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HomeMy WebLinkAboutSirsiDynix; 2013-08-29; GC 3300408 SirsiDynix . Quote 88898 for: Carlsbad City Library Carlsbad MobileCirc Quote Date: January 27, 2017 Prepared by: Larry Menlove Inside Accou nt Consultant, West Region SirsiDynix Quote Valid Until: July 19, 201 7 Quote for Carlsbad City Library Reference number 88898 I Purchase Details All prices are in U.S. dollars ($)and are exclusive of taxes unless otherwise noted. Component Year 1 Estimated SirsiDynix SaaS subscription Services Discount 4,790 850 ( 170 ) Year2 4,790 Total 5,470 4,790 Initial Term: Initial Term Annual Price Increase Cap for SirsiDynix Products/Services: ends May 31 , 2019 0 % annual price increase cap until May 31 , 2019 Customer's usage is subject to limitations that can be found in the Terms and Conditions section at the end of the Quote. The above price increase cap covers all Customer's active Products. However, SirsiDynix reserves the right to adjust Initial Term pricing for Third Party/integrated products/services if a Third Party vendor increases pricing for Third Party/integrated products/services by more than 10% in a given calendar year. Any applicable discount shall be applied on final payment. Any and all pre-printed terms and conditions on Customer's Purchase Order(s) submitted to SirsiDynix are hereby rejected and shall be superseded by the current Master Agreement, unless such additional terms are statutorily required of the Customer. This Purchase Details section may not include pre-existing obligations for ongoing Products not listed in the Quote. Page 2 of 6 @'9 SirsiDynix Quote for Carlsbad City Library Reference number 88898 Detailed Pricing All prices are in U.S. dollars ($)and are exclusive of taxes unless otherwise noted. Component Qty Total Price SirsiDynix Symphony SaaS subscription BLUEcloud MobileCirc, Annual Subscription Total SirsiDynix Saas subscription Services Installation Training Discount Discount for Existing Platinum Services Subscription QUOTE TOTAL Page 3 of6 Total Services Total Discount 4,790 4,790 800 50 850 ( 170) ( 170) 5,470 fi SirsiDynix Quote for Carlsbad City Library Reference number 88898 Component Descriptions SirsiDynix SaaS subscription BLUEcloud MobileCirc. Annual Subscription MobileCirc enables library staff to work wherever they are, with or without a data connection. Features include: - Mobile circulation. Perform common tasks like check-ins, checkouts and renewals. Register new users by scanning driver's license (selected regions only) or by manually entering user information. -Flexible inventory. Integrates with Bluetooth scanners to make taking inventory faster and easier. -Efficient shelving. Provides real-time lists of candidates for weeding and items needed to fill holds. MobileCirc lists include filters designed specifically for library staff. Requires SirsiDynix Symphony 3.4.1 SP2 and SirsiDynix Symphony Web Services 3.5 or higher, OR, Horizon 7.5.2 and Horizon Web Services 2.0. Services Installation: Product Delivery BLUEcloud MobileCirc Installation Installation of BLUEcloud MobileCirc against one database. Project Management Project Management-BLUEcloud MobileCirc Project Management Services for the implementation of BLUEcloud MobileCirc. Training : BC157 BLUEcloud MobileCirc, Self-Paced This training reviews the functionality present in MobileCirc. One user will have unlimited access to this course for one year. This training is available in English only. Page 4 of6 8 SirsiDynix Quote for Carlsbad City Library Reference number 88898 Terms and Conditions Other Terms Sirs iDynix Professional Services performed by way of remote network access require ssh (Unix/Linux), Remote Desktop (Windows) or unattended Logmein Rescue (Windows) access for the duration of the project. The library may li mit connectivity to the SirsiDynix Corporate IP address or implement a Cisco AnyConnect VPN tunnel. Other remote con nectivity options may incur additional fees, onsite travel fees or void the ability of SirsiDynix to perform the project. A full description can be found in the Access Requirement for Support Guide on our customer support website. "Go Live Date" means, with respect to the SirsiDynix Software license orders, the date on which the SirsiDynix Software is available for operational use for normal daily business, including searching the public access catalog and circulating materials. Mai ntenance must be ordered for all copies of the Software and for all elements of the Software which are used conjunctively by Customer. Customer's System shall remain within two (2) previously released software versions of the most recent version of the software at all times or an additional maintenance surcharge service charge will be added to the maintenance renewal. Customer shall not integrate products offered by third parties into Software, Subscriptions or Subscription Software without additional license from SirsiDynix. SirsiDynix shall have the right to aggregate and retain non-personally identifiable data. Payment Terms The term of any quoted products is for until May 31 , 2019. Subsequent years' Maintenance and Subscription fees are to be paid annually in advance. Following the first year of System operation, Maintenance and Subscription fees will be subject to annual increases. Any discounts that may be listed on this quote will be applied to the final invoice. Unless otherwise specifically stated in writing, products and/or services purchased at promotional prices or with promotional discounts do not qualify for such discounts or limitations on price increases for subsequent years . Subscriptions fees 100% of first year's Subscription(s) due at installation ServicesfTraining 50% due upon completion of first data test load, where a test load is part of the services 1 00% of the remainder due upon completion of services/tra ining **Fees and Payment Terms which do not reflect the services and/or products purchased by the Customer are non-applicable. Any reference to license metrics and/or licensed amounts included in this quote shall be applicable only to the Products and/or services mentioned in this quote. This document and any software or professional services associated with this document are hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer. If there is no current agreement between the parties, the terms and conditions of the current Sirsi Dynix Master Software License and Services Agreement shall be deemed the controlling Agreement between the parti es, a copy of which shall be furnished upon Customer's request. Any and all pre-printed terms and conditions on Customer's Purchase Order(s) submitted to SirsiDynix are hereby rejected and shall be superseded by the current Agreement, unless such additional terms are statutorily required of the Customer. In the event of a conflict, the term s, payment terms, discounts, product lists and/or statement of work contai ned within this document shall take precedence over the current Agreement between the parties. In the event Cu stomer desires or requires updated terms and conditions for the continuing business relationship with SirsiDynix, please contact your regional Sales Representative. 8 SirsiDynix Page 5 of 6 Quote for Carlsbad City Library Reference number 88898 Terms and Conditions City of Carlsbad 1635 Faraday Ave. Carlsbad, California 92008-7314 Sign : Print Name: fV\ e::\ V j SA L U Vl.ol.st< d J- Page 6 of 6 Sirsi Corporation SirsiDynix Technology Centre 3300 N. Ashton Blvd. -Suite 500 Lehi, UT 84043 Sign: Print Name: UJ 1 // rA Title: Date: Sign: Print Name: j .. <; (!'"-\"\' f\~\r-1 fi SirsiDyriix File: Carlsbad Citv Librarv GC# 330040 MASTER AGREEMENT BETWEEN CARLSBAD CITY LIBRARY AND SIRSIDYNIX 1. PURPOSE AND SCOPE 1.1 Parties and Effective Date. This Master Agreement (the "Master Agreement) is entered into between Sirsi Corporation dba SirsiDynix ("SirsiDynix") and the customer identified in the signature block below ("Customer"), with effect on the date of the last signature below ("Effective Date"). 1.2 Purpose. This Master Agreement establishes the general terms and conditions to which the parties have agreed with respect to the provision of Products by SirsiDynix to Customer. Additional terms for the purchase of a specific Product are set forth in the Quote(s). By signing below, the parties acknowledge receipt of and agree to be bound by the terms and conditions of this Master Agreement and the Quote(s) for Products purchased by Customer All pre-printed or standard terms of any Customer purchase order or other business processing document shall have no effect, 1.3 Incorporation of Quotes and Other Documents. "Quote" means the document(s), regardless of actual name, executed by the parties which is incorporated by reference into the terms of this Master Agreement, and describes order-specific infonnation, such as description of Product ordered. License Metrics, fees, statements of work, exhibits and milestones. At any time after execution of the Master Agreement and the initial Quote, Customer may purchase additional Products or othenwise expand the scope of existing licenses or Subscriptions granted under a Quote, upon SirsiDynix receipt and acceptance of a new Quote specifying the foregoing. Other documents attached as reference to the Master Agreement include, but are not limited to the following: • SirsiDynix Response to Carlsbad City Library RFP for Integrated Library Automation System • SirsiDynix Response to Carlsbad City Library Clarification Questions • SirsiDynix Disaster Recovery Sales Overview for US SaaS Operations 2012 1.4 Not used. 1.5 Order of Precedence. To the extent any terms and conditions of this Master Agreement conflict with the terms and conditions of a Quote, the tenns and conditions of the Master Agreement shall control, except where the Quote expressly states the intent to supersede a specific portion of the Master Agreement. 2. PRODUCTS USE RIGHTS; TITLE 2.1 Generally. Customer's purchase of Products under this Master Agreement may include from time-to-time Software, Subscriptions, Services, and/or Hardware. The following provisions under this Section 2 apply if relevant to the type of Product purchased pursuant to a Quote. 2.2.1 Software License. Subject to the temns and conditions ofthis Master Agreement including without limitation the restrictions set forth in Section 2.7 and Section 2.9 and timely payment of the applicable fees, SirsiDynix hereby grants to Customer a limited, non-exclusive, non-transferable and perpetual (subject to SirsiDynix termination rights pursuant to this Master Agreement) license to (i) install, run and use the Software identified in the Quote in the Operating Environment solely for Internal Business Purposes, and (ii) use the Documentation in connection with such use of the Software. Customer may not make copies of the Software except a reasonable number of machine-readable copies solely for internal backup or archival purposes. All Intellectual Property rights notices must be reproduced and included on such copies. Customer shall maintain accurate and up-to-date records of the number and location of all copies of the Software and inform SirsiDynix in writing of such upon request. 2.2.2 Unless otherwise set forth in a Quote, the Software shall not be simultaneously loaded and operated on more than one hardware platfonn, except temporarily during the process of platfonn migration. 2.2.3 Customer shall use the Third Party Products solely in conjunction with the SirsiDynix Software and Customer shall have no broader rights with respect to the Third Party Products than it has to the SirsiDynix Software. SirsiDynix may add and/or substitute functionally equivalent products for any third party items in the event of product unavailability, end-of-life, or changes to software requirements. 2.3.1 Subscriptions. For Subscriptions purchased by Customer, and subject to the tenns and conditions of this Master Agreement including without limitation the restrictions set forth in Sections 2.7 and 2.9 and timely payment of the applicable fees, SirsiDynix grants to Customer the right to access and use the Subscription identified in the Quote solely for Internal Business Purposes and to use the Documentation in connection with such access and use for the Term. SirsiDynix shall use commercially reasonable efforts to make the Subscription Services available 24x7, except for scheduled downtime events, or emergency downtime events, or Internet service provider failures or delays. SirsiDynix will use commercially reasonable efforts to perfonn scheduled downtime events outside of normal business hours. Customer acknowledges that the Subscription Sen/ices may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications. SirsiDynix is not responsible for any delays, delivery failures, or other damage resulting from such problems. 2.3.2 Customer is solely responsible for obtaining and maintaining at its own expense, all equipment that may be needed to access Subscriptions, including without limitation, Internet connections. Customer understands that Subscription communications may traverse an unencrypted public Internet connection and that use of the Internet provides the opportunity for unauthorized third parties to illegally gain access to Customer Data. Accordingly, SirsiDynix does not guaranty the privacy, security or authenticity of any information transmitted over or stored in any system connected to the Internet. Customer shall not encrypt Subscription traffic except as may be available through the SirsiDynix VPN solution. 2.3.3 Customer is responsible for maintaining the confidentiality of all passwords and for ensuring that each password is used only by the authorized user. Customer is responsible for all activities that occur under Customer's account. Customer agrees to immediately notify SirsiDynix of any unauthorized use of Customer's account or any other breach of security known to Customer. SirsiDynix shall have no liability for any loss or damage arising from Customer's failure to comply with these requirements. 2.3.4 Customer shall be solely responsible for the accuracy, quality, integrity and legality of Customer Data and of the means by which it acquired Customer Data. Customer acknowledges and agrees that SirsiDynix does not monitor or police the content of communications or data of Customer or its users transmitted through the Subscriptions, and that SirsiDynix shall not be responsible for the content of any such communications or transmissions. Customer shall use the Subscriptions exclusively for authorized and legal purposes, consistent with all applicable laws and regulations. Customer agrees not to post or upload any content or data which (a) is libelous, defamatory, obscene, pornographic, abusive, harassing or threatening; (b) contains viruses or other contaminating or destructive features; (c) violates the rights of others, such as data which infringes on any intellectual property rights or violates any right of privacy or publicity; (d) constitutes sensitive personal infonnation such as social security numbers, credit card infonnation, or drivers license numbers; or (e) othen/vise violates any applicable law. Customer further agrees not to interfere or disrupt networks connected to the Subscriptions, not to interfere with another customer's Customer Initial and Date: Page 1 of 7 SirsiDynix" File: Carlsbad Citv Librarv GC# 330040 use and enjoyment of similar services and to comply with all regulations, policies and procedures of networks connected to the Subscriptions. SirsiDynix may remove any violating content posted or transmitted on or through the Subscriptions, upon notice to Customer. SirsiDynix may suspend or tenninate any user's access to the Subscriptions upon notice in the event that SirsiDynix and the City mutually agree that such user has violated these temns and conditions. 2.3.5 The provision of third party Subscriptions is subject to availability from third party providers and SirsiDynix shall have no liability should such Subscription become unavailable for any reason or is no longer available under reasonable commercial temns. 2.3.6 In the event that Customer is locally hosting Subscription Software, SirsiDynix hereby grants to Customer, subject to the temns and conditions of this Master Agreement including without limitation the restrictions set forth in Section 2.7 and Section 2.9 and timely payment of the applicable fees, a limited, non-exclusive, non-transferable grant of use to locally install and use the Subscription Software solely for Customer's internal business purposes. The grant of use for Subscription Software is not a license and remains in effect only while Customer is timely paying its Subscription fees to SirsiDynix. If Customer fails to timely pay Subscription fees. Customer must immediately discontinue use of and certify to SirsiDynix the removal of Subscription Software. 2.4.1 Services. Services are described in the Quote. SirsiDynix shall be responsible for securing, managing, scheduling, coordinating and supervising SirsiDynix personnel, including its subcontractors, in performing any Services. Any change to the scope of Services must be in writing signed by both parties. Once executed by both parties, a change shall become a part of the Quote. 2.4.2 Customer acknowledges and agrees that SirsiDynix performance is dependent upon the timely and effective satisfaction of Customer's responsibilities hereunder and timely decisions and approvals of Customer in connection with the Services. SirsiDynix shall be entitled to rely on all decisions and approvals of Customer. Customer's data must be provided to SirsiDynix in MARC standard fomnat or delimited ASCII fonnat. Customer shall be responsible for providing secured access to Customer's systems to SirsiDynix. SirsiDynix alone shall decide whether such access is sufficient for the performance of Services. 2.5. Software Maintenance. 2.5.1 Subject to Customer's timely payment of applicable fees, SirsiDynix will provide during the Term Maintenance services for the Software in accordance with the maintenance plan indicated in the Quote, provided however that with respect to Third Party Products, SirsiDynix's obligation to offer Maintenance is limited to using commercially reasonable efforts to obtain Maintenance from the third party owner of such Software. All licenses in Customer's possession must be supported under the same maintenance plan. 2.5.2 Updates are provided if and when available, and SirsiDynix is under no obligation to develop any future programs or functionality. 2.5.3 SirsiDynix is under no obligation to provide Maintenance with respect to: (i) a Product that has been altered or modified by anyone other than SirsiDynix or its licensors; (ii) a release for which Maintenance has been discontinued; (iii) a Product used other than in accordance with the Documentation or other than on the Operating Environment; (iv) discrepancies that do not significantly impair or affect the operation of the Product; or (v) any systems or programs not supplied by SirsiDynix. 2.5.4 For the avoidance of doubt. Updates provided under Maintenance services are subsequent minor or maintenance releases to the standard Products, excluding custom development or customizations whether such customizations are performed by SirsiDynix or by Customer or a third party. SirsiDynix reserves the right to charge Client for any reintegration work required to make customizations compatible with future versions/releases. 2.5.5 If ordered. Maintenance must be ordered for all Software and all associated License Metrics licensed by Customer. Customer may not purchase or renew Maintenance for a subset of its licenses only. 2.5.6 If an Error was corrected or is not present in a more current version of the Product, SirsiDynix shall have no obligation to correct such Errors in prior versions of the Software. 2.5.7 Fees for Maintenance Services do not include implementation, training and other Professional Sen/ices. 2.5.8 It is Customer's responsibility to ensure that all appropriate users receive initial training services sufficient to enable Customer to effectively use the Software. 2.5.9 In the event Customer does not renew Maintenance and subsequently desires to reinstate Maintenance, a reinstatement fee shall be assessed equal to 105% of the aggregate Maintenance fee that would have been payable during the period of lapse. 2.5.10 For Software licenses and Subscription Software, Customer is solely responsible for the installation of Updates and agrees to (i) meet the Update standard set forth in the SirsiDynix Support Policies referenced in the definition of Maintenance and (ii) maintain the Operating Environment. With respect to Subscriptions, SirsiDynix is responsible for the implementation of Updates and shall no longer provide access to any previous version upon the date SirsiDynix migrates to a new Update for production use in SirsiDynix's hosted environment. 2.6.1 Hardware and Hardware IVIaintenance. Title to the Hardware identified in the Quote, if any, shall pass to Customer on SirsiDynix's placement of the Hardware with a common carrier or licensed trucker, which shall constitute delivery to Customer. Thereafter Customer will be responsible for risks of loss or damage, except for loss or damage caused by SirsiDynix in the process of installation. 2.6.2 SirsiDynix does not provide support for Hardware unless Customer purchases any available Maintenance associated with such Hardware. Such Hardware Maintenance may be provided through a third party. 2.7 License IVIetrics. Customer may not use the Products in excess of the License Metrics specified in the Quote. Additional License Metrics and associated Maintenance must be purchased at the pricing in effect at the time the additional License Metrics are added in the event actual usage exceeds the licensed quantity, prorated for the remainder of the then- current Ternn. The additional License Metrics purchased shall temninate on the same date as the pre-existing Products. Prices are based on License Metrics purchased and not actual usage. The number of License Metrics provided in the initial Quote is a minimum amount that Customer has committed to for the Temn and there shall be no fee adjustments or refunds for any decreases in usage. 2.8 Reservation of Rights. All rights not expressly granted in the Master Agreement are reserved by SirsiDynix and its third party providers. Customer acknowledges that: (i) all Software is licensed and not sold and all Subscriptions and Content are subscribed to and not sold; (ii) Customer acquires only the right to use the Software and Subscriptions. Customer may develop itself or through its agents derivative works from the Software and Subscriptions so long as 1) Customer retains sole and exclusive ownership and all rights, title, and interest in such derivative works and 2) such derivative works are only used for Customer's internal business purposes in conjunction with SirsiDynix Software currently licensed to Customer. Customer may not distribute any derivative works developed by Customer or Customer's agent, including Intellectual Property embodied or associated with derivative works; and (iii) the Protected Materials, including the source and object codes, logic and structure, constitute valuable trade secrets of SirsiDynix and its third party providers. Customer agrees to secure and protect the Products consistent with the maintenance of SirsiDynix's and its third party providers' rights in the Products, as set forth in this Master Agreement. 2.9 Restrictions. Unless specifically permitted or licensed by SirsiDynix, Customer shall not itself, or through any affiliate, employee, consultant, contractor, agent or other third party: (i) sell, resell, distribute, host, lease, rent, license or sublicense, in whole or in part, the Protected Materials; (ii) decipher, decompile, disassemble, reverse assemble, modify, translate, reverse engineer or othenwise attempt to derive source code, algorithms, tags, specifications, architecture, structure or other elements ofthe Protected Materials, including the license keys, in whole or in part, for competitive purposes or otherwise; (iii) allow access to, provide, divulge or make available the Protected Materials to any user other than Customer's employees and independent contractors who have a need to such access and who shall be bound by a nondisclosure agreement with provisions that are at least as restrictive as the terms of this Master Agreement (except the Customer may grant access to public access catalogs to library users, other libraries, and third party entities); (iv) write or develop any derivative works based upon the Protected Materials; (v) Customer Initial and Date Page 2 of 7 SirsiDynix* File: Carlsbad Citv Librarv GC# 330040 modify, adapt, translate or othenwise make any changes to the Protected Materials or any part thereof; (vi) use the Protected Materials to provide processing services to third parties, or othenwise use the same on a 'service bureau' basis; (vii) disclose or publish, without SirsiDynix's prior written consent, perfomance or capacity statistics or the results of any benchmark test perfonned on the Protected Materials; or (viii) otherwise use or copy the Protected Materials except as expressly pennitted herein. 2.10 Customer Data. SirsiDynix disclaims ownership of any and all Customer Data, all bibliographic, authority, item, fine, patron, and other data loaded to, created and/or entered into Customer's database or supplied to SirsiDynix by Customer. Notwithstanding Customer's ownership of Customer Data, at the end of the Ternn SirsiDynix shall only be obligated to provide to Customer extractable Customer Data at no additional charge in a supported MARC and/or ASCII delimited format. For purposes of improving the functionality of the software, SirsiDynix shall have the right to aggregate only non-personally identifiable data from the Customer Data and shall not retain any personally identifiable Customer Data beyond termination of the Agreement. 2.11 License Grant by Customer. Customer grants to SirsiDynix a non-exclusive, royalty-free license, to use equipment, software. Customer Data or other material of Customer solely for the purpose of performing SirsiDynix's obligations under the Master Agreement. 2.12 Enforcement. Customer shall (i) ensure that all users of the Products comply with the terms and conditions of the Master Agreement, (ii) promptly notify SirsiDynix of any actual or suspected violation thereof and (iii) cooperate with SirsiDynix with respect to investigation and enforcement of the Master Agreement. 3. FINANCIAL TERMS 3.1.1 Fees and Payment Terms. The Customer shall pay the amounts set forth in the Quote. Invoices become past due 30 days after the invoice date. If Customer fails to make payments of any amount due under the Master Agreement, SirsiDynix will be entitled to suspend its performance upon twenty (20) days written notice to Customer. 3.1.2 Unless expressly provided othenwise, amounts paid or payable for Software, Subscriptions, Subscription Software and Hardware are not contingent upon the performance of any Services. 3.2 Taxes. Appropriate sales tax, if any, will be included on the invoice. 3.3 No Contingencies. Customer agrees that its purchases hereunder are neither contingent on the delivery of any future functionality or features nor dependent on any oral or written comments made by SirsiDynix regarding future functionality or features. 4. CONFIDENTIALITY 4.1 Non-Disclosure. Each party will protect the other party's Confidential Infonnation from unauthorized dissemination and use the same degree of care that each such party uses to protect its own confidential infonnation, but in no event less than a reasonable amount of care. Neither party will use Confidential Infomnation of the other party for purposes other than those necessary to directly further the purposes of the Master Agreement. Neither party will disclose to third parties Confidential Information without prior written consent of the other party. 4.2 Exceptions. Infonnation shall not be considered Confidential Infonnation to the extent, but only to the extent, that the receiving party can establish that such infonnation (i) is or becomes generally known or available to the public through no fault of the receiving party; (ii) was in the receiving party's possession before receipt from the disclosing party; (iii) is lawfully obtained from a third party who has the right to make such disclosure on a non-confidential basis; (iv) has been independently developed by one party without reference to any Confidential Infonnation of the other; (v) is infonnation aggregated by SirsiDynix that no longer contains any personally identifiable information; or (vi) is required to be disclosed by law provided the receiving party has promptly notified the disclosing party of such requirement and allowed the disclosing party a reasonable time to oppose such requirement. The parties acknowledge that Customer may be subject to freedom of infomnation legislation and further acknowledges that such legislafion may take precedence over the confidentiality provisions of this section as they apply to Customer. 5. PRIVACY Customer represents and warrants that before providing personally identifiable infonnation to SirsiDynix or its agents, it will comply with any laws applicable to the disclosure of personally identifiable infonnation. SirsiDynix agrees to notify Customer if unauthorized access of personal infonnation has been identified. No personally identifiable information will be disseminated by SirsiDynix to any third parties, except as consented to by Customer or required by law. If such dissemination is required by law, SirsiDynix agrees to inform Customer prior to any such dissemination if permitted by law. 6. INDEMNIFICATION 6.1.1 By SirsiDynix. SirsiDynix will defend or settle, at its option and expense, any action, suit or proceeding brought against Customer that the SirsiDynix Software (excluding Content and Third Party Products) infringe a third party's USA patent, registered copyright, or registered trademark ("Claim"). SirsiDynix will indemnify Customer against all damages and costs finally awarded which are attributable exclusively to such Claim, provided that Customer: (i) promptly gives written notice of the claim to SirsiDynix; (ii) gives SirsiDynix sole control of the defense and settlement of the Claim; (iii) provides SirsiDynix, at SirsiDynix's expense, with all available information and assistance relating to the Claim and cooperates with SirsiDynix and its counsel; (iv) does not compromise or settle such Claim; and (v) is not in material breach of any agreement with SirsiDynix. 6.1.2 SirsiDynix has no obligation to the extent any Claim results from: (i) Customer having modified the SirsiDynix Software or used a release other than the most current unaltered release of the SirsiDynix Software, if such an infringement would have been avoided by the use of such current unaltered release, (ii) Third Party Products and/or Content, or (iii) the combination, operation or use of the SirsiDynix Software with software or data not provided by SirsiDynix. 6.1.3 If it is adjudicated that the use of the SirsiDynix Software in accordance with the Master Agreement infringes any USA patent, registered copyright, or registered trademark, SirsiDynix shall, at its option: (i) procure for Customer the right to continue using the infringing SirsiDynix Software; (ii) replace or modify the same so it becomes non-infringing; or (iii) Customer will be entitled to an equitable adjustment in the fees paid for the affected SirsiDynix Software. THIS SECTION STATES SIRSIDYNIX'S ENTIRE OBLIGATION TO CUSTOMER AND CUSTOMER'S SOLE REMEDY FOR ANY CLAIM OF INFRINGEMENT. 6.1.4 Insurance. SirsiDynix will provide general liability insurance to cover damage and/or injury to property and/or persons caused by personnel acting in performance of SirsiDynix contractual obligations. Contractor will obtain and maintain policies of commercial general liability insurance, automobile liability insurance, a combined policy of workers' compensation, employer's liability insurance, and professional liability insurance from an insurance company authorized to transact the business of insurance in the State of California which has a current rating in the Best's Key Rating guide of at least A-:VII OR with a surplus line insurer on the State of California's List of Eligible Surplus Line Insurers (LESLI) with a rating in the latest Best's Key Rating Guide of at least "A:X", in an amount of not less than one million dollars ($1,000,000) each, unless otherwise authorized and approved by the Customer. Contractor will obtain occurrence coverage, excluding Professional Liability, which will be written as claims made coverage. The insurance will be in force during the life of this Master Agreement and will not be canceled without thirty (30) days prior written notice to the Customer by certified mail. Customer will be named as an addifional insured on General Liability. Contractor will furnish certificates of insurance to the Contract Department, with endorsements to Customer prior to Customer's execution of this Master Agreement. SirsiDynix will, upon request, name the Customer (City of Carlsbad) as additional insured on a Certificate of Insurance. 6.2 By Customer. To the extent allowed by law. Customer shall defend or settle, at its option and expense, any action, suit or proceeding brought against SirsiDynix by a third party arising out of or in connection Customer Initial and Date Page 3 of 7 # SirsiDynix- File: Carlsbad Citv Librarv GC# 330040 with: (i) any claim that Customer Data infringes on the intellectual property rights of a third party; (ii) any claim by a Customer user or (iii) any claim that Customer or a Customer's user is using the Product in a manner that violates the provisions of the Master Agreement. Customer's obligations under this section are contingent upon: (a) SirsiDynix providing Customer with prompt written notice of such claim; (b) SirsiDynix providing reasonable cooperafion to Customer, at Customer's expense, in the defense and settlement of such claim; and (c) Customer having sole authority to defend or settle such claim. 7. WARRANTIES; REMEDIES; DISCLAIMERS 7.1 SirsiDynix Voice Automation Software. SirsiDynix warrants that, for a period of 90 days from the Go Live Date, the SirsiDynix Voice Automation Software, as updated by SirsiDynix and used in accordance with the Documentation and in the Operating Environment, will operate in all material respects in confonnity with the Documentation. If SirsiDynix Software does not perform as warranted, SirsiDynix shall use commercially reasonable efforts to correct Errors. As Customer's exclusive remedy for any claim under this warranty. Customer shall promptly notify SirsiDynix in writing of its claim. SirsiDynix shall, within ninety (90) days of its receipt of Customer's written notice; (i) correct such Error; (ii) provide Customer with a plan for correcting the Error; or (iii) if neither (i) nor (ii) can be accomplished with reasonable commercial efforts from SirsiDynix, then SirsiDynix or Customer may terminate the affected SirsiDynix Voice Automation Software license and Customer will be entitled to a pro-rata adjustment in the fees paid for the affected SirsiDynix Voice Automation Software. 7.2 SirsiDynix Subscriptions. SirsiDynix warrants that Subscriptions, as used in accordance with the Documentation, will operate in all material respects in confonnity with the Documentation. 7.3 Exclusions. SirsiDynix is not responsible for any claimed breach of any warranty caused by: (i) modifications made to the SirsiDynix Software by anyone other than SirsiDynix; (ii) the combination, operafion or use of the SirsiDynix Software with any items that are not part of the Operating Environment; (iii) Customer's failure to use any new or corrected versions of the SirsiDynix Software made available by SirsiDynix; (iv) SirsiDynix's adherence to Customer's specifications or instructions; or (v) Customer deviating from the operating procedures described in the Documentation. 7.4 Third Party Products. SirsiDynix warrants that it is an authorized distributor of the Third Party Product and that with the execufion of this Master Agreement and the applicable EULA, Customer will have the right to use such Product in accordance with the terms and conditions of the temns of this Master Agreement and the applicable EULA. SIRSIDYNIX MAKES NO OTHER WARRANTY WITH RESPECT TO ANY THIRD PARTY PRODUCTS. CUSTOMER'S SOLE REMEDY WITH RESPECT TO SUCH THIRD PARTY PRODUCTS SHALL BE PURSUANT TO THE ORIGINAL LICENSOR'S WARRANTY, IF ANY, TO SIRSIDYNIX, TO THE EXTENT PERMITTED BY THE ORIGINAL LICENSOR. THIRD PARTY PRODUCTS ARE MADE AVAILABLE BY SIRSIDYNIX ON AN "AS IS, AS AVAILABLE" BASIS. 7.5 Hardware. SirsiDynix warrants that it is an authorized distributor of the Hardware. Hardware warranties shall be governed by the manufacturer's warranty. SIRSIDYNIX MAKES NO WARRANTIES OF ANY KIND WITH RESPECT TO THE HARDWARE. CUSTOMER'S SOLE REMEDY WITH RESPECT TO SUCH HARDWARE SHALL BE PURSUANT TO THE MANUFACTURER'S WARRANTY, IF ANY. 7.6 Disclaimers. THE WARRANTIES SET FORTH IN THIS MASTER AGREEMENT ARE IN LIEU OF, AND SIRSIDYNIX, ITS LICENSORS AND SUPPLIERS EXPRESSLY DISCLAIM TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, (i) ANY WARRANTY THAT ANY PRODUCT IS ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION OR THAT ALL ERRORS WILL BE CORRECTED; (ii) ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, (iii) ANY WARRANTY THAT CONTENT OR Customer Initial and Date: Page 4 of 7 THIRD PARTY PRODUCTS WILL BE ACCURATE, RELIABLE AND ERROR-FREE AND (iv) ANY AND ALL IMPLIED WARRANTIES ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. NO ADVICE, STATEMENT OR INFORMATION GIVEN BY SIRSIDYNIX, ITS AFFILIATES, CONTRACTORS OR EMPLOYEES SHALL CREATE OR CHANGE ANY WARRANTY PROVIDED HEREIN. CUSTOMER ACKNOWLEDGES THAT USE OF OR CONNECTION TO THE INTERNET PROVIDES THE OPPORTUNITY FOR UNAUTHORIZED THIRD PARTIES TO CIRCUMVENT SECURITY PRECAUTIONS AND ILLEGALLY GAIN ACCESS TO THE SERVICES AND CUSTOMER DATA AND THAT NO FORM OF ENCRYPTION IS FOOL PROOF. ACCORDINGLY, SIRSIDYNIX CANNOT AND DOES NOT GUARANTEE THE PRIVACY, SECURITY OR AUTHENTICITY OF ANY INFORMATION SO TRANSMITTED OVER OR STORED IN ANY SYSTEM CONNECTED TO THE INTERNET. 8. EXCLUSION AND LIMITATION OF LIABILITY 8.1 TO THE FULLEST EXTENT PERMITTED BY LAW, SIRSIDYNIX'S TOTAL LIABILITY TO CUSTOMER FOR ANY CLAIM BY CUSTOMER OR ANY THIRD PARTIES UNDER THE MASTER AGREEMENT, EXCLUDING LIABILITY PURSUANT TO SECTION 6 (Indemnificafion), WILL BE LIMITED TO THE FEES PAID BY CUSTOMER DURING THE PREVIOUS 12 MONTHS FOR THE PRODUCT WHICH IS THE SUBJECT MATTER OF THE CLAIM. 8.2 IN NO EVENT WILL SIRSIDYNIX BE LIABLE TO CUSTOMER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY PUNITIVE, TREBLE OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, REVENUE, PROFITS, STAFF TIME, GOODWILL, USE, DATA, OR OTHER ECONOMIC ADVANTAGE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, WHETHER OR NOT SIRSIDYNIX HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 8.3 NO CLAIM ARISING OUT OF THE MASTER AGREEMENT, REGARDLESS OF FORM, MAY BE BROUGHT BY CUSTOMER MORE THAN TWO YEARS AFTER THE CAUSE OF ACTION IS DISCOVERED OR REASONABLY SHOULD HAVE BEEN DISCOVERED. 9. TERM AND TERMINATION 9.1 Term of Master Agreement. Subject to Section 10.12 below, the ternn of this Master Agreement shall commence on the Effective Date and shall continue in full force and effect unfil the expiration or termination of all Quotes, unless othenwise tenninated earlier as provided hereunder. 9.2 Product and Services Term. The respective inifial ternn of Software Maintenance, Hardware Maintenance, SubscripUons, and Subscription Software as applicable, is specified in the Quote ("Initial Term"). The Master Agreement may be renewed as specified in the Quote. The Initial Temn and renewal terms are referred to as the "Term". 9.3.1 Termination. Either party may terminate the Master Agreement immediately upon written notice if the other party commits a non- remediable material breach of the Master Agreement, or if the other party fails to cure any remediable material breach or provide a written plan of cure acceptable to the non-breaching party within 30 days of being notified in writing of such breach. Where the non-breaching party has a right to terminate the Master Agreement, the non-breaching party may at its discretion temninate the Master Agreement or the applicable Quote. Quotes that are not terminated shall confinue in full force and effect under the temns of this Master Agreement. Either party may also tenninate the Master Agreement for any reason upon 90 days written notice to the other party. 9.3.2 Following termination of the Master Agreement, Customer agrees to certify that it has returned or destroyed all copies of the applicable Product and Confidential Infomnation and acknowledges that its rights to use the same are relinquished. 9.3.3 Early Termination Fee. Customer agrees to pay a fee to SirsiDynix in the event of early tennination, which becomes effective upon any date prior to the end of the current Master Agreement year. Such fee shall be equal to 40% of ^SirsiDynix" File: Carlsbad Citv Librarv GC# 330040 remaining value of the then-current Temn of the Products or Services, as applicable. Customer agrees that damages suffered by SirsiDynix in the event of such early termination are difficult or impossible to detemnine and that the above amount is intended to be a reasonable approximation of such damages and not a penalty. Customer agrees that it will pay such amounts within thirty (30) days of any such early temninafion. Customer shall notify SirsiDynix in writing of its intent to tenninate early not less than ninety (90) days prior to the date of early tennination and Customer shall not be eligible for any pro-rata credit or refund for unused partial year fees paid. 9.4. Suspension. SirsiDynix will be entitled to suspend any or all performance upon 20 days written notice to Customer in the event Customer is in breach of the Master Agreement. Further, SirsiDynix may suspend Customer's use of and access to all or a portion of the Subscriptions if, and so long as, in SirsiDynix's sole judgment, there is a security risk created by Customer that may interfere with the proper continued provision of services or the operation of SirsiDynix's network or systems. 10. GENERAL PROViSiONS 10.1 Force Majeure. The parties will exercise every reasonable effort to meet their respective obligations hereunder but shall not be liable for delays resulting from force majeure or other causes beyond their reasonable control, including but not limited to power outages or failure of third party service providers. This provision does not relieve Customer of its obligation to make payments then owing. 10.2 Assignment. SirsiDynix may assign the Master Agreement and all of its rights and obligations herein without Customer's approval to its parent company or other affiliated company, to a successor by operation of law, or by reason of the sale or transfer of all or substantially all of its stock or assets to another entity. Neither party may othenwise assign or transfer the Master Agreement without the prior written consent of the other party, which shall not be unreasonably withheld. Notwithstanding the above, SirsiDynix may fulfill its obligations hereunder through its affiliated companies. 10.3 Cooperation. Customer agrees to provide cooperation, which means assistance, infonnation, equipment, data, a suitable work environment, timely access, and resources reasonably necessary to enable SirsiDynix to perform any and all installation, implementation, and sen/ices required to fulfill its obligations hereunder including but not limited to ensuring SirsiDynix has remote access. 10.4 Delegation. SirsiDynix may subcontract or delegate any work under any Quote to any third party without Customer's prior written consent, provided however that SirsiDynix shall remain responsible for the performance of any such subcontractors. 10.5 Notice of U.S. Government Restricted Rights. If the Customer hereunder is the U.S. Government, or if the Software is acquired hereunder on behalf of the US Government with U.S. Government federal funding, notice is hereby given that the Software is commercial computer software and documentation developed exclusively at private expense and is fumished as follows: "U.S. GOVERNMENT RESTRICTED RIGHTS. Software delivered subject to the FAR 52.227-19. All use, duplication and disclosure of the Software by or on behalf of the U.S. Government shall be subject to this Master Agreement and the restrictions contained in subsection (c) of FAR 52.227-19, Commercial Computer Software - Restricted Rights (June 1987)". 10.6 Export. Customer shall comply fully with all relevant export laws and regulations of the United States to ensure that the Software is not exported, directly or indirectly, in violation of United States law. 10.7 Non-solicitation. During the term of this Master Agreement and for a period of one year following its tennination, neither party will solicit for employment directly or through other parties, without the other party's written permission, any individual employed by the other party, provided however that the hiring of individuals responding to general public markefing and recruiting advertisements and events shall not be a violation ofthis provision; only active, targeted solicitation is prohibited. 10.8 Compliance. During the temn of this Master Agreement, SirsiDynix shall have the right to verify Customer's full compliance with the terms and requirements of the Master Agreement. If such verification process reveals any noncompliance by Customer, Customer shall promptly cure any such noncompliance; provided, however, that the obligations under this section do not constitute a waiver of SirsiDynix's temninafion rights and do not affect SirsiDynix's right to payment for Products related to usage in excess of 1,750,000 items circulated per agreement year. Customer agrees to pay $55 in annual maintenance and $150 in one-time license fees per 1,000 items that exceed the 1,750,000 items circulated License Metric. 10.9 Notices. Any notice required or permitted to be sent under the Master Agreement shall be delivered by hand, by overnight courier, by email to SirsiDynix at leqal@sirsidvnix.com. or by email to Customer at the current Library & Cultural Arts Director's email as available on the Customer's website, or by registered mail, return receipt requested, to the address of the parties set forth in the Master Agreement or to such other address of the parties designated in writing in accordance with this subsection. 10.10 Relationship. The Master Agreement is not intended to create a partnership, franchise, joint venture, agency, or a fiduciary or employment relationship. Neither party may bind the other party or act in a manner which expresses or implies a relationship other than that of independent contractor. 10.11 Invalidity. If any provision of the Master Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 10.12 Survival. The following provisions will survive any termination or expiration ofthe Master Agreement: sections 1, 2.7, 2.8, 2.10, 2.12, 3, 4, 5, 6, 7, 8, 9, and 10. 10.13 No Waiver. Any waiver of the provisions of the Master Agreement or of a party's rights or remedies under the Master Agreement must be in writing to be effective. Any such waiver shall constitute a waiver only with respect to the specific matter described in such writing and shall in no way impair the rights of the party granting such waiver in any other respect or at any other time. The waiver by either of the parties hereto of a breach or of a default under any of the provisions of the Master Agreement shall not be construed as a waiver of any other breach or default of a similar nature, or as a waiver of any of such provisions, rights or privileges hereunder. The rights and remedies herein provided are cumulative and none is exclusive of any other, or of any rights or remedies that any party may othenwise have at law or in equity. Failure, neglect, or delay by a party to enforce the provisions of the Master Agreement or its rights or remedies at any time, shall not be construed and shall not be deemed to be a waiver of such party's rights under the Master Agreement and shall not in any way affect the validity of the whole or any part of the Master Agreement or prejudice such party's right to take subsequent action. 10.14 Entire Agreement. The Master Agreement constitutes the parties' entire agreement relating to its subject matter. It cancels and supersedes all prior or contemporaneous oral or written communications, requests for proposals, proposals, conditions, representations, and warranties, or other communication between the parties relating to its subject matter as well as any prior contractual agreements between the parties. Notwithstanding the precedence of this Master Agreement, any existing Customer License Metrics shall continue unless new License Metrics are identified in a Quote. No modification to the Master Agreement will be binding unless in writing and signed by an authorized representative of each party. 10.15 Third Party Beneficiaries. All rights and benefits afforded to SirsiDynix under the Master Agreement shall apply equally to the owner of the Third Party Products with respect to the Third Party Products, and such third party is an intended third party beneficiary of the Master Agreement, with respect to the Third Party Products. Customer Initial and Date:, Page 5 of 7 # SirsiDynix- File: Carlsbad Citv Libran^ GC# 330040 10.16 Governing Law and Venue. Any action at law or in equity brought by either of the parties for the purpose of enforcing a right or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the County of San Diego, State of California, and the parties waive all provisions of law providing for a change of venue in these proceedings to any other county. 10.17 Application of Laws. The parties agree that this contract is not a contract for the sale of goods; therefore, the Master Agreement shall not be govemed by any codificafion of Article 2 or 2A of the Unifonn Commercial Code, or any codificafion ofthe Unifonn Computer Information Technology Act ("UCITA"), or any references to the United National Convention on Contracts for the International Sale of Goods. 10.18 Counterparts. The Master Agreement and each Schedule may be executed in one or more counterparts, each of which shall constitute an enforceable original ofthe Master Agreement, and that facsimile, electronic and/or .pdf scanned copies of signatures shall be as effective and binding as original signatures. 10.19 Headings and Drafting. The headings in the Master Agreement shall not be used to construe or interpret the Master Agreement. The Master Agreement shall not be construed in favor of or against a party based on the originator ofthe document. 10.20 Dispute Resolution. If a dispute should arise regarding the performance under the Master Agreement the following procedure will be used to resolve any questions of fact or interpretation not otherwise settled by agreement between the parties. Representatives of SirsiDynix or Customer will reduce such questions, and their respective views, to writing. A copy of such documented dispute will be fonwarded to both parties involved along with recommended methods of resolufion, which would be of benefit to both parties. The representative receiving the letter will reply to the letter along with a recommended method of resolufion within ten (10) business days. If the resolufion thus obtained is unsafisfactory to the aggrieved party, a letter outlining the disputes will be fonwarded to a third party arbitrator mutually agreeable to both parties. The third party arbitrator will consider the facts and solutions recommended by each party and may then opt to direct a solution to the problem. In such cases, the action of the third party arbitrator will be binding upon the parties involved, although nothing in this procedure will prohibit the parties from seeking remedies available to them at law. *************************************************** END OF MASTER AGREEMENT The individuals executing this Master Agreement and the instruments referenced in it on behalf of SirsiDynix each represent and warrant that they have the legal power, right and actual authority to bind SirsiDynix to the terms and conditions of this Master Agreement. City of Carlsbad 1635 Faraday Ave. Carlsbad, California 92008-7314 Print Name: Sirs! Corporation SirsiDynix Technology Centre 3300 N. Ashton Blvd. - Suite 500 Lehi, UT 84043 Print Name: WtUf'M^ D?^X0K?^ .V Title: City Manager or desjaDe»-Title: UFfO Date: Date: Approved as to Form Sign Prini^ame: Celia A. Brewer J^^ ^ ^ lH.f)^x {A \ Print Hi Scott Askew Title: City Attomey /j^^J^ (>;^ /f y/,^ ^Vl^y Date: ^ ^ / ~ Title: Secretary, Date: A\XpQ(/a^ ^7c '^\3- Print Name: Barbara Engleson Title: City Clerk Dave'. ^/<^^/lS __^iinii»///. Customer Initial and Date: Page 6 of 7 # SirsiDynix- File: Carlsbad Citv Libran/ Exhibit A - DEFINITIONS "Circulation" means the checkout of a physical or digital Library Item to a patron, or the renewal of a physical or digital Library Item. "Confidential Information" means information of SirsiDynix and/or its licensors includes but is not limited to all trade secrets, software, source code, object code, specifications, as well as results of testing and benchmarking of the Software or other services, product roadmap, data and other information of SirsiDynix and its licensors relating to or embodied in the Software or Documentation, including but not limited to information designated as confidential in writing or information which ought to be in good faith considered confidential and proprietary to the disclosing party. SirsiDynix's placement of a copyright notice on any portion of any Software will not be construed to mean that such portion has been published and will not derogate from any claim that such portion contains proprietary and confidenfial informafion of SirsiDynix. Confidential Information does not include that the Customer uses SirsiDynix Products. "Content" means any informafion, data, text, software, music, sound, photographs, graphics, video messages or other material which Customer receives through a Subscripfion. "Customer Data" means any electronic data, information or material provided or submitted by Customer (including the Customer's patrons and users) to SirsiDynix through a Subscription or Services, or which Customer (including the Customer's patrons and users) enters into the Subscription or Services or has entered on its behalf, or which SirsiDynix is otherwise given access to under the Master Agreement. Customer Data does not inciude non-personally identifiable informafion aggregated by SirsiDynix. "Documentation" means the user instructions, release notes, manuals and on-line help files made available by SirsiDynix regarding the use of the applicable Product. "Effective Date" is defined in secfion 1.1. "Error" means a material failure of a Product to conform to its functional specifications described in the Documentation. "EULA" means the end user license agreement that accompanies the Third Party Product, which governs the use of or access by Customer to the applicable Third Party Product. "Go Live Date" means the calendar date agreed upon in the Quote at which time the products will be substantially ready for operafional use for normal daily business. Customer agrees that this date may be moved by SirsiDynix in the event of Customer-caused delay. "Hardware" means the physical hardware and equipment manufactured by third party providers and sold to Customers by SirsiDynix. "Intellectual Property" means any and all intellectual property rights, recognized in any country or jurisdiction in the world, now or hereafter existing, and whether or not perfected, filed or recorded, including without limitation inventions, technology, patents rights (including patent applications and disclosures), copyrights, trade secrets, trademarks, service marks, trade dress, methodologies, procedures, processes, know- how, tools, utilifies, techniques, various concepts, ideas, methods, models, templates, software, source code, algorithms, the generalized features of the structure, sequence and organization of software, user interfaces and screen designs, general purpose consulfing and software tools, ufilities and routines, and logic, coherence and methods of operation of systems, training methodology and materials, which SirsiDynix has created, acquired or otherwise has rights in, and may, in connection with the performance of obligations hereunder, create, employ, provide, modify, create, acquire or otherwise obtain rights in. "Internal Business Purposes" means Customer's internal use but does not include (1) sharing Confidenfial Information or Intellectual Property with third parties without SirsiDynix written consent or (2) integration of third GC# 330040 party products by any means into Software, Subscriptions or Subscripfion Software without additional SirsiDynix license. "License Metrics" means limits on Product usage as set forth in the Quote such as Tifies, Circulafion, Users, students, seats, and reports. "Maintenance" means the technical support and, with respect to Software, the provision of Updates for the level of support services purchased from SirsiDynix, all of which are provided under SirsiDynix's support policies in effect at the time the Services are provided, which may be modified from time-to-time by SirsiDynix in its sole discretion. A current version of such Support Policies can be found under "SirsiDynix Support Policies" (Document ID 93471) at http://support.sirsidynix.com. "Operating Environment" means SirsiDynix-recommended hardware, operafing system, middleware, database products and other software on which the Software will operate. "Professional Services" means data conversion, implementation, site planning, configuration, integration and deployment of the Software or Subscriptions, training, project management and other consulting services. "Products" means Software, Subscriptions, Subscription Software, Services and Hardware. "Protected Materials" means Software and work product provided by SirsiDynix under Services, Subscriptions, Subscription Software and SirsiDynix's or its licensors' Intellectual Property and Confidential Informafion. "Quote" is defined in Section 1.3. "Services" means those services provided or arranged by SirsiDynix including but not limited to specific SirsiDynix Products such as (i) Professional Services; and (ii) that part of Maintenance that is technical support, excluding the provision of Updates. "SirsiDynix Software" means each SirsiDynix-developed and/or SirsiDynix-owned software product in machine-readable object code (not source code), the Documentation for such product, and any Updates thereto. "Software" means the SirsiDynix Software and Third Party Software. "Subscriptions" means the provision of access by SirsiDynix or its hosting providers to Software and/or Content from a server farm that is comprised of application, data and remote access servers, including associated offline components including but not limited to cloud sen/ices and web access to Content. "Subscription Software" means Subscriptions hosted by Customer. Customer does not have a license in Subscripfion Software. "Term" is defined in secfion 9.2. "Titles" means the number of unique records for an electronic, virtual, and/or physical item which may be used by a library patron, such as a bibliographic, MARC, visual material, serial or Dublin Core record, created on the Software or Subscripfion. Multiple items, represenfing either identical items or volumes in a set, may be included in a single Title. 'Third Party Products" means software or content including documentation and updates if any, owned by an entity other than SirsiDynix and provided by SirsiDynix in connecfion with Products. "Updates" means the error corrections, releases, updates, modifications or enhancements subsequently developed that SirsiDynix makes generally available to its customers as part of Maintenance on a when and if available basis. Updates exclude new products, modules, platform or funcfionality for which SirsiDynix charges a separate fee. "Users" means Customer's employees or agents who have been issued user names and passwords by Customer to use the Products. Each such User shall be one person, and user names and passwords cannot be shared or used by more than one person. Customer Initial and Date Page 7 of 7 SirsiDynix SirsiDynix Quote for: Carlsbad City Library RFP Response Prepared by: John Taylor Field Sales Consultant SirsiDynix Quote Date: December 19, 2012 Quote Valid Until: August 30, 2013 This quote is hereby fully incorporated into the IVIaster Agreement. SirsiDynix Copyright 2013 - All Rights Reserved Quote for Carlsbad City Library Reference number 57457 Quote Information PORTFOLIO DATA MIGRATION Data migration charges can only be estimated until a sample of data from your existing systems becomes available for analysis. This describes the work typical of a data migration into Portfolio for either MARC or XML record formats. $5,600 has been allocated in the quote for 2 data loads based on the available information. Further discussion and analysis will be required before work can begin. INPUT FROM CUSTOMER: Convert extracted text file to xml records for loading into Portfolio. OPERATION: Data services will create an xml import file from a customer's extracted records in txt format. The library must return the mapping chart below the conversion of the Text file labels to their Dublin Core metadata fields. If multiple fields are mapped to the same Dublin Core fields they will be mapped to a single Dublin Core field with each tags data separated by a comma or semicolon. Each field in the exported ascii text file must be delimited by a character (i.e. comma, pipe, etc..) or a fixed length format. Other formats must be pre-approved. Documentation should also be supplied that defines each field in the exported ascii file. The image file name must be specified in one ofthe fields exported. All ofthe images should be placed in one folder and compressed to a zip file. Below is a list ofthe Dublin Core fields for mapping: Text File Label Dublin Core Field Title Creator Subject Description Publisher Contributor Date Type Format For indexing purposes, we recommend use of DiXML-recognized FORMAT values Identifier Source Language For indexing purposes, we recommend 180-639 values Relation CoverageRights LIMITS: 1. This product is for the conversion of the meta data record only. It must be purchased with "Data Services - Portfolio Digital Image Batch loading". 2. SirsiDynix will develop software specifications one time. After specifications have been agreed upon by both SirsiDynix and the Library, future changes may incur further charges 3. SirsiDynix is not writing a custom report to do this work, therefore, the customer will not be able to execute this work themselves on an ongoing basis. This quote is hereby fully incorporated into the Master Agreement. SirsiDynix Copyright 2013-All Rights Reserved. Page 2 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Quote Information 4. Work will ONLY done after a customer has a verified full system backup. 5. Remote 24/7 server access is required for the duration of the project. The sight may limit connectivity to the SirsiDynix Corporate VPN tunnel. SirsiDynix supports Remote Desktop and VNC for Windows systems. SirsiDynix support telnet and ssh access for Unix and Linux systems. Other connectivity methods could incur addition fees. This project is not to exceed (hrs): 16 Cost: $2,800 INPUT FROM CUSTOMER: Convert MARC21 records to an xml file for loading into Portfolio. OPEIRATION: Data services will create an xml import file from a customer's MARC21 export. The library must return the mapping chart below outlining the conversion of the MARC21 tags /subfields to their Dublin Core metadata fields. If multiple marc tags are mapped to the same Dublin Core fields they will be mapped to a single Dublin Core field with each tags data separated by a comma or semicolon. The image name will be obtained from the 856 tag, unless another tag is specified. All ofthe images should be placed in one folder and compressed to a zip file. MARC21 Tag Subfield Dublin Core Field Title Creator Subject Description Publisher Contributor Date Type Format For indexing purposes, we recommend use of DiXML-recognized FORMAT values Identifier Source Language For indexing purposes, we recommend lSO-639 values Relation Coverage Rights Note: http://www.loc.gov/marc/marc2dc.html can be a good resource while completing the mapping. LIMITS: 1. This product is for the conversion of the meta data record only. It must be purchased with "Data Services - Portfolio Digital Image Batch loading". 2. SirsiDynix will develop software specifications one time. After specifications have been agreed upon by both SirsiDynix and the Library, future changes may incur further charges. 3. If the data exist in a current SirsiDynix product, the export of the data is This quote is hereby fully incorporated into the Master Agreement. SirsiDynix Copyright 2013 - All Rights Reserved. Page 3 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Quote Information included but specific instructions will need to be supplied to identify records to be extracted including linking information to the physical item. 4. SirsiDynix is not writing a custom report to do this work, therefore, the customer will not be able to execute this work themselves on an ongoing basis. 5. Work will ONLY done after a customer has a verified full system backup. 6. Remote 24/7 server access is required for the duration of the project. The sight may limit connectivity to the SirsiDynix Corporate VPN tunnel. SirsiDynix supports Remote Desktop and VNC for Windows systems. SirsiDynix support telnet and ssh access for Unix and Linux systems. Other connectivity methods could incur addition fees. This project is not to exceed (hrs): 16 Cost: $2,800 This quote is hereby fully incorporated into the Master Agreement. SirsiDynix Copyright 2013 - All Rights Reserved. Page 4 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Purchase Details (Extended) All prices are in U.S. dollars ($) and are exclusive of taxes unless otherwise noted. Component Yearl Year 2 Year 3 Year 4 Years SirsiDynix SaaS subscription 71,620 62,500 62,500 62,500 62,500 Services 35,750 ---- Platinum Services 10,000 10,000 10,000 10,000 10,000 Enterprise 11,195 6,000 6,000 6,000 6,000 Portfolio 20,780 5,630 5,630 5,630 5,630 Enriched Content 9,352 9,770 9,770 9,770 9,770 Discount ( 65,280 ) ---- Total 93,417 93,900 93,900 93,900 93,900 Initial Term of Maintenance and SaaS Services: Five (5) Years from the projected Go Live Date of June 1, 2014 Initial Term Annual Price Increase Cap for SirsiDynix 0% annual price increase cap until Term renewal Products/Services: Customer's usage is subject to limitations that can be found in the Terms and Condifions section at the end ofthe Quote. Any and all pre-printed terms and conditions on Customer's Purchase Order(s) submitted to SirsiDynix are hereby rejected and shall be superseded by the current Master Agreement, unless such additional terms are statutorily required of the Customer. This Purchase Details section may not include pre-existing obligations for ongoing Products not listed in the Quote. This quote is hereby fully incorporated into the Master Agreement SirsiDynix Copyright 2013-All Rights Reserved. Page 5 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Detailed Pricing All prices are in U.S. dollars ($) and are exclusive of taxes unless otherwise noted. Component SirsiDynix SaaS subscription SirsiDynix SMS Notification for Symphony SaaS - 100K Message Package SirsiDynix eResource Central Gateway Services - Annual Subscription SirsiDynix eRC Connector for Baker and Taylor - Annual Subscription SirsiDynix eRC Connector for Overdrive - Annual Subscription SirsiDynix eRC Connector for Recorded Books - Annual Subscription SaaS 9xx SaaS Hosting Fee Services Installation Consulting Training 71,620 35,750 Platinum Services - Premier 10,000 This quote is hereby fully incorporated into the Master Agreement and Schedules SirsiDynix Copyright 2013 - All Rights Reserved. Page 6 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Detailed Pricing Training Unlimited access to online eLearning for a maximum of 30 users Electronic training documentation for customization Three distance training courses - Hands-On Lab or Instructor-Led 20% discount on onsite, custom, or hands-on lab training Best Practices and Custom Consulting Dedicated Library Relationship Manager Annual review and account planning 20 custom consulting hours SureSailing monthly 20% discount on additional consulting hours Customer Service and Support Phone-based support: 24 x 7 for critical Level 1 issues Phone-based support: 24 x 5 for any questions or issues Weekend and evening upgrade support Priority call handling and resolution Remote system diagnostics and support Remote mobile device diagnostics and support Client Care Portal and Knowledge Base access 5 authorized contacts that can call or open cases APIs Access to all SirsiDynix APIs and training Data Eniiancement Services Update MARC records with full SmartSOURCE service Quarterly Authority update service Authority Processing 10% discount Enterprise 11,195 This quote is hereby fully incorporated into the Master Agreement and Schedules SirsiDynix Copyright 2013 - All Rights Reserved. Page 7 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Detailed Pricing All prices are in U.S. dollars ($) and are exclusive of taxes unless otherwise noted. Component SaaS Enterprise Annual Subscription Installation and Training Portfolio SirsiDynix Portfolio, SaaS Annual Subscription - Up to 10K assets/100GB Disk Installation and Training Enriched Content Enriched Content Basic Package Enriched Content Core Enhanced Public Subscription Discount Customer Loyalty Discount Services Discount QUOTE TOTAL 20,780 9,352 Total Discount ( 15,780 ) (49,500 ) (65,280 ) 93,417 This quote is hereby fully incorporated into the Master Agreement and Schedules SirsiDynix Copyright 2013 - All Rights Reserved. Page 8 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Component Descriptions SirsiDynix SaaS subscription SirsiDynix SMS Notification for Symphony SaaS - 100K Message Package Subscription to the SMS Notification feature requires your ILS system to be on SirsiDynix Symphony 3.4.1 Patch Cluster 1 or above. Up to 100,000 messages included per year. Additional messages used, if allowed, will be deducted from the subsequent subscription package purchased. Messages not used at annual renewal will be forfeit. You may change the subscribed package to increase or decrease the number of messages at annual renewal time. SirsiDynix eResource Central Gateway Services - Annual Subscription Minimum requirements: SirsiDynix Symphony 3.4.1 or Horizon 7.5.1 and above. eResource Central Gateway Services provides eBook integration which allows libraries to provide seamless access to all library resources via a single user interface. Open Library and Project Gutenberg content is available and included with this service. SirsiDynix eRC Connector for Baker and Taylor - Annual Subscription The SirsiDynix eRC Connector provides access through SirsiDynix eResource Central Gateway Services to the approved content of Baker and Taylor. It does not include any 3rd Party fees which may be required by the Partner to use the content being accessed. SirsiDynix eRC Connector for Overdrive - Annual Subscription The SirsiDynix eRC Connector provides access through SirsiDynix eResource Central Gateway Services to the approved content of Overdrive. It does not include any 3rd Party fees which may be required by the Partner to use the content being accessed. SirsiDynix eRC Connector for Recorded Books - Annual Subscription The SirsiDynix eRC Connector provides access through SirsiDynix eResource Central Gateway Services to the approved content of Recorded Books. It does not include any 3rd Party fees which may be required by the Partner to use the content being accessed. SaaS 9xx 9XX Order Interface automatically loads bibliographic and order information from online acquisitions systems. SaaS Hosting Services Installation: Product Delivery SirsiDynix SMS Notification Software Installation SirsiDynix eRC Gateway Services Installation Includes installafion and configuration of SirsiDynix eResource Central Gateway Services and one eRC connector. Add-On Module Software Installation Activation of SirsiDynix Symphony/Unicorn add-on module as per specified. Price is per module. Product Deliverv - Enriched Content Element Installation This quote is hereby fully incorporated into the Master Agreement. SirsiDynix Copyright 2013 - All Rights Reserved. Page 8 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Component Descriptions Product Deliverv - Enriched Content Code Installation Project Management Proiect Management - SirsiDynix SMS Notification Project management for SirsiDynix SMS includes a dedicated project manager to guide you through the implementafion of SirsiDynix SMS. This includes, scheduling and coordination of SirsiDynix resources, holding project progress calls (if needed) and helping with a smooth transition to SirsiDynix customer support after the project is complete. Project Management - SirsiDynix eResource Central Core Module Add On (Tier 2) Tier 2 Project Management Services for the implementation of 9xx Interface module either during an ILS Migration or as a standalone add on order for a current customer. Core Module Add On (Tier 2) Tier 2 Project Management Services for the implementation of Enriched Content either during an ILS Migration or as a standalone add on order for a current customer. Consulting: SirsiDynix eRC Additional Connector Setup Includes configuration of one SirsiDynix eResource Central connector. Software Consulting Review (4 davs on-site) SirsiDynix 4 Day Software Consulting Review was created for libraries that have been on their existing software over a period of time to update staff on its current capabilifies and latest features ensuring library staff use the software at maximum productivity and their patrons have access to the latest innovafions. Examples of suggested sessions the library can request for the four days are: 14 day Pre-Upgrade Planning - Plan for libraries jumping multiple versions VT. day Integration specifications - Integrate other applications % day Post-Upgrade Assistance - Assistance with post-upgrade tasks 1 day New Staff Orientation - Personalized assistance for a new director, system administrator or department manager 1 day Upgrade Highlights - Overview of software enhancements for library staff Vi day New Products Overview - Update on exciting new products users and staff efficiency % day Staff Process Review - Analysis and recommendations for departmental workflow (per module) 1 day Policy Review - Streamlining policies for easier administrafion 1 day Data Review - Analysis of current data and formats and plans for change 1 day Report Review - Analysis and update of report setup 1 day User Interface Review - Review of options to enhance user experiences Core Implementation (4 days on-site) ILS Policy Profiling is designed to provide expert guidance to library project team members with setting up and configuring a comprehensive, yet concise, policy structure. A SirsiDynix consultant will work with the library project team during a two day on-site visit to review and complete an Excel spreadsheet containing local policy decisions. After test data load, the SirsiDynix consultant will conduct a series of distance sessions to review data as well as prepare the system for strategic functions such as standalone and notice generation for go-live. Travel expenses are included. Sessions not to exceed 50 hours. Software Consulting Review (4 davs on-site) SirsiDynix 4 Day Software Consulting Review was created for libraries that have been on their existing software over a period of time to update staff on its current capabilifies and latest features ensuring library staff use the software at maximum productivity and their patrons This quote is hereby fully incorporated into the Master Agreement. SirsiDynix Copyright 2013 - All Rights Reserved. Page 9 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Component Descriptions have access to the latest innovations. Examples of suggested sessions the library can request for the four days are: % day Pre-Upgrade Planning - Plan for libraries jumping multiple versions V2 day Integration specifications - Integrate other applicafions /4 day Post-Upgrade Assistance - Assistance with post-upgrade tasks 1 day New Staff Orientation - Personalized assistance for a new director, system administrator or department manager 1 day Upgrade Highlights - Oven/iew of software enhancements for library staff !4 day New Products Oven/iew - Update on excifing new products users and staff efficiency 14 day Staff Process Review - Analysis and recommendations for departmental workflow (per module) 1 day Policy Review - Streamlining policies for easier administration 1 day Data Review - Analysis of current data and formats and plans for change 1 day Report Review - Analysis and update of report setup 1 day User Interface Review - Review of opfions to enhance user experiences Training: Self-paced Training, SirsiDynix SMS Notification for Symphony Learn to set up and send SMS notifications in batch or individually via SirsiDynix Symphony. This training is available in English only. Acguisitions - MARC Order Loader/9XX One seat in a group distance instructor-led course for Acquisifions: 9XX / MARC Order Loading. Learn to load orders placed directly with vendors into WorkFlows. After complefing this course, you will be able to: • Identify and understand the steps needed to prepare for/MARC Order Loading/ 9XX. • Use the MARC Order Import Utility wizard. • Run the Load Bibs with Order Info report. • Run the Load Flat Order Records report. Training - Instructor-Led, Private. SirsiDynix eResource Central Eight seats in a Private distance instructor-led course for eResource Central. Platinum Services The next level of service. A comprehensive suite of services and extended support to ensure libraries get the same first-class service they offer to communities. Enterprise SaaS Enterprise Annual Subscription SirsiDynix Enterprise is a state-of-the-art faceted search solution that empowers libraries to make their collections more searchable and discoverable than ever before. Capitalizing on fuzzy search logic technology never before available to libraries, SirsiDynix Enterprise delivers leading-edge faceted search capabilifies, simplified search interfaces, and much more. Theme Customization Working with a SirsiDynix Consultant, theme customization addresses changing the look and feel ofthe product like colors, adding graphics, and using CSS to edit fonts and page layouts. This custom work is guaranteed to work on the version of Enterprise currently installed on the customer's system. SirsiDynix cannot guarantee compafibility with future releases. Updating custom work to be compatible with a later release will attract additional fees. Enterprise - Administration Training One seat in a group distance instructor-led course for Enterprise Administration. This class focuses on the policies found in the Enterprise admin module. You will learn how to display, create, modify and remove policies, as well as work with user accounts and scheduled tasks. By the end ofthe course you will know how to: Create Enterprise admin user accounts Manage search profiles and search result displays Look up and blacklist search suggestions Crawl website information for use in result lists Dictate scheduled tasks for indexing ILS data Enterprise - End User Training, Group One seat in a group distance instructor-led course for Enterprise End User training. This class focuses on performing searches and This quote is hereby fully incorporated into the Master Agreement. SirsiDynix Copyright 2013 - All Rights Reserved. Page 10 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Component Descriptions maneuvering through the end-user interface. You will learn how to use the facets and different search types. By the end ofthe class you should know how to: • Use "Did you mean?" and other search suggestions • Limit search results by item library, item type, or other search facets • Utilize email and print options • Check item availability as well as place hold requests • Write a patron review Enterprise - Rooms Content Management Training One seat in a group distance instructor-led course for Enterprise: Rooms Content Management. This class focuses on the rooms management and content creafion capabilities in the Enterprise admin module. You will learn how to manage rooms, edit room properties, and edit and create content for a room. By the end ofthe course you will know how to: -Create new rooms and Edit existing rooms 'Hide and display rooms •Manage the availability of rooms to a Profile -Understand and edit room properties including choosing layouts -Select Search Targets and Search Limits for a room -Edit and create content for a room -Detach and attach rooms and branches Portfolio SirsiDynix Portfolio, SaaS Annual Subscription - Up to 10K assets/100GB Disk SirsiDynix Portfolio is a digital asset management solution that includes a state-of-the-art searching solution that empowers libraries to make their digital collections more searchable and discoverable than ever before. SirsiDynix Portfolio includes OAl-PMH capabilities, both as a server as well as a harvester. Also included is the ability to create metadata templates based on a wide range of digital media types, such a music, video, images, etc. Portfolio Digital Image Batch Loading Portfolio Digital Image Batch Loading Custom Data Services * Refer to the Additional Information - Custom Services for details. SirsiDynix Portfolio Software Installation Includes installation of SirsiDynix Portfolio in SirsiDynix SaaS facility or on the customer's local machine, installation of an ILS Agent on a Horizon or SirsiDynix Symphony ILS and installation/configuration ofthe appropriate Java Development (JDK). In addition; it includes the installation of Web Services for sites using SirsiDynix Symphony. Portfolio SureStart-3 SureStart is a layer of consulting support designed to smooth the transition to Portfolio by addressing configuration issues like search limits, profiles, etc. Portfolio Training. Group One seat in a group distance instructor-led course for Portfolio. This class teaches participants how to create collections of assets such as PDFs, photographs, and other digital content. Participants will also learn how to import and export collections as well as define an indexing schedule for all media types. Managing templates for metadata entry will also be covered. By the end ofthe class, the participant will be able to: -Create a collection of assets manually using templates for metadata entry -Define security levels for collections -Display assets to the public using rooms functionality -Browse and search to find desired assets -Bulkload metadata and digital files This quote is hereby fully incorporated into the Master Agreement. SirsiDynix Copyright 2013 - All Rights Reserved. Page 11 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Component Descriptions using import utility -Export assets using export utility -Define templates for metadata entry -Set schedule for full-text indexing of all media types. SirsiDynix Portfolio Proiect Management Project Management Services for the implementation of SirsiDynix Portfolio Enriched Content Enriched Content Basic Package Price is Per 1000 Circ. Enrichment Elements include: Tables of Contents, Summaries, First Chapters/Excerpts, Cover Images, Author Notes, and reviews from Publisher's Weekly, Library Journal, School Library Journal, Booklist, Choice. Enriched Content Core Enhanced Public Subscription Includes Awards, Fiction Profiles, Find Similar Tifies, Video and Music 1, and Series List. These elements are available for: SirsiDynix Enterprise 1.0 or higher SirsiDynix e-Library with SirsiDynix Symphony 3.2.1 or higher HIP 3.10 with Horizon 7.4.2 or higher This quote is hereby fully incorporated into the Master Agreement. SirsiDynix Copyright 2013 - All Rights Resen/ed. Page 12 of 18 SirsiDynix Existing Components Component SirsiDynix SaaS subscription SaaS Core Package License Increase SaaS Additional Branch Fee SaaS Acquisitions SaaS Electronic Data Interchange (EDI) SaaS Debt Collection Agency Interface SaaS Materials Booking SaaS OutReach SaaS Serials SaaS Test System SaaS Universal S1P2 SmartPORT SaaS Unicode Server Extension Test System SSL Security Certificate Subscription Telemessaging Telephone Messaging SVA Software Telephone Messaging SVA Per Line Fee Telephone Messaging Software Maintenance Hardware Telemessaging Server Peripherals This quote is hereby fully incorporated into the Master Agreement SirsiDynix Copyright 2013 - All Rights Reserved. Page 13 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Existing Components SirsiDynix SaaS subscription SaaS Core Package License Increase SaaS Additional Branch Fee License fee for each additional service agency. SaaS Acguisitions SirsiDynix Symphony Acquisitions provides efficient online tracking of materials from ordering through claiming, receiving, invoicing, and processing. Firm orders, gifts, subscriptions, approval, and standing orders are all easily accommodated and can be tracked separately or together. EDI X-12: SirsiDynix supports all transactions formats currently adopted by SISAC (Claims/Claim Response /Invoice /Dispatch Information/Functional Acknowledgment). SirsiDynix Symphony can electronically transmit and receive information in these formats using XI2. EDI (Electronic Data Interchange) allows libraries to communicate with vendors to transfer ordering, invoicing, or subscription information between computers. 9xx: 9xx Book order Loader facilitates the acquisitions workflow when libraries place orders for materials through a Web-based book vendor ordering system. This module, especially for academic libraries, not only imports MARC records for new book orders, but also records the order details in SirsiDynix Symphony's Acquisitions module, all in one step. Vendors include Baker and Taylor TitleSource II, Ingram iPage, BWI TitleTales, Brodart Bibz.com, Yankee Book Peddler GOBI, Blackwell Collection Manager, and Harrassowitz OttoEditions. SaaS Electronic Data Interchange (EDI) Electronic Data Interchange (EDI) facilitates electronic communicafion with your materials vendors. EDI supports the claim/claim response, invoice, and funcfional acknowledgment transactions and can electronically transmit and receive information using the X12 protocol. SaaS Debt Collection Agency Interface SirsiDynix Symphony Debt Collection Agency Interface includes debt collection reports that output informafion on overdue fines, bills, and referral fees. This interfaces directly with Unique Management and is priced foreach participating institution. SaaS Materials Booking SirsiDynix Symphony Materials Booking enables booking, circulafion, and maintenance of equipment, rooms, and nonprint materials. SaaS OutReach SirsiDynix Symphony Outreach automates processes allowing homebound patrons to request items based on interest categories and to deliver the selected items to patron homes. SaaS Serials SirsiDynix Symphony Serials manages the prediction, receipt, and routing of all serial subscriptions, generating and maintaining a separate MARC holdings record for each subscription. Managing orders and renewals are fully integrated with SirsiDynix Symphony Acquisitions. As the library receives individual issues. Serials automatically predicts the next expected issue based on the serials publicafion pattern. Combined issues, special issues, missing issues, or other irregularities are handled easily and efficiently. Basic Serials Binding functionality is included in this package. This quote is hereby fully incorporated into the Master Agreement SirsiDynix Copyright 2013 - All Rights Reserved. Page 14 of 18 SirsiDynix Existing Components SaaS Test Svstem A SirsiDynix Symphony Test System can be loaded with generic policies and data so you can test policy changes before initiating changes to the production sen/er. You can test upgrades/updates prior to applying those to the production server, and/or use the test system for on-going training of staff and new staff. Test file customizafion and global changes will not affect your catalog and database. Includes one production to test copy over per year. Should there be an upgrade to Producfion SirsiDynix will perform an additional copy over at no charge. Each copy should be requested via Customer Support and additional copies are available for purchase. SaaS Universal S1P2 SirsiDynix Certified Solutions Providers offer SIP2-certified products to our customers. We certify that their products are compliant. This interface price encompasses all SirsiDynix Certified SIP2 vendors. SmartPORT SirsiDynix Symphony SmartPORT Unlimited User Licenses enable staff to locate a record in a Z39.50-compliant database and to import the record to your own database. An unlimited number of SmartPORT Z39.50 copy cataloging client user licenses is included for this price. SaaS Unicode Server Extension Test Svstem SirsiDynix Symphony Unicode Server Extension Test System enables staff users to load, input, index, and display MARC records containing both the Roman characters and the non-Roman characters used in languages such as Arabic, Chinese, or Russian. This license enables you to test policy changes and configurations before applying the changes to your Unicode-compliant production system. SSL Security Certificate Subscription The SSL annual subscripfion will encrypt all OPAC-related traffic by using the https protocol via SSL. This will allow any sensitive OPAC-related traffic to remain secure. The subscription includes annual renewal of the SSL certificate by SirsiDynix. This quote is hereby fully incorporated into the Master Agreement SirsiDynix Copyright 2013 - All Rights Resen/ed. Page 15 of 18 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Terms and Conditions othier Terms Enriched Content is based upon annual circulation. You are licensed for up to 1,750,000 annually circulated items; an increase requires additional licenses. SirsiDynix may add and/or substitute equivalent products for any third party items in the event of product unavailability. Software requirements and/or model number changes. "Go Live Date" means the calendar date agreed upon in the Quote at which time the products will be substantially ready for operational use for normal daily business. Customer agrees that this date may be moved by SirsiDynix in the event of Customer-caused delay. Maintenance must be ordered for all copies ofthe Software and for all elements ofthe Software which are used conjunctively by Customer. Customer's System shall remain within two (2) previously released software versions of the most recent version ofthe software at all times or an additional maintenance surcharge service charge will be added to the maintenance renewal. Customer shall not integrate products offered by third parties into Software, Subscriptions or Subscription Software without additional license from SirsiDynix. Payment Terms The term of any quoted products is for no less than five (5) years. Subsequent years' Support, Subscription and SaaS Services fees are to be paid annually in advance. Third Party Products/Software license fees 100% due upon Go Live Subscriptions fees 100% of first year's subscription(s) due at Go Live Date Support/Maintenance fees 100% of first year's Support due at Go Live Date Services/Training 100% at Go Live Date Platinum Services Platinum Services ("PS") shall commence immediately upon the signing ofthis document. The payment of all applicable fees, if any, will be due at Go Live Date. PS shall continue through the expiration of the Customer's current term for Maintenance/SaaS Services subscription ("PS Initial Term"). Renewal terms for PS shall be the same as Customer's current agreement regarding Maintenance/SaaS Services subscription. This quote is hereby fully incorporated into the Master Agreement SirsiDynix Copyright 2013 - All Rights Reserved. Page 16 of 18 ^9 SirsiDynix Quote for Carlsbad City Library Reference number 57457 Terms and Conditions Any reference to license metrics and/or licensed amounts included in this quote shall be applicable only to the products and/or services mentioned in this quote. This document and any software or professional services associated with this document are hereby fully incorporated into the current Agreement executed between SirsiDynix and Customer. If there is no current agreement between the parties, the terms and conditions of the current SirsiDynix Master Software License and Services Agreement shall be deemed the controlling Agreement between the parties, a copy of which shall be furnished upon Customer's request. Any and all pre-printed terms and conditions on Customer's Purchase Order(s) submitted to SirsiDynix are hereby rejected and shall be superseded by the current Agreement, unless such additional terms are statutorily required of the Customer. In the event of a conflict, the terms, payment terms, discounts, product lists and/or statement of work contained within this document shall take precedence over the current Agreement between the parties. In the event Customer desires or requires updated terms and conditions for the continuing business relationship with SirsiDynix, please contact your regional Sales Representative. This quote is hereby fully incorporated into the Master Agreement SirsiDynix Copyright 2013 - All Rights Reserved. Page 17 of 18 |Jw SirsiE^ynix Quote for Carlsbad City Library Reference number 57457 Terms and Conditions Customer Signature Carlsbad City Library By: Printed Name: Title: Date: 2^ \ (^ Billing Address: Carlsbad City Library 1635 Faraday Ave. Carlsbad California 92008-7314 United States Page 18 of 18 This quote is hereby fully incorporated into the Master Agreement SirsiDynix Copyright 2013 - All Rights Reserved. SirsiDynix