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HomeMy WebLinkAbout2023-09-26; City Council; ; 2023-2030 Parks & Recreation Department Master Plan UpdateCA Review __AF__ Meeting Date: Sept. 26, 2023 To: Mayor and City Council From: Scott Chadwick, City Manager Staff Contact: Kyle Lancaster, Parks & Recreation Director kyle.lancaster@carlsbadca.gov, 442-339-2941 Subject: 2023-2030 Parks & Recreation Department Master Plan Update Districts: All Recommended Action Adopt a resolution approving a 2023-2030 Parks & Recreation Department Master Plan Update. Executive Summary The Parks & Recreation Department is charged with providing parks and recreation programs and services that promote a healthy lifestyle and community connections, two important values in the Carlsbad Community Vision. Parks and recreation offerings also play an important role in maintaining the Carlsbad’s excellent quality of life. To guide the parks and recreation priorities for the next seven years, staff have updated the Parks & Recreation Department Master Plan. The current Parks & Recreation Department Master Plan was approved by the City Council in 2015, providing a road map for investments in parks and recreation services based on the community’s top priorities, demographic make-up, industry trends, market analysis and other factors. The current master plan resulted in several new and expanded parks and recreation projects and programs, representing a total capital investment of over $25 million, including: •A community center, ornamental/community gardens at Pine Avenue Community Park •The city’s first outdoor pickleball courts, an arena sports field, an expanded playground, and a subsequent dog park, parking lot, and restroom at Poinsettia Community Park •An entryway with a fitness circuit and picnic areas at Calavera Hills Community Park •An outlook with picnic areas and a catering facility and restroom at Aviara Community Park •Expanded multigenerational programs •Expanded programs focusing on fitness and wellness, outdoor adventure, environmental education and culinary arts Another key strategy addressed from the 2015 master plan was the completion of an additional needs assessment to allow the department to keep pace with the community’s changing needs, priorities and trends. That needs assessment is a part of the 2023-2030 Parks & Recreation Department Master Plan Update (Exhibit 2). Sept. 26, 2023 Item #10 Page 1 of 201 Staff offered multiple ways for members of the public and other stakeholders to provide input in the development of the updated master plan, to help ensure it reflects the community’s most important needs and values. What’s proposed The updated master plan will now serve as a road map for parks and recreation services for the next seven years. A main focus of the updated plan is to maintain the city’s existing parks, programs and facilities at their current high levels of quality and to complete major projects underway. These projects include the construction of Veterans Memorial Park and Robertson Ranch Park, as well as the renovation/replacement of Monroe Street Pool. The updated master plan also proposes that staff seek City Council direction on whether to build additional outdoor pickleball courts at one of the existing parks to address the current demand. The updated master plan reflects the fact the city is not projecting the same level of growth as it has seen in the past, meaning developer fees to fund new amenities will be less. In addition, the city is currently projecting a General Fund structural deficit as soon as fiscal year 2028. As a result, staff is looking for opportunities to reduce ongoing spending and enhance revenues. In terms of funding future parks investments, the updated master plan proposes that staff complete a study to modify developer fees which could be set aside for construction costs. New parks and recreation facilities would also require increased funding for ongoing maintenance and operations. Following acceptance and recommendation of approval by the Parks & Recreation Commission and the Senior Commission, the City Council is being asked to approve the 2023-2030 Parks & Recreation Department Master Plan Update. Explanation & Analysis Changes since 2015 Although healthy lifestyles and community connection are still important values for Carlsbad residents, several changes have occurred since the current master plan was completed: • The city has made major investments in new and improved parks based on the needs identified in the 2015 master plan. • The city is not projecting the same level of growth as it has seen in the past, meaning developer fees to fund new amenities will be less. • The city is currently projecting a General Fund structural deficit as soon as fiscal year 2028. As a result, the city is looking for opportunities to reduce ongoing spending. New parks and recreation facilities require funding for construction and ongoing maintenance and operations. • The city’s Growth Management Program is undergoing an update. The parks performance standard is expected to remain the same, at 3 acres per 1,000 residents. However, a study is underway that will determine the future development fees that would help fund park projects. Sept. 26, 2023 Item #10 Page 2 of 201 Moving forward Due to the above factors, the 2023-2030 Parks & Recreation Department Master Plan Update focuses on maintaining the high-quality parks and recreation services currently enjoyed by the community and recommends ways to adapt them to reflect current community needs and priorities. Strategies listed for action in the updated master plan are based on several factors: • Carlsbad Community Vision • Carlsbad Strategic Plan (2023-2027) • Carlsbad Capital Improvement Program • Community and stakeholder input • Parks & Recreation staff input • Consulting team expertise and experience In addition to reflecting community priorities, the master plan update considers demographics, industry trends, benchmarking, service areas and existing parks and programs when recommending future investments in parks and recreation. Implementing the identified strategies that require significant capital and/or operating expense will be contingent upon the availability of funding during the term covered by the plan. Department vision and mission The Parks & Recreation Department’s Vision and Mission Statements are established as: Vision: To strengthen community connectivity through inclusive world class offerings and exceptional customer service. Mission: To promote community health and wellness while building a culture that embraces change and continuous improvement. Site assessments and service areas The consultant assessed the city’s 42 parks (i.e., community parks and special use areas) and made observations regarding park access, visual and aesthetic appeal, and maintenance standards. The parks’ design and maintenance were generally very good, considering how heavily the parks are used. Thirty-one of the parks were rated as excellent, nine were rated as good, and two were rated as fair. No park sites were rated poor, although opportunities for improvement, such as increased shade and seating, were noted at selective special use areas Service area maps illustrate the geographic distribution of parks, facilities and amenities and the performance standard for them, based on population density. Service area mapping data allows staff and city leadership to make capital improvement and development decisions based upon citywide need and parks, facility and amenity gaps in a specific area. Major asset service area maps included: • Basketball courts • Community parks/special use areas and other parks and recreation properties • Dog parks • Multiuse diamond fields • Multiuse rectangular fields • Indoor recreation space Sept. 26, 2023 Item #10 Page 3 of 201 • Outdoor pools • Playgrounds • Pickleball courts • Skate parks • Tennis courts Program assessments To fulfill the department's mission of strengthening community health and wellness, identifying core program areas based on current and future community needs is crucial, as is focusing on specific program areas that are important to the community. A program area is considered core if it meets most of the following criteria: • Provided for more than five years or is expected by community based on input results • Accounts for 5% or more of the department’s overall budget • Is offered 3-4 seasons per year • Broad demographic appeal • Skill development tiers are available within the program area's offerings • Full-time staff are responsible for the program area • Facilities are specifically designed to support the program area. Staff and the city’s consultant identified core program areas for general recreation and for adults 50 and older. Strategic Action Plan The 2023-2030 Parks & Recreation Department Master Plan Update provides systemwide recommendations for staff to implement over the short-term (0-3 years), long-term (4-7 years) and on an ongoing basis. The strategies of this action plan are divided into four categories: • Parks • Maintenance and operations • Programs, events and facilities • Funding and marketing There are multiple strategies detailed per category and per term within the action plan. As noted above, implementing the identified strategies that require significant capital and/or operating expense will be contingent upon the availability of funding during the term identified. Community Engagement The community engagement process for the 2023-2030 Parks & Recreation Department Master Plan Update included thousands of public comments, four community meetings, several focus groups, an online survey and social media polling, intercept interviews and a scientific survey. Input was gathered in two phases. Qualitative and quantitative input Phase one focused on qualitative input. Qualitative input is, as a rule, highly descriptive but not necessarily representative of the entire population. The project team gathered qualitative input Sept. 26, 2023 Item #10 Page 4 of 201 from City of Carlsbad elected and appointed officials, employees, residents, and various community and special interest groups. That input helped inform the questions asked in the second phase, a statistically reliable survey. The survey sample included 400 people chosen at random. Questions answered by all 400 respondents have a margin of error of approximately plus or minus 4.9 percentage points. Quantitative feedback showed that residents generally rated parks and recreation services highly. The following are limited highlights of the scientific survey results: • Among residents who said they had a need for either a neighborhood park or community park, the vast majority (95% or 97%) said that need was being met, either fully, mostly or partially. • 91% of residents rate the condition of parks, fields and facilities as good or excellent. • Two thirds of residents said they are very satisfied or satisfied with the value they receive from the city’s Parks & Recreation Department, with 7% saying they were dissatisfied. • When asked how to improve or renovate parks, the top responses were to add more shade, lighting and family picnic areas. • The park facilities most important to residents are community parks, neighborhood parks, off-leash dog parks, outdoor swimming pools and outdoor pickleball courts. • About 60% of residents would like to see the city increase funding for parks and recreation, but 20% or fewer said they’d be interested in funding specific improvements. Effects of the pandemic Outreach for the Parks & Recreation Department Master Plan Update started in February 2020, just prior to the COVID-19 pandemic. Shortly thereafter, the project was put on hold so the city could focus on its public health response. Once the city began to return to in-person services in Sept. 26, 2023 Item #10 Page 5 of 201 2021, staff sought additional community input via virtual workshops and a social media survey. Qualitative and quantitative feedback showed that the pandemic made some residents value parks and recreation services more, but that overall, it didn’t have a significant effect on needs, values and priorities. A complete summary of the community engagement process and public input is available in Chapter 1, Executive Summary, and Chapter 2, Public Input Summary, of the updated master plan. On Aug. 31, 2023, the 2023-2030 Parks & Recreation Department Master Plan Update was posted to the city’s website, sent to interested stakeholders and those who provided input, and shared through the city’s communication channels to raise awareness of its availability. Action of Commissions On Sept. 18, 2023, the Senior Commission, and the Parks & Recreation Commission, accepted the 2023-2030 Parks & Recreation Master Plan Update and recommended its approval by the City Council. Fiscal Analysis There is no direct fiscal impact associated with the adoption of the updated master plan. The strategic action items requiring appropriation of additional funds will be addressed via future requests to the City Council. The master plan update also proposes to complete a study to modify development impact fees that could be set aside for application to parks and recreation construction costs. Action on the study would be subject to City Council direction and approval. Next Steps Staff will begin implementation of the short term and ongoing strategic action items within the 2023-2030 Parks & Recreation Department Master Plan Update. Environmental Evaluation This action, the adoption of a department master plan update, does not require environmental review because it does not constitute a project within the meaning of the California Environmental Quality Act under California Public Resources Code Section 21065 in that it has no potential to cause either a direct physical change or a reasonably foreseeable indirect physical change in the environment. Exhibits 1. City Council resolution 2. 2023-2030 Parks & Recreation Department Master Plan Update 3. Parks & Recreation Department Master Plan Update – Appendices Sept. 2023 (on file in the Office of the City Clerk) 4. Correspondence received as of Aug. 31 through Sept. 18 at noon Sept. 26, 2023 Item #10 Page 6 of 201 RESOLUTION NO. 2023-250 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, APPROVING THE 2023-2030 PARKS & RECREATION DEPARTMENT MASTER PLAN UPDATE WHEREAS, the current Parks & Recreation Department Master Plan was approved by the City Council in 2015, providing a road map for investments in parks and recreation services based on the community's top priorities, demographic make-up, industry trends, market analysis and other factors; and WHEREAS, the 2015 master plan resulted in several new and expanded parks and recreation projects and programs, representing a total capital investment of over $25 million; and WHEREAS, another key strategy addressed from the 2015 master plan was completion of an additional needs assessment to allow the department to keep pace with the community's changing needs, priorities and trends; and WHEREAS, that needs assessment is a part of the 2023-2030 Parks & Recreation Department Master Plan Update; and WHEREAS, staff offered multiple ways for members of the public and other stakeholders to provide input in the development of the updated master plan, to ensure it reflected the community's most important needs and values; and WHEREAS, the community engagement for the 2023-2030 Parks & Recreation Department Master Plan Update included thousands of public comments, four community meetings, several focus groups, an online survey, social media polling, intercept interviews and a scientific survey; and WHEREAS, the updated master plan will now serve as a road map for parks and recreation services for the next seven years; and WHEREAS, a main focus of the updated plan is to maintain the city's existing parks, programs and facilities at their current high levels of quality and to complete major projects underway, including the construction of Veterans Memorial Park and Robertson Ranch Park, as well as the renovation/replacement of Monroe Street Pool; and WHEREAS, the updated master plan also proposes that staff seek City Council direction on whether to build additional outdoor pickleball courts at an existing parks to address the demand; and Exhibit 1 Sept. 26, 2023 Item #10 Page 7 of 201 WHEREAS, the updated master plan reflects the fact the city is not projecting the same level of growth as it has seen in the past, and is currently projecting a General Fund structural deficit as soon as fiscal year 2028; and WHEREAS, staff will seek opportunities to reduce ongoing spending and enhance revenues; and WHEREAS, the updated master plan proposes that staff complete a study to modify developer fees which could be set aside for construction costs; and WHEREAS, the strategies listed for action in the master plan are based on several factors, including, the Carlsbad Community Vision, the Carlsbad Strategic Plan (2023-2027), the Carlsbad Capital Improvement Program, community and stakeholder input, the Carlsbad Parks & Recreation Department staff input, and consulting team expertise and experience; and WHEREAS, in addition to reflecting community priorities, the master plan update considers demographics, industry trends, benchmarking, service areas and existing parks and programs when recommending future investments in parks and recreation; and WHEREAS, the department's vision and mission statements have been established; and WHEREAS, the consultant assessed the 42 parks (community parks and special use areas) and made observations regarding park access, visual and aesthetic appeal, and maintenance standards; and WHEREAS, parks' design and maintenance was generally very good, considering heavy use; and WHEREAS, service area maps were generated to illustrate the geographic distribution of parks, facilities and amenities, and the performance standard for them, based on population density; and WHEREAS, service area mapping data allows staff and city leadership to make capital improvement and development decisions based upon citywide need and parks, facility, and amenity gaps in a specific area; and WHEREAS, to fulfill the department's mission of strengthening community health and wellness, core program areas were identified based on current and future community needs; and WHEREAS, staff identified core program areas for general recreation and for adults 50+; and WHEREAS, the 2023-2030 Parks & Recreation Department Master Plan Update provides systemwide recommendations for staff to implement over the short-term (0-3 years), long-term (4-7 years) and on an ongoing basis; and WHEREAS, the strategies of this action plan are divided into four categories: parks, maintenance and operations, programs, events, and facilities, and funding and marketing; and Sept. 26, 2023 Item #10 Page 8 of 201 WHEREAS, there are multiple strategies detailed per category/per term in the action plan; and WHEREAS, implementing the identified strategies that require significant capital and/or operating expense will be contingent upon the availability of funding during the term identified; and WHEREAS, there is no direct fiscal impact associated with adoption a master plan update; and WHEREAS, the City Planner has determined that pursuant to Public Resources Code Section 21065, the adoption of a department master plan update does not qualify as a "project" with the meaning of the California Environmental Quality Act in that it has no potential to cause either a direct physical change in the environment, or a reasonably foreseeable indirect physical change in the environment, and therefore does not require environmental review. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1.That the above recitations are true and correct. 2.That the Parks & Recreation Commission and the Senior Commission have accepted and recommended the City Council's approval of the 2023-2030 Parks & Recreation Department Master Plan Update. 3.That the City Council hereby approves the 2023-2030 Parks & Recreation Department Master Plan Update, on file in the Office of the City Clerk. PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 26th day of Sept., 2023, by the following vote, to wit: AYES: NAYS: ABSTAIN: ABSENT: Blackburn, Bhat-Patel, Acosta, Burkholder, Luna. None. None. None. KEITH BLACKBURN, Mayor SHERR&:: City Clerk Sept. 26, 2023 Item #10 Page 9 of 201 DRAFT 1 Exhibit 2 Sept. 26, 2023 Item #10 Page 10 of 201 City of Carlsbad Parks & Recreation Department DRAFT 2 THIS PAGE INTENTIONALLY LEFT BLANK Sept. 26, 2023 Item #10 Page 11 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 3 Acknowledgements City Of Carlsbad City Council Keith Blackburn, Mayor Priya Bhat-Patel, Mayor Pro Tem Melanie Burkholder, Council Member Carolyn Luna, Council Member Teresa Acosta, Council Member City Of Carlsbad Parks & Recreation Commission Robert Winston, Chairperson Amy Allemann, Vice Chairperson Matthew Bartels, Commissioner Joe Gisbert, Commissioner Deborah Rasines, Commissioner Shelly Sander, Commissioner Michael Sebahar, Commissioner City Of Carlsbad Senior Commission Kathryn Rangus, Chairperson Marica Venegas-Garcia, Vice Chairperson Bruce Fitz-Patrick, Commissioner Nelson Ross, Commissioner Cecilia Schouwe, Commissioner Sept. 26, 2023 Item #10 Page 12 of 201 City of Carlsbad Parks & Recreation Department DRAFT 4 City of Carlsbad Executive Team Scott Chadwick, City Manager Geoff Patnoe, Assistant City Manager Gary Barberio, Deputy City Manager, Community Services Paz Gomez, Deputy City Manager, Public Works Laura Rocha, Deputy City Manager, Administrative Services Michael Calderwood, Fire Chief Mickey Williams, Police Chief David Graham, Chief Innovation Officer Sheila Cobian, Legislative & Constituent Affairs Director City Of Carlsbad Parks & Recreation Department Leadership Team Kyle Lancaster, Parks & Recreation Director Mick Calarco, Recreation Services Manager Bonnie Elliott, Senior Management Analyst Todd Reese, Parks Services Manager Project Lead Consultants Neelay Bhatt, Principal Consultant and CEO – Next Practice Partners Jason Elissalde, Senior Project Manager – Next Practice Partners Phil Parnin, Associate Principal – PROS Consulting Project Sub-Consultants Doug Grove, Principal - RHA Landscape Architects-Planners, Inc. Jason Morado - ETC. Leisure Vision Sept. 26, 2023 Item #10 Page 13 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 5 Preface The city’s current Parks & Recreation Department Master Plan was adopted by the City Council in 2015, providing a road map for future investments in city parks and recreation based on the community’s top priorities, demographic make-up, industry trends, market analysis and other factors. The master plan resulted in several new and expanded parks and recreation offerings, including: • A community center, ornamental gardens, and community garden at Pine Avenue Community Park • The city’s first outdoor pickleball courts and arena sports field at Poinsettia Community Park • A dog park, along with an added restroom facility at Poinsettia Community Park • An entryway with an outdoor fitness circuit and picnic areas at Calavera Hills Community Park • A community garden at Calavera Hills Community Park • An outlook with stage, picnic areas and a catering/restroom facility at Aviara Community Park • Expanded multigenerational programs • Expanded programs focusing on fitness and wellness, outdoor adventure, environmental education and culinary arts Another key strategy in the 2015 plan was to conduct an updated needs assessment so the department could keep pace with changing needs, priorities and trends. That needs assessment is part of this 2023- 2030 Parks & Recreation Master Plan Update. Changes since 2015 Although healthy outdoor lifestyles and community connection are still important values for Carlsbad residents, several changes have occurred since the current master plan was completed: • The city has made major investments in new and improved parks based on the needs identified in the 2015 master plan. • The city is not projecting the same level of growth as it has seen in the past, meaning developer fees to fund new amenities will be less. • The city is currently projecting a General Fund structural deficit as soon as fiscal year 2028. As a result, the city is looking for opportunities to reduce ongoing spending. New parks and recreation facilities require funding for ongoing maintenance and operations. • The city’s Growth Management Program is undergoing an update. The parks performance standard is expected to remain the same, at 3 acres per 1,000 residents. However, a study is yet to be completed that will determine the future development fees that would help fund park projects. Sept. 26, 2023 Item #10 Page 14 of 201 City of Carlsbad Parks & Recreation Department DRAFT 6 Moving forward Due to the above factors, the 2023-2030 Parks & Recreation Master Plan Update focuses on maintaining the high-quality parks and recreation services currently enjoyed by the community and recommends ways to adapt them to reflect current community needs and priorities. The strategies listed for action in the master plan are based on several factors, including: • Carlsbad Community Vision • Carlsbad Strategic Plan (2023-2027) • Carlsbad Capital Improvement Program • Community and stakeholder input • Parks & Recreation staff input • Consulting team expertise and experience Addressing the strategies that require significant capital and/or operating expense will be contingent upon the availability of funding during the term identified. Sept. 26, 2023 Item #10 Page 15 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 7 Table of Contents ACKNOWLEDGEMENTS ......................................................................3 PREFACE ............................................................................................5 CHAPTER ONE – EXECUTIVE SUMMARY ............................................ 12 1.1 MASTER PLAN UPDATE GOALS AND OBJECTIVES ............................................... 12 1.2 MASTER PLAN UPDATE PROCESS ....................................................................... 12 1.3 COMMUNITY PROFILE ....................................................................................... 13 1.4 PUBLIC INPUT .................................................................................................... 14 1.5 PROGRAM ASSESSMENT ................................................................................... 17 1.5.1 CORE PROGRAM AREAS .................................................................................................. 17 1.6 PARK SITE ASSESSMENTS .................................................................................. 19 1.7 SERVICE AREA MAPS ......................................................................................... 19 1.8 MISSION, VISION, VALUES AND COMMUNITY INPUT AND STAFF VISIONING OUTCOMES ............................................................................................................. 21 1.8.1 VISION ............................................................................................................................. 21 1.8.2 MISSION STATEMENT .................................................................................................... 21 1.8.3 COMMUNITY INPUT AND STAFF VISIONING OUTCOMES.............................................. 21 1.9 STRATEGIC ACTION PLAN .................................................................................. 21 1.9.1 PARKS STRATEGIES ......................................................................................................... 22 1.9.2 PARKS MAINTENANCE AND OPERATIONS STRATEGIES ................................................. 24 1.9.3 PROGRAMS, EVENTS AND FACILTIES STRATEGIES ......................................................... 25 1.9.4 FUNDING AND MARKETING STRATEGIES ...................................................................... 26 1.10 CONCLUSION ................................................................................................... 27 CHAPTER TWO – PUBLIC INPUT SUMMARY ...................................... 28 2.1 CARLSBAD COMMUNITY VISION ........................................................................ 28 2.2 COMMUNITY ENGAGEMENT APPROACH ........................................................... 29 2.2.1 WHO PARTICIPATED ....................................................................................................... 30 2.2.2 EFFECTS OF THE PANDEMIC .......................................................................................... 31 2.2.3 HOW INPUT WAS USED ................................................................................................. 31 2.2.4 STAKEHOLDER AND FOCUS GROUP INTERVIEWS ......................................................... 32 2.2.5 PUBLIC WORKSHOPS ..................................................................................................... 33 2.2.6 INTERCEPT SURVEYS ...................................................................................................... 34 2.2.7 ONLINE SURVEYS ........................................................................................................... 34 2.2.8 OUTREACH TO TRADITIONALLY UNDER-REPRESENTED GROUPS ................................. 34 Sept. 26, 2023 Item #10 Page 16 of 201 City of Carlsbad Parks & Recreation Department DRAFT 8 2.2.9 EMAIL AND WEB FORM INPUT...................................................................................... 36 2.2.10 STATISTICALLY RELIABLE SURVEY ................................................................................ 38 CHAPTER THREE – DEMOGRAPHIC AND TRENDS ANALYSIS ............... 56 3.1 DEMOGRAPHIC ANALYSIS ................................................................................. 56 3.2 RECREATION TRENDS ANALYSIS ........................................................................ 63 3.2.1 NATIONAL TRENDS IN RECREATION ............................................................................... 63 3.2.2 NATIONAL PARTICIPATION ............................................................................................ 65 3.2.3 SUMMARY ...................................................................................................................... 74 3.3 SPORT AND LEISURE MARKET POTENTIAL ......................................................... 75 3.3.2 KEY DEMOGRAPHICS AND TRENDS FINDINGS SUMMARY ............................................ 79 CHAPTER FOUR – BENCHMARK ANALYSIS ......................................... 80 4.1 BENCHMARK COMPARISON .............................................................................. 81 4.1.1 TOTAL AGENCY OWNED OR MANAGED ACRES .............................................................. 81 4.1.2 STAFFING ........................................................................................................................ 82 4.1.3 EXPENDITURE DISTRIBUTION ......................................................................................... 82 4.1.4 REVENUE PER CAPITA .................................................................................................... 83 4.1.5 AGENCY/CITY CONTRIBUTION ....................................................................................... 83 4.1.6 CAPITAL IMPROVEMENT PLAN SUMMARY ................................................................... 84 4.1.7 MARKETING AS A PERCENTAGE OF OPERATIONAL BUDGET ......................................... 84 4.1.8 CONTRACTORS ............................................................................................................... 85 4.1.9 INDOOR RECREATION FACILITIES .................................................................................. 85 4.2 BENCHMARK FINDINGS SUMMARY ................................................................... 86 CHAPTER FIVE – EXISTING SITE ANALYSIS ......................................... 87 5.1 PARK SYSTEM ASSESSMENT .............................................................................. 87 5.2 PARK CLASSIFICATIONS AND LEVEL OF SERVICE RECOMMENDATIONS .............. 92 5.3 SERVICE AREA MAPPING ................................................................................... 94 5.3.1 BASKETBALL COURTS...................................................................................................... 95 5.3.2 COMMUNITY PARKS/SPECIAL USE AREAS AND OTHER PARKS AND RECREATION PROPERTIES ............................................................................................................................ 96 5.3.3 DOG PARKS ................................................................................................................... 97 5.3.4 INDOOR RECREATION SPACE ........................................................................................ 98 5.3.5 MULTIPURPOSE DIAMOND FIELDS ................................................................................ 99 5.3.6 MULTIPURPOSE RECTANGULAR FIELDS ..................................................................... 100 5.3.7 OUTDOOR POOLS ........................................................................................................ 101 Sept. 26, 2023 Item #10 Page 17 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 9 5.3.8 OUTDOOR PICKLEBALL COURTS .................................................................................. 102 5.3.9 PLAYGROUNDS ............................................................................................................ 103 5.3.10 SKATE PARKS .............................................................................................................. 104 5.3.11 TENNIS COURTS........................................................................................................... 105 CHAPTER SIX USER FEE ANALYSIS ................................................... 106 6.1 METHOD ......................................................................................................... 106 6.2 USER FEE FINDINGS ......................................................................................... 107 6.2.1 RENTAL FEE PRICE RANGES .......................................................................................... 107 6.2.2 RENTAL PRICING STRATEGIES ..................................................................................... 107 6.3 RECREATION PROGRAMS AND SERVICES FEE FINDING..................................... 108 6.3.1 ADULT PROGRAMS ....................................................................................................... 108 6.3.2 SPORTS ........................................................................................................................ 108 6.3.3 AQUATICS .................................................................................................................... 108 6.3.4 CAMPS ......................................................................................................................... 108 6.3.5 LEARNING AND DEVELOPMENT .................................................................................. 109 6.3.6 ADULTS 50+ ................................................................................................................. 109 6.3.7 YOUTH PROGRAMS ..................................................................................................... 109 6.4 USER FEE RECOMMENDATIONS ....................................................................... 109 CHAPTER SEVEN – GENERAL ADULTS 50+ RECREATION PROGRAM PLAN .............................................................................................. 110 7.1 PURPOSE ......................................................................................................... 110 7.1.1 CORE VALUES AND GUIDING PRINCIPLES ..................................................................... 110 7.1.2 PARKS & RECREATION GOALS & OBJECTIVES .............................................................. 111 7.1.3 WHO WE SERVE ............................................................................................................ 111 7.2 PROGRAM AND SERVICE DETERMINANTS ....................................................... 111 7.2.1 CONCEPTUAL FOUNDATIONS OF PLAY, RECREATION, HEALTH AND WELLNESS ........ 112 7.2.2 CONSTITUENT INTERESTS AND NEEDS ........................................................................ 112 7.2.3 PARTICIPANT INVOLVEMENT ...................................................................................... 113 7.2.4 UNDERSERVED POPULATIONS OUTREACH ................................................................. 113 7.2.5 COMMUNITY OPPORTUNITIES .................................................................................... 113 7.2.6 SIMILAR PROVIDERS .................................................................................................... 114 7.3 EXISTING RECREATION PROGRAM FRAMEWORK ............................................. 115 7.3.1 PROGRAM DEVELOPMENT & EVALUATION ................................................................. 116 7.3.2 COST RECOVERY POLICY .............................................................................................. 117 Sept. 26, 2023 Item #10 Page 18 of 201 City of Carlsbad Parks & Recreation Department DRAFT 10 7.4 PRICING STRATEGIES ....................................................................................... 117 7.4.1 REGISTRATION ............................................................................................................. 118 7.4.2 PROGRAM INFORMATION .......................................................................................... 118 7.4.3 RECREATION PROGRAM MARKETING ......................................................................... 119 7.4.4 PERFORMANCE MEASURES ........................................................................................ 119 7.5 PROGRAM ASSESSMENT ................................................................................. 119 7.5.1 CORE PROGRAM AREAS ............................................................................................... 119 7.5.2 PROGRAM STRATEGY ANALYSIS ................................................................................. 128 7.5.3 AGE SEGMENT KEY PERFORMANCE INDICATORS ....................................................... 128 7.5.4 PROGRAM LIFECYCLE KEY PERFORMANCE INDICATORS ............................................ 129 7.5.5 CLASSIFICATION OF SERVICES – KEY PERFORMANCE INDICATORS ............................ 131 7.5.6 COST OF SERVICE & FINANCIAL SUSTAINABILITY ........................................................ 132 7.6 VOLUNTEERS AND PARTNERSHIPS ................................................................... 135 7.6.1 VOLUNTEER AND PARTNERSHIP MANAGEMENT ........................................................ 135 7.6.2 RECREATION PROGRAM PARTNERSHIPS, FRIENDS GROUPS AND FOUNDATIONS .... 135 7.7 PROGRAM PLAN STRATEGIES .......................................................................... 136 CHAPTER EIGHT - PRIORITY INVESTMENT RATINGS ......................... 138 8.1 METHOD ......................................................................................................... 138 8.1.1 HOW TO ANALYZE THE CHARTS: .................................................................................. 138 CHAPTER NINE - STRATEGIC RECOMMENDATIONS ......................... 145 9.1 VISION, MISSION AND VALUES ........................................................................ 145 9.1.1 VISION ........................................................................................................................... 145 9.1.2 MISSION STATEMENT .................................................................................................. 145 9.1.3 VALUES ......................................................................................................................... 145 9.2 STRATEGIC ACTION PLAN ................................................................................ 146 9.2.1 COMMUNITY INPUT AND VISIONING OUTCOMES ...................................................... 146 9.2.2 PARKS STRATEGIES ...................................................................................................... 146 9.2.3 MAINTENANCE AND OPERATIONS STRATEGIES ......................................................... 149 9.2.4 PROGRAMS, EVENTS AND FACILTIES STRATEGIES ...................................................... 150 9.2.5 FUNDING AND MARKETING STRATEGIES .................................................................... 152 CHAPTER TEN - CONCLUSION ......................................................... 153 Sept. 26, 2023 Item #10 Page 19 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 11 THIS PAGE INTENTIONALLY LEFT BLANK Sept. 26, 2023 Item #10 Page 20 of 201 City of Carlsbad Parks & Recreation Department DRAFT 12 CHAPTER ONE – EXECUTIVE SUMMARY 1.1 MASTER PLAN UPDATE GOALS AND OBJECTIVES Parks & Recreation Department staff commenced this master plan update with these goals and objectives: • Maximize community engagement to ensure diverse community and stakeholder input is heard and is utilized to shape the future of the city’s parks, programs and facilities. • Integrate Commission for the Accreditation of Parks & Recreation Agencies (CAPRA) best practices to ensure accreditation standards are met. • Ensure diverse offerings, and equity of access, through the recreation program plan and levels of service analysis which is based on varied data sources including a statistically reliable survey, online tools, demographics, trends analysis and community engagement. • Enhance financial sustainability through efforts to identify revenue opportunities and thus better ensure future operational and maintenance needs are addressed. • Develop an action plan that establishes guidelines and strategies for the department’s parks and recreation services, to support the Carlsbad community. 1.2 MASTER PLAN UPDATE PROCESS The process of updating the master plan began with three questions to ensure that the community’s and the department’s goals and objectives would be recorded (Figure 1): 1. Where are we today? 2. Where are we going tomorrow? 3. How do we get there? Note: This plan commenced in Dec. 2019, just prior to the COVID-19 pandemic, which resulted in modifications to the update process, including additional virtual community engagement and an extended timeline for completion. Figure 1: Process model Sept. 26, 2023 Item #10 Page 21 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 13 1.3 COMMUNITY PROFILE Demographic data used for the analysis was obtained from the U.S. Census Bureau and Environmental Systems Research Institute, Inc., the largest research and development organization dedicated to Geographic Information Systems and that specializes in population projections and market trends. All data was acquired in September 2022 and reflects actual numbers as reported in both the 2010 and 2020 Census, as well as estimates for 2022 obtained by ESRI. Simple linear regression was utilized for 2027, 2032, and 2037 projections.1 The demographic data not only offers a snapshot of the present but provides invaluable insights into the future, ensuring that the Parks and Recreation Master Plan Update is proactive, and resonates with the changing community needs. Full demographic and recreation trend information is included in chapter three. Important demographic and recreation trend findings: • The population has grown at a rate above the national average during the past 12 years, and projections show continued growth through 2032. • The current age distribution has the highest representation in the age segment 35-54 with a median age of 40.4. This high representation of the 35-54 age segment will feed into the 55-74 age segment, which is projected to become the most represented age segment by 2032. This finding indicates the importance of focusing on adults 50+ programming to meet the needs of this active aging population. • Since the 2010 Census, Carlsbad's racial and ethnic diversity has grown, with projections showing a continued increase over the next 15 years. • Household income and individual income are significantly higher than both the state and national averages. A higher household income confirms the importance of high-quality offerings and experiences to meet community expectations. • 40 out of 46 activities tracked had a Market Potential Index (MPI) score of 100 or more. This high MPI indicates a strong participation rate among city residents in general sports and fitness activities. Such data highlights the need for future projects, including culinary programs, Monroe Street Pool upgrades, and additional pickleball courts. 1 Simple linear regression is used to estimate the relationship between two quantitative variables. Figure 2: Population by age segments 21%20%19% 19%19%19% 27%26%25% 25%24%27% 8%10%10% 2022Es�mate 2027Projec�on 2032Projec�on POPULATION BY AGE SEGMENTS 0-17 18-34 35-54 55-74 75+ Sept. 26, 2023 Item #10 Page 22 of 201 City of Carlsbad Parks & Recreation Department DRAFT 14 1.4 PUBLIC INPUT The project team provided multiple ways for community members and other stakeholders to provide input to help ensure the final master plan reflects the community’s most important needs, values and priorities. Input was gathered in two phases: Qualitative and quantitative input Phase one focused on qualitative input. Qualitative input is highly descriptive but is not necessarily representative of the entire population. The project team gathered qualitative input from City of Carlsbad elected and appointed officials, employees, residents, and various community and special interest groups. This input helped inform the questions asked in the second phase, a statistically reliable survey. The survey sample included about 400 people chosen at random. Questions answered by all 400 respondents have a margin of error of approximately plus or minus 4.9 percentage points. Effects of the pandemic Outreach for the Parks & Recreation Master Plan update started in February 2020, just prior to the COVID-19 pandemic. The project was put on hold temporarily so the city could focus all available responses on its public health response. Once the city began to return to in-person services in 2021, city staff sought additional community input to learn whether the community’s needs, values and priorities related to parks and recreation had changed. Qualitative and quantitative feedback showed that the pandemic made some residents value parks and recreation more, but otherwise has not had a significant effect on needs, values and priorities. For example, most residents did not participate in the city’s virtual parks and Sept. 26, 2023 Item #10 Page 23 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 15 recreation programming and most said they do not have a need for such programming in the future. Opinion of parks and recreation programs, facilities and services Overall, residents gave the city high marks in terms of its parks and recreation offerings. Following are some of the key findings from the statiscally reliable survey: • 85% of Carlsbad households had visited a city park, sports field or other recreational facility in the preview 12 months. • About half go between one and four times a week. • 91% rate the condition of parks, fields and faciities good or excellent • Only about a third of residents participate in city recreational programs, but of those who do, 96% rate them as good or excellent. • About three-quarters of residents said lack of features they want to use was the main reason they do not use parks, fields and faciities more. No other single reason was cited by more than 45% of respondents. • More residents use city recreation services than other providers. Private clubs, other cities’ programs, school programs and sports leagues were also in the top five, but used less than city programs. • The main reasons people cited for not using city recreation programs more were not knowing what is offered, too busy or not being interested, and program times that are not convenient. • Residents top needs for park facilities are community and neighborhood parks and family picnic areas. Of those who said they have a need for these facilities, only between 3% and 5% said their needs were not currently being met. • When asked to choose the most important park facilities, community parks, neighborhood parks, off-leash dog parks, outdoor swimming pools and outdoor pickleball courts were the top five responses. • Residents did not cite a significant need for recreational programs. Adult fitness was the only response cited as a need by a majority of residents, at 55%. Other responses in the top five included a need for senior adult and fitness programs (43%), adult sports programs (39%), aquatics programs (39%) and cultural arts programs (36%). • Of those who cited a need for these five programs, between 20% and 25% said their need was not currently being met. • When asked how to improve or rennovate parks, the top responses were to add more shade, lighting and family picnic areas. • About two thirds of residents said they are satisfied or very satisfied with the value they receive from city’s Parks & Recreation Department, with only 7% saying they were dissatisfied. Sept. 26, 2023 Item #10 Page 24 of 201 City of Carlsbad Parks & Recreation Department DRAFT 16 • Responses did not differ signficiantly among Carlsbad’s four ZIP codes for most survey questions, with a few exceptions: o Residents in the northwest cite safety as the top reason they do not visit more often. o Residents in southeast don’t visit more often because they use parks in other cities. o Residents in the northeast and southwest cite a lack of features they want to use. o Residents in northwest Carlsbad say they have the biggest need for a community park while residents in the southwest say they have the lowest need. o Residents in northern Carlsbad said they have a greater need for sports fields than residents in the south. o Residents in northwest and southeast Carlsbad cited a higher need for dog parks than other parts of the city. How the input was used The purpose of the statistically reliable survey was to ensure the project team gained an understanding of a representative group of Carlsbad residents in addition to those residents who choose to actively engage in city issues. Input from the qualitative phase helped the project team identify which questions should be included in the scientific survey. Community input was an important factor but not the only factor used when developing parks and recreation priorities. Demographics, industry trends, existing and planned parks and programs, and other factors were also considered. Sept. 26, 2023 Item #10 Page 25 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 17 1.5 PROGRAM ASSESSMENT 1.5.1 CORE PROGRAM AREAS To fulfill the department's mission of strengthening community health and wellness, identifying core program areas based on current and future community needs is crucial, as is focusing on specific program areas that are important to the community. The department is faced with the challenge of attempting to cater to all interests. The core program area philosophy assists staff, policy makers and the public with focusing on what programs are most crucial to the community. A program area is considered core if it meets most of the following criteria: • Provided for more than five years or is expected by the community based on community input results • Accounts for 5% or more of the department’s overall budget • Is offered 3-4 seasons per year • Broad demographic appeal • Skill development tiers are available within the program area's offerings • Full-time staff are responsible for the program area • Facilities are specifically designed to support the program area CORE PROGRAM AREAS DESCRIPTIONS, GOALS, & EXAMPLE PROGRAMS Department staff and the consulting team identified the following core program areas for both general recreation and adults 50+ currently offered and shown in Figures 4 and 5. Figure 3: Core program areas - adults 50+ Sept. 26, 2023 Item #10 Page 26 of 201 City of Carlsbad Parks & Recreation Department DRAFT 18 Figure 4: General recreation core program areas Sept. 26, 2023 Item #10 Page 27 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 19 1.6 PARK SITE ASSESSMENTS The consulting team assessed the department’s parks and made observations regarding park access, visual and aesthetic appeal, and maintenance standards. Maintenance was good, considering how heavily the parks are used. Thirty-one of the parks were rated as excellent, nine were rated as good, and two were rated as fair. No park sites were rated poor. STRENGTHS • General parks maintenance • Abundant amenities • Clean and well-kept parks • High levels of patron use indicating the quality and availability of needed amenities in the parks • Overall consistent city branding and signs • Synthetic turf athletic fields, allowing for increased use • Variety of park experiences throughout system OPPORTUNITIES FOR IMPROVEMENT • Some sites lack sufficient concrete, asphalt, or decomposed granite walkways to fully meet disabled access requirements (Pio Pico Park, Oak Park, El Fuerte Park, Harold E. Smerdu Community Garden, Buena Vista Elementary School Fields, Jefferson Elementary School Fields, and La Costa Heights Elementary School Fields) • Several school field sites could benefit from additional trash and recycling cans, and seating 1.7 SERVICE AREA MAPS Service area maps assist Parks & Recreation Department staff and city leadership in assessing where parks, facilities and amenities are offered, distribution of parks, facilities and amenities, and, based on population density, assess where there are gaps or overlaps for a specific facility or amenity. The population source used for these recommendations is the 2022 estimated population, and the 2027 and 2032 projected populations, as reported by Environmental Systems Research Institute, Inc. (ESRI). The estimated City of Carlsbad population for 2022 was 116,323. The shaded areas in the maps indicate the service level (e.g., the population being served by that park type/amenity) as outlined in the facility/amenity levels of service matrix. The central point inside the ring indicates the location of the facility or amenity while the ring extends out to the distance that amenity serves the population based on the number of amenities at that location, the levels of service recommendations established and the population density. Sept. 26, 2023 Item #10 Page 28 of 201 City of Carlsbad Parks & Recreation Department DRAFT 20 Dog parks service area map is featured in Figure 5, while the additional service area maps are included in section 5.2. Figure 5: Dog parks service area map Sept. 26, 2023 Item #10 Page 29 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 21 1.8 MISSION, VISION, VALUES AND COMMUNITY INPUT AND STAFF VISIONING OUTCOMES 1.8.1 VISION To strengthen community connectivity through inclusive world class offerings and exceptional customer service. 1.8.2 MISSION STATEMENT To promote community health and wellness while building a culture that embraces change and continuous improvement. 1.8.3 COMMUNITY INPUT AND STAFF VISIONING OUTCOMES Based on community input and the staff visioning workshop, desired report outcomes were identified: • Address aging infrastructure – refurbish or replace and maintain existing infrastructure • Optimize staffing – ensure staffing levels and structure match future service levels • Ensure greater financial sustainability – plan for future revenue generated from programs, services, and goods rendered • Increase awareness of department’s programs and services • Expand programming – grow and diversify programming to meet the community’s interests 1.9 STRATEGIC ACTION PLAN Consistent with the 2015 master plan, this update provides systemwide recommendations for the department to implement over the short-term (0-3 years), long-term (4-7 years) and on an ongoing basis. The 2015 plan resulted in the department’s successful accreditation through the Commission for the Accreditation of Parks and Recreation agencies, updates at Pine Avenue Community Park including a new building with indoor recreation space, catering support room and upgrades at Aviara Community Park and a dog park and dedicated pickleball courts at Poinsettia Community Park among other accomplishments. The strategies are based on several factors, including the Carlsbad Community Vision, the Carlsbad Strategic Plan (2023-2028), the annual Carlsbad Capital Improvement Program, community and stakeholder input, Parks & Recreation Department staff input (throughout the process, including and through the visioning workshop), and the consulting team’s expertise and experience. Plan categories: • Parks • Maintenance and operations • Programs, events, and facilities • Funding and marketing Sept. 26, 2023 Item #10 Page 30 of 201 City of Carlsbad Parks & Recreation Department DRAFT 22 Category strategies are separated by an implementation timeline (Figures 6-9). 1.9.1 PARKS STRATEGIES PARKS STRATEGIES Short Term (0-3 Years) Seek City Council direction on whether to pursue the construction of outdoor pickleball courts at an existing park to address the current demand Educate park visitors about sustainable practices and encourage them to participate in environmental initiatives Complete a Parks in Lieu Fee and Parks Impact Fee Study and present its findings to the City Council for review and direction Evaluate the potential for revising protocols at the skate parks to allow other wheeled devices, which may enhance accessibility Add additional trash and recycling cans, and seating at school field sites Complete conceptual design and permitting for Leo Carrillo Ranch Historic Park Phase 3B Improvements Complete construction plans, bidding and construction implementation for Stagecoach Park Community Garden Complete construction plans, bidding and construction implementation for Veterans Memorial Park Complete community engagement, conceptual design and permitting for Robertson Ranch Community Park Complete conceptual design and permitting for Hosp Grove Park Improvements Contribute to completing construction plans, bidding and construction implementation for Monroe Street Pool Renovation/Replacement (in support of project’s lead department: Fleet & Facilities) Contribute to completing construction plans, bidding and construction implementation for Beach Access Repairs and Upgrades (in support of project’s lead department: Transportation) Contribute to completing construction plans, bidding and construction implementation for Carlsbad Boulevard and Tamarack Avenue Intersection Improvements (in support of project’s lead department: Transportation) Contribute to completing construction plans, bidding and construction implementation for Terramar Coastal Area Improvements (in support of project’s lead department: Transportation) Contribute to completing conceptual design and permitting for ADA Beach Access Ramps (in support of project’s lead department: Transportation) Sept. 26, 2023 Item #10 Page 31 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 23 Contribute to completing the conceptual design, permitting, construction plans, bidding and construction implementation for Citywide Facilities Security Enhancements (in support of project’s lead department: Information Technology) Contribute to completing the conceptual design, permitting, construction plans, bidding and construction implementation for Citywide Facilities WiFi Enhancements (in support of project’s lead department: Information Technology) Long Term (4-7 Years) Enhance parks amenities, such as shade structures and seating, to improve visitor experience Complete construction plans, bidding and construction implementation for Leo Carrillo Ranch Historic Park Phase 3B Improvements Complete construction plans, bidding and construction implementation for Robertson Ranch Community Park Complete construction plans, bidding and construction implementation for Hosp Grove Park Improvements Seek City Council direction on whether to reprioritize the design and permitting of Village H South Dog Park Contribute to completing conceptual design for South Carlsbad Coastline (in support of project’s lead department: Transportation) Contribute to completing construction plans, bidding and construction implementation for ADA Beach Access Ramps (in support of project’s lead department: Transportation) Commence community engagement for Zone 5 Park Commence community engagement for Cannon Lake Park Ongoing Coordinate enforcement of parks and facility regulations to facilitate positive user experience Incorporate environmentally friendly practices into park design and operations, such as drought-tolerant landscaping and energy-efficient lighting Explore certifications or equivalencies, such as SITES or LEED, for new park designs or renovations Ensure full ADA access at all parks, with a focus on most immediate needs Encourage community participation in reporting maintenance or safety concerns Review the potential for adding park amenities based on the levels of service recommendations Add more trees within parks, where feasible Figure 6: Parks strategies Sept. 26, 2023 Item #10 Page 32 of 201 City of Carlsbad Parks & Recreation Department DRAFT 24 1.9.2 PARKS MAINTENANCE AND OPERATIONS STRATEGIES MAINTENANCE AND OPERATIONS STRATEGIES Short Term = 0-3 Years Continue to invest in upgrading aging infrastructure with the department’s annual operating budget and – as needed – with the capital improvement program budget Explore partnerships with community organizations or individual volunteers to periodically provide additional maintenance support Long Term = 4-7 Years Invest in equipment and technology as needs are identified that will improve maintenance efficiency and effectiveness. Fully adopt and utilize the Better Impact database to enhance volunteer management Ongoing Evaluate and pursue either increasing contractual services or hiring additional staff to perform routine maintenance as the inventory of sites grows Ensure staffing levels align with programming or facility hours Expand staff onboarding procedures and compile an onboarding manual focused on the department’s culture and philosophy Train and cross train staff to enhance professional growth and operational coverage Partner with the Human Resources Department to enhance staff retention and succession planning Coordinate with the Human Resources Department in recruiting and managing department volunteers to maximize the support Prioritize staff time and resources to address critical maintenance needs and concerns Explore grant opportunities to supplement funds for upgrades to aging infrastructure and equipment Enhance pathway and parking lot lighting, and reduce energy consumption, by converting aging incandescent systems with modern LED systems Request specific monitoring by the Police Department’s Park Rangers and patrol Officers to address unpermitted activities and promote positive experiences of patrons Figure 7: Maintenance and operations strategies Sept. 26, 2023 Item #10 Page 33 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 25 1.9.3 PROGRAMS, EVENTS AND FACILTIES STRATEGIES PROGRAMS, EVENTS AND FACILITIES STRATEGIES Short Term = 0-3 Years Assess current programs and facilities to identify barriers to accessibility and develop plans to address identified barriers (in support of project’s lead department: Risk Management) Create a staff committee to review and prioritize requests for new programs and events, considering factors such as community interest, feasibility, and cost-effectiveness Explore expansion of scholarship programs and other financial assistance options, such as sliding scale fees, to help reduce barriers to program participation Consult the Human Resources Department on the development of recognition programs to acknowledge staff members who provide exceptional customer service Evaluate offering programs at the northern, city-controlled beach Expand program offerings outdoors, including fitness, etc. Annually evaluate program lifecycles to ensure balance between different stages Offer multicultural programs that reflect the community's increasing diversity Expand staff training on effective communication strategies, program development and customer service Partner with local organizations that represent marginalized communities to receive input on program development Provide accommodations, such as sign language interpretation, to make programs and facilities more inclusive Long Term = 4-7 Years Complete implementation of relevant Age Friendly Action Plan recommendations Expand indoor recreation offerings for the growing active adult population Enhance aquatic offerings at Monroe Street Pool once renovation/expansion project is complete Ongoing Continue to monitor program trends to ensure ongoing alignment with community needs Sept. 26, 2023 Item #10 Page 34 of 201 City of Carlsbad Parks & Recreation Department DRAFT 26 Encourage feedback and open communication between the department and the community Partner with healthcare organizations to provide health screenings and education to the community to the active adult population Utilize technology, including Augmented Reality, and Virtual Reality to enhance the program experience Work with community organizations and local businesses to develop partnerships that can help provide or promote new programs and event offerings Figure 8: Programs, events and facilities strategies 1.9.4 FUNDING AND MARKETING STRATEGIES FUNDING AND MARKETING STRATEGIES Short Term = 0-3 Years Consider revenue generation that includes corporate partnerships, sponsorships, foundations and/or naming rights opportunities Identify potential grant opportunities and develop grant proposals to secure funding Implement fee study findings to ensure fees are competitive to those fees of surrounding cities for like offerings Develop a CAPRA compliant department marketing plan to promote the various offerings Long Term = 4-7 Years Pursue development of a professional photography policy and fee at historic parks Ongoing Partner with community organizations and businesses to provide additional funding for scholarships and discounted programs Annually review and adjust program, event and facility fees to ensure they are competitive to the market Annually review athletic field use fees competitive to the market Figure 9: Funding and marketing strategies Sept. 26, 2023 Item #10 Page 35 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 27 1.10 CONCLUSION The City of Carlsbad and the Parks & Recreation Department has done an admirable job serving the community – even more so through the pandemic. The department has shown a successful track record of implementing the 2015 master plan recommendations as seen by the numerous projects citywide including, Pine Avenue Community Park, Poinsettia Community Park, Aviara Community Park and Calavera Hills Community Park, while also successfully pursuing national accreditation through the Commission for the Accreditation of Parks and Recreation Agencies. This update shows the continued growth and increased diversification of the Carlsbad community, in addition to showcasing the high level of parks, programs and recreation spaces provided by the city. The plan underscores the department’s emphasis on additional parks development projects while maintaining what parks and facilities currently exist, equitably expanding programs for an active and diverse adult population, and staff training and development. A focus on innovation and new ideas, maintaining what facilities and amenities exist, providing a high level of care and responsiveness to community needs will ensure the high-quality experience that Carlsbad Parks and Recreation Department patrons are accustomed to will not only continue, but will grow and thrive in the years to come. Sept. 26, 2023 Item #10 Page 36 of 201 City of Carlsbad Parks & Recreation Department DRAFT 28 CHAPTER TWO – PUBLIC INPUT SUMMARY The master plan update incorporated public input to establish an understanding of the current state of the department and determine future needs. Like all city programs and services, seeking input on parks and recreation priorities starts with the Carlsbad Community Vision. The City of Carlsbad is guided by the Carlsbad Community Vision, a set of nine core community values first developed in 2010 and verified most recently in 2022 through a five-year strategic planning process. 2.1 CARLSBAD COMMUNITY VISION The city’s Parks & Recreation Department provides programs, services and amenities that relate directly to several of these values and indirectly to all of these values: Small town feel, beach community character and connectedness Parks, recreation programs and community events bring people together, enhancing community connections and contributing to Carlsbad’s small-town feel. Open space and the natural environment Carlsbad residents value natural open spaces, including city parks and city-maintained habitat land. City trails provide opportunities to spend time in Carlsbad’s natural environment, and the city’s coastline and lagoons are natural resources cherished by residents and visitors alike. Access to recreation and active, healthy lifestyles People in Carlsbad enjoy staying active and fit. Our year-round mild climate allows residents to enjoy outdoor activities 12 months a year, and Carlsbad’s many recreation programs, parks and other amenities are well-utilized and appreciated. The local economy, business diversity and tourism Beautiful parks, well maintained coastal trails, sandy beaches, a state of the art aquatic center, miles of nature trails and other amenities help support Carlsbad’s diverse economy and popularity as a tourism destination. Walking, biking, public transportation and connectivity The city’s 67-plus miles of trails not only provide opportunities for biking and hiking, they connect neighborhoods to each other and to services, schools and shops. Sustainability The city’s Parks & Recreation Department models environmental leadership by providing EV charging stations, utilizing solar for pool heating and power generation and showcasing beautiful, waterwise landscaping. Recycled water is used at city parks and other landscaped areas throughout the city. Sept. 26, 2023 Item #10 Page 37 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 29 History, the arts and cultural resources City parks feature historical resources that are not only carefully curated and preserved, but utilized to promote awareness and appreciation of Carlsbad’s local history. Recreation programs incorporate the arts from youth classes and camps to regular programming at the city’s Senior Center. Public art is integrated in city parks in both traditional and unexpected ways. High quality education and community services Parks & Recreation’s enrichment programs promote lifelong learning for all ages in Carlsbad. Afterschool programs for teens focus on leadership principles, and intergenerational programs and events provide even more opportunities to learn and grow. Neighborhood revitalization, community design and livability The city’s parks, trails and open spaces contribute greatly to Carlsbad’s overall design and livability, enhancing the quality of life for all who live, work and play in our city. Given the important role Parks & Recreation plays in delivering on these nine core values of the Carlsbad Community Vision, community engagement was an important part of the master plan update process. 2.2 COMMUNITY ENGAGEMENT APPROACH The project team provided multiple ways for community members and other stakeholders to provide input to help ensure the final master plan reflects the community’s most important needs, values and priorities. Input was gathered in two phases: Qualitative and quantitative input Phase one focused on qualitative input. Qualitative input is highly descriptive but is not necessarily representative of the entire population. The project team gathered qualitative input from City of Carlsbad elected and appointed officials, employees, residents, and various community and special interest groups. Sept. 26, 2023 Item #10 Page 38 of 201 City of Carlsbad Parks & Recreation Department DRAFT 30 This input helped inform the questions asked in the second phase, a statistically reliable survey. The survey sample included about 400 people chosen at random. Questions answered by all 400 respondents have a margin of error of approximately plus or minus 4.9 percentage points. 2.2.1 WHO PARTICIPATED Figure 10: Types of input Figure 11: Public input statistics Sept. 26, 2023 Item #10 Page 39 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 31 2.2.2 EFFECTS OF THE PANDEMIC Outreach for the Parks & Recreation Master Plan update started in February 2020, just prior to the COVID-19 pandemic. The project was put on hold so the city could focus on its public health response. Once the city began to return to in-person services in 2021, city staff sought additional community input to learn whether the community’s needs, values and priorities related to parks and recreation had changed. This included two virtual workshops and a social media survey. About 44% of residents responding to the statistically reliable survey said they value parks and recreation more since the beginning of the pandemic. About 48% said they value it the same as before. The project team asked about virtual services provided during the pandemic. Virtual fitness and wellness classes were the most popular, however about three-fourths of residents did not participate in these virtual offerings from the city. Likewise, there is some interest among residents for virtual fitness and wellness classes but about 70% of residents are not interested in virtual programming. Feedback from the virtual workshops did not differ significantly from the two in person workshops held before the pandemic. This input is included in the workshops section of this chapter. Feedback from the online survey greatly expanded opportunities for the community to weigh in, with over 1,700 participants providing input that way. This input helped shape the questions asked in the statistically reliable survey. 2.2.3 HOW INPUT WAS USED The purpose of the statistically reliable survey was to ensure the project team gained an understanding of a representative group of Carlsbad residents in addition to those residents who choose to actively engage in city issues. Input from the qualitative phase helped the project team identify which questions should be included in the scientific survey. Community input was an important factor but not the only factor used when developing parks and recreation priorities. Demographics, industry trends, existing and planned parks and programs, and other factors were also considered. Sept. 26, 2023 Item #10 Page 40 of 201 City of Carlsbad Parks & Recreation Department DRAFT 32 2.2.4 STAKEHOLDER AND FOCUS GROUP INTERVIEWS A wide array of users, participants and other community members utilize parks and recreation facilities and services. Organized groups and those with a significant stake in the outcome of the master planning effort had an opportunity to share their feedback, the project team offered small group and individual interviews. Interviews included representatives from groups displayed below. A summary of responses is in Appendix E. Figure 12: Stakeholder groups Stakeholders shared their priorities to enhance the department’s parks and recreation system. Common themes included a focus on community needs, diverse programming and experiences, additional parks maintenance and management, more recreational spaces and a clear future direction. Interviews and Focus Groups City of Carlsbad Council Members Community Groups City of Carlsbad Employees • Carlsbad Historical Society City of Carlsbad Residents • Carlsbad Newcomers Club City of Carlsbad Commission Members • Carlsbad Water Polo • Historic Preservation Commission • CBAD Softball Association • Parks and Recreation Commission • City SC (Soccer Club) Carlsbad • Senior Commission • Friends of Carrillo Ranch, Inc. L.I.T.E. (Leadership in Training & Education) • La Costa Athletic Carlsbad Unified School District Employees • North Coast Aquatics San Marcos Unified School District Employees • North Coast County Friday Night Lights Encinitas Union School District Employees • North County Senior Softball • Seaside Water Polo Sept. 26, 2023 Item #10 Page 41 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 33 2.2.5 PUBLIC WORKSHOPS The project team hosted four public workshops, two in-person in February 2020, and two virtual meetings in December 2021. The two virtual meetings were added to provide an opportunity to hear how the COVID pandemic might have changed parks and recreation priorities. WORKSHOP DATES, TIMES AND LOCATIONS • Thursday, Feb. 20, 2020, 6 p.m. at Alga Norte Community Park, with 78 attendees. • Saturday, Feb. 22, 2020, 10 a.m. at Pine Avenue Community Center, with 50 attendees. • Thursday, Dec. 9, 2021, 6 p.m., virtual meeting with 91 attendees. • Saturday, Dec. 11, 2021, 10 a.m., virtual meeting with 72 attendees. Department staff shared progress made since the adoption of the 2015 Parks & Recreation Department Master Plan, educated participants on the master plan update process, and obtained participant input for the future of the parks and recreation system in Carlsbad. Live audience polling was used to solicit public input. Virtual meeting attendees responded to questions and viewed responses in real time using the Zoom polling feature. COMMON THEMES FROM PUBLIC WORKSHOPS Main themes of the feedback received from the workshops: Need for more sports and recreation facilities • Significant demand for more pickleball courts. • More multi-purpose sports fields are needed with lighting for sports including rugby, tennis and soccer. • Desire for multi-generational disc golf facilities. • Additional pools and lap swim lanes are needed to meet demands of all ages. Open space and trails • Hiking and biking trails, particularly connecting trails and dedicated mountain biking paths and pump track are needed. • Preserve and increase natural open space throughout the city. • More parks are needed, including a coastal park in southwest Carlsbad. • Additional community gardens in different parts of the city. Live polling data, notes and public comments received during the public workshops is included in Appendix B. Sept. 26, 2023 Item #10 Page 42 of 201 City of Carlsbad parks & Recreation Department DRAFT 34 2.2.6 INTERCEPT SURVEYS From Feb. 14 through Feb. 23, 2020, the project team conducted 209 intercept surveys at 22 park sites and facilities. Data was collected at various times of the day, including mornings, afternoons, and early evenings to reach a diverse group of park users. Respondents cited playgrounds, how well parks are maintained, and the availability of dog parks and sports fields as things they like most about parks and recreation services in Carlsbad. Adding more dog parks, enhancing restrooms, better bike access and better beach access would make participants more inclined to use parks and recreation services. Intercept survey data is included in Appendix C. 2.2.7 ONLINE SURVEYS In addition to adding two virtual meetings in 2021, the project team conducted a online survey to provide an added opportunity for the community to provide input into the master plan. The survey was available from Dec. 29, 2021 to Jan. 10, 2022 and received 1,766 responses from community members. The survey was promoted through city channels including social media, the website and targeted emails sent to those who have participated in parks and recreation services, programming and planning projects. Some of the survey questions were also posted as polls on Instagram stories. Online survey data is included in Appendix C and Instagram polling data is included in Appendix D. 2.2.8 OUTREACH TO TRADITIONALLY UNDER-REPRESENTED GROUPS The project team interviewed 65 Spanish speaking community members. Participants were identified through Jefferson Elementary School and Carlsbad High School. Given the small number of participants, this feedback should not be generalized to the entire Spanish-speaking community. Instead, this input can help inform further exploration of how to best meet the needs of the larger Spanish speaking community. What do you enjoy most about going to city parks? • Parks and playgrounds are great amenities because they are free and entertaining. • Being able to rent tables at parks for special events is an easy and inexpensive way to host parties. What would make going to city parks even better? • There are a lot of rules for park rentals, and they are either not enforced or not enforced evenly. • There is an increased number of homeless individuals spending their days at local parks (e.g., Pine Avenue Park and Holiday Park.). • More lights are needed after dark (e.g., Pine Avenue Park and Holiday Park). • It would be nice to have enclosed toddler playgrounds (e.g., with a low fence), so they are safe. • There should be more shade and shady areas in parks. Sept. 26, 2023 Item #10 Page 43 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 35 What recreational activities would you like to see more of in Carlsbad? • People don't participate in activities offered through Parks & Recreation due to lack of time. • The Boys & Girls Club downtown is cheaper, and they have an afterschool program and pool. • Prices are too high. It would be good to have a sliding scale based on income so it wouldn't be so onerous when paying for several children. • One of the programs people value the most is Kids Care. • There are not enough classes available. Sometimes there is a months-long wait for a class opening. • There is no change in needs for programs due to COVID. How do you receive information about Carlsbad parks and recreation programs? • Facebook, neighbors, parents, schools • It is difficult to access information in Spanish (e.g., knowing where to find information in Spanish and having advertising in a format and language they can understand). • People at the facilities rarely speak Spanish, so users feel bad or uncomfortable asking if someone speaks their language. • Many didn’t know there was a catalog of programs and classes available in print at their local libraries. Some don’t feel comfortable using a computer to search for information. The project team also interviewed five community members with physical disabilities to learn more about their needs and priorities. Given the small number of participants, this feedback should not be generalized to the entire Spanish-speaking community. Instead, this input can help inform further exploration of how to best meet the needs of the larger Spanish speaking community. Do you visit City of Carlsbad’s parks? Yes, all the time – 60% (3 respondents) Yes, occasionally – 20% (1 respondent) No – 20% (1 respondent) What would make going to city parks even better? • Fewer homeless people sleeping around play structures • More items for older elementary-age kids What do you enjoy most about going to city parks? • The seesaw provides opportunities for collaborative play. • Accommodates up to four kids at once. • Fitness course for older elementary-age children. • Trees, open spaces, sense of community. In your experience, what amenities would make city parks more accessible? • If there were more areas of shade. • More equipment for 3-5th grade age youth. Sept. 26, 2023 Item #10 Page 44 of 201 City of Carlsbad parks & Recreation Department DRAFT 36 • Communication boards posted near the play structures for non-verbal/low verbal kids. What is the main reason you don’t visit city parks? • Newly arrived What specific sports leagues, fitness classes, special interest classes and camps would interest you and members of your household? • Swimming, kayaking, surfing, boogieboarding. • Swim lessons, lap swim. • A disability makes it harder for a child to join in on the playground. • If space is only equipped with slides and swings that aren’t geared toward children with disabilities, it’s unlikely they or their parents will spend much time there. What recreational activities would you like to see more of in Carlsbad? What recreational activity helps kids with disabilities? • Creative hobbies with defined goals (such as sports or art projects) can provide individuals with disabilities with the opportunity to self-actualize and feel accomplished at the completion of a task. They also foster creative expression, self-esteem, and, in group settings, encourage inclusive environments where children can feel that they belong. This is especially true in settings where art therapy is practiced, as these programs are led by trained professionals, helping participants express themselves, resolve potential conflict, and increase communication. • Increase lap swim hours at Monroe Street Pool. These comments were gathered from informal conversations with Carlsbad Unified School District parents, teachers and teacher aids who work with people with physical disabilities: • For many people who work with individuals with disabilities, the daily walk involves going to a local park and exposing them to a variety of stimuli, exercising with them, use the playground to improve coordination skills, etc. • Playgrounds have limited choices for kids with physical disabilities. Older kids can’t use the swings because they don’t have safety features. • It would be fantastic if the city rented or offered beach wheelchairs to access the ocean, like they do in Oceanside. Those wheelchairs have wide, large wheels that make it easy to push someone with mobility issues to the water and enjoy the ocean. • Offer more programs for the neurodiverse/differently abled population. 2.2.9 EMAIL AND WEB FORM INPUT Community members were invited to share input via email and through a link on the project web page. Over the course of the project, the project team received nearly 500 emails. Of those, about 20 were through a petition effort organized by proponents of building a new park along the coast in southwest Carlsbad. Emails are attached in Appendix F. Sept. 26, 2023 Item #10 Page 45 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 37 Main themes included: • Southwest Carlsbad Park allocation concerns: Residents in southwest Carlsbad have expressed reservations about the city's approach to park land allocation. This sentiment stems from a perception among these residents that southern coastal neighborhoods lack easy and convenient access to park space. • Pickleball courts demand: Residents have signaled an intense demand for additional pickleball courts, pointing to Poinsettia Park's overcrowding. Observations reveal underused tennis courts in contrast to busy pickleball ones, leading to suggestions of converting specific tennis spaces. • Community gardens: A rising appeal for more community garden spaces is evident, especially in South Carlsbad. Residents underscore the multifaceted benefits of these gardens, highlighting health advantages, fostering community ties, and instilling lessons in sustainability. • Lighted sand volleyball courts: The community expresses a distinct desire for free and easily accessible lighted sand volleyball courts, emphasizing inclusivity in recreational activities. • Safety, amenities & enforcement: There's heightened concern about safety hazards in certain park areas. Public comments indicate a demand for amenities like restrooms, especially near pickleball courts. Additionally, unauthorized activities like generator use and bounce houses at Hidden Canyon Park are sources of concern. • General feedback & other recreational interests: The community expresses diverse interests ranging from advanced bike parks and more open spaces to specific amenities in dog parks. The city's efforts at community engagement have been positively received, with specific calls for the inclusion of spaces like model aircraft flying fields and a broader park distribution catering to diverse regions. • Disc golf: Disc golf has emerged as a popular sport, with many residents highlighting the lack of local facilities. Recognized benefits include potential economic boosts from hosting tournaments, its eco-friendly design, and the sport's appeal to a broad age range. • Preservation of tennis courts & tennis feedback: Tennis facilities at Poinsettia Park remain a hot topic. There's strong opposition to their conversion into pickleball courts due to consistent tennis usage and related wait times. The community has raised concerns about noise from pickleball and potential disturbances. The emotional and communal ties to tennis are evident, with added emphasis on the sport's affordability and hesitance to prioritize non-resident pickleball enthusiasts. • Conclusion: The overarching sentiment from Carlsbad residents centers on preserving existing amenities, especially tennis facilities at Poinsettia Park, while accommodating emerging recreational trends like pickleball. There's a clear call for a balanced approach that serves the interests of both tennis and pickleball communities. Sept. 26, 2023 Item #10 Page 46 of 201 City of Carlsbad parks & Recreation Department DRAFT 38 2.2.10 STATISTICALLY RELIABLE SURVEY ETC Institute conducted a parks and recreation needs assessment survey for the City of Carlsbad during summer 2022. Method The six-page survey was mailed to a random sample of over 3,000 households in Carlsbad. Residents were encouraged to return their survey by mail or complete the survey online. Ten days after the surveys were mailed, ETC Institute sent emails and text messages to the households that received the survey to encourage participation. The emails and texts contained a link to the online version of the survey to make it easy for residents to complete the survey. The goal was to obtain completed surveys from at least 375 residents. The goal was achieved, with a total of 400 households completing the survey. Responses to questions answered by all 400 participants can be generalized to the entire adult population in Carlsbad with a margin of error of plus or minus 4.9 percentage points with a 95% level of confidence. Please note: For questions answered by a smaller number of respondents, the response number (“n”) and margin of error are indicated below the question. Key findings Key findings are presented below. A full list of questions and responses is included in Appendix A. Have you or any member of your household visited any City of Carlsbad parks, recreation facilities, or sports fields during the year before the start of the COVID-19 pandemic (March 2020)? Figure 13: Park visitation 85% of Carlsbad households have visited a city park, sports field or other recreational facility. Sept. 26, 2023 Item #10 Page 47 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 39 How often have you visited City of Carlsbad parks, recreation facilities, or sports fields during the last 12 months before the COVID-19 Pandemic? n=342, 5% margin of error Overall, how would you rate the physical condition of ALL the City of Carlsbad parks, recreation facilities and sports fields you have visited? n=342, 5% margin of error Figure 14: How often households visit Of those who go to city parks, sports fields and other recreational facilities, most go 2 to 4 times a week. 91% rate the physical condition as good or excellent. Figure 15: Physical condition of parks/facilities Sept. 26, 2023 Item #10 Page 48 of 201 City of Carlsbad parks & Recreation Department DRAFT 40 Has your household participated in any programs offered by the City of Carlsbad Parks & Recreation Department during the past 12 months before the COVID-19 pandemic? A little over 1/3 of residents participate in city recreational programs. Figure 16: Program participation Sept. 26, 2023 Item #10 Page 49 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 41 How would you rate the overall quality of the City of Carlsbad Parks & Recreation Department programs in which your household has participated? n=142, 8% margin of error Please CHECK ALL the following reasons that prevent you or members of your household from using City of Carlsbad parks, recreation facilities, or sports fields more often. Other reasons 80 Lack of features we want to use 73 Lack of restrooms 45 Do not feel safe using parks 43 Not aware of park locations 42 Use parks in other cities 40 Too far from your home 35 Lack of parking to access parks 30 Lack of handicap accessibility 8 Parks are not well maintained 7 Lack of transportation 4 Lack of trust in government 3 Lack of features is the main reason people say they don’t go to city parks, sports fields and recreation facilities more often. Those who do participate rate the programs as good or excellent. Figure 17: Quality of programs Sept. 26, 2023 Item #10 Page 50 of 201 City of Carlsbad parks & Recreation Department DRAFT 42 From the following list, please CHECK ALL the service providers that you or members of your household used for recreation and sports activities during the year before the COVID-19 pandemic (March 2020). Carlsbad Parks & Recreation Department 189 Private clubs (tennis, health, etc.) 131 Neighboring cities 124 Public schools 93 Private and non-profit youth sports 83 Places of worship 73 Private summer camps 64 YMCA programs 50 Private schools 28 Other 26 Boys and Girls club 18 The city ranked number one in terms of organizations residents use for recreation and sports activities. Figure 18: Barriers to parks, recreation facilities, sports fields usage Sept. 26, 2023 Item #10 Page 51 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 43 Please CHECK ALL the following reasons that prevent you and members of your household from participating in City of Carlsbad Parks & Recreation Department programs more often. I don't know what is offered 134 Too busy/Not interested 98 Program times are not convenient 60 Use programs of other agencies 40 Program not offered 38 Fees are too high 37 Classes are full 35 Too far from my home 28 Lack of quality programs 16 Registration is difficult 16 Outdated facilities 11 Lack of right program equipment 8 Poor customer service by staff 5 Lack of transportation 5 Language / cultural barriers 1 Not knowing what is offered and being too busy were the top reasons given for not participating in city programs more often. Figure 19: Barriers to program participation Sept. 26, 2023 Item #10 Page 52 of 201 City of Carlsbad parks & Recreation Department DRAFT 44 Please indicate if you or any member of your household has a need for each of the City of Carlsbad parks and recreation facilities/amenities listed below. How well are your needs for facilities/amenities of this type are being met?* Top 3 responses % “Yes” have a need % say need not met # of responses (“n”) Margin of error Community parks 76.50% 3% 306 6% Neighborhood parks 75.00% 5% 300 6% Family picnic areas 56.30% 4% 225 7% * Because other responses have a margin of error of 10% or more, they are not listed here. Figure 20: Facility/amenity need Top community needs are being fully or partially met. Figure 21: Facilities/amenities needs met Sept. 26, 2023 Item #10 Page 53 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 45 Which FOUR facilities/amenities from the list in Question 9 are MOST IMPORTANT to your household? Listed in Top 4 Most Often “n” % Community parks 174 43% Neighborhood parks 156 39% Off-leash dog parks 92 23% Outdoor swimming pools 87 22% Outdoor pickleball courts 86 21% Family picnic areas - covered and uncovered 67 17% Community gardens 63 16% Ornamental/interpretive gardens 46 12% Tennis courts 45 11% Dining/retail 43 11% Universally accessible playground equipment 38 10% Multipurpose rectangular fields (soccer/ football/lacrosse/rugby) 36 9% Adventure facility (rock wall, ropes course) 36 9% Outdoor basketball/volleyball courts 34 9% Multigenerational community center 33 8% Bike park (pump/skills track) 32 8% Skate parks 26 7% Game tables (e.g. chess, checkers, dominoes etc.) 24 6% Multipurpose diamond fields (e.g. baseball/ softball/cricket) 24 6% Disc golf course 20 5% Concessions 12 3% Figure 22: Facilities/amenities most important Sept. 26, 2023 Item #10 Page 54 of 201 City of Carlsbad parks & Recreation Department DRAFT 46 Please indicate if you or any member of your household has a need for each of the recreation programs in the City of Carlsbad. Top needs for recreational programs and how well they are being met Top responses % have a need % need not met # of respondents Margin of error Adult fitness and wellness programs 55% 25% 219 7% Senior adult and fitness programs 43% 27% 172 7% Adult sports programs 39% 22% 155 8% Aquatics programming 39% 17% 154 8% Cultural arts programs 36% 18% 144 8% Culinary arts (cooking, baking, etc.) 31% 39% 124 9% City-sponsored special events 31% 11% 123 9% Senior Trips/Other Senior Programs 31% 34% 122 9% Outdoor skills/adventure programs 27% 43% 106 10% Dancing 25% 27% 101 10% Environmental education programs 25% 24% 101 10% Adult fitness and wellness programs was the only recreational need cited by a majority of residents. Figure 23: Program needs Sept. 26, 2023 Item #10 Page 55 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 47 Top needs for recreational programs and how well they are being met Top responses % have a need % need not met # of respondents Margin of error Adult fitness and wellness programs 55% 25% 219 7% Senior adult and fitness programs 43% 27% 172 7% Adult sports programs 39% 22% 155 8% Aqua�cs programming 39% 17% 154 8% Cultural arts programs 36% 18% 144 8% Culinary arts (cooking, baking, etc.) 31% 39% 124 9% City-sponsored special events 31% 11% 123 9% Senior Trips/Other Senior Programs 31% 34% 122 9% Outdoor skills/adventure programs 27% 43% 106 10% Dancing 25% 27% 101 10% Environmental educa�on programs 25% 24% 101 10% Figure 24: Program needs Sept. 26, 2023 Item #10 Page 56 of 201 City of Carlsbad parks & Recreation Department DRAFT 48 The following is a list of actions the City Council could take to improve the parks and recreation system. Please indicate your level of support for renovating or developing new facilities for each item. Figure 25: Actions to Improve the parks and recreation system Sept. 26, 2023 Item #10 Page 57 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 49 Which actions from the previous list would your household be most willing to fund? 0.0 %20.0 %40.0 %60.0 %80.0 %100.0 % Conference/training center Radio controlled aircraft/drone… Unstructured indoor play Concessions Synthetic turf fields Arena/speed soccer Skateboard parks Teen center Youth multi-purpose fields Bike park (pump/skills track) Outdoor basketball courts Multipurpose fields Disc golf course Tennis courts Dining/retail Culinary arts (cooking, baking, etc.) Multigenerational community… Playground equipment Family picnic areas Cultural arts programs Adventure facility Community gardens Off-leash dog parks Outdoor swimming pools Senior center Botanical or ornamental gardens Outdoor pickleball courts Better lighting in parks Amphitheater None More shaded areas in parks Residents are generally not interested in funding improvements to parks and recreation facilities Figure 26: Most willing to fund improvements Sept. 26, 2023 Item #10 Page 58 of 201 City of Carlsbad parks & Recreation Department DRAFT 50 Please rate your level of satisfaction with the overall value that your household receives from the City of Carlsbad Parks & Recreation Department Figure 27: Satisfaction with overall value Sept. 26, 2023 Item #10 Page 59 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 51 Would you or your household like to see the city place a greater emphasis on parks and recreation projects, programs and services? Figure 28: Future funding preference Sept. 26, 2023 Item #10 Page 60 of 201 City of Carlsbad parks & Recreation Department DRAFT 52 Geographic differences For most survey questions, either responses did not vary significantly among the city’s four ZIP codes or the sample size for each ZIP code was too small to determine whether a difference was statistically significant. Below are some questions where geographic differences were noted. Overall, how would you rate the physical condition of ALL the City of Carlsbad parks, recreation facilities and sports fields you have visited? Excellent Good Figure 29: Physical condition of parks/facilities by ZIP code 92011 92010 92009 More residents in southwest Carlsbad provided an excellent rating than in other parts of Carlsbad Sept. 26, 2023 Item #10 Page 61 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 53 Please CHECK ALL the following reasons that prevent you or members of your household from using City of Carlsbad parks, recreation facilities, or sports fields more often. • Residents in the northwest cite safety as the top reason they do not visit more often. • Residents in southeast don’t visit more often because they use parks in other cities. • Residents in the northeast and southwest cite a lack of features they want to use. Figure 30: Barriers to parks, recreation facilities or sports fields participation Sept. 26, 2023 Item #10 Page 62 of 201 City of Carlsbad parks & Recreation Department DRAFT 54 Please indicate if you or any member of your household has a need for a community park. The majority of residents say they have a need for a community park. Residents in northwest Carlsbad say they have the biggest need for a community park while residents in the southwest say they have the lowest need. 92008 92009 92010 92011 Please indicate if you or any member of your household has a need for a neighborhood park. Residents in all ZIP codes cite a similar need for a neighborhood park. 92008 92009 92010 92011 Figure 31: Community Park need by ZIP code Figure 32: Neighborhood Park need by ZIP code Sept. 26, 2023 Item #10 Page 63 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 55 Please indicate if you or any member of your household has a need for a diamond (baseball/softball) field and rectangular (soccer) field. Residents in north Carlsbad say they have a greater need for sports fields, although overall only about a quarter to a third of residents said they had a need for sports fields in general. Please indicate if you or any member of your household has a need for a dog park. 92008 92009 92010 92011 Figure 34: Dog park need by ZIP code Figure 33: Sports field need by ZIP code Sept. 26, 2023 Item #10 Page 64 of 201 City of Carlsbad parks & Recreation Department DRAFT 56 CHAPTER THREE – DEMOGRAPHIC AND TRENDS ANALYSIS The demographic and trends analysis provides the City of Carlsbad Parks & Recreation Department insight into the general makeup of the population served and recreation market trends. This analysis quantifies the city’s recreation market and identifies the types of parks, facilities and programs and services that address resident needs. This analysis assesses the demographic characteristics and population projections of city residents to understand whom the department serves. Recreational trends are examined on a national, regional, and local level to understand what the population served wants to do. Analysis findings provides a basis for prioritizing community recreational needs. 3.1 DEMOGRAPHIC ANALYSIS The demographics and trends analysis describes the city’s population and reflects the total population and its key characteristics, such as age segments, race, ethnicity, and income levels. Future projections based on historical patterns and unforeseen circumstances could have a significant bearing on the validity of the projected figures. CITY OF CARLSBAD DEMOGRAPHIC OVERVIEW Figure 35: City of Carlsbad demographic overview 2022 Total Population 116,323 2022 Total Households 45,168 2022 Median Age 42.2 2022 Median Household Income $110,924 2022 Race 72% White Alone Sept. 26, 2023 Item #10 Page 65 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 57 METHOD U.S. Census Bureau and Environmental Systems Research Institute, Inc. demographic data was used for the analysis. Environmental Systems Research Institute, Inc., is the largest research and development organization dedicated to Geographic Information Systems and specializes in population projections and market trends. All data was acquired in September 2022 and reflects actual numbers as reported in both the 2010 and 2020 Census, as well as estimates for 2022 obtained by ESRI. Straight line linear regression was utilized for 2027, 2032 and 2037 projections. The city’s boundaries shown in Figure 36 were utilized for the demographic analysis. Figure 36: City of Carlsbad boundaries Sept. 26, 2023 Item #10 Page 66 of 201 City of Carlsbad parks & Recreation Department DRAFT 58 CARLSBAD POPULACE POPULATION Currently, the city’s population is estimated at 116,323 individuals living within 45,168 households. Projections indicate the total population and number of households are expected to continue a growth trend over the next ten years, as the city may approach build-out, with a total of 122,534 residents living within 47,393 households by 2032 (Figures 37 and 38). 114,746 116,323 116,972 122,534 0.94%0.69%0.11%0.95% -0.50% 0.50% 1.50% 2.50% 3.50% 4.50% 5.50% 6.50% 110,000 112,000 114,000 116,000 118,000 120,000 122,000 124,000 2020Census 2022Es�mate 2027Projec�on 2032Projec�on POPULATION Total Popula�on Popula�on Annual Growth Rate Figure 37: Carlsbad total population 44,775 45,168 45,425 47,393 0.87%0.44%0.11% 0.87% -0.50% 0.50% 1.50% 2.50% 3.50% 4.50% 5.50% 43,000 43,500 44,000 44,500 45,000 45,500 46,000 46,500 47,000 47,500 48,000 2020 Census 2022 Es�mate 2027 Projec�on 2032 Projec�on HOUSEHOLDS Number of Households Households Annual Growth Rate Figure 38: Carlsbad total households Sept. 26, 2023 Item #10 Page 67 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 59 AGE SEGMENT Since the 2010 Census, the city has experienced a decrease in the 35-54 population age segment, from 31% in 2010 to 27% in 2022 and an increase in the 55-74 age group, from 19% in 2010 to 25% in 2022. This aging trend isn’t unique to Carlsbad, and the median of 42.2 years is higher than the national median of 38.5 years. While the 35-54 population age segment currently comprise the largest percentage of the population, 55-74 is expected to surpass that group by 2032. (Figure 39). The aging and active adult population shift will influence the need for parks and recreation offerings and amenities at the Pine Avenue Community Center and Senior Center, which were updated based upon 2015 master plan recommendations, and for sports such as pickleball. 21%20%19% 19%19%19% 27%26%25% 25%24%27% 8%10%10% 2022 Es�mate 2027 Projec�on 2032 Projec�on POPULATION BY AGE SEGMENTS 0-17 18-34 35-54 55-74 75+ Figure 39: Carlsbad population by age segments Sept. 26, 2023 Item #10 Page 68 of 201 City of Carlsbad parks & Recreation Department DRAFT 60 RACE AND ETHNICITY DEFINITIONS The minimum categories for data on race and ethnicity for federal statistics, program administrative reporting and civil rights compliance reporting are: • American Indian or Alaska Native: A person having origins in any of the original peoples of North and South America (including Central America) and who maintains tribal affiliation or community attachment. • Asian: A person having origins in any of the original peoples of the Far East, Southeast Asia or the Indian subcontinent including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand and Vietnam. • Black or African American: A person having origins in any of the black racial groups of Africa. • Hispanic or Latino: A person of Cuban, Mexican, Puerto Rican, South or Central American or other Spanish culture or origin, regardless of race. • Native Hawaiian or Other Pacific Islander: A person having origins in any of the original peoples of Hawaii, Guam, Samoa or other Pacific Islands. • White: A person having origins in any of the original peoples of Europe, the Middle East or North Africa. The 2020 Census data on race are not directly comparable with data from the 2010 Census and earlier censuses; therefore, caution must be used when interpreting changes in the racial composition of the U.S. population over time. The Census 2020 definitions and nomenclature, which are the latest, are used within this analysis. The Census Bureau states that the race and ethnicity categories generally reflect social definitions in the U.S. and are not an attempt to define race and ethnicity biologically, anthropologically, or genetically. It is generally recognized that the race and ethnicity categories include racial, ethnic, and national origins and sociocultural groups. The United States Census Bureau defines race as a person’s self-identification with one or more of the following social groups: White, Black or African American, Asian, American Indian and Alaska Native, Native Hawaiian and Other Pacific Islander, some other race or a combination of these. Ethnicity is defined as whether a person is of Hispanic/Latino origin or not. For this reason, the Hispanic/Latino ethnicity is viewed separately from race throughout this demographic analysis. Sept. 26, 2023 Item #10 Page 69 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 61 RACE The city has racially diversified since the 2010 Census, with the White Alone population dropping from 83% in 2010 to 72% in 2022. The percentage of the White Alone population is expected to decline as low as 65% by 2032, when more than one out of three residents will be from a race other than White Alone. The decrease in White Alone has led to larger representations in all other racial groups, most notably in Two or More Races, which has more than tripled since 2010 and is expected to represent 18% of the city population by 2032 (Figure 40). ETHNICITY The city’s population was assessed based on Hispanic/Latino ethnicity, which by the Census Bureau definition is viewed independently from race. Individuals who are Hispanic/Latino in ethnicity can also identify with any racial categories identified in Figure 36. Based on the current 2022 estimate, people of Hispanic/Latino origin represent approximately 15% of the city’s population, which is both below the national average (19% Hispanic/Latino) and substantially below the state average (40%). The Hispanic/Latino population has remained steady since the 2020 census; it is projected to reach 16% in 2032 (Figure 41). 73%72%70%65% 8%8%9%9% 5%5%5%6% 13%13%14%18% 2020Census 2022Es�mate 2027Projec�on 2032Projec�on RACEWhiteBlackAmerican Indian Asian Pacific Islander Some Other Race Two or More Races Figure 40: Carlsbad population by race 15%15%15%16% 85%85%85%84% 2020Census 2022Es�mate 2027Projec�on 2032Projec�on HISPANIC POPULATION Hispanic / La�no Origin (any race)All Others Figure 41: Carlsbad Hispanic population Sept. 26, 2023 Item #10 Page 70 of 201 City of Carlsbad parks & Recreation Department DRAFT 62 HOUSEHOLD INCOME Carlsbad residents have higher income levels, both on a per capita and median household basis when compared to both state averages (Figure 42). While this statistic may indicate a higher level of disposable income, it also indicates a community expectation of high-quality programs and services. $7 0 , 9 1 7 $3 8 , 5 7 6 $3 5 , 3 8 4 $1 3 3 , 3 4 1 $7 8 , 6 7 2 $6 4 , 9 9 4 City of Carlsbad California U.S.A. COMPARATIVE INCOME Per Capita Income Median Household Income Figure 42: Comparative income Sept. 26, 2023 Item #10 Page 71 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 63 3.2 RECREATION TRENDS ANALYSIS The recreation trends analysis provides an understanding of national, regional, and local recreational trends, and generational participation trends. Trends data used for this analysis was obtained from the Sports & Fitness Industry Association, and ESRI. All trend data is based on current or historical participation rates, statistically reliable survey results or National Recreation and Parks Association park metrics. 3.2.1 NATIONAL TRENDS IN RECREATION METHOD The Sports & Fitness Industry Association’s (SFIA) Sports, Fitness & Leisure Activities Topline Participation Report 2023 was utilized to evaluate national recreation participatory trends. The study findings are rooted in a nationwide survey conducted in the 2022 calendar year by Sports Marketing Surveys USA (SMS), under the supervision of the Sports & Fitness Industry Association (SFIA) and in collaboration with seven other sports industry associations comprising the Physical Activity Council (PAC). The study was conceptualized and deployed by Digital Research Inc. (DRI), with all supplementary data being credited to the joint research efforts of SFIA and SMS. Throughout 2022, the study completed 18,000 online interviews involving a nationwide sample of individuals aged six and older. These participants were selected from proprietary online panels designed to be representative of the broader U.S. population. Strict quotas related to gender, age, income, region, and ethnicity were implemented to assure a balanced and representative sample. The survey's robust sample size of 18,000 completed interviews facilitates a high degree of statistical accuracy. However, it's acknowledged that all surveys are subject to a standard error, which indicates the extent to which the results may differ from those acquired through a comprehensive census of the entire U.S. population. For instance, a sport with a participation rate of five percent exhibits a confidence interval of plus or minus 0.32 percentage points at the 95 percent confidence level. To further ensure the representation of the data, a weighting technique was employed. This adjusted the data to mirror the entire U.S. population aged six and above, utilizing variables such as gender, age, income, ethnicity, household size, region, and population density. The total population figure applied was 305,439,858 individuals aged six and older. The study reports activity based on a rolling 12-month participation rate. Unless explicitly specified, all charts present data corresponding to U.S. populations aged six and over. All category and activity names are those used by SFIA. OVERALL PARTICIPATION IN THE U.S. For the fifth year running, physical activity rates among Americans continued to rise. Specifically, 77.6% of all Americans, representing approximately 236.9 million individuals, took part in at least one activity during the year. This figure denotes a 9.2% increase compared to 2017, and a 1.9% rise compared to 2021. In essence, this means that 20 million more individuals participated in at least one physical activity annually compared to 2017, suggesting a growing prioritization of physical activity in American lifestyles. Sept. 26, 2023 Item #10 Page 72 of 201 City of Carlsbad parks & Recreation Department DRAFT 64 Racquet sports experienced the most significant rise in participation in 2022, with a surge of 17.6% or about 8 million participants from the previous year. All racquet sports monitored by SFIA saw increased participation in 2022, with pickleball outpacing others with an 85.7% annual growth rate. Conversely, individual and winter sports were the only categories that didn't register increased participation in 2022. Team sports rebounded from the sharp downturn they faced in 2020 due to the pandemic, with their participation rate climbing to 23.2% in 2022, almost reaching the 2019 level of 23.4%. In 2022, participation rates in water sports and outdoor sports similarly rose, comparable to the increases seen in team sports, while the fitness participation rate remained steady. When comparing participation rates from 2013 to 2022, it's evident that physical activity has become a higher priority for Americans over the past decade. Every sports category saw an increase in participation rates, except for individual sports, which experienced a slight decrease from 43.3% to 41.3%. Fitness sports reported the largest growth in participation rate, rising from 60.1% in 2013 to 67.4% in 2022. INACTIVITY IN THE U.S. In a first since 2010, the number of totally inactive individuals in the U.S.—those not participating in any of the sports or activities monitored by SFIA—fell below 70 million. In 2022, the count of inactive individuals stood at 68.6 million or 22.4% of Americans, marking the fourth consecutive annual decrease. A decline in inactivity was observed across all age groups, except for those ages 18-24 and 25-34. SFIA posits that the increase in inactivity within these groups might be due to significant life transitions such as attending college or starting a family, which were temporarily paused during the onset of the pandemic. Even though inactivity rates for these age groups have risen in 2022, they remain lower than their 2017 rates. Thus, every age group reported lower inactivity rates in 2022 compared to 2017. Further positive news emerged when examining inactivity rates across income levels. Every income level saw a reduction in inactivity rates of more than 3% in 2022, with the most substantial decrease of 5.2% occurring within the $25k-$49,999 income bracket. Similar to the age group analysis, every income category in 2022 registered lower inactivity rates than in 2017. This trend indicates a growing number of Americans are prioritizing and investing in physical activity (and have better access to opportunities for participation) compared to previous years. Sept. 26, 2023 Item #10 Page 73 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 65 3.2.2 NATIONAL PARTICIPATION FITNESS TRENDS The most popular fitness activity was walking for fitness, with 114.8 million participants, though it experienced a small decrease of 0.9% from the previous year. Despite this, it showed a 3% increase in participation over the last three years. The second most popular activity, treadmill exercising, had around 53.6 million participants, which was largely stable from 2021, but showed a decrease of 5.7% since 2019. Free weights (dumbbells/hand weights) also experienced growth in 2022, with approximately 53.1 million participants. This represents a 1% increase from 2021 and a 3.3% increase over three years. Meanwhile, Yoga and Pilates training showed significant growth over the three years with an increase of 10.4% and 11.6% respectively. The most significant three-year decreases were observed in cross-training style workouts and group stationary cycling, with a decrease of 31.7% and 36.9% respectively. Despite some decreases, many fitness activities maintained or increased their number of participants, indicating an ongoing interest in physical fitness among Americans (Figure 44). Figure 43: National fitness trends (millions of participants) Sept. 26, 2023 Item #10 Page 74 of 201 City of Carlsbad parks & Recreation Department DRAFT 66 Figure 44: National fitness participation Sept. 26, 2023 Item #10 Page 75 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 67 TEAM SPORTS TRENDS Basketball continued to lead in team sports participation with over 28.1 million participants, marking a 3.7% increase from 2021 and an impressive 13% increase over the past three years. Baseball and outdoor soccer followed, with approximately 15.5 million and 13 million participants respectively. While baseball saw a slight decrease of 0.7% in the past year, and a 2.1% decrease over the past three years, outdoor soccer saw a healthy 3.7% increase from the previous year and 9.3% over three years. Among other notable sports, gymnastics exhibited the most substantial growth from 2021 to 2022, with a 7% increase in participants, bringing the total to approximately 4.6 million. Conversely, rugby had the most significant drop with a 5.8% decrease from the previous year and a steep 16.2% decrease over the last three years. Overall, despite some declines, many team sports either sustained or increased their participation numbers in 2022, underlining the continued popularity of these activities. Figure 45: National team sports trends (millions of participants) Sept. 26, 2023 Item #10 Page 76 of 201 City of Carlsbad parks & Recreation Department DRAFT 68 2019 2020 2021 2022 1-year change 3-year changeBasketball24,917 27,753 27,135 28,149 3.7% 13.0% Baseball 15,804 15,731 15,587 15,478 -0.7% -2.1% Soccer (Outdoor)11,913 12,444 12,556 13,018 3.7% 9.3% Football (Flag)6,783 7,001 6,889 7,104 3.1% 4.7% Volleyball (Court)6,487 5,410 5,849 6,092 4.2% -6.1% Softball (Slow-Pitch)7,071 6,349 6,008 6,036 0.5% -14.6% Soccer (Indoor)5,336 5,440 5,408 5,495 1.6% 3.0% Football (Touch)5,171 4,846 4,884 4,843 -0.8% -6.3% Gymnastics 4,699 3,848 4,268 4,569 7.0% -2.8% Volleyball (Beach/Sand)4,400 4,320 4,184 4,128 -1.3% -6.2% Track and Field 4,139 3,636 3,587 3,690 2.9% -10.8%Cheerleading 3,752 3,308 3,465 3,507 1.2% -6.5% Swimming on a Team 2,822 2,615 2,824 2,904 2.9% 2.9% Volleyball (Grass)3,136 2,738 2,807 2,829 0.8% -9.8%Paintball 2,881 2,781 2,562 2,592 1.2% -10.0% Ice Hockey 2,357 2,270 2,306 2,278 -1.3% -3.4% Softball (Fast-Pitch)2,242 1,811 2,088 2,146 2.8% -4.3% Ultimate Frisbee 2,290 2,325 2,190 2,142 -2.2% -6.5% Wrestling 1,944 1,931 1,937 2,036 5.1% 4.7% Lacrosse 2,115 1,884 1,892 1,875 -0.9% -11.4% Roller Hockey 1,616 1,500 1,425 1,368 -4.0% -15.3% Rugby 1,392 1,242 1,238 1,166 -5.8% -16.2% Legend:Large Increase (greater than 10%) Moderate Increase (0% to 10%) Moderate Decrease (0% to -10%) Large Decrease (less than -10%) TEAM SPORTS PARTICIPANTS NOTE: Participation numbers are in 000's for the US population ages 6 and over Figure 46: National team sports participation Sept. 26, 2023 Item #10 Page 77 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 69 INDIVIDUAL ACTIVITY TRENDS Individual sports activities demonstrated diverse trends in participation rates. Bowling remained popular, with over 42.2 million participants, marking a 1.5% increase from the previous year. However, golf, both on and off-course, stole the limelight with significant growth rates. On or off-course golf combined experienced a substantial 9.7% increase from 2021, with over 41 million participants, underpinned by a massive 25.7% increase in off-course golf participation (driving range, golf entertainment venue, indoor simulator) that skyrocketed to about 15.5 million participants. Skateboarding also showed strong growth, with a 3.1% increase from 2021 and a substantial 36.4% growth over three years, bringing its total to just over 9 million participants. Meanwhile, trail running and ice skating saw considerable growth of 5.9% and 6.4% from 2021, respectively. On the contrary, adventure racing experienced a decrease in participation, dropping by 6.1% from 2021 and 20% over three years. Traditional road triathlons also suffered a decline, with an 11% decrease in participants over the past three years. Despite these drops, individual sports and activities generally saw an upward trend in participation in 2022. Figure 47: National individual activity trends (millions of participants) Sept. 26, 2023 Item #10 Page 78 of 201 City of Carlsbad parks & Recreation Department DRAFT 70 ‘ OUTDOOR ACTIVITY TRENDS Outdoor activities experienced a surge in participation. Hiking continued to lead with a 1.5% yearly and a 19.9% three-year increase, with nearly 59.6 million participants. Bicycling on paved surfaces and freshwater fishing also grew by 1.8% and 2.4% respectively. Camping saw a considerable 4.0% annual growth, and birdwatching and saltwater fishing increased by 6.8% and 4.0% respectively. 2019 2020 2021 2022 1-year change 3-year change Bowling 45,372 40,143 41,666 42,292 1.5% -6.8% Golf (on- or off-course)34,176 36,861 37,473 41,096 9.7% 20.2% Trail Running 10,997 11,854 12,520 13,253 5.9% 20.5% Ice Skating 9,460 9,857 9,481 10,086 6.4% 6.6% Skateboarding 6,610 8,872 8,747 9,019 3.1% 36.4% Archery 7,449 7,249 7,342 7,428 1.2% -0.3% Horseback Riding 6,990 6,748 6,919 7,309 5.6% 4.6% Roller Skating (2x2 Wheels)6,612 6,160 6,373 6,810 6.9% 3.0% Martial Arts 6,068 6,064 6,186 6,355 2.7% 4.7% Boxing for Fitness 5,198 5,230 5,237 5,472 4.5% 5.3% Roller Skating (Inline Wheels)4,816 4,892 4,940 5,173 4.7% 7.4% MMA for Fitness 2,405 2,445 2,339 2,524 7.9% 5.0% Triathlon (Traditional/Road)2,001 1,846 1,748 1,780 1.8% -11.0% Adventure Racing 2,143 1,966 1,826 1,714 -6.1% -20.0% Triathlon (Non-Traditional/Off Road)1,472 1,363 1,304 1,350 3.5% -8.2% MMA for Competition 978 979 1,026 1,076 4.9% 10.1% Legend:Large Increase (greater than 10%)Moderate Increase (0% to 10%) Moderate Decrease (0% to -10%) Large Decrease (less than -10%) INDIVIDUAL ACTIVITY PARTICIPANTS NOTE: Participation numbers are in 000's for the US population ages 6 and over Figure 48: National individual activity participation Figure 49: National outdoor activity trends (millions of participants) Sept. 26, 2023 Item #10 Page 79 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 71 However, target shooting with handguns and rifles experienced a decrease, as did overnight backpacking. BMX bicycling and sport/boulder climbing reported significant growth rates of 8.3% and 6.6%, underscoring a strong interest in outdoor activities despite some downturns. 2019 2020 2021 2022 1-year change 3-year changeHiking (Day)49,697 57,808 58,697 59,578 1.5% 19.9% Bicycling (Road/Paved Surface)39,388 44,471 42,775 43,554 1.8% 10.6% Fishing (Freshwater/Other)39,185 42,556 40,853 41,821 2.4% 6.7% Camping 28,183 36,082 35,985 37,431 4.0% 32.8%Wildlife Viewing More Than 1/4 Mile From Home/Vehicle 20,040 21,038 20,452 20,615 0.8%2.9% Camping (RV)15,426 17,825 16,371 16,840 2.9% 9.2% Birdwatching More Than 1/4 Mile From Home/Vehicle 12,817 15,228 14,815 15,818 6.8%23.4% Fishing (Saltwater)13,193 14,527 13,790 14,344 4.0% 8.7% Target Shooting (Handgun)14,579 14,253 13,952 13,303 -4.6% -8.8% Target Shooting (Rifle)13,197 12,728 12,388 12,044 -2.8% -8.7%Hunting (Rifle)11,084 11,098 10,762 10,811 0.5% -2.5%Backpacking Overnight - More Than 1/4 Mile From Vehicle/Home 10,660 10,746 10,306 10,217 -0.9% -4.2% Bicycling (Mountain/Non-Paved Surface)8,622 8,998 8,693 8,916 2.6%3.4% Fishing (Fly)7,014 7,753 7,458 7,631 2.3% 8.8%Hunting (Shotgun)8,083 7,874 7,627 7,628 0.0% -5.6% Climbing (Indoor)5,309 5,535 5,684 5,778 1.7% 8.8% Hunting (Bow)4,628 4,656 4,577 4,739 3.5% 2.4% Shooting (Sport Clays)4,852 4,699 4,618 4,718 2.2% -2.8% Bicycling (BMX)3,648 3,880 3,861 4,181 8.3% 14.6% Shooting (Trap/Skeet)4,057 3,837 3,750 3,739 -0.3% -7.8% Hunting (Handgun)3,015 2,998 2,900 2,993 3.2% -0.8% Climbing (Sport/Boulder)2,183 2,290 2,301 2,452 6.6% 12.3% Climbing (Traditional/Ice/Mountaineering)2,400 2,456 2,374 2,452 3.3%2.1% Legend:Large Increase (greater than 10%) Moderate Increase (0% to 10%) Moderate Decrease (0% to -10%) Large Decrease (less than -10%) OUTDOOR ACTIVITY PARTICIPANTS NOTE: Participation numbers are in 000's for the US population ages 6 and over Figure 50: National outdoor activity participation Sept. 26, 2023 Item #10 Page 80 of 201 City of Carlsbad parks & Recreation Department DRAFT 72 RACQUET SPORT TRENDS Racquet sports saw a continued upward trend in participation in 2022, with tennis at the forefront, with around 23.6 million participants and marking a 4.3% increase from 2021. This sport also witnessed a significant three-year growth rate of 33.4%. An even more impressive growth rate was found in pickleball, which experienced an incredible 85.7% increase from 2021, and a stunning 158.6% increase over three years, reflecting its rapidly growing popularity. Meanwhile, other sports like table tennis and badminton also experienced growth in 2022, with 2.8% and 7.1% increases from the previous year respectively. Racquetball and cardio tennis showed a similar positive trend with 8.0% and 7.8% growth rates from 2021, respectively. Despite its lower participation numbers compared to other racquet sports, squash saw a modest increase of 3.6% from 2021, showing signs of sustained interest. Overall, the data suggests a robust growth in the popularity of racquet sports in 2022. Figure 51: National racquet sport trends (millions of participants) Figure 52: National racquet sport participation Sept. 26, 2023 Item #10 Page 81 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 73 WATER ACTIVITY TRENDS Water activity participation in 2022 demonstrated a generally positive trend across various sports. Recreational kayaking topped the list with approximately 13.56 million participants, seeing a modest 1.6% increase from the previous year and a significant 19.1% rise over three years. Canoeing and jet skiing also observed growth in 2022, with participant numbers reaching approximately 9.52 million and 5.44 million, respectively. Canoeing saw a 3.5% increase from 2021, while jet skiing surged by 7.6%. The popularity of surfing continued to rise, posting a 6.6% increase from 2021 and a notable 24.6% growth over three years. Stand-up paddling and white-water kayaking grew by 1.0% and 3.9% from 2021, respectively. Sailing, rafting, and wakeboarding saw increases from the previous year, with rafting experiencing a 6.3% increase. Despite the growth, water skiing saw a minor dip of 0.6% from 2021. Scuba diving bounced back from a dip in participation with a 7.3% increase in 2022, although the three-year change remains negative at -2.1%. Finally, sea/touring kayaking and boardsailing/windsurfing showed minor growth rates from the previous year but have essentially maintained their participant numbers over the last three years. Figure 53: Water activity trends (millions of participants) Sept. 26, 2023 Item #10 Page 82 of 201 City of Carlsbad parks & Recreation Department DRAFT 74 3.2.3 SUMMARY • Aquatics: Swimming for fitness is down 6.9% over a three-year period due to pandemic related closures though it is showing growth over the last year with a 2.5% annual increase. Similarly, aquatic exercise is also down 4.6% over the last three years though the last year shows a 2.6% increase. • Group fitness: Group fitness-based activities participation continued to struggle but showed some signs of recovery. Boot camp style training, cardio kickboxing, and stationary cycling (group) all increased participation in 2022 but are still down from their 2019 numbers. • Health clubs: Health club-based activities continued to struggle. Elliptical motion/cross-trainer, stair-climbing machine, stationary cycling (recumbent/upright), and weight resistance machines all had participation decreases last year and are down over 10% compared to 2019 numbers. • Golf (on or off-course): Golf continues to maintain its momentum. Golf (on or off-course) increased by 9.7 % last year and all forms of golf overall have grown over 20% since 2019. • Outdoor recreation: Camping, fishing, and bicycling activities recovered to 2020 participation levels after showing slight decreases in 2021. • Personal combat sports: Personal combat sports had a good year. Martial Arts, boxing for fitness, MMA for competition, MMA for fitness, and wrestling all posted participation increases in 2022. • Racquet sports: For the first time since 2015, every racquet sport increased its total participation number compared to the previous year. o Pickleball continued to be the fastest-growing sport in America. Participation almost doubled in 2022, increasing by 85.7% year-over-year and by 158.6% over three years. o Tennis increased by 4.3% last year and has grown over 20% since 2019. • Running and hiking: For the fifth straight year, trail running and hiking (day) total participation increased. 2019 2020 2021 2022 1-year change 3-year change Kayaking (Recreational)11,382 13,002 13,351 13,561 1.6% 19.1% Canoeing 8,995 9,595 9,199 9,521 3.5% 5.9% Snorkeling 7,659 7,729 7,316 7,376 0.8% -3.7% Jet Skiing 5,108 4,900 5,062 5,445 7.6% 6.6% Stand Up Paddling 3,562 3,675 3,739 3,777 1.0% 6.0% Surfing 2,964 3,800 3,463 3,692 6.6% 24.6% Sailing 3,618 3,486 3,463 3,632 4.9% 0.4% Rafting 3,438 3,474 3,383 3,595 6.3% 4.5% Water Skiing 3,203 3,050 3,058 3,040 -0.6% -5.1% Wakeboarding 2,729 2,754 2,674 2,754 3.0% 0.9% Kayaking (White Water)2,583 2,605 2,623 2,726 3.9% 5.5% Scuba Diving 2,715 2,588 2,476 2,658 7.3% -2.1% Kayaking (Sea/Touring)2,652 2,508 2,587 2,642 2.1% -0.4% Boardsailing/Windsurfing 1,405 1,268 1,297 1,391 7.3% -0.9% Legend:Large Increase (greater than 10%) Moderate Increase (0% to 10%) Moderate Decrease (0% to -10%) Large Decrease (less than -10%) WATER ACTIVITY PARTICIPANTS NOTE: Participation numbers are in 000's for the US population ages 6 and over Figure 54: National water activity participation Sept. 26, 2023 Item #10 Page 83 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 75 • Team sports: Basketball, soccer (outdoor), football (flag), and football (tackle) all posted positive three-year total participation increases of over 4.5%. Basketball had the highest three-year increase of 13.0%. • Yoga, Barre and Pilates: Barre and Pilates showed solid participation increases in 2022, while yoga decreased for the first time in the last decade. All have three-year participation increases with yoga and Pilates increasing over 10% in the last three years. 3.3 SPORT AND LEISURE MARKET POTENTIAL MARKET POTENTIAL INDEX Market potential Figures 55-58 show ESRI sport and leisure data for Carlsbad residents. A market potential index measures the probable demand for a product or service within the city. The MPI shows the likelihood that an adult resident will participate in certain activities when compared to the national average. The national average is 100; therefore, numbers below 100 would represent lower than average participation rates, and numbers above 100 would represent higher than average participation rates. The service area is compared to the national average in four categories: general sports, fitness, outdoor activity, and commercial recreation. For each category, activities are listed in descending order, from highest to lowest MPI score. High index numbers (100+) are significant because they demonstrate that there is a greater potential that residents within the service area will actively participate in department offerings. Below-average MPI scores signal lower levels of participation for a given activity and may suggest where there is a need for certain recreational spaces, amenities, or programs. Sept. 26, 2023 Item #10 Page 84 of 201 City of Carlsbad parks & Recreation Department DRAFT 76 GENERAL SPORTS MARKET POTENTIAL Six of the eight listed activities showed MPIs above the national average with tennis having the highest MPI of all general sports, followed by golf, soccer and basketball. Softball and football were the only sports that are below the national average (Figure 55). FITNESS MARKET POTENTIAL The fitness MPI figure shows strong interest in all fitness compared to the national average. Among residents, the top three activities were Pilates, yoga and aerobics (Figure 56). 135 122 109 109 108 100 93 92 Tennis Golf Soccer Basketball Volleyball Baseball So�ball Football GENERAL SPORTS MPI Carlsbad City, CA Na�onal Average (100) Figure 55: Carlsbad general sports MPI 135 127 126 122 120 116 111 110 Pilates Yoga Aerobics Jogging/ Running Weight Li�ing Walking for Exercise Swimming Zumba FITNESS MPI Carlsbad City, CA Na�onal Average (100) Figure 56: Fitness MPI Sept. 26, 2023 Item #10 Page 85 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 77 OUTDOOR ACTIVITY MARKET POTENTIAL MPI for outdoor activities shows seven of the 10 listed activities above the national levels, which is reflective of Carlsbad resident affinity for outdoor recreation. Road bicycling, mountain bicycling and hiking reflect the three highest MPI scores while horseback riding archery and freshwater fishing demonstrate the three lowest scores (Figure 57). 128 127 127 114 107 103 103 98 91 79 Bicycling (mountain) Bicycling (road) Hiking Backpacking Canoeing/ Kayaking Rock Climbing Fishing (salt water) Archery Horseback Riding Fishing (fresh water) OUTDOOR ACTIVITY MPI Carlsbad City, CA Na�onal Average (100) Figure 57: Outdoor activity MPI Sept. 26, 2023 Item #10 Page 86 of 201 City of Carlsbad parks & Recreation Department DRAFT 78 COMMERCIAL RECREATION MARKET POTENTIAL The top four MPIs for commercial recreation are, participated in a book club, went to live theater, went to art gallery, and went to museum. All other commercial recreation activities ranked at or above the national average of 100 MPI except for woodworking, portable video/electronic game, played console video/electronic game and visited an indoor water park (Figure 58). 85 92 93 96 100 102 102 103 104 104 105 106 114 115 116 119 123 124 129 139 Visited an indoor water park Played video/electronic game (console) Played video/electronic game (portable) Woodworking Birdwatching Went overnight camping Spent $1-99 on sports/rec equip Pain�ng/drawing/sculp�ng A�ended sports event Visited a zoo Played cards Spent $100-249 on sports/rec equip Photography Played chess A�ended adult educa�on course Spent $250+ on sports/rec equip Went to museum Went to art gallery Went to live theater Par�cipated in a book club COMMERCIAL RECREATION MPI (last 12 months) Carlsbad City, CA Na�onal Average (100) Figure 58: Commercial recreation MPI Sept. 26, 2023 Item #10 Page 87 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 79 3.3.2 KEY DEMOGRAPHICS AND TRENDS FINDINGS SUMMARY Based on the information presented in the demographics and trends analysis, key findings are: • The city’s population has grown at a rate above the national average over the last 12 years, and projections show continued growth moving forward, at least until Carlsbad gets to a built-out stage. The department must monitor population growth to ensure that programs, facilities, and amenities are keeping up with community growth. • The current age segment distribution has the highest representation in the age segment 35-54 with a median age of 40.4. This high representation of 35-54 age segment will feed into the 55- 74 age segment, which is projected to become the most represented age segment by 2032. This indicates the importance of an active adult and senior programming focus. • The local populace has diversified since the 2010 Census, and race and ethnicity composition over the next 15 years will continue to increase. The department should ensure programming and facilities are representative of the community it serves. • Household income and individual income are significantly higher than both the state and national averages. These high income levels continue to emphasize the importance of high-quality offerings and experiences to meet the community’s expectations. • Of the 46 MPI activity scores tracked for this analysis, 37 activities scored an MPI of 100 or above. These above-average MPI scores show that the city’s residents have strong participation rates for recreational offerings in general sports and fitness activities. This finding is significant for planning future program development such as culinary offerings, upgrading aquatics facilities at Monroe Street Pool or building new amenities, such as Robertson Ranch Community Park. Sept. 26, 2023 Item #10 Page 88 of 201 City of Carlsbad parks & Recreation Department DRAFT 80 CHAPTER FOUR – BENCHMARK ANALYSIS In collaboration with the consulting team, the Parks & Recreation Department devised operating metrics to gauge its performance against comparable departments (Figure 59). The aim is to see where the department stands among similar entities. The benchmark review is categorized by responses from peer agencies, offering a broad comparison of each system's metrics. Analysis data was sourced from each participating agency where possible. Additional data was collected from agency or city websites, Annual Financial Reports, and the National Recreation and Park Association’s Park Metrics Database. Due to differences in how each agency collects, maintains, and reports data, financial or participation data variances may exist. The benchmark data collection for all agencies was completed between September and October 2022, and it is possible that information in this update may have changed since then. Peer agency benchmark analysis information was a combination of operating metrics that consider budgets, staffing levels, and inventories. In some instances, the requested data was not tracked or not available. Benchmark agencies were selected and studied due to similarities in demographic and/or organizational characteristics like the City of Carlsbad (and based on Southern California) and a national leader (Norfolk, VA) which is a Gold Medal Award Finalist and accredited through the Commission for the Accreditation of Parks & Recreation Agencies 2 (Figure 60). 2 Agencies earning Commission for the Accreditation of Parks & Recreation Agencies accreditation either meet, or exceed, professional standards established by parks and recreation leaders in programming, facilities, and experiences they provide to their communities. Figure 59: Benchmarked agencies Agency Jurisdiction Type Population Jurisdiction Size (Sq. Mi.) Population per Sq. Mi.CAPRA Accredited Gold Medal Winner City of Carlsbad Parks & Recreation Department City 116,223 39.11 2,972 Yes, expired 2021, considering reaccreditation in 2024. N/A City of Irvine Community Services Department City 328,284 65.92 4,980 N/A N/A City of Newport Beach Recreation and Senior Services Department City 85,780 24.00 3,574 N/A N/A City of Norfolk Department of Parks & Recreation City 245,741 65.98 3,724 Yes 2017 Finalist 2019 City of San Marcos Parks & Recreation Department City 96,219 24.40 3,943 N/A N/A City of San Clemente Beaches, Parks & Recreation Department City 66,245 18.45 3,591 N/A N/A Figure 60: Benchmark agencies overview Sept. 26, 2023 Item #10 Page 89 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 81 4.1 BENCHMARK COMPARISON 4.1.1 TOTAL AGENCY OWNED OR MANAGED ACRES The City of Carlsbad, at 11.85 acres per 1,000 residents, ranks third behind the City of Irvine, at 49.79 acres per 1,000 residents, and second to the City of San Marcos, at 31.72 acres per 1,000 residents in total acres owned or managed by the department (Figure 61). Figure 61: Park acreage Sept. 26, 2023 Item #10 Page 90 of 201 City of Carlsbad parks & Recreation Department DRAFT 82 4.1.2 STAFFING Staffing levels are compared by full-time equivalents (FTEs) to the total population. Total FTEs per 10,000 residents depicts how each system is staffed to serve its jurisdiction. The City of Carlsbad is lower than some benchmarked agencies (11.3 FTEs per 10,000 residents) but is still above the NRPA median (8.1 FTEs per 10,000 residents) for agencies serving populations between 100,000-250,000 (Figure 62). 4.1.3 EXPENDITURE DISTRIBUTION Figure 58 shows how each agency allocated funds towards personnel, operations, capital expenses not included in CIP, and other expenses. The City of Carlsbad allocates 59% of its budget towards operations and 41% of the budget on personnel. The National average for NRPA operating expense distribution shows that agencies on a national level spend 54% of the budget on personnel and 38% of the budget on operations. This distribution is nearly reversed for the City of Carlsbad where the percentages are higher for operations than personnel, in large part since the agency relies more on contractual services – e.g., parks maintenance is performed on a roughly 80%/20% contractual staff to in-house staff basis. Figure 62: Staffing comparison Figure 63: Expenditure distribution Sept. 26, 2023 Item #10 Page 91 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 83 4.1.4 REVENUE PER CAPITA The annual parks and recreation revenue per resident can be calculated by contrasting each agency's annual non-tax income with its total population. The City of Carlsbad boasts a revenue of $132.79 per resident, over twice the revenue of the next highest agency, and nearly ninefold the median revenue of National Recreation and Park Association (NRPA) agencies serving 100,000-250,000 residents, which stands at $15.33 per resident. This significant revenue increase is largely due to over $10 million generated by The Crossings at Carlsbad golf course. None of the other benchmarked agencies reported income from a golf course (Figure 64). 4.1.5 AGENCY/CITY CONTRIBUTION The city contribution is derived by dividing total nontax revenue by the total operating expense. This calculation measures how the agency’s revenue generation covers the total cost of operations and the level of contribution provided by the city to the agency. The City of Carlsbad has a 47% cost recovery relative to the NRPA Median of 25%, which indicates the city contributes 53% of total operating expenses (Figure 65). Figure 64: Revenue per capita comparison Figure 65: Agency/city contribution comparison Sept. 26, 2023 Item #10 Page 92 of 201 City of Carlsbad parks & Recreation Department DRAFT 84 4.1.6 CAPITAL IMPROVEMENT PLAN SUMMARY Capital Improvement Plan budgets and funding availability vary from year to year. The plan summary displays the average of the last five years of actual capital investment for each agency. Of the benchmarked agencies, the City of Carlsbad ranked second for average annual CIP, at $55.39 per resident (Figure 66). 4.1.7 MARKETING AS A PERCENTAGE OF OPERATIONAL BUDGET In Figure 63, the marketing expense incurred by each agency is compared to the agency’s actual expenditures to show the percentage of operating expenses dedicated to marketing. The City of Carlsbad ranks at the top of benchmarked agencies for marketing as a percentage of the operational budget, at 0.96%. Based on the consultant team’s operational experience, the recommended practice is to allocate at least 3% of the total operating budget to marketing. Figure 66: Capital improvement plan comparison Agency Population Operational Budget Total Marketing Budget Marketing as % of Operations City of Carlsbad Parks & Recreation Department 116,223 20,852,585$ 200,400$ 0.96% City of Irvine Community Services Department 328,284 42,253,401$ 381,154$ 0.90% City of San Marcos Parks & Recreation Department 96,219 4,135,137$ 20,600$ 0.50% City of San Clemente Beaches, Parks & Recreation Department 66,245 5,258,570$ 13,540$ 0.26% City of Norfolk Department of Parks & Recreation 245,741 17,705,973$ 8,500$ 0.05% City of Newport Beach Recreation and Senior Services Department 85,780 11,898,180$ -$ 0.00% PROS Consulting Recommended Practice = 3+% of Total Operating Budget Note: Marketing Budgets were not available for Newport Figure 67: Marketing as a percentage of operations Sept. 26, 2023 Item #10 Page 93 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 85 4.1.8 CONTRACTORS Many parks and recreation departments utilize independent contractors to provide programs and services. The table below shows how the benchmarked agencies share program and service registration revenue. The City of Carlsbad is consistent with other agencies offering 70% to city, 30% to independent contractor or 60% to city, 40% to independent contractor revenue split. 4.1.9 INDOOR RECREATION FACILITIES The number of indoor recreation facilities benchmarked municipalities operate, the total square footage, and square footage per resident is shown in Figure 69. The City of Carlsbad falls in the lower half of the benchmarked agencies at 0.06 square feet per resident. Agency Contractor arrangement (revenue share split, hourly wage, facility provider - rental charge, etc.) City of Carlsbad Parks & Recreation Department 70%/30% or 60%/40% City of Irvine Community Services Department 70%/30% or 60%/40% or 50%/50% City of Newport Beach Recreation and Senior Services Department Class Revenue Percentage: 65%, 70%, 80% City of San Clemente Beaches, Parks & Recreation Department 70%/30% split for in-person classes City of San Marcos Parks & Recreation Department 70%/30% outdoor and 60%/40% indoor City of Norfolk Department of Parks & Recreation - Note: Contractor arrangement not available for Norfolk Figure 68: Contractor revenue splits Agency Population Total # of indoor recreation facilities Total Sq. Feet of all indoor recreation facilities Total Sq. Feet per facility Indoor Sq. Feet per resident City of Irvine Community Services Department 328,284 24 1,279,744 53,323 0.16 City of Newport Beach Recreation and Senior Services Department 85,780 10 133,373 13,337 0.16 City of San Clemente Beaches, Parks & Recreation Department 66,245 4 28,625 7,156 0.11 City of San Marcos Parks & Recreation Department 96,219 6 50,684 8,447 0.09 City of Carlsbad Parks & Recreation Department 116,223 13 87,663 6,743 0.06 City of Norfolk Department of Parks & Recreation 245,741 30 388,566 12,952 0.05 Figure 69: Indoor recreation facilities Sept. 26, 2023 Item #10 Page 94 of 201 City of Carlsbad parks & Recreation Department DRAFT 86 4.2 BENCHMARK FINDINGS SUMMARY Benchmark data analysis provides an understanding of how the agency compares to peer agencies and with national medians where available. The benchmark data revealed department strengths and opportunities: STRENGTHS • CIP – The City of Carlsbad has on average invested nearly twice as much as the NRPA median ($3.4 million per year) for capital spending, at $6,437,503. • Revenue per Capita – With $132.79 generated per resident, the city's revenue is more than double that of the closest competing agency and nearly nine times the median revenue of National Recreation and Park Association (NRPA) agencies serving populations between 100,000 to 250,000, which report an average revenue of $15.33 per resident. OPPORTUNITY • Operational Contribution – The City of Carlsbad provides the fourth largest taxpayer contribution at 53%, which could be considered for reduction via a cost recovery policy for the department’s offerings. Sept. 26, 2023 Item #10 Page 95 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 87 CHAPTER FIVE – EXISTING SITE ANALYSIS 5.1 PARK SYSTEM ASSESSMENT The City of Carlsbad has 42 community parks and special use areas. Sites assessed are shown in Figure 70 below. CARLSBAD SITES ASSESSED Alga Norte Park Jefferson Elementary School Field Aviara Oaks Middle School Field Kelly Elementary School Aviara Community Park La Costa Canyon Community Park Buena Vista Elementary School Field La Costa Heights Elementary School Field Buena Vista Reservoir Park Laguna Riviera Park Cadencia Park Leo Carrillo Ranch Historic Park Calavera Hills Community Park Magee House And Park Carlsbad High School Tennis Courts Magnolia Elementary School Field Calavera Hills Trailhead Maxton Brown Park Cannon Park Monroe Street Pool Car Country Park Oak Park Carlsbad Skate Park Ocean St. Sculpture Park/Tamarack Picnic Chase Field Pine Avenue Community Park El Fuerte Park/La Costa Meadows Elem School Pio Pico Park Harding Community Center Poinsettia Community Park Harold Smerdu Community Garden Senior Center - Pine Avenue Community Center Hidden Canyon Community Park Stagecoach Community Park Holiday Park Terramar Northern Bluff Hope Elementary School Valley Middle School Field Hosp Grove Park Veterans Memorial Park Hosp Grove Trailheads Zone 5 Park Figure 70: Sites assessed Sept. 26, 2023 Item #10 Page 96 of 201 City of Carlsbad parks & Recreation Department DRAFT 88 Maintenance quality was excellent, especially considering how heavily the parks are used. Of the parks rated, 31 were rated as excellent, 9 were rated as good, and 2 were rated as fair. No sites were rated poor. Park system rating categories are: EXCELLENT Site amenities are in excellent condition with little or no maintenance problems noted. Park amenities do not feature any major design issues that contribute to diminished use or maintenance. GOOD Site amenities are in good condition and feature only minor maintenance problems. Amenity maintenance issues appear to be the result of age and heavy use. Park amenities may only feature minor design issues that contribute to diminished use or maintenance (such as drainage, structural, utilities, etc.). FAIR Site amenities are in fair condition and indicate ongoing maintenance issues. Generally, most amenity maintenance issues appear to be the result of age and heavy use. Some maintenance issues may be compounded over time due to being deferred because of budget and/or resource limitations. POOR Site amenities are in poor condition and clearly show ongoing maintenance problems that ultimately may result in suspended use for repair or replacement. Amenity maintenance issues are the result of age and heavy use and generally are compounded over time due to deferred maintenance as a result of budget and/or resource limitations. Park amenities may feature major design issues that contribute to diminished use or maintenance (such as drainage, structural, utilities, etc.). Synthetic turf and fencing in excellent condition at Stagecoach Community Park Site amenities in excellent condition at Alga Norte Park Table at Cannon Park in good condition but starting to show normal wear Sept. 26, 2023 Item #10 Page 97 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 89 SITES RATED IN GOOD CONDITION Cannon Lake Park Holiday Park Cannon Park Hope Elementary School Carlsbad High School Tennis Courts La Costa Canyon Community Park Carlsbad Skate Park Oak Park El Fuerte Park/La Costa Meadows Elem School SITES RATED IN EXCELLENT CONDITION Alga Norte Park Leo Carrillo Ranch Historic Park Aviara Community Park Magee House And Park Aviara Oaks Middle School Field Magnolia Elementary School Field Buena Vista Elementary School Field Maxton Brown Park Buena Vista Reservoir Park Monroe Street Pool Cadencia Park Ocean St. Sculpture Park/Tamarack Picnic Calavera Hills Community Park Pine Avenue Community Park Calavera Hills Trailhead Pio Pico Park Car Country Park Poinsettia Community Park Chase Field Senior Center - Pine Avenue Community Center Harding Community Center Stagecoach Community Park Harold E. Smerdu Community Garden Terramar Northern Bluff Hidden Canyon Community Park Valley Middle School Field Hosp Grove Park Veterans Memorial Park Jefferson Elementary School Fields Zone 5 Park Laguna Riviera Park Figure 71: Sites rated in excellent condition Figure 72: Sites rated in good condition SITES RATED IN FAIR CONDITION Kelly Elementary School Fields Valley Middle School Fields Figure 73: Sites rated in fair condition Sept. 26, 2023 Item #10 Page 98 of 201 City of Carlsbad parks & Recreation Department DRAFT 90 The team developed site plans for each park utilizing Geographic Information Systems and visited each site over the course of several months to review park and site amenity conditions. During each site visit, the consulting team made observations regarding park access, the site’s visual and aesthetic appeal and safety and maintenance standards. Park Design: The park design varies, but the sites generally are in very good condition and have a substantial number of amenities. Most parks have concrete walkways that appear to satisfy disabled access requirements. Walkways are an essential part of developed parks because they provide routes that all visitors can use for walking, or to reach specific amenities. Walkways are the principal means by which visitors who are physically disabled can access the park’s features and enjoy the benefits that other non-disabled visitors can. There are some sites that do not have concrete, asphalt or decomposed granite walks and do not appear to meet ADA requirements. If improvements are made to these sites, ADA access routes should be established as part of the design improvements. STRENGTHS Park maintenance Consistent city branding and signs Abundant amenities Synthetic turf athletic fields allow for heavier use Clean and well-kept parks Variety of park experiences High use Figure 74: Strengths of parks OPPORTUNITIES FOR IMPROVEMENT Pio Pico Park Zone 5 Park Oak Park Hosp Grove Trailhead Harold E. Smerdu Community GardeN El Fuerte Park Buena Vista Elementary School Field La Costa Heights School Fields Jefferson Elementary Fields Some sites lack sufficient concrete, asphalt, or decomposed granite walkways to fully meet disabled access requirements Several school field sites could benefit from additional trash/recycling cans and seating. Figure 75: Opportunities for park improvement Sept. 26, 2023 Item #10 Page 99 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 91 The city does not own school district sites. Park Sites: All park sites have an adequate number of trash cans, benches, drinking fountains and tables for the types of anticipated use. School field sites have the least amount and, in most cases, none of these types of amenities (trash cans, benches, drinking fountains and tables) as shown in the park inventory matrix The city has limited control over school district property and amenity placement/non-routine maintenance. Athletic Fields: The athletic fields were in good to excellent condition with typical worn areas based on the level of play. Some of the sports fields feature synthetic turf installed to allow for heavier use. About half the sites have onsite parking, and the number of spaces seems to be adequate for the site uses. As there are no parking standards for parks, the assessment is an estimation of the types of uses compared to the number of parking stalls provided. The other sites have street parking. Some school fields have limited onsite parking. SITES WITHOUT ACCESSIBLE WALKS Oak Park Zone 5 Park Pio Pico Park Harold E. Smerdu Community Garden El Fuerte Park Buena Vista Elementary School Fields Jefferson Elementary School Field La Costa Heights Elementary School Fields Kelly Elementary School Valley Middle School Field Figure 76: Sites without accessible walks SITES WITH ONSITE PARKING Alga Norte Park Hosp Grove Wickham Way Trailhead Aviara Community Park La Costa Canyon Park Calavera Hills Community Park Leo Carrillo Ranch Historic Park Calavera Hills Trailhead Magee House and Park Carlsbad Senior Center Magnolia Elementary Field Carlsbad Skate Park Monroe Street Pool Harold E. Smerdu Community Garden Ocean St Sculpture Park/Tamarack Picnic Facilities Harding Community Center Pine Avenue Park Hidden Canyon Community Park Poinsettia Community Park Holiday Park Stagecoach Community Park Hosp Grove Rotary & Hosp Way Trailhead Zone 5 Park (road base parking lot) Figure 77: Sites with onsite parking Sept. 26, 2023 Item #10 Page 100 of 201 City of Carlsbad parks & Recreation Department DRAFT 92 Signs: All park sites have regulatory and informational signs identifying the park name and onsite signs provide necessary park user information. 5.2 PARK CLASSIFICATIONS AND LEVEL OF SERVICE RECOMMENDATIONS Level of service recommendations are developed using a combination of resources, including National Recreation and Park Association (NRPA) guidelines, recreation activity participation rates reported by the Sports and Facility Industry Association data as it applies to activities that occur in the United States and the Carlsbad area, community and stakeholder input and findings from the statistically reliable survey. This information allowed standards to be customized to the City of Carlsbad. These recommendations should be viewed as a guide to meet community need. Gaps and surpluses in park, facility and amenity types are revealed when recommendations are applied to the City of Carlsbad. Level of service recommendations consider upcoming park and facility capital projects (such as Robertson Ranch Park, Zone 5 Park, Cannon Lake Park, South Carlsbad Coastline Park, and Monroe Street Pool Renovation/Replacement). While the city doesn't face a parkland shortage, there is demand for amenities, notably off-leash dog parks and outdoor pickleball courts. The suggested action plan primarily targets these unaddressed community preferences. SITES WITH LIMITED OR NO ONSITE PARKING Aviara Oaks School Fields Kelly Elementary School Field Buena Vista Elementary Field Jefferson Elementary School Fields Buena Vista Reservoir Park La Costa Heights School Fields Cadencia Park Laguna Riviera Park Cannon Park Maxton Brown Park Car Country Park Oak Park Carlsbad High School Tennis Courts Pio Pico Park Chase Field Terramar Northern Bluff El Fuerte Park Valley Middle School Fields Hope Elementary School Fields Veterans Memorial Park Figure 78: Sites with limited or no onsite parking Sept. 26, 2023 Item #10 Page 101 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 93 Figure 79 - Levels of service recommendations Sept. 26, 2023 Item #10 Page 102 of 201 City of Carlsbad 5.3 SERVICE AREA MAPPING Service area maps illustrate the geographic distribution of parks, facilities and amenities, and based on population density, and assess where there are gaps or overlaps for a mapped facility or amenity. Service area mapping data allows city staff to make capital improvement and development decisions based upon citywide need and parks, facility, and amenity gaps in a specific area. Major asset service area maps include: • Basketball courts • Community parks and special use areas • Dog parks • Multiuse diamond fields • Multiuse rectangular fields • Indoor recreation space • Outdoor pools • Playgrounds • Pickleball courts • Skate parks • Tennis courts Estimated 2022 and projected 2027 and 2032 Environmental Systems Research, Inc. population data was used for recommendation purposes. The estimated City of Carlsbad population for 2022 is 116,323. The shaded service area map rings indicate the service level (e.g., the population being served by that park type/amenity) as outlined in the facility/amenity levels of service matrix (Figure 79). The central point inside the shaded ring indicates the location of the facility or amenity while the ring extends out to the distance that amenity serves the population based on the number of amenities at that location, the levels of service recommendations established and the population density. Sept. 26, 2023 Item #10 Page 103 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 95 5.3.1 BASKETBALL COURTS Figure 80: Outdoor basketball courts service area map Sept. 26, 2023 Item #10 Page 104 of 201 City of Carlsbad parks & Recreation Department DRAFT 96 5.3.2 COMMUNITY PARKS/SPECIAL USE AREAS AND OTHER PARKS AND RECREATION PROPERTIES Figure 81: Community parks/special use areas, (SUAs) and other parks and recreation properties service area map Sept. 26, 2023 Item #10 Page 105 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 97 5.3.3 DOG PARKS Figure 82: Dog parks service area map Sept. 26, 2023 Item #10 Page 106 of 201 City of Carlsbad parks & Recreation Department DRAFT 98 5.3.4 INDOOR RECREATION SPACE Figure 84: Indoor recreation space service area map Sept. 26, 2023 Item #10 Page 107 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 99 5.3.5 MULTIPURPOSE DIAMOND FIELDS Figure 85: Multipurpose and diamond fields service area map Sept. 26, 2023 Item #10 Page 108 of 201 City of Carlsbad parks & Recreation Department DRAFT 100 5.3.6 MULTIPURPOSE RECTANGULAR FIELDS Figure 86: Multipurpose rectangular fields service area map Sept. 26, 2023 Item #10 Page 109 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 101 5.3.7 OUTDOOR POOLS Figure 87: Outdoor pools service area map Sept. 26, 2023 Item #10 Page 110 of 201 City of Carlsbad parks & Recreation Department DRAFT 102 5.3.8 OUTDOOR PICKLEBALL COURTS Figure 88: Outdoor pickleball courts service area map Sept. 26, 2023 Item #10 Page 111 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 103 5.3.9 PLAYGROUNDS Figure 89: Playgrounds service area map Sept. 26, 2023 Item #10 Page 112 of 201 City of Carlsbad parks & Recreation Department DRAFT 104 5.3.10 SKATE PARKS Figure 90: Skate parks service area maps Sept. 26, 2023 Item #10 Page 113 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 105 5.3.11 TENNIS COURTS Figure 91: Tennis courts service area map Sept. 26, 2023 Item #10 Page 114 of 201 City of Carlsbad parks & Recreation Department DRAFT 106 CHAPTER SIX USER FEE ANALYSIS 6.1 METHOD The City of Carlsbad Parks & Recreation Department staff and the consultant team developed criteria for assessing how agency user fees compare with those of other north San Diego County municipal agencies. The five departments chosen for analysis were deemed similar and in geographic proximity to the City of Carlsbad: • City of Encinitas Parks, Recreation & Cultural Arts • City of Escondido Recreation • City of Oceanside Parks & Recreation • City of San Marcos Parks & Recreation • City of Vista Recreation & Community Services The analysis assessed the fees charged by other agencies/departments for their programs and services and compared them to those of the City of Carlsbad and examined the pricing strategies adopted by these agencies/departments. The data was gathered from each agency’s website, staff, secondary research conducted on venue websites and recreation program guides and can be found in Appendix G. Due to variations in the information accessibility, basic pricing strategies, timing, types and nature of offerings, there are limitations in understanding how each agency operates and monitors revenue streams. Data collection was conducted from December 2021 through January 2022. Information gathered included park and facility amenities, rental prices, program prices and revenue-related data. Sept. 26, 2023 Item #10 Page 115 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 107 6.2 USER FEE FINDINGS 6.2.1 RENTAL FEE PRICE RANGES For a rental fee comparison, amenities were categorized into groups. Figure 88 presents the hourly fee range for each category across agencies. 6.2.2 RENTAL PRICING STRATEGIES The analysis of rental pricing showed that the City of Carlsbad was the only department to charge half-hourly rates. The City of Carlsbad uses eight of the 12 possible pricing strategies, a figure matched only by the City of Oceanside. Every department offers additional services with their rentals. These services include field preparation, audio/visual setup, custodial help, and provision of tables and chairs (Figure 93). Agency Min Max Min Max Min Max Min Max Min Max Min Max Min Max Min Max Min Max Carlsbad $ 46 $ 98 $ 32 $ 98 $ 16 $ 80 $ - $ 96 $ 16 $ 70 $ 54 $ 100 $ 16 $ 42 $ 28 $ 62 $ 14 $ 146 Encinitas $ - $ 60 $ - $ 15 $ - $ 60 $ - $ 125 $ - $ 60 $ - $ 85 $ - $ 100 Escondido $ 5 $ 80 $ 20 $ 125 $ 110 $ 165 $ 5 $ 37 $ 15 $ 65 $ 20 $ 100 $ 5 $ 50 $ 5 $ 80 $ 50 $ 350 Oceanside $ - $ 40 $ - $ 250 $ - $ 35 $ - $ 150 $ - $ 40 $ - $ 160 San Marcos $ 25 $ 125 $ 25 $ 125 $ 25 $ 125 $ 20 $ 31 Vista $ - $ - $ 19 $2,050 $ 115 $ 165 $ 166 $ 221 Picnic Area / Pavilions Hourly HourlyHourly Gymnasiums Kitchens Hourly Multipurpose Rooms All agencies include additional fees with their rentals. Hourly Activity Rooms Hourly Amphitheatres / Theater / Auditorium Hourly Aquatics Athletic Fields Hourly Conference / Meeting Rooms Hourly Figure 92: Rental fee price ranges Figure 93: Rental pricing strategies Sept. 26, 2023 Item #10 Page 116 of 201 City of Carlsbad parks & Recreation Department DRAFT 108 6.3 RECREATION PROGRAMS AND SERVICES FEE FINDING To improve comparability, the consultant team classified programs and services into separate categories. Registration fees were divided by the number of sessions included, resulting in a per unit cost. This approach allowed for a comparison of programs and services within each category. Analysis data is included in Appendix G. 6.3.1 ADULT PROGRAMS Adult programs include fitness classes for individuals aged 18 years and older as well as art and specialty classes, such as cooking, dance and foreign languages. The City of Carlsbad’s average per unit costs ranked highest amongst the six departments for which data was available. The higher costs can be attributed to the prices of specialty classes offered as single sessions, such as "Ancient Health Secrets for Today," "Refresh & Renew Yoga in Nature" and "The Culinary Lab," all which were above the average. 6.3.2 SPORTS Adult sports include sports leagues for those ages 18 years old and above. Classes and clinics for both tennis and pickleball are included. The City of Carlsbad’s average per unit costs ranked third amongst the five departments for which data was available. 6.3.3 AQUATICS For the aquatics’ registration fee comparison, the consultant team utilized group swim lessons, as that program was provided by all benchmarked agencies, except for Encinitas, which does not offer any aquatics programming. The City of Carlsbad’s average per unit costs ranked lowest amongst the five departments for which data was available. The City of Carlsbad was nearly 20% lower than the next lowest ranked department, City of San Marcos, and less than half the average per unit cost of the first ranked department, City of Vista. 6.3.4 CAMPS In the camps comparison, multiday experiences designed for school-aged children that occurred during non-school days were utilized. The City of Carlsbad’s average per unit costs ranked d second amongst the four departments for which data was available. The first ranked department was the City of Encinitas. Sept. 26, 2023 Item #10 Page 117 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 109 6.3.5 LEARNING AND DEVELOPMENT Classes designed for children aged six and under are included in the early childhood category. The City of Carlsbad’s average per unit costs ranked third amongst the six departments for which data was available. 6.3.6 ADULTS 50+ Adults 50+ programs consist of fitness, art and specialty classes that cater to individuals aged 50 years and older. The City of Carlsbad’s average per unit costs ranked first amongst the five departments for which data was available. The higher costs can be attributed to the higher quality offerings provided at the Carlsbad Senior Center. 6.3.7 YOUTH PROGRAMS Youth programs include art, cooking, dance, martial arts, and skateboarding. The City of Carlsbad's average per unit cost ranked third amongst the six departments for which data was available. 6.4 USER FEE RECOMMENDATIONS Staff should consider user fee recommendations for each of the following program areas. The overall fee structure should reflect the value of the experience and market rates. Adult Programs: Adult programs are priced higher than the comparison agencies. Higher fees reflect facility and experience quality. Review higher priced programs to ensure that those classes are priced to reflect the value they provide and ensure options for those participants who cannot afford premium prices. Sports: Review per unit costs for indoor pickleball classes and consider implementing tiered pricing like the City of Vista for advanced offerings. Aquatics: The per unit cost for aquatics programming does not reflect market rates nor the quality of the experience provided by a highly rated facility such as the Alga Norte Aquatic Center. Increase aquatic program fees to be in line with market and experience rates. Camps: Offer high-quality camps at competitive prices to attract and retain participants. While some prices may be higher than other agencies, it is important to ensure the prices are based on the quality of the experience that Carlsbad provides, which is higher quality than others. Learning and Development: Consider increasing per unit costs for early childhood classes to be aligned with market rates and the cost of providing services. Adult’s 50+: Offer senior programs at competitive prices to attract and retain participants and explore ways to ensure affordable offerings that make these programs accessible. Youth Programs: Review per unit costs for youth programs and consider adjusting fees to be competitive with the other benchmarked departments, particularly the City of Encinitas and the City of Escondido. Sept. 26, 2023 Item #10 Page 118 of 201 City of Carlsbad parks & Recreation Department DRAFT 110 CHAPTER SEVEN – GENERAL ADULTS 50+ RECREATION PROGRAM PLAN 7.1 PURPOSE The recreation program plan provides an overview of community needs and an analysis of how the City of Carlsbad Parks & Recreation Department can meet these needs through programming. The plan should be used to guide the development of recreation programs and services and serve as a component of the department's Commission for Accreditation of Park and Recreation Agencies accreditation. CAPRA has established standards for providing quality parks and recreation services and the department has in the past successfully achieved CAPRA accreditation. This plan complies with Chapter 6 of CAPRA national accreditation standards and includes Adults 50+ programming. 7.1.1 CORE VALUES AND GUIDING PRINCIPLES The Carlsbad Community Vision is made up of nine core values: 1. Small town feel, beach community character and connectedness 2. Open space and the natural environment 3. Access to recreation and active, healthy lifestyles 4. The local economy, business diversity and tourism 5. Walking, biking, public transportation and connectivity 6. Sustainability 7. History, the arts and cultural resources 8. High quality education and community services 9. Neighborhood revitalization, community design and livability The department utilizes these core values to guide decision making. Additional guiding principles are included in Working Paper 3: Open Space and the Natural Environment; Access to Recreation and Active, Healthy Lifestyles, which explores the core value statements of: • Open space and the natural environment o Prioritize protection and enhancement of open space and the natural environment. Support and protect Carlsbad’s unique open space and agricultural heritage. • Access to recreation and active healthy lifestyles o Promote active lifestyles and community health by furthering access to trails, parks, beaches, and other recreation opportunities. Sept. 26, 2023 Item #10 Page 119 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 111 7.1.2 PARKS & RECREATION GOALS & OBJECTIVES In pursuit of its mission, the department has identified several key goals, including • Meet underserved community needs • Build an entrepreneurial focus that supplements city contribution • Train and empower staff to deliver world class offerings and exceptional customer service • Provide opportunities that promote health and wellness and active lifestyles • Develop a departmental culture that embraces change and promotes continuous improvement In achieving these objectives, the department operates six community or visitor centers, 14 community parks and 28 special use areas, including two aquatic centers. The department also oversees a golf course with a restaurant and banquet facilities, and a lagoon basin for recreational use. The department provides hundreds of multigenerational programs and events. Passionate, dedicated staff, and volunteers, manage year-round recreation programs and activities, as well as plan, develop and maintain parks, trails, and open spaces for people of all ages and abilities to enjoy. 7.1.3 WHO WE SERVE The department provides parks and recreation assets and services primarily to Carlsbad residents. The residents of surrounding communities also visit parks and recreation assets and participate in the department’s programs and events. The City of Carlsbad is a coastal city located in the North County region of San Diego County, California, United States; it covers 37.77 square miles of land and an additional 1.30 square miles of water. The city is 87 miles (140 km) south of downtown Los Angeles and 35 miles (56 km) north of downtown San Diego. The City of Carlsbad was incorporated on July 16, 1952. As of the 2020 census, the population was 114,746, making it the 56th largest city in California. In 2022, the population was estimated to be 116,323. The city is affluent, with cost of living, per capita income, and median household income all about double the national average. 7.2 PROGRAM AND SERVICE DETERMINANTS The department provides residents and visitors opportunities to participate in activities based in play, recreation and health and wellness. The department’s broad range of services, activities and programs serve all ages and interests, including children, teens, adults and individuals with disabilities or special accommodation needs. Department staff identified core program areas for general recreation, including aquatics, camp, health and wellness, learning and development, parks and facilities, reservations, special events and tours, sports, and visual and performing arts. Programming options include aquatics, youth camps, health and wellness classes, learning and development classes, sports activities and visual and performing arts classes with a focus on providing activities for adults 50+. Sept. 26, 2023 Item #10 Page 120 of 201 City of Carlsbad parks & Recreation Department DRAFT 112 The department has prioritized activities for adults 50+, and has identified specific program areas for this demographic, such as clubs and games, health and wellness, hybrid and virtual classes, learning and development, special events, and tours. The department also conducts several popular community events, such as EGGstravaganza, Holiday at the Rancho, Día de los Muertos, Pirate Plunge, Snores ‘n Smores, Hot Rods & Cool Treats, and the Superhero Obstacle Race. The recreation services team manages all recreation facilities, athletic field allocations and amenity rentals, including community centers, sports venues and picnic areas. Programs in city parks and recreation facilities are developed based on participant feedback, while incorporating the department's vision, mission and goals. 7.2.1 CONCEPTUAL FOUNDATIONS OF PLAY, RECREATION, HEALTH AND WELLNESS The department's programs are based on foundational concepts of play, recreation and health and wellness. When planning or evaluating new programs, the department uses public feedback methods, such as community interest surveys using a random sample that includes post-program surveys to determine programming success and viability. These measures allow the community to tell the department how their recreation needs are best served. To meet these needs, the department has identified core program areas that group programs by likeness and type. Each core program area has objectives and goals that highlight the foundational concepts of physical, mental, emotional, social and environmental wellness. Incorporating these concepts ensures that community wellness is enhanced by the services provided. 7.2.2 CONSTITUENT INTERESTS AND NEEDS Based on the desire for well-maintained and safe parks with designated trails, scenic views and natural habitats, residents are interested in a wide range of sports, including pickleball, basketball, soccer, tennis and golf. They need parks with ample space, proper equipment and well-managed fields and courts. Additionally, they seek water-related activities, such as swimming, surfing, kayaking and paddleboarding. They also desire beaches, tidepools and picnic areas that are safe and clean. Families with young children want parks with well-maintained playgrounds suitable for different age groups and abilities. Dog owners want designated areas for their dogs to run and play off leash and that have access to water and waste disposal facilities. Residents want parks with amenities such as benches, walking paths, low-impact exercise equipment, restrooms, drinking fountains and shade structures. Carlsbad residents enjoy community events, such as concerts, festivals and movie nights. They desire parks with open spaces, stages and access to electricity. They also have a strong commitment to environmental conservation and need parks that preserve and protect natural resources, habitats and wildlife. Carlsbad constituents seek safe, well-maintained, and accessible parks and recreation facilities that cater to diverse interests and needs. Sept. 26, 2023 Item #10 Page 121 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 113 7.2.3 PARTICIPANT INVOLVEMENT The department has utilized community outreach techniques and has established relationships and partnerships with various citizen-based organizations, commissions, Boards and user group members to create a constituent-centered culture for programs, services and community needs. Stakeholder interviews and focus group discussions were utilized to determine the current state of parks and recreation services. Four public forums, a statistically reliable survey, online and social media input, community pop-up outreach, intercept park surveys, email input, and online comments collected via the project website www.carlsbadparksplan.com were conducted. This resulted in 2,500+ participants across these sources and nearly 3,500 visitors with 8,845 website pageviews. 7.2.4 UNDERSERVED POPULATIONS OUTREACH The department should continue to identify and address the needs of underserved populations. This can be achieved through a comprehensive approach that involves analyzing demographic data, conducting community surveys, and consulting with local advocacy groups. To effectively serve underserved populations, the department must identify specific barriers that limit participation, such as physical, social, financial, geographic, and cultural barriers. Once these barriers have been identified, the department can develop targeted outreach programs and services that overcome these obstacles and ensure that underserved populations have access to vital resources and services. The department must prioritize outreach efforts and allocate resources to ensure that underserved populations receive needed support. Outreach may include establishing partnerships with local transportation companies, providing sliding scale fees for low-income individuals, offering language interpretation services and cultural competency training for staff, and implementing mobile programs and community engagement events. The department can promote equity and ensure that all community members have access to the resources and services they need to thrive, by implementing a comprehensive approach to serving underserved populations. 7.2.5 COMMUNITY OPPORTUNITIES Department staff should research programs and services offered by other departments and community organizations to gain a participant base understanding. Research includes analyzing existing programs, facility amenities, target audience, times offered and participant costs in Carlsbad and neighboring municipalities. Through department and community organization study, staff can increase efficiency and program success. Based on research outcomes, it may offer programs that are not currently available through other organizations or offer existing high demand programs. Sept. 26, 2023 Item #10 Page 122 of 201 City of Carlsbad parks & Recreation Department DRAFT 114 Opportunities include collaborating with external organizations to offer unique and specialized programs that the department may not be able to provide independently. These partnerships help meet community needs and unite diverse groups to work toward a common cause, program, or event. Collaborating with external organizations also allows for cost sharing, outreach to new customers and strengthened programs through shared expertise. 7.2.6 SIMILAR PROVIDERS PUBLIC PARKS & RECREATION AGENCIES NONPROFIT RECREATION SERVICE PROVIDERS Name of Agency Location in the City Operator (Public / Private / Not-for-Profit) General Description Price Comparison with department (Same / Lower / Higher) Distance in Minutes from Prime Facility California State Parks Carlsbad, CA Public Aquatic Camps Higher 13 minutes City of Encinitas Parks & Recreation Neighboring Agency Public Variety of parks, facilities and programs Same 10-20 minutes City of Oceanside Parks & Recreation Neighboring Agency Public Variety of parks, facilities and programs Lower 10-25 minutes City of San Marcos Parks & Recreation Neighboring Agency Public Variety of parks, facilities and programs Lower 10-25 Minutes City of Solana Beach Solana Beach, CA Public Aquatic Camps Higher 20-30 minutes City of Vista Parks & Recreation Neighboring Agency Public Variety of parks, facilities and programs Lower 15-20 minutes San Diego County Parks San Diego, CA Public School field trips to parks and recreation facilities Higher 30 minutes Figure 94: Public parks & recreation agencies Figure 95: Nonprofit recreation service providers Name of Agency Location in the City Operator (Public / Private / Not-for-Profit) General Description Price Comparison with department (Same / Lower / Higher) Distance in Minutes from Prime Facility Agua Hedionda Lagoon Foundation Discovery Center, 1580 Cannon Road Not-for-Profit Scout Badge Program Lower 15 minutes Boys & Girls Club 2730 Bressi Ranch Way. Carlsbad, CA Not-For-Profit Youth Basketball Same Local Boys & Girls Club of Carlsbad - Bressi Ranch Clubhouse 2730 Bressi Ranch Way. Carlsbad, CA Not-for-Profit Sport Camps Same 15 minutes Boys & Girls Club of Carlsbad - Village Clubhouse Carlsbad Village Not-for-Profit All Day Camps Lower 2 minutes Fit Kids America 2171 S El Camino Real Suite 207, Oceanside, CA Not-for-Profit Sports classes and Camps Same Local YMCA Oceanside, Encinitas, Escondido Not-for-Profit All Day Camps, Fitness Center, lap/rec swim, swim lessons Lower 10-30 minutes Sept. 26, 2023 Item #10 Page 123 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 115 PRIVATE RECREATION SERVICE PROVIDERS 7.3 EXISTING RECREATION PROGRAM FRAMEWORK The department’s process for creating and implementing community programs includes program development, implementation, planning considerations and trends, objectives, and evaluation. To achieve high quality program delivery, the department conducts research and development on potential new programs, including competitor analysis by benchmarking other departments across the state and country, defining marketing methods to reach the target markets of the community, gathering historical program data, reviewing industry data on recreational trends, reviewing, and implementing post-program survey results, and speaking with vendors, volunteers, and participants. These components contribute to formulating a well-rounded and targeted program experience. Name of Agency Location in the City Operator (Public / Private / Not-for-Profit) General Description Price Comparison with department (Same / Lower / Higher) Distance in Minutes from Prime Facility 24 Hour Fitness Carlsbad, CA Private Fitness Center Same 5 minutes AK Marital Arts and Fitness 2011 Palomar Airport Rd STE 101, Carlsbad, CA Private Karate Same 15 minutes Carlsbad Village Yoga 3087 State Street, Carlsbad, Ca. Private Yoga Same 5 minutes Carlsbad Village Yoga Carlsbad Private Yoga Studio Higher Local Goju Karate Center 300 Carlsbad Village Drive. #110a Carlsbad, CA Private Karate Same 10 minutes Hilton Garden Suites 6450 Carlsbad Blvd., Carlsbad, CA Private Private meeting rooms, ballrooms, wedding venue options for customers. Higher 10 minutes Japan Karate Do 6108 Avendia Encinas, Carlsbad CA Private Karate Same 15 minutes La Costa Omni Resort 2100 Costa Del Mar Road Carlsbad, CA Private Private meeting rooms, ballrooms, wedding venue options for customers. Higher 15 minutes Orangetheory Fitness Carlsbad, CA Private Fitness Center Higher 5 minutes Peace Love and Yoga 2588 El Camino Real suite o, Carlsbad, CA Private Yoga Same 10 Minutes Pickleball Club of Carlsbad Shoppes at Carlsbad, 2564 El Camino Real, CA Private Indoor Pickleball Higher 7-10 minutes Sew Inspired San Marcos near San Elijo Downtown Private Sewing classes Higher 9 minutes Sheraton Carlsbad Resort and Spa 5420 Grand Pacific Dr., Carlsbad, CA Private Private meeting rooms, ballrooms, wedding venue options for customers. Higher 10 minutes Water Works 2704 Gateway Rd Carlsbad, CA Private Swim lessons, rentals Higher 5 minutes White Dragon Martial Arts 2530 Vista Wat T, Oceanside, CA Private Tai Chi Chuan Same 5 minutes Yoga on State 2697 State Street, Carlsbad, CA Private Yoga Same 5 minutes YogaSix 1850 Marron Rd. Suite 106, Carlsbad, CA Private Yoga Same 5 minutes Figure 96: Private recreation service providers Sept. 26, 2023 Item #10 Page 124 of 201 City of Carlsbad parks & Recreation Department DRAFT 116 7.3.1 PROGRAM DEVELOPMENT & EVALUATION Program staff use the age segment and lifecycle analysis to evaluate programs annually and determine the program mix. A diagram of the program evaluation cycle and program lifecycle is provided in Figure 97. During the program introductory stages, staff establishes program goals, designs program scenarios and components and develops the program operating and business plan. Regular program evaluations help determine the future of a program. If participation levels are growing, the program will continue to be provided. When participation growth is slowing or nonexistent, or if competition increases, staff should consider modifying the program to reenergize customer participation. If program participation consistently declines, staff should terminate the program. It should be replaced with a new program based on the priority investment rating and program areas that are trending nationally or locally, while considering the anticipated resident participation percentage. Figure 97 - Program development and evaluation stages Sept. 26, 2023 Item #10 Page 125 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 117 7.3.2 COST RECOVERY POLICY It is important for the city to have a policy that will serve as a management tool for establishing, implementing and implementing and evaluating fees and charges. The City of Carlsbad has the authority to set and enforce fees for specific municipal services. These fees must not surpass the estimated reasonable cost of providing these services, consistent with City resolutions No. 2008-192 and No. 2015-173, which allow the city manager or his/her delegate to determine all fees outlined in the Community Services Guide. These fees should not exceed the cost of program delivery or fall below the minimum fee charged for comparable programs in Oceanside, Vista, San Marcos, Escondido, or Encinitas. COMPARABILITY WITH OTHER COMMUNITIES Comparing the city’s fees to other communities provides information for setting fees. It allows the city to assess the market price of the service as compared to other similar agencies and learn about alternative methods of charging fees for certain services. Fee surveys should not be the sole or primary criteria in setting fees. Many factors including community values, market demand, quality of programs and facilities, presence or absence of other providers all affect how and why other communities have set their fees at their levels. These are the factors in addition to adjusting for cost-of-living increases that staff should consider in setting fees. 7.4 PRICING STRATEGIES The department can use pricing strategies to create financial sustainability. The department's current pricing strategy use is limited and focuses on residency and a customer's ability to pay. Pricing strategies for general recreation and adult 50+ programming is displayed in Figures 98 and 99. Core Program Area Ag e S e g m e n t Fa m i l y / H o u s e h o l d St a t u s Re s i d e n c y We e k d a y / W e e k e n d Pr i m e / N o n - P r i m e Ti m e Gr o u p D i s c o u n t s By L o c a t i o n By C o m p e t i t i o n (M a r k e t R a t e ) By C o s t R e c o v e r y Go a l s By C u s t o m e r ' s A b i l i t y to P a y Clubs & Games Lifelong Learning/Continuous Learning x x x x x x x x Health & Wellness x x x x x x x x Hybrid & Virtual Classes x x x x x x x x Special Events & Tours x x x x x x x x Visual & Performing Arts x x x x x x x x Pricing - Adult 50+ FREE Figure 98: Adults 50+ pricing strategies Sept. 26, 2023 Item #10 Page 126 of 201 City of Carlsbad parks & Recreation Department DRAFT 118 After program approval, ensuring that program implementation adheres to established policies and procedures is critical. Program implementation involves managing risks, administering program registration, providing program information, conducting marketing activities, performing evaluations, and preparing performance reports. 7.4.1 REGISTRATION When registering for programs, participants use CivicRec recreation management software, which is accessible online at https://ca-carlsbad.civicrec.com/CA/carlsbad-ca/catalog. Through the online registration portal, registrants provide information and complete the required waiver and release forms. All individuals must sign and submit the required forms before being allowed to make a payment and participate in any programs. 7.4.2 PROGRAM INFORMATION The department provides program information through: • The City of Carlsbad website at https://www.carlsbadca.gov/departments/parks-recreation • The registration portal at https://ca- carlsbad.civicrec.com/CA/carlsbad-ca/catalog • The seasonal Community Services Guide • Social media • Email marketing • Digital advertising • News media • Informational materials Core Program Area Ag e S e g m e n t Fa m i l y / Ho u s e h o l d S t a t u s Re s i d e n c y We e k d a y / We e k e n d Pr i m e / N o n - Pr i m e T i m e Gr o u p D i s c o u n t s By L o c a t i o n By C o m p e t i t i o n (M a r k e t R a t e ) By C o s t R e c o v e r y Go a l s By C u s t o m e r ' s Ab i l i t y t o P a y Aquatics X X X X X X Camps X X Health & Wellness X X Learning & Development X X Parks & Facilities Reservations X X X X Special Event & Tours X X X X Sports X X X X Visual & Performing Arts X X X Pricing - General Recreation Figure 99: General recreation pricing strategies Sept. 26, 2023 Item #10 Page 127 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 119 7.4.3 RECREATION PROGRAM MARKETING The city’s Communications & Engagement Department offers marketing tools to promote Parks & Recreation Department programs and offerings. • Program guides (online) • Website • Smart/mobile phone enabled site • Apps • Flyers and brochures • Email blasts and listserv • Public service announcements • Road sign marquees • Banners • Newsletters (print and online) • In-facility signs • QR codes 7.4.4 PERFORMANCE MEASURES The department uses surveys, program evaluations and registration portal reports as its three primary evaluation sources. Key performance indicators are used to evaluate programs through a summative process: • Findings from Statistically Reliable Survey mentioned section 2.4 • Financial sustainability targets • Customer satisfaction • Internal staff meetings and debriefs • Environmental scan, including market saturation and similar providers • Statistical trends from the categories mentioned in section 2.2 Community Profile. 7.5 PROGRAM ASSESSMENT 7.5.1 CORE PROGRAM AREAS To fulfill the department's mission of strengthening community health and wellness, identifying core program areas based on current and future community needs is crucial, as is focusing on specific program areas that are important to the community. Municipal parks and recreation agencies are faced with the challenge of attempting to cater to all interests. The core program area philosophy assists staff, policy makers and the public to focus on what program areas are crucial to the community. A program area is considered core if it meets most of the following criteria: • The program area has been provided for an extended period of more than four years and is expected by the community Sept. 26, 2023 Item #10 Page 128 of 201 City of Carlsbad parks & Recreation Department DRAFT 120 • The program area accounts for 5% or more portion of the agency's overall budget • The program area is offered 3-4 seasons per year • The program area has a broad demographic appeal • Tiers of skill development are available within the program area's offerings • Full-time staff are responsible for the program area • Facilities are specifically designed to support the program area • The agency controls 20% or more of the local market CORE PROGRAM AREA DESCRIPTIONS, GOALS, AND EXAMPLE PROGRAMS Department staff and the consulting team identified the department’s core program areas for general recreation and for adults 50+ Figures 100 and 101. Figure 99: General recreation core program areas Figure 100: Adults 50+ core program areas Sept. 26, 2023 Item #10 Page 129 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 121 GENERAL RECREATION Sept. 26, 2023 Item #10 Page 130 of 201 City of Carlsbad parks & Recreation Department DRAFT 122 Sept. 26, 2023 Item #10 Page 131 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 123 Sept. 26, 2023 Item #10 Page 132 of 201 City of Carlsbad parks & Recreation Department DRAFT 124 Sept. 26, 2023 Item #10 Page 133 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 125 ADULTS 50+ Figure 109: Clubs & games core program area description and goal Sept. 26, 2023 Item #10 Page 134 of 201 City of Carlsbad parks & Recreation Department DRAFT 126 Classes Sept. 26, 2023 Item #10 Page 135 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 127 Sept. 26, 2023 Item #10 Page 136 of 201 City of Carlsbad parks & Recreation Department DRAFT 128 7.5.2 PROGRAM STRATEGY ANALYSIS The program strategy analysis identifies and analyzes existing program data including participation numbers, and relevant target audience. As part of the strategy analysis, the consulting team used key performance indicators and worked with staff to collect the data needed to develop each core program area and the specific programs within that area. Key performance indicators are quantifiable measurements that address the agency’s program portfolio performance. 7.5.3 AGE SEGMENT KEY PERFORMANCE INDICATORS Core program areas for general recreation and adults 50+ programming and the primary and secondary age segments they serve are shown in Figure 112. While many core program areas serve multiple age segments, the primary target of programs within a core program area—the age segment that benefits the most—is identified with a P. Any secondary age segment enticed to participate from either interest or specific marketing is noted with an S. For general recreation programming, the department includes most age segments across its core program areas, due to a significant amount of all-ages programming. An opportunity to create more age-specific programming exists, particularly for preschool and adult-aged participants. Staff should track demographic changes and program offerings to ensure that the needs of each age group are met. Figure 115: General recreation ages served Sept. 26, 2023 Item #10 Page 137 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 129 Adults 50+ primary programming targets are adults aged 50+ and 60+. The secondary target markets refer to core program areas that offer intergenerational programming. 7.5.4 PROGRAM LIFECYCLE KEY PERFORMANCE INDICATORS A program lifecycle analysis is conducted to determine the program growth or decline stage. This analysis facilitates decision making about the program mix to ensure programs offered are current. The lifecycle analysis is based on the staff’s knowledge of program areas rather than strictly quantitative data. Lifecycle stage distribution – general recreation, presents the percentage distribution of the department’s program lifecycle categories for both general recreation and adults 50+ (Figures 118 and 119). The recommended lifecycle distribution was obtained by comparing the number of programs in each individual stage with the total number of programs. Approximately 65% of all general recreation programs fall within the beginning stages (introduction, take-off, and growth), slightly above the consulting team’s recommendation of 50%-60%. This is due to the department reintroducing programming and services following pandemic closures. Staff should focus on ensuring programs in introduction through growth stages gradually transition to the mature stage. According to the assessment, only 19% of program offerings fall into the mature stage. With 33% of programs in the growth stage, which will eventually transition into the mature stage, the percentage of mature programs is expected to increase. Roughly 40% of programs should be in the mature stage for a stable program foundation. Additionally, 16% of programs are categorized as saturated or declining (0-10% is the consulting team’s recommended distribution), with many saturated aquatics programs caused by a lack of available pool space. Core Program Area Elementary (6-12) Teens (13-17) Adult (18+) Adult (50+) Senior (65+) All Ages Programs Clubs & Games S S P Health & Wellness P P Hybrid & Virtual Classes P P Learning & Development S S P P S Special Events & Tours S S S P P S Visual & Performing Arts S S P P S AGES SERVED - Adults 50+ P= Primary age segment S= Secondary age segment Figure 116: Adults 50+ ages served Sept. 26, 2023 Item #10 Page 138 of 201 City of Carlsbad parks & Recreation Department DRAFT 130 Programs naturally progress into saturation and decline stages, but those programs in the decline stage must be evaluated for repositioning or elimination. Department staff should modify these programs to begin a new lifecycle in the introductory stage or replace them with new programs based on community needs and trends. In adult 50+ programming, the lifecycle analysis reflects an imbalanced program distribution. Approximately 68% of all programs fall within the beginning stages (introduction, take-off and growth), slightly above the recommended 50%-60%. This is due to the department reintroducing programming and services after the pandemic. Having many programs in the beginning stages allows the department to enhance its program offerings. Staff should expect introductory programs to transition into the growth to mature stages and be ready with new programs to implement when maturity occurs. In the future, the department should ensure that new programs move out of the beginning stages and are sustainable to reach the mature stage or are repositioned to introduce other programs. The mature stage is the foundation of a program portfolio. Approximately 40% of programs should be in the mature stage to achieve stable program participation. Department staff anticipates an increase in mature programs, as programming is reestablished post-pandemic. According to the staff’s assessment, 11% of programs are in saturated or declining lifestyle stages. It is natural for programs to eventually reach saturation and decline stages; however, reaching these stages quickly may indicate that program quality does not meet expectations or that the programs are not in demand, and they need to be terminated or repositioned. Figure 117: General recreation lifecycle stage distribution Figure 118: Adults 50+ lifecycle stage distribution Sept. 26, 2023 Item #10 Page 139 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 131 Some programs may also be in the saturation stage due to a lack of available space or capacity for further growth. 7.5.5 CLASSIFICATION OF SERVICES – KEY PERFORMANCE INDICATORS To identify funding and management strategies, the department conducted a classification of services analysis to determine how each program serves the organization's mission and core program area goals. The analysis of service classification assesses whether a program offers public, private, or a mix of both benefits. Programs with public benefits give equal access and advantages to all, whereas private benefit programs deliver exclusive perks to the user, surpassing what a general taxpayer would receive. The classification method includes three categories: essential services, important services, and value-added services. These service categories are determined by factors such as mission alignment, public perception, legal mandates, financial sustainability, personal benefit, competition in the marketplace and participant access. An explanation of each program classification can be found in Figure 120. The program’s classification will direct cost recovery goals and appropriate management and marketing strategies. A program list organized by core program areas is found in Appendix H. Department May Provide with addi�onal resources, it adds value to community, it supports Core & Important Services, it is supported by community, it generates income, has an individual benefit, can be supported by user fees, it enhances community and requires li�le to no taxpayer contribu�on. Department Should Provide if it expands & enhances core services, is broadly supported & used, has condi�onal public support, there is an economic / social / environmental outcome to the community, has community importance and needs moderate taxpayer contribu�on. Department Must Provide if it protects assets & infrastructure, is expected, and supported, is a sound investment of public funds, is a broad public benefit, there is a nega�ve impact if not provided, is part of the mission and needs significant taxpayer contribu�on to complete. Value Added Services Essen�al Services Important Services Figure 119: Program classifications Sept. 26, 2023 Item #10 Page 140 of 201 City of Carlsbad parks & Recreation Department DRAFT 132 7.5.6 COST OF SERVICE & FINANCIAL SUSTAINABILITY Core program areas serve as a tool to monitor financial indicators, such as administrative expenses. Programs with similar financial objectives should be bundled together to verify whether current procedures align with department goals such as maximizing access to the community and limiting city financial contribution. Three-step pricing process: 1. Classify all programs and services based on the public or private benefit they provide. 2. Conduct a cost-of-service analysis to calculate true program cost. 3. Establish program goals based on the financial outcomes of the previous two steps. COST OF SERVICE ACCOUNTING A full direct and indirect class or program cost accounting is necessary to establish financial sustainability targets. Financial goals are set once the accounting is completed. Department staff should be trained in the cost-of-service accounting process. A cost-of-service analysis should be conducted for each program or program type, calculating direct (i.e., program- specific) and indirect (i.e., comprehensive, including administrative overhead) costs. Direct costs refer to expenses that can be specifically attributed to the creation and delivery of programs and activities. These costs may include personnel expenses, equipment and supply purchases, facility rental fees, marketing and advertising expenses, and any other direct expenses related to the operation and management of parks and recreation programs. Indirect costs refer to expenses that are not directly attributed to a specific program or activity but are necessary for the overall operation and management of the department. These costs may include administrative salaries, rent or lease payments for office space, utilities, and other overhead expenses. A cost-of-service analysis determines the true and full cost of offering a program and provides information used to price programs based on delivery costs (Figure 121). Figure 120: Total costs for activity Sept. 26, 2023 Item #10 Page 141 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 133 To determine the total cost of service, calculate the total cost for the activity, program or service and then calculate the total revenue earned for the service. Cost and revenue can be derived on a per-unit basis. Program or activity units may include the number of participants, number of tasks performed, number of consumable units, number of service calls, number of events and the required staff time for offering the program or service. Agencies use cost-of-service analyses to determine the financial resources required to provide specific programs at specific levels of service. Results are used to benchmark different programs provided by the department against one another. Financial goals are established once cost-of-service totals have been calculated. FINANCIAL SUSTAINABILITY PRACTICES Goals and financial targets should be based upon the degree to which a program provides public versus individual benefit. Programs that provide public benefit, or essential programs, should receive a larger taxpayer contribution. Programs that provide individual benefit, or value-added programs, should recover a larger percentage of costs. To classify specific programs within program areas, and develop financial sustainability policies, the consulting team created the following definitions (Figure 122). • Value-added are offerings that the department may provide with additional resources, it adds values to the community, it supports core and important services, it is supported by the community, it generates income, has an individual benefit, can be supported by user fees, it enhances community and requires little to no taxpayers. • Important are offerings that the department should provide if it expands and enhances core services, is broadly supported and used, has conditional public support, there is an economic / social / environmental outcome to the community, has community importance and needs moderate taxpayer contribution. • Essential are offerings that the department must provide it if protects assets and infrastructure, is expected and supported, is a sound investment of public funds, is a broad public benefit, there is a negative impact if it is not provided, is part of the mission and needs significant taxpayer contribution to complete. Sept. 26, 2023 Item #10 Page 142 of 201 City of Carlsbad parks & Recreation Department DRAFT 134 Essential Program Important Programs Value- Added User Fees/Private Co n t r i b u t i o n Essential Program Important Programs Value- Added User Fees/Private Co n t r i b u t i o n Figure 121: User fees/private vs. contribution Sept. 26, 2023 Item #10 Page 143 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 135 7.6 VOLUNTEERS AND PARTNERSHIPS 7.6.1 VOLUNTEER AND PARTNERSHIP MANAGEMENT Industry best practices suggest parks and recreation departments form partnerships with community organizations and individuals to provide high-quality services. These partnerships should be mutually beneficial, serving community needs and advancing the department’s mission. Continuing and creating successful partnerships and encouraging meaningful volunteerism are crucial strategies for the city to fulfill the community's needs in the coming years. CURRENT VOLUNTEER MANAGEMENT The city recruits, trains, develops, manages, and recognizes volunteers. The department posts volunteer opportunities on its website and on social media. Volunteer management involves tracking individual volunteers and the hours they contribute. Volunteer hour tracking can be used to demonstrate how effectively the department is leveraging resources to contain costs and enhance programs and services. Senior center volunteers are excellent ambassadors for the adults 50+ community and represent the most repeat volunteers in the department. 7.6.2 RECREATION PROGRAM PARTNERSHIPS, FRIENDS GROUPS AND FOUNDATIONS The department collaborates with community partners, including Friends of Carrillo Ranch, Inc., San Diego County and Live Well San Diego, to support programs and community events. To enhance volunteer management, the department could fully adopt and utilize the Better Impact database. Additionally, it is important to have a volunteer coordinator to recruit, manage and maximize volunteer support. The volunteer coordinator should maintain a record of individual volunteers and the hours contributed, provide proper onboarding and training, organize social events and express appreciation for their efforts. Volunteer hour tracking can be used in budget discussions to demonstrate how the department can achieve financial targets. Figure 122: Volunteer opportunities webpage Sept. 26, 2023 Item #10 Page 144 of 201 City of Carlsbad parks & Recreation Department DRAFT 136 Long-term partnership agreements should be considered, particularly when investing capital dollars. The department should pursue partnerships with public entities, such as neighboring cities, colleges, state or federal agencies, nonprofit organizations, and private or for-profit organizations. The consultant team recommends policy and practice development for future partnerships including exploring the creation of a dedicated Parks Foundation to build advocacy and financially support the department’s mission. The National Association of Park Foundations can serve as a valuable resource for this goal. 7.7 PROGRAM PLAN STRATEGIES Recreation program plan strategies are used to implement and track recommended plan progress. The strategic areas were identified during the staff visioning workshop. Short-term, 0- 3 years, long-term, 4-7 years, and ongoing categories were created for organization. The categories and strategies are presented in Figure 123, programs, events and facilities strategies. PROGRAMS, EVENTS AND FACILITIES STRATEGIES Short Term = 0-3 Years Assess current programs and facilities to identify barriers to accessibility and develop plans to address identified barriers (in support of project’s lead department: Risk Management) Create a staff committee to review and prioritize requests for new programs and events, considering factors such as community interest, feasibility, and cost-effectiveness Explore expansion of scholarship programs and other financial assistance options, such as sliding scale fees, to help reduce barriers to program participation Consult the Human Resources Department on the development of recognition programs to acknowledge staff members who provide exceptional customer service Evaluate offering programs at the northern, city-controlled beach Expand program offerings outdoors, including fitness, etc. Annually evaluate program lifecycles to ensure balance between different stages Offer multicultural programs that reflect the community's increasing diversity Expand staff training on effective communication strategies, program development and customer service Partner with local organizations that represent marginalized communities to receive input on program development Provide accommodations, such as sign language interpretation, to make programs and facilities more inclusive Sept. 26, 2023 Item #10 Page 145 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 137 Long Term = 4-7 Years Implement relevant Age Friendly Action Plan recommendations Expand indoor recreation offerings for the growing active adult population Enhance and expand aquatic offerings at Monroe Street Pool once renovation project is complete Ongoing Continue to monitor program trends to ensure ongoing alignment with community needs Host events or forums to encourage feedback and open communication between the department and the community Partner with healthcare organizations to provide health screenings and education to the community to the active adult population Utilize technology, including Augmented Reality, and Virtual Reality to enhance the program experience Work with community organizations and local businesses to develop partnerships that can help provide or promote new programs and event offerings Figure 123: Programs, events and facilities strategies Sept. 26, 2023 Item #10 Page 146 of 201 City of Carlsbad parks & Recreation Department DRAFT 138 CHAPTER EIGHT - PRIORITY INVESTMENT RATINGS 8.1 METHOD The Priority Investment Rating (PIR) was developed by ETC Institute to provide organizations with a means for evaluating residents priority placed on parks, recreational facilities and services. The PIR equally weighs the importance that City of Carlsbad residents place on facilities and how many residents have unmet facility needs. The Priority Investment Rating reflects the importance residents place on items (sum of top 4 choices) and the unmet needs (needs that are only being partly met or not met) for each facility/program relative to the facility/program that rated the highest overall. The PIR reflects the sum of the Unmet Needs Rating (UNR) and the Importance Rating (IR) as shown in the equation below: PIR = UNR + IR For example, suppose the Unmet Needs Rating for playgrounds is 26.5 (out of 100) and the Importance Rating for playgrounds is 52 (out of 100), the Priority Investment Rating for playgrounds would be 78.5 (out of 200). The PIR is compiled from the results of the statistically reliable survey which had 400 responses which provides a 95% level of confidence with a precision rate of at least +/- 4.9%. 8.1.1 HOW TO ANALYZE THE CHARTS: • High priority areas have a PIR of at least 100. A rating of 100 or above indicates there is a high level of unmet need and residents think it is important to fund improvements in these areas. Improvements in this area will have a positive impact on the greatest number of households. • Medium priority areas have a PIR of 50-99. A rating in this range indicates there is a medium to high level of unmet need or a significant percentage of residents think it is important to fund improvements in these areas. • Low priority areas have a PIR below 50. A rating in this range indicates there is a lower level of unmet need and residents do not think it is important to fund improvements in these areas. Improvements may be warranted if the needs of specialized populations are being targeted. Sept. 26, 2023 Item #10 Page 147 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 139 Based on the PIR, six park facilities were rated as high priorities for investment (Figure 125): • Outdoor pickleball courts (PIR=149) • Neighborhood parks (PIR=147) • Community parks (PIR=142) • Off-leash dog parks (PIR=142) • Community gardens (PIR=120) • Outdoor swimming pools (PIR=112) Figure 124: High priority for investment park facilities Sept. 26, 2023 Item #10 Page 148 of 201 City of Carlsbad parks & Recreation Department DRAFT 140 Based on the PIR, nine park facilities were rated as medium priorities for investment (Figure 126): • Adventure facility (rock wall, ropes course) (PIR=99) • Ornamental/Interpretive gardens (PIR=96) • Family picnic areas - covered and uncovered (PIR=90) • Bike park (pump/skills track) (PIR=78) • Multigenerational community center (PIR=66) • Tennis courts (PIR=62) • Outdoors basketball/volleyball courts (PIR=61) • Dining/retail (PIR=60) • Disc golf course (PIR=57) Figure 125: Medium priority for investment park facilities Sept. 26, 2023 Item #10 Page 149 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 141 Based on the PIR, five park facilities were rated as low priorities for investment (Figure 127): • Skate parks (PIR=45) • Game tables (chess, checkers, etc.) (PIR=43) • Multipurpose rectangular fields (soccer/football, etc.) (PIR=39) • Universally accessible playground equipment (PIR=35) • Multipurpose diamond fields (baseball/softball, etc.) (PIR=25) Figure 126: Low priority for investment park priorities Sept. 26, 2023 Item #10 Page 150 of 201 City of Carlsbad parks & Recreation Department DRAFT 142 Based on the PIR, eight programs were rated as high priorities for investment (Figure 128): • Adult fitness and wellness programs (PIR=200) • Senior adult and fitness programs (PIR=176) • Senior trips / other targeted senior programs (PIR=128) • Aquatics programming (PIR=122) • Culinary arts (cooking, baking etc.) (PIR=122) • Adult sports programs (PIR=118) • Cultural arts programs (PIR=117) • Outdoor skills / adventure programs (PIR=100) Figure 127: High priority for investment programs 100 117 118 122 122 128 176 200 Outdoor skills/adventure programs Cultural arts programs Adult sports programs Aqua�cs programming Culinary Arts (cooking, baking, etc.) Senior Trips/Other Targeted Senior Programs Senior adult and fitness programs (age 50+) Adult fitness & wellness programs High Priori�es for Investment for Programs Based on the Priority Investment Ra�ng High Priority (100+) Sept. 26, 2023 Item #10 Page 151 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 143 Based on the PIR, seven programs were rated as medium priorities for investment (Figure 129): • Dancing (PIR=85) • Dog training (PIR=83) • Environmental education programs (PIR=78) • City-sponsored special events (PIR=66) • Tennis programs (PIR=63) • Before and after school programs (PIR=62) • Youth sports programs (PIR=50) Figure 128: Medium priority for investment programs Sept. 26, 2023 Item #10 Page 152 of 201 City of Carlsbad parks & Recreation Department DRAFT 144 Based on the PIR, 12 programs were rated as low priorities for investment (Figure 130): • Youth summer camp programs • Programs for individuals with disabilities • Martial arts programs • Teen programs • Preschool programs • Youth fitness and wellness programs • Youth enrichment camp programs • Gymnastics and tumbling programs • Intergenerational programming • Unstructured indoor play • Teen Day Trips • Esports programs/leagues/ tournaments Figure 129: Low priority for investment programs Sept. 26, 2023 Item #10 Page 153 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 145 CHAPTER NINE - STRATEGIC RECOMMENDATIONS 9.1 VISION, MISSION AND VALUES The vision, mission, core values and key goals established in the 2015 Parks & Recreation Department Master Plan continue to guide the department in this update. 9.1.1 VISION To strengthen community connectivity through inclusive world class offerings and exceptional customer service. 9.1.2 MISSION STATEMENT To promote community health and wellness while building a culture that embraces change and continuous improvement. 9.1.3 VALUES Values What It Entails Character We conduct ourselves with integrity, openness, courage and professionalism, driven by a calling to serve others. Innovation We are thoughtful, resourceful and creative in our quest for continuous improvement, always looking for better, faster ways to get things done. Stewardship We responsibly manage the public resources stewardship entrusted to us. Excellence We hold ourselves to the highest standards because our community deserves the best Empowerment We help people achieve their personal best by creating an environment where they feel trusted, valued and inspired. Communication We communicate openly and directly. Promoting engagement and collaboration makes our organization better and our community stronger. Figure 130 - Core values Sept. 26, 2023 Item #10 Page 154 of 201 City of Carlsbad parks & Recreation Department DRAFT 146 9.2 STRATEGIC ACTION PLAN Consistent with the 2015 Parks & Recreation Department Master Plan, this update provides recommendations for the department to implement over the short-term, 0-3 years, long-term, 4-7 years, and on an ongoing basis. The strategies are based on several factors, including the Carlsbad Community Vision, the Carlsbad Strategic Plan (2023-2028), the annual Carlsbad Capital Improvement Program, a wide array of community and stakeholder input, Parks & Recreation Department staff input (throughout the process, including a visioning workshop), and the consulting team’s expertise. Plan categories: 1. Parks 2. Maintenance and operations 3. Programs, events and facilities 4. Funding and marketing 9.2.1 COMMUNITY INPUT AND VISIONING OUTCOMES Community input and staff visioning outcomes were identified: 1. Address aging infrastructure – update and maintain existing infrastructure 2. Optimize staffing – ensure staffing levels and structure match service levels 3. Ensure financial sustainability – plan for earned income opportunities 4. Increase awareness – continue to communicate the benefits of parks & recreation 5. Expand programming – grow and diversify programming to meet community needs The strategies for each category, separated by an implementation timeline are shown in Figures 132-135. 9.2.2 PARKS STRATEGIES PARKS STRATEGIES Short Term (0-3 Years) Seek City Council direction on whether to pursue the construction of outdoor pickleball courts at an existing park to address the current demand Educate park visitors about sustainable practices and encourage them to participate in environmental initiatives Sept. 26, 2023 Item #10 Page 155 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 147 Complete a Parks in Lieu Fee and Parks Impact Fee Study and present its findings to the City Council for review and direction Evaluate the potential for revising protocols at the skate parks to allow other wheeled devices, which may enhance accessibility Add additional trash and recycling cans, and seating at school field sites Complete conceptual design and permitting for Leo Carrillo Ranch Historic Park Phase 3B Improvements Complete construction plans, bidding and construction implementation for Stagecoach Park Community Garden Complete construction plans, bidding and construction implementation for Veterans Memorial Park Complete community engagement, conceptual design and permitting for Robertson Ranch Community Park Complete conceptual design and permitting for Hosp Grove Park Improvements Contribute to completing construction plans, bidding and construction implementation for Monroe Street Pool Renovation/Replacement (in support of project’s lead department: Fleet & Facilities) Contribute to completing construction plans, bidding and construction implementation for Beach Access Repairs and Upgrades (in support of project’s lead department: Transportation) Contribute to completing construction plans, bidding and construction implementation for Carlsbad Boulevard and Tamarack Avenue Intersection Improvements (in support of project’s lead department: Transportation) Contribute to completing construction plans, bidding and construction implementation for Terramar Coastal Area Improvements (in support of project’s lead department: Transportation) Contribute to completing conceptual design and permitting for ADA Beach Access Ramps (in support of project’s lead department: Transportation) Contribute to completing the conceptual design, permitting, construction plans, bidding and construction implementation for Citywide Facilities Security Enhancements (in support of project’s lead department: Information Technology) Contribute to completing the conceptual design, permitting, construction plans, bidding and construction implementation for for Citywide Facilities WiFi Enhancements (in support of project’s lead department: Information Technology) Long Term (4-7 Years) Enhance parks amenities, such as shade structures and seating, to improve visitor experience Complete construction plans, bidding and construction implementation for Leo Carrillo Ranch Historic Park Phase 3B Improvements Sept. 26, 2023 Item #10 Page 156 of 201 City of Carlsbad parks & Recreation Department DRAFT 148 Complete construction plans, bidding and construction implementation for Robertson Ranch Community Park Complete construction plans, bidding and construction implementation for Hosp Grove Park Improvements Seek City Council direction on whether to reprioritize the design and permitting of Village H South Dog Park Contribute to completing conceptual design for South Carlsbad Coastline (in support of project’s lead department: Transportation) Contribute to completing construction plans, bidding and construction implementation for ADA Beach Access Ramps (in support of project’s lead department: Transportation) Commence community engagement for Zone 5 Park Commence community engagement for Cannon Lake Park Ongoing Coordinate enforcement of parks and facility regulations to facilitate positive user experience Incorporate environmentally friendly practices into park design and operations, such as drought-tolerant landscaping and energy-efficient lighting Explore certifications or equivalencies, such as SITES or LEED, for new park designs or renovations Ensure full ADA access at all parks, with a focus on most immediate needs Encourage community participation in reporting maintenance or safety concerns Review the potential for adding park amenities based on the levels of service recommendations Add more trees within parks, where feasible Figure 131: Parks strategies Sept. 26, 2023 Item #10 Page 157 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 149 9.2.3 MAINTENANCE AND OPERATIONS STRATEGIES MAINTENANCE AND OPERATIONS STRATEGIES Short Term = 0-3 Years Continue to invest in upgrading aging infrastructure with the department’s annual operating budget and - as needed – with the capital improvement program budget Explore partnerships with community organizations or individual volunteers to periodically provide additional maintenance support Long Term = 4-7 Years Invest in equipment and technology as needs are identified that will improve maintenance efficiency and effectiveness. Fully adopt and utilize the Better Impact database to enhance volunteer management Ongoing Evaluate and pursue either increasing contractual services or hiring additional staff to perform routine maintenance as the inventory of sites grows Ensure staffing levels align with programming or facility hours Expand staff onboarding procedures and compile an onboarding manual focused on the department’s culture and philosophy Train and cross train staff to enhance professional growth and operational coverage Partner with Human Resources Department to enhance staff retention and succession planning Coordinate with the Human Resources Department in recruiting and managing department volunteers to maximize the support Prioritize staff time and resources to address critical maintenance needs and concerns Explore grant opportunities to supplement funds for upgrades to aging infrastructure and equipment Enhance pathway and parking lot lighting, and reduce energy consumption, by converting aging incandescent systems with modern LED systems Request specific monitoring by the Police Department’s Park Rangers and patrol Officers to address unpermitted activities and promote positive experiences of patrons Figure 132: Maintenance and operations strategies Sept. 26, 2023 Item #10 Page 158 of 201 City of Carlsbad parks & Recreation Department DRAFT 150 9.2.4 PROGRAMS, EVENTS AND FACILTIES STRATEGIES PROGRAMS, EVENTS AND FACILITIES STRATEGIES Short Term = 0-3 Years Assess current programs and facilities to identify barriers to accessibility and develop plans to address identified barriers (in support of project’s lead department: Risk Management) Create a staff committee to review and prioritize requests for new programs and events, considering factors such as community interest, feasibility, and cost-effectiveness Explore expansion of scholarship programs and other financial assistance options, such as sliding scale fees, to help reduce barriers to program participation Consult the Human Resources Department on the development of recognition programs to acknowledge staff members who provide exceptional customer service Evaluate offering programs at the northern, city-controlled beach Expand program offerings outdoors, including fitness, etc. Annually evaluate program lifecycles to ensure balance between different stages Offer multicultural programs that reflect the community's increasing diversity Expand staff training on effective communication strategies, program development and customer service Partner with local organizations that represent marginalized communities to receive input on program development Provide accommodations, such as sign language interpretation, to make programs and facilities more inclusive Long Term = 4-7 Years Complete implement of relevant Age Friendly Action Plan recommendations Expand indoor recreation offerings for the growing active adult population Enhance aquatic offerings at Monroe Street Pool once renovation and expansion project is complete Ongoing Continue to monitor program trends to ensure ongoing alignment with community needs Sept. 26, 2023 Item #10 Page 159 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 151 Encourage feedback and open communication between the department and the community Partner with healthcare organizations to provide health screenings and education to the community to the active adult population Utilize technology, including Augmented Reality, and Virtual Reality to enhance the program experience Work with community organizations and local businesses to develop partnerships that can help provide or promote new programs and event offerings Figure 133: Programs, events and facilities strategies Sept. 26, 2023 Item #10 Page 160 of 201 City of Carlsbad parks & Recreation Department DRAFT 152 9.2.5 FUNDING AND MARKETING STRATEGIES FUNDING AND MARKETING STRATEGIES Short Term = 0-3 Years Consider revenue generation that includes corporate partnerships, sponsorships, foundations and/or naming rights opportunities Identify potential grant opportunities and develop grant proposals to secure funding Implement fee study findings to ensure fees are competitive to those fees of surrounding cities for like offerings Develop a CAPRA compliant department marketing plan to promote the various offerings Increase access to English as a second language resources Long Term = 4-7 Years Pursue development of a professional photography policy and fee at historic parks Consider developing a cost recovery policy for the department’s offerings to reduce the city’s contribution to operating expenses Ongoing Partner with community organizations and businesses to provide additional funding for scholarships and discounted programs Annually review and adjust program, event and facility fees to ensure they are competitive to the market Annually review athletic field use fees compared to the market Figure 134: Funding and marketing strategies Sept. 26, 2023 Item #10 Page 161 of 201 2023-2030 Parks & Recreation Department Master Plan Update DRAFT 153 CHAPTER TEN - CONCLUSION The City of Carlsbad and the Parks & Recreation Department has done an admirable job serving the community – even more so through the pandemic. The department has shown a successful track record of implementing the 2015 master plan recommendations as seen by the numerous projects citywide including, Pine Avenue Community Park, Poinsettia Community Park, Aviara Community Park and Calavera Hills Community Park, while also successfully pursuing national accreditation through the Commission for the Accreditation of Parks and Recreation Agencies. This update shows the continued growth and increased diversification of the Carlsbad community, in addition to showcasing the high level of parks, programs and recreation spaces provided by the city. The plan underscores the department’s emphasis on additional parks development projects while maintaining what parks and facilities currently exist, equitably expanding programs for an active and diverse adult population, and staff training and development. A focus on innovation and new ideas, maintaining what facilities and amenities exist, providing a high level of care and responsiveness to community needs will ensure the high-quality experience that Carlsbad Parks and Recreation Department patrons are accustomed to will not only continue, but will grow and thrive in the years to come. Sept. 26, 2023 Item #10 Page 162 of 201 Exhibit 3 Parks & Recreation Department Master Plan Update – Appendices Sept. 2023 (on file in the Office of the City Clerk) Sept. 26, 2023 Item #10 Page 163 of 201 1 From: Liam Dunfey <ldunfey@gmail.com> Sent: Friday, September 1, 2023 2:17 PM To: Parks and Recreation <parksandrec@CarlsbadCA.gov>; Teresa Acosta <Teresa.Acosta@carlsbadca.gov> Subject: Re: Updated Parks & Recreation Department master planࠛࠜ Thanks for passing this along. In the La Costa Valley HOA (1000 homes), we've had noise and nuisance problems with pickleball, and it has divided our community. In addition to the controversy, there is pending litigation, security costs, and Board/staff time allocation to this recreation. I strongly suggest keeping pickleball off of existing tennis courts and away from people's homes. I'm sure struggling strip malls and/or the Carlsbad mall would welcome creating pickleball courts/lines in their unused parking lots to drive back business and keep the noise and nuisance away from others that don't want to hear it. Warm regards, Liam Exhibit 4 Sept. 26, 2023 Item #10 Page 164 of 201 From: Curtis Popp <curtis.popp@gmail.com> Sent: Friday, September 1, 2023 1:36 PM To: Parks and Recreation <parksandrec@CarlsbadCA.gov> Subject: Re: Updated Parks & Recreation Department master plan Can we just get more fields for sports practice because I'm tired of driving 20 minutes to La Costa, I mean South Carlsbad, for freaking soccer practice. On Fri, Sep 1, 2023, 13:22 City of Carlsbad <parksandrec@carlsbadca.gov> wrote: The updated plan moves to final stages of review and approval.Image removed by sender. View as Webpage Sept. 26, 2023 Item #10 Page 165 of 201 Full Name Vera Flame Organization (if applicable) **SKIPPED** Email veraflameother@gmail.com Comment I love Pointsettia Park and Aviara Park. However, I don't see a "stage" at Aviara park and that's mentioned in the accomplishments. (I'm there almost every day.) It would be great if you could include a project for improvements to the website in the plan. It is not very user-friendly and it's difficult to find and register for parks and rec offerings, like classes. I'm completely in favor of adding more shade and planting more trees, as specified (especially in the dog parks). I love to see a project to replace the mulch at Agua Norte dog park with grass. The number of dog parks is sufficient, so I agree with not adding more. Thanks for all your hard work on creating this plan and getting stakeholder input :) Which of the following does your comment apply to? Existing park facilities Other Page | 1Sept. 26, 2023 Item #10 Page 166 of 201 Full Name Howard Krausz Organization (if applicable) North County Advocates Email Hkrauszmd@gmail.com Comment The Parks and Rec Master Plan update preface or introduction should clearly state what is considered a park. What is considered park acres needs to be consistent throughout city documents such as the GMP and the CFIP. Carlsbad will only meet the GMP performance standard of 3 acres/1000 residents in each quadrant once Veterans' Park is completed and its acres are divided equally among the for quadrants to on paper make up for a deficit in the SW quadrant. But given roughly 3 acres/1000 residents, figure 61 labeled "park acres" on page 81 is patently false and misleading. Maybe Carlsbad owns or manages 11.85 acres of open space but that can't all be parks. This benchmarking needs to be corrected and clarified. Finally, a map that shows exactly where the parks are located, not circles around them would be helpful as would a map of population density so the two can be compared. That would give a graphic picture of the proximity of parks to where people live. Obviously much commendable effort has gone into this comprehensive update. Only a little more work is needed to make it much more transparent. Which of the following does your comment apply to? Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 167 of 201 Full Name Emily Barnes Organization (if applicable) **SKIPPED** Email emrbarnes@gmail.com Comment Hi, Please make sure HOAs and neighbors are not having to deal with the increase of noise from pickleball courts because the city is t providing enough in suitable areas or indoors. HOAs and long time residents shouldn’t have to shoulder this responsibility of city parks and recs. We are a pickleball fam and have buy relatives in the business, but we still do not want the noise close to our houses, or to have to keep telling people to go to courts for pickleball and not tennis. Thanks. Which of the following does your comment apply to? Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 168 of 201 Full Name Leigh Needham Organization (if applicable) **SKIPPED** Email leigh_oldach@hotmail.com Comment Carlsbad needs to institute a reservation system for the pickleball and tennis courts at Poinsettia Park. I live 7 houses from the park and have never been able to play because the lines are endlessly long - particularly with Pickleball. And you have to play-in to the pickleball courts (akin to a quarters pool table at a dive bar) - which means families and groups of friends are unable to play opposite each other. Beginners would also never be able to play consistently because they'd never win a game. People can get pretty heated over there - which is not good for community relations. A nominal charge of $1-$3 an hour would fix this problem and pay for the reservation system. If La Costa Greens can have a reservation system for their 4 courts I would think the city of Carlsbad could do it too! Thank you. Which of the following does your comment apply to? Existing park facilities Page | 1Sept. 26, 2023 Item #10 Page 169 of 201 Full Name Christine Kerrest Organization (if applicable) **SKIPPED** Email christine.kerrest@gmail.com Comment We’d love to see an update to stagecoach park! Which of the following does your comment apply to? Existing park facilities Page | 1Sept. 26, 2023 Item #10 Page 170 of 201 Full Name jaye gleyzal Organization (if applicable) **SKIPPED** Email jaye.office@gmail.com Comment For outdoor pickleball courts I recommend sites that are 500 feet or more from the closest residence. I am a homeowner whose HOA is allowing pickleball play on existing tennis courts. A professional noise study confirmed the noise levels are above allowable residential levels per the San Diego County noise ordinance. The HOA and I are heading to court. It has been a long, unpleasant, and still ongoing process to regain my right to peaceful use of my home. By the way, indoor pickleball courts are great! Which of the following does your comment apply to? Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 171 of 201 Full Name Emelyne Sablan Organization (if applicable) **SKIPPED** Email resandiego@gmail.com Comment Please add more pickleball courts. I appreciate the Poinsettia Park courts, however it is often busy with a long wait to play on the 6 courts. Meanwhile the excessive tennis courts mostly are empty but take up a lot more space. It would relatively inexpensive to add portable nets and to paint pickleball lines on 2 or 3 of those courts. Please consider this so that we can share the under utilized courts and serve more of the community. Also if the city is looking to make money if a larger pickleball facility is built with bleachers then Carlsbad can host and charge for PB tournaments. This would also bring more tourist dollars to the area. Similar to other areas with multiple courts 20+ such as Palm Springs, Phoenix, St George, Naples etc. Of course Carlsbad is a more desirable area and could be a very popular pickleball vacation destination. I am also over 50 and appreciate the senior recreation programs. Which of the following does your comment apply to? Adult 50+ recreation programs Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 172 of 201 1 From: K J <korbysmith@gmail.com> Sent: Monday, September 4, 2023 4:56 PM To: Parks and Recreation <parksandrec@CarlsbadCA.gov> Cc: K J <korbysmith@gmail.com> Subject: Website Question Who do we need to speak with about turning a couple of the tennis courts into pickleball courts at Poinsettia? It is ridiculous how many people are wanting to play pickleball there and you walk around the tennis courts and the majority are not even being used. Seems like this should have already been done? Are you guys not aware of the need? Thanks - KS Sept. 26, 2023 Item #10 Page 173 of 201 Full Name German Gutierrez Organization (if applicable) **SKIPPED** Email germanggp@gmail.com Comment It would be nice to have public soccer and basketball courts. Which of the following does your comment apply to? Adult 50+ recreation programs Adult recreation programs Existing park facilities Planned park facilities Youth recreation programs Page | 1Sept. 26, 2023 Item #10 Page 174 of 201 Full Name ELIZABETH ROBINS Organization (if applicable) **SKIPPED** Email blp416@gmail.com Comment Hello, I am writing to continue the dialogue regarding converting unused tennis courts (2) into 8 pickleball courts specifically at Poinsettia Park. It is such a beautiful facility, but the frustration lies in the very fact that on any given day at any given hour, there is an extraordinary demand for courts while so many tennis courts sit empty. The reality is that pickleball is the fastest growing sport in the US. It is fun and appropriate for ALL ages and fitness levels, and if managed properly could be a revenue generator with regards to clinics and friendly tournaments! I come from Chicago which has now finally embraced the times and has added several new courts as well as converted several tennis courts across the city. They now host the Chicago Open generating $$$ for the City. Truly it's a WIN WIN for all, and the hesitancy and resistance to this just doesn't make sense any more. The research on the demand, the impact on the community, and risk/reward for the Carlsbad Park District has long since been done. It's past time to take action on this!!! Which of the following does your comment apply to? Adult 50+ recreation programs Adult recreation programs Existing park facilities Planned park facilities Youth recreation programs Page | 1Sept. 26, 2023 Item #10 Page 175 of 201 Full Name Alex Hamner Organization (if applicable) **SKIPPED** Email alexandtroy@yahoo.com Comment Please add more pickleball courts to Poinsettia Park. There is a serious need and the cost/benefit of the space utilization is better than pretty much anything else you could do with public space. And put in 8+ courts at any and all new or existing parks. The sport is fun and accessible for every age and ability. I’ve offered my assistance to help plan:design courts before, for free, and have the pickleball background to support my assistance. (Playing for 15 years, multi-time national champion, inducted into the pickleball hall of fame, friends with one of the sport’s founding family…) Carlsbad is very low on the court per capita scale and there is no excuse for it. Pickleball is an activity that families can do together, women can play equally with men, there can be leagues, lessons, tournaments, or purely social play for every age. Let’s GO! Which of the following does your comment apply to? Adult 50+ recreation programs Adult recreation programs Existing park facilities Planned park facilities Youth recreation programs Page | 1Sept. 26, 2023 Item #10 Page 176 of 201 1 From: Gary Schneir <garyschneir@gmail.com> Sent: Friday, September 8, 2023 11:13 PM To: Council Internet Email <CityCouncil@carlsbadca.gov> Subject: Master Plan City Council Meeting comments Hi, I first moved to Carlsbad in 1990 and over the past 30 years have taken advantage of a number of the activities offered by the Parks and Recs department, primarily at both Stagecoach and Calavera Hills parks. I have recently taken up Pickleball and have been a frequent user of the courts at Poinsettia park. However due to the number of players there, I have been searching for less crowded facilities and often play at both Brengle Terrace and even Melba Bishop, even though those are up to 30 minute away from my house, I rarely wait more than a few minutes for a game at those locations compared to up to a 30+ minute wait at Poinsettia. I would welcome additional pickleball courts in Carlsbad and avoid a 30 minute drive to play. From what I understand Carlsbad Parks and Recs has the contract to manage the San Dieguito Union Sports Complex on Calle Barcelona. I also heard that San Dieguito Union School District is considering putting Pickleball Courts at that location. I know noise is an issue, but there are places at this location which are at least 500 feet away from any homes in all directions. Has or can the City of Carlsbad consider a partnership with the School District and look into using this site for additional Pickleball courts. It would not be removing any tennis courts, and a 500' buffer should avoid any noise related issues but it may still be worth budgeting some sound mitigation material regardless of the location. Sincerely, Gary Schneir Sept. 26, 2023 Item #10 Page 177 of 201 Full Name Steven Wagner Organization (if applicable) **SKIPPED** Email steve@outdoorinsight.com Comment Please add more outdoor pickleball courts!!!!! Preferably around La Costa area. Thank you Which of the following does your comment apply to? Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 178 of 201 1 From: Lance Schulte <meyers-schulte@sbcglobal.net> Sent: Thursday, September 14, 2023 6:43 PM To: Council Internet Email <CityCouncil@carlsbadca.gov>; Kyle Lancaster <Kyle.Lancaster@carlsbadca.gov>; CarlsbadLCPA@coastal.ca.gov; Eric Lardy <Eric.Lardy@carlsbadca.gov>; 'Smith, Darren@Parks' <Darren.Smith@parks.ca.gov>; 'Moran, Gina@Parks' <Gina.Moran@parks.ca.gov>; Homer, Sean@Parks <Sean.Homer@parks.ca.gov>; City Clerk <Clerk@carlsbadca.gov> Cc: 'People for Ponto' <info@peopleforponto.com> Subject: Public input to next Carlsbad Council & Parks Commission meetings on Growth Management Plan & Park Master Plan Updates; and Carlsbad Local Coastal Program Amendment and State Park Planning Dear Carlsbad Council, Parks & Planning Commissions; and CA State Parks & Coastal Commission: A recent trip to Denali National Park provided two key lessons Carlsbad and the State of California should consider for Ponto. 1st lesson: Alaska receives sustainable social/economic benefits from Denali Park as the unsustainable mining (in Carlsbad’s case Development focused) economy wounded down. The Park provides the sustainable amenity that now ‘defines’ and funds Alaska’s economy. This is a key lesson for Carlsbad & California. That is that old development models - mining in the case of Alaska, and land development & living off past (and now inadequate) investments in parks in the case of Carlsbad & California parks – need to be replaced with a new Park investment model that provide the needed amenity and economic drivers for the new social/economic futures. A social future of exclusively of high-density housing that requires significant parks within walking distance, large Coastal parks for growing inland residents/visitors, and the most logical and cost effective way to address Coastal erosion of parkland accelerated by sea level rise. Parks and Coastal Parks are sustainable resources that promote Carlsbad’s & California’s societies and economies. As a land use, there are limited suitable vacant land opportunities to provide these sustainable resources – such as the last two vacant Ponto sites – the last for miles of coastline. If these last two vacant sites are developed they are lost forever. Ponto Park can provide sustainable social/economic benefits for Carlsbad and California but the time to act is now. It took 10-years of citizen input to get Denali Park and convert commercial use of that land. We are coming up on 8-years of citizen input to create Ponto Park. 2nd lesson: On the way back from Denali a movie on the plane illustrated the above lesson; and so clearly presented the role and legacy opportunity you are provided. The movie starts slow, but stick with it to the end. It is beautiful and thoughtful; and so highly relevant to Ponto Park. The movie is “Living” starting Bill Nighy, and is a must see for the City Council and City and State staffs. It tells an old story that seems to be repeating itself in Carlsbad https://en.wikipedia.org/wiki/Living_(2022_film) “Living” illustrates the essence of what Carlsbad, and other, citizens have gone through. It provides critical insights into the choices each individual City Council member and each City and State staff member make, or do not make, that have a lasting forever impact - good or bad. It provides a mirror to one’s personal responsibility and accountability, one’s moral and ethical integrity, and one’s legacy or failure to make a lasting positive difference. It mirrors citizens’ Ponto Park experience. We can only hope there are a few ‘Mr. Williams’ (although not the reason Mr. Williams came to the light) on the Carlsbad Council and Staff as this is critically needed. We hope watching “Living” that our State representatives and staffs find their purpose reinforced, and motivated. Sept. 26, 2023 Item #10 Page 179 of 201 2 We all have a once in a lifetime or career opportunity to create what is clearly needed – Ponto Park – for future generations at Coastal South Carlsbad and our San Diego Coast. The time, your time, is NOW. This last bit of suitably sized/dimensioned vacant land at Ponto needs to be committed to Park use or it will be lost forever. Future generations will remember you based on what you do now. Sincerely, Lance Schulte One of many People for Ponto citizens PS: As Gandhi said “Your tomorrow depends entirely on what you do today” & “You must be the change you wish to see in the world” Sept. 26, 2023 Item #10 Page 180 of 201 Full Name Douglas Gore Organization (if applicable) **SKIPPED** Email douglasgore4@gmail.com Comment Pickleball is the fastest growing sport in the US. People come from other cities to play tennis at Poinsettia Park. People come from other cities & states to play pickleball, staying for a week(s), speeding money adding value and dollars into the city. There are 6 pickleball courts and 34 tennis courts in the City of Carlsbad. We have been trying for 3+ years to get more pickleball courts at Poinsettia Park. Why are the empty tennis courts not being used for pickleball? The 2023-2030 Master Plan: “Pickleball courts demand: Residents have signaled an intense demand for additional pickleball courts, pointing to Poinsettia Park's overcrowding. Observations reveal underused tennis courts in contrast to busy pickleball ones, leading to suggestions of converting specific tennis spaces.” Convert 2 of the southeastern tennis courts into 8 pickleball courts; farther away from homes than the existing courts. Greatly reduce overall noise by using a new sound absorbing material, 2x-3x more efficient than the existing soundproofing material being used. Farther away, better sound barrier, equals a greater reduction in noise. Not found in the Master Plan: Poinsettia Park, Consistency Determination, CD 2023‐ 0004 (PUB2023‐0006) “Carlsbad City Planner APPROVES: Replace two courts in the southeastern corner of the tennis complex with eight pickleball courts.” A petition with about 600 signatures requesting the conversion of 2 tennis courts into 8 pickleball courts was given to P&R in May Which of the following does your comment apply to? Existing park facilities Page | 1Sept. 26, 2023 Item #10 Page 181 of 201 Full Name Andrew Sutter Organization (if applicable) **SKIPPED** Email dsutter82@twc.com Comment Participation in pickleball at the city's various venues has increased significantly over the past few years due to the increased popularity of the game. Also, with more employed people working from home with flexible hours, daytime use of courts has increased. Construction of the 6 courts at Poinsettia Park helped, but those courts continue to get more and more use resulting in long wait times for players between games. The city should build more pickleball courts and/or convert underutilized tennis courts to pickleball. The tennis courts at Poinsettia Park are largely empty throughout the day and some of those courts could be easily converted to pickleball courts to better serve the needs of the residents of Carlsbad. Which of the following does your comment apply to? Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 182 of 201 Full Name Jeff S. Moody, P.E. Organization (if applicable) **SKIPPED** Email jmoodyca@gmail.com Comment I would like to advocate for more pickleball courts in Carlsbad. I see an easy temporary solution is for the conversion of 2 tennis courts at Poinsettia Park to 4 pickleball courts, even if only striped for dual use. This would greatly balance the demand for pickleball courts at the park. Which of the following does your comment apply to? Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 183 of 201 Full Name Douglas Hansen Organization (if applicable) **SKIPPED** Email doug6636@gmail.com Comment I understand the pros and cons you face about pickleball, but as an avid player, I want to say that we need more public courts wherever possible. The tennis folks have a right to courts, but if you look anywhere in north county where there are tennis courts and pickleball courts, you will find that pickleball players outnumber tennis players 50 to one, anytime day or night. Don't know what to do about the noise issue. All I do know is that it is a bummer waiting 15 to 30 minutes between games at Pointsettia because of all the people waiting to play. Which of the following does your comment apply to? Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 184 of 201 Full Name Jessica Bremer Organization (if applicable) **SKIPPED** Email jessbremer83@gmail.com Comment Please correct a mislabeled existing dog park on the plans. Hidden Canyon Park is NOT a dog park. It is the Ann D. L'Heureux Dog Park and has a completely different street location, address and parking lot. The community residents do not need any more challenges trying to keep off leash dogs out of Hidden Canyon Park and the pet waste left behind by irresponsible dog owners. Thank you. Which of the following does your comment apply to? Existing park facilities Page | 1Sept. 26, 2023 Item #10 Page 185 of 201 Full Name Alexandra Cipparone Organization (if applicable) **SKIPPED** Email acipparone@gmail.com Comment Holiday Park needs to be restored back to its original layout so that all age groups of children can safely enjoy it. There are no play spaces for younger children. Holiday Park used to be one of the best playgrounds in Carlsbad because of its wide range of activities for children. Now it is a shell of its former self. People do not feel safe to go to Pine Avenue Park instead. This is a specific need for a specific location - right next to your preschool programs as well as across the street from a library that you're trying to encourage better patronage at. Please follow through and restore this park. Which of the following does your comment apply to? Existing park facilities Page | 1Sept. 26, 2023 Item #10 Page 186 of 201 Full Name andrew vick Organization (if applicable) **SKIPPED** Email andrewjvick@gmail.com Comment Pickleball. Pickleball. Pickleball. We need more courts. The waits for courts in carlsbad are horrible. Tennis courts go unused. A) Convert some tennis courts to pickleball. B) build more pickleball courts. Which of the following does your comment apply to? Adult 50+ recreation programs Adult recreation programs Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 187 of 201 1 From: Lee Cuthbert <leecuthbert2222@gmail.com> Sent: Friday, September 15, 2023 7:59 PM To: Parks and Recreation <parksandrec@CarlsbadCA.gov> Subject: Re: Updated Parks & Recreation Department master planࠛࠜ This email said there will be construction of Poinsettia Park’s “ first outdoor Pickleball courts” Were you all aware that there already ARE outdoor Pickleball courts there?! And we need more! Was this a typo? Please let me know Thank you Lee Cuthbert Sept. 26, 2023 Item #10 Page 188 of 201 Full Name Alexandra Cipparone Organization (if applicable) **SKIPPED** Email acipparone@gmail.com Comment I would like to see the City of Carlsbad offer Spanish Language classes across multiple age groups but most importantly for children. Offering Spanish classes honors the multicultural population of our city as well as our proximity to Spanish-speaking countries. Which of the following does your comment apply to? Youth recreation programs Page | 1Sept. 26, 2023 Item #10 Page 189 of 201 Full Name Chaco Clotfelter Organization (if applicable) **SKIPPED** Email chaco@brokerchaco.com Comment I request that of the ten highly unused tennis courts at Poinsettia Park, 4 of them be converted to pickleball courts. I am waiting an average of 30 to 45 minutes to play one game or pickleball most evenings. Thank you. Which of the following does your comment apply to? Adult 50+ recreation programs Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 190 of 201 1 From: Michael Galvin <exhogster@gmail.com> Sent: Saturday, September 16, 2023 12:16 PM To: Parks and RecreaƟon <parksandrec@CarlsbadCA.gov> Subject: AddiƟonal Pickleball Courts Poinseƫa Park Dear Parks & RecreaƟon Commission, I write this email in full support of addiƟonal pickleball courts at Poinseƫa Park. I use the courts regularly and they are almost always full with players waiƟng to play from 8:00am to 10:00pm. It is a great facility and Carlsbad was way ahead of the curve building them iniƟally but the popularity of the sport has created the obvious need for more courts. Thank you for your consideraƟon. Sincerely, Michael Galvin 2952 Doreet Way Carlsbad, CA 92008 Sent from my iPhone CAUTION: Do not open aƩachments or click on links unless you recognize the sender and know the content is safe. Sept. 26, 2023 Item #10 Page 191 of 201 Full Name DeeDee Trejo Organization (if applicable) **SKIPPED** Email ddrowlett@gmail.com Comment Can you please NOT plant Fox Tails? They are very dangerous to animals (dogs). I would also ask that you REMOVE them from the Rail Trail, there are so many and its very harmful to all the dogs that walk through. Which of the following does your comment apply to? Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 192 of 201 1 From: Aysin Neville <aysinneville@gmail.com> Sent: Sunday, September 17, 2023 2:04 PM To: Parks and Recreation <parksandrec@CarlsbadCA.gov> Subject: Re: Updated Parks & Recreation Department master planࠛࠜ Hello, I am a Carlsbad resident who very much appreciates these updates. I love our parks and variety of entertainment options that are afforded us by this fine city. Not sure if our beaches are within this department’s responsibility, and if it is please hear me out! If not please pass it on to who is. For the last several years (especially since Covid started), we are seeing more and more dogs on our beaches. I have seen them defecate, urinate and jump on people frequently. Last week, I stepped on poop myself and saw a two year old do the same! I have corresponded about this with the life guards, police, and recently police rangers (apparently there are only two in our large city). They all said they are well aware of this problem but too short handed to do anything about it. We have clear signs that says “No Dogs” and laws that should stop the dog owners from bringing their dogs to our beaches but they don’t seem to care. Why don’t we figure out a way to enforce our laws? This department and the city manager sends out regular emails. This important issue can be brought up in their newsletters to create awareness with the public and therefore increase compliance! We don’t hate dogs, we simply ask that they stay home or in city streets or in parks where they are allowed. We seem to enforce no smoking, no alcohol laws etc., why can’t we enforce No Dogs laws? Thanks for your consideration and I will keep writing about this until I see a resolution. All the best Aysin Neville 650 438 7451 Sent from my iPhone Sept. 26, 2023 Item #10 Page 193 of 201 Full Name Dustin Inada Organization (if applicable) **SKIPPED** Email dustininada@gmail.com Comment I started playing Pickleball this year and it’s greatly improved my social life and physical health. Playing at point is amazing but sometimes the wait it 30 minutes long. I’ve never seen any public sports courts with such long wait times. Building more or converting the existing tennis courts, which are never as busy as the Pickleball courts would be a huge addition to our community. Pickleball courts also has the best person to square footage ratio compared to tennis, basketball, soccer. Thank you for your time. Which of the following does your comment apply to? Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 194 of 201 Full Name Kathy Joseph Organization (if applicable) **SKIPPED** Email kathleenmaryjoseph@gmail.com Comment Please build new pickleball courts at poinsettia so we can have 2 advanced, 4 intermediate, and 2 beginner’s Which of the following does your comment apply to? Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 195 of 201 Full Name Paul Thornton Organization (if applicable) **SKIPPED** Email marinerpault@gmail.com Comment We need more pickleball courts in Carlsbad, and if possible, at Poinsettia Park! Everyday by 9am, and sometimes from the moment the gate is opened at 8am, the courts are full and there's a wait to play. Usually by 9:30am I leave the pickleball courts at Poinsettia because the wait is too long - usually 20 - 25 paddles deep. All this while the tennis courts are often empty, or being played 1 on 1. This is about the best use of the space (real estate), and the ability to give the most amount of people access to our city recreational facilities. Pickleball is the fastest growing sport in America and it's going to continue to grow. It seems common sense, that we can have 4 courts of pickleball with 16 players making use of the same space as a tennis court with only 2 or 4 playing, then logically, tennis courts should be converted and new pickleball courts built to optimally serve and benefit our community. To do otherwise, would be to neglect the needs of the Carlsbad residents. Thanks. Which of the following does your comment apply to? Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 196 of 201 Full Name Sherry HUANG Organization (if applicable) **SKIPPED** Email huann350373@gmail.com Comment Please add more pickleball courts or make existing tennis courts multi use. Pickleball creates a strong sense of community and allows people to socializes. More and more people of all age group are getting into pickleball and it would be great if Carlsbad can represent the pickleball community in San Diego county. Which of the following does your comment apply to? Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 197 of 201 Full Name Hao Zhou Organization (if applicable) **SKIPPED** Email haozhou98@yahoo.com Comment It will be great to add more pickleball courts to Poinsetti Community Park. As there are always players waiting to play. Some Ti es 15or more paddles are lines up to play. The courts can be more utilized by more people than the idle tennis courts. Thanks. Which of the following does your comment apply to? Adult 50+ recreation programs Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 198 of 201 Full Name Michael Sarkin Organization (if applicable) **SKIPPED** Email designernaturalshades@gmail.com Comment I am a resident of the Aviara community of Carlsbad and am a regular pickleball player at Poinsettia Park. Inasmuch, I am in full support of adding more/additional pickleball courts. Thank you for your consideration. Which of the following does your comment apply to? Existing park facilities Planned park facilities Page | 1Sept. 26, 2023 Item #10 Page 199 of 201 Full Name Joshua Lofgren Organization (if applicable) **SKIPPED** Email joshlofgren@gmail.com Comment Hello my name is Josh. I was raised in Carlsbad (CHS graduate '07, and I still live here). I'm an avid disc golf player and saw that the sport was mentioned several times in the report. I think that the area around Hidden Valley Canyon Park/Buena Vista Creek ecological reserve could be a great place for a park. Disc golf is rare in the sense that you don't have to cut down trees, or trim grass for a course. Working with nature actually makes for a better course. Are there other areas that the city is considering? Which of the following does your comment apply to? Page | 1Sept. 26, 2023 Item #10 Page 200 of 201 Full Name glenn Rosuck Organization (if applicable) **SKIPPED** Email glennrosuck@gmail.com Comment I am writing to request that the city of Carlsbad produce more pickle ball courts to play on. I understand the a study has been completed at Pointsettia Park. We have 6 beautiful courts now that are completely filled up every morning by 9 am. This includes both social courts 1-4 and challenge courts 5 & 6. The courts are beautiful and probably one the best pickleball courts in San Diego. We also have 10 equally beautiful tennis courts. The pickleball courts are filled up from 9am til 10:00 pm everyday with 30-40 players waiting to get on the courts. With that number it's 4 on and 4 off. And they basically having to wait 15-20 minutes to get back on a court. The tennis courts usually have about 6-8 courts being used until 10:00 am Monday - Friday. Then they pretty much sit empty. I ride my bike around the park and see this and it frustrates me. On the weekends they might stay busy til noon and then only 2-4 courts are being used. So pickleball players are waiting to play (weekends usually up to 50 players). Why not convert 2 courts to 6 more pickle ball courts. If they take the 2 South East courts and put up acoustical backing, they neighbors will hardly hear any noise. I know they make acoustical backing that would cover both courts for less than $120,000. Also, the courts need more new signs regarding music being played and court etiquette. Ample parking to cover both pickle ball and tennis plus dog parks. Pickle ball is now played by over 10,000,000 500% growth in 4 yrs. Which of the following does your comment apply to? Existing park facilities Page | 1Sept. 26, 2023 Item #10 Page 201 of 201 Parks & Recreation Department Master Plan Update, 2023-2030 Kyle Lancaster, Parks & Recreation Director Mick Calarco, Recreation Services Manager Neelay Bhatt, Founder and CEO, Next Practice Partners Sept. 26, 2023 – City Council Meeting 1 RECOMMENDED ACTION Adopt a resolution approving the 2023-2030 Parks & Recreation Department Master Plan Update ITEM NO. 10: MASTER PLAN UPDATE 2 ITEM NO. 10: MASTER PLAN UPDATE www.carlsbadparksplan.com Where are we today?Where are we going?How do we get there? 3 2015 P&R Department Master Plan Implemented 4 ITEM NO. 10: MASTER PLAN UPDATE ✓Pine Avenue Community Park (~$11.6M) •Community center, ornamental gardens/plaza and community garden ✓Poinsettia Community Park (~$8.1M) •Playground, arena sports field, pickleball courts, dog park and restroom ✓Aviara Community Park (~$3.8M) •Outlook with covered stage, picnic areas, catering facility and restroom ✓Calavera Hills Community Park (~$1.5M) •Entryway with fitness circuit and picnic areas, and a community garden KEY PARK PROJECTS IMPLEMENTED 5 ITEM NO. 10 - MASTER PLAN UPDATE ✓Completed feasibility studies: multi-gen community center and adventure park ✓Trained staff on cost of service, revenue generation and pricing of programs ✓Developed strategies to increase awareness/participation rates of programs ✓Restructured/expanded identified core program areas for fitness and wellness, outdoor action adventure, environmental education, culinary arts/dining KEY ACTION ITEMS IMPLEMENTED 6 ITEM NO. 10: MASTER PLAN UPDATE www.carlsbadparksplan.com WE’VE ARRIVED 7 Carlsbad Community Vision 8 •Seeking input on parks and rec priorities started with the Carlsbad Community Vision - Nine core values important to community, created in 2010 and verified in 2022 via development of city five-year strategic plan ITEM NO. 10: MASTER PLAN UPDATE 9 Community Engagement 10 49% Male 11 12 49% Male 1,766 ONLINE SURVEY RESPONDENTS 20+ INTERCEPT SURVEYS STATISTICALLY RELIABLE SURVEY RESPONDENTS 400 WEBSITE COMMENTS 8 4 KEY LEADER & FOCUS GROUP MEETINGS KEY LEADER INTERVIEWS PUBLIC FORUMS 212100+CARLSBADPARKSPLAN.COM PARTICIPANTS 13 ITEM NO. 10: MASTER PLAN UPDATE •Goal for responses: 375 •Actual completed responses received: 400 •Residents randomly selected to receive survey by U.S. mail •Residents returned survey by mail or completed it online •95% level of confidence and +/- 4.5% margin of error Note: Respondents were asked to respond to all questions pertaining to participation based on pre- pandemic conditions when offerings were at full capacity. Some questions had fewer respondents. STATISTICALLY RELIABLE SURVEY 14 HOW HOUSEHOLDS RATE THE OVERALL QUALITY OF THE CITY PARKS & RECREATION DEPARTMENT PROGRAMS THEY’VE PARTICIPATED IN 43% Excellent by percentage of 142 respondents who indicated they had participated, before the start of COVID‐19 (excluding “don’t know”) 15 Good 53% Excellent 43% Fair 4% TOP NEEDS FOR RECREATIONAL PROGRAMS 0%20%40%60%80%100% Adult fitness and wellness programs Senior adult and fitness programs Adult sports programs Aquatics programming Cultural arts programs Culinary arts (cooking, baking, etc.) City-sponsored special events Senior trips/other senior programs Adult fitness and wellness programs was recreation need cited by majority of residents 16 HOW WOULD YOU RATE THE PHYSICAL CONDITION OF ALL THE CITY OF CARLSBAD PARKS, RECREATION AND SPORTS FIELDS YOU HAVE VISITED? 43% Excellent by percentage of 342 respondents, 5% margin of error Good 54% Excellent 37% Fair 6% Poor 1% Not provided 2% 17 174 156 92 87 86 63 Community parks Neighborhood parks Off-leash dog parks Outdoor swimming pools Outdoor pickleball courts Family picnic areas - covered and uncovered FACILITIES/AMENITIES MOST IMPORTANT TO HOUSEHOLDS (SELECT FOUR) Listed in top 4 most often 18 DO YOU OR YOUR HOUSEHOLD HAVE A NEED FOR COMMUNITY PARKS IN CARLSBAD? 76.5% 23.5% Yes No 20 DO YOU OR YOUR HOUSEHOLD HAVE A NEED FOR COMMUNITY PARKS IN CARLSBAD? 82.1% 74.8%77.0%73.2% 17.9% 25.2%23.0%26.8% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 92008 (NW)92009 (SE)92010 (NE)92011 (SW)21 DO YOU OR YOUR HOUSEHOLD HAVE A NEED FOR NEIGHBORHOOD PARKS IN CARLSBAD? 75% 25% Yes No 21 DO YOU OR YOUR HOUSEHOLD HAVE A NEED FOR NEIGHBORHOOD PARKS IN CARLSBAD? 75.8%74.1%77.0%74.2% 24.2%25.9%23.0%25.8% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 92008 (NW)92009 (SE)92010 (NE)92011 (SW)22 HOW WELL ARE YOUR NEEDS MET?* *Asked only of those who said they had a need. COMMUNITY PARKS NEIGHBORHOOD PARKS 23 HOW WELL ARE YOUR NEEDS CURRENTLY MET FOR COMMUNITY PARKS? 43.3%48.4% 35.9% 45.2% 38.8% 41.1% 46.2%33.9% 16.4% 9.5% 10.3%16.1% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 92008 (NW)92009 (SE)92010 (NE)92011 (SW) Not met Partly met Mostly met Fully met *Asked only of those who said they had a need. 24 HOW WELL ARE YOUR NEEDS CURRENTLY MET FOR NEIGHBORHOOD PARKS? 38.3%42.9% 27.3% 41.0% 40.0% 37.4% 40.9% 39.3% 20.0%14.3%27.3%13.1% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 92008 (NW)92009 (SE)92010 (NE)92011 (SW) Not met Partly met Mostly met Fully met *Asked only of those who said they had a need. 25 PLEASE RATE YOUR LEVEL OF SATISFACTION WITH THE OVERALL VALUE RECEIVED FROM PARKS & RECREATION DEPARTMENT by percentage of 375 respondents 22% 21% 45% 21% 4% 3% 6% Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Don't know26 WOULD YOU OR YOUR HOUSEHOLDS LIKE TO SEE THE CITY PLACE A GREATER EMPHASIS ON PARKS AND RECREATION PROJECTS, PROGRAMS AND SERVICES? by percentage of 331 respondents (excluding “not provided”) 60% INCREASE Increase 60% Maintain 38% Decrease 2% 27 MOST SUPPORTED PARKS & RECREATION IMPROVEMENTS by percentage of 400 respondents 39% 37% 38% 43% 39% 37% 50% 21% 23% 22% 19% 24% 30% 22% 33% 31% 31% 33% 29% 29% 24% 8% 10% 10% 6% 8% 5% 4% 0%10%20%30%40%50%60%70%80%90%100% Outdoor swimming pools Community gardens Senior center (age 50+) Better lighting in parks Amphitheater Family picnic areas (covered and uncovered) More shaded areas in parks Very supportive Somewhat supportive Not sure Not supportive 28 ITEM NO. 10: MASTER PLAN UPDATE •91% rate the conditions for parks, fields and facilities good or excellent •96% of the residents who participate in city recreational programs rate them as good or excellent •Residents’ top needs for park facilities are community/neighborhood parks –Of those who said they have a need for these facilities, only between 3% and 5% said their needs were not currently being met ENGAGEMENT SUMMARY 29 ITEM NO. 10: MASTER PLAN UPDATE •Community/neighborhood parks, off-leash dog parks, outdoor swimming pools and outdoor pickleball courts are residents’ most important amenities •Adult fitness and wellness, senior fitness and trips, aquatics, culinary arts and cultural arts, adult sports are residents’ highest program priorities •About two thirds of residents indicated they are satisfied or very satisfied with the value they receive from city’s Parks & Recreation Department ENGAGEMENT SUMMARY 30 NATIONAL COMPARISON •High levels of community satisfaction and perceived value •Above average visitation to parks, facilities and sports fields •Above average participation in recreation programs and activities ITEM NO. 10: MASTER PLAN UPDATE 31 Program Assessment 32 CORE PROGRAM AREAS •To strengthen health and wellness, identifying core program areas based on current and future community needs is crucial, as is focusing on specific program areas important to the community ITEM NO. 10: MASTER PLAN UPDATE 33 CORE PROGRAM AREAS A program area is considered core if it meets most of these criteria: •Provided for more than five years or is expected by the community •Accounts for 5% or more of the department’s overall budget •Is offered 3-4 seasons per year •Broad demographic appeal •Skill development tiers are available within the program area •Full-time staff are responsible for the program area •Facilities are specifically designed to support the program area ITEM NO. 10: MASTER PLAN UPDATE 34 Recreation Core Program Areas Core Program Areas Aquatics Camps Health & Wellness Learning & Development Parks & Facilities Reservations Special Events & Tours Sports Visual & Performing Arts 35 Adults 50 + Recreation Core Program Areas Adults 50 + Core Program Areas Clubs & Games Health & Wellness Hybrid & Virtual Classes Learning & Development Special Events & Tours Visual & Performing Arts 36 Service Area Mapping 37 SERVICE AREA METHODOLOGY •Developed using population data from Census and ESRI •Document gaps or overlaps in service area of varied parks/amenities ITEM NO. 10: MASTER PLAN UPDATE 38 ITEM NO. 10: MASTER PLAN UPDATE Asset Service Areas - Dog Parks 39 ITEM NO. 10: MASTER PLAN UPDATE Asset Service Areas - Pickleball Courts 40 ITEM NO. 10: MASTER PLAN UPDATE Asset Service Areas - Tennis Courts 41 ITEM NO. 10: MASTER PLAN UPDATE Asset Service Areas - Outdoor Pools 42 ITEM NO. 10: MASTER PLAN UPDATE Asset Service Areas - Community Parks / Special Use 43 ITEM NO. 10: MASTER PLAN UPDATE Asset Service Areas - Community Parks / Special Use - Other Parks and Rec Properties 44 Visioning & Strategic Action Plan 45 DEPARTMENT VISION AND MISSION Vision To strengthen community connectivity through inclusive world-class offerings and exceptional customer service Mission To promote community health and wellness while building a culture that embraces change and continuous improvement ITEM NO. 10: MASTER PLAN UPDATE 46 STRATEGIC ACTION PLAN FOCUS ITEM NO. 10: MASTER PLAN UPDATE •To maintain high-quality parks and recreation services enjoyed by community and adapt them to reflect current needs and priorities - Accomplishing strategies that require significant capital and/or operating expense will be contingent on availability of funding 47 FACTORS IN DEVELOPING STRATEGIES ITEM NO. 10: MASTER PLAN UPDATE - Carlsbad Community Vision - Carlsbad Strategic Plan (2023-2027) - Carlsbad Capital Improvement Program - Community and stakeholder input - Parks & Recreation Department staff input - Consulting team expertise and experience 48 STRATEGY CATEGORIES AND TERMS ITEM NO. 10: MASTER PLAN UPDATE •Categories: - Parks - Maintenance and Operations - Programs, Events and Facilities - Funding and Marketing •Terms: - Short (0-3 years) - Long (4-7 years) - Ongoing 49 PARKS STRATEGIES – SHORT TERM ITEM NO. 10: MASTER PLAN UPDATE •Seek direction on construction of added outdoor pickleball courts •Complete developer fee study for parks and present the findings •Lead tasks through construction of Veterans Memorial Park •Support tasks through construction of Monroe Street Pool Expansion 50 PARKS STRATEGIES – LONG TERM ITEM NO. 10: MASTER PLAN UPDATE •Enhance parks amenities, such as shade structures and seating •Lead tasks through construction of Robertson Ranch Park •Support conceptual design tasks of South Carlsbad Coastline Project •Support tasks through construction of ADA Beach Access Ramps 51 MAINTENANCE & OPERATIONS STRATEGIES – SHORT TERM ITEM NO. 10: MASTER PLAN UPDATE •Invest in upgrading aging infrastructure with operating/CIP budgets •Explore partnering with organizations or individual volunteers 52 MAINTENANCE & OPERATIONS STRATEGIES – LONG TERM ITEM NO. 10: MASTER PLAN UPDATE •Utilize Better Impact database to enhance volunteer management •Invest in equipment/technology to improve maintenance efficiency 53 PROGRAMS/EVENTS/FACILITIES STRATEGIES – SHORT TERM ITEM NO. 10: MASTER PLAN UPDATE •Review and prioritize requests for new programs and events •Offer multicultural programs that reflect the community's diversity •Expand training on program development/effective communication •Explore expansion of scholarship program/other financial assistance 54 PROGRAMS/EVENTS/FACILITIES STRATEGIES – LONG TERM ITEM NO. 10: MASTER PLAN UPDATE •Implement relevant Age Friendly Action Plan recommendations •Expand indoor recreation offerings - growing active adult population •Enhance aquatic offerings at Monroe Street Pool upon its expansion 55 FUNDING AND MARKETING STRATEGIES – SHORT TERM ITEM NO. 10: MASTER PLAN UPDATE •Implement fee study findings to ensure Carlsbad is competitive •Consider corporate partnerships, sponsorships/naming, foundations 56 FUNDING AND MARKETING STRATEGIES – LONG TERM ITEM NO. 10: MASTER PLAN UPDATE •Consider developing a cost recovery policy for department offerings •Develop a professional photography policy and fee at historic parks 57 ACTION OF COMMISSIONS ITEM NO. 10: MASTER PLAN UPDATE •On Sept. 18, 2023, the Senior Commission, and the Parks & Recreation Commission, accepted the 2023-2030 Parks & Recreation Department Master Plan Update and recommended its approval by the City Council 58 RECOMMENDED ACTION Adopt a resolution approving the 2023-2030 Parks & Recreation Department Master Plan Update ITEM NO. 10: MASTER PLAN UPDATE 59 10 MIN. - ½ MILE WALK 61 10 MIN. - ½ MILE WALK 62 10 MIN. - ½ MILE WALK 63 10 MIN. - ½ MILE WALK 64 10 MIN. - ½ MILE WALK 65 10 MIN. - ½ MILE WALK 66 10 MIN. - ½ MILE WALK 67 10 MIN. - ½ MILE WALK 68 10 MIN. - ½ MILE WALK 69 10 MIN. - ½ MILE WALK 70 10 MIN. - ½ MILE WALK 71 10 MIN. - ½ MILE WALK 72 10 MIN. - ½ MILE WALK 73 10 MIN. - ½ MILE WALK 74 10 MIN. - ½ MILE WALK 75 10 MIN. - ½ MILE WALK 76