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Home My WebLink About2021-03-24; Library Board of Trustees; ; Reference Services Division Overview and UpdateITEM #6 Meeting Date: March 24, 2021 To: Library Board of Trustees From: Erin Peak, Senior Librarian Staff Contact: Erin Peak, erin.peak@carlsbadca.gov Sheila Crosby, sheila.crosby@carlsbadca.gov Subject: Reference Services Division Overview and Update District: All Recommended Action Receive presentation. No action needed. Executive Summary/Discussion Senior Librarian Erin Peak will present an overview and update on the Reference Services Division. Highlights will include services and programs both before and during COVID, community connections, opportunities for internal growth and projects during the pandemic. Next Steps None. Fiscal Analysis None. Public Notification Public notice of this item was posted in keeping with the Ralph M. Brown Act and was available for public viewing and review at least 72 hours before the scheduled meeting date. Exhibits None. 9 of 12Page 9 of 12 LIBRARY BOARD OF TRUSTEES Presented by Erin Peak Senior Librarian Reference Services Division Adult & Teens I I Presented by Erin Peak Reference Division Adult & Teens I I Presented by Erin Peak Reference Division Adult & Teens Presented by Erin Peak Reference Division Adult & Teens I I Information Services Librarians Computer labs Exploration HUB Tutoring Homebound services Collection Development Read & Return collection INFORMATION Expanding our reach Virtual Reference Lib Chat 14 Databases SORA Reading recommendations Research requests from the city Carlsbad City Library - Live Chat Name (optional) Emall (optional) Your Question Start Chat INFORMATION Expanding our reach Virtual Reference Lib Chat 14 Databases SORA Reading recommendations Research requests from the city INFORMATION Expanding our reach Virtual Reference Lib Chat 14 Databases SORA Reading recommendations Research requests from the city INFORMATION Expanding our reach Virtual Reference Lib Chat 14 Databases SORA Reading recommendations Research requests from the city Linking Patrons to Community I I -== Linking Patrons to Community I I -== Linking Patrons to Community Linking Patrons to Community Linking Patrons to Community Linking Patrons to the community in new ways… Mail ballot drop off -~-.I -== seeds Reading re cornrnendat· ions Connections Creating Inclusion Connection-Creating Inclusion Book Clubs Library Got Game Ukulele classes Teen Talent Show Escape Rooms Game On Teens! Connections Creating Inclusion Virtually •Imagine ·Sto:r'IJ I I March 16: !.Qhby Mackenzi Lee April 20: The Reader by Traci Chee May 18:h.b.!,e by Adrienne Young June 15: Inheritances Games by Jenr Internal Growth Onboarding videos Onboarding –training documentation for the trainers Exploration HUB lesson plans Professional Growth Supervisor’s Academy LEAD Advance Professional Coaching Embedded Evaluation I I Internal Growth Onboarding videos Onboarding –training documentation for the trainers Exploration HUB lesson plans Professional Growth Supervisor’s Academy LEAD Advance Professional Coaching Embedded Evaluation ('Carlsbad CityUbAry I I m ... 111&1• II ■1111111111 ReadingRecommendat1ons -· --·----C-•t<-/f>od><.-....-..... ,~ ;;....tt, \ ' .. Ii .-~i" , II, ... Tips & Tricks •NC-~wh<llltll!epalmn l:now!,o,whot-lheyhove (tecl'nologv,longvoget •f'rocllceondsel-evot,c,Jionmol:;eJ pe,fecrl •Dor.-tfor9<,11t><J!lhe«faeno,!upod -- ~ ~ SPRING into -•ti· READI G Spring into Reading P>«-~1n,wuep.,.;gt1/ffdhg!LOQ,o..--..10,rioel~~ -!«llbcllO<n!O-•ll)tdll~-,_,, .... t>looml --Cl House Projects Cole Service desk Exploration HUB Dove Help Desk Young Adult –Genres added VIOORIA AVEYARO • .,.,,.,., .... ~.,..........· ,_OW A M.UOII MOTION PICTURE THE SUN IS -, , ALSO ~,j\ A STAR .. ;;t~·t ~jf ·~ 1, ? I, ' , ,. " If!!' NICOLA YO N Continuing to Serve •We provide access to information to help our patrons find credible answers to their questions. •We link our community members to local businesses and non-profits as resources for all. •We build connections to invite social engagement and foster healthy lifestyles. I I -==