HomeMy WebLinkAboutCanto Inc; 2023-04-20;
canto.com | (415) 495 - 6545 | 203 Flamingo Road, #328, Mill Valley, CA 94941
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Canto, Inc.
203 Flamingo Road, #328
Mill Valley, CA 94941
(415) 495-6545
Canto Order Form
Proposal for: The City of Carlsbad
Proposal Date: 9.9.2022
Proposal Valid Through: 10.9.2022
Canto Platform Features Description Quantity
Power Users Administrators, Contributors & Custom Power User seats 50 Seats
Storage (TB) Your Canto account powered by AWS storage & image recognition
Additional storage may be purchased at anytime for $500 per TB
75 TB
Customer Success Manager Dedicated account manager for ongoing training & support Included
Media Delivery Cloud Directly deliver images and documents from Canto to your
website, eCommerce platform, PIM, CMS, or digital platforms
N/A
See “Unlimited & Included Features” for all features included free in your Canto account (page 2)
Subscription Add-Ons Description Quantity
Brand Templates Enable end-users to make approved edits of InDesign files N/A
Video Module
- Video Smart Tags (100 video hours)
- Video Facial Recognition (100 video hours)
- Video Transcription for Subtitles (100 video hours)
- Embedded Videos (100 video files)
N/A
Total Annual Subscription Fees $71,825
Implementation Description Quantity
Data Migration Service Let Canto’s experts handle your data migration Up to 70TB
Single Sign On (SSO) Integrate Canto with your SSO system of choice - OKTA Yes
Implementation Manager Dedicated implementation specialist to ensure onboarding success 90 Days
Total Implementation Fees $14,500
Total First Year Fees (Subscription + Implementation Fees) $86,325
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Included & Unlimited Features
Canto delivers unmatched value and power within your account to help you make the most of your
DAM investment. The following features are included with your subscription at free of charge:
Unlimited /Included
Features
Description Quantity
Users:
Consumer Named users with search, preview, download & share
privileges
Unlimited
Guests Public access to pre-approved content Unlimited
Sharing
Portals Branded, customizable, shareable library segments Unlimited
Style Guides Portals designed to share brand guidelines Unlimited
Share Links Custom links for file sharing (individual or bulk) Unlimited
CDN Links Direct links to assets for sharing and embedding Included
Collaboration
Upload Links Custom links to collect and upload files from 3rd parties Unlimited
Workspaces Private space for in-progress content Unlimited
Asset Workflows Create & manage content approvals workflow Unlimited
Advanced Metadata
Smart Tags Automatic AI tags applied to files Unlimited
Facial Recognition for Images Recognize faces in images, enables search by face Unlimited
OCR for PDF Extract text as metadata from PDF files Up to 1M PDF Pages
Text Recognition for Images Recognize text and apply as metadata for search Up to 5,000 files
Integrations
Adobe Connector Plugin InDesign, Photoshop, Illustrator & Premiere Pro Included with
Power User seats
CMS Integration Native integration with WordPress & Drupal Included
Microsoft Office Connector Teams, PowerPoint, Outlook, Word Included
Cloud File Storage GDrive, Dropbox, Box, SharePoint, OneDrive, Egnyte Included
Zapier No code integration between Canto and other apps Included
Mailchimp Add files to Mailchimp campaigns Included
Social Facebook, LinkedIn, Pinterest, Twitter, Vimeo, YouTube Included
Chrome Extension Drag & drop from Canto to your favorite apps Included
Wrike Simply process of moving assets between Canto & Wrike Included
Hootsuite Speed up social media publishing process Included
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Contract Summary
Contract Effective Date Upon contract signature
Total Annual Subscription Fees $71,825
Total Contract Years 3
Total Contract Subscription Fees $215,475
Total Implementation Fees
*One-time fee included in first invoice upon contract effective date
$14,500
Total Agreement Cost $229,975
Payment Terms
Payment Type Annual Invoice
Payments Due Net 30
Auto-renewal
*Yes: Agreement shall auto-renew 30 days prior to expiration date of then-current contract term
*No: Signed renewal agreement required 30 days prior to expiration date of then-current contract term
No
Terms and Conditions
All prices indicated are in US Dollars.
Your agreement with Canto includes this Order Form and the Canto Terms of Services (begins page 5),
which contains, among other things, warranty disclaimers, liability limitations, and use limitations. There
shall be no force or effect to any different terms of any related purchase order or similar form even if
signed by the parties after the date hereof.
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Written Acceptance
Company Contact Information Billing Contact Information
Administrator
Name:
Doug Kappel
Name: Brent Gerber
Company: City of Carlsbad
Billing Preference
(Credit Card/Invoice): Invoice
Street Address: 1635 Faraday Ave Street Address: 1635 Faraday Ave
City, State, Zip: Carlsbad, CA 92008 City, State, Zip:
Carlsbad, CA 92008
Phone: 442-339-2791
Billing Phone: 442-339-2450
Primary Admin
E-Mail:
Doug.kappel@carlsbadca.gov
Billing E-Mail: renewals@carlsbadca.gov
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IN WITNESS WHEREOF, the parties hereto have caused this order form and the Canto Terms of
Service to be executed by their duly authorized officers or representatives as of the Effective Date by
signature below.
Canto Inc. CITY OF CARLSBAD, a municipal
corporation of the State of California
By: By:
(sign here) City Manager
(print name/title)
ATTEST:
By:
(sign here) SHERRY FREISINGER
City Clerk
(print name/title)
If a corporation, Agreement must be signed by one corporate officer from each of the following
two groups.
Group A Group B
Chairman, Secretary,
President, or Assistant Secretary,
Vice-President CFO or Assistant Treasurer
Otherwise, the corporation must attach a resolution certified by the secretary or assistant
secretary under corporate seal empowering the officer(s) signing to bind the corporation.
APPROVED AS TO FORM:
CINDIE K. McMAHON, City Attorney
BY: _____________________________
Deputy City Attorney
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Wain Kellum CEO
CFOEd Schaffer
Assistant
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Canto Terms of Service
These terms of service (“Terms”) are a legally binding contract between you and Canto, Inc., (“Canto,” “we,” “us,” or “our”),
that you are agreeing to by registering for a Canto account (our “Services”). If you do not agree with these Terms, do not
register or use any of our Services.
If you are using our Services on behalf of an organization (for example, you are an account administrator), you are agreeing
to these Terms for that organization and are promising to us that you have the authority to bind that organization to these
Terms (in which event, “you” and “your” will refer to that organization).
1. Registration and Accounts
If your account requires registration, you must complete the registration process by providing complete and accurate
information. You must also provide and maintain one dedicated email address for communications with Canto.
The Services have different levels of access and permissions for various user roles, including account administrator,
contributor, consumer, and guest. You will not authorize or allow more users than the maximum number permitted for each
role as specified in your Canto order form. If you are an account administrator, “your users” includes all of your
administrators, contributors, and consumers.
You are solely responsible for all files and information that you or your users upload to or share through Canto and will
ensure that your users comply with your obligations under these Terms. We may impose reasonable limits on uses of the
Services, in the event a Customer uses the Services in a manner that is not intended by this Agreement to prevent
degradation of the performance of the Services for you or other customers.
Only you may use your account and are responsible for your account. If you become aware of any unauthorized use of the
Services or your account, please contact us immediately at canto-support@canto.com. In addition, you are solely responsible
to ensure that your hardware, network, Internet connection, and other equipment meet the requirements to use the
Services.
2. Renewal of Services
After the initial three-year term, your agreement will renew, for additional one-year periods, upon written notice of the
Customer, which be provided at least 30 days prior to the expiration of the then-current contract period. The Subscription Fee
for any subsequent renewal year shall not exceed five percent (5%) over the Subscription Fee for substantially the same
scope of Services for the immediately preceding year.
3. Payment
You agree to pay the amount and, in the currency, specified in the Canto order form when you purchase the Services. All
taxes and duties related to your purchase or use of the Services, if applicable, are your responsibility and obligation.
You must pay Canto the amount specified in your Canto order form within 30 days of the invoice date
Any one-time onboarding and training services that we may provide will be specified in your Canto order form and are
included within the meaning of “Services” in these Terms.
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4. Changes to These Terms
We reserve the right to modify these Terms. Changes to these Terms shall be made effective upon a written amendment
signed by both parties.
5. Suspension or Termination of Your Account
We may suspend or terminate your account for any violation of these Terms, for any activities prohibited by these Terms, for
circumstances beyond our control, or if required by law. If we do so, then your access to and use of the Services will be
suspended or terminated immediately.
If we terminate for any violation of these Terms or for any activities prohibited by these Terms, you will not receive a refund
of any payment even if time remains on your subscription, and all unpaid fees for the remainder of the subscription period
will immediately become due. If we terminate for any other reason, we will refund to you a prorated amount based on the
amount of time that would have otherwise remained on your subscription.
If we suspend or stop the Services before the end of any term you have paid us for (except for suspensions or terminations
related to your violation of these Terms or for any activities prohibited by these Terms), we’ll refund the portion of the fees
for which you prepaid but did not receive the Services.
After any termination of your account, backup data is retained for only 29 days to comply with GDPR regulations. See Section
7 of these Terms regarding Backup Data for information about retrieving your backup data.
6. Third-Party Integrations
We may make available third-party applications, products, or services for use in connection with the Services (“Third-Party
Integration”). Your use of any Third-Party Integration and rights with respect to such Third-Party Integration are solely
between you and the applicable third party. Canto makes no warranties of any kind and assumes no liability of any kind for
your use of any Third-Party Integration.
If you have any questions or concerns regarding any Third-Party Integration, please contact the applicable third party.
7. Backup Data
As part of the Services, Canto regularly backs up data you upload to or transmit through the Services. We retain backup data
for 30 days. All backup data is erased after 29 days unless you request otherwise in writing. You may retrieve backup data by
downloading a copy of your backup data through the Services or by submitting a request in writing to canto-
support@canto.com.
8. Customer Support
Customer support is available by phone, email, and through the Services. Phone support is available Monday-Friday, 8am-5pm
PST (excluding U.S. holidays). Customers may use these support resources to ask questions and to report errors or problems
with the Services. These inquiries may also be submitted to Canto using the web support portal
(https://cantodam.freshdesk.com/support/tickets/new), or by email to canto-support@canto.com.
9. Consent to Electronic Communications and Solicitation
You agree that we may send you (including via email) information regarding the Services, such as notices about your use of
the Services, updates to the Services and new features or offerings, and promotional information and materials. Notices
emailed to you will be considered given and received when the email is sent. Any legal notices will be sent via USPS or
overnight delivery to: Office of the City Attorney, 1200 Carlsbad Village Drive, Carlsbad, CA 92008.
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10. Canto Proprietary Rights
You are not being granted any rights whatsoever in any intellectual property or proprietary rights of Canto or its licensors
except for a limited, nonexclusive, nontransferable, and terminable license to use the Services solely for your authorized use
as described in and subject to these Terms during your subscription period. All right, title, and interest, including all patents,
copyrights, trade secrets, and any other intellectual property or proprietary rights, in and to the Services are owned solely by
Canto and its licensors. This includes all know-how, technology, and other intellectual property or proprietary information
developed during the provision of the Services. This also includes the right to aggregate anonymous data about your use of
the Services and such aggregated data will be our property and used by us for product development purposes. No title to or
ownership of any intellectual property or proprietary rights related to the Services is transferred to you or anyone else
pursuant to these Terms.
If you or your users provide comments, suggestions, or recommendations to us about the Services (“Feedback”), you and
your users are automatically assigning any such Feedback to us.
11. Restrictions on Use
You agree not to decompile, reverse engineer, or undertake any similar efforts with respect to the Services. You will not
create any derivative works of the Services. You will not access or use the Services to develop your own software or services,
benchmark the Services, frame or mirror the Services, or copy or modify of any part of the Services.
Moreover, you agree that you will not, and that you will not you encourage others or assist others to, harm the Services or
use the Services to harm others. For example, you must not use the Services to harm, threaten, or harass another person,
organization, or Canto. You must not: (a) damage, disable, overburden, or impair the Services (or any connected network);
(b) resell or redistribute the Services; (c) use any unauthorized means to modify, reroute, or gain access to the Services;
(d) use any automated method to access or use the Services; or (e) use the Services to violate any law or anyone’s rights or to
distribute malware or malicious content.
You are solely responsible for compliance with applicable laws and regulations related to your and your users’ use of the
Services.
12. Your Content
All digital files that you or your users upload to or share through the Services (“Your Content”) is yours. We do not control,
verify, or endorse Your Content. You are solely responsible for Your Content. This includes making sure that you have all the
rights you need to Your Content and that Your Content does not violate any law or these Terms.
To provide the Services, we need your permission to do things with Your Content, such as store it, back it up, share it with
your users, and modify it to display it as part of the Services. You agree to provide Canto and others acting on our behalf all
rights to do these things but only as necessary to provide the Services or as otherwise permitted by these Terms.
We respect the intellectual property of others and will respond to notices of alleged copyright infringement that comply with
the law. We reserve the right to delete or disable Your Content alleged to violate copyright laws or this Agreement and
reserve the right to terminate the account(s) of violators.
If you believe there has been a violation of your intellectual property rights, please contact our designated copyright agent by
email at canto-support@canto.com.
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13. Disclaimers
TO THE EXTENT NOT PROHIBITED BY LAW, CANTO AND ITS AFFILIATES (AND ASSOCIATED SERVICE PROVIDERS) (A) PROVIDE THE
SERVICES "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE"; (B) MAKE NO REPRESENTATIONS OR WARRANTIES OR CONDITIONS
WHETHER EXPRESS OR IMPLIED (E.G., WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NONINFRINGEMENT); AND (C) DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE
OR FREE OF HARMFUL COMPONENTS, THAT YOUR CONTENT WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED.
14. Indemnification
To the extent not prohibited by law, Canto will indemnify, hold harmless, and defend you and your affiliates against any cost,
loss, damage, or other liability arising from any third-party demand or claim that the Services: (a) infringes a registered
patent, trademark, or copyright of a third party, or misappropriates a trade secret (to the extent that such misappropriation is
not the result of Canto’s actions); or (b) violates applicable law or these Terms. You will reasonably notify Canto of any such
claim or demand that is subject to Canto’s indemnification obligation.
15. Limitation of Liability
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL CANTO, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS,
SUPPLIERS, OR LICENSORS BE LIABLE FOR: ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL
DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, REVENUE, GOODWILL, USE OR CONTENT)
HOWEVER CAUSED, UNDER ANY THEORY OF LIABILITY, INCLUDING, WITHOUT LIMITATION, CONTRACT, TORT, WARRANTY,
NEGLIGENCE OR OTHERWISE, EVEN IF SUCH ENTITY OR PERSON HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH
DAMAGES.
EXCLUDING THE OBLIGATIONS HEREUNDER, THE AGGREGATE LIABILITY OF CANTO AND ITS AFFILIATES, OFFICERS,
EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS, RELATING TO THE SERVICES WILL BE LIMITED TO THE FEES PAID BY YOU TO
CANTO FOR THE SERVICES WITH RESPECT TO YOUR THEN-CURRENT SUBSCRIPTION TERM. THE LIMITATIONS AND
EXCLUSIONS ALSO APPLY IF THIS REMEDY DOES NOT FULLY COMPENSATE YOU FOR ANY LOSSES OR FAILS OF ITS ESSENTIAL
PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, IN WHICH CASE SUCH LIMITATION WILL NOT
APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.
16. [Intentionally Omitted]
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17. Privacy Policy
Your privacy is important to us. Please carefully review our privacy policy at https://www.canto.com/privacy-policy/, which is
incorporated by reference into these Terms. Our privacy policy details the way we collect, use, and disclose information about
you.
18. General Terms
18.1 Assignment
We may assign or transfer our rights and obligations under these Terms, in whole or in part, at any time with written notice at
the same time and in the same manner as we notify our customers generally. You may not assign these Terms or transfer any
rights to use the Services, unless we allow you to do so in writing.
18.2 Waiver
The failure of either of us to insist upon or enforce strict performance of any of the provisions of these Terms or to exercise
any of our respective rights or remedies will not be construed as a waiver or relinquishment to any extent of such right to
assert or rely upon any such provision, right, or remedy in that or any other instance, all of which will remain in full force and
effect.
18.3 Entire Agreement; Severability
These Terms apply to the maximum extent permitted by law. If any government authority holds that we cannot enforce a
part of these Terms as written, you and we will replace such part with similar terms to the extent enforceable under the
relevant law, but the rest of these Terms will remain in effect. This is the entire agreement between you and us regarding its
subject matter and supersedes any oral and written understandings, communications, or agreements regarding your use of
the Services or other matters described in these Terms.
18.4 Governing Law; Jurisdiction
You agree that these Terms, and your relationship with Canto will be governed by the laws of the State of California, USA,
regardless of conflict-of-laws principles. However, some countries (including those in the European Union) have laws that
require agreements to be governed by the local laws of the consumer’s country. This paragraph does not override those laws.
We both agree that the United Nations Convention on Contracts for the International Sale of Goods and the Uniform
Computer Information Transactions Act do not apply to these Terms. We both agree that all of these claims can only be
litigated in the federal or state courts in San Diego, California, USA, and we each agree to exclusive personal jurisdiction in
those courts.
18.5 Relationship
Canto and you are not legal or joint venture partners or agents. We are independent contractors. These Terms are solely for
your and our benefit. It is not for the benefit of any other person, except for permitted assignees and successors.
18.6 U.S. Government Restricted Rights
If you, or any of your users, is a U.S. government entity or if these Terms otherwise become subject to the Federal Acquisition
Regulations (FAR), you acknowledge that elements of the Services constitute software and documentation and are provided
as “Commercial Items” as defined at 48 C.F.R. 2.101, and are being licensed to U.S. government user as commercial computer
software and commercial computer software documentation subject to the restricted rights described in 48 C.F.R. 2.101 and
12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. government end users acquire
such software and documentation with only those rights set forth herein.
18.6 Business License
If required under applicable law, Canto will obtain and maintain a City of Carlsbad Business License for the term of the
Agreement, as
may be amended from time-to-time.
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19 Insurance
Canto will obtain and maintain for the duration of this Agreement and any and all
amendments, insurance against claims for injuries to persons or damage to property which may arise out of
or in connection with performance of the services by Canto or Canto’s employees. The insurance
will be obtained from an insurance carrier admitted and authorized to do business in the State of California.
The insurance carrier is required to have a current Best's Key Rating of not less than "A-:VII"; OR with a
surplus line insurer on the State of California’s List of Approved Surplus Line Insurers (LASLI) with a rating in the latest Best’s
Key Rating Guide of at least “A:X”; OR an alien non-admitted insurer listed by the National
Association of Insurance Commissioners (NAIC) latest quarterly listings report.
19.1 Coverage and Limits.
Canto will maintain the types of coverage and limits indicated below unless the City of Carlsbad’s Risk
Manager or City Manager approves a lower amount. These amounts of coverage will not constitute any
limitations or cap on Canto’s indemnification obligations under this Agreement. The City of Carlsbad, its officers,
agents and employees make no representation that the limits of the insurance specified to be carried by
Canto pursuant to this Agreement are adequate to protect Canto. If Canto believes
that any required insurance coverage is inadequate, Canto may obtain such additional insurance
coverage, as Canto deems adequate, at Canto’s sole expense.
19.1.1 Commercial General Liability (CGL) Insurance. Insurance written on an “occurrence” basis, including
personal & advertising injury, with limits no less than $1,000,000 per occurrence. If a general aggregate limit
applies, either the general aggregate limit shall apply separately to this project/location or the general
aggregate limit shall be twice the required occurrence limit.
19.1.2 Workers' Compensation and Employer's Liability. Workers' Compensation limits as required by the
California Labor Code or the equivalent statutory coverage for their home state.
19.1.3 Professional Liability. Errors and omissions liability appropriate to Canto’s profession with limits
of not less than $1,000,000 aggregate. Coverage must be maintained for a period of one year following the
date of completion of the work.
19.1.4 Cyber Insurance. Coverage limit in the amount of $2,000,000 aggregate.
19.2 Additional Provisions. Canto will ensure that the policies of insurance required under this
Agreement contain, or are endorsed to contain, the following provisions:
19.2.1 The City of Carlsbad will be added as an additional insured on Commercial General Liability which shall
provide primary coverage to the City of Carlsbad.
19.2.2 Canto will obtain occurrence coverage, excluding Professional Liability and Cyber Insurance,
which will be written as claims-made coverage.
19.2.3 This insurance will be in force during the life of this Purchase Agreement and any extensions of it
and will not be canceled without thirty (30) days prior written notice to the City of Carlsbad pursuant to the Notice
provisions of this Agreement.
19.3 Providing Certificates of Insurance and Endorsements. Following the City of Carlsbad’s execution of this
• Agreement, Canto will furnish certificates of insurance and any applicable endorsements to the City.
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Administrative Services Branch
Information Technology
1635 Faraday Ave. ï Carlsbad, CA 92008 ï 442-339-2450 t
Memorandum
April 13, 2023
To: Geoff Patnoe, Assistant City Manager
From: Doug Kappel, Applications Manager
Via: Maria Callander, Director of IT
Laura Rocha, Deputy City Manager Administrative Services
Re: Agreement with Canto Inc. for Software Licensing and Maintenance of the
Canto Enterprise Digital Asset Management System
This memorandum provides an explanation for the agreement for Software Licensing and
Maintenance of the Canto Enterprise Digital Asset Management System with Canto Inc.
Background
The City of Carlsbad has a wide range of digital assets maintained by numerous departments
that have been managed, stored, accessed and shared in a variety of ways. Implementing a new
digital asset management system for the city was approved by the City Council as part of the
fiscal year 2021-22 Strategic Digital Transformation Investment Program (SDTIP). This
agreement will provide the city with a city-wide solution that reliably and efficiently manages
the city’s digital assets.
Discussion
The city’s digital assets range from unique archival documents, records, films, audio-recordings,
artwork and photos maintained by Library and Cultural Arts to photos of current events used by
Communication & Engagement. These multimedia assets are stored in different systems, from
digital libraries and shared network drives to individual computers, with limitations on how
they can be shared between departments, outside external agencies and community members.
An outside consulting firm, Public Consulting Group, conducted an assessment, to identify the
city’s business needs and the functional requirements of an enterprise digital asset
management (EDAM) solution. Staff from the Library & Cultural Arts, Parks & Recreation,
Communication & Engagement, Police, Fire and Information Technology departments
participated in the assessment.
Following the assessment, the city published a request for proposals (RFP). The city received
proposals from 12 vendors. After a review and evaluation of the proposals, a committee made
up of staff from several departments invited three vendors to demonstrate their systems.
Following the vendor demonstrations and reference checks, the committee selected Canto Inc.
as the winning vendor.
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{city of
Carlsbad
Memo - Agreement for Canto Enterprise Digital Asset Management System
Software License and Maintenance
April 13, 2023
Page 2
Canto’s EDAM solution is a cloud-based software that meets all the requirements identified in
the assessment. Canto’s solution will provide all city departments with a reliable and efficient
tool for:
Securely storing, organizing, describing, accessing and preserving digital assets
Uploading files by residents that may be submitted as part of a community-based
archive, a reference question, a call for community feedback, participation in a
community project or to report incidents
Quarantining and retrieving files uploaded by residents
Transferring digital assets that that have reached the end of their retention period to
the archives or the library’s Carlsbad History Collection
Sharing digital assets with community members, either as individual items or as
thematic digital exhibits
Encouraging community members to share digital memories that capture the history of
Carlsbad
This project is consistent with the city’s Application Portfolio Strategic Plan. The plan’s goals are
to centralize and consolidate core business functionality; break down data silos and enhance
the user experience for city staff with an emphasis on mobility, accessibility and transparency.
This project is also consistent with the following Connected Carlsbad Action1 plan initiatives to:
Upgrade, replace or retire software applications,
Evaluate options for a citywide asset management system
Assess and refine data storage and cloud strategy
Next Steps
Approve the Software Licensing and Maintenance of the Canto Enterprise Digital Asset
Management System with Canto Inc.
Fiscal Impact
The total cost for the implementation and three years of ongoing support, licensing and hosting
of the Canto EDAM solution is $229,975. The city has already spent $49,920 on consulting
services to develop, solicit and select the Canto solution through the RFP process. An additional
contingency of $50,000 is being included to cover additional project costs such as change
management, unexpected costs and incidentals associated with the project. There is $400,000
budgeted in the SDTIP for the project using the Technology Investment Capital Fund as the
funding source.
1 Connected Carlsbad is the city’s plan to better harness information and communication technologies to increase
efficiency, communication, transparency and the overall quality of government service.
DocuSign Envelope ID: 5516BB42-3FEB-47EB-8AF8-36ED4B30F085
Memo - Agreement for Canto Enterprise Digital Asset Management System
Software License and Maintenance
April 13, 2023
Page 3
Staff expect that the subscription costs will need to be included in the Information Technology
Department’s Operational budget request in fiscal year 2025-26 at an estimated amount of
$75,000.
Attachment: Agreement with Canto Inc. for Software Licensing and Maintenance of the Canto
Enterprise Digital Asset Management System
CC: Brent Gerber
Previous Year 1 Year 2 Year 3 Total
Canto Agreement
Implementation -$ 14,500$ -$ -$ 14,500$
Subscription - 71,825 71,825 71,825 215,475
Agreement Totals - 86,325 71,825 71,825 229,975
Agreements Not to Exceed Amount 229,975
Other Project Costs
PCG Consulting 49,920 - - - 49,920
Contingency 50,000 - - 50,000
Total Other Project Costs 49,920 50,000 - - 99,920
Project Total Costs 49,920$ 136,325$ 71,825$ 71,825$ 329,895$
DocuSign Envelope ID: 5516BB42-3FEB-47EB-8AF8-36ED4B30F085