HomeMy WebLinkAbout2023-11-14; City Council; ; Homelessness Action Plan Fiscal Year 2022-23 Annual Report and Fiscal Year 2024-25 Funding PlanCA Review __MK____
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Nov. 14, 2023
Mayor and City Council
Scott Chadwick, City Manager
Mandy Mills, Housing & Homeless Services Director
mandy.mills@carlsbadca.gov, 442-339-2907
Chris Shilling, Homeless Services Manager
chris.shilling@carlsbadca.gov, 442-339-2284
Homelessness Action Plan Fiscal Year 2022-23 Annual Report and Fiscal
Year 2024-25 Funding Plan
Districts: All
Recommended Action
1.Receive a report on the annual Homelessness Action Plan data.
2.Adopt a resolution approving the Fiscal Year 2024-25 Homelessness Action Plan Funding
Plan and directing city staff to include the Funding Plan’s activities in the city’s
Preliminary Operating Budget.
3.Adopt a resolution authorizing staff to issue a request for proposals to use opioid
settlement funds for high impact abatement activities as directed in associated
settlement agreements.
Executive Summary
This report provides an update on the City of Carlsbad’s ongoing efforts to reduce
homelessness and its effects on the community, which are top priorities for the City Council.
The city continues to make steady progress toward the City Council’s homelessness goal,
implementing the actions in the City Council approved Homelessness Action Plan.
Staff are also presenting the draft Fiscal Year 2024-25 Homelessness Action Plan Funding Plan,
which identifies the most appropriate funding sources for each of the city’s initiatives and
directs resources to where they will have the biggest impact. Staff are recommending a total of
$6,007,328 in funding to implement the Homelessness Action Plan be considered as part of the
city’s draft operating budget for next fiscal year. This includes funding for a wide range of
services and programs that support the three key areas of focus in the action plan:
•Shelter and housing
•Outreach and access to services
•Public safety
Nov. 14, 2023 Item #7 Page 1 of 61
The proposed funding plan reflects additional anticipated grant revenue that will provide an
extra $1,075,381 in annual funding for direct homeless services, while reducing the city’s
General Fund expenditures for the services by $145,806 compared to the current fiscal year.
As a part of this report, staff are also providing an update on efforts to expend National Opioid
Settlements funds. The proposed request for proposals provided for the City Council’s
consideration was drafted to meet local needs and the spending requirements of the funds and
would be used to solicit proposals to provide substance abuse disorder outreach and education
services.
Explanation & Analysis
Background
The City Council has prioritized homelessness as one of its top city goals:
•In March 2021, the City Council established a priority goal for fiscal year 2021-22 of
reducing the unsheltered homeless population in Carlsbad.
•The City Council then included an updated goal to reduce homelessness and its impacts
on the community in the city’s five-year Strategic Plan.
•More recently, the City Council approved an updated Homelessness Action Plan on Feb.
7, 2023, which includes a comprehensive package of strategies and initiatives that the
city plans to carry out over the next five years to support this effort.
City staff present periodic reports to keep the City Council and the community updated on the
city’s efforts to reach the city’s goal, using multiple measurements to evaluate effectiveness. In
these updates, staff provide information on the number of individuals experiencing
homelessness in Carlsbad, performance metrics and outcomes, and updates on the
Homelessness Action Plan and program expenses.
These updates are intended to provide the City Council and the community with an opportunity
to monitor and evaluate the effectiveness of the city’s homelessness initiatives and discuss any
potential concerns and potential adjustments. Providing annual data for the previous fiscal year
along with the draft upcoming annual Homelessness Action Plan Funding Plan allows for
potential funding adjustments to be made based on changes or trends identified within the
data.
Annual report
The full report, attached as Exhibit 3, provides the annual data for July 1, 2022-June 30, 2023.
The report includes data for programs either contracted for or administered by the City of
Carlsbad. It is important to note that the Homelessness Action Plan was adopted by the City
Council on Feb. 7, 2023, eight months into the fiscal year. The city had also not yet received the
funds from the state’s Permanent Local Housing Allocation and Encampment Resolution
Funding Program, or from the federal Housing and Urban Development Department’s Rapid Re-
Housing funds.
Report highlights
•The 2023 Point-in-Time Count data showed a 20% decrease in the unsheltered
population in Carlsbad compared to the previous year.
•City of Carlsbad programs saw a 25% reduction in the number of unduplicated
individuals experiencing homelessness when compared to the previous fiscal year.
Nov. 14, 2023 Item #7 Page 2 of 61
• Programs funded by the city interacted with 565 unduplicated persons during fiscal year
2022-23, compared to 749 unduplicated persons during the previous fiscal year.
• City of Carlsbad programs helped transition 105 households into permanent housing
during fiscal year 2022-23 compared to 62 households during the previous fiscal year.
Housing placement data from the La Posada de Guadalupe emergency shelter is now
included, so there is an expected increase when adding another service provider. When
comparing the same data sources, without La Posada, to the previous fiscal year there
was a 3% increase in housing placements.
• City of Carlsbad programs provided homelessness prevention assistance to 75
households during fiscal year 2022-23. These services were provided through
Community Development Block Grant funding, which was included in the Homelessness
Action Plan Funding Plan starting in fiscal year 2023-24.
• The city has had a focused effort on connecting veterans experiencing homelessness to
the permanent housing options available to them. The data indicates that Carlsbad had
a 73% reduction in the number of veteran households experiencing homelessness from
June 2022 to June 2023, from 15 households to four households. The four veterans still
experiencing homelessness remain in temporary shelters.
• The data also show improvements in reducing the impacts of homelessness on the
community when comparing the last two fiscal years. The Police Department has seen a
23% decline in dispatched calls for service relating to homelessness between fiscal year
2021-22 and fiscal year 2022-23. Dispatched calls for service include times a community
member calls the Police Department to report an issue related to homelessness. It does
not include proactive calls for service, when a police officer initiates an interaction
without a community member calling. There were 3,754 dispatched calls for service
during fiscal year 2022-23 compared to 4,851 calls for service for the previous fiscal
year.
• The Employment & Benefits Specialist program was new in the reporting year and began
enrolling clients in October 2022. In the first nine months of the program, they served
36 individuals, with 15 employment placements and 16 individuals with benefits
enrollment.
Nov. 14, 2023 Item #7 Page 3 of 61
By-name list data
To better understand who is experiencing homelessness in Carlsbad and coordinate efforts with
community partners, the city is now maintaining a comprehensive database that lists all
individuals by name who are enrolled in homeless services programs operating within the city.
This list includes all homeless-dedicated programs and is not limited to programs funded by the
city.
The list is used during case conferencing to help the city better coordinate the efforts of all
partners. Data from the list also provides additional insight into the scope of homelessness in
Carlsbad. Using a by-name list has been a transition for all partners and city staff continue to
streamline processes for utilizing the data.
Carlsbad is currently the only jurisdiction in the county using a by-name list generated from the
county’s Homeless Management Information System enrollment data. Many of the city’s
community partners have not historically used the system as the main database for their
programs, so improving data quality and timeliness in Homeless Management Information
System has been an ongoing point of emphasis. The better the community is at ensuring all
people experiencing homelessness in the city have an up-to-date record in the Homeless
Management Information System, the better the by-name list will be as a coordination and
data tracking tool. Fiscal year 2022-23 is the first full year of data from this list and will be used
as a baseline for year-over-year comparisons in future reports. The list is only used internally
and is not publicly available.
The following is a summary of the fiscal year 2022-23 data from the by-name list:
• All programs operating in Carlsbad interacted with 683 unduplicated individuals
experiencing homelessness over the course of the year. This is higher than the 565
unduplicated clients served by City of Carlsbad administered and contracted programs
because it also includes those provided services funded by other sources such as the
Carlsbad Service Center, the County of San Diego social worker in Carlsbad, the Carlsbad
People Assisting the Homeless program behavioral health outreach worker and the
YMCA transitional age youth program.
• There was a 5% reduction in the unsheltered population from July 1, 2022, to June 30,
2023. On July 1, 2022, there were 204 individuals experiencing unsheltered
homelessness on the by-name list. On June 30, 2023, there were 193 individuals
experiencing unsheltered homelessness on the list.
• The number of people on the list including people sheltered at La Posada de Guadalupe
increased slightly, by 2%, from 237 individuals on July 1, 2022, to 241 individuals on June
30, 2023.
• 424 unduplicated individuals were removed from the list during the year. Of those, 128
or 18.7% were transitioned into permanent housing with the support of one or more
programs in Carlsbad.
• 431 unduplicated individuals were added to the list during the year. Of those, 197
people were new to the Homeless Management Information System without any
previous enrollments in a homeless services program.
Nov. 14, 2023 Item #7 Page 4 of 61
• On June 30, 2023, there were 241 unduplicated individuals on the list.
o 34% (83) of these individuals were seniors over the age of 55 with an average
monthly income of $794.23.
o There were 18 families, including 37 children, with an average monthly income
of $1,933.13. 15% of the people on the list were under the age of 18.
o 42% or 102 people were considered chronically homeless, meaning they
reported experiencing homelessness for a year or longer with a qualifying
disability.
Carlsbad Unified School District
Housing & Homeless Services staff met with the Carlsbad Unified School District representatives
on Aug. 8, 2023, to increase coordination and share resources that are available to help
students and families experiencing homelessness. The school district also agreed to share
aggregate data related to how many students enrolled are experiencing homelessness each
school year. However, since school districts use a different definition of homelessness than the
federal Department of Housing and Urban Development’s definition, the data will be used as an
additional measurement to track trends over time.
• The district reported that at the conclusion of the 2022-23 school year, 75 total enrolled
students were classified as homeless. Of these, 47 were secondary school students and
28 were elementary school students.
• At the beginning of the 2023-24 school year, the district reported that it has a total of 37
enrolled students classified as homeless. Of these, 20 are secondary school students and
17 are elementary school students.
City staff will explore whether similar data can be gathered from the other school districts with
schools in Carlsbad.
Homelessness Action Plan Funding Plan
The city’s Homelessness Action Plan includes high-level policy direction and strategies, with the
annual funding needs being identified each year in a funding plan. The funding plan determines
the most appropriate funding source for each activity to ensure the most effective use of
funding and maximize the impact of the activities within the Homelessness Action Plan.
Identifying all services in one consolidated funding plan allows city staff to more easily identify
gaps, duplication or alternate funding resources.
City staff have analyzed the strategies and activities identified in the Homelessness Action Plan
against the resources available and individual grant requirements to identify an appropriate
draft funding plan for fiscal year 2024-25 (Exhibit 1, Attachment A). Staff are recommending a
total of $6,007,328 in funding to implement the Homelessness Action Plan be considered as
part of the city’s draft operating budget for the next fiscal year. This includes funding for a wide
range of services and programs that support the three key areas of focus in the action plan:
• Shelter and housing
• Outreach and access to services
• Public safety
Nov. 14, 2023 Item #7 Page 5 of 61
The funding plan identifies an increase in funding for services because staff have secured two
new grant funding sources – state Encampment Resolution Funding and a federal supportive
services grant — which will provide additional funding for homeless outreach, rapid rehousing
and services provided at Carlsbad’s La Posada de Guadalupe emergency shelter. This funding
will support new health care resources for those who are unsheltered, peer support and
supportive housing programs. This new funding will allow the city to expand direct services to
combat homelessness in Carlsbad at less cost to the city, with these grants providing annual
administrative revenue that will offset $145,806 in General Fund expenditures. The
Encampment Resolution Funding grant is a three-year grant, so the General Fund reduction in
the funding plan will be realized through fiscal year 2025-26.
Additionally, the police Homeless Outreach Team has reassigned one sergeant to a pilot
training program. The team now consists of one sergeant and six officers providing seven- days-
per-week coverage. As a result, the funding plan shows a reduction in funding from the General
Fund for fiscal year 2024-25 as well as a reduction in the current fiscal year. The charts in
Exhibit 4 represent how city homeless services funding sources have changed over a three-year
period.
Funding sources
The city’s programs to reduce homelessness are funded through the following sources:
General Fund - The city’s General Fund operating budget covers a wide range of day-to-
day city services. It is used for activities not eligible for other funding sources or when
service needs exceed available grant funding.
Community Development Block Grant Program - This federal program provides annual
grants to states, cities and counties to help provide decent housing and a suitable living
environment, principally for low- and moderate-income people. The funding plan
proposes using the maximum amount of Community Development Block Grant funding
allowed for public services.
Housing Trust Fund - This City of Carlsbad fund receives fees from residential developers
that pay the city to satisfy their obligations to provide affordable housing. It also
receives revenue from other sources, including interest from loans, housing impact fees
and interest earned on the fund balance. The funds are designated to support the
affordable housing needs of lower-income households. Because these funds are
intended to permanently expand the city’s affordable housing supply, city staff rely on
this fund very sparingly for services that are ongoing in nature.
Permanent Local Housing Allocation Program - This state program was established in
2017 to provide funding for affordable housing. It is funded by a $75 fee levied on
certain real-estate transactions and is expected to generate an ongoing revenue source
for jurisdictions throughout the state. Since it is expected to be a permanent ongoing
source of revenue, city staff recommends using it to support the funding plan.
HUD Rapid Re-housing Grant - This federal grant provides funds for limited-term rental
assistance and supportive services to households experiencing homelessness. This grant
is expected to be renewed annually.
Nov. 14, 2023 Item #7 Page 6 of 61
Staff have identified two new funding sources from grant awards that are being added to the
funding plan:
Encampment Resolution Funding - This competitive state grant program assists local
jurisdictions such as the City of Carlsbad in ensuring the wellness and safety of people
experiencing homelessness in encampments by providing services and support that
address their immediate physical and mental wellness and result in meaningful paths to
safe and stable housing. This is a $2,358,409, three-year grant, so the associated
services are expected to receive funding through fiscal year 2025-26.
HUD Supportive Housing Grant - This federal grant provides funds for supportive
services to households experiencing homelessness with a Carlsbad housing choice
voucher. This $435,050 grant is expected to be renewed annually.
How funding sources are being used
General Fund - $3,760,066
Most of this allocation is for city staff dedicated to reducing homelessness and
addressing the impacts of homelessness on the community, specifically the Police
Department’s Homeless Outreach Team and the city’s Homeless Services staff. This is a
$145,806 decrease from the current fiscal year budget, and a reduction of $294,155
from what was budgeted two years ago (fiscal year 2022-23).
The amount available and recommended from other eligible funding sources is
$2,247,262, as described below.
Community Development Block Grant - $81,823
This federal grant funding for public services is limited and heavily regulated with high
reporting and monitoring requirements. The city’s annual entitlement grant for fiscal
year 2024-25 is expected to allow for $81,823 to be spent on public service activities,
such as those provided under the Homelessness Action Plan. The five-year plan for
CDBG funds identified homeless services as the highest priority for this funding. Since
the CDBG funding available for public services is such a low amount, but requires a high
administrative burden, city staff recommend that CDBG funding continue to be used to
fund fewer service contracts, but in higher amounts. Staff recommend allocating
funding for two contracts for emergency rental assistance which are essential
prevention components of the city’s Homelessness Action Plan.
Housing Trust Fund - $101,000
City Council Policy No. 90 - Administration of the Housing Trust Fund identifies six
affordable housing priorities in descending order. The fourth is homelessness programs.
This includes but is not limited to programs and services that provide short-term rental
assistance or short-term shelters. Since this fund is intended to increase the supply of
housing, city staff recommend using this funding source sparingly for ongoing
operations so the fund can be reserved for capital needs. The recommended
Homelessness Action Plan Funding Plan includes a limited amount from the Housing
Trust Fund, which is consistent with historical allocations and strategic priorities, as
identified by the City Council.
Nov. 14, 2023 Item #7 Page 7 of 61
Permanent Local Housing Allocation - $375,000
The City Council approved the Permanent Local Housing Allocation Program Funding
Plan and Application for Funds in October 2022. This program provides funding to help
people who are experiencing homelessness or at-risk of becoming homeless. The
Homelessness Action Plan Funding Plan would continue to use this funding source for
shelter services and rapid re-housing staffing and operational costs. This is the second
fiscal year this ongoing funding source will be available.
Department of Housing and Urban Development’s Rapid Re-housing Grant - $468,252
This HUD grant provides additional funding for short-term rental assistance and
supportive services and cannot replace state or local funding sources. It provides a small
amount of administrative revenue to reduce any impacts on the general fund for
administering the program. This is the second fiscal year this ongoing funding source will
be available.
HUD Supportive Housing Grant - $435,050
This HUD grant is anticipated to be awarded for fiscal year 2024-25 and would provide
supportive services to people experiencing homelessness in Carlsbad who also have a
housing choice voucher.1 The funding will help people with high service needs transition
out of homelessness and maintain long-term housing. The grant includes funding for a
small portion of city positions, including part of the Housing Navigator’s salary. This is
expected to be an annual grant which will result in an ongoing reduction in General
Funds for the housing navigator program.
Encampment Resolution Funding - $786,137
This state grant provides three years of funding to address homelessness in the Village
area, including Pine Park, Holiday Park and the Cole Library. The funding allows the city
to direct additional resources to the Village to better address community concerns and
will pay for services including a social worker, peer support specialist and medicine and
health care coordination, as well as expanding shelter and housing options. The grant
also includes partial funding for certain city positions, including part of the Homeless
Services Division’s Senior Program Manager and Program Manager’s salaries through
fiscal year 2025-26. The grant provides $2,358,409 over three years, and costs are based
on one-year estimates of spending for fiscal year 2024-25.
Services provided
The city coordinates and collaborates with many other agencies supporting the needs of people
experiencing homelessness, which in turn help reduce the impact on the community. Services
such as health care, food assistance, behavioral health and substance abuse services are critical
to reducing the number of people experiencing homelessness and are funded through other
governmental and philanthropic sources.
The city contracts for direct services including prevention, outreach and case management,
shelter, benefits and employment, medicine and health care coordination, housing assistance,
and other critical services to reduce homelessness in our community. The Homelessness Action
1 The housing choice voucher program is the federal government's major program for helping very low-income
families, the elderly and the disabled afford decent, safe and sanitary housing in the private market.
Nov. 14, 2023 Item #7 Page 8 of 61
Plan Funding Plan identifies appropriate funding sources and amounts for these services, with
52% of all funding going to direct services. The graph below details the percentage of funds
spent on direct services:
City staff
Most of the recommended allocation from the city’s General Fund is for the Police
Department’s Homeless Outreach Team and the city’s Homeless Services staff. Most social
service and benefit programs are funded through the federal, state and county governments.
Funding for city staff dedicated to reducing homelessness and addressing the impacts of
homelessness on the community is included in the city’s baseline operating budget. City staff
costs include public safety, contract administration, data collection and reporting and
coordination of service delivery. The largest portion of this category is allocated to the
Homeless Outreach Team.
City services infrastructure
A small percentage of funding is allocated to city services infrastructure, which includes
cleaning up encampments and abandoned trash and portable restrooms. A total of $125,000
from the General Fund is included in the city’s FY 2024-25 baseline operating budget for these
services.
21%
19%
11%
49%
Direct services
Outreach & Case Management
Shelter
Benefits & Employment
Housing Assistance
Nov. 14, 2023 Item #7 Page 9 of 61
Activities and funding overview
Activity Approximate
budget
Percentage of total
funding
Percentage of
General Fund
funding within the
Funding Plan
Housing assistance $1,501,504 25% 5%
Outreach and case
management $620,479 10% 8%
Shelter $586,345 10% 4%
Benefits and employment $320,000 5% 9%
Direct services subtotal $3,028,328 50% 26%
Police Homeless Outreach
Team $2,160,000 36% 57%
Homeless Services $694,000 12% 14%
City services infrastructure $125,000 2% 3%
Indirect services subtotal $2,979,000 50% 74%
Total resources $6,007,328 100% 100%
Nov. 14, 2023 Item #7 Page 10 of 61
Funding by Activity
The following graph identifies the changes in funding by activity over time:
Upcoming items
Opioid settlements
The City of Carlsbad is part of the nationwide settlements to resolve opioid-related litigation
brought by states and local governments against the three largest pharmaceutical distributors.
At least 50% of the settlement proceeds received by the city in each calendar year must be
spent on one or more high impact abatement activities, as defined in the settlement
agreements.
Staff recommend that the majority of this funding be used for substance abuse outreach and
education. If the proposed opioid settlement funds resolution is adopted by the Council (Exhibit
2), staff would issue a request for proposals (Exhibit 2, Attachment A) to identify a contractor
who can provide outreach, education and referrals related to opioid and substance abuse, with
the focus to include local schools and people experiencing homelessness. City staff from the
Finance, Police, Fire and Housing & Homeless Services departments have been working
together to identify a scope of services that meet local needs and satisfies the expenditure
requirements of the settlement agreements.
Nov. 14, 2023 Item #7 Page 11 of 61
City staff are recommending that the City Council adopt a resolution authorizing staff to issue a
request for proposals to use opioid settlement funds for high impact abatement activities as
directed in the associated settlement agreements (Exhibit 2). If the resolution is adopted, city
staff estimate that the RFP would be issued in January 2024, with the goal of a contractor
beginning to provide services by July 1, 2024.
La Posada expansion
Shelter space for single women and families continues to be an area of need. The city continues
to work with Catholic Charities on the La Posada de Guadalupe shelter expansion. Staff helped
Catholic Charities draft a letter to the state requesting additional flexibility with the regulatory
agreement for farmworker beds due to the reduced seasonal need for these beds. (When La
Posada was first established, it was intended to provide beds for homeless farm workers, but
there is now less need for those beds and a much greater need for shelter for people
experiencing homelessness who are not farm workers.) If this flexibility is authorized, the
expansion project cost could be reduced by repurposing space within the existing buildings.
City staff were notified by Interfaith Community Services in September 2023 that the 49-bed
Haven House shelter located in Escondido was in the process of relocating to the 106-bed Turk
Recuperative Care Center. This resulted in a net loss of 49 beds in the North County. Staff will
continue to track the impacts of this relocation closely, since Haven House had the only low-
barrier beds available for single women in North County.2 While Operation Hope has up to 45
beds for families and single women, its staff estimate a single woman waiting for shelter there
faces a wait of 18-24 months.
Employment & Benefits Specialist
With the approval of the Fiscal Year 2024-25 Homelessness Action Plan Funding Plan, staff will
work to execute a new contract for the Employment & Benefits Specialist. The Employment &
Benefits Specialist contract was originally a two-year contract based on the previous
Homelessness Work Plan, but was included as an ongoing core program in the Homelessness
Action Plan approved by the City Council in February 2023. Having this specialist in fiscal year
2022-23 proved to be extremely useful in helping people experiencing homelessness obtain the
income they needed to secure and maintain to securing and maintaining long-term housing.
Website updates
Staff will continue to identify and prepare the housing and homelessness data and metrics that
will be shared on the city’s website. This is expected to be completed this fiscal year.
Fiscal Analysis
City staff will continue to identify opportunities to use grant funding and other outside funding
sources for our efforts to combat homelessness in an effort to reduce the funding needed from
the city’s General Fund. The recommended appropriation from the General Fund is a $145,806
decrease from what was originally budgeted in the current fiscal year, and a reduction of
$294,155 from what was budgeted two years ago, in fiscal year 2022-23.
The recommended Carlsbad Homelessness Action Plan Funding Plan includes $2,247,262 in
revenue from sources outside the city’s General Fund. Included in the funding plan are funds
2 Low-barrier shelters do not screen individuals and families out based on such factors as sobriety, poor credit,
evictions or criminal histories.
Nov. 14, 2023 Item #7 Page 12 of 61
from the Community Development Block Grant Program, Permanent Local Housing Allocation
Program, the HUD Rapid Re-housing grant, the Encampment Resolution Funding program, the
HUD Supportive Housing grant and the city’s Housing Trust Fund.
Next Steps
Staff will present the next semi-annual report, covering the period from July 1 to Dec. 31, 2023,
to the City Council in spring 2024.
Staff will include the Homelessness Action Plan Funding Plan recommendations for the services
identified in the Homelessness Action Plan as a part of the fiscal year 2024-25 draft Operating
Budget.
Environmental Evaluation
This action does not require environmental review because it does not constitute a project
within the meaning of the California Environmental Quality Act under Public Resources Code
Section 21065 in that it has no potential to cause either a direct physical change in the
environment or a reasonably foreseeable indirect physical change in the environment.
Exhibits
1. City Council resolution - FY 2024-25 Homelessness Action Plan Funding Plan
2. City Council resolution – Opioid Settlement Funding request for proposals
3. FY 2022-23 Annual Homelessness Action Progress Report
4. Three-year comparison of funding for the Homelessness Action Plan
5. Housing Commission Resolution No. 2023-008
Nov. 14, 2023 Item #7 Page 13 of 61
RESOLUTION NO. 2023-277
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD,
CALIFORNIA, APPROVING THE FISCAL YEAR 2024-25 HOMELESSNESS
ACTION PLAN FUNDING PLAN AND DIRECTING CITY STAFF TO INCLUDE THE
FUNDING PLAN'S ACTIVITIES IN THE CITY'S PRELIMINARY OPERATING
BUDGET
WHEREAS, the City of Carlsbad City Council has established reducing homelessness as a City
Council priority; and
WHEREAS, in March 2021, the City of Carlsbad City Council established a priority goal for fiscal year
2021-22 of reducing the unsheltered homeless population in Carlsbad; and
WHEREAS, in May 2021, the City of Carlsbad City Council approved a work plan for incorporation
into the fiscal year 2021-22 city budget; and
WHEREAS, on October 28, 2022, the City of Carlsbad City Council included an updated goal to
reduce homelessness and its impacts on the community in the city's five-year Strategic Plan; and
WHEREAS, the City of Carlsbad City Council adopted an updated Homelessness Action Plan on
February 7, 2023; and
WHEREAS, the Homelessness Action Plan includes a comprehensive package of strategies and
initiatives that the city plans to carry out over the next five years; and
WHEREAS, the Homelessness Action Plan is structured to include high-level policy direction and
strategies with resource needs presented each year and included in the city's annual budget; and
WHEREAS, the funding plan determines the most appropriate funding source for each activity to
ensure the most effective use of funding and maximize the impact of the activities within the
Homelessness Action Plan; and
WHEREAS, on October 12, 2023, the Carlsbad Housing Commission unanimously approved a
resolution recommending that the City of Carlsbad City Council approve the Homelessness Action Plan
Funding Plan and Housing Trust Fund Expenditures therein.
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as
follows:
1.That the above recitations are true and correct.
Exhibit 1
Nov. 14, 2023 Item #7 Page 14 of 61
2.That the City Council approves the Fiscal Year 2024-25 Homelessness Action Plan
Funding Plan and directs city staff to include the Funding Plan's activities in the city's
preliminary operating budget, as reflected in Attachment A.
3.That the City Manager is authorized to include the budget necessary to carry out the
City Council approved Homelessness Action Plan Funding Plan, as reflected in
Attachment A, in the city's Fiscal Year 2024-2025 Preliminary Operating Budget.
PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of
Carlsbad on the 14th day of November, 2023, by the following vote, to wit:
AYES:
NAYS:
ABSTAIN:
ABSENT:
Blackburn, Bhat-Patel, Acosta, Burkholder, Luna.
None.
None.
None.
KEITH BLACKBURN, Mayor
SHERRY FREISINGER, City Clerk
(SEAL)
Nov. 14, 2023 Item #7 Page 15 of 61
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Nov. 14, 2023 Item #7 Page 16 of 61
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Nov. 14, 2023 Item #7 Page 17 of 61
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Nov. 14, 2023 Item #7 Page 18 of 61
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Nov. 14, 2023 Item #7 Page 19 of 61
RESOLUTION NO. 2023-278
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD,
CALIFORNIA, AUTHORIZING STAFF TO ISSUE A REQUEST FOR PROPOSALS TO
USE OPIOID SETTLEMENT FUNDS FOR HIGH IMPACT ABATEMENT
ACTIVITIES AS DIRECTED IN ASSOCIATED SETTLEMENT AGREEMENTS
WHEREAS, on July 21, 2021, the National Prescription Opiate Litigation Multidistrict Litigation
Plaintiffs' Executive Committee, several state attorneys general, including the California Attorney General,
and four major defendants announced an agreement on the terms of a nationwide settlement to resolve
opioid litigation brought by states and local governments against the three largest pharmaceutical
distributors: McKesson, Cardinal Health and AmerisourceBergen, and manufacturer Janssen
Pharmaceuticals, Inc. and its parent company Johnson & Johnson; and
WHEREAS, on December 14, 2021, the City of Carlsbad City Council approved a resolution
authorizing the City Attorney to sign the necessary documents for the City of Carlsbad to participate in the
National Opioid Settlements; and
WHEREAS, the National Opioid Settlements and National Prescription Opiate Litigation
Settlements provide substantial funds for the abatement of the opioid epidemic in California and
throughout the United States, and they require changes in the way that the settling defendants conduct
their business; and
WHEREAS, at least 50% of the National Opioid Settlements proceeds received by the city in each
calendar year must be spent on one or more High Impact Abatement Activities as defined in the settlement
agreements; and
WHEREAS, the City of Carlsbad Finance, Police, Fire and Housing & Homeless Services departments
have worked together to identify a scope of services that meets the local needs and satisfies the
expenditure requirements of the National Opioid Settlements; and
WHEREAS, City staff have prepared the attached Request for Proposals (Attachment A) for use of
the National Opioid Settlements funds for substance abuse outreach and education services with the
target populations of local schools and people experiencing homelessness, which complies with the terms
of the National Opioid Settlements.
Exhibit 2
Nov. 14, 2023 Item #7 Page 20 of 61
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as
follows:
1.That the above recitations are true and correct.
2.That city staff are authorized to issue a Request for Proposals (Attachment A) to utilize
National Opioid Settlements funds for high abatement activities as directed in
associated settlement agreements.
PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of
Carlsbad on the 14th day of November, 2023, by the following vote, to wit:
AYES:
NAYS:
ABSTAIN:
ABSENT:
Blackburn, Bhat-Patel, Acosta, Burkholder, Luna.
None.
None.
None.
KEITH BLACKBURN, Mayor
SHERRY FREISINGER, City Clerk
(SEAL)
Nov. 14, 2023 Item #7 Page 21 of 61
Attachment A
DRAFT Request for Proposals RFP 23-XX
Substance Use Disorder Outreach & Education
Month Day, 2023
PROPOSAL RESPONSE DEADLINE:
Friday, Month Day, 2023 at 5 p.m.
CITY OF CARLSBAD
Housing & Homeless Services Department
ATTN: Chris Shilling, Homeless Services Manager
3096 Harding Street
Carlsbad, CA 92008
THE CITY OF CARLSBAD ENCOURAGES THE PARTICIPATION OF MINORITY- AND
WOMEN OWNED BUSINESSES
Nov. 14, 2023 Item #7 Page 22 of 61
City of Carlsbad
RFP 23-XX Substance Use Disorder Outreach & Education
Due: Month Day, 2023 by 5:00 p.m. PST
2
Table of Contents
Request for Proposals to Provide Services ................................................................................................ 3
Available Funding .................................................................................................................................... 3
Background ............................................................................................................................................. 3
Timeline for Submission and Award ......................................................................................................... 3
Scope of Services ..................................................................................................................................... 4
Proposals ................................................................................................................................................. 5
Conflict of Interest ................................................................................................................................... 6
Prohibited Contracts ................................................................................................................................ 6
Review of Proposals ................................................................................................................................. 6
Award of Agreement................................................................................................................................ 7
Technical Assistance, Clarification, and Addenda ...................................................................................... 7
Right to Reject Proposals ......................................................................................................................... 7
Additional City Requirements ................................................................................................................... 8
Submittal Process .................................................................................................................................... 8
EXHIBIT “A” ........................................................................................................................................... 20
Nov. 14, 2023 Item #7 Page 23 of 61
City of Carlsbad
RFP 23-XX Substance Use Disorder Outreach & Education
Due: Month Day, 2023 by 5:00 p.m. PST
3
Request for Proposals to Provide Services
The City of Carlsbad is soliciting proposals for an organization to provide substance use disorder
outreach and education services to youth and people experiencing homelessness. The contract
is expected to commence on July 1, 2024, for an initial term of one year, with the option to
extend for four additional one-year periods.
Available Funding
The City of Carlsbad will receive National Opioid Settlements funding for these services. It is
anticipated that approximately $80,000 will be available annually for the high impact
abatement activities identified herein.
Background
The City of Carlsbad is part of nationwide settlements to resolve opioid-related litigation
brought by states and local governments against the three largest pharmaceutical distributors:
McKesson, Cardinal Health and AmerisourceBergen and manufacturer Janssen Pharmaceuticals
Inc. and its parent company Johnson & Johnson. At least 50% of the settlement proceeds
received by the city in each calendar year must be spent on one or more “high impact
abatement activities,” as defined in the settlements. The City of Carlsbad intends to utilize the
funds for the following services:
• Addressing the needs of communities of color and vulnerable populations (including
sheltered and unsheltered homeless populations) that are disproportionately impacted
by substance use disorder;
• Diversion of people with substance use disorder from the justice system into treatment,
including by providing training and resources to first and early responders (sworn and
non-sworn) and implementing best practices for outreach, diversion and deflection,
employability, restorative justice and harm reduction;
• Interventions to prevent drug addiction in vulnerable youth; and
• Prevention, outreach and community education (including youth and parents). (This
activity must be less than 50% of the funding.)
Timeline for Submission and Award
Activity Date
Public Notice announcing Request for Proposal Month Day, 2023
Final Date for Submissions of Questions Month Day, 2023
Proposal Submission Deadline Month Day, 2023 by 5:00 PM
Interviews (if needed) Month Days, 2023*
Staff Selection of Funding Award Month Day, 2023*
*Dates are tentative.
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RFP 23-XX Substance Use Disorder Outreach & Education
Due: Month Day, 2023 by 5:00 p.m. PST
4
Scope of Services
The City seeks to partner with an organization that will provide substance use disorder
outreach and education services to youth and people experiencing homelessness. Outreach and
education will focus on providing connections to care for people who have—or who are at risk
of developing—Opioid Use Disorder (OUD) and any co-occurring Substance Abuse
Disorder/Mental Health (SUD/MH) conditions through evidence-based or evidence-informed
programs. It is anticipated that services will be provided at least 3-5 days per week for 20-40
hours. However, applicants should propose a schedule they believe will be most effective based
on the model required and funding available. Proposals shall describe how the applicant will
approach the implementation of the following requirements:
• Conduct outreach and other engagement activities to identify eligible individuals and
households, including households in shelter programs and affordable housing
properties.
• Work collaboratively to screen and assess referrals from the Carlsbad Police
Department, Carlsbad Fire Department and Carlsbad Housing & Homeless Services
Department.
• Work as part of a multidisciplinary team to coordinate client care. Attend and
participate in regularly scheduled outreach and care conferencing meetings.
• Collaborate with regional Emergency Department social workers, substance use
disorder counselors, and mental health practitioners to facilitate continuum of care and
system navigation for clients.
• Conduct outreach and engagement from a harm reduction approach, developing
rapport while identifying risks and needs.
• Conduct in-the-field screening and provide assessment and ongoing reassessments.
• Develop personalized strengths-based plans to reduce the negative physical and
psychological impacts of drugs and alcohol. Help develop informal support systems as
appropriate.
• Provide linkage to and support of engagement with recovery support services, such as
vocational, educational, or crisis care services. Develop plans to reduce barriers to
Nov. 14, 2023 Item #7 Page 25 of 61
City of Carlsbad
RFP 23-XX Substance Use Disorder Outreach & Education
Due: Month Day, 2023 by 5:00 p.m. PST
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maintaining sobriety including; sober living, transportation, support groups, outpatient
treatment and other needs as appropriate.
• Provide referral and coordination into Medication Assisted Treatment (MAT), detox and
other treatment options.
• Collaborate across applicable agencies, providers and programs to enhance service and
referral capacity.
• Provide outreach, presentations and resources to middle and high schools that serve
Carlsbad residents to provide education and programs that discourage or prevent drug
misuse.
• Provide ongoing mentoring and family stabilization for middle and high school youth
with drug related offenses, or who have been identified as high risk.
• Maintain a written grievance procedure, including a formal process for participants to
provide feedback and to resolve conflicts experienced within the program.
• Complete accurate and thorough documentation in a timely manner. Maintain
documentation of client meetings and interactions, including conversations and
progress towards goals.
• Maintain regular communication with Housing & Homeless Services Department staff.
Provide the Housing & Homeless Services Department with monthly data reports of
services provided and outcomes.
Proposals
Proposals should describe an effective approach to provide substance use disorder outreach
and education services in the City of Carlsbad. The response should not exceed fifteen pages (8
½” x 11”), not including budget or other attachments. Proposals should include at a minimum
the following elements:
1. Description of relevant prior experience/qualifications.
2. Description of the proposed program, including how all items in the Scope of Services
will be achieved.
3. Timeline for implementation of program and projected outcomes.
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RFP 23-XX Substance Use Disorder Outreach & Education
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4. Projected year one line-item budget and budget narrative. Note if match and any other
in-kind supports, or if leveraging other existing resources such as detox or treatment
bed priority, is planned. Due to the limited funding available, the city will weight higher
those projects that provide match or leveraged resources in this scoring criteria.
Conflict of Interest
No person performing services for the city, in connection with the establishment of any
agreements or any projects resulting from this solicitation, shall have a financial or other
personal interest other than employment or retention by the city, in any contract or
subcontract in connection with this solicitation or any resulting project.
Prohibited Contracts
The city shall not contract with and shall reject any RFP's submitted by the persons or entities
specified below, unless the City Council finds that special circumstances exist which justify the
approval of such a contract.
• Persons employed by the city or public agencies for which the City Council is the
governing body;
• Profit-making firms or businesses in which city employees described in this solicitation
serve as officers, principals, partners or major shareholders;
• Persons who, within the immediately preceding twelve (12) months, came within the
provisions of this solicitation and who (1) were employed by the city in positions of
substantial responsibility in the area of service to be performed by the contract, or (2)
participated in any way in developing the contract or its service specifications;
• Profit-making firms or businesses in which the former city employees described
in this solicitation serve as officers, principals, partners or major shareholders;
and
• A person who currently serves on a city board or commission per CMC 2.15.030. The
submitter certifies that the consultant firm has complied with the above provisions
and that any ensuing contract will be valid.
Review of Proposals
Proposals will be reviewed for completeness and according to the city’s evaluation criteria.
Incomplete and/or late proposals may be disqualified. The city will review and evaluate all
proposals for responsiveness to this RFP to determine whether the respondent possesses the
professional qualifications necessary for the satisfactory performance of the services required.
The city will also investigate qualifications of all respondents to whom the award is considered
and may request clarification of proposals directly from one or more proposers. In accordance
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RFP 23-XX Substance Use Disorder Outreach & Education
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with the Carlsbad Municipal Code, the city will award the contract(s) based on a “best value”
evaluation. In reviewing the proposals, the city will consider the following evaluation criteria:
Criteria Weight
Organization’s Experience and Qualifications 25%
Approach to the Scope of Services 25%
Proposed project schedule and outcomes 25%
Adequate budget to meet Scope of Services 25%
Under the city’s best value evaluation method, the contractor with the lowest cost may not be
awarded this contract. Responsive contractors may be asked to attend an interview to help the
city in its evaluation.
Award of Agreement
Upon completion of the review period, the city will notify the applicant whose proposal will be
considered for further evaluation and negotiation. Any delay caused by the applicant's failure to
respond to direction from the city may lead to a rejection of the proposal.
If the city determines, after further evaluation and negotiation, to award the agreement, a
professional services agreement will be sent to the successful applicant for the required
signatures. No proposal shall be binding upon the city until after the agreement is signed by
duly authorized representatives of both the service provider and the city.
The city reserves the right to reject any or all proposals, and to waive any irregularity in a
proposal. The award of the agreement will be based upon a total review and analysis of each
proposal and projected costs.
Technical Assistance, Clarification, and Addenda
Requests for clarifications regarding this RFP should be emailed to Chris Shilling
chris.shilling@carlsbadca.gov by 5 p.m. on Month Day, 2023. Clarifications and substantive
changes in the submittal requirements, if any, will be posted on the city’s e-bidding site no later
than Month Day, 2023 by 5 p.m.
Right to Reject Proposals
The city reserves the right to: 1) accept or reject any or all proposals received; 2) waive any
non-substantive deficiency or irregularity; 3) negotiate with any qualified proposer; 4) award a
contract in what it believes to be the best interest of the city; 5) cancel this request, in part or
its entirety, if it is deemed to be in the best interest of the city; 6) reject the proposal of any
proposer who has previously failed to perform properly; 7) reject the proposal of any proposer
Nov. 14, 2023 Item #7 Page 28 of 61
City of Carlsbad
RFP 23-XX Substance Use Disorder Outreach & Education
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who has failed to complete a contract within the specified timeframe; and/or 8) reject the
proposal of any proposer that is not in a position to fulfill a resulting contractual obligation. This
Request for Proposals (RFP) does not commit the city to award any contract, pay any pre-award
expenses, or pay any costs incurred in the preparation of a proposal.
Additional City Requirements
The contractor selected will be required to enter into a professional service agreement with the
city. A sample agreement is attached for your reference as Attachment A. The form of this
agreement will not be subject to negotiations; therefore, if you are not able to sign this
agreement do not submit a proposal. Contractor will also be required to execute other
documents appropriate to this project, including insurance requirements.
Submittal Process
The Request for Proposal is available on the city’s website through PlanetBids only. You must
register as a document holder to receive updates and notices:
https://www.planetbids.com/portal/portal.cfm?CompanyID=27970
City of Carlsbad website: https://www.carlsbadca.gov/departments/finance/contracting-
purchasing/bids
If you have questions regarding PlanetBids, please contact Shea Sainz, Senior Contract
Administrator, at Shea.Sainz@carlsbadca.gov or 442-339-2467.
ELECTRONIC FORMAT RECEIPT AND OPENING OF RFPs: Submittals will be received in
electronic format (eBids) at the City of Carlsbad’s electronic bidding (eBidding) site at City of
Carlsbad - Contracting & Purchasing and are due by the date and time specified on the cover of
the solicitation.
BIDS MUST BE SUBMITTED BY DUE DATE AND TIME. Once the deadline is reached, no further
submissions are accepted.
BIDDERS MUST BE PRE-REGISTERED with the city’s bidding system and possess a system-
assigned Digital ID in order to submit an electronic bid.
The city’s bid/electronic bidding (eBidding) system will automatically track information
submitted to the site including IP addresses, browsers being used and the URLs from which
information was submitted. In addition, the city’s bidding system will keep a history of every
login instance including the time of login, and other information about the user's computer
configuration such as the operating system, browser type, version, and more. Because of these
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RFP 23-XX Substance Use Disorder Outreach & Education
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security features, Proposers who disable their browsers’ cookies will not be able to log in and
use the city’s bidding system.
Upon entry of their proposal, the system will ensure that all required fields are entered. The
system will not accept a proposal for which any required information is missing. This includes all
essential documentation and supporting materials and forms requested or contained in these
solicitation documents.
Proposals remained sealed until the due date and time. E-Bids and eProposal’s are transmitted
into the city’s bidding system via hypertext transfer protocol secure (https) mechanism using
SSL 128-256-bit security certificates issued from Verisign/Thawte which encrypts data being
transferred from client to server. Proposals submitted prior to the due date and time are not
available for review by anyone other than the submitter, who will have until the due date and
time to change, rescind or retrieve its proposal should they desire to do so.
Proposals must be submitted by due date and time. Once the deadline is reached, no further
submissions are accepted into the system. Once the due date and time has passed, bidders,
proposers, the general public, and city staff are able to immediately see the results online. City
staff may then begin reviewing the submissions for responsiveness, compliance and other
issues.
Proposals may be withdrawn by the proposer prior to, but not after, the time set as due date
and time.
Important note: Submission of the electronic proposal into the system may not be
instantaneous. Due to the speed and capabilities of the user’s internet service provider,
bandwidth, computer hardware and other variables, it may take time for the proposer’s
submission to upload and be received by the city’s eBidding system. It is the proposer’s sole
responsibility to ensure their proposals are received on time by the city’s eBidding system. The
City of Carlsbad is not responsible for proposals that do not arrive by the due date and time.
Electronic submissions carry full force and effect. The proposer, by submitting their electronic
proposal, agrees to and certifies under penalty of perjury under the laws of the State of
California, that the certification, forms and affidavits submitted as part of this proposal are true
and correct.
Proposals are public records. Upon receipt by the city, proposals shall become public records
subject to public disclosure. It is the responsibility of the Proposer to clearly identify any
confidential, proprietary, trade secret or otherwise legally privileged information contained
within the proposal’s general references to sections of the California Public Records Act will not
suffice. If the proposer does not provide applicable case law that clearly establishes that the
requested information is exempt from the disclosure requirements of the Public Records Act,
Nov. 14, 2023 Item #7 Page 30 of 61
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RFP 23-XX Substance Use Disorder Outreach & Education
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10
the city shall be free to release the information when required in accordance with the Public
Records Act, pursuant to any other applicable law, or by order of any court or government
agency, and the proposer agrees to hold the city harmless for any such release of this
information.
Thank you for your interest, and we look forward to reviewing your proposal.
Nov. 14, 2023 Item #7 Page 31 of 61
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RFP 23-XX Substance Use Disorder Outreach & Education
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SAMPLE AGREEMENT – (DO NOT COMPLETE AT THIS TIME)
THIS AGREEMENT is made and entered into as of the ______________ day of
_________________________, 20___, by and between the CITY OF CARLSBAD, a municipal
corporation, ("City"), and ______________________________, a _______________,
("Contractor").
RECITALS
A. City requires the professional services of a _______________________________
that is experienced in _______________.
B. Contractor has the necessary experience in providing professional services and
advice related to ___________________________.
C. Contractor has submitted a proposal to City and has affirmed its willingness and
ability to perform such work.
NOW, THEREFORE, in consideration of these recitals and the mutual covenants
contained herein, City and Contractor agree as follows:
1. SCOPE OF WORK
City retains Contractor to perform, and Contractor agrees to render, those services (the
"Services") that are defined in attached Exhibit "A", which is incorporated by this reference in
accordance with this Agreement’s terms and conditions.
2. STANDARD OF PERFORMANCE
While performing the Services, Contractor will exercise the reasonable professional care and skill
customarily exercised by reputable members of Contractor's profession practicing in the
Metropolitan Southern California Area, and will use reasonable diligence and best judgment while
exercising its professional skill and expertise.
3. TERM
The term of this Agreement will be effective for a period of ________ from the date first above
written. The City Manager may amend the Agreement to extend it for ____ additional ______ year
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RFP 23-XX Substance Use Disorder Outreach & Education
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periods or parts thereof. Extensions will be based upon a satisfactory review of Contractor's
performance, City needs, and appropriation of funds by the City Council. The parties will prepare
a written amendment indicating the effective date and length of the extended Agreement.
4. TIME IS OF THE ESSENCE
Time is of the essence for each and every provision of this Agreement.
5. COMPENSATION
The total fee payable for the Services to be performed during the initial Agreement term will be
____________ dollars ($_________). No other compensation for the Services will be allowed
except for items covered by subsequent amendments to this Agreement. If the City elects to
extend the Agreement, the amount shall not exceed
________________________________________ dollars ($_________) per Agreement year.
The City reserves the right to withhold a ten percent (10%) retention until City has accepted the
work and/or Services specified in Exhibit "A".
Incremental payments, if applicable, should be made as outlined in attached Exhibit "A".
6. STATUS OF CONTRACTOR
Contractor will perform the Services in Contractor's own way as an independent contractor and
in pursuit of Contractor's independent calling, and not as an employee of City. Contractor will be
under control of City only as to the result to be accomplished, but will consult with City as
necessary. The persons used by Contractor to provide services under this Agreement will not be
considered employees of City for any purposes.
The payment made to Contractor pursuant to the Agreement will be the full and complete
compensation to which Contractor is entitled. City will not make any federal or state tax
withholdings on behalf of Contractor or its agents, employees or subcontractors. City will not be
required to pay any workers' compensation insurance or unemployment contributions on behalf
of Contractor or its employees or subcontractors. Contractor agrees to indemnify City within thirty
(30) days for any tax, retirement contribution, social security, overtime payment, unemployment
payment or workers' compensation payment which City may be required to make on behalf of
Contractor or any agent, employee, or subcontractor of Contractor for work done under this
Agreement. At the City’s election, City may deduct the indemnification amount from any balance
owing to Contractor.
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RFP 23-XX Substance Use Disorder Outreach & Education
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7. SUBCONTRACTING
Contractor will not subcontract any portion of the Services without prior written approval of City.
If Contractor subcontracts any of the Services, Contractor will be fully responsible to City for the
acts and omissions of Contractor's subcontractor and of the persons either directly or indirectly
employed by the subcontractor, as Contractor is for the acts and omissions of persons directly
employed by Contractor. Nothing contained in this Agreement will create any contractual
relationship between any subcontractor of Contractor and City. Contractor will be responsible for
payment of subcontractors. Contractor will bind every subcontractor and every subcontractor of
a subcontractor by the terms of this Agreement applicable to Contractor's work unless specifically
noted to the contrary in the subcontract and approved in writing by City.
8. OTHER CONTRACTORS
The City reserves the right to employ other Contractors in connection with the Services.
9. INDEMNIFICATION
Contractor agrees to indemnify and hold harmless the City and its officers, officials, employees
and volunteers from and against all claims, damages, losses and expenses including attorney’s
fees arising out of the performance of the work described herein caused by any negligence,
recklessness, or willful misconduct of the Contractor, any subcontractor, anyone directly or
indirectly employed by any of them or anyone for whose acts any of them may be liable.
The parties expressly agree that any payment, attorney’s fee, costs or expense City incurs or
makes to or on behalf of an injured employee under the City’s self-administered workers’
compensation is included as a loss, expense or cost for the purposes of this section, and that this
section will survive the expiration or early termination of this Agreement.
10. INSURANCE
Contractor will obtain and maintain for the duration of the Agreement and any and all
amendments, insurance against claims for injuries to persons or damage to property which may
arise out of or in connection with performance of the services by Contractor or Contractor’s
agents, representatives, employees or subcontractors. The insurance will be obtained from an
insurance carrier admitted and authorized to do business in the State of California. The insurance
carrier is required to have a current Best's Key Rating of not less than "A-:VII"; OR with a surplus
line insurer on the State of California’s List of Approved Surplus Line Insurers (LASLI) with a rating
in the latest Best’s Key Rating Guide of at least “A:X”; OR an alien non-admitted insurer listed by
the National Association of Insurance Commissioners (NAIC) latest quarterly listings report.
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RFP 23-XX Substance Use Disorder Outreach & Education
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10.1 Coverage and Limits.
Contractor will maintain the types of coverage and minimum limits indicated below, unless the
Risk Manager or City Manager approves a lower amount. These minimum amounts of coverage
will not constitute any limitations or cap on Contractor's indemnification obligations under this
Agreement. City, its officers, agents and employees make no representation that the limits of the
insurance specified to be carried by Contractor pursuant to this Agreement are adequate to
protect Contractor. If Contractor believes that any required insurance coverage is inadequate,
Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at
Contractor's sole expense. The full limits available to the named insured shall also be available
and applicable to the City as an additional insured.
10.1.1 Commercial General Liability (CGL) Insurance. Insurance written on an
“occurrence” basis, including personal & advertising injury, with limits no less than $2,000,000 per
occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply
separately to this project/location or the general aggregate limit shall be twice the required
occurrence limit.
10.1.2 Automobile Liability. (if the use of an automobile is involved for Contractor's work
for City). $2,000,000 combined single-limit per accident for bodily injury and property damage.
10.1.3 Workers' Compensation and Employer's Liability. Workers' Compensation limits as
required by the California Labor Code. Workers' Compensation will not be required if Contractor
has no employees and provides, to City's satisfaction, a declaration stating this.
10.1.4 Professional Liability. Errors and omissions liability appropriate to Contractor’s
profession with limits of not less than $1,000,000 per claim. Coverage must be maintained for a
period of five years following the date of completion of the work.
10.2 Additional Provisions. Contractor will ensure that the policies of insurance required under
this Agreement contain, or are endorsed to contain, the following provisions:
10.2.1 The City will be named as an additional insured on Commercial General Liability
which shall provide primary coverage to the City.
10.2.2 Contractor will obtain occurrence coverage, excluding Professional Liability, which
will be written as claims-made coverage.
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10.2.3 This insurance will be in force during the life of the Agreement and any extensions
of it and will not be canceled without thirty (30) days prior written notice to City sent by certified
mail pursuant to the Notice provisions of this Agreement.
10.3 Providing Certificates of Insurance and Endorsements. Prior to City's execution of this Agreement, Contractor will furnish certificates of insurance and endorsements to City.
10.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance
coverages, then City will have the option to declare Contractor in breach, or may purchase
replacement insurance or pay the premiums that are due on existing policies in order to maintain
the required coverages. Contractor is responsible for any payments made by City to obtain or
maintain insurance and City may collect these payments from Contractor or deduct the amount
paid from any sums due Contractor under this Agreement.
10.5 Submission of Insurance Policies. City reserves the right to require, at any time, complete
and certified copies of any or all required insurance policies and endorsements.
11. BUSINESS LICENSE
Contractor will obtain and maintain a City of Carlsbad Business License for the term of the
Agreement, as may be amended from time-to-time.
12. ACCOUNTING RECORDS
Contractor will maintain complete and accurate records with respect to costs incurred under this
Agreement. All records will be clearly identifiable. Contractor will allow a representative of City
during normal business hours to examine, audit, and make transcripts or copies of records and
any other documents created pursuant to this Agreement. Contractor will allow inspection of all
work, data, documents, proceedings, and activities related to the Agreement for a period of three
(3) years from the date of final payment under this Agreement.
13. OWNERSHIP OF DOCUMENTS
All work product produced by Contractor or its agents, employees, and subcontractors pursuant
to this Agreement is the property of City. In the event this Agreement is terminated, all work
product produced by Contractor or its agents, employees and subcontractors pursuant to this
Agreement will be delivered at once to City. Contractor will have the right to make one (1) copy
of the work product for Contractor’s records.
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14. COPYRIGHTS
Contractor agrees that all copyrights that arise from the services will be vested in City and
Contractor relinquishes all claims to the copyrights in favor of City.
15. NOTICES
The name of the persons who are authorized to give written notice or to receive written notice on
behalf of City and on behalf of Contractor under this Agreement.
For City For Contractor
Name Name
Title Title
Department Address
City of Carlsbad
Address Phone No.
Email
Phone No.
Each party will notify the other immediately of any changes of address that would require any
notice or delivery to be directed to another address.
16. CONFLICT OF INTEREST
Contractor shall file a Conflict of Interest Statement with the City Clerk in accordance with the
requirements of the City of Carlsbad Conflict of Interest Code. The Contractor shall report
investments or interests in all categories.
Yes No
17. GENERAL COMPLIANCE WITH LAWS
Contractor will keep fully informed of federal, state and local laws and ordinances and regulations
which in any manner affect those employed by Contractor, or in any way affect the performance
Nov. 14, 2023 Item #7 Page 37 of 61
City of Carlsbad
RFP 23-XX Substance Use Disorder Outreach & Education
Due: Month Day, 2023 by 5:00 p.m. PST
17
of the Services by Contractor. Contractor will at all times observe and comply with these laws,
ordinances, and regulations and will be responsible for the compliance of Contractor's services
with all applicable laws, ordinances and regulations.
Contractor will be aware of the requirements of the Immigration Reform and Control Act of 1986
and will comply with those requirements, including, but not limited to, verifying the eligibility for
employment of all agents, employees, subcontractors and consultants whose services are
required by this Agreement.
18. DISCRIMINATION AND HARASSMENT PROHIBITED
Contractor will comply with all applicable local, state and federal laws and regulations prohibiting
discrimination and harassment.
19. DISPUTE RESOLUTION
If a dispute should arise regarding the performance of the Services the following procedure will
be used to resolve any questions of fact or interpretation not otherwise settled by agreement
between the parties. Representatives of Contractor or City will reduce such questions, and their
respective views, to writing. A copy of such documented dispute will be forwarded to both parties
involved along with recommended methods of resolution, which would be of benefit to both
parties. The representative receiving the letter will reply to the letter along with a recommended
method of resolution within ten (10) business days. If the resolution thus obtained is unsatisfactory
to the aggrieved party, a letter outlining the disputes will be forwarded to the City Manager. The
City Manager will consider the facts and solutions recommended by each party and may then opt
to direct a solution to the problem. In such cases, the action of the City Manager will be binding
upon the parties involved, although nothing in this procedure will prohibit the parties from seeking
remedies available to them at law.
20. TERMINATION
In the event of the Contractor's failure to prosecute, deliver, or perform the Services, City may
terminate this Agreement for nonperformance by notifying Contractor by certified mail of the
termination. If City decides to abandon or indefinitely postpone the work or services contemplated
by this Agreement, City may terminate this Agreement upon written notice to Contractor. Upon
notification of termination, Contractor has five (5) business days to deliver any documents owned
by City and all work in progress to City address contained in this Agreement. City will make a
determination of fact based upon the work product delivered to City and of the percentage of work
that Contractor has performed which is usable and of worth to City in having the Agreement
completed. Based upon that finding City will determine the final payment of the Agreement.
Nov. 14, 2023 Item #7 Page 38 of 61
City of Carlsbad
RFP 23-XX Substance Use Disorder Outreach & Education
Due: Month Day, 2023 by 5:00 p.m. PST
18
Either party upon tendering thirty (30) days written notice to the other party may terminate this
Agreement. In this event and upon request of City, Contractor will assemble the work product and
put it in order for proper filing and closing and deliver it to City. Contractor will be paid for work
performed to the termination date; however, the total will not exceed the lump sum fee payable
under this Agreement. City will make the final determination as to the portions of tasks completed
and the compensation to be made.
21. COVENANTS AGAINST CONTINGENT FEES
Contractor warrants that Contractor has not employed or retained any company or person, other
than a bona fide employee working for Contractor, to solicit or secure this Agreement, and that
Contractor has not paid or agreed to pay any company or person, other than a bona fide
employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration
contingent upon, or resulting from, the award or making of this Agreement. For breach or violation
of this warranty, City will have the right to annul this Agreement without liability, or, in its discretion,
to deduct from the Agreement price or consideration, or otherwise recover, the full amount of the
fee, commission, percentage, brokerage fees, gift, or contingent fee.
22. CLAIMS AND LAWSUITS
By signing this Agreement, Contractor agrees that any Agreement claim submitted to City must
be asserted as part of the Agreement process as set forth in this Agreement and not in anticipation
of litigation or in conjunction with litigation. Contractor acknowledges that if a false claim is
submitted to City, it may be considered fraud and Contractor may be subject to criminal
prosecution. Contractor acknowledges that California Government Code sections 12650 et seq.,
the False Claims Act applies to this Agreement and, provides for civil penalties where a person
knowingly submits a false claim to a public entity. These provisions include false claims made
with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of
information. If City seeks to recover penalties pursuant to the False Claims Act, it is entitled to
recover its litigation costs, including attorney's fees. Contractor acknowledges that the filing of a
false claim may subject Contractor to an administrative debarment proceeding as the result of
which Contractor may be prevented to act as a Contractor on any public work or improvement for
a period of up to five (5) years. Contractor acknowledges debarment by another jurisdiction is
grounds for City to terminate this Agreement.
23. JURISDICTION AND VENUE
Any action at law or in equity brought by either of the parties for the purpose of enforcing a right
or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the
County of San Diego, State of California, and the parties waive all provisions of law providing for
a change of venue in these proceedings to any other county.
Nov. 14, 2023 Item #7 Page 39 of 61
City of Carlsbad
RFP 23-XX Substance Use Disorder Outreach & Education
Due: Month Day, 2023 by 5:00 p.m. PST
19
24. SUCCESSORS AND ASSIGNS
It is mutually understood and agreed that this Agreement will be binding upon City and Contractor
and their respective successors. Neither this Agreement nor any part of it nor any monies due or
to become due under it may be assigned by Contractor without the prior consent of City, which
shall not be unreasonably withheld.
25. ENTIRE AGREEMENT
This Agreement, together with any other written document referred to or contemplated by it, along
with the purchase order for this Agreement and its provisions, embody the entire Agreement and
understanding between the parties relating to the subject matter of it. In case of conflict, the terms
of the Agreement supersede the purchase order. Neither this Agreement nor any of its provisions
may be amended, modified, waived or discharged except in a writing signed by both parties.
26. AUTHORITY
The individuals executing this Agreement and the instruments referenced in it on behalf of
Contractor each represent and warrant that they have the legal power, right and actual authority
to bind Contractor to the terms and conditions of this Agreement.
CONTRACTOR CITY OF CARLSBAD, a municipal
corporation of the State of California
By: By:
(sign here) [INSERT TITLE OF PERSON
AUTHORIZED TO SIGN (City Manager or
Mayor or Division Director as authorized
by the City Manager)]
(print name/title)
ATTEST:
By:
Nov. 14, 2023 Item #7 Page 40 of 61
City of Carlsbad
RFP 23-XX Substance Use Disorder Outreach & Education
Due: Month Day, 2023 by 5:00 p.m. PST
20
(sign here) SHERRY FREISINGER
City Clerk
(print name/title)
If required by City, proper notarial acknowledgment of execution by contractor must be attached.
If a corporation, Agreement must be signed by one corporate officer from each of the following
two groups.
Group A Group B
Chairman, Secretary,
President, or Assistant Secretary,
Vice President CFO or Assistant Treasurer
Otherwise, the corporation must attach a resolution certified by the secretary or assistant
secretary under corporate seal empowering the officer(s) signing to bind the corporation.
APPROVED AS TO FORM:
CINDIE K. MCMAHON, City Attorney
BY: _____________________________
Assistant City Attorney
EXHIBIT “A”
SCOPE OF SERVICES
Itemized List of what Contractor will do for City and at what price.
Nov. 14, 2023 Item #7 Page 41 of 61
Exhibit 3
During fiscal year 2022-23, the City of Carlsbad
achieved several important milestones towards its
goal of reducing homelessness and its impacts on
the community, which are detailed in this report.
In February 2023, the City Council approved an
updated Homelessness Action Plan, which
includes the programs and initiatives the city will
carry out over the next five years and the
measures that will be used to track progress.
City Council Goal
Enhance the quality of life for everyone in Carlsbad by
adopting and implementing an updated Homelessness
Response Plan that addresses the complex needs of
individuals experiencing or at risk of experiencing
homelessness in a compassionate and effective
manner and reduces the impacts of homelessness on
the community.
Summary of City-Funded Programs
Nov. 14, 2023 Item #7 Page 42 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
2
The city uses a variety of data points to measure and track progress on efforts to reduce homelessness. To
better understand who is experiencing homelessness in Carlsbad and coordinate efforts with community
partners, the city is maintaining a new comprehensive “by-name” internal list, which tracks all individuals
enrolled in homeless service programs within the City of Carlsbad. This expands upon the data included in the earlier sections of this report by incorporating individuals who received services not funded by the city.
Summary of by-name list data
* The by-name list is generated directly from the Homeless Management Information System. This data is
based on those who were active on the list as of June 30, 2023.
Year-Over-Year Progress
Carlsbad’s Homeless Population
Nov. 14, 2023 Item #7 Page 43 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
3
Veteran focus
City staff have been working closely with community partners to specifically support our veteran community
in accessing resources and finding places to live. From June 2022 through June 2023, the By-Name List
showed that veteran homelessness decreased by 73% in our community. The city continues to work with the
County of San Diego and other local partners to reduce veteran homelessness.
Nov. 14, 2023 Item #7 Page 44 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
4
Point-in-Time Count Unsheltered Data
The Point-in-Time Count is an unduplicated count of sheltered and unsheltered individuals
experiencing homelessness across the United States, normally conducted during the last week
in January. Since 2005, the Department of Housing and Urban Development has required all
Continuums of Care who receive federal funding to provide a bi-annual count. The San Diego
County Region typically exceeds this requirement by conducting a count every year.
*The Point-in-Time Count did not take place in 2021 due to COVID-19 precautions.
Point-in-Time Count*
Nov. 14, 2023 Item #7 Page 45 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
5
The table below shows how data compare between each quarter, along with cumulative data since July 2022.
The same individual may have received more than one service and is reflected under each service category
that applies to them (for example, the same individual may have received both a motel voucher and later
placed into permanent housing).
Fiscal
Year Q1 Q2 Q3 Q4 YTD
Households transitioned
to permanent housing1
2021-22 23 15 12 12 62
2022-23 35 31 19 20 105
Unduplicated contacts2
2021-22 253 269 309 324 749
2022-23 247 184 236 183 565
Police calls for service3
2021-22 1,542 2,169 2,585 2,701 8,997
2022-23 2,548 1,857 1,953 1,964 8,322
Shelter placements
2021-22 28 29 39 14 110
2022-23 21 17 21 7 66
Shopping carts collected
2021-22 N/A 37 48 17 102
2022-23 31 13 3 35 82
Motel voucher stays 2022-23 31 13 3 35 44
2022-23 10 13 10 15 454
1This year’s data includes exits from La Posada de Guadalupe emergency shelter that were not available for
the previous year’s data.
2Unduplicated contacts include enrollments in city-funded programs.
3In fiscal year 2022-23, Carlsbad Police officers went into the field for 8,322 homeless-related calls for service,
of which 3,754 calls were in response to a specific request or complaint and 4,568 were proactive
department-initiated calls for service to help carry out city homelessness goals and enforce applicable laws.
4This number indicates unduplicated households served, as some stays overlapped fiscal quarters.
City Programs Data by Quarter
Nov. 14, 2023 Item #7 Page 46 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
6
The total expenditures for fiscal year 2022-23 were $4,369,169 to support the homelessness goal. This
number includes carried forward encumbrances from fiscal year 2021-22 and two mid-year allocations. A
portion of the Police Homeless Outreach Team was redeployed to respond to the Traffic Safety Emergency
and additional overtime compensation was expended towards traffic emergency activities. The expenditures
remained in the original budget source for those employees.
TOTAL BUDGET EXPENDITURES BY CATEGORY FY 2022-23
$613,669
$344,027
$344,217
$186,974
$2,203,593
$569,242
$107,448
Housing assistance
Shelter
Benefits and
employmentOutreach and case
managementPolice Homeless
Outreach TeamHomeless services
City services
infrastructure
Expenditures
Nov. 14, 2023 Item #7 Page 47 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
7
Homelessness is a complex issue that requires the resources, expertise and cooperation of many different
entities. The city’s efforts are concentrated within three key areas it can influence and programs that will
make the biggest impact for Carlsbad. These areas comprise “what” the city is focusing on.
Shelter and Housing
Nov. 14, 2023 Item #7 Page 48 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
8
Deed-Restricted Affordable Housing
The following chart represents the city's efforts towards increasing the deed-restricted affordable housing
available within the city. Deed-restricted affordable housing is real estate that is required to be used as
affordable housing for a period of time pursuant to a restrictive covenant.
Existing Approved* Under construction
Completed in
FY 2022-23
Moderate 747 0 57 0
Low-income 1223 71 114 0
Very low-income 446 30 44 0
TOTAL 2,416 101 215 0
*Not yet under construction
Limited-Term Stay Motel Voucher Program
During FY 2022-23, 45 households were issued hotel vouchers with a total expenditure of $63,666.93. Of the
45 households assisted, 25 were able to move on to other shelter or housing following their hotel stay. At
the close of the fiscal year, 3 households were utilizing the motel voucher program and were in the process
of securing housing.
Outreach and Access to Services
During fiscal year 2022-23, 93% of homeless persons contacted by the outreach social workers accepted
some form of clinical intervention. This includes case management, assessment, care coordination, crisis
intervention, program information, diversion and treatment planning.
Nov. 14, 2023 Item #7 Page 49 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
9
The homeless outreach social workers provide a wide array of services in addition to clinical services.
Services accepted Q1 Q2 Q3 Q4 YTD
Information only 226 45 49 52 372
Emergency shelter referral 37 71 91 37 236
Mail delivery 8 3 18 7 36
Transportation to services 10 7 0 11 28
Police transportation 28 9 22 15 74
Substance abuse treatment referrals 5 30 28 18 81
ID assistance 7 4 23 9 43
Permanent or bridge housing referral 1 25 43 50 119
Benefits access (medical insurance,
CalFresh, employment, VA benefits,
etc.) 9 38 101 19 167
Other (appointment coordination, case
management, blankets, etc.) 11 104 115 172 402
Food assistance 3 9 7 22 41
Hospital transport 3 1 0 0 4
Referrals to mental & physical health
care 5 32 81 17 135
Personal needs assistance (clothing,
phone, prescriptions, etc.) 5 4 8 10 27
Reunification travel assistance 1 8 6 3 18
TOTAL 359 390 592 442 1,783
Nov. 14, 2023 Item #7 Page 50 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
10
Public Safety
Homeless-Related Calls for Service
During FY 2022-23, Carlsbad Police went into the field for 8,322 homeless-related calls for service, which
made up 7.5% of all calls for service between July 1, 2022 and June 30, 2023. Of those, 3,754 calls were in
response to a specific request or complaint and 4,568 were proactive department-initiated calls for service to
help carry out city homelessness goals and enforce applicable law. Changes to the city’s municipal code went
into effect during November 2021. Since then, officers have been proactive to educate and enforce
restrictions such as camping in public, trespassing and drinking in public parks.
PERCENTAGE OF CALLS FOR HOMELESS-RELATED SERVICES
HOMELESS-RELATED STATISTICS BY CATEGORY
*These are the statistics related to the homeless population compared to the general population in Carlsbad.
Mental health holds refer to incidents when an individual experiencing a mental health crisis is hospitalized
for 72-hour psychiatric care after they are determined by the police to be a danger to themselves or others.
Percentage of all calls for services Q1 Q2 Q3 Q4
Homeless-related calls for services 10% 7% 7% 6%
Homeless-related arrests 16% 16% 14% 16%
Homeless-related citations 5% 5% 3% 5%
Homeless-related mental health holds 3% 3% 5% 2%
Nov. 14, 2023 Item #7 Page 51 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
11
ENCAMPMENT AND ABANDONED LITTER CLEANUP
In late Sept. 2021 the City Council approved amendments to the city’s municipal code to address public
safety and quality-of-life concerns related to homelessness and public spaces. These laws became effective
Nov. 11, 2021. Changes addressed camping on public, private and open space property; obstruction of
property, trespassing and disorderly conduct; and expanded the areas where open containers of alcohol are
prohibited.
These laws provide police officers with enhanced enforcement tools to ensure public safety and a decent
quality of life for all people in Carlsbad. Police officers will continue to use their discretion to issue warnings
and citations and make misdemeanor arrests for violations of the law.
Quality of Life
Nov. 14, 2023 Item #7 Page 52 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
12
The City of Carlsbad coordinates efforts and administers programs to address and reduce homelessness
within the community. The following programs and partnerships have been developed as part of the city’s
Homelessness Action Plan to help those experiencing homelessness obtain housing and reduce the impacts
of homelessness on the community.
Community Resource Center
The city partners with the Community Resource Center to operate its rapid rehousing,
employment and benefits specialist and homelessness prevention contracts. These
contracts provide case management, emergency rental assistance, security deposit support,
ongoing rental assistance, landlord advocacy, financial education, stabilization support,
referrals to higher levels of care, benefits enrollment, job readiness support, resume building
and employment connection. The Community Resource Center had 162 enrollments in its
rapid rehousing and employment and benefit programs in FY 2022-23. The center placed 47
households comprised of 64 individuals in housing during this time. 36 individuals were
enrolled in Employment and Benefits Services with 16 in the process of obtaining long-term
benefits and 13 employment positions secured. 17 households were also prevented from
falling into homelessness through homelessness prevention services and emergency rental
assistance.
Interfaith Community Services
The city partners with Interfaith Community Services to provide outreach case management,
operate the hiring/service center and provide homelessness prevention services within the
city. The current outreach and case management provides two licensed or master’s level
clinicians and one part-time licensed program manager. They provide coverage throughout
the week offering outreach and case management in the field to individuals experiencing
homelessness in Carlsbad. The clinicians engage, assess, plan and refer individuals to
resources like shelter, housing, medical care, public benefits, mental health assistance,
substance use treatment and basic needs supports. During FY 2022-23, Interfaith Community
Services through the outreach and case management program engaged with 314
unduplicated clients experiencing homelessness. Interfaith Community Services also operates
the Carlsbad Service Center which provides temporary job placement through the hiring
center, housing case management and homelessness prevention services. During FY 2022-23
homelessness prevention services kept 33 households from experiencing homelessness in
Carlsbad.
San Diego Humane Society
The purpose of the San Diego Humane Society contract is to provide individuals experiencing
homelessness with a safe place to temporarily board their animals when they are not able to
bring them to treatment facilities or services. The contract provides short-term emergency
pet boarding and emergency medical care for approximately 25 animals of persons
experiencing homelessness – free of charge – so homeless individuals can access care and
resources.
City Programs and Partnerships
Nov. 14, 2023 Item #7 Page 53 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
13
Catholic Charities
The Catholic Charities Diocese of San Diego operates the La Posada de Guadalupe men’s
shelter in Carlsbad. The shelter has the capacity to serve 50 single men experiencing
homelessness. The city provides funding for staff, operations, training and technical
assistance. It is a priority of the city to help Catholic Charities expand the shelter to include
space for single women and families.
Women’s Resource Center
The city partners with Women’s Resource Center to provide domestic violence services for
Carlsbad residents. During FY 2022-23 the center assisted 147 Carlsbad residents with shelter,
hygiene kits, bus passes, food, clothing, counseling and wrap-around services.
Brother Benno Foundation
The city partners with the Brother Benno Foundation to provide emergency rental assistance, utility assistance, motel vouchers and recovery services for people experiencing
or at risk of homelessness in the City of Carlsbad. During FY 2022-23 the organization
supported 25 households.
Alliance for Regional Solutions
The city contributes annually to the Alliance for Regional Solutions Bridge to Housing
Network. The Alliance distributes funding to North County homeless shelters including Haven
House, Operation Hope, La Posada de Guadalupe and the Interfaith Shelter Network. In
upcoming years, the Alliance will also support a new family shelter operated by Interfaith
Community Services. The city’s contribution helps the shelters support operations and serve
Carlsbad residents. The city continues to rely on the shelter network to provide space for
single women and families.
Urban Corps
The city contracts with Urban Corps of San Diego for trash abatement, litter and
encampment cleanup related to persons experiencing homelessness. Urban Corps works very
closely with the city’s Public Works Department and the Homeless Outreach Team. They are
responsible for responding to and triaging any incoming cleanup requests based on health
and safety. This contract provides cleanup services 3 days per week, 52 weeks a year, often
including encampment cleanups. When encampment cleanups are not needed, the team
provides regular cleaning services to areas commonly known to have abandoned trash and a
high prevalence of homelessness related debris.
Nov. 14, 2023 Item #7 Page 54 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
14
Rocket John Portable Restrooms and Handwashing Stations
The Rocket John contract provides four portable restrooms and handwashing stations and
routine cleaning and maintenance in the downtown Village. The city first added these public
bathrooms back in 2017 to combat the Hepatitis A Crisis in the homeless community. With
COVID-19, the city added more restrooms and handwashing stations to promote health,
sanitation and 24/7 access to clean water to individuals living unsheltered. One portable
restroom has been removed based on community concern, so three portable restrooms are
currently being provided.
Non-City Funded Homeless Outreach
The County of San Diego and People Assisting the Homeless each have a full-time outreach worker dedicated to Carlsbad. The outreach worker is specially trained in working with
individuals or households with behavioral health needs. In addition, the county provides
benefits enrollment services at the Harding Community Center (bi-weekly) and at the
Carlsbad Service Center (weekly) to assist people with enrolling in MediCal, CalFresh and
General Relief programs.
Case Collaboration/Care Conferencing
City staff work closely with staff from city-funded programs and other partners working in
homeless services. Staff facilitate a monthly case conferencing meeting to ensure all outreach
efforts are effectively administered and coordinated, so that the most complex cases are
prioritized and served. This collaboration also provides training and resource coordination.
Trainings and coordination have included: affordable housing training, mental health
resources, senior housing options, CalAim programs, homelessness specific housing
resources, San Diego Humane Society programs and Showers of Blessings. Community
partners report appreciation for the level of cohesion and collaboration that exists within the
agencies working on homelessness issues in Carlsbad.
Nov. 14, 2023 Item #7 Page 55 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
15
Additional Collaboration
The city collaborates with many stakeholders in the community to reduce homelessness. Homelessness
impacts all aspects of a community, so it truly takes a village to solve it.
Nov. 14, 2023 Item #7 Page 56 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
16
The following success stories are real people who were experiencing homelessness in Carlsbad and
connected to community services and housing as a result of the city’s homelessness efforts. These are their
stories, which they have given the city permission to share. Their names have been changed to protect their
confidentiality.
Meet Doris
Female: 61
Permanently housed: June 2023
Doris grew up in Carlsbad and graduated from Carlsbad High School. She raised her family here and her kids
are now adults. About six years ago she ended up in a domestic violence situation and had to flee her
housing. She had been staying outside since then. In a collaborative effort between the City of Carlsbad
Housing Navigator, Community Resource Center’s Rapid Re-Housing Program and the Interfaith Community
Services Social Workers, she was able to find an apartment and end her time living outside. She’s enrolled
with the Employment & Benefits Specialist at Community Resource Center and is working on securing long-
term disability benefits for her disabling condition. She’s working on her physical health and giving back to
her community as she is able.
What worked
• The City of Carlsbad Housing Navigator worked with Doris to help her locate a unit and transition
inside.
• The Community Resource Center helped Doris with the security deposit and move-in support.
• The Interfaith Community Services Social Workers engaged Doris and helped her access furniture
for her new unit.
• The Community Resource Center continues to support her with its Employment & Benefits Program
to secure her permanent benefits.
Success Stories
Nov. 14, 2023 Item #7 Page 57 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
17
Meet Beth
Female: 43
Permanently housed: March 2023
Beth was seeking employment and came to the Community Resource Center Employment & Benefits
Program as a referral from Interfaith Community Services. At the time Beth was sleeping outside and
working part-time at a local fast-food restaurant. She was struggling to find a home she could afford with
limited part-time hours and had nowhere to stay. Beth came to the Employment & Benefits Program looking
for something with higher pay and more hours to be able to afford a place to live. The Employment &
Benefits Specialist helped Beth update her resume, connected her to numerous job leads and prepared her
for an interview with a full-time position. After securing a new job, the program provided Beth with motel
vouchers so she could be in a better position while starting her new job. After a few weeks in a motel, Beth
had saved up enough to move into a room for rent. Since moving into the room for rent Beth has now been
promoted on two different occasions and is a shift leader.
What worked
• The Interfaith Community Services Social Workers engaged Beth and helped her connect with the
Community Resource Center Employment & Benefits Program.
• Beth worked diligently with the Employment & Benefits Specialist to obtain a better job with more
hours and higher pay.
• The Community Resource Center provided Beth with motel vouchers to provide a place to stay while
she began a new job and saved money for housing.
• The Community Resource Center helped Beth find a place to live within her budget.
Nov. 14, 2023 Item #7 Page 58 of 61
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
18
Staff have experienced some challenges around the implementation of the City Council’s goal to reduce
homelessness and its impacts on the community. Some of these include:
Limited shelter and housing resources
There is limited emergency shelter, permanent supportive housing, available affordable housing and general
housing options in North County and San Diego.
Windsor Pointe
Staff have been working with the owners and management to resolve security and resident support
concerns.
Limited options for women and seniors
Outreach workers, police homeless outreach officers and city staff have experienced an influx in single
females over the age of 60 experiencing homelessness for the first time. Staff are collaborating to identify
accessible shelter and housing options for this population. General communal shelters are not always an
option due to extremely limited availability, health risks and mobility needs. The Haven House shelter in
Escondido has merged with Interfaith Community Services’ recuperative care program, reducing shelter beds
in the region by 49, including the majority of the available beds for single women. Staff across multiple
agencies report difficulty securing shelter options for seniors and single women.
City staff have several projects on the horizon:
• The Department of Housing & Homeless Services is continuing to provide support and monitor the
progress on the La Posada de Guadalupe shelter expansion.
• Staff will be moving forward with expending the National Opioid Settlements funding per the
recommendation of City Council.
• Staff is in the process of implementing the Encampment Resolution Funding grant in partnership with
Interfaith Community Services, Community Resource Center, La Posada de Guadalupe shelter and Whole
Person Care Clinic.
• Staff are working diligently across departments to implement a data visualization tool on the city’s
website to help communicate the latest data and measures being used to track progress on the City
Council’s goal.
• Staff anticipate award notifications on two grant applications; one for permanent supportive housing
services and one for a housing retention program, both through the regional Continuum of Care. If
awarded, staff will return to the City Council for acceptance of funds and approval of professional
services agreements.
Overcoming Challenges
Upcoming Work
Nov. 14, 2023 Item #7 Page 59 of 61
Exhibit 4
$786,137
FY 2023-24
$4,931,947 Total budget
FY 2024-25
$6,007,328 Total budget
FY 2022-23
$4,323,406 Total budget
Nov. 14, 2023 Item #7 Page 60 of 61
Exhibit 5
Nov. 14, 2023 Item #7 Page 61 of 61
Nov. 14, 2023
Mandy Mills, Director
Housing & Homeless Services
Chris Shilling, Homeless Services Manager
Housing & Homeless Services
Jeffrey Smith, Captain
Police Department
REDUCING HOMELESSNESSANNUAL REPORT & FUNDING PLAN
1
HOMELESSNESS ANNUAL REPORT
2
TONIGHT’S TOPICS
Presentation
Annual Homelessness Report
Annual Funding Plan
Opioid Settlement RFP
HOMELESSNESS ANNUAL REPORT
3
TONIGHT’S TOPICS
Recommended actions
Adopt a resolution approving the Fiscal Year 2024-25
Homelessness Action Plan Funding Plan.
Adopt a resolution authorizing staff to issue a request for
proposals to use opioid settlement funds.
CITY COUNCIL GOAL
Enhance the quality of life for everyone in Carlsbad by
adopting and implementing an updated Homeless
Response Plan that addresses the complex needs of
individuals experiencing, or at risk of experiencing
homelessness in a compassionate and effective manner
and reduces the impacts of homelessness on the
community.
HOMELESSNESS ANNUAL REPORT
4
CURRENT PROCESS
Semiannual
progress report #1
&
Proposed
FY 2024-25
funding plan
FALL 2023
Semiannual
progress report #2
SUMMER 2024
Funding
plan included in
city budget
SPRING 2024
HOMELESSNESS ANNUAL REPORT
5
HOMELESSNESS ANNUAL REPORT
AREAS OF FOCUS
Shelter and
housing
Outreach and
access to services Public safety
6
SPENDING BY CATEGORY FY 2022-23
$613,669
$344,027
$344,217
$186,974
$2,203,593
$569,242
$107,448 Housing assistance
Shelter
Benefits and employment
Outreach and case
management
Police Homeless Outreach
Team
Homeless services
City services infrastructure
7
FY
2
0
2
2
-23
A
T
A
G
L
A
N
C
E
8
YEAR-OVER-YEAR PROGRESS
HOMELESSNESS ANNUAL REPORT
9
HOMELESSNESS PREVENTION
HOMELESSNESS ANNUAL REPORT
10
75
Households provided with prevention services
OUTREACH & ACCESS TO SERVICES
HOMELESSNESS ANNUAL REPORT
11
93%
Accepted services
POLICE CALLS FOR SERVICE
8,322 calls
4,568 officer initiated
3,754 dispatched
7.5%
Related to homelessness
HOMELESSNESS ANNUAL REPORT
12
POLICE CALLS FOR SERVICE
HOMELESSNESS ANNUAL REPORT
13
ABANDONED TRASH
HOMELESSNESS ANNUAL REPORT
14
NEW: BY-NAME LIST DATA
15
FY 2022-23
END OF FISCAL YEAR STATUS UPDATE
16
Meet Beth Beth was seeking employment and came to the Community
Resource Center Employment & Benefits Program as a referral
from Interfaith Community Services. At the time Beth was
sleeping outside and working part time at a local fast-food
restaurant. She was struggling to find a home she could afford
with limited part time hours and had nowhere to stay.
The Employment & Benefits Specialist helped Beth update her
resume, connected her to numerous job leads and prepared her
for an interview with a full-time position. After securing a new job,
the program provided Beth with motel vouchers so she could be in
a better position while starting her new job.
After a few weeks in a motel, Beth had saved up enough to move
into a room for rent. Since moving into the room for rent Beth has
now been promoted on two different occasions and is now a shift
leader.
HOMELESSNESS ANNUAL REPORT
17
•The Interfaith Community Services social workers engaged Beth and helped her connect with the Community Resource Center Employment & Benefits Program
•Beth worked diligently with the Employment & Benefits Specialist to obtain a better job with more hours and higher pay
•The Community Resource Center provided Beth with motel vouchers to have
a place to stay while she began a new job and saved money for housing
•The Community Resource Center helped Beth find a place to live within the
budget of her new income
WHAT WORKED
HOMELESSNESS ANNUAL REPORT
18
Meet Doris Doris grew up in Carlsbad and graduated from Carlsbad High School.
She raised her family here and her kids are now adults. About six years
ago she ended up in a domestic violence situation and had to flee her
housing. She had been staying outside since then.
In a collaborative effort between the City of Carlsbad Housing
Navigator, Community Resource Center’s Rapid Re-Housing Program
and the Interfaith Community Services social workers, she was able to
find an apartment and end her time living outside.
She’s enrolled with the Employment & Benefits Specialist at
Community Resource Center and is working on securing long-term
disability benefits for her disabling condition. She’s working on her
physical health and giving back to her community as she is able.
HOMELESSNESS ANNUAL REPORT
19
•The City of Carlsbad Housing Navigator worked with Doris to help her locate a unit and transition inside.
•The Community Resource Center helped Doris with the security deposit and move-in support.
•The Interfaith Community Services Social Workers engaged Doris and helped her access furniture for her new unit.
•The Community Resource Center continues to support her with its
Employment & Benefits Program to secure her permanent benefits.
WHAT WORKED
HOMELESSNESS ANNUAL REPORT
20
SUMMARY
HOMELESSNESS ANNUAL REPORT
21
•The city continues to make significant progress year-to-year
•More data is available to better understand the scope of local homelessness and track progress
•No major program changes are recommended
HOMELESSNESS ACTION PLAN
FISCAL YEAR 2024-25 FUNDING PLAN
$3,905,872
$81,823
$101,000
$468,252 $375,000
General Fund
CDBG
Housing Trust Fund
HUD Grant
PLHA Grant
ERF Grant (NEW)
FUNDING SOURCES
FY 2023-24
$4,931,947 Total budget
23
FY 2024-25
$6,007,328 Total budget
$3,760,066
$81,823
$101,000
$903,302
$375,000
$789,137
Activity Approximate
budget
Percentage of
total funding
Percentage from
General Fund
Housing assistance $1,501,504 25%5%
Outreach and case management $620,479 10%8%
Shelter $586,345 10%4%
Benefits and employment $320,000 5%9%
Direct services subtotal $3,028,328 50%26%
Police Homeless Outreach Team $2,160,000 36%57%
Homeless Services $694,000 12%14%
City services infrastructure $125,000 2%3%
Indirect services subtotal $2,979,000 50%74%
TOTAL RESOURCES $6,007,328 100%100%
ACTIVITIES & FUNDING OVERVIEW FY 2024-25
Grant Amount Funding source
Encampment Resolution Grant $786,136*California Interagency
Council on Homelessness
HUD Permanent Supportive Housing $435,050 HUD/Continuum of Care
Program
TOTAL NEW RESOURCES $1,216,186
NEW FUNDING FOR FY 2024-25
*Amount awarded for a term of three years. Funding represents the first year.
HOMELESSNESS ANNUAL REPORT
HOMELESSNESS ANNUAL REPORT
DIRECT SERVICES
26
21%
19%
11%
49%
Outreach & Case Management
Shelter
Benefits & Employment
Housing Assistance
FUNDING BY ACTIVITY
27
$694,000
SUMMARY
HOMELESSNESS ANNUAL REPORT
28
•The proposed funding plan allows the city to continue
what’s working and aligns with the City Council’s goal
•The funding plan focuses on filling the gaps and directs
resources where they will have the biggest impact
•New funding sources secured allow the city to expand direct
services to combat homelessness in Carlsbad at less cost to
the city
OPIOID SETTLEMENT FUNDS
HOMELESSNESS ANNUAL REPORT
29
•National Opioid Settlements against the 3 largest distributors
•Dec. 14, 2021 City Council authorized city to participate in settlement
•Settlement funds beginning to be received
OPIOID SETTLEMENT FUNDS
HOMELESSNESS ANNUAL REPORT
30
•50% of funds on high impact abatement activities
•Working group of Police, Fire, Finance and Housing & Homeless Services
•Outreach, education and referral program
•People experiencing homelessness and schools/at-risk youth
HOMELESSNESS ANNUAL REPORT
31
Annual Point-in-Time Count - Jan. 25, 2024
Support and monitor the progress of the La Posada de
Guadalupe shelter expansion
Implement a data visualization tool on the city’s website
Continue to pursue grant opportunities
UPCOMING WORK
1. Adopt a resolution approving the Fiscal Year 2024-25 Homelessness Action Plan Funding Plan and directing city staff to include the Funding Plan’s activities in the city’s Preliminary Operating Budget.
2. Adopt a resolution authorizing staff to issue a request for proposals to use opioid settlement funds for high impact abatement activities as directed in associated settlement agreements.
HOMELESSNESS ANNUAL REPORT
RECOMMENDATIONS
32