HomeMy WebLinkAboutTurbo Data Systems Inc; 2022-11-29;
AGREEMENT FOR ADMINISTRATIVE CITATION PROCESSING SERVICES TURBO DATA SYSTEMS, INC.
THIS AGREEMENT is made and entered into as of the day of , 20 , by and between the CITY OF CARLSBAD, a municipal corporation, ("City"), and TURBO DATA SYSTEMS, INC., a California corporation that provides administrative citation processing services, ("Contractor"). RECITALS
A. City requires the professional services of a billing and collection contractor that is experienced in: the preparation of code enforcement payment notices, delinquent payment handling, receipts processing, monthly reporting, State Intercept Program processing, and duties
as defined under the Scope of Work. B. Contractor has the necessary experience in providing professional services and advice related to the business of processing code enforcement citations.
C. Contractor has submitted a proposal (attached as Exhibit “A”) to the City and has affirmed its willingness and ability to perform such work.
NOW, THEREFORE, in consideration of these recitals and the mutual covenants contained herein, City and Contractor agree as follows: 1. SCOPE OF WORK City retains Contractor to perform, and Contractor agrees to render, those services (the "Services") that are defined in attached Exhibit "A", which is incorporated by this reference in accordance with this Agreement’s terms and conditions. 2. STANDARD OF PERFORMANCE While performing the Services, Contractor will exercise the reasonable professional care and skill customarily exercised by reputable members of Contractor's profession practicing in the
Metropolitan Southern California Area and will use reasonable diligence and best judgment while exercising its professional skill and expertise. 3. TERM The term of this Agreement will be effective for a period of three (3) years from the date first above written. The City Manager may amend the Agreement to extend it for an additional one (1) year
period or parts thereof. Extensions will be based upon a satisfactory review of Contractor's performance, City needs, and appropriation of funds by the City Council. The parties will prepare a written amendment indicating the effective date and length of the extended Agreement.
4. TIME IS OF THE ESSENCE Time is of the essence for each and every provision of this Agreement.
5. COMPENSATION
The total fee payable for the Services to be performed during the initial Agreement term shall not exceed forty thousand dollars ($40,000) per Agreement year. No other compensation for the Services will be allowed except for items covered by subsequent amendments to this Agreement. If the City elects to extend the Agreement, the amount shall not exceed forty thousand dollars ($40,000) per Agreement year. The City reserves the right to withhold a ten percent (10%) retention until City has accepted the work and/or Services specified in Exhibit "A". Incremental payments, if applicable, should be made as outlined in attached Exhibit "A".
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22
29th
November
6. STATUS OF CONTRACTOR
Contractor will perform the Services in Contractor's own way as an independent contractor and in pursuit of Contractor's independent calling, and not as an employee of City. Contractor will be under control of City only as to the result to be accomplished but will consult with City as necessary. The persons used by Contractor to provide services under this Agreement will not be considered employees of City for any purposes. The payment made to Contractor pursuant to the Agreement will be the full and complete compensation to which Contractor is entitled. City will not make any federal or state tax withholdings on behalf of Contractor or its agents, employees or subcontractors. City will not be required to pay any workers' compensation insurance or unemployment contributions on behalf of Contractor or its employees or subcontractors. Contractor agrees to indemnify City within thirty (30) days for any tax, retirement contribution, social security, overtime payment, unemployment
payment or workers' compensation payment which City may be required to make on behalf of Contractor or any agent, employee, or subcontractor of Contractor for work done under this Agreement. At the City’s election, City may deduct the indemnification amount from any balance owing to Contractor.
7. SUBCONTRACTING
Contractor will not subcontract any portion of the Services without prior written approval of City. If Contractor subcontracts any of the Services, Contractor will be fully responsible to City for the acts and omissions of Contractor's subcontractor and of the persons either directly or indirectly employed by the subcontractor, as Contractor is for the acts and omissions of persons directly employed by Contractor. Nothing contained in this Agreement will create any contractual relationship between any subcontractor of Contractor and City. Contractor will be responsible for payment of subcontractors. Contractor will bind every subcontractor and every subcontractor of a subcontractor by the terms of this Agreement applicable to Contractor's work unless specifically noted to the contrary in the subcontract and approved in writing by City.
8. OTHER CONTRACTORS The City reserves the right to employ other Contractors in connection with the Services. 9. INDEMNIFICATION
Contractor agrees to indemnify and hold harmless the City and its officers, officials, employees and volunteers from and against all claims, damages, losses and expenses including attorney’s fees arising out of the performance of the work described herein caused by any negligence, recklessness, or willful misconduct of the Contractor, any subcontractor, anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable. The parties expressly agree that any payment, attorney’s fee, costs or expense City incurs or makes to or on behalf of an injured employee under the City’s self-administered workers’
compensation is included as a loss, expense or cost for the purposes of this section, and that this section will survive the expiration or early termination of this Agreement. 10. INSURANCE Contractor will obtain and maintain for the duration of the Agreement and any and all amendments, insurance against claims for injuries to persons or damage to property which may
arise out of or in connection with performance of the services by Contractor or Contractor’s agents, representatives, employees or subcontractors. The insurance will be obtained from an insurance carrier admitted and authorized to do business in the State of California. The insurance carrier is required to have a current Best's Key Rating of not less than "A-:VII"; OR with a surplus line insurer on the State of California’s List of Approved Surplus Line Insurers (LASLI) with a rating
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in the latest Best’s Key Rating Guide of at least “A:X”; OR an alien non-admitted insurer listed by the National Association of Insurance Commissioners (NAIC) latest quarterly listings report.
10.1 Coverage and Limits. Contractor will maintain the types of coverage and minimum limits indicated below, unless the Risk Manager or City Manager approves a lower amount. These minimum amounts of coverage will not constitute any limitations or cap on Contractor's indemnification obligations under this Agreement. City, its officers, agents and employees make no representation that the limits of the insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at Contractor's sole expense. The full limits available to the named insured shall also be available and applicable to the City as an additional insured.
10.1.1 Commercial General Liability (CGL) Insurance. Insurance written on an “occurrence” basis, including personal & advertising injury, with limits no less than $2,000,000 per
occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit.
10.1.2 Automobile Liability. (If the use of an automobile is involved for Contractor's work for City). $2,000,000 combined single limit per accident for bodily injury and property damage. 10.1.3 Workers' Compensation and Employer's Liability. Workers' Compensation limits as required by the California Labor Code. Workers' Compensation will not be required if Contractor has no employees and provides, to City's satisfaction, a declaration stating this.
10.1.4 Professional Liability. Errors and omissions liability appropriate to Contractor’s profession with limits of not less than $1,000,000 per claim. Coverage must be maintained for a period of five years following the date of completion of the work.
10.2 Additional Provisions. Contractor will ensure that the policies of insurance required under this Agreement contain, or are endorsed to contain, the following provisions:
10.2.1 The City will be named as an additional insured on Commercial General Liability which shall provide primary coverage to the City.
10.2.2 Contractor will obtain occurrence coverage, excluding Professional Liability, which will be written as claims-made coverage.
10.2.3 This insurance will be in force during the life of the Agreement and any extensions of it and will not be canceled without thirty (30) days prior written notice to City sent by certified mail pursuant to the Notice provisions of this Agreement.
10.3 Providing Certificates of Insurance and Endorsements. Prior to City's execution of this Agreement, Contractor will furnish certificates of insurance and endorsements to City. 10.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance coverages, then City will have the option to declare Contractor in breach or may purchase replacement insurance or pay the premiums that are due on existing policies in order to maintain the required coverages. Contractor is responsible for any payments made by City to obtain or
maintain insurance and City may collect these payments from Contractor or deduct the amount paid from any sums due Contractor under this Agreement.
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10.5 Submission of Insurance Policies. City reserves the right to require, at any time, complete and certified copies of any or all required insurance policies and endorsements. 11. BUSINESS LICENSE Contractor will obtain and maintain a City of Carlsbad Business License for the term of the Agreement, as may be amended from time-to-time. 12. ACCOUNTING RECORDS Contractor will maintain complete and accurate records with respect to costs incurred under this Agreement. All records will be clearly identifiable. Contractor will allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of records and any other documents created pursuant to this Agreement. Contractor will allow inspection of all
work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 13. OWNERSHIP OF DOCUMENTS All work product produced by Contractor or its agents, employees, and subcontractors pursuant to this Agreement is the property of City. In the event this Agreement is terminated, all work
product produced by Contractor or its agents, employees and subcontractors pursuant to this Agreement will be delivered at once to City. Contractor will have the right to make one (1) copy of the work product for Contractor’s records.
14. COPYRIGHTS Contractor agrees that all copyrights that arise from the services will be vested in City and Contractor relinquishes all claims to the copyrights in favor of City.
15. NOTICES The name of the persons who are authorized to give written notice or to receive written notice on behalf of City and on behalf of Contractor under this Agreement.
For City For Contractor
Name Robbie Hickerson Name Roberta J. Rosen
Title Code Enforcement Manager Title President, Turbo Data Systems, Inc.
Department Community Development Address 1551 N. Tustin Avenue Suite. 950
City of Carlsbad Santa Ana, CA 92705
Address 1635 Faraday Avenue Phone No. 714-368-4808
Phone No. (442) 339-2818
Each party will notify the other immediately of any changes of address that would require any notice or delivery to be directed to another address. 16. CONFLICT OF INTEREST
Contractor shall file a Conflict-of-Interest Statement with the City Clerk in accordance with the requirements of the City of Carlsbad Conflict of Interest Code. The Contractor shall report investments or interests in all categories.
Yes No
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17. GENERAL COMPLIANCE WITH LAWS
Contractor will keep fully informed of federal, state and local laws and ordinances and regulations which in any manner affect those employed by Contractor, or in any way affect the performance of the Services by Contractor. Contractor will at all times observe and comply with these laws, ordinances, and regulations and will be responsible for the compliance of Contractor's services with all applicable laws, ordinances and regulations. Contractor will be aware of the requirements of the Immigration Reform and Control Act of 1986 and will comply with those requirements, including, but not limited to, verifying the eligibility for
employment of all agents, employees, subcontractors and consultants whose services are required by this Agreement. 18. DISCRIMINATION AND HARASSMENT PROHIBITED Contractor will comply with all applicable local, state and federal laws and regulations prohibiting discrimination and harassment.
19. DISPUTE RESOLUTION
If a dispute should arise regarding the performance of the Services the following procedure will be used to resolve any questions of fact or interpretation not otherwise settled by agreement between the parties. Representatives of Contractor or City will reduce such questions, and their respective views, to writing. A copy of such documented dispute will be forwarded to both parties involved along with recommended methods of resolution, which would be of benefit to both parties. The representative receiving the letter will reply to the letter along with a recommended method of resolution within ten (10) business days. If the resolution thus obtained is unsatisfactory to the aggrieved party, a letter outlining the disputes will be forwarded to the City Manager. The City Manager will consider the facts and solutions recommended by each party and may then opt
to direct a solution to the problem. In such cases, the action of the City Manager will be binding upon the parties involved, although nothing in this procedure will prohibit the parties from seeking remedies available to them at law. 20. TERMINATION In the event of the Contractor's failure to prosecute, deliver, or perform the Services, City may
terminate this Agreement for nonperformance by notifying Contractor by certified mail of the termination. If City decides to abandon or indefinitely postpone the work or services contemplated by this Agreement, City may terminate this Agreement upon written notice to Contractor. Upon notification of termination, Contractor has five (5) business days to deliver any documents owned by City and all work in progress to City address contained in this Agreement. City will make a determination of fact based upon the work product delivered to City and of the percentage of work
that Contractor has performed which is usable and of worth to City in having the Agreement completed. Based upon that finding City will determine the final payment of the Agreement. Either party upon tendering thirty (30) days written notice to the other party may terminate this Agreement. In this event and upon request of City, Contractor will assemble the work product and put it in order for proper filing and closing and deliver it to City. Contractor will be paid for work performed to the termination date; however, the total will not exceed the lump sum fee payable under this Agreement. City will make the final determination as to the portions of tasks completed
and the compensation to be made. 21. COVENANTS AGAINST CONTINGENT FEES
Contractor warrants that Contractor has not employed or retained any company or person, other than a bona fide employee working for Contractor, to solicit or secure this Agreement, and that
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Contractor has not paid or agreed to pay any company or person, other than a bona fide employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration
contingent upon, or resulting from, the award or making of this Agreement. For breach or violation of this warranty, City will have the right to annul this Agreement without liability, or, in its discretion, to deduct from the Agreement price or consideration, or otherwise recover, the full amount of the fee, commission, percentage, brokerage fees, gift, or contingent fee. 22. CLAIMS AND LAWSUITS By signing this Agreement, Contractor agrees that any Agreement claim submitted to City must be asserted as part of the Agreement process as set forth in this Agreement and not in anticipation of litigation or in conjunction with litigation. Contractor acknowledges that if a false claim is submitted to City, it may be considered fraud and Contractor may be subject to criminal prosecution. Contractor acknowledges that California Government Code sections 12650 et seq.,
the False Claims Act applies to this Agreement and, provides for civil penalties where a person knowingly submits a false claim to a public entity. These provisions include false claims made with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of
information. If City seeks to recover penalties pursuant to the False Claims Act, it is entitled to recover its litigation costs, including attorney's fees. Contractor acknowledges that the filing of a false claim may subject Contractor to an administrative debarment proceeding as the result of
which Contractor may be prevented to act as a Contractor on any public work or improvement for a period of up to five (5) years. Contractor acknowledges debarment by another jurisdiction is grounds for City to terminate this Agreement.
23. JURISDICTION AND VENUE Any action at law or in equity brought by either of the parties for the purpose of enforcing a right or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the County of San Diego, State of California, and the parties waive all provisions of law providing for a change of venue in these proceedings to any other county.
24. SUCCESSORS AND ASSIGNS
It is mutually understood and agreed that this Agreement will be binding upon City and Contractor and their respective successors. Neither this Agreement nor any part of it nor any monies due or to become due under it may be assigned by Contractor without the prior consent of City, which
shall not be unreasonably withheld.
25. ENTIRE AGREEMENT
This Agreement, together with any other written document referred to or contemplated by it, along with the purchase order for this Agreement and its provisions, embody the entire Agreement and understanding between the parties relating to the subject matter of it. In case of conflict, the terms
of the Agreement supersede the purchase order. Neither this Agreement nor any of its provisions may be amended, modified, waived or discharged except in a writing signed by both parties.
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26.AUTHORITY
The individuals executing this Agreement and the instruments referenced in it on behalf ofContractor each represent and warrant that they have the legal power, right and actual authorityto bind Contractor to the terms and conditions of this Agreement.
TURBO DATA SYSTEM, INC., a California corporation
CITY OF CARLSBAD, a municipal corporation of the State of California
By: By:
(sign here) Jeff Murphy, Director Community Development Roberta J. Rosen, President
(print name/title)
ATTEST:
By:
(sign here) Tamara R. McMinn for
FAVIOLA MEDINA Elie M.Sleiman, Secretary City Clerk Services Manager
(print name/title)
If required by City, proper notarial acknowledgment of execution by contractor must be attached. If a corporation, Agreement must be signed by one corporate officer from each of the following two groups.
Group A Group B Chairman, Secretary, President, or Assistant Secretary, Vice-President CFO or Assistant Treasurer
Otherwise, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the officer(s) signing to bind the corporation.
APPROVED AS TO FORM:
CINDIE K. McMAHON, City Attorney
BY: Deputy / Assistant City Attorney
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EXHIBIT “A”
SCOPE OF SERVICES
1 Introduction
Turbo Data Systems, Inc. is proposing to provide Administrative Citation Processing Services. Following is a description of the proposed service as well as the cost.
Basic service includes
Data Entry, Mail Processing, Revenue
Collection, Notice Mailing, and Online
Inquiry via Web.
2 Description of Basic Service
The service is designed to provide core services to support Administrative
Citation issuance. This includes: Data Entry, Mail Processing, Revenue Collection, Notice Mailing, and Online Payment and Inquiry.
2.1 Data Entry
Administrative Citations issued by officers will be batched or scanned, and
forwarded to TDS. When received, the citations will be entered into the Administrative Citation database.
2.2 Mail Processing
Correspondence and payments sent by violators will be mailed to a designated P.O. Box. A TDS courier will pick up the mail from the post office. All mail will
be opened and separated between correspondence and payments. Any correspondence will be forwarded to the client. Payments will be processed as
described in the following paragraph.
2.3 Revenue Collection
Payments will be sorted by post mark date and batched. They will be forwarded
to the Collection staff for data entry. Once the payments are posted and the revenue is balanced, a deposit will be prepared and checks will be scanned into your banks check depositing feature.
2.4 Notice Mailing
Unpaid accounts will be mailed a reminder notice. The notice will demand
payment for the uncollected amount and provide information on payment options including addresses and methods of payments. Delinquent dates and amounts will be provided on the notices. A Final Notice will be mailed after the delinquent penalty is applied.
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2.5 Customer Online Access to Database
TDS will provide Online Access to the Administrative Citation Database. This access will allow authorized staff to inquire on citations and search for specific information.
2.6 Citizen Online Payment/Inquiry
TDS will provide a website that the public can use to inquire on and pay for their citations online. The website will accept payments made with Visa, MasterCard or Discover.
2.7 Innovative Collection Services (ICS)
TDS will provide follow-up collection for delinquent accounts. This service is at no cost to the City unless monies are collected and we will provide up to two delinquent collection letters.
2.8 Franchise Tax Board Payment Collection
TDS will provide collection services utilizing the Franchise Tax Board Interagency Offset Program. This service is at no cost to the City unless funds are collected from the program. We provide SSN lookup and letter mailing at no charge.
3 Costs
Costs for all services are included in the attached Fee Schedule. Please note
that the price of all notices include postage and will not be billed separately.
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FEE SCHEDULE
1.BASIC PROCESSING SERVICES .................................................................................. $5.00 per citation
Monthly Minimum in Basic Processing Service Fees… ............................................................ $150.00
In any month, if the Basic Processing Services fees are less than $150, a fee will be added to bring theminimum monthly charge to $150.This minimum monthly fee is waived if Agency maintains a concurrentTDS Parking Citation Processing Contract.
ONE-TIME STARTUP COST FOR PROCESSING ............................................................................ Waived
Includes: citation evaluation, database creation, loading officer names/badge numbers into database, loadingviolation codes into database, loading customized delinquent notice verbiage into database, Client trainingregarding TDS’ processes.
This service includes all of the following:
DATA ENTRY (MANUAL)
Online entry of manual citations
Online entry of violator name and address
Online update of payment/disposition information
PAYMENT PROCESSING
Payment processing for all payments received by mail
ONLINE MONTHLY REPORTING
Detail and Summary reporting is provided each month
BANK DEPOSITS
Bank deposits as required into City’s account with check scanning/depositing (Provided by Agency}
Reconciliation of deposits
If check scanning/depositing feature not possible with City’s bank, TDS Bank Management Service
is available for Agency (see additional services).
For courier/manual depositing, TDS will pass through the cost of courier deposit to the Agency.
COURIER SERVICE
Daily pick up of mail at a P O Box established by TDS
All other correspondence will be mailed to and from TDS
ONLINE INQUIRY ACCESS FOR THE PUBLIC
Internet access 24/7 that allows the public to view the status of their outstanding citations
Information on; payment options, contesting, administrative citation process
All notification dates, delinquent dates, late fees, violation descriptions and total amount due for each
citation.
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ADDITIONAL PROCESSING SERVICES:
2.NOTICE PROCESSING SERVICES .......................................................................$1.10 per notice mailed Includes First Class Postage
Forms, printing, and First Class mailing of notices
Customized verbiage for payment and contesting instructions
3.CUSTOMER SERVICE ....................................................................................... Provided by City/Agency
A City/Agency phone number will be included on all notices and letters mailed as a part of this
program.
4.ONLINE+ ACCESS TO ADMIN CITATION DATABASE .............................................................. Included
Secure Internet based access to your database.
Customer provides all necessary hardware (PC with Internet access)
TDS will provide customers’ IT personnel with assistance as needed for initial setup andconfiguration, required software and ongoing support.
5. INTERNET CREDIT CARD PROCESSING .................................................................... No charge to City
$4 Fee (minimum) or 4% of amount paid, whichever is greater, to be paid by Violator
Customized notices with the Visa/MasterCard/Discover logo
Violator ability to pay via credit card 24 hours per day, 7 days a week
Immediate approval and updating of payment information to the client’s database
6.INNOVATIVE COLLECTION SERVICES ........................................................... 30% of amount collected
Any notices mailed as a part of this service (ICS) are at no cost to the City.
7.FRANCHISE TAX BOARD COLLECTION SERVICES ................................... 30% of amount collected
Any notices mailed as a part of this service (FTB) are at no cost to the City.
8.ADMIN PROCESSING BANK MANAGEMENT ............................................................... $75 per month** plus bank fees/charges
Process all parking deposits into a separate account setup for Agency
Handle any NSF checks
Write a check to TDS for services rendered
Process any required Refund checks
Reconcile the account monthly
Provide monthly reconciliation of all activities in the account
Write a check to Agency monthly for the balance of the funds
$3.50 fee per refund check, chargeback and NSF
**Admin Bank Management not required if Agency’s bank can provide remote scan deposit access to TDS. TDS will scan deposit checks at no cost to Agency. Software and scanner provided by Agency.
8.COST INCREASES
Courier Bank Deposit: Should the agency elect to have TDS perform bank deposits to a local branch, TDS will pass through the courier service fees to the agency.
Postal Rate Increase Offset: If postal rates increase during the term of this agreement, any per notice fee paid to TDS shall be raised immediately to offset the effect of the postal rate increase
CPI Increase: TDS’ compensation shall be subject to an annual adjustment based on the CPI (Urban Wage).
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4.1 Sample First Notice
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CALIFORNIA CITY
P O BOX 467
TUSTIN CA 92781--0467
TUR0520B
4000000001 1/1
ADMINISTRATIVE
VIOLATION NOTICE
NOTICE SUMMARY
Notice Date:
,,,1,,,1,11,1111,1,,1 .. 1,,1,1,1111,1,111 ,111,11111 11,, .. ,1 11111,1 Total Amount Due Now:
05/20/2011
5,000.00
7,500.00
CE021734
BAC HOME LOANS
400 COUNTRYSIDE WAY
SIMI VALLEY CA 93065-{;414
TO PAY BY CREDIT CARD:
Pay online: www.pticket.com/californiacity
Amount due if paid AFTER 06/03/2011 :
Citation Number:
VIN Make Color
PAYMENT INSTRUCTIONS
TO PAY BY MAIL:
1 . Send clleck or money order. NO CASH_ (US funds only)
• There is a $4.00 or 3% processing fee per citation 2. Print citation number(s) on ymn payment
Citation# Location
CE021734 8573 IRONWOOD
3. To insure proper credit, return the bottom portion of this no ·ce with your payment
4. Make payable to: CALIFORNIA CITY
PLEASE SEE REVERSE SIDE FOR ADDITIONAL OPTIONS.
NOTICE DETAIL
Date I Time Code Sections Violated
0412712011 10:54 CCMC5-1.1A03(B)FAIL TOMAINT VACANT PROP-2NO
Tota Amount Due Now:
Amount due if paid AFTER 06103/2011 :
RET~ Tl11S PORTION FOR YOUR RECORO.S
PLEA.SE RETURN THIS PORTK>N WITH YOUR PAYMENT· USE THE ENCLOSED ENVELOPE
Amount
5,000.00
5,000.00
7,500.00
RN
· , I License I State I Exp. VIN Make Color I
_C_E_02_17_34 __ D412_7QfJ_11_10_:54~CCM_C_5-_l.1_AJJ_~_e_) F_AI_. T_o_=_T_V_A_CANT __ PRO_P-_2~_!> ___ ~ __ $50_0_0._00~ t--U-N-K-+_ -C-A--+_ -,~1----1-----+----+_
Notice Date:
Total Amount Due Now:
Amount due if paid AFTER 06/0312011 :
BAC HOME LOANS
400 COUNTRYSIDE WAY
SIMI VALLEY CA 93065-6414
05/20/2011
5,000 .00
7,500.00
CALIFORNIA CITY
PO BOX2081
TUSTIN CA 92781-2081
ll,l,,,.l,ll,.,ll,.l,.,,ll,,l,lll,,.l,,l ,,,,111,.l,.,,ll,,ll,I
(1/11
4.2 Sample Final Notice
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CALIFORNIA CITY
POBOX467
TUSTIN CA 92781-0467 FINAL NOTICE
1111 m 111111 mm I mm 11111111 BEFORE NOTIFICATION TO COLLECTION AGENCY
Ttll!0S28A AUTO l ·OIGIT 935 7000013(G2 01.0047.OllS 13(G2/l
•11111 •I I ,I I• II 111 •I 111 •I 11 I h 1111 I h,, 1111,1,1 I 11, h 111111,11, 1,
VARGAS ANGELICA wa 20925 78TH ST e CALCITY CA 03505-2540
NOTICE SUMMARY
Notice Date:
Total Amount Due Now:
Citation Number:
PAYMENT INSTRUCTIONS
TO PAY BY CREDIT CARO: TO PAY BY MAJL:
Pay onrone: www.pticket.com/ulifomiKity 1. Send cliect 01( money order. NO CASH. (US flms ~)
• There is a $4.00 01( 3% procffsing fee per ata::ion 2. f'ml citatlOn number(s) on your payment
05/29/2012
$450.00
AC050139
3. To onsure proper credit. return the boaom por1ion of lhis nobCe wi1h your payment
4. Make payable to: CALIFORNIA CITY
[ii
PLEASE SEE REVERSE SIDE FOR ADDITIONAL OPTIONS.
NOTICE DETAIL
Citation" Location Date / Time Code s.ctions Violated Amount
AC05013ll BAY AVE 178TH ST 03/14/2012 08:55 CCMC 6-l.103(A)1 DOG LICENSE REQUIRED 450.00
CCI.IC 6-l.103(A)2 DOG LEASH REQUIRED
CCMC 6-1.103(A)3 RABIES VACCINE
Total Amount Due Now: $450.00
RETAJN 'Ml ,atTION FOR l"OIM. RECORD I
PI..EAIE RelURNlNI PCRnOHWITH YOWi l'AYIIENT • USE THE EHCLOSED ENYB..~ FN
AC05013ll 03/14'2012 -CCUCH.l0l(N100QIJC€NSERE~ $450.00
CCUC 5-1. IOl!A~ 000 1.£',SH REOUIRB>
eeuc H .IOl!A>lRABES v~
Notice Date: 05/29/2012
$450.00
1111 Ul[mf 1111111]1 ml ~H Il l a I
VARGAS ANGELICA
20925 78TH ST
CALCITY CA 03505-2540
Total Amount Due Now:
CALIFORNIA CITY
P O BOX 2081
TUSTIN CA 92781-2081
11, 1 .. ,, I, 11," 11 .. I,,,, 11,, I, 111," I,, I,,, ,111 .. I,,,, 11,, 11, I
4.3 Sample Collection Letter
DocuSign Envelope ID: E2936B4C-9DAF-43DB-8BFC-90D7199F625B
l"0B0X 467 JNNOVA TIVE COLLECTION SERVICES
TUS CA 9!2781-0487
ACCOIMT TmE I IS.S.UE DATE I ACCOOliT NUMBER I
ADM IN CITATION 03!1 /20114 M 0009D2 rn..264586,
NOTICE DAliE DEBT AMOUNT I OOL.l.E.CTION FiBE I TOTAl DUE
Cllient: FULLERTON POLICE BOOKIING FEES 06(11/20'14 $30D.OO $9D.OO $3SO .. OO
IMPORTANT:
TU~ f 0A l-IG-7 ~2 To-tm1'111m becad1g a mn m jlOla' ~ IJleiEe lale ca,e rrns !JI001ll!Y!
00 002 0 .0 0 . 02 2_, lnnovati.,,e Collection Senrioe5 is a ,rollecticn agency. is.· an attempt to
~,f~~~~~~U~rhl~~~~~h~~~~~~ collect a debt Any fi'.mnation ,ob1ained flill bl! used fnr l pLMJlOse-
TAFOU.A A.VI
429 01A PL
FULLERTON CA 92833-2656 FOR MORE INF0RMlli. TION:
__ ptickei .. com'fpdbool! or (800) 21 '1--6J53
( a-1he first 8 ,cmrarters of ill!: ac,:xJl\l'II mDlbet")
Your p.asl. due account has been assigned to us for collection. We would appreciate a prompt respoose to fhis demand o
elini"nale further wlleciiorn actiorn.
Due to the del" uency of fhis citation, you no longer have he light to claim the citation was issued ·n error. Prior
notification regarding this debt has b-een mailed to you wilh no response.
Paymen musl. be made · hin 10 days to avoid further col eciion e orts .. When payment has been made in rull, lflis account
I be closed.
Pilease send lfle a:mounl. due ·mmedia.l:cly, making your clleck or money or er pa.,yable directly to our cllient We have
pre-.addrewecl the lower portion of 'his letter for your convernience.
See Consumer ·gh1S-in.formation ,cm ire-verse side.
PAYMENT INSTRUCTIONS
Ol"AYBYORBDIT CARD: TO AYSYMAJL:
Pay onine: ,,.._.ptidl.etoom/fpdlJool!
• There · · a, $4-.00I or 3":1. processing fee-per citafun
1. 3end dlE-C:k or irnney order. NO CAS {US funds only)
2. Pin ac,:xJl\l'll mmber oo your pi¥T"iE!ll
3. o in~ proper ,credit, ri:b.Jm bottom portlon of · notice with )'DI.I" payment
. Make pa.yalE lo: fiUWERTONI POUCE BOOi()NIG FEES
Please return lhis portion w;tt, )'OOrpa.:,mefll-Us.t: .,encbsed,1:nv1:q:,e. Thiswill ensure pro~ ac:cuate handling upon recei>t S1
ACCOUNT NUMBER OTICEDATE
1I400D9D2 Dl264586 D6!11'2014
TAFOOLA AVi D
429D A.PL
FUULERTOO CA 92833-2656
If you have alreacti, paid this. deibt. send a ,c:q,y of the front and baclk d
your c-am:elled check or money order prow,g your-pa,yma,t, We will
dose this acoowrt: ooly with verwiable proof of payme: ,
IINNOV.ATliVE CO LILECTION SERVIICES
FUILLERTON POil.iCE BOOKI G FEES
P OBOX 3500
TUSTIN CA 92781-3500,
111,1,,,,,1,111, .. 11,,,1,, .. 11 .. 1 ,,1, 1,.111, .. 11,,,.1111, .. II,, ,11,1,1
4.4 Sample Final Collection Letter
DocuSign Envelope ID: E2936B4C-9DAF-43DB-8BFC-90D7199F625B
PO BOX467
TUSTIN CA 92781-0467
Ill I llllrnll II II II l lllll l~l ll I II I II II IIIII ~! ll 1111111 1111111
Client: SAN CLEMENTE ADMIN CITATIONS
TU41109A
3000000375 00-0000 .0375 375/1
ll•1•1h1111•111••1111 11 lllhllll•l•11 •11111••1111111111111111••1
JEFFERS LUCAS HOWARD
103 SAN LUIS REY 1
SAN CLEMENTE CA 92672
INNOVATIVE COLLECTION SERVICES
FINAL NOTICE
ACCOUNT TYPE I ISSUE DATE I ACCOUNT NUMBER
ADMIN CITATION 08/15/2010 MC000526 JEFL051 1
NOTICE DATE
11110/2010
IMPORTANT:
TOTAL DUE
$150.00
To slop ttus from beaming a nw1< on your credt please lake care of ti"• promptly!
Innovative Collection Services is a collection agency. This is an attempt to
collect a debt. Any infom1ation obtained will be used for that purpose.
FOR MORE INFORMATION:
www.pticket.com/scmc or (800) 420-3986
(enter the first 8 characters of the account numlier)
FINAL NOTICE
You have been given notice of this claim as required by law. Although duly demanded, this account has not been paid_
If th is matter is not resolved with our client within 10 days, your account will be reported to one or more of the three major
credit reporting agencies: Experian, Equifax and TransUnion. This action will impact your credit rating. If you have sold this
vehicle, see the reverse side_
Note that due to the delinquency of this citation, you no longer have the right to claim the citation was issued in error_ At
least two prior notifications regarding this debt have been mailed to you with no response_
We have pre-addressed the lower portion of this letter to our client's mailing address for your convenience_ When payment
has been made in full, th is account will be closed_
See Consumer Rights information on reverse side.
TO PAY BY CREDIT CARD:
Pay online: www.pticket.com/scmc
enter the first 8 characters of the account numlier
There is a $4_00 processing fee per citation
PAYMENT INSTRUCTIONS
TO PAY BY MAIL:
1. Send check or money order_ NO CASH. (US funds only)
2. Print account number on your payment
3. To insure proper credit, return the bottom portion of this notice with your payment
4. Make payable to: SAN CLEMENTE ADMIN CITATIONS
Please return this portion with your payment --Use the enclosed envelope. This will ensure prompt, accurate handling upon receipt. ICS2
ACCOUNT NUMBER NOTICE DATE
MC000526 JEFL051 1 11/10/2010
JEFFERS LUCAS HOWARD
103 SAN LUIS REY 1
SAN CLEMENTE CA 92672
If you have already paid this debt, send a copy of the front and back of
your cancelled check or money order proving your payment. We will
close this account only with verifiable proof of payment.
Im 1111'1111111 111111[111111 ll IIIIII IH lllllll 111
INNOVATIVE COLLECTION SERVICES
SAN CLEMENTE ADMIN CITATIONS
P O BOX 3500
TUSTIN CA 92781-3500
II , I .. , ,1,11, .. 11 .. 1, ... II .. II, ,1,1,11 ... 11, .. II,., 11,.., 1,I, I
4.5 Sample Franchise Tax Board Collection Letter
DocuSign Envelope ID: E2936B4C-9DAF-43DB-8BFC-90D7199F625B
LANCASTER ADMIN CITATIONS
POBOX~67
TUSTIN CA 02781-0467
lll UH 111110 ll!EllUUE I
Tl/41110B AlTl'O 3-DIGIT 93~
7000003219 01.001,.0l(l 3219/1
I 11111°1111111 II' 1111 •ll1 h II h1 II,, .. II I• I I• I' I• 111• I 11111111111
SALVADOR GONZALEZ
-~ 645 TINA CT · , . LANCASTER CA 03535-1208
FRANCHISE TAX BOARD
PRE-INTERCEPT NOTICE
I ACCOUNT TYPf I issue DA re I ACCOUNT NUMBB!
ADMIN CITE-SSN-2129 03/03/2008 06100295
NOTICE DA re TOTAL DUE
11/12/2010 $200.00
FOR MORE INFORMATION:
www .ptickelcomllanca steradmin
Our records show that you have a delinquent debt that is now due and payable to the agency ~sted above. You have 30
days to pay voluntarily before we submit your name to the Franchise Tax Board (FTB) for an interagency intercept.
FTB operates an lnteragency Intercept program on behalf or the Slate Controller's Office. FTB collects delinquent debts
owed to state and local agencies by intercepting money the state owes the debtor. FTB intercepts the money from tax
refunds and state lottery prizes. Once intercepted, the money is redirected to the agency to which the debt is owed.
(California Code Sections 12419.2, 12419.5, 12419.7, 12419.8, 12419.9, 12419.10 and 12419.11)
If you have any questions or do not believe that you owe this debt, please contact us within 30 days from the date or this
letter. A representative will review your objections once they are received. If you do not submit any objections or your
objections are insufficient, we win proceed with this action.
Details for this account are located on the back of this notice.
PAYMENT INSTRUCTIONS
TO PAY BY CREDIT CARO: TO PAY BY MAIL:
Pay online: www.ptickelcom/lancasteradmin
• The<e rs a S7.CJO p,ocessing lee pa citation
1. Send cheek or money onler. NO CASH. (US funds only)
2. Print account IU'llber on your payment
3. To inSlft propel' cted:I. return 'Ille boltom port10n ot this nooce W11h yoo,r payment
4. Make payable to: LANCASTER AOMIN CITATIONS
PINse retum this pottion w.lh your pa)tfflent -Use lhe enclosed envelope. Th<s w.n ens.ft prompt. ac:ante hancl',ng upon receipt FTBN
ACCOUNT NUleER HOTIC£DAre
06100295 11/12/2010
SALVADOR GONZALEZ
645TINACT
LANCASTER CA 93535-1208
If you h..w alreddy p.,id this debt, send d copy of the front dnd back of
your Cdncelfed check or money order proving your p..yment. We will
close this .. ccount only with verili..ble proof cl p.,yment.
1m1m I u~m IIH 1 ~ 11111
LANCASTER ADMIN CITATIONS
PO BOX 3500
TUSTIN CA 92781-3500
II, I .. ,, I ,II,, ,11.,1,,,, 11 .. 11 .. l,l, I I .,,I 1 .. ,11, .. 11 .... 1,l,I