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HomeMy WebLinkAbout2022-01-11; City Council; ; Professional Services Agreement with the Community Resource Center to Provide Rapid Re-Housing Assistance and Case Management Services Meeting Date: Jan. 11, 2022 To: Mayor and City Council From: Scott Chadwick, City Manager Staff Contact: Holly Nelson, Senior Homeless Program Manager holly.nelson@carlsbadca.gov, 760-931-3824 Mandy Mills, Housing and Homeless Services Director mandy.mills@carlsbadca.gov, 760-434-2907 Subject: Professional Services Agreement with the Community Resource Center to Provide Rapid Re-Housing Assistance and Case Management Services Districts: All Recommended Action Adopt a resolution approving a professional services agreement with the Community Resource Center to provide rapid re-housing assistance and case management services to individuals and households experiencing homelessness in the City of Carlsbad. Executive Summary On May 4, 2021, the City Council approved a two-year, rapid re-housing program as part of the city’s comprehensive work plan to reduce its unsheltered homeless population. The approved work plan identified that the city would enter into a two-year professional services agreement, with three, one-year extensions, with the Community Resource Center. This program will help approximately 60 households who are experiencing homelessness in the City of Carlsbad find permanent housing. It builds on the rapid re-housing contract previously executed with the Community Resource Center in 2020. The amount of the initial two-year term of the professional services agreement is $700,000, $350,000 per year. Professional service agreements costing more than $100,000 per agreement year require the approval of the City Council under Carlsbad Municipal Code Section 3.28.060- Procurement of professional services and service, Subsection (D)(5). Discussion Rapid re-housing provides short-term rental assistance and services to help households access permanent housing. It has been found to be a best practice and an effective model in reducing the number of persons experiencing homelessness. The City of Carlsbad has identified rapid re- housing as a key resource in its plan to reduce homelessness. Jan. 11, 2022 Item #6 Page 1 of 29 In 2020, the City of Carlsbad entered into a contract with the Community Resource Center to implement a rapid re-housing program utilizing funds from the State of California (see Exhibit 2). The California Department of Housing and Community Development allocated $250,000 to the city, along with a similar allocation to the cities of Encinitas, Oceanside and Vista, for “homelessness prevention and intervention services in partnership with the Community Resource Center.” These funds were awarded once only as funding from the Governor’s 2019 budget. The initial rapid re-housing program with the Community Resource Center ran for 18 months, from July 2020 to December 2021, screening 163 households at-risk or experiencing homelessness in Carlsbad and serving 92 households. The initial program helped 28 households experiencing homelessness move into permanent housing and prevented 17 from falling into homelessness through security deposit support, rental assistance, landlord advocacy, case management, financial literacy training and coordination of care. The center also helped 19 individuals get bridged to a higher level of care such as interim shelter, long-term hospitalization, permanent housing, substance use treatment or mental health services. The other 28 households enrolled into the program are either still actively working with the center, withdrew from program participation or found housing on their own. The initial $250,000 in state funds were expended by the end of December 2021. To bridge the gap between that time and the execution of this proposed professional services agreement, a short-term professional services agreement in the amount of $35,000 or less was executed by city staff. The city’s Finance Department approved a bidding exemption request, in keeping with the Carlsbad Municipal Code section on purchasing, Section 3.28.110 (N), which allowed the city to continue its partnership with the center without interruption. The short-term agreement will automatically expire upon execution of the proposed professional services agreement (see Exhibit 1, Attachment A). The Community Resource Center’s model of service delivery has included a trauma-informed, housing first model of integrative services, case management, housing navigation and domestic violence services. City staff have been pleased with the Community Resource Center’s outcomes and performance during the term of the initial program. The proposed professional services agreement with the Community Resource Center (Exhibit 1, Attachment A) is consistent with the city’s Homeless Response Plan and supports the City Council’s goal of “reducing the homeless unsheltered population, among those who want help, by 50% within five years” (see Exhibit 3). The term of the proposed professional services agreement is for two years, with the City Manager having the authority to extend the term for three, one-year extensions. The scope of services to be provided by the Community Resource Center is summarized as follows: • Assist at least 60 individuals, households or families who are experiencing homelessness. • Case management services shall be provided for the duration of the agreement (up to 24 months). Case management services shall include financial resources including but not limited to short-term rental assistance, utility assistance, security deposit assistance, Jan. 11, 2022 Item #6 Page 2 of 29 housing applications, renter’s insurance, employment assistance, new move-in expenses and all other costs interfering with participants’ ability to establish housing. • Ensure that at least 66% of all participants enrolled in the rapid re-housing program will exit into permanent housing. • Ensure that at least 70% of all participants who secure permanent housing do so within 60 days of enrollment. • Ensure that at least 85% of all participants will retain their housing for 12 months or find an alternative permanent housing placement in less than 30 days. • Provide quarterly reporting of outcomes and monthly program invoices to the city’s contract manager. Housing retention data will be collected at six, 12, and 24 months to verify housing placement. • Work collaboratively and maintain communication with city staff and the city’s community partners to identify homeless individuals in need of services. Options Staff provide the following options for the City Council’s consideration: 1. Adopt the resolution and approve the agreement as presented Pros • Allows the city to build on an existing contract for services to the homeless community • Provides additional resources and stabilization to households experiencing homelessness and in preventing households from falling into homelessness • Is consistent with the City Council’s adopted Work Plan to reduce homelessness Con • There are other county and regional programs that provide similar services that would not require city funding. 2. Do not adopt the resolution which would approve the agreement as presented Pros • Does not expend the funds appropriated for this agreement. Cons • Is not consistent with the City Council-adopted work plan to reduce homelessness. Staff recommends Option 1, adopt the resolution and approve the proposed agreement. Fiscal Analysis Funds for the rapid re-housing professional services agreement were approved by the City Council and budgeted in the General Fund for this current fiscal year (see Exhibit 3). Funds for next fiscal year will be included as part of the FY 2022-23 budget process. Jan. 11, 2022 Item #6 Page 3 of 29 Next Steps The City Manager or designee will execute the professional services agreement with the Community Resource Center. City staff will monitor the agreement and provide outcomes in the quarterly updates on efforts to reach the City Council’s goal to reduce homelessness in Carlsbad. Environmental Evaluation This action does not constitute a “project” within the meaning of CEQA under Public Resources Code section 21065 in that it has no potential to cause either a direct physical change in the environment, or a reasonably foreseeable indirect physical change in the environment, so this activity is not subject to CEQA under Section 15060(c)(3). This determination is predicated on Section 15004 of the guidelines, which provide direction to lead agencies on the appropriate timing for environmental review. It should be noted that future actions involving the listed options may require preparation of an environmental review document in accordance with the CEQA Guidelines. Public Notification and Outreach Public notice of this item was posted in keeping with the state's Ralph M. Brown Act and it was available for public viewing and review at least 72 hours before the scheduled meeting date. Exhibits 1. City Council resolution 2. Resolution No. 2020-091, staff report and referenced exhibits 3. Resolution No. 2021-101 and referenced attachments Jan. 11, 2022 Item #6 Page 4 of 29 RESOLUTION NO. 2022-007 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, APPROVING A PROFESSIONAL SERVICES AGREEMENT WITH THE COMMUNITY RESOURCE CENTER FOR RAPID RE-HOUSING ASSISTANCE TO INDIVIDUALS AND HOUSEHOLDS EXPERIENCING HOMELESSNESS IN THE CITY OF CARLSBAD AND AUTHORIZING THE CITY MANAGER TO EXECUTE THE AGREEMENT Exhibit 1 WHEREAS, the City of Carlsbad initiated a rapid re-housing program initially with one-time funds from the $250,000 allocated to the City df Carlsbad from the 2019-20 Governor's budget for homelessness prevention and intervention services in partnership with the Community Resource Center; and WHEREAS, the City of Carlsbad adopted Resolution No. 2020-19 to accept the state funds through a standard agreement with the Department of Housing and Community Development and to authorize a one-year professional services agreement ("Agreement") with the Community Resource Center on July 1, 2020; and WHEREAS, the initial Agreement required the Community Resource Center to assist 40 individuals, households or families who are experiencing or at-risk of homelessness in the City of Carlsbad with . rapid re-housing funds, but the agency exceeded the outcome and assisted 92 individuals, households or families; and WHEREAS, the initial Agreement ran from July 1, 2020 to Dec. 31, 2021. The Community Resource Center screened 163 households at-risk or experiencing homelessness in Carlsbad and served 92 households. The initial program has helped 28 households experiencing homelessness move into permanent housing and prevented 17 households from falling into homelessness with security deposit support, rental assistance, landlord advocacy, case management, financial literacy, and coordination of care. Additionally, the Community Resource Center has helped bridge 19 individuals to a higher level of care, such as interim shelter, long-term hospitalization, permanent housing, substance use treatment, or mental health services. The other households enrolled into the program are either still actively.working with the Community Resource Center, withdrew from program participation, or self- resolved their homelessness situation; and WHEREAS, because the funds associated with the initial Agreement would be exhausted by the end of December 2021, the city executed a professional services agreement with the Community Jan. 11, 2022 Item #6 Page 5 of 29 ATTACHMENT A City Attorney Approved Version 6/12/181 AGREEMENT FOR RAPID REHOUSING PROGRAM BETWEEN CITY OF CARLSBAD AND COMMUNITY RESOURCE CENTER THIS AGREEMENT is made and entered into as of the 24th day of January 2022, by and between the CITY OF CARLSBAD, a municipal corporation, ("City"), and Community Resource Center, a non-profit organization, ("Contractor"). RECITALS A.City requires the professional services of an organization that is experienced in providing housing navigation and case management services for assessment, diversion, placement, prevention and stabilization of its homeless or imminently homeless residents. B.Contractor has the necessary experience in providing professional services andadvice related to all of the areas set forth in recital B. C.Contractor has submitted a proposal to City and has affirmed its willingness andability to perform such work. NOW, THEREFORE, in consideration of these recitals and the mutual covenants contained herein, City and Contractor agree as follows: 1.SCOPE OF WORK City retains Contractor to perform, and Contractor agrees to render, those services (the"Services") that are defined in Attachment "B", which is incorporated by this reference inaccordance with this Agreement’s terms and conditions. 2.STANDARD OF PERFORMANCEWhile performing the Services, Contractor will exercise the reasonable professional care and skill customarily exercised by reputable members of Contractor's profession practicing in theMetropolitan Southern California Area, and will use reasonable diligence and best judgment whileexercising its professional skill and expertise. 3.TERMThe term of this Agreement will be effective for a period of two (2) years from the date writtenabove. The City Manager or designee may amend the Agreement to extend it for up to three (3)additional one-year (1) periods or parts thereof. Extensions will be based upon a satisfactoryreview of Contractor's performance, City needs, and appropriation of funds by the City Council.The parties will prepare a written amendment indicating the effective date and length of theextended Agreement. Upon expiration of all extension period(s), no additional bid waivers will be granted in favor of this Agreement. 4.TIME IS OF THE ESSENCE Time is of the essence for each and every provision of this Agreement. 5.COMPENSATION A. The total fee payable for the Services to be performed (Attachment “C”) during the initialAgreement term shall not exceed three hundred and fifty thousand dollars ($350,000) per year,for a total of seven hundred thousand dollars ($700,000) over a two-year period. Contractor’s employees will provide case management and housing navigation services as provided inAttachment “B” using these funds. Incremental payments, if applicable, should be made asoutlined in Attachment "C". Contractor’s budget for expenditure of these funds is set forth inAttachment “C.” DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 ATTACHMENT A City Attorney Approved Version 6/12/18 2 B. No other compensation for the Services will be allowed except for items covered by subsequent amendments to this Agreement with City Manager approval. C. The City reserves the right to withhold a ten percent (10%) retention until City has accepted the work and/or Services specified in Attachment "B". 6. STATUS OF CONTRACTOR Contractor will perform the Services in Contractor's own way as an independent contractor and in pursuit of Contractor's independent calling, and not as an employee of City. Contractor will be under control of City only as to the result to be accomplished,but will consult with City as necessary. The persons used by Contractor to provide services under this Agreement will not be considered employees of City for any purposes. The payment made to Contractor pursuant to the Agreement will be the full and complete compensation to which Contractor is entitled. City will not make any federal or state tax withholdings on behalf of Contractor or its agents, employees or subcontractors. City will not be required to pay any workers' compensation insurance or unemployment contributions on behalf of Contractor or its employees or subcontractors. Contractor agrees to indemnify City within thirty (30) days for any tax, retirement contribution, social security, overtime payment, unemployment payment or workers' compensation payment which City may be required to make on behalf of Contractor or any agent, employee, or subcontractor of Contractor for work done under this Agreement. At the City’s election, City may deduct the indemnification amount from any balance owing to Contractor. 7. SUBCONTRACTING Contractor will not subcontract any portion of the Services without prior written approval of City. If Contractor subcontracts any Services, Contractor will be fully responsible to City for the acts and omissions of Contractor's subcontractor and of the persons either directly or indirectly employed by the subcontractor, as Contractor is for the acts and omissions of persons directly employed by Contractor. Nothing contained in this Agreement will create any contractual relationship between any subcontractor of Contractor and City. Contractor will be responsible for payment of subcontractors. Contractor will bind every subcontractor and every subcontractor of a subcontractor by the terms of this Agreement applicable to Contractor's work unless specifically noted to the contrary in the subcontract and approved in writing by City. 8. OTHER CONTRACTORS The City reserves the right to employ other contractors in connection with the Services. 9. INDEMNIFICATION Contractor agrees to indemnify and hold harmless the City and its officers, officials, employees and volunteers from and against all claims, damages, losses and expenses including attorneys fees arising out of the performance of the work described herein caused by any negligence, recklessness, or willful misconduct of the Contractor, any subcontractor, anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable. The parties expressly agree that any payment, attorney’s fee, costs or expense City incurs or makes to or on behalf of an injured employee under the City’s self-administered workers’ compensation is included as a loss, expense or cost for the purposes of this section, and that this section will survive the expiration or early termination of this Agreement. DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 ATTACHMENT A City Attorney Approved Version 6/12/18 3 10. INSURANCE Contractor will obtain and maintain for the duration of the Agreement and any and all amendments, insurance against claims for injuries to persons or damage to property which may arise out of or in connection with performance of the services by Contractor or Contractor’s agents, representatives, employees or subcontractors. The insurance will be obtained from an insurance carrier admitted and authorized to do business in the State of California. The insurance carrier is required to have a current Best's Key Rating of not less than "A-:VII"; OR with a surplus line insurer on the State of California’s List of Approved Surplus Line Insurers (LASLI) with a rating in the latest Best’s Key Rating Guide of at least “A:X”; OR an alien non-admitted insurer listed by the National Association of Insurance Commissioners (NAIC) latest quarterly listings report. 10.1 Coverage and Limits. Contractor will maintain the types of coverage and minimum limits indicated below, unless the Risk Manager or City Manager approves a lower amount. These minimum amounts of coverage will not constitute any limitations or cap on Contractor's indemnification obligations under this Agreement. City, its officers, agents and employees make no representation that the limits of the insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at Contractor's sole expense. The full limits available to the named insured shall also be available and applicable to the City as an additional insured. 10.1.1 Commercial General Liability (CGL) Insurance. Insurance written on an “occurrence” basis, including personal & advertising injury, with limits no less than $2,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit. 10.1.2 Automobile Liability. (if the use of an automobile is involved for Contractor's work for City). $2,000,000 combined single-limit per accident for bodily injury and property damage. 10.1.3 Workers' Compensation and Employer's Liability. Workers' Compensation limits as required by the California Labor Code. Workers' Compensation will not be required if Contractor has no employees and provides, to City's satisfaction, a declaration stating this. 10.1.4 Professional Liability. Errors and omissions liability appropriate to Contractor’s profession with limits of not less than $1,000,000 per claim. Coverage must be maintained for a period of five years following the date of completion of the work. 10.2 Additional Provisions. Contractor will ensure that the policies of insurance required under this Agreement contain, or are endorsed to contain, the following provisions: 10.2.1 The City will be named as an additional insured on Commercial General Liability which shall provide primary coverage to the City. 10.2.2 Contractor will obtain occurrence coverage, excluding Professional Liability, which will be written as claims-made coverage. 10.2.3 This insurance will be in force during the life of the Agreement and any extensions of it and will not be canceled without thirty (30) days prior written notice to City sent by certified mail pursuant to the Notice provisions of this Agreement. DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 ATTACHMENT A City Attorney Approved Version 6/12/18 4 10.3 Providing Certificates of Insurance and Endorsements. Prior to City's execution of this Agreement, Contractor will furnish certificates of insurance and endorsements to City. 10.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance coverages, then City will have the option to declare Contractor in breach, or may purchase replacement insurance or pay the premiums that are due on existing policies in order to maintain the required coverages. Contractor is responsible for any payments made by City to obtain or maintain insurance and City may collect these payments from Contractor or deduct the amount paid from any sums due Contractor under this Agreement. 10.5 Submission of Insurance Policies. City reserves the right to require, at any time, complete and certified copies of any or all required insurance policies and endorsements. 11. BUSINESS LICENSE Contractor will obtain and maintain a City of Carlsbad Business License for the term of the Agreement, as may be amended from time-to-time. 12. ACCOUNTING RECORDS Contractor will maintain complete and accurate records with respect to costs incurred under this Agreement. All records will be clearly identifiable. Contractor will allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of records and any other documents created pursuant to this Agreement. Contractor will allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 13. OWNERSHIP OF DOCUMENTS All work product produced by Contractor or its agents, employees, and subcontractors pursuant to this Agreement is the property of City. In the event this Agreement is terminated, all work product produced by Contractor or its agents, employees and subcontractors pursuant to this Agreement will be delivered at once to City. Contractor will have the right to make one (1) copy of the work product for Contractor’s records. 14. COPYRIGHTS Contractor agrees that all copyrights that arise from the services will be vested in City and Contractor relinquishes all claims to the copyrights in favor of City. 15. NOTICES The name of the persons who are authorized to give written notice or to receive written notice on behalf of City and on behalf of Contractor under this Agreement. For City For Contractor Name Mandy Mills Name John Van Cleef Title Director of Housing and Homeless Services Title Chief Executive Officer Department Housing and Homeless Services Address 650 2nd Street Encinitas, CA 92024 Address 1200 Carlsbad Village Dr. Phone No. 760-230-6309 Carlsbad, CA 92008 Email johnvancleef@crcncc.org DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 ATTACHMENT A City Attorney Approved Version 6/12/18 5 Phone No. 760-434-2907 Email: Mandy.mills@ carlsbadca.gov Each party will notify the other immediately of any changes of address that would require any notice or delivery to be directed to another address. 16. CONFLICT OF INTEREST Contractor shall file a Conflict of Interest Statement with the City Clerk in accordance with the requirements of the City of Carlsbad Conflict of Interest Code. The Contractor shall report investments or interests in all categories. Yes No 17. GENERAL COMPLIANCE WITH LAWS Contractor will keep fully informed of federal, state and local laws and ordinances and regulations which in any manner affect those employed by Contractor, or in any way affect the performance of the Services by Contractor. Contractor will at all times observe and comply with these laws, ordinances, and regulations and will be responsible for the compliance of Contractor's services with all applicable laws, ordinances and regulations. Contractor will be aware of the requirements of the Immigration Reform and Control Act of 1986 and will comply with those requirements, including, but not limited to, verifying the eligibility for employment of all agents, employees, subcontractors and consultants whose services are required by this Agreement. 18. DISCRIMINATION AND HARASSMENT PROHIBITED Contractor will comply with all applicable local, state and federal laws and regulations prohibiting discrimination and harassment. 19. DISPUTE RESOLUTION If a dispute should arise regarding the performance of the Services the following procedure will be used to resolve any questions of fact or interpretation not otherwise settled by agreement between the parties. Representatives of Contractor or City will reduce such questions, and their respective views, to writing. A copy of such documented dispute will be forwarded to both parties involved along with recommended methods of resolution, which would be of benefit to both parties. The representative receiving the letter will reply to the letter along with a recommended method of resolution within ten (10) business days. If the resolution thus obtained is unsatisfactory to the aggrieved party, a letter outlining the disputes will be forwarded to the City Manager. The City Manager will consider the facts and solutions recommended by each party and may then opt to direct a solution to the problem. In such cases, the action of the City Manager will be binding upon the parties involved, although nothing in this procedure will prohibit the parties from seeking remedies available to them at law. 20. TERMINATION In the event of the Contractor's failure to prosecute, deliver, or perform the Services, City may terminate this Agreement for nonperformance by notifying Contractor by certified mail of the termination. If City decides to abandon or indefinitely postpone the work or services contemplated by this Agreement, City may terminate this Agreement upon written notice to Contractor. Upon notification of termination, Contractor has five (5) business days to deliver any documents owned X DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 ATTACHMENT A City Attorney Approved Version 6/12/18 6 by City and all work in progress to City address contained in this Agreement. City will make a determination of fact based upon the work product delivered to City and of the percentage of work that Contractor has performed which is usable and of worth to City in having the Agreement completed. Based upon that finding City will determine the final payment of the Agreement. Either party upon tendering thirty (30) days written notice to the other party may terminate this Agreement. In this event and upon request of City, Contractor will assemble the work product and put it in order for proper filing and closing and deliver it to City. Contractor will be paid for work performed to the termination date; however, the total will not exceed the lump sum fee payable under this Agreement. City will make the final determination as to the portions of tasks completed and the compensation to be made. 21. COVENANTS AGAINST CONTINGENT FEES Contractor warrants that Contractor has not employed or retained any company or person, other than a bona fide employee working for Contractor, to solicit or secure this Agreement, and that Contractor has not paid or agreed to pay any company or person, other than a bona fide employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration contingent upon, or resulting from, the award or making of this Agreement. For breach or violation of this warranty, City will have the right to annul this Agreement without liability, or, in its discretion, to deduct from the Agreement price or consideration, or otherwise recover, the full amount of the fee, commission, percentage, brokerage fees, gift, or contingent fee. 22. CLAIMS AND LAWSUITS By signing this Agreement, Contractor agrees that any Agreement claim submitted to City must be asserted as part of the Agreement process as set forth in this Agreement and not in anticipation of litigation or in conjunction with litigation. Contractor acknowledges that if a false claim is submitted to City, it may be considered fraud and Contractor may be subject to criminal prosecution. Contractor acknowledges that California Government Code sections 12650 et seq., the False Claims Act applies to this Agreement and, provides for civil penalties where a person knowingly submits a false claim to a public entity. These provisions include false claims made with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of information. If City seeks to recover penalties pursuant to the False Claims Act, it is entitled to recover its litigation costs, including attorney's fees. Contractor acknowledges that the filing of a false claim may subject Contractor to an administrative debarment proceeding as the result of which Contractor may be prevented to act as a Contractor on any public work or improvement for a period of up to five (5) years. Contractor acknowledges debarment by another jurisdiction is grounds for City to terminate this Agreement. 23. JURISDICTION AND VENUE Any action at law or in equity brought by either of the parties for the purpose of enforcing a right or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the County of San Diego, State of California, and the parties waive all provisions of law providing for a change of venue in these proceedings to any other county. 24. SUCCESSORS AND ASSIGNS It is mutually understood and agreed that this Agreement will be binding upon City and Contractor and their respective successors. Neither this Agreement nor any part of it nor any monies due or to become due under it may be assigned by Contractor without the prior consent of City, which shall not be unreasonably withheld. DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 ATTACHMENT A City Attorney Approved Version 6/12/187 25.ENTIRE AGREEMENTThis Agreement, together with any other written document referred to or contemplated by it, along with the purchase order for this Agreement and its provisions, embody the entire Agreement andunderstanding between the parties relating to the subject matter of it. In case of conflict, the termsof the Agreement supersede the purchase order. Neither this Agreement nor any of its provisions may be amended, modified, waived or discharged except in a writing signed by both parties. 26.AUTHORITY The individuals executing this Agreement and the instruments referenced in it on behalf ofContractor each represent and warrant that they have the legal power, right and actual authorityto bind Contractor to the terms and conditions of this Agreement. CONTRACTOR CITY OF CARLSBAD, a municipal corporation of the State of California By: By: John Van Cleef, CEO Scott Chadwick, City Manager or his designee ATTEST: By: Faviola Medina City Clerk Services Manager Corrie McCoy, Chief Operating Officer If required by City, proper notarial acknowledgment of execution by contractor must be attached. If a corporation, Agreement must be signed by one corporate officer from each of the following two groups. Group A Group B Chairman, Secretary, President, or Assistant Secretary, Vice-President CFO or Assistant Treasurer Otherwise, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the officer(s) signing to bind the corporation. APPROVED AS TO FORM: CELIA A. BREWER, City Attorney BY: _____________________________ Marissa Kawecki, Deputy City Attorney DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 1 ATTACHMENT "B" SCOPE OF SERVICES Contractor shall: A. Provide two (1.8) FTE Case Managers, one (.75) FTE Project Coordinator and one (.05) FTE Program Manager. Each Case Manager will provide housing identification, move-in and rent assistance, and rapid rapid-housing case management and services to the City’s residents experiencing homelessness (“Participants”). The Project Coordinator will oversee and manage the project and maintain a small caseload as needed. B. All staff must have a bachelor’s degree or have relevant work experience as determined by the Contractor. Staff must have at least one year of case management experience working with vulnerable populations, such as persons experiencing homelessness, co- occurring disorders, serious mental illness, criminal justice-involved or medically fragile. It is strongly desired to have at least one (1) staff member who is bilingual in both English and Spanish. C. Provide services during regular business hours: Monday – Friday between 8:30 a.m. and 5 p.m. with occasional, pre-arranged services or obligations, such as attending public meetings, on nights and weekends. This agreement does not contemplate emergency services. All holidays observed by the City may be excluded from these days and hours of operation. D. Offer services to Participants at designated locations primarily within, but not limited to, the City of Carlsbad. These locations may include Contractor’s offices in Carlsbad and Encinitas, City facilities, faith-based centers, City community sites, public locations, hotels or other temporary shelter sites, or the participant’s home. Service locations shall be determined and modified as needed based on Participants’ needs and convenience. Contractor staff travel is expected in this role and reliable transportation is required. E. Abide by the strategies set forth in City's Homeless Response Plan and any amendments thereto, which takes a community focused and collaborative approach to addressing the needs of those experiencing or at risk of homelessness within the City of Carlsbad. F. Assist at least 60 individuals, households, or families who are experiencing homelessness, prioritizing those who are chronically homeless, seniors, individuals with a Housing Choice Voucher (formerly Section 8), unsheltered, and other vulnerable homeless populations in the City of Carlsbad to address basic needs and find appropriate, affordable long-term housing placements. In accomplishing this goal, Contractor's Project Specialist and Case Managers shall use their best, good faith efforts to complete an assessment, apply diversion strategies, develop a case plan and assist such Participants with obtaining housing and addressing other barriers that may DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 2 interfere with future housing stability. Case management services shall be provided for up to the duration of this Agreement and can be continued through any subsequent agreement between the Parties. Case management services shall include financial resources including but not limited to short-term rental assistance, utility assistance, security deposit assistance, housing applications, renter’s insurance, employment assistance, new move-in expenses and all other costs interfering with Participants’ ability to establish housing. G. Provide long-term case management and housing navigation services (up to 24 months) to Participants by helping them identify or stabilize housing resources, offering utility deposit support, providing community-based referrals, providing interim housing resources, helping them achieve financial stability, guiding them through landlord/tenant mediation and referring them to mental health and substance use resources. CRC has committed to creatively and collaboratively problem-solving with Participants to address other barriers that may interfere with their housing stability. H. Ensure that at least sixty-six percent (66%) of all Participants enrolled in the rapid re- housing program will exit into permanent housing. I. Ensure that at least seventy percent (70%) of all Participants enrolled in the program secure permanent housing within 60 days of enrollment. J. Ensure that at least eighty-five percent (85%) of all Participants will retain their housing for 12 months or find an alternative permanent housing placement immediately (less than 30 days). K. Allow former Participants to be re-assessed and re-referred back to the City’s rapid re- housing program if they meet the following eligibility criteria: 1. Participant has enrolled in services prior to the discontinuation of the District 76 or $35K Rapid Re-housing contract; or 2. Participant continues to have ongoing financial assistance or case management needs; or 3. Participant has exited back into homelessness. L. Operate within the guidelines and principles of the Housing First Model. Contractor will not require Participants to address the full scope of their issues, challenges or barriers before they can access housing or mandate participation in services either before obtaining housing or in order to retain housing. Supportive services such as rental assistance, landlord/tenant advocacy, security deposits, utility assistance and late fees shall be offered to support Participants with housing stability and individual well-being, but Participants are not required to accept these services. DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 3 M. Bridge Participants into interim housing resources, such as congregate shelters, transitional housing programs or hotel/motel vouchers, while they search for permanent housing resources. N. Connect Participants who desire or need a higher level of care with appropriate community resources, such as mental health referrals to Assertive Community Treatment (ACT) or Strength-based Case Management, substance use treatment programs, CalAIM formerly known as Whole Person Wellness (WPW), Veterans Affairs Supportive Housing (VASH), Housing Choice Vouchers, or Permanent Supportive Housing (PSH) units. Contractor will complete a ViSDPAT measure if the Participant’s continues to struggle to retain their housing placement and/or the Participant’s needs exceed what is feasible for the rapid re-housing case management team to support. O. Address financial needs and barriers with Participants by creating a budget and providing financial literacy. Refer Participants who do not have sustainable income to appropriate job training programs, employment resources, Social Security benefits, and other long-term, public benefit programs, so they are able to maintain their housing placement. P. Receive intervention referrals and make referrals to and from the Carlsbad Homeless Outreach Team (HOT), City staff, community partners, nonprofits and self-referrals. To qualify, Participants must be: 1. Literally homeless as defined by HUD; and 2. Experiencing homelessness in the City of Carlsbad. This information can be verified verbally by a provider, self-certification, employment, HOT, HMIS system, bank statements, or a verified mailing address. Q. Work collaboratively and maintain communication with City’s contract manager, Housing and Homeless Services Department, , Homeless Outreach Team, County of San Diego’s Outreach Workers, PATH, La Posada, faith centers, community partners, and any other homeless outreach workers operating in the City of Carlsbad to identify homeless individuals in need of services. City and Contractor shall attend monthly meetings to review and discuss programmatic needs. R. Identify gaps in homeless services and assistance needs in the City of Carlsbad, and develop recommendations for community and program improvements in support of City’s Homeless Response Plan. S. Comply with the following requirements related to documentation: 1. Complete accurate and thorough documentation in a timely manner; 2. Utilize the Homeless Management Information System (HMIS) to track the entry/exit of Participants under the City of Carlsbad’s profile when available; DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 4 3. Maintain data on Participants and outcomes, to be reported on a quarterly basis in coordination with billing invoices (see section R); and 4. Housing retention follow-up will be provided at 6, 12, and 24 months via phone, email, and/or letters to verify housing placement. T. Data outcomes will be reported to the City on a quarterly basis, with accompanying narrative, due by the 15th of the month starting on April 15, 2022. The outcome data shall include: 1. Number of referrals received and the source of the referring party; 2. Number of Participants who have been screened and consented to services; 3. Number of Participants who have been screened and denied program eligibility; 4. Number of Participants actively enrolled in the program in housing navigation and case management; 5. Number and percentage of total Participants placed into permanent housing resources; 6. Average length of time from program enrollment to permanent housing; 7. Average cost of housing support per household; 8. Total number of referrals to interim housing or higher level of care resources; and 9. Number and percentage of Participants who retained their housing placement at 6, 12, and 24 months. U. All billing invoices shall be submitted monthly and are due by the 15th of the month, starting March 15, 2022. Contractor will submit monthly billing invoices with accompanying documentation for funds expended, which shall include but not be limited to documentation of timecards, mileage, office supplies, housing receipts, and flex funds receipts. City will pay Contractor within 30 days of receipt of the invoice. V. Operate within the budget set forth in Attachment “C.” 1. City and Contractor can discuss and make any necessary changes to the budget during the lifetime of the Agreement. 2. In the event an agreeable budget modification is needed, Contractor will make this request in writing via email and submit a new Attachment “CE” to the City’s contract manager for City approval. DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 February 1, 2022- January 31, 2023 Program Services Intervention/Placement (30 Households) Rental Assistance (1)150,000.00$ Flexible Supportive Services (2)6,600.00$ Sub Total 156,600.00$ Personnel Cost Case Manager (1.8 FTE)73,891.38$ Project Coordinator (.75 FTE)35,510.28$ Program Manager (.05 FTE)2,678.00$ Fringe Benefits at 33%36,986.29$ Sub Total 149,065.95$ Program Support Rent Carlsbad Office 7,200.00$ 4,380.00$ Travel (3)256.00$ 1,334.42$ Sub Total 13,170.42$ Total Direct Costs 318,836.37$ Indirect Costs (5)31,163.64$ Grand Total (6)350,000.00$ Budget Notes: 1 This includes security deposits, rental assistance etc. 2 Flex funds Definition: gas cards, bus passes, motel vouchers, clothing, utility costs, moving costs, documentation misc. 3 Travel for outreach efforts and meetings throughout San Diego County, reimbursed at federal rate of $.56 per mile. 4 Program and office Supplies essential for operations of the program. Pens, notebooks, copy paper, binders, folders, IT supplies, copying, printing, etc 5 Indirect rate is 10% of total direct costs. Allowable Program related expenses: User fees, equipment, accounting, data management, audit fees, etc. 6 These budget allocations are estimates and can be reallocated at the approval of the contract manager at the City of Carlsbad. ATTACHMENT C Community Resource Center & City of Carlsbad Rapid Re-Housing Project Utilities Program Supplies and Consumables (4) DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 Community Resource Center BOARD RESOLUTION WHEREAS, the Community Resource Center (CRC) Bylaws provides that the Board may authorize any officer or agent of CRC, in the name of and on behalf of CRC, to enter into any contract or execute any instrument; and WHEREAS, the Board deems it appropriate and the best interest of CRC to make such an authorization to: John Van Cleef, Chief Executive Officer Corrie McCoy, Chief Operating Officer; NOW, THEREFORE, BE IT: RESOLVED, that the Board hereby authorizes John Van Cleef and Corrie McCoy to approve and, in the name of and on behalf of CRC, enter into and execute contracts and instruments. RESOLVED FURTHER, that Sarah Ferry shall be, and hereby is, removed from entering into any contract or executing any instrument on behalf of CRC. PASSED AND ADOPTED this 18th Day of May, 2021. Signed: _____________________________________ Lindsey Brubaker, Secretary DocuSign Envelope ID: 77A2B81C-B17B-4F9D-99DC-C81CDF144343DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 Administrative Services Department 1635 Faraday Avenue  Carlsbad, CA 92008  760-602-2430 t www.carlsbadca.gov 760-602-8553 f Memorandum December 21, 2021 To: Roxanne Muhlmeister, Assistant Finance Director/Purchasing Officer From: Holly Nelson, Senior Homeless Program Manager Re: Request for Exemption to Bidding for Community Resource Center’s Rapid Rehousing Contract The purpose of this letter is to request authorization for an exemption to the bidding process per Purchasing Code 3.28.110 (N). This code provides a bidding exemption for professional services when solicitations of bids are not in the best interests of the city. On May 4, 2021, as part of the Homeless Work Plan, City Council passed Resolution No. 2021-101 authorizing staff to contract with Community Resource Center to implement a two-year, rapid rehousing program to help at least 60 households experiencing homelessness find permanent housing in the City of Carlsbad. Staff intends to bring the full contract before the City Council for approval on January 11, 2022, since a current contract with the Community Resource Center had not yet exhausted its funds. The estimated value of this future contract is $700,000 over a period of 2 years. The city had a contract with Community Resource Center (Resolution No. 2020 – 091) with one-time funding from the state. This contract provided rapid rehousing dollars to local cities in District 76 to reduce homelessness by providing permanent housing. Community Resource Center staff are familiar with city staff, the homeless community, landlords, and Homeless Outreach Team in Carlsbad. The city has been pleased with their work performance and housing outcomes. From July 1, 2020 to present, the program has screened 79 households at-risk or experiencing homelessness in Carlsbad and served 53 households. Staff has been helped 22 households experiencing homelessness move into permanent housing and prevented 17 households from failing into the homeless system with deposit support, rental assistance, landlord advocacy, case management, financial literacy, and coordination of care. Additionally, Community Resource Center has helped 14 individuals get bridged to a higher level of care. The program exhausted its dollars from the state on December 15, 2021. In order to meet the current need and continue to serve the homeless community without any interruption, a short-term $35,000 contract was issued by Housing and Homeless Services’ Department Director, Mandy Mills, to help bridge the funding gap between now and when the second $700,000 contract is executed by the Council City in January 2022. The contract funds of $35,000 were allocated from the Homeless Division’s FY21-22 budget and will automatically terminate once the new contract begins. The new contract of $700,000 will use general fund dollars. Please let me know if you have any additional questions regarding the contract. DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 Roxanne Muhlmeister December 21, 2021 Page 2 Respectfully, Holly Nelson, LCSW Senior Homeless Program Manager Approval for Exemption ________________________________________ ________________ Roxanne Muhlmeister, Assistant Finance Director/Purchasing Officer Date Attachment: Resolution No. 2021-101 Resolution No. 2020-091 Professional Services Agreement c: Shea Sainz, Senior Contract Administrator Mandy Mills, Director of Housing and Homeless Services 12/23/2021 DocuSign Envelope ID: 07BF8471-331F-41BF-8012-CD6E51A87853 Exhibit 2 Resolution No. 2020-091, staff report and referenced exhibits (on file in the Office of the City Clerk) Jan. 11, 2022 Item #6 Page 20 of 29 RESOLUTION NO. 2021-101 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, APPROVING THE WORK PLAN AND AUTHORIZING THE USE OF GENERAL FUND RESERVES AND OTHER FUNDING SOURCES TO ACHIEVE THE CITY COUNCIL GOAL OF "REDUCING THE HOMELESS UNSHELTERED POPULATION, AMONG THOSE WHO WANT HELP, BY 50 PERCENT WITHIN FIVE YEARS" WHEREAS, homelessness is a local, state, and national problem. Seventeen out of every 10,000 people or 567,715 total experienced homelessness in the United States in 2019 according to the U.S. Department of Housing and Urban Development; and WHEREAS, California has the highest homeless population in the country with 151,278 people, and the counties of Los Angeles (58,936), Santa Clara (9,706), and San Diego (8,102) all rank in the top five across the United States; and WHEREAS, recent estimates of the number of people experiencing homelessness in the City of Carlsbad ranges between 147 and 507 'persons depending on data source; and WHEREAS, these data only reflect the minimum scope of the problem and that, while the magnitude of the impacts of the COVID-19 pandemic on those at-risk or newly homeless are not fully understood, the community impacts of homelessness in Carlsbad are acutely felt; and WHEREAS, the City Council engaged in goal-setting workshops on Feb. 4, Feb. 11, and March 11, 2021 to establish strategic goals and develop short-term and long-term objectives in fulfillment of those goals; and WHEREAS, on March 11, 2021, the City Council established a Fiscal Year 2021-22 priority goal to "Reduce the homeless unsheltered population, among those who want help, by 50% within five years, with quarterly reports until we decrease the unsheltered homeless population or five years," and directed staff to develop a work plan to achieve a set of specific objectives over the next 12 to 18 months toward achieving this goal; and WHEREAS, parallel to the goal-setting process the City Council received a report on March 23, 2021, to consider possible programs to address homelessness in Carlsbad; and WHEREAS, after receiving the March 23, 2021 staff report and considering the various options presented, the City Council approved the following program options with amendments: 0 Option 1 — Hire an employment and benefits specialist (program manager); Exhibit 3 Jan. 11, 2022 Item #6 Page 21 of 29 9 Option 2 — Hire one police sergeant and two police officers to be primarily deployed on bike and foot patrol as homeless outreach officers providing additional four-day-a- week coverage, and contract with a service provider for two additional social workers; •Option 3 — Enhance clinical services at La Posada Emergency Shelter by entering into a contract for two licensed clinicians; •Option 4 — (A) Initiate a pilot hotel/motel voucher program for one year; (B) amend the city's contract with the San Diego Humane Society to provide temporary shelter for pets if necessary; (C) hire a program manager to administer the hotel/motel voucher program and other homelessness-related programs and responsibilities; •Option 5 — Increase contract amount for Community Resource Center services; a Option 6 — Formation of a standing committee on homelessness; and WHEREAS, these approved program options have been incorporated into a work plan as Objectives 1-6 as described in Attachment A; and WHEREAS, to successfully implement the City Council's goal of increasing the supply of available affordable housing, while also developing and implementing the programs and services needed to reduce homelessness levels by 50% within five years, the attached work plan includes Objective 7 to create a new Housing and Homeless Services Department; and WHEREAS, the City Council desires to begin immediate implementation of approved program options to employ additional homeless outreach officers (Objective 2), initiate the hotel/motel voucher pilot program (Objective 4) and hire a new director to start up a new Housing & Homeless Services Department (Objective 7); and WHEREAS, initiating work to reduce the homeless unsheltered population by 50% will achieve savings by enabling the city to avoid future costs associated with calls for Police and Fire Department services, emergency transports, the provision of homeless services, property cleaning and maintenance activities, as well as the cost of potential fire risk associated with hornelessness. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1.The above recitations are true and correct. 2.The City Council approves the work plan for Objectives 1 through 7 as reflected in Attachment A and C; Jan. 11, 2022 Item #6 Page 22 of 29 3.The City Council finds that the one-time opportunity cost of $5,135,700 associated with work described in the work plan will achieve savings by enabling the city to avoid future costs associated with calls for Police and Fire Department services, emergency transports, the provision of homeless services, property cleaning and maintenance activities, as well as the cost of potential fire risk associated with homelessness. 4.The Deputy City Manager, Administrative Services, is authorized to appropriate $435,700 of the unassigned General Fund reserve balance for one-time Fiscal Year 2020-2021 General Fund expenditures. 5.The Deputy City Manager, Administrative Services is authorized to assign $3,740,000 of the unassigned General Fund reserve balance at fiscal year-end 2020-2021 to pay for one-time opportunity costs as described in the work plan (Attachment A). 6.The City Manager is authorized to include in the city's FY 2021-2022 Preliminary Operating Budget the $3,740,000 of one-time opportunity costs as well as the additional budget necessary to carry out all the City Council approved program options described in Work Plan Objectives 1-7 as reflected in Attachment B. 7, The City Manager is authorized to increase the city workforce by three new full-time personnel, including a Police Sergeant and two Homeless Outreach Officers. PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 4th day of May, 2021, by the following vote, to wit: AYES: Blackburn, Acosta, Bhat-Patel, Schumacher. NAYS: Hall. ABSENT: None. MATT HALL, Mayor ICV1r. BARBARA ENGLESON, City Clerk (SEAL) Jan. 11, 2022 Item #6 Page 23 of 29 Attachment A Goal Reduce the homeless unsheltered population, among those who want help, by SO% within five years, with quarterly reports until we decrease the unsheltered homeless population or five years'. Lead Community Development/ Police Department Supporting City Attorney's Office Parks & Recreation Communications Public Works Finance City Clerk's Office Human Resources City Manager's Office Resource needs Estimated completion •4 new positions (Community Services Branch) •3 new positions (Police Department) •Funding: See Attachment B to Exhibit 2: "Summary of Homeless Workplan Objective Costs" Refer to individual objectives 1. Employments and benefits specialist Contract for services to help connect people to disability and social security benefits, general relief, CalWORKS, CalFresh, Veterans benefits, stimulus checks, employment programs, and other aid programs (March 23, 2021 City Council direction). Tasks •Develop scope of work for consultant services o Two-year contract, no extensions Operational in three to nine months 2. Additional homeless outreach officers and social workers Expand the existing Homeless Outreach Team by adding one police sergeant and two police officers, and pursue options for up to two additional social workers (March 23, 2021 City Council direction). Tasks •Homeless Outreach Team o Promote an additional sergeant to the team o Recruit for two new homeless outreach officers o Develop roles, responsibility and deployment model for enhanced HOT o Develop and provide necessary training o Identify metrics for data collection Operational within 30 days of funding authorization 1 As part of the established goal, the City Council adopted a series of related "goal points" that support and provide additional information about the goal's intent. A Goal Point Priorities Matrix (Attachment C to Exhibit 2) has been created that shows how the City Council goal points are being addressed through the objectives of this workplan. FY 2021-22 City Council Goals Work Plan Jan. 11, 2022 Item #6 Page 24 of 29 •Social Workers o Partner with the San Diego County for the duration of its North County Homeless Pilot program2 Operational within three to six months 3. Enhancing clinical services at La Posada Emergency Shelter Enter into an agreement with Catholic Charities to hire two licensed clinicians, and a third- party consultant to provide its staff with training in order for the facility to operate as a "low-barrier" shelter (March 23, 2021 City Council direction). Tasks •Develop scope of work for expanded consultant services o Two licensed clinicians and additional training for staff o Three-year contract, no extensions Operational in three to nine months 4. Operate a Carlsbad hotel/motel voucher pilot program Operate a 12-month pilot program in the City of Carlsbad that provides low-barrier shelter for women, families, individuals living in encampments, high utilizers, individuals with an underlining medical condition, and age 65+. Additionally, a 12-month case management contract is required to help individuals find permanent housing resources (March 23, 2021 City Council direction). Tasks •Hotel/motel voucher program o Identify and partner with hotel/motel vendors o Develop and implement service provider contract o Develop and implement a supplemental case management contract o Coordinate with the county on FEMA reimbursements o Develop program rules, policies, and expectations o Prepare public informational materials Operational by June 2021. If this date cannot be met, additional City Council direction will be requested. Program manager o Create a new position o Develop budget and purchase resources o Advertise, recruit, hire for the position o Design program, forms, and eligibility criteria o Develop a training program for the new position Operational in three to nine months •Animal contract o Review animal shelter options o Develop a contract for animal services 2 County Board of Supervisors' April 6, 2021 Meeting Agenda, Item #7: Pilot Program to Address Homelessness in North County San Diego (Districts: 3 & 5) Jan. 11, 2022 Item #6 Page 25 of 29 o Establish program criteria, rules, and forms Operational in three to six months 5. Community Resource Center services Contract with Community Resource Center to implement a rapid rehousing program for households currently experiencing homelessness in the City of Carlsbad (March 23, 2021 City Council direction). Tasks •Contract with the Community Resource Center o Develop scope of work for services o Two-year contract with three, one-year extensions •Revise policies and procedures based on lessons learned from year one Operational in three to six months 6. Homeless Action Subcommittee Provide staff support to a homeless action subcommittee comprised of two City Councilmembers that will focus on local and regional issues related to homelessness (March 23, 2021 City Council direction). Tasks •Schedule first meeting —target May 2021 •Staff support Operational in one to two months 7. Create a new Housing & Homeless Services Department The League of California Cities ranks affordable housing and homelessness as the top issues facing all local governments across the State of California. To successfully implement the City Council's goal of increasing the supply of available affordable housing, while also developing and implementing the programs and services needed to reduce homeless levels by 50% within five years, a new department within the Community Services Branch with the necessary technical expertise and leadership is needed, for the following reasons: •Leadership and staffing singularly focused on housing and homeless services •Ensures appropriate oversight and a reasonable span of control to achieve the mission •Confirms focused attention on a critical need •Strengthens collaboration and coordination with outside agencies •Pairs complementary functions (housing and homeless) to improve internal collaboration, communications and resource management •Ensures that the 5-year City Council Homeless Goal can be achieved •Centralizes the expertise and programing needed to advance individuals and families through the full spectrum — from homelessness to fully housed and self- sufficiency Jan. 11, 2022 Item #6 Page 26 of 29 Tasks •Create new positions (director, housing services manager and management analyst) .Develop budget and purchase resources •Advertise, recruit, hire the new positions Operational in approximately six months Jan. 11, 2022 Item #6 Page 27 of 29 Summary of Homeless Workplan Objective Costs Attachment B GOAL OBJECTIVE Proposed Staffing/Program FY 2020-21 FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25 FY 2025-26 TOTAL 1.Employments & Benefits Specialist Contract Services $120,000 $120,000 $0 $0 $0 $240,000 Operational expenses $20,0006 $20,0006 $0 $0 $0 $40,0006 2.Additional Homeless Outreach Team Officers & Social Workers Homeless Outreach Team staffing $330,1172,3 $614,9842 $645,7332 $678,0202 $711,9211,2 $747,5172 $3,728,2922,3 Social workers (Co. of SD Pilot Program) $0 $0 $0 $0 $0 $0 3.Enhancing Clinical Services at La Posada Emergency Shelter Agreement with Catholic Charities $180,000 $180,000 $180,000 $0 $0 $540,000 4.Operate a Carlsbad Hotel/Motel Voucher Pilot Program Hotel/Motel Voucher Program4 $260,0006 $2,940,000 $0 $0 $0 $0 $3,200,000 Program Manager $123,795' $124,735' $130,971' $137,520' $144,396" $661,417" Animal services contract TBD TBD TBD TBD TBD TBD 5.Community Resource Center Services Agreement with CRC $350,000 $350,000 $0 $0 $0 $700,000 6.Homeless Action Subcommittee Program Costs $0 $0 $0 $0 $0 $0 7.Create a new Housing and Homeless Services Department Director $20,593 $247,1131 $259,469' $272,442" $286,064' $300,368" $1,386,049' Housing Services Manager. $182,2261 $186,0871 $195,392" $205,161' $215,419" $984,2851 Management Analyst $123,795" $124,735" $130,971' $137,5201 $144,396" $661,4171 TOTAL $610,710 $4,901,913 $2,010,759 $1,587,796 $1,478,186 $1,552,096 $12,141,460 'Mid-range personnel costs (salary, benefits) plus one-time equipment purchases in FY2021-22 (Director position reflects upper-range). Personnel cost increased 5% per year. 2 Personnel costs for one sergeant and two officers (salary, benefits, overtime, vehicle replacement). Personnel costs increased 5% per year. 3 Reflects two months personnel costs plus one-time equipment purchases. 4 Voucher related expenses potentially 100% reimbursable through FEMA/Project RoonnKey until September 30, 2021, which would proportionally reduce city costs. 5 One month estimated program cost. Any unexpended amount to carry forward to FY 2021-22. 6 Covers expenses helping individuals secure employment such as bus passes, clothing vouchers, background checks, printing. Jan. 11, 2022 Item #6 Page 28 of 29 GOAL POINT MATRIX Attachment C How Each Workplan Objective Addresses the City Council's Goal Point Priorities City Council Goal: Reduce the homeless unsheltered population, among those who want help, by 50% within five years, with quarterly reports until we decrease the unsheltered homeless population or five years. City Council Work Plan Objectives Goal Point Priorities 1 2 3 4 5 6 7 Fully fund, staff and implement the city's Homeless Response Plan • • • • • • • Create specific and measurable targets and timelines for reducing homelessness (within first year or two) • • • • • • • Preventing and ending homelessness among youth and veterans • • • • • • • Increase social services/social workers • • • • • • • Partner with county • • • • • Work with entities with our city (region) to increase transitions to permanent supportive housing • • • • • • Advocate for legislative changes needed to effectively address homelessness • • Prevent homelessness by supporting those at risk of becoming homeless/losing their housing • • • • Work through a regional group to develop regional action plan that includes integrated services within/among cities • • Develop an encampment policy • • • Focus on trauma informed care • • • • • • • Focus on aggressive individuals to address their needs (substance abuse, mental health, other) • • • • • • • Explore expansion of La Posada • • • Complete financial analysis to identify opportunities for quickest results • • No visible encampments • • • • • • • Identify city and regional goals • • • Emphasize affordable housing • • 1. Employments & Benefits Specialist; 2. Additional Homeless Outreach Team Officers & Social Workers; 3. Enhancing Clinical Services at La Posada Emergency Shelter; 4. Operate a Carlsbad Hotel/Motel Voucher Pilot Program; 5. Community Resource Center Services; 6. Homeless Action Subcommittee; 7. Housing and Homeless Services Department Jan. 11, 2022 Item #6 Page 29 of 29 Tammy Cloud-McMinn From: Sent: To: Subject: Attachments: To whom it may concern: Rebecca Nussbaum < RNussbaum@crcncc.org > Monday, January 10, 2022 4:30 PM City Clerk Agenda No. 6 Letter of Support-Carlsbad RRH.pdf All Receive -Agenda Item# l.,e_ For t he Information of the: CITY COUNCIL Date 1/Jc/Ja,..CA ~c ~ CM ....-1\CM /DCM (3) L Please accept this letter of support on behalf of Community Resource Center for Agenda No. 6 of the Jan 11th City Council meeting. Please let me know if you have any questions. Warmly, Rebecca Nussbaum Chief Program Officer I Community Resource Center 0 . 760.230.6318 LGBTQ & Child Safe Zone Pronouns: She/Her/Hers Providing essential food, shelter & safety since 1979. Get help > Give help > CONFIDENTIALITY NOTICE: This electronic message, together with its attachments, if any, is intended to be viewed only by the individual to whom it is addressed. It may contain information that is privileged, confidential, protected health information and/or exempt from disclosure under applicable law. Any dissemination, distribution or copying of this communication is strictly prohibited without our prior permission. If the reader of this message is not the intended recipient or if you have received this communication in error, please notify us immediately by return e-mail and delete the original message and any copies of it from your computer system. CAUTION: Do not o en attachments or click on links unless you reco nize the sender and know the content i 1 Tammy Cloud-McMinn From: Sent: To: Subject: brendel4776@gmail.com Monday, January 10, 2022 7:27 PM City Clerk Jan 11 City Council Meeting All Rece ive• Agenda Item # g_ For the Information of the: p 7:YCOUNCIL Date llJJ.1.1_ ;)(;A ..--C-C _,,,,- CM ,....-ACM /o(M (3).::::. We encourage the City Council to approve the agreement with Community Resource Center to provide housing resources to homeless people. Thank you Steve and Cathy Brendel Sent from my iPhone CAUTION: Do not open attachments or click on links unless you recognize the sender and know the content is safe . 1