HomeMy WebLinkAbout2021-07-20; City Council; ; Discuss Next Steps for City Council Strategic Plan, Including Options for Resident SurveyCA Review CKM
Meeting Date: July 20, 2021
To: Mayor and City Council
From: Scott Chadwick, City Manager
Staff Contact: Sheila Cobian, Legislative & Constituent Services Director
sheila.cobian@carlsbadca.gov, 760-434-2917
Kristina Ray, Communication & Engagement Director
kristina.ray@carlsbadca.gov, 760-434-2957
Subject: Discuss Next Steps for City Council Strategic Plan, Including Options for Resident
Survey
District: All
Recommended Action
Receive an update relating to the City Council strategic planning process and options for conducting a
resident survey and provide direction to staff as appropriate.
Executive Summary
The City Council has indicated interest in transitioning or integrating its semiannual goal setting process
into a more comprehensive strategic planning process. When this was last discussed with the City
Council on Dec. 15, 2020, city staff were directed to return in January 2021 with a plan for the City
Council to develop short term goals that could be included in the fiscal year 2021-22 budget and to
begin development of a strategic plan in fall 2021.
With the July 9, 2021, resignation of District 1 City Council Member Cori Schumacher, staff are seeking
direction from the City Council on whether to proceed with the planned fall strategic planning process,
options for the strategic plan itself, and on whether or not to conduct a resident survey beforehand.
Discussion
The City Council develops goals to help guide the policy direction of the city and focus resources on the
community’s highest priorities. This has historically been done in January or February each year,
following a resident satisfaction survey that was completed each fall.
Recent changes to goal-setting process
On Jan. 29, 2019, city staff proposed a new approach to City Council goal setting that included changing
the frequency of the resident survey and City Council goal setting to every other year, in odd numbered
years, as well as changing the timing of City Council goal setting to the fall. This approach was designed
to facilitate longer-term goals and better align City Council goals with the city's budget process. The City
Council approved staff's recommendation of the new approach with a minute motion at the Jan. 29,
2019, meeting. The revised goal setting process is shown in the graphic below:
July 20, 2021 Item #9 Page 1 of 332
Changes due to 2019 vacancy
Because of a City Council vacancy in 2019, changes were made to the timing of goal setting:
• The fall 2019 goal setting was postponed until all five City Council seats were filled, following the
November 2020 election.
• On Dec. 15, 2020, city staff presented options to the City Council on the format, scope, public input
topics and other elements of the City Council’s next goal setting process.
• The City Council decided to meet in early 2021 to develop short-term goals for the fiscal year 2021-
22 budget process and hold a strategic planning process in fall 2021 focused on longer term goals.
• The fall 2021 date coincides with when City Council goal setting would normally occur under the
two-year planning cycle.
Strategic planning process options
City staff are in the process of identifying a consultant with experience developing strategic plans for
municipalities. To ensure the strategic planning process meets the City Council’s expectations, staff
would like input on the following planning considerations:
Timing
• Would the City Council like to proceed as planned with development of a strategic plan
beginning in fall 2021?
• Would the City Council prefer to wait until the District 1 City Council seat is filled?
Proposed framework
The topics below are typically included in a strategic plan. Would the City Council like to make any
changes to this general framework?
• Introduction: What is a strategic plan and why it is important?
• Vision: What is the big picture vision or goal the plan will achieve?
• Goals: What overarching goals support the vision?
• Objectives: What specific, measurable milestones will help the city achieve each goal?
• Performance measures: How will the City Council measure the success of each goal?
July 20, 2021 Item #9 Page 2 of 332
Planning horizon
What planning horizon should the strategic plan cover?
• Reviewing strategic plans for other local government agencies shows they tend to range from
two to five years, although some agencies have long-term plans that look 10 years out or even
more.
• An advantage of a longer planning horizon is that it is conducive to more ambitious, longer term
goals.
• On the other hand, shorter-term plans can be easier to implement because they are more
focused and would not be as vulnerable to changing conditions and needs.
What elements will be new?
• For example, would the City Council like to start with the nine core values of the Carlsbad
Community Vision or consider refining or changing those values?
• Would the City Council like to develop a new vision and mission statement or use what is
already in place (Exhibit 1)?
• How many overall goals do the City Council envision the plan including?
• Does the City Council want to start with the goals identified at the early 2021 goal setting
workshops, or start the discussion from scratch?
What level of detail will the plan have?
• Some city strategic plans are big picture in nature, laying out broad goals and objectives.
• Others include detailed work plans and cost estimates developed by city staff.
• Of those that are more detailed, some outline detailed work plans for the entire planning
horizon, while others contain that level of detail only for the first year or two, if the planning
horizon is longer.
Samples
Which of the examples provided by staff or other plans does the City Council feel are closest to what
would be envisioned for the City of Carlsbad’s strategic plan?
• Exhibit 4 includes several strategic plans from other cities, ranging in approach, presentation
and level of detail.
Based on the City Council’s feedback, city staff can proceed with securing a consultant, cost estimate
and timeline for the development of the City of Carlsbad’s strategic plan
Resident survey
From 2002 to 2016, the city conducted an annual resident satisfaction survey. This survey typically
included a random sample of 1,000 residents and was about 15 to 20 minutes in length. The overall
margin of error was about plus or minus 3 percentage points. Questions focused primarily on
satisfaction with city services and remained fairly consistent from year to year to enable tracking of
resident sentiment over time. Survey results helped inform City Council goals as well as serving as
performance measures for several city services.
At a July 9, 2019, City Council workshop to discuss preparations for the fall 2019 goal setting process, the
City Council asked staff to use the resident survey to explore city issues, such as growth, traffic,
affordable housing, open space and homelessness. Specifically, City Council members expressed interest
in understanding to what extent concerns raised by actively engaged community members were shared
by residents as a whole.
July 20, 2021 Item #9 Page 3 of 332
Several factors may affect whether or not the City Council would like staff to conduct a professional
citywide survey prior to the development of a strategic plan:
Information needed
Information needs are typically the first consideration when deciding to invest in professional survey
research.
1. What information is needed from residents at this time to help inform the City Council’s
strategic plan?
2. Can that information be efficiently gathered through a survey?
Questionnaire length
The number and complexity of survey questions affect the total length of the survey. The longest
questionnaire recommend by most research professionals today is about 12 minutes. Five to seven
minutes would result in higher cooperation rates – thus lower costs – but the topics covered would be
more limited.
Analysis and sample size
Cooperation rates with survey research have decreased in recent years, which has driven up the cost.
Sample size is one factor affecting cost.
1. The city has typically surveyed 1,000 residents, which provides about a 3 percent margin of error
overall and allows subgroups to be analyzed separately. For example, a sample of 1,000 would
allow each City Council district to be analyzed separately to see if there are significant
differences in priorities and opinions.
2. A sample size of 400 would provide an overall 5 percent margin of error, but would not allow for
a very precise analysis by City Council district and fewer opportunities to analyze the data
overall. For example, it might not be possible to conduct statistically significant analysis to show
what opinions are related to each other or whether opinions differ by demographics.
Cost estimates
Staff have developed estimated survey costs based on different sample sizes and survey lengths for
reference:
6-minute survey 12-minute survey
400-person
survey $28,500 $33,250
1,000-person
survey $44,500 $52,500
Pros
• The City Council identified several potential goals, projects and initiatives at its
2021 goal setting workshops (Exhibit 2). A statistically representative survey
could be utilized to gain an understanding of the community’s priorities for these
goals.
• A survey of 1,000 would allow results to be broken out by district, including
District 1. This would allow the City Council to gain an understanding of what is
most important to District 1 residents, even though the District 1 City Council
seat is vacant.
July 20, 2021 Item #9 Page 4 of 332
• If the City Council would like to proceed with a fall 2021 goal setting, that would
not allow staff enough time to conduct a meaningful public engagement process.
A survey, on the other hand, could be completed within this timeframe.
• A survey would provide the City Council with a statistically representative
snapshot of community sentiment, including those who are otherwise not
represented in traditional city forums for public comments.
• The city has not conducted a professional survey since 2019, so completing one
now would provide timely input for the City Council’s upcoming decision making.
Cons
The City Council may wish to postpone the resident survey to a later time due to one or
more of the following circumstances:
• If the City Council does not wish to proceed with development of a strategic plan
in fall 2021, staff recommend postponing the survey until a time when the results
could be put to more immediate use.
• At the City Council’s direction, staff have gathered a significant amount of input
on a wide variety of topics over the past two years. This may be sufficient
feedback to proceed with the strategic plan.
• The gubernatorial recall has qualified for the ballot and is scheduled to take place
Sept. 14, 2021. Conducting surveys during political campaigns can affect
participation rates and responses.
• Although the COVID-19 recovery is underway, responses to a survey this summer
might still be influenced by the recent experience of a global pandemic and the
many ways in which it affected both the city and our residents. A longer cooling-
off period could produce results more indicative of sentiment moving forward.
• A statistically representative survey could be more useful once the update of the
city’s approach to growth management has gotten underway and more issues
are identified.
Public engagement option
The City Council could choose to direct staff to develop and implement a citywide community
engagement process for the purpose of developing a strategic plan or to gain further insight on one or
more issues identified during the 2021 goal setting. The last time the city conducted broad, citywide
public engagement around creating a vision for the future was the Envision Carlsbad process, from 2008
to 2010. The Carlsbad Community Vision developed through this process is still used today to help guide
city decision making. The public input report is attached as Exhibit 3.
The public engagement process for Envision Carlsbad took about two years and included the following
components:
• A citizens advisory group
• Stakeholder interviews with a broad cross section of community interests.
• Public workshops, meetings and hearing
• Presentations to local groups
• A statistically representative survey
• Qualitative (non-scientific) surveys
• A project video, website and other informational materials
The cost for the public engagement portion of Envision Carlsbad over the two-year period was
approximately $200,000. This does not include city staff time, which was approximately the equivalent
of one full time employee for the two-year period.
July 20, 2021 Item #9 Page 5 of 332
Pros
The advantages of launching a communitywide visioning process at this time include:
• The community could provide descriptive input to the City Council about various
issues and topics related to future planning.
• Engaged community members would have an opportunity to participate in a
collaborative process with other community members and city staff.
Cons
Reasons why the City Council may want to postpone a communitywide visioning process at
this time include:
• This project is not currently part of the fiscal year 2021-22 budget and work plan and
would therefore require a reprioritization of other projects or additional resources.
• The city will already be seeking community input on district boundaries and
affordable housing maps in fall 2021. Adding another round of input gathering could
result in participant fatigue and less robust input.
• This type of engagement process could not be completed in time for the fall 2021
goal setting.
• Many community members have already provided significant input on a variety of
topics over the past year. Additional community engagement at this time may not
result in new input.
Fiscal Analysis
There are sufficient funds in the fiscal year 2021-22 City Manager’s Office budget to fund the survey.
City staff will develop a cost estimate for the strategic planning consultant based on City Council
direction on the scope of the desired strategic plan. If the City Council wishes to launch additional
community engagement activities at this time, staff will return with a cost estimate, based on the City
Council’s direction.
Next Steps
City staff will proceed with procuring the services of a strategic planning consultant and initiate
preparations to begin development of the plan in fall 2021. Based on City Council direction, staff will
proceed with a resident survey as desired.
Environmental Evaluation (CEQA)
In keeping with California Public Resources Code Section 21065, this action does not constitute a
“project” within the meaning of the California Environmental Quality Act in that it has no potential to
cause either a direct physical change in the environment, or a reasonably foreseeable indirect physical
change in the environment. Therefore, it does not require environmental review.
Public Notification
This item was noticed in keeping with the Ralph M. Brown Act and it was available for public viewing and
review at least 24 hours before the scheduled meeting date.
Exhibits
1. City mission, vision and values
2. Spring 2021 City Council goal setting priority projects and initiatives
3. Carlsbad Community Vision Public Input Report
4. Sample strategic plans
July 20, 2021 Item #9 Page 6 of 332
and ValuesMission, Vision
A world class city.
Mission
The City of Carlsbad enhances the lives of all who live, work
and play in our city by setting the standard for providing top
quality, efficient local government services.
Vision
Exhibit 1
July 20, 2021 Item #9 Page 7 of 332
Prioritize protection and enhancement of open
space and the natural environment. Support and
protect Carlsbad’s unique open space
and agricultural heritage.
Small town feel, beach
community character
and connectedness
Promote active lifestyles and community health by
furthering access to trails, parks, beaches and other
recreation opportunities.
Strengthen the city’s strong and diverse economy
and its position as an employment hub in north
San Diego County. Promote business diversity,
increased specialty retail and dining
opportunities, and Carlsbad’s tourism.
Community Values
Enhance Carlsbad’s defining attributes — its small
town feel and beach community character. Build on
the city’s culture of civic engagement, volunteerism
and philanthropy.
Increase travel options through enhanced walking,
bicycling and public transportation systems. Enhance
mobility through increased connectivity and intelligent
transportation management.
Open space and the natural
environment
Access to recreation and active,
healthy lifestyles
Walking, biking, public
transportation and connectivity
The local economy, business
diversity and tourism
July 20, 2021 Item #9 Page 8 of 332
Build on the city’s sustainability initiatives to
emerge as a leader in green development and
sustainability. Pursue public/private partnerships,
particularly on sustainable water, energy, recycling
and foods.
Emphasize the arts by promoting a multitude of
events and productions year-round, cutting-edge
venues to host world class performances, and
celebrate Carlsbad’s cultural heritage in
dedicated facilities and programs.
Support quality, comprehensive education and
lifelong learning opportunities, provide housing and
community services for a changing population, and
maintain a high standard for citywide public safety.
Revitalize neighborhoods and enhance citywide
community design and livability. Promote a greater
mix of uses citywide, more activities along the
coastline and link density to public transportation.
Revitalize the downtown Village as a community
focal point and a unique and memorable center for
visitors, and rejuvenate the historic Barrio
neighborhood.
History, the arts and cultural
resources
Neighborhood revitalization,
community design and livability
Sustainability
High quality education and
community services
July 20, 2021 Item #9 Page 9 of 332
Organizational Values
We conduct ourselves with integrity,
openness, courage and professionalism,
driven by a calling to serve others.Character
We are thoughtful, resourceful and creative in
our quest for continuous improvement, always
looking for better, faster ways to get things done.Innovation
We responsibly manage the public resources
entrusted to us and provide the best value
to our community.
Stewardship
We hold ourselves to the highest standards
because our community deserves the best.Excellence
We help people achieve their personal best
by creating an environment where they feel
trusted, valued and inspired.
Empowerment
We communicate openly and directly.
Promoting engagement and collaboration
makes our organization better and our
community stronger.
Communication
July 20, 2021 Item #9 Page 10 of 332
City Council Goal Setting
Engage the community through a citizens committee to
create a new plan to manage growth in Carlsbad in a
way that maintains an excellent quality of life.
Reduce homeless unsheltered population, among
those who want help, by 50% within five years, with
quarterly reports until we decrease the unsheltered
homeless population or five years.
In the Village and Barrio, expedite the implementation
of decorative and safety lighting, parking management,
a Grande Prominade study, and the Village and Barrio
Master Plan reform package, including a parking
structure. *
Continue to seek funding for advancement of lowering
the railroad tracks into a trench.*
* Mayor Matt Hall recused
Continue to cultivate a
prosperous community.
Reduce the number of potential locations
for a new city hall and civic center from
four to two or select a preferred site.
_________________________________
Create a position to lead
diversity, equity and inclusion within the
city organization.
Bring Fire Department into conformance
with Standards of Cover evaluation.
Conduct a facilitated City Council workshop
to work on team building and City Council
communication and an ethics ordinance to
support the delivery of
superior public service.
Create a comprehensive coastal plan.
Promote sustainability and natural
resources.
FOUNDATIONAL TO ALL GOALS: Diversity, Equity & Inclusion, Meaningful & Early Public Engagement, Technology Infrastructure (tools) Exhibit 2July 20, 2021Item #9 Page 11 of 332
CARLSBADCITY OF
June 2009
Public Opinion Visioning Survey Report
Exhibit 3
July 20, 2021 Item #9 Page 12 of 332
Gary Barberio, Assistant Planning Director
Chris DeCerbo, Principal Planner
David de Cordova, Principal Planner
Sandra Holder, Community Development Director
Jennifer Jesser, Senior Planner
Rachel McGuire, Communications Coordinator
Barbara Nedros, Administrative Secretary
Don Neu, Planning Director
Heather Pizzuto, Library Director
Kristina Ray, Communications Manager
Glen Van Peski, Senior Civil Engineer
Colette Wengenroth, Finance Manager
Consultant Staff
Josh Williams, President
Rajeev Bhatia, Principal
Melissa McMahon, Associate
EC3 Primary Member
Ken Alfrey
Fred Sandquist
Mat Huff
Jim Farley
Jim Comstock
Hap L’Heureux
Gina McBride
Julie Baker
Eric Larson
Paul Thompson
Diane Lantz
Kirk Cowles
Diane Proulx
Lisa Tuomi-Francis
Jeff Segall
John O’Reilly
Kent McCormick
Andrew Benson
Sean Bentley
EC3 Alternate Member
William Kloetzer
David Robertson
Barbara Hamilton
Farrah Douglas
Jack Cumming
Robert Nielsen
Mike Howes
–
–
Greg Nelson
Allen Sweet
Guy Roney
Glen Etherington
David Lloyd
Robert Gates
Jim Bradley
Jeanne Sprague-Bentley
Sean Sexton
Chris Korogi
Envision Carlsbad Citizens’ Committee City Staff
July 20, 2021 Item #9 Page 13 of 332
Public Opinion
Visioning Survey Report
June 2009
CARLSBADCITY OF
July 20, 2021 Item #9 Page 14 of 332
July 20, 2021 Item #9 Page 15 of 332
Table of ConTenTs
1 EXECUTIVE SUMMARY ..................................................................1
1.1 Envision Carlsbad .....................................................................1
1.2 Introduction to the Study ........................................................1
1.3 Methodology Overview ..........................................................2
1.4 Key Findings .............................................................................2
2 SURVEY RESULTS ............................................................................5
2.1 Quality of Life ..........................................................................5
2.2 Carlsbad’s Natural Environment ............................................11
2.3 Local Economy .......................................................................16
2.4 Program and Facility Priorities ...............................................24
2.5 Carlsbad’s Social Setting ........................................................27
July 20, 2021 Item #9 Page 16 of 332
3 METHODOLOGY ..........................................................................30
3.1 Research Objectives ...............................................................30
3.2 Questionnaire Design .............................................................30
3.3 Sampling Method ...................................................................30
3.4 Data Processing ......................................................................31
3.5 Note About Margin of Error and Analysis of Sub-Groups .....31
4 APPENDIX A: TOPLINES ................................................................32
July 20, 2021 Item #9 Page 17 of 332
lisT of figures and Tables
Figure 1. Quality of Life Ratings–Neighborhood and City ..............5
Figure 2. Planning Priorities ..............................................................7
Figure 3. Number One Way to Improve the Quality of Life ...........10
Figure 4. Ratings for Aspects of Carlsbad’s Natural Environment .....11
Figure 5. Number One Way to Improve the Natural Environment ...13
Figure 6. Natural Environment: Agreement With Statements ......14
Figure 7. Ratings for the Shopping, Dining, and Services Available
in Carlsbad .......................................................................16
Figure 8. Favorite Places to Shop and Dine in Carlsbad .................18
Figure 9. Ratings for the Quality and Quantity of Jobs Available in
Carlsbad ...........................................................................19
Figure 10. Number One Way to Improve the City’s Economy ..........21
Figure 11. Preferences for Stores and Businesses in Carlsbad ..........22
Figure 12. Opinion Closest to Own–Number of Stores, Restaurants, and Businesses ............................................23
Figure 13. Program and Facility Priorities .........................................25
Figure 14. Ratings for Aspects of Carlsbad’s Social Setting .............27
Figure 15. Number One Way to Improve the City’s Social Setting ...29
Table 1. Overview of Project Methodology ..................................30
July 20, 2021 Item #9 Page 18 of 332
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1
EXECUTIVE SUMMARY1
Envision Carlsbad1.1
Envision Carlsbad is a City-sponsored community visioning process
that invites residents to work together to create a new vision and plan for
Carlsbad’s future. For the past two decades, Carlsbad has been devel-
oping based on the premise of available land to accomodate a growing
population. Today however, with the city almost 90 percent built-out,
development will occur primarily as infill. New opportunities and
challenges are emerging related to the protection and enhancement of
the City’s attractive setting and the quality of life that residents have
worked hard over the years to create.
Envision Carlsbad is providing community members with a variety of
opportunities to participate. This report documents the results of one
outreach effort: the community-wide mail and online vision survey.
Reports summarizing the various other outreach processes are also
underway. In Fall 2009, input received from all outreach processes will
be synthesized into a final vision document.
Introduction to the Study1.2
The City of Carlsbad and Dyett & Bhatia partnered with BW Research
Partnership, Inc. (BW Research) to conduct Carlsbad’s 2009 Visioning
Survey of Residents. The main research objectives of the study were to:
assess residents’ perceptions regarding the quality of life in their •
neighborhood as well as within the entire City of Carlsbad;
July 20, 2021 Item #9 Page 20 of 332
2
evaluate residents’ perceptions regarding Carlsbad’s natural envi-•
ronment, local economy, and social setting; and
identify residents’ program and facility priorities.•
Methodology Overview1.3
The City of Carlsbad utilized a census-style approach to ensure that all
residents had an equal opportunity to participate in the survey process.
An introductory letter and survey were mailed to every household
within the City (41,643 households) giving them the option of returning
the enclosed survey (postage paid) or taking the online version of the
survey. A Spanish version of the survey was also available upon request.
The survey, which averaged 15 minutes in length, consisted of a series
of closed-ended and some open-ended questions. The data collection
period for the project was March 6 through May 1, 2009.
In total, a statistically representative sample of 7,167 Carlsbad residents
18 years and older completed a survey (6,871 mail, 296 online), resulting
in a response rate of 17.2 percent and a maximum margin of error +/- 1.10
percent (at the 95 percent level of confidence) for questions answered
by all 7,167 respondents.
Key Findings1.4
Based on the analysis of the survey data, BW Research is pleased to
present the City of Carlsbad with the following key findings. Please
refer to the body of the report for a more comprehensive analysis of
findings, including comparisons among resident sub-groups.
Quality of Life
Ninety-three percent of residents rated the quality of life in their •
neighborhood as “Excellent” or “Good” and 90 percent provided a
positive rating for the quality of life in Carlsbad as a whole.
The majority of Carlsbad residents rated “Protecting natural habi-•
tats in and around Carlsbad” (65%), “Protecting undeveloped areas
for hiking and exploring” (62%), and “Maintaining or improving
property values within the City” (55%) as high priorities.
When asked to identify the number one thing that the City should •
be focused on to improve the quality of life, the top three response
categories among those who provided an opinion were “Stop/ limit
development” (12%), “Increase parks and recreation facilities and
July 20, 2021 Item #9 Page 21 of 332
3
Envision Carlsbad Public Opinion Visioning Survey Report
activities” (10%), and “Public safety/ enforcement/ reduce crime”
(10%).
Natural Environment
Eighty-six percent of residents rated the “Air quality” in Carls-•
bad as “Excellent” or “Good,” 68 percent rated the “Protection
and preservation of open spaces and natural habitats” favorably, 67
percent rated the “Water quality” positively, and 61 percent pro-
vided a favorable rating for the “Quality and quantity of Carlsbad’s
walking and biking trails.”
Carlsbad residents were next asked in an open-ended format to •
identify the number one thing that the City of Carlsbad could do
to improve the City’s natural environment. Among those who pro-
vided a response, the top categories were “Preserve open space”
(23%) and “Stop/ limit development” (20%).
Respondents reported the highest level of agreement with the state-•
ment “The City should be more actively involved in developing
new renewable energy options, such as solar roofs or wind turbines”
(75%), followed by “Beaches, lagoons and other waterways should
be better protected with new regulations or stronger enforcement
of current regulations” (64%).
Local Economy
Twenty percent of residents rated the shopping, dining, and ser-•
vices available in Carlsbad as “Excellent” and the majority (51%)
rated them as “Good.” Overall, 71 percent of residents provided
a positive rating for Carlsbad’s available shopping, dining, and
services, 22 percent provided a neutral rating, and five percent pro-
vided a negative rating.
When asked about their favorite places to shop and dine in Carls-•
bad, 51 percent of respondents cited The Forum at Carlsbad, 49
percent indicated The Village in Downtown Carlsbad, and 46
percent cited the Carlsbad Premium Outlet Mall.
Among those who provided an opinion, 44 percent of respon-•
dents rated the quality and quantity of jobs available in Carlsbad
as “Excellent” (5%) or “Good” (39%) and 41 percent rated them as
“Fair.”
When asked to identify the number one way that Carlsbad could •
improve the City’s economy, expanding and improving shopping
July 20, 2021 Item #9 Page 22 of 332
4
and dining opportunities was the most popular response, cited by
32 percent of those who provided an opinion. Attracting bio/ high
technology and other companies and increasing jobs was second at
13 percent and decreasing taxes, fees, and restrictions on businesses
was third at seven percent.
Forty percent of residents would like to see more “Small inde-•
pendent or specialty retail stores and services” in Carlsbad.
Approximately one in five residents would like to see more “Home
furnishings stores, such as Crate and Barrel or Pottery Barn” (22%)
and “Tourist attractions and services” (21%).
After being presented with the opinions of two neighbors who live •
in Carlsbad and who disagree about the value of increasing the
number of businesses and stores in Carlsbad and the role they play
in funding public services and facilities in the City of Carlsbad,
respondents were asked which opinion was closest to their own.
Forty-six percent agreed with the opinion of Davis that Carlsbad •
should limit the number of stores, restaurants, and other businesses
within the City and 40 percent agreed with Smith that Carlsbad
should be willing to increase the number of stores, restaurants, and
other businesses. Additionally, 14 percent of residents were not sure
which opinion was closest to their own.
Program and Facility Priorities
Among those who provided a response, “Promoting more oppor-•
tunities for volunteers to give back to the community” (42% “High
priority”), “Increasing the number of walking and biking paths
that connect to local parks and open space” (41%), and “Support-
ing additional community events, such as local art exhibitions and
‘Jazz in the Park’ type of events in the City” (40%) were viewed as
high priorities by approximately four in ten respondents.
Social Setting
Among those who provided a response, over 70 percent rated each •
of the following as “Excellent” or “Good”:
“Carlsbad’s recreational programs, facilities, and services” –
(79%),
“Carlsbad’s public education system, kindergarten through –
12th grade” (72%), and
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5
Envision Carlsbad Public Opinion Visioning Survey Report
“Community events and facilities in Carlsbad” (70%). –
Carlsbad residents were next asked to identify the number one •
way that Carlsbad could improve the City’s social setting. Among
those who provided an opinion, the top three response categories
were “Increase parks and recreation facilities and activities” (18%),
“Improve public school system/ revise district boundaries” (16%),
and “Increase community events” (12%).
For additional detail on the research findings and a complete assess-
ment of the survey results, please proceed to the body of the report
beginning on the next page.
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6
SURVEY RESUlTS2
QUALITY OF LIFE2.1
Early in the survey, respondents were asked to rate the quality of life
in their neighborhood as well as the quality of life in the entire City of
Carlsbad.
Residents provided higher ratings for the quality of life in their neigh-
borhood than the City as a whole. Forty-six percent of residents felt
that the quality of life in their neighborhood was “Excellent” and 47
percent rated it as “Good.” Comparatively, 31 percent of residents rated
the quality of life in the entire City of Carlsbad as “Excellent” and 59
percent rated it as “Good.”
Overall, 93 percent of residents provided a positive rating for the quality
of life in their neighborhood, five percent provided a neutral rating,
and one percent provided a negative rating.
Ninety percent provided a positive rating for the quality of life in
Carlsbad as a whole, seven percent rated it neutrally, and one percent
rated it negatively.
Throughout this report, analyses of resident sub-groups will be
presented in text boxes. To follow is an examination of residents’
quality of life ratings by the many demographic and behavioral sub-
groups examined in the study.
45.9%46.9%
31.2%
59.2%
40%
50%
60%
70%
Neighborhood City of Carlsbad
45.9%46.9%
4.8%1%1%1%
31.2%
59.2%
6.6%
1%0%2%
0%
10%
20%
30%
40%
50%
60%
70%
Not sure/
Left blank
Neighborhood
City of Carlsbad
Excellent Good Fair Poor Very
poor
Quality of Life Ratings–Neighborhood and CityFigure 1.
July 20, 2021 Item #9 Page 25 of 332
7
Envision Carlsbad Public Opinion Visioning Survey Report
Below are the highlights from the analysis of quality of life ratings by
sub-groups.
Quality of life ratings were positively correlated with a number •
of other metrics throughout the survey, including: ratings for the
shopping, dining, and services available in Carlsbad; the quality and
quantity of jobs in Carlsbad; ratings for aspects of Carlsbad’s natural
environment; and ratings for aspects of the City’s social setting.
A regression analysis revealed the following as the top predictors •
of residents’ views on the quality of life in their neighborhood:
Ratings for the quality of life in the entire City of Carlsbad; -
Ratings for Carlsbad’s public education system, kindergarten -
through 12th grade;
Household income; and -
Ratings for the quality and quantity of Carlsbad’s walking and -
biking trails;
A regression analysis revealed the following as the top predictors of •
residents’ views on the quality of life in the entire City of Carlsbad.
Ratings for the quality of life in their neighborhood; -
Ratings for the protection and preservation of open spaces and -
natural habitats;
Ratings for Carlsbad’s recreational programs, facilities, and -
services; and
Ratings for the shopping, dining, and services available in -
Carlsbad.
Residents in zip code 92010 provided lower neighborhood quality •
of life ratings than those in other zip codes (“Excellent” or “Good”;
92010: 90%, 92008: 92%, 92009: 94%, 92011: 94%).
Comparatively, residents in zip code 92011 provided lower •
city-wide quality of life ratings than those in other zip codes driven
by a higher than average “Fair” rating (“Excellent” or “Good”;
92011: 87%, 92008: 93%, 92009: 90%, 92010: 92%).
Residents who have lived in Carlsbad less than 10 years provided •
higher quality of life ratings than those who have lived in Carlsbad
10 years or more.
Compared with older residents, those in the 18 to 24 year group were •
more likely to provide neutral or negative quality of life ratings.
White and Latino(a) or Hispanic residents provided higher quality •
of life ratings than Asian and Pacific Islander or African American
or Black residents, who were more likely to provide neutral ratings.
Residents earning a household income of more than $75,000 provided •
higher quality of life ratings than those earning $75,000 or less.
92008
92011
92010
92009
July 20, 2021 Item #9 Page 26 of 332
8
Planning Priorities
Carlsbad residents were next presented with a number of different pri-
orities being considered in planning for the City’s future.
The majority of Carlsbad residents rated “Protecting natural habitats in
and around Carlsbad” (65%), “Protecting undeveloped areas for hiking
and exploring” (62%), and “Maintaining or improving property values
within the City” (55%) as high priorities. Just shy of the majority, 48
percent of residents felt “Providing parks and recreational facilities in
the City for active recreational uses” was a high priority.
Each of the four items detailed above was rated as a “High” or
“Medium” priority by over 84 percent of residents surveyed.
Protecting undeveloped areas
for hiking and exploring
42.6%
48.0%
55.2%
62.0%
64.9%
35.4%
38.5%
29.1%
25.7%
24.5%
19.7%
11%
12.0%
11%
9%
Creating new walking and biking trails
Providing parks and recreational
facilities for active recreational uses
Maintaining or improving property values
20.5%
25.9%
30.5%
37.2%
42.6%
48.0%
55.2%
62.0%
64.9%
29.6%
45.2%
41.4%
37.6%
35.4%
38.5%
29.1%
25.7%
24.5%
46.2%
22.8%
25.1%
22.1%
19.7%
11%
12.0%
11%
9%
Providing a range of housing options
of different type and price levels
Increasing revenue for the City to maintain and
improve the services and programs currently offered
Preserving historic buildings and places
Improving traffic flow in and around Carlsbad
Protecting natural habitats
in and around Carlsbad
0%
High
Medium
Low
Don’t know/Left blank
20% 40% 60% 80% 100%
Planning PrioritiesFigure 2. ‡
‡ The figure is sorted by the percentage “High priority.”
Although some items had a higher than average percentage of “Don’t know/ Left blank”
responses, filtering out those responses resulted in the same rank ordering of the items.
As such, the “Don’t know/ Left blank” responses were not filtered out of the analysis for
this question.
July 20, 2021 Item #9 Page 27 of 332
9
Envision Carlsbad Public Opinion Visioning Survey Report
To follow is an examination of the differences in “High priority”
ratings by sub-groups.
Residents of 92008 provided lower than average ratings for “Main-•
taining or improving property values,” but higher than average
ratings for “Providing a range of housing options of different
types and price levels within Carlsbad.”
Residents living in areas west of El Camino Real, including Old •
Carlsbad (zip codes 92008 and 92010) were more likely than
residents living east of El Camino Real, including La Costa (92009
and 92011) to rate “Preserving historic buildings and places within
Carlsbad” as a high priority (34% vs. 28%).
Residents in zip code 92011 provided lower than average ratings •
for:
“Protecting natural habitats in and around Carlsbad,” -
“Protecting undeveloped areas for hiking and exploring,” -
“Creating new walking and biking trails within Carlsbad.” -
The newest residents, those who have only been in Carlsbad less •
than one year, provided higher than average ratings for:
“Providing parks and recreational facilities in the City for active -
recreational uses,”
“Creating new walking and biking trails within Carlsbad,” -
“Increasing revenue for the City to maintain and improve the -
services and programs that Carlsbad currently offers,” and
“Providing a range of housing options of different types and -
price levels within Carlsbad.”
Conversely, those who have been in Carlsbad less than one year •
provided lower than average ratings for:
“Maintaining or improving property values,” and -
“Improving traffic flow in and around Carlsbad.” -
Although it was ranked as the top priority by both groups, a higher •
percentage of residents who have lived in the City less than 15
years rated “Protecting natural habitats in and around Carlsbad”
as a high priority (67% vs. 61%).
The importance of “Improving traffic flow in and around •
Carlsbad” increased with length of residence. Twenty-six percent
of those who have lived in Carlsbad less than five years rated it as a
“High priority” compared with 47 percent of those who have lived
in the City 15 years or more.
Compared with those who provided positive quality of life ratings, •
those who felt the quality of life in their neighborhood was
July 20, 2021 Item #9 Page 28 of 332
10
“Fair,” “Poor,” or “Very poor” were more likely to rate each of the
following as a “High priority”:
“Protecting natural habitats in and around Carlsbad,” -
“Protecting undeveloped areas for hiking and exploring,” and -
“Creating new walking and biking trails within Carlsbad.” -
Residents with children were more likely than those without children in •
their home to rate each of the three items above as a “High priority.”
Conversely, those without children were more likely than those •
with children to rate “Improving traffic flow in and around
Carlsbad” and “Providing a range of housing options of different
types and price levels within Carlsbad” as high priorities.
Residents with a household income of $50,000 or less as well as •
those 18 to 34 years of age were much more likely than those
earning more than $50,000 or those 35 years and older to place a
high priority on “Providing a range of housing options of different
types and price levels within Carlsbad.”
Compared with younger residents, those 65 years and older were •
less likely to assign a “High priority” to each of the following:
“Protecting natural habitats in and around Carlsbad,” -
“Protecting undeveloped areas for hiking and exploring,” -
“Providing parks and recreational facilities in the City for active -
recreational uses,” and
“Creating new walking and biking trails within Carlsbad.” -
Compared with residents 18 to 34 years of age, those 35 and older •
assigned a higher priority to:
“Maintaining or improving property values” and -
“Improving traffic flow in and around Carlsbad.” -
July 20, 2021 Item #9 Page 29 of 332
11
Envision Carlsbad Public Opinion Visioning Survey Report
Number One Way to Improve the Quality of Life
Carlsbad residents were next asked in an open-ended format1 to
identify the number one thing that the City should be focused on to
improve the quality of life for its residents.
Overall, 55 percent of respondents wrote in a response to this question.
The percentages presented below are among the 55 percent, or 3,976
residents who provided a response.
After coding the verbatim responses into groups, the top three response
categories were “Stop/ limit development” (12%), “Increase parks and
recreation facilities and activities” (10%), and “Public safety/ enforce-
ment/ reduce crime” (10%).
Responses in the parks and recreation facilities and activities category
were varied and included topics such as: increase number of parks,
increase recreational facilities and programs, build the pool complex,
better and safer bike paths, finish rail trail, more hiking/ mountain
bike trails, interconnect open space and their trails, increase teen/
youth activities, and more dog parks/ trails.
1 Open-ended questions are those where respondents are free to write in any response without
being constrained to choose from a list. Prior to analysis, the verbatim responses were coded
into categories based on the similarity of responses.
6.9%
7.2%
9.7%
10.1%
12.4%
b h
Expand and improve shopping and dining opportunities
Preserve open space
Public safety/ enforcement/ reduce crime
Increase parks and recreation facilities and activities
Stop/ limit development
3.0%
3.6%
5.7%
6.2%
6.9%
6.9%
7.2%
9.7%
10.1%
12.4%
Beautify the City
Reduce traffic/ improve flow
Green the City
Improve public school system/ revise boundaries/ build new high school
Preserve beach/ improve amenities
Expand and improve shopping and dining opportunities
Preserve open space
Public safety/ enforcement/ reduce crime
Increase parks and recreation facilities and activities
Stop/ limit development
1 5%
1.5%
1.9%
2.4%
2.9%
3.0%
3.6%
5.7%
6.2%
6.9%
6.9%
7.2%
9.7%
10.1%
12.4%
Rentcontrol and more affordablehousing
Keep city financially strong
Preserve small town feel/ maintain Barrio heritage
Build the desalination plant
Stop power plant expansion/ don't build desalination plant
Beautify the City
Reduce traffic/ improve flow
Green the City
Improve public school system/ revise boundaries/ build new high school
Preserve beach/ improve amenities
Expand and improve shopping and dining opportunities
Preserve open space
Public safety/ enforcement/ reduce crime
Increase parks and recreation facilities and activities
Stop/ limit development
0.8%
0.8%
1.3%
1.3%
1.5%
1.5%
1.9%
2.4%
2.9%
3.0%
3.6%
5.7%
6.2%
6.9%
6.9%
7.2%
9.7%
10.1%
12.4%
Stop airport expansion/ decrease noise
Concentrate on senior issues
Lower taxes/ less regulation
Increase walkability of the City
Rent control and more affordable housing
Keep city financially strong
Preserve small town feel/ maintain Barrio heritage
Build the desalination plant
Stop power plant expansion/ don't build desalination plant
Beautify the City
Reduce traffic/ improve flow
Green the City
Improve public school system/ revise boundaries/ build new high school
Preserve beach/ improve amenities
Expand and improve shopping and dining opportunities
Preserve open space
Public safety/ enforcement/ reduce crime
Increase parks and recreation facilities and activities
Stop/ limit development
14.1%
0.8%
0.8%
1.3%
1.3%
1.5%
1.5%
1.9%
2.4%
2.9%
3.0%
3.6%
5.7%
6.2%
6.9%
6.9%
7.2%
9.7%
10.1%
12.4%
0%5%10%15%20%
Other
Stop airport expansion/ decrease noise
Concentrate on senior issues
Lower taxes/ less regulation
Increase walkability of the City
Rent control and more affordable housing
Keep city financially strong
Preserve small town feel/ maintain Barrio heritage
Build the desalination plant
Stop power plant expansion/ don't build desalination plant
Beautify the City
Reduce traffic/ improve flow
Green the City
Improve public school system/ revise boundaries/ build new high school
Preserve beach/ improve amenities
Expand and improve shopping and dining opportunities
Preserve open space
Public safety/ enforcement/ reduce crime
Increase parks and recreation facilities and activities
Stop/ limit development
14.1%
0.8%
0.8%
1.3%
1.3%
1.5%
1.5%
1.9%
2.4%
2.9%
3.0%
3.6%
5.7%
6.2%
6.9%
6.9%
7.2%
9.7%
10.1%
12.4%
Other
Stop airport expansion/ decrease noise
Concentrate on senior issues
Lower taxes/ less regulation
Increase walkability of the City
Rent control and more affordable housing
Keep city financially strong
Preserve small town feel/ maintain Barrio heritage
Build the desalination plant
Stop power plant expansion/ don't build desalination plant
Beautify the City
Reduce traffic/ improve flow
Green the City
Improve public school system/ revise boundaries/ build new high school
Preserve beach/ improve amenities
Expand and improve shopping and dining opportunities
Preserve open space
Public safety/ enforcement/ reduce crime
Increase parks and recreation facilities and activities
Stop/ limit development
0%5%10% 15% 20%
Number One Way to Improve the Quality of LifeFigure 3. ‡
‡ For a more detailed breakdown of responses, please refer to the Topline Results in
Appendix A.
July 20, 2021 Item #9 Page 30 of 332
12
Residents who rated the quality of life in their neighborhood or •
city-wide as either “Fair,” “Poor,” or “Very poor” were much more
likely to write in a response to this question than those who rated
the quality of life as “Excellent” or “Good.”
Respondents who have lived in Carlsbad 10 years or more (and who •
wrote in a response to this question) were much more likely than those
who have lived in the City less than 10 years to feel the City should stop
or limit development to improve the quality of life (17% vs. 8%).
Forty-six percent of residents who rated the quality of life in •
Carlsbad as poor (and wrote in a response to this question) felt
that the City should stop or limit development.
Residents 35 to 54 years of age were the most likely to cite increas-•
ing parks and recreation facilities and activities as the number one
way to increase quality of life (13%), followed by those 18 to 34
years of age (10%), and then those 55 years and older (7%).
Among those who wrote in a response, respondents with children •
were more likely to cite increasing parks and recreation facilities
and activities than those without children (14% vs. 8%).
Carlsbad’s Natural Environment2.2
The second section of the survey focused on Carlsbad’s natural envi-
ronment, which includes the City’s air and water quality, protection
and preservation of natural habitats, and the quality and quantity of
walking and biking trails within Carlsbad.
Eighty-six percent of residents rated “Air quality” in Carlsbad as
“Excellent” or “Good,” 68 percent rated the “Protection and preserva-
tion of open spaces and natural habitats” favorably, 67 percent rated the
“Water quality” positively, and 61 percent provided a favorable rating for
the “Quality and quantity of Carlsbad’s walking and biking trails.”
16.0%
31.4%
52.3%
54.1%
18.8%
10.3%
5% 5%
Protection & preservation of open spaces and natural habitats
Air quality
13.0%
15.8%
16.0%
31.4%
48.3%
51.4%
52.3%
54.1%
23.1%
21.3%
18.8%
10.3%
5%
6%
5%
8.7%
5%
5%
Quality and quantity of walking and biking trails
Water quality
Protection & preservation of open spaces and natural habitats
Air quality
13.0%
15.8%
16.0%
31.4%
48.3%
51.4%
52.3%
54.1%
23.1%
21.3%
18.8%
10.3%
5%
6%
5%
8.7%
5%
5%
0%20%40%60%80%100%
Quality and quantity of walking and biking trails
Water quality
Protection & preservation of open spaces and natural habitats
Air quality
Excellent Good Fair Poor Very poor Don’t know/ Left blank
13.0%
15.8%
16.0%
31.4%
48.3%
51.4%
52.3%
54.1%
23.1%
21.3%
18.8%
10.3%
5%
6%
5%
8.7%
5%
5%
0%20%40%60%80%100%
Quality and quantity of walking and biking trails
Water quality
Protection & preservation of open spaces and natural habitats
Air quality
Excellent Good Fair Poor Very poor Don’t know/ Left blank
13.0%
15.8%
16.0%
31.4%
48.3%
51.4%
52.3%
54.1%
23.1%
21.3%
18.8%
10.3%
5%
6%
5%
8.7%
5%
5%
Quality and quantity of walking
and biking trails
Water quality
Protection & preservation of
open spaces and natural habitats
Air quality
0% 20% 40% 60% 80% 100%
Excellent
Good
Fair
Poor
Very Poor
Don’t know/
Left blank
Ratings for Aspects of Carlsbad’s Natural EnvironmentFigure 4. ‡
‡ Although some items had a higher than average percentage of “Don’t know/ Left blank”
responses, filtering out those responses resulted in the same rank ordering of the items.
As such, the “Don’t know/ Left blank” responses were not filtered out of the analysis for
this question.
July 20, 2021 Item #9 Page 31 of 332
13
Envision Carlsbad Public Opinion Visioning Survey Report
To follow is an examination of the differences in ratings for the
various aspects of Carlsbad’s natural environment by sub-groups.
Residents in the inland zip codes, 92009 and 92010, provided lower •
positive ratings for the City’s air quality than residents in the coastal
zip codes, 92008 and 92011.
Compared with residents in other zip codes, those in 92008 •
provided lower ratings for the quality and quantity of Carlsbad’s
walking and biking trails.
Respondents who have lived in Carlsbad less than five years •
provided higher than average positive ratings for the City’s “Pro-
tection and preservation of open spaces and natural habitats” but
lower than average ratings for the City’s “Water quality.”
Residents who have lived in the City 10 years or more provided lower •
positive ratings for the “Quality and quantity of Carlsbad’s walking
and biking trails” as compared to those who have lived in the City for
less than 10 years.
Homeowners and male respondents rated the City’s air and water •
quality more favorably than renters and female respondents.
Among the age groups, residents in the 18 to 24 year group •
provided the lowest positive ratings for each aspect of Carls-
bad’s natural environment, whereas residents 65 years and older
provided the highest.
Number One Way to Improve the Natural Environment
Carlsbad residents were next asked in an open-ended format2 to
identify the number one thing that the City of Carlsbad could do to
improve the City’s natural environment.
Overall, 39 percent of respondents wrote in a response to this question.
The percentages presented below are among the 39 percent, or 2,821
residents who provided a response.
After coding the verbatim responses, the top response categories were
“Preserve open space” (23%) and “Stop/ limit development” (20%).
Responses in the preserve open space category included both general
and specific ideas. Some of the specifics included: preserve Calavera area
including the creek, preserve the Buena Vista Creek area, preserve the
Flower and Strawberry Fields, and preserve/ restore lagoons and their
surroundings.
2 Open-ended questions are those where respondents are free to write in any response without
being constrained to choose from a list. Prior to analysis, the verbatim responses were coded
into categories based on the similarity of responses.
July 20, 2021 Item #9 Page 32 of 332
14
Natural Environment: Agreement with Statements
When asked to report their level of agreement with a variety of state-
ments related to Carlsbad’s natural environment, respondents reported
the highest level of agreement with the statement “The City should be
more actively involved in developing new renewable energy options,
such as solar roofs or wind turbines” (75%), followed by “Beaches,
lagoons and other waterways should be better protected with new reg-
ulations or stronger enforcement of current regulations” (64%).
7.4%
7.9%
12.9%
19.6%
23.1%
Green the City
Preserve beach/ improve amenities
Increase parks and recreation facilities and activities
Stop/ limit development
Preserve open space
3.9%
5.5%
7.4%
7.9%
12.9%
19.6%
23.1%
Stop power plant expansion/ don't build
desalination plant
Beautify the City
Green the City
Preserve beach/ improve amenities
Increase parks and recreation facilities and activities
Stop/ limit development
Preserve open space
2.0%
3.3%
3.9%
5.5%
7.4%
7.9%
12.9%
19.6%
23.1%
Build the desalination plant
Public safety/ enforcement/ reduce crime
Stop power plant expansion/ don't build
desalination plant
Beautify the City
Green the City
Preserve beach/ improve amenities
Increase parks and recreation facilities and activities
Stop/ limit development
Preserve open space
0 6%
0.7%
1.1%
2.0%
3.3%
3.9%
5.5%
7.4%
7.9%
12.9%
19.6%
23.1%
Stop airport expansion/ decrease noise
Reduce traffic/ improve flow
Increase walkability of the City
Build the desalination plant
Public safety/ enforcement/ reduce crime
Stop power plant expansion/ don't build
desalination plant
Beautify the City
Green the City
Preserve beach/ improve amenities
Increase parks and recreation facilities and activities
Stop/ limit development
Preserve open space
11.6%
0.5%
0.6%
0.7%
1.1%
2.0%
3.3%
3.9%
5.5%
7.4%
7.9%
12.9%
19.6%
23.1%
Other
Expand and improve shopping and dining
opportunities
Stop airport expansion/ decrease noise
Reduce traffic/ improve flow
Increase walkability of the City
Build the desalination plant
Public safety/ enforcement/ reduce crime
Stop power plant expansion/ don't build
desalination plant
Beautify the City
Green the City
Preserve beach/ improve amenities
Increase parks and recreation facilities and activities
Stop/ limit development
Preserve open space
11.6%
0.5%
0.6%
0.7%
1.1%
2.0%
3.3%
3.9%
5.5%
7.4%
7.9%
12.9%
19.6%
23.1%
Other
Expand and improve shopping and dining
opportunities
Stop airport expansion/ decrease noise
Reduce traffic/ improve flow
Increase walkability of the City
Build the desalination plant
Public safety/ enforcement/ reduce crime
Stop power plant expansion/ don't build
desalination plant
Beautify the City
Green the City
Preserve beach/ improve amenities
Increase parks and recreation
facilities and activities
Stop/ limit development
Preserve open space
30%20%10%0%
Number One Way to Improve the Natural EnvironmentFigure 5. ‡
‡ For a more detailed breakdown of responses, please refer to the Topline Results in
Appendix A.
July 20, 2021 Item #9 Page 33 of 332
15
Envision Carlsbad Public Opinion Visioning Survey Report
With the exception of “Carlsbad should increase the fees associated with
parks and recreation programs to fund the protection and maintenance
of Carlsbad’s open space,” the majority of respondents agreed with each
statement.
To follow is an examination of the differences in the level of agreement
with each statement by the many sub-groups examined in the study.
Residents in the coastal zip codes, 92008 and 92011 provided •
higher agreement than those in zip codes 92009 and 92010
with the statement: “Beaches, lagoons and other waterways in
Carlsbad should be better protected with new regulations or
stronger enforcement of current regulations.”
Residents in zip code 92008 provided higher than average •
agreement with each of the following statements:
“The City should be more actively involved in developing new -
renewable energy options within the City, such as solar roofs or
wind turbines” and
“The City of Carlsbad should be doing everything it can to fight -
global warming.”
27.6%
29.4%
37.3%
29.4%
34.2%
37.6%
16.2%
15.7%
11%
10%
10%
7%
11%The City should be doing everything it can to fight
Beaches, lagoons and other waterways should be better
protected with new regulations or stronger
enforcement of current regulations
The City should be more actively involved in developing
new renewable energy options, such as solar roofs or
9%
20.0%
27.6%
29.4%
37.3%
24.6%
35.8%
29.4%
34.2%
37.6%
19.2%
15.4%
16.2%
15.7%
11%
28.2%
17.1%
10%
10%
7%
13.2%
7%
11%
Carlsbad should increase fees associated with parks and
recreation programs to fund the protection and
maintenance of open space
Carlsbad should limit residents’ access to some open
space to protect and preserve the natural plants and
animals that live in the City
global warming
wind turbines
Strongly agree Agree Neither
Disagree Strongly disagree Don’t know/ Left blank
0% 20% 40% 60% 80% 100%
Natural Environment: Agreement with StatementsFigure 6. ‡
‡ Although some items had a higher than average percentage of “Don’t know/ Left blank”
responses, filtering out those responses resulted in the same rank ordering of the items.
As such, the “Don’t know/ Left blank” responses were not filtered out of the analysis for
this question.
July 20, 2021 Item #9 Page 34 of 332
16
Comparatively, residents of zip code 92008 provided lower than •
average agreement with the statement “Carlsbad should increase
the fees associated with parks and recreation programs to fund
the protection and maintenance of Carlsbad’s open space.”
Carlsbad’s newest residents, those who have only been in Carlsbad •
less than one year, reported higher than average agreement with
each of the following:
“The City should be more actively involved in developing new -
renewable energy options within the City, such as solar roofs or
wind turbines” and
“Carlsbad should limit residents’ access to some open space to -
protect and preserve the natural plants and animals that live in
the City.”
However, the less than one year group were the least likely to •
agree that “Carlsbad should increase the fees associated with
parks and recreation programs to fund the protection and mainte-
nance of Carlsbad’s open space.”
With the exception of increasing fees associated with parks and •
recreation programs, renters reported a higher level of agreement
with each statement than owners.
Women reported a higher level of agreement across the state-•
ments than men.
Compared to those with children, a higher percentage of residents •
without children agreed that:
“Carlsbad should limit residents’ access to some open space to -
protect and preserve the natural plants and animals that live in
the City” and
“Carlsbad should increase the fees associated with parks and -
recreation programs to fund the protection and maintenance
of Carlsbad’s open space.”
Latino(a) or Hispanic residents as well as Asian or Pacific Islander •
respondents provided higher levels of agreements with each
statement as compared to White respondents.
Compared with older residents, those 18 to 24 were more likely to •
agree that:
“The City should be more actively involved in developing new -
renewable energy options within the City, such as solar roofs or
wind turbines,”
“The City of Carlsbad should be doing everything it can to fight -
global warming,” and
“Carlsbad should limit residents’ access to some open space to -
protect and preserve the natural plants and animals that live in
the City.”
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17
Envision Carlsbad Public Opinion Visioning Survey Report
Local Economy2.3
The next section of the survey focused on Carlsbad’s local economy,
which includes the shopping, dining, and services available in the City
as well as the quantity and quality of jobs found in Carlsbad.
Shopping, Dining, and Services
Twenty percent of residents rated the shopping, dining, and services
available in Carlsbad as “Excellent” and the majority (51%) rated them
as “Good.” Overall, 71 percent of residents provided a positive rating
for Carlsbad’s available shopping, dining, and services, 22 percent
provided a neutral rating, and five percent provided a negative rating.
22.3%
50.8%
19.8%
Fair
Good
Excellent Positive = 70.6%
2.4%
1.2%
3.4%
22.3%
50.8%
19.8%
Not sure/
Left blank
Very poor
Poor
Fair
Good
Excellent Positive =
70.6%
0%20%40%60%80%
Ratings for the Shopping, Dining, and Services Available Figure 7.
in Carlsbad
July 20, 2021 Item #9 Page 36 of 332
18
To follow is an examination of ratings for the shopping, dining, and
services available in Carlsbad by sub-groups.
Ratings for the shopping, dining, and services available in Carlsbad •
were positively correlated with a number of other variables
throughout the survey, including: neighborhood and city-wide
quality of life ratings; the quality and quantity of jobs in Carlsbad;
ratings for aspects of Carlsbad’s natural environment; and ratings
for aspects of the City’s social setting.
A regression analysis revealed the following as the top predic-•
tors of residents’ perceptions regarding the shopping, dining, and
services available in Carlsbad:
Ratings for community events and facilities in Carlsbad; -
Ratings for the quality and quantity of jobs available in -
Carlsbad;
Rating for the quality of life in the entire City of Carlsbad; and -
Identifying with Smith that Carlsbad should increase the -
number of stores, restaurants, and other businesses within the
City.
Residents in zip code 92008 were the most likely to rate the •
shopping, dining, and services available as “Excellent,” whereas
those in 92011 were the most likely to rate them as “Fair”
(“Excellent” or “Good”; 92008: 73%, 92009: 71%, 92010: 71%,
92011: 67%).
Residents who have lived in Carlsbad less than 10 years provided •
lower ratings than those who have lived in Carlsbad 10 years or
more (68% vs. 74%).
As one might expect, residents who reported locations outside •
of Carlsbad as their favorite places to shop or dine rated Carlsbad
less favorable than those who cited places within Carlsbad (42%
positive rating vs. 71%).
Residents who cited The Forum at Carlsbad as their favorite place •
to shop or dine were less positive (72% “Excellent” or “Good”)
than those who cited Plaza Camino Real (80%), The Village (79%),
or Carlsbad Premium Outlets (76%).
Seventy-six percent of respondents who felt Carlsbad should •
limit the number of stores, restaurants, and businesses rated the
shopping, dining, and services available in Carlsbad favorably
compared with 64 percent who felt Carlsbad should increase the
number of stores, restaurants, and businesses.
Compared with owners, a higher percentage of renters rated the •
shopping, dining, and services available as “Excellent” or “Good.”
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Envision Carlsbad Public Opinion Visioning Survey Report
Residents in the 18 to 24 year group as well as those 65 years and •
older provided the most favorable ratings, whereas those 35 to 44
years of age provided the lowest.
Residents without children were more likely to rate the shopping, •
dining, and services available favorably as compared to those with
children (73% vs. 67%).
Compared with respondents in other ethnic groups, Asian and •
Pacific Islander respondents were the least likely to rate the
shopping, dining, and other services available in Carlsbad as
“Excellent” or “Good.”
Residents on the two ends of the household income spectrum, •
those earning less than $25,000 and those earning more then
$175,000, provided lower ratings than those making between
$25,000 and $175,000.
Favorite Places to Shop and Dine
When asked about their favorite places to shop and dine in Carlsbad,
51 percent of respondents cited The Forum at Carlsbad, 49 percent
indicated The Village in Downtown Carlsbad, and 46 percent cited
the Carlsbad Premium Outlet Mall.
20 1%
45.5%
49.3%
51.1%
Plaza Camino Real (Westfield)
Carlsbad Premium Outlet Malls
The Village, Downtown Carlsbad
The Forum at Carlsbad
1.4%
3.2%
20.1%
45.5%
49.3%
51.1%
Various restaurants in Carlsbad
Outside Carlsbad
Plaza Camino Real (Westfield)
Carlsbad Premium Outlet Malls
The Village, Downtown Carlsbad
The Forum at Carlsbad
1.0%
1.3%
1.4%
3.2%
20.1%
45.5%
49.3%
51.1%
Various stores in Carlsbad
Costco
Various restaurants in Carlsbad
Outside Carlsbad
Plaza Camino Real (Westfield)
Carlsbad Premium Outlet Malls
The Village, Downtown Carlsbad
The Forum at Carlsbad
3.3%
0.7%
1.0%
1.3%
1.4%
3.2%
20.1%
45.5%
49.3%
51.1%
Other
Bressi Ranch
Various stores in Carlsbad
Costco
Various restaurants in Carlsbad
Outside Carlsbad
Plaza Camino Real (Westfield)
Carlsbad Premium Outlet Malls
The Village, Downtown Carlsbad
The Forum at Carlsbad
6.1%
3.3%
0.7%
1.0%
1.3%
1.4%
3.2%
20.1%
45.5%
49.3%
51.1%
0%20%40%60%80%
Don't know/ Left blank
Other
Bressi Ranch
Various stores in Carlsbad
Costco
Various restaurants in Carlsbad
Outside Carlsbad
Plaza Camino Real (Westfield)
Carlsbad Premium Outlet Malls
The Village, Downtown Carlsbad
The Forum at Carlsbad
6.1%
3.3%
0.7%
1.0%
1.3%
1.4%
3.2%
20.1%
45.5%
49.3%
51.1%
Don't know/ Left blank
Other
Bressi Ranch
Various stores in Carlsbad
Costco
Various restaurants in Carlsbad
Outside Carlsbad
Plaza Camino Real (Westfield)
Carlsbad Premium Outlet Mall
The Village, Downtown Carlsbad
The Forum at Carlsbad
0%20% 40% 60% 80%
Favorite Places to Shop and Dine in CarlsbadFigure 8. ‡
‡ For this question, respondents were free to mention multiple responses; therefore, the
percentages in the figure total more than 100 percent.
July 20, 2021 Item #9 Page 38 of 332
20
3.9%
11.0%
40.9%
39.4%
4.8%
Very poor
0%20%40%60%80%
Poor
Fair
Good
Excellent Positive =
44.2%
Ratings for the Quality and Quantity of Jobs Available in Figure 9.
Carlsbad
The majority of residents with a household income greater than •
$75,000 cited The Forum at Carlsbad as their favorite place to shop
or dine, with 63 percent of those making $175,000 or more citing
The Forum. The majority of residents earning $100,000 or less cited
The Village as their favorite place to shop or dine in Carlsbad.
As one would expect, The Forum was the most popular among •
residents of zip codes 92009 and 92011, whereas The Village was
the most popular among those in 92008 and 92010.
Respondents with children were much more likely to cite the •
Carlsbad Premium Outlet Mall or The Forum as their favorite place
to shop or dine, whereas those without children were much more
likely to cite The Village.
Quality and Quantity of Jobs
Respondents were next asked to rate the quality and quantity of jobs
available in Carlsbad. Overall, 31 percent of respondents were not sure
or left this question blank, which was higher than any other question
in the survey.
The figure below shows the percentage breakdown after filtering out
the not sure responses (see Appendix A for the original breakdown).
Among those who provided an opinion, 44 percent of respondents
rated the quality and quantity of jobs available in Carlsbad as either
“Excellent” (5%) or “Good” (39%).
Most respondents rated the quality and quantity of jobs as “Fair” (41%)
and 15 percent rated it as “Poor” (11%) or “Very poor” (4%).
July 20, 2021 Item #9 Page 39 of 332
21
Envision Carlsbad Public Opinion Visioning Survey Report
Demographically, respondents in the following sub-groups were •
more likely than their counterparts to indicate they were “Not
sure” or declined to comment on the quality and quantity of jobs
available in Carlsbad.
Residents in zip codes 92009 and 92011; -
Homeowners; -
Female respondents; -
Residents 55 and older; -
Those without children. -
Below is an assessment of views on the quality and quantity of jobs
available by resident sub-groups. Please note that all percentages
reported are among those who provided an opinion.
Ratings for the quality and quantity of jobs in Carlsbad were pos-•
itively correlated with a number of other variables throughout
the survey, including: neighborhood and city-wide quality of
life ratings; shopping, dining, and services available in Carlsbad;
ratings for aspects of Carlsbad’s natural environment, and ratings
for aspects of the City’s social setting.
A regression analysis revealed the following as the top predictors •
of residents’ views on the quality and quantity of jobs available in
Carlsbad.
Ratings for the shopping, dining, and services available in -
Carlsbad;
Ratings for the lifelong learning opportunities and services in -
Carlsbad; and
Household income. -
Residents who have lived in Carlsbad 15 years or more were the •
most likely to provide a positive rating (49%), whereas those who
have been in Carlsbad less than one year were the most likely to
report a negative rating (22%).
There were no statistically significant differences in ratings for the •
quality and quantity of jobs available in Carlsbad by zip code.
A higher percentage of owners reported a positive rating (46% vs. •
39%), whereas a higher percentage of renters reported a negative
rating (20% vs. 13%).
Compared with other ethnicities, Latino(a) or Hispanic respon-•
dents were the most likely to rate the quality and quantity of jobs
available as “Fair” (51%).
The majority of respondents with a household income more than •
$100,000 a year rated the quality and quantity of jobs available as
“Excellent” or “Good.” Comparatively, 24 percent of those with a
household income below $25,000 provided a positive rating, with
38 percent of this group reporting a negative rating.
July 20, 2021 Item #9 Page 40 of 332
22
Number One Way to Improve the City’s Economy
Respondents were next asked in an open-ended format3 to identify the
number one way that Carlsbad could improve the City’s economy.
Overall, 36 percent of respondents wrote in a response to this question.
The percentages below are among the 36 percent, or 2,615 residents who
provided a response.
After coding the verbatim responses, expanding and improving
shopping and dining opportunities was by far the most popular
response at 32 percent. Attracting bio/ high technology and other
companies and increasing jobs was second at 13 percent and decreasing
taxes, fees, and restrictions on businesses was third at seven percent.
Responses related to expanding and improving shopping and dining
opportunities were varied and included: improve Westfield Mall, more
independent restaurants and stores, reinvigorate the Village, increase
shopping options, need a Walmart/ more big-box stores, better restau-
rants, more cafes and outdoor lounges, and more grocery stores.
3 Open-ended questions are those where respondents are free to write in any response without
being constrained to choose from a list. Prior to analysis, the verbatim responses were coded
into categories based on the similarity of responses.
2 2%
4.9%
5.0%
7.3%
12.9%
32.0%
Raise property, business, hotel, development,
d i
Green the City
Promote tourism (including airport and train
options)
Decrease taxes, fees, and restrictions on businesses
Attract bio/ high tech and other companies/
more jobs
Expand and improve shopping and dining opportunities
1 8%
1.8%
2.1%
2.2%
4.9%
5.0%
7.3%
12.9%
32.0%
Keep locals local with easier transportation
Traffic and parking solutions
Lower the City's operating costs
Raise property, business, hotel, development,
and sin taxes
Green the City
Promote tourism (including airport and train
options)
Decrease taxes, fees, and restrictions on businesses
Attract bio/ high tech and other companies/
more jobs
Expand and improve shopping and dining opportunities
1.4%
1.7%
1.8%
1.8%
2.1%
2.2%
4.9%
5.0%
7.3%
12.9%
32.0%
Preserve beach and lagoon/ expand
boardwalk
Increase walkability of the City
Keep locals local with easier transportation
options
Traffic and parking solutions
Lower the City's operating costs
Raise property, business, hotel, development,
and sin taxes
Green the City
Promote tourism (including airport and train
options)
Decrease taxes, fees, and restrictions on businesses
Attract bio/ high tech and other companies/
more jobs
Expand and improve shopping and dining opportunities
1.1%
1.3%
1.3%
1.4%
1.7%
1.8%
1.8%
2.1%
2.2%
4.9%
5.0%
7.3%
12.9%
32.0%
Build the desalination plant
Keep small town feel
More community events
Preserve beach and lagoon/ expand
boardwalk
Increase walkability of the City
Keep locals local with easier transportation
options
Traffic and parking solutions
Lower the City's operating costs
Raise property, business, hotel, development,
and sin taxes
Green the City
Promote tourism (including airport and train
options)
Decrease taxes, fees, and restrictions on businesses
Attract bio/ high tech and other companies/
more jobs
Expand and improve shopping and dining opportunities
21.7%
0.6%
0.9%
1.1%
1.3%
1.3%
1.4%
1.7%
1.8%
1.8%
2.1%
2.2%
4.9%
5.0%
7.3%
12.9%
32.0%
Other
Preserve open space/ stop development
Improve the public education system
Build the desalination plant
Keep small town feel
More community events
Preserve beach and lagoon/ expand
boardwalk
Increase walkability of the City
Keep locals local with easier transportation
options
Traffic and parking solutions
Lower the City's operating costs
Raise property, business, hotel, development,
and sin taxes
Green the City
Promote tourism (including airport and train
options)
Decrease taxes, fees, and restrictions on businesses
Attract bio/ high tech and other companies/
more jobs
Expand and improve shopping and dining opportunities
21.7%
0.6%
0.9%
1.1%
1.3%
1.3%
1.4%
1.7%
1.8%
1.8%
2.1%
2.2%
4.9%
5.0%
7.3%
12.9%
32.0%
Other
Preserve open space/ stop development
Improve the public education system
Build the desalination plant
Keep small town feel
More community events
Preserve beach and lagoon/ expand boardwalk
Increase walkability of the City
Keep locals local with easier transportation options
Traffic and parking solutions
Lower the City's operating costs
Raise property, business, hotel, development, and sin taxes
Green the City
Promote tourism (including airport and train options)
Decrease taxes, fees, and restrictions on businesses
Attract bio/ high tech and other companies/ more jobs
Expand and improve shopping and dining opportunities
0% 10% 20% 30% 40%
Number One Way to Improve the City’s EconomyFigure 10. ‡
‡ For a more detailed breakdown of responses, please refer to the Topline Results in
Appendix A.
July 20, 2021 Item #9 Page 41 of 332
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Envision Carlsbad Public Opinion Visioning Survey Report
Preferences for Stores and Businesses In Carlsbad
The next question of the survey presented respondents with a list of
various types of stores or businesses that could be, or are currently
located in Carlsbad. Respondents were then asked to indicate whether
they would like to see more or less of each type of business or whether
they thought there was currently an adequate amount.
Forty percent of residents would like to see more “Small independent
or specialty retail stores and services” in Carlsbad. Approximately one
in five residents would like to see more “Home furnishings stores, such
as Crate and Barrel or Pottery Barn” (22%) and “Tourist attractions
and services” (21%).
Twenty-nine percent of residents would like to see less “Large retail
stores, such as Target or Lowes Home Improvement,” 22 percent
wanted to see fewer “Medium-sized retail stores, such as Staples or
Cost Plus,” and 21 percent would like to see fewer “Electronics stores,
such as Radio Shack or Best Buy.”
15.5%
16.1%
16.7%
21.4%
22.1%
39.8%
52.1%
60.9%
68.8%
59.2%
56.6%
50.6%
28.5%
18.2%
9%
14.3%
15.2%
Large retail stores, such as Target or Lowes Home
Hotels and resorts that are focused on serving tourists
Medical offices, including doctor and dentist offices
Tourist attractions and services
Home furnishings stores, such as Crate and Barrel or
Small independent or specialty retail stores and
10%
11%
14.3%
14.7%
15.5%
16.1%
16.7%
21.4%
22.1%
39.8%
64.5%
63.6%
69.3%
69.9%
52.1%
60.9%
68.8%
59.2%
56.6%
50.6%
21.6%
20.9%
13.1%
11%
28.5%
18.2%
9%
14.3%
15.2%
Medium-sized retail stores, such as Staples or Cost Plus
Electronics stores, such as Radio Shack or Best Buy
Grocery and pharmacy stores, such as Albertsons or
Walgreens
Neighborhood businesses, such as dry cleaners, hair
salons or convenience stores
Improvement
and business travelers
Pottery Barn
services
0% 20% 40% 60% 80% 100%
More Adequate Less Don’t know/ Left blank
Preferences for Stores and Businesses in CarlsbadFigure 11.
July 20, 2021 Item #9 Page 42 of 332
24
Opinion Closest to Own: View on Number of Stores,
Restaurants, and Businesses in Carlsbad
Residents were presented with the opinions of two neighbors who live
in Carlsbad and who disagree about the value of increasing the number
of businesses and stores in Carlsbad and the role they play in funding
public services and facilities in the City of Carlsbad.
Below are the opinions of the two neighbors:
Smith believes that Carlsbad should be willing to increase the •
number of stores, restaurants and other businesses within the City
because they will provide more services, shopping, and dining
opportunities for residents and generate more money for the City to
fund city services such as fire protection, police, parks, and library
services.
Davis believes that Carlsbad should limit the number of stores, •
restaurants and other businesses within the City to help stop
increasing traffic, congestion, and pollution in Carlsbad, which are
more costly to Carlsbad residents than the tax revenue that is gen-
erated by the businesses.
After reading each neighbor’s opinion, residents were asked to select
the opinion closest to their own. Forty-six percent agreed with Davis
that Carlsbad should limit the number of stores, restaurants, and other
businesses within the City and 40 percent agreed with Smith that
Carlsbad should be willing to increase the number of stores, restau-
rants, and other businesses. Additionally, 14 percent of residents were
not sure which opinion was closer to their own.
Davis - limit stores, restaurants, and businesses
46.0%
Davis - limit stores, restaurants, and businesses
46.0%
Not sure/ Left blankSmith - increase stores, restaurants, and businesses
40.4%
Davis - limit stores, restaurants, and businesses
46.0%
Not sure/ Left blank
13.6%Smith - increase stores, restaurants, and businesses
40.4%
Davis - limit stores, restaurants, and businesses
46.0%
Not sure/ Left blank
13.6%
Smith - increase stores, restaurants, and businesses40.4%
Davis - limit stores, restaurants, and businesses46.0%
Not sure/ Left blank13.6%
Opinion Closest to Own – Number of Stores, Restaurants, Figure 12.
and Businesses
July 20, 2021 Item #9 Page 43 of 332
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Envision Carlsbad Public Opinion Visioning Survey Report
To follow is an examination of the differences in opinions regarding
the number of stores, restaurants, and other businesses in Carlsbad
by sub-groups.
Residents in zip code 92009 were the most likely to believe that •
Carlsbad should increase the number of stores, restaurants, and
other businesses within the City, whereas residents in each of the
other zip codes were more likely to feel they should be limited.
Respondents who have lived in Carlsbad less than 10 years were •
more likely to agree with Smith that Carlsbad should increase the
number of stores, restaurants, and businesses, whereas those who
have lived in the City at least 10 years were more likely to agree
with Davis that they should be limited.
Compared with women, men were more likely to indicate that •
Carlsbad should increase the number of stores, restaurants, and
businesses.
The majority (51%) of residents with a household income greater •
than $175,000 a year felt the City should increase the number of
stores, restaurants, and other businesses within the City.
Program and Facility Priorities2.4
The next section of the survey presented respondents with 11 programs
or facilities being considered for improvement or development within
Carlsbad and asked them to assign a prioritization to each.
Among those who provided a response, “Promoting more oppor-
tunities for volunteers to give back to the community” (42% “High
priority”), “Increasing the number of walking and biking paths that
connect to local parks and open space” (41%), and “Supporting addi-
tional community events, such as local art exhibitions and ‘Jazz in the
Park’ type of events in the City” (40%) were viewed as high priorities
by approximately four in ten respondents.
July 20, 2021 Item #9 Page 44 of 332
26
To follow is an examination of the differences in “High priority”
ratings by sub-groups.
Compared to those who have lived in the City longer, the newest •
residents - those who have only been in Carlsbad less than one
year – were more likely to rate each of the following as a “High
priority”:
“Supporting additional community events, such as local art -
exhibitions and ‘Jazz in the Park’ type of events in the City,”
“Collaborating more with local and regional non-profit organi- -
zations that serve the community,”
“Working with higher educational institutions, to develop new -
colleges, universities, and educational institutes in Carlsbad,”
“Providing food and shelter for homeless families both in the -
City and the region,”
“Improving and expanding the City’s current community -
centers,”
26.0%
32.2%
36.2%
40.4%
40.8%
42.1%
42.3%
33.9%
47.5%
41.8%
37.6%
46.5%
31.7%
33.9%
16.4%
17.8%
21.7%
11.4%
Developing more housing choices to give seniors
options for living in Carlsbad as they get older
Working with higher education to develop new
colleges, universities, and educational institutes
Collaborating more with local and regional non-profit
organizations that serve the community
Supporting additional community events, such as art exhibitions and “Jazz in the Park” type events
Increasing the number of walking and biking paths that connect to local parks and open space
Promoting more opportunities for volunteers to give back to the community
19.8%
21.0%
21.3%
21.8%
23.1%
26.0%
32.2%
36.2%
40.4%
40.8%
42.1%
47.0%
37.3%
47.0%
35.7%
36.4%
42.3%
33.9%
47.5%
41.8%
37.6%
46.5%
33.1%
41.7%
31.7%
42.6%
40.5%
31.7%
33.9%
16.4%
17.8%
21.7%
11.4%
Providing additional support services for physically andmentally challenged residents
0% 20% 40% 60% 80% 100%
Developing more public art within the City
Improving and expanding the City’s current community
centers
Providing food and shelter for homeless families both
in the City and the region
Developing public plazas and gathering places in or
near your neighborhood
Developing more housing choices to give seniorsoptions for living in Carlsbad as they get older
Working with higher education to develop newcolleges, universities, and educational institutes
Collaborating more with local and regional non-profit
organizations that serve the community
Supporting additional community events, such as art
exhibitions and “Jazz in the Park” type events
Increasing the number of walking and biking paths that
connect to local parks and open space
Promoting more opportunities for volunteers to give
back to the community
High Medium Low
Program and Facility PrioritiesFigure 13. ‡
‡ The figure is sorted by the percentage “High priority.”
Due to the higher than average percentage of “Don’t know/ Left blank” responses for
many items, those responses have been filtered out of the analysis for this series. The high
percentage of “Don’t know/ No answer” is likely due to residents’ lack of direct experi-
ence with those specific services or concepts.
July 20, 2021 Item #9 Page 45 of 332
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Envision Carlsbad Public Opinion Visioning Survey Report
“Developing more public art within the City,” and -
“Providing additional support services for physically and -
mentally disabled residents.”
Residents in zip code 92011 were the least likely to rate supporting •
additional community events as a high priority (37%).
Residents in zip codes 92009 and 92010 were more likely to place •
a high priority on “Improving and expanding the City’s current
community centers” than residents in 92008 and 92011.
A higher percentage of renters rated each item as a “High •
priority” than owners.
Women assigned higher priority ratings across the items than men. •
As one might expect residents 55 to 64 years of age (36%) and •
those 65 and older (41%) provided higher than average priority
ratings for “Developing more housing choices within Carlsbad to
give seniors additional options for living in Carlsbad as they get
older.”
Residents with children were more likely than those without •
children to rate each of the following as a “High priority”:
“Increasing the number of walking and biking paths that -
connect to local parks and open space,”
“Supporting additional community events, such as local art -
exhibitions and ‘Jazz in the Park’ type of events in the City,”
“Working with higher educational institutions, to develop new -
colleges, universities, and educational institutes in Carlsbad,”
"Developing public plazas and gathering places in or near your -
neighborhood,"
“Improving and expanding the City’s current community -
centers.”
Conversely, those without children were more likely than those •
with children to rate each following as a “High priority”:
“Developing more housing choices within Carlsbad to give -
seniors additional options for living in Carlsbad as they get
older,”
“Providing food and shelter for homeless families both in the -
City and the region,” and
“Providing additional support services for physically and -
mentally disabled residents.”
July 20, 2021 Item #9 Page 46 of 332
28
Carlsbad’s Social Setting2.5
The last substantive section of the survey asked respondents to rate
various aspects of Carlsbad’s social setting, which includes recreational
programs within the City, community and educational activities
available in Carlsbad, as well as artistic and cultural spaces and events
in Carlsbad.
Among those who provided an opinion, over 70 percent rated each of
the following favorably, as “Excellent” or “Good”:
“Carlsbad’s recreational programs, facilities, and services” (79%),•
“Carlsbad’s public education system, kindergarten through 12th •
grade” (72%), and
“Community events and facilities in Carlsbad” (70%).•
Sixty-two percent of residents who gave an opinion rated the “Cultural
and artistic spaces and events in Carlsbad” favorably and 55 percent
rated “Lifelong learning opportunities and services in Carlsbad” as
either “Excellent” or “Good.”
20 0%
18.8%
51 9%
60.3%
20 6%
18.4%
Carlsbad’s public education system K-12
Carlsbad’s recreational programs, facilities and services
13.6%
20.0%
18.8%
56.7%
51.9%
60.3%
25.5%
20.6%
18.4%
Community events and facilities in Carlsbad
Carlsbad’s public education system, K-12
Carlsbad’s recreational programs, facilities and services
9%
10.9%
13.6%
20.0%
18.8%
45 9%
51.5%
56.7%
51.9%
60.3%
37 7%
31.3%
25.5%
20.6%
18.4%
Lifl l i t iti d i i C l b d
Cultural and artistic spaces and events in Carlsbad
Community events and facilities in Carlsbad
Carlsbad’s public education system, K-12
Carlsbad’s recreational programs, facilities and services
9%
10.9%
13.6%
20.0%
18.8%
45.9%
51.5%
56.7%
51.9%
60.3%
37.7%
31.3%
25.5%
20.6%
18.4%
0% 20% 40% 60% 80% 100%
Lifelong learning opportunities and services in Carlsbad
Cultural and artistic spaces and events in Carlsbad
Community events and facilities in Carlsbad
Carlsbad’s public education system, K-12
Carlsbad’s recreational programs, facilities and services
Excellent Good Fair Poor Very poor
9%
10.9%
13.6%
20.0%
18.8%
45.9%
51.5%
56.7%
51.9%
60.3%
37.7%
31.3%
25.5%
20.6%
18.4%
0% 20% 40% 60% 80% 100%
Lifelong learning opportunities and services in Carlsbad
Cultural and artistic spaces and events in Carlsbad
Community events and facilities in Carlsbad
Carlsbad’s public education system, K-12
Carlsbad’s recreational programs, facilities and services
Excellent Good Fair Poor Very poor
9%
10.9%
13.6%
20.0%
18.8%
45.9%
51.5%
56.7%
51.9%
60.3%
37.7%
31.3%
25.5%
20.6%
18.4%
Lifelong learning opportunities and services in Carlsbad
Cultural and artistic spaces and events in Carlsbad
Community events and facilities in Carlsbad
Carlsbad’s public education system, K-12
Carlsbad’s recreational programs, facilities and services
Excellent Good Fair Poor Very Poor
0% 20% 40% 60% 80% 100%
Ratings for Aspects of Carlsbad’s Social SettingFigure 14. ‡
‡ Due to the higher than average percentage of “Don’t know/ Left blank” responses for
many items, those responses have been filtered out of the analysis for this series. The
high percentage of “Don’t know/ No answer” is likely due to residents’ lack of direct
experience with those specific services or concepts.
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Envision Carlsbad Public Opinion Visioning Survey Report
To follow is an examination of the differences in ratings for the
various aspects of Carlsbad’s social setting by sub-groups (all percent-
ages are among those who provided an opinion).
Residents in the coastal zip codes, 92008 and 92011, provided •
higher positive ratings for Carlsbad’s recreational programs, facil-
ities, and services than those in the inland zip codes, 92009 and
92010.
Compared with residents in other zip codes, those in 92010 were •
much more likely to rate the cultural and artistic spaces and events
in Carlsbad favorably.
Respondents who have lived in Carlsbad for 15 years or more were •
the most likely to rate Carlsbad’s recreational programs, facilities,
and services favorably.
Residents who have lived in the City 10 years or more provided •
higher than average positive ratings for:
“Community events and facilities in Carlsbad” (73%), -
“Cultural and artistic spaces and events in Carlsbad” (66%), and -
“Lifelong learning opportunities and services in Carlsbad” -
(58%).
With the exception of Carlsbad’s public education system where •
there was no statistical difference between men and women,
female respondents rated each aspect of Carlsbad’s social setting
more favorably than men.
Compared with those in other age groups, residents 65 and older •
provided the most favorable ratings across the items.
Residents without children provided much higher positive ratings •
to Carlsbad’s public education system than those with children in
their household (76% vs. 68%).
Number One Way to Improve the City’s Social Setting
Carlsbad residents were next asked in an open-ended format4 to identify
the number one way that Carlsbad could improve the City’s social
setting.
Overall, 28 percent of respondents wrote in a response to this question.
The percentages presented below are among the 28 percent, or 1,977
residents who provided a response.
After coding the verbatim responses into groups, the top three response
categories were “Increase parks and recreation facilities and activi-
4 Open-ended questions are those where respondents are free to write in any response without
being constrained to choose from a list. Prior to analysis, the verbatim responses were coded
into categories based on the similarity of responses.
July 20, 2021 Item #9 Page 48 of 332
30
ties” (18%), “Improve public school system/ revise district boundaries”
(16%), and “Increase community events” (12%).
Responses in the parks and recreation facilities and activities category
were varied and included topics such as: build an amphitheatre, build
the swim complex, increase recreation facilities, increase neighborhood
parks, more activities for teenagers, more senior programs and trans-
portation options, more dog parks, more activities for the 20 to 30 age
group, and build a skate park.
Responses in the increase community events category included general
responses as well as specific requests for more music in the park,
barbeques, and dances.
3.9%
4.5%
6.9%
11.8%
16.3%
18.3%
Revitalize the Village, add a downtown theatre
Increase walkability of the City
Increase public art, exhibits/ build performing
art center, amphitheatre
Increase community events
Improve public school system/ revise district
boundaries
Increase parks and recreation facilities and
activities
2.6%
2.7%
2.9%
3.9%
4.5%
6.9%
11.8%
16.3%
18.3%
Improve lifelong learning opportunities
Preserve beach and lagoons/ improve
amenities
Public safety/ enforcement/ friendlier police
Revitalize the Village, add a downtown theatre
Increase walkability of the City
Increase public art, exhibits/ build performing
art center, amphitheatre
Increase community events
Improve public school system/ revise district
boundaries
Increase parks and recreation facilities and
activities
2.1%
2.2%
2.6%
2.6%
2.7%
2.9%
3.9%
4.5%
6.9%
11.8%
16.3%
18.3%
Promote community service and volunteering
Art walks, late night dining, and night life
activities
Better city communication with residents
Improve lifelong learning opportunities
Preserve beach and lagoons/ improve
amenities
Public safety/ enforcement/ friendlier police
Revitalize the Village, add a downtown theatre
Increase walkability of the City
Increase public art, exhibits/ build performing
art center, amphitheatre
Increase community events
Improve public school system/ revise district
boundaries
Increase parks and recreation facilities and
activities
0 8%
0.9%
1.8%
2.1%
2.2%
2.6%
2.6%
2.7%
2.9%
3.9%
4.5%
6.9%
11.8%
16.3%
18.3%
Reduce cost of recreation programs/ decrease
More information on current events and functions
Keep small town feel
Promote community service and volunteering
Art walks, late night dining, and night life
activities
Better city communication with residents
Improve lifelong learning opportunities
Preserve beach and lagoons/ improve
amenities
Public safety/ enforcement/ friendlier police
Revitalize the Village, add a downtown theatre
Increase walkability of the City
Increase public art, exhibits/ build performing
art center, amphitheatre
Increase community events
Improve public school system/ revise district
boundaries
Increase parks and recreation facilities and
activities
18.7%
0.5%
0.7%
0.8%
0.9%
1.8%
2.1%
2.2%
2.6%
2.6%
2.7%
2.9%
3.9%
4.5%
6.9%
11.8%
16.3%
18.3%
Other
Decrease community events
Increase shopping options
Reduce cost of recreation programs/ decrease taxes
More information on current events and functions
Keep small town feel
Promote community service and volunteering
Art walks, late night dining, and night life
activities
Better city communication with residents
Improve lifelong learning opportunities
Preserve beach and lagoons/ improve
amenities
Public safety/ enforcement/ friendlier police
Revitalize the Village, add a downtown theatre
Increase walkability of the City
Increase public art, exhibits/ build performing
art center, amphitheatre
Increase community events
Improve public school system/ revise district
boundaries
Increase parks and recreation facilities and
activities
18.7%
0.5%
0.7%
0.8%
0.9%
1.8%
2.1%
2.2%
2.6%
2.6%
2.7%
2.9%
3.9%
4.5%
6.9%
11.8%
16.3%
18.3%
Other
0% 10% 20% 30%
Decrease community events
Increase shopping options
Reduce cost of recreation programs/ decrease taxes
More information on current events and functions
Keep small town feel
Promote community service and volunteering
Art walks, late night dining, and night life activities
Better city communication with residents
Improve lifelong learning opportunities
Preserve beach and lagoons/ improve amenities
Public safety/ enforcement/ friendlier police
Revitalize the Village, add a downtown theatre
Increase walkability of the City
Increase public art, exhibits/ build performing art center, amphitheatre
Increase community events
Improve public school system/ revise district boundaries
Increase parks and recreation facilities and activities
Number One Way to Improve the City’s Social SettingFigure 15. ‡
‡ For a more detailed breakdown of responses, please refer to the Topline Results in
Appendix A.
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METhodologY3
The table below provides an overview of the methodology utilized for
the project.
Table 1. overview of Project Methodology
Method Mail Survey (English and Spanish) and Web
Survey (English)
Universe 79,791 Residents 18 years and Older within the
City of Carlsbad
Number of Respondents 7,167 Residents Completed a Survey
Average length 15 minutes
Field dates March 6 – May 1, 2009
Margin of Error The maximum margin of error for questions
answered by all 7,167 respondents was +/-1.1%
at the 95% level of confidence.
Research Objectives3.1
Prior to beginning the project, BW Research met with the City of
Carlsbad and Dyett & Bhatia to determine the research objectives for
the study. The main research objectives of the study were to:
assess residents’ perceptions regarding the quality of life in their •
neighborhood as well as within the entire City of Carlsbad;
evaluate residents’ perceptions regarding Carlsbad’s natural envi-•
ronment, local economy, and social setting; and
identify residents’ program and facility priorities.•
Questionnaire Design3.2
Through an iterative process and in consultation with the Envision
Carlsbad Citizens' Committee (EC3), BW Research worked closely
with the City and Dyett & Bhatia to develop a survey instrument that
met all the research objectives of the study. In developing the instru-
ment, BW Research utilized techniques to overcome known biases in
survey research and minimize potential sources of measurement error
within the survey.
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Sampling Method3.3
The City of Carlsbad utilized a census-style approach to ensure that all
residents had an equal opportunity to participate in the survey process.
An introductory letter and survey were mailed to every household
within the City of Carlsbad (41,643 households). The introductory
letter provided residents with the option of completing the hard copy
survey and mailing it back via the enclosed return envelope (postage
paid) or visiting the survey url and completing the survey online. In
total, 296 residents completed a survey online and 6,871 returned a
survey through the mail resulting in a response rate of 17.2 percent
for the study. The data collection period for the project was March 6
through May 1, 2009.
Data Processing3.4
Prior to analysis, BW Research utilized optical mark recognition
software and implemented quality control measures to scan the
returned mail surveys into an electronic database and coded all the
open-ended responses into categories for analysis. BW Research also
examined the demographic characteristics of the 7,167 respondents
who completed a survey to the known universe of residents 18 years and
older using the San Diego Association of Government’s (SANDAG’s)
2008 demographic estimates for the City of Carlsbad. It is estimated
that among Carlsbad’s 103,811 residents, 79,791 are 18 years and older.
After examining the dimensions of zip code, gender, ethnicity, and
age, the data were weighted to appropriately represent the universe of
adult residents and ensure generalizability of the results.
Note About Margin of Error and Analysis of 3.5
Sub-Groups
The overall margin of error for the study, at the 95% level of confi-
dence, is between +/-0.66 percent and +/- 1.10 percent (depending on
the distribution of each question) for questions answered by all 7,167
respondents. However, it is important to note that analysis of sub-
groups (such as examining differences by length of residence or gender)
will have a margin of error greater than +/-1.10 percent, with the exact
margin of error dependent on the number of respondents in each sub-
group. BW Research has utilized statistical testing to account for the
margin of error within sub-groups and highlight statistically signifi-
cant sub-group differences throughout this report.
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Envision Carlsbad Public Opinion Visioning Survey Report
APPENdIX A: ToPlINES4
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1
1. How long have you lived in Carlsbad?
7% Less than 1 year 22% 1 to 4 years 23% 5 to 9 years 17% 10 to 14 years 32% 15 years or more 1% Don’t know/ Left blank
2. Overall, how would you rate the quality of life in your neighborhood?
46% Excellent 47% Good 5% Fair 1% Poor 1% Very poor 1% Not sure/ Left blank
3. Overall, how would you rate the quality of life in the entire City of Carlsbad?
31% Excellent 59% Good 7% Fair 1% Poor 0% Very poor 2% Not sure/ Left blank
Traditional Rounding Rules Applied - Percentages Rounded to the Nearest Whole Number -
Percentages May Not Add to Exactly 100%
In an effort to improve the quality of life in Carlsbad, the City is surveying Carlsbad residents to find out some of your priorities and opinions regarding our city. The survey is being processed by an independent research firm, and all of your individual responses will remain confidential.
If you have any questions about the survey or would like to receive the survey in Spanish, please contact Jennifer Jesser at (760) 602-4637.
CITY OF CARLSBAD RESIDENT SURVEY
Toplines (n=7,167)
May 2009
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2
4. The City of Carlsbad is considering different priorities in planning for the City’s future.
For each priority listed below, please indicate if it should be a high priority, medium priority or low
priority in thinking about Carlsbad’s future. Don’t High Medium Low Know
A. Providing parks and recreational facilities in the City for active recreational uses........48% 39% 11% 3%
B. Protecting undeveloped areas for hiking and exploring................................................62% 26% 11% 2%
C. Protecting natural habitats in and around Carlsbad......................................................65% 25% 9% 2%
D. Creating new walking and biking trails within Carlsbad................................................43% 35% 20% 2%
E. Increasing revenue for the City to maintain and improve the services and
programs that Carlsbad currently offers.....................................................................26% 45% 23% 6%
F. Improving traffic flow in and around Carlsbad ..............................................................37% 38% 22% 3%
G. Maintaining or improving property values within the City..............................................55% 29% 12% 4%
H. Providing a range of housing options of different types & price levels within Carlsbad ....................................................................................................................21% 30% 46% 4%
I. Preserving historic buildings and places within Carlsbad.............................................31% 41% 25% 3%
5. If there were one thing the City of Carlsbad should be focused on in the future to improve the quality of life for its residents, that has not already been mentioned, what would it be?
45% of respondents did not provide a response to this question. The percentages below are among those who did provide a response (n=3,976).
7% Stop development 6% Limit development 5% Preserve open space 5% Public safety/ reducing crime 5% Improve public school system (includes revising
school district boundaries) 3% Remove power plant/ stop expansion 3% Minimize traffic light wait times/ traffic flow 2% Reinvigorate the Village 2% Build the Desalination plant
2% Build the pool complex 2% Increase recreational facilities and programs 2% Improve water quality of ocean 2% Increase traffic law enforcement 2% Better and safer bike paths for families and commuting/ finish rail trail 2% Green the City/ green city operations 2% Rent control and more affordable housing 2% Increase shopping and dining options 2% Better and greener transit options 2% Preserve small town feel 1% More dog parks/ trails 1% Keep city financially strong
1% Increase Walkability of the City 1% Lower taxes/ less regulation 1% Remove illegal aliens/ transients 1% Increase water restrictions and conservation measures 1% Increase beach parking/ beach access
1% Improve the El Camino Real Mall 1% Underground utility lines 1% More trees/ better landscaping/ beautify City 1% Increase number of parks 1% Build the new high school
1% Improve recycling program; larger bins at homes, bins in public areas 1% Concentrate on senior issues 1% Increase litter control/ maintain city areas 1% More hiking/ mountain bike trails
1% Infrastructure/ road repairs 1% Priority to and discounts for Carlsbad residents over tourists 1% Keep beaches clean/ more beach clean-ups 1% Keep beach parking free 1% Enforce dog waste/ leash laws 1% Preserve Ponto Beach 1% Decrease airport noise
1% Increase arts, culture, and nightlife 1% Minimize low income housing 1% Create a dog beach 1% Increase amenities at the beach 1% Preserve remaining coastline
1% Push for renewable energy use 1% Preserve/ restore lagoons and their surroundings 1% Limit RV parking at beach and on city streets 1% View preservation 17% Other
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3
Next, please think about Carlsbad’s natural environment, which includes the City’s air and water quality, protection and preservation of natural habitats and the quality and quantity of walking and biking trails within Carlsbad.
6. Generally speaking, how would you rate Carlsbad’s:
Very Don’t Excellent Good Fair Poor Poor KnowA. Air quality.............................................................................................. 31% 54% 10% 1% 0% 3%
B. Water quality......................................................................................... 16% 51% 21% 6% 1% 5%
C. Protection and preservation of open spaces and natural habitats........ 16% 52% 19% 5% 3% 5%
D. Quality and quantity of Carlsbad’s walking and biking trails................. 13% 48% 23% 5% 2% 9%
7. If there were one thing the City of Carlsbad could do to improve the City’s natural environment, what would it be?
61% of respondents did not provide a response to this question. The percentages below are among those who did provide a response (n=2,821).
15% Preserve open space 13% Stop development 7% Limit development
6% Better and safer bike paths for families and commuting/ finish rail trail 5% More hiking/ mountain bike trails 4% Preserve/ restore lagoons and their surroundings 4% Remove power plant/ stop expansion 3% Improve water quality of ocean 3% Increase water restrictions and conservation measures 3% More trees/ better landscaping/ beautify the City 2% Improve the tap water 2% Build the Desalination plant 2% Increase litter control/ maintain city areas 2% View preservation 2% Improve recycling program; larger bins at homes, bins in public areas 2% Enforce dog waste/ leash laws 1% Keep the beaches clean/ more beach clean-ups 1% Green the City/ green city operations 1% Increase Walkability of the City 1% Increase beach parking/ beach access 1% Push for renewable energy use 1% Preserve Ponto Beach 1% Interconnect open space and their trails 1% Remove illegal aliens/ transients
1% Preserve the Flower and Strawberry Fields 1% Preserve Calavera area including creek 1% Increase number of parks 1% Minimize traffic light wait times/ traffic flow 1% More dog parks/ trails 1% Public safety/ reducing crime 1% Preserve remaining coastline 1% Save Village H open space 1% Better and greener transit options 14% Other
CARLSBAD’S NATURAL ENVIRONMENT
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8. Please consider the following statements that are being made about Carlsbad’s natural environment and indicate your level of agreement with each statement.
Strongly Strongly Don’t Agree Agree Neither Disagree Disagree KnowA. The City of Carlsbad should be doing everything it can to fight global warming................................................................................... 28% 29% 16% 10% 11% 5%
B. Beaches, lagoons and other waterways in Carlsbad should be better protected with new regulations or stronger enforcement of current regulations ......................................................................................... 29% 34% 16% 10% 4% 7%
C. The City should be more actively involved in developing new renewable energy options within the City, such as solar roofs or wind turbines . 37% 38% 11% 7% 3% 5%
D. Carlsbad should limit residents’ access to some open space to protect and preserve the natural plants and animals that live in the City....... 20% 36% 15% 17% 7% 5%
E. Carlsbad should increase the fees associated with parks and
recreation programs to fund the protection and maintenance of Carlsbad’s open space ....................................................................... 9% 25% 19% 28% 13% 6%
Next, please think about Carlsbad’s local economy, which includes the shopping, dining and services available in the City as well as the quantity and quality of jobs found in Carlsbad.
9. Overall, how would you rate the shopping, dining and services available in Carlsbad?
20% Excellent 51% Good 22% Fair 3% Poor 1% Very poor 2% Not sure/ Left blank
10. Where are your favorite places to shop and dine in Carlsbad? Check all that apply
51% The Forum at Carlsbad 49% The Village, Downtown Carlsbad 46% Carlsbad Premium Outlet Mall 20% Plaza Camino Real (Westfield) 3% Outside Carlsbad 1% Various restaurants in Carlsbad 1% Costco 1% Various stores in Carlsbad 1% Bressi Ranch 3% Other 6% Don't know/ Left blank
11. Overall, how would you rate the quality and quantity of jobs available in Carlsbad?
3% Excellent 27% Good 28% Fair 8% Poor 3% Very poor 31% Not sure/ Left blank
LOCAL ECONOMY
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5
12. If there were one thing the City of Carlsbad could do to improve the City’s economy, what would it be?
64% of respondents did not provide a response to this question.
The percentages below are among those who did provide a response (n=2,615).
12% Improve Westfield Mall (on El Camino Real)
8% Attract bio/ high tech and other companies to Carlsbad 7% Decrease taxes, fees, and restrictions on businesses 6% More independent restaurants and stores 6% Reinvigorate the Village 5% More jobs 4% Increase shopping options 3% Promote tourism 2% Better restaurants 2% Lower the City's operating costs 2% Keep locals local with easier transportation options 2% Green city operations 2% Increase Walkability of the city 2% Push for the use of renewable energy
1% Sell the golf course 1% Keep small town feel 1% More community events 1% Increase use of Carlsbad airport 1% Need a Walmart/ more big-box stores 1% Traffic and parking solutions 1% More grocery stores 1% Build the desalination plant 1% Attract green businesses 1% Improve the public education system 1% Raise property, business, and development taxes 1% Increase Beach and Lagoon preservation programs 1% Add/ expand the boardwalk
1% More downtown parking 1% Raise hotel tax 1% Preserve open space/ stop development 1% Increase Coaster and Amtrak stops 22% Other
13. Below is a list of stores and businesses that could be, or are currently, located in Carlsbad. Please indicate whether you would like to see more or less of each type of business in Carlsbad.
Don’t
More Adequate Less Know
A. Large retail stores, such as Target or Lowes Home Improvement...............................16% 52% 29% 4%
B. Medium-sized retail stores, such as Staples or Cost Plus............................................10% 65% 22% 4%
C. Grocery and pharmacy stores, such as Albertsons or Walgreens................................14% 69% 13% 3%
D. Neighborhood businesses, such as dry cleaners, hair salons or convenience stores..15% 70% 11% 4%
E. Small independent or specialty retail stores and services............................................40% 51% 5% 5%
F. Medical offices, including doctor and dentist offices.....................................................17% 69% 9% 6%
G. Home furnishings stores, such as Crate and Barrel or Pottery Barn............................22% 57% 15% 6%
H. Electronics stores, such as Radio Shack or Best Buy..................................................11% 64% 21% 5%
I. Hotels and resorts that are focused on serving tourists and business travelers...........16% 61% 18% 5%
J. Tourist attractions and services....................................................................................21% 59% 14% 5%
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6
14. Below are the opinions of two neighbors, Smith and Davis, who live in Carlsbad. Smith and Davis disagree about the value of increasing the number of businesses and stores in Carlsbad and the role they play in funding public services and facilities in the City of Carlsbad.
Smith believes that Carlsbad should be willing to increase the number of stores, restaurants and other businesses within the City because they will provide more services, shopping and dining opportunities for
residents and generate more money for the City to fund city services such as fire protection, police, parks and library services.
Davis believes that Carlsbad should limit the number of stores, restaurants and other businesses within the City to help stop increasing traffic, congestion and pollution in Carlsbad, which are more costly to Carlsbad residents
than the tax revenue that is generated by the businesses.
Whose opinion is closer to your own?
40% Smith, increase the number of stores, restaurants and other businesses within the City 46% Davis, limit the number of stores, restaurants and other businesses within the City 14% Not sure/ Left blank
15. Please place a priority level on each of the following programs and facilities being considered for
improvement or development in Carlsbad. High Medium Low Don’t Know
A. Improving and expanding the City’s current community centers ..................................20% 43% 29% 8%
B. Developing public plazas and gathering places in or near your neighborhood.............22% 35% 39% 5%
C. Increasing the number of walking and biking paths that connect to local parks and open space .........................................................................................................39% 36% 21% 4%
D. Providing food and shelter for homeless families both in the City and the region ........20% 33% 40% 7%
E. Supporting additional community events, such as local art exhibitions and
“Jazz in the Park” type of events in the City...............................................................39% 41% 17% 3%
F. Developing more public art within the City....................................................................20% 36% 40% 4%
G. Providing additional support services for physically & mentally disabled residents......17% 41% 29% 13%
H. Developing more housing choices within Carlsbad to give seniors additional options for living in Carlsbad as they get older.......................................................................24% 40% 30% 7%
I. Working with higher educational institutions, to develop new colleges, universities and educational institutes in Carlsbad.......................................................................31% 32% 32% 5%
J. Promoting more opportunities for volunteers to give back to the community ...............40% 44% 11% 5%
K. Collaborating more with local and regional non-profit organizations that serve
the community ...........................................................................................................33% 43% 15% 9%
PROGRAM AND FACILITY PRIORITIES
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7
Next, please think about Carlsbad’s social setting, which includes recreational programs within the City, community and educational activities available in Carlsbad, as well as artistic and cultural spaces and events in Carlsbad.
16. Overall, how would you rate the different aspects of Carlsbad’s social setting? Very Don’t Excellent Good Fair Poor Poor KnowA. Carlsbad’s recreational programs, facilities and services..................... 17% 55% 17% 2% 0% 9%
B. Carlsbad’s public education system, kindergarten through 12th grade 14% 37% 15% 4% 2% 28%
C. Cultural and artistic spaces and events in Carlsbad............................. 10% 47% 28% 5% 1% 10%
D. Lifelong learning opportunities and services in Carlsbad ...................... 7% 37% 30% 6% 0% 19%
E. Community events and facilities in Carlsbad........................................ 12% 52% 23% 3% 1% 9%
17. If there were one thing the City of Carlsbad could do to improve the City’s social setting, what would it be?
72% of respondents did not provide a response to this question. The percentages below are among those who did provide a response (n=1,977).
16% Improve public school system (includes revising school district boundaries) 7% Increase public art, build performing art center, exhibits 6% Increase community events 6% Build an amphitheatre 5% Music in the Park 5% Increase walkability of the City
4% Revitalize the Village, add a downtown theatre 3% Build the swim complex 3% Better city communication with residents 3% Increase recreation facilities 2% Art walks, late night dining, and nigh life activities 2% Promote community service and volunteering 2% Improve lifelong learning opportunities 2% Increase neighborhood parks 2% Keep small town feel 2% Need friendlier police 1% More senior programs and transportation options 1% More activities for teenagers 1% Protect and preserve the beaches
1% BBQ's and dances 1% Increase beach access 1% More dog parks 1% More information on current events and functions 1% Remove illegal aliens and the homeless 1% More activities for the 20-30 age group 1% Reduce cost of recreation programs, decrease taxes 1% Increase shopping options 1% Decrease community events 1% Improve libraries 1% Build a skate park 20% Other
CARLSBAD’S SOCIAL SETTING
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8
Your demographic information will be kept confidential and all data will be displayed in summary format only.
A. Do you own or rent the unit in which you live?
22% Rent
77% Own 2% Refused/ Left blank
B. Are you:
44% Male 53% Female 4% Refused/ Left blank
C. In what year were you born? Recoded into Age
11% 18 to 24 years 11% 25 to 34 years 17% 35 to 44 years 21% 45 to 54 years 16% 55 to 64 years
17% 65 years or older 8% Refused/ Left blank
D. How many children in each of the age groups below live within your household?
Data shown are percentages of respondents with children in each age category within household.
17% Children 0 to 5 years old
15% Children 6 to 12 years old 12% Children 13 to 17 years old 58% No children 7% Refused/ Left blank
Total Number of Children in Household
16% One 15% Two 4% Three or more 58% None 7% Refused/ Left blank
E. Including yourself, how many adults in each of the following age groups live within your household?
Data shown are percentages of respondents with adults in each age category within household.
11% Adults 18 to 24 years old 14% Adults 25 to 34 years old 19% Adults 35 to 44 years old
24% Adults 45 to 54 years old 15% Adults 55 to 64 years old 17% Adults 65 years and older 19% Refused/ Left blank
DEMOGRAPHICS
July 20, 2021 Item #9 Page 60 of 332
42
9
Total Number of Adults in Household
24% One 48% Two
9% Three or more 19% Refused/ Left blank
F. What do you typically use to communicate with people outside of your household? Check All That Apply
82% Email 81% Cellular or mobile phone 55% Phone - not cellular or mobile
41% Traditional mail 36% Text messaging 2% Word of mouth/ face-to-face communication 2% Internet-based communication – Facebook, Skype, MySpace 0% Other 3% Don't know/ Left blank
G. What ethnic group do you consider yourself a part of or feel closest to?
4% Latino(a) or Hispanic 5% Asian 1% African American or Black 1% Pacific Islander 79% White 5% Other 5% Refused/ Left blank
H. Which of the following best describes your total household income for the last 12 months?
4% Below $25,000 13% $25,000 to $50,000 15% $50,001 to $75,000 16% $75,001 to $100,000 27% $100,001 to $175,000
16% More than $175,000 9% Don’t know/ Refused
Survey Format (Unweighted):
96% Mail 4% Web
Zip Code:
30% 92008 31% 92009
15% 92010 24% 92011
If you are interested in participating in future research sponsored by the City of Carlsbad, please provide your contact information below. Please be assured that your name and personal information will be kept separate from your survey responses and will only be used by the City to contact you regarding future research.
Name: Preferred Phone #: E-mail:
Unweighted:
19% Interested and provided contact information 81% Did not provide contact information
July 20, 2021 Item #9 Page 61 of 332
CARLSBAD
CITY OF
Community Workshops Report
June 2009
July 20, 2021 Item #9 Page 62 of 332
Gary Barberio, Assistant Planning Director
Chris DeCerbo, Principal Planner
David de Cordova, Principal Planner
Sandra Holder, Community Development Director
Jennifer Jesser, Senior Planner
Rachel McGuire, Communications Coordinator
Barbara Nedros, Administrative Secretary
Don Neu, Planning Director
Heather Pizzuto, Library Director
Kristina Ray, Communications Manager
Glen Van Peski, Senior Civil Engineer
Colette Wengenroth, Finance Manager
Consultant Staff
Rajeev Bhatia, Principal
Melissa McMahon, Associate
Lewis Michaelson, Vice President
EC3 Primary Member
Ken Alfrey
Fred Sandquist
Mat Huff
Jim Farley
Jim Comstock
Hap L’Heureux
Gina McBride
Julie Baker
Eric Larson
Paul Th ompson
Diane Lantz
Kirk Cowles
Diane Proulx
Lisa Tuomi-Francis
Jeff Segall
John O’Reilly
Kent McCormick
Andrew Benson
Sean Bentley
EC3 Alternate Member
William Kloetzer
David Robertson
Barbara Hamilton
Farrah Douglas
Jack Cumming
Robert Nielsen
Mike Howes
–
–
Greg Nelson
Allen Sweet
Guy Roney
Glen Etherington
David Lloyd
Robert Gates
Jim Bradley
Jeanne Sprague-Bentley
Sean Sexton
Chris Korogi
Envision Carlsbad Citizens’ Committee City Staff
July 20, 2021 Item #9 Page 63 of 332
CARLSBAD
CITY OF
Community
Workshops Report
June 2009
July 20, 2021 Item #9 Page 64 of 332
July 20, 2021 Item #9 Page 65 of 332
TABLE OF CONTENTS
1 INTRODUCTION ............................................... 1
1.1 Envision Carlsbad ...................................... 1
1.2 This Report ................................................ 2
2 WORKSHOP STRUCTURE ................................ 3
2.1 Schedule and Attendance .........................3
2.2 Workshop Activities ................................. 3
3 WORKSHOP THEMES ...................................... 5
3.1 Major Themes ........................................... 5
3.2 Secondary Themes ...................................10
4 APPENDIX: WORKSHOPS TABLE NOTES ........11
July 20, 2021 Item #9 Page 66 of 332
July 20, 2021 Item #9 Page 67 of 332
1
INTRODUCTION1
Envision Carlsbad1.1
Envision Carlsbad is a City-sponsored community visioning process
that invites residents to work together to create a new vision and plan for
Carlsbad’s future. For the past two decades, Carlsbad has been growing
and developing based on the premise of available land to accomodate a
growing population. Carlsbad’s basic guiding documents, such as the
General Plan, were created on that premise. Today however, with the
city almost 90 percent built-out, development will occur primarily as
infill. New opportunities and challenges are emerging related to the
protection and enhancement of the city’s attractive setting and quality
of life that residents have worked hard over the years to create. City
leaders are looking for resident guidance on which direction to take
Carlsbad into the future.
Envision Carlsbad is providing community members with a variety
of opportunities to participate in the creation of a vision for the future
that reflects the community’s most important values and priorities.
Opportunities include:
Envision Carlsbad Citizens’ Committee (EC• 3);
Community workshops;•
Stakeholder interviews;•
Community-wide survey (mail and online);•
Citywide mailed newsletters, and•
the Envision Carlsbad Web site.•
July 20, 2021 Item #9 Page 68 of 332
2
In Fall 2009, input received from these processes will be synthesized
into a report describing the community’s vision for its future. This
vision document will identify the most important quality-of-life factors
that should be considered in making City operational and budgetary
decisions, and provide the framework for updating important City
planning documents such as the General Plan, the Zoning Ordinance,
and the Local Coastal Program.
This Report1.2
Community Workshops
This report describes the process and results of one important component
of Envision Carlsbad: the community workshops. The workshops were
designed to engage the attention, interest, and active involvement of a
broad spectrum of Carlsbad community members, and provide opportu-
nities for energetic discussion of and effective input into the community’s
vision of Carlsbad’s future. Participants discussed what the community
would like to remain the same, change and/or create to ensure that
residents of Carlsbad in the future are as proud of their community as
residents are today.
Report Organization
The rest of this report is organized into sections describing the
workshop process and participation and the major emerging themes.
The stakeholder interviews and community survey results will be
summarized in separate reports. The City will tailor the next steps of
Envision Carlsbad based on the conclusions of these early reports and
the input of the EC3.
July 20, 2021 Item #9 Page 69 of 332
3
WORkshOp sTRUCTURe2
Schedule and Attendance2.1
The community workshops were held in March and April 2009 on four
different weekday evenings in four geographically different locations
across Carlsbad: the City of Carlsbad Safety Center, Tri-City Wellness
Center, Aviara Oaks Elementary School, and the City of Carlsbad
Senior Center. Days and locations were varied to provide increased
access to the workshops. All workshops were held from 6:00pm
until 8:30pm, and had similar content and structure. In all, over 265
community members attended the workshops.
Workshop Activities2.2
The format used for the workshops was called the “World Café”. The
World Café allowed community members to participate in a series of
successive small group discussions of short duration (approximately
15-20 minutes each) followed by identification of common themes.
Transitions between discussions were signaled by a Maître d’ (the
facilitator), at which point participants moved to a new table for their
next discussion. During each “rotation” participants responded to a
new prompting question and interacted with a new set of community
members. The prompting discussion questions used in the workshops
were as follows:
Round 1: When you brag to your friends that live somewhere else,
what do you tell them makes Carlsbad such a wonderful place to
live?
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4
Round 2: You leave tomorrow on an extended trip away from
Carlsbad, and you return for the first time five years from now.
What are you most excited to see and do when you return?
Round 3: It’s the year 2025, and although it hasn’t been easy, by
working together the residents of Carlsbad have accomplished
something that no other city in the region has, namely ... (fill in the
blank).
After working together to answer Question 3, participants stayed in
their final small groups and identified common themes and values that
emerged from all of their table conversations. Participants then worked
together to draw a visual representation of the common themes they
agreed upon, including those aspects of Carlsbad they want to preserve
and those that they want to encourage for the future. Finally, represen-
tatives from each table presented their drawings to all the workshop
participants, reporting out on the common themes that emerged from
their table discussions.
The appendix for this report documents the table notes from the four
community workshops.
July 20, 2021 Item #9 Page 71 of 332
5
WORkshOp Themes3
The following descriptions of important emerging themes are the
result of careful analysis of the transcribed table notes from all four
workshops, with a particular focus on the lists of common themes. It
is important to note that these themes are not mutually exclusive, but
rather ideas were grouped to convey important community priorities
and values. The text indicates when particular ideas or issues cross over
theme categories. The themes are described in order by how promi-
nently they appeared in workshop discussion.
Major Themes3.1
Retain Small Town, Beach Community Character and
Connectedness
The most frequently-mentioned theme during workshop conversa-
tions was that of maintaining and enhancing Carlsbad’s character, and
fostering community spirit and connectedness. The two popular terms
for describing the character of Carlsbad were “small town” and “beach
community”, and there was widespread support for enhancing these
attributes. Some groups saw the two as intertwined, favoring limited
growth. Others saw the city as being “balanced” and “embracing the
past with a vision for the future.”
In terms of social connectedness, community members described
Carlsbad today as being full of caring, friendly people with a sense
of volunteerism and pride. Participants expressed appreciation for the
Community members
described Carlsbad as
being full of caring,
friendly people with a
sense of volunteerism
and pride.
July 20, 2021 Item #9 Page 72 of 332
6
Numerous residents
expressed a desire for
open space that is more
accessible and
integrated throughout
the community.
cultural acceptance and diversity in the city, and the way that old, new,
and different lifestyles come together. Many participants also valued
the city for feeling family-oriented, multi-generational, stable (not
transient), and for providing an emphasis on community spirit.
Most participants were interested in maintaining the social cohesion
they feel today, and suggestions for enhancing this included provision
of more public gathering places, more family-friendly activities and
open spaces within walking distance, as well as more events that
connect residents to one another and keep them active and involved.
Some participants recommended phasing out references to “quadrants”
as they create false distinctions between parts of the community.
Others stressed that neighborhoods may have unique personalities
and identities that should be acknowledged. Residents recommended
getting students more active and visible in the community at large.
Community members felt it was important for the City to invest in
activities and facilities that would be “not just for tourists, but for us”.
Protect Open Space and the Natural Environment
Another important theme confirmed through the workshops was
that of open space protection and environmental conservation. Open
space appeared universally on the table lists of common themes across
workshops, while supporting descriptions frequently included natural
habitats, the ocean, and lagoons more specifically. Residents of Carlsbad
are aware and proud of the city’s tradition of conserving open space, and
many are concerned that the remaining unprotected open space may be
lost to future development. Community members expressed a desire for
open space for its visual beauty (in keeping with maintenance of overall
community character described above), for its ecological functions (clean
air and water, habitats, animal movement corridors), as well as for the
way it prevents more growth from coming to Carlsbad.
While most workshop participants wanted open space equal to or more
in quantity than what there is today, numerous residents expressed a
desire for open space that is more accessible and integrated through-
out the community. Suggestions included provision of more trails and
an interconnected open space network within walking distance, that is
also connected to the ocean.
In addition to open space, several residents also expressed a desire to
see the city’s agricultural heritage preserved, with the Flower Fields
and the Strawberry Fields garnering multiple mentions.
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7
Envision Carlsbad Community Workshops Report
Trails and active open space come up again under the themes Promote
Outdoor Recreation and a Healthy, Active Lifestyle and Increase
Mobility and Physical Connectivity, below.
Promote Outdoor Recreation and a Healthy, Active Lifestyle
Another common theme identified at many workshop tables may be
summarized as the desire to maintain a healthy, active community
lifestyle supported by outdoor recreation opportunities. This theme is
slightly different than open space protection and environmental conser-
vation because it emphasizes the activities of residents and the uses of
open space.
Workshop participants described Carlsbad as an active community
with valuable recreation resources such as the beach and the proximate
mountains, numerous parks and sports fields, and the popularity and
support for outdoor special events. Participants emphasized the need
for more parks, fields, and trails, located to maximize use and access—
that is, near schools and neighborhoods that currently do not have easy
access.
Community members also expressed interest in the promotion of
activities for all ages (young children to seniors), and the design of
future recreation spaces with all ages in mind. In addition to parks and
trails, some examples of possible new recreation facilities included dog
parks, athletic fields, a new skate park, teen centers, and tennis courts.
Participants also emphasized the importance of the beach, not only as
a key natural resource and element of Carlsbad community identity,
but as an active outdoor recreational resource, and that protecting and
enhancing the quality of and access to the beach should be a priority.
Suggestions given to enhance the quality and use of beach included an
outdoor amphitheater, gelato vendors, and a dog beach area.
Some community members expressed displeasure about the money
and time spent in creating the municipal golf course, when there
have been delays creating other recreation facilities such as the swim
complex which could serve more of the population.
Increase Mobility and Physical Connectivity
The broad theme of increased mobility and physical connectivity can
be divided into two major objectives expressed by workshop partici-
pants: first, to better connect all areas of the city (beach, parks, schools,
Participants emphasized
that protecting and
enhancing the quality of
and access to the beach
should be a priority.
July 20, 2021 Item #9 Page 74 of 332
8
homes, shopping, workplaces, etc.), and second, to promote alterna-
tives to automobile transportation (pedestrian, bicycle, and transit).
These objectives are closely linked. Participants described the discon-
nected neighborhood and street development pattern as a key reason
why people do not walk and bike places. Traffic on major roads moves
quickly, making bicyclists and pedestrians feel unsafe and out of place.
There is sometimes little shade along these routes, and there are no easy
ways out of individual neighborhoods other than by car.
Participants suggested that better pedestrian and bike connectivity was
critical to reducing auto-dependency and increasing healthy activity
levels. The City should provide better pedestrian and bike access every-
where—more bike lanes and off-road paths, more pedestrian and bike
access between neighborhoods where there are currently no street con-
nections, more and enhanced trails, and more connections between
sidewalks, paths, and trails. The importance of safe and easy pedestrian
connections was often mentioned in the context of getting children to
schools and to parks. Community members expressed a desire to get
children “out to nature,” but feel the community design lacks the com-
ponents to make parents feel safe doing so.
Many participants emphasized the need to promote walkability
through location of activities, design of neighborhoods, and pedes-
trian-friendly development. Participants also expressed the need for
better public transportation alternatives to driving a car around the
city. Residents described desirable public transit as efficient, environ-
mentally-friendly, and accessible. Transit need was identified both
within and between neighborhoods.
Pursue Sustainability – “Go Green”
The concept of sustainability appeared many times during the
workshops in answer to prompting discussion questions as well as in
the formulation of common themes at each table. Sustainability was
conveyed as a broad goal for the future of Carlsbad. While for many
the focus was on environmental sustainability, for others, sustainabil-
ity meant a “balanced approach to the future.”
Most participants focused on the environmental aspects of sustain-
ability, or “going green.” Community members were particularly
interested in sustainable energy in the form of renewable resources
such as solar energy, and in sustainable water through conservation,
recycling, and desalination. While discussion about the desalination
plant was common, not all community members were in favor of that
Community members
were particularly
interested in
sustainable energy in
the form of renewable
resources such as solar
energy, and in
sustainable water
through conservation,
recycling, and
desalination.
July 20, 2021 Item #9 Page 75 of 332
9
Envision Carlsbad Community Workshops Report
particular approach to water sustainability, and those that had reser-
vations preferred the City take a conservation-based approach before
desalination. Environmental sustainability was also described in terms
of support of local agriculture, farmer’s markets, and eating local.
Those who saw sustainability in terms of balance sought to integrate social,
environmental, and economic factors. Other desirable balances were
described as living and working locally, and schools, housing, and economic
opportunity. Community members also described sustainability as a balance
of providing adequate facilities concurrent with population growth.
Still other participants framed the benefits of sustainability in terms of
independence – energy and water independence and overall self-suf-
ficiency. Participants identified the need for more education about
sustainability, as well as cooperation between the City government and
business community to attract and promote clean and green industries.
Support Diverse Arts and Culture
It was clear from workshop conversations that Carlsbad community
members value their local arts and cultural resources, such as the libraries,
and programs such as ArtSplash and jazz in the park. Workshop partic-
ipants described Carlsbad as a sophisticated arts community that could
benefit from more arts and cultural facilities, events, activities, and
resources. Workshop participants specifically identified needs for a greater
variety of arts activities and events throughout the year and across the city,
more visible promotion of arts and culture and a multi-purpose community
venue with indoor and outdoor performance and activity space.
Sustain the Economy, Business, and Jobs
The economic and business vitality of Carlsbad was important to workshop
participants and also appeared in numerous lists of common themes.
Community members pointed out that the city needs an “economic engine”
to support the facilities and amenities everyone desires. Several participants
wanted to promote tourism and job growth to shore up the City’s fiscal
position. Participants suggested that more could be done to create local jobs
(particularly in high-tech, clean, and green industries), to integrate clusters
of goods and services, to encourage and support family-owned (“mom and
pop”) stores, to make commercial space more affordable, to redevelop the
mall, and to balance businesses that provide tourism services with businesses
that serve the needs of residents. Some residents appreciated the relative lack
of big box stores but expressed dissatisfaction with Plaza Camino Real and
the general level of business vitality in the Village.
Community members
pointed out that the
city needs an “economic
engine” to support the
facilities and amenities
everyone desires.
July 20, 2021 Item #9 Page 76 of 332
10
Revitalize the Village
Closely related to comments about business, economy, and jobs in
Carlsbad, were comments related specifically to the character and
revitalization of the Village. On the one hand, workshop participants
expressed their appreciation for the charm of the Village, its quaintness,
and its traditional feel. On the other hand, participants also empha-
sized that the Village’s potential to serve as a local and tourist draw
remains unrealized, and it needs a strategic plan for revitalization to
make it more vibrant, useful, and attractive. Suggestions for revitaliza-
tion included hosting more cultural and arts activities, keeping stores
open later, and allowing more housing near the shops. Participants
envisioned a balance between new, attractive shops and restaurants
and the small-town village feel that already exists.
Secondary Themes3.2
The following themes were less pervasive, but still appeared frequently.
Value Schools and Education
Some workshop participants took the opportunity to express satisfac-
tion with the quality of the primary and secondary school system in
the city. They emphasized that the City/school district should continue
to focus energy on the education system and the needs of youth. Some
residents expressed a desire for more high schools to serve Carlsbad.
Managed Growth
Some residents expressed desire for controlled and managed population
growth and development. Some participants warned the City not to “over
build” while others wanted no more development at all. Some envisioned
higher density development downtown, or a hierarchy of densities, while
others emphasized the need for lower density development overall.
Leadership and Good Government
Almost as common as comments on density and growth were comments on
City leadership and good government. Some participants at each workshop
made a place in their common themes to empasize efficient, responsive,
fiscally responsible, and transparent government. Participants requested
that officials continue to listen to residents and keep the City fiscally healthy
and stable. Participants also felt that their city was a leader in the region and
should remain, or strive to be, a good neighbor to nearby cities.
Participants also felt
that their city was a
leader in the region and
should remain, or strive
to be, a good neighbor
to nearby cities.
July 20, 2021 Item #9 Page 77 of 332
11
AppeNDIx: 4
WORkshOps TAble NOTes
CITy Of CARlsbAD
sAfeTy CeNTeR –
mARCh 23, 2009
TAble 1
Question 1: When you
brag to your friends that
live somewhere else, what
do you tell them makes
Carlsbad such a wonderful
place to live?
The Village
Trails
Small town feel
Old city streets
Airport
Resident involvement – City asks
for resident involvement
Library – outstanding
People – higher caliber
Young families
Schools
40% open space
Climate
Beach
Opportunities to involve
community
S. D. County has a great variety of
birds
Peaceful
Huge variety of flora & fauna
Village Arts Theater
Coaster Stations
Art museum at Dove
Lego Land
Aquaculture
Best strawberries in the world!
Hubbs fish hatchery
Recreation programs
Tennis Courts
Flower Fields
Plant nurseries
Golf courses
Carrillo Ranch
3 – lagoons
Marathon/Triathlon
Farmers Market
Street fairs
Art Splash
Boating
Jazz in the Park
Brewery
Restaurants
Industrial area
Fine arts
Movies/Entertainment
Antiques
Recycled water
Future Desal plant
Forum shopping center
Condition of roads
Wide variety of housing types
El Salto waterfall
Marron Adobe
No freestanding big box
No Wal-Mart
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12
Question 2: You leave
tomorrow on an extended
trip away from Carlsbad,
and you return for the first
time five years from now.
What are you most excited
to see and do when you
return?
Sunshine, beach & ocean waves
Facilities, showers, lifeguards
Climate
Walk to coffee shops & restau-
rants w/in village, residences are
close to services
Walk & bike around town without
being on a road
Possible to bike to work
Redevelop village
Improved utilization of airport
Metro link straight to S.D. airport
It always looks neat and clean
Coastal rail trail
Hope for movies back in the
village
Plays/theater in the village
More dog parks/beach dog parks
More restaurants
Ocean view restaurant(s)
More acquisition of open space
Carlsbad HS improvements
Open up areas for naming rights
(revenue generator)
Poseidon up and running
Plans to take down power plant
Continued financial stability
Question 3: It’s the year 2025,
and although it hasn’t been
easy, by working together the
residents of Carlsbad have
accomplished something that
no other city in the region has,
namely ... (fill in the blank).
Controlling growth
Keeping open spaces
Network of bike paths (that are
not on major roads)
Easy for people to move around
town without a car
Clean drinking water out of the
tap
We will have decided where to
put the power plant and what
kind of power to have
Community, sustainability – keep
sense of village & community
BV Creek – unique resource of
El Salto Falls was built into a
unique area with trails, lagoon,
creek, permanent natural open
space, community gardens
Residents connect with govern-
ment to create communities
Carlsbad is recognized for sup-
porting the arts/promoting/dev.
Carlsbad Oaks north has become
a model sustainable community
(residential, commercial) (a
town within a town)
A continued “Positive Attitude”
Lots of activities for kids
Opportunities for a great
education
Expose kids to all of the
wonderful things we have in
Carlsbad
HS an ideal community for kids
Clean tech epicenter
Renewable energy capitol of the
world
Wi-Fi covers the entire city
All Carlsbad is in one school
district
Common Themes
Open space/environment
Access to open space (trails/
biking)
Sustainability (economic, environ-
mental, social)
Arts
Community spirit
Livability, walkability, services,
improve being a place that we
enjoy
Family community
Desal Plant
Plans to take down power plant
or move it
Agriculture, viable community
gardens
Transportation – airport, walk,
bike, car alternatives
Street fairs, Jazz in park, Art
Splash, recreation programs
TAble 2
Question 1
Quiet
Great schools
It’s green
Great character
Open space
Low key
Sunsets
Good zoning practice
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13
Envision Carlsbad Community Workshops Report
Proximity to other desirable
places (mountains, zoon,
downtown S.D.)
Financial stability
Citizens’ Academy
Downtown parking availability
Not congested, beach town
environment
Access to beach
Pleasant road network
Easy to get around
Question 2
See the ocean again/proximity to
beach
Hit trails – are they still being
used?
Connected trail system – a clean
system that’s obvious
Village area small town feel
maintained
- low rise development,
available parking
Restored by lagoon
Arts center established
See how “Imagine Carlsbad” is
doing
Civic center, with community uses
incorporated, now – the library
serves that purpose
Strawberry fields still here!
Downtown with more liberal
entertainment
- longer business hours
- the place closes up at 10 – too
early!
Natural areas preserved &
cleaned up
More emphasis on arts – gallery
in the village, public art (need
maps for this), art festivals
Special events – street fair, 5k
runs, Jazz in the park
Question 3
#1 community in U.S. <160,000
people (we’ve accomplished
all said tonight) – beaches,
tourism, open space, businesses
Intra-transit system
No power plant
Reasonable land use controls
Maintenance of housing stock
encouraged
No big box retailers!
Flowers & open space
The City needs to stick to its
plan (that encourages things
expressed tonight/encouraged
herein)
A city that is financially sound,
solid tax base
Wise consideration of important
uses
- smart to eliminate power
plant?
- need uses like desal plant
If power plant is here, it should be
pleasing to the eye
Center of city isn’t necessarily
best place for city hall
- consider downtown
Downtown residential uses
should be on the fringe
Common Themes
Multi-purpose community venue
(indoor & outdoor)
Strawberry fields stay as “Ag.”
Interconnected trail system (need
to be well publicized)
Biking trails
Financial stability of city
Responsible elected officials
Transparency of city officials
Like Citizens’ Academy
Beach access/beach park for dogs
TAble 3
Question 1
Weather
Central location
- close to S.D., Orange Co.
Small town qual. – close to big city
Hospital
Next to ocean
Strong community involvement/
energy
Love village
Golf courses
Open spaces
Street fair
Art oriented – close/access to LA
artists
A lot of hotel options – places for
guests to stay
Good resident participation (like
Citizens’ Academy)
Classy city
Keep people informed
Ponto – favorite locations:
libraries/galleries/auditorium
Clean facilities
- Hosp Grove
- Poinsettia Station
- Boardwalk
- Trail along lagoon – Agua
Hedionda/Batiquitos
-Flower Fields
- Work place – Loker
July 20, 2021 Item #9 Page 80 of 332
14
Question 2
See downtown area
See more variety in village
Village is destination point
- theater
CB – stays same with its open
space
Ponto area improved/developed
More trails/able to walk
community without cars going
by
Preserve/restore Buena Vista
Creek valley
- children education about BV
creek history
- preserve for generation to
come
Stuck to growth management
plan
- balance open space &
development
Cultural institution signage
Cultural institution & businesses
work with schools
Create one arts momentum
- all arts groups come together
Engage kids in arts/culture/civic
engaged/nature
Curious to see how I-5 widening
affects city
See if they refurbish the mall
See infill development instead of
sprawl into open space
Question 3
Sustainable trails system
- connect mountains to ocean
- fits into environment
- will withstand wear
Richer arts/culture
- host National Arts Festival
- CB is an arts destination
- forward thinking/experimen-
tal in arts
- expose kids to arts
- outdoor sculpture garden
City is model of sustainability
City is leader in sustainability
City is not just identified with
village
In TOP 10 places for well being
- health of community is wealth
of community
- most certified homes by NWF
People can get around Carlsbad
in public transportation easily
Most “green” certified businesses
Common Themes
Healthy community = wealthy
community
- healthy environment
- active community
- outdoor recreation/arts/
culture
- sustainable
- connect with outdoors
- open space provided for envi-
ronmental space
- sophisticated arts community
- greater variety of arts
activities
Great weather
Eclectic community – old/new/
different interests & styles –
com together
Can go to mountains hiking & go
to beach 5 min. later
Need to bring all elements of
community & neighboring
community together
- cultural connected
Carlsbad can lead way
– environment/culture
Good community participation
Residents care about
environment/arts/culture
TAble 4
Question 1
People
Natural resources
High-standard living
Open space
Lagoons
Potential of the city
Recreation opportunities
Trails
Schools
Village
Stability of city government
Tax base/business
Airport
Train station
Mall
Beach
Functionality of government
- how efficient
Opportunities for being known
- beach wall
- unique beach town
- beautiful views
Special events
Street fairs
Jazz
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Triathlon
Marathon
Golf
World-class resorts
Well run community
Great business base for
companies – variety
Flower fields
LegoLand
GIA
Golf courses
Tourism
Question 2
Beach maintenance – pristine
lagoons/beach
Barrio – stay the same
Shuttle to village
Village parking improvements
Manageable open space
Sustainable community
- water
- energy
- land resources
- solar panels
Dog Parks (more)
Dogs on beach
Beach run by the city
City maintains character of the
past while moving toward the
future
Cont. growth of arts
- arts facility
Walkable community
More trails
Homes with natural habitat
certification
More sustainable practices for
landscape
Question 3
Village: Community center, eco-
logical preserve, aquarium
Desal
Power plant
Wage/cost of living favorable
Destination/vacation city but still
small town feel
Not congested with cars
No school overcrowding
More gathering places
Village
- Sustainable, model city
- pedestrian
No cars downtown
No downtown metered parking
No more tourists
Diversify tax base
Native plants/water wise
Functional public transportation
Alternative energy
Trails
Open Space
Zoning for less crowding
Self sufficient
- water
- energy
- food
- jobs
- housing
Don’t make airport larger
No new power plant
- look for alternatives
Keep the strawberries
Greywater
Native plants
Bushes/trees in front of industrial
buildings
Storm water – plants instead of
gutter
Common Themes
Open spaces
- No building
Natural habitat
- animal corridors
Arts: public arts
Gathering places
Village
Strong economy & business
Mall redevelopment
Environment
Transportation
Airport
- safety
- noise (less)
Lifestyle
- healthy
Resources
- alternative energy
- incentives
Water
TAble 5
Question 1
Open space, clean beautiful
scenery
Love the village. Reminds of
Coronado & Carmel
Weather/climate
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Close knit community. Eclectic.
Different styles around the
community
So much here. Something for
everyone. Share with other
people.
Natural beauty. Good people
(involved in organizations –
schools, sports, etc.)
Friendly people. Can do spirit.
Solve problems as a team.
Very wealthy city
Beaches
Only one gang. (compared to a
larger problem in other cities)
Beautiful open space. Last of our
coastal open space. Wildflow-
ers. Wildlife
Small coastal community
Amenities (Gemological Institute,
music (NAMM), Flower Fields)
Quality of life. Keep the same
Excellent group of residents
running the city
Concerned about keeping our
open space
Feel the city has reached buildout
already
LegoLand
Question 2
Beaches – “sand on them”
Sustainable trail systems
The “use” of open space – biking,
hiking, horse riding
City acquire Buena Vista Valley
Hike to beach
Non-traditional transit system
to move shoppers between
shopping centers
Carlsbad Oaks North – smart
growth (mixed use including
residential) “model sustainable
community”
3 lane El Camino Real
Emphasize tourism in beach area
More restaurants
More cooperation with adjacent
cities for roads – i.e., Cannon
Road
Schools, parks are very important
to sustain
Slow measured progress
Expand TGIF “Jazz in Park”
New Village Arts stay in village
Vibrant downtown
Get rid of “Quadrant” name
New theater in village
Sculpture throughout village &
town
Poseidon plant – expanding (50
mil gals/day+)
Revitalize Car Country
Rehabilitate industrial park
Improve airport safety & noise
Don’t expand across ECR
Question 3
Maintain existing open space
areas
Look at zoned/developed areas
for further development in
order to maintain open space
More participation from school
age residents. More engage-
ment with student body
(elementary, middle, high
school)
Love Leucadia Blvd. In Encinitas.
Landscape along main roads
should be of that award
winning design/quality
Quail Botanical Gardens. Carlsbad
should have such an attraction
Suitable location for a civic center
– bring together entertain-
ment/arts, etc.
Charter school to attract students
(music, performing arts, tech
training, etc.)
Stainable water use.
Desalinization
Green practices. Public
transportation
Level of crime remains similar
(low)
Not a lot of smoke stacks
Carlsbad known for a nationwide
festival
City known for arts (museums
where you can draw, paint,
sculpt)
Definitive heart – civic center/
cultural center that everyone
identifies with – Amphitheater
Strong network of non-motor-
ized transportation
Residents comfortable allowing
children to use that network
Bike bath extended from village
to San Diego
Open Space maintained
Bus service/train maintained
No giant smoke stacks at the
beach
Economic sustainability
Good jobs in North County. Well
paying
Nice shopping opportunities in
the village
Council elections – cast ballots by
listing your choice in rank order
(ex: 1st, 2nd, 3rd, choice.)
Power lines buried (high tension
power lines)
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Common Themes
Keep open space
Trails – non-motorized circulation
network
Arts component (entertainment
space)
Education
Destination place
Heart of the city
- something to be proud of
- civic center
- strong cultural component
- geographically centered
Keep the city unique
- city has unique physical
characteristics
Need public places
Sustainability – school capacity,
housing, economic
Non-alcoholic social
opportunities
Keep families together
TAble 6
Question 1
Ocean
Barrio
Migration towards coast
Habitat (Mtns – coast)
Four seasons
Great place to grow up
Jobs
Great schools
Village by the beach
Aviation
Self-sufficiency
Water/desal
Innovation
Ocean & proximity to mountains
& open space
Bikes
Horses
Trails
Sand replenishment
Hwy 101
Active open space
Home office
Growth management
Ocean
Question 2
Vibrant business/economy
Trails (3x)
Open spaces
Flower Fields
Friends
Bike Trails (functional to remove
cars from road)(2x)
Ficus trees on Grand – added
café’s/ped areas
Village potential
Traffic – calmed village
Prop D lands – civic/cultural
center, more public space, arts
& cultural emphasis
Relocated power plant
Sunsets
More active open space – alterna-
tive: more village revitalization
Community garden/cultivation
More middle class
More village/revitalization
downtown
Clear answer to the question:
Where is the heart of Carlsbad?
Ans. Now is rooted in Quadrant
system
More variety in shopping center/
mall (Westfield)
More high-end shopping in
Carlsbad
Question 3
Village redevelopment
More setbacks in village
More carriers @ airport
Connection to village (4x)
Creative reuse of smoke stack
Village parking
Pier @ end of PAR/Ponto
extension
Ponto boardwalk to Encinitas
Tram/transportation
Village – mixed use. Urban, not
ultra urban, restaurants, B&B,
hotels
Disappearance of quadrant segre-
gation (3x)
Village – aesthetic/architectural
articulation & relief
Village – work, shop, good
sidewalks
Drink from tap
Ponto development and connec-
tion to village
Live, work, play in village
Village – 2 stories/3 max.
More rapid village redevelopment
Communication among
quadrants
Mall redevelopment to match the
area
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Common Themes
Village as a center
Open space
Mall – security, façade, outdoor
areas
Trails
Beach
Quadrants (negative context,
identity)
- named by quadrants not
communities
Disconnected transportation
modes – trails, bike, bus
Schools/education
Weather
Airport
Legoland
Economy
Desal
TAble 7
Question 1
Small, wonderful city
Unique city
Fiscal well being is important
Diverse economy – mall, village,
Car Country, La Costa Resort
Feel safe
Dog lovers love Carlsbad
The ocean is great – nice to be
near the ocean, the breeze is
nice
Weather is great
We have a great, convenient
airport
Feels like a small town – small
town feel
Walking trails make you feel like
you are in the country
Beach has areas for families
Lagoons are great to walk around
People willing to volunteer their
time
Residents appreciate art
The city is growing up well
Attitude is can we do things
better?
Re-evaluate often where we are
as a city
A community where you can live
and breathe – not just retire
City encourages involvement
Question 2
Would not have grown
Lots of open space
Smaller town
Trails are interconnected
Carlsbad Village Dr. dog park still
there
Dogs are allowed on beach
Just a few lights from homes illu-
minate the lagoons – not too
much development
Find a solution that does not
destroy lagoon views. Find
energy solution to NRG
City is as green if not greener
More green around the highways
Pretty intersections at I-5 and city
streets
Area for performing arts spread
out throughout Carlsbad
More open space owned and
maintained by the city
If McClellan Palomar Airport got
bigger would airlines serve the
public? (more airlines)
Question 3
Open space, a canyon developed
hasn’t found
Community center – where
friends and neighbors are
recognized
Arts, fountains, places to get,
entertainment
Lots of stores all in one area
Place with people – no restrictive
rules like a mall – does not close
at 10 p.m.
Walkability
Serves the family – allow hot dog
carts
Centers for art – place to see the
San Diego Symphony
More transit
More shuttles
More public transportation
More street lights to illuminate
sidewalks, etc.
Amphitheater
State Street and Grand Avenue
elevated for pedestrians – more
vendors
Shopping, things to do in the
village
Village is a pedestrian area
4-plex theater downtown
Bicycle friendly – more bike trails
More pedestrian orientation/
friendly
Provide stores downtown that
residents want
Reason to go downtown
Theater downtown – walkability
Need a vision of what replaces
auto body shops, trailer parks
downtown
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Be able to walk to downtown
settings
Save open space by infill
Common Themes
Higher density downtown
Open space
Walkability
More bike lanes/facilities
More trails
More people gathering areas
More cultural linkage
Gathering places
The right activities at gathering
places
Village is a cultural arts center
Lots of activities downtown
Linkage of cultural activities
No more buildout
TRI-CITy WellNess
CeNTeR –
mARCh 25, 2009
TAble 1
Question 1
Weather
Casual atmosphere
Family feeling
Beach environment
Recreation, Legoland
Libraries - wonderful
School system
Diverse housing planning
Beautiful well organized city
Coastal roadway
High paying jobs
Free beaches
Availability of stores, gyms
“Everything is here” in Carlsbad
Library concerts
Central location
Coaster/train station
Wish for Amtrak stop in town
Health – as an important
component of lifestyle
Great business park
3 Lagoons – blessed
It’s Lala Land – as far as I can see
City – very customer service
friendly organization
Fire, Police Depts – great – “feel
safe”
This is paradise (former Redlands
resident)
Very safe
Schools are phenomenal
Question 2
Beaches not crowded. Parking if
you don’t mind walking
Accessibility to the beach
Beaches and agriculture
Open space
Alga Norte Park built
Poinsettia Park facilities
completed. Community center
built
Amenities in existence
Desal plant up and running
Power plant gone. Park in its
place
More trails to be multi-use
(hiking, mtn. Biking, horses
where possible)
More eyes and ears on the trails
to improve trail safety
Build sustainable trails and
encourage use. Results in net
habitat gain
Improves home values
New high school built
More family activities
- sports, YMCA
Same as today
- downtown remain quaint
- Flower Fields preserved
- No more hotels
- Batiquitos Lagoon is fabulous
Separate trails for bicyclists
Question 3
Balanced budget
Desalinization
More businesses (companies)
associated with green
technology
Economic center for N. County
Maintain small town character
Trails completed
Open amphitheater
Preserve Flower Fields
Bring back Twin Inn’s chicken
Increase density downtown to
encourage the feasibility of
mass transportation
Mixed use
Common Themes
Sustainability – environment,
economy, social responsibility
Small community. Retain the
master plan
Economic base that supports
needed services/facilities
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Get rid of the power lines (place
underground)
Alternative types of transporta-
tion (reach by walking, public
transportation)
Less reliance on the automobile
Improved public transportation
(frequency of service, number
of routes)
Parks (more facilities in areas of
greatest use)
Beaches protected
Coastal Rail Trail completed
Keep the flower field and straw-
berry field
Keep Carlsbad balanced
TAble 2
Question 1
Beautiful weather
Library 7 days a week
People/friendly
Peace & quiet
Beaches
Balanced community
Clean city
Enthusiasm & pride of residents
Good government
- seems to run well
- economically sound
Water drought
- doing something
- desal
Good to have this envisioning
process
Opportunity be heard
Schools have good reputation
- compared to neighbors
Little/no visible gangs & homeless
Good public safety
- low drug problem
Feel safe
Opportunity for good skilled jobs
- high tech
Shame most who work here don’t
live here ~ 62%
- Expensive – a negative
Good clean tourism business
Legoland – only a small traffic
impact
Golf
Not a lot of fast food
Good wide arterial streets
Police & Fire are professional
- have increase in burglaries but
no feedback on outcome
Question 2
Go to beach
No further development
Maintain current areas for
mountain biking
Maintain current open space
See how museum of music &
others have grown
Status – improvements on city
bld/parks, Farmers civic center
Lake Calavera – trails still there &
undeveloped
- connect to trails in other cities
Regional trail system
Community gardens
Alga Norte swim complex
Emphasis on natural resources
- Flower Fields
Strawberry fields
City’s financial condition in 5
years
Citizens’ Academy Alumni Assoc.
Open air amphitheater
Civic/open/gathering spaces
Desal plant be in existence
Move power plant
- some other open space
Ponto area developed
Generate green/natural energy
City common to renewable
energy
Energy sustainability
Be smart about costs
Question 3
One high school only for the city
Preserve
- Flower Fields
- beaches
- open space
Outdoor active community
- bike, walk
Walkable community
Engulfing green
Energy green
Sustainable community
Desal
Buddy still mayor
Maintain all areas
- community service if home-
owner’s can’t maintain
Multiple generations
Children can afford to live where
raised
Self sustainability
- Desal
- regionally driven/host
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- trash
- airport
- sewage
- limit future regional projects
within city
Regional trail/open space system
Make money at the golf course
Underground power lines
Clean/ADA/restrooms on sea wall
Hybrid landscapes along trail
system
Marked native plants on trails
Sand on beaches
- expand beach line
- no rocks
More lagoon dredging
Lagoon preservation
Fluoride out of water
Power plant inland
Common Themes
Clean water
Sustainability
- parks, trails, green
Manage exploitation of our
environment
Volunteering (helping hand)
Community involvement
Not transient
- challenge to keep kids in
Carlsbad
- Something for everyone
Continues to be beacon on the
hill
TAble 3
Question 1
Well managed
Solvent
People know it – good reputation
“On the map”
Models for other cities
Master planned/balance
Climate
Opportunities for recreation
Village – Farmer’s Market
Lots of opportunities
Really cognizant of our growth
Now recognized nationally
Carlsbad w “K” Karlsbad
A pretty good commitment for
public transportation
Community involvement
- lots of participation
Libraries
Trail building event
Volunteerism
Go to beach in am & see dolphins
New golf course
Question 2
Walking on beach
See the ocean
Sea wall
Everything looks the same
Tax base that supports the quality
of life we have today
Good/strong economic clusters
“Green clusters”
Diversity of economic base has
not changed
Encouraging core technology
base
No more houses/concrete
No parking structures at beach
Maintain what we have today
Flower Fields – keep/expand
Carlsbad arts
TGIF Concerts
Essential service maintained
Crime rates low
Village as is
Power plant gone
Sustainable development
Sand on the beach
Tourism industry continues to
bring in visitors at current levels
Special events continue (ex.
Carlsbad 5K, Triathlon)
Active lifestyle – outdoor
Free parking everywhere –
including Tamarack beach
Cannon extension not built
Question 3
Maintained access to the beaches
and still free to park
Problem w/sand disappearing has
been solved
Sustainable city
- power – water – no more
building
Improved public transportation
Open space remains – expansion
good too – walking, hiking,
horseback riding, biking
Bike trails/master plan complete
Go places and not compete with
cars
Localized shopping – walk to
shopping, (ex. Bressi Ranch)
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Carless city/pedestrian city
- people drive 200 miles/year
More people live & work in
Carlsbad
- live work development
More affordable dwelling units
Complete community center at
Poinsettia
Build Alga Norte
Complete public parks in all
quadrants
New city hall – civic center “one
stop” for all city services
Common Themes
Neighborhood feel – walking to
what services you need
Open space
Recreation
Small town feel
Green/renewable energy
Beaches – healthy
“Community”
Mass transit – transportation
alternatives
Maintain quality of services
Safe community
Sustainable community
TAble 4
Question 1
Ocean
Character of the village
Less crime
Near Batiquitos Lagoon
Weather
All things there are to do (i.e.,
cultural – Jazz in Park)
Desal plant
Legoland
Proximity to San Diego
Coaster
Senior Center
Good food
Flower Fields
Fresh markets
Strawberries
People in government – City of
Carlsbad
Great library/learning center
Great Mayor!
Parks & recreation
Boardwalk – Sea wall (note: need
to pick up after animals)
Friendly feeling
Getting 2nd high school (future
enhancement)
Good educational programs
– schools
Financial stability of city
Resident’s Academy
Non-smoking beach & no booze
Great Fire & Police
Question 2
Beach & sun
No growth in city
Rolling hills & open spaces
Clean air
Planned development
Desal plant built
Less traffic El Camino Real
between Tamarack & 78
Solve 3 problems:
- energy
- global warming
- immigration
Lower crime rate
“Real” dog beach
- permitted
Performing arts center
Rebuild/reinforce beach cliffs
- prevention efforts for erosion
started
- continued access & property
protection
Continuation of good representa-
tive government
More parks/land reserves
Keep investing in road
widening/I-5 to accommodate
traffic
Adequate & appropriate school/
facilities/junior college in
Carlsbad
Question 3
Connected system of open space
Hiking, biking, horses
Conservationists – recreation
– education
Education outdoors
Appreciation/protection of
environment
Value/preservation of property
Pride of living here
No dilapidated bldgs
Sustainable balance = social –
open space – economic
Encourage core business clusters –
maintain balance
Good core of powerful businesses
- Palomar Airport
Extend runway – improve airport
service
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Quality of life – highest Q.O.L.
around
Farmer’s Market
Small town feel with big city
amenities
Pedestrian-oriented village/
complete revitalization
Fix/improve what we already
have
Concentrate housing in already
developed areas
Need for high-tech workers for
high-tech businesses
Common Themes
Fun things to do
- beach
- places for bikes, horses,
walkers, etc.
- Recreation
- People places/social activities
- connected trails
Open space
- consider built out & protect/
expand open space
High quality of life
Sustainability = social/economic/
environment balance
- need economic engine to
provide what we want/need
Balance facilities with population
- adequate schools/focus on
kids
TAble 5
Question 1
Weather
Downtown
Beaches
Beautiful medians
Community
Clean streets
What Newport was before it got
“too much”
Parks
Infrastructure
Vegetables
Open space
Strawberries
Lagoons
Birds
Normal access to open space
People are ‘from’ here – not
transient
People don’t leave
Variety of restaurants &
entertainment
Attracts/promotes outdoor
activity
People run
Carlsbad 5000
Walking/sea wall
Variety of businesses
Corporate offices
Diversified
Revenue
Services
Work near home
Museum of Making Music
Jazz in the Park
Libraries
Police force
Question 2
Beach/coastline
See an actual beach – wide, nice
sand
Walking on the strand
Power plant in different place
Free beach parking
Fluoride out of water
Nice restaurants
Mom & Pop restaurants
Natural foods market
Downtown village
Open space – wild and pocket
parks
Friday concerts
Sunday concerts @ Neiman’s
Jazz in the Park
Flower Fields
Library – still open 7 days
Trail system – more
Not over crowded
Airport of our own
Power lines gone
Use of alternative energy
Question 3
La Sala de la Ciudad Piazza/city
square
Downtown is still low-rise
Finest school system, libraries in
state
Parks & recreation
Move kids programs on weekends
Same beach, open coast
Infrastructure still maintained
No decrease in quality of life –
keep open space, etc.
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Keep small storefronts – ‘real
deal’
Don’t become like Newport
Beach, Orange County
Great public transportation – less
cars
Still small town character
Held to today’s master plan
Common Themes
Sense of community/volunteerism
Caring people
Keep “small town” feel
Trolley/transportation
Open space/trails
Active lifestyles
Solvent (financially) sustainability
Art Splash
Keep the good things we have
Avoid uncontrolled growth
Tourism
Library is great
TAble 6
Question 1
Safe – can walk late at night
Beaches
Good schools
Economic base
Outdoor recreation
- mountain bike
- beach
- family activities
Beach community
Easy to walk beach
Small town
History
Weather
Walk on beach
Trails
Pedestrian feel
Village
Open space
Great job center
Question 2
Would die if I had to leave
Carlsbad
Ocean
Cool people
Good dynamic people
Smoke stack gone
Full service airport
Uniqueness retained
Quaintness/small town
Community involvement didn’t
change
Village
The people
Desal up & running
Job base
Fresca
Gregorios
Vigilucci’s
Garcia’s
Trains can roll though city
without blowing whistle
- more stops/stations
Coaster runs later
Bring outside dollars in – tourists
Beach
Feels like home
Revitalized village
THE PEOPLE
Question 3
Desal plant
Farming
Farmers Market
Eat local
Preserve open space, waterways,
lagoons
Smart growth
Maintain quaint town
Manage growth
Keep small town feel
Improve transportation to handle
growth
Connected/continuous trail
system
Lead & help by example
No power plant
Green energy
Community/cultural center
- theater/arts – place for
community to connect
Continue to do what we do well
Build community
Carlsbad leader in region
Good neighbor – share what we
do well
Balance growth
Green/alternative energy
- wind/solar
Lagoons still large & sparkly
Common Themes
Desal plant
Maintain beauty of community
Pride in community
Small town feel
Community gathering places/
activities
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Keep Buena Vista Lagoon fresh
water
Carlsbad – healthy community –
lifestyle – active
Carlsbad is leader & good
neighbor
Village – enhance/revitalize with
comprehensive plan
- “Carmel South”
- store open later
- keep “village” feel
Safety
Culture/arts
Recreation – trails
Beaches
TAble 7 (NeW TAble)
No responses to Question 1
Question 2
Ocean/boogey board with
grandkids
Walk on beach with kids
No tar on beach (from oil)
Fresh water, dredged Buena Vista
Lagoon
Beach better than now
Downtown revitalized/ped mall –
no cars
No second power plant
The most beautiful beach spot
- no “back room” deals with
dev.
- City Council that will listen
Busy golf course, can’t get a tee
time
- tournaments all the time.
Making money
Still charming pedestrian friendly
– can walk around – people out
on streets
Open spaces, not power plants,
big box
Not too many regs (i.e., can’t walk
dogs on beach)
Clean sidewalks
- considerate pet owners
No smoking in pub areas
New high school built
- don’t need to go to San
Marcos school district
No strip malls/or “Forum” like
mall (is better)
Desal plant built
Ag land preserved/local food
- farmers market increase
support ag
Hiking trails
Larger parcels – 1-2 acre, like RSF
Balance quality of life with
economic development
More community dialog
Question 3
Preservation of open space
- continued planning
Performing arts center
Continued professionalism &
public input/engagement with
City Council & staff
Managed resources (esp. water)
well
Maintaining & continuing what
we have today
- finance mgt.
- desal
Small Town feel
Clean beaches
Public safety/lack of meth/drug
problems. Law & order
- high prof level
Expanded rapid transit
Air quality traffic have been well
managed
No noise pollution problem
(freeway, etc.)
Connection between health & the
built environment
- health should drive land use
decisions
Fewer cars on the road
- more energy efficient cars
Common Themes
Keep Carlsbad small
Cultural arts
Community atmosphere
Water supply
Quality of Life
Open spaces
- trails, lagoons
Maintain beach community
- importance of beach
- access
Pedestrian friendly
Clean air
AvIARA OAks
elemeNTARy sChOOl –
ApRIl 15, 2009
TAble 1
Question 1
Recreation opportunities
Open space – “publicly accessible”
Financially sound community
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26
Well planned community
Good long range plan
Low crime rate
Community – very responsible to
people – voice
Good traffic planning
Slower pace of life
Village & small town feeling
Beach walkway
Open beaches
Sunny, blue skies
Well maintained lagoons
Professional police department
Well landscaped community
Citizens’ Academy
Open space
Hiking trails
Bicycle friendly
Good zoning plan
Good schools
Relatively stable housing prices
Street fair, art show
Question 2
Beaches
Climate
That things haven’t changed
much
All building completed or
stopped
Flower Fields
Fewer power lines
Fewer cars
More public transit
Mixed uses
Retain existing open space
Trails will be expanded
More south Carlsbad representa-
tion in government
Rejuvenate Plaza Camino Real
Mall
Relocated power plant
Enhance downtown
Question 3
Energy independence
Water independence
Great network of open space,
hiking trails
No big hotels on the beach
Award winning schools
Improved public transit
Expanded senior services
Mixed use senior village
Teen center
Broad range of housing opportu-
nities for all incomes
Arts programs
A green energy city
Sustainable city
Pedestrian streets
More recreation facilities
“Carlsbad Citizens’ Academy”
Financial stability
Strong diversified industry
Flower Fields
Small town village character
Double decker parking at train
stations
Common Themes
Natural resources – ocean,
lagoons, parks, Calavera Lake,
open space
Strawberry fields
Flower Fields
Recreation opportunities –
athletic facilities
Little village
Walkable streets
Trails
Concerts in the park
Sustainability – solar panels,
recycled water
Youth center
Excellent schools
Senior village (mixed use)
Mass transit
Bicycles
TAble 2
Question 1
We live in a vacation spot
Weather
Nice places to shop
Good school districts
One person doesn’t brag and
there is a lot of room for
improvement (open space &
trails)
Jazz in the park
Quaint village
Community spirit
Clean and safe
Good police department
Excellent libraries
Excellent teacher
Traffic flows well compared to
other areas
Good air quality
Hosp Grove
Beach/waves
Legoland
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Good location with easy acces-
sibility to San Diego & Orange
County
Flower Fields/strawberry fields
Community support for perform-
ing arts
Recreation department
Lagoons
Likes previous “Bars’ area
Friendly towards faith-based
groups
Senior center with learning
opportunities
Airport
Close to Mira Costa/Palomar/San
Marcos
Calavera open space
Live music in many locations
Carlsbad marathon
Question 2
The city has moved toward more
sustainability
Village area has been improved
Improved us of natural open
space for mountain bikes, trails
Cooperative effort from volun-
teers to help maintain open
space, trails
Carlsbad becomes the center
of eco-tourism in San Diego
County
Restoration of Batiquitos Lagoon
is completed
Fresh faces on the City Council
More public gathering spaces
Cultural center – theater, public
art & gardens, galleries, murals
Private industry/public education
partnerships
Question 3
Desalinization
Maintaining open spaces
Quality of life is admired by
everyone “Green and Clean”
Still maintains a “small
community” feel
Better schools
More resident influence and
less business influence. (i.e.,
Chamber of Commerce)
Improved public transportation
Improved restroom facilities for
larger events, public gatherings
Better traffic flow due to
sequenced lights, public
transportation
More recycling
All of the power lines have been
put underground
Trails around all of the lagoons
More flower fields
Close down some of the streets
(to traffic) in the village
Common Themes
(No common themes listed for
this table)
TAble 3
Question 1
Good place to come home to,
after San Diego
Oceans – beach, breezes, fresh air,
flowers
Legoland
Peaceful
Walkable environment
“Beautiful Environ”
– Mediterranean
Farmers market
Lagoons
Climate
Access to Coaster
Quality of life – employment
opps, weather, shopping –
diversity of economic & strong
economy
Seawall – opportunities to see all
fellow residents
Safety & security
Availability of quality paramedic/
FD
Park/trail familiarization hikes
TGIF
Professional government ops
Very good libraries & related
programs
Sporting events (CB 5000,
Marathon)
Involvement of children
Active business community
involvement
Question 2
Glad to be home!
See the ocean – 5 yrs
Improvement of lagoons!
Beaches, parks, small local
restaurants
City Hall – unchanged!
Parks, tennis courts & other recre-
ation resources
Get back to the weather, environ,
safety
Beaches & coastal areas
Bigger tracts of open space
Flower Fields still here
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28
More athletic fields
Swim complex complete
World class aquatics
Less traffic
Widened I-5
Question 3
Balanced budget
Water responsible
Downtown updated but still
quaint
CB mall remodeled
Maintain suburban feel
No high rises, apts, high density
dev.
Don’t rezone the Barrio to high
density
No rezoning
Cut off dev. At 90%
Build-out!
Maintain streets
Underground all utilities
More open space, with dirt bike
trails
Connecting open space areas,
with all trails connected
CB did not turn into Pacific Beach,
UTC area, La Jolla
CB made decisions to maintain
and enhance quality of life for
residents, not developers
Maintain village arts & theaters
Our trails system is so good, it
attracts tourists & world class
dirt bikers to sport events, who
then stay in our hotels & eat in
our restaurants, and shop in our
stores
Common Themes
“Don’t change the good things”
Open space
Fiscal health
Low density/no high rises
Water sustainability
Keep listening to the residents
Beautiful environment
TAble 4
Question 1
Government accessibility to
residents
Location, weather, facilities
Coaster, library, high school
quality
Crime rate low
Legoland
Beauty, beach accessibility
Nature trails
Cleanliness
Art community
Parks
Gemological institute
Still open space!
Museum of Making Music
Like that gov. looks after whole
community
No big-boxes
We have an airport
High-tech jobs
Flowers & trees
Attractive town
Emptiness of Ponto beach (&
others)
Ocean
Question 2
See the beaches – sunset from
beach – Moonlight, Ponto,
parties, cookouts
Shopping – the Forum
Downtown grow more vital
Walking trails, recreation
New high school
Development at Ponto
See the village – retained small-
town flavor
Walk along the sea wall – restau-
rants there
Feel safe
No big-box stores
Hike canyon trails
Tour new desalinization plant
Walking on Batiquitos
See if there is water and open
space left
Sunset & drink at Four Seasons
Real transportation to get from
here (Aviara) to village
Back to my church
Renovation of the Westfield mall
Lighting in parking lot
Question 3
Sustainable community! Housing
& job balance, green energy &
water usage
Highest rate of high school &
college grads hired within the
city
University in Carlsbad
Transit system that works!
Community center that can
accommodate several thousand
for arts performances
Communities that are walkable
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Finished trail system
City powered by renewable
New power plant that is quick-
start, small & cleaner to support
renewable
Something for everyone
Passive park space
More soccer fields
Dog beach & parks
Synchronized traffic signals
Resident-based, resident friendly,
communication for whole
community
Common Themes
Beach, access for community &
tourists in healthy way
Sustainability – all “spokes” – all
activities?
Less dependence on car – bike,
public transit, walk options.
More “hubs”
Hierarchy of hubs, one of which is
large enough to accommodate
a large venue arts center
Open space protection & use
TAble 5
Question 1
Good diverse population
Weather
Schools: high quality
But could use more in the south
Beaches
Recreational opps, both natural &
City’s recreation department
Libraries – especially Dove
Strong small business community
Safe community
(except one dissenting vote)
Our public officials listen to
community
Great parks & lagoons
TGIF concerts
Good balance of: retail, housing,
etc.
No blight
Strong sense of “community”
(such as the involvement here at
Envision Carlsbad)
Change has been managed well –
even through the growth
Citizens’ Academy program
Question 2
A “renovated” mall –
w/Nordstrom’s, Bloomingdale’s,
etc.
Zoning laws have stayed strong,
so the residential green
community is not overrun by
Motel 6’s . . .
A “finished” high school
A working desal plant!
Shopping closer to residential
areas
Strong central civic & community
gathering place
A junior college or a university
More social services for
community
Manageable traffic situation.
Especially near the schools
Trail systems integrated,
completed, preserved . . .
Smaller, more efficient power
plant installed
A real, functional mass transit
system
Maintain a “small-town” feel . . .
Limited population growth by
sticking to the GMP
No high density housing
Question 3
Desal plant
Stabilized: population
finances (self-supporting)
Become a center for technologi-
cal innovation
Sustainability is a working reality
Still balanced – open space – job
diversity
Keep the “small-town” feel
Commitment to the ARTS. Good
for the soul, good for the
economy
Keep the diversity of:
Places to work
Places to recreate
Population
Maintain, preserve the beaches &
coastline
Become a center for eco-tourism
Be a pioneer in “green”
sustainability
Village more vibrant with arts,
restaurants, theater. Not
touristy, but for the Carlsbad
population with smart mass-
transit servicing it & the mall
Keep the history alive & well.
Don’t lose it
Maintain the Forum & Carlsbad
Premium Outlet
Trail system expanded & main-
tained, and the coastal rail trail
Keep the high school’s “Friday
Night Lights”
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30
Common Themes
Small-town feel
Eco-sustainability
Vibrant village
Open spaces, trails, beaches
Strong, diversified industry with
jobs, tourist industry, golf
industry
World class recreational activities
TAble 6
Question 1
Plans for future
Citizens’ Academy
“In the black”
Strong business district
Mixes well with residential
Goo type of business
Still Ag
Beaches, parks, fields, rec
Calavera preserve
Open space not planned
Range of housing opps
Library!
Safe, clean, pretty
Need multi-use access to open
space
Community input/meetings
Clean air
Planned infrastructure
Plans for water
Airport
Preserving historical
Shopping
Community functions – Jazz in
parks
Flower Fields
Arts program
Quality of schools
Two rail stations
Weather
Question 2
Drink desal
Catch waves
Walk on sea wall
Flower Fields
More development decline
Garcia’s for salsa
Preserve Barrio & restaurants
Fly in to Palomar Airport
economically
Carlsbad Blvd turned into a recre-
ational road
No high density zoning – okay in
in-fill area
Alga Norte built
Trail system connected
Ag preserved
Village Arts Theater
Armenian restaurant with deck
preserved
Hansen Quarry El Salto falls
preserved
More synced traffic lights
Slower driving
Solution to water problem
Walk dog in Hosp Grove
Green city
Question 3
Financial stability
Desal
Quality infill
Still quaint – not over –built –
village atmosphere
Depth & breadth of com.
Activities
No Los Angelesization
Same bragging
Com. involvement
Same quality of gov.
Volunteerism
Ag. lands preserved
Flower Fields
Most open space
Trails & park complete
Same as it use to be
Schools strong
No power plant (as it exists) –
move in-land
Safe air traffic
Vibrant industrial community as
planned
Safe & clean
Safe & clean water – power
Respect zoning
Common Themes
Accessible open space
Managed/planned growth
Desal
Small town/village feel
Quality of life
- recreational ops
- culture
- safety
- schools
- gov. ops
- Flower Fields
- Maintain zoning
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TAble 7
Question 1
Ocean & beach
Schools
Atmosphere (small town – not
crowded)
Open space
“Green, open & safe”
Flower Fields
Lack of big box stores
Train & bus system
Parks & recreation system
Trails
Lagoons
Village
Legoland
Golf course
Question 2
Completed trail system
Open space (same amount or
more)
“Little” downtown still
Agua Hedionda Lagoon main-
tained for public access &
watersports
Village – have dinner & walk
around
Barrio enhancement completed
(keep cultural aspect)
Beach (still public)
Promotion of historical aspects
(Marron Adobe & Carrillo
Ranch)
Strawberry fields
Flower Fields
Desal plant completed
Power plant away from beach
Keep up/maintain Forum &
outlets as quality shopping
experience
More solar
“Dark sky” city or areas (less light
pollution)
Some agricultural production still
ongoing (atmosphere)
No big hotels
Question 3
Still have open space, trees, not
over-developed
Promoting eco-friendly transpor-
tation use of bike trails, bike
trail incorporated with pedes-
trian trails
First class shopping mall
Re-think Plaza Camino Real
Balance in the city (something
for everyone – preserve open
space)
Cultural center/performing arts
center
Village/Barrio enhanced but
cultural aspects preserved
Maintaining “beach town”
atmosphere
Adapt city parks to trend of youth
(i.e., skateparks, etc.)
Common Themes
Need open space (keep same
amount or more)
Don’t over build (slow growth)
Beach city/small city atmosphere
Enhance what we have, don’t
add lots of new development
(redevelopment)
Flower Fields/strawberry fields
Cultural center/enhancing culture
of Barrio/village
Trails (connecting & enhancing)
Trails for each use (i.e., bike, hike,
walk)
TAble 8
Question 1
Well planned
Economic health
Quality of life
Environment
Rich city
- many resources
- reg. Pks
- city service (calendar)
Coast/beach access
Schools – high quality
Safety
Retail/shopping centers
Airport
Coastal community/small town
feel
City services
Clean city
General upkeep
Has own police dept.
Zoning/density
- a lot of open area
- not over built but too much
low income housing in south
Carlsbad
Beauty of open space
City concerts (wine!) and other
city events
Open space but loss of open
space around lagoons
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32
No more re-zoning or high
density (protecting open space
is key)
Question 2
Alga Norte
Other community centers (like
Poinsettia Community Center)
Open space still exists not built
out
No more development in the
existing open spaces
No “bridge to no where”
Flower Fields
Walk way at Batiquitos Lagoon/
nature center
Easy accessible ways to get to
lagoon
Desal plant built
Lower water rates as benefit of
desal
Plenty of water (no water
shortage)
No more building of low-income
housing in south Carlsbad
Question 3
Desal plan
Best, well managed city in SD
County
Still solvent
Maintained open space & trails
Carlsbad has the “best” school
district
Coaster still running
- on “double tracks”
Enough funds to rebuild nature
center
Higher level of community
involvement for community
center & trail involvement
Protection of open space,
including stewardship of
environment
Active management of open
space
City remains open to resident
input
Open/honest politics
Common Themes
Open space
High quality schools
Trails
Desal plant
Controlled development of
growth
Quality of life
Beaches
Quality of management at city
Quality of mass transit
Maintain living & working locally
balance
Affordable commercial space
TAble 9
Question 1
Quiet well manicured residential
community without crime
Safe community
Quaint village – charming able to
work & live
Great surf & libraries
Small community – well
organized well managed
fiscally. Integrated trails with
residential
Great flower fields
Small town feel
Like downtown – good visitor’s
center
Like separation of commercial
from residential – close but not
in the middle of homes
City leaders have community
interest in mind
Renewed interest in open space
Lagoons are unique feature
Nice, well kept beaches & sea wall
World class schools
Focus on “green” sustainability
Diverse economy
Emergency response – safety
services
Sports mecca – marathon, golf
Live & work long-term
Question 2
The beach
Run on the trails
Open space
Same quiet city – no change from
past
Same zoning – low density – no
high rises – limit to low key
commercial
More live/work real estate
Same small airport
More single family homes – not
high density
Nice parks
Uncongested
Completion of HOV lanes south
to San Diego
Village atmosphere maintained
Suburban feel
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Question 3
Involved community – residents
participate
City resisted over development
preservation of resources
City Council that is cohesive &
willing to debate the issues
World class aquatic facility
Beautiful coastline
Self-sufficient community
Functioning desal plant
Lively village – vibrant destination
Small hometown airport – no
commercial large jets
Quiet, peaceful atmosphere
– serene
Common Themes
Beach
Clean/green industry
Lagoons
High tech
Open space
Tree preservation
Well-managed – financially sound
Vibrant downtown for locals
Desal plant – self sufficiency
– sustainable
Continuity – sense of community
Public transportation within each
quadrant
Libraries & schools
Jazz in the Park
Community events that connect
residents
TAble 10
Question 1
Well run
Beautiful
A lot of open space
Low density
Open feel
Not a lot of tall buildings
Why are we having meetings now
when there are plans to rezone
& build high density (upset with
proposals for more density)
- concerned quality of life will
be destroyed
Why do we need to increase
density
10 years ago we agreed to a plan
– now it’s being undermined
with higher density
City’s lost credibility
We don’t want to be urbanized
Want it to stay the same
Open space
Low density
- Bressi is atrocity
Keep it suburban
Schools
Desal
Clean air
Wouldn’t brag to friends right
now
Trails
Lagoons
Create more open space
More space between homes
Want strict building codes
Don’t need more seniors
Beaches
Good shopping
Question 2
Beach
Parks
Ponto beach empty
Just same
Better schools
Desal in place
Trails
Swim complex
New high school
Poinsettia all the way through
Free/convenient parking at beach
Ethnic restaurants
Village stays same – maintain
better parking in village
Farmer’s market
Pedestrian street market
Intercity transportation – link all
uses
Additional senior services
A new/larger dog park
Post-secondary education
Bud Lewis still mayor
Summer youth programs
Trash can pick-up
Not allow night-street parking
Equestrian park & horse trails
Golf course paid for
Less traffic congestion
- maybe fewer signals
- traffic signal management
system
- synchronize lights
Smith-Walsh site develop as
flower field
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34
Question 3
No overhead power lines
Connected trails
Forum shopping center – nice
place to go to
World class schools
Desal
Beaches still the best
Great city layout
Electric cars – everyone has one
Mall redone/revitalize
– “Nordies”
More cultural/art uses
Revitalize downtown
- no big box
- walkable
- more people live downtown
Healthiest city in county
- green
- active
- everyone is aware/”green
conscious”
- energy efficient
- sustainable
Parks
Another dog park
No more commercial
More people working from home
Business centers
More live work
Walkable community
Density stays low
High density no here in 15 years
Flower Fields & strawberries still
here
Power plant gone
Power plant off the coast – no on
coast
Lagoons – trails system
Common Themes
Good business
Weather
Beaches
Schools
Recreation
Trails connectivity
Open space
Recreational programs
Lack of big box being a positive
Family-owned independent
stores good
Negative on why we have golf
course & not swim complex
Parks & fields – need more
Encourage Mom & Pop shops
Desal
Village
TAble 11
Question 1
Village
People (incl. Visitors)
Lagoon
Trails – clean, little trash
“Vibe”
Natural
- resources
- Lake Calavera
- El Salto
Recreation
Art Splash
Taste of Carlsbad
Beach
Climate
Parks
Dog park
Dog beach potential
Walking
Residential communities – HOA’s
Carlsbad 5K
Street fair
Art fair
Business promotion
Management of city – problem
resolution
- “feel heard” power
Embracing the issues
Only city with approved HMP
Airport
Legoland
Theaters
Libraries
Museums
Boys & Girls Club
Tax base (solid, good)
Question 2
Desalinization
No power lines (underground)
Beautiful beach
Citywide trail system
- interconnectivity
- open access to lagoon
- narrow dirt trails through
open space
Low density
Little change
Citizens – in – control
Modernized downtown
-art galleries
- more Del Mar like (more
Torrey)
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More public transportation
- bike rentals
Less medical office space
Town center
Lagoons
Open space
New high school
Question 3
Selling power & H2O
Preserved open space & trails
Not over-developed
Managed traffic
Maintained growth leadership &
planning
Continued conversations – public
input
More infill development – less
development in open spaces
Balanced community
Local jobs
Affordable business
accommodation
Common Themes
Lower density
Balanced approach
- people
- environment
- community
- landscaping
- traffic
Open space
- habitat
- access
- managed
Services
Schools
Business vitality
Goods & services with the
community
Clusters of goods but no
integration
Plaza Camino Real
- dissatisfaction
CITy Of CARlsbAD
seNIOR CeNTeR –
ApRIl 16, 2009
TAble 1
Question 1
Village
Unique nature of pedestrian
street system
Nice business park
Surf
Would like to brag, but can’t right
now
Sense of identity
Great services
Great libraries
Good planning
Coastal activities
The friendly people
Tourism
Clean
Beaches
Safe, walkable downtown
Schools
Friendly
Dog/pet friendly
Business park/jobs
Golf & spas
Weather
Le Passage restaurant – great
Village – great potential
Village – walk around – little
shops
Running on beach
Street fairs
Ponto beach
Sense of natural landscapes
Question 2
Go to beach
Bike on trails
Visit downtown
Parks
- skate park
Bring dog to beach
Take dog on hike
Landscaping
Flowers
Colorful
Strawberries
Panoramic views
New high school
Still open spaces
Legoland
Visit Barrio – some improvements
Rancho Carrillo
Trails at golf course
Outdoor dining
Village revitalized
- like Carmel
- walkable
- more shops
Able to park at beach in summer
Public transit that works –
including school buses
Mall revitalized
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Hadley’s redeveloped
Parks lighting later
New swim complex
More activities in lagoon
Dog friendly parks
More solar power
- incentives
More native plants
Water conservation
Green city
Question 3
Beautiful park replaces power
plant
Living room of Carlsbad that
leads to open space & trails
Self sustained community
Model community
Desal
Create our own power
Solar panels on all roofs
Green city
Parks- clean – kids playing
Public transportation
Pedestrian friendly
Hanging baskets
- embrace our floral culture
Pedestrian streets downtown
- street art
More arts & culture
Good parking system downtown
Village extends to ocean
- ocean views
Spanish market area
Barrio redeveloped like Old Town
Village stays at two stories
A safer city
Downtown – more top signs &
less signals
Green trolley system
No cigarette butts
Senior/family friendly
Cultural friendly
Arts friendly
Activities for all ages
Able to age in place
Common Themes
Friendship
Environment
Beach
Parks
Beautiful natural settings
“green” – protecting environ-
ment & appreciating
Sustainability – energy – water
Walkability
Healthy active community
Village character
Promoting arts & culture
Activities for seniors & all ages
Inclusiveness
Social equity
Sports/parks
TAble 2
Question 1
No responses
Question 2
Beach
Village (old Carlsbad)
How well city maintained
Growth rate just right (quality)
Managed open space (preserves)
Connected trail system
Art/murals (public)
Bike park (jumps, etc.)
Dog parks (ex. Hidden Valley Rd)
“Castles of Carlsbad”
(home tourists)
Improved safety of parks
More use of renewable energy,
e.g., solar
More bike paths
Outdoor education
- appreciation of environment
- defeat nature deficit disorder
- teach environmental sustain-
ability in classroom
Question 3
Smart growth
Downtown – maintain traditional
character
Affordable & easy beach access
Strong mixed-use
Compact development
Keep open spaces open
More use of alternative energy
Desal plant (H2O)
Mountain quality small-town
resort feel
Reduce reliance on automobile
Carlsbad Blvd – safer, recreation
arterial
Sustainable finance (not reliant
on developer revs)
Keep small-town feel
Bring people from inland
Carlsbad downtown
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Integrate tourism with local
services
Barnes & Noble
Village kept authentic
Shift to renewable energy
Ride, walk more, drive less
Electric autos – with privilege
parking for
Reduced pollution
Alternative energy incentives to
utilities to provide
Eco tourism
- trails, natural areas as draw
- community events around
natural activities (e.g., hiking all
day)
Amphitheater
Carlsbad becomes center
Sustainable technology
Green tech (commitment to)
Common Themes
Sustainable energy
Traditional downtown
Pedestrian friendly
Hiking trails (connected)
Focus on environment and people
Balance of growth and open
space
Revitalized vs. new development
Safe walks to schools
Getting children out to nature –
biking vs. cars
More education about
sustainability
Small bits of nature everywhere
within walking distance
Incentives for native plantings
(succulents) vs. lawns
Community
Preserving tradition
Quality education – cutting edge
TAble 3
Question 1
Beautiful beaches
New energy sources
Sustainability
Pedestrian & bike friendly
Village vitality – thriving business
Importance of water
Beautiful beaches
Safe schools
Parks – get people together
Restaurants
Clean streets/downtown
Parks –places to play
Sports
Clean and “alive”
Trees
Fantastic Senior Center
Events – getting people together
- teen scene
- Carlsbad loves kids
Great camps
Safe community – not like
Oceanside
No gang activities
Pretty and nice neighborhoods
Nature that is well kept
Libraries are good
Weather is perfect
Every day in Carlsbad is a good
day
Walking on the beach
Beautiful nice-looking homes
Question 2
Go to the beach & surf
The village like a village in Europe
“Walking only” streets
Electric trolley
Pedestrian bridges across roads,
creeks
Cooperation between cities
Highway re-routed with better
corridors for bikers and walkers
Stop growth
More open space
Not restrict private ownership
rights
Flower Fields
Science center
Botanical gardens
Carlsbad history museum
Easy access thru-out city
Solar panels
Power plant moved
Cleaner oceans & lagoons
No parking meters
More native plants in open spaces
More trees
Less air pollution
Take care of (and celebrate)
historic trees
Question 3
The hub of clean green business
Brand new city hall in “old
Carlsbad”
Cultural arts center
Undeveloped open space
Places for community events
More trails
New high school
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- smaller classes
Alternative energy sources
More solar
“Green” high school
Neighborhoods unique
personalities
More pedestrian friendly and
connected
A thriving city center
Alternative transportation
Bike friendly
Kid friendly places
New skate park
Low-cost kid options
Future kid places – innovative
Arts festivals
Agriculture events & celebration
Strawberry festival
Commercial flower center
Keep Flower Fields
Beaches cleaner
Protecting entire watershed
Improve & expand lagoon trails
Connect major trails to lagoons
(Hosp & Buena Vista)
Safe family oriented community
Clean business district
Redevelop off ramp & enhance
village entrance and other
“gateways”
Preserve open spaces
Natural habitat
Parking access to popular areas
Pedestrian bridges over the
railroad tracks (on Chestnut)
Art walk
Common Themes
Open Space
Safe community
Visual Beauty
Family oriented
Thriving arts & culture
TAble 4
Question 1
Beach
Surfing
Arts community
Beautiful city
Lower density (vs. city S.D.)
Good mix of businesses
Library
Carlsbad seaside academy
Diverse economic base
Parks
Walking on beach
Flower Fields
Coaster (train)
Lagoons/nature center
Village setting
Village parking
Small town feel
Special events (street closures)
Street fair
High city support for various
services that benefit community
(e.g., library)
Natural open land
City support for community
activities
Jazz in the Park
Tide pools (Terramar)
Kelp beds
Smart, consistent city leadership
Opportunities for citizen input
(like this event)
Citizen/city partnership
opportunities
School district basic aid ($$)
Question 2
Go to the beach
Walk on the seawall
Visit Flower Fields
Desal plant (take a tour)
See what Ponto looks like
New downtown development
Enjoy Mexican food!
See the new high school (on
Cannon Rd)
See the new performing arts
facility
See the new, outstanding
Westfield mall
See less traffic & better public
transportation
Enjoy a comprehensive urban &
other trail system
Still see open space, espe-
cially coastal open space (inc.
lagoons)
Ridgelines protected
Question 3
Reformed policies (building
codes)
Oriented toward green building
& sustainable communities
City producing its own green
power and water, resulting in
self-sufficiency
Preserved land, esp. including
and around El Salto Falls
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Open space
A small town feel maintained
Completion of trails network to
connect inland areas with the
coast
Preserving the village
Walkability to village
Public gathering place in or near
village
Good community safety, re: trains
Environmentally-sound, well
placed high speed rail
Lower tax rate, thus attracting
businesses (including taxes,
license fees, permit fees)
Zero emissions from stationary
sources, include particulate
matter
Sustained, low crime rate
Sustainable water supply from
local sources
Common Themes
Energy & water independence
Sustainability
Trails
Open space
Appreciation of village
- maintain neighborhood,
“Mom and Pop” services
TAble 5
Question 1
Climate
Ocean/beach
Village area
- architecture, quaint feel,
cluster of restaurants, small
shops
Can walk almost anywhere from
the village
Laid back feeling
Park & Recreation areas
Trails
People are nice
Jazz in the Parks, Art Splash
Flower Fields, strawberry fields
Carlsbad has a long coastal
exposure (Carlsbad Blvd.)
Well-maintained
Fiscally responsible
Variety of housing types
-helps to maintain a multi-gen-
erational community
Close to major cities
Good major circulation system w/
appropriate public transit
Question 2
Beach
Go play at the park
Library
Good breakfast brunch
Would like to see more going on
downtown
- walkable and vibrant
community
Would like bike paths to be safer
- set off from the roadways
Would like trails all around the
lagoons
Would like new high school
completed
Want to visit Grandma
- multi-generational community
Need housing for all types – size,
quality, etc.
More options for aging in place
(single story or multi-story w/
elevators)
Need medical facilities in town
Research area remains vibrant &
strong providing good jobs
Keep free parking at beach
Balance between development &
open space to keep community
walkable
Power plant has been (or is in
process) of being relocated
Carlsbad has become a model sus-
tainable community
Question 3
City appreciates the residents and
quality of life they enjoy
Power plant has been removed
Worldwide center for R&D and
alternative energy, etc.
Sustainable
Open spaces have been
maintained
No more gangs or violence
More community youth programs
Teen centers
Multi-generational community
Government admin. Solvency/
financially secure
More accessible community – not
only pedestrian but A.D.A.
WIFI – metropolitan (city
supported)
- “world access”
Carmel type feeling in the village
Alternative transportation –
clean, energy efficient
Mixed use development
Maintain our flower & strawberry
fields
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Improved trails that connect to
community gardens
Public/private partnerships for
education
Lots of reasons/destinations to
walk to
Common Themes
Walkability, trails
Green, water saving, green city
Natural environment/open space
Community/cultural
Tourism
Art
Multi-generational
Creating jobs
Efficient & responsive
government
TAble 6
Question 1
Cultural events
Safety, citizens are asked for
input
Physical beauty
People are involved
Stable government
Small town
Lots of opportunities for
involvement
Good things happening
Children raised here say “I
can’t believe we live here – its
paradise”
Old building & structure
preserved
Open space on the coast
Clean air
Lack of low-cost, high density
housing – on the coast
Beautiful topography
Great views, open space & trails
“Out” in nature
Sense of community
The appealing, family orientation
of the Barrio
The parks
Togetherness
City maintenance of grounds,
facilities, streets
Music museum & other museums
Village
Home town atmosphere
Flower Fields
Organic gardening support &
classes
Carlsbad High School
Question 2
Thriving & charming village
- housing
- stores
Ocean is healthy to swim in &
enjoy
Air is healthy
Control/eliminate SW run-off &
pollution
Parking structure in village
Sense of community & “life” in
the village
No power plant!
Better citywide trail & path
system
City is a hub for environmental
business & technical develop-
ment & research
City has a branch campus of a
major university
Desal plant finished
Coast highway is not over-devel-
oped “it is then as it is now
– open space”
Low density developed – if devel-
opment must occur
Skate park @ Pine
Ponto is developed as a “jewel”
for the city
Village lit up @ nite, walk streets,
pedestrian friendly
Developments have character
Vibrant
Question 3
Fisheries, wild life preserve
Desal plan is up, H2O issues solved
We’re clean & green
Environmentally sound
Being a National Park – so devel-
opment & growth didn’t occur
Boys & Girls Club expanded
Schools provide quality education
Beach quality
Preserves remain “La Costa &
Calavera”
Teen programs & activities
Green & energy efficient, self
sustaining
Still fiscally sound
Better shopping
Better recycling program
Trail network
College/University
Schools take advantage, learn &
appreciate the nature in town
- hikes & education
Village parking garage
Public transportation system
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Electric lines underground
Public safety
Vibrant village
Cultural meeting place
Common Themes
Parks
Higher education
Beaches
Greenness
Water exists
Village vibrancy
Flower Fields
Slower, better development
Community activities &
involvement
Cultural events
TAble 7
Question 1
Location, location, location
Little bit of everything – complete
Close to SD, LA
Village charm
Diversity
Small town flavor
Walkable to everything in town
Place to be proud to live in
Up and coming
Place for family/community –
important to preserve
Tourism adds something to
town-near balance, may be
slightly past
Coastal feeling important to keep
(unlike other communities (e.g.,
Huntington Beach)
Important to upgrade, improve
Two Carlsbads – important to
have full services, shopping
Great areas in south Carlsbad
Village fair
Important to have mix of
downtown merchants &
development
Question 2
Still has small town flavor,
walkable
A citizens’ town, with an element
of tourism
Village ped mall completed
Palm trees, benches, ability to
meet/talk to people – planned
& finished
Visual direction
City services immediately visible
Mom & Pops, boutiques still in
town, more variety
High school complete, more kids
playing at park, outside
Balanced school populations,
fields fixed
New village arts even bigger
More people involved in arts
Street acting
More local stores vs. big fran-
chises . . .
“Carlsbad style”
El Salto Falls preserved as open
space, more accessible
Desalinated water available
Batiquitos Lagoon improved
Decreased trash, no need to buy
water – good water
Quality coastal area, continued
beautiful, walkable
- beach not a developed
waterfront
No power plant
Downtown inviting, lots of activi-
ties, walkable
Question 3
Bridge between shopping
centers, (Carlsbad/Oceanside)
Little shops connected with
lagoon between; bridge
between Encinitas/Carlsbad
shopping – isolation eliminated
Largest open space/park system
in country
Pedestrian friendly, walking paths
through open space, preserves
Bike paths/walking paths going
for miles (Minneapolis model) –
protected from traffic
Moving sidewalks, other ways to
get around
Less obtrusive power plant,
power lines – eliminate distrac-
tion of power over open space
Music programs outside of/before
school to lead to higher level of
music in schools
Architecturally, artistically
designed center for music,
inter-nation quality
Park location for PD dogs outside
their car
Connect parks, more parks
Affordable housing that doesn’t
look like affordable housing
– absent of drugs, large popu-
lations (visually, aesthetically,
behaviorally)
Educated population and neigh-
borhood – feel PD
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42
Common Themes
Open space
Trails
Non-commercialization
Cultural environment, oppor-
tunities – arts, music, beauty
surroundings
Village, small-town feel
Accessible beach, development
free
Architectural icon
Natural beauty preserved
- native habitation restored
Connectivity
Public transportation – efficient,
environmentally friendly,
accessible
Connected developments – easy
to get from one to another
– centered
Focus on education – students
and community integrated
Focus on arts
Family-friendly activities, space,
gathering places – walking
distance
Connection to arts
Safe, worry-free quality of life
Educated population, quality
schools (which leads to a safe
community)
Well cured – for waterways,
address run-off
Solar
Local agriculture
TAble 8
Question 1
Location – living by the ocean/
coastline
In the summer, why go anywhere
else
Weather
Fiscally sound
Good theater & arts
Library
Well-run city
Small town feel
Schools
People – friendly
City employees are accessible
Geology
Young people
Parks, things for kids to do
Plan for open spaces
Mix of old and new
Legoland
Trail system
Churches
Construction is useful
Boys & Girls Clubs
Question 2
Call friends
Beach
Party on the beach
Brunch places, restaurants
Grand Deli, Jamba Juice
Carlsbad Blvd. re-striped for bikes
& joggers
Flower Fields
Walk on the Batiquitos Lagoon
My neighborhood
New high school
The village
Is the power plant still here?
Trails
Less traffic, better public transit
Mall (Westfield) redeveloped
In 5 yrs, a paradigm shift in the
city gov’s definition of good
transportation & neighborhood
design
Question 3
Protected its community-feel-
ing, and against high-density
development
No bad things going on
Every member of the community
is actively involved in the bet-
terment of the whole
The city is completely self-
sufficient
- water, energy, health care,
education, & employment
Beautiful performing arts center
(could be at strawberry fields)
Downtown & shopping center
more economically viable &
draws we would go to … reason
to hangout – Restaurants, more
uses people want
Ocean front community center
(like Powerhouse Park in Del
Mar) – emphasizing what the
locals can use
Gelato & water vendors at the
base of each stairway to the
beach
Amphitheater @ the beach
More trails & nature program-
ming around the lagoon
(Batiquitos)
Expand trail system (& kayak
access) of Agua Hedionda all
the way to the ocean
Small sports arena & local team
Cool place to bring my dog
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Common Themes
Complete, self-sufficient,
community
“go green” or balanced
sustainability
Revitalized village
Not just for tourists, but for us
Protected, accessible & integrated
ocean – coastal (into city)
TAble 9
Question 1
Old city streets/quaint downtown
Nice beaches
Open space, parks, trails, lagoons
Good food places downtown
Airport
Complete comm./jobs, beach,
places for visitors, museum
Legoland, Costco
Recreation facilities, tennis
courts, fields, classes
Feels safe, no “real” crime
Financially sound
Governance is good
Flower Fields & strawberry fields
Desal plan & alternative energy
plant
Surfing
Resort feel but not tacky
Nice resorts (La Costa)
Nice retirement homes
Shopping close
Original ethnic parts of town
(Lola’s)
Outdoors/active community
Lagoon centers/Carrillo Ranch
nature centers
Old buildings, history
Outreach with community (govt
good)
Question 2
Go surfing at Terramar
Sand on beach
No power plant on beach
Carlsbad High School renovation
complete
New high school is done
Alga Norte pool
Organic gardens in back yards
Better mall
More community gardens
Bigger farmers market
Hot yoga studio
Cleaner air
El Salto Falls/Buena Vista Creek
restored
Existing parks still here
Natural land to hike
Same downtown businesses
Better mix of restaurants like
Leucadia & Encinitas
Codes, laws support environ-
ment, building practices,
materials
More alternative energy
Old neighborhoods still there,
restored, areas with no
sidewalks
Same personality
Water priorities for organic
gardening (allow organic
gardening even when rationing
is in effect)
Retain farms, Flower Fields
Programs that promote saving
water, reusing rain water
Trails connected from lagoons all
the way to beach
Strong air pollution laws
Question 3
Still have open space (and more!)
Trails
Existing schools maintained
Separate bike lanes on road
Reduced traffic/efficient public
transportation
Pedestrian & bike (alt trans) is
encouraged
Fire rings on beach
More beach camping places
Desal plants, recycled water for
residential landscape. Incen-
tives for solar
Strong sense of community
Village preserved/still quaint &
unique (mom & pop)
Fully connected bike system
Connected trails
Reduced traffic
Unfinished roads done &
connected
Don’t rely on developers to pay
for infrastructure
Nice median landscaping
Better downtown street signs (lit
or bigger)
Active, vital senior centers (2nd
one in south or east)
Beaches still nice
Performing arts complex
Common Themes
Good schools
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44
Better public transportation/
fewer cars
Open space/trails
Beach
Go green
Maintain village quaintness
Alternative transportation
Clean air
Preserve Ag. (Flower Fields)
TAble 10
Question 1
Great community – it’s “Carlsbad”
Natural setting
Beaches!!
Small town sensibility – you know
your neighbors
Weather
Its “pretty” – well kept
No parking meters
Easy walking
Safe – low crime
Diverse cultures
Strong local government – good
mayor
Lots of recreational opportunities
Convenient location! Close to LA,
SD, Palm Springs
Good shopping – CPO, mall . . .
Full of “opportunities” – jobs, etc.
– volunteering
Boys & Girls Club!!
Location is good for business
Strong tourist sites: Flower Fields,
Legoland
Great community – based events,
like street fair, Oktoberfest,
marathons
Variety of wage-earners & classes
People are pretty relaxed & laid
back
Really good schools
Trails
Question 2
Flower Fields forever!
Beaches still in good shape – with
sand
Legoland thriving
Pizza Port - & other good small
restaurants
Don’t lose the history – the older
homes & parts of town
Coast highway maintained –
clean, not overbuilt
Lagoons still in good shape.
Walking trails there and
everywhere
Special events continued. Bring
vibrancy to the city: marathon,
street fair, etc.
Small town feel maintained, espe-
cially on coast. No big hotels
Village keeps its “village” feel.
Not too big or commercial
Carlsbad High School finished
its upgrade! With a functional
parking lot
Protect the open spaces, Hosp
Grove, etc.
Traffic still manageable
A working functional plan for
the airport on Palomar Airport
Road
GMP adhered to
Youth sports programs expanded.
Pop Warner Football, etc.
(Children programs in general)
Boys & Girls Club going strong
Question 3
Green/recycling emphasis – green
city
More local grown produce
Better student-teacher ratio in
the schools
Alternate school programs
expanded
More live-work areas, shopping
close to residential areas
City is financially solvent & strong
And we have a new mayor
City – school board relationship is
better, stronger
More recognition for our teachers
Trails/hiking expanded – with an
eye to reducing car dependence
Open spaces remain open space –
keep our natural habitat
More dog parks
- better enforcement on beach
keeping dogs off
A dog beach
No smoking on beaches
More beach cleanup &
preservation
More skateboarding parks &
opportunities
More community center-type
buildings & events
Flower Fields continued! Farmers
market too!
Common Themes
Stay a true beach city:
- no over population
- small town feel
Students more active in the city
A “green” environmentally
sensitive & sustainable city
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Emphasis on the family &
community
Fiscally solvent
Safe city – drug free
Strong educational system
City cleanliness maintained
Strong City Council
Keep open spaces open
More parks, trails
TAble 11
Question 1
Weather
Beaches
People
People who care about
environment
Proximity to San Diego & Orange
County
Libraries
Party
Open space
Airport
City is well run & stable
Good areas for walking
Good trail system
Good plans for parks/trails
Question 2
New power plant not built
Beaches
Temperate weather
Improving the Barrio
The airport (being able to fly in to
Carlsbad)
No power boats in lagoon
Quaint, thriving village
Having a lively place to stroll and
be out with people
Three healthy lagoons
Trail system maintained
A nature oriented park
Beaches in same or better
condition
Improved parking & less conges-
tion on Coast Highway
Extension of university located in
Carlsbad
Culture & museums
Water issues resolved
Question 3
We figured out environmentally
how to protect all of the natural
assets we have (beach, lagoons,
open space, water issues)
Every house has solar
Best trail system & great trail
linkages
Village still a great place to live
(quality of life preserved)
Keeping quaintness of the town
Beaches still clean
Maintained kelp beds
Maintained beach sand
Place for teenagers to go (club,
etc.)
Diverse population economically
and diverse housing mix
Stores would have local products
& organic foods that support
local business
More use of native plants
Maintain & enhance shopping
and eating opportunities in
village
Community gardens
Need a community gathering
place (hopefully centrally
located)
Organized walking areas
connected by transit
Enhance downtown to give
people reason to spend more
time there
Common Themes
Good balance of tourism
Ocean & beach
Pedestrian bridge from mall to
shopping in Oceanside
Environment & clean air & wildlife
Trails & open space
Charm of village
Flower Fields
Community spirit towards each
other
Diversity
Central gathering place,
somewhere to go
Safe city
Better transit
Pedestrian paths/areas (connec-
tions to trails)
TAble 12
Question 1
No parking meters
Feeling of safety
Opportunities for community
involvement
Slow pace
Informal atmosphere
Beach feel
Central in southern California
Village area close to beach
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Open spaces – like being out in
the country
Boys & Girls Club
Mass transit opportunities
Proximity to theme parks
Not crowded
Clean & natural
Friendly people
Well planned industry that is not
so noticeable
Roads are good
Libraries
Question 2
Happy to see the ocean
Progress in building
Wildlife preserves and open space
Cultural opportunities: music,
theater
Walking community
- improvements that would
improve pedestrian mobility
- safe pedestrian
- over pass on Chestnut
Complete Alga Norte swim
complex
Open space preserved
Enhanced trail system
Great parks
Preservation of the ocean
Public gathering place at bar park
Public square/plaza/park in the
village
Shut down Coast Highway
monthly for bicycle use
Better pedestrian safe access
across Carlsbad Blvd
15 MPH in school zones
New skate park
Charger stadium
Public functions at the park
Jazz at the park continued
Question 3
Move forward without losing
small town community feel
Public events
Vibrant downtown village
Life in the evenings
Village cater to the citizens not
just the tourists
Close a street downtown to
create a walking mall area
Larger venue for performing arts
Bring people from other areas of
the city to the village
Stop the proposed energy plant
Natural open space
- preserve Buena Vista Creek
Valley and El Salto Falls
Green community
- energy efficient
- sustainable
Contain/control gang activity
Public safety
Good traffic flow
- services in the village so
people don’t need to drive
Housing in the village
New civic center
- multi-use
Farmers Bldg – sell it
More parking at Poinsettia train
station
More sidewalks connecting
Ponto property done right
- not high density development
- boutique hotel on southern
parcel
- public benefit use on north
side
- make the area unique
Views of coast as you drive down
Carlsbad Blvd. View is not
blocked
Open coastline
Maintain the beach
Golf course that makes a profit
Common Themes
More high schools
Community togetherness
Cultural acceptance
Embracing the past with a vision
for the future
Maintain small community
character
- maintain the balance
Preserve the open space
- Ponto, Calavera, ocean
How does Carlsbad continue to
remain attractive to people/
next generation
Make Carlsbad unique from
adjacent cities
Special events/activities –
Carlsbad 5000, etc.
People are friendly
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DYETT & BHATIA
Urban and Regional Planners
755 Sansome Street, Suite 400
San Francisco, California 94111
415 956 4300 415 956 7315
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Exhibit 4
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OUR OPERATING PRINCIPLES
RESPECTFUL PARTNERSHIPS – Encourage honest dialogue, diversity in thinking, and problem solving.
IMPROVEMENT & EFFICIENCY – Streamline everything we do using best practices.
FINANCIALLY SOUND DECISION-MAKING – Achieve long-term sustainability.
DATA GATHERING & SHARING – Enhance informed decision making.
MEASUREMENT & ACCOUNTABILITY – Ensure excellent service and the best investment of taxpayer money.
COMMUNITY OUTREACH – Seek feedback from the community.
COMMUNITY CHARACTER – Protect community character and agricultural programs.
OUR VISION
Encinitas is five unique communities thriving as ONE great city through pursuing our vision of:
QUALITY TRANSPORTATION
Provide effective, safe, and easy transportation for all modes of movement and for all demographics.
RECREATION
Promote active lifestyles and community health by furthering access to trails, parks, beaches, and other
recreational opportunities.
ECONOMIC DEVELOPMENT
Create economic opportunities through innovation, financial stability, and fiscal responsibility.
ENVIRONMENTBe good stewards of open spaces, beaches, parks, and the natural environment.
ARTS & CULTUREEmbrace great places to showcase the City’s arts and culture, history, community charm and character.
PUBLIC SAFETY
Create a safe and secure environment for residents, visitors, and businesses throughout the City.
COMMUNITY PLANNING
Maintain safe and livable communities through well-maintained infrastructure and facilities, strong
public safety, and significant environmental standards while achieving diverse and affordable housing
for present and future generations.
OUR MISSION
Preserve, protect, and provide innovative services that enhance the quality
of life for residents, visitors, businesses, and our communities.
STRATEGIC PLAN
CITY OF ENCINITAS 505 S VULCAN AVE | ENCINITAS, CA 92024 ENCINITASCA.GOV 760.633.2600
2019-
2021
July 20, 2021 Item #9 Page 195 of 332
800 MHZ Radio Upgrades This Public Works, Water, Fire, and Marine Safety project is on track and slated for completion in Fiscal Year 2020-21 (3-year project).
ADA Curb Ramp Project and Parking Lot Upgrades (Senior Center and Parks) Senior Center to be completed by Fall 2019; Parks by TBA.
B Street Sidewalk Project, Northside Construction to begin Oct. 2019; completed by the end of 2019.
Balour Drive Corridor Improvement Construction to begin Sept. 2019; complete by Fall 2019 (restriping
and candlestick bollards).
Climate Action Plan - Mitigation Measures Ordinances implemented Oct. 2019 - Spring 2020.
Cottonwood Creek Stormwater Basin Cleaning Obtain permits; restore basin volume.
El Camino Real - Mobility and Striping Improvements To be constucted by Olivenhain Municipal Water District; complete by June 2020.
El Camino Real - Mobility Study Continue study in FY20 to identify mobility options for all user types.
El Camino Real - Z Crossings Construction starts after OMWD completes joint El Camino Real Mobility Improvements. Z crosswalk to be completed by Spring 2021.
El Portal Pedestrian/Bike Underpass Project Complete by Sept. 2021.
FY 2019-20 Annual Street Overlay Construction to begin by Dec. 31, 2019.
General Mobility Improvements Annual program; improvements ongoing.
Grandview Beach Access Refurbishment Fiscal Year 2021 Capital Improvement Project.
Housing Element Update Housing Element Certification by Oct. 2019.
La Costa Stormwater Basin Rehab Obtain permits; restore basin volume by June 2020.
Leucadia Blvd Roundabout at Hygeia Final design completed by Dec. 2019. Construction begins March 2020 and completed by Dec. 2020.
Leucadia Streetscape Construction to begin by September 2020.
MacKinnon Ave ADA Sidewalk Construction complete by June 2020.
Morning Sun Drive Sidewalk Construction complete by May 2020.
OUR STRATEGIES
ATTAIN A LEGALLY COMPLIANT HOUSING ELEMENT
BETTER INCORPORATE THE RAIL CORRIDOR INTO OUR NEIGHBORHOODS
IMPROVE CONNECTIVITY AND MOBILITY FOR ALL
PROMOTE GREEN INITIATIVES AND PROTECT NATURAL RESOURCES (includes SB1826)
OUR STRATEGIES, PROJECTS AND GOALS
These strategies below represent the major areas of focus for 2019–2021. Together, these projects and their asso-
ciated goals ensure that our five unique communities thrive as one great city.
TIER I Mandated/Grant-Funded/Existing Project GOALSSTRATEGY
Below is an updated, tiered capital improvement project list with corresponding goals for projects that were given priority focus at the City Council’s Goal Setting session held on March 6, 2019. Tier 1 projects are largely funded and assigned as top
priority, while Tiers 2-3 are in various stages of development and funding. In addition to our four strategies, we continue to embark on infrastructure, safety, and maintenance improvements shown with a icon.
CITY OF ENCINITAS 505 S VULCAN AVE | ENCINITAS, CA 92024 ENCINITASCA.GOV 760.633.2600July 20, 2021 Item #9 Page 196 of 332
Beacon's Beach Access - Bluff Improvement Project Redesign parking lot improvements July 2020.
Birmingham Drive - Complete Streets Finalize project costs. Secure grant funds in 2020.
Circulation Element of GP (Reallocate $300k traffic mitigation fees)Kick-off July 2020.
Citywide Drainage Modeling General funds secured. Complete model by end of 2020.
Encinitas Sports Park South Gate Locate access points.
Jason Street Storm Drain includes Hermes-Leucadia Flooding Finalize North County Transit District agreement and secure funds. Construction completed by Dec. 2020.
Leucadia Drainage, Design, Treatment and Construction To be designed after drainage model completed.
Orpheus Ave. Green Street Improvements (implement WD16A)Construction complete by Feb. 2021.
Solar Power Project Retrofits Continue design and permitting to prepare for citywide energy efficient retrofits.
Verdi Pedestrian Crossing (Montgomery Ave)Seek additional grant funds.
Vision Zero Study Incremental implementation through Traffic & Public Safety Commission.
Active Transportation Program - Requeza/F Street Ped Imp Unfunded project.
Citywide Rail Corridor Quiet Zone Implementation Study to be completed by Fall 2019; implementation schedule is
pending based on funding.
Fire Station #1 No funding at this time.
Habitat/Watershed Acquisitions Ongoing project.
Leo Mullen Lights Complete Specific Plan amendment.
Leucadia Blvd Intersection @ Vulcan & 101 Unfunded project.
Opportunity Acquisitions Ongoing.
Potential Bridge Replacement/Rehabilitation Seek grant funds.
Rail Corridor “Cross Connect” Implementation Plan Finalize plan by Spring 2020.
Recreation Trails Development Design of RSF Trail and El Camino Trail to be completed by Jan. 2020 and construction to begin Spring 2020. Adams Run Trail TBA.
S. Coast Highway 101 Safety and Mobility Enhancements Designated bike lanes construction to begin in Fall 2019.
Santa Fe Drive Improvements Complete I-5 to El Camino Real by 2021.
Springwood Sidewalks Construction completed.
Standard Pacific Park Site Construction scheduled to begin Jan. 2020; complete by Fall 2020.
Storm Drain Repair Continue maintenance operations.
Street Light Conversion Project Retrofit street lights with energy efficient LED lights. Consultant
RFP distributed in October 2019; project completion by March 2020.
Swami’s Beach Access Safety Refurbishment Funded by 2021-2022.
Tech Infrastructure Replacement PC replacements completed by Oct. 2019; email system upgrades by Dec. 2019; and Disaster Recovery by June 2020.
Vulcan Avenue Traffic Calming Study Completed by June 2020.
TIER I (Continued) GOALS
TIER II Paused - Lack of Funding/Resources
TIER III Largely Unfunded
GOALS
GOALS
STRATEGY
STRATEGY
STRATEGY
CITY OF ENCINITAS 505 S VULCAN AVE | ENCINITAS, CA 92024 ENCINITASCA.GOV 760.633.2600July 20, 2021 Item #9 Page 197 of 332
STRATEGIC PLAN 2018-2020
2018-20119:
Taking action in the present to pursue a dynamic future…
LAKEWOOD
Adopted June 4, 2018
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It is with great excitement that we present the City of Lakewood
Strategic Plan 2018-2020. The Strategic Plan establishes Lakewood’s
goals and objectives for the next three years based on the priorities
and values identified by the City’s most important component: Its
people.
This Plan will prove to be an invaluable tool to align and connect the
City Council’s 2018-2020 Goals to existing plans and policies while also
providing a roadmap for the future. Using a flight analogy, this Plan
hovers around 40,000 feet, whereas planning and oversight of
specific projects would be around 20,000 feet and day-to-day
operations are on the tarmac. Importantly, to get from Point A to
Point B successfully a plane needs the ability to take-off, reach
cruising altitude, and land.
This document would not have been possible without the insight and
civic engagement of the City of Lakewood’s citizenry, business
owners, community stakeholders, and City employees. For that, we
offer our sincerest gratitude. We understand that on this journey
some turbulence is inevitable—but, it is also healthy. By
collaboratively working through these moments we will strengthen
our resiliency and resolve as a City. We look forward to our continued
partnership, and meaningful dialogues around the City’s future.
As a result of our collective work, Lakewood will not only continue to
be a great place to live, work, and play but, importantly, will also
continue to be a great place where individuals can be engaged and
dynamically shape the City’s future.
Implementation of the Strategic Plan begins now. Using this as a
springboard, City Leadership will engage City employees and various
stakeholders to successfully implement and complete the vision laid
out on following pages.
Sincerely,
Mayor Don Anderson
Deputy Mayor Jason Whalen
Councilmember Marie Barth
Councilmember John Simpson
Councilmember Mary Moss
Councilmember Paul Bocchi
Councilmember Michael Brandstetter
EXECUTIVE SUMMARY
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TABLE OF CONTENTS
Executive Summary…………………………………………………………. 1
City Council Vision 2026……………………………………………………. 5
History and Geography…………………………………………………… 6-7
Demographics………………………………………...……………………... 8
Economics…………………………………………………………………….. 11
Promises Kept and Promises Renewed…………..……………………… 12-13
Strategic Plan………………………………..………………………… 14-15
Goals………………………………………………..…………………………. 16
Operational Values………………………………..………………………... 19
Data Informed Decisions…………………………………………………… 19
Interconnectivity…………………………………………………………….. 21
Legend………………………………………………………………………… 23
Economic Development………………………………………………….. 24-31
Dependable Infrastructure ……………………………………………….. 32-37
Public Safety……………..…………………………………………………… 38-43
Fiscal Responsibility………..………………………………………………… 44-49
Transparency……………………………………………………………….... 50-55
Appendix A: Bibliography………………………………………………..... 57
Appendix B: Adopted City Council Goals 2018-2020 ….…………….
Appendix C: Objectives by City Department………………...………..
59-64
66-77
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Our VISION for Lakewood is a thriving, urban, South Puget Sound City,
possessing the core values of:
We will advance these values by recognizing our past, taking action in the
present, and pursuing a dynamic future.
THE CITY COUNCIL’S VISION FOR LAKEWOOD AT ITS 30TH YEAR
ANNIVERSARY IS A COMMUNITY:
Inspired by its own sense of
HISTORY and progress
Characterized by the beauty
of its lakes, parks and natural
ENVIRONMENT
Known for its safe and
attractive neighborhoods,
vibrant downtown, active arts
and cultural COMMUNITIES
Acknowledged for
excellence in the delivery of
MUNICIPAL SERVICES
Sustained by robust
ECONOMIC GROWTH and job
creation
Leveraging and embracing
of our DIVERSITY
Recognized for the excellence
of its public and private
SCHOOLS and its community
and technical colleges
Supportive of Joint Base Lewis
McChord (JBLM), Camp
Murray, SERVICE MEMBERS
and their families
(Adopted October 19, 2015)
Family Community Education Economic Prosperity
CITY COUNCIL VISION 2026
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1833
Fort Nisqually built by the Hudson's Bay Company
1869 Fort Nisqually purchased by US
1871
Western Washington Hospital established
1908 Lakewold Gardens established
1917
Camp Lewis built, continuing the strong military presence near Lakewood
1937 Lakewood Colonial Center built, the first suburban shopping center in the western US
1938
McChord Field opens
Lakewood has a rich and distinguished history. Prior to the
advent of white hunters and settlers, the Steilacoom and
Nisqually Indians used the area around Lakewood for
hunting and for important tribal gatherings. Since the
nineteenth century, commerce and industry have been
longstanding hallmarks of the area. Previously known as the
Lakes District, the area served as an important hub for the
Hudson’s Bay Company, a vital military post during the
Great Migration, and as an important cog along the
Northern Pacific Railroad. The City remains a viable business
region conveniently located alongside two major freeways
that provide a total of seven Interstate 5 off-ramps and the
western terminus of state Route 512. The proximity to these
major roadways makes Lakewood a central gateway to the
greater Seattle metro area, other suburban South Sound
communities, Joint Base Lewis-McChord, and provides quick
access to Mount Rainier—the most popular tourist
destination in Washington.
Lakewood is home to two premier South Sound educational
institutions, Pierce College and Clover Park Technical
College.
Lakewood has always enjoyed and made the most of its
numerous natural amenities. As its namesakes suggests,
there are numerous lakes as well as streams and wetlands
within the City. These shorelines provide residents and visitors
with picturesque landscapes and a range of recreational
activities. In total, the City has over 600 acres of parkland
and open space.
LAKEWOOD
Seattle
Olympia
Tacoma
HISTORY & GEOGRAPHY
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2026 2004
FACT: The City of Lakewood manages and maintains 14 parks and open
space sites, ranging in size and use. These parks host of a variety of races
throughout the year, including Cyclocross, pictured here.
1942 Clover Park Technical College established
1958
Villa Plaza Shopping Center built
1970 Pierce College opens
1995 Citizens vote to incorporate as a City
2004 Lakewood Police Departmentestablished
2015
Vision Statement adopted
2018Strategic Plan
2026 Lakewood is a thriving South Sound City
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Total Population 59,280 Total number of jobs 33,831
Male 49.4% White Collar 54.2%
Female 50.6% Blue Collar 45.8%
Median Age 35.6 Top industry jobs
Average
Household
Income
$61,108 Health Care
Retail Trade
Education Services
Accommodation
Food Services
11,061
3,907
3,805
3,770
1,983
Median
Household
Income
$45,261 Educational
Attainment
Per Capita
Income
$26,004 Grade K - 8
Grade 9 - 12
High School Grad
Associates Degree
Bachelor's Degree
Graduate Degree
Some College
4.2%
7.2%
25.7%
12.5%
11.9%
8.0%
30.5%
Race and
Ethnicity
American Indian,
Eskimo & Aleut
Asian
Black
Hawaiian/Pacific
White
Other
Multiracial
2.1%
8.3%
11.8%
2.6%
59.3%
16.3%
10.1%
Sources: American Community Survey(2012-2016); Office of
Financial Management;
Chmura/JobsEQ; Zillow
(as of 1/18)
Total housing units 26,984
Percentage of
Renter Occupied
housing units
55.7%
Median rent price $1,472
Median home
price increase in
past year
10.9%
GROWTH
Since 2012, the total
number of jobs in
Lakewood has increased
by 13.8%
BARBELL EFFECT
Lakewood has a
disproportionate number
of low and high household
income earners
compared to other cities
in Washington, indicating
the absence of a robust
middle class.
There is also a striking
disproportionality in the
City’s housing market and
homeownership levels.
20.3% of the population
is at or below poverty
level; This is 7.6% higher
than Washington State
average.
DEMOGRAPHICS
44.1% of residents identify as a
race other than Caucasian, making
Lakewood more diverse than most
Puget Sound cities.
8
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FACT: Lakewood was named one of the nation’s “One Hundred
Best Communities for Young People” six years in a row.
(Source: America’s Promise Alliance)
10
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36% of City’s businesses
are owned by minorities
11% of City’s businesses
are owned by veterans.
(Source: Cenus Bureau American Community Survey (2012-2016))
ECONOMICS
CITY
Lakewood is an optional code city
that incorporated in 1996. The
current population is approximately
59,280, making it the second largest
city in Pierce County and the 18th
largest in Washington State. The
City covers over 19 square miles.
JOBS
Lakewood has 33,831 total jobs.
Since 2012, the total number of jobs
in the City has increased by 13.8%.
(source: Chmura/JobsEQ)
Lakewood is home to over 4,000
businesses, and three major retail
trade areas. Lakewood is also
home to the Lakewood Industrial
Park, which is the fourth largest
private, for-profit employer in
Pierce County and the third largest
industrial business park in
Washington State.
Other major employers include:
Western State Hospital, Clover Park
School District, Pierce College,
Pierce Transit, St. Clare Hospital,
Acres WA LLC, Clover Park
Technical College, and McClane
Northwest.
PARTNERSHIP WITH JOINT BASE LEWIS –
MCCHORD (JBLM)
Over 59,000 service members and civilian
employees work at JBLM making it the
second largest employer in Washington.
JBLM serves as a pivotal base for US
operations in Asia. Lakewood helps lead
the South Sound Military & Communities
Partnership (SSMCP) which provides a
framework for collaboration in the South
Sound region between local governments,
military installations, state agencies, and
federal agencies to better coordinate
efforts in areas such as: military relations;
transportation and land use planning;
environmental protection; emergency
preparedness; loans applications; health
care; population forecasting; workforce
development; education; housing; and
economic development.
FACT: SSMCP was instrumental in getting the South
Sound recognized as a Great American Defense
Community in 2016.
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In 1996, the citizens of Lakewood voted to incorporate as a city in an
effort to establish greater local control over:
Public safety
Land management
Fiscal resources
In the past two decades, empirical evidence supports that Lakewood
has delivered on these promises of incorporation. The City remains
committed to continuing to deliver on these promises. The Strategic
Plan solidifies this commitment by directing energy and resources to
continue to foster a safe, viable, functioning, and attractive City.
PUBLIC SAFETY
Public Safety continues to be a top priority for the City Council.
Currently, data shows that Lakewood is statistically one of the safest
South Sound cities. Even so, City leadership remains steadfastly
focused on enhancing resident, business owner, and visitor
confidence in the safety of the City. Major public safety
advancements include:
A decrease in property and violent crimes by 75% and 25%,
respectively, since incorporation.
The establishment of the Lakewood Police Department, now
one of the largest police departments in Washington.
The implementation of the Community Safety Resource Team
(CSRT). CSRT is a progressive, community-oriented policing
program that works in tandem with community leaders,
property owners, and businesses to solve problems with
neighborhoods.
Creation and deployment of a number of cutting edge
technologies to expand the efficiency of the police
department.
The abatement of approximately 15-20 dangerous or nuisance
structures annually.
The launch of the Rental Housing Safety Program to help ensure
that all rental housing meets basic life and safety standards.
(Source: Safehome.org; Neighborhood Scout, 2014)
PROMISES KEPT
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LAND MANAGEMENT
Land use in Lakewood has been predominately characterized by
sprawl—that all too common pattern of low intensity land use, where
housing, businesses, and other activities are widely scattered with little
or no focus. The City has focused on enhancing the built and natural
environment, promoting the growth of smart economic development
and increasing the quality of life for its citizenry. Major land
management advancements include:
The implementation of two major urban design projects: The
Lakewood Colonial Plaza and the Lakewood Downtown Plan.
Both aim to provide strategies and action items for creating a
thriving, diverse, livable, sustainable, and engaging downtown.
Fostering a positive business climate to help Lakewood
businesses compete in the marketplace. The City offers “wrap
around services” to help businesses navigate the permitting
process, apply for financing, and recruit a trained workforce.
Achievement of numerous public infrastructure improvement
projects, such as the Lakewood Station, the construction of the
boat launch at American Lake Park, the improvement to
several arterial streets and sewer extensions to the Tillicum
neighborhood, to name a few.
FISCAL RESOURCES
In 2014, the City adopted a set of rigorous financial policies and
have adhered to them. As a result, the City has improved its
financial condition and is now meeting key deliverables in service
provisions and infrastructure projects. Major fiscal resource
advancements include:
The building of City Hall with no debt financing.
A two-step increase in bond rating from Standard & Poors, from
A to AA- in March 2014. Effective April 2016, the City no longer
has Legato Systems rated debt.
Budget stability. With each budget, the City updates it
spending and revenue projections for the next six years. This
allows the Council to facilitate budget decisions based on a
multi-year perspective.
AND PROMISES RENEWED
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STRATEGIC PLAN
The future of the City of Lakewood depends on
planning choices made now.
The City initially embarked on the strategic planning
process in 2014. The City collected information during
a series of community outreach exercises involving
residents, business owners, visitors, and other
community stakeholders. In total, the City received
over 450 responses with 1,250 unique comments about
the current challenges and the future possibilities within
the City. Leading up to the 30th Anniversary as a City in
2026, the City Council used this data to craft its Vision
Statement. Following the adoption of the Vision
Statement, in 2015, the City Council crafted a series of
Council Goals. With the success of the Vision Statement
and goals, the City Council requested a Strategic Plan
for 2018-2020. The City Council’s 2018-2020 Goals
emphasize economic development and dependable
infrastructure. In particular, the City Council earmarked
transportation projects, catalyst site development, and
housing as high priorities.
Experience and research shows that cities, much like
businesses and other organizations, cannot effectively
accomplish large–scale projects and collective goals
working in departmental silos. The Strategic Plan will
help ensure greater connection and collaboration
between City departments. The primary function of the
Plan is to align priorities across departments, reducing
redundancy, and harnessing the talents of City Staff to
move Lakewood forward. The Plan provides a broad
framework for critical decisions about how the City will
invest its limited and vital resources. Simply, the
Strategic Plan’s objective is to help your City
government deliver better services, increase
transparency, and increase accountability.
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Importantly, this Plan does not detail every twist, turn,
speed bump, or pothole that the City may face over
the next few years. Rather, the Plan specifies key
destinations and gives general directions on how to get
there. More detailed plans, like those highlighted
below, will be crafted using the Strategic Plan as a
foundation and will provide more details.
City Council
VISION 2026
City Council Goals
Strategic Plan
Comprehensive Plan
Capital Improvement Plan
Legacy Parks Plan
TransportationImprovement Plan
Non-Motorized Transportation Plan (NMTP)
Financial forecast
Performance measurements
SSMCP Business Plan
Work plan
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GOALS
The Strategic Plan incorporates the five goals adopted by the City Council. The
overall health and well-being of the City depends on our collective ability to
successfully accomplish each of the City Council Goals concurrently.
The City Council Goals are:
Under each goal, a number of general objectives are identified. The objectives
refine the goals into broad action areas. The Plan also features strategies, items
that identify concrete City actions for the next three years. These are subject to
change based on resources, conditions, and evolving priorities. Allocations of
resources through the current and subsequent budget and capital improvement
cycles will be guided by the Goal areas. Specific allocations will be determined
by the Council and subsequently integrated into each biennial budget.
Fiscal Responsibility
Public Safety
Economic
Development
Dependable Infrastructure
Transparency
Work plan
Strategies
Objectives
Goals
16
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.
FACT: Lakewood has a thriving “International District”
influenced by Korean, Vietnamese, Pacific Islander, Hispanic,
and other cultures.
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DATA INFORMED DECISIONS
The City is committed to collecting and analyzing data on existing and future
City actions in order to make well-informed decisions that result in the optimal
provision of services for our citizens.
The City will collect measurable data on the City’s progress and performance
over the next three years. This information will be available online in the form of
an accessible dashboard. Aspirational, but achievable benchmarks will be set
for the City as Key Performance Indicators (KPIs). The Council will review the KPIs
every quarter to determine if adequate progress is occurring and will direct
personnel to adjust resources where necessary to meet benchmark goals.
Operational values improve and optimize the functional performance of the City to
achieve the goals, objectives, and key work plan Items listed in this plan.
EFFICIENCY
The City is committed to providing
public services in the most efficient
manner possible to maximize the
public's return on its investments. The
City will concentrate efforts on data-
driven decisions that optimize
available resources.
ACCOUNTABILITY
The City is accountable to the
community for the achievement of the
Strategic Plan. The City will identify
meaningful metrics and determine a
series of benchmark goals. The City will
track performances over the next three
years, making adjustments when
necessary to optimize services.
PROACTIVE FOCUS
The City is proactively focused on the
entire condition of the City. The City
will promote long-term financial and
strategic planning backed by
quantifiable data and analysis.
REGIONAL PARTNERSHIPS
The City is committed to participating
and encouraging regional approaches
to service delivery whenever the regional
model produces efficiencies and
improves services to our citizens.
OPERATIONAL VALUES
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14
15
FACT: Lakewood’s tremendous sense of civic pride and
engagement is evident by the level of community involvement
and volunteerism. Lakewood is strong because of the many
citizens, residents, businesses and community and
neighborhood groups that partner with the City to make
improvements and address issues.
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CED: Rental Housing Safety
Program
COMM: Police Transparency
LG: Criminal Prosecution
MC: Veteran’s Court
PRCS: Park Maintenance
PW: Street Maintenance
AD: TIP
CM: Community Clean-ups
CED: Rental Housing Safety
Program
COMM: Outreach + Engagement
LG: Ordinance + Code Support
PRCS: Park Improvements
Fiscal
Responsibility
CM: Franchises
CED: Annexations
COMM: Fiscal Transparency
LG: Contracts
PRCS: Facility Maintenance
PW: Transportation
Improvement Plan
Transparency
Dependable
Infrastructure
Economic
Development
Public Safety
AD: Budget
COMM: Outreach + Engagement
LG: Ordinance + Code Support
PRCS: Special Events
PD: Community Policing Efforts
PW: Subarea Plan support
AD: Website Development
CM: Strategic Plan
CED: Subarea Plan Outreach
LG: Public Records Requests
PD: Quarterly Police Updates
PRCS: Special Events
Administrative
Services (AD)
Community and
Economic
Development
(CED)
Public Works
(PW)
City Manager
(CM)
Parks,
Recreation and
Community
Services
(PRCS)
Police (PD)
Municipal Court
(MC)
Legal (LG)
Communications
(COMM)
INTERCONNECTIVITY
Department Goal Work plan examples
21
July 20, 2021 Item #9 Page 220 of 332
22
July 20, 2021 Item #9 Page 221 of 332
ACCENTED ICONS INDICATE SIGNIFICANT OVERLAP WITH THE CORRESPONDING COUNCIL GOAL.
Aligns with VISION 2026
HISTORY COMMUNITY EDUCATION MUNICIPAL
SERVICES
ENVIRONMENT ECONOMIC
GROWTH
DIVERSITY MILITARY
(SERVICE
MEMBERS)
The subsequent sections use the following acronyms and symbols:
ALL…………All Departments
AD………….Administrative Services
CC…………City Council
CED………..Community and Economic Development
COMM…….Communications
MC…………Municipal Court
CM………...City Manager
IT…………...Information Technology
HR………….Human Resources
LG……........Legal
PW…………Public Works
PD………….Police
PRCS………Parks, Recreation and Community Services
SSMCP…….South Sound Military and Communities Partnership
……. Start
……. Increase / Expand
…..... Continue
……… Finish
LEGEND
23
July 20, 2021 Item #9 Page 222 of 332
ECONOMIC DEVELOPMENT
GOAL: The City of Lakewood promotes and supports a dynamic and
robust local economy.
OBJECTIVES:
1.1 Align economic goals and resources across departments.
1.2 Pursue infrastructure improvements vital to economic
development and to bolster the City’s competiveness.
1.3 Enhance and diversify housing stock and improve multi-
generational community assets.
1.4 Foster collaborative and advantageous partnerships with
businesses, community members, and regional partners.
1.5 Promote and facilitate sustainable economic development.
ALIGNS WITH VISION 2026:
HISTORY COMMUNITIES SCHOOLS MUNICIPAL SERVICES ENVIRONMENT ECONOMIC GROWTH DIVERSITY SERVICE MEMBERS
24
July 20, 2021 Item #9 Page 223 of 332
LEAD DEPARTMENT:
COMMUNITY AND ECONOMIC DEVELOPMENT
SUPPORTING DEPARTMENTS:
ALL
KEY PERFORMANCE INDICATORS.
Reduction in commercial vacancies.
Increase in value of commercial
property.
Increase in local jobs and
businesses.
Increase in permit volume and
reduction in permit review time.
Increase in tourism tax dollars.
Increase in education and
trade school enrollment.
SUPPORTING DOCUMENTS
Comprehensive Plan
Biennial Budget
The Downtown Plan (CBD subarea plan)
Lakewood Colonial Plaza Plan
Central Business District Retail Market Analysis
Pacific Highway Retail Leakage Analysis
JBLM Joint Land Use Study (JLUS)
25
July 20, 2021 Item #9 Page 224 of 332
Economic development, job creation, and access to quality housing are top priorities for
the City. Over the past two decades, the City has provided a business friendly climate
where entrepreneurial pursuits can be fostered and harnessed to their full potential.
Lakewood is a great business incubator that provides businesses, large and small, the
ability compete in the Puget Sound and global marketplace.
0 2500 5000 7500 10000 12500
Health Care
Retail
Education
Food Services/Accomodation
Transportation / Warehousing
Top 5 Industries by occupation in Lakewood
(Source: Chmura/JobsEQ)
$168,725,800
Public and private investment
in recent years
ECONOMIC DEVELOPMENT
GOAL: The City of Lakewood promotes and supports a dynamic and robust
local economy.
4,000+
Businesses within
Lakewood
254
Total new businesses
in 2017
Job growth 2017: 2.83%
Projected job growth 2018: 2.50%
GMP growth: 4.40%
Projected GMP growth 2018: 4.55%
Wage growth: 1.08%
Home price growth: 12.74%
26
July 20, 2021 Item #9 Page 225 of 332
1.1 Align economic goals and resources across
departments.
LEAD
DEPT.
2018 2019-
2020
A. Develop and implement a comprehensive economic
development strategy that aligns with the strategic
plan.
CED
B. Direct growth through sound planning. Update land
use codes and streamline internal processes.
CED
1.2 Pursue infrastructure improvements vital to
economic development and to bolster the
City’s competiveness.
LEAD
DEPT.
2018 2019-
2020
A. Implement and invest in catalyst projects that
promote private investment, i.e., a Downtown Plan,
Lakewood Colonial Plaza, Woodbrook Business Park &
I-5 commercial corridor (“Lakewood Landing”).
CED
B. Improve underutilized commercial land by achieving
the military land swap, WSDOT facility relocation,
revision of zoning regulations where appropriate, and
minimize nonconforming uses.
CED
C. Expand utilities and community assets, such as sewers,
libraries, etc.
PW
CED
D. Enhance commercial corridors, off-ramps, and City
entry points through improvements and wayfaring
signage.
PW
CED
PRCS
27
July 20, 2021 Item #9 Page 226 of 332
1.3 Enhance and diversify housing stock and
improve multi-generational community
assets.
LEAD
DEPT.
2018 2019-
2020
A. Improve programs and policies to increase
homeownership and diversify housing stock.
CED
B. Minimize nonconforming uses.
CED
C. Actively advance condominium regulation reform
to expand homeownership opportunities.
CC
CM
D. Continue to support youth and senior
programming and expand community events.
PRCS
E. Support and preserve historical buildings and other
local places of significance.
CED
ECONOMIC DEVELOPMENT
28
July 20, 2021 Item #9 Page 227 of 332
46
1.4 Foster collaborative and advantageous
partnerships with businesses, community
members, and regional partners.
LEAD
DEPT.
2018 2019-
2020
A. Be a leader in local economic development. CED
B. Analyze and influence regional transportation and
planning policies.
CM
CED
C. Continue partnership with JBLM and Camp Murray to
improve connectivity, land use development, and
transportation near bases.
CM
SSMCP
CED
D. Expand partnership with the Chamber of Commerce,
neighborhood groups and associations, and other civic
groups.
CED
E. Develop an educated workforce through
collaboration with local educational institutions to
leverage collective resources and to enhance K-12
and higher education opportunities.
CC
CM
29
July 20, 2021 Item #9 Page 228 of 332
1.5 Promote and facilitate sustainable economic
development. LEAD DEPT. 2018 2019-
2020
A. Focus resources on business creation, retention, and
expansion. CED
B. Encourage a balance of manufacturing, commercial, and
retail businesses and promote an entrepreneurial
environment.
CED
C. Continue to leverage existing assets such as location,
access, lakes, parks, civic engagement opportunities,
transit options, and cultural amenities.
ALL
D. Develop and implement an imaging campaign that
confidently promotes recent accomplishments and
community assets.
COMM
E. Promote and deploy prudent business incentives to
enhance economic development strategies.
CED
ECONOMIC DEVELOPMENT
30
July 20, 2021 Item #9 Page 229 of 332
31
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DEPENDABLE INFRASTRUCTURE
GOAL: The City of Lakewood provides safe, clean, well-maintained, and
dependable infrastructure.
OBJECTIVES:
2.1 Implement capital infrastructure projects to improve
transportation, park, and utility systems.
2.2 Invest in preventative maintenance of facilities, parks,
and streets to protect City assets.
2.3 Advance infrastructure projects that enhance the City’s
identity and diversity.
2.4 Increase connectivity and accessibility.
ALIGNS WITH VISION 2026:
HISTORY COMMUNITIES SCHOOLS MUNICIPAL SERVICES ENVIRONMENT ECONOMIC GROWTH DIVERSITY SERVICE MEMBERS
32
July 20, 2021 Item #9 Page 231 of 332
LEAD DEPARTMENT:
PUBLIC WORKS
PARKS, RECREATION, AND
COMMUNITY SERVICES
SUPPORTING DEPARTMENTS:
ALL
KEY PERFORMANCE INDICATORS
Diversify funding sources.
Increase in transportation and mobility
options.
Increase in miles of improved roadway.
Improved traffic flow.
Percentage of projects completed on
time and within budget.
Increase use & access to public spaces.
SUPPORTING DOCUMENTS
Biennial Budget
Comprehensive Plan
Parks Legacy Plan
Parks Capital Improvement Plan
Transportation Improvement Plan
Stormwater and Sewer Improvement Plan
Non-motorized Transportation Plan (NMTP)
33
July 20, 2021 Item #9 Page 232 of 332
$50,000,000
Capital Improvements Planned
based on Six Year CIP
Public infrastructure is a critical component of economic development, community safety,
livability, and the overall well-being of the City’s residents. The City has made significant public
improvements over the past two decades to attract new investments and enhance the overall
quality of life. Recent improvements include a Police Station, the Lakewood Station, City Hall,
as well as, improvements to parks, gateways, streets, and general beautification. Several
catayst project are on the way, including the Colonial Plaza and a Downtown Plan. Lakewood
proactively pursues infrastructure needs to ensure regional competitiveness, community
connectivity, and to leverage local assests.
DEPENDABLE INFRASTRUCTURE
GOAL: The City of Lakewood provides safe, clean, well-maintained, and dependable
infrastructure.
CLASSIFICATION LANE
MILES 2013 2014 2015 2016
Principal Arterial 94.07 77 78 77 83
Minor Arterial 66.39 76 76 73 79
Collector Arterial 44.82 72 72 70 75
Local Access 225.71 73 75 72 77
OVERALL NETWORK PCI 74 75 73 78
The overall condition of Lakewood’s
principal arterials have continued
to improve. These streets are now
score an 83 out 100 on the
Pavement Condition Index. This is a
six point increase from 2013.
From 2008- 2016, Lakewood’s
roads
FSP was voted
best place to
walk your dog
by South Sound
Magazine
& King 5
Evening
Magazine in
2017
34
July 20, 2021 Item #9 Page 233 of 332
2.1 Implement capital infrastructure projects to
improve transportation, park, and utility systems.
LEAD
DEPT.
2018 2019-
2020
A. Identify future transportation upgrades from the travel
demand model (TDM) and update the comprehensive
plan and six-year TIP when necessary.
PW
AD
B. Expand neighborhood infrastructure improvements
increasing access to roadways, parks, and public buildings.
PW
C. Implement and update the Park’s legacy plan and make
strategic property additions to improve parks.
PRCS
D. Implement technology solutions to enhance accessibility,
operations, and services.
PW
PRCS
E. Partner with stakeholders to identify and implement
infrastructure solutions.
PW
2.2 Invest in preventative maintenance of facilities,
parks, and streets to protect City assets. LEAD
DEPT.
2018 2019-
2020
A. Implement best management practices to reduce long-
term costs, protect citizens, and environmental hazards.
PW
PRCS
B. Sustain infrastructure to ensure it is reliable, safe,
aesthetically pleasing, cost effective, and improves
municipal services.
PW
PRCS
35
July 20, 2021 Item #9 Page 234 of 332
36
July 20, 2021 Item #9 Page 235 of 332
2.3 Advance infrastructure projects that enhance the
City’s identity and diversity.
LEAD
DEPT.
2018 2019-
2020
A. Enhance and upgrade street amenities, public right-of-
way, and City wayfaring signage.
PW
PRCS
B. Showcase art, culture, and history to enhance
Lakewood’s sense of place.
PRCS
2.4 Increase connectivity and accessibility. LEAD
DEPT.
2018 2019-
2020
A. Leverage technology and multi-use infrastructure to
improve accessibility in the City and neighboring
communities.
PW
B. Invest in smart growth solutions to maximize efficiency
and enhance sense of place.
PW
PRCS
C. Implement “complete streets” and non-motorized
transportation projects that enable safe access for all
users, and increases connectivity between
neighborhoods, parks, and commercial areas.
PW
PRCS
DEPENDABLE INFRASTRUCTURE
37
July 20, 2021 Item #9 Page 236 of 332
PUBLIC SAFETY
GOAL: The City of Lakewood is one of the safest cities in Washington
State.
OBJECTIVES:
3.1 Improve community safety and reduce crime through
data driven processes.
3.2 Match perception of public safety with reality.
3.3 Provide resources to support the health, welfare, and
safety of the community.
3.4 Expand community outreach and educational
programs.
ALIGNS WITH VISION 2026:
HISTORY COMMUNITIES SCHOOLS MUNICIPAL SERVICES ENVIRONMENT ECONOMIC GROWTH DIVERSITY SERVICE MEMBERS
38
July 20, 2021 Item #9 Page 237 of 332
LEAD DEPARTMENT:
POLICE
SUPPORTING DEPARTMENTS:
ALL
KEY PERFORMANCE INDICATORS
Decrease in crime.
Decrease in roadway accidents.
Decrease in number of failed
safety inspections.
Increase use of alternative
sentencing programs.
Increase use of community
policing programs and initiatives.
SUPPORTING DOCUMENTS
Police Department Annual Report
Biennial Budget
Non-Motorized Transportation Plan (NMTP)
Comprehensive Plan
Police Department Quarterly Updates
39
July 20, 2021 Item #9 Page 238 of 332
Public Safety remains a significant concern across many communities in the United States.
While statistically crime has decreased over the past few decades, the overall perception
of safety in cities has not improved— rather, it has declined. The City aims to proactively
improve confidence in public safety using innovative crime reduction strategies,
comunity-driven approaches, and support for alternative diversion programs. For the City,
public safety goes beyond law enforcement to include protecting public health and
welfare of all citizens through a variety of programs and infrastructure improvements.
0 20 40 60 80 100
Puyallup
Tacoma
Gig Harbor
Federal Way
Lakewood
Lacey
University Place
Crime Rates of South Sound Cities per
1,000 Property Crime decreased*
75%
Violent Crime decreased*
25%
PUBLIC SAFETY
GOAL: The City of Lakewood is one of the safest cities in Washington State.
*since incorporation
Source: Neighborhood Scout Ranked one of Washington’s Safest Cities per
Safehome.org
Crime in Lakewood is trending down!
40
July 20, 2021 Item #9 Page 239 of 332
3.1 Improve community safety and reduce crime
through data driven processes.
LEAD DEPT. 2018 2019-
2020
A. Enhance law enforcement services through
on-going training and new technologies.
PD
B. Promote crime prevention through
environmental design (CPTED) in facility
development.
PW
C. Develop, practice, and implement
emergency management plans.
ALL
3.2 Match perception of public safety with
reality.
LEAD DEPT. 2018 2019-
2020
A. Promote advancements and achievements
in public safety that includes publicizing the
safety of the community.
PD
COMM
B. Create a community dashboard to display
public safety data.
CM
C. Provide streamlined and innovative
resources for citizens.
ALL
41
July 20, 2021 Item #9 Page 240 of 332
3.3 Provide resources to support the health, welfare,
and safety of the community.
LEAD DEPT. 2018 2019-
2020
A. Increase proactive abatement, code
enforcement, and housing safety programs.
CED
PD
B. Encourage neighborhood association
initiatives.
ALL
C. Support creative criminal justice and
alternative diversion programs.
CC
MC
D. Take a proactive role in legislative advocacy
in matters which negatively impact public
safety.
CC
CM
PUBLIC SAFETY
42
July 20, 2021 Item #9 Page 241 of 332
3.4 Expand community outreach and educational
programs.
LEAD
DEPT.
2018 2019-
2020
A. Cultivate and sustain collaborative partnerships
with law enforcement and citizens to develop
effective solutions, increase trust, and
encourage mutual accountability.
PD
B. Continue to improve communication efforts
with multicultural communities to bridge gaps
and increase trust.
ALL
C. Emphasize crime prevention through public
education.
PD
D. Continue innovative approaches to address
mental health and reduce homelessness.
PD
CED
43
July 20, 2021 Item #9 Page 242 of 332
FISCAL RESPONSIBILITY
GOAL: The City of Lakewood maintains a strong fiscal position.
OBJECTIVES:
4.1 Provide efficient and effective municipal services.
4.2 Evaluate revenues and expenditures and respond
to changing service needs.
4.3 Make smart investments in people, places, and
resources.
ALIGNS WITH VISION 2026:
HISTORY COMMUNITIES SCHOOLS MUNICIPAL SERVICES ENVIRONMENT ECONOMIC GROWTH DIVERSITY SERVICE MEMBERS 44
July 20, 2021 Item #9 Page 243 of 332
LEAD DEPARTMENT:
ADMINISTRATIVE SERVICES
SUPPORTING DEPARTMENTS:
ALL
KEY PERFORMANCE INDICATORS
Balanced budgeting ratio.
Improved bond rating on future
bonds.
Increase in municipal service
satisfaction.
Improve efficiencies in social
service provision.
SUPPORTING DOCUMENTS
Biennial Budget
Financial Policies
Six-Year Financial Forecast
Six-Year Capital Improvement Plan
Six-Year Information Technology Strategic
Plan
Six-Year Property Management Plan
Comprehensive Plan
Quarterly Financial Reports
Comprehensive Annual Financial Report
Popular Annual Financial Report
45
July 20, 2021 Item #9 Page 244 of 332
The relationship between the City’s fiscal position and the City’s overall economic health
is symbiotic as each greatly depends on the other. To remain competitive, the City must
continue to have a resilient and high performing government that provides transparency
and allows for meaningful citizen engagement. The City will continue to attract and
develop a top-tier workforce and is dedicated to providing great customer service and
innovative solutions.
Moody's Credit Rating
AAA
AA-
A
BAA
BA
B
CAA
CA
C
FISCAL RESPONSIBILITY
GOAL: The City of Lakewood maintains a strong fiscal position.
For its last rated bond, Lakewood received a
two-step increase in creditworthiness from
Standard & Poors (2014). Effective April 2016,
the City no longer has LTGO rated debt.
Recipient of the Government Finance
Officers Association’s
Distinguished Budget
Presentation Award 2017-2018
&
Certificate of Achievement for
Excellence in Financial
Reporting 2013-2016
&
Outstanding Achievement
Award in Popular Annual
Financial Report FY 2017
46
July 20, 2021 Item #9 Page 245 of 332
4.1 Provide efficient and effective municipal
services.
LEAD
DEPT.
2018 2019-
2020
A. Invest resources in core functions based on
priorities and data driven metrics. ALL
B. Continually analyze risk assumed by the City,
adjust policies and programming if necessary. AD
CM
C. Develop an annual performance report card
and community dashboards using relevant
performance metrics.
CM
4.2 Evaluate revenues and expenditures and
respond to changing service needs.
LEAD
DEPT.
2018 2019-
2020
A. Maintain reserves to support the City in case of
economic fluctuations, emergency needs, and
to take advantage of emerging opportunities.
AD
B. Develop balanced biennial budgets consistent
with adopted financial policies.
a. Ensure all revenues, and expenditures
match allocated resources.
b. Review and update financial policies, six-
year financial forecasts and other six-
year financial plans (capital
improvement, information technology,
property management), and revenue
and expenditure manual.
AD
C. Diversify revenue base and explore innovative
funding sources. ALL
47
July 20, 2021 Item #9 Page 246 of 332
4.3 Make smart investments in people,
places, and resources.
LEAD
DEPT.
2018 2019-
2020
A. Continue to hire and cultivate top tier City
personnel.
AD
B. Seek and promote diverse citizen advisory
groups.
CC
ALL
C. Support and promote private economic
development.
CED
D. Pursue catalyst and emerging economic
development opportunities across the City.
CED
E. Continue to maintain our “Well City” status. AD
F. Be recognized as a regional civic leader. CM
FISCAL RESPONSIBILITY
48
July 20, 2021 Item #9 Page 247 of 332
37
49
July 20, 2021 Item #9 Page 248 of 332
TRANSPARENCY
GOAL: The City of Lakewood communicates its goals, successes, and
challenges to the community.
OBJECTIVES:
5.1 Dynamically promote a positive image of Lakewood.
5.2 Advocate for Lakewood at all levels of government.
5.3 Develop measureable outcomes and compare these
to national benchmarks.
5.4 Strengthen connection with stakeholders, partners,
and communities.
ALIGNS WITH VISION 2026:
50
July 20, 2021 Item #9 Page 249 of 332
LEAD DEPARTMENT:
COMMUNICATIONS
SUPPORTING DEPARTMENTS:
ALL
KEY PERFORMANCE INDICATORS
Development of a community
dashboard with benchmarks.
Implementation of a City Report
Card.
Increase in civic engagement.
Increased resident satisfaction
with municipal communication.
Increase coordination with
partner agencies and
institutions.
Continue efficient provision of
public records requests.
SUPPORTING DOCUMENTS
Biennial Budget
Comprehensive Plan
City Manager’s Bulletin
E-government platforms and social media
Connections Magazine
State of the City Address
51
July 20, 2021 Item #9 Page 250 of 332
Government was created for the people, by the people. An informed public is essential to
the success of our City. Community engagement and involvement in the planning and
decision making process makes Lakewood stronger and increases accountability. The City
endeavors to provide timely, accurate, and relevant information through the City’s e-
government platforms, traditional communication outlets, and provision of great customer
service. The City will make consistent, accountable, transparent, and responsible decisions.
The City will also continue its strong leadership position in local and regional affairs to ensure
the sustained success of Lakewood.
.
TRANSPARENCY
GOAL: The City of Lakewood communicates its goals, successes, and
challenges to the community.
#IamLakewood
2015 Blue Pencil and Gold
Screen Award Recipient
82,190
Total of Engaged Facebook
users in 2017 (Engagement includes any click or story created.)
5,432
MyLakewood311 online
citizen requests since
2016
97%
Completion Rate of
MyLakewood311
requests
52
July 20, 2021 Item #9 Page 251 of 332
5.1 Dynamically promote a positive image of
Lakewood.
LEAD
DEPT.
2018 2019-
2020
A. Expand meaningful, two-way communication
opportunities with community stakeholders and
regional partners.
COMM
ALL
B. Enhance city’s image through positive spotlights,
planning tools, land use codes, code enforcement,
and infrastructure improvements.
COMM
CED
PD
PW
5.2 Advocate for Lakewood at all levels of
government.
LEAD
DEPT.
2018 2019-
2020
A. Continue to serve in a leadership capacity in regional
and local affairs.
CM
SSMCP
B. Develop annual legislative agenda and proactively
engage with the County Council, state legislature,
and federal delegation.
CC
CM
SSMCP
C. Improve awareness of JBLM’s and Camp Murray’s
direct and indirect economic impacts on the city,
region, county, and state.
SSMCP
CM
CED
D. Advocate for increased transportation and parks
infrastructure funding.
PW
PSRC
TRANSPARENCY
53
July 20, 2021 Item #9 Page 252 of 332
5.3 Develop measureable outcomes and compare
these to national benchmarks.
LEAD
DEPT.
2018 2019-
2020
A. Provide quarterly updates that highlight specific
advancements or projects within goal areas.
ALL
B. Implement more frequent surveys to gauge the
community’s assessment of neighborhood conditions,
citizen satisfaction, community priorities, and specific
projects.
ALL
C. Develop an annual performance report card and
accessible “real time” community-dashboard.
CM
TRANSPARENCY
54
July 20, 2021 Item #9 Page 253 of 332
5.4 Strengthen connection with stakeholders,
partners, and communities.
LEAD
DEPT.
2018 2019-
2020
A. Craft and maintain accessible City online services,
website, and social media platforms.
COMM
B. Focus on inclusive engagement: Conduct concentrated
outreach for hard-to-reach and vulnerable populations.
ALL
C. Support and collaboratively engage with neighborhood
groups and associations.
CC
ALL
D. Continue partnership with JBLM and Camp Murray to
support access to information about workforce
development, healthcare, and services on and off base.
SSMCP
E. Strengthen City’s relationship with local school districts
and colleges.
CC
55
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56
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APPENDIX A: BIBLIOGRAPHY
U.S. Census Bureau; American Community Survey, 2012-
2016 American Community Survey Estimates; generated by
Becky Newton; using American FactFinder;
<http://factfinder2.census.gov>; (2017).
Chmura; JOBSEQ; generated by Workforce Central; using
JOBSEQ; < http://www.chmuraecon.com/jobseq>; (2017).
Zillow; Lakewood Real Estate Facts; generated by Shannon
Kelley-Fong; < https://www.zillow.com/homes/Lakewood-
WA/>; (2017).
Office of Financial Management; April 1 official population
estimates; <https://ofm.wa.gov/washington-data-
research/population-demographics/population-
estimates/april-1-official-population-estimates>; (2017).
Neighborhood scout;
<https://www.neighborhoodscout.com/wa/lakewood>
Safehome.org; Washington’s safest cities; generated by
Shannon Kelley-Fong;<https://www.safehome.org/safest-
cities/wa/>; (2017).
City of Lakewood; Business License report; generated by
Becky Newton; (2017)
City of Lakewood; Top Employers Survey; generated by
Becky Newton; (2016)
57
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58
July 20, 2021 Item #9 Page 257 of 332
LAKEWOOD CITY COUNCIL GOALS
Lakewood is a thriving, urban, South Puget Sound City, possessing the core values of family,
community, education and economic prosperity. We will advance these values by
recognizing our past, taking action in the present, and pursuing a dynamic future.
The City Council’s vision for Lakewood at its 30 Year Anniversary is a community:
Inspired by its own sense of history and progress;
Known for its safe and attractive neighborhoods, vibrant downtown, active arts and cultural
communities;
Sustained by robust economic growth and job creation;
Recognized for the excellence of its public and private schools, and its community and technical
colleges;
Characterized by the beauty of its lakes, parks and natural environment;
Acknowledged for excellence in the delivery of municipal services;
Leveraging and embracing of our diversity; and
Supportive of Joint Base Lewis McChord (JBLM), Camp Murray, service members and their families.
The purpose of the City Council Goals is to direct our community toward positive change and
serve as the policy direction for City government as well as the policy guide for developing and
implementing the City’s 2019-2020 biennial budget. Council goals guide the allocation of resources
through the budget and capital improvement program to assure that organizational work plans and
projects are developed and achieved that move the community forward.
Operational values improve and optimize the functional performance of the City to achieve the
Goals and Objectives listed in this plan.
Regional Partnerships –The City encourages and participates in regional approaches to
service delivery to the extent that a regional model produces efficiencies and cost savings,
and ultimately improves service to our citizens.
Efficiency –The City is committed to providing public services in the most efficient manner
possible and maximizing the public’s return on its investment. The City will concentrate
efforts on data-driven decisions that optimize available resources.
Accountability – The City of Lakewood is accountable to the community for the
achievement of goals. The City will identify meaningful metrics and determine a series of
benchmark goals. The City will track performances over the next three years, adjusting
when necessary to optimize services.
Proactive Focus –The City proactively focuses on the entire condition of the City. The City
will promote long-term financial and strategic planning backed by quantifiable data and
analysis.
59
July 20, 2021 Item #9 Page 258 of 332
ECONOMIC DEVELOPMENT
GOAL: The City of Lakewood promotes and supports a dynamic and robust local
economy.
Objectives:
1.1 Align economic goals and resources across departments.
A. Develop and implement a comprehensive economic development strategy that aligns with
the Strategic Plan.
B. Direct growth through sound planning. Update land use codes and streamline internal
processes.
1.2 Pursue infrastructure improvements vital to economic development and to bolster
the City’s competiveness.
A. Implement and invest in catalyst projects that promote private investment, i.e., a Downtown
Plan, Lakewood Colonial Plaza, Woodbrook Business Park, and I-5 commercial corridor
(“Lakewood Landing”).
B. Improve underutilized commercial land by achieving the military land swap, WSDOT facility
relocation, revision of zoning regulations where appropriate, and minimize nonconforming
uses.
C. Expand utilities and community assets, such as sewers, libraries, etc.
D. Enhance commercial corridors, off-ramps, and City entry points through improvements and
wayfaring signage.
1.3 Enhance and diversify housing stock and improve multi-generational community
assets.
A. Improve programs and policies to increase homeownership and diversify housing stock.
B. Minimize nonconforming uses.
C. Actively advance condominium regulation reform to expand homeownership opportunities.
D. Continue to support youth and senior programming and expand community events.
E. Support and preserve historical buildings and other local places of significance.
1.4 Foster collaborative and advantageous partnerships with businesses, community
members, and regional partners.
A. Be a leader in local economic development.
B. Analyze and influence regional transportation and planning policies.
C. Continue partnership with JBLM and Camp Murray to improve connectivity, land use
development, and transportation near bases.
D. Expand partnership with the Chamber of Commerce, neighborhood groups and associations,
and other civic groups.
E. Develop an educated workforce through collaboration with local educational institutions to
leverage collective resources and to enhance K-12 and higher education opportunities.
1.5 Promote and facilitate sustainable economic development.
A. Focus resources on business creation, retention, and expansion.
B. Promote an entrepreneurial environment, encourage a balance of manufacturing,
commercial, and retail businesses.
C. Continue to leverage existing assets such as location, access, lakes, parks, civic engagement
opportunities, transit options, and cultural amenities.
D. Develop and implement an imaging campaign that confidently promotes recent
accomplishments and community assets.
E. Promote and deploy prudent business incentives to enhance economic development
strategies.
CATALYST
PROJECTS
HOUSING
BRANDING
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July 20, 2021 Item #9 Page 259 of 332
DEPENDABLE INFRASTRUCTURE
GOAL: The City of Lakewood provides safe, clean, well-maintained, and dependable
infrastructure.
Objectives:
2.1 Implement capital infrastructure projects to improve transportation, park, and
utility systems.
A. Identify future transportation upgrades from the travel demand model (TDM) and
update the comprehensive plan and six-year TIP when necessary.
B. Expand neighborhood infrastructure improvements increasing access to roadways,
parks, and public buildings.
C. Implement and update the Park’s Legacy Plan and make strategic property additions to
improve parks.
D. Implement technology solutions to enhance accessibility, operations, and services.
E. Partner with stakeholders to identify and implement infrastructure solutions.
2.2 Invest in preventative maintenance of facilities, parks, and streets to protect
City assets.
A. Implement best management practices to reduce long-term costs, protect citizens, and
environmental hazards.
B. Sustain infrastructure to ensure it is reliable, safe, aesthetically pleasing, cost effective,
and improves municipal services.
2.3 Advance infrastructure projects that enhance the City’s identity and diversity.
A. Enhance and upgrade street amenities, public right-of-way, and City wayfaring signage.
B. Showcase art, culture, and history to enhance Lakewood’s sense of place.
2.4 Increase connectivity and accessibility.
A. Leverage technology and multi-use infrastructure to improve accessibility in the City
and neighboring communities.
B. Invest in smart growth solutions to maximize efficiency and enhance sense of place.
C. Implement “complete streets” and non-motorized transportation projects that enable
safe access for all users, and increases connectivity between neighborhoods, parks, and
commercial areas.
TRANSPORT
-ATION
61
July 20, 2021 Item #9 Page 260 of 332
PUBLIC SAFETY
GOAL: The City of Lakewood is one of the safest cities in Washington State.
Objectives:
3.1 Improve community safety and reduce crime through data driven processes.
A. Enhance law enforcement services through on-going training and new technologies.
B. Promote crime prevention through environmental design (CPTED) in facility
development.
C. Develop, practice, and implement emergency management plans.
3.2 Match perception of public safety with reality.
A. Promote advancements and achievements in public safety that includes publicizing the
safety of the community.
B. Create a community dashboard to display public safety data.
C. Provide streamlined and innovative resources for citizens.
3.3 Provide resources to support the health, welfare, and safety of the community.
A. Increase proactive abatement, code enforcement, and housing safety programs.
B. Encourage neighborhood association initiatives.
C. Support creative criminal justice and alternative diversion programs.
D. Take a proactive role in legislative advocacy in matters which negatively impact public
safety.
3.4 Expand community outreach and educational programs.
A. Cultivate and sustain collaborative partnerships with law enforcement and citizens to
develop effective solutions, increase trust, and encourage mutual accountability.
B. Continue to improve communication efforts with multicultural communities to bridge
gaps and increase trust.
C. Emphasize crime prevention through public education.
D. Continue innovative approaches to address mental health and reduce homelessness.
HOUSING
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July 20, 2021 Item #9 Page 261 of 332
FISCAL RESPONSIBILITY
GOAL: The City of Lakewood maintains a strong fiscal position.
Objectives:
4.1 Provide efficient and effective municipal services.
A. Invest resources in core functions based on priorities and data driven metrics.
B. Continually analyze risk assumed by the City, adjust policies and programming if
necessary.
C. Develop an annual performance report card and community dashboards using
relevant performance metrics.
4.2 Evaluate revenues and expenditures and respond to changing service needs.
A. Maintain reserves to support the City in case of economic fluctuations, emergency
needs, and to take advantage of emerging opportunities.
B. Develop balanced biennial budgets consistent with adopted financial policies.
a) Ensure all revenues, and expenditures match allocated resources.
b) Review and update financial policies, six-year financial forecasts and other six-
year financial plans (capital improvement, information technology, property
management), and revenue and expenditure manual.
C. Diversify revenue base and explore innovative funding sources.
4.3 Make smart investments in people, places, and resources.
A. Continue to hire and cultivate top tier City personnel.
B. Seek and promote diverse citizen advisory groups.
C. Support and promote private economic development.
D. Pursue catalyst and emerging economic development opportunities across the City.
E. Continue to maintain our “Well City” status.
F. Be recognized as a regional civic leader.
SERVICE
PROVISION
RESERVES
63
July 20, 2021 Item #9 Page 262 of 332
TRANSPARENCY
GOAL: The City of Lakewood communicates its goals, successes, and challenges to
the community.
Objectives:
5.1 Dynamically promote a positive image of Lakewood.
A. Expand meaningful, two-way communication opportunities with community
stakeholders and regional partners.
B. Enhance city’s image through positive spotlights, planning tools, land use codes,
code enforcement, and infrastructure improvements.
5.2 Advocate for Lakewood at all levels of government.
A. Continue to serve in a leadership capacity in national, regional, and local affairs.
B. Develop annual legislative agenda and proactively engage with the County Council,
state legislature, and federal delegation.
C. Improve awareness of JBLM’s and Camp Murray’s direct and indirect economic
impacts on the city, region, county, and state.
D. Advocate for increased transportation and parks infrastructure funding.
5.3 Develop measureable outcomes and compare these to national
benchmarks.
A. Provide quarterly updates that highlight specific advancements or projects within
goal areas.
B. Implement more frequent surveys to gauge the community’s assessment of
neighborhood conditions, citizen satisfaction, community priorities, and specific
projects.
C. Develop an annual performance report card and accessible “real time”
community-dashboard.
5.4 Strengthen connection with stakeholders, partners, and communities.
A. Craft and maintain accessible City online services, website, and social media
platforms.
B. Focus on inclusive engagement: Conduct concentrated outreach for hard-to-reach
and vulnerable populations.
C. Support and collaboratively engage with neighborhood groups and associations.
D. Continue partnership with JBLM and Camp Murray to support access to
information about workforce development, healthcare, and services on and off
base.
E. Strengthen City’s relationship with local school districts and colleges.
BRANDING
64
July 20, 2021 Item #9 Page 263 of 332
65
July 20, 2021 Item #9 Page 264 of 332
GOAL OBJECTIVE STRATEGY DEPT1 DEPT2 DEPT3 DEPT4 0
Economic Development 1.5 Promote and facilitate sustainable economic development.
C. Continue to leverage existing assets such as location, access, lakes, parks, civic engagement opportunities, transit
options, and cultural amenities.
ALL FALSE
Public Safety 3.1 Improve community safety and reduce
crime through data driven processes.
C. Develop, practice, and implement emergency
management plans. ALL FALSE
Public Safety 3.2 Match perception of public safety with reality. C. Provide streamlined and innovative resources for citizens.ALL FALSE
Public Safety 3.3 Provide resources to support the health,
welfare, and safety of the community.B. Encourage neighborhood association initiatives.ALL FALSE
Public Safety 3.4 Expand community outreach and educational programs.B. Continue to improve communication efforts with multicultural communities to bridge gaps and increase trust.ALL FALSE
Fiscal Responsibility 4.1 Provide efficient and effective municipal
services
A. Invest resources in core functions based on priorities
and data driven metrics.ALL FALSE
Fiscal Responsibility 4.2 Evaluate revenues and expenditures and respond to changing service needs.C. Diversify revenue base and explore innovative funding sources.ALL FALSE
Fiscal Responsibility 4.3 Make smart investments in people,
places, and resources.B. Seek and promote diverse citizen advisory groups.ALL FALSE
Transparency 5.1 Dynamically promote a positive image of Lakewood.
A. Expand meaningful, two-way communication
opportunities with community stakeholders and regional partners. ALL FALSE
Transparency 5.3 Develop measureable outcomes and
compare these to national benchmarks.
A. Provide quarterly updates that highlight specific
advancements or projects within goal areas.ALL FALSE
Transparency 5.3 Develop measureable outcomes and compare these to national benchmarks.
B. Implement more frequent surveys to gauge the
community’s assessment of neighborhood conditions, citizen satisfaction, community priorities, and specific projects. ALL FALSE
Transparency 5.4 Strengthen connection with
stakeholders, partners, and communities.
B. Focus on inclusive engagement: Conduct concentrated outreach for hard-to-reach and vulnerable
populations.
ALL FALSE
Transparency 5.4 Strengthen connection with stakeholders, partners, and communities. C. Support and collaboratively engage with
neighborhood groups and associations.ALL FALSE
ALL DEPARTMENTS
APPENDIX C: Council Goals by Department
66
July 20, 2021 Item #9 Page 265 of 332
GOAL OBJECTIVE STRATEGY DEPT1 DEPT2 DEPT3 DEPT4
Economic
Development
1.3 Enhance and diversify housing stock and
improve multi-generational community
assets.
C. Actively advance condominium regulation reform to
expand homeownership opportunities. CC CM LG
Economic
Development
1.4 Foster collaborative and advantageous
partnerships with businesses, community
members, and regional partners.
E. Develop an educated workforce through collaboration
with local educational institutions to leverage collective
resources and to enhance K-12 and higher education
opportunities.
CC CM
Public Safety 3.3 Provide resources to support the health,
welfare, and safety of the community.
C. Support creative criminal justice and alternative
diversion programs.CC MC
Public Safety 3.3 Provide resources to support the health, welfare, and safety of the community.D. Take a proactive role in legislative advocacy in matters
which negatively impact public safety.CC CM LG
Transparency 5.2 Advocate for Lakewood at all levels of government.
B. Develop annual legislative agenda and proactively engage with the County Council, state legislature, and federal delegation.CC CM SSMCP
Transparency 5.4 Strengthen connection with
stakeholders, partners, and communities.
E. Strengthen City’s relationship with local school districts
and colleges.CC
CITY COUNCIL
67
July 20, 2021 Item #9 Page 266 of 332
GOAL OBJECTIVE STRATEGY DEPT1 DEPT2 DEPT3 DEPT4
Economic
Development
1.3 Enhance and diversify housing stock and
improve multi-generational community
assets.
C. Actively advance condominium regulation reform to
expand homeownership opportunities. CC CM LG
Economic
Development
1.4 Foster collaborative and advantageous
partnerships with businesses, community
members, and regional partners.
B. Analyze and influence regional transportation and
planning policies. CM CED LG
Economic
Development
1.4 Foster collaborative and advantageous
partnerships with businesses, community
members, and regional partners.
C. Continue partnership with JBLM and Camp Murray to
improve connectivity, land use development, and
transportation near bases.
CM SSMCP CED
Economic Development
1.4 Foster collaborative and advantageous partnerships with businesses, community members, and regional partners.
E. Develop an educated workforce through collaboration
with local educational institutions to leverage collective
resources and to enhance K-12 and higher education
opportunities.
CC CM
Public Safety 3.2 Match perception of public safety with reality. B. Create a community dashboard to display public safety data.CM
Public Safety 3.3 Provide resources to support the health,
welfare, and safety of the community.
D. Take a proactive role in legislative advocacy in matters
which negatively impact public safety.CC CM LG
Fiscal Responsibility 4.1 Provide efficient and effective municipal
services
B. Continually analyze risk assumed by the City, adjust
policies and programming if necessary.AD CM LG
Fiscal Responsibility 4.1 Provide efficient and effective municipal
services
C. Develop an annual performance report card and
community dashboards using relevant performance
metrics.
CM
Fiscal Responsibility 4.3 Make smart investments in people,
places, and resources.F. Be recognized as a regional civic leader.CM
Transparency 5.2 Advocate for Lakewood at all levels of government.A. Continue to serve in a leadership capacity in national, regional, and local affairs. CM SSMCP CED
Transparency 5.2 Advocate for Lakewood at all levels of
government.
B. Develop annual legislative agenda and proactively engage with the County Council, state legislature, and federal delegation.CC CM SSMCP
Transparency 5.2 Advocate for Lakewood at all levels of
government.
C. Improve awareness of JBLM’s and Camp Murray’s
direct and indirect economic impacts on the city, region,
county, and state.
SSMCP CM CED
Transparency 5.3 Develop measureable outcomes and
compare these to national benchmarks.
C. Develop an annual performance report card and
accessible “real time” community-dashboard.CM
CITY MANAGER
68
July 20, 2021 Item #9 Page 267 of 332
GOAL OBJECTIVE STRATEGY DEPT1 DEPT2 DEPT3 DEPT4
Economic
Development
1.5 Promote and facilitate sustainable
economic development.
D. Develop and implement an imaging campaign that
confidently promotes recent accomplishments and
community assets.
COMM
Public Safety 3.2 Match perception of public safety with
reality.
A. Promote advancements and achievements in public
safety that includes publicizing the safety of the community.PD COMM
Transparency 5.1 Dynamically promote a positive image
of Lakewood.
B. Enhance city’s image through positive spotlights,
planning tools, land use codes, code enforcement, and
infrastructure improvements.
COMM CED PD PW
Transparency 5.4 Strengthen connection with stakeholders, partners, and communities. A. Craft and maintain accessible City online-services,
website, and social media platforms.COMM LG AD
COMMUNICATIONS
76
July 20, 2021 Item #9 Page 268 of 332
GOAL OBJECTIVE STRATEGY DEPT1 DEPT2 DEPT3 DEPT4
Economic
Development
1.1 Align economic goals and resources
across departments.
A. Develop and implement a comprehensive economic
development strategy that aligns with the Strategic Plan. CED
Economic
Development
1.1 Align economic goals and resources
across departments.
B. Direct growth through sound planning. Update land use
codes and streamline internal processes. CED LG
Economic
Development
1.2 Pursue infrastructure improvements vital
to economic development and to bolster
the City’s competiveness.
A. Implement and invest in catalyst projects that promote
private investment, i.e., a Downtown Plan, Lakewood
Colonial Plaza, Woodbrook Business Park, and I-5
commercial corridor (“Lakewood Landing”).
CED
Economic Development
1.2 Pursue infrastructure improvements vital to economic development and to bolster the City’s competiveness.
B. Improve underutilized commercial land by achieving the
military land swap, WSDOT facility relocation, revision of
zoning regulations where appropriate, and minimize
nonconforming uses.
CED
Economic Development
1.2 Pursue infrastructure improvements vital to economic development and to bolster the City’s competiveness.
C. Expand utilities and community assets, such as sewers, libraries, etc.PW CED LG
Economic
Development
1.2 Pursue infrastructure improvements vital
to economic development and to bolster
the City’s competiveness.
D. Enhance commercial corridors, off-ramps, and City entry
points through improvements and wayfaring signage. PW CED PRCS
Economic
Development
1.3 Enhance and diversify housing stock and
improve multi-generational community
assets.
A. Improve programs and policies to increase
homeownership and diversify housing stock.CED
Economic
Development
1.3 Enhance and diversify housing stock and
improve multi-generational community
assets.
B. Minimize nonconforming uses.CED LG
Economic Development
1.3 Enhance and diversify housing stock and
improve multi-generational community assets.
E. Support and preserve historical buildings and other local
places of significance. CED
Economic Development
1.4 Foster collaborative and advantageous partnerships with businesses, community members, and regional partners.A. Be a leader in local economic development.CED
Economic
Development
1.4 Foster collaborative and advantageous
partnerships with businesses, community
members, and regional partners.
B. Analyze and influence regional transportation and
planning policies. CM CED LG
Economic
Development
1.4 Foster collaborative and advantageous
partnerships with businesses, community
members, and regional partners.
C. Continue partnership with JBLM and Camp Murray to
improve connectivity, land use development, and
transportation near bases.
CM SSMCP CED
Economic
Development
1.4 Foster collaborative and advantageous
partnerships with businesses, community
members, and regional partners.
D. Expand partnership with the Chamber of Commerce,
neighborhood groups and associations, and other civic
groups.
CED
Economic
Development
1.5 Promote and facilitate sustainable
economic development.
A. Focus resources on business creation, retention, and
expansion. CED
Economic Development 1.5 Promote and facilitate sustainable economic development.
B. Promote an entrepreneurial environment, encourage a balance of manufacturing, commercial, and retail
businesses.
CED
Economic
Development
1.5 Promote and facilitate sustainable
economic development.
E. Promote and deploy prudent business incentives to
enhance economic development strategies.CED LG
COMMUNITY AND ECONOMIC DEVELOPMENT
69
July 20, 2021 Item #9 Page 269 of 332
Public Safety 3.3 Provide resources to support the health,
welfare, and safety of the community.
A. Increase proactive abatement, code enforcement,
and housing safety programs. CED PD LG
Public Safety 3.4 Expand community outreach and
educational programs.
D. Continue innovative approaches to address mental
health and reduce homelessness.PD CED
Fiscal Responsibility 4.3 Make smart investments in people,
places, and resources.C. Support and promote private economic development.CED
Fiscal Responsibility 4.3 Make smart investments in people,
places, and resources.
D. Pursue catalyst and emerging economic development
opportunities across the City. CED
Transparency 5.1 Dynamically promote a positive image of Lakewood.
B. Enhance city’s image through positive spotlights,
planning tools, land use codes, code enforcement, and
infrastructure improvements.
COMM CED PD PW
Transparency 5.2 Advocate for Lakewood at all levels of government.A. Continue to serve in a leadership capacity in national, regional, and local affairs. CM SSMCP CED
Transparency 5.2 Advocate for Lakewood at all levels of
government.
C. Improve awareness of JBLM’s and Camp Murray’s
direct and indirect economic impacts on the city, region,
county, and state.
SSMCP CM CED
70
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GOAL OBJECTIVE STRATEGY DEPT1 DEPT2 DEPT3 DEPT4
Economic
Development
1.2 Pursue infrastructure improvements vital
to economic development and to bolster
the City’s competiveness.
C. Expand utilities and community assets, such as sewers,
libraries, etc.PW CED LG
Economic
Development
1.2 Pursue infrastructure improvements vital
to economic development and to bolster
the City’s competiveness.
D. Enhance commercial corridors, off-ramps, and City entry
points through improvements and wayfaring signage. PW CED PRCS
Dependable
Infrastructure
2.1 Implement capital infrastructure projects
to improve transportation, park, and utility
systems
A. Identify future transportation upgrades from the travel
demand model (TDM) and update the comprehensive plan
and six-year TIP when necessary.
PW AD
Dependable Infrastructure
2.1 Implement capital infrastructure projects to improve transportation, park, and utility systems
B. Expand neighborhood infrastructure improvements
increasing access to roadways, parks, and public buildings. PW
Dependable Infrastructure
2.1 Implement capital infrastructure projects to improve transportation, park, and utility systems
D. Implement technology solutions to enhance accessibility, operations, and services.PW PRCS
Dependable
Infrastructure
2.1 Implement capital infrastructure projects
to improve transportation, park, and utility
systems
E. Partner with stakeholders to identify and implement
infrastructure solutions. PW
Dependable
Infrastructure
2.2 Invest in preventative maintenance of
facilities, parks, and streets to protect City
assets.
A. Implement best management practices to reduce long-
term costs, protect citizens, and environmental hazards. PW PRCS
Dependable
Infrastructure
2.2 Invest in preventative maintenance of
facilities, parks, and streets to protect City
assets.
B. Sustain infrastructure to ensure it is reliable, safe,
aesthetically pleasing, cost effective, and improves
municipal services.
PW PRCS
Dependable Infrastructure 2.3 Advance infrastructure projects that enhance the City’s identity and diversity.A. Enhance and upgrade street amenities, public right-of-
way, and City wayfaring signage.PW PRCS
Dependable Infrastructure 2.4 Increase connectivity and accessibility.A. Leverage technology and multi-use infrastructure to improve accessibility in the City and neighboring communities.PW
Dependable
Infrastructure 2.4 Increase connectivity and accessibility.B. Invest in smart growth solutions to maximize efficiency
and enhance sense of place.PW PRCS
Dependable
Infrastructure 2.4 Increase connectivity and accessibility.
C. Implement “complete streets” and non-motorized
transportation projects that enable safe access for all users,
and increases connectivity between neighborhoods, parks,
and commercial areas.
PW PRCS
Public Safety 3.1 Improve community safety and reduce
crime through data driven processes.
B. Promote crime prevention through environmental
design (CPTED) in facility development.PW
Transparency 5.1 Dynamically promote a positive image
of Lakewood.
B. Enhance city’s image through positive spotlights,
planning tools, land use codes, code enforcement, and
infrastructure improvements.
COMM CED PD PW
Transparency 5.2 Advocate for Lakewood at all levels of government.D. Advocate for increased transportation and parks infrastructure funding. PW PRCS
PUBLIC WORKS
71
July 20, 2021 Item #9 Page 271 of 332
GOAL OBJECTIVE STRATEGY DEPT1 DEPT2 DEPT3 DEPT4
Economic
Development
1.2 Pursue infrastructure improvements vital
to economic development and to bolster
the City’s competiveness.
D. Enhance commercial corridors, off-ramps, and City entry
points through improvements and wayfaring signage. PW CED PRCS
Economic
Development
1.3 Enhance and diversify housing stock and
improve multi-generational community
assets.
D. Continue to support youth and senior programming and
expand community events.PRCS
Dependable
Infrastructure
2.1 Implement capital infrastructure projects
to improve transportation, park, and utility
systems
C. Implement and update the Park’s Legacy Plan and
make strategic property additions to improve parks. PRCS
Dependable Infrastructure
2.1 Implement capital infrastructure projects to improve transportation, park, and utility systems
D. Implement technology solutions to enhance
accessibility, operations, and services.PW PRCS
Dependable Infrastructure
2.2 Invest in preventative maintenance of facilities, parks, and streets to protect City assets.
A. Implement best management practices to reduce long-term costs, protect citizens, and environmental hazards. PW PRCS
Dependable
Infrastructure
2.2 Invest in preventative maintenance of
facilities, parks, and streets to protect City
assets.
B. Sustain infrastructure to ensure it is reliable, safe,
aesthetically pleasing, cost effective, and improves municipal services. PW PRCS
Dependable
Infrastructure
2.3 Advance infrastructure projects that
enhance the City’s identity and diversity.
A. Enhance and upgrade street amenities, public right-of-
way, and City wayfaring signage.PW PRCS
Dependable
Infrastructure
2.3 Advance infrastructure projects that
enhance the City’s identity and diversity.
B. Showcase art, culture, and history to enhance
Lakewood’s sense of place. PRCS
PARKS, RECREATION, & COMMUNITY SERVICES
72
July 20, 2021 Item #9 Page 272 of 332
GOAL OBJECTIVE STRATEGY DEPT1 DEPT2 DEPT3 DEPT4
Economic
Development
1.1 Align economic goals and resources
across departments.
B. Direct growth through sound planning. Update land use
codes and streamline internal processes. CED LG
Economic
Development
1.2 Pursue infrastructure improvements vital
to economic development and to bolster
the City’s competiveness.
C. Expand utilities and community assets, such as sewers,
libraries, etc.PW CED LG
Economic
Development
1.3 Enhance and diversify housing stock and
improve multi-generational community
assets.
B. Minimize nonconforming uses.CED LG
Economic Development
1.3 Enhance and diversify housing stock and improve multi-generational community assets.
C. Actively advance condominium regulation reform to
expand homeownership opportunities. CC CM LG
Economic Development
1.4 Foster collaborative and advantageous partnerships with businesses, community members, and regional partners.
B. Analyze and influence regional transportation and planning policies. CM CED LG
Economic
Development
1.5 Promote and facilitate sustainable
economic development.
E. Promote and deploy prudent business incentives to
enhance economic development strategies.CED LG
Public Safety 3.3 Provide resources to support the health,
welfare, and safety of the community.
A. Increase proactive abatement, code enforcement,
and housing safety programs. CED PD LG
Public Safety 3.3 Provide resources to support the health,
welfare, and safety of the community.
D. Take a proactive role in legislative advocacy in matters
which negatively impact public safety.CC CM LG
Fiscal Responsibility 4.1 Provide efficient and effective municipal services B. Continually analyze risk assumed by the City, adjust
policies and programming if necessary.AD CM LG
Transparency 5.4 Strengthen connection with stakeholders, partners, and communities. A. Craft and maintain accessible City online-services, website, and social media platforms.COMM LG AD
LEGAL
73
July 20, 2021 Item #9 Page 273 of 332
GOAL OBJECTIVE STRATEGY DEPT1 DEPT2 DEPT3 DEPT4
Public Safety 3.3 Provide resources to support the health,
welfare, and safety of the community.
C. Support creative criminal justice and alternative
diversion programs.CC MC
MUNICIPAL COURT
The Municipal Court is a court of limited jurisdiction that handles infractions, misdemeanors and gross misdemeanor offenses that occur in the City of Lakewood. The Municipal Court provides court services on a contract basis to the City of University Place, Town of Steilacoom and the City of DuPont. Programs of the Municipal Court include: Municipal Court road tour; transportation of defendants to court for pending hearings; electronic home monitoring (EHM); community service work crew program; veterans’ court; probation; and video arraignment at Nisqually Corrections.
74
July 20, 2021 Item #9 Page 274 of 332
GOAL OBJECTIVE STRATEGY DEPT1 DEPT2 DEPT3 DEPT4
Public Safety 3.1 Improve community safety and reduce
crime through data driven processes.
A. Enhance law enforcement services through on-going
training and new technologies.PD
Public Safety 3.2 Match perception of public safety with
reality.
A. Promote advancements and achievements in public
safety that includes publicizing the safety of the community.PD COMM
Public Safety 3.3 Provide resources to support the health,
welfare, and safety of the community.
A. Increase proactive abatement, code enforcement,
and housing safety programs. CED PD LG
Public Safety 3.4 Expand community outreach and educational programs.
A. Cultivate and sustain collaborative partnerships with
law enforcement and citizens to develop effective
solutions, increase trust, and encourage mutual
accountability.
PD
Public Safety 3.4 Expand community outreach and educational programs.C. Emphasize crime prevention through public education.PD
Public Safety 3.4 Expand community outreach and
educational programs.
D. Continue innovative approaches to address mental
health and reduce homelessness.PD CED
Transparency 5.1 Dynamically promote a positive image
of Lakewood.
B. Enhance city’s image through positive spotlights,
planning tools, land use codes, code enforcement, and
infrastructure improvements.
COMM CED PD PW
POLICE
75
July 20, 2021 Item #9 Page 275 of 332
GOAL OBJECTIVE STRATEGY DEPT1 DEPT2 DEPT3 DEPT4
Economic Development
1.4 Foster collaborative and advantageous partnerships with businesses, community members, and regional partners.
C. Continue partnership with JBLM and Camp Murray to
improve connectivity, land use development, and
transportation near bases.
CM SSMCP CED
Transparency 5.2 Advocate for Lakewood at all levels of government.A. Continue to serve in a leadership capacity in national, regional, and local affairs. CM SSMCP CED
Transparency 5.2 Advocate for Lakewood at all levels of
government.
B. Develop annual legislative agenda and proactively
engage with the County Council, state legislature, and
federal delegation.
CC CM SSMCP
Transparency 5.2 Advocate for Lakewood at all levels of
government.
C. Improve awareness of JBLM’s and Camp Murray’s
direct and indirect economic impacts on the city, region,
county, and state.
SSMCP CM CED
Transparency 5.4 Strengthen connection with
stakeholders, partners, and communities.
D. Continue partnership with JBLM and Camp Murray to
support access to information about workforce
development, healthcare, and services on and off base.
SSMCP
SOUTH SOUND MILITARY COMMUNITIES PARTNERSHIP
77
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78
July 20, 2021 Item #9 Page 277 of 332
CITY OF MODESTO
STRATEGIC PLAN
2020-2025
The Strategic Plan
includes
Vision
Mission
Goals and
Strategies
July 20, 2021 Item #9 Page 278 of 332
Page i
Modesto Strategic Plan 2020-2025 October 2019
Prepared for the City of Modesto by Management Partners
July 20, 2021 Item #9 Page 279 of 332
Table of Contents Page ii
Modesto Strategic Plan 2020-2025 October 2019
TABLE OF CONTENTS
Table of Contents
Message From The City Manager ................................................................................................................... 1
Strategic Plan Overview .................................................................................................................................. 2
City of Modesto Leadership ............................................................................................................................ 3
Strategic Planning Process ............................................................................................................................. 4
Vision ................................................................................................................................................................ 6
Mission ............................................................................................................................................................. 7
Areas of Focus ................................................................................................................................................. 8
Quality of Life Goals and Strategies ............................................................................................................... 9
Goal A. Improve Community Safety ............................................................................................................. 10
Goal B. Invest in Beautification Efforts .......................................................................................................... 11
Goal C. Develop Homelessness and Housing Plan ...................................................................................... 12
Goal D. Ensure Safe, Efficient, and Reliable Infrastructure ........................................................................... 13
Economic Vitality Goals and Strategies ....................................................................................................... 14
Goal E. Drive Economic Vitality .................................................................................................................... 15
Goal F. Build the Modesto Brand .................................................................................................................. 16
Goal G. Make Downtown a Destination ........................................................................................................ 17
Service Delivery Goals and Strategies ......................................................................................................... 18
Goal H. Achieve Financial Sustainability ...................................................................................................... 19
Goal I. Promote Trust and Engagement ....................................................................................................... 20
Goal J. Build a High-Performance Organization ........................................................................................... 21
Conclusion ..................................................................................................................................................... 22
July 20, 2021 Item #9 Page 280 of 332
Page iii
Modesto Strategic Plan 2020-2025 October 2019
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July 20, 2021 Item #9 Page 281 of 332
MESSAGE FROM THE CITY MANAGER Page 1
Modesto Strategic Plan 2020-2025 October 2019
MESSAGE FROM THE CITY MANAGER
To the Mayor and City Council, Community Members and
City Staff,
We are pleased to present the City of Modesto’s 2020 –
2025 Strategic Plan. The plan serves as a roadmap for Modesto’s
promise as a place where our inclusive community can prosper, and
innovation grows.
The attached document is the result of a year-long planning process
that included the community, city management, and city staff.
Through the process, the Council and executive team identified ten
long-range goals and specific strategies for reaching those goals.
Our vision, mission, and goals focus on engaging with and serving
the community. The strategies implementation action plan allows us
to proactively, efficiently, and effectively provide that service.
Respectfully,
Joe Lopez
City Manager
October 2019
July 20, 2021 Item #9 Page 282 of 332
Strategic Plan Overview Page 2
Modesto Strategic Plan 2020-2025 October 2019
STRATEGIC PLAN OVERVIEW
The City of Modesto’s strategic plan contains the elements shown in the
graphic below. Regular progress reporting is an important task that
ensures plan implementation. In addition, Council agenda reports may
reference the goals and strategies contained in this plan. These steps
keep the Council and public informed of how well the plan is being
implemented.
July 20, 2021 Item #9 Page 283 of 332
City of Modesto Leadership Page 3
Modesto Strategic Plan 2020-2025 October 2019
CITY OF MODESTO LEADERSHIP
CITY COUNCIL
Ted Brandvold, Mayor Mani Grewal, District 1 Councilmember
Tony Madrigal, District 2 Councilmember
Kristi Ah You, District 3 Councilmember
Bill Zoslocki, District 4 Councilmember
Jenny Kenoyer, District 5 Councilmember
Doug Ridenour, District 6 Councilmember
Executive Team
Joseph Lopez, City Manager
Caluha Barnes, Deputy City Manager
Scotty Douglass, Deputy City Manager
Adam Lindgren, City Attorney
Stephanie Lopez, City Clerk
Galen Carroll, Chief of Police
Rick Armendariz, Assistant Police Chief
Alan Ernst, Fire Chief
DeAnna Christensen, Director of Finance
Jaylen French, Community and
Economic Development Director
Bill Sandhu, Public Works Director
Laurie Smith, Parks, Recreation and
Neighborhoods Director
William Wong, Director of Utilities
Norma Santoyo, Human Resources
Director
Charlie Haase, Chief Information Officer
Thomas Reeves, Community and
Media Relations Officer
July 20, 2021 Item #9 Page 284 of 332
Strategic Planning Process Page 4
Modesto Strategic Plan 2020-2025 October 2019
STRATEGIC PLANNING PROCESS
The Strategic Plan was built
using input from an array of stakeholders representing
diverse interests including
the City Council, members of
the City’s Advisory Boards
and Commissions, community members and
City staff.
Strategic planning plays an important role in the City’s policy development
and prioritization processes and has included the creation of annual action
plans since FY 2008-09. The City’s FY 2018-19 budget includes five
overarching goals, the first of which is the adoption of an updated strategic
plan. The City’s prior strategic plan was adopted by the City Council in March
of 2015 and served as a roadmap for FY 2015-16 through FY 2018-19.
The City of Modesto engaged Management Partners to assist with the
development of the strategic plan. To update the plan, a wide range of
stakeholders were invited to provide input and develop goals and strategies.
Stakeholders included the following:
• City Council
• Members of Citizen Advisory Boards and Commissions
• Community members
• City Staff
CITY COUNCIL AND CITY MANAGER INTERVIEWS
Management Partners conducted one-on-one interviews with each member
of the City Council and the City Manager. These interviews clarified the
overall direction for the strategic plan and offered insights into the City
Council’s and the City Manager’s assessment of the City’s strengths,
limitations, opportunities, and threats (SLOT); their key priorities for the
next five years; and their expectations for the strategic planning process.
A STRATEGIC PLAN ENSURES MODESTO IS
PURSUING ITS GOALS
WITH INTENTION AND
PURPOSE. 697 community members
provided their opinions and vision for the future as part of an online community survey. 7 Town Hall meetings were
attended by Modesto residents and led by City Staff
between March 21st and April 17th, 2019.
July 20, 2021 Item #9 Page 285 of 332
Strategic Planning Process Page 5
Modesto Strategic Plan 2020-2025 October 2019
CITY BOARDS AND COMMISSIONS FOCUS GROUPS
Management Partners convened a series of focus groups with the chairs
and vice-chairs of the Modesto’s Citizen Advisory Groups. Community
leaders were asked to share their input on Modesto’s key accomplishments,
its major challenges, and their thoughts about the future for the City. The
focus group format allowed for a synergy of ideas and inclusion of different
perspectives.
ONLINE COMMUNITY SURVEY
The City partnered with California State University (CSU) Stanislaus to
design and conduct an online community survey in the spring of 2019.
Residents were asked to provide their opinions on Modesto as a place to
live, their satisfaction with City services, and their priorities for the City’s
future.
STAFF QUESTIONNAIRE
The City’s executive team was invited to respond to a survey to provide their
input. Like the individual interviews with the City Council and City Manager,
the purpose of the questionnaire was to solicit the team’s input about the
City’s strengths, limitations, opportunities, threats, and obtain information
about major ongoing and future projects and initiatives.
TOWN HALL MEETINGS
Based on information gathered during the focus groups and via the online
survey, City staff facilitated a series of seven town hall meetings, one in
each City Council district, as well as an additional meeting for community
members unable to attend in their district. These meetings were designed to
elicit community feedback on the City’s strengths, its needs for the future,
and potential strategic goals.
STRATEGIC PLANNING WORKSHOPS
Finally, the City of Modesto leaders participated in two full-day strategic
planning workshops. In the first workshop, executive staff developed the
major components of the strategic plan, including drafts of the vision and
mission statements and the strategic plan areas of focus, goals and
strategies. The second workshop engaged the Council to review and refine
the vision, mission, goals and strategies for the City for the next five years.
The outcomes of the Council workshop led to the vision, mission, goals and
strategies reflected in this document.
25 chairs and vice-chairs of
Modesto’s 18 boards and
commissions offered their ideas during focus groups held in February 2019. 18 members of the City’s
management team shared Strengths, Limitations, Opportunities, and Threats via a survey.
25 members of the City’s
City Council, executive leadership, and management team attended full-day strategic planning workshops on June 27th and August 6th, 2019.
July 20, 2021 Item #9 Page 286 of 332
Vision Page 6
Modesto Strategic Plan 2020-2025 October 2019
VISION
The vision statement is an aspiration with a focus on
the future. It is a statement
of where the organization is
going.
Modesto is an inviting
and safe community with
thriving neighborhoods.
July 20, 2021 Item #9 Page 287 of 332
Mission Page 7
Modesto Strategic Plan 2020-2025 October 2019
MISSION
A mission is a statement of the purpose of the
organization. It fundamentally
defines what the organization
stands for and what it will do.
We are committed to the
delivery of exceptional
public services and
building partnerships
that promote economic
prosperity and engaged
neighborhoods.
July 20, 2021 Item #9 Page 288 of 332
Areas of Focus Page 8
Modesto Strategic Plan 2020-2025 October 2019
AREAS OF FOCUS
The Strategic Plan contains three overarching areas of focus. A summary of the identified areas of focus, along with their definition statement is provided below.
QUALITY OF LIFE Engage partners across the community to ensure the safety,
resilience, and attractiveness of Modesto.
ECONOMIC
VITALITY
Retain and attract residential, commercial, and industrial
development to meet the community’s needs today and for
the next generation.
GOVERNANCE AND
SERVICE DELIVERY
Build community trust in City government through
responsive, transparent and efficient service delivery.
Governance and
Service Delivery
Quality of
Life
Economic
Vitality
July 20, 2021 Item #9 Page 289 of 332
Quality of Life Goals and Strategies Page 9
Modesto Strategic Plan 2020-2025 October 2019
QUALITY OF LIFE GOALS AND
STRATEGIES
ENGAGE PARTNERS ACROSS THE
COMMUNITY TO ENSURE THE SAFETY,
RESILIENCE, AND ATTRACTIVENESS OF
MODESTO.
Goal A. Improve community safety and quality of life through a combination of prevention and intervention efforts that address safety and its underlying issues.
Goal B. Increase pride in Modesto’s diverse neighborhoods and business districts through beautification efforts and by investing in community assets and amenities.
Goal C. In partnership with public agencies and other key stakeholders, develop and implement a comprehensive housing
and homelessness action plan.
Goal D. Provide safe, efficient, and reliable infrastructure through proactive community investment, maintenance and sustainability efforts.
July 20, 2021 Item #9 Page 290 of 332
Quality of Life Goals and Strategies Page 10
Modesto Strategic Plan 2020-2025 October 2019
GOAL A. IMPROVE COMMUNITY SAFETY
Improve community
safety and quality of
life through a
combination of
prevention and
intervention efforts
that address safety
and its underlying
issues.
STRATEGIES
1. Develop and implement a Public Safety Strategic Plan.
2. Engage staff and local organizations in public safety efforts.
3. Utilize public safety and quality of life key performance indicators to identify, analyze, and report on trends.
4. Establish a quality of life task force to tackle chronic problem
areas.
5. Utilize technology to pinpoint hot spots and monitor impact.
6. Motivate and encourage staff and community members to identify and mitigate blight issues.
July 20, 2021 Item #9 Page 291 of 332
Quality of Life Goals and Strategies Page 11
Modesto Strategic Plan 2020-2025 October 2019
GOAL B. INVEST IN BEAUTIFICATION EFFORTS
Increase pride in Modesto’s diverse
neighborhoods and
business districts
through beautification
efforts and by
investing in
community assets and
amenities.
STRATEGIES
1. Evaluate the City’s property maintenance and nuisance
abatement codes as well as the code compliance process.
2. Determine priority areas for proactive code enforcement.
3. Evaluate current waste removal and city beautification policies and procedures.
4. Establish and implement a comprehensive citywide recycling and
compost plan.
5. Develop a new solid waste plan increasing availability of bulky item pick up.
6. Create and implement a comprehensive tree health, maintenance, and replacement program and education campaign.
7. Create an inventory of City owned vacant or underutilized properties and develop a real estate disposition plan.
8. Review and update the Tuolumne River Regional Park Master Plan.
July 20, 2021 Item #9 Page 292 of 332
Quality of Life Goals and Strategies Page 12
Modesto Strategic Plan 2020-2025 October 2019
GOAL C. DEVELOP HOMELESSNESS AND HOUSING
PLAN
In partnership with
public agencies and
other key
stakeholders, develop
and implement a
comprehensive
housing and
homelessness action
plan.
STRATEGIES
1. Develop and implement a comprehensive homelessness action
plan that reduces encampments in public spaces, ensures the provision of supportive services, and identifies strategies for permanent housing.
2. Conduct a housing market analysis and implement a comprehensive housing strategy to position the City of Modesto to
leverage alternative revenue sources (i.e., other government grants, loans, private and nonprofit funds).
3. Establish and implement policies that encourage the development of workforce affordable housing.
July 20, 2021 Item #9 Page 293 of 332
Quality of Life Goals and Strategies Page 13
Modesto Strategic Plan 2020-2025 October 2019
GOAL D. ENSURE SAFE, EFFICIENT, AND RELIABLE
INFRASTRUCTURE
Provide safe, efficient, and
reliable infrastructure
through proactive
community investment,
maintenance and
sustainability efforts.
STRATEGIES
1. Create and implement a comprehensive street and road
maintenance plan.
2. Develop a comprehensive public transit plan.
3. Collaborate with the Altamont Commuter Train (ACE) to complete service improvements and station enhancements in Modesto.
4. Develop and implement a strategy to resolve illegal dumping and
related nuisance abatement services.
5. Establish a plan to increase frequency of forestry and solid waste services in high-traffic areas.
6. Establish and implement an annexation policy that aligns with the
City’s long-term financial sustainability principles (including a
robust review of the short- and long-term revenue and expenditures).
7. Develop and implement a citywide traffic management plan.
July 20, 2021 Item #9 Page 294 of 332
Economic Vitality Goals and Strategies Page 14
Modesto Strategic Plan 2020-2025 October 2019
ECONOMIC VITALITY GOALS AND
STRATEGIES
RETAIN AND ATTRACT RESIDENTIAL,
COMMERCIAL, AND INDUSTRIAL
DEVELOPMENT TO MEET THE COMMUNITY’S
NEEDS TODAY AND FOR THE NEXT
GENERATION.
Goal E. Drive the success of a vibrant and economically
sustainable business climate.
Goal F. Build and promote a recognizable and desirable identity for the City of Modesto.
Goal G. Make downtown Modesto a regional destination.
July 20, 2021 Item #9 Page 295 of 332
Economic Vitality Goals and Strategies Page 15
Modesto Strategic Plan 2020-2025 October 2019
GOAL E. DRIVE ECONOMIC VITALITY
Drive the success of a
vibrant and
economically
sustainable business
climate.
STRATEGIES
1. Update the General Plan consistent with city vision.
2. Develop a citywide business incentive plan that fosters economic diversification (i.e., infrastructure investments, business attraction, retention and grow local entrepreneurs).
3. Collaborate with local hospitals and medical providers to create a
medical district.
4. Develop public-private partnerships with local firms and educational institutions.
5. Collaborate with universities and colleges to offer educational and
vocational services to train and develop current and future residents
to meet local business workforce needs.
July 20, 2021 Item #9 Page 296 of 332
Economic Vitality Goals and Strategies Page 16
Modesto Strategic Plan 2020-2025 October 2019
GOAL F. BUILD THE MODESTO BRAND
Build and promote a
recognizable and
desirable identity for
the City of Modesto.
STRATEGIES
1. Develop and implement a City of Modesto communication plan and branding campaign.
2. Engage and train the community to serve as ambassadors of Modesto’s “brand.”
3. Engage stakeholders and develop a comprehensive community marketing strategy.
July 20, 2021 Item #9 Page 297 of 332
Economic Vitality Goals and Strategies Page 17
Modesto Strategic Plan 2020-2025 October 2019
GOAL G. MAKE DOWNTOWN A DESTINATION
Make downtown
Modesto a regional
destination.
STRATEGIES
1. Create a downtown economic development strategy (including infill housing, mixed-use development, business retention and attraction, and placemaking).
2. Collaborate with downtown partners to expand upon existing
successful downtown events and entertainment offerings.
July 20, 2021 Item #9 Page 298 of 332
Service Delivery Goals and Strategies Page 18
Modesto Strategic Plan 2020-2025 October 2019
SERVICE DELIVERY GOALS AND
STRATEGIES
BUILD COMMUNITY TRUST IN CITY
GOVERNMENT THROUGH RESPONSIVE,
TRANSPARENT AND EFFICIENT SERVICE
DELIVERY.
Goal H. Achieve long-term financial sustainability.
Goal I. Promote trust and engagement between the community and the City.
Goal J. Build a high-performance organization.
July 20, 2021 Item #9 Page 299 of 332
Service Delivery Goals and Strategies Page 19
Modesto Strategic Plan 2020-2025 October 2019
GOAL H. ACHIEVE FINANCIAL SUSTAINABILITY
Achieve long-term
financial sustainability.
STRATEGIES
1. Pursue new and alternative revenue sources.
2. Apply private and public sector best practice financial strategies.
3. Address the City’s pension liability and healthcare costs in alignment with long-term financial goals.
4. Conduct a comprehensive review of the City’s organization
structure to ensure efficient and effective operations and service delivery.
5. Review and update the citywide capital improvement plan and deferred maintenance needs.
July 20, 2021 Item #9 Page 300 of 332
Service Delivery Goals and Strategies Page 20
Modesto Strategic Plan 2020-2025 October 2019
GOAL I. PROMOTE TRUST AND ENGAGEMENT
Promote trust and
engagement between
the community and the
City.
STRATEGIES
1. Develop and implement a broad community engagement plan to enhance public dialogue and trust.
2. Evaluate the effectiveness of the City’s open government/ transparency program.
3. Develop a comprehensive neighborhood capacity-building strategy.
4. Collaborate with community and civic organizations.
5. Develop a multi-lingual communications plan.
July 20, 2021 Item #9 Page 301 of 332
Service Delivery Goals and Strategies Page 21
Modesto Strategic Plan 2020-2025 October 2019
GOAL J. BUILD A HIGH-PERFORMANCE
ORGANIZATION
Build a high-
performance
organization.
STRATEGIES
1. Develop an innovation and efficiency plan that utilizes private sector
best practices.
2. Formalize the City’s performance management system.
3. Streamline the development review process.
4. Commission a comprehensive review of City codes.
5. Implement the organizational workforce development and talent
management plan.
6. Attract and retain high performance employees.
7. Explore “Smart Cities” initiatives and develop related policies to leverage technology to address key community needs and interests.
July 20, 2021 Item #9 Page 302 of 332
Conclusion Page 22
Modesto Strategic Plan 2020-2025 October 2019
CONCLUSION
This strategic plan is designed to guide the work and
future of the City of Modesto. The plan articulates the
organizational vision and mission of the City of Modesto
and establishes a goals and strategies as a guide for
decision making.
An accompanying implementation action plan sets forth
timelines and assignments for implementing the
strategic plan.
City of Modesto
Project Team
Joe Lopez
City Manager
Caluha Barnes
Deputy City Manager
Edgar Garcia
Management Analyst
July 20, 2021 Item #9 Page 303 of 332
Conclusion Page 23
Modesto Strategic Plan 2020-2025 October 2019
1010 10TH ST
MODESTO, CA 95354
(209) 577-5200
July 20, 2021 Item #9 Page 304 of 332
Printed on recycled paper
This information is available in alternative formats upon request.
REVISED: 4-2018
The City of San Diego
sandiego.gov
City
Strategic
Plan
A message
from
Mayor
Kevin L. Faulconer
The Strategic Plan sets the City of San Diego’s
direction and priorities. The mission, vision,
values and goals laid out here were carefully
chosen and developed to help all employees as
we serve San Diego residents, visitors,
businesses and neighborhoods.
As a City employee, you have the power to bring
positive and lasting change to our communities.
This document will ensure all of us are working
with the same shared values when interacting
with the public and our fellow employees.
I hope you will use this as a guide whether you
are protecting our neighborhoods, repairing our
infrastructure or assisting the public in any of
the numerous ways City employees are asked to
serve every single day. We all play a part in the
overall success of our organization.
Following this plan will help us create a more
inclusive and effective City government that
improves the lives of every San Diegan in all of
our neighborhoods. Working together, we will
provide world-class service that is worthy of
our world-class city.
performance.sandiego.gov
Mission
To effectively serve
and support
our communities
A world-class city for all
Vision
July 20, 2021Item #9 Page 305 of 332
Values
Integrity
Do the right thing
Be ethical, truthful, and fair
Take responsibility for our actions
Service
Exhibit pride in all that we do
Treat others as we would like to be treated
Anticipate and promptly respond
to requests
People
Value customers and employees as partners
Recognize that an engaged City workforce
is the key to quality customer service
Promote diversity as a strength
Excellence
Foster a high-performing culture
Establish clear standards and
predictable processes
Measure results and seek improvement
in everything we do
Key Performance Indicators (Listed by Goals and Objective)
Goal 1: Provide high quality public service
Promote a customer-focused culture that prizes
accessible, consistent, and predictable delivery
of services
Completion of biennial training on professional
customer service by all employees
Average of at least 90% “good” or “excellent”
customer service scores on citywide resident satisfaction survey
Improve external and internal coordination
and communication
Percentage of customers satisfied with
process of reporting problems (e.g. potholes) to the City
Number of visits to the City’s public website,
sandiego.gov
Number of visits to the City’s internal website,
citynet.sandiego.gov
Consistently collect meaningful customer
feedback
Percentage of public-facing City departments
that routinely collect feedback
Ensure equipment and technology are in place
so that employees can achieve high quality
public service
Percentage of City employees that “Agree”
and “Strongly Agree” that they have access
to the necessary tools, equipment, and
materials per the Citywide employee
satisfaction survey
Goal 2: Work in partnership with all of our communities to achieve safe and livable neighborhoods
Protect lives, property, and the environment
through timely and effective response
in all communities
Improve police, fire, and emergency medical response times
Decrease the fire cost/loss index
Percentage of fire & life safety annual
inspections completed
Reduce and prevent crime
Reduce the total number and per capita rate
of Part 1 crimes
Increase Part I crime clearance rates
Invest in quality infrastructure
Miles of streets repaired as a percentage
of the Mayor’s 1,000-mile by 2020 goal
Miles of streets repaired by fiscal year
Increase streets overall condition index
Improve timeliness of project delivery
Foster services that improve quality of life
City library program attendance
Recreation center program enrollment
Cultivate civic engagement and participation
Develop civic applications and tools to
connect government with those we serve
Increase community policing efforts
Decrease unsheltered homelessness
Rate of unsheltered homeless individuals
Goal 3: Create and sustain a resilient and economically prosperous City with opportunity in every community
Create dynamic neighborhoods that incorporate
mobility, connectivity, and sustainability
Expand the number of bike-friendly miles
Increase opportunities for alternative modes of transportation
Increase accessibility of streets, sidewalks,
and buildings for people with disabilities
Increase water independence
Implement the Pure Water program on schedule
Reduce percentage of water demand met with
imported water
Diversify and grow the local economy
Increase the number of businesses and
associated jobs in the traded sectors
Increase outreach efforts to diverse business
sectors
Prepare and respond to climate change
Implement the Climate Action Plan
Implement Zero Waste Plan
Enhance San Diego’s global standing
Number of governments and organizations with which the City has a partnership
Number of San Diego businesses that are
exporting
Value of San Diego exported products
Maintain strong reserves across City operations
Percentage meeting targets
Increase the net supply of affordable housing
Implement HousingSD initiatives performance.sandiego.gov
July 20, 2021Item #9 Page 306 of 332
City of Union City Strategic Plan
FY 2020-21 through FY 2024-25
July 20, 2021 Item #9 Page 307 of 332
Union City Strategic Plan 2020-2025 September 2019
Plan Development
Prepared for the City of Union City by Management Partners
Plan Management
Managed by Assistant to the City Manager Lauren Sugayan
Updated as needed based on changing City Council Priorities
Plan Timeline
• Adopted in October 2019
• Updated in October 2020
July 20, 2021 Item #9 Page 308 of 332
Union City Strategic Plan 2020-2025 September 2019
City of Union City
City Council
From left to right: Councilmember Pat Gacoscos, Councilmember Gary Singh, Mayor Carol Dutra-
Vernaci, Councilmember Jaime Patino, Councilmember Emily Duncan
July 20, 2021 Item #9 Page 309 of 332
Union City Strategic Plan 2020-2025 September 2019
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July 20, 2021 Item #9 Page 310 of 332
Union City Strategic Plan 2020-2025 September 2019
Table of Contents
Table of Contents
Table of Contents............................................................................................................................................ iv
Message from the City Manager ..................................................................................................................... 1
Strategic Plan Overview .................................................................................................................................. 2
Mission, Vision and Values ............................................................................................................................. 3
Multi-Year Goals .............................................................................................................................................. 4
Top Council Priorities for FY 2020 – 22 .......................................................................................................... 5
Goal A. Financial Stability and Sustainability ................................................................................................ 6
Goal B. Governance and Organization Effectiveness ................................................................................... 8
Goal C. Economic, Community Development and Public Safety ............................................................... 10
Goal D. Environmental Sustainability and Infrastructure ........................................................................... 13
Goal E. Communication and Outreach ......................................................................................................... 15
Implementation .............................................................................................................................................. 17
Conclusion ..................................................................................................................................................... 18
Attachment A. City Organization .................................................................................................................. 19
Attachment B. Strategic Planning Process .................................................................................................. 20
July 20, 2021 Item #9 Page 311 of 332
Union City Strategic Plan 2020-2025 September 2019
Message from the City Manager
To the Mayor and City Council, Community Members and City Staff:
We are pleased to present the City of Union City’s 2020 – 2025 Strategic Plan. The plan serves as a roadmap for Union City’s promise as a place where our inclusive community can prosper, and innovation grows.
The Mayor and Council initiated the strategic planning process in the first quarter of 2019 in order to set a clear path for the future. Through the process, the Council and executive team identified five long range goals and specific strategies for reaching those goals. The Council determined its top priorities for attention over the first two years of the Strategic Plan.
I am excited about my new role as City Manager, having served Union City for over 20 years as Community and Economic Development Director. Success of the Strategic Plan will be a team effort between the Council, City staff and the community. I’ll be the champion of our implementation efforts.
Respectfully,
Joan Malloy City Manager August 2019
July 20, 2021 Item #9 Page 312 of 332
Union City Strategic Plan 2020-2025 September 2019
Strategic Plan Overview
The strategic plan is a living
document, featuring a
comprehensive framework that
can be adjusted based on the
current needs of the community.
The Strategic Plan
contains City Council
priorities and reflects the
key initiatives of the
organization over five
years.
The City initiated its strategic planning process in 2019 to
chart a clear path for the future.
The Strategic Plan has five long range goals, each of which has
strategies to achieve the goals. City staff will provide regular
updates showing progress on each of the activities within the
Strategic Plan.
The Council and executive team will update the Strategic Plan
annually. The intention is that the plan be modified on an
ongoing basis to ensure that the stated goals are aligned with
the needs of the community.
July 20, 2021 Item #9 Page 313 of 332
Union City Strategic Plan 2020-2025 September 2019
Mission, Vision and Values
This strategic plan includes a new
mission, vision, and set of values
for the City of Union City. These were
developed through collaborative
discussions in our strategic planning
process.
Mission
Our mission is to create and provide
effective, quality services that foster high
quality of life and economic vitality.
Citywide Vision
To be a vibrant, inclusive and
prosperous community where residents
and businesses thrive, and innovation
grows.
Organizational
Vision
To foster an environment
where City employees
are inspired, recognized
and thrive.
Organizational Values
Sustainability
Plan for the long term in all that we do to ensure financial, environmental, and community well-being.
Accountability
Serve as responsible stewards of public resources and trust.
Professionalism
Deliver high-quality services to members of the community while investing in employee development.
Integrity
Demonstrate devotion to honesty, transparency, and acting in the best interest of the community.
July 20, 2021 Item #9 Page 314 of 332
Union City Strategic Plan 2020-2025 September 2019
Multi-Year Goals
The plan has five multi-year goals. Each goal has a set of strategies for implementation
through this five-year Strategic Plan. The following pages show the strategies by goal.
Multi-Year Goals
Goal A. Financial Stability and Sustainability
Foster fiscal health through disciplined long-term planning, cost control, heightened efficiency,
increased revenue and cost recovery.
Goal B. Governance and Organization Effectiveness
Produce high-quality services to the community through a commitment to local government best
practices and employee development, support and retention. Goal C. Economic, Community Development and Public Safety
Institute forward-thinking business, land use development, housing, social services, and public
safety strategies that promote community growth and innovation. Goal D. Environmental Sustainability and Infrastructure
Create a healthy, sustainable community and maintain and improve the City’s infrastructure.
Goal E. Communication and Outreach
Build strong connections with community partners, residents and employees.
After each strategy, a year is shown in parenthesis to denote which year of the strategic plan the item is scheduled to begin. Year 1 represents FY 2020-21, Year 2 represents FY 2021-22, and Year 3 represents FY 2022-23. Throughout the strategic planning process, staff recognized that the expectations for services and projects exceeds the current staffing and resources available to the City. Therefore, for a number of the items listed in this plan, implementation is contingent upon resource augmentation or availability. Those items are indicated with an R to connote “new resources needed.”
July 20, 2021 Item #9 Page 315 of 332
Union City Strategic Plan 2020-2025 September 2019
Top Council Priorities for FY 2020 – 21
In July 2019, the City Council identified their
priorities for FY 2020-22. These priorities were
updated in August 2020 amid the COVID-19 pandemic
(and are indicated below).
The full list of strategic plan activities is contained
in subsequent pages of this document.
The City Council priorities are shown below and are categorized by goal area, with the
strategy number (within the goal) also shown. In the following pages, the complete goals and
all strategies are listed, which include the priorities listed below.
Goal A,
Strategy 1
Establish a comprehensive fiscal stability and sustainability plan to address the General Fund’s long-term structural deficit.
Goal A,
Strategy 2
Determine the level of authorization of a Utility Users’ Tax and develop an informational plan.
Goal A,
Strategy 4
Develop a plan to reduce the costs and increase revenue for Community
and Recreation Services.
Goal C,
Strategy 2
Facilitate the build-out of the greater Station District Area through the construction of the Quarry Lakes Parkway, upgrades to the BART Station, completion of the pedestrian rail crossing and the sale and development of City-owned land.
Goal C,
Strategy 3
Develop a multi-departmental approach to address homelessness through coordination with staff, community organizations and Alameda County.
July 20, 2021 Item #9 Page 316 of 332
Union City Strategic Plan 2020-2025 September 2019
Goal A. Financial Stability and Sustainability
Foster fiscal health
through disciplined
long-term planning,
cost control,
heightened efficiency,
increased revenue and
cost recovery.
1. Establish a comprehensive fiscal sustainability plan to
address the General Fund’s long-term structural deficit.
(Council Priority Years 1 and 2)
2. Determine the level of authorization for the utility
users’ tax and develop an informational plan. (Council
Priority Years 1 and 2)
3. Reduce costs associated with the City’s fire contract
with Alameda County.
4. Develop a plan to reduce the costs and increase revenue
for Community and Recreation Services. (Council
Priority Years 1 and 2)
5. Implement the City’s cannabis program to attain
anticipated new revenue with a commitment to
adapting where necessary in light of evolving Statewide
trends. (Years 1 and 2)
6. Complete the fee evaluation process for those fees that
have not been reviewed. (Years 2 and 3, R)
July 20, 2021 Item #9 Page 317 of 332
Union City Strategic Plan 2020-2025 September 2019
7. Reduce staff costs and increase staff efficiency by
increasing the public’s access to self-service options.
(Years 2 and 3)
8. Identify opportunities to provide insourced services to
other agencies on a contract basis as a way to generate
revenue and optimize use of City staffing. (Years 3 and
4, R)
9. Initiate a process of increasing landscape and lighting
fees to more closely reflect cost of service increases
since 1997, consistent with General Plan Update. (Years
4 and 5, R)
July 20, 2021 Item #9 Page 318 of 332
Union City Strategic Plan 2020-2025 September 2019
Goal B. Governance and Organization
Effectiveness
Produce high-quality
services to the
community through a
commitment to local
government best
practices and employee
development, support
and retention.
Strategies
1. Align the provision of critical city services and Strategic
Plan implementation with current staffing levels. (Years 1
and 2)
2. Establish professional development plans for each employee
to optimize staff resources, support their growth and
demonstrate commitment to employees’ careers through a
mentoring program and cross-training assignments. (Years 1
and 2)
3. Implement a new system of electing councilmembers by
district and establish protocols for governance. (Years 1 and
2, R)
4. Prioritize the results of the Management Audit and develop
an implementation strategy. (Years 1 and 2)
July 20, 2021 Item #9 Page 319 of 332
Union City Strategic Plan 2020-2025 September 2019
5. Create a formal exit interview process to learn the reasons
employees leave and obtain useful feedback for
organizational improvements. (Years 1 and 2, R)
6. Establish meaningful ways to recognize outstanding
employee performance. (Years 1 and 2)
7. Review and update as needed the City’s personnel policies
to ensure they reflect best practices in diversity and
inclusion. (Years 1 and 2)
8. Conduct a market study of competitive salary and benefits
to support recruitment and retain talented staff. (Year 3,
R)
9. Identify mandated/non-mandated functions and changes
needed in each department to ensure proper balance based
on available resources and align services to staff resources.
(Year 3, R)
10. Develop institutional knowledge “capture” techniques to
document processes and procedures in anticipation of
retirements and other turnover. (Year 3)
11. Develop and implement a marketing plan to aid in ensuring
key positions are filled, including the use of targeted
recruitment incentives (such as hiring bonuses) for difficult-
to-hire positions. (Years 3 and 4, R)
July 20, 2021 Item #9 Page 320 of 332
Union City Strategic Plan 2020-2025 September 2019
Goal C. Economic, Community Development
and Public Safety
Institute forward-thinking
business, land use
development, housing, social
services, and public safety
strategies that promote
community growth and
innovation.
Strategies
1. Analyze the feasibility of transforming warehouses to
attract high-value industrial and commercial uses for
the benefit of the community. (Year 1)
2. Facilitate the build out of the greater Station District
Area through the construction of the Quarry Lakes
Parkway, upgrades to the BART station, and completion
of the pedestrian rail crossing and the sale and
development of City-owned land. (Council Priority
Year 1 and 2)
3. Develop a multi-departmental approach to address
homelessness through coordination with staff,
community organizations and Alameda County. (Council
Priority Years 1 and 2, R)
4. Enhance the City’s partnership with Union Landing
property owners and tenants to grow the vitality of the
business district and revenue to the City. (Year 1, 2, 3,
4, 5)
July 20, 2021 Item #9 Page 321 of 332
Union City Strategic Plan 2020-2025 September 2019
5. Promote housing development for all income levels in
the community by updating the zoning ordinance to
include objective standards in order to streamline
development and facilitating the development of
affordable housing. (Year 1, 2, 3, 4, 5)
6. Identify and focus on priorities within the Economic
Development Strategic Plan that will meet the City’s
financial goals and build regional partnerships. (Year 1)
7. Collaborate with commercial brokers on retail and
commercial opportunities for new businesses and
identify factors that will encourage high revenue-
producing businesses to lease vacant properties. (Year
1)
8. Prioritize and expedite major land use development
applications. (Year 1)
9. Update the short-range transit plan that includes an
evaluation of providing services to the business district
and the New Haven Unified School District. (Year 1)
10. Strengthen the Community Emergency Response Team
program through the Alameda County Fire Department,
per agreement with the County. (Year 1)
11. Complete the General Plan update (along with the
Decoto Industrial Park Study Area Specific Plan (DIPSA).
(Years 1 and 2)
12. Provide employee training for emergency preparedness
and conduct disaster response drills. (Years 1 and 2)
13. Align public safety services with community needs
based on a data driven decision-making approach (i.e.,
emergency medical services, restoration of terminated
police programs, etc.). (Year 2)
14. Update the police department strategic plan. (Year 2)
July 20, 2021 Item #9 Page 322 of 332
Union City Strategic Plan 2020-2025 September 2019
15. Review development permitting processes to
streamline service and improve efficiency and develop a
communication plan to disseminate modifications to
staff and customers. (Year 3, R)
16. Assess the feasibility of using a private provider to add
high-speed internet with the goal of enhancing business
attraction. (Year 3, R)
17. Create a plan for leveraging the social services
resources in Union City and the County to make
efficient use of all limited resources. (Years 3 and 4)
18. Review the police dispatch services agreement and
conduct a feasibility study to evaluate bringing dispatch
services in-house. (Year 4, R)
19. Develop a space needs assessment to evaluate police
and other city departments’ facility needs. (Year 4, R)
July 20, 2021 Item #9 Page 323 of 332
Union City Strategic Plan 2020-2025 September 2019
Goal D. Environmental Sustainability and
Infrastructure
Create a healthy,
sustainable community
and maintain and
improve the City’s
infrastructure.
Strategies
1. Continue the build-out of the City’s Bicycle and Pedestrian
network with an emphasis on closing gaps, addressing safety
concerns, and increasing connectivity to the Station District.
(Year 1, R)
2. Implement the City’s capital improvement plan (see separate
document). (Year 1, R)
3. Establish an IT committee to prioritize technology investments
and implement the citywide information technology plan. (Years 1
and 2, R)
4. Evaluate development impact fees for new development
infrastructure: Decoto Industrial Park Study Area (DIPSA),
Transportation Impact Fee, Fire, Parks Facilities Fee, Railroad
Preemption Fees. (Years 1 and 2, R)
5. Review and update the tree protection program. (Year 2)
July 20, 2021 Item #9 Page 324 of 332
Union City Strategic Plan 2020-2025 September 2019
6. Analyze the cost-benefit of converting streetlights to light
emitting diode (LED). (Year 2)
7. Conduct a tree inventory to determine a yearly maintenance plan
for city-owned trees. (Years 2 and 3, R)
8. Update to the Climate Action Plan. (Year 3, R)
9. Convert the UC Transit fleet to electric. (Year 3)
10. Create and implement a plan to maintain and upgrade the City’s
buildings. (Year 3, R)
11. Develop a ten-year parks operations, maintenance and capital
improvement plan. (Year 4 and 5, R)
12. Explore additional opportunities to meet or exceed State waste
reduction targets. (Year 1 and 2)
July 20, 2021 Item #9 Page 325 of 332
Union City Strategic Plan 2020-2025 September 2019
Goal E. Communication and Outreach
Build strong
connections with
community partners,
residents and
employees.
Strategies
1. Conduct outreach and community education about the City
services, financial resources, areas of cost, and impacts of
failed ballot measures on city services. (Years 1 and 2, R)
2. Improve the delivery of and employee and community access
to the annual State of the City Address. (Years 1 and 2, R)
3. Create and implement a plan for conveying progress and
outcomes from the City’s Strategic Plan to employees and the
community at large. (Years 1 and 2, R)
July 20, 2021 Item #9 Page 326 of 332
Union City Strategic Plan 2020-2025 September 2019
4. Enhance the role boards and commissions play in
communicating the City’s interests through training and
routine engagement. (Year 2, R)
5. Build a customer relations plan for public works and code
enforcement. (Year 2, R)
6. Establish a community advisory committee to engage on the
planning of future ballot measures. (Years 2 and 3)
7. Enhance digital engagement to improve ease of access and the
quality of information, emphasizing information of particular
interest to businesses and residents. (Years 3 and 4, R)
8. Develop an outreach strategy aligned with the City’s brand
guidelines aimed at heightening the profile of the City within
the community and region. (Years 3 and 4, R)
July 20, 2021 Item #9 Page 327 of 332
Union City Strategic Plan 2020-2025 September 2019
Implementation
Implementation of this plan is carried out by staff regularly throughout the year and as a part of
their day-to-day job. Implementation progress and notes are tracked and monitored by the City
Manager’s Office. Additionally, resources needed to carry out some of the strategies in the plan
are carefully considered and due to lack of resources or emergencies, implementation of some
strategies may be temporarily put on hold.
Reporting on the strategic plan as preferred by the City Council will occur through the following
ways: (1) the inclusion of a strategic plan section on staff reports, (2) reports to the Fiscal
Stability Committee, (3) implementation updates on the City’s website and (4) routine
community and partner agency presentations about the plan.
July 20, 2021 Item #9 Page 328 of 332
Union City Strategic Plan 2020-2025 September 2019
Conclusion
This Strategic Plan provides direction for City the City of Union City over several years.
Each department will be gearing its efforts to achieving the Strategic Plan.
Project Team
Mayor
Carol Dutra-Vernaci
Councilmember
Emily Duncan
Councilmember
Jaime Patino
Councilmember
Pat Gacoscos
Councilmember
Gary Singh
City Manager
Joan Malloy
Deputy City Manager
Mark Evanoff
Assistant to the City Manager
Lauren Sugayan
Police Chief
Jared Rinetti
Chief Information
Technology Officer
Mario Vallejo
Chief Human Resources Officer
Lilybell Nakamura
Public Works Director
Marilou Ayupan
Economic and Community
Development Director
Carmela Campbell
Community and Recreation
Services Manager
Corina Hahn
July 20, 2021 Item #9 Page 329 of 332
Union City Strategic Plan 2020-2025 September 2019
Attachment A. City Organization
Mayor and City Council. The Mayor and City Council serve as the governing body for the City of Union
City, and set the vision for responsive, effective and high-quality service delivery to our residents. The
Mayor and City Council guide the City's legislative agenda, set municipal policies, pass local ordinances,
listen to residents’ concerns, and adopt a biennial budget.
City Manager’s Office. The City Manager is appointed by the City Council, serves as the chief executive
officer of the City as well as the Council’s chief advisor, and is responsible for managing all day-to-day
operations and administration. All departments report to the City Manager. Staff within the City Manager’s
Office oversee the implementation of the City’s strategic plan, public affairs and intergovernmental
relations, and carry complex policy work in support of the City Council.
City Clerk. The City Clerk’s Office supports the business operation of the City Council and manages the
administrative requirements for record keeping, elections, and more.
Community and Recreation Services. This department provides community and recreation services to
families, youth, seniors and adults within the community. Recently honored by the California Park and
Recreation Society, we operate the Holly Community Center, Kennedy Community Center, Ruggieri Senior
Center, Sports Center, Teen Center, Teen Workshop and, in the summer, the Dan Oden Swim Complex.
Police Department. The Union City Police Department (UCPD) is a dedicated team of men and women
honored to serve the city’s diverse and growing community. The UCPD is committed to keeping Union City a
vibrant and safe place to live, work, and visit.
Public Works. Public Works employees strive to protect your health, safety, and welfare by designing,
building, and maintaining city infrastructure, facilities, and local transit/paratransit. The Public Works
Department includes three main divisions: Engineering, Maintenance, and Transit.
Economic and Community Development. The Economic and Community Development Department helps
the city grow by balancing the needs that every city has-- jobs and housing. This includes looking at the full
scope of our City’s growth and develop a long-term strategic plan to attract high-paying jobs for our
residents, maintain housing affordability, and keep Union City a great place to live and work.
Human Resources. The Human Resources Department serves our community by creating and supporting a
talented, dedicated and high performing workforce of engaged employees who are trained and motivated to
provide the highest level of customer service.
Finance. The Finance Department manages all of the City's finances, including treasury and debt
management. Finance handles transactions like accounts payable, payroll, licensing and cashiering, risk
management, financial reporting and information technology.
Fire Services. Union City’s fire services are provided by the Alameda County Fire Department.
July 20, 2021 Item #9 Page 330 of 332
Union City Strategic Plan 2020-2025 September 2019
Attachment B. Strategic Planning Process (2019)
City Council,
boards and
commissions,
community
members and staff
provided valuable
input for the
strategic plan.
A wide range of stakeholders were invited to provide input to help inform
and develop the strategic plan.
City Council and Board-Commission Survey
Members of the City Council and the City’s boards and commissions were
invited to offer their input through an online survey.
Gap Analysis
A gap analysis questionnaire was distributed to City leadership staff.
Through these questionnaires, information was gathered on strengths,
weaknesses/limitations, opportunities, and threats (SWOT); major projects
and plans.
Environmental Scan
City staff prepared an environmental scan to identify internal and external
factors important in considering goals and strategies for the future. Several factors were identified as critical components of the plan,
including demographics, workforce trends, external factors, legislative
impacts, and key changes in recent years.
Workshops
Three strategic planning workshops were facilitated by Management
Partners as part of the process. The first workshop was held on May 21,
2019 with the City Council and leadership staff from each department. The
second workshop was conducted on July 11, 2019 and included the same
attendees. The final workshop was held on August 20, 2019 with City staff
and focused on the implementation elements of the strategic plan.
Strategic planning is
about identifying
priorities for the
City to balance the
needs and
interests of the
community with
resources available.
Three workshops
held
Two surveys
administered to City
Council and Department leaders
July 20, 2021 Item #9 Page 331 of 332
Union City Strategic Plan 2020-2025 September 2019
July 20, 2021 Item #9 Page 332 of 332
Discuss Next Steps for City Council
Strategic Plan, Including Options for
Resident Survey
July 20, 2021
Jason Haber, Intergovernmental Affairs Director
Kristina Ray, Communication & Engagement Director
{city of
Carlsbad
Recommended Action
ITEM #9: STRATEGIC PLAN | RESIDENT SURVEY
Receive an update relating to the City
Council strategic planning process and
options for conducting a resident survey
and provide direction to staff as
appropriate.
{city of
Carlsbad
Timing options
1.Proceed as planned with development of
a strategic plan beginning in fall 2021?
2.Wait until the District 1 City Council seat
is filled?
•If planning is postponed, Council may
delay further discussion.
•Discuss survey or outreach at this
time?
ITEM #9: STRATEGIC PLAN | RESIDENT SURVEY
{city of
Carlsbad
Framework
Introduction:What is a strategic plan and why it is
important?
Vision:What is the big picture vision or goal the plan will
achieve?
Goals:What overarching goals support the vision?
Objectives: What specific, measurable milestones will
help the city achieve each goal?
Performance measures: How will the City Council
measure the success of each goal?
ITEM #9: STRATEGIC PLAN | RESIDENT SURVEY
{city of
Carlsbad
Planning horizon
1 YEAR 10 YEARS5 YEARS
ITEM #9: STRATEGIC PLAN | RESIDENT SURVEY
{city of
Carlsbad
New elements?
•9 community values
•Mission
•Vision
•Goals identified in early 2021
•Other goals
ITEM #9: STRATEGIC PLAN | RESIDENT SURVEY
{city of
Carlsbad
Level of detail
•Big picture in nature, laying out broad goals and
objectives
•Detailed work plans and cost estimates developed by
city staff
•For the entire planning horizon
•Only for the first year or two, if the planning
horizon is longer
ITEM #9: STRATEGIC PLAN | RESIDENT SURVEY
✓-
✓-
✓-
✓-
{city of
Carlsbad
Sample plans feedback
July20,2021
Exhibit4
~lf.c.. -,-
CTTYOF CHUIAVISfA
ltemll9 Page116of332
LAN ■--
servicesthatenhancethequality illlil!■
and our communities.
nest dialogue, diversity in thinking, and problem solving.
rything we do using best practices.
rmed decision making
excellentserviceandthebestinvestmentoftaxpayermoney.
itycharacterandagriculturalprograms
Eglfitcltythroughpursuingoorvlsionof:
tion for all modes of movement and for all demographics.
ealthbyfurtheringaccesstotrails,parks, beaches,andother
novation,financialsta~lity.andfiscalresponsjbility.
',;;::;:;----------:;=======:;-r~,-::RT::-S:-&C:::U::-LTU:::R:-,-----;;;:;~parks,andthenaturalenvironment.
Embrace great places to showcase the City's arts and culture, histOf)', community charm and character
PUBLIC SAFETY Create a safe and secure environment for residents, visitors, and busjnesses thr01.1ghout the City.
COMMUNITY PLANNING Maintain safe and livable communities thr01.1gh well-maintained infrastructure and facilities, strong public safety. and significant environmental standards while achieving diverse and affordable housing forpresentandfuturegenerations
July20,2021 ltemll9 Pagel95of332 CITY OF ENCINITAS SOSSVUL(ANAVEIENCINITAS,CA910l4 ENCINITASC.&..GOV 760.6H.2600
CITY OF MODESTO
STRATEGIC PLAN
2020-2025
City of Union City Strategic Plan
FY 2020-21 through FY 2024-25
Taking action in the present to pursue a dynamic future ...
ltemll9 Page307of332
Adopted June 4, 2018
July 20, 2021 ltem#9 Page198of332
Resident survey
Resident survey
•More information needed at this time?
ITEM #9: STRATEGIC PLAN | RESIDENT SURVEY
{city of
Carlsbad
Goal prioritization
District specific results
Can be done before fall
Goes beyond those frequently
engaged
Last survey was in 2019
If strategic plan postponed
Significant input already given
Sept. 14 election
COVID effects
Wait for growth management
DO SURVEY NOW?DO SURVEY LATER?
Not currently part of work plan or
budget
Other significant engagement
efforts planned for fall
Could not be completed by fall
Might not hear new input
Get more in depth
understanding of needs, values
and priorities
Some community members
would like to engage further
MORE ENGAGEMENT LATERMORE ENGAGEMENT NOW
Direction to staff
•Survey or community engagement needed at this
time?
•IF YES
•Topics to be covered
•Level of survey analysis desired
ITEM #9: STRATEGIC PLAN | RESIDENT SURVEY
■ ■ C )
{city of
Carlsbad
Background
Mission
The City of Carlsbad enhances the lives of all who live, work
and play in our city by setting the standard for providing top
quality, efficient local government services.
Vision
A world class city.
Communify Values
Small town feel, beach community
character and connectedness
Enhance Carlsbad's defining
attributes -its small town feel
and beach community character.
Build on the city's culture of civic
engagement, volunteerism and
philanthropy.
Open space and the
natural environment
Prioritize protection and
enhancement of open
space and the natural
environment. Support
and protect Carlsbad's
unique open space and
agricultural heritage.
Access to recreation and
active, healthy lifestyles
Promote active lifestyles
and community health by
furthering access to trails,
parks, beaches and other
recreation opportunities.
The local economy, business
diversity and tourism
Strengthen the city's strong
and diverse economy and its
position as an employment
hub in north San Diego County.
Promote business diversity,
increased specialty retail and
dining opportunities, and
Carlsbad's tourism.
High quality education and
community services
Support quality, comprehensive
education and lifelong learning
opportunities, provide housing and
community services for a changing
population, and maintain a high
standard for citywide public safety.
Walking, biking, public transportation and connectivity
Increase travel options through enhanced walking,
bicycling and public transportation systems. Enhance
mobility through increased connectivity and intelligent
transportation management.
History, the arts and cultural resources
Emphasize the arts by promoting a multitude
of events and productions year-round, cutting-
edge venues to host world class performances,
and celebrate Carlsbad's cultural heritage in
dedicated facilities and programs.
Neighborhood revitalization, community design and livability
Revitalize neighborhoods and enhance citywide community design and livability. Promote
a greater mix of uses citywide, more activities along the coastline and link density to public
transportation. Revitalize the downtown Village as a community focal point and a unique and
memorable center for visitors, and rejuvenate the historic Barrio neighborhood.
Sustainability
Build on the city's sustainability
initiatives to emerge as a leader
in green development and
sustainability. Pursue public/
private partnerships, particularly
on sustainable water, energy,
recycling and foods.
Cost e.stimate.s
Sta1ff have developed estima1tedl .survey costs based on different sa m1p,le size.s and survey le ngths for
reference :
400-perso.n
su 1rvey
1,000-person
survey
6-1minute s,urvey 12-minute survey
$28,500 $.33,250
$44,500 $52,500
ODD YEAR ------
Resident
Survey
Public
Input
EVEN YEAH
----
Goal
Setting
Goal
Check in
Goal Setting Timeline
Work
Plans
Work
Plans
Budget ►
Process