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Home My WebLink About2021-05-26; Library Board of Trustees; ; Library Quarterly Technology ReportITEM #10 Meeting Date: May 26, 2021 To: Library Board of Trustees From: Devin Castel, Senior Business Systems Specialist Staff Contact: Devin Castel, Devin.Castel@carlsbadca.gov Subject: Library Quarterly Technology Report District: All Recommended Action Receive presentation. No action needed. Executive Summary/Discussion The Library Quarterly Technology Report will review technology efforts related to curbside, computer and virtual library services. The report will also and review the number of computer and wireless sessions along with an update on new patron registrations. A look at the updated library webpage will be presented. Next Steps None. Fiscal Analysis None. Public Notification This item was noticed in accordance with the Ralph M. Brown Act (California Government Code Section 54950 et seq.), published and distributed at least 24 hours prior to the special meeting date and time. Exhibits None. Page 23 of 24 LIBRARY BOARD OF TRUSTEES Carlsbad City Library Technology Report Senior Business Systems Specialist Devin Castel I I Technology Report •New Library Card Registration •Curbside Ecosystem •Public Computer and Wireless Use •Top Library Webpage Views •Library Website Highlights I I New Library Accounts I I New Library Card Registration = 5,577 April 2020 –March 2021 I I Curbside Ecosystem I I Holds Placed ·-• ·- D 1. ~ I I •• •• 14 Results Fo und Select an Action • Place Hold(s) ess Add to My Lists Email Print 176 SEI 002 Available: 1 in Carlsbad City Library -Main (Dove) Holds: 0 Copies: 1 Walking magazine's the complete guide to walking for health, weight loss, and fitness Edition 1st ed. b Fenton Mark. 1 2 f) I Sort By: Holds Placed = 240,849 June 2020 –March 2021 I I Holds Placed = 240,849 June 2020 –March 2021 0 5,000 10,000 15,000 20,000 25,000 30,000 Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20 Jan 21 Feb 21 Mar 21 Holds Placed I I Hold Notices I I June 2020 –March 2021 Available Hold Notices = 102,741 I I Items Checked Out I I Items Checked Out = 201,569 June 2020 –March 2021 I I Items Checked Out = 201,569 June 2020 –March 2021 0 5,000 10,000 15,000 20,000 25,000 Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20 Jan 21 Feb 21 Mar 21 Items Checked Out I I Items Checked Out = 201,569 June 2020 –March 2021 0 5,000 10,000 15,000 20,000 25,000 Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20 Jan 21 Feb 21 Mar 21 Items Checked Out .. I I Items Returned I I Items Returned = 225,242 June 2020 –March 2021 I I Items Returned = 225,242 June 2020 –March 2021 *Materials due on 3/31/2021 0 5000 10000 15000 20000 25000 30000 35000 Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20 Jan 21 Feb 21 Mar 21 Items Returned I I Items Returned = 225,242 June 2020 –March 2021 *Materials due on 3/31/2021 0 5000 10000 15000 20000 25000 30000 35000 Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20 Jan 21 Feb 21 Mar 21 Items Returned I I Wireless I I Wireless Sessions = 30,489 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20 Jan 21 Feb 21 Mar 21 Wireless June 2020 –March 2021 I I Wireless Sessions = 30,489 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20 Jan 21 Feb 21 Mar 21 Wireless June 2020 –March 2021 I I Computer Management I I Computer Management •60 Minute Session Duration •Computer Hygiene •Social Distancing •Occupancy Requirements I I Computer Sessions = 2,167 September 2020 –March 2021 *Service restored on Sep 29, 2020 I I 0 50 100 150 200 250 300 350 400 450 500 Sep 20 Oct 20 Nov 20 Dec 20 Jan 21 Feb 21 Mar 21 Patron Computer Computer Sessions = 2,167 ----- ~ ~ - / / / / / I I Top 10 Library Webpage Views Rank Location 1 Library Homepage 2 Library Catalog 3 My Account 4 eResources 5 Library Locations 6 Online Registration 7 Genealogy 8 Curbside Sevice 9 Book Clubs 10 Library @ Home January –March 2021 I I Top 10 Library Webpage Views Rank Location Pageviews 1 Library Homepage 78,036 2 Library Catalog 65,727 3 My Account 49,818 4 eResources 9,659 5 Library Locations 4,497 6 Online Registration 3,472 7 Genealogy 2,958 8 Curbside Service 2,229 9 Book Clubs 1,323 10 Library @ Home 1,126 January –March 2021 I I Top 10 Library Webpage Views Rank Location 2020 2021 1 Library Homepage 131,722 78,036 2 Library Catalog 74,016 65,727 3 My Account 59,870 49,818 4 eResources 9,730 9,659 5 Library Locations 6,602 4,497 6 Online Registration 5,003 3,472 7 Genealogy 3,040 2,958 8 Curbside Service N/A 2,229 9 Book Clubs 867 1,323 10 Library @ Home N/A 1,126 January –March 2021 I I Top 10 Library Webpage Views Rank Location 2020 2021 1 Library Homepage 131,722 78,036 2 Library Catalog 74,016 65,727 3 My Account 59,870 49,818 4 eResources 9,730 9,659 5 Library Locations 6,602 4,497 6 Online Registration 5,003 3,472 7 Genealogy 3,040 2,958 8 Curbside Service N/A 2,229 9 Book Clubs 867 1,323 10 Library @ Home N/A 1,126 January –March 2021 .. .. .. I I Library Website Highlights Ccarlsbad City Library Select language • City Site Email Signup Contact Us Our Library Youth Programs Services En Espanol CJ I I Highlights •Upgraded Library and City Website •May 17 Launch •Content Migration •Updated Menu Structure •Mobile Friendly •Online Catalog & Chat Integration I I Library Home Page Events .,,.k-to<llo.;o,,'u -... --~---... - . -"~' ........ ,,,. ... . ·--··--··-......... ., ..... .. _,_.,.,_ ,_ .... ,. ..... Featured Books 1. -................... -............ .-·------""~,-,_ .. ___ ,._..,._ .. ........ ,~ . ....... ., ..... .--,~--........... . ""·•-••'--"""'-·• .. .., .... ., ... Library Home Page Ccarlsbad City Library Our Library Youth Programs Select Language T City Site Email Signup Contact Us Services En Espanol r::-:m ~ CJ Library Home Page (carlsbad Ciry l.1brary LOCATIONS & HOURS Our Library AVAILABLE SERVICES Youth Programs MY ACCOUNT Expanded service hours begin May 24 Services eAUDIOBOOKS & eBOOKS En Espanol CULTURAL ARTS Beginning May 24, Carlsbad City Library will offer expanded service hours for browsing, holds pick up, internet computer access, account services and cal l-i n curbside delivery: Mondays -Thursdays, 10 a.m. -7 p.m. Fridays-Saturdays, 10 a.m. - S p.m. News Welcome to the city's new website We have officially launched our new city website. Expanded In -person Services In keeping with new health guidelines, the City of Carlsbad is continuing to expand in-person services. Here are the CJ Library Home Page {carlsbad Cily l.ibrary Our Library Events • • - Genealogy Class 10:00 AM -11:30 AM Virtual Town Hall on Homelessness 05:30 PM - 07:00 PM Virtual Family Storytime 10:00 AM 10:30 AM Youth Programs • • - FULL CALENDAR Services Genealogy Class 01:00 PM -03:00 PM Genealogy Class 10:00 AM -11:30 AM En Espanol Library Board of Trustees-Virtual Meeting 04:00 PM -06:30 PM CJ Library Home Page (carlsbad Ciry l.1brary Our Library Youth Programs Featured Books : Pies 9 COME VISIT Magnolia Table Joanna G.ames • Carlsbad City Library on Dove Lane • Georgina Cole Library • Carlsbad City Library Learning Center I ; --- Great British Ba 'ng Show Season l A Toste For love Jennifer Yen O HOURS OF OPERATION Super Good Baking for Kids Duff Goldman Browsing, holds pick up, internet computer access, account services and ca!Hn curbside delivery: Mondays -Thursdays, 10 a.m. -7 p.m. Fridays and Saturdays, 10 a.m. -S p.m. Services Waiting for Fitz Spencer Hyde I WANT TO ... ABOUT US GOVERNMENT SERVICES RESIDENTS VISITORS BUSINESSES Design By GRANICUS • Connecting People & Government En Espanol Baking owh Mary Berr. cakes, cookies, pies, Qj Mary Berry • KEEP IN TOUCH SITEMAP ➔ Library Home Page Ccarlsbad City Library Select Language T City Site Email Signup Car Carlsbad City Library -Live Chat Name {optional) Email (optional) Your Question start Chat Mmvmze chat / CJ Library Menus Our Library {city of Carlsbad Youth Programs Services •·· Support Lis Frii,_~ds llft_he9r1s~.id Library Carlsbad Li brary and Arts Found,1tior'i North San Diego C:ountyGe_nealogica l Society ·· ' ' :,, '· . En Espanol :Contact Us Library Menus Children Events Our Library Book Recommendations {city of Carlsbad Programs Teens E11e11ts Book Recommendations Sum mer Reading Volunteer Program Homework Zone Youth Resources En Espanol Summer Reading Adventure Library Menus Our Library Pro,grams Now Available Carlsbad Reads Together {city of Carlsbad Youth Library & Cultural Arts Events Book Clubs Services En Espanol Cannon Art Gallery Summer Reading Adventure Library Menus Library Menus Our Library is~rviciosy __ P.rograma°s"Att_~ra ·, ,Dis onibles:-.. ' . :~,_,.:_.......,.. J!,1-·-,:i. ':'~.,.~.-<-.f-'.-:.' {city of Carlsbad Youth Programs Services Biblioteca en Casa -.. •.-. . -Ubros para Ninos Aventura con la Lectura de Verano Services and Programs Now Available {carlsbad Cily l.ibrary Library@Home Services Now Avallable Curbside Service Homebound Service Literacy Services Catalog My Account + Career Online High School Recommendations for Adults + eResources + Genealogy Carlsbad History Collection Ask Us Chapters Cate Our Library Youth Programs Services En Espanol Services and Programs Now Avai lable Font S1w: a • a Share & Bookmark ~ Feedback ~ Print The Carlsbad City Library 1s excited to welcome you back to our facilities! Limited services including access to computer labs, accounts services1 holds pick up and browsing are available at all three of our locations on the following days: Mondays -Thursdays, 10 a.m. - 7 p.m. Fridays -Saturdays, 10 a.m. -5 p.m. Here's what you need to know before you visit: Occupancy is limited. Services are available on a first come, first served basis. Wear face covering at all times. Maintain 6 foot distance. Patrons are asked to wash or sanitize their hands before entering. Outside of Computer Labs, general seating is unavailable. Available At A Glance Contact Us + Get a Library Card + Library@Home + Browsing + Holds Pickup + Curbside Pickup + CJ Services and Programs Now Available {carlsbad Cily l.ibrary Library@Home Services Now Avallable Curbside Service Homebound Service Literacy Services Catalog My Account + Career Online High School Recommendations for Adults + eResources + Genealogy Carlsbad History Collection Ask Us Chapters Cate Our Library Youth Programs Services En Espanol Services and Programs Now Avai lable Font S1w: a • a Share & Bookmark ~ Feedback ~ Print The Carlsbad City Library 1s excited to welcome you back to our facilities! Limited services including access to computer labs, accounts services1 holds pick up and browsing are available at all three of our locations on the following days: Mondays -Thursdays, 10 a.m. - 7 p.m. Fridays -Saturdays, 10 a.m. -5 p.m. Here's what you need to know before you visit: Occupancy is limited. Services are available on a first come, first served basis. Wear face covering at all times. Maintain 6 foot distance. Patrons are asked to wash or sanitize their hands before entering. Outside of Computer Labs, general seating is unavailable. Available At A Glance Contact Us - Phone: 760-602-2049 (Dove) 760-434-2870 (Cole) 760-931-4500 (Library Learning Center) Email: libranan@carlsbadca.gq_y_ Text: 760-354-9423 Qn1lntiM! CJ Services and Programs Now Available {carlsbad Cily l.ibrary Our Library Youth Programs Services En Espanol Holds Pickup + Curbside Pickup + Computer Labs + Printing, Mobile Printing, Copying & Scanning + Servicios en Espanol + Youth Programs + Genealogy Services + Homebound Delivery + Career Online High School + Chapters Cafe + Services and Prog rams Not Yet Ava ilable X Donations X Exploration HUB X In-person Performances and Events X Literacy Tutoring X Study Rooms X Seating Areas or Gathering X Room and Event Space Rentals Need more information, contact us! CJ