HomeMy WebLinkAbout2021-06-07; Traffic and Mobility Commission; ; Age-Friendly Carlsbad Initiative OverviewItem 3
Meeting Date: June 7, 2021
To: Traffic and Mobility Commission
Staff Contact: David Graham, Chief Innovation Officer
David.Graham@carlsbadca.gov, 760-434-5992
Subject: Age-Friendly Carlsbad Initiative Overview
Recommended Action
Receive a presentation and provide input to city staff on the recommendations listed in the
Draft Action Plan.
Background
On Sept. 10, 2019, Carlsbad City Council approved the submission of a Letter of Commitment to
the American Association of Retired Persons’ (AARP) to join the AARP Network of Age-Friendly
States and Communities. Age-Friendly Carlsbad is an initiative undertaken by the City of
Carlsbad with support from the San Diego Foundation Age-Friendly Communities Program and
Circulate San Diego to develop the city’s first Age-Friendly Action Plan, which if approved would
allow the city to join this exclusive network. On March 5, 2020, the Carlsbad Senior
Commission approved support of the Age-Friendly Initiative as part of its ongoing workplan.
Shortly after approval of the Letter of Commitment, city staff in coordination with Circulate San
Diego conducted a policy scan to identify existing programs and documents to inform project
staff of any gaps or opportunities to consider in the development of the action plan. Prior to
conducting “Phase 1” community outreach, city staff coordinated with AARP to build a survey,
create promotional materials, and set up an Age-Friendly Carlsbad webpage. City staff also
reached out to regional stakeholders, including Senior Commission members, to encourage
participation in the survey. The survey was open from Aug. 10, 2020 to Sept. 13, 2020.
Respondents were asked to answer questions about AARP’s eight domains of livability, as well
as perception of Carlsbad’s success in providing Age-Friendly services and programs for
community members. Exhibit 1 provides a comprehensive overview of the 635 responses
received. Some of the key findings include:
• 98% of the respondents get around Carlsbad by driving themselves (versus taking public
transit, biking, walking, or using rideshare)
• 90% of the respondents said that parks and streets are well-maintained and feel safe
• Over 1/3 of the respondents feel they lack companionship, which is related to social
isolation
•65% of respondents rely on the internet for information, which is higher than other
communities
•Over 60% of respondents said housing affordability in Carlsbad is poor or fair
•95% of women and 92% of men said it's very important or extremely important to be
able to live independently in their own home as they age
City staff and Circulate San Diego initiated Phase 2 of community outreach on Oct. 27, 2021
after the completion of the Phase 1. Phase 2 of outreach was meant to build upon results of the
survey data collected in Phase 1, in order to provide qualitative data to help gain more
meaningful insight about the needs and opportunities of Carlsbad’s older adult population.
Under normal circumstances, Phase 2 outreach would be held in the form of “Community
Conversations” which are in-person events such as Town Halls and other public forums.
However, the COVID-19 public health orders prohibited gatherings, and staff pivoted to new
approaches that allowed community conversations to occur in the online space. To increase
participation, Phase 2 outreach was conducted through “Social Pinpoint” digital tools: an Ideas
Wall and a Mapping Tool hosted on the city’s Age-Friendly Carlsbad webpage. City staff and
Circulate San Diego also held three Age-Friendly Zoom Workshops so the community could
provide input about what they would like to see in the Age-Friendly Action Plan directly to the
city project team.
Input received via Phase 1 and Phase 2 community outreach and input is summarized in Exhibit
2, the Mid-Project Report. Comments centered in the following areas:
•Civic participation and employment
•Communication and information
•Housing
•Outdoor spaces and buildings
•Respect and social inclusion
•Transportation
At the completion of Phase 2, staff and Circulate San Diego assessed the feedback from the
survey, Community Conversations and insights gleaned from the Age-Friendly Workshops to
prepare a Draft Age-Friendly Action Plan. The Draft Age-Friendly Action Plan is available for
review on the city website for public comment and is provided in Exhibit 3. A Zoom workshop
to discuss the Draft Age-Friendly Action Plan will be held on June 3, 2021 to discuss the
recommendations listed in the Draft Age-Friendly Action Plan. Public comment is open until
June 11, 2021.
The Draft Age-Friendly Action Plan creates a roadmap for potential additions to infrastructure
and programs to meet current and future community needs for all ages and includes
recommendations which supports Carlsbad’s effort to improve the build environment and
quality of life for residents. The Draft Age-Friendly Action Plan’s recommendations are broken
down into six domains of focus:
•Outdoor Space & Buildings
• Social & Civic Participation
• Housing
• Health & Wellness
• Mobility
• Community Connections
The Draft Age-Friendly Action Plan sets high-level goals for each of these domains and identifies
specific steps to be undertaken over the next three to five years. The specific goals, objectives
and actions related to transportation can be found throughout the recommendations in the six
domains and were developed to be consistent with the city’s Sustainable Mobility Plan. For the
purposes of the interest of the Traffic and Mobility Commission, the goals and objectives within
the Mobility domain are as follows:
Goal 5.1 – Provide greater opportunity for the community to become involved in active
transportation planning and the development of improvements
• Objective 5.1.1 – Increase education and opportunities for public participation in
transportation planning
• Objective 5.1.2 – Inform the public on the progress of the Mobility Element that relate
directly to the concerns of older adults
Goal 5.2 – Provide safe mobility options within and around the City of Carlsbad for all ages and
abilities
• Objective 5.2.1 – Increase citywide bicycle ridership by providing safe, maintained, and
well-connected bicycle facilities throughout the city
• Objective 5.2.2 – Create a more accessible public transportation experience for all
residents
• Objective 5.2.3 – Engineer and design city streets to self-enforce target speeds and
support mobility for all roadway users
• Objective 5.2.4 – Apply traffic calming measures and infrastructure improvements to
enhance the pedestrian experience
Goal 5.3 – Increase information and education about transportation options
• Objective 5.4.1 – Provide more transportation-specific education through workshops
and information
Necessary Council Action
The Final Age-Friendly Carlsbad Action Plan will be submitted to City Council for approval at the
July 27, 2021 meeting
Next Steps
Public comment will be open until June 11, 2021 and community members are encouraged to
provide their comment directly to the city project team. After the end of the public comment
period, staff will work to incorporate input into a Final Age-Friendly Action Plan. As stated
above, the Final Age-Friendly Carlsbad Action Plan will be submitted to City Council for approval
at the July 27, 2021 meeting.
Exhibits
1. Age-Friendly Carlsbad Mid-Project Report
2. Carlsbad Age-Friendly Community Survey
3. Draft Age-Friendly Action Plan
Age-Friendly Community Survey of Carlsbad CA
93.66%
0.63% 5.71%
Do you reside within the city limits of Carlsbad, California?No
Yes
Not sure 3.96%14.58%
27.73%
26.31%
16.32%
11.09%
How long have you lived in your community?Less than 5 years
5 years but less than 15 years
15 years but less than 25 years
25 years but less than 35 years
35 years but less than 45 years
45 years or more
1.27%
18.67%
30.54%26.74%
13.77%
9.02%
How long have you lived in your current residence?Less than 5 years
5 years but less than 15 years
15 years but less than 25 years
25 years but less than 35 years
35 years but less than 45 years
45 years or more
2.22%9.67%
25.20%
26.78%
36.13%
How would you rate your current community as a place for
people to live as they age?
Poor
Fair
Good
Excellent
Very good
29.19%
13.24%
57.58%
Thinking about your future years, are you more likely to move to a different community, move to a different
residence within your current community or stay in your current residence and never move?
Move to a different community
Move into a different residence within your current community
Stay in your current residence and never move
23.26%
27.30%
45.72%
3.72%
Wanting a smaller size home
2.34%
89.97%
2.51%
Wanting a larger size home
33.17%
32.03%
33.01%
1.79%
The cost of maintaining your current residence
60.45%17.20%
20.26%2.09%
Wanting a home that will help you live independently
as you age, for example a home without stairs
Major factor
Minor factor
Not a factor
Not sure
Some people find that they need or want to move out of their home as they get older. If you were to consider moving out of your current residence, would the following
be a major factor, a minor factor, or not a factor at all in your decision to move?
50.64%
20.58%
28.46%
0.32%
Your personal safety or
security concerns
25.40%
28.48%
45.15%
0.97%
Wanting to move to an
area that has better
health care facilities
31.12%
23.99%
43.27%
1.62%
Wanting to be closer to
family
23.14%
31.72%
42.56%
2.59%
Needing more access to
public transportation
10.71%
3.90%
83.77%
1.62%
Wanting to live in a
different climate
30.47%
33.39%
34.20%
1.94%
Wanting to live in an area
that has a lower cost of
living
26.94%
36.77%
34.19%
2.10%
Wanting to live in an area
with better opportunities
for social interaction
Major factor
Minor factor
Not a factor
Not sure
Some people find that they need or want to move out of their community as they get older. If you were to consider moving out of your current community, would the
following be a major factor, a minor factor, or not a factor at all in your decision to move?
2.84%7.27%
14.69%
33.65%
41.55%
How important is it for you to remain in your
current community for as long as possible?
Not at all important
Not very important
Somewhat important
Very important
Extremely important
9.95%
65.09%
8.06%
2.21%
6.64%
Which of the following types of homes best
describes where you currently live?
Apartment
Condominium or co-op
Mobile home
Senior housing or assisted living facility
Single family house
Some other type of living arrangement
Townhouse or row house
Two family house that has two separate living ..
13.00%
86.53%
0.48%
Do you own or rent your primary home or do you
have some other type of living arrangement like
living with a family member or friend?
3.83%
25.84%
68.74%
How important is it for you to be able to live independently in your
own home as you age?
Not at all important
Not very important
Somewhat important
Very important
Extremely important
57.53%
25.20%
17.27%
Some people find that they need to make modifications to their residence to enable them to stay there for as long as possible. Does your current
residence need any major repairs, modifications, or changes to enable you to stay there for as long as possible?
No
Yes
Not sure
5.92%
14.97%
35.36%
30.43%
13.32%
Home modification and repair contractors who are
trustworthy, do quality work, and are affordable
6.51%
21.65%
29.58%31.69%
A home repair service for low-income and older adults that
helps with things like roof or window repairs
19.12%
22.11%
31.23%
18.60%
8.95%
Seasonal services such as lawn work for low-income and older
adults
Poor
Fair
Good
Very good
Excellent
Would you rate your community as excellent, very good, good, fair, or poor on having the following?
9.89%
14.19%
22.17%31.74%
22.01%
Sidewalks that are in good
condition, safe for
pedestrians, and accessible
for wheelchairs or other
assisitive mobility devices
8.60%
15.29%
26.11%30.89%
19.11%
Well-lit, accessible, safe
streets and intersections
for all users
13.93%
20.16%
24.75%
26.39%
14.75%
Audio and visual
pedestrian crossings
18.05%
21.63%
25.04%
22.60%
12.68%
Separate pathways for
bicyclists and pedestrians
4.16%
28.80%
34.88%
20.48%
Well-maintained streets
1.44%
30.18%
36.12%
24.88%
Easy to read traffic signs
14.93%
21.19%
28.09%
24.56%
11.24%
Enforced speed limits Poor
Fair
Good
Very good
Excellent
Would you rate your community as excellent, very good, good, fair, or poor on having the following?
0.97%
21.52%
45.15%
28.32%
Well-maintained homes and
properties
4.35%28.43%
34.11%
23.75%
9.36%
Affordable housing options for
adults of varying income levels
such as older active adult
communities, assisted living
and comm
4.88%23.74%
34.68%
26.26%
10.44%
Homes that are built with
things like a no step entrance,
wider doorways, and first floor
bedrooms and bathrooms 3.80%
36.44%
30.92%
21.07%
7.77%
Well-maintained, safe
low-income housing
2.30%8.36%
22.13%
30.66%
36.56%
Well-maintained parks
4.20%9.58%
26.72%
31.26%
28.24%
Safe parks Poor
Fair
Good
Very good
Excellent
Would you rate your community as excellent, very good, good, fair, or poor on having the following?
5.29%14.05%
28.76%33.88%
18.02%
Public buildings and spaces
including restrooms that are
accessible to people of
different physical abilities
7.84%
21.41%
32.19%
26.47%
12.09%
Enough benches for resting in
public areas like parks, along
sidewalks, and around public
buildings 7.57%
20.07%
30.59%
27.30%
14.47%
Conveniently located
emergency care centers
4.10%12.46%
25.74%
34.43%
23.28%
Well-maintained hospitals
and health care facilities
15.87%
27.82%
32.59%
16.72%
7.00%
Neighborhood watch
programs
8.10%
20.17%
31.90%
26.12%
13.72%
Conveniently located public
parking lots and areas to park
including handicapped
parking 6.44%
20.30%
29.21%
24.92%
19.14%
Affordable public parkings
61.81%
38.19%
Walk
2.26%
97.74%
Drive yourself
78.44%
21.56%
Ride a Bike
84.57%
15.43%
Have others drive you
98.87%
1.13%
Take a taxi No
Yes
How do you usually get around your community for things like shopping, visiting the doctor, running errands, or other things?
80.26%
19.74%
Use a ride source company such as Uber or
Lyft
97.39%
2.61%
Use a special transportation service, such
as one for seniors or persons with
disabilities
91.39%
8.61%
Use public transportation
95.04%
4.96%
Some other way
97.56%
2.44%
I do not get out of the house
25.21%
29.24%
26.39%
12.27%6.89%
Accessible and convenient
public transportation
13.20%
26.41%
37.68%
16.55%6.16%
Affordable public
transportation
10.51%
20.11%
40.94%
21.01%
7.43%
Well-maintained public
transportation vehicles
5.76%22.12%
25.18%35.61%
11.33%
Timely public transportation
19.32%
25.04%33.09%
15.38%7.16%
Safe public transportation
stops or areas that are
accessible to people of varying
physical abilities
15.73%
21.91%
38.01%
16.10%
8.24%
Special transportation services
for people with disabilities and
older adults
Poor
Fair
Good
Very good
Excellent
6.78%
21.32%
35.85%
22.48%
13.57%
Well-trained certified home health
care providers
15.29%
33.92%32.16%
12.16%6.47%
Affordable home health care
providers
5.01%14.67%
27.73%27.91%
24.69%
A variety of health care
professionals including specialists
4.67%18.26%
41.38%
23.12%
12.58%
Health care professionals who speak
different languages
3.19%7.79%
28.67%
31.86%
28.50%
Respectful and helpful hospital and
clinic staff
Poor
Fair
Good
Very good
Excellent
Would you rate your community as excellent, very good, good, fair, or poor on having the following?
Thinking now about health care professionals in your community, would you rate your community as excellent, very good, good, fair, or poor on having the following?
7.31%16.58%
32.98%26.20%
16.93%
Affordable health and wellness
programs and classes in areas
such as nutrition, smoking
cessation, and weight control
8.87%
18.09%
28.00%
29.04%
16.00%
Affordable fitness activities
specifically geared towards
older adults
8.87%
18.62%
34.22%
23.94%
14.36%
Conveniently located health
and social services
12.57%
26.64%
28.52%
20.08%
12.20%
A service that provides people
to help seniors easily find and
access health and supportive
services
6.37%17.76%
31.47%33.40%
11.00%
Affordable home care services
including personal care and
housekeeping
7.24%
21.90%
33.71%
22.29%
14.86%
Easily understandable and
helpful local hospital or clinic
answering services
Poor
Fair
Good
Very good
Excellent
Thinking about health and wellness services in your community, would you rate your community as excellent, very good, good, fair, or poor on having the following?
2.08%0.80%10.24%
44.96%
37.44%
How often do you have contact with family, friends, or neighbors who do not live with you?Less than monthly
Once a month
Once every 2 or 3 weeks
Once a week
Several times a week, but not everyday
Everyday
6.43%
29.10%
28.46%
36.01%
I lack companionship
4.37%23.30%
34.63%
37.70%
I feel left out
4.71%
23.70%
30.36%
41.23%
I feel isolated from others Often
Sometimes
Rarely
Never
How often do you feel the following?
11.72%
88.28%
No
Yes
If you were in trouble, do you have friends or family who can help you at any time of the day or night?
47.421%
52.579%
Department of Parks
and Recreation
64.86%
35.14%
Faith community
56.37%
43.63%
Local organizations
or businesses
64.52%
35.48%
Community center
59.40%
40.60%
Senior center
84.27%
15.73%
Offerings through
my work
34.73%
65.27%
Online programs
62.50%
37.50%
Some other sources
81.76%
18.24%
I do NOT participate
in any continuing ed-
ucation/self-im-
provement classes
No
Yes
Do you use the following sources for continuing education or self-improvement classes or workshops in your community?
7.40%15.46%
31.74%31.09%
14.31%
Conveniently located entertainment venues
26.43%
11.28%
28.28%
25.59%
8.42%
Activities geared specifically towards older
adults
25.09%
12.97%
29.35%
24.40%
8.19%
Activities that offer senior discounts
30.69%
10.17%
35.52%
16.72%6.90%
Activities that are affordable to all residents Poor
Fair
Good
Very good
Excellent
9.95%
25.21%
35.85%
20.58%
8.40%
Activities that involve both younger and
older people
11.70%
22.16%
37.23%
20.92%
7.98%
A variety of cultural activities for diverse
populations
5.18%21.88%
33.40%27.26%
12.28%
Local schools that involve older adults in
events and activities
7.99%
21.53%
32.47%
24.48%
13.54%
Continuing education classes or social
clubs to pursue new interests, hobbies or
passions
13.42%
26.07%
37.35%
16.15%
7.00%
Driver education or refresher courses
4.73%19.96%
25.22%29.42%
20.67%
A range of volunteer activities to
choose from
8.51%
23.44%
29.49%
25.33%
13.23%
Volunteer training opportunities to
help people perform better in their
volunteer roles
9.57%
21.12%
30.69%
26.17%
12.45%
Opportunities for older adults to
participate in decision making
bodies such as community councils
or committees 11.23%
25.31%
27.45%
22.99%
13.01%
Easy to find information on available
local volunteer opportunities
4.11%22.79%
34.29%
30.18%
8.62%
Transportation to and from
volunteer activities for those who
need it
Poor
Fair
Good
Very good
Excellent
3.43%
14.03%
8.32%
6.53%
57.42%
Which of the following best describes your
current employment status?
Unemployed, but looking for work GO TO Question 28
Not in labor force for other reasons SKIP TO Question 29
Employed, part-time GO TO Question 28
Employed, full-time GO TO Question 28
Self-employed, part-time GO TO Question 28
Self-employed, full-time GO TO Question 28
Retired, not working at all SKIP TO Question 29
11.57%
13.81%
12.69%
24.63%
34.70%
2.61%
How likely is it that you will continue to work
as long as possible, rather than choosing to
retire and no longer work for pay?
Not at all likely
Not very likely
Somewhat likely
Very likely
Extremely likely
Not sure
1.86%25.21%
36.98%
26.65%
9.30%
A range of flexible job opportunities for older
adults
2.10%28.57%
36.55%
26.47%
6.30%
Job training opportunities for older adults
who want to learn new job skills within their
job or get training in a different field of work.
6.67%2.58%24.73%
37.63%
28.39%
Jobs that are adapted to meet the needs of
people with disabilities
2.12%
29.30%
35.03%
25.48%
8.07%
Policies that ensure older adults can continue
to have equal opportunity to work for as long
as they want or need to regardless
Poor
Fair
Good
Very good
Excellent
Would you rate your community as excellent, very good, good, fair, or poor on having the following?
Would you rate your community as excellent, very good, good, fair, or poor on having the following?
Would you rate your community as excellent, very good, good, fair, or poor on having the following?
3.84%
80.13%
16.03%
Local Senior Centers
10.55%
48.10%
41.35%
Office of Healthy Aging
(formerly Dept. of Elderly
Affairs)3.98%
90.22%
5.80%
Family or friends
12.02%
52.09%
35.89%
Local nonprofit organizations
27.67%
47.29%
25.04%
AARP
38.33%
40.03%
21.64%
Faith-based organizations like
churches or synagogues
No
Yes
Not sure
6.11%
88.12%
5.78%
Internet
74.24%
10.38%
15.38%
Phone Book
14.72%
71.07%
14.21%
Your doctor or other health care
professional
26.03%
39.55%
34.42%
Local government offices like the
Health Department
18.15%
62.69%
19.16%
Library
13.16%
29.08%57.76%
Some other source
11.48%
20.17%
28.17%
26.96%
13.22%
Access to community information in
one central source
12.07%
25.95%
29.73%
22.52%
9.73%
Clearly displayed printed community
information with large lettering
11.40%2.94%
24.18%
31.43%
30.05%
Free access to computers and the
Internet in public places such as the
library, senior centers or
government buildings
15.18%
29.31%32.64%
14.35%8.52%
Community information that is
delivered in person to people who
may have difficulty or may not be
able to leave their home
10.11%
24.84%
38.11%
17.89%
9.05%
Community information that is
available in a number of different
languages
Poor
Fair
Good
Very good
Excellent
Would you turn to the following resources if you, a family member or friend needed information about services for older adults such as caregiving services, home deliver..
Would you rate your community as excellent, very good, good, fair, or poor on having the following?
73.30%
26.70%
Are you male or female?Female
Male
25 43 46 48 50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88 90 104
0
20
40
60
133427899111124161619261717242020254726182613111525151115857711955256211What is your age as of your last birthday?
5.84%
11.04%
2.11%
15.75%62.66%
What is your current marital status?Never married
Not married, living with partner
Separated
Widowed
Divorced
Married 51.04%47.35%
1.61%
Are you or your spouse or partner
currently a member of AARP?
No
Yes
Not sure
87.41%
12.59%
Child/children under 18
84.39%
15.61%
Child/children 18 or older
93.74%
6.26%
Child/children away at college
96.01%
3.99%
Parents
84.16%
15.84%
Other adult relatives or friend 18 or
older
No
Yes
Besides you, do you have any of the following people living in your household?
0.64%5.26%
21.69%
43.54%
28.87%
In general how would you rate your health?Poor
Fair
Good
Very good
Excellent
3.22%6.11%
15.76%
74.92%
Does any disability, handicap, or chronic disease keep
you or your spouse or partner from participating fully
in work, school,housework, or other activities?
Yes, both me and my spouse or partner
Yes, my spouse or partner
Yes, myself
No
86.96%
13.04%
A family caregiver is someone who provides care for an adult loved one who is ill,
frail, elderly, or has a physical, mental, or emotional disability. This care may
include helping with personal needs like bathing or dressing, meals, household
chores, shopping, transportation, managing medical care or finances, or even
visiting regularly to see how they are doing. This adult need not live with you. Are
you currently a family caregiver providing unpaid care to an adult loved one to help
them take care of themselves?
No GO TO Question 40
Yes SKIP TO Question 41
17.78%
26.96%
25.62%
17.21%
12.43%
How likely is it that you will provide unpaid care
to an adult loved one in the future?
Not at all likely
Not very likely
Somewhat likely
Very likely
Extremely likely
Rent
Own
Neither own nor rent b..
27.58%40.32%
What is the highest level of education that you completed?High school graduate, GED or equivalent
Post-high school education/training (no degree)
2-year college degree
4-year college degree
Graduate or professional degree(s)
Post-graduate study (no degree)
K-12th grade (no diploma)
88.37%
2.33%
If you are Hispanic or Latino, please indicate which language
best represents the
95.21%
4.79%
Are you of Hispanic, Spanish, or Latino origin or descent?No SKIP TO Question 44
Yes GO TO Question 43
Do not hav..
English
language y..
Spanish
0
100
200
300
400
4 0
200
400
600 563
0
100
200
300
400
19 0
100
200
300
400
6 0
100
200
300
400
26
Black or African American
White or Caucasian
Asian
American Indian or Alaska Native
Other
What is your race?
0.32%
88.73%
Thinking about your state elections for Governor and
Legislators in the last 10 years, how often would you say you
vote?
Never
Seldom
About half of the time
Most of the time
Always
44.04%
24.70%
22.97%
8.29%
Do you consider yourself to be a Democrat, a Republican, an
Independent, or something else?
Democrat
Independent
Republican
Something else
4.51%
15.88%
16.47%18.24%
31.37%
What was your annual household income before taxes
in 2019?
$10,000 to $19,999
$20,000 to $29,999
$30,000 to $49,999
$50,000 to $74,999
$75,000 to $99,999
$100,000 to $149,999
$150,000 or more
Less than $10,000
9209520089021192007920089200992010920119201492018920249202692054920569205792078920819208492110921309262992809930080
100
200
1112137114151
133
90
131
203
1111
What is your 5-digit zip code?
Exhibit 1
Page 1 of 21
AGE-FRIENDLY CARLSBAD
Mid-Project Report
April 5, 2021
Carlsbad, California became part of the American Association of Retired Persons (AARP)’s Livable
Communities Network in 2020. In an effort to engage residents and community leaders in increasing
livability even further, especially for older adults, the city partnered with The San Diego Foundation,
AARP, and Circulate San Diego to better understand residents’ perceptions and needs. The following
Mid-Project Report is intended to provide insights gleaned from conducting a project survey and
collecting additional insights through online input tools, printed questionnaires, and hosting three (3)
interactive public workshops in partnership with the Carlsbad Senior Center. This Mid-Project Report
was finalized after the third Age Friendly Carlsbad Workshop on March 25, 2021 and a presentation to
the Senior Commission on April 1, 2021.
PART A: Summary of Survey Findings
PART B: Summary of Online Input via Social Pinpoint
PART C: Summary of Interactive Community Workshops (on-going)
PART A: Summary of Survey Findings
What we asked: Respondents were asked to indicate their experiences with the Domains of Livability
using AARP’s survey model.
Who took the survey: 635 responses were received between Aug. 10 - Sept. 13, 2020. Seventy-three
percent of the respondents were female with nearly one-third of the total respondents residing in the
92008 Zip Code. Zip Codes 92009 and 92011 each contributed 21% of the respondents. Over 83% of
respondents reported an annual income of greater than $50,000. Fifty-seven percent of the respondents
have lived in Carlsbad for more than 15 years. The largest percentage of residents (28%) have lived in
Carlsbad for 5 to 15 years. The percentage of residents who own the home they live in is 87%.
DATE OF RELEASE: 04/05/2021
73.3%
26.7%
Female Male
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Table 1 below illustrates demographic information about survey participants, as well as an overall
rating of Carlsbad as a place to live as people age:
Female Male
Gender 73.3% 26.7%
92008 92009 92010 92011 Other
Residence Zip Code 33.9% 21.9% 15.1% 22.2% 5.7%
< $30,000 $30-49,999 $50 – 99,999 >$100,000
Socio-Economic Status 7.7% 9.22% 32.4% 49.6%
Excellent Very Good Good Fair Poor
Place to Live 26.8% 36.1% 25.2% 9.7% 2.2%
Table 1 - Survey demographics and insight about aging in Carlsbad
26.8%
36.1%
25.20%
9.70%
2.20%
Excellent Very Good
Good Fair
Poor
Figure 1 - Gender breakdown of survey participants
Figure 2 – Carlsbad rated as a place to age
Exhibit 2
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Summary responses from the survey are as follows:
The survey questions were developed by AARP and are based on the Domains of Livability. Typically,
there are Eight Domains of Livability, which include Housing, Outdoor Paces & Buildings,
Transportation, Social Participation, Respect & Social Inclusion, Work & Civic Engagement,
Communication & Information, and Community and Health Services. Those topics have been included
and consolidated into the six topic areas shown below. Key themes from each topic area and a detailed
summary from each topic area are listed below. A link to the full survey results can be accessed
through the project webpage: Carlsbadca.gov/AgeFriendlyCarlsbad
Detail for each livability domain topic and respondents’ perception of their functional ability follows:
Housing Of those surveyed, 65.1% of the respondents live in a single-family house and 86.6% own
their home. Most respondents agreed that Carlsbad homes and properties are maintained very good or
excellent (73.5%) and 95.5% said that it is very important or extremely important to be able to live
independently in their own home as they age. Respondents considered Carlsbad fair or good for
housing attributes that include the trustworthiness of modification and repair options (50.4%) and
modification affordability (61.3%). However, several housing attributes were noted for receiving many
poor ratings, including well-maintained, safe low-income housing (36.4%), affordable housing options
for adults of varying income levels (28.3%), and having housing options that are built with things like a
no-step entrance, wider doorways, and first floor bedrooms and bathrooms (23.7%). In evaluating a
respondent’s desire to stay in Carlsbad as they age or to move, only 2.3% said that having a larger
home is a major factor to stay in Carlsbad and 60.5% said it is a major factor to have a home that helps
them live independently, for example, one without stairs.
Key Take-Aways
It is important to residents to have a variety of housing options and feel safe living in their home and
community. Additionally, as residents age, there is a high desire to live independently and to have
access to affordable and accessible housing in Carlsbad.
Outdoor Spaces and Buildings Respondents rated most aspects of this domain very good or excellent,
including well-maintained parks (67.3%), safe parks (59.5%), and sidewalks that are in good condition,
safe for pedestrians, and accessible for wheelchairs or other assistive mobility devices (53.8%). Of the
respondents, 53.6% said the quantity of benches for resting in public spaces is good or fair.
Neighborhood watch programs were rated as poor or fair by 43.7% of the respondents.
Key Take-Aways
The current status of public spaces and facilities in Carlsbad is good, as stated by residents, and it is
important to keep these public amenities accessible and safe for all. Suggestions for programming
were made, especially focused around intergenerational opportunities.
Exhibit 2
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Transportation Most respondents get around Carlsbad by driving themselves (97.7%), followed by
walking (38.1%), riding a bike (21.6%), using a ride share company (i.e., Lyft) (19.8%), being driven by
others (15.4%), and using public transportation (8.6%). Public transportation received poor or fair
ratings for accessibility and convenience (54.4%), timeliness (47.3%), safety of use for all abilities
(44.3%), and affordability (39.6%). Respondents rated aspects of this domain very good or excellent for
easy-to-read traffic signs (61%), well-maintained streets (55.4%), and well-let, accessible, safe streets
and intersections for all users (50%). Aspects rated poor or fair by respondents included having
separate pathways for bicyclists and pedestrians (39.6%), offering driver education or refresher
courses (39.5%), and offering audio and visual pedestrian crossings (34.1%).
Key Take-Aways
While most residents sated that they rely on driving to get around, areas of improvement include
intersections with safe crossings and access to transit. There is also a desire to improve and expand the
city’s transportation programs for intra-city travel services and education about alternative mode
options.
Health and Wellness Many respondents rated the quality of healthcare services as good, including
having access to healthcare professionals who speak different languages (41.4%), having well-trained
certified home health care providers (35.9%), and conveniently located health and social services
(34.2%). Carlsbad excelled in this domain with very good and excellent ratings for having respectful and
helpful hospital and clinic staff (60.4%), well-maintained hospitals and health care facilities (57.7%),
having a variety of healthcare professionals and specialties (52.6%), and affordable fitness activities
geared towards older adults (45%). Respondents provided poor or fair ratings to affordable home care
services for personal care and housekeeping (49.3%) and affordable home health care providers
(49.2%).
Key Take-Aways
For Carlsbad residents, of all ages, maintaining or bettering personal health is important.
Improvements that residents prioritize include offering affordable healthcare options and having
conveniently located health services and resources.
Social and Civic Participation Seventy-one percent of respondents said that the availability of
continuing education classes or social clubs to pursue new interests, hobbies, or passions is good, very
good, or excellent in Carlsbad. When it comes to diversity of activities, respondents said that Carlsbad
is good or fair at offering activities that involve both younger and older people (61.1%) and a variety of
cultural activities for diverse populations (59.4%). Local schools involving older adults in events and
activities was rated as poor or fair by 55.3% of the respondents. When it comes to companionship,
respondents sometimes or often feel a lack of companionship (35.6%), feel isolated from others
(28.4%), and feel left out (37.7%). Additionally, 11.7% of residents do not have friends or family that
they can call at any time of day or night if they are in trouble. When it comes to employment and
training, respondents feel services are mostly poor or fair. This includes job training opportunities for
older adults who want to learn new skills (65.2%), policies that ensure older adults can continue to
Exhibit 2
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have equal opportunities to work (64.3%), jobs that adapt to meet the needs of people with disabilities
(62.3%), and having a range of flexible job opportunities for older adults (62.2%). Most respondents
said access to volunteering opportunities and participating in decision making bodies is good, very
good, or excellent. However, 57.1% said that transportation to and from volunteer activities is poor or
fair.
Key Take-Aways
There is a strong desire for socialization and programming to combat isolation, which has been
heightened because for COVID-19. Residents are interested in employment and volunteering
opportunities to stay active and involved.
Community Information Respondents in Carlsbad rely heavily on the internet for information and
communication at 88.1%. Other primary means of retrieving information include family or friends
(90.2%), local senior centers (80.1%), doctor or other health professionals (71.1%), and the library
(62.7%). Respondents rated the free access to computers and the internet in public spaces as very
good or excellent (61.5%). Overall, access to information is well rated but respondents rated
community information that is delivered in-person to people who may have difficulty or may not be
able to leave their home as poor or fair (44.8%).
Key Take-Aways
Carlsbad residents have a high competency with digital information and are able to access community
and civic information via the internet and social media. It is recommended to continue working on
information accessibility to reach all populations, especially those who are home-bound and non-
English speaking.
Key Take-Aways from all Domains Shown Above
Some of the findings discussed can be categorized into several categories and are not exclusively
reviewed based on the category they are shown a part of above. Demographics indicate that the
people who completed the survey (and attended the community workshops) may have been
disproportionately well off, English-speaking, highly educated, and physically mobile compared to
census data for the general population of those 45 years old and older.
Exhibit 2
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PART B: Summary of Online Input via Social Pinpoint
What we asked: Residents and leaders were encouraged to participate in the online engagement tool,
Social Pinpoint, through e-newsletters, Senior Center outreach and meal programs, information from
the City Manager e-newsletters, social media, by participating in the Community Conversations, and
word of mouth. The Social Pinpoint tool is accessed through the Age-Friendly Carlsbad webpage at
Carlsbadca.gov/AgeFriendlyCarlsbad.
Social Pinpoint is an online engagement and input tool that makes it easy to for community members
and stakeholders to provide comments and feedback in a virtual format. The Social Pinpoint tool was
chosen for this project because of the onset of COVID-19 restrictions that prevented large groups
gatherings. Typically, in-person community workshops would be hosted at locations around the
community to collect input from residents, but this was not an option due to the pandemic. Social
Pinpoint provided the opportunity to engage community members in a safe and thoughtful manner,
while also providing a format that allows residents and stakeholders to participate at any time, at a
convenient pace, and with a preferred language.
Who participated in Social Pinpoint: As of Jan. 14, 2021, 83 comments have been posted to the Ideas
Wall and 24 comments have been posted to the Mapping Tool through the Social Pinpoint online
engagement platform. The online tools launched October 2020 and are currently still available and
receiving comments through the Age-Friendly Carlsbad webpage. Paper versions of the online
engagement questions were delivered to targeted community locations, and completed forms were
collected and inputted into the online platform (these forms have been included in the total counts
shown below).
Ideas Wall participant comments have been summarized by domains of livability and are described
as follows:
Civic Participation
& Employment
Communication
& Information Housing Outdoor Spaces
& Buildings
Respect & Social
Inclusion
Transportation
The summaries below are from comments and suggestions provided by residents. In this platform,
comments could be “up” or “down” voted by others. It is included below if comments received up
and/or down votes by other residents. The average age of the Ideas Wall participants was 59 and a
majority reside in the 92008 Zip Code. A topic that was not included as an option but received input
was Health and Wellness. A category for this topic has been included below in “Other Topics of
Discussion.” Health & Wellness was not included in the Social Pinpoint tool because of the
community’s overall satisfaction with this topic, demonstrated by the survey results.
1. Civic Participation & Employment This domain received one comment on the ideas wall.
However, when assessing input as a whole with the survey, job access and opportunities is of
need/interest. The comment included: Interest in joining the Civic Academy Training, which
stopped when COVID-19 began and is encouraged to restart digitally. (received two up votes)
Exhibit 2
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Key Ideas
This response highlighted the importance of working with community partners to provide hybrid
programs and activities as virtual and in-person events to help sustain the availability of programs.
2. Communication & Information This topic received a variety of input, related mostly to
communication between the city and residents, as well as how programs are performed and
operated.
Comments and suggestions about Communication & Information included:
• Growing the relationship between seniors and Senior Center staff
• Appreciation for Twitter feed information as a useful way to get local information
(City of Carlsbad, Carlsbad Police, NCTD, and others)
• The best source for getting current information and notifications
• Where can resources about aging (transportation, home modifications, assisted
living, nursing homes, etc.) be found (received one up vote)
• The City Manager’s notes are well-written and informative (another participant
agreed that the City Manager’s updates are informative and reliable, but that the
social media presence is sparse) (received four up votes)
• More updates on the main city website and social media would be helpful
• Working with residents to offer programs at the Senior Center
Key Ideas
Respondents stressed the importance of diversifying communication strategies to reach all
residents and evaluating where improvements can be made to strengthen the information
channel between the city and residents.
3. Housing This topic has crossover with other domain topics. Residents highlighted affordability,
building form, availability, access, and safety as top concerns when it comes to housing.
Comments and suggestions about affordability:
• Available housing for seniors on fixed social security and with moderate to low
income that are walkable to stores and amenities
• Housing in Carlsbad is in demand for people priced out of Orange County
• Need low-income housing to live near my daughter because her help is sometimes
needed
• Create a low-income complex with easy access to the supermarket, affordable
retailers, the library, and the post office
• More affordable housing options in the Village and other parts of Carlsbad because
economic diversity is important
• People who work in Carlsbad should have opportunities for housing
• Need for affordable housing options and increased security (received one up vote)
• Bonds and tax increases make it hard to afford Carlsbad (received three up votes)
Exhibit 2
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Comments and suggestions about form and availability:
• More density and taller buildings make Carlsbad less age-friendly and single-family
homes are being pushed out (received one up vote)
• More choices for housing
• Appreciation for the live-work and retail spaces in Carlsbad that increase density,
especially close to the train station, but do not go to extensive lengths to change the
character (received one up vote)
• Ideas for ways to modify a home in case for multi-story homes (received two up
votes)
• Granny flats would be a good option for independent senior living and the city could
help provide more senior housing
• Pre-permitted plans for granny flats help with single-family home access, the desire
to age-in-place, and to promote home ownership for extended family (received five
up votes)
• Scarcity of single-story homes; limited options may drive out residents (received two
up votes)
• More housing developments with one-story or plans with master on first floor
• Incentive for developers to include universal designs that work for people of all ages
and abilities; virtual resource center with links for remodels and upgrades
• People are struggling to find housing as they face age-related limitations; the
housing being built is going in the opposite direction with multiple levels/stairs
(received five up votes)
Comments and suggestions about accessibility and safety:
• More housing developments built with seniors in mind (many developments have
stairs)
• High-density housing is good close to transit (received three up votes)
• Modify city housing plans to require single-story housing and/or multi-story housing
with elevators, grab bars, and wider hallways for those with mobility issues (received
three up votes)
• Housing is not safe because of homelessness and we need a County-wide solution
(received four up votes)
Key Ideas
Respondents stressed the desire for the city to work with community partners to diversify the
housing stock to meet the needs of all income levels and accessibility types. Suggestions were
made for housing decisions to be implemented with an age-friendly lens and to consider
additional programming and education about housing topics.
4. Outdoor Spaces & Buildings Themes that residents shared relate most to improving upon existing
facilities, as well as areas of concern for access when it comes to open space and buildings.
Exhibit 2
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Comments and suggestions about accessibility and safety:
• Live near Poinsettia Park, but it’s not accessible because of a large slope; this
neighborhood has a large population of seniors, but no transportation to get them to
the park (received two up votes)
• Love that there is such accessibility to the beach and the oceanfront, but have
concern for the speed of cars (appreciates the new lighted crosswalks installed)
• Large RV park at the beach (Tamarack) obstructs view and takes up multiple car
spaces; takes away the opportunity for locals and visitors to access the beach
• Eliminate RV parking/camping south of Tamarack; family likes to go but difficult to
find parking as people save spots (received three up votes)
• Like how recent park projects include walking paths, including Alga Norte and the
Veteran’s park; safe and pleasant for people of all ages and without tripping hazards
(requests to maintain this) (received three up votes)
Comments and suggestions about activities and facilities:
• Getting outside and participating in activities keeps you healthy
• There are no multi-purpose fields available to rent
• More, smaller parks for kids, seniors, and everyone; there are several large-acre
parks that you have to drive to (received one up vote)
• Like to vary walks between trails and paths, and hilly and flat; paths and trails need
to be safe, wide, and include amenities like benches and shade; trails are even more
important because of the pandemic (received one up vote)
• Please keep the open spaces and trails, it is a huge benefit to living in Carlsbad;
would like more emphasis on native plants and trees (received one up vote)
• Need a warm water pool, Tri-City Wellness has been closed since March
• Please get an Arthritis Foundation Warm Water Pool, also helps with rehab;
surprised Carlsbad does not have one (received three up votes)
• Pick-up soccer for 50+; it’s hard to find space to play since most fields are taken up by
youth sports (received one up vote)
• More open space to walk and hike; glad we have it already but also want more
• Walking the coast is stressful as there are too many users (walkers, joggers, bikers,
baby strollers) and not enough space; reduce car traffic and give space back to
recreational users (received three up votes)
• Need a dog park in the Village (next to the railroad tracks between Grand Avenue
and Carlsbad Village)
• Outdoor spaces need to be kept clean and sanitary, not just places for homeless
• More public art
• Nineteen-year struggle for a park in the Ponto area; leaders fought against it and
favored a dense development (received one up vote)
• Holiday Park does not have a sidewalk that goes all the way around the park
(received one up vote)
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Key Ideas
Respondents expressed the desire for the city to maintain and improve the quality of public
facilities throughout Carlsbad and evaluate opportunities to increase open space where there are
deficiencies.
5. Respect & Social Inclusion This domain received comments that spoke to physical spaces that
provide social and inclusive opportunities, as well as perspectives on how community members
interact with each other. Several comments related more to a health and wellness category and
those have been included below under “Other Topics of Discussion.”
Comments and suggestions included items specific to the Senior Center:
• Lack of senior meeting locations in south Carlsbad; could use a large rec room at
Stagecoach and there could be meals and a microwave
• No place where seniors can go and hang out, people show up to classes at the Senior
Center and then leave; nice to have a space to read the paper, chat with others, play
cards (received one up vote)
• Senior Center lunchtime drive-through is restricted to residents and not age-friendly
to all residents
• Have space at the Senior Center to sit, enjoy, and socialize
Comments and suggestions related to social programs:
• More socialization opportunities for 60+
• Pre-COVID, there was a 45+ basketball league in UTC with diverse group and having
mature adult sport leagues helps foster community among groups who may
otherwise not interact (received five up votes)
• Expand on events in the park and library to bring people together (received one up
vote)
• Have more green spaces to interact and not have to drive to an open space
Comments and suggestions related to community and interactions:
• Social inclusion holds people together and respect means no discrimination
• Love living in Carlsbad, one of the best places in the country
• Want to engage socially and live civilly
• Seems that newer Councilmembers are not inclusive of all ages, genders, ethnic
groups and this doesn’t help create community
• Homeless people in the street make me feel less safe with age (received one up vote,
one down vote)
• People are friendly and out more because of the pandemic, but NextDoor shows bias
in Carlsbad, including racism, criminalization of homeless, and neighbors
complaining about neighbors; City should encourage diversity and acceptance
through community awareness programs (received six up votes, one down vote)
• More seating in public spaces would encourage socialization between neighbors
• Long way to drive from La Costa to participate in programs; Stagecoach Park could
have classes (received one up vote)
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Key Ideas
Respondents would like the city to provide more intergenerational activities that help combat
isolation and provide socialization opportunities. Activities could be specific to age and interests,
but greater efforts towards increasing community connections between all residents should be a
priority.
6. Transportation The themes for the transportation topic were alternative modes of transportation
and insufficient infrastructure, as well as the need to a local mobility option to assist with essential
trips and parking.
Comments and suggestions that relate to alternate modes of travel (biking, walking, public
transit):
• At 77 years old, rides a bike every day and bike safety improvements are needed
• Desperately need more sidewalks and bike paths (near Agua Hedionda Lagoon); the
pandemic has caused crowded streets and many areas have no sidewalks
• Carlsbad Boulevard (between Tamarack and Pine) is dangerous for pedestrians;
many cars blow through intersections (received one up vote)
• With aging population, improving bike lanes is not a good use of money
• Check the city’s Mobility Plan
• Some signals are censored for bikes, but not all
• Make drivers more aware of bikes through painted bike lanes and physical barriers
• Sold my car and now use an ebike and it would be good to have more safe bike
paths, places to safely lock bikes, and ebike charging stations (received three up
votes)
• Would use buses and trains, but they are not clean
• Need safer bike lanes in Carlsbad with buffer from traffic, especially in south
Carlsbad near Ponto Beach (received four up votes)
• Don’t feel safe in the bike lanes and need a three-foot buffer, bike crossing buttons,
and bike lanes in all areas (received one up vote)
Comments and suggestions that relate to city-run, rideshare, or voucher transportation:
• Cannot get anywhere without a car; if public transportation or the city provided ride
service that was convenient, may consider not using a car
• Love free senior ride service available from the city (received one up vote)
• Seniors should be encouraged to use Uber/Lyft as a low-cost option, it is still not
affordable for seniors; can the city provide a voucher? (received three up votes)
• Consider an intra-Carlsbad shuttle that connects residential areas to shopping,
medical areas, and city services, with a minimal fare (received four up votes)
• Many people rely on County or insurance-based disabled transportation options
• Difficult to get the Kaiser in San Marcos and unsure how to get transportation
information/services other than Uber/Lyft for disabled husband (received three up
votes)
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Comments and suggestions that relate to parking:
• Allow easy parking for seniors, want to pull up to a business and walk in; need more
parking
• Wonderful that Carlsbad has free parking in town and along the beach, but during
the summer, RVs should not be allowed to take up multiple spaces received three up
votes)
Key Ideas
Respondents expressed the need for the city to work with community partners to expand the
mobility network by increasing awareness and safety strategies around alternative transportation
(walking, biking, and public transit). Respondents also want the city to explore opportunities to
provide intra-city transportation services and assist with the improvement of transportation
accessibility.
Other Topics of Discussion Other topics that residents had comments about that fall outside of the
six domain topics included Health & Wellness.
Comments and suggestions about health and wellness included:
• Caregiver communication network for those aging in place (received one up vote)
• Health and wellness should be in every category and is the most important as you
age
• Senior lunches are very helpful and having fitness classes when COVID-19 is over
• Senior lunches have helped me stretch my budget, but I would like to see more
produce
• Paint lines on tennis courts for pickleball because courts are underutilized and people
are trying to live healthier lives; put subsidized golf money into pickleball
Key Ideas
Respondents would like the city to consider the health and wellness of all residents for all projects
and programs. The Senior Center is a valuable community resource, and the services that are
provided through this facility should be maintained and evaluated for improvements to help
benefit older adults from around the city.
Mapping Tool participant comments have been summarized by the comment type and are described
as follows:
Existing Age-Friendly
Examples in Carlsbad Issues & Concerns Opportunity areas
The summaries below are from comments and suggestions left by residents on the Mapping Tool. In
this platform, an interactive map allowed participants to drop a pin at an exact location and leave a
comment about that location. These comments could be up or down voted by others. It is included
below if comments received up and/or down votes by other residents. Additionally, residents could
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comment on others’ responses, and those items have been included as a sub-bullet where appropriate.
The average age of the Mapping Tool participants was 61 and a majority reside in the 92008 Zip Code.
1. Existing Age-Friendly Example in Carlsbad A resident would select this comment type if they
knew of a location/feature in Carlsbad that demonstrates a current example of livability within the
City.
Examples of livability in Carlsbad currently include:
• The Senior Center (received one up vote)
• Georgina Cole Library – The library and community garden (received one up vote)
Key Ideas
Carlsbad hosts current examples of livability, and it is evident that the availability of pubic open
space and facilities contributes greatly to the livability in the community.
2. Issues & Concerns A resident would select this comment type if they wanted to identify a
location/feature in Carlsbad where a livability issue or concern exists.
Issue & Concern locations and comments included:
• Northern Carlsbad Boulevard – Flashing lights are not stopping traffic for walkers
crossing Carlsbad Boulevard (received one up vote)
• Parking south of Tamarack – Limit RV parking south of Tamarack (received three up
votes)
o Yes, RVs take up too much space
• Carlsbad State Beach at Lower Seawall – Control traffic on lower seawall to
pedestrians; bikers, skateboarders, scooters, and dog walkers who do not read
signage (received four up votes)
• Walnut Avenue between Roosevelt Street and Madison Street – Getting around
without a car is difficult due to very little public transportation (received one up vote)
• Walnut Avenue between Roosevelt Street and Madison Street – Village area is
conducive to biking but traffic makes it challenging (received one up vote)
• Madison Street near Oak Avenue – Need a stop sign or crosswalk because cars drive
too fast
• Harding Street near Oak Avenue – Need a stop sign or crosswalk because cars drive
too fast
• Carlsbad Village Drive from the east – Walking to the Village from the east side of
the freeway has limited access points; need pedestrian bridge(s) between
Tamarack/Village Drive and La Flores/Village Drive so more people could leave their
car at home (received three up votes)
o Yes, this area is very dangerous, especially for young children (received one
up vote)
• Carlsbad Village Drive between Pio Pico Drive and I-5 off-ramp – Congested and
dangerous are to walk or bike due to bad design; traffic backs up on Carlsbad Village
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Dr both ways (received one up vote)
• Chestnut Avenue from the high school to the city center – Feel threatened bike riding
under the freeway where there are no bike lanes so rides on the sidewalk
• Poinsettia Lane on east side near Brigantine Dr – Add sidewalk for safety (received
one up vote)
• Alicante Road, south of Alga Road – Cars race on roadway, something needs to
happen since deaths and crashes have already occurred (received one up vote)
Key Ideas
Residents are largely concerned with roadway safety and having safe and accessible access to
community resources, like parks and the shoreline. Safety improvements should be prioritized at
intersections where pedestrians and bicyclists are the most vulnerable.
3. Opportunity Areas A resident would select this comment type if they wanted to identify a
location/feature in Carlsbad where there is an opportunity to improve livability.
Opportunity Area locations and comments included:
• The Village – While there are many senior living facilities close to State St, the
businesses downtown include many restaurants and do not support independent
living for seniors (received three up votes)
o I agree, while the Village is the most livable place in the city it still needs more
resources and an effort not to lose any essential businesses like grocery
• Carlsbad Village Drive at the I-5 – Improve the entrance to the Village and make is
more bike and walk-friendly (received one up vote)
• Georgina Cole Library – More small neighborhood parks for seniors, children, and
everyone in between; land around the library has weeds and it could be a community
space (received one up vote)
• East of I-5 – Build a greenwall to muffle traffic noise and reduce emissions towards
Holiday Park (received three up votes)
• South of Tamarack Avenue, north of Agua Hedionda – No park within a ½ mile
radius; only opportunity to get out is to walk the neighborhood
• Outside of the 92008 quadrant – Satellite senior centers at the other three
quadrants; seldom go to Pine Street because of distance
• La Costa Greens – Residents are unaware of street cleaning schedule; there are
always cars parked on the street and as a result, the streets are not cleaned (received
one up vote)
Key Ideas
Opportunities for increasing livability in Carlsbad is narrowly focused on improving facilities for
pedestrians and bicyclists, which include parks, pathways, and amenities within walking distance
of residences. Improvements are geared for all ages and careful attention is also given to senior
living facilities, where older adults may depend more on walkability for recreation and commuting.
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PART C: Summary of Interactive Community Workshops
What we asked: Residents and leaders who attended the community workshops in person were
provided with background information about the project, a summary of the survey findings, and a brief
tutorial about how to use the online input tools. In addition, participants were asked to provide their
input about certain Domains of Livability through live polling and a moderated Q&A discussion.
Who participated in the Community Workshops: 104 residents and leaders attended one (or more) of
the workshops that were conducted, including commissioners from the Senior Commission. Workshop
#1 was hosted on Nov. 9, 2020 from 9 a.m. to 10 a.m., Workshop #2 was hosted on Dec. 3, 2020 from 2
p.m. to 3 p.m., and Workshop #3 was held on Mar. 25, 2021 from 3 p.m. to 4 p.m. These workshops
were hosted via Zoom webinar and participant’s cameras were turned off. Demographic information
was not asked of participants.
Combined responses across the Community Workshops are summarized as follows:
Rating of Importance The data gathered from the workshop’s live polling and discussion have helped
illuminate the Domains of Livability that are of greatest interest and/or priority to the community.
This data, in addition to that collected from the survey, Social Pinpoint, and the printed questionnaire,
will help structure the domains of livability that will be used for the Carlsbad Age-Friendly Action Plan.
In drawing from the workshop input, five areas of significant community interest have been identified:
Connectivity Mobility Intergenerational
Opportunities
Socialization and
Inclusion Housing
1. Connectivity The interest in increased and/or improved connectivity includes a broad range of
sub-topics, including information (to and from residents) and programs that connect residents to
their community:
Comments and suggestions about information included:
• The Senior Center is not the main way seniors get information
• Need to consider people who do not have internet access
• It is important to consider equity across the board, including offering Spanish at
events and in resources
• Include information in the Patch and leave paper copies of project and community
information at the Library for those without internet
• Prevention program – Matter of Balance developed by MaineHealth
• I live in senior housing and most of my neighbors do not utilize online tools; many do
not have internet access – resources to make it more affordable (ATT offers a reduced
cost internet unlimited for $10/month dependent on income being low; unfortunately,
most companies don’t have time or energy to assist residents)
• I think the communication in Carlsbad is very good
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• Library programs and communications is excellent; blasts, Facebook page, posts, etc.
• Utilize boards and other outlets to elevate conversations about these topics and get
resources to people
• My new charity non-profit Senior Life Source provides education on aging to all ages
through interactive panels with local experts
Program-related discussion items included:
• A volunteer fair would be helpful (several attendees agreed with this comment)
• Workforce participation is important because people want to be relevant and
productive
• The Citizen Academy program is a gem in Carlsbad
• Pickleball is popular with older folks
• Many older folks like to play Pickleball because it’s easier on the body than tennis, but
there are limited permitted spaces to play
• Recruiting older adult volunteers with expertise can help with more programs (other
participants agreed with this comment)
• There used to be yoga at the senior center and the rates for classes went up when
people dropped out. Encinitas was offering classes for only $3; I hope classes can be
offered at lower rates and someone is tracking the ages of people attending
• Community gardens are important, farmers market, connections to local and healthy
food
• The Carlsbad Library has always been the major star to reach out and provide things
for seniors to do, especially during COVID-19
Facility and infrastructure changes to support connectivity and activity included:
• There should be a Senior Center meeting room in South Carlsbad, Stagecoach Park?
South Carlsbad seniors are at a disadvantage for socialization, social
inclusion/isolation; traveling to Senior Center in North Carlsbad is a challenge
• I might go to the Senior Center if there was a facility in South Carlsbad
• There are barriers to entry and access at the Senior Center currently
• Homeless shelter needed or expand at La Posada
• Bocce Ball Lanes in a park; frequented ones in Encinitas
• The closure of the Senior Center during COVID-19 restrictions has been hard on
residents; great services to the elder community
• Is anyone in the city looking at potentially repurposing some of the industrial/office
space that will likely be available even after the Pandemic is over. When I drive
around, I see a lot of empty parking lots.
When participants engaged in the live polling, these results related to connectivity:
• Ninety-five percent agree or strongly agree that they feel confident in using the
internet or other digital tools
• Ninety-four percent agree or strongly agree that they would engage with the city
online of via their mobile devices if there were more opportunities to do so
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• Thirty-two percent agree and 42% are undecided when asked if they plan to remain in
the workforce beyond any opportunity to retire
Key Ideas
Workshop participants stressed the need for the city to continue offering information about
programs, events, and civic updates via the internet, as well as practicing a range of strategies to
reach all of Carlsbad’s residents, regardless of having access to internet. Information should also
include social and civic participation opportunities because residents of all ages are valued and
should have the opportunity to participate in the community.
2. Mobility Themes in this section cover interests in transportation options (walking, biking, public
transit) and concerns for improved infrastructure to better accessibility and safety. Comments
include:
Several comments relate to sidewalks and infrastructure:
• Carlsbad has rustic streets without sidewalks, which pose a risk for older adults
• Add bike and pedestrian infrastructure to encourage more activity (recognizes
progress the city has made)
• The Village is a lovely place to walk
• Sidewalk fixes and new sidewalks where needed (chinquapin, power poles broke the
sidewalk and patched with blacktop; between Jefferson and the end of the tracks)
• We need sidewalks on both sides of the street around Agua Hedionda Lagoon area;
this will benefit people of all ages
• There should be benches on every block in the Village, seniors can’t walk far without
needing to rest and material matters – metal is hot
Several comments relate to safety:
• Street safety is a major barrier to walking and biking; white lines don’t protect bikers
and having a lack of sidewalks endangers pedestrians
• As a pedestrian, crossing the freeway exits/entrances is the scariest task. People do
not use the library because of the having to cross at these places
• Biking would be great for all ages, but it doesn’t feel safe
• More community education on pedestrian safety
• Pedestrians can’t be safe on car-dominated streets
• Kids wiz by on bikes/scooters and it is dangerous
• The recent uptick in electric bikes owned by private citizens has resulted in more
safety concerns and a need to expand bike paths and sidewalks
Participant comments demonstrated a correlation between mobility and housing:
• Mobility and affordability are the barriers to remining in Carlsbad
• Mobility in Carlsbad is inconsistent with affordable housing because a car is needed to
get around most units
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Participants spoke about access to resources, in and around Carlsbad:
• Many people use the Kaiser in San Marcos and it is challenging to get to
• It would be great to have a transportation vehicle that runs all day through the city
for people to jump on and off (other participants agreed with this comment)
• Need more connectivity between village and transit center in mall, bus doesn’t run on
Sundays
• Bikeshare being considered?
• Ebike use and charging (BCycle comes to Encinitas)
• Transportation is extremely important
When participants engaged in the live polling, these results related to mobility:
• Fifty-eight percent of the participants said they would select a network company
(Uber, Lyft) as an alternative to owning an automobile
• Fifty-eight percent said they would select walking as an alternative to owning an
automobile
• Thirty-eight percent said they would select public transit as an alternative to owning
an automobile
• Seventy-two percent said convenience and 41% said lack of access when asked about
the major barriers to using an alternative transportation mode
• Fifty-eight percent are undecided or disagree when asked if current methods of
transportation available to them will meet their needs as they age
Key Ideas
Workshop participants noted the need to expand alternative transportation options and
educational opportunities to increase awareness of these alternative modes. Mobility is important
for recreation and accessing necessary resources, like health facilities. Participants expressed the
desire for concerted efforts to think about how residents of all ability types can access local and
regional resources in a safe and convenient fashion, and without the need or access to a private
vehicle.
3. Intergenerational Opportunities Participants expressed a desire for involvement with youth, as
well as thinking about the age-friendliness of Carlsbad in terms of fulfilling the needs of younger
generations.
• Intergenerational programs were not responsive to the requests or opinions of seniors
• Have more students involved
• Volunteers to spend time talking with seniors at the Senior Center would be nice, as
well as volunteers in the computer room
• Integrate playgrounds for children with some equipment for older adults to improve
strength and mobility (participant agreed)
Key Ideas
Workshop participants expressed the desire for the city to expand the programs and events
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available to residents of all ages, as well as providing opportunities for intergenerational
socialization.
4. Socialization and Inclusion There is a strong desire to stay connected, especially during the
COVID-19 era, and combatting isolation. Participants provided comments that provided
suggestions for socialization:
Several comments relate to inclusion of all residents and ages:
• How will the Senior Center become more welcoming and friendly for seniors to enjoy
themselves and meet people, similar to a social club?
• Our parks are safe places
• We need more social inclusion opportunities, not just classes
• Diminished human connection seems to be a growing threat to our seniors
• The Senior Center has great opportunities, as well as the Carlsbad Newcomers Club
and the Carlsbad Women’s Club
• Not much for men to get involved in
• Connect residents from east/west and white/LatinX/black/other
• Diversity – embrace and connect
• How are you engaging the Barrio residents/LatinX community?
• There is a huge difference between being senior at 65 and 85, have a plan to address
needs and set goals to serve these groups
Several comments relate to civic participation and employment:
• It would be great if there was a part-time employment job bank between the city and
the CoC; it’s hard to find part-time work
• Are rehirement efforts being considered?
• An opportunity for part time employment for residents to assist challenged residents
who need assistance with internet connecting and knowledge on available programs,
such as Great Plates
When participants engaged in the live polling, these results related to socialization:
• Forty-eight percent occasionally or rarely feel like they have adequate availability of
human connection
Key Ideas
Workshop participants expressed the desire to maintain and support Senior Center programming
while seeking opportunities to expand resources across the city. Programs can be targeted to
specific interest and populations to help all residents get involved and socializing with others.
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5. Housing This theme looks mostly at housing in terms of affordability and the type of housing
available to older adults. Comments include:
• Would like to see a map of Carlsbad that shows where the affordable housing can be
found
• Only upscale, large housing units are going in and density increases should require
smaller, less expensive options
• Keep in mind that many seniors are renters
• The strength of congregate living is social connection and the weakness if the loss of
freedom, but we can change that and make it a positive experience (crossover with
Socialization)
• Need washer and dryer in-unit or on the same floor
• Will the city provide avenues for people to access affordable housing in Carlsbad?
• There are two affordable issues: Landlords don’t take Section 8 and the city Section 8
list is closed so no new people can join it
• Seniors are told you need to get into affordable units at a certain time person which
means you pay rent twice; regulation should be addressed
• The team that works at Carlsbad housing is very helpful and kind; they have to stay in
the mandated guidelines
When participants engaged in the live polling, these results* related to housing:
• Ninety-three percent feel it is very important or extremely important to live
independently in their own home as they age
• Eighty-two percent feel it is very important or extremely important to remain in
Carlsbad as they age
• Forty-two percent agree and 32% are undecided when asked if they feel that they
have a path to living in Carlsbad for as long as they would like as they age
Key Ideas
Participants expressed the desire for the city to work with community partners to offer a range of
housing types that are affordable, safe, and accessible. Residents want to age-in-place in Carlsbad,
so finding opportunities to keep residents in Carlsbad should be a priority.
Crossover The categories listed above contain crossover and some of the discussion items relate to
multiple themes described. All themes, individual comments, and polls will be collectively reviewed
when creating the Carlsbad Age-Friendly Action Plan and do not live exclusively within the theme or
event shown above.
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NEXT STEPS
The quantitative and qualitative data gathered as part of Baseline Assessment will be used to
determine which Domains of Livability are the most relevant for the City of Carlsbad. Suggestions and
concerns will be connected to current efforts and resources, as well as efforts that are planned, but
have not yet been initiated.
Engagement opportunities will be organized in the Spring for residents and stakeholders to provide
input. City staff and community partners who are responsible for and/or working on related efforts or
activities will be available at these activities to provide information and opportunities.
A DRAFT Action Plan will be developed following the engagement activities and will be circulated for
review and input, including public comment.
The FINAL Action Plan will be presented to the City Council for approval and adoption in August 2021.
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AGE-FRIENDLY CARLSBAD
ACTION PLAN
Building an Age-Friendly City for All Ages
XXXX 2021
Exhibit 3
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Acknowledgements
City Council
• Matt Hall, Mayor
• Keith Blackburn, Mayor Pro Tem, District 2
• Cori Schumacher, District 1
• Priya Bhat-Patel, District 3
• Teresa Acosta, District 4
Senior Commission
• Kathy Rangus, Chair
• Sheri Sachs. Vice Chair
• Patricia Mehan
• John Rodenhausen
• Karen Wilson
Carlsbad Senior Center and Park & Recreation
• Kyle Lancaster
• Mike Pacheco
• Margaret Hamer
Innovation & Economic Development
• David Graham
• Joe Stewart
• David van Gilluwe
• Bryan Chau
Circulate San Diego
• Jana Schwartz
• Danielle Berger
AARP
• Kim Smith
• Bob Prath
The San Diego Foundation
Thank you to The San Diego Foundation for their support and funding to complete this
Action Plan and become the first Age-Friendly Community in North County.
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On behalf of the City of Carlsbad, I am very proud to support the Age-Friendly Carlsbad
initiative and the Action Plan described here. It is a strong, viable plan that will contribute to
the quality of life for everyone who lives and works in Carlsbad for generations to come.
The Age-Friendly planning team members worked diligently for the past year to create goals
and objectives that will improve the health and well-being for our community’s residents of
all ages. The key to developing this tailored plan was significant resident participation from
the online survey, Social Pinpoint, and Community Workshops; staff participation from all
departments; input from the Senior Commission; and ongoing assistance from our partners at
Circulate San Diego and AARP. The project was supported by a generous grant from The San
Diego Foundation.
Special thanks to the Park & Rec and the Innovation & Economic Development Departments,
who were essential in making sure the project was relevant, achievable, and honored the
history, culture and vibrancy of Carlsbad.
The Carlsbad Age-Friendly Action Plan was available for public review and the project team
reviewed all comments, revised the plan accordingly, and submitted this Action Plan to City
Council for approval. A recommended three-year implementation phase follows, and will
culminate in Carlsbad becoming certified as an Age-Friendly Community by AARP.
We aim to be a city that meets the challenges and opportunities of an aging population, so all
ages can participate in a fulfilling community life and enjoy robust health and well-being.
I truly hope that each and every one of you who live, learn, work, and play in Carlsbad will join
in the process of helping to build an even more Age-Friendly Carlsbad.
Sincerely,
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Matt Hall
Mayor City of Carlsbad
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Contents
ACKNOWLEDGEMENTS 1
CONTENTS 3
EXECUTIVE SUMMARY 4
Age-Friendly Carlsbad Goals, Objectives, and Actions At-A-Glance 5
INTRODUCTION TO THE ACTION PLAN 8
Community Profile 9
What is Age-Friendly Carlsbad? 9
Existing Building Blocks for Livability 10
THE JOURNEY TO AN AGE-FRIENDLY CARLSBAD 10
Impetus for the Action Plan 10
How the Action Plan was Developed 11
Baseline Assessment 11
Community Survey 12
Social Pinpoint Online Engagement 13
Interactive Community Workshops 14
Action Plan 15
Draft Action Plan and Public Review 16
Final Action Plan 17
Implementation and Oversight of the Plan 17
DOMAINS OF LIVABILITY FOR AGE-FRIENDLY CARLSBAD 18
Carlsbad Domains of Livability 18
Domain 1: OUTDOOR SPACES & BUILDINGS 19
Domain 2: SOCIAL & CIVIC PARTICIPATION 23
Domain 3: HOUSING 27
Domain 4: HEALTH & WELLNESS 31
Domain 5: MOBILITY 35
Domain 6: COMMUNITY CONNECTIONS 41
CALL TO ACTION 47
APPENDICES 48
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Executive Summary
The City of Carlsbad launched the Age-Friendly Carlsbad project in 2020 through the American
Association of Retired Persons (AARP) Livable Communities Initiative, with support from The
San Diego Foundation Age-Friendly Communities Program. This initiative is an affiliate of the
World Health Organization’s Global Network of Age-Friendly States and Communities, an
international effort launched in 2006 to help cities prepare for their own and the world’s
growing population of older adults. AARP’s Network of Age-Friendly Communities targets
improvements in Domains of Livability that influence the health and quality of life of older
adults. Over the course of the past 12 months, and with input from Carlsbad residents, the Age-
Friendly Carlsbad team has prepared this Action Plan to make Carlsbad a more livable
community for all ages.
During the baseline assessment phase of the process, residents were asked to complete a
survey of livability perceptions, contribute their input through online and printed engagement
tools, and participate in collaborative workshops. Results from these activities helped inform
the project team about challenges and opportunity areas for livability improvements in
Carlsbad. This data was compiled and prepared as a Mid-Project Report, which was made
publicly available on Mar. 30, 2021.
City staff, with support of the Age-Friendly Carlsbad project team, determined that the
baseline assessment pointed to six key Domains of Livability most relevant to Carlsbad:
§ Outdoor Spaces & Buildings
§ Housing
§ Mobility
§ Social & Civic Engagement
§ Community Connections
§ Health & Wellness
Baseline
Assessment
Period
Action Plan
Creation
Period
Final Action
Plan
June 2021
Community
Conversations
(Social Pinpoint &
Workshops)
Oct. – Dec. 2020
Community
Survey
Aug. – Sep. 2020
Action Plan
Development
Mar. – May. 2021
Mid-Project
Report
Mar. 30, 2021
Policy Scan
May 2020
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The Action Plan was drafted based on input received and shared with the community,
stakeholders, and city staff to ensure that the Action Plan encapsulates the needs and feedback
of the community. The Action Plan is designed to meet the needs of all residents, of all ages
and backgrounds, and create a more livable and connected community. A draft version of the
Action Plan was available for public review and comment from May 21 – Jun. 11, 2021. This has
resulted in an Action Plan that is not merely a “to do list” for city staff, but rather a template for
shared responsibility and implementation. Appendix A lists the Domain-specific
implementation tasks of this Action Plan.
Finally, the project team worked closely with city staff to finalize the Action Plan for City
Council approval and begin steps towards implementing programs and policies within the
Action Plan.
Age-Friendly Carlsbad Goals, Objectives, and Actions At-A-Glance
Domain 1: Outdoor Spaces & Buildings
Goals:
1. Provide well-maintained and safe public spaces to all residents across all city-owned
facilities
Objectives:
§ Inform the public on the progress of policies related to older adults
§ Involve the community in the development of plans and programs that facilitate the
use and progression of public spaces
§ Equally and equitably distribute the availability of open space, public facilities, and
community programs
§ Support programs, activities, and amenities that facilitate the routine use of public
spaces and the maintenance of these facilities
Domain 2: Social & Civic Participation
Goals:
1. Build on and expand opportunities for social participation for all ages
2. Build capacity for civic engagement, volunteerism, and employment
Objectives:
§ Continue to provide high-quality and diverse activities and events
§ Increase visibility of opportunities for social participation
§ Train and develop citizen leaders
§ Empower residents to work or volunteer as they desire
Domain 3: Housing
Goals:
1. Provide safe, affordable housing options for all residents to age in place comfortably
2. Grow and preserve the affordable housing stock in Carlsbad and expand alternative
living options
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Objectives:
§ Inform the public on the progress of the 2021–2029 Housing Element that relate
directly to the concerns of older adults
§ Implement strategies to protect the comfort and safety of all residents in
neighborhoods
§ Promote Carlsbad to be a community where people of all ages and background can
live and thrive
§ Provide more education about affordable housing strategies
§ Increase the availability of transit-oriented development and housing options within
walking distance to community resources
Domain 4: Health & Wellness
Goals:
1. Review current health conditions for Carlsbad populations to identify areas of
concern
2. Provide health-related programs to expand upon the educational health resources
available in Carlsbad
Objectives:
§ Assess health-related data and make health information available to residents
§ Increate awareness around health and wellness across all ages and populations
§ Improve access to reach health facilities and programs
§ Provide workshops and classes on healthy lifestyle living, eating, exercise, and
mental health
§ Raise awareness around mental health and the importance of socialization
Domain 5: Mobility
Goals:
1. Provide greater opportunity for the community to become involved in active
transportation planning and the development of improvements
2. Provide safe mobility options within and around the City of Carlsbad for all ages and
abilities
3. Increase information and education about transportation options
Objectives:
§ Increase education and opportunities for public participation in transportation
planning
§ Create a more accessible public transportation experience for all
§ Engineer and design city streets to self-enforce target speeds and support mobility
for all roadway users.
§ Apply traffic calming measures and infrastructure improvements to enhance the
pedestrian experience
§ Provide more transportation-specific education through workshops and
informational strategies
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Domain 6: Community Connections
Goals:
1. Increase citywide awareness around the impacts of age, disability, and isolation
2. Increase social connections to reduce social isolation
3. Increase public visibility and access of city plans, programs, and resources
4. Maximize the use and impact of technology throughout the city
Objectives:
§ Increase awareness for city staff about respect and inclusion topics
§ Grow public awareness around respect and inclusion topics
§ Build neighborhood interactions and connectivity
§ Combat isolation through citywide programming
§ Broaden the public’s access and visibility by employing a multi-media and multi-
level communications approach
§ Ensure the city’s communications strategy uses updated and existing
communication tools and methods
This Action Plan outlines the goals and tasks, with implementation timeframes to be
accomplished over the next few years by elected officials, municipal staff, city residents, and
community partners working together for a common goal of making Carlsbad a livable
community for all ages. City of Carlsbad staff will create an annual progress report and deliver
updates to the City Council and AARP in August 2022 and 2023, with a final report delivered to
City Council in August 2024.
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Introduction to the Action Plan
The AARP Network of Age-Friendly States and Communities is the United States affiliate of
the World Health Organization’s Age-Friendly Cities and Communities Program that was
launched in 2006 to help localities prepare for rapid growth of an aging population. Currently,
there are 516 AARP Age-Friendly states, territories, counties, and cities/towns. The AARP
Network serves as a catalyst to inform, involve, and recognize the successful efforts that make
communities livable for residents of all ages, especially older adults.1
AARP works directly with stakeholders and local governments to promote programs
and systems level change to create more livable environments for residents of all ages and
abilities. It focuses on actions that foster the full participation of older people in community life
and promotes the health and well-being of all ages.
Carlsbad, California became part of AARP’s Network of Age-Friendly States and Communities
in 2020 and agreed to explore common challenges across the eight Domains of Livability:
San Diego Association of Governments (SANDAG) recognizes that by 2035 the number of
Carlsbad residents over 65 years old will significantly increase. The older adult population in
Carlsbad will increase most significantly over the age of 75, as illustrated below, making
livability improvements in Carlsbad more important than ever.2
Age 2012 Population 2050 Population 2012 to 2050 % Change
65 to 69 2,800 2,532 -9.5%
70 to 74 3,169 2,824 -10.9%
75 to 79 2,501 2,753 10.1%
80 to 84 2,154 2,527 17.3%
85 and over 2,520 5,170 105.2%
1 https://www.aarp.org/livable-communities/network-age-friendly-communities/info-2014/an-introduction.html
2 http://datasurfer.sandag.org/download/sandag_forecast_13_jurisdiction_carlsbad.pdf
The Social Environment:
§ Social Participation
§ Respect and Social Inclusion
§ Civic Participation and Employment
§ Communication and Information
§ Community Support and Health Services
The Built Environment:
§ Transportation
§ Housing
§ Outdoor Spaces and Buildings
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In an effort to engage residents, community leaders, and staff to review policies and successful
programs, the city partnered with The San Diego Foundation, AARP, and Circulate San Diego
to develop this Action Plan to create a more age-friendly community.
Community Profile
The City of Carlsbad occupies approximately 39 square miles of rolling hills, beaches and bluffs
along the northern coast of San Diego County. The City is located about 30 miles north of San
Diego and about 90 miles south of Los Angeles. Incorporated as a general law city in 1912, and
its rich and colorful history has been well documented. From the city’s incorporation in 1952
and for many years thereafter, Carlsbad garnered a
reputation as a “quaint village-by-the-sea.” According to
the 2015 General Plan, a series of annexations gradually
expanded the city’s land area south and east to its
current size of 39 square miles. As of 2018, Carlsbad is
home to an estimated 115,877 residents3.
By 2035, it is estimated that the City of Carlsbad will have 124,351 residents, 48,104 housing
units, and 77,436 jobs based on SANDAG’s Regional Growth Forecast.4
What is Age-Friendly Carlsbad?
Age-Friendly Carlsbad is a project through AARP’s Livable Communities and States Initiative,
with support from The San Diego Foundation Age-Friendly Communities Program. This
initiative is an affiliate of the World Health Organization’s Global Network of Age-Friendly Cities
and Communities and was adapted for Carlsbad to meet the needs of the growing population
of older adults, while also serving residents of all ages to comfortably live and age in place.
Carlsbad is the sixth jurisdiction in the San Diego region to become an Age-Friendly
Community. Other jurisdictions include the County of San Diego and the cities of Chula Vista,
La Mesa, San Diego, and National City.
3 https://www.census.gov/quickfacts/fact/table/carlsbadcitycalifornia/PST045218
4 https://www.sandag.org/resources/demographics_and_other_data/demographics/fastfacts/carl.htm
Carlsbad population trends:
• 2012 pop. 107,674
• 2020 pop. 118,450 (10% increase)
• 2035 pop. 124,351 (5% increase)
• 2050 pop. 124,518 (0% increase)
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Existing Building Blocks for Livability
Carlsbad’s residents have made it clear that the city is already a great place to live. Surveys,
public comments, and anecdotal information all attest that Carlsbad’s older adults can identify
many ways the city supports older adults and how the community is meeting their livability
needs. However, feedback also provides insights into how the community can make
improvements to not only support older adults, but residents of all ages.
The Age-Friendly Carlsbad project considers and supports the existing values and planning
efforts that are already in place and has sought to develop an Action Plan that incorporates, as
opposed to duplicating, them. Early in the project, a policy scan was conducted by reviewing
twelve (12) existing city plans and resources to identify what is already in-line with AARP’s eight
Domains of Livability. Those efforts were further cross referenced to the World Health
Organization’s Essential Features of Age-Friendly Cities. As a result of this process, it became
apparent where older adults are specifically considered, and where consideration can be
strengthened. These findings helped shape the approach for collecting community input to
further assess how the City of Carlsbad was serving older adults. Refer to Appendix B for a full
copy of the 2020 Age-Friendly Carlsbad Policy Scan.
The Journey to an Age-Friendly Carlsbad
The purpose of the Age-Friendly Cities and Communities Program is to serve as a catalyst to
educate, encourage, promote, and recognize improvements that could make Carlsbad more
supportive for residents of all ages. This section describes the Age-Friendly Carlsbad journey.
Impetus for the Action Plan
The journey for Age-Friendly Carlsbad has been an evolution of key events that have
consolidated into the current, ongoing effort. The city keeps the health and well-being of
Carlsbad residents at the forefront of planning decisions, and this process ensures that the
older adult population is taken into careful consideration when decisions are being made.
The city demonstrates policies and programs that align with the Age-Friendly initiative and this
Action Plan strengthens those efforts by consolidating existing and proposed policies about
older adults to build a more livable city. Livability components include providing a safe and
active community; continuing to offer and improve high-quality services and facilities;
enhancing recreation and quality of life opportunities; having accessible and convenient
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mobility options; and providing safe and affordable homes for all current and future residents.
Carlsbad has demonstrated a commitment to aging in place through the creation of the Senior
Commission, which increases representation in city government for older adults, as well as
making the commitment to becoming an Age-Friendly Community.
How the Action Plan was Developed
The Age-Friendly Carlsbad Action Plan resulted from rich community engagement and city
staff feedback. The Action Plan represents the authentic voice of people who live and work in
Carlsbad and for whom the actions that result from the plan will make a difference in the quality
of life for all ages.
Baseline Assessment
A three-part baseline assessment was conducted to collect quantitative and qualitative data.
Components of the baseline assessment included an online survey, online engagement
through a tool called Social Pinpoint, and a series of community workshops. A comprehensive
summary of information from the baseline assessment period can be viewed within the Mid-
Project Report in Appendix C.
Senior Commission was formed1985
• The Mission of the Senior Commission is to champion an age inclusive environment that promotes wellness, vitality and education that leads to a vibrant quality of life. The
Senior Commission advises and makes recommendations to the City Council on the
special needs and concerns of seniors, including the creation, operation, maintenance,
management, and control of senior programs, and facilities.
Carlsbad invited to join Age-Friendly Network2020
• The San Diego Foundation’s Age-Friendly Communities Program in partnership with AARP asked the City of Carlsbad to join the AARP Network of Age-Friendly Communities.
Age-Friendly Action Planning Process2020 -2021
•The Carlsbad Age-Friendly Action Planning process began in January of 2020. Due to the COVID-19 epidemic, project outreach was delayed until May 2020. Once outreach picked
back up, the project team conducted an includive and comprehensive engagement
effort, which led to the creation of this Action Plan.
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Community Survey
For each of AARP’s Domains of Livability, specific community characteristics or services were
listed and residents were asked to rate how the City of Carlsbad is performing in each of these
domains. Respondents were asked to indicate the importance of the Domains of Livability, as
well as their perception of Carlsbad’s success in providing these services. Refer to Appendix D
for the Community Survey findings.
635 responses were received between Aug. 10 - Sept. 13, 2020. Seventy-three percent of the
respondents were female with nearly one-third of the total respondents residing in the 92008
Zip Code. Zip Codes 92009 and 92011 each contributed 21% of the respondents. Over 83% of
respondents reported an annual income of greater than $50,000. Fifty-seven percent of the
respondents have lived in Carlsbad for more than 15 years. The largest percentage of residents
(28%) have lived in Carlsbad for 5 to 15 years. The percentage of residents who own the home
they live in is 87%.
Over 60% of the respondents rated Carlsbad as an “excellent” or “very good” place to live. The
survey was widely advertised through print and digital media. Hard copies of the survey were
provided through the city Carlsbad Senior Center’s food distribution program. Residents were
shared information about the survey through the project webpage, social media, city eNews,
and printed newsletters.
26.8%
36.1%
25.20%
9.70%
2.20%
Excellent Very Good
Good Fair
Poor
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Social Pinpoint Online Engagement
Residents and leaders were encouraged to provide input via the online engagement tool,
Social Pinpoint. Social Pinpoint was promoted through similar channels and platforms as the
online survey including e-newsletters, Senior Center outreach and meals programs, social
media, by participating in the Community Conversations, and though word of mouth. The
Social Pinpoint tool was made available for community input throughout the duration of the
project. The tool could be accessed through the Age-Friendly Carlsbad webpage at
Carlsbadca.gov/AgeFriendlyCarlsbad.
Social Pinpoint is an online engagement and input tool that makes it easy to for community
members and stakeholders to provide comments and feedback in a virtual format. The Social
Pinpoint tool was chosen for this project because of the onset of COVID-19 restrictions that
prevented large group gatherings. Typically, in-person community workshops would be
hosted at locations around the community to collect input from residents, but this was not an
option due to the pandemic. Social Pinpoint provided the opportunity to engage community
members in a safe and thoughtful manner, while also providing a format that allows residents
and stakeholders to participate at any time, at a convenient pace, and with a preferred
language.
The online tools launched October 2020 and were made available thought the duration of the
project. As of Jan. 14, 2021, 83 comments were posted to the Ideas Wall and 24 comments were
posted to the Mapping Tool through the Social Pinpoint online engagement platform. Paper
versions of the online engagement questions were available upon request and through the
Senior Center meal program. Completed forms were collected and inputted into the online
platform (these forms have been included in the total counts shown).
Typically, there are Eight Domains of Livability, which include Housing, Outdoor Paces &
Buildings, Transportation, Social Participation, Respect & Social Inclusion, Work & Civic
Engagement, Communication & Information, and Community and Health Services. Those
topics have been included and consolidated into the six topics shown below.
Civic
Participation &
Employment
Communication
& Information Housing
Outdoor
Spaces &
Buildings
Respect
& Social
Inclusion
Transportation
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The average age of the Ideas Wall participants was 59 and a majority reside in the 92008 Zip
Code. In this platform, comments could be “up” or “down” voted by others. A topic that was
not included as an option but received input was Health & Wellness. Health & Wellness was not
included in the Social Pinpoint tool because of the community’s overall satisfaction with this
topic, demonstrated by the survey results.
Key concepts from the Ideas Wall input included the importance of maintaining and expanding
programs and facilities for people of all ages, diversifying communication strategies to reach
all residents, providing housing that is accessible and affordable for all income levels, working
as a community to combat social isolation, and expanding the mobility network to offer safe
and reliable transportation options.
Participants provided their input on the Mapping Tool based on categories, as shown below.
Categories help indicate locations that show good examples of why Carlsbad is a community
for all ages, locations where there are livability issues and concerns, and locations where
residents recommend improvements be made.
Existing
Age-Friendly
Examples in
Carlsbad
Issues &
Concerns
Opportunity
Areas
In the Mapping Tool, an interactive map allowed participants to drop a pin at an exact location
and leave a comment about that location. These comments could be up or down voted by
others. Additionally, residents could comment on others’ responses, and those items have been
included as a sub-bullet. The average age of the Mapping Tool participants was 61 and a
majority reside in the 92008 Zip Code.
Key ideas from the Mapping Tool included highlighting the Library and the community garden
as existing livability areas in Carlsbad, as well as recommendations for where improvements
can be made for access to amenities and roadway safety, pedestrians and bicyclist facilities, and
programs and activities for residents of all ages.
Interactive Community Workshops
Residents and leaders who attended the community workshops were provided with
background information about the project, a summary of the survey findings, and a brief
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tutorial about how to use the online input tools. In addition, participants were asked to
provide their input through live polling and a moderated Q&A discussion.
104 residents and leaders attended one (or more) of the workshops that were conducted,
including commissioners from the Senior Commission. Workshop #1 was hosted on Nov. 9,
2020 from 9 a.m. to 10 a.m., Workshop #2 was hosted on Dec. 3, 2020 from 2 p.m. to 3 p.m.,
and Workshop #3 was held on Mar. 25, 2021 from 3 p.m. to 4 p.m. These workshops were
hosted via Zoom webinar and participant’s cameras were turned off. Demographic
information was not asked of participants.
In drawing from the workshop input, five areas of significant community interest were
identified:
Connectivity Mobility Intergenerational
Opportunities
Socialization
and Inclusion Housing
All three of the interactive community workshops placed an emphasis on the importance of
information and communication, a desire for alternative transportation options, the benefits of
intergenerational programming for socialization, and the need for affordable, safe, and
accessible housing options within Carlsbad.
The data gathered from the workshop’s live polling and discussion have helped illuminate the
Domains of Livability that are of greatest interest and/or priority to the community. This data,
in addition to that collected from the survey and Social Pinpoint, helped structure the
livability recommendations within this Action Plan.
Action Plan
The Age-Friendly Carlsbad Action Plan is a document that compiles community input from
the baseline assessment period, findings from the policy scan, and resources and guidance
from city staff and local partners. The intent of the Action Plan is to have a document with
implementable programs and policies that will help create a more vibrant, livable, and age-
friendly city where residents of all ages can live and thrive.
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Draft Action Plan and Public Review
The Age-Friendly Carlsbad project team, determined that the baseline assessment pointed to
six Domains of Livability most relevant to Carlsbad:
There is considerable cross-over and interaction between the domains, and therefore, there
will be collaboration between city departments, residents, and community partners to
achieve goals outlines within this Action Plan. City staff and the project team developed a
vision, goals, objectives, and actions for each Carlsbad domain, based on cumulative input
from the community.
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The Draft Action Plan was shared with the community and city staff for review and input prior
to finalization of the document. A public review period was available May 21 – Jun. 11, 2021.
Final Action Plan
The project team worked closely with city staff to integrate input and finalize the Action Plan.
The final Action Plan was approved by City Council on XXXX, 2021.
Implementation and Oversight of the Plan
The first step of implementation is for city staff to operationalize key tasks and establish a
schedule for planning purposes and accountability. This will include developing an evaluation
plan for regular progress reporting by key departments and tracking of metrics, or measures of
success. A continuous quality improvement (CQI) process will be applied so that resulting data
can be used to direct and improve implementation. An annual progress report will be delivered
to the City Council and AARP in Aug. 2022 and 2023 with a final report in Aug. 2024.
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Domains of Livability for Age-Friendly Carlsbad
The Age-Friendly Carlsbad Action Plan was developed to increase livability for people of all
ages, with particular attention paid to the city’s evolving needs of adults over 65 years of age,
a rapidly increasing age cohort. The Age-Friendly Carlsbad project team gathered data from
the community during the baseline assessment period, analyzed data from the AARP Livability
Index for Carlsbad (2021) and conducted a policy scan of city documents, such as the General
Plan (2015) and the Parks & Recreation Department Master Plan (2015). 5
Carlsbad Domains of Livability
The pages that follow lay out the details for each of the domains using the following template:
Domain
Definition
Details what this domain is/entails; shared language helps to build
shared understanding.
Vision What is desired to happen/be in place once this plan is complete;
describes future aspirations.
What We
Heard
Key findings from the baseline assessment survey, community
conversations, policy scan and other relevant existing data.
What We
Know
Key assets that are already in place and available to build on;
includes programs, services, city plans and facts (data) regarding the
population.
What We
Will Do
Goals (what we want to achieve) and objectives (what will result or
be in place) for each domain. (Note the associated actions, metrics
and timeline are found in Appendix A.)
Refer to Appendix A for the Action Plan Implementation Table.
5 https://livabilityindex.aarp.org/search - Carlsbad+CA+USA
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Domain 1: OUTDOOR SPACES & BUILDINGS
Outdoor Spaces & Buildings focuses on the availability of safe and accessible
public facilities.
Vision
Carlsbad is a city that provides safe and accessible public buildings and open spaces with
amenities and resources supportive of healthy living for all ages and abilities.
What we heard
The Age-Friendly Carlsbad team gathered data from the community through a series of
community engagement activities and a community survey. Additionally, the team analyzed
data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from
adjacent city documents and plans. Through this data collection process, the following themes
and issues were identified:
Safety and Accessibility
• Maintain the safety and accessibility of all parks, buildings, and other public
spaces. (Community Survey)
• Improve access to public facilities, outdoor spaces, and programs for all abilities.
(Community Survey and Community Conversation workshops)
Amenities
• Provide well-maintained parks, public areas, sidewalks, and streets across the
city so that residents can access and enjoy these facilities within a safe and
comfortable walking distance. (Social Pinpoint Ideas Wall)
• Expand the availability and variety of public facilities and open space across the
city. (Social Pinpoint Ideas Wall)
• Include benches and resting areas in public spaces. (Community Survey)
• Create more community gathering opportunities for residents of all ages to
socialize and live healthy and active lifestyles. (Community Survey and
Community Conversation workshops)
• Integrate more public art in the community. (Community Conversation
workshop)
What we know
Maintenance and Access
• The Carlsbad community values access to parks and recreation resources,
including the ocean and beaches, because active lifestyles lead to better physical
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and mental health outcomes, but also because outdoor recreation and an active
lifestyle support community connectedness and a higher quality of life overall.6
Community Resources
• There are six community centers available to the public, including Calavera Hills
Community Center and Park, Heritage Hall, Harding Community Center, Pine
Avenue Community Center and Park, Stagecoach Community Center and Park,
and the Carlsbad Senior Center.
• The Parks & Recreation department manages operations of several recreational
facilities, including three (Pine, Stagecoach & Calavera) community centers with
gymnasiums, the Senior Center, and two aquatics centers, all designed to
promote health and wellness among residents.7
• Carlsbad has 13 community parks, 27 special use areas, and five special
resource areas with a range of amenities located throughout the city.8
• To support the city’s sustainability and conservation efforts, a majority of the
parks include green features such as synthetic turf, recycled water, LED lighting,
electric car charging stations and solar photovoltaic modules.9
• To preserve resources for future generations, the city has a Growth
Management Plan, which includes the preservation of land area for open space.
The city’s Parks and Recreation Needs Assessment and Comprehensive Action
Plan, which was completed in Fall 2013, indicates the current trends and
recreational needs identified by the Carlsbad community.10
• Walk+Bike Carlsbad is a popular meet-up group with over 1,400 members on
Meetup and includes bike rides and walks throughout Carlsbad streets and open
spaces.
Access to Green Space and Public Facilities
• Providing green spaces allows for safe routes for walking and cycling, physical
activity, and social interaction. These spaces are also important to mental
health. Having access to green spaces and social outlets can reduce health
inequalities, improve well-being, and aid in treatment of mental illness.11
• Expanding and maintaining public facilities and open spaces throughout the
community is an important concern for residents. Parks, public facilities, and
open space are not equally distributed across the city and that inhibits equity
and access.
6 Open Space Element, https://www.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=24095
7 https://www.carlsbadca.gov/services/depts/parks/facilities/default.asp
8 Open Space Element, https://www.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=24095
9 https://www.carlsbadca.gov/services/depts/parks/facilities/default.asp
10 Open Space Element, https://www.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=24095
11 https://www.who.int/sustainable-development/cities/health-risks/urban-green-space/en/
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• Carlsbad has been actively working to improve community open space and
buildings for current and future generations. The 2015 General Plan includes
implementable strategies for improved open space, recreation, and civic
opportunities throughout the city.
What we will do
Through the Carlsbad Age-Friendly Action Plan, we hope to address identified gaps, ensuring
the safety of all residents when using the city’s public areas and buildings, as well as addressing
accessibility concerns and providing amenities for a more comfortable and enjoyable
experience.
1. Goal 1.1 – Provide well-maintained and safe public spaces to all residents across all
city-owned facilities
a. Objective 1.1.1 – Inform the public on the progress of the Open Space,
Conservation, & Recreation Element within the 2015 General Plan that relate
directly to the concerns of older adults
i. Action – Provide written and verbal report on the progress at to the
Senior Commission and City Council.
b. Objective 1.1.2 – Involve the community in the development of plans and
programs that facilitate the use and progression of public spaces.
i. Action – Provide Crime Prevention Through Environmental Design
(CPTED) recommendations and strategies for all parks in the city,
current and future.
ii. Action – Consider a parking and intersection crossing study south of
Tamarack to improve pedestrian safety and access to and along the
waterfront.
c. Objective 1.1.3 – Equally and equitably distribute the availability of open
space, public facilities, and community programs
i. Action – Conduct an inventory of all public facilities to evaluate if
every resident is within a safe and comfortable 10-minute walk of a
park or open space, and accessible by wheelchair.
ii. Action – Create a joint-use agreement with the Carlsbad Unified
School District to expand the availability of open space across the city
outside of school hours.
iii. Action – Consider hiring a Placemaking and Public Art Director to
coordinate the implementation of goals from the 2016 Carlsbad Public
Art Vision Process and to expand the availability of public space
through innovative strategies.
iv. Action – Expand the trail system to provide access to safe trail
recreation within a 1/2 mile of every residence.
d. Objective 1.1.4 – Support programs, activities, and amenities that facilitate
the routine use of public spaces and the maintenance of these facilities
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i. Action – Document accessibility, maintenance, and safety concerns at
all parks and Community Centers with community members using the
CarlsbadConnects application.
ii. Action – Provide how-to courses though the Senior Center and
community centers on how to use the CarlsbadConnects app and web-
based platform.
iii. Action – Partner with local schools and/or youth organizations to
create an intergenerational activity that brings students and older
adults together to socialize and utilize the parks.
iv. Action – Evaluate the feasibility of converting a portion of the public
tennis to pickleball courts.
v. Action – Consider the simplification of the field permitting process for
older adult leagues to utilize field space.
vi. Action – Conduct a bench and shade study for all public open spaces
and facilities to evaluate location and availability of resting places and
shade.
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Domain 2: SOCIAL & CIVIC PARTICIPATION
Social & Civic Participation focuses on access to leisure and cultural activities,
including opportunities for all residents to socialize, engage with their peers, and
participate in paid work and volunteer activities.
Vision
Carlsbad is a city that fosters resident engagement through a range of intergenerational
activities, events, civic engagement opportunities, and employment and volunteer positions.
What we heard
The Age-Friendly Carlsbad team gathered data from the community through a series of
community engagement activities and a community survey. Additionally, the team analyzed
data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from
adjacent city documents and plans. Through this data collection process, the following themes
and issues were identified:
Social Interaction
• Seventy-one percent of respondents in the Community Survey said that the
availability of continuing education classes or social clubs to pursue new
interests, hobbies, or passions is good, very good, or excellent in Carlsbad.
• According to the Community Survey, there is little interaction between older
adults and the schools in Carlsbad, limiting the opportunities for
intergenerational crossover.
• When it comes to companionship, 37.7% of residents who took the Community
Survey feel left out, 35.6% experience a lack of companionship, and 28.4% feel
isolated from others.
• The Library and Senior Center provide activities that are specially designed for
older adults. (Community Conversation workshop)
Civic Engagement and Volunteering
• Residents desire greater access to volunteering opportunities and participating
in decision making bodies, but noted that Carlsbad is doing a good job at
providing these opportunities. Transportation to and from volunteer activities is
rated as poor or fair by residents. (Community Survey)
• Residents enjoy the Citizens Academy Training, which stopped when COVID-19
began and is encouraged to restart digitally. (Social Pinpoint Ideas Wall)
• Residents believe a volunteer fair would be helpful. (Community Conversation
workshop)
Employment Opportunities
• When it comes to employment and training, respondents rated many services
poor or fair. This includes job training opportunities for older adults who want
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to learn new skills, policies that ensure older adults can continue to have equal
opportunities to work, jobs that adapt to meet the needs of people with
disabilities, and having a range of flexible job opportunities for older adults.
(Community Survey)
• Workforce participation is important because people, including older adults,
want to be relevant and productive. (Community Conversation workshop)
• Thirty-two percent agree when asked if they plan to remain in the workforce
beyond any opportunity to retire. (Community Conversation workshop)
What we know
Social Interaction
• Carlsbad hosts a “50+” webpage, managed by the Parks & Recreation
Department, providing activity and resource information, geared for residents
who are 50 years old and older.
• The Senior Center promotes healthy, active aging through creative and extensive
programs events, exercise classes, health & wellness resources, and more).
• The Senior Center offers transportation for qualified adults to help access the
Senior Center, medical appointments, and shopping.
• Carlsbad promotes the 2-1-1 service, which provides free support over the
phone to residents, especially useful for those without a computer or internet
access.
• The Parks & Recreation Department produces a monthly newsletter, called the
Seaside Insider. The newsletter is provided in print and digital and shares
information about events and news happening locally (Cross-over with
Community Connections).
Civic Engagement
• The City of Carlsbad has 14 of boards, commissions, and committees, offering
opportunities for individuals to volunteer their services. Boards and commissions
may be fiduciary, regulatory, policy-setting and/or advisory.12
• The Senior Commission is a 5-member advisory body that advises and makes
recommendations to the City Council on the special needs and concerns of
seniors, including the creation, operation, maintenance, management, and
control of senior programs, activities and facilities. The Mission of the Senior
Commission is to champion an age inclusive environment that promotes
wellness, vitality and education that leads to a vibrant quality of life. There is
currently no age or quadrant representation requirement for this Commission.
12 https://www.carlsbadca.gov/cityhall/clerk/meetings/boards/list.asp
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• The city organizes a Citizens Academy, a free, seven-week program designed to
help Carlsbad residents learn about their city government. Citizens Academy is
held twice a year and is currently on-hold due to COVID-19.
• Carlsbad has a Citizen of the Year award program that recognizes residents who
have provided outstanding service to their community. The Citizen of the Year
program is more than 50 years old and honors community members who have
given their time and energy toward the civic improvement,
beautification and betterment of the City of Carlsbad.
Work and Volunteer Opportunities
• Carlsbad has a Volunteer Opportunities page on the city’s website within
Neighborhood Services Department, with diverse opportunities for all ages and
information about the application process.13
• Carlsbad includes a jobs opportunity page within Human Resources for city-
specific employment opportunities, and there is a citywide job board in the
Senior Center for general postings or for postings specifically geared older adults
or other unique populations.14
• More residents desire and need to work longer and life expectancy and standard
of living increases.
What we will do
Through the Age-Friendly Carlsbad Action Plan, we will build on existing efforts, develop a
process to assess and respond to changing needs timely, build capacity for civic engagement,
and increase awareness of volunteer opportunities.
1. Goal 2.1 – Build on and expand opportunities for social participation for all ages
a. Objective2.1.1 – Continue to provide high-quality and diverse activities and
events
i. Action – Maintain an inventory of existing intergenerational and
senior programming.
ii. Action – Establish a system for continuous quality improvement and
use attendance and consumer feedback/input to improve or phase out
activities.
iii. Action – Assess diversity of participation at community events to
assess the demographic breakdown and if targeted outreach and/or
events for unique population are needed to increase participation.
iv. Action – Expand utilization of community centers across the city to
supplement programs at the Senior Center that not all residents can
access.
13 https://www.carlsbadca.gov/services/depts/ns/volopportunities.asp
14 https://carlsbadca.gov/services/depts/hr/default.asp
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b. Objective 2.1.2 – Increase visibility of opportunities for social participation
(Cross reference Community Connections)
i. Action – Provide the community with information about social and
civic participation opportunities using a variety of communication
methods and through the city’s website.
ii. Action – Compare results of communication methods to determine
relative effectiveness in garnering increased participation.
iii. Action – Maintain a community calendar and highlight events for
older adults; host this information on the city’s website and cross-
promote information on social media and in print.
2. Goal 2.2 – Build capacity for civic engagement, volunteerism, and employment
a. Objective 2.2.1 – Train and develop citizen leaders
i. Action – Collaborate with the County of San Diego to expand
intergenerational resident leadership opportunities.
ii. Action – Offer the Citizen Academy as a hybrid model to be hosted
online and in-person.
iii. Action – Establish a mentorship program that offers peer-to-peer
support among residents currently serving on Boards and
Commissions and those interested in serving.
iv. Action – Consider establishing volunteer positions for older adults to
assist with the Carlsbad Student Leader Academy to increase
intergenerational opportunities.
v. Action – Continue promoting the CityStuff program with local third
graders to older adult volunteers.
vi. Action – Promote and create transportation options for accessing
volunteer positions.
vii. Action – Evaluate and increase the availability of well-paying job
opportunities, specifically for older adults and persons with
disabilities.
viii. Action – Consider restructuring the Senior Commission to have an
older adult representative from each of the four quadrants in the city.
b. Objective 2.2.2 – Empower residents to work or volunteer as they desire
i. Action – Consider a Volunteer and Employment Coordinator position
with the city.
ii. Action – Host employment and volunteer workshops to help residents of
all ages with interview skills, resume suggestions, and navigating an
online application.
iii. Action – Expand awareness about job and multigenerational workforce
opportunities.
iv. Action – Provide an intergenerational job and volunteer fair with
opportunities available, regardless of age or educational attainment.
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Domain 3: HOUSING
Housing looks at the availability of housing programs and a range of age-friendly
housing options and services to support residents of all income levels and age.
Vision
Carlsbad is a city that offers safe, affordable, and diverse housing options to assist all residents
to age in place and live in a community-oriented environment.
What we heard
The Age-Friendly Carlsbad team gathered data from the community through a series of
community engagement activities and a community survey. Additionally, the team analyzed
data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from
adjacent city documents and plans. Through this data collection process, the following themes
and issues were identified:
Availability and Affordability
• Community Survey respondents said that housing modification affordability and
the trustworthiness of modification and repair could be improved.
• Provide more affordable living options for older adults who are low- to
moderate-income income. (Community Survey)
• More information about where affordable housing exists in Carlsbad and living
options for older adults. (Social Pinpoint Ideas Wall)
• It is important to have housing options within walking distance of community
resources, such as the grocery store, restaurants, community centers, etc.
(Community Conversation workshop)
Safety, Accessibility, and Independence
• Provide accessible housing that allows residents to age in place as they face
mobility challenges. (Community Survey)
• Ninety-six percent of the Community Survey participants said that it is very
important or extremely important to be able to live independently in their own
home as they age.
• More housing developments should consider aging adults and include single-
story layouts or multi-story accessibility options. (Community Conversation
workshop)
• Eighty-two percent of Community Conversation workshop participants feel it is
very important or extremely important to remain in Carlsbad as they age.
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What we know
Population and Housing Need
• Carlsbad had a 2020 population of 114,463 and Carlsbad is projected to have a
population of 124,351 by 2050.15
• The Carlsbad City Council adopted the 2021 – 2029 Housing Element Update on
April 6, 2021.
• From 2010 to 2018, Carlsbad saw a 4% increase in the 65+ population and has
the second highest median age in the County at 42.4 years old.16
• According to SANDAG estimates, Carlsbad had 46,382 housing units as of 2019.
• Carlsbad’s housing stock is much newer on average when compared to San Diego
County as a whole, suggesting Carlsbad households may spend less on repairs
and upgrades.17
Low-Income Housing Options
• Carlsbad, much like other California cities, is facing a housing shortage, and the
older adult population is a group that relies heavily on affordable housing
options, including senior-specific housing. Based on the HCD Regional Housing
Need Determination for the 6th Cycle RHNA, SANDAG has determined through
their methodology that the housing unit allocation for Carlsbad for the period
between June 30, 2020 through April 15, 2029 and Carlsbad’s share is 3,873
units.18 Distribution includes 34% (Very Low-Income) and 20% (Low-Income).
• Carlsbad does not have any “at-risk” low-income rental housing options and
because all inclusionary rental units were built after 1990 and the units must
maintain their affordability for 55 years, no units are in immediate threat of
being “at-risk.”
• The city’s webpage on “Housing” features affordable housing information and
resources about living options, including the 24 apartment buildings that offer
affordable units.19
• The Housing Choice Voucher Program (Section 8) is funded by HUD and
administered by the City of Carlsbad Housing Authority. The city spends
approximately $6.6 million annually on the Section 8 Rental Assistance Program.
• The 2021-2029 Housing Element includes language about affordable housing
for Very Low- to Moderate- Income in most goals. There is also attention given
to alternative living options, like micro-units, and increasing affordable living
near transit.
15 California Department of Finance, 2020
16 Housing Element, https://cityadmin.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=46908
17 Id.
18 Housing Element, https://cityadmin.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=46908
19 https://www.carlsbadca.gov/services/depts/housing/default.asp
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Adult Living Facilities
• In addition to affordable housing options, Carlsbad also provides privately
owned older adult living facilities, for a variety of needs and ability levels. These
facilities include senior living centers, respite and memory care centers, and
hospice. A certain number of older adults who live in their private residences
also depend on local programs to access community resources.
Accessibility of Housing
• Housing that is accessible to transportation and local resources are important
for a thriving, livable community. Much like affordability, access to destinations,
via walking, transit, biking, and other alternative modes of travel, is highly valued
amongst residents when selecting a place to live and preserving independence
with age.
• The city’s webpage on “Housing” provides information about affordable living
options, and should serve as a centralized information hub for accessing
citywide housing information, or accessing housing information specific to older
adults.
What we will do
Through the Age-Friendly Carlsbad Action Plan, we hope to address housing gaps, improving
the visibility of diverse policies in the Housing Element, while meeting the expectations of
residents to provide affordable and accessible housing options that support independent living
and comfort.
1. Goal 3.1 – Provide safe, affordable housing options for all residents to age in place
comfortably
a. Objective 3.1.1 – Inform the public on the progress of the 2021–2029
Housing Element that relate directly to the concerns of older adults
i. Action – Provide written and verbal report on the progress at to the
Senior Commission and City Council.
ii. Action – Promote the Accessory Dwelling Unit (ADU) and Alternative
Housing programs outlined in the 2021-2029 Housing Element
(Program 1.2 and 1.3) and provide a citywide announcement about
the details of the program through distribution of informational
brochures to city facilities such as the Senior Center, through social
media channels, and through the creation of a web page on the city’s
website dedicated to ADU’s and alternative housing.
iii. Action – Implement all communication strategies within the 2021-
2029 Housing Element to keep the public informed and aware of
housing information and opportunities for engagement.
b. Objective 3.1.2 – Implement strategies to protect the comfort and safety of
all residents in neighborhoods
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i. Action – Consider a CPTED walk audit program with housing property
managers and the Carlsbad Police Department.
ii. Action – Work with developers to increase the number of units with
zero-entry doorways, first-floor bedrooms, and wider doorways.
c. Objective 3.1.3 – Promote Carlsbad to be a community where people of all
ages and background can live and thrive
i. Action – Provide first-time homeowner workshops to compliment the
2021 – 2029 Housing Element’s First-Time Homebuyer Program.
ii. Action – Pursue home modification funding opportunities through
federal and state programs to accommodate modifications for aging
and multi-family housing options, as well as building micro-units and
ADUs.
iii. Action – Work with the City of Carlsbad Housing Authority to offer
information about senior housing, affordable housing and accessing
HUD assisted housing (Housing Choice Voucher program, HUD Section
202).
iv. Action – Continue to fund and actively promote the city’s minor home
repair program as described in Housing Element Program 3.5.
2. Goal 3.2 – Grow and preserve the affordable housing stock in Carlsbad and expand
the alternative living options
a. Objective 3.2.1 – Provide more education about affordable housing
strategies
i. Action – Maintain and distribute information about existing and
future affordable housing options in Carlsbad.
ii. Action – Increase awareness about implementing Accessory Dwelling
Units (ADUs) through resource development and multilingual
guidance about the permitting process, available in-person, online,
and over the phone.
iii. Actions – Develop at least four pre-approved ADU plans that
residents can use to expedite the permitting process, as described in
Housing Element Program 1.2.
b. Objective 3.2.2 – Increase the availability of transit-oriented development
and housing options within walking distance to community resources
i. Action – Encourage the development of older adult housing and
affordable units within a safe and comfortable 10-minute walk of
major transit hubs and parks (in partnership with NCTD).
ii. Action – Encourage mixed-use developments that include a residential
component that provides housing for lower and moderate-income
households (Housing Element Program 1.8).
iii. Action – Promote CarlsbadConnects app as a communication tool for
sharing neighborhood housing and walkability concerns through
digital and in-person education.
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Domain 4: HEALTH & WELLNESS
Health & Wellness focuses on access to programs that promote wellness, health,
and active living.
Vision
Carlsbad is a community where residents of all ages can live a healthy and active life while
feeling safe and secure.
What we heard
The Age-Friendly Carlsbad team gathered data from the community through a series of
community engagement activities and a community survey. Additionally, the team analyzed
data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from
adjacent city documents and plans. Through this data collection process, the following themes
and issues were identified:
Accessible and Affordable Healthcare Services
• Overall, residents rated healthcare services in Carlsbad as good, including having access
to healthcare professionals who speak different languages, having well-trained certified
home health care providers, and conveniently located health and social services.
(Community Survey)
• Residents are most impressed by the respectful and helpful hospital and clinic staff,
having well-maintained hospitals and health care facilities, having a variety of
healthcare professionals and specialties, and at access to affordable fitness activities
geared for older adults. (Community Survey)
• Residents desire a caregiver communication network for those aging in place. (Social
Pinpoint Ideas Wall)
• The senior lunch program is helpful and accommodating for older adults with limited
incomes. (Social Pinpoint Ideas Wall)
• Residents said that personal care and housekeeping is poor in Carlsbad, as well as
access to affordable home health care providers. (Community Survey)
Healthy and Active Lifestyle
• Health and wellness should be in every category of the Action Plan. (Social Pinpoint
Ideas Wall)
• Warm-water pools would help with rehab for older adults and assist with arthritis.
(Social Pinpoint Ideas Wall)
• Affordable fitness classes are helpful, but it is challenging to participate during COVID-
19. (Social Pinpoint Ideas Wall)
• Invest in pickleball as people are trying to live healthier lives and be more active. (Social
Pinpoint Ideas Wall)
What we know
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Health and Wellness topics are important to individual and community wellbeing.
Delivery of health and wellness services:
• As of 2020, the Senior Center delivers about 1,100 meals to residents a week.
• Alga Norte has an instructional pool that is warm, around 84 degrees, as well as a
spa that is 98-101 degrees.
• Carlsbad offers a “Health & Wellness” webpage, linked from the “50+” webpage that
lists health, fitness, and sport activities for all ages. There are older adult-specific
classes that include yoga and Zumba.
• Carlsbad has a lower patient satisfaction rate for health care (66.5%) as compared
to the Median US Neighborhood (71.3%). (AARP 2021 Livability Index)
• Carlsbad has a higher rate of preventable hospitalization rate (24.4 per 1,000
patients) as compared to the Median US Neighborhood (48.5 per 1,000 patients)
(AARP 2021 Livability Index).
• Carlsbad has a higher percentage of residents who live within a half mile of parks
and within one mile of recreational facilities (96.1%) as compared to the Median US
Neighborhood (90.7%) (AARP 2021 Livability Index).
Health conditions:
• Environmental health conditions in Carlsbad are worse than the Median US
Neighborhoods for regional air quality and near-roadway pollution. On average, the
Median US Neighborhood has 5.7 days per year when regional air quality is
unhealthy and Carlsbad has 40.7 days. Additionally, 14.4% of Carlsbad residents live
within 200 meters of a high-traffic road where more than 25,000 vehicles pass per
day (AARP 2021 Livability Index)
• Carlsbad has a lower prevalence rate of smoking (11.3%) compared to the Median
US Neighborhood (20.5%) (AARP 2021 Livability Index).
• Carlsbad has a lower obesity rate (20.7%) as compared to the Median US
Neighborhood (28.9%) (AARP 2021 Livability Index).
• According to a 2018 Life Expectancy study by the County of San Diego, Carlsbad’s life
expectancy is 83.4 years old, compared to the County’s average expectancy rate of
82.6 years old.20
• Improved health conditions are closely tied to eliminating inequities in Carlsbad.
Equity is the absence of avoidable or remediable differences among groups of
people, whether those groups are defined socially, economically, demographically,
or geographically. Health inequities involve access to the resources needed to
improve and maintain health or health outcomes.21
20https://www.sandiegocounty.gov/content/dam/sdc/hhsa/programs/phs/CHS/Mortality/Life%20Expectancy%20in%20Sa
n%20Diego%20County%202010-2018.pdf
21https://www.who.int/healthsystems/topics/equity/en/#:~:text=Equity%20is%20the%20absence%20of,economically%2C
%20demographically%2C%20or%20geographically.
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What we will do
Through the Age-Friendly Carlsbad Action Plan, current and projected health and wellness will
increase for those who live and work in Carlsbad.
1. Goal 4.1 – Review current health conditions for Carlsbad populations to identify
areas of concern
a. Objective 4.1.1 – Assess health-related data and make health information
available to residents
i. Action – Maintain an up-to-date record of available data from local
and region data sources (e.g., San Diego HHSA Live Well, San Diego
Health Connect, and 2-1-1) to best support Carlsbad residents.
ii. Action – Maintain the Coronavirus (COVID-19) information on the
Carlsbad website and update when appropriate with health-related
information that is up-to-date and accessible.
iii. Action – Consider creating a “health report” that highlights the health
of Carlsbad populations, health trends, and impacts on wellness.
iv. Action – Use print, social media, and digital media with multi-lingual
communication to share health and wellness activities.
b. Objective 4.1.2 – Increase awareness around health and wellness across all
ages and populations
i. Action – Consider creating a Health and Environmental Justice
Element for the General Plan.
ii. Action – Develop a Health and Environmental Justice strategic plan for
to include specific details about older adults, persons with disabilities,
and the impacts of COVID-19, specifically for persons of color and
older adults.
c. Objective 4.1.3 – Improve access to reach health facilities and programs
i. Action – Evaluate sidewalk conditions within ½ mile of all healthcare
facilities, living facilities, and public facilities (i.e., parks and buildings)
to improve walkability conditions for residents to access health-
related resources.
ii. Action – Consider an intra-city vehicle service for older adult residents,
similar to La Mesa’s Rides4Neighbors program, to improve safety and
access health appointments and necessity trips without the need for a
private vehicle (Cross-reference with Transportation).
2. Goal 4.2 – Provide health-related programs to expand upon the educational health
resources available in Carlsbad
a. Objective 4.2.1 – Provide workshops and classes on healthy lifestyle living,
eating, exercise, crime prevention, and mental health.
i. Action – Work with local health partners to provide courses on
exercise, healthy eating, and preventive care.
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ii. Action – Offer free or reduced-priced classes and programs at the
Senior Center and at additional locations across the city to increase
accessibility and participation.
b. Objective 4.2.2 – Raise awareness around mental health and the importance
of socialization
i. Action – Offer a workshop series that specializes in mental health and
how to help yourself and those around you.
ii. Action – Pilot a pen pal program with the Carlsbad Unified School
District that partners students with older adults living in care facilities
and alone.
iii. Action – Provide trainings for city staff about mental health
awareness and how to identify signs of depression and isolation.
iv. Action – Expand the You Are Not Alone (YANA) program with the
Senior Volunteers to connect older adults who live alone with other
residents to increase socialization and establish a community-based
emergency contact system.
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Domain 5: MOBILITY
Mobility focuses on safe, convenient, and affordable transportation options.
Vision
Carlsbad is a city where people of all abilities and age have access to safe, reliable, and
affordable modes of public, private, and alternative transportation.
What we heard
The Age-Friendly Carlsbad team gathered data from the community through a series of
community engagement activities and a community survey. Additionally, the team analyzed
data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from
adjacent city documents and plans. Through this data collection process, the following themes
and issues were identified:
Safety and Convenience
• The availability of separate pathways for bicyclists and pedestrians were rated
poorly by residents. (Community Survey)
• There is a lack of audio and visual pedestrian crossings in Carlsbad. (Community
Survey)
• Bike lanes do not feel safe to use because of high-speed traffic and a lack of
buffers from vehicles. (Social Pinpoint Ideas Wall)
• Residents rated public transportation poorly for accessibility and convenience,
as well as timeliness, safety, and affordability. (Community Survey)
• Most of the “Issues & Concerns” raised on the Social Pinpoint Mapping Tool
were about safety concerns on roadways and intersections.
• Street safety is a major barrier to walking and biking (Community Conversation
workshop).
Access
• Ninety-seven percent of the Community Survey respondents said that they
primarily get around by driving themselves, and only 8.6% rely on public
transportation.
• Community Survey respondents would like to see more driver education or
refresher courses.
• Expand transportation options and programs designed specifically for older
adults, especially for older adults who are home-bound or cannot drive
independently.
• There is an interest in alternative mobility options (bike, walking, transit), but
more education and awareness are needed. (Community Survey)
• An intra-city shuttle or rideshare option is desired to reach appointments and
social activities around the city. (Community Conversation workshop and Social
Pinpoint Ideas Wall).
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• At the Community Conversation workshops, and average of 58% of the
participants said they would select a network company (Uber, Lyft) as an
alternative to owning an automobile, 58% said that they would select walking
as an alternative to owning an automobile, and 38% said they would select
public transit as an alternative to owning an automobile.
What we know
Accessibility and Connections
• Carlsbad is a fairly car-dependent community, with much of the transportation
system developed within the last 30 years, and sits approximately 35 minutes
north of Downtown San Diego and 25 minutes south of San Clemente.22
• Within Carlsbad, public transportation, including train, bus, and shuttle services,
is provided by North County Transit District. Carlsbad includes two train stations
(Carlsbad Poinsettia Station and the Carlsbad Village Station). Carlsbad does not
have a connection to the Sprinter Hybrid Rail or an alternative light rail system.
• For older adults, access to alternative transportation provides mobility
independence, and a connection to community resources, especially after they
are unable to drive.
• The average speed limit (MPH) on streets and highways is higher at 33 MPH,
compared to the Median US Neighborhood of 28 MPH (AARP 2021 Livability
Index).
• Carlsbad has a higher rate of households who take walking trips per day (.77)
compared to the Median US Neighborhood (.73) (AARP 2021 Livability Index).
• Carlsbad has a lower rate of fatal crashes per 100,000 people per year with 4.6
compared to the Median US Neighborhood with 6.8 (AARP 2021 Livability Index).
Alternative Transportation and Plans and Resources
• Alternative transportation modes, like walking, biking, and public transit,
expand the mobility options that are available to residents of all ages and
abilities, and helps build a “complete neighborhood” community. A “complete
neighborhood” is an area where residents have safe and convenient access to
goods and services they need on a daily or regular basis.23
• The City of Carlsbad has an Sustainable Mobility Plan that outlines local biking
and walking opportunities. Resources on this page provides a citywide overview
of current programs and plans, but does not highlight resources for older adults
specifically.
• Carlsbad adopted a Sustainable Mobility Plan in 2021, but there is limited
reference to accommodations for older adults or persons with disabilities.
22 Mobility Element, https://www.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=24065
23 http://www.portlandonline.com/portlandplan/?a=437441
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o NEVs, Improved Transit Access, Mobility Hubs, Local Roadway Safety Plan
• The City of Carlsbad adopted the Trails Master Plan in 2019, which will outline
strategies to make it safer, more convenient, and more enjoyable for people to
walk, hike, and bike in Carlsbad, whether for recreation or transportation. The
updated plan will reflect new trails and incorporate changes in the city’s trail
system. Consideration for older adults in the development of this the Trails
Master Plan is incorporated in this Action Plan.
• Programs and guidelines that relate to alternative transportation include the
Barrio Neighborhood Lighting Guidelines, the 2015 Traffic Monitoring
Program (Appendix A, Appendix B, Appendix C), the Carlsbad Residential Traffic
Management Program, Walk+Bike Carlsbad, and information about Carlsbad’s
participation in Bike Month.24
• The Climate Action Plan was adopted in 2015 and encourages the adoption of a
citywide TDM plan, which includes a promotion of biking and rideshare, but does
not specify older adults in these policies or goals.
• These plans, in addition to what is included in the 2015 General Plan, illustrate
actions being made to provide a more equitable and diverse transportation
network throughout the city and provide a greater level of mobility access to all
residents. More detail about the inclusion of older adults is included within this
Action Plan.
• Carlsbad does not currently have a Vision Zero commitment, which recognizes
that everyone has the right to move safely in their community, and that system
designers and policymakers share the responsibility to ensure safe systems for
travel. A Vision Zero commitment would also have co-benefits with the city’s
Climate Action Plan.
• CIP projects and goals that relate to mobility include:
o Key priorities for traffic and mobility in the 2020 – 2021 Operating Budget
and Capital Improvement Program (CIP):
§ Finalize and Implement the Sustainable Mobility Plan
§ One quarter of the CIP spending will focus on mobility
enhancement projects
o CIP Projects that relate to active/alternative transportation (funded and
unfunded) include improving/adding pedestrian trails and access, bicycle
facilities, ADA upgrades, signage and wayfinding, sidewalk
improvements.25
What we will do
Through the Age-Friendly Carlsbad Action Plan, we hope to address identified gaps, improving
the visibility of transportation policies in city documents, while meeting the expectations of
24 https://www.carlsbadca.gov/services/depts/pw/traffic/biking.asp
25 https://issuu.com/carlsbadcity/docs/fy2020budget?fr=sOTJiMjIzNDg0NA
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residents to expand mobility options, and prioritize transportation safety and accessibility
across the city.
1. Goal 5.1 – Provide greater opportunity for the community to become involved in
active transportation planning and the development of improvements
a. Objective 5.1.1 – Increase education and opportunities for public
participation in transportation planning
i. Action – Consider modifying the “Traffic & Mobility Commission” to
have at least one (1) seat specifically for an older adult resident.
ii. Action – Create a Carlsbad bike map to be hosted on the “Maps”
webpage of the city’s website, similar to the trails map.
iii. Action – Provide education about the CarlsbadConnects app to report
an infrastructure issue (Cross-reference with Open Spaces &
Buildings).
iv. Action – Provide “Smart Cycling” courses to educate older adult
residents on how to ride their bikes safely in various conditions
throughout the city.
b. Objective 5.1.2 – Inform the public on the progress of the Mobility Element
that relate directly to the concerns of older adults
i. Action – Provide written and verbal report on the progress at the
Senior Commission, Traffic & Mobility Commission, and City Council.
2. Goal 5.2 – Provide safe mobility options within and around the City of Carlsbad for
all ages and abilities
a. Objective 5.2.1 – Increase Citywide bicycle ridership by providing safe,
maintained, and well-connected bicycle facilities throughout the city
i. Action – Evaluate the feasibility of providing more Class-I multi-use
trails and Class-II enhanced buffered bike lane facilities to increase the
percentage of roadways that provide separation from vehicular
traffic.
ii. Action – Prioritize bicycle improvements in future transportation
infrastructure projects.
iii. Action – Evaluate the inclusion of bicycle signal detection to signalized
intersection crossings along bike routes featured in the bike map.
iv. Action – Offer bicycle rodeos and bike maintenance classes for
residents of all ages and comfort levels.
b. Objective 5.2.2 – Create a more accessible public transportation experience
for all residents.
i. Action – Provide multilingual and multigenerational public
transportation educational programs that residents can access in-
person and online.
ii. Action – Advertise the NCTD reduced fare options for seniors, persons
with disabilities, and Medicare recipients.
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iii. Action – Work with NCTD to evaluate bus and transit service lines and
the frequency of service.
iv. Action – Create a “Transit for Fun” program through the Senior Center
that takes older adults on local outings via the public transit system to
help increase comfort and familiarity with the public transit system.
v. Action – Consider supplementing the public transit services with a
city-funded inter-city shuttle services for local trips at a reduced rate.
c. Objective 5.2.3 – Engineer and design city streets to self-enforce target
speeds and support mobility for all roadway users.
i. Action – Evaluate the location and need for bicycle racks and
micromobility parking to reduce sidewalk obstacles.
ii. Action – Make sure all traffic signs and roadway paint are clean and
visible for vehicles to see and abide by.
iii. Action – Evaluate the location of existing audible crossing
mechanisms and install additional devices at intersections throughout
the city.
iv. Action – Conduct a street lighting audit in neighborhoods to identify
areas that could be better lighted for walking and biking at night.
v. Action – Promote the use of Neighborhood Electric Vehicles (NEVs) for
ease of use, environmental benefits, and creating a citywide culture
around reduced traffic speed on local streets.
d. Objective 5.2.4 – Apply traffic calming measures and infrastructure
improvements to enhance the pedestrian experience.
i. Action – Support a community crosswalk decoration event as part of
placemaking and beautification efforts for intersections near parks,
public facilities, and schools.
ii. Action – Establish adequate and safe crossing times for pedestrians.
iii. Action – Consider the balance of implementing bulbouts and bicycle
facilities to accommodate the needs and safety of both bicyclists and
pedestrians.
iv. Action – Consider a pedestrian crossing lead phase on roads with
high-pedestrian volumes and over 35 mph.
v. Action – Ensure all crossing areas have ADA-compliant curb cuts.
vi. Action – Evaluate sidewalk conditions and availability throughout the
city.
vii. Action – Implement a citywide Local Roadway Safety Plan to identify
and analyze roadway safety issues and prioritize countermeasures to
address them.
3. Goal 5.3 – Increase information and education about transportation options
a. Objective 5.4.1 – Provide more transportation-specific education through
workshops and informational strategies
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i. Action – Partner with the County of San Diego, AARP, and
transportation organizations to promote publicly available workshops
and resources that provide information about local and regional
transportation.
ii. Action – Create a fact sheet for the Carlsbad webpage that provides a
list of locally-available transportation options, how/where they
function, and where to learn more about these options.
iii. Action – Provide information about driver education/refresher courses
and current state and Department of Motor Vehicle (DMV) laws and
programs.
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Domain 6: COMMUNITY CONNECTIONS
Community Connections celebrates Carlsbad as a multicultural and
intergenerational community and the interconnectedness of residents,
information, and opportunities within the City for current and future generations.
Vision
Carlsbad is a city that is inclusive of persons at all life stages and abilities and fosters enhanced
awareness and respectful interactions to support full participation in community life, including
access to information and activities.
What we heard
The Age-Friendly Carlsbad team gathered data from the community through a series of
community engagement activities and a community survey. Additionally, the team analyzed
data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from
adjacent city documents and plans. Through this data collection process, the following themes
and issues were identified:
Interaction and Respect
• Residents express a desire to engage socially, without discrimination. (Social
Pinpoint Ideas Wall)
• Everyone, including city government, should be inclusive of all genders, ethnic
backgrounds, ages, and groups to build a stronger community. (Social Pinpoint
Ideas Wall)
• Activities can be specific to age and interests, but greater efforts towards
increasing community connections between all residents should be a priority.
(Social Pinpoint Ideas Wall)
• Some activities are too far away to access and activities are not often distributed
across the city. (Social Pinpoint Ideas Wall)
• Pre-COVID-19, there were more programs and activities designed for older
adults to engage and socialize. (Social Pinpoint Ideas Wall)
• Residents expressed that the Senior Center has great opportunities, as well as
the Carlsbad Newcomers Club and the Carlsbad Women’s Club for older adults
and new residents. (Community Conversation workshop)
• The design and layout of the Senior Center could be more comfortable for casual
meet-ups and passive activities.
Isolation
• There is a strong desire to stay connected, especially during the COVID-19 era,
and combatting isolation. (Community Conversation workshop)
• Forty-eight percent of Community Conversation workshop participants
occasionally or rarely feel like they have adequate availability of human
connection.
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Information and Resources
• Internet competency is high in Carlsbad and has likely increased because of
COVID-19 and the desire to participate in online programs.
• Information hubs for residents to receive information include family and
friends, the Senior Center, a doctor or health professional, and the library.
(Community Survey)
• Increasing information outlets and the methods of communication through
paper (newspaper, flyers) and online (city’s website and social media) was a
general theme throughout the community engagement process. While
Carlsbad has many existing channels for distributing information, identifying
untapped communication channels, and making access to information
clearer and easier can benefit the city’s older adults.
• Accessibility to information was rated well by residents who participated in
the Community Survey, but improvement suggestions include providing
larger lettering and improving the process for getting information delivered
to home-bound residents. (Community Survey)
• Diversity in communication is important and residents recommended It is
important offering Spanish and other language needs at events and in
resources.
What we know
Social Inclusion and Isolation
• Loneliness and social isolation in older adults are serious public health risks
affecting a significant number of people in the United States and putting them at
risk for dementia and other serious medical conditions.26
• Social isolation significantly increases a person’s risk of premature death from all
causes, a risk that may rival those of smoking, obesity, and physical inactivity.27
• Social isolation was associated with about a 50% increased risk of dementia.28
• Poor social relationships (characterized by social isolation or loneliness) were
associated with a 29% increased risk of heart disease and a 32% increased risk of
stroke.29
• Loneliness was associated with higher rates of depression, anxiety, and
suicide.30
26 https://www.cdc.gov/aging/publications/features/lonely-older-adults.html
27 National Academies of Sciences, Engineering, and Medicine. 2020. Social Isolation and Loneliness in Older Adults:
Opportunities for the Health Care System. Washington, DC: The National Academies
Press. https://doi.org/10.17226/25663external icon.
28 Id.
29 Id.
30 Id.
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• Loneliness among heart failure patients was associated with a nearly four times
increased risk of death, 68% increased risk of hospitalization, and 57% increased
risk of emergency department visits.31
• On an index rating of from 0 to 2 (higher values are better), Carlsbad rated at a
0.98 when it comes to social engagement (extent to which residents eat dinner
with household members, see or hear from friends and family, talk with
neighbors, and do favors for neighbors), which is the average for the Median US
neighborhood. (AARP 2021 Livability Index)
Usability of Resources
• The City of Carlsbad offers multiple hubs for information dissemination
including the Senior Center, Library, city facilities, and the city website and social
media channels.
• The Carlsbad Library supports lifelong learning and offers resources such as
remote activities, adult literacy, computers and Wi-Fi, intergenerational events,
and services and programs specifically designed for adults.
• The Senior Center in an information and activity hub for older adults and a broad
range of individual and group services are provided, as well as access to other
community resources and agencies serving older adults.
• Carlsbad has a higher percentage of residents with access to high-speed, low-
cost internet service (54.8%) compared to the Median US Neighborhood
(14.6%). (AARP 2021 Livability Index)
• The City of Carlsbad website allows for language selection and changing the scale
of text, which assists with usability and accessibility to information.
• The city created the Age-Friendly Carlsbad webpage
(carlsbadca.gov/AgeFriendlyCarlsbad) as the landing page for age-friendly
resources.
Visibility of Information
The City of Carlsbad utilizes several mediums to keep its constituents informed,
including:
• Social media such as Facebook (over 51,300 followers), Twitter (Over 17,900
followers) and Instagram (over 14,700 followers)
• The Parks & Recreation Department publishes the Seaside Insider, a monthly
digital and print newsletter that is specifically geared for residents 50+ and
includes stories, program information, and meal menus for the month.
• Carlsbad livestreams and maintains an archive of meeting recordings for City
Council and Boards/Committee meetings on the website.
31 Id.
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• Carlsbad offers the e-government tools, CarlsbadConnects (mobile and web
application), and has created a video to assist with the education for how to use
this application.
What we will do
Through the Age-Friendly Carlsbad Action Plan, we will help residents remain informed and
involved in community life while increasing communication access and socialization
opportunities.
2. Goal 6.1 – Increase citywide awareness around the impacts of age, disability, and
isolation
a. Objective 6.1.1 – Increase awareness for city staff about respect and
inclusion topics
i. Action – Hire a consultant to host a training for city staff related to
aging, disability, memory loss, and isolation.
ii. Action – Make trainings available to community-based service
providers, appointed members of boards and commissions, and
community safety groups (i.e., Carlsbad Police and Fire).
iii. Action – Develop and share best practices for improving the
accommodations for older adults and people with disabilities at public
meetings (e.g., captioning), including a list of vendors/service
providers capable of improving access during such meetings.
b. Objective 6.1.2 – Grow public awareness around respect and inclusion
topics
i. Action – Work with the County of San Diego Age Well team to
promote the Dementia Friendly initiative and how to become a
dementia ally.
ii. Action – Improve the language used pertaining to aging and older
adults by using terms such as “older adults” and “elders” instead of
“senior citizens” and “the elderly.”
iii. Action – Advance civil rights, equity, and social sustainability for older
adults by removing barriers and conditions that prevent minority, low-
income, limited English proficiency, and other disadvantaged groups
from receiving access, participation, and benefits from city and county
programs, services, and activities.
iv. Action – Consider developing an Equity and Inclusion Committee or
Commission and including at least one position for an older adult
resident.
3. Goal 6.2 – Increase social connections to reduce social isolation
a. Objective 6.2.1 – Build neighborhood interactions and connectivity
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i. Action – Actively promote the city’s Community Activity Grant and
Special Event Grant to mobilize schools, local community-based
organizations, and the faith-based community to increase activities
and events available to residents of all ages.
ii. Action – Streamline the event permitting process for neighborhood
block parties when street closures are needed to facilitate community
connections within the neighborhood setting.
b. Objective 6.2.2 – Combat isolation through citywide programming
i. Action – Establish a city department and/or staff member to design
and lead an isolation outreach team.
ii. Action – Conduct an assessment of the residents who are over the age
of 60 and live alone, as well as their contact information and where
these residents reside.
iii. Action – Organize a “get to know your neighbor” program to help
strengthen community relationships and increase socialization
opportunities for all residents.
iv. Action – Create a conversation call-in number that residents can call
for non-emergency reasons to speak with a volunteer and have a
friendly conversation.
4. Goal 6.3 – Increase public visibility and access of city plans, programs, and resources
a. Objective 6.3.1 – Broaden the public’s access and visibility by employing a
multi-media and multi-level communications approach
i. Action – Conduct a public information assessment to determine existing
communication channels and residents’ preferences for receiving
community information.
ii. Action – Provide communication counseling and training for city officials
and staff interacting with the public.
iii. Action – Improve centralized sources as “one stop” for information about
programs, city updates, and engagement opportunities.
iv. Action – Create community information sources that are easy to
understand and clearly displayed with large lettering.
v. Action – Ensure community information is delivered in person to
homebound residents.
5. Goal 6.4 – Maximize the use and impact of technology throughout the city
a. Objective 6.4.1 – Ensure the city’s communications strategy uses updated and
existing communication tools and methods
i. Action – Conduct an internal communications audit to determine what is
missing or outdated.
ii. Action – Maintain and grow the Age-Friendly Carlsbad webpage to
include links to City of Carlsbad tools and other websites that serve as
resources for older adults.
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iii. Action – Provide educational opportunities that remove barriers to the
digital divide and increase participation in citywide activities.
iv. Action – Ensure city communications meet ADA requirements.
v. Action – Consider the on-going use of Social Pinpoint for collecting
community feedback on a rolling basis and having a safe space for
residents to share comments and view comments from other residents.
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Call to Action
This Action Plan outlines the goals and tasks with timeframes to be accomplished over the
next few years by elected officials, municipal staff, city residents, and numerous community
partners working together towards making Carlsbad a livable community for all ages.
With the approval of the Age-Friendly Carlsbad Action Plan, we move from discussing and
planning to collaborating and doing. In the coming years, we will address the action steps
listed in the Plan. City departments and community partners have been identified to work
together on the different tasks, along with residents. The role of city staff and related partners
is presented in this Action Plan. Residents of all ages are also called upon to take an active role
in helping to shape an Age-Friendly Carlsbad.
Please look for project announcements to stay informed and participate. Announcements will
be posted online on the city website carlsbadca.gov/AgeFriendlyCarlsbad, via the city’s social
media outlets, City Hall, the Senior Center, and the Library. If you cannot attend but have
recommendations or input, please visit the Senior Center or submit to
parksandrec@carlsbadca.gov
Please share the Age-Friendly Carlsbad Action Plan with your family, friends, neighbors, and
others. Age-Friendly Carlsbad is for all ages and benefits each and every one of us today,
tomorrow, and in the years to come.
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Appendices
A. Age-Friendly Carlsbad Action Plan Implementation Table
B. Policy Scan
C. Age-Friendly Carlsbad Mid-Project Report
D. Community Survey Findings
E. Outreach Materials
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