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HomeMy WebLinkAbout2021-02-24; Library Board of Trustees; ; Library Quarterly Technology ReportITEM #6 Meeting Date: February 24, 2021 To: Library Board of Trustees From: Devin Castel, Senior Business Systems Specialist Staff Contact: Devin Castel, devin.castel@carlsbadca.gov Subject: Library Quarterly Technology Report District: All Recommended Action Receive presentation. No action needed. Executive Summary/Discussion The Library Quarterly Technology Report will review technology efforts related to curbside, computer and virtual library services. The report will also review the number of computer and wireless sessions along with an update on new patron registrations. Next Steps None. Fiscal Analysis None. Public Notification This item was noticed in accordance with the Ralph M. Brown Act (California Government Code Section 54950 et seq.), published and distributed at least 24 hours prior to the special meeting date and time. Exhibits None. LIBRARY BOARD OF TRUSTEES Carlsbad City Library Technology ReportSenior Business Systems Specialist Devin CastelI I Technology Report•New Library Card Registration•Curbside Ecosystem •Public Computer and Wireless Use•Top Library Webpage ViewsI New Library AccountsI I New Library Card Registration = 4,214Apr – Dec 2020I New Library Card Registration Trends30040050060070080090010001100120013001400Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec20202019201820172016--I I New Library Card Registration Trends30040050060070080090010001100120013001400Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec2020201920182017201620202016--I I Curbside EcosystemI I Holds PlacedD 1. ~ 2. ~ ■I 14 Results Found Select an Action Place Hold(s) Add to My Lists Email Print 176 SEI Available: 1 in Carlsbad City Library -Main (Dove) Holds: 0 Copies: 1 Walking magazine's the complete guide to walking for health, weight loss, and fitness Edition 1 st ed. 1 2 f) I Sort By: Place Hold Place Hold Holds Placed = 165,74105,00010,00015,00020,00025,00030,000Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20Holds PlacedJun – Dec 2020/ ~. V I 7 I I I I 7 I I Holds PlacedJun - Dec 2019Jun - Dec202097,084 165,741I I Hold NoticesI I Jun – Dec 2020Available Hold Notices = 70,302I Items Checked OutI I Items Checked Out= 135,61005,00010,00015,00020,00025,000Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20Items Checked OutJun – Dec 2020, .........._,_,_ / ---V 7 7 I I I 7 7 I I Items Checked OutJun - Dec 2019Jun - Dec2020439,257 135,610I I Items Returned Items Returned = 155,105Jun – Dec 2020I Items Returned050001000015000200002500030000Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20Items ReturnedI I Items ReturnedJun - Dec 2019Jun - Dec2020452,985 155,105I I Wireless1 I 19,999 Wireless Sessions05001,0001,5002,0002,5003,0003,5004,000Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20WirelessI I Wireless ComparisonJun – Dec2019Jun - Dec 202083,524 19,999I I Computer ManagementI I Computer Management•60 Minute Session Duration•Computer Hygiene•Social Distancing•Occupancy RequirementsI Computer Sessions = 935Sep – Dec 2020*Service restored on Sep 29, 2020I Computer Sessions = 935050100150200250300350400Sep 20 Oct 20 Nov 20 Dec 20Patron ComputerI I Computer SessionsSep - Dec 2019*Sep – Dec202027,010 935*Service restored on Sep 29, 2020I I Top 10 Library Webpage ViewsRank Location1 Library Homepage 2Library Catalog 3My Account 4eResources5Library Locations 6 Genealogy7Curbside8 Library @ Home 9Services10 Online Registration Apr – Dec 2020I I Top 10 Library Webpage ViewsRank LocationPageviews1 Library Homepage 265,2702 Library Catalog 164,4943 My Account 107,0684 eResources42,9255 Library Locations 13,9416 Genealogy11,1077 Curbside9,1998 Library @ Home 7,6549 Services7,10910 Online Registration 6,667Apr – Dec 2020I I Top 10 Library Webpage ViewsRank Location 2019 20201 Library Homepage 234,279 265,2702 Library Catalog 231,848 164,4943 My Account 175,777 107,0684 eResources 22,824 42,9255 Library Locations 19,321 13,9416 Genealogy 8,290 11,1077 Curbside N/A 9,1998 Library @ Home N/A 7,6549 Services 8,636 7,10910 Online Registration 14,292 6,667Apr – Dec 2020I I Top 10 Library Webpage ViewsRank Location 2019 20201 Library Homepage 234,279265,2702 Library Catalog 231,848 164,4943 My Account 175,777 107,0684 eResources 22,82442,9255 Library Locations 19,321 13,9416 Genealogy 8,29011,1077 Curbside N/A 9,1998 Library @ Home N/A 7,6549 Services 8,636 7,10910 Online Registration 14,292 6,667Apr – Dec 2020I I