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HomeMy WebLinkAboutInfor Public Sector Inc; 2002-10-07;LIMITED SOFTWARE LICENSE AGREEMENT Between City of Carlsbad, California And Hansen Information Technologies Inc. day of OC7bBB R This Limited Software License Agreement (“Agreement”) is made and entered into as of the 7 714 1635 Faraday Avenue, Carlsbad, CA 92008, and Hansen Information Technologies Inc. (“Hansen”) located at 2330 Glendale Lane, Sacramento, California 95825, on the following terms and conditions: Hansen owns the rights and possesses the intellectual property to certain computer Software products and related services from which Hansen derives substantial independent economic value; and Hansen desires to supply Carlsbad with Software licensing and related services under the terms and conditions set forth, and; Carlsbad desires to obtain licensing for the use of the defmed computer Software products and access to related services covered under the Hansen-owned copyrights, trademarks, trade names, patents and intellectual property rights; Therefore, in consideration of mutual promises set forth, the parties agree as follows: 1. License Granted. Hansen grants to Carlsbad and Carlsbad agrees to accept on the following terms and conditions a non-exclusive and non-transferable license to use the Software and other associated written materials and documentation (referred to separately and collectively as “the Software”). Said Software, and the costs therefore, is described on the attached Exhibit “A” incorporated in and made a part of this Agreement and such other Software, documentation or materials as Hansen provides to Carlsbad. ,2002 by the City of Carlsbad, CA (“Carlsbad”) located at, 2. Carlsbad recognizes that Hansen is and shall continue to be the owner of the Software and that the Software is not rented, loaned, or sold to Carlsbad. All rights not specifically granted in this Agreement are reserved to Hansen. 3. The license granted under this Agreement authorizes Carlsbad to use the Software subject to the terms and restrictions set forth in this Agreement. Neither this license Agreement, the license provided for herein, nor the Software may be assigned, sublicensed, or otherwise transferred to any person or entity by Carlsbad. 4. Definitions. a) Ameement means this Agreement, together with all appendices, exhibits, schedules, attachments, and addenda as the same may be amended, modified or supplemented. b) Software means the computer programs, in object or executable form, which Hansen offers for license to its customers, and related user documentation and source materials. Products covered by this Agreement include Hansen’s product library of Microsoft Windows-based clientherver asset management, billing, tax and permit systems including; but not limited to, the software described in Exhibit “A”, attached this Agreement or as part of any future addenda. For the purposes of this Agreement, the term “products” hereto and made a part hereof, and other associated products and related services as may be included in includes any improvements, enhancements, changes, alterations, modifications, or amendments to the products provided by Hansen. c) Obiect Code means a collection of statements making up a Software program, whether in written form or in magnetic or other machine-readable form, and characterized by the fact that, in written form, it consists solely of numbers or other symbols and is not intelligible without deciphering or translation. 1 d) Source Code means a collection of statements making up a Software program, whether in written form or in magnetic or other machine-readable form, and characterized by the fact that it is intelligible in written form. e) Source Materials means a computer program’s source code; printed copies (listings) of the source code; all related written materials, comments, and documentation; database schemas, and any and all other materials used by Hansen in the development, maintenance, and support of the products. f) Price Ouote means the listing of Hansen products and associated prices to be provided under this Agreement, attached to this Agreement as Exhibit “A”. g) Software Tools means a set of auxiliary programs supplied by Hansen to service, maintain or otherwise modify the Software. h) Acceutance means the Software and customizations substantially conform to the specifications in the Software documentation or to any other Software specifications in the Agreement and meet the Performance standards set forth in the documentation and Agreement. 5. Term. The license granted by this Agreement is for perpetuity, unless violated by the licensee or otherwise canceled by Carlsbad. If Carlsbad fails to comply with a material provision of this Agreement related to Hansen’s intellectual property, this Agreement will terminate two weeks following notice of the violation, unless the violation is cured prior to the expiration of the two week period. Carlsbad shall return to Hansen all of the Software, updates, and any whole or partial copies, codes, modifications, and merged portions in any form excepting data upon termination or cancellation of this Agreement. The parties hereby agree that all provisions which operate to protect the intellectual property rights of Hansen shall remain in force should breach occur, and shall survive the expiration or termination of this Agreement. 6. Pavment. Payment shall be made by Carlsbad to Hansen in the amount and for the Software stated on Exhibit “A”. Payments shall be made as follows: Software 75 percent of software costs upon delivery of software at Carlsbad. 15 percent of software costs upon the software being placed into production 10 percent of software costs thirty days following the satisfactory completion of all acceptance testing or thirty (30) days following the software being placed into production, whichever occurs first. Carlsbad’s Information Technology Director or designee will send Hansen a notice when the first of these events occur. When the first of these events occur, Hansen may invoice Carlsbad for the final software payment. The first of these events will be considered “acceptance” of the software. The first of these events will hundred and fifty (1 50) days of the delivery of the software at Carlsbad due to the actions or inactions of also trigger the commencement of the warranty period. If neither of “these events” occurs within one Carlsbad, and not due to Hansen’s failure to place the project in a position to be tested or put into production, the final software acceptance will be deemed and the final payment may be invoiced. City may cancel any item listed in Exhibit “A”, without charge or obligation to Hansen, up to thirty (30) days in advance of the item’s delivery and installation. Hardware (If any) Upon delivery and installation. Professional Services and other items excluding Service and Maintenance Billed monthly as accrued 2 Thirty days following the satisfactory completion of all testing of any module or upon any module being Service and Maintenance placed into production, whichever occurs fust. Invoices Hansen will separately invoice for Software, Professional Services, Service and Maintenance, and Hardware. Incremental payments, if applicable, should be made as outlined in attached Exhibit “A“. 7. Riehts Upon Termination. Upon termination of this Agreement, for any reason, Carlsbad shall return to Hansen the original of the Software, related user documentation, Source Materials and Software Tools, and destroy all copies, except those provided for below, in any form made there from whether in whole or in part, including partial copies or modifications. Within thirty (30) days after receipt of Hansen’s request to do so, Carlsbad shall certify to Hansen that, through its best efforts and to the best of its knowledge, it has complied with the requirements of this paragraph. 8. m. Carlsbad shall not copy the Software except as expressly authorized herein; provided that Carlsbad may make no more than reasonably necessary for Carlsbad’s internal archival and back-up purposes. All trademark, copyright and proprietary rights notices must be faithfully reproduced by Carlsbad and included on such authorized copies. Carlsbad, with Hansen’s permission, may copy limited documentation for its internal training, management, and process control purposes. Hansen shall not unreasonably deny permission for limited copying. 9. Derivative Works and Trade Secrets. Carlsbad shall not create or allow any other person or entity to create any derivative work or product based on or derived from the Software, data model or documentation or modify any Software, data model, or documentation without the prior written consent of Hansen. In the event of a breach of this provision (and without limiting Hansen’s remedies) said modification, derivative work or product based on the Software or documentation is hereby deemed assigned to Hansen. Carlsbad acknowledges that the Software and related output (including procedures, printed output, screen displays, formats, menus, graphics, audio output, etc.) are trade secrets of, and proprietary to, Hansen. Except as required by law or with Hansen’s permission, Carlsbad agrees not to: (i) use any of the Software and related output except in accordance with the terms of this Agreement, (ii) disclose any of the Software and related output to any other person, except as required by law or court order, or (iii) allow any other person to inspect, use or copy any of the Software and related output, except as required by law or court order. This section shall also protect and be applicable to these trade secrets even if they are modified or changed by Carlsbad. 10. Source Code and Reverse Eneineerinp. This Agreement does not entitle Carlsbad to any source code, Escrow Agreement is available through DSI if Carlsbad so desires for as long as Carlsbad has an active source materials or other confidential information that Hansen elects to withhold. A standard Source Code Service and Maintenance Agreement. The cost of the Source Code Escrow will be paid by Carlsbad and is presently $200 per year. Carlsbad will not decompile, disassemble or reverse engineer the Software or create any derivative work based on or derived from the Software, data model, or documentation. 11. Iniunctive Relief. Carlsbad acknowledges that any breach by Carlsbad of any of the covenants or provisions contained in this Agreement will give rise to irreparable injury to Hansen, inadequately compensable in damages alone. Accordingly, Hansen may seek and obtain preliminary and permanent injunctive relief against the breach or threatened breach of said covenants or provisions. Such relief shall be in addition to any other legal or equitable remedies that may be available to Hansen. 12. Trademarks. Trade Secrets and Intellectual Propertv. a) Carlsbad acknowledges and recognizes that the Software; including, but not limited to Object and Source that Hansen holds the copyright interests therein, the Programs and Documentation being treated as Codes, and Source Materials, and all associated intellectual propem rights are the property of Hansen and unpublished works. Carlsbad also recognizes and acknowledges the trademarks, trade names, copyrights, 3 patents, intellectual property and trade secrets of any proprietary software utilized within or in connection with the Software (e.g. Oracle). Carlsbad and its employees agree to cooperate in good faith to secure and preserve Hansen’s right and title to the trademarks, trade names, copyrights, patents, intellectual property and trade secrets. Carlsbad and its employees understand: (1) that Hansen’s trademarks, trade names, copyrights, patents, trade secrets and intellectual property have independent economic value, (2) that the independent economic value derives from the fact that Hansen’s information is not generally known to the public nor known to Hansen’s competitors or others in the public works Software field, (3) that this Agreement to maintain Hansen information secrecy is reasonable, and (4) that they owe a duty to Hansen to take reasonable steps to maintain and protect secrecy. b) Except when otherwise required by law or with Hansen’s permission, Carlsbad and its employees techniques, processes, ideas and concepts imparted by Hansen regarding the trade secrets of Hansen, expressly agree to retain in confidence all information, formula, compilations, programs, methods, including but not limited to, Hansen’s data element dictionary, data definition language, data model, technical and instructional manuals, documentation, descriptions, computer screens, reports, table codes, forms, schema, flow diagrams, instructions and any other information provided by Hansen to Carlsbad. c) Carlsbad agrees to limit its use of any knowledge obtained from Hansen to those activities covered under the terms of this Agreement. Specifically, Carlsbad and its employees are explicitly prohibited from the design, development, or reverse engineering of any product. Carlsbad also is explicitly prohibited from modifying, changing, customizing, improving, or enhancing Hansen’s products. Furthermore, Carlsbad understands that any individual characteristic or component supplied by Hansen, each of which, by itself, may be in the public domain, but is contained in the unified Hansen process, design and operation of its products, represents a unique combination and affords a competitive advantage and is a protectable secret. d) Hansen’s products are copyrighted by Hansen. Except as provided for herein, Carlsbad agrees not to remove any copyright notices or confidential or proprietary legends from the Software, incorporated products or Software tools without Hansen’s prior written consent. Except as provided for herein, neither Hansen nor Carlsbad shall use the other’s trademarks or trade names on products or other materials without the prior written consent of the other. e) Carlsbad shall require that the Hansen Software and associated materials be maintained in a manner so as to reasonably preclude unauthorized persons from having access thereto. Carlsbad shall use reasonable efforts to assist Hansen in identifying any unauthorized use, copying, or disclosure of any portion of the Hansen Software by any present or former staff member, upon being provided reasonable evidence that such unauthorized disclosure, use, or copying may have occurred. 13. Confidentiality. Hansen and Carlsbad will regard and preserve as confidential all information related to each other’s business and their clients that is obtained from any source as a result of this Agreement. Neither Hansen nor Carlsbad will, without first obtaining the other’s written consent, disclose to any person, firm or enterprise any such information, that is not related to the normal business activities involved herein. 14. Public Records Aet Reauests. In the event Carlsbad receives a request under the California Public Records Act for Hansen’s confidential information, Carlsbad will promptly notify Hansen. Within five (5) days after receiving the notice, Hansen will inform Carlsbad whether Hansen objects to disclosure of the requested information. If Hansen does not object to disclosure or if Hansen fails to respond to Carlsbad within five (5) calendar days Carlsbad will be relieved of its confidentiality obligation with respect to the requested information and may release the requested information. If Hansen does object to disclosure, then Carlsbad will decline to produce the requested information and Hansen will indemnify, defend, and hold Carlsbad harmless from and against all claims, damages, judgments, awards, costs of litigation and attorney fees arising out of the declination. 15. SUDDOI-~ Services. Carlsbad agrees to pay Hansen for annual service and maintenance, if so contracted, in 4 the amount and in the manner stated in the separate Service and Maintenance Agreement. Service and Maintenance is required for the fvst year of licensed use. 16. Other Professional Services and Fees. Hansen maintains a list of standard professional services and fees to facilitate the support and administration of Carlsbad's work. Prices quoted will be subject to change, with no more than one price change per year. Any cancellation of professional services by Carlsbad with two weeks notice or less prior to the date scheduled for the services will be subject to a $250 fee plus any non-refundable travel expense. 17. Indemnification. Hansen agrees to and does hereby indemnify, defend and hold harmless from liability Carlsbad against any and all claims that the Software infringes any rights of third parties in patent, copyright claim or action, Hansen shall have the option to either; 1) modify the Software so as to render it non- or trade secrets in the United States and any and all actions arising out of such claims. In the event of any such Carlsbad the right to continue using the Software. Any such indemnification under this Section shall be infringing so long as it continues to conform to the specifications and warranties herein; or 2) procure for contingent upon Carlsbad's 1) promptly notifying Hansen in writing of any claim or action of which indemnification is sought; 2) immediately ceasing use of the Software upon notice of any such claim or action; and 3) affording to Hansen sole control of the defense or settlement of any such claim or action. 18. Performance Standards. Provided Carlsbad's network and hardware are appropriate and properly functioning for the application, the System shall (i) complete 80% of all on-line single SQL database transactions in an average of three seconds or less. "Completion time" shall be measured from the moment when the user requests an action to the moment when the System's complete response to that action has been displayed; and the System shall (ii) complete 99% of all on-line single SQL database transactions in an average of six seconds or less. "Completion time" shall be measured from the moment when the user requests an action to the moment when the System's complete response to that action has been displayed. Transactions for the purposes of this section shall be measured based on mutually agreed upon scripts. 19. Limited Warrantv - Software. Hansen warrants that if Software fails to substantially conform to the specifications in the Software documentation or to any other Software specifications in the documentation and the nonconformity is reported in writing by Carlsbad to Hansen within one hundred twenty (120) days after the warranty period commences then Hansen shall, at its option, either correct the nonconformity or offer to terminate this Agreement and refund the licensing fees previously paid by Carlsbad upon return of all copies of the Software and documentation to Hansen. In the event of such a refund, the license conveyed by this Agreement shall terminate. This Limited Warranty is solely for the benefit of Carlsbad. The Warranty period shall commence upon satisfactory completion of all acceptance testing. The satisfactory completion of all acceptance testing will be deemed to have occurred thirty (30) days after the software is placed into production. . Hansen warrants that the professional services will be performed using generally accepted industry standards and practices. 20. Disclaimer of Warranties. HANSEN MAKES NO WARRANTY, REPRESENTATION OR PROMISE EXCEPT THOSE EXPRESSLY SET FORTH IN THIS AGREEMENT. HANSEN DISCLAIMS AND EXCLUDES ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABLITY, FITNESS FOR A PARTICULAR PURPOSE. HANSEN DOES NOT WARRANT THAT THE SOFTWARE OR DOCUMENTATION WILL SATISFY CARLSBAD'S REQUIREMENTS OR THAT THE SOFTWARE OR DOCUMENTATION ARE WITHOUT DEFECT OR ERROR OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. 21. Limitation on Liability. TO THE MAXI= EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF HANSEN ARISING FROM OR RELATING TO THIS AGREEMENT, THE FORM OF ACTION OR CLAIM - E.G. CONTRACT, WARRANTY, TORT, MALPRACTICE, AND/OR OTHERWISE) IS LIMITED TO THE TOTAL FEES PAID BY CARLSBAD UNDER THIS AGREEMENT. HANSEN SHALL NOT IN ANY CASE BE LIABLE FOR ANY SPECIAL, THE SOFTWARE, THE DOCUMENTATION, OR PROFESSIONAL SERVICES (REGARDLESS OF 5 INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. HANSEN IS NOT RESPONSIBLE FOR CREATING LOST DATA, OR THE COST OF ANY SUBSTITUTE EQUIPMENT OR PROGRAM. THIS LOST PROFITS OR REVENUE, LOSS OF USE OF THE SOFTWARE, LOSS OF DATA, COSTS OF RE- PROVISION DOES NOT APPLY TO INDEMNIFICATION CLAIMS SUBJECT TO PARAGRAPH 17. THERE IS NO LIMIT ON ACTIONS OR CLAIMS FROM PERSONAL INJURY OR PROPERTY DAMAGE DUE TO HANSEN’S NEGLIGENCE. 22. Sole Remedv and Allocation of Risk. CARLSBAD’S SOLE AND EXCLUSIVE REMEDY AND HANSEN’S SOLE AND EXCLUSIVE LIABILITY IS SET FORTH IN THIS AGREEMENT. THIS AGREEMENT DEFINES A MUTUALLY AGREED-UPON ALLOCATION OF RISKS AND THE AMOUNT PAYABLE TO HANSEN BY CARLSBAD REFLECTS SUCH ALLOCATION OF RISK. 23. Foree Maieure. a) Neither party shall be liable for any costs or damages due to nonperformance under this Agreement arising out of any cause or event not within the reasonable control of such Party and without its fault or negligence. b) Each of the Parties hereto agrees to give notice forthwith to the other upon becoming aware of an event of Force Majeure such notice to contain details of the circumstances giving rise to the Event of Force Majeure. c) If a default due to an Event of Force Majeure shall continue for more than three (3) months then the party not in default shall be entitled to terminate this Agreement as a result of an Event of Force Majeure. 24. Modification, Amendment, Supplement or Waiver. No modification, amendment, supplement to or waiver of this Agreement or any of its provisions shall be binding upon the parties unless made in writing and duly signed by authorized representatives of both parties. A failure or delay of either party to this Agreement to enforce any of the provisions of this Agreement, or to exercise any option herein provided, or to require performance of any of the provisions hereof, shall not be construed as a waiver of such provision of this Agreement. 25. Severability. In the event any one or more of the provisions of this Agreement is for any reason held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired, and the invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable provision which comes closest to the intention of the parties underlying the illegal, invalid or unenforceable provision. 26. Relationships of the Parties. Hansen and Carlsbad are independent of each other. This Agreement does not and is not intended to create in any way or manner or for any purpose an employee-employer relationship or a principal-agent relationship. Neither party is authorized to enter into Agreements for or on behalf of the other, to create any obligation or responsibility, express or implied, for or on behalf of the other, to accept payment of any obligations due or owed the other, or to accept service of process for the other. Under no circumstance or interpretation will this Agreement be construed as a work for hire. 27. Conflict of Interest. Hansen certifies and warrants that neither Hansen, nor any of its agents, representatives or employees which will participate in any way in the performance of Hansen’s obligations hereunder has or will have any conflict of interest, direct or indirect, with Carlsbad. 28. Entirety of Agreement. The terms and conditions of any and all appendices, exhibits, schedules, and attachments to this Agreement are incorporated herein by this reference and shall constitute part of this Agreement as if fully set forth herein. Article and paragraph headings used herein are for reference purposes only and shall not be deemed a part of this Agreement. This Agreement, together will all appendices, exhibits, schedules and attachments hereto, the Professional Services Agreement, and the Service and Maintenance Agreement, constitute the entire Agreement between the parties and supersedes all previous 6 Agreements including promises and representations, whether written or oral, between the parties with respect to the subject matter hereof. 29. CounterpartdFacsimiles. This Agreement may be executed in one or more counterparts, each of which when executed and delivered shall be deemed to be an original, and all of which shall together constitute one and the same instrument. The parties agree that transmission to the other party of this Agreement with facsimile signatures shall suffice to bind the party transmitting same in the same manner as if this Agreement with such party’s original signature had been delivered. Without limiting the foregoing, each party who transmits this Agreement with its facsimile signature covenants to deliver the original thereof to the party as soon as possible thereafter. 30. Effect of Conflictine Documents. In the event any conflict between this Agreement and any term or condition found within any other document; including, but not limited to a purchase order, a service and maintenance agreement, or a similar document pursuant to which Carlsbad acquired the license granted by this Agreement, the terms and conditions of this Agreement shall control. (Remainder of Page Intentionally Left Blank) 7 3 1. Jurisdiction and Venue. Any action at law or in equity brought by either of the parties for the purpose of enforcing a right or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the County of San Diego, State of California, and the parties waive all provisions of law providing for a change of venue in these proceedings to any other county. The parties, each acting under due and proper authority, have executed this Agreement as of the day, month and year first above written. HANSEN ~~ (print namekitle) City Clebk If required by City, proper notarial acknowledgment of execution by contractor must be attached. Ib Cornoration, Agreement must be signed by one corporate officer from each of the following two groups. *Group A. Chairman, President, or Vice-president **Group B. Assistant Secretary, Secretary, CFO or Assistant Treasurer Otherwise, the corporation attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the officer(s) signing to bind the corporation. APPROVED AS TO FORM: RONALD R. BALL, City Attorney By: M&%&Vv Deputy City Attorney 8 EXHIBIT "A" SOFTWARE Number of Product # Software Module Description Unit Price Seats cost AE-01 Hansen's Version 7.5 for Street 4,000 4 16,000 AT-01 Hansen's Version 7.5 for Storm 4,000 4 16,000 cs-01 Hansen's Version 7.5 for Customer Service 1,000 4 4,000 NAG Hansen's Nag System 10,000 1 I0,OOO GIS-AV Hansen's Version 7.5 GIS Interface 2,500 1 2,500 TAB Hansen's Custom Tab Editor 10,000 CRY-01 Report Writer (Crystal Reports) per PC 1,500 1 1,500 Software Total $60,000 9 CALIFORNIA ALL-PURPOSE ACKNOWLEDGMENT State of California County of } SS. E-personally known to me 0 proved to me on the basis of satisfactory evidence to be the person@) whose name@) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in hidherltheir authorized capacity(ies), and that by his/her/their the entity upon behalf of which the person(s) signature@) on the instrument the person@), or acted, executed the instrument. @SS my hand and official seal Though the rnlomatlDn below is not required by law, it may prove valuable to perrons relying on the documen1 and could prevent lrauduleni removal and reattachment 01 this form to another document. Description of Attached Document Signer@) Other Than Named Above: Capacity(ies) Claimed by Signer Signer's Name: 0 Individual D Corporate Officer - Title(s): 0 Partner - 0 Limited 0 General 0 Attorney-in-Fact 0 Trustee 0 Guardian or Conselvator 0 Other: Signer Is Representing: u