HomeMy WebLinkAbout2023-06-20; City Council; ; Semi-Annual Homelessness Action Plan Update and 2023 Point-in-Time Count DataCA Review __MK____
Meeting Date: June 20, 2023
To: Mayor and City Council
From: Scott Chadwick, City Manager
Staff Contact: Mandy Mills, Housing & Homeless Services Director
mandy.mills@carlsbadca.gov, 442-339-2907
Chris Shilling, Homeless Services Manager
chris.shilling@carlsbadca.gov, 442-339-2284
Jessica Klein, Senior Program Manager
jessica.klein@carlsbadca.gov, 442-339-5973
Subject: Semi-Annual Homelessness Action Plan Update and 2023 Point-in-Time
Count Data
Districts: All
Recommended Action
Receive a report and provide direction to staff as necessary on the semi-annual Homelessness
Action Plan data and the latest 2023 Point-in-Time Count results.
Executive Summary
This report provides an update on the City of Carlsbad’s ongoing efforts to reduce
homelessness and its effects on the community, which are top priorities for the City Council.
The city continues to make steady progress toward the City Council’s homelessness goal,
implementing the actions in the City Council-approved Homelessness Action Plan.
This report presents the semi-annual data covering the period from July 1 to Dec. 31, 2022,
along with the results of the 2023 Point-in-Time Count of the local homeless population. The
semi-annual report and the annual Point-in-Time Count in tandem provide the multiple data
points necessary for a broad assessment of the city’s progress in its efforts to help people
experiencing homelessness.
Explanation & Analysis
Background
The City Council has prioritized homelessness as one of its top city goals. In March 2021, the
City Council established a priority goal for fiscal year 2021-22 of reducing the unsheltered
homeless population in Carlsbad. The City Council then included this goal in the city’s five-year
Strategic Plan.
June 20, 2023 Item #14 Page 1 of 25
More recently, the City Council approved an updated Homelessness Action Plan on Feb. 7,
2023, that includes a comprehensive package of strategies and initiatives that the city plans to
carry out over the next five years to support this effort.
City staff will present this and subsequent semi-annual reports to keep the City Council and the
community updated on the city’s efforts to reach the City Council’s goal, using multiple
measurements to evaluate effectiveness. In these updates to the City Council, staff will provide
information on the number of individuals experiencing homelessness in Carlsbad, performance
metrics and outcomes, and updates on the Homelessness Action Plan and current program
expenses. These updates are intended to provide the City Council and the community with an
opportunity to monitor and evaluate the effectiveness of the city’s homelessness initiatives and
discuss any potential concerns and potential adjustments.
Semi-Annual Report
The full report, attached as Exhibit 1, provides the semi-annual data for July 1-Dec. 31, 2022.
Report highlights:
• City programs have seen a 12% reduction in the number of unduplicated individuals
experiencing homelessness when comparing the first 6 months of the current fiscal year
to the first 6 months of the previous fiscal year. Programs funded by the city interacted
with 381 unduplicated persons during the first two quarters of fiscal year 2022-2023,
compared to 433 unduplicated persons at the same point last fiscal year.
• The emphasis on having outreach social workers provide more in-depth case
management has contributed to an increase in permanent housing outcomes. Data from
the La Posada de Guadalupe emergency shelter is also included because the city now
provides direct funding to the shelter. During the first two quarters of fiscal year 2022-
2023 covered by this report, city-funded programs helped transition 65 people into
permanent housing compared to 38 over the same period last fiscal year.
• The city has had a focused effort on connecting veterans experiencing homelessness to
the permanent housing options available to them. The data indicates that Carlsbad had
a significant reduction — 53% — in the number of veteran households experiencing
homelessness during the first two quarters from July 1, 2022 to Dec. 31, 2022.
• The data also show improvements in reducing the impacts of homelessness on the
community when comparing the first two quarters of the last two fiscal years. The Police
Department has seen an 11% decline in dispatched calls for service relating to
homelessness between the first two quarters of fiscal year 2021-2022 and the first two
quarters of fiscal year 2022-2023. There were 2,563 dispatched calls for service during
the first two quarters of the last fiscal year and 2,276 calls for service for the same
period this fiscal year.
2023 Point-In-Time Count data
The Point-in-Time Count is conducted annually to collect an unduplicated count of sheltered
and unsheltered individuals and families experiencing homelessness across the United States.
This count is a requirement of the Department of Housing and Urban Development for all
continuums of care that receive federal funding. It is one of the tools used nationally to assess
the scope of homelessness and is often used for funding decisions. (A continuum of care is a
June 20, 2023 Item #14 Page 2 of 25
regional or local planning body that coordinates housing and services funding for homeless
families and individuals. In San Diego County, the continuum of care is managed by the Regional
Task Force on Homelessness, which oversees the annual count.)
The count is conducted over a four-hour period in the early morning to collect data on
homelessness in the region. This year the count was conducted on Jan. 26, 2023. The annual
count is one data source to gauge the year-over-year trends and approximate the number of
people experiencing homelessness in Carlsbad. While it cannot provide a complete picture on
how many people experience homelessness in Carlsbad throughout the year, it does provide a
snapshot of the minimum number of homeless persons there are in Carlsbad on a given day.
The 2023 Point-in-Time Count data, which was released June 8, 2023, is provided as Exhibit 2. It
shows:
• Carlsbad saw a 12.7% decrease in the total numbers of persons experiencing
homelessness, from 118 individuals (43 sheltered; 75 unsheltered) in 2022 to 103
individuals (43 sheltered; 60 unsheltered) in 2023. There has been a 30% decrease in
homelessness since 2020.
• The unsheltered population also decreased by 20% in Carlsbad, from 75 persons in 2022
to 60 persons in 2023. There has been a 36% decrease in unsheltered homeless persons
since 2020.
The following chart displays pertinent information for Carlsbad from the 2023 count. (There is
no data for 2021 because the count was not conducted due to the COVID-19 pandemic.)
2023 Point-in-Time Count
Data 2020 2022 2023 Change
from 2022
Carlsbad sheltered* 54 43 43 0%
Carlsbad unsheltered 94 75 60 -20%
Carlsbad total 148 118 103 -12.70%
North County Coastal sheltered 238 276 360 30%
North County Coastal unsheltered 383 469 423 -10%
North County coastal total 621 745 783 5%
* The number of sheltered homeless persons in Carlsbad only counts beds at the La Posada de Guadalupe
emergency shelter available for homeless men, because 50 of the 100 beds are restricted for farmworkers as
regulated by state funding that was received when the shelter was developed.
The 2023 Point-in-Time Count figures in Carlsbad suggest a consistent decrease in those
experiencing unsheltered homelessness in Carlsbad and a one-year decrease for those
experiencing unsheltered homelessness in the North County Coastal region.
While the total number of people experiencing homelessness in the North County coastal area
increased from 745 in 2022 to 783 in 2023, it’s important to note the increase is in the
sheltered homeless population, due to an increase in shelter availability. The North County
Coastal unsheltered population decreased by almost 10%, with Carlsbad contributing to this
decrease by a factor of 33%. Since 2020, sheltered homelessness in the North County Coastal
area has increased by 51% while unsheltered homelessness has increased by 10%.
June 20, 2023 Item #14 Page 3 of 25
Meanwhile, the North County Inland area experienced a 29% increase in the unsheltered
population. Overall, the North County Region, including the inland area, accounted for about
14% of the homeless population in San Diego County in the 2023 count. This is a decrease of 3%
from 17% in 2022.
The county’s overall homelessness count increased by over 25%, with the largest increase
experienced in the central region, the City of San Diego. (The Regional Task Force on
Homelessness has provided regional breakdowns with a deeper level of data for each region
but is no longer providing individual breakdowns for cities.)
While the Point-in-Time Count data is useful data to point out regional trends, it only provides a
snapshot of information, which may or may not accurately reflect the size of the city’s homeless
population over a sustained period of time. For this reason, the count does not provide enough
conclusive evidence to measure progress towards the City Council’s goal of reducing
homelessness in Carlsbad. Staff will continue to report on a variety of data points in alignment
with the Homelessness Action Plan to inform the City Council and the public about the progress
the city is making toward its goal to reduce homelessness.
Fiscal Analysis
An overview of semi-annual Fiscal Year 2022-2023 spending associated with the homelessness
goal is included in the attached report, Exhibit 1.
Next Steps
Staff will present the next semi-annual report, covering the period from Jan. 1 - June 30, 2023,
to the City Council in fall 2023.
Environmental Evaluation
This action does not require environmental review because it does not constitute a project
within the meaning of the California Environmental Quality Act under Public Resources Code
Section 21065 in that it has no potential to cause either a direct physical change in the
environment or a reasonably foreseeable indirect physical change in the environment.
Exhibits
1. FY 2022-23 Semi-Annual Homelessness Action Progress Report
2. 2023 Point-in-Time Count Data
June 20, 2023 Item #14 Page 4 of 25
Exhibit 1
During the first half of FY 2022-23, the City of
Carlsbad achieved several important milestones
towards its goal of reducing homelessness and
its impacts on the community, which are
detailed in this report.
City Council Goal
Enhance the quality of life for everyone in Carlsbad by
adopting and implementing an updated Homelessness
Response Plan that addresses the complex needs of
individuals experiencing or at risk of experiencing
homelessness in a compassionate and effective
manner and reduces the impacts of homelessness on
the community.
June 20, 2023 Item #14 Page 5 of 25
SEMIANNUAL REPORT
Reducing Homelessness
JULY1 -DEC.31,2022
{city of
Carlsbad
38 tttt
tttt
tttt
ttt
Shelter placements
381
Transitioned to permanent housing Unduplicated contacts
Hotel voucher
STAYS
Police calls for service
4,405 Encampment
CLEANUPS
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
2
The table below shows how data compare between each quarter, along with cumulative data since July 2022.
The same individual may have received more than one service and is reflected under each service category
that applies to them (for example, the same individual may have received both a hotel voucher and later
placed into permanent housing).
Fiscal
Year Q1 Q2 Q3 Q4 YTD
Households transitioned
to permanent housing*
2021-22 23 15 12 12 62
2022-23 37 28 65
Unduplicated contacts**
2021-22 253 269 309 324 749
2022-23 247 184 381
Police calls for service***
2021-22 1,542 2,169 2,585 2,701 8,997
2022-23 2,548 1,857 4,405
Shelter placements
2021-22 28 29 39 14 110
2022-23 21 17 38
Encampment cleanups
2021-22
2022-23
10
33
7
28
16
17
50
61
Hotel voucher stays 2021-22 N/A 5 17 15 37
2022-23 10 13 23
Shopping carts collected 2021-22 N/A 37 48 17 102
2022-23 31 13 44
* This year’s data includes exits from La Posada de Guadalupe emergency shelter that were not available for
the previous year’s data
**134 new individuals were contacted during Q2 who were not contacted during Q1. The year-to-date total
removes duplicate contacts.
***In FY 2022-23, Carlsbad Police officers went into the field for 4,405 homeless-related calls for service
during the first two quarters, of which 2,276 calls were in response to a specific request or complaint and
2,129 were proactive department-initiated calls for service to help carry out city homelessness goals and
enforce applicable laws.
Data by Quarter
June 20, 2023 Item #14 Page 6 of 25
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
3
The City Council approved $4,376,496 in general funds to support the homeless goal during fiscal year 2022-
23. This number includes carried forward encumbrances from fiscal year 2021-22 and two mid-year
allocations.
TOTAL BUDGET EXPENDITURES TO DATE
Expenditures
June 20, 2023 Item #14 Page 7 of 25
$2,016,050
Spent to date
$4,376,496
Total budget
$2,366,446
Remaining
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
4
SPENDING BY CATEGORY
Carlsbad’s Homeless Population*
June 20, 2023 Item #14 Page 8 of 25
Police salaries -
$1,211,802.81
6 ~v~d~San Diego
County prior to
becoming homeless
~is%
, ... Veterans
Female
'
• e 100% Adult
,55%44+
Community Resource Center
(Rapid rehousing, other housing assistance)
$279,268.41
Housing & Homeless
Services salaries
$327,302.06
e e 87% White
'' 13%Black
(2j 38% Disability
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
5
Point-in-Time Count Unsheltered data**
*This demographic data is from the 2022 Point-in-Time Count as this information has not been provided for 2023
*The Point-in-Time Count did not take place in 2021 due to COVID-19 precautions.
Homeless-Related Calls for Service
During the first and second quarters of FY 2023-24, Carlsbad Police went into the field for 4,405 homeless-
related calls for service, which made up 8.5% of all calls for service between July 1 and Dec. 31, 2022. Of
those, 2,276 calls were in response to a specific request or complaint and 2,129 were proactive department-
initiated calls for service to help carry out city homelessness goals and enforce applicable law. Changes to the
city’s municipal code went into effect during November 2021, therefore officers have been more proactive to
educate and enforce restrictions such as camping in public, trespassing and drinking in public parks.
Public Safety
June 20, 2023 Item #14 Page 9 of 25
160
152
140
120
100
80 78
60 60
40
21
20
19 21
0
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2022 2023
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
6
PERCENTAGE OF CALLS FOR HOMELESS-RELATED SERVICES
HOMELESS-RELATED STATISTICS BY CATEGORY
*These are the statistics related to the homeless population compared to the general population in Carlsbad.
Mental health holds refer to when an individual experiencing a mental health crisis is hospitalized for 72-hour
psychiatric care when they are evaluated to be a danger to themselves or others.
Percentage of all calls for services Q1 Q2 Q3 Q4
Homeless-related calls for services 10% 7%
Homeless-related arrests 16% 16%
Homeless-related citations 5% 5%
Homeless-related mental health holds 3% 3%
SERVICES
During the first half of the 2022-23 fiscal year,
88% of homeless persons contacted accepted
some form of clinical intervention. This includes
case management, assessment, care
coordination, crisis intervention, program
information, diversion and treatment planning.
June 20, 2023 Item #14 Page 10 of 25
n ~~
8.5%
Related to
homelessness
88%
Accepted services
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
7
The Homeless Outreach Team officers and contract social workers provide a lot of other services in addition
to clinical services.
Services accepted Q1 Q2 Q3 Q4 YTD
Information only 226 45 271
Emergency shelter referral 37 71 108
Mail delivery 8 3 11
Transportation to services 10 7 17
Police transportation 28 9 37
Substance abuse treatment 5 30 35
ID assistance 7 4 11
Permanent or bridge housing referral 1 25 26
Benefits access (medical insurance,
CalFresh program, VA benefits, etc.) 9 38 47
Other (appointment coordination,
case management, blankets, etc.) 11 104 115
Food assistance 3 9 12
Hospital transport 3 1 4
Referrals to mental & physical health
care 5 32 37
Personal needs assistance (clothing,
phone, prescriptions, etc.) 5 4 9
Reunification travel assistance 1 8 9
TOTAL 359 390 749
June 20, 2023 Item #14 Page 11 of 25
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Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
8
In late Sept. 2021 the City Council approved amendments to the city’s municipal code to address public
safety and quality-of-life concerns related to homelessness and public spaces. These new laws became
effective Nov. 11, 2021. Changes addressed camping on public, private and open space property; obstruction
of property, trespassing and disorderly conduct; and expanded the areas where open containers of alcohol
are prohibited.
These amendments, along with other existing laws, provide police officers with adequate enforcement tools
to ensure public safety and a decent quality of life for all people in Carlsbad. Police officers will continue to
use their discretion to issue warnings and citations and make misdemeanor arrests for violations of the law.
City staff will track data to gauge how the team balances the need to build rapport with the homeless
community while holding them accountable and enforcing applicable laws.
Limited-Term Stay Motel Voucher Program
From July 1 through December 31, 2022, 23 households were issued a total of 141 nights in a hotel with a
total expenditure of $18,958.03. Of the 23 households assisted, 11 were able to move on to other shelter or
housing following their hotel stay.
Quality of Life
June 20, 2023 Item #14 Page 12 of 25
•
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
9
The city recognizes homelessness is a top concern of the community and understands the importance of
outreach and engagement. Below is an overview of some of the outreach efforts implemented from July 1 to
Dec. 31, 2022, to help keep the community informed and engaged about the city’s efforts to reduce
homelessness.
1 community presentation
3 internal focus groups
2 community newsletter updates
The Housing & Homeless Services Department partnered with the Police Department to present on a panel
about Carlsbad’s homeless services efforts hosted by the Rotary Club of Carlsbad. The Housing & Homeless
Services Department also held three internal focus groups with city staff from departments whose duties
intersect with homelessness to gather feedback to help create the city’s new Homelessness Action Plan.
Staff also responded to hundreds of phone calls and emails from individuals experiencing homelessness,
business owners, social service providers and members of the public.
Public Outreach
June 20, 2023 Item #14 Page 13 of 25
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
10
The City of Carlsbad believes in addressing homelessness with compassion and fairness. Here is a current list
of services created to help those experiencing homelessness as well as to improve the quality of life of the
community collectively.
San Diego Humane Society
The purpose of the San Diego Humane Society contract is to provide individuals experiencing homelessness
with a safe place to temporarily board their animals when they are not able to bring them to treatment
facilities or services. Staff have found this has been a primary barrier preventing people from accessing
services. The contract provides short-term emergency boarding and emergency medical care for
approximately 25 animals of persons experiencing homelessness – free of charge – so homeless individuals
can access care and resources.
Rocket John Portable Restrooms and Handwashing Stations
The Rocket John contract provides four portable restrooms and handwashing stations and routine cleaning
and maintenance in the downtown Village. The city first added these public bathrooms back in 2017 to
combat the Hepatitis A Crisis in the homeless community. With COVID-19, the city added more restrooms
and handwashing stations to promote health, sanitation and 24/7 access to clean water to individuals living
unsheltered. One portable restroom has been removed based on community concern, so three portable
restrooms are currently being provided.
Community Resource Center
The city continues to partner with the Community Resource Center to operate its rapid rehousing and
employment and benefits contracts. The contracts provide case management, security deposit support,
rental assistance, landlord advocacy, financial education, stabilization support, referrals to higher levels of
care, benefits enrollment, job readiness support, resume building and employment connection. The
Community Resource Center had 130 enrollments in its rapid rehousing and employment and benefit
programs in the first half of FY2022-23. The center placed 28 households comprised of 42 individuals in
housing during this time.
Interfaith Community Services
Interfaith Community Services is the current outreach and case management contractor for the City of
Carlsbad’s Homeless Outreach Team. Interfaith Community Services provides two licensed or master’s level clinicians and one part-time licensed program manager. They provide coverage throughout the week offering
outreach and case management in the field to individuals experiencing homelessness in Carlsbad. The
clinicians engage, assess, plan and refer individuals to resources like housing, medical care, public benefits,
mental health, substance use treatment and basic needs. During the first half of FY2022-23, Interfaith
Community Services and the Homeless Outreach Team engaged with 223 unduplicated clients experiencing
homelessness.
Regional Partnerships
June 20, 2023 Item #14 Page 14 of 25
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
11
Non-City Funded Homeless Outreach
The County of San Diego and People Assisting the Homeless (PATH) each have a dedicated outreach worker
in Carlsbad full-time. The outreach worker from PATH is specially trained in working with individuals or
households with behavioral health needs. In addition, the county is providing benefits enrollment at Harding
Community Center (bi-weekly) and Interfaith Service Center (weekly) to assist people enrolling in MediCal,
CalFresh and General Relief programs.
Catholic Charities
The Catholic Charities Diocese of San Diego operates the La Posada de Guadalupe emergency shelter in
Carlsbad. The shelter has the capacity to serve 50 single men experiencing homelessness. The city provides
funding for staff, operations, training and technical assistance.
Urban Corps
The city contracts with Urban Corps of San Diego for trash abatement, litter and encampment cleanup
related to persons experiencing homelessness. Urban Corps works very closely with the city’s Public Works
Department and the Homeless Outreach Team, and they are responsible for responding and triaging any
incoming cleanup requests based on health and safety for homelessness on city property. This contract
provides clean-up services 3 days per week, 52 weeks a year, often including encampment clean-ups. When
encampment clean-ups are not needed, the team provides regular cleaning services to areas commonly
known to have abandoned trash and a high prevalence of homelessness related debris.
Case Collaboration/Case Conferencing
City staff work closely with staff from city funded programs and other partners working in homeless services.
Staff facilitate a monthly case conferencing meeting to ensure all outreach efforts are effectively
administered and coordinated, so that the most complex cases are prioritized and served. This collaboration
also provides training and resource coordination. Trainings and coordination have included: Affordable
housing training, mental health resources, senior housing options, CalAim programs, homelessness specific
housing resources, San Diego Humane Society programs and Showers of Blessings. Community partners
report gratitude for the level of cohesion and collaboration that exists within the agencies working on
homelessness issues in Carlsbad.
Veteran Focus
City staff have been working closely with community partners to specifically support our veteran community
in accessing resources and finding places to live. During the first half of FY2022-23, veteran homelessness
decreased by 53% in our community. The city is partnering with the county to reduce veteran homelessness.
June 20, 2023 Item #14 Page 15 of 25
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
12
Additional Collaboration
The city collaborates with many stakeholders in the community to reduce homelessness. Homelessness
impacts all aspects of a community, so it truly takes a village to solve it.
June 20, 2023 Item #14 Page 16 of 25
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Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
13
For each reporting period, staff will include one or more success stories of real people who were connected
to community services as a result of the city’s homeless response efforts. These are their stories, which they
have given the city permission to share. Their names have been changed to protect their confidentiality.
Meet Jim
Male: 55+
Permanently housed: December 2022
Jim was living at the La Posada de Guadalupe shelter in the fall of 2022. The staff at La Posada referred him to
the Community Resource Center Rapid Re-housing Program for support in finding a place to live. He was
employed by a staffing agency and had the funds to pay his rent. The Community Resource Center helped
him get into a senior community by paying for his deposit and some limited term rental assistance. He was
then laid off by the staffing agency, and the Community Resource Center was able to help him maintain his
housing. He was enrolled with the Community Resource Center’s employment and benefits specialist, who
helped him set up interviews for a new job with a higher wage. He is now doing well and continues to have
support services through the Community Resource Center.
What worked
• La Posada de Guadalupe gave Jim a place to stay so he wouldn’t be sleeping outside. While he was
there, he was able to secure employment through a staffing agency.
• La Posada staff referred him to the Community Resource Center for help finding housing.
• The Community Resource Center helped Jim secure a place to live using the rapid re-housing
program.
• The Community Resource Center continued to support him with its Employment & Benefits
Program after he lost his job and needed a new one to continue paying his rent.
Success Stories
June 20, 2023 Item #14 Page 17 of 25
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
14
The Richardson Family
Family of 3 siblings
Reunified with family: November 2022
A family of five, two parents and three adult children, lived out of their vehicle in the Village area. The
parents each had a disabling medical condition and the three adult children suffered from mild cognitive
disabilities. The family lived off a very minimal fixed income. The family was contacted regularly by the Police
Departments Homeless Outreach Team (HOT) and the Interfaith Social Workers. They used services like
meals with Feeding All God’s Children, showers at Showers of Blessings, and an occasional gas card, but
remained hesitant to referrals for housing options. The mother passed away and the father ended up
hospitalized long-term which left the siblings to fend for themselves.
HOT continued to contact the children on a regular basis, exploring options for their situation and working to
encourage them to accept services that could improve their quality of life. One of the siblings found a job to
help sustain the family but was seriously injured after being hit by a car while riding a bicycle to work. The
family eventually lost the vehicle they were living in due to mechanical issues.
In November of 2022, the lack of shelter from their vehicle led the siblings to inform HOT about an aunt on the East Coast who they believed might be willing to help them. HOT worked with the Interfaith social worker
to explore this option. After confirming the aunt was willing to help, the siblings were temporarily housed in
a motel to facilitate family reunification. Travel arrangements were made with the assistance of a local
nonprofit social service agency, and all three siblings returned to the East Coast to live with family. Interfaith
confirmed their safe arrival.
What worked
• Local resources were able to meet basic needs for the family.
• The Homeless Outreach Team continued to interact with the family and offer support.
• When the family decided to pursue a reunification plan, the Interfaith Community Services social
worker was able to connect them with resources and help the family reunite with a relative.
June 20, 2023 Item #14 Page 18 of 25
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
15
Staff have experienced some challenges around the implementation of the City Council’s goal to reduce
homelessness. Some of these include:
Limited Housing Resources
There is limited emergency shelter, permanent supportive housing, available affordable housing and general
housing options in North County and San Diego.
Staff Vacancies
There have been transitions and position vacancies on the Housing & Homeless Services Department,
Homeless Outreach Team and social worker team. These vacancies have caused an increase in workload on
the team. However, we remain on track with the implementation of the Homelessness Action Plan.
Limited Shelter for Women and Seniors
Outreach workers, police homeless outreach officers and city staff have experienced an influx in single
females over the age of 60 experiencing homelessness for the first time. Staff are collaborating to identify
accessible shelter and housing options for this population. General communal shelters are not always an
option due to extremely limited availability, health risks and mobility needs.
Overcoming Challenges
June 20, 2023 Item #14 Page 19 of 25
Reducing Homelessness
Semi-annual Progress Report: July – Dec. 2022 ___________________________________________________________________
16
City staff have several projects on the horizon:
• The Department of Housing and Homeless Services is continuing to provide support and monitor the
progress on the La Posada de Guadalupe shelter expansion.
• Staff are in the process of enhancing the city’s rapid-rehousing program using funds from the new HUD
CoC grant in partnership with the Community Resource Center.
• With the approval of the City Council’s FY 2023-24 operating budget, staff are working to execute
agreements for the activities identified in the Homelessness Action Plan Funding Plan.
• A partnership is being developed with the Regional Task Force on Homelessness to increase training
opportunities for Carlsbad service providers.
• Staff are collaborating across departments to identify recommended program options related to opioid
settlement funding for the City Council’s consideration.
• Staff are working diligently across departments to implement a data dashboard for homeless services
within the city.
Upcoming Work
June 20, 2023 Item #14 Page 20 of 25
Sheltered
2023
Unsheltered
2022
Unsheltered
2022-2023
Unsheltered
Change
Region City ES TH SH Total
Total
Unsheltered
Total
Unsheltered % Change
Central
Region San Diego City 2,598 572 45 3,215 3285 2494 31.7%
North
Coastal
Region
Carlsbad 43 0 0 43 60 75 -20.0%
Oceanside 140 158 0 298 290 318 -8.8%
Encinitas (San Dieguito,
Solana Beach & Del Mar) 11 8 0 19 73 76 -3.9%
South
Region
Coronado 0 0 0 0 1 1 0.0%
National City 0 6 0 6 159 149 6.7%
Chula Vista (Sweetwater) 39 83 0 122 318 206 54.4%
Imperial Beach 0 0 0 0 19 25 -24.0%
East
Region
El Cajon 881 276 0 1,157 203 185 9.7%
La Mesa 0 0 0 0 36 35 2.9%
Lemon Grove 0 0 0 0 60 31 93.5%
Santee 0 18 0 18 76 48 58.3%
Alpine (Crest-Dehesa)* 0 0 0 0 4 1 300.0%
Lakeside*0 0 0 0 78 63 23.8%
Spring Valley (Casa de Oro)* 0 0 0 0 71 60 18.3%
North
Inland
Region
Escondido (NC Metro &
Hidden Meadows)152 27 5 184 304 182 67.0%
Vista (Bonsall)31 0 0 31 88 76 15.8%
Poway 0 0 0 0 2 23 -91.3%
Fallbrook*0 0 0 0 19 25 -24.0%
San Marcos 0 0 0 0 2 12 -83.3%
Ramona*0 0 0 0 23 21 9.5%
TOTAL 3,895 1,148 50 5,093 5,171 4,106 25.9%
*Regions with an asterisk represent unincorporated regions.
2023 Point-in-Time Count Data
Regionwide
San Diego Continuum of Care 2023 WeAllCount Region Totals
Exhibit 2
June 20, 2023 Item #14 Page 21 of 25
I
SAN DIEGO
Regional Task Force
on Homelessness
North Coastal Region
North Coastal
Emergency Shelter Safe Haven Transitional Housing Unsheltered
194 0 166 423
Total: 783
Homeless Profile % of
Unsheltered
Persons*
# of Homeless
Persons
% Sheltered
Persons*
# Sheltered
Persons
Veteran 12%50 13%46
Female 28%118 48%171
Families --57%205
Youth 5%22 48%174
Chronically Homeless 44%187 10%36
*Percentages rounded to nearest whole number
Housing Inventory Beds Utilization
Emergency Shelter 248 78%
Safe Haven --
Transitional Housing 210 79%
Permanent Supportive Housing 94 59%
Rapid Re-Housing 83 100%
Other Permanent Housing 58 64%
San Diego Continuum of Care 2023 WeAllCount Region Totals
June 20, 2023 Item #14 Page 22 of 25
SAN DIEGO
Regional Task Force
on Homelessness
2022-2023
Year Comparisons
2022 Total 2023 Total
2022-2023
Overall Change
Region Total Total % of Total
North Coastal 745 783 5%
2022
Unsheltered
2023
Unsheltered
2022-2023
Unsheltered Change
Region Count Count % of Total
North Coastal Region with
Caltrans Count 469 423 -10%
North Coastal Region
without Caltrans Count 469 352 -25%
2022
Sheltered
2023
Sheltered
2022-2023
Sheltered Change
Region ES TH SH Total Total % of Total
North Coastal 146 130 0 276 360 30%
2023 Sheltered Count breakdown by Project Type
ES TH SH
194 166 0
San Diego Continuum of Care 2023 WeAllCount Region Totals
June 20, 2023 Item #14 Page 23 of 25
SAN DIEGO
Regional Task Force
on Homelessness
2023 North Coastal Region
Unsheltered Demographics
San Diego Continuum of Care 2023 WeAllCount Region Totals
June 20, 2023 Item #14 Page 24 of 25
Gender
less than 1% less than 1%
Race
SAN DIEGO
■ Male
■ Female
■ Transge nder
■ Not Singulary Male or
Female
■ American Indian
■ Black, African American, or
African
■ Native Hawaiian or Pacific
Islander
■ White
■ Multiple Races
Regional Task Force
on Homelessness
Regional Breakdown
SHELTERED + UNSHELTERED
% of the
Region Total Homeless Persons
City of San Diego 63%6,500
North County Inland 6%653
North County Coastal 8%783
South County 6%628
East County 17%1,703
San Diego Continuum of Care 2023 WeAllCount Region Totals
June 20, 2023 Item #14 Page 25 of 25
North County
Coastal
8%
City of
San Diego
63%
South County
6%
SAN DIEGO
East County
17%
Regional Task Force
on Homelessness
All Receive -Agenda l,tem # /67
For the Information of the:
Tammy Cloud-McMinn
CITY COUNCIL
OateWJ.d ;BCA V-CC .,,.,,-
CM .,.-ACM -OCM (3) ~ --
From: Robert Stonebrook <stonebrook@roadrunner.com>
Monday, June 19, 2023 5:38 PM Sent:
To:
Cc:
City Clerk
Keith Blackburn; Priya Bhat-Patel; Melanie Burkholder; Teresa Acosta; Carolyn Luna;
Mandy Mills; Chris Shilling
Subject: Council Meeting Items 4 and 14
Thank you for the opportunity to review the homeless service provider contracts and Homeless Services semi-annual
report. Below are some questions that I hope Council and Staff can review:
1. Has there been some reflection on the fact only about half the re-housing budget is going to rental assistance
(other half, 4FTEs)(CRC Contract Exhibit C-4, page 13 of 15)?
a. Is the utilization of rapid re-housing included in the quarterly data report (page 6 of 25)? Can the
utilization of this be made more clear?
b. Is there an expectation that expansion of rapid re-housing dollars will offset the need for shelter beds?
2. Has the concentration of outreach services (combined with the County's resource, Carlsbad will have 3 FTEs
(plus HOT) doing outreach) been reviewed considering Homeless Services' concern about lack of shelter beds
(Overcoming Challenges page 19 of 25)?
a. Can Homeless Services provide details on what steps are being taken to increase emergency shelter
beds (not including the rebuild of La Posada)? What roadblocks have been encountered to increase
emergency shelter beds? If service providers were willing to establish emergency shelters, does ·
Carlsbad have locations identified?
b. Can Homeless Services provide estimates of the additional capacity needed for emergency shelters,
permanent supportive housing, and affordable housing?
3. Good to see data entry into HMIS is required as part of the service provider contracts. Will that information be
used for the fall reporting?
• A suggestion is to provide reporting similar to what Regional Task Force is currently doing on a monthly basis
(see below): how many entered homelessness, how many exited, where did they exit to, and how many still
active.
• To this reporting should also be added how many are waiting for shelter beds and how many are waiting for
housing and what type.
• To this reporting should be added the longest tenured person in HMIS and what is that person waiting for.
Thanks again for reviewing. Certainly, homelessness remains a top concern for Carlsbad residents. Best,
Robert Stonebrook
Carlsbad, CA
1
What's new? [l]
1,289
First Time
Homeless
657
Persons
Housed
CAUTION: Do not open attachments or click on links unless ou recognize the sender and know the content i
2
June 20, 2023
Mandy Mills, Director
Housing & Homeless Services
Chris Shilling, Homeless Services Manager
Housing & Homeless Services
Jeffrey Smith, Captain
Police Department
REDUCING HOMELESSNESSSEMI-ANNUAL PROGRESS REPORTJuly 1 -Dec. 31, 2022
CITY COUNCIL GOAL
Enhance the quality of life for everyone in
Carlsbad by adopting and implementing an
updated Homeless Response Plan that addresses
the complex needs of individuals experiencing or
at risk of experiencing homelessness in a
compassionate and effective manner and reduces
the impacts of homelessness on the community.
HOMELESSNESS SEMI-ANNUAL REPORT
2
{city of
Carlsbad
Homelessness
Action Plan
HOMELESSNESS SEMI-ANNUAL REPORT
3
SOCIAL
WORKERS
REGIONAL II
COLLABORATION
• ,_a • TEMPORARY ~ [] 'aT,' SHELTER r.~· ~ ~® ... I•~ ~ TIT I
LU UPDATED LAWS • • • • CLEANING, ~ ____...,._ "" SANITATION
~ I\ I\ COMPASSIONATE { City of
tt -ENFORCEMENT Carlsbad c:::c::
HOMELESSNESS SEMI-ANNUAL REPORT
4
TONIGHT’S TOPICS
Presentation
Semi-Annual Homelessness Report
Point-in-Time Count Data
"Pd11ted
or,11,iskot
irn~of
General Fund Budget Report
$4,376,496* Total budget
Remaining$2,366,446
$2,016,050Spent to date
HOMELESSNESS SEMI-ANNUAL REPORT
5*Funding expenditures include general fund budget allocations for FY 2022-23, including carry-forward amounts and transfers
Budget Report HOMELESSNESS SEMI-ANNUAL REPORT
Police HOT Team$1,211,802.81
Community Resource Center
(Rapid rehousing, other housing assistance)$279,267.41
Housing & Homeless Services
$327,302.06
Portable toilets
$10,264.75
Urban Corps
(Encampment and trash cleanup)
$47,079.50
Interfaith Community Services
(Social workers)
$90,639.98
Hotel vouchers
$18,958.03
La Posada Shelter
(training and technical assistance)$2,156.25
Shelter support
(CDBG + Housing Trust Funds)
$42,287
Prevention services
(CDBG funds for emergency rental assistance)
$41,670 6
Report Highlights
HOMELESSNESS SEMI-ANNUAL REPORT
7
Permanent housing placementsVeterans experiencing homelessness
12%
Unduplicated contacts
11%
53%71%Dispatched calls for service
AT
A
G
L
A
N
C
E
HOMELESSNESS SEMI-ANNUAL REPORT
8
Unduplicated contacts
Shelter placements65
Transitioned to permanent housing
38
381
EncampmentCLEANUPSSTAYS
Police calls for service4,405Hotel voucher
23 61
tttt
tttt
tttt
tttt -.,; -.,;
-■ -■
Homelessness Prevention
HOMELESSNESS SEMI-ANNUAL REPORT
9
45
Households provided with prevention services
Emergency Motel Vouchers
HOMELESSNESS SEMI-ANNUAL REPORT
10
Households
Hotel voucher nights
Entered shelter, treatment
or long-term care
Entered permanent housing
or reunited with family
Police Calls for Service
4,405 calls
2,129 officer initiated
2,276 dispatched
8.5%Related to homelessness
HOMELESSNESS SEMI-ANNUAL REPORT
11
{city of
Carlsbad
Police Calls for Service
HOMELESSNESS SEMI-ANNUAL REPORT
12
Percentage of all calls for servic,,es Ql
~ e
ft
n
i]
Ct)
H om,elless-rellat ed ca 11 s, for services
Homeless-related arrests 16%
Hom,elless-rellat ed citations 5%
Home less-related me nta I hea Ith holds 3 %
Q2
7%
16%
,5%
3%
{city of
Carlsbad
What’s happening now
•Proactive patrols at community parks
•Increased security cameras in parks
HOMELESSNESS SEMI-ANNUAL REPORT
13
{city of
Carlsbad
The Richardson FamilyThe Richardson family suffered from
cognitive disabilities and had minimal
income. The 3 siblings were alone living
in their vehicle after their mother passed
away and their father was hospitalized
long-term.
HOT contacted them on a regular basis,
exploring options and encouraging them
to find solutions. One sibling found a job
but was struck by a vehicle on the way to
work.
The siblings were able to identify an aunt
they could live with. They were placed in
a temporary motel and helped to reunify.
Their safe arrival was confirmed.
HOMELESSNESS SEMI-ANNUAL REPORT
14
{city of
Carlsbad
•The Homeless Outreach Team continued to interact with the family
and offer support.
•When a reunification opportunity was identified the Interfaith Community Services social workers were able to connect them with resources to help them reunite.
•Persistent service offering resulted in a solution that fit the needs of the family and they are now living safely with their aunt.
What Worked
HOMELESSNESS SEMI-ANNUAL REPORT
15
Jim’s Story Jim was staying at La Posada and working with the
Community Resource Center Rapid Re-Housing
Program. He was placed in housing when he lost his
job with a staffing agency jeopardizing his housing.
Community Resource Center helped him pay his rent
and connected him to the Employment & Benefits
Specialist. The Specialist worked with him to obtain a
new job with a higher wage.
He is now doing well and continues to have support
services through Community Resource Center to
maintain his housing.
HOMELESSNESS SEMI-ANNUAL REPORT
16
•La Posada de Guadalupe provided Jim a place to stay other than the streets and he was able to secure employment with the stability.
•Community Resource Center helped him secure a permanent place to live through the Rapid Re-Housing Program.
•Community Resource Center continued to support him with the Employment & Benefits Program after his job loss so he could obtain other employment to
pay his rent.
•Jim is now living successfully and paying his rent at his new home.
What Worked
HOMELESSNESS SEMI-ANNUAL REPORT
17
2023 Point-in-Time Count
•Unduplicated count of sheltered and unsheltered
•Required by federal housing department
•2021 count did not take place due to COVID-19
•Held this year in January 2023
•Included Caltrans locations counted for the first time
HOMELESSNESS SEMI-ANNUAL REPORT
19
{city of
Carlsbad
HOMELESSNESS SEMI-ANNUAL REPORT
Data 2020 2022 2023 Change from
2022
Carlsbad sheltered 54 43 43 0%
Carlsbad unsheltered 94 75 60 -20%
Carlsbad total 148 118 103 -12.70%
North County Coastal sheltered 238 276 360 30%
North County Coastal unsheltered 383 469 423 -10%
North County Coastal total 621 745 783 5%
20
2023 Point-in-Time Count
21
HOMELESSNESS SEMI-ANNUAL REPORT
Year over year unsheltered count data
Point-in-Time Count
160 152
140
120
100
80 78
60 60
40
20 21
19 21
0
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2022 2.023
Encampment Resolution Grant
Data dashboard
La Posada funding
Program options related to opioid settlement funding
Upcoming
HOMELESSNESS SEMI-ANNUAL REPORT
22
-■ -■
{city of
Carlsbad
Questions
HOMELESSNESS SEMI-ANNUAL REPORT
23
{city of
Carlsbad