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HomeMy WebLinkAbout2021-06-07; Traffic and Mobility Commission; ; Age-Friendly Carlsbad Initiative OverviewItem 3 Meeting Date: June 7, 2021 To: Traffic and Mobility Commission Staff Contact: David Graham, Chief Innovation Officer David.Graham@carlsbadca.gov, 760-434-5992 Subject: Age-Friendly Carlsbad Initiative Overview Recommended Action Receive a presentation and provide input to city staff on the recommendations listed in the Draft Action Plan. Background On Sept. 10, 2019, Carlsbad City Council approved the submission of a Letter of Commitment to the American Association of Retired Persons’ (AARP) to join the AARP Network of Age-Friendly States and Communities. Age-Friendly Carlsbad is an initiative undertaken by the City of Carlsbad with support from the San Diego Foundation Age-Friendly Communities Program and Circulate San Diego to develop the city’s first Age-Friendly Action Plan, which if approved would allow the city to join this exclusive network. On March 5, 2020, the Carlsbad Senior Commission approved support of the Age-Friendly Initiative as part of its ongoing workplan. Shortly after approval of the Letter of Commitment, city staff in coordination with Circulate San Diego conducted a policy scan to identify existing programs and documents to inform project staff of any gaps or opportunities to consider in the development of the action plan. Prior to conducting “Phase 1” community outreach, city staff coordinated with AARP to build a survey, create promotional materials, and set up an Age-Friendly Carlsbad webpage. City staff also reached out to regional stakeholders, including Senior Commission members, to encourage participation in the survey. The survey was open from Aug. 10, 2020 to Sept. 13, 2020. Respondents were asked to answer questions about AARP’s eight domains of livability, as well as perception of Carlsbad’s success in providing Age-Friendly services and programs for community members. Exhibit 1 provides a comprehensive overview of the 635 responses received. Some of the key findings include: • 98% of the respondents get around Carlsbad by driving themselves (versus taking public transit, biking, walking, or using rideshare) • 90% of the respondents said that parks and streets are well-maintained and feel safe • Over 1/3 of the respondents feel they lack companionship, which is related to social isolation •65% of respondents rely on the internet for information, which is higher than other communities •Over 60% of respondents said housing affordability in Carlsbad is poor or fair •95% of women and 92% of men said it's very important or extremely important to be able to live independently in their own home as they age City staff and Circulate San Diego initiated Phase 2 of community outreach on Oct. 27, 2021 after the completion of the Phase 1. Phase 2 of outreach was meant to build upon results of the survey data collected in Phase 1, in order to provide qualitative data to help gain more meaningful insight about the needs and opportunities of Carlsbad’s older adult population. Under normal circumstances, Phase 2 outreach would be held in the form of “Community Conversations” which are in-person events such as Town Halls and other public forums. However, the COVID-19 public health orders prohibited gatherings, and staff pivoted to new approaches that allowed community conversations to occur in the online space. To increase participation, Phase 2 outreach was conducted through “Social Pinpoint” digital tools: an Ideas Wall and a Mapping Tool hosted on the city’s Age-Friendly Carlsbad webpage.  City staff and Circulate San Diego also held three Age-Friendly Zoom Workshops so the community could provide input about what they would like to see in the Age-Friendly Action Plan directly to the city project team. Input received via Phase 1 and Phase 2 community outreach and input is summarized in Exhibit 2, the Mid-Project Report. Comments centered in the following areas: •Civic participation and employment •Communication and information •Housing •Outdoor spaces and buildings •Respect and social inclusion •Transportation At the completion of Phase 2, staff and Circulate San Diego assessed the feedback from the survey, Community Conversations and insights gleaned from the Age-Friendly Workshops to prepare a Draft Age-Friendly Action Plan. The Draft Age-Friendly Action Plan is available for review on the city website for public comment and is provided in Exhibit 3. A Zoom workshop to discuss the Draft Age-Friendly Action Plan will be held on June 3, 2021 to discuss the recommendations listed in the Draft Age-Friendly Action Plan. Public comment is open until June 11, 2021. The Draft Age-Friendly Action Plan creates a roadmap for potential additions to infrastructure and programs to meet current and future community needs for all ages and includes recommendations which supports Carlsbad’s effort to improve the build environment and quality of life for residents. The Draft Age-Friendly Action Plan’s recommendations are broken down into six domains of focus: •Outdoor Space & Buildings • Social & Civic Participation • Housing • Health & Wellness • Mobility • Community Connections The Draft Age-Friendly Action Plan sets high-level goals for each of these domains and identifies specific steps to be undertaken over the next three to five years. The specific goals, objectives and actions related to transportation can be found throughout the recommendations in the six domains and were developed to be consistent with the city’s Sustainable Mobility Plan. For the purposes of the interest of the Traffic and Mobility Commission, the goals and objectives within the Mobility domain are as follows: Goal 5.1 – Provide greater opportunity for the community to become involved in active transportation planning and the development of improvements • Objective 5.1.1 – Increase education and opportunities for public participation in transportation planning • Objective 5.1.2 – Inform the public on the progress of the Mobility Element that relate directly to the concerns of older adults Goal 5.2 – Provide safe mobility options within and around the City of Carlsbad for all ages and abilities • Objective 5.2.1 – Increase citywide bicycle ridership by providing safe, maintained, and well-connected bicycle facilities throughout the city • Objective 5.2.2 – Create a more accessible public transportation experience for all residents • Objective 5.2.3 – Engineer and design city streets to self-enforce target speeds and support mobility for all roadway users • Objective 5.2.4 – Apply traffic calming measures and infrastructure improvements to enhance the pedestrian experience Goal 5.3 – Increase information and education about transportation options • Objective 5.4.1 – Provide more transportation-specific education through workshops and information Necessary Council Action The Final Age-Friendly Carlsbad Action Plan will be submitted to City Council for approval at the July 27, 2021 meeting Next Steps Public comment will be open until June 11, 2021 and community members are encouraged to provide their comment directly to the city project team. After the end of the public comment period, staff will work to incorporate input into a Final Age-Friendly Action Plan. As stated above, the Final Age-Friendly Carlsbad Action Plan will be submitted to City Council for approval at the July 27, 2021 meeting. Exhibits 1. Age-Friendly Carlsbad Mid-Project Report 2. Carlsbad Age-Friendly Community Survey 3. Draft Age-Friendly Action Plan Age-Friendly Community Survey of Carlsbad CA 93.66% 0.63% 5.71% Do you reside within the city limits of Carlsbad, California?No Yes Not sure 3.96%14.58% 27.73% 26.31% 16.32% 11.09% How long have you lived in your community?Less than 5 years 5 years but less than 15 years 15 years but less than 25 years 25 years but less than 35 years 35 years but less than 45 years 45 years or more 1.27% 18.67% 30.54%26.74% 13.77% 9.02% How long have you lived in your current residence?Less than 5 years 5 years but less than 15 years 15 years but less than 25 years 25 years but less than 35 years 35 years but less than 45 years 45 years or more 2.22%9.67% 25.20% 26.78% 36.13% How would you rate your current community as a place for people to live as they age? Poor Fair Good Excellent Very good 29.19% 13.24% 57.58% Thinking about your future years, are you more likely to move to a different community, move to a different residence within your current community or stay in your current residence and never move? Move to a different community Move into a different residence within your current community Stay in your current residence and never move 23.26% 27.30% 45.72% 3.72% Wanting a smaller size home 2.34% 89.97% 2.51% Wanting a larger size home 33.17% 32.03% 33.01% 1.79% The cost of maintaining your current residence 60.45%17.20% 20.26%2.09% Wanting a home that will help you live independently as you age, for example a home without stairs Major factor Minor factor Not a factor Not sure Some people find that they need or want to move out of their home as they get older. If you were to consider moving out of your current residence, would the following be a major factor, a minor factor, or not a factor at all in your decision to move? 50.64% 20.58% 28.46% 0.32% Your personal safety or security concerns 25.40% 28.48% 45.15% 0.97% Wanting to move to an area that has better health care facilities 31.12% 23.99% 43.27% 1.62% Wanting to be closer to family 23.14% 31.72% 42.56% 2.59% Needing more access to public transportation 10.71% 3.90% 83.77% 1.62% Wanting to live in a different climate 30.47% 33.39% 34.20% 1.94% Wanting to live in an area that has a lower cost of living 26.94% 36.77% 34.19% 2.10% Wanting to live in an area with better opportunities for social interaction Major factor Minor factor Not a factor Not sure Some people find that they need or want to move out of their community as they get older. If you were to consider moving out of your current community, would the following be a major factor, a minor factor, or not a factor at all in your decision to move? 2.84%7.27% 14.69% 33.65% 41.55% How important is it for you to remain in your current community for as long as possible? Not at all important Not very important Somewhat important Very important Extremely important 9.95% 65.09% 8.06% 2.21% 6.64% Which of the following types of homes best describes where you currently live? Apartment Condominium or co-op Mobile home Senior housing or assisted living facility Single family house Some other type of living arrangement Townhouse or row house Two family house that has two separate living .. 13.00% 86.53% 0.48% Do you own or rent your primary home or do you have some other type of living arrangement like living with a family member or friend? 3.83% 25.84% 68.74% How important is it for you to be able to live independently in your own home as you age? Not at all important Not very important Somewhat important Very important Extremely important 57.53% 25.20% 17.27% Some people find that they need to make modifications to their residence to enable them to stay there for as long as possible. Does your current residence need any major repairs, modifications, or changes to enable you to stay there for as long as possible? No Yes Not sure 5.92% 14.97% 35.36% 30.43% 13.32% Home modification and repair contractors who are trustworthy, do quality work, and are affordable 6.51% 21.65% 29.58%31.69% A home repair service for low-income and older adults that helps with things like roof or window repairs 19.12% 22.11% 31.23% 18.60% 8.95% Seasonal services such as lawn work for low-income and older adults Poor Fair Good Very good Excellent Would you rate your community as excellent, very good, good, fair, or poor on having the following? 9.89% 14.19% 22.17%31.74% 22.01% Sidewalks that are in good condition, safe for pedestrians, and accessible for wheelchairs or other assisitive mobility devices 8.60% 15.29% 26.11%30.89% 19.11% Well-lit, accessible, safe streets and intersections for all users 13.93% 20.16% 24.75% 26.39% 14.75% Audio and visual pedestrian crossings 18.05% 21.63% 25.04% 22.60% 12.68% Separate pathways for bicyclists and pedestrians 4.16% 28.80% 34.88% 20.48% Well-maintained streets 1.44% 30.18% 36.12% 24.88% Easy to read traffic signs 14.93% 21.19% 28.09% 24.56% 11.24% Enforced speed limits Poor Fair Good Very good Excellent Would you rate your community as excellent, very good, good, fair, or poor on having the following? 0.97% 21.52% 45.15% 28.32% Well-maintained homes and properties 4.35%28.43% 34.11% 23.75% 9.36% Affordable housing options for adults of varying income levels such as older active adult communities, assisted living and comm 4.88%23.74% 34.68% 26.26% 10.44% Homes that are built with things like a no step entrance, wider doorways, and first floor bedrooms and bathrooms 3.80% 36.44% 30.92% 21.07% 7.77% Well-maintained, safe low-income housing 2.30%8.36% 22.13% 30.66% 36.56% Well-maintained parks 4.20%9.58% 26.72% 31.26% 28.24% Safe parks Poor Fair Good Very good Excellent Would you rate your community as excellent, very good, good, fair, or poor on having the following? 5.29%14.05% 28.76%33.88% 18.02% Public buildings and spaces including restrooms that are accessible to people of different physical abilities 7.84% 21.41% 32.19% 26.47% 12.09% Enough benches for resting in public areas like parks, along sidewalks, and around public buildings 7.57% 20.07% 30.59% 27.30% 14.47% Conveniently located emergency care centers 4.10%12.46% 25.74% 34.43% 23.28% Well-maintained hospitals and health care facilities 15.87% 27.82% 32.59% 16.72% 7.00% Neighborhood watch programs 8.10% 20.17% 31.90% 26.12% 13.72% Conveniently located public parking lots and areas to park including handicapped parking 6.44% 20.30% 29.21% 24.92% 19.14% Affordable public parkings 61.81% 38.19% Walk 2.26% 97.74% Drive yourself 78.44% 21.56% Ride a Bike 84.57% 15.43% Have others drive you 98.87% 1.13% Take a taxi No Yes How do you usually get around your community for things like shopping, visiting the doctor, running errands, or other things? 80.26% 19.74% Use a ride source company such as Uber or Lyft 97.39% 2.61% Use a special transportation service, such as one for seniors or persons with disabilities 91.39% 8.61% Use public transportation 95.04% 4.96% Some other way 97.56% 2.44% I do not get out of the house 25.21% 29.24% 26.39% 12.27%6.89% Accessible and convenient public transportation 13.20% 26.41% 37.68% 16.55%6.16% Affordable public transportation 10.51% 20.11% 40.94% 21.01% 7.43% Well-maintained public transportation vehicles 5.76%22.12% 25.18%35.61% 11.33% Timely public transportation 19.32% 25.04%33.09% 15.38%7.16% Safe public transportation stops or areas that are accessible to people of varying physical abilities 15.73% 21.91% 38.01% 16.10% 8.24% Special transportation services for people with disabilities and older adults Poor Fair Good Very good Excellent 6.78% 21.32% 35.85% 22.48% 13.57% Well-trained certified home health care providers 15.29% 33.92%32.16% 12.16%6.47% Affordable home health care providers 5.01%14.67% 27.73%27.91% 24.69% A variety of health care professionals including specialists 4.67%18.26% 41.38% 23.12% 12.58% Health care professionals who speak different languages 3.19%7.79% 28.67% 31.86% 28.50% Respectful and helpful hospital and clinic staff Poor Fair Good Very good Excellent Would you rate your community as excellent, very good, good, fair, or poor on having the following? Thinking now about health care professionals in your community, would you rate your community as excellent, very good, good, fair, or poor on having the following? 7.31%16.58% 32.98%26.20% 16.93% Affordable health and wellness programs and classes in areas such as nutrition, smoking cessation, and weight control 8.87% 18.09% 28.00% 29.04% 16.00% Affordable fitness activities specifically geared towards older adults 8.87% 18.62% 34.22% 23.94% 14.36% Conveniently located health and social services 12.57% 26.64% 28.52% 20.08% 12.20% A service that provides people to help seniors easily find and access health and supportive services 6.37%17.76% 31.47%33.40% 11.00% Affordable home care services including personal care and housekeeping 7.24% 21.90% 33.71% 22.29% 14.86% Easily understandable and helpful local hospital or clinic answering services Poor Fair Good Very good Excellent Thinking about health and wellness services in your community, would you rate your community as excellent, very good, good, fair, or poor on having the following? 2.08%0.80%10.24% 44.96% 37.44% How often do you have contact with family, friends, or neighbors who do not live with you?Less than monthly Once a month Once every 2 or 3 weeks Once a week Several times a week, but not everyday Everyday 6.43% 29.10% 28.46% 36.01% I lack companionship 4.37%23.30% 34.63% 37.70% I feel left out 4.71% 23.70% 30.36% 41.23% I feel isolated from others Often Sometimes Rarely Never How often do you feel the following? 11.72% 88.28% No Yes If you were in trouble, do you have friends or family who can help you at any time of the day or night? 47.421% 52.579% Department of Parks and Recreation 64.86% 35.14% Faith community 56.37% 43.63% Local organizations or businesses 64.52% 35.48% Community center 59.40% 40.60% Senior center 84.27% 15.73% Offerings through my work 34.73% 65.27% Online programs 62.50% 37.50% Some other sources 81.76% 18.24% I do NOT participate in any continuing ed- ucation/self-im- provement classes No Yes Do you use the following sources for continuing education or self-improvement classes or workshops in your community? 7.40%15.46% 31.74%31.09% 14.31% Conveniently located entertainment venues 26.43% 11.28% 28.28% 25.59% 8.42% Activities geared specifically towards older adults 25.09% 12.97% 29.35% 24.40% 8.19% Activities that offer senior discounts 30.69% 10.17% 35.52% 16.72%6.90% Activities that are affordable to all residents Poor Fair Good Very good Excellent 9.95% 25.21% 35.85% 20.58% 8.40% Activities that involve both younger and older people 11.70% 22.16% 37.23% 20.92% 7.98% A variety of cultural activities for diverse populations 5.18%21.88% 33.40%27.26% 12.28% Local schools that involve older adults in events and activities 7.99% 21.53% 32.47% 24.48% 13.54% Continuing education classes or social clubs to pursue new interests, hobbies or passions 13.42% 26.07% 37.35% 16.15% 7.00% Driver education or refresher courses 4.73%19.96% 25.22%29.42% 20.67% A range of volunteer activities to choose from 8.51% 23.44% 29.49% 25.33% 13.23% Volunteer training opportunities to help people perform better in their volunteer roles 9.57% 21.12% 30.69% 26.17% 12.45% Opportunities for older adults to participate in decision making bodies such as community councils or committees 11.23% 25.31% 27.45% 22.99% 13.01% Easy to find information on available local volunteer opportunities 4.11%22.79% 34.29% 30.18% 8.62% Transportation to and from volunteer activities for those who need it Poor Fair Good Very good Excellent 3.43% 14.03% 8.32% 6.53% 57.42% Which of the following best describes your current employment status? Unemployed, but looking for work GO TO Question 28 Not in labor force for other reasons SKIP TO Question 29 Employed, part-time GO TO Question 28 Employed, full-time GO TO Question 28 Self-employed, part-time GO TO Question 28 Self-employed, full-time GO TO Question 28 Retired, not working at all SKIP TO Question 29 11.57% 13.81% 12.69% 24.63% 34.70% 2.61% How likely is it that you will continue to work as long as possible, rather than choosing to retire and no longer work for pay? Not at all likely Not very likely Somewhat likely Very likely Extremely likely Not sure 1.86%25.21% 36.98% 26.65% 9.30% A range of flexible job opportunities for older adults 2.10%28.57% 36.55% 26.47% 6.30% Job training opportunities for older adults who want to learn new job skills within their job or get training in a different field of work. 6.67%2.58%24.73% 37.63% 28.39% Jobs that are adapted to meet the needs of people with disabilities 2.12% 29.30% 35.03% 25.48% 8.07% Policies that ensure older adults can continue to have equal opportunity to work for as long as they want or need to regardless Poor Fair Good Very good Excellent Would you rate your community as excellent, very good, good, fair, or poor on having the following? Would you rate your community as excellent, very good, good, fair, or poor on having the following? Would you rate your community as excellent, very good, good, fair, or poor on having the following? 3.84% 80.13% 16.03% Local Senior Centers 10.55% 48.10% 41.35% Office of Healthy Aging (formerly Dept. of Elderly Affairs)3.98% 90.22% 5.80% Family or friends 12.02% 52.09% 35.89% Local nonprofit organizations 27.67% 47.29% 25.04% AARP 38.33% 40.03% 21.64% Faith-based organizations like churches or synagogues No Yes Not sure 6.11% 88.12% 5.78% Internet 74.24% 10.38% 15.38% Phone Book 14.72% 71.07% 14.21% Your doctor or other health care professional 26.03% 39.55% 34.42% Local government offices like the Health Department 18.15% 62.69% 19.16% Library 13.16% 29.08%57.76% Some other source 11.48% 20.17% 28.17% 26.96% 13.22% Access to community information in one central source 12.07% 25.95% 29.73% 22.52% 9.73% Clearly displayed printed community information with large lettering 11.40%2.94% 24.18% 31.43% 30.05% Free access to computers and the Internet in public places such as the library, senior centers or government buildings 15.18% 29.31%32.64% 14.35%8.52% Community information that is delivered in person to people who may have difficulty or may not be able to leave their home 10.11% 24.84% 38.11% 17.89% 9.05% Community information that is available in a number of different languages Poor Fair Good Very good Excellent Would you turn to the following resources if you, a family member or friend needed information about services for older adults such as caregiving services, home deliver.. Would you rate your community as excellent, very good, good, fair, or poor on having the following? 73.30% 26.70% Are you male or female?Female Male 25 43 46 48 50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88 90 104 0 20 40 60 133427899111124161619261717242020254726182613111525151115857711955256211What is your age as of your last birthday? 5.84% 11.04% 2.11% 15.75%62.66% What is your current marital status?Never married Not married, living with partner Separated Widowed Divorced Married 51.04%47.35% 1.61% Are you or your spouse or partner currently a member of AARP? No Yes Not sure 87.41% 12.59% Child/children under 18 84.39% 15.61% Child/children 18 or older 93.74% 6.26% Child/children away at college 96.01% 3.99% Parents 84.16% 15.84% Other adult relatives or friend 18 or older No Yes Besides you, do you have any of the following people living in your household? 0.64%5.26% 21.69% 43.54% 28.87% In general how would you rate your health?Poor Fair Good Very good Excellent 3.22%6.11% 15.76% 74.92% Does any disability, handicap, or chronic disease keep you or your spouse or partner from participating fully in work, school,housework, or other activities? Yes, both me and my spouse or partner Yes, my spouse or partner Yes, myself No 86.96% 13.04% A family caregiver is someone who provides care for an adult loved one who is ill, frail, elderly, or has a physical, mental, or emotional disability. This care may include helping with personal needs like bathing or dressing, meals, household chores, shopping, transportation, managing medical care or finances, or even visiting regularly to see how they are doing. This adult need not live with you. Are you currently a family caregiver providing unpaid care to an adult loved one to help them take care of themselves? No GO TO Question 40 Yes SKIP TO Question 41 17.78% 26.96% 25.62% 17.21% 12.43% How likely is it that you will provide unpaid care to an adult loved one in the future? Not at all likely Not very likely Somewhat likely Very likely Extremely likely Rent Own Neither own nor rent b.. 27.58%40.32% What is the highest level of education that you completed?High school graduate, GED or equivalent Post-high school education/training (no degree) 2-year college degree 4-year college degree Graduate or professional degree(s) Post-graduate study (no degree) K-12th grade (no diploma) 88.37% 2.33% If you are Hispanic or Latino, please indicate which language best represents the 95.21% 4.79% Are you of Hispanic, Spanish, or Latino origin or descent?No SKIP TO Question 44 Yes GO TO Question 43 Do not hav.. English language y.. Spanish 0 100 200 300 400 4 0 200 400 600 563 0 100 200 300 400 19 0 100 200 300 400 6 0 100 200 300 400 26 Black or African American White or Caucasian Asian American Indian or Alaska Native Other What is your race? 0.32% 88.73% Thinking about your state elections for Governor and Legislators in the last 10 years, how often would you say you vote? Never Seldom About half of the time Most of the time Always 44.04% 24.70% 22.97% 8.29% Do you consider yourself to be a Democrat, a Republican, an Independent, or something else? Democrat Independent Republican Something else 4.51% 15.88% 16.47%18.24% 31.37% What was your annual household income before taxes in 2019? $10,000 to $19,999 $20,000 to $29,999 $30,000 to $49,999 $50,000 to $74,999 $75,000 to $99,999 $100,000 to $149,999 $150,000 or more Less than $10,000 9209520089021192007920089200992010920119201492018920249202692054920569205792078920819208492110921309262992809930080 100 200 1112137114151 133 90 131 203 1111 What is your 5-digit zip code? Exhibit 1 Page 1 of 21 AGE-FRIENDLY CARLSBAD Mid-Project Report April 5, 2021 Carlsbad, California became part of the American Association of Retired Persons (AARP)’s Livable Communities Network in 2020. In an effort to engage residents and community leaders in increasing livability even further, especially for older adults, the city partnered with The San Diego Foundation, AARP, and Circulate San Diego to better understand residents’ perceptions and needs. The following Mid-Project Report is intended to provide insights gleaned from conducting a project survey and collecting additional insights through online input tools, printed questionnaires, and hosting three (3) interactive public workshops in partnership with the Carlsbad Senior Center. This Mid-Project Report was finalized after the third Age Friendly Carlsbad Workshop on March 25, 2021 and a presentation to the Senior Commission on April 1, 2021. PART A: Summary of Survey Findings PART B: Summary of Online Input via Social Pinpoint PART C: Summary of Interactive Community Workshops (on-going) PART A: Summary of Survey Findings What we asked: Respondents were asked to indicate their experiences with the Domains of Livability using AARP’s survey model. Who took the survey: 635 responses were received between Aug. 10 - Sept. 13, 2020. Seventy-three percent of the respondents were female with nearly one-third of the total respondents residing in the 92008 Zip Code. Zip Codes 92009 and 92011 each contributed 21% of the respondents. Over 83% of respondents reported an annual income of greater than $50,000. Fifty-seven percent of the respondents have lived in Carlsbad for more than 15 years. The largest percentage of residents (28%) have lived in Carlsbad for 5 to 15 years. The percentage of residents who own the home they live in is 87%. DATE OF RELEASE: 04/05/2021 73.3% 26.7% Female Male Exhibit 2 {city of Carlsbad ■ AAftft Real ~ Possibilities California ■ ,,~~~ ... 11it·SanDi o .... _ ~\\ Founda ion 'ill Growing,, V1br nc Re on 0 :, CIRCULATE 0 Page 2 of 21 Table 1 below illustrates demographic information about survey participants, as well as an overall rating of Carlsbad as a place to live as people age: Female Male Gender 73.3% 26.7% 92008 92009 92010 92011 Other Residence Zip Code 33.9% 21.9% 15.1% 22.2% 5.7% < $30,000 $30-49,999 $50 – 99,999 >$100,000 Socio-Economic Status 7.7% 9.22% 32.4% 49.6% Excellent Very Good Good Fair Poor Place to Live 26.8% 36.1% 25.2% 9.7% 2.2% Table 1 - Survey demographics and insight about aging in Carlsbad 26.8% 36.1% 25.20% 9.70% 2.20% Excellent Very Good Good Fair Poor Figure 1 - Gender breakdown of survey participants Figure 2 – Carlsbad rated as a place to age Exhibit 2 {city of Carlsbad ■ ■ ■ ■ ■ AAftft Real ~ Possibilities California :, CIRCULATE 0 Page 3 of 21 Summary responses from the survey are as follows: The survey questions were developed by AARP and are based on the Domains of Livability. Typically, there are Eight Domains of Livability, which include Housing, Outdoor Paces & Buildings, Transportation, Social Participation, Respect & Social Inclusion, Work & Civic Engagement, Communication & Information, and Community and Health Services. Those topics have been included and consolidated into the six topic areas shown below. Key themes from each topic area and a detailed summary from each topic area are listed below. A link to the full survey results can be accessed through the project webpage: Carlsbadca.gov/AgeFriendlyCarlsbad Detail for each livability domain topic and respondents’ perception of their functional ability follows: Housing Of those surveyed, 65.1% of the respondents live in a single-family house and 86.6% own their home. Most respondents agreed that Carlsbad homes and properties are maintained very good or excellent (73.5%) and 95.5% said that it is very important or extremely important to be able to live independently in their own home as they age. Respondents considered Carlsbad fair or good for housing attributes that include the trustworthiness of modification and repair options (50.4%) and modification affordability (61.3%). However, several housing attributes were noted for receiving many poor ratings, including well-maintained, safe low-income housing (36.4%), affordable housing options for adults of varying income levels (28.3%), and having housing options that are built with things like a no-step entrance, wider doorways, and first floor bedrooms and bathrooms (23.7%). In evaluating a respondent’s desire to stay in Carlsbad as they age or to move, only 2.3% said that having a larger home is a major factor to stay in Carlsbad and 60.5% said it is a major factor to have a home that helps them live independently, for example, one without stairs. Key Take-Aways It is important to residents to have a variety of housing options and feel safe living in their home and community. Additionally, as residents age, there is a high desire to live independently and to have access to affordable and accessible housing in Carlsbad. Outdoor Spaces and Buildings Respondents rated most aspects of this domain very good or excellent, including well-maintained parks (67.3%), safe parks (59.5%), and sidewalks that are in good condition, safe for pedestrians, and accessible for wheelchairs or other assistive mobility devices (53.8%). Of the respondents, 53.6% said the quantity of benches for resting in public spaces is good or fair. Neighborhood watch programs were rated as poor or fair by 43.7% of the respondents. Key Take-Aways The current status of public spaces and facilities in Carlsbad is good, as stated by residents, and it is important to keep these public amenities accessible and safe for all. Suggestions for programming were made, especially focused around intergenerational opportunities. Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 4 of 21 Transportation Most respondents get around Carlsbad by driving themselves (97.7%), followed by walking (38.1%), riding a bike (21.6%), using a ride share company (i.e., Lyft) (19.8%), being driven by others (15.4%), and using public transportation (8.6%). Public transportation received poor or fair ratings for accessibility and convenience (54.4%), timeliness (47.3%), safety of use for all abilities (44.3%), and affordability (39.6%). Respondents rated aspects of this domain very good or excellent for easy-to-read traffic signs (61%), well-maintained streets (55.4%), and well-let, accessible, safe streets and intersections for all users (50%). Aspects rated poor or fair by respondents included having separate pathways for bicyclists and pedestrians (39.6%), offering driver education or refresher courses (39.5%), and offering audio and visual pedestrian crossings (34.1%). Key Take-Aways While most residents sated that they rely on driving to get around, areas of improvement include intersections with safe crossings and access to transit. There is also a desire to improve and expand the city’s transportation programs for intra-city travel services and education about alternative mode options. Health and Wellness Many respondents rated the quality of healthcare services as good, including having access to healthcare professionals who speak different languages (41.4%), having well-trained certified home health care providers (35.9%), and conveniently located health and social services (34.2%). Carlsbad excelled in this domain with very good and excellent ratings for having respectful and helpful hospital and clinic staff (60.4%), well-maintained hospitals and health care facilities (57.7%), having a variety of healthcare professionals and specialties (52.6%), and affordable fitness activities geared towards older adults (45%). Respondents provided poor or fair ratings to affordable home care services for personal care and housekeeping (49.3%) and affordable home health care providers (49.2%). Key Take-Aways For Carlsbad residents, of all ages, maintaining or bettering personal health is important. Improvements that residents prioritize include offering affordable healthcare options and having conveniently located health services and resources. Social and Civic Participation Seventy-one percent of respondents said that the availability of continuing education classes or social clubs to pursue new interests, hobbies, or passions is good, very good, or excellent in Carlsbad. When it comes to diversity of activities, respondents said that Carlsbad is good or fair at offering activities that involve both younger and older people (61.1%) and a variety of cultural activities for diverse populations (59.4%). Local schools involving older adults in events and activities was rated as poor or fair by 55.3% of the respondents. When it comes to companionship, respondents sometimes or often feel a lack of companionship (35.6%), feel isolated from others (28.4%), and feel left out (37.7%). Additionally, 11.7% of residents do not have friends or family that they can call at any time of day or night if they are in trouble. When it comes to employment and training, respondents feel services are mostly poor or fair. This includes job training opportunities for older adults who want to learn new skills (65.2%), policies that ensure older adults can continue to Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 5 of 21 have equal opportunities to work (64.3%), jobs that adapt to meet the needs of people with disabilities (62.3%), and having a range of flexible job opportunities for older adults (62.2%). Most respondents said access to volunteering opportunities and participating in decision making bodies is good, very good, or excellent. However, 57.1% said that transportation to and from volunteer activities is poor or fair. Key Take-Aways There is a strong desire for socialization and programming to combat isolation, which has been heightened because for COVID-19. Residents are interested in employment and volunteering opportunities to stay active and involved. Community Information Respondents in Carlsbad rely heavily on the internet for information and communication at 88.1%. Other primary means of retrieving information include family or friends (90.2%), local senior centers (80.1%), doctor or other health professionals (71.1%), and the library (62.7%). Respondents rated the free access to computers and the internet in public spaces as very good or excellent (61.5%). Overall, access to information is well rated but respondents rated community information that is delivered in-person to people who may have difficulty or may not be able to leave their home as poor or fair (44.8%). Key Take-Aways Carlsbad residents have a high competency with digital information and are able to access community and civic information via the internet and social media. It is recommended to continue working on information accessibility to reach all populations, especially those who are home-bound and non- English speaking. Key Take-Aways from all Domains Shown Above Some of the findings discussed can be categorized into several categories and are not exclusively reviewed based on the category they are shown a part of above. Demographics indicate that the people who completed the survey (and attended the community workshops) may have been disproportionately well off, English-speaking, highly educated, and physically mobile compared to census data for the general population of those 45 years old and older. Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 6 of 21 PART B: Summary of Online Input via Social Pinpoint What we asked: Residents and leaders were encouraged to participate in the online engagement tool, Social Pinpoint, through e-newsletters, Senior Center outreach and meal programs, information from the City Manager e-newsletters, social media, by participating in the Community Conversations, and word of mouth. The Social Pinpoint tool is accessed through the Age-Friendly Carlsbad webpage at Carlsbadca.gov/AgeFriendlyCarlsbad. Social Pinpoint is an online engagement and input tool that makes it easy to for community members and stakeholders to provide comments and feedback in a virtual format. The Social Pinpoint tool was chosen for this project because of the onset of COVID-19 restrictions that prevented large groups gatherings. Typically, in-person community workshops would be hosted at locations around the community to collect input from residents, but this was not an option due to the pandemic. Social Pinpoint provided the opportunity to engage community members in a safe and thoughtful manner, while also providing a format that allows residents and stakeholders to participate at any time, at a convenient pace, and with a preferred language. Who participated in Social Pinpoint: As of Jan. 14, 2021, 83 comments have been posted to the Ideas Wall and 24 comments have been posted to the Mapping Tool through the Social Pinpoint online engagement platform. The online tools launched October 2020 and are currently still available and receiving comments through the Age-Friendly Carlsbad webpage. Paper versions of the online engagement questions were delivered to targeted community locations, and completed forms were collected and inputted into the online platform (these forms have been included in the total counts shown below). Ideas Wall participant comments have been summarized by domains of livability and are described as follows: Civic Participation & Employment Communication & Information Housing Outdoor Spaces & Buildings Respect & Social Inclusion Transportation The summaries below are from comments and suggestions provided by residents. In this platform, comments could be “up” or “down” voted by others. It is included below if comments received up and/or down votes by other residents. The average age of the Ideas Wall participants was 59 and a majority reside in the 92008 Zip Code. A topic that was not included as an option but received input was Health and Wellness. A category for this topic has been included below in “Other Topics of Discussion.” Health & Wellness was not included in the Social Pinpoint tool because of the community’s overall satisfaction with this topic, demonstrated by the survey results. 1. Civic Participation & Employment This domain received one comment on the ideas wall. However, when assessing input as a whole with the survey, job access and opportunities is of need/interest. The comment included: Interest in joining the Civic Academy Training, which stopped when COVID-19 began and is encouraged to restart digitally. (received two up votes) Exhibit 2 {city of Carlsbad AAftft Real ~ Possibilities California :, CIRCULATE 0 Page 7 of 21 Key Ideas This response highlighted the importance of working with community partners to provide hybrid programs and activities as virtual and in-person events to help sustain the availability of programs. 2. Communication & Information This topic received a variety of input, related mostly to communication between the city and residents, as well as how programs are performed and operated. Comments and suggestions about Communication & Information included: • Growing the relationship between seniors and Senior Center staff • Appreciation for Twitter feed information as a useful way to get local information (City of Carlsbad, Carlsbad Police, NCTD, and others) • The best source for getting current information and notifications • Where can resources about aging (transportation, home modifications, assisted living, nursing homes, etc.) be found (received one up vote) • The City Manager’s notes are well-written and informative (another participant agreed that the City Manager’s updates are informative and reliable, but that the social media presence is sparse) (received four up votes) • More updates on the main city website and social media would be helpful • Working with residents to offer programs at the Senior Center Key Ideas Respondents stressed the importance of diversifying communication strategies to reach all residents and evaluating where improvements can be made to strengthen the information channel between the city and residents. 3. Housing This topic has crossover with other domain topics. Residents highlighted affordability, building form, availability, access, and safety as top concerns when it comes to housing. Comments and suggestions about affordability: • Available housing for seniors on fixed social security and with moderate to low income that are walkable to stores and amenities • Housing in Carlsbad is in demand for people priced out of Orange County • Need low-income housing to live near my daughter because her help is sometimes needed • Create a low-income complex with easy access to the supermarket, affordable retailers, the library, and the post office • More affordable housing options in the Village and other parts of Carlsbad because economic diversity is important • People who work in Carlsbad should have opportunities for housing • Need for affordable housing options and increased security (received one up vote) • Bonds and tax increases make it hard to afford Carlsbad (received three up votes) Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 8 of 21 Comments and suggestions about form and availability: • More density and taller buildings make Carlsbad less age-friendly and single-family homes are being pushed out (received one up vote) • More choices for housing • Appreciation for the live-work and retail spaces in Carlsbad that increase density, especially close to the train station, but do not go to extensive lengths to change the character (received one up vote) • Ideas for ways to modify a home in case for multi-story homes (received two up votes) • Granny flats would be a good option for independent senior living and the city could help provide more senior housing • Pre-permitted plans for granny flats help with single-family home access, the desire to age-in-place, and to promote home ownership for extended family (received five up votes) • Scarcity of single-story homes; limited options may drive out residents (received two up votes) • More housing developments with one-story or plans with master on first floor • Incentive for developers to include universal designs that work for people of all ages and abilities; virtual resource center with links for remodels and upgrades • People are struggling to find housing as they face age-related limitations; the housing being built is going in the opposite direction with multiple levels/stairs (received five up votes) Comments and suggestions about accessibility and safety: • More housing developments built with seniors in mind (many developments have stairs) • High-density housing is good close to transit (received three up votes) • Modify city housing plans to require single-story housing and/or multi-story housing with elevators, grab bars, and wider hallways for those with mobility issues (received three up votes) • Housing is not safe because of homelessness and we need a County-wide solution (received four up votes) Key Ideas Respondents stressed the desire for the city to work with community partners to diversify the housing stock to meet the needs of all income levels and accessibility types. Suggestions were made for housing decisions to be implemented with an age-friendly lens and to consider additional programming and education about housing topics. 4. Outdoor Spaces & Buildings Themes that residents shared relate most to improving upon existing facilities, as well as areas of concern for access when it comes to open space and buildings. Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 9 of 21 Comments and suggestions about accessibility and safety: • Live near Poinsettia Park, but it’s not accessible because of a large slope; this neighborhood has a large population of seniors, but no transportation to get them to the park (received two up votes) • Love that there is such accessibility to the beach and the oceanfront, but have concern for the speed of cars (appreciates the new lighted crosswalks installed) • Large RV park at the beach (Tamarack) obstructs view and takes up multiple car spaces; takes away the opportunity for locals and visitors to access the beach • Eliminate RV parking/camping south of Tamarack; family likes to go but difficult to find parking as people save spots (received three up votes) • Like how recent park projects include walking paths, including Alga Norte and the Veteran’s park; safe and pleasant for people of all ages and without tripping hazards (requests to maintain this) (received three up votes) Comments and suggestions about activities and facilities: • Getting outside and participating in activities keeps you healthy • There are no multi-purpose fields available to rent • More, smaller parks for kids, seniors, and everyone; there are several large-acre parks that you have to drive to (received one up vote) • Like to vary walks between trails and paths, and hilly and flat; paths and trails need to be safe, wide, and include amenities like benches and shade; trails are even more important because of the pandemic (received one up vote) • Please keep the open spaces and trails, it is a huge benefit to living in Carlsbad; would like more emphasis on native plants and trees (received one up vote) • Need a warm water pool, Tri-City Wellness has been closed since March • Please get an Arthritis Foundation Warm Water Pool, also helps with rehab; surprised Carlsbad does not have one (received three up votes) • Pick-up soccer for 50+; it’s hard to find space to play since most fields are taken up by youth sports (received one up vote) • More open space to walk and hike; glad we have it already but also want more • Walking the coast is stressful as there are too many users (walkers, joggers, bikers, baby strollers) and not enough space; reduce car traffic and give space back to recreational users (received three up votes) • Need a dog park in the Village (next to the railroad tracks between Grand Avenue and Carlsbad Village) • Outdoor spaces need to be kept clean and sanitary, not just places for homeless • More public art • Nineteen-year struggle for a park in the Ponto area; leaders fought against it and favored a dense development (received one up vote) • Holiday Park does not have a sidewalk that goes all the way around the park (received one up vote) Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 10 of 21 Key Ideas Respondents expressed the desire for the city to maintain and improve the quality of public facilities throughout Carlsbad and evaluate opportunities to increase open space where there are deficiencies. 5. Respect & Social Inclusion This domain received comments that spoke to physical spaces that provide social and inclusive opportunities, as well as perspectives on how community members interact with each other. Several comments related more to a health and wellness category and those have been included below under “Other Topics of Discussion.” Comments and suggestions included items specific to the Senior Center: • Lack of senior meeting locations in south Carlsbad; could use a large rec room at Stagecoach and there could be meals and a microwave • No place where seniors can go and hang out, people show up to classes at the Senior Center and then leave; nice to have a space to read the paper, chat with others, play cards (received one up vote) • Senior Center lunchtime drive-through is restricted to residents and not age-friendly to all residents • Have space at the Senior Center to sit, enjoy, and socialize Comments and suggestions related to social programs: • More socialization opportunities for 60+ • Pre-COVID, there was a 45+ basketball league in UTC with diverse group and having mature adult sport leagues helps foster community among groups who may otherwise not interact (received five up votes) • Expand on events in the park and library to bring people together (received one up vote) • Have more green spaces to interact and not have to drive to an open space Comments and suggestions related to community and interactions: • Social inclusion holds people together and respect means no discrimination • Love living in Carlsbad, one of the best places in the country • Want to engage socially and live civilly • Seems that newer Councilmembers are not inclusive of all ages, genders, ethnic groups and this doesn’t help create community • Homeless people in the street make me feel less safe with age (received one up vote, one down vote) • People are friendly and out more because of the pandemic, but NextDoor shows bias in Carlsbad, including racism, criminalization of homeless, and neighbors complaining about neighbors; City should encourage diversity and acceptance through community awareness programs (received six up votes, one down vote) • More seating in public spaces would encourage socialization between neighbors • Long way to drive from La Costa to participate in programs; Stagecoach Park could have classes (received one up vote) Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 11 of 21 Key Ideas Respondents would like the city to provide more intergenerational activities that help combat isolation and provide socialization opportunities. Activities could be specific to age and interests, but greater efforts towards increasing community connections between all residents should be a priority. 6. Transportation The themes for the transportation topic were alternative modes of transportation and insufficient infrastructure, as well as the need to a local mobility option to assist with essential trips and parking. Comments and suggestions that relate to alternate modes of travel (biking, walking, public transit): • At 77 years old, rides a bike every day and bike safety improvements are needed • Desperately need more sidewalks and bike paths (near Agua Hedionda Lagoon); the pandemic has caused crowded streets and many areas have no sidewalks • Carlsbad Boulevard (between Tamarack and Pine) is dangerous for pedestrians; many cars blow through intersections (received one up vote) • With aging population, improving bike lanes is not a good use of money • Check the city’s Mobility Plan • Some signals are censored for bikes, but not all • Make drivers more aware of bikes through painted bike lanes and physical barriers • Sold my car and now use an ebike and it would be good to have more safe bike paths, places to safely lock bikes, and ebike charging stations (received three up votes) • Would use buses and trains, but they are not clean • Need safer bike lanes in Carlsbad with buffer from traffic, especially in south Carlsbad near Ponto Beach (received four up votes) • Don’t feel safe in the bike lanes and need a three-foot buffer, bike crossing buttons, and bike lanes in all areas (received one up vote) Comments and suggestions that relate to city-run, rideshare, or voucher transportation: • Cannot get anywhere without a car; if public transportation or the city provided ride service that was convenient, may consider not using a car • Love free senior ride service available from the city (received one up vote) • Seniors should be encouraged to use Uber/Lyft as a low-cost option, it is still not affordable for seniors; can the city provide a voucher? (received three up votes) • Consider an intra-Carlsbad shuttle that connects residential areas to shopping, medical areas, and city services, with a minimal fare (received four up votes) • Many people rely on County or insurance-based disabled transportation options • Difficult to get the Kaiser in San Marcos and unsure how to get transportation information/services other than Uber/Lyft for disabled husband (received three up votes) Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 12 of 21 Comments and suggestions that relate to parking: • Allow easy parking for seniors, want to pull up to a business and walk in; need more parking • Wonderful that Carlsbad has free parking in town and along the beach, but during the summer, RVs should not be allowed to take up multiple spaces received three up votes) Key Ideas Respondents expressed the need for the city to work with community partners to expand the mobility network by increasing awareness and safety strategies around alternative transportation (walking, biking, and public transit). Respondents also want the city to explore opportunities to provide intra-city transportation services and assist with the improvement of transportation accessibility. Other Topics of Discussion Other topics that residents had comments about that fall outside of the six domain topics included Health & Wellness. Comments and suggestions about health and wellness included: • Caregiver communication network for those aging in place (received one up vote) • Health and wellness should be in every category and is the most important as you age • Senior lunches are very helpful and having fitness classes when COVID-19 is over • Senior lunches have helped me stretch my budget, but I would like to see more produce • Paint lines on tennis courts for pickleball because courts are underutilized and people are trying to live healthier lives; put subsidized golf money into pickleball Key Ideas Respondents would like the city to consider the health and wellness of all residents for all projects and programs. The Senior Center is a valuable community resource, and the services that are provided through this facility should be maintained and evaluated for improvements to help benefit older adults from around the city. Mapping Tool participant comments have been summarized by the comment type and are described as follows: Existing Age-Friendly Examples in Carlsbad Issues & Concerns Opportunity areas The summaries below are from comments and suggestions left by residents on the Mapping Tool. In this platform, an interactive map allowed participants to drop a pin at an exact location and leave a comment about that location. These comments could be up or down voted by others. It is included below if comments received up and/or down votes by other residents. Additionally, residents could Exhibit 2 {city of Carlsbad AAftft Real ~ Possibilities California :, CIRCULATE 0 Page 13 of 21 comment on others’ responses, and those items have been included as a sub-bullet where appropriate. The average age of the Mapping Tool participants was 61 and a majority reside in the 92008 Zip Code. 1. Existing Age-Friendly Example in Carlsbad A resident would select this comment type if they knew of a location/feature in Carlsbad that demonstrates a current example of livability within the City. Examples of livability in Carlsbad currently include: • The Senior Center (received one up vote) • Georgina Cole Library – The library and community garden (received one up vote) Key Ideas Carlsbad hosts current examples of livability, and it is evident that the availability of pubic open space and facilities contributes greatly to the livability in the community. 2. Issues & Concerns A resident would select this comment type if they wanted to identify a location/feature in Carlsbad where a livability issue or concern exists. Issue & Concern locations and comments included: • Northern Carlsbad Boulevard – Flashing lights are not stopping traffic for walkers crossing Carlsbad Boulevard (received one up vote) • Parking south of Tamarack – Limit RV parking south of Tamarack (received three up votes) o Yes, RVs take up too much space • Carlsbad State Beach at Lower Seawall – Control traffic on lower seawall to pedestrians; bikers, skateboarders, scooters, and dog walkers who do not read signage (received four up votes) • Walnut Avenue between Roosevelt Street and Madison Street – Getting around without a car is difficult due to very little public transportation (received one up vote) • Walnut Avenue between Roosevelt Street and Madison Street – Village area is conducive to biking but traffic makes it challenging (received one up vote) • Madison Street near Oak Avenue – Need a stop sign or crosswalk because cars drive too fast • Harding Street near Oak Avenue – Need a stop sign or crosswalk because cars drive too fast • Carlsbad Village Drive from the east – Walking to the Village from the east side of the freeway has limited access points; need pedestrian bridge(s) between Tamarack/Village Drive and La Flores/Village Drive so more people could leave their car at home (received three up votes) o Yes, this area is very dangerous, especially for young children (received one up vote) • Carlsbad Village Drive between Pio Pico Drive and I-5 off-ramp – Congested and dangerous are to walk or bike due to bad design; traffic backs up on Carlsbad Village Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 14 of 21 Dr both ways (received one up vote) • Chestnut Avenue from the high school to the city center – Feel threatened bike riding under the freeway where there are no bike lanes so rides on the sidewalk • Poinsettia Lane on east side near Brigantine Dr – Add sidewalk for safety (received one up vote) • Alicante Road, south of Alga Road – Cars race on roadway, something needs to happen since deaths and crashes have already occurred (received one up vote) Key Ideas Residents are largely concerned with roadway safety and having safe and accessible access to community resources, like parks and the shoreline. Safety improvements should be prioritized at intersections where pedestrians and bicyclists are the most vulnerable. 3. Opportunity Areas A resident would select this comment type if they wanted to identify a location/feature in Carlsbad where there is an opportunity to improve livability. Opportunity Area locations and comments included: • The Village – While there are many senior living facilities close to State St, the businesses downtown include many restaurants and do not support independent living for seniors (received three up votes) o I agree, while the Village is the most livable place in the city it still needs more resources and an effort not to lose any essential businesses like grocery • Carlsbad Village Drive at the I-5 – Improve the entrance to the Village and make is more bike and walk-friendly (received one up vote) • Georgina Cole Library – More small neighborhood parks for seniors, children, and everyone in between; land around the library has weeds and it could be a community space (received one up vote) • East of I-5 – Build a greenwall to muffle traffic noise and reduce emissions towards Holiday Park (received three up votes) • South of Tamarack Avenue, north of Agua Hedionda – No park within a ½ mile radius; only opportunity to get out is to walk the neighborhood • Outside of the 92008 quadrant – Satellite senior centers at the other three quadrants; seldom go to Pine Street because of distance • La Costa Greens – Residents are unaware of street cleaning schedule; there are always cars parked on the street and as a result, the streets are not cleaned (received one up vote) Key Ideas Opportunities for increasing livability in Carlsbad is narrowly focused on improving facilities for pedestrians and bicyclists, which include parks, pathways, and amenities within walking distance of residences. Improvements are geared for all ages and careful attention is also given to senior living facilities, where older adults may depend more on walkability for recreation and commuting. Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 15 of 21 PART C: Summary of Interactive Community Workshops What we asked: Residents and leaders who attended the community workshops in person were provided with background information about the project, a summary of the survey findings, and a brief tutorial about how to use the online input tools. In addition, participants were asked to provide their input about certain Domains of Livability through live polling and a moderated Q&A discussion. Who participated in the Community Workshops: 104 residents and leaders attended one (or more) of the workshops that were conducted, including commissioners from the Senior Commission. Workshop #1 was hosted on Nov. 9, 2020 from 9 a.m. to 10 a.m., Workshop #2 was hosted on Dec. 3, 2020 from 2 p.m. to 3 p.m., and Workshop #3 was held on Mar. 25, 2021 from 3 p.m. to 4 p.m. These workshops were hosted via Zoom webinar and participant’s cameras were turned off. Demographic information was not asked of participants. Combined responses across the Community Workshops are summarized as follows: Rating of Importance The data gathered from the workshop’s live polling and discussion have helped illuminate the Domains of Livability that are of greatest interest and/or priority to the community. This data, in addition to that collected from the survey, Social Pinpoint, and the printed questionnaire, will help structure the domains of livability that will be used for the Carlsbad Age-Friendly Action Plan. In drawing from the workshop input, five areas of significant community interest have been identified: Connectivity Mobility Intergenerational Opportunities Socialization and Inclusion Housing 1. Connectivity The interest in increased and/or improved connectivity includes a broad range of sub-topics, including information (to and from residents) and programs that connect residents to their community: Comments and suggestions about information included: • The Senior Center is not the main way seniors get information • Need to consider people who do not have internet access • It is important to consider equity across the board, including offering Spanish at events and in resources • Include information in the Patch and leave paper copies of project and community information at the Library for those without internet • Prevention program – Matter of Balance developed by MaineHealth • I live in senior housing and most of my neighbors do not utilize online tools; many do not have internet access – resources to make it more affordable (ATT offers a reduced cost internet unlimited for $10/month dependent on income being low; unfortunately, most companies don’t have time or energy to assist residents) • I think the communication in Carlsbad is very good Exhibit 2 {city of Carlsbad _ AAnn Real ~ Possibilities California ~ CIRCULATE 0 Page 16 of 21 • Library programs and communications is excellent; blasts, Facebook page, posts, etc. • Utilize boards and other outlets to elevate conversations about these topics and get resources to people • My new charity non-profit Senior Life Source provides education on aging to all ages through interactive panels with local experts Program-related discussion items included: • A volunteer fair would be helpful (several attendees agreed with this comment) • Workforce participation is important because people want to be relevant and productive • The Citizen Academy program is a gem in Carlsbad • Pickleball is popular with older folks • Many older folks like to play Pickleball because it’s easier on the body than tennis, but there are limited permitted spaces to play • Recruiting older adult volunteers with expertise can help with more programs (other participants agreed with this comment) • There used to be yoga at the senior center and the rates for classes went up when people dropped out. Encinitas was offering classes for only $3; I hope classes can be offered at lower rates and someone is tracking the ages of people attending • Community gardens are important, farmers market, connections to local and healthy food • The Carlsbad Library has always been the major star to reach out and provide things for seniors to do, especially during COVID-19 Facility and infrastructure changes to support connectivity and activity included: • There should be a Senior Center meeting room in South Carlsbad, Stagecoach Park? South Carlsbad seniors are at a disadvantage for socialization, social inclusion/isolation; traveling to Senior Center in North Carlsbad is a challenge • I might go to the Senior Center if there was a facility in South Carlsbad • There are barriers to entry and access at the Senior Center currently • Homeless shelter needed or expand at La Posada • Bocce Ball Lanes in a park; frequented ones in Encinitas • The closure of the Senior Center during COVID-19 restrictions has been hard on residents; great services to the elder community • Is anyone in the city looking at potentially repurposing some of the industrial/office space that will likely be available even after the Pandemic is over. When I drive around, I see a lot of empty parking lots. When participants engaged in the live polling, these results related to connectivity: • Ninety-five percent agree or strongly agree that they feel confident in using the internet or other digital tools • Ninety-four percent agree or strongly agree that they would engage with the city online of via their mobile devices if there were more opportunities to do so Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 17 of 21 • Thirty-two percent agree and 42% are undecided when asked if they plan to remain in the workforce beyond any opportunity to retire Key Ideas Workshop participants stressed the need for the city to continue offering information about programs, events, and civic updates via the internet, as well as practicing a range of strategies to reach all of Carlsbad’s residents, regardless of having access to internet. Information should also include social and civic participation opportunities because residents of all ages are valued and should have the opportunity to participate in the community. 2. Mobility Themes in this section cover interests in transportation options (walking, biking, public transit) and concerns for improved infrastructure to better accessibility and safety. Comments include: Several comments relate to sidewalks and infrastructure: • Carlsbad has rustic streets without sidewalks, which pose a risk for older adults • Add bike and pedestrian infrastructure to encourage more activity (recognizes progress the city has made) • The Village is a lovely place to walk • Sidewalk fixes and new sidewalks where needed (chinquapin, power poles broke the sidewalk and patched with blacktop; between Jefferson and the end of the tracks) • We need sidewalks on both sides of the street around Agua Hedionda Lagoon area; this will benefit people of all ages • There should be benches on every block in the Village, seniors can’t walk far without needing to rest and material matters – metal is hot Several comments relate to safety: • Street safety is a major barrier to walking and biking; white lines don’t protect bikers and having a lack of sidewalks endangers pedestrians • As a pedestrian, crossing the freeway exits/entrances is the scariest task. People do not use the library because of the having to cross at these places • Biking would be great for all ages, but it doesn’t feel safe • More community education on pedestrian safety • Pedestrians can’t be safe on car-dominated streets • Kids wiz by on bikes/scooters and it is dangerous • The recent uptick in electric bikes owned by private citizens has resulted in more safety concerns and a need to expand bike paths and sidewalks Participant comments demonstrated a correlation between mobility and housing: • Mobility and affordability are the barriers to remining in Carlsbad • Mobility in Carlsbad is inconsistent with affordable housing because a car is needed to get around most units Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 18 of 21 Participants spoke about access to resources, in and around Carlsbad: • Many people use the Kaiser in San Marcos and it is challenging to get to • It would be great to have a transportation vehicle that runs all day through the city for people to jump on and off (other participants agreed with this comment) • Need more connectivity between village and transit center in mall, bus doesn’t run on Sundays • Bikeshare being considered? • Ebike use and charging (BCycle comes to Encinitas) • Transportation is extremely important When participants engaged in the live polling, these results related to mobility: • Fifty-eight percent of the participants said they would select a network company (Uber, Lyft) as an alternative to owning an automobile • Fifty-eight percent said they would select walking as an alternative to owning an automobile • Thirty-eight percent said they would select public transit as an alternative to owning an automobile • Seventy-two percent said convenience and 41% said lack of access when asked about the major barriers to using an alternative transportation mode • Fifty-eight percent are undecided or disagree when asked if current methods of transportation available to them will meet their needs as they age Key Ideas Workshop participants noted the need to expand alternative transportation options and educational opportunities to increase awareness of these alternative modes. Mobility is important for recreation and accessing necessary resources, like health facilities. Participants expressed the desire for concerted efforts to think about how residents of all ability types can access local and regional resources in a safe and convenient fashion, and without the need or access to a private vehicle. 3. Intergenerational Opportunities Participants expressed a desire for involvement with youth, as well as thinking about the age-friendliness of Carlsbad in terms of fulfilling the needs of younger generations. • Intergenerational programs were not responsive to the requests or opinions of seniors • Have more students involved • Volunteers to spend time talking with seniors at the Senior Center would be nice, as well as volunteers in the computer room • Integrate playgrounds for children with some equipment for older adults to improve strength and mobility (participant agreed) Key Ideas Workshop participants expressed the desire for the city to expand the programs and events Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 19 of 21 available to residents of all ages, as well as providing opportunities for intergenerational socialization. 4. Socialization and Inclusion There is a strong desire to stay connected, especially during the COVID-19 era, and combatting isolation. Participants provided comments that provided suggestions for socialization: Several comments relate to inclusion of all residents and ages: • How will the Senior Center become more welcoming and friendly for seniors to enjoy themselves and meet people, similar to a social club? • Our parks are safe places • We need more social inclusion opportunities, not just classes • Diminished human connection seems to be a growing threat to our seniors • The Senior Center has great opportunities, as well as the Carlsbad Newcomers Club and the Carlsbad Women’s Club • Not much for men to get involved in • Connect residents from east/west and white/LatinX/black/other • Diversity – embrace and connect • How are you engaging the Barrio residents/LatinX community? • There is a huge difference between being senior at 65 and 85, have a plan to address needs and set goals to serve these groups Several comments relate to civic participation and employment: • It would be great if there was a part-time employment job bank between the city and the CoC; it’s hard to find part-time work • Are rehirement efforts being considered? • An opportunity for part time employment for residents to assist challenged residents who need assistance with internet connecting and knowledge on available programs, such as Great Plates When participants engaged in the live polling, these results related to socialization: • Forty-eight percent occasionally or rarely feel like they have adequate availability of human connection Key Ideas Workshop participants expressed the desire to maintain and support Senior Center programming while seeking opportunities to expand resources across the city. Programs can be targeted to specific interest and populations to help all residents get involved and socializing with others. Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 20 of 21 5. Housing This theme looks mostly at housing in terms of affordability and the type of housing available to older adults. Comments include: • Would like to see a map of Carlsbad that shows where the affordable housing can be found • Only upscale, large housing units are going in and density increases should require smaller, less expensive options • Keep in mind that many seniors are renters • The strength of congregate living is social connection and the weakness if the loss of freedom, but we can change that and make it a positive experience (crossover with Socialization) • Need washer and dryer in-unit or on the same floor • Will the city provide avenues for people to access affordable housing in Carlsbad? • There are two affordable issues: Landlords don’t take Section 8 and the city Section 8 list is closed so no new people can join it • Seniors are told you need to get into affordable units at a certain time person which means you pay rent twice; regulation should be addressed • The team that works at Carlsbad housing is very helpful and kind; they have to stay in the mandated guidelines When participants engaged in the live polling, these results* related to housing: • Ninety-three percent feel it is very important or extremely important to live independently in their own home as they age • Eighty-two percent feel it is very important or extremely important to remain in Carlsbad as they age • Forty-two percent agree and 32% are undecided when asked if they feel that they have a path to living in Carlsbad for as long as they would like as they age Key Ideas Participants expressed the desire for the city to work with community partners to offer a range of housing types that are affordable, safe, and accessible. Residents want to age-in-place in Carlsbad, so finding opportunities to keep residents in Carlsbad should be a priority. Crossover The categories listed above contain crossover and some of the discussion items relate to multiple themes described. All themes, individual comments, and polls will be collectively reviewed when creating the Carlsbad Age-Friendly Action Plan and do not live exclusively within the theme or event shown above. Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 Page 21 of 21 NEXT STEPS The quantitative and qualitative data gathered as part of Baseline Assessment will be used to determine which Domains of Livability are the most relevant for the City of Carlsbad. Suggestions and concerns will be connected to current efforts and resources, as well as efforts that are planned, but have not yet been initiated. Engagement opportunities will be organized in the Spring for residents and stakeholders to provide input. City staff and community partners who are responsible for and/or working on related efforts or activities will be available at these activities to provide information and opportunities. A DRAFT Action Plan will be developed following the engagement activities and will be circulated for review and input, including public comment. The FINAL Action Plan will be presented to the City Council for approval and adoption in August 2021. Exhibit 2 {city of Carlsbad AAnn Real ~ Possibilities California Q ·' CIRCULATE ,._ 0 AGE-FRIENDLY CARLSBAD ACTION PLAN Building an Age-Friendly City for All Ages XXXX 2021 Exhibit 3 Age-Friendly Carlsbad Action Plan DRAFT 1 Acknowledgements City Council • Matt Hall, Mayor • Keith Blackburn, Mayor Pro Tem, District 2 • Cori Schumacher, District 1 • Priya Bhat-Patel, District 3 • Teresa Acosta, District 4 Senior Commission • Kathy Rangus, Chair • Sheri Sachs. Vice Chair • Patricia Mehan • John Rodenhausen • Karen Wilson Carlsbad Senior Center and Park & Recreation • Kyle Lancaster • Mike Pacheco • Margaret Hamer Innovation & Economic Development • David Graham • Joe Stewart • David van Gilluwe • Bryan Chau Circulate San Diego • Jana Schwartz • Danielle Berger AARP • Kim Smith • Bob Prath The San Diego Foundation Thank you to The San Diego Foundation for their support and funding to complete this Action Plan and become the first Age-Friendly Community in North County. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 2 Put letter on City of Carlsbad letterhead On behalf of the City of Carlsbad, I am very proud to support the Age-Friendly Carlsbad initiative and the Action Plan described here. It is a strong, viable plan that will contribute to the quality of life for everyone who lives and works in Carlsbad for generations to come. The Age-Friendly planning team members worked diligently for the past year to create goals and objectives that will improve the health and well-being for our community’s residents of all ages. The key to developing this tailored plan was significant resident participation from the online survey, Social Pinpoint, and Community Workshops; staff participation from all departments; input from the Senior Commission; and ongoing assistance from our partners at Circulate San Diego and AARP. The project was supported by a generous grant from The San Diego Foundation. Special thanks to the Park & Rec and the Innovation & Economic Development Departments, who were essential in making sure the project was relevant, achievable, and honored the history, culture and vibrancy of Carlsbad. The Carlsbad Age-Friendly Action Plan was available for public review and the project team reviewed all comments, revised the plan accordingly, and submitted this Action Plan to City Council for approval. A recommended three-year implementation phase follows, and will culminate in Carlsbad becoming certified as an Age-Friendly Community by AARP. We aim to be a city that meets the challenges and opportunities of an aging population, so all ages can participate in a fulfilling community life and enjoy robust health and well-being. I truly hope that each and every one of you who live, learn, work, and play in Carlsbad will join in the process of helping to build an even more Age-Friendly Carlsbad. Sincerely, Insert Signature Matt Hall Mayor City of Carlsbad Add picture of Mayor {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 3 Contents ACKNOWLEDGEMENTS 1 CONTENTS 3 EXECUTIVE SUMMARY 4 Age-Friendly Carlsbad Goals, Objectives, and Actions At-A-Glance 5 INTRODUCTION TO THE ACTION PLAN 8 Community Profile 9 What is Age-Friendly Carlsbad? 9 Existing Building Blocks for Livability 10 THE JOURNEY TO AN AGE-FRIENDLY CARLSBAD 10 Impetus for the Action Plan 10 How the Action Plan was Developed 11 Baseline Assessment 11 Community Survey 12 Social Pinpoint Online Engagement 13 Interactive Community Workshops 14 Action Plan 15 Draft Action Plan and Public Review 16 Final Action Plan 17 Implementation and Oversight of the Plan 17 DOMAINS OF LIVABILITY FOR AGE-FRIENDLY CARLSBAD 18 Carlsbad Domains of Livability 18 Domain 1: OUTDOOR SPACES & BUILDINGS 19 Domain 2: SOCIAL & CIVIC PARTICIPATION 23 Domain 3: HOUSING 27 Domain 4: HEALTH & WELLNESS 31 Domain 5: MOBILITY 35 Domain 6: COMMUNITY CONNECTIONS 41 CALL TO ACTION 47 APPENDICES 48 {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 4 Executive Summary The City of Carlsbad launched the Age-Friendly Carlsbad project in 2020 through the American Association of Retired Persons (AARP) Livable Communities Initiative, with support from The San Diego Foundation Age-Friendly Communities Program. This initiative is an affiliate of the World Health Organization’s Global Network of Age-Friendly States and Communities, an international effort launched in 2006 to help cities prepare for their own and the world’s growing population of older adults. AARP’s Network of Age-Friendly Communities targets improvements in Domains of Livability that influence the health and quality of life of older adults. Over the course of the past 12 months, and with input from Carlsbad residents, the Age- Friendly Carlsbad team has prepared this Action Plan to make Carlsbad a more livable community for all ages. During the baseline assessment phase of the process, residents were asked to complete a survey of livability perceptions, contribute their input through online and printed engagement tools, and participate in collaborative workshops. Results from these activities helped inform the project team about challenges and opportunity areas for livability improvements in Carlsbad. This data was compiled and prepared as a Mid-Project Report, which was made publicly available on Mar. 30, 2021. City staff, with support of the Age-Friendly Carlsbad project team, determined that the baseline assessment pointed to six key Domains of Livability most relevant to Carlsbad: § Outdoor Spaces & Buildings § Housing § Mobility § Social & Civic Engagement § Community Connections § Health & Wellness Baseline Assessment Period Action Plan Creation Period Final Action Plan June 2021 Community Conversations (Social Pinpoint & Workshops) Oct. – Dec. 2020 Community Survey Aug. – Sep. 2020 Action Plan Development Mar. – May. 2021 Mid-Project Report Mar. 30, 2021 Policy Scan May 2020 {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 5 The Action Plan was drafted based on input received and shared with the community, stakeholders, and city staff to ensure that the Action Plan encapsulates the needs and feedback of the community. The Action Plan is designed to meet the needs of all residents, of all ages and backgrounds, and create a more livable and connected community. A draft version of the Action Plan was available for public review and comment from May 21 – Jun. 11, 2021. This has resulted in an Action Plan that is not merely a “to do list” for city staff, but rather a template for shared responsibility and implementation. Appendix A lists the Domain-specific implementation tasks of this Action Plan. Finally, the project team worked closely with city staff to finalize the Action Plan for City Council approval and begin steps towards implementing programs and policies within the Action Plan. Age-Friendly Carlsbad Goals, Objectives, and Actions At-A-Glance Domain 1: Outdoor Spaces & Buildings Goals: 1. Provide well-maintained and safe public spaces to all residents across all city-owned facilities Objectives: § Inform the public on the progress of policies related to older adults § Involve the community in the development of plans and programs that facilitate the use and progression of public spaces § Equally and equitably distribute the availability of open space, public facilities, and community programs § Support programs, activities, and amenities that facilitate the routine use of public spaces and the maintenance of these facilities Domain 2: Social & Civic Participation Goals: 1. Build on and expand opportunities for social participation for all ages 2. Build capacity for civic engagement, volunteerism, and employment Objectives: § Continue to provide high-quality and diverse activities and events § Increase visibility of opportunities for social participation § Train and develop citizen leaders § Empower residents to work or volunteer as they desire Domain 3: Housing Goals: 1. Provide safe, affordable housing options for all residents to age in place comfortably 2. Grow and preserve the affordable housing stock in Carlsbad and expand alternative living options • . {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 6 Objectives: § Inform the public on the progress of the 2021–2029 Housing Element that relate directly to the concerns of older adults § Implement strategies to protect the comfort and safety of all residents in neighborhoods § Promote Carlsbad to be a community where people of all ages and background can live and thrive § Provide more education about affordable housing strategies § Increase the availability of transit-oriented development and housing options within walking distance to community resources Domain 4: Health & Wellness Goals: 1. Review current health conditions for Carlsbad populations to identify areas of concern 2. Provide health-related programs to expand upon the educational health resources available in Carlsbad Objectives: § Assess health-related data and make health information available to residents § Increate awareness around health and wellness across all ages and populations § Improve access to reach health facilities and programs § Provide workshops and classes on healthy lifestyle living, eating, exercise, and mental health § Raise awareness around mental health and the importance of socialization Domain 5: Mobility Goals: 1. Provide greater opportunity for the community to become involved in active transportation planning and the development of improvements 2. Provide safe mobility options within and around the City of Carlsbad for all ages and abilities 3. Increase information and education about transportation options Objectives: § Increase education and opportunities for public participation in transportation planning § Create a more accessible public transportation experience for all § Engineer and design city streets to self-enforce target speeds and support mobility for all roadway users. § Apply traffic calming measures and infrastructure improvements to enhance the pedestrian experience § Provide more transportation-specific education through workshops and informational strategies 0 G {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 7 Domain 6: Community Connections Goals: 1. Increase citywide awareness around the impacts of age, disability, and isolation 2. Increase social connections to reduce social isolation 3. Increase public visibility and access of city plans, programs, and resources 4. Maximize the use and impact of technology throughout the city Objectives: § Increase awareness for city staff about respect and inclusion topics § Grow public awareness around respect and inclusion topics § Build neighborhood interactions and connectivity § Combat isolation through citywide programming § Broaden the public’s access and visibility by employing a multi-media and multi- level communications approach § Ensure the city’s communications strategy uses updated and existing communication tools and methods This Action Plan outlines the goals and tasks, with implementation timeframes to be accomplished over the next few years by elected officials, municipal staff, city residents, and community partners working together for a common goal of making Carlsbad a livable community for all ages. City of Carlsbad staff will create an annual progress report and deliver updates to the City Council and AARP in August 2022 and 2023, with a final report delivered to City Council in August 2024. {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 8 Introduction to the Action Plan The AARP Network of Age-Friendly States and Communities is the United States affiliate of the World Health Organization’s Age-Friendly Cities and Communities Program that was launched in 2006 to help localities prepare for rapid growth of an aging population. Currently, there are 516 AARP Age-Friendly states, territories, counties, and cities/towns. The AARP Network serves as a catalyst to inform, involve, and recognize the successful efforts that make communities livable for residents of all ages, especially older adults.1 AARP works directly with stakeholders and local governments to promote programs and systems level change to create more livable environments for residents of all ages and abilities. It focuses on actions that foster the full participation of older people in community life and promotes the health and well-being of all ages. Carlsbad, California became part of AARP’s Network of Age-Friendly States and Communities in 2020 and agreed to explore common challenges across the eight Domains of Livability: San Diego Association of Governments (SANDAG) recognizes that by 2035 the number of Carlsbad residents over 65 years old will significantly increase. The older adult population in Carlsbad will increase most significantly over the age of 75, as illustrated below, making livability improvements in Carlsbad more important than ever.2 Age 2012 Population 2050 Population 2012 to 2050 % Change 65 to 69 2,800 2,532 -9.5% 70 to 74 3,169 2,824 -10.9% 75 to 79 2,501 2,753 10.1% 80 to 84 2,154 2,527 17.3% 85 and over 2,520 5,170 105.2% 1 https://www.aarp.org/livable-communities/network-age-friendly-communities/info-2014/an-introduction.html 2 http://datasurfer.sandag.org/download/sandag_forecast_13_jurisdiction_carlsbad.pdf The Social Environment: § Social Participation § Respect and Social Inclusion § Civic Participation and Employment § Communication and Information § Community Support and Health Services The Built Environment: § Transportation § Housing § Outdoor Spaces and Buildings {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 9 In an effort to engage residents, community leaders, and staff to review policies and successful programs, the city partnered with The San Diego Foundation, AARP, and Circulate San Diego to develop this Action Plan to create a more age-friendly community. Community Profile The City of Carlsbad occupies approximately 39 square miles of rolling hills, beaches and bluffs along the northern coast of San Diego County. The City is located about 30 miles north of San Diego and about 90 miles south of Los Angeles. Incorporated as a general law city in 1912, and its rich and colorful history has been well documented. From the city’s incorporation in 1952 and for many years thereafter, Carlsbad garnered a reputation as a “quaint village-by-the-sea.” According to the 2015 General Plan, a series of annexations gradually expanded the city’s land area south and east to its current size of 39 square miles. As of 2018, Carlsbad is home to an estimated 115,877 residents3. By 2035, it is estimated that the City of Carlsbad will have 124,351 residents, 48,104 housing units, and 77,436 jobs based on SANDAG’s Regional Growth Forecast.4 What is Age-Friendly Carlsbad? Age-Friendly Carlsbad is a project through AARP’s Livable Communities and States Initiative, with support from The San Diego Foundation Age-Friendly Communities Program. This initiative is an affiliate of the World Health Organization’s Global Network of Age-Friendly Cities and Communities and was adapted for Carlsbad to meet the needs of the growing population of older adults, while also serving residents of all ages to comfortably live and age in place. Carlsbad is the sixth jurisdiction in the San Diego region to become an Age-Friendly Community. Other jurisdictions include the County of San Diego and the cities of Chula Vista, La Mesa, San Diego, and National City. 3 https://www.census.gov/quickfacts/fact/table/carlsbadcitycalifornia/PST045218 4 https://www.sandag.org/resources/demographics_and_other_data/demographics/fastfacts/carl.htm Carlsbad population trends: • 2012 pop. 107,674 • 2020 pop. 118,450 (10% increase) • 2035 pop. 124,351 (5% increase) • 2050 pop. 124,518 (0% increase) {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 10 Existing Building Blocks for Livability Carlsbad’s residents have made it clear that the city is already a great place to live. Surveys, public comments, and anecdotal information all attest that Carlsbad’s older adults can identify many ways the city supports older adults and how the community is meeting their livability needs. However, feedback also provides insights into how the community can make improvements to not only support older adults, but residents of all ages. The Age-Friendly Carlsbad project considers and supports the existing values and planning efforts that are already in place and has sought to develop an Action Plan that incorporates, as opposed to duplicating, them. Early in the project, a policy scan was conducted by reviewing twelve (12) existing city plans and resources to identify what is already in-line with AARP’s eight Domains of Livability. Those efforts were further cross referenced to the World Health Organization’s Essential Features of Age-Friendly Cities. As a result of this process, it became apparent where older adults are specifically considered, and where consideration can be strengthened. These findings helped shape the approach for collecting community input to further assess how the City of Carlsbad was serving older adults. Refer to Appendix B for a full copy of the 2020 Age-Friendly Carlsbad Policy Scan. The Journey to an Age-Friendly Carlsbad The purpose of the Age-Friendly Cities and Communities Program is to serve as a catalyst to educate, encourage, promote, and recognize improvements that could make Carlsbad more supportive for residents of all ages. This section describes the Age-Friendly Carlsbad journey. Impetus for the Action Plan The journey for Age-Friendly Carlsbad has been an evolution of key events that have consolidated into the current, ongoing effort. The city keeps the health and well-being of Carlsbad residents at the forefront of planning decisions, and this process ensures that the older adult population is taken into careful consideration when decisions are being made. The city demonstrates policies and programs that align with the Age-Friendly initiative and this Action Plan strengthens those efforts by consolidating existing and proposed policies about older adults to build a more livable city. Livability components include providing a safe and active community; continuing to offer and improve high-quality services and facilities; enhancing recreation and quality of life opportunities; having accessible and convenient {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 11 mobility options; and providing safe and affordable homes for all current and future residents. Carlsbad has demonstrated a commitment to aging in place through the creation of the Senior Commission, which increases representation in city government for older adults, as well as making the commitment to becoming an Age-Friendly Community. How the Action Plan was Developed The Age-Friendly Carlsbad Action Plan resulted from rich community engagement and city staff feedback. The Action Plan represents the authentic voice of people who live and work in Carlsbad and for whom the actions that result from the plan will make a difference in the quality of life for all ages. Baseline Assessment A three-part baseline assessment was conducted to collect quantitative and qualitative data. Components of the baseline assessment included an online survey, online engagement through a tool called Social Pinpoint, and a series of community workshops. A comprehensive summary of information from the baseline assessment period can be viewed within the Mid- Project Report in Appendix C. Senior Commission was formed1985 • The Mission of the Senior Commission is to champion an age inclusive environment that promotes wellness, vitality and education that leads to a vibrant quality of life. The Senior Commission advises and makes recommendations to the City Council on the special needs and concerns of seniors, including the creation, operation, maintenance, management, and control of senior programs, and facilities. Carlsbad invited to join Age-Friendly Network2020 • The San Diego Foundation’s Age-Friendly Communities Program in partnership with AARP asked the City of Carlsbad to join the AARP Network of Age-Friendly Communities. Age-Friendly Action Planning Process2020 -2021 •The Carlsbad Age-Friendly Action Planning process began in January of 2020. Due to the COVID-19 epidemic, project outreach was delayed until May 2020. Once outreach picked back up, the project team conducted an includive and comprehensive engagement effort, which led to the creation of this Action Plan. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 12 Community Survey For each of AARP’s Domains of Livability, specific community characteristics or services were listed and residents were asked to rate how the City of Carlsbad is performing in each of these domains. Respondents were asked to indicate the importance of the Domains of Livability, as well as their perception of Carlsbad’s success in providing these services. Refer to Appendix D for the Community Survey findings. 635 responses were received between Aug. 10 - Sept. 13, 2020. Seventy-three percent of the respondents were female with nearly one-third of the total respondents residing in the 92008 Zip Code. Zip Codes 92009 and 92011 each contributed 21% of the respondents. Over 83% of respondents reported an annual income of greater than $50,000. Fifty-seven percent of the respondents have lived in Carlsbad for more than 15 years. The largest percentage of residents (28%) have lived in Carlsbad for 5 to 15 years. The percentage of residents who own the home they live in is 87%. Over 60% of the respondents rated Carlsbad as an “excellent” or “very good” place to live. The survey was widely advertised through print and digital media. Hard copies of the survey were provided through the city Carlsbad Senior Center’s food distribution program. Residents were shared information about the survey through the project webpage, social media, city eNews, and printed newsletters. 26.8% 36.1% 25.20% 9.70% 2.20% Excellent Very Good Good Fair Poor {city of Carlsbad • • • • • O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 13 Social Pinpoint Online Engagement Residents and leaders were encouraged to provide input via the online engagement tool, Social Pinpoint. Social Pinpoint was promoted through similar channels and platforms as the online survey including e-newsletters, Senior Center outreach and meals programs, social media, by participating in the Community Conversations, and though word of mouth. The Social Pinpoint tool was made available for community input throughout the duration of the project. The tool could be accessed through the Age-Friendly Carlsbad webpage at Carlsbadca.gov/AgeFriendlyCarlsbad. Social Pinpoint is an online engagement and input tool that makes it easy to for community members and stakeholders to provide comments and feedback in a virtual format. The Social Pinpoint tool was chosen for this project because of the onset of COVID-19 restrictions that prevented large group gatherings. Typically, in-person community workshops would be hosted at locations around the community to collect input from residents, but this was not an option due to the pandemic. Social Pinpoint provided the opportunity to engage community members in a safe and thoughtful manner, while also providing a format that allows residents and stakeholders to participate at any time, at a convenient pace, and with a preferred language. The online tools launched October 2020 and were made available thought the duration of the project. As of Jan. 14, 2021, 83 comments were posted to the Ideas Wall and 24 comments were posted to the Mapping Tool through the Social Pinpoint online engagement platform. Paper versions of the online engagement questions were available upon request and through the Senior Center meal program. Completed forms were collected and inputted into the online platform (these forms have been included in the total counts shown). Typically, there are Eight Domains of Livability, which include Housing, Outdoor Paces & Buildings, Transportation, Social Participation, Respect & Social Inclusion, Work & Civic Engagement, Communication & Information, and Community and Health Services. Those topics have been included and consolidated into the six topics shown below. Civic Participation & Employment Communication & Information Housing Outdoor Spaces & Buildings Respect & Social Inclusion Transportation {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 14 The average age of the Ideas Wall participants was 59 and a majority reside in the 92008 Zip Code. In this platform, comments could be “up” or “down” voted by others. A topic that was not included as an option but received input was Health & Wellness. Health & Wellness was not included in the Social Pinpoint tool because of the community’s overall satisfaction with this topic, demonstrated by the survey results. Key concepts from the Ideas Wall input included the importance of maintaining and expanding programs and facilities for people of all ages, diversifying communication strategies to reach all residents, providing housing that is accessible and affordable for all income levels, working as a community to combat social isolation, and expanding the mobility network to offer safe and reliable transportation options. Participants provided their input on the Mapping Tool based on categories, as shown below. Categories help indicate locations that show good examples of why Carlsbad is a community for all ages, locations where there are livability issues and concerns, and locations where residents recommend improvements be made. Existing Age-Friendly Examples in Carlsbad Issues & Concerns Opportunity Areas In the Mapping Tool, an interactive map allowed participants to drop a pin at an exact location and leave a comment about that location. These comments could be up or down voted by others. Additionally, residents could comment on others’ responses, and those items have been included as a sub-bullet. The average age of the Mapping Tool participants was 61 and a majority reside in the 92008 Zip Code. Key ideas from the Mapping Tool included highlighting the Library and the community garden as existing livability areas in Carlsbad, as well as recommendations for where improvements can be made for access to amenities and roadway safety, pedestrians and bicyclist facilities, and programs and activities for residents of all ages. Interactive Community Workshops Residents and leaders who attended the community workshops were provided with background information about the project, a summary of the survey findings, and a brief {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 15 tutorial about how to use the online input tools. In addition, participants were asked to provide their input through live polling and a moderated Q&A discussion. 104 residents and leaders attended one (or more) of the workshops that were conducted, including commissioners from the Senior Commission. Workshop #1 was hosted on Nov. 9, 2020 from 9 a.m. to 10 a.m., Workshop #2 was hosted on Dec. 3, 2020 from 2 p.m. to 3 p.m., and Workshop #3 was held on Mar. 25, 2021 from 3 p.m. to 4 p.m. These workshops were hosted via Zoom webinar and participant’s cameras were turned off. Demographic information was not asked of participants. In drawing from the workshop input, five areas of significant community interest were identified: Connectivity Mobility Intergenerational Opportunities Socialization and Inclusion Housing All three of the interactive community workshops placed an emphasis on the importance of information and communication, a desire for alternative transportation options, the benefits of intergenerational programming for socialization, and the need for affordable, safe, and accessible housing options within Carlsbad. The data gathered from the workshop’s live polling and discussion have helped illuminate the Domains of Livability that are of greatest interest and/or priority to the community. This data, in addition to that collected from the survey and Social Pinpoint, helped structure the livability recommendations within this Action Plan. Action Plan The Age-Friendly Carlsbad Action Plan is a document that compiles community input from the baseline assessment period, findings from the policy scan, and resources and guidance from city staff and local partners. The intent of the Action Plan is to have a document with implementable programs and policies that will help create a more vibrant, livable, and age- friendly city where residents of all ages can live and thrive. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 16 Draft Action Plan and Public Review The Age-Friendly Carlsbad project team, determined that the baseline assessment pointed to six Domains of Livability most relevant to Carlsbad: There is considerable cross-over and interaction between the domains, and therefore, there will be collaboration between city departments, residents, and community partners to achieve goals outlines within this Action Plan. City staff and the project team developed a vision, goals, objectives, and actions for each Carlsbad domain, based on cumulative input from the community. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 17 The Draft Action Plan was shared with the community and city staff for review and input prior to finalization of the document. A public review period was available May 21 – Jun. 11, 2021. Final Action Plan The project team worked closely with city staff to integrate input and finalize the Action Plan. The final Action Plan was approved by City Council on XXXX, 2021. Implementation and Oversight of the Plan The first step of implementation is for city staff to operationalize key tasks and establish a schedule for planning purposes and accountability. This will include developing an evaluation plan for regular progress reporting by key departments and tracking of metrics, or measures of success. A continuous quality improvement (CQI) process will be applied so that resulting data can be used to direct and improve implementation. An annual progress report will be delivered to the City Council and AARP in Aug. 2022 and 2023 with a final report in Aug. 2024. {city of Carlsbad O e ~CIRCULATE "'0 N E<., - . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 18 Domains of Livability for Age-Friendly Carlsbad The Age-Friendly Carlsbad Action Plan was developed to increase livability for people of all ages, with particular attention paid to the city’s evolving needs of adults over 65 years of age, a rapidly increasing age cohort. The Age-Friendly Carlsbad project team gathered data from the community during the baseline assessment period, analyzed data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan of city documents, such as the General Plan (2015) and the Parks & Recreation Department Master Plan (2015). 5 Carlsbad Domains of Livability The pages that follow lay out the details for each of the domains using the following template: Domain Definition Details what this domain is/entails; shared language helps to build shared understanding. Vision What is desired to happen/be in place once this plan is complete; describes future aspirations. What We Heard Key findings from the baseline assessment survey, community conversations, policy scan and other relevant existing data. What We Know Key assets that are already in place and available to build on; includes programs, services, city plans and facts (data) regarding the population. What We Will Do Goals (what we want to achieve) and objectives (what will result or be in place) for each domain. (Note the associated actions, metrics and timeline are found in Appendix A.) Refer to Appendix A for the Action Plan Implementation Table. 5 https://livabilityindex.aarp.org/search - Carlsbad+CA+USA {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 19 Domain 1: OUTDOOR SPACES & BUILDINGS Outdoor Spaces & Buildings focuses on the availability of safe and accessible public facilities. Vision Carlsbad is a city that provides safe and accessible public buildings and open spaces with amenities and resources supportive of healthy living for all ages and abilities. What we heard The Age-Friendly Carlsbad team gathered data from the community through a series of community engagement activities and a community survey. Additionally, the team analyzed data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from adjacent city documents and plans. Through this data collection process, the following themes and issues were identified: Safety and Accessibility • Maintain the safety and accessibility of all parks, buildings, and other public spaces. (Community Survey) • Improve access to public facilities, outdoor spaces, and programs for all abilities. (Community Survey and Community Conversation workshops) Amenities • Provide well-maintained parks, public areas, sidewalks, and streets across the city so that residents can access and enjoy these facilities within a safe and comfortable walking distance. (Social Pinpoint Ideas Wall) • Expand the availability and variety of public facilities and open space across the city. (Social Pinpoint Ideas Wall) • Include benches and resting areas in public spaces. (Community Survey) • Create more community gathering opportunities for residents of all ages to socialize and live healthy and active lifestyles. (Community Survey and Community Conversation workshops) • Integrate more public art in the community. (Community Conversation workshop) What we know Maintenance and Access • The Carlsbad community values access to parks and recreation resources, including the ocean and beaches, because active lifestyles lead to better physical {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 20 and mental health outcomes, but also because outdoor recreation and an active lifestyle support community connectedness and a higher quality of life overall.6 Community Resources • There are six community centers available to the public, including Calavera Hills Community Center and Park, Heritage Hall, Harding Community Center, Pine Avenue Community Center and Park, Stagecoach Community Center and Park, and the Carlsbad Senior Center. • The Parks & Recreation department manages operations of several recreational facilities, including three (Pine, Stagecoach & Calavera) community centers with gymnasiums, the Senior Center, and two aquatics centers, all designed to promote health and wellness among residents.7 • Carlsbad has 13 community parks, 27 special use areas, and five special resource areas with a range of amenities located throughout the city.8 • To support the city’s sustainability and conservation efforts, a majority of the parks include green features such as synthetic turf, recycled water, LED lighting, electric car charging stations and solar photovoltaic modules.9 • To preserve resources for future generations, the city has a Growth Management Plan, which includes the preservation of land area for open space. The city’s Parks and Recreation Needs Assessment and Comprehensive Action Plan, which was completed in Fall 2013, indicates the current trends and recreational needs identified by the Carlsbad community.10 • Walk+Bike Carlsbad is a popular meet-up group with over 1,400 members on Meetup and includes bike rides and walks throughout Carlsbad streets and open spaces. Access to Green Space and Public Facilities • Providing green spaces allows for safe routes for walking and cycling, physical activity, and social interaction. These spaces are also important to mental health. Having access to green spaces and social outlets can reduce health inequalities, improve well-being, and aid in treatment of mental illness.11 • Expanding and maintaining public facilities and open spaces throughout the community is an important concern for residents. Parks, public facilities, and open space are not equally distributed across the city and that inhibits equity and access. 6 Open Space Element, https://www.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=24095 7 https://www.carlsbadca.gov/services/depts/parks/facilities/default.asp 8 Open Space Element, https://www.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=24095 9 https://www.carlsbadca.gov/services/depts/parks/facilities/default.asp 10 Open Space Element, https://www.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=24095 11 https://www.who.int/sustainable-development/cities/health-risks/urban-green-space/en/ {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 21 • Carlsbad has been actively working to improve community open space and buildings for current and future generations. The 2015 General Plan includes implementable strategies for improved open space, recreation, and civic opportunities throughout the city. What we will do Through the Carlsbad Age-Friendly Action Plan, we hope to address identified gaps, ensuring the safety of all residents when using the city’s public areas and buildings, as well as addressing accessibility concerns and providing amenities for a more comfortable and enjoyable experience. 1. Goal 1.1 – Provide well-maintained and safe public spaces to all residents across all city-owned facilities a. Objective 1.1.1 – Inform the public on the progress of the Open Space, Conservation, & Recreation Element within the 2015 General Plan that relate directly to the concerns of older adults i. Action – Provide written and verbal report on the progress at to the Senior Commission and City Council. b. Objective 1.1.2 – Involve the community in the development of plans and programs that facilitate the use and progression of public spaces. i. Action – Provide Crime Prevention Through Environmental Design (CPTED) recommendations and strategies for all parks in the city, current and future. ii. Action – Consider a parking and intersection crossing study south of Tamarack to improve pedestrian safety and access to and along the waterfront. c. Objective 1.1.3 – Equally and equitably distribute the availability of open space, public facilities, and community programs i. Action – Conduct an inventory of all public facilities to evaluate if every resident is within a safe and comfortable 10-minute walk of a park or open space, and accessible by wheelchair. ii. Action – Create a joint-use agreement with the Carlsbad Unified School District to expand the availability of open space across the city outside of school hours. iii. Action – Consider hiring a Placemaking and Public Art Director to coordinate the implementation of goals from the 2016 Carlsbad Public Art Vision Process and to expand the availability of public space through innovative strategies. iv. Action – Expand the trail system to provide access to safe trail recreation within a 1/2 mile of every residence. d. Objective 1.1.4 – Support programs, activities, and amenities that facilitate the routine use of public spaces and the maintenance of these facilities {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 22 i. Action – Document accessibility, maintenance, and safety concerns at all parks and Community Centers with community members using the CarlsbadConnects application. ii. Action – Provide how-to courses though the Senior Center and community centers on how to use the CarlsbadConnects app and web- based platform. iii. Action – Partner with local schools and/or youth organizations to create an intergenerational activity that brings students and older adults together to socialize and utilize the parks. iv. Action – Evaluate the feasibility of converting a portion of the public tennis to pickleball courts. v. Action – Consider the simplification of the field permitting process for older adult leagues to utilize field space. vi. Action – Conduct a bench and shade study for all public open spaces and facilities to evaluate location and availability of resting places and shade. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 23 Domain 2: SOCIAL & CIVIC PARTICIPATION Social & Civic Participation focuses on access to leisure and cultural activities, including opportunities for all residents to socialize, engage with their peers, and participate in paid work and volunteer activities. Vision Carlsbad is a city that fosters resident engagement through a range of intergenerational activities, events, civic engagement opportunities, and employment and volunteer positions. What we heard The Age-Friendly Carlsbad team gathered data from the community through a series of community engagement activities and a community survey. Additionally, the team analyzed data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from adjacent city documents and plans. Through this data collection process, the following themes and issues were identified: Social Interaction • Seventy-one percent of respondents in the Community Survey said that the availability of continuing education classes or social clubs to pursue new interests, hobbies, or passions is good, very good, or excellent in Carlsbad. • According to the Community Survey, there is little interaction between older adults and the schools in Carlsbad, limiting the opportunities for intergenerational crossover. • When it comes to companionship, 37.7% of residents who took the Community Survey feel left out, 35.6% experience a lack of companionship, and 28.4% feel isolated from others. • The Library and Senior Center provide activities that are specially designed for older adults. (Community Conversation workshop) Civic Engagement and Volunteering • Residents desire greater access to volunteering opportunities and participating in decision making bodies, but noted that Carlsbad is doing a good job at providing these opportunities. Transportation to and from volunteer activities is rated as poor or fair by residents. (Community Survey) • Residents enjoy the Citizens Academy Training, which stopped when COVID-19 began and is encouraged to restart digitally. (Social Pinpoint Ideas Wall) • Residents believe a volunteer fair would be helpful. (Community Conversation workshop) Employment Opportunities • When it comes to employment and training, respondents rated many services poor or fair. This includes job training opportunities for older adults who want {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 24 to learn new skills, policies that ensure older adults can continue to have equal opportunities to work, jobs that adapt to meet the needs of people with disabilities, and having a range of flexible job opportunities for older adults. (Community Survey) • Workforce participation is important because people, including older adults, want to be relevant and productive. (Community Conversation workshop) • Thirty-two percent agree when asked if they plan to remain in the workforce beyond any opportunity to retire. (Community Conversation workshop) What we know Social Interaction • Carlsbad hosts a “50+” webpage, managed by the Parks & Recreation Department, providing activity and resource information, geared for residents who are 50 years old and older. • The Senior Center promotes healthy, active aging through creative and extensive programs events, exercise classes, health & wellness resources, and more). • The Senior Center offers transportation for qualified adults to help access the Senior Center, medical appointments, and shopping. • Carlsbad promotes the 2-1-1 service, which provides free support over the phone to residents, especially useful for those without a computer or internet access. • The Parks & Recreation Department produces a monthly newsletter, called the Seaside Insider. The newsletter is provided in print and digital and shares information about events and news happening locally (Cross-over with Community Connections). Civic Engagement • The City of Carlsbad has 14 of boards, commissions, and committees, offering opportunities for individuals to volunteer their services. Boards and commissions may be fiduciary, regulatory, policy-setting and/or advisory.12 • The Senior Commission is a 5-member advisory body that advises and makes recommendations to the City Council on the special needs and concerns of seniors, including the creation, operation, maintenance, management, and control of senior programs, activities and facilities. The Mission of the Senior Commission is to champion an age inclusive environment that promotes wellness, vitality and education that leads to a vibrant quality of life. There is currently no age or quadrant representation requirement for this Commission. 12 https://www.carlsbadca.gov/cityhall/clerk/meetings/boards/list.asp {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 25 • The city organizes a Citizens Academy, a free, seven-week program designed to help Carlsbad residents learn about their city government. Citizens Academy is held twice a year and is currently on-hold due to COVID-19. • Carlsbad has a Citizen of the Year award program that recognizes residents who have provided outstanding service to their community. The Citizen of the Year program is more than 50 years old and honors community members who have given their time and energy toward the civic improvement, beautification and betterment of the City of Carlsbad. Work and Volunteer Opportunities • Carlsbad has a Volunteer Opportunities page on the city’s website within Neighborhood Services Department, with diverse opportunities for all ages and information about the application process.13 • Carlsbad includes a jobs opportunity page within Human Resources for city- specific employment opportunities, and there is a citywide job board in the Senior Center for general postings or for postings specifically geared older adults or other unique populations.14 • More residents desire and need to work longer and life expectancy and standard of living increases. What we will do Through the Age-Friendly Carlsbad Action Plan, we will build on existing efforts, develop a process to assess and respond to changing needs timely, build capacity for civic engagement, and increase awareness of volunteer opportunities. 1. Goal 2.1 – Build on and expand opportunities for social participation for all ages a. Objective2.1.1 – Continue to provide high-quality and diverse activities and events i. Action – Maintain an inventory of existing intergenerational and senior programming. ii. Action – Establish a system for continuous quality improvement and use attendance and consumer feedback/input to improve or phase out activities. iii. Action – Assess diversity of participation at community events to assess the demographic breakdown and if targeted outreach and/or events for unique population are needed to increase participation. iv. Action – Expand utilization of community centers across the city to supplement programs at the Senior Center that not all residents can access. 13 https://www.carlsbadca.gov/services/depts/ns/volopportunities.asp 14 https://carlsbadca.gov/services/depts/hr/default.asp {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 26 b. Objective 2.1.2 – Increase visibility of opportunities for social participation (Cross reference Community Connections) i. Action – Provide the community with information about social and civic participation opportunities using a variety of communication methods and through the city’s website. ii. Action – Compare results of communication methods to determine relative effectiveness in garnering increased participation. iii. Action – Maintain a community calendar and highlight events for older adults; host this information on the city’s website and cross- promote information on social media and in print. 2. Goal 2.2 – Build capacity for civic engagement, volunteerism, and employment a. Objective 2.2.1 – Train and develop citizen leaders i. Action – Collaborate with the County of San Diego to expand intergenerational resident leadership opportunities. ii. Action – Offer the Citizen Academy as a hybrid model to be hosted online and in-person. iii. Action – Establish a mentorship program that offers peer-to-peer support among residents currently serving on Boards and Commissions and those interested in serving. iv. Action – Consider establishing volunteer positions for older adults to assist with the Carlsbad Student Leader Academy to increase intergenerational opportunities. v. Action – Continue promoting the CityStuff program with local third graders to older adult volunteers. vi. Action – Promote and create transportation options for accessing volunteer positions. vii. Action – Evaluate and increase the availability of well-paying job opportunities, specifically for older adults and persons with disabilities. viii. Action – Consider restructuring the Senior Commission to have an older adult representative from each of the four quadrants in the city. b. Objective 2.2.2 – Empower residents to work or volunteer as they desire i. Action – Consider a Volunteer and Employment Coordinator position with the city. ii. Action – Host employment and volunteer workshops to help residents of all ages with interview skills, resume suggestions, and navigating an online application. iii. Action – Expand awareness about job and multigenerational workforce opportunities. iv. Action – Provide an intergenerational job and volunteer fair with opportunities available, regardless of age or educational attainment. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 27 Domain 3: HOUSING Housing looks at the availability of housing programs and a range of age-friendly housing options and services to support residents of all income levels and age. Vision Carlsbad is a city that offers safe, affordable, and diverse housing options to assist all residents to age in place and live in a community-oriented environment. What we heard The Age-Friendly Carlsbad team gathered data from the community through a series of community engagement activities and a community survey. Additionally, the team analyzed data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from adjacent city documents and plans. Through this data collection process, the following themes and issues were identified: Availability and Affordability • Community Survey respondents said that housing modification affordability and the trustworthiness of modification and repair could be improved. • Provide more affordable living options for older adults who are low- to moderate-income income. (Community Survey) • More information about where affordable housing exists in Carlsbad and living options for older adults. (Social Pinpoint Ideas Wall) • It is important to have housing options within walking distance of community resources, such as the grocery store, restaurants, community centers, etc. (Community Conversation workshop) Safety, Accessibility, and Independence • Provide accessible housing that allows residents to age in place as they face mobility challenges. (Community Survey) • Ninety-six percent of the Community Survey participants said that it is very important or extremely important to be able to live independently in their own home as they age. • More housing developments should consider aging adults and include single- story layouts or multi-story accessibility options. (Community Conversation workshop) • Eighty-two percent of Community Conversation workshop participants feel it is very important or extremely important to remain in Carlsbad as they age. {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 28 What we know Population and Housing Need • Carlsbad had a 2020 population of 114,463 and Carlsbad is projected to have a population of 124,351 by 2050.15 • The Carlsbad City Council adopted the 2021 – 2029 Housing Element Update on April 6, 2021. • From 2010 to 2018, Carlsbad saw a 4% increase in the 65+ population and has the second highest median age in the County at 42.4 years old.16 • According to SANDAG estimates, Carlsbad had 46,382 housing units as of 2019. • Carlsbad’s housing stock is much newer on average when compared to San Diego County as a whole, suggesting Carlsbad households may spend less on repairs and upgrades.17 Low-Income Housing Options • Carlsbad, much like other California cities, is facing a housing shortage, and the older adult population is a group that relies heavily on affordable housing options, including senior-specific housing. Based on the HCD Regional Housing Need Determination for the 6th Cycle RHNA, SANDAG has determined through their methodology that the housing unit allocation for Carlsbad for the period between June 30, 2020 through April 15, 2029 and Carlsbad’s share is 3,873 units.18 Distribution includes 34% (Very Low-Income) and 20% (Low-Income). • Carlsbad does not have any “at-risk” low-income rental housing options and because all inclusionary rental units were built after 1990 and the units must maintain their affordability for 55 years, no units are in immediate threat of being “at-risk.” • The city’s webpage on “Housing” features affordable housing information and resources about living options, including the 24 apartment buildings that offer affordable units.19 • The Housing Choice Voucher Program (Section 8) is funded by HUD and administered by the City of Carlsbad Housing Authority. The city spends approximately $6.6 million annually on the Section 8 Rental Assistance Program. • The 2021-2029 Housing Element includes language about affordable housing for Very Low- to Moderate- Income in most goals. There is also attention given to alternative living options, like micro-units, and increasing affordable living near transit. 15 California Department of Finance, 2020 16 Housing Element, https://cityadmin.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=46908 17 Id. 18 Housing Element, https://cityadmin.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=46908 19 https://www.carlsbadca.gov/services/depts/housing/default.asp {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 29 Adult Living Facilities • In addition to affordable housing options, Carlsbad also provides privately owned older adult living facilities, for a variety of needs and ability levels. These facilities include senior living centers, respite and memory care centers, and hospice. A certain number of older adults who live in their private residences also depend on local programs to access community resources. Accessibility of Housing • Housing that is accessible to transportation and local resources are important for a thriving, livable community. Much like affordability, access to destinations, via walking, transit, biking, and other alternative modes of travel, is highly valued amongst residents when selecting a place to live and preserving independence with age. • The city’s webpage on “Housing” provides information about affordable living options, and should serve as a centralized information hub for accessing citywide housing information, or accessing housing information specific to older adults. What we will do Through the Age-Friendly Carlsbad Action Plan, we hope to address housing gaps, improving the visibility of diverse policies in the Housing Element, while meeting the expectations of residents to provide affordable and accessible housing options that support independent living and comfort. 1. Goal 3.1 – Provide safe, affordable housing options for all residents to age in place comfortably a. Objective 3.1.1 – Inform the public on the progress of the 2021–2029 Housing Element that relate directly to the concerns of older adults i. Action – Provide written and verbal report on the progress at to the Senior Commission and City Council. ii. Action – Promote the Accessory Dwelling Unit (ADU) and Alternative Housing programs outlined in the 2021-2029 Housing Element (Program 1.2 and 1.3) and provide a citywide announcement about the details of the program through distribution of informational brochures to city facilities such as the Senior Center, through social media channels, and through the creation of a web page on the city’s website dedicated to ADU’s and alternative housing. iii. Action – Implement all communication strategies within the 2021- 2029 Housing Element to keep the public informed and aware of housing information and opportunities for engagement. b. Objective 3.1.2 – Implement strategies to protect the comfort and safety of all residents in neighborhoods {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 30 i. Action – Consider a CPTED walk audit program with housing property managers and the Carlsbad Police Department. ii. Action – Work with developers to increase the number of units with zero-entry doorways, first-floor bedrooms, and wider doorways. c. Objective 3.1.3 – Promote Carlsbad to be a community where people of all ages and background can live and thrive i. Action – Provide first-time homeowner workshops to compliment the 2021 – 2029 Housing Element’s First-Time Homebuyer Program. ii. Action – Pursue home modification funding opportunities through federal and state programs to accommodate modifications for aging and multi-family housing options, as well as building micro-units and ADUs. iii. Action – Work with the City of Carlsbad Housing Authority to offer information about senior housing, affordable housing and accessing HUD assisted housing (Housing Choice Voucher program, HUD Section 202). iv. Action – Continue to fund and actively promote the city’s minor home repair program as described in Housing Element Program 3.5. 2. Goal 3.2 – Grow and preserve the affordable housing stock in Carlsbad and expand the alternative living options a. Objective 3.2.1 – Provide more education about affordable housing strategies i. Action – Maintain and distribute information about existing and future affordable housing options in Carlsbad. ii. Action – Increase awareness about implementing Accessory Dwelling Units (ADUs) through resource development and multilingual guidance about the permitting process, available in-person, online, and over the phone. iii. Actions – Develop at least four pre-approved ADU plans that residents can use to expedite the permitting process, as described in Housing Element Program 1.2. b. Objective 3.2.2 – Increase the availability of transit-oriented development and housing options within walking distance to community resources i. Action – Encourage the development of older adult housing and affordable units within a safe and comfortable 10-minute walk of major transit hubs and parks (in partnership with NCTD). ii. Action – Encourage mixed-use developments that include a residential component that provides housing for lower and moderate-income households (Housing Element Program 1.8). iii. Action – Promote CarlsbadConnects app as a communication tool for sharing neighborhood housing and walkability concerns through digital and in-person education. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 31 Domain 4: HEALTH & WELLNESS Health & Wellness focuses on access to programs that promote wellness, health, and active living. Vision Carlsbad is a community where residents of all ages can live a healthy and active life while feeling safe and secure. What we heard The Age-Friendly Carlsbad team gathered data from the community through a series of community engagement activities and a community survey. Additionally, the team analyzed data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from adjacent city documents and plans. Through this data collection process, the following themes and issues were identified: Accessible and Affordable Healthcare Services • Overall, residents rated healthcare services in Carlsbad as good, including having access to healthcare professionals who speak different languages, having well-trained certified home health care providers, and conveniently located health and social services. (Community Survey) • Residents are most impressed by the respectful and helpful hospital and clinic staff, having well-maintained hospitals and health care facilities, having a variety of healthcare professionals and specialties, and at access to affordable fitness activities geared for older adults. (Community Survey) • Residents desire a caregiver communication network for those aging in place. (Social Pinpoint Ideas Wall) • The senior lunch program is helpful and accommodating for older adults with limited incomes. (Social Pinpoint Ideas Wall) • Residents said that personal care and housekeeping is poor in Carlsbad, as well as access to affordable home health care providers. (Community Survey) Healthy and Active Lifestyle • Health and wellness should be in every category of the Action Plan. (Social Pinpoint Ideas Wall) • Warm-water pools would help with rehab for older adults and assist with arthritis. (Social Pinpoint Ideas Wall) • Affordable fitness classes are helpful, but it is challenging to participate during COVID- 19. (Social Pinpoint Ideas Wall) • Invest in pickleball as people are trying to live healthier lives and be more active. (Social Pinpoint Ideas Wall) What we know {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 32 Health and Wellness topics are important to individual and community wellbeing. Delivery of health and wellness services: • As of 2020, the Senior Center delivers about 1,100 meals to residents a week. • Alga Norte has an instructional pool that is warm, around 84 degrees, as well as a spa that is 98-101 degrees. • Carlsbad offers a “Health & Wellness” webpage, linked from the “50+” webpage that lists health, fitness, and sport activities for all ages. There are older adult-specific classes that include yoga and Zumba. • Carlsbad has a lower patient satisfaction rate for health care (66.5%) as compared to the Median US Neighborhood (71.3%). (AARP 2021 Livability Index) • Carlsbad has a higher rate of preventable hospitalization rate (24.4 per 1,000 patients) as compared to the Median US Neighborhood (48.5 per 1,000 patients) (AARP 2021 Livability Index). • Carlsbad has a higher percentage of residents who live within a half mile of parks and within one mile of recreational facilities (96.1%) as compared to the Median US Neighborhood (90.7%) (AARP 2021 Livability Index). Health conditions: • Environmental health conditions in Carlsbad are worse than the Median US Neighborhoods for regional air quality and near-roadway pollution. On average, the Median US Neighborhood has 5.7 days per year when regional air quality is unhealthy and Carlsbad has 40.7 days. Additionally, 14.4% of Carlsbad residents live within 200 meters of a high-traffic road where more than 25,000 vehicles pass per day (AARP 2021 Livability Index) • Carlsbad has a lower prevalence rate of smoking (11.3%) compared to the Median US Neighborhood (20.5%) (AARP 2021 Livability Index). • Carlsbad has a lower obesity rate (20.7%) as compared to the Median US Neighborhood (28.9%) (AARP 2021 Livability Index). • According to a 2018 Life Expectancy study by the County of San Diego, Carlsbad’s life expectancy is 83.4 years old, compared to the County’s average expectancy rate of 82.6 years old.20 • Improved health conditions are closely tied to eliminating inequities in Carlsbad. Equity is the absence of avoidable or remediable differences among groups of people, whether those groups are defined socially, economically, demographically, or geographically. Health inequities involve access to the resources needed to improve and maintain health or health outcomes.21 20https://www.sandiegocounty.gov/content/dam/sdc/hhsa/programs/phs/CHS/Mortality/Life%20Expectancy%20in%20Sa n%20Diego%20County%202010-2018.pdf 21https://www.who.int/healthsystems/topics/equity/en/#:~:text=Equity%20is%20the%20absence%20of,economically%2C %20demographically%2C%20or%20geographically. {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 33 What we will do Through the Age-Friendly Carlsbad Action Plan, current and projected health and wellness will increase for those who live and work in Carlsbad. 1. Goal 4.1 – Review current health conditions for Carlsbad populations to identify areas of concern a. Objective 4.1.1 – Assess health-related data and make health information available to residents i. Action – Maintain an up-to-date record of available data from local and region data sources (e.g., San Diego HHSA Live Well, San Diego Health Connect, and 2-1-1) to best support Carlsbad residents. ii. Action – Maintain the Coronavirus (COVID-19) information on the Carlsbad website and update when appropriate with health-related information that is up-to-date and accessible. iii. Action – Consider creating a “health report” that highlights the health of Carlsbad populations, health trends, and impacts on wellness. iv. Action – Use print, social media, and digital media with multi-lingual communication to share health and wellness activities. b. Objective 4.1.2 – Increase awareness around health and wellness across all ages and populations i. Action – Consider creating a Health and Environmental Justice Element for the General Plan. ii. Action – Develop a Health and Environmental Justice strategic plan for to include specific details about older adults, persons with disabilities, and the impacts of COVID-19, specifically for persons of color and older adults. c. Objective 4.1.3 – Improve access to reach health facilities and programs i. Action – Evaluate sidewalk conditions within ½ mile of all healthcare facilities, living facilities, and public facilities (i.e., parks and buildings) to improve walkability conditions for residents to access health- related resources. ii. Action – Consider an intra-city vehicle service for older adult residents, similar to La Mesa’s Rides4Neighbors program, to improve safety and access health appointments and necessity trips without the need for a private vehicle (Cross-reference with Transportation). 2. Goal 4.2 – Provide health-related programs to expand upon the educational health resources available in Carlsbad a. Objective 4.2.1 – Provide workshops and classes on healthy lifestyle living, eating, exercise, crime prevention, and mental health. i. Action – Work with local health partners to provide courses on exercise, healthy eating, and preventive care. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 34 ii. Action – Offer free or reduced-priced classes and programs at the Senior Center and at additional locations across the city to increase accessibility and participation. b. Objective 4.2.2 – Raise awareness around mental health and the importance of socialization i. Action – Offer a workshop series that specializes in mental health and how to help yourself and those around you. ii. Action – Pilot a pen pal program with the Carlsbad Unified School District that partners students with older adults living in care facilities and alone. iii. Action – Provide trainings for city staff about mental health awareness and how to identify signs of depression and isolation. iv. Action – Expand the You Are Not Alone (YANA) program with the Senior Volunteers to connect older adults who live alone with other residents to increase socialization and establish a community-based emergency contact system. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 35 Domain 5: MOBILITY Mobility focuses on safe, convenient, and affordable transportation options. Vision Carlsbad is a city where people of all abilities and age have access to safe, reliable, and affordable modes of public, private, and alternative transportation. What we heard The Age-Friendly Carlsbad team gathered data from the community through a series of community engagement activities and a community survey. Additionally, the team analyzed data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from adjacent city documents and plans. Through this data collection process, the following themes and issues were identified: Safety and Convenience • The availability of separate pathways for bicyclists and pedestrians were rated poorly by residents. (Community Survey) • There is a lack of audio and visual pedestrian crossings in Carlsbad. (Community Survey) • Bike lanes do not feel safe to use because of high-speed traffic and a lack of buffers from vehicles. (Social Pinpoint Ideas Wall) • Residents rated public transportation poorly for accessibility and convenience, as well as timeliness, safety, and affordability. (Community Survey) • Most of the “Issues & Concerns” raised on the Social Pinpoint Mapping Tool were about safety concerns on roadways and intersections. • Street safety is a major barrier to walking and biking (Community Conversation workshop). Access • Ninety-seven percent of the Community Survey respondents said that they primarily get around by driving themselves, and only 8.6% rely on public transportation. • Community Survey respondents would like to see more driver education or refresher courses. • Expand transportation options and programs designed specifically for older adults, especially for older adults who are home-bound or cannot drive independently. • There is an interest in alternative mobility options (bike, walking, transit), but more education and awareness are needed. (Community Survey) • An intra-city shuttle or rideshare option is desired to reach appointments and social activities around the city. (Community Conversation workshop and Social Pinpoint Ideas Wall). {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 36 • At the Community Conversation workshops, and average of 58% of the participants said they would select a network company (Uber, Lyft) as an alternative to owning an automobile, 58% said that they would select walking as an alternative to owning an automobile, and 38% said they would select public transit as an alternative to owning an automobile. What we know Accessibility and Connections • Carlsbad is a fairly car-dependent community, with much of the transportation system developed within the last 30 years, and sits approximately 35 minutes north of Downtown San Diego and 25 minutes south of San Clemente.22 • Within Carlsbad, public transportation, including train, bus, and shuttle services, is provided by North County Transit District. Carlsbad includes two train stations (Carlsbad Poinsettia Station and the Carlsbad Village Station). Carlsbad does not have a connection to the Sprinter Hybrid Rail or an alternative light rail system. • For older adults, access to alternative transportation provides mobility independence, and a connection to community resources, especially after they are unable to drive. • The average speed limit (MPH) on streets and highways is higher at 33 MPH, compared to the Median US Neighborhood of 28 MPH (AARP 2021 Livability Index). • Carlsbad has a higher rate of households who take walking trips per day (.77) compared to the Median US Neighborhood (.73) (AARP 2021 Livability Index). • Carlsbad has a lower rate of fatal crashes per 100,000 people per year with 4.6 compared to the Median US Neighborhood with 6.8 (AARP 2021 Livability Index). Alternative Transportation and Plans and Resources • Alternative transportation modes, like walking, biking, and public transit, expand the mobility options that are available to residents of all ages and abilities, and helps build a “complete neighborhood” community. A “complete neighborhood” is an area where residents have safe and convenient access to goods and services they need on a daily or regular basis.23 • The City of Carlsbad has an Sustainable Mobility Plan that outlines local biking and walking opportunities. Resources on this page provides a citywide overview of current programs and plans, but does not highlight resources for older adults specifically. • Carlsbad adopted a Sustainable Mobility Plan in 2021, but there is limited reference to accommodations for older adults or persons with disabilities. 22 Mobility Element, https://www.carlsbadca.gov/civicax/filebank/blobdload.aspx?BlobID=24065 23 http://www.portlandonline.com/portlandplan/?a=437441 {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 37 o NEVs, Improved Transit Access, Mobility Hubs, Local Roadway Safety Plan • The City of Carlsbad adopted the Trails Master Plan in 2019, which will outline strategies to make it safer, more convenient, and more enjoyable for people to walk, hike, and bike in Carlsbad, whether for recreation or transportation. The updated plan will reflect new trails and incorporate changes in the city’s trail system. Consideration for older adults in the development of this the Trails Master Plan is incorporated in this Action Plan. • Programs and guidelines that relate to alternative transportation include the Barrio Neighborhood Lighting Guidelines, the 2015 Traffic Monitoring Program (Appendix A, Appendix B, Appendix C), the Carlsbad Residential Traffic Management Program, Walk+Bike Carlsbad, and information about Carlsbad’s participation in Bike Month.24 • The Climate Action Plan was adopted in 2015 and encourages the adoption of a citywide TDM plan, which includes a promotion of biking and rideshare, but does not specify older adults in these policies or goals. • These plans, in addition to what is included in the 2015 General Plan, illustrate actions being made to provide a more equitable and diverse transportation network throughout the city and provide a greater level of mobility access to all residents. More detail about the inclusion of older adults is included within this Action Plan. • Carlsbad does not currently have a Vision Zero commitment, which recognizes that everyone has the right to move safely in their community, and that system designers and policymakers share the responsibility to ensure safe systems for travel. A Vision Zero commitment would also have co-benefits with the city’s Climate Action Plan. • CIP projects and goals that relate to mobility include: o Key priorities for traffic and mobility in the 2020 – 2021 Operating Budget and Capital Improvement Program (CIP): § Finalize and Implement the Sustainable Mobility Plan § One quarter of the CIP spending will focus on mobility enhancement projects o CIP Projects that relate to active/alternative transportation (funded and unfunded) include improving/adding pedestrian trails and access, bicycle facilities, ADA upgrades, signage and wayfinding, sidewalk improvements.25 What we will do Through the Age-Friendly Carlsbad Action Plan, we hope to address identified gaps, improving the visibility of transportation policies in city documents, while meeting the expectations of 24 https://www.carlsbadca.gov/services/depts/pw/traffic/biking.asp 25 https://issuu.com/carlsbadcity/docs/fy2020budget?fr=sOTJiMjIzNDg0NA {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 38 residents to expand mobility options, and prioritize transportation safety and accessibility across the city. 1. Goal 5.1 – Provide greater opportunity for the community to become involved in active transportation planning and the development of improvements a. Objective 5.1.1 – Increase education and opportunities for public participation in transportation planning i. Action – Consider modifying the “Traffic & Mobility Commission” to have at least one (1) seat specifically for an older adult resident. ii. Action – Create a Carlsbad bike map to be hosted on the “Maps” webpage of the city’s website, similar to the trails map. iii. Action – Provide education about the CarlsbadConnects app to report an infrastructure issue (Cross-reference with Open Spaces & Buildings). iv. Action – Provide “Smart Cycling” courses to educate older adult residents on how to ride their bikes safely in various conditions throughout the city. b. Objective 5.1.2 – Inform the public on the progress of the Mobility Element that relate directly to the concerns of older adults i. Action – Provide written and verbal report on the progress at the Senior Commission, Traffic & Mobility Commission, and City Council. 2. Goal 5.2 – Provide safe mobility options within and around the City of Carlsbad for all ages and abilities a. Objective 5.2.1 – Increase Citywide bicycle ridership by providing safe, maintained, and well-connected bicycle facilities throughout the city i. Action – Evaluate the feasibility of providing more Class-I multi-use trails and Class-II enhanced buffered bike lane facilities to increase the percentage of roadways that provide separation from vehicular traffic. ii. Action – Prioritize bicycle improvements in future transportation infrastructure projects. iii. Action – Evaluate the inclusion of bicycle signal detection to signalized intersection crossings along bike routes featured in the bike map. iv. Action – Offer bicycle rodeos and bike maintenance classes for residents of all ages and comfort levels. b. Objective 5.2.2 – Create a more accessible public transportation experience for all residents. i. Action – Provide multilingual and multigenerational public transportation educational programs that residents can access in- person and online. ii. Action – Advertise the NCTD reduced fare options for seniors, persons with disabilities, and Medicare recipients. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 39 iii. Action – Work with NCTD to evaluate bus and transit service lines and the frequency of service. iv. Action – Create a “Transit for Fun” program through the Senior Center that takes older adults on local outings via the public transit system to help increase comfort and familiarity with the public transit system. v. Action – Consider supplementing the public transit services with a city-funded inter-city shuttle services for local trips at a reduced rate. c. Objective 5.2.3 – Engineer and design city streets to self-enforce target speeds and support mobility for all roadway users. i. Action – Evaluate the location and need for bicycle racks and micromobility parking to reduce sidewalk obstacles. ii. Action – Make sure all traffic signs and roadway paint are clean and visible for vehicles to see and abide by. iii. Action – Evaluate the location of existing audible crossing mechanisms and install additional devices at intersections throughout the city. iv. Action – Conduct a street lighting audit in neighborhoods to identify areas that could be better lighted for walking and biking at night. v. Action – Promote the use of Neighborhood Electric Vehicles (NEVs) for ease of use, environmental benefits, and creating a citywide culture around reduced traffic speed on local streets. d. Objective 5.2.4 – Apply traffic calming measures and infrastructure improvements to enhance the pedestrian experience. i. Action – Support a community crosswalk decoration event as part of placemaking and beautification efforts for intersections near parks, public facilities, and schools. ii. Action – Establish adequate and safe crossing times for pedestrians. iii. Action – Consider the balance of implementing bulbouts and bicycle facilities to accommodate the needs and safety of both bicyclists and pedestrians. iv. Action – Consider a pedestrian crossing lead phase on roads with high-pedestrian volumes and over 35 mph. v. Action – Ensure all crossing areas have ADA-compliant curb cuts. vi. Action – Evaluate sidewalk conditions and availability throughout the city. vii. Action – Implement a citywide Local Roadway Safety Plan to identify and analyze roadway safety issues and prioritize countermeasures to address them. 3. Goal 5.3 – Increase information and education about transportation options a. Objective 5.4.1 – Provide more transportation-specific education through workshops and informational strategies {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 40 i. Action – Partner with the County of San Diego, AARP, and transportation organizations to promote publicly available workshops and resources that provide information about local and regional transportation. ii. Action – Create a fact sheet for the Carlsbad webpage that provides a list of locally-available transportation options, how/where they function, and where to learn more about these options. iii. Action – Provide information about driver education/refresher courses and current state and Department of Motor Vehicle (DMV) laws and programs. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 41 Domain 6: COMMUNITY CONNECTIONS Community Connections celebrates Carlsbad as a multicultural and intergenerational community and the interconnectedness of residents, information, and opportunities within the City for current and future generations. Vision Carlsbad is a city that is inclusive of persons at all life stages and abilities and fosters enhanced awareness and respectful interactions to support full participation in community life, including access to information and activities. What we heard The Age-Friendly Carlsbad team gathered data from the community through a series of community engagement activities and a community survey. Additionally, the team analyzed data from the AARP Livability Index for Carlsbad (2021) and conducted a policy scan from adjacent city documents and plans. Through this data collection process, the following themes and issues were identified: Interaction and Respect • Residents express a desire to engage socially, without discrimination. (Social Pinpoint Ideas Wall) • Everyone, including city government, should be inclusive of all genders, ethnic backgrounds, ages, and groups to build a stronger community. (Social Pinpoint Ideas Wall) • Activities can be specific to age and interests, but greater efforts towards increasing community connections between all residents should be a priority. (Social Pinpoint Ideas Wall) • Some activities are too far away to access and activities are not often distributed across the city. (Social Pinpoint Ideas Wall) • Pre-COVID-19, there were more programs and activities designed for older adults to engage and socialize. (Social Pinpoint Ideas Wall) • Residents expressed that the Senior Center has great opportunities, as well as the Carlsbad Newcomers Club and the Carlsbad Women’s Club for older adults and new residents. (Community Conversation workshop) • The design and layout of the Senior Center could be more comfortable for casual meet-ups and passive activities. Isolation • There is a strong desire to stay connected, especially during the COVID-19 era, and combatting isolation. (Community Conversation workshop) • Forty-eight percent of Community Conversation workshop participants occasionally or rarely feel like they have adequate availability of human connection. {city of Carlsbad O e ~CIRCULATE "'0 N H, •••• •••• Community Connections . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 42 Information and Resources • Internet competency is high in Carlsbad and has likely increased because of COVID-19 and the desire to participate in online programs. • Information hubs for residents to receive information include family and friends, the Senior Center, a doctor or health professional, and the library. (Community Survey) • Increasing information outlets and the methods of communication through paper (newspaper, flyers) and online (city’s website and social media) was a general theme throughout the community engagement process. While Carlsbad has many existing channels for distributing information, identifying untapped communication channels, and making access to information clearer and easier can benefit the city’s older adults. • Accessibility to information was rated well by residents who participated in the Community Survey, but improvement suggestions include providing larger lettering and improving the process for getting information delivered to home-bound residents. (Community Survey) • Diversity in communication is important and residents recommended It is important offering Spanish and other language needs at events and in resources. What we know Social Inclusion and Isolation • Loneliness and social isolation in older adults are serious public health risks affecting a significant number of people in the United States and putting them at risk for dementia and other serious medical conditions.26 • Social isolation significantly increases a person’s risk of premature death from all causes, a risk that may rival those of smoking, obesity, and physical inactivity.27 • Social isolation was associated with about a 50% increased risk of dementia.28 • Poor social relationships (characterized by social isolation or loneliness) were associated with a 29% increased risk of heart disease and a 32% increased risk of stroke.29 • Loneliness was associated with higher rates of depression, anxiety, and suicide.30 26 https://www.cdc.gov/aging/publications/features/lonely-older-adults.html 27 National Academies of Sciences, Engineering, and Medicine. 2020. Social Isolation and Loneliness in Older Adults: Opportunities for the Health Care System. Washington, DC: The National Academies Press. https://doi.org/10.17226/25663external icon. 28 Id. 29 Id. 30 Id. {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 43 • Loneliness among heart failure patients was associated with a nearly four times increased risk of death, 68% increased risk of hospitalization, and 57% increased risk of emergency department visits.31 • On an index rating of from 0 to 2 (higher values are better), Carlsbad rated at a 0.98 when it comes to social engagement (extent to which residents eat dinner with household members, see or hear from friends and family, talk with neighbors, and do favors for neighbors), which is the average for the Median US neighborhood. (AARP 2021 Livability Index) Usability of Resources • The City of Carlsbad offers multiple hubs for information dissemination including the Senior Center, Library, city facilities, and the city website and social media channels. • The Carlsbad Library supports lifelong learning and offers resources such as remote activities, adult literacy, computers and Wi-Fi, intergenerational events, and services and programs specifically designed for adults. • The Senior Center in an information and activity hub for older adults and a broad range of individual and group services are provided, as well as access to other community resources and agencies serving older adults. • Carlsbad has a higher percentage of residents with access to high-speed, low- cost internet service (54.8%) compared to the Median US Neighborhood (14.6%). (AARP 2021 Livability Index) • The City of Carlsbad website allows for language selection and changing the scale of text, which assists with usability and accessibility to information. • The city created the Age-Friendly Carlsbad webpage (carlsbadca.gov/AgeFriendlyCarlsbad) as the landing page for age-friendly resources. Visibility of Information The City of Carlsbad utilizes several mediums to keep its constituents informed, including: • Social media such as Facebook (over 51,300 followers), Twitter (Over 17,900 followers) and Instagram (over 14,700 followers) • The Parks & Recreation Department publishes the Seaside Insider, a monthly digital and print newsletter that is specifically geared for residents 50+ and includes stories, program information, and meal menus for the month. • Carlsbad livestreams and maintains an archive of meeting recordings for City Council and Boards/Committee meetings on the website. 31 Id. {city of Carlsbad O e ~CIRCULATE "'0 N H, . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 44 • Carlsbad offers the e-government tools, CarlsbadConnects (mobile and web application), and has created a video to assist with the education for how to use this application. What we will do Through the Age-Friendly Carlsbad Action Plan, we will help residents remain informed and involved in community life while increasing communication access and socialization opportunities. 2. Goal 6.1 – Increase citywide awareness around the impacts of age, disability, and isolation a. Objective 6.1.1 – Increase awareness for city staff about respect and inclusion topics i. Action – Hire a consultant to host a training for city staff related to aging, disability, memory loss, and isolation. ii. Action – Make trainings available to community-based service providers, appointed members of boards and commissions, and community safety groups (i.e., Carlsbad Police and Fire). iii. Action – Develop and share best practices for improving the accommodations for older adults and people with disabilities at public meetings (e.g., captioning), including a list of vendors/service providers capable of improving access during such meetings. b. Objective 6.1.2 – Grow public awareness around respect and inclusion topics i. Action – Work with the County of San Diego Age Well team to promote the Dementia Friendly initiative and how to become a dementia ally. ii. Action – Improve the language used pertaining to aging and older adults by using terms such as “older adults” and “elders” instead of “senior citizens” and “the elderly.” iii. Action – Advance civil rights, equity, and social sustainability for older adults by removing barriers and conditions that prevent minority, low- income, limited English proficiency, and other disadvantaged groups from receiving access, participation, and benefits from city and county programs, services, and activities. iv. Action – Consider developing an Equity and Inclusion Committee or Commission and including at least one position for an older adult resident. 3. Goal 6.2 – Increase social connections to reduce social isolation a. Objective 6.2.1 – Build neighborhood interactions and connectivity {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 45 i. Action – Actively promote the city’s Community Activity Grant and Special Event Grant to mobilize schools, local community-based organizations, and the faith-based community to increase activities and events available to residents of all ages. ii. Action – Streamline the event permitting process for neighborhood block parties when street closures are needed to facilitate community connections within the neighborhood setting. b. Objective 6.2.2 – Combat isolation through citywide programming i. Action – Establish a city department and/or staff member to design and lead an isolation outreach team. ii. Action – Conduct an assessment of the residents who are over the age of 60 and live alone, as well as their contact information and where these residents reside. iii. Action – Organize a “get to know your neighbor” program to help strengthen community relationships and increase socialization opportunities for all residents. iv. Action – Create a conversation call-in number that residents can call for non-emergency reasons to speak with a volunteer and have a friendly conversation. 4. Goal 6.3 – Increase public visibility and access of city plans, programs, and resources a. Objective 6.3.1 – Broaden the public’s access and visibility by employing a multi-media and multi-level communications approach i. Action – Conduct a public information assessment to determine existing communication channels and residents’ preferences for receiving community information. ii. Action – Provide communication counseling and training for city officials and staff interacting with the public. iii. Action – Improve centralized sources as “one stop” for information about programs, city updates, and engagement opportunities. iv. Action – Create community information sources that are easy to understand and clearly displayed with large lettering. v. Action – Ensure community information is delivered in person to homebound residents. 5. Goal 6.4 – Maximize the use and impact of technology throughout the city a. Objective 6.4.1 – Ensure the city’s communications strategy uses updated and existing communication tools and methods i. Action – Conduct an internal communications audit to determine what is missing or outdated. ii. Action – Maintain and grow the Age-Friendly Carlsbad webpage to include links to City of Carlsbad tools and other websites that serve as resources for older adults. {city of Carlsbad O e ~CIRCULATE "'0 N E<., .... . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 46 iii. Action – Provide educational opportunities that remove barriers to the digital divide and increase participation in citywide activities. iv. Action – Ensure city communications meet ADA requirements. v. Action – Consider the on-going use of Social Pinpoint for collecting community feedback on a rolling basis and having a safe space for residents to share comments and view comments from other residents. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 47 Call to Action This Action Plan outlines the goals and tasks with timeframes to be accomplished over the next few years by elected officials, municipal staff, city residents, and numerous community partners working together towards making Carlsbad a livable community for all ages. With the approval of the Age-Friendly Carlsbad Action Plan, we move from discussing and planning to collaborating and doing. In the coming years, we will address the action steps listed in the Plan. City departments and community partners have been identified to work together on the different tasks, along with residents. The role of city staff and related partners is presented in this Action Plan. Residents of all ages are also called upon to take an active role in helping to shape an Age-Friendly Carlsbad. Please look for project announcements to stay informed and participate. Announcements will be posted online on the city website carlsbadca.gov/AgeFriendlyCarlsbad, via the city’s social media outlets, City Hall, the Senior Center, and the Library. If you cannot attend but have recommendations or input, please visit the Senior Center or submit to parksandrec@carlsbadca.gov Please share the Age-Friendly Carlsbad Action Plan with your family, friends, neighbors, and others. Age-Friendly Carlsbad is for all ages and benefits each and every one of us today, tomorrow, and in the years to come. {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California Age-Friendly Carlsbad Action Plan DRAFT 48 Appendices A. Age-Friendly Carlsbad Action Plan Implementation Table B. Policy Scan C. Age-Friendly Carlsbad Mid-Project Report D. Community Survey Findings E. Outreach Materials {city of Carlsbad O e ~CIRCULATE "'0 N E<., . AAftft Real ~ Possibilities California