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HomeMy WebLinkAbout2022-10-18; City Council; Resolution 2022-251RESOLUTION NO. 2022-251 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, AUTHORIZING THE CITY MANAGER TO EXECUTE A PROFESSIONAL SERVICE AGREEMENT WITH PSOMAS, INC. FOR IMPLEMENTATION SERVICES FOR CARTEGRAPH'S OPERATIONS MANAGEMENT SOFTWARE FOR AN ENTERPRISE ASSET MANAGEMENT SYSTEM IN AN AMOUNT NOT TO EXCEED $584,475 WHEREAS, the City Council of the City of Carlsbad, California has determined that the most effective way to operate and support the City of Carlsbad's asset management requirements is with Cartegraph's Operation Management Software for enterprise asset management; and WHEREAS, the City of Carlsbad issued a Request for Proposal for a new enterprise asset management system; and WHEREAS, the City of Carlsbad currently has numerous asset management solutions in place and Cartegraph's Operation Management Software will consolidate these solutions into a single enterprise asset management system; and WHEREAS, in order for the City of Carlsbad to use Cartegraphs's Operation Management Software, Psomas Inc. will provide implementation services for the Operation Management Software; and WHEREAS, funding is available in the Strategic Digital Transformation Investment Program to fund this project and services. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1.That the above recitations are true and correct. 2.That the professional services agreement for implementation of Cartograph' s Operation Management Software with Psomas, Inc. (Attachment A) is approved and the City Manager of the City of Carlsbad is authorized to execute it and all other necessary procurement documents on behalf of the City. 3.That the total for the implementation services with Psomas, Inc. shall not exceed $584,475. 4.That the funding for the agreement is budgeted in the fiscal year 2022-23 Strategic Digital Transformation Investment Program Project Enterprise Asset Management. PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 18th day of October. 2022, by the following vote, to wit: AYES: NAYS: ABSENT: Hall, Blackburn, Bhat-Patel, Acosta, Norby. None. None. �UJIJ MATT HALL, Mayor k!A Ln � FAVIOLA MEDINA, City Clerk Services ManagerOv -(SEAL) DocuSign Envelope ID: 3O912497-4A24-40E3-9FFC-9F1A5O23F35O Attachment A AGREEMENT FOR CARTEGRAPH ENTERPRISE ASSESSMENT MANAGEMENT (EAM) IMPLEMENTATION SERVICES PSOMAS, INC THIS �REEMENT is made and entered into as of the 'l 1--t+--day ofOe, le:<,.,v , 2022, by and between the CITY OF CARLSBAD, a municipal corporation, ("City"), and Psomas, Inc a California Corporation, ("Contractor"). RECITALS A.City requires the professional services of an implementation firm that isexperienced in implementing the Cartegraph OMS EAM solution. B.Contractor has the necessary experience in providing professional services andadvice related to implementing the Cartegraph EAM solution. C.Contractor has submitted a proposal to City and has affirmed its willingness andability to perform such work. NOW, THEREFORE, in consideration of these recitals and the mutual covenants contained herein, City and Contractor agree as follows: 1.SCOPE OF WORK City retains Contractor to perform, and Contractor agrees to render, those services (the "Services") that are defined in attached Exhibit "A", which is incorporated by this reference in accordance with this Agreement's terms and conditions. 2.STANDARD OF PERFORMANCEWhile performing the Services, Contractor will exercise the reasonable professional care and skill customarily exercised by reputable members of Contractor's profession practicing in the Metropolitan Southern California Area and will use reasonable diligence and best judgment while exercising its professional skill and expertise. 3.TERMThe term of this Agreement will be effective for a period of three (3) years from the date first above written. The City Manager may amend the Agreement to extend it for two (2) additional one (1) year periods or parts thereof. Extensions will be based upon a satisfactory review of Contractor's performance, City needs, and appropriation of funds by the City Council. The parties will prepare a written amendment indicating the effective date and length of the extended Agreement. 4.TIME 15 OF THE ESSENCE Time is of the essence for each and every provision of this Agreement. Neither party will be liable or responsible for the impacts of delay to the extent such delay is due to matters beyond the reasonable control of such party. 5.COMPENSATIONThe total fee payable for the Services to be performed during the initial Agreement term will be five hundred eighty-four thousand four hundred seventy-five dollars ($584,475.00). No other compensation for the Services will be allowed except for items covered by subsequent amendments to this Agreement. Incremental payments, if applicable, should be made as outlined in attached Exhibit "A". City Attorney Approved Version 6/12/18 City Attorney Approved Version 6/12/182 6.STATUS OF CONTRACTORContractor will perform the Services in Contractor's own way as an independent contractor and in pursuit of Contractor's independent calling, and not as an employee of City. Contractor will beunder control of City only as to the result to be accomplished, but will consult with City asnecessary. The persons used by Contractor to provide services under this Agreement will not beconsidered employees of City for any purposes. The payment made to Contractor pursuant to the Agreement will be the full and complete compensation to which Contractor is entitled. City will not make any federal or state tax withholdings on behalf of Contractor or its agents, employees or subcontractors. City will not be required to pay any workers' compensation insurance or unemployment contributions on behalf of Contractor or its employees or subcontractors. Contractor agrees to indemnify City within thirty (30) days for any tax, retirement contribution, social security, overtime payment, unemploymentpayment or workers' compensation payment which City may be required to make on behalf ofContractor or any agent, employee, or subcontractor of Contractor for work done under thisAgreement. At the City’s election, City may deduct the indemnification amount from any balance owing to Contractor. 7.SUBCONTRACTING Contractor will not subcontract any portion of the Services without prior written approval of City.If Contractor subcontracts any of the Services, Contractor will be fully responsible to City for theacts and omissions of Contractor's subcontractor and of the persons either directly or indirectly employed by the subcontractor, as Contractor is for the acts and omissions of persons directlyemployed by Contractor. Nothing contained in this Agreement will create any contractualrelationship between any subcontractor of Contractor and City. Contractor will be responsible forpayment of subcontractors. Contractor will bind every subcontractor and every subcontractor ofa subcontractor by the terms of this Agreement applicable to Contractor's work unless specificallynoted to the contrary in the subcontract and approved in writing by City. 8.OTHER CONTRACTORS The City reserves the right to employ other Contractors in connection with the Services. 9.INDEMNIFICATION Contractor agrees to indemnify and hold harmless the City and its officers, officials, employeesand volunteers from and against all claims, damages, losses and expenses including attorneysfees arising out of the performance of the work described herein caused by any negligence, recklessness, or willful misconduct of the Contractor, any subcontractor, anyone directly orindirectly employed by any of them or anyone for whose acts any of them may be liable. The parties expressly agree that any payment, attorney’s fee, costs or expense City incurs or makes to or on behalf of an injured employee under the City’s self-administered workers’ compensation is included as a loss, expense or cost for the purposes of this section, and that this section will survive the expiration or early termination of this Agreement. 10.INSURANCEContractor will obtain and maintain for the duration of the Agreement and any and allamendments, insurance against claims for injuries to persons or damage to property which mayarise out of or in connection with performance of the services by Contractor or Contractor’s agents, representatives, employees or subcontractors. The insurance will be obtained from aninsurance carrier admitted and authorized to do business in the State of California. The insurancecarrier is required to have a current Best's Key Rating of not less than "A-:VII"; OR with a surplusline insurer on the State of California’s List of Approved Surplus Line Insurers (LASLI) with a rating DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City Attorney Approved Version 6/12/183 in the latest Best’s Key Rating Guide of at least “A:X”; OR an alien non-admitted insurer listed by the National Association of Insurance Commissioners (NAIC) latest quarterly listings report. 10.1 Coverage and Limits. Contractor will maintain the types of coverage and minimum limits indicated below, unless the Risk Manager or City Manager approves a lower amount. These minimum amounts of coverage will not constitute any limitations or cap on Contractor's indemnification obligations under this Agreement. City, its officers, agents and employees make no representation that the limits of the insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at Contractor's sole expense. The full limits available to the named insured shall also be available and applicable to the City as an additional insured. 10.1.1 Commercial General Liability (CGL) Insurance. Insurance written on an “occurrence” basis, including personal & advertising injury, with limits no less than $2,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit. 10.1.2 Automobile Liability. (if the use of an automobile is involved for Contractor's work for City). $2,000,000 combined single-limit per accident for bodily injury and property damage. 10.1.3 Workers' Compensation and Employer's Liability. Workers' Compensation limits as required by the California Labor Code. Workers' Compensation will not be required if Contractor has no employees and provides, to City's satisfaction, a declaration stating this. 10.1.4 Professional Liability. Errors and omissions liability appropriate to Contractor’s profession with limits of not less than $1,000,000 per claim. Coverage must be maintained for a period of five years following the date of completion of the work. 10.2 Additional Provisions. Contractor will ensure that the policies of insurance required under this Agreement contain, or are endorsed to contain, the following provisions: 10.2.1 The City will be named as an additional insured on Commercial General Liability which shall provide primary coverage to the City. 10.2.2 Contractor will obtain occurrence coverage, excluding Professional Liability, which will be written as claims-made coverage. 10.2.3 This insurance will be in force during the life of the Agreement and any extensions of it and will not be canceled without thirty (30) days prior written notice to City sent by mail pursuant to the Notice provisions of this Agreement, ten (10) days if cancellation is due to non- payment of premium. 10.3 Providing Certificates of Insurance and Endorsements. Prior to City's execution of this Agreement, Contractor will furnish certificates of insurance and endorsements to City. 10.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance coverages, then City will have the option to declare Contractor in breach, or may purchase replacement insurance or pay the premiums that are due on existing policies in order to maintain the required coverages. Contractor is responsible for any payments made by City to obtain or DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City Attorney Approved Version 6/12/184 maintain insurance and City may collect these payments from Contractor or deduct the amount paid from any sums due Contractor under this Agreement. 10.5 Submission of Insurance Policies. City reserves the right to require, at any time, complete and certified copies of any or all required insurance policies and endorsements. 11.BUSINESS LICENSE Contractor will obtain and maintain a City of Carlsbad Business License for the term of theAgreement, as may be amended from time-to-time. 12.ACCOUNTING RECORDSContractor will maintain complete and accurate records with respect to costs incurred under thisAgreement. All records will be clearly identifiable. Contractor will allow a representative of Cityduring normal business hours to examine, audit, and make transcripts or copies of records andany other documents created pursuant to this Agreement. Contractor will allow inspection of allwork, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 13.OWNERSHIP OF DOCUMENTS All work product produced by Contractor or its agents, employees, and subcontractors pursuantto this Agreement is the property of City. In the event this Agreement is terminated, all workproduct produced by Contractor or its agents, employees and subcontractors pursuant to this Agreement will be delivered at once to City. Contractor will have the right to make one (1) copyof the work product for Contractor’s records. 14.COPYRIGHTSContractor agrees that all copyrights that arise from the services will be vested in City andContractor relinquishes all claims to the copyrights in favor of City. 15.NOTICES The name of the persons who are authorized to give written notice or to receive written notice onbehalf of City and on behalf of Contractor under this Agreement. For City For Contractor Name Maria Callander Name Steve Bein Title IT Director Title Vice President Department IT Department Address 5 Hutton Centre Drive Suite 300 City of Carlsbad Santa Ana, CA 92707 Address 1635 Faraday Ave Phone No. 714-481-8015 Carlsbad, CA 92008 Email steve.bein@psomas.com Phone No. 442-339-2454 Each party will notify the other immediately of any changes of address that would require any notice or delivery to be directed to another address. DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City Attorney Approved Version 6/12/185 16.CONFLICT OF INTERESTContractor shall file a Conflict of Interest Statement with the City Clerk in accordance with therequirements of the City of Carlsbad Conflict of Interest Code. The Contractor shall reportinvestments or interests in all categories. Yes No 17.GENERAL COMPLIANCE WITH LAWS Contractor will keep fully informed of federal, state and local laws and ordinances and regulationswhich in any manner affect those employed by Contractor, or in any way affect the performanceof the Services by Contractor. Contractor will at all times observe and comply with these laws,ordinances, and regulations and will be responsible for the compliance of Contractor's serviceswith all applicable laws, ordinances and regulations. Contractor will be aware of the requirements of the Immigration Reform and Control Act of 1986 and will comply with those requirements, including, but not limited to, verifying the eligibility for employment of all agents, employees, subcontractors and consultants whose services are required by this Agreement. 18.DISCRIMINATION AND HARASSMENT PROHIBITED Contractor will comply with all applicable local, state and federal laws and regulations prohibitingdiscrimination and harassment. 19.DISPUTE RESOLUTIONIf a dispute should arise regarding the performance of the Services the following procedure willbe used to resolve any questions of fact or interpretation not otherwise settled by agreementbetween the parties. Representatives of Contractor or City will reduce such questions, and theirrespective views, to writing. A copy of such documented dispute will be forwarded to both partiesinvolved along with recommended methods of resolution, which would be of benefit to bothparties. The representative receiving the letter will reply to the letter along with a recommendedmethod of resolution within ten (10) business days. If the resolution thus obtained is unsatisfactoryto the aggrieved party, a letter outlining the disputes will be forwarded to the City Manager. TheCity Manager will consider the facts and solutions recommended by each party and may then optto direct a solution to the problem. In such cases, the action of the City Manager will be binding upon the parties involved, although nothing in this procedure will prohibit the parties from seekingremedies available to them at law. 20.TERMINATIONIn the event of the Contractor's failure to prosecute, deliver, or perform the Services, City mayterminate this Agreement for nonperformance by notifying Contractor by certified mail of the termination. If City decides to abandon or indefinitely postpone the work or services contemplatedby this Agreement, City may terminate this Agreement upon written notice to Contractor. Uponnotification of termination, Contractor has five (5) business days to deliver any documents ownedby City and all work in progress to City address contained in this Agreement. City will make adetermination of fact based upon the work product delivered to City and of the percentage of workthat Contractor has performed which is usable and of worth to City in having the Agreement completed. Based upon that finding City will determine the final payment of the Agreement. Either party upon tendering thirty (30) days written notice to the other party may terminate this Agreement. In this event and upon request of City, Contractor will assemble the work product and DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City Attorney Approved Version 6/12/186 put it in order for proper filing and closing and deliver it to City. Contractor will be paid for work performed to the termination date; however, the total will not exceed the lump sum fee payable under this Agreement. City will make the final determination as to the portions of tasks completed and the compensation to be made. 21.COVENANTS AGAINST CONTINGENT FEESContractor warrants that Contractor has not employed or retained any company or person, otherthan a bona fide employee working for Contractor, to solicit or secure this Agreement, and thatContractor has not paid or agreed to pay any company or person, other than a bona fideemployee, any fee, commission, percentage, brokerage fee, gift, or any other considerationcontingent upon, or resulting from, the award or making of this Agreement. For breach or violationof this warranty, City will have the right to annul this Agreement without liability, or, in its discretion,to deduct from the Agreement price or consideration, or otherwise recover, the full amount of thefee, commission, percentage, brokerage fees, gift, or contingent fee. 22.CLAIMS AND LAWSUITS By signing this Agreement, Contractor agrees that any Agreement claim submitted to City mustbe asserted as part of the Agreement process as set forth in this Agreement and not in anticipationof litigation or in conjunction with litigation. Contractor acknowledges that if a false claim is submitted to City, it may be considered fraud and Contractor may be subject to criminalprosecution. Contractor acknowledges that California Government Code sections 12650 et seq.,the False Claims Act applies to this Agreement and, provides for civil penalties where a person knowingly submits a false claim to a public entity. These provisions include false claims madewith deliberate ignorance of the false information or in reckless disregard of the truth or falsity ofinformation. If City seeks to recover penalties pursuant to the False Claims Act, it is entitled torecover its litigation costs, including attorney's fees. Contractor acknowledges that the filing of afalse claim may subject Contractor to an administrative debarment proceeding as the result ofwhich Contractor may be prevented to act as a Contractor on any public work or improvement fora period of up to five (5) years. Contractor acknowledges debarment by another jurisdiction isgrounds for City to terminate this Agreement. 23.JURISDICTION AND VENUEAny action at law or in equity brought by either of the parties for the purpose of enforcing a rightor rights provided for by this Agreement will be tried in a court of competent jurisdiction in theCounty of San Diego, State of California, and the parties waive all provisions of law providing fora change of venue in these proceedings to any other county. 24.SUCCESSORS AND ASSIGNSIt is mutually understood and agreed that this Agreement will be binding upon City and Contractor and their respective successors. Neither this Agreement nor any part of it nor any monies due orto become due under it may be assigned by Contractor without the prior consent of City, whichshall not be unreasonably withheld. 25.ENTIRE AGREEMENTThis Agreement, together with any other written document referred to or contemplated by it, alongwith the purchase order for this Agreement and its provisions, embody the entire Agreement andunderstanding between the parties relating to the subject matter of it. In case of conflict, the termsof the Agreement supersede the purchase order. Neither this Agreement nor any of its provisions may be amended, modified, waived or discharged except in a writing signed by both parties. DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D DocuSign Envelope ID: 3O912497-4A24-40E3-9FFC-9F1A5O23F35D 26.AUTHORITYThe individuals executing this Agreement and the instruments referenced in it on behalf of Contractor each represent and warrant that they have the legal power, right and actual authority to bind Contractor to the terms and conditions of this Agreement. CONTRACTOR By: (sign here) Steve Bein, Vice President (print name/title) By: (sign here) (print name/title) CARLSBAD, a municipal e State of California By: City Manager ATTEST: PFAVIOLA MEDINA City Clerk Services Manager If required by City, proper notarial acknowledgment of execution by contractor must be attached. If a corporation, Agreement must be signed by one corporate officer from each of the following two groups. Group A Chairman, President, orVice-President Group B Secretary, Assistant Secretary, CFO or Assistant Treasurer Otherwise, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the officer(s) signing to bind the corporation. APPROVED AS TO FORM: CINDIE K. MCMAHON, City Attorney BY: {jv.,J.ir., k �City Attorney City Attorney Approved Version 6/12/18 7 City of Carlsbad, CA / 6/14/2022 Page 1 of 17 City of Carlsbad, CA Exhibit “A” - Scope of Work (SOW) SOW: PSO-802 Date Prepared: 6/14/2022 Date of Expiration: 11/8/2022 Ver. 1.1 For any questions or assistance, please contact: Steve Bein Senior Consultant GIS and Enterprise Asset Management Phone: Mobile: +1 949-922-3642 Email: steve.bein@psomas.com P S O M A S www.Psomas.com Phone: (714) 481-8015 DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D Carte graph City of Carlsbad, CA / 6/14/2022 Page 2 of 17 The following Addendums are attached to this SOW and are incorporated by reference: ADDENDUM A – PSOMAS PROPOSAL RESPONSE ADDENDUM B – FEE SUMMARY ADDENDUM C – DETAILED WORK PLAN - TASK 2 (REVISED) Addendum A: Psomas Proposal Response The City’s original Request for Proposal (RFP) titled “Proposal to Provide Enterprise Asset Management System Services” and the official Contractor proposal response dated October 22, 2021, including the Feature Function Requirements table and all appendices A through J are hereby incorporated into this agreement. Subsequent requests for changes to the scope of work to be performed, the phasing of the implementation services, and compensation to Contractor resulted in the revised fee presented in Addendum B and the revised Detailed Work Plan - Task 2 presented in Addendum C included in this SOW and do hereby replace the Cost Worksheets and Detailed Work Plan - Task 2 included in the original Contractor response. DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 3 of 17 Addendum B: Fee and Payments The following represents the Contractor fees for the requested revised Scope of Services as shown in the original Detailed Work Plan and updated in Addendum C of this SOW. These costs conform to the Contractor Best And Final Offer (BAFO) submitted on May 4, 2022 as adjusted based on subsequent input from the City stakeholders. Today’s Date: June 14, 2022 Purchase Agreement No.: PSO-802 SERVICES No. Product Terms Quantity Price 1 Expense Reimbursement At Cost $26,600.00 2 Implementation Services Phase One FFP $84,575.00 3 Implementation Services Phase Two FFP $62,690.00 4 Implementation Services Phase Three FFP $56,310.00 FFP - Firm Fixed Price IMPLEMENTATION SERVICES TOTAL: $230,175.00 INTERFACE COSTS (INTEGRATION SERVICES) No. Service Terms Quantity Price (USD) 1 Work Order Import NTE 2 Systems $ 20,000.00 2 Central Square Finance Enterprise: Purchasing NTE $ 12,000.00 3 Central Square Finance Enterprise: Accounts Receivable NTE $ 12,000.00 4 Central Square Finance Enterprise: Accounts Payable NTE $ 12,000.00 5 Central Square Finance Enterprise: Payroll NTE $ 12,000.00 6 Request Management (Rock Solid) NTE $ 50,000.00 7 ArborAccess (Tree Management Software) NTE $ 7,000.00 8 I-Vu (Building Monitoring System)NTE $ 14,400.00 9 DigAlert: Receive/Submit Responses NTE $ 2,800.00 10 DigAlert: Work Order Creation NTE $ 2,800.00 11 Inductive Automation Ignition (SCADA) NTE $ 12,500.00 12 GraniteNet: Push Scheduled Inspections/Work Orders NTE $ 7,000.00 13 GraniteNet: CCTV Inspection Info Import NTE $ 12,000.00 14 WACHS (Valve Turning Software) NTE $ 5,500.00 15 Fuel System (Software To Be Determined) NTE $ 5,500.00 16 SQL Database Export for SSRS and Tableau (Monthly) NTE $ 6,000.00 17 Utility Billing-Northstar NTE $ 50,000.00 NTE - Not To Exceed INTEGRATION TOTAL: $ 243,500.00 CONVERSION COSTS No. Service Terms Quantity Price 1 AssetWorks Master Asset Records NTE $4,600.00 2 AssetWorks Work Orders – Historical and Open NTE $7,100.00 3 AssetWorks Inventory Items/Catalog/Quantities NTE $3,500.00 4 AssetWorks Fuel Transactions NTE $3,500.00 5 Hanson Work Orders – Historical and Open NTE $11,500.00 6 Hanson Service Requests - Open NTE $6,200.00 DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 4 of 17 7 Hanson Inventory Items/Catalog/Quantities NTE $3,500.00 8 Lucity Work Orders – Historical and Open NTE $7,100.00 9 Lucity Pavement Inspections NTE $9,000.00 10 Lucity Pavement Model NTE $9,800.00 11 Major Outfall Inventory (Discharge Points) NTE $14,000.00 12 Parks SaaS solution NTE $7,000.00 13 Custodial Professional Services NTE $7,000.00 14 As-needed for Additional Professional Services T&M $17,000.00 NTE - Not To Exceed T&M – Time and Materials CONVERSION TOTAL: $110,800.00 TOTAL ONE-TIME SOLUTION SERVICES FEE: USD 584,475.00 DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 5 of 17 Fee Notes: •Any Customer Purchase Order, Contract, and/or Agreement must reference Psomas PurchaseAgreement: PSO-802. •Prices may include discounts, concessions, or incentives that are only applicable to this transactionand should not be assumed for future purchases. •Prices do not include any taxes that may apply at the time of invoicing. If applicable, any such taxesare the responsibility of Customer and will appear on the respective invoice. •Prices do not include any applicable Esri ArcGIS licenses. •Prices are in U.S. Dollars ($USD). •Prices for the Solution Services are valid only if this Purchase Agreement is executed by 11/8/2022. •Psomas and Cartegraph will commit to maintaining the cost of user licenses of the OMS subscriptionat $96.00 per additional user for 24 months from the Effective Date. •The Cartegraph license will include two (2) registrations to the 2023 Cartecon national conference. •The Cartegraph license will include one (1) complimentary “Admin Certification Training Course”registration for the Carlsbad OMS administrator to learn the ins-and-outs, tips, and best practices tomake the most of the City’s investment. •Cartegraph will extended the payment terms on the Year 1 License Fee up to Net-90 days. •As a result of the Requirements Gathering Workshops included in each phase of work, Psomas andCartegraph will provide the City with updated services budgets for approval for each integration anddata conversion service requested within the terms provided in the cost table above. Integrationand data conversion service work will be performed only upon written approval agreed to by theParties. Interface development (integrations) and data conversion costs presented in this Purchase Agreement identified as “Not to Exceed” are commitments to complete each approved item withinthe budget provided in the cost table above following reasonable industry standard requirements. •Additional Services will be provided as needed and requested by the City based on the Fee Schedule provided below: •Administrative and Project Assistants $90 - $120 •GIS Technician $95 - $125 •Senior GIS Technician $115 - $155 •Senior GIS Analyst $160 - $185 •Software Developer $155 - $175 •Senior Software Developer $180 - $210 •Specialty Training / Data Conversion $200 - $230 •Integration Developer $250 - $288 •Project Manager/Technical Manager $195 - $275 •Principal $260 - $290 Mileage and parking expenses incurred by office employees are charged at the current IRS mileage rate. Prints, plot media, CD’s, messenger service, subsistence, air travel, and other direct expenses will be charged at cost. The services of outside consultants will be charged at cost plus fifteen percent. Standard computer and technology costs are incorporated into the above hourly rates. The above schedule is for straight time and includes overhead. These rates will remain valid for 12 months following the Effective Date. DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 6 of 17 Payments In consideration for the Services provided by Contractor and Cartegraph, City agrees to pay Contractor the Fees as described below: DELIVERY Upon execution of this Purchase Agreement, Contractor and Cartegraph will provide the Solution Services detailed in the Fee Summary. Delivery of the Solution Services requires execution of the Cartegraph Solutions Agreement and Solution licensing provided separately through Cartegraph. SOLUTION SERVICES SCHEDULING Solution Services will be scheduled and delivered upon your execution of this Agreement, which will be considered your notification for Contractor to proceed. City agrees to work with Contractor to schedule Services in a timely manner. SOLUTION SERVICES INVOICING Upon execution of this Agreement, invoicing for the Solution Services shall occur as follows: •Phase One•25% ($21,143.785) upon execution of this Agreement.•25% ($21,143.785) at the completion of the phase one assessment/delivery.•25% ($21,143.785) at the completion of the phase one test deployment.•25% ($21,143.785) at the completion, go-live and acceptance of phase one productiondeployment.•Total Phase One amount $84,575.00•Phase Two•25% ($15,672.50) upon kickoff of phase two.•25% ($15,672.50) at the completion of the phase two assessment/delivery.•25% ($15,672.50) at the completion of the phase two test deployment.•25% ($15,672.50) at the completion, go-live, and acceptance of phase two productiondeployment.•Total Phase Two amount $62,690.00•Phase Three•25% ($14,077.50) upon kickoff of phase three.•25% ($14,077.50) at the completion of the phase three assessment/delivery.•25% ($14,077.50) at the completion of the phase three test deployment.•25% ($14,077.50) at the completion of phase three production deployment, go-live andacceptance.•Total Phase Three amount $56,310.00•Integrations and Conversions•Due upon completion and City approval and acceptance of each individual Integration orConversion and will be billed monthly on a time and materials basis not to exceed theprices listed under Integrations Services and Conversion Costs of the fee and paymentsschedule. ACCEPTANCE Acceptance of a milestone is defined as written confirmation by the City of completion of a project task or deliverable as described in the Detailed Work Plan (Addendum C). Upon completion, Contractor will submit written notice to the City Project Manager and the City will respond with acceptance within ten (10) business days or provide written justification for any deficiencies as described under Dispute Resolution in the Professional Services Agreement. EXPENSES In providing the Solution Services included herein, Contractor shall be reimbursed for any reasonable out-of- pocket costs, including, but not limited to, travel, lodging, and meals. Out-of-pocket expenses are billed based on actual costs as incurred and are due separately. As listed as item one under services of the fee and DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 7 of 17 payments schedule, these expenses will not exceed $26,600. Travel related expenses must be expended in an economical and efficient way. PAYMENT •All payments are due Net 30 days from date of invoice except as otherwise agreed.•All payments are to be in U.S. Dollars ($USD).•Any applicable taxes required at the time of invoice will be determined based on the laws andregulations of the taxing authority(s) governing the "Customer Address" identified herein. DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 8 of 17 Addendum C: Detailed Work Plan The Solutions Services listed in the Fee Summary of the Agreement are specific Contractor/Cartegraph services which will be delivered to the City based on the descriptions provided in the Detailed Work Plan provided below. The Services are subject to the limitations and terms and conditions set forth in this Agreement, and its referenced Addendums. Contractor will coordinate with the City on service delivery expectations and timeframes. Implementation of the Operations Management System (OMS) includes the following professional services: Task 1: Project Initiation and Project Management 1.1 Project Initiation Contractor will initiate the engagement with an on-site meeting with City stakeholders to discuss ingreater depth the services the City envisions securing through this agreement and review definedalternatives and options available to the City. This orientation to the City’s vision will provideContractor insight into what the project goals are for the short and long term EAMS planninghorizons. During the meeting, the Contractor’s Team will share our insights and capabilities to support the envisioned proposed software solution and implementation services. This information sharing provides a foundation for evaluating engagement success based on targeted performance milestones. Contractor will facilitate a project kickoff meeting with Cartegraph and the City project team to review objectives and approach, document project success factor, and identify stakeholder groups toparticipate in the requirements interviews. Contractor will provide an agenda, keep a record of thediscussions, and provide meeting minutes following the meeting. The project schedule will be reviewed and adjusted as needed to align with the City project teamavailability and milestone requirements. Project communication methods for routine reporting and ongoing coordination will be agreed to. The roles and responsibilities of the Contractor’s Team and the City will be reviewed and confirmed to assure common expectations for collaboration and leadership. Contractor will recommend the development of a project charter and the formation of a Project SteeringCommittee. We will provide a draft charter as a straw man for the City to tailor and adopt. The Project Steering Committee will be responsible for project oversight, ensuring and coordinatingthe City’s engagement, and reviewing all project deliverables. Task Deliverables o Kickoff Meeting o Establish project steering committee and project charter 1.2 Project Management Contractor will manage the project scope and engagement process with the City representatives, and control the work based on Project Management Institute principles. The Contractor’s project manager, in DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 9 of 17 partnership with the City’s project manager, will lead the project management activities throughout the project. Task Deliverable o Weekly progress and quality review meeting with Contractor’s internal team o Bi-weekly progress meeting with the City’s core project team o Bi-weekly action item worksheet using web based tracking tools shared with the City o Project web portal and associated resources to facilitate information sharing and collaboration o Project work plan maintained bi-weekly (schedule and budget with cost- to complete estimate) o Monthly project status report and invoice 1.3 Project Wrap Up Contractor will perform project close-out activities at the end of each phase to assure all final deliverables aresatisfactory, and to conduct a post-project review to document lessons learned. The following activities will becoordinated when the project tasks for each phase have concluded. Task Deliverables o Final project acceptance memorandum for the City’s signature o Post-project review meeting with the project team 2.1 Phase Services and Asset Domains The following services will be provided for each of Phases 1, 2, and 3 as described below: 2.1.1 - Setup Cartegraph will setup a hosted, test and production OMS environment. Cartegraph will provide an overview, up to two (2) hours, of Cartegraph and ArcGIS Online user-basedlogins and User/Role functionality. Contractor will provide a template file to be utilized by City staff to populate Roles and Users to be utilized forOMS. The City provided completed templates will be used to create users and roles in OMS. (Note:Subsequent User and/or Role changes will be your City administrator’s responsibility.) Cartegraph will provide documentation and guidance, up to four (4) hours, for your technical GIS staff toconfigure Esri Basemap Services for OMS integration. Guidance will be geared towards OMS/Esri integration functionality and requirements. Cartegraph will setup the OMS Platform, including the Request, Work, Resource, and Asset Managementareas of the software. Asset Management solutions will be setup for all solutions referenced in the Assets section of the scope unless otherwise noted. 2.1.2 - Consulting The Contractor/Cartegraph team will provide a five-day (5-day) onsite requirement gathering workshop inPhases 1 and 2 and a three-day (3-day) onsite requirement gathering workshop in Phase 3 to increase our understanding of your business and functional goals. Through workshops and interviews, we will identifybest fit scenarios for OMS and provide a report including any challenges as well as recommendations for OMS best practices relevant to the City’s EAMS implementation. Contractor will lead and facilitate the engagement with Cartegraph and internal City stakeholders includingother groups that are intertwined and impacted by the specific processes being evaluated. Stakeholderengagement is vital as the first partnering step of being inclusive and collaborative with the stakeholders.Reengineering the work order and asset management processes to align with Cartegraph OMS requiresbuy in and participation of those impacted. Understanding the technology, workflow, and management environment provides an opportunity to DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 10 of 17 objectively evaluate the characteristics of the existing environment as a baseline for evaluating improvements and identifying gaps. The Contractor/Cartegraph Team will review City documentation and systems to clarify current software, data characteristics (volume, type, quality, rate of change), users, and management processes. The Contractor Team will review system documentation provided by the City and meet with staff who can provide an additional systems overview briefing. Findings from this step will enhance the team’s understanding of the environment and prepare us for a more successful implementation in the next step. Task Deliverables o Five-day Onsite Meeting (Phases 1 and 2) or Three Day Onsite Meeting (Phase 3) o Challenges and Recommendations Report 2.1.3 - Training All training sessions will be recorded for the development of course content in the City’s Learning Management System. Cartegraph will provide remote train-the-trainer training, up to four (4) hours, on overall system navigationand functionality to help familiarize your staff with the software environment and its common functions.Training topics include: o Dashboards o Standard KPI/ROI Gadgets o Logins/Permission o Layers o Filters o Maps o Grids o System Navigation o Views (List & Detail) o Standard Reports o Attachments o Requests, Work, Assets, Resources, Reports, and Administrator Tabs Cartegraph will provide remote train-the-trainer training, up to two (2) hours, on OMS Esri integrationfunctionality. Training topics include: o OMS Esri integration configuration options o Integration functionality (basemap and feature) o Overall Esri integration requirements, considerations, and Cartegraph recommended bestpractices Contractor and Cartegraph together will provide two (2) onsite staff (Implementation Specialists, Facilitator) for a five-day (5-day) onsite "train-the-trainer" training event in Phases 1 and 2 and a three-day (3-Day)onsite “train-the-trainer” in Phase 3. The training agenda will be defined and agreed upon by Contractor, Cartegraph, and the City project manager. Topics may include any of the following: o Request Management: Requests Requesters Task Creation from Requests Issue library (including settings such as Applies to Asset and Non-Location) Cartegraph recommended best practices for Request and Requester Management o Work Management: Create Task(s) (Asset/Non-Asset) Assignments (Add, Edit, Remove) Task Menu Actions Related Work Items Create Work Order Associate Task to WO DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 11 of 17 Repeat Work Orders Work Order Menu Actions Enter Resources Timesheets Activity library (including settings such as Applies to Asset, Inspection, Key Dates, Cost,and Productivity) Cartegraph recommended best practices for Work Management o Asset Management: Asset Details Preventative Maintenance Plans Inspections Linked assets (if applicable) Container/Component Relationships (if applicable) Cartegraph recommended best practices for Asset Management To avoid redundancy, and to utilize service time efficiently, training may cover a subset of the assets listed in the Asset section of the scope. o Fleet Management: Preventative Maintenance Task Management Vehicle Replacement Ratings (VRR) Equipment Detail information Fleet Reports Cartegraph recommended best practices for Fleet Management Fleet Management is only applicable to Phase 3. o Resource Management: Resource Details Labor/Equipment Rates Material Management (Stock, Usage, Adjustments) Vendor Price Quotes Cartegraph recommended best practices for Resource Management o Cartegraph Mobile: Overall system functionality (Navigation, Interface, Maps, Attachments, Sorting) Work Management Create and Update Tasks (Asset/Non-Asset) Assign Tasks Enter Resources Inspections Asset Management Create and Update Assets Request Management View and Update Requests View Requester information Create Task from Request Offline use for Cartegraph for iPad Cartegraph recommended best practices for mobile device use o Administrator: Administrator: User Administration, Role Administration, Asset Administration, Record FilterAdministration, Import/Export, Scheduled Process Log, Error Log Settings: System Settings, Map Administration, Geocode Settings, GIS Integration settings, AssetColor Manager Manager: DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 12 of 17 Layout Manager, Library Manager, Preventative Maintenance, Asset Condition Manager, Notification Manager, Structure Manager, Automation Manager Cartegraph will provide remote train-the-trainer training, up to six (6) hours, on OMS Reporting functionality.Training topics include: o Security/Roles o Report Designer Report Types, Report Styling, Filtering\Parameters, Basic Formulas, Grouping/Sorting o Report Viewer o Reporting best practices and solution tips/tricks. Cartegraph will provide remote train-the-trainer training, up to two (2) hours, on Internal Request functionality. Training topics include: o Internal Requests Users Views Issue Library settings and management o Cartegraph recommended best practices for advanced request management Cartegraph will provide remote train-the-trainer training, up to twelve (12) hours, on Advanced Material Management functionality. Training topics include: o Material Locations o Material Transfers o Material Orders o Settings: Vendor Price Quotes Re-order points o Cartegraph recommended best practices for advanced material management Cartegraph will provide remote train-the-trainer training, up to four (4) hours, on Preventative Maintenance Plans functionality. Training topics include: o Preventative Maintenance o Cartegraph recommended best practices for proactive asset management To avoid redundancy, and to utilize service time efficiently, training may cover a subset of the assets listed in the Asset section of the scope. Cartegraph will provide remote train-the-trainer training, up to four (4) hours, on Advanced Inspections and Asset Condition Manager functionality. Training topics include: o Performance Management Prediction Groups Minimum Condition Groups Activities and Impacts Criticality Factor Install/Replaced Dates o Cartegraph recommended best practices for advanced inspections and condition management To avoid redundancy, and to utilize service time efficiently, training may cover a subset of the assets listed in the Asset section of the scope. Cartegraph will provide remote train-the-trainer training, up to sixteen (16) hours, on Scenario Builder functionality. Training topics include: o Scenario Builder Settings: DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 13 of 17 Prediction Groups Minimum Condition Groups Activities and Impacts Criticality Factor Install/Replaced Dates Scenarios: Planned Work Map Control Work Order Creation Scenario Types Plan Years and Budgets Protocols Data Exports o Cartegraph recommended best practices for scenario builder Scenario Builder training is only applicable to Phase 3. To avoid redundancy, and to utilize service time efficiently, training may cover a subset of the assets listed in the Asset section of the scope. Cartegraph will provide remote train-the-trainer training, up to two (2) hours, on Asset Builder functionality. Training topics include: o OMS Administrator Structure Manager Library Manager Layout Manager User/Role Configurations o Cartegraph recommended best practices for expanding the system’s use and/or building assets 2.1.4 - Go-Live Support Cartegraph will provide a three-day (3-day) onsite event for Go-Live Support in Phase 1 and a three-day(3-Day) remote event for Go-Live Support in Phases 2 & 3. The agenda will be defined, and agreed upon,by Contractor, Cartegraph, and the City’s project manager. Topics may include any of the following: o Refresher training for items listed in the scope of work o Software and process support for staff during production roll out o Field, Layout, and Report configuration guidance, if applicable 2.1.5 - Data Services Cartegraph will provide one test and one production data load service through standard import/exportfunctionality. These loads will involve at least two iterations per environment. The first data load will beused to validate the completeness and Cartegraph will provide template documents for data population.Once populated by City staff, Cartegraph will load the data into the City test or production OMSenvironment. Data loads may include data such as: o Parent level asset records o Asset location (spatial x/y) attributes o Parent level resource (Labor, Equipment Material, Vendor) records o Resource Rate (Labor, Equipment, Material) records o Standard system libraries Phase 1 Assets DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 14 of 17 Asset implementation for Phase 1 includes the following professional services: Cartegraph will provide installation and training on the following sixty-three (63) types: o Facilities (25) Facility; Other Site Construction; Selective Building Demolition; Site Improvement; Site Preparation; Facility Floor; Basement Construction; Conveying; Exterior Enclosures;Facility Electrical; Facility Equipment; Fire Protection; Foundations; Furnishings; HVAC; Interior Construction; Interior Finishes; Plumbing; Roofing; Site Electrical Utilities; SiteMechanical Utilities; Spaces; Special Construction; Stairs; Superstructure o Signals (8) Preemption; Signal Cabinet; Signal Head; Traffic Camera; Signalized Intersection; SignalController; Signal Monitor; Traffic Detector o Stormwater (9) Storm Basin; Storm Channel; Storm Culvert; Storm Facility; Storm Inlet; Storm Manhole; Storm Outlet; Storm Pipe; Storm Pump o Transportation (8) Bridge; Light Fixture; Pavement; Sign; Guardrail; Marking; Pavement Area; Support o Walkability (3) ADA Ramp; Tree; Sidewalk o 10 Custom (10) Up to 10 custom asset type to be determined during the requirements gathering workshop. Cartegraph will provide up to five (5) field configurations for each asset type listed above. Phase 2 Assets Asset implementation for Phase 2 includes the following professional services: Cartegraph will provide installation and training on the following thirty-six (36) asset types: o Parks and Recreation (10) Athletic Space; Fence; Park; Park Structure; Playground Equipment; Bench; LandscapeArea; Park Amenity; Playground; Tree o Water Distribution (9) Water Backflow; Water Facility; Water Hydrant; Water Lateral; Water Main; Water Meter;Water Pump; Water Valve; Water Storage Tank o Sanitary Sewer (7) Sewer Cleanout; Sewer Facility; Sewer Force Main; Sewer Lateral; Sewer Main; Sewer Manhole;Sewer Pump o 10 Custom (10) Up to 10 custom asset type to be determined during the requirements gathering workshop. Cartegraph will provide up to five (5) field configurations for each asset type listed above. Phase 3 Assets DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 15 of 17 Asset implementation includes the following professional services: Cartegraph will provide installation and training on the following thirty-nine (11) asset types: o Fleet (1) o Custom (10) Up to 10 Custom Asset types to be determined during the requirements gatheringworkshop. Cartegraph will provide up to five (5) field configurations for each asset type listed above. Cartegraph will provide all services remotely via audio; video; and web conferences unless otherwise noted. Task 3: Integration Services 3.1 Esri ArcGIS Cartegraph’s OMS solution includes the Esri ArcGIS Suite as a foundational element. The proposed solution will be fully integrated into the City’s GIS with full two-way data functionality. Integration is provided through published services allowing the City’s GIS to remain the authority for the GIS data. 3.2 Other City Integrations Contractor will work with the City to develop technical specifications for each of the integrations listedbelow. Once the technical specifications have been signed off by the Contractor and the City,Contractor will develop the integration using either an Export/Transform/Load (ETL) process or via anAPI. Integration High Level Description of Integration Work Order Import Central Square Finance Enterprise: Purchasing One-way, real-time integration that allows for purchase requests entered in the EAM system to automatically create purchase requests in the City's financial system's purchasing module. Central Square Finance Enterprise: Accounts Receivable One-way, real-time integration charging efforts to external customers. Central Square Finance Enterprise: Accounts Payable One-way, real-time integration that allows invoices entered in the EAM system to automatically create invoice approval requests in the City's financial system's accounts payable module. Central Square Finance Enterprise: Payroll One-way, real-time integration to City's financial system's payroll module to sync employees and access employee labor costs. DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 16 of 17 Rock Solid: Request Management Two-way, real-time integration. Arbor Access: Tree Management Two-way, real-time integration to receive work orders created in ArborAccess and for the Cartegraph to push closed work orders back to ArborAccess. Vu: Building Monitoring System One-way, real-time integration to automate the creation of work orders in the EAM system when abnormal readings/alerts occur. DigAlert:Receive/Submit Responses Two-way, real-time integration to electronically receive and submit positive responses for utility location requests. DigAlert: Work Order Submission One-way, real-time integration to automatically create an inspection in the EAM system for utility location requests received from DigAlert. SCADA: Inductive Automation Ignition One-way, real-time integration to Automatically create work orders based on hours, threshold alerts, etc. GraniteNet: Inspections/Work Orders One-way, real-time integration to push scheduled line maintenance inspections/work orders from the system to GraniteNet. GraniteNet: Inspection Import One-way, as-needed integration to import CCTV inspection related information (e.g., date of inspection, asset condition, status, etc.) WACH: Valve Turning One-way, real-time integration to Ability to integrate WACHS (Valve Turning Software) with the mobile application to capture the number of valve turns. Fuel System One-way, as needed integration to integrate with the City's fuel management system to retrieve vehicle odometer readings. SQL Database Export Northstar Utility Billing One-way, real-time integration to provide user account information from the utility bill system. 3.2 Exclusions DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D City of Carlsbad, CA / 6/14/2022 Page 17 of 17 The following service items are not included in the scope of this project: o Implementation of any custom modification or integration developed by Cartegraph; your internal staff; or any third-party is not included in the scope of this project unless specifically listed above. o Data conversion services from other software system(s) or sources are not included in the scope of this project unless specifically listed above. o Any service items discussed during demonstrations; conference calls; or other events are not included in the scope of this project unless specifically listed above. City/Contractor/Cartegraph Responsibilities Project representatives from City and Contractor accepts responsibility for all aspects of project planning, management, and execution not specifically identified as the responsibility of Contractor in the Agreement. Ongoing management of the day-to- day allocation of Customer, Psomas, City, Contractor, and Cartegraph resources and management of project tasks is the responsibility of the City and Contractor project representatives. City and Contractor project representatives will provide overall guidance and direction for the project and will direct the project accordingly. Further, and with regard to the Contractor and Cartegraph obligations listed in this Agreement, City understands that it is vital to the success of the project that City provides assistance in the following matters: 1.For those services listed under Field Services, Contractor and Cartegraph personnel will conduct information gathering and evaluation sessions with various City Users and management. While Contractor and Cartegraph respect the time andworkload of City staff, dedicated time on the part of the appropriate City resources is necessary to complete these exercises. 2.The installation process requires the assistance of City personnel and suitable access to hardware and systems (e.g., security clearance). City is required to supervise the installation process while systems are accessible to Contractor and Cartegraph.All hardware and software, for both personal computers and servers, is expected to be available, installed, and operating as specified in Cartegraph’s system requirements documentation such that delivery and execution of Field Services will not beimpeded. 3.City and Cartegraph understand that the successful performance of Field Services depends upon City fulfilling itsresponsibilities. The Project assumes that City will provide all personnel required to achieve a successful implementation, including a dedicated project manager responsible for reviewing the implementation scope of work, ensuring all attendedmeetings are attended by invited staff, and providing leadership and insight on all relevant internal issues such aspolicy/procedure, organizational structure, project stakeholders, technical architecture, data, and current systems. Cityresponsibility also includes internal documentation, internal change management, task completion, staff coordination and schedule commitment. 4.City will provide Internet access and IT staff support as required. For those services that are web-based, Contractor andCartegraph utilize Microsoft Teams, WebEx Meeting, or Zoom (or similar) technology. 5.City shall ensure that their workstation platform and database meet Cartegraph system requirements as specified in theCartegraph System Requirements documentation. Solutions will be supported within new versions of these workstationplatforms and databases within a reasonable period of time from their release from their manufacturer. Cartegraph willdiscontinue support of its Solutions within older versions of these workstation platforms and databases as their support isdiscontinued by their manufacturers. 6.City agrees to work with Contractor to schedule Field Services in a timely manner. Not-to-Exceed Purchase Agreement Contractor will not exceed the total included in this Agreement without written approval from City in the form of an amendment to this agreement. In the event it becomes apparent to Contractor that additional Services will be needed due to any changes in the scope of this Agreement, Contractor will notify City prior to exceeding the approved efforts and obtain written approval in the form of an amendment to this agreement if additional Services are required. DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D UNANIMOUS WRITTEN CONSENT OF THE BOARD OF DIRECTORS OF PSOMAS, a California corporation. August 24, 2021 THE UNDERSIGNED, being all of the members of the Board of Directors of Psomas, a California corporation (the “Corporation”), hereby adopt the following resolutions without a meeting as of the date set forth above, pursuant to Section 307(b) of the General Corporation Law of California: RESOLVED that the following, being the Officers of the Corporation, be and hereby are authorized to execute any and all documents required to conduct the business of the Corporation, including, but not limited to contracts, leases and certifications; IT IS FURTHER RESOLVED that any one signature of the Officers listed herein shall be sufficient to bind the Corporation; STEVE MARGARONI President and Chief Executive Officer NICK TARDITTI Chief Financial Officer, Treasurer, Assistant Secretary CHAD WILSON Vice President, Secretary CRAIG AHRENS Vice President ALEJANDRO ANGEL Vice President BRETT BARNETT Vice President JOSEPH BARTORELLI Vice President REGINA BEEM Vice President STEVEN BEIN Vice President JOSEPH L. BOYLE Vice President SCOTT BRYANT Vice President BRIAN E. BULLOCK Vice President JEFFREY CHESS Vice President MARCIA CARRILLO Vice President MATTHEW D. CLARK Vice President MICHAEL J. CREHAN Vice President SARAH CURRAN Vice President CHRIS DAVENPORT Vice President AMY DAY Vice President WILLIAM ESTEPA Vice President ROSE FISTROVIC Vice President PETER FITZPATRICK Vice President DAN FORGEY Vice President BRIAN FRAGIAO Vice President JEFF GILLIS Vice President ERNEST GOMEZ Vice President DANNIE B. GREEN Vice President TIMOTHY G. HAYES Vice President GREGORY A. HELMER Vice President ALIA HOKUKI Vice President JIM HUNTER Vice President ROBERT J. IANNARINO Vice President RICHARD IMAN Vice President JEREMY JOHNSON Vice President ANN JOHNSTON Vice President VINCENT LUNGARI Vice President JENNIFER MARKS Vice President FRANK MARTIN Vice President DAVID A. MORITZ Vice President ARIEF NAFTALI Vice President ANDREW NICKERSON Vice President DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D Unanimous Written Consent of the Board of Directors of Psomas August 24, 2021 Page 2 ED O’BRIEN Vice President TRAVIS PERRY Vice President TOM PILARSKI Vice President MICHAEL R. REDIG Vice President TERESITA REUTTER Vice President SCOTT ROCKE Vice President SEAN SAMSEL Vice President GARY SKREL Vice President SEAN SMITH Vice President THEO SMITH Vice President RICHARD M. SULLIVAN Vice President MICHAEL D. SWAN Vice President ROBERT J. TALAFUS Vice President KEVIN T. THORNTON Vice President BYRON G. TOBEY, JR. Vice President KIMBERLY WENDER Vice President REUBEN TOLENTINO Vice President ALYSEN WEILAND Vice President DONALD LEE WHITELEY Vice President CAROLINE YONTEZ Vice President This Unanimous Written Consent shall be filed with the Minutes of the proceedings of the Board of Directors, and the actions taken hereby shall have the same force and effect as if taken at a meeting duly called and held. DocuSign Envelope ID: 7086AAD1-AA74-498C-A853-059E1236B287DocuSign Envelope ID: 3D912497-4A24-40E3-9FFC-9F1A5D23F35D Ryan E. McLean David A. Moritz ~rm:.t .... ()a-v-J4~ __,I Matthew D. Clark MikeLucki Ann Johnston ~~ Steve Margaroni &43: 2 :s;: Alejandro Angel Donald Lee Whiteley 0-t?~