HomeMy WebLinkAbout2023-12-18; Economic Development Subcommittee; ; Update on Economic Development Strategic Plan ProgressECONOMIC DEVELOPMENT SUBCOMMITTEE
Meeting Date: Dec. 18,2023
To: Economic Development Subcommittee
From: David Graham, Chief Innovation Officer
Staff Contact:
Subject:
Recommended Action
David Graham, Chief Innovation Officer
david.graham@carlsbadca.gov, 442-339-5992
Update on Economic Development Strategic Plan Progress
Receive an informational report regarding progress on strategies and tactics contained within the
Economic Development Strategic Plan, discuss and provide a recommendation.
Discussion
On Jan. 10, 2023, the City Council adopted the Economic Development Strategic Plan (EDSP),
aligning with the city's broader five-year strategic plan to enhance economic vitality. The EDSP,
supported by the fiscal year 2023-24 budget, combines a long-term overarching strategy with
adaptable, annually-reviewed strategic actions.
To effectively monitor the EDSP's implementation, a comprehensive dashboard has been
developed, tracking progress on each strategic action and overall advancement towards the EDSP
goals. The following highlights from the second quarter reflect significant progress:
Industry Roundtables
Beginning on Aug. 30, these roundtables have successfully convened leaders from key
industries in Carlsbad, including Tech, Sports and Active Lifestyle, Cleantech, and Life
Sciences sectors. These discussions foster industry-specific dialogue and insight into future
challenges and opportunities. Plans are set to host 12 such discussions annually beginning in
2024.
Broker Connections
Staff continue to maintain relationships with the commercial real estate brokerage
community in Carlsbad. Continuous engagement with the commercial real estate brokerage
community has been pivotal in enhancing business intelligence and keeping Carlsbad at the
forefront as a preferred business location.
Innovation Day
Carlsbad's participation in Innovation Day at Petco Park underscored the city's role as a
regional innovation hub. The event attracted over 3,500 attendees, including more than 100
Carlsbad residents. Notably, Carlsbad companies such as Aptera, Shipcalm, Airspace
Technologies, Argonaut Manufacturing, and Viasat were featured. Connect's commitment to
host a flagship event in Carlsbad in 2024 further reinforces this positioning.
Dec. 18, 2023 Item #4 Page 1 of 6
Startup Week
Hosting the opening day of San Diego Startup Week '23, Carlsbad demonstrated its
sup portive environment for innovation and entrepreneurship. The event drew 450 attendees
and 30 exhibitors, with several Carlsbad companies and speakers prominently featured,
including a keynote address from a new Carlsbad company -Vuori. The event's success was
highlighted by the popularity of sessions held in Carlsbad -the top three best attended
sessions were all in Carlsbad, affirming the city's status as a key venue.
Business Workshops
In collaboration with Carlsbad Libraries, economic development staff is helping to facilitate
and promote programming by the Smal l Business Development Center (SBDC). This quarter,
SBDC hosted a "Meet the Buyers" program at the Dove Library. According to the SBDC, the
event yielded:
• 2 New Business Starts
• An increase in sales of over $3.3 million
• 10 new jobs
• Over $2.9 million in government contracts awarded
Staff continue to support the SBDC and Libraries to deliver more business-focused programs
and resources through the libraries.
Cybersecurity Awareness Program
After a brief hiatus, staff resumed the Cybersecurity Awareness Program alongside the
Chamber of Commerce and Cyber Center of Excellence (CCOE). Forty-five businesses
registered for the event. With a 300% increase in cyberattacks over the last few years, the
series helps create a more resilient economy by increasing awareness of cyber vulnerabilities
within the business community. The first workshop in the reformatted series featured
presentations from the FBI, RiskRecon, and CCOE. The series will continue on a quarterly
basis, giving Carl sbad companies several opportunities to learn about risks and best practices
for mitigating an attack.
Internal Improvement
Cross-departmental efforts have been instrumental in enhancing the city's economic
development role, with businesses frequently praising Carlsbad's supportive environment
and exceptional customer service. Initiatives to increase online se rvice accessibility are
underway, focusing on permitting along with business startup and talent recruitment
resources. Economic development staff continue to work across the organization to highlight
how other departments have a role in economic development. This work includes planning,
building, engineering, environmental services, transportation, finance, and more.
Regional Collaboration
The City of Carlsbad continues to participate in the lnnovate78 collaboration along with the
cities of Escondido, Oceanside, San Marcos, and Vista. The collaboration allows the five cities
to compete collectively as a North County region, instead of independently and against one
another. Starting in 2023, the collaboration made a pivot to work with the San Diego North
Economic Development Council to bolster North County attraction and retention efforts.
Dec. 18,2023 Item #4 Page 2 of 6
Beginning in 2024, the collaborative will shift its focus from lnnovate78 as a marketing and
promotional initiative and invest more heavily in direct services and support for startups,
entrepreneurs, and innovation economy companies. This will be done through mutual
support of Connect, in which Carlsbad was already a supporter.
Economic Intelligence
The ongoing biennial business survey is a critical tool for understanding and responding to
economic trends and needs. The 2024 survey is currently in progress, with results expected
to be presented in the first quarter of 2024.
Outreach is being conducted through city-owned channels as well as partner organizations.
Businesses can fill out the survey through January at carlsbadca.gov/BusinessSurvey.
Banner Program
Since the program's expansion, it has received numerous compliments from residents,
visitors, and businesses. The Carlsbad Village Association (CVA) has effectively managed the
Banner Program, expanding its scale and introducing cost efficiencies. The program's success
under CVA's management has been notable, enhancing the city's visual appeal and
community engagement. This includes more than doubling the program scale, sourcing local
imagery, adding a Fall seasonal rotation, and handling storage and maintenance of the
program.
The strategic actions recommended by the subcommittee for fiscal year 2023-24 are listed below.
Goal 1: Support Small Business, Startups & Entrepreneurs
Strategy Action Priority Status Progress
1.1.1. Celebrate staff's role in economic High In Progress Ongoing
development and continue to educate (work internally with
them on how their work can lead to other departments that
success and economic health in the city. interface with
businesses)
1.1.2. Continually review the planning application High In Progress Ongoing
and permitting procedures to identify (ADU by right process,
process improvements. comprehensive form
updates)
1.2.1. Continue the implementation of the High In Progress 10%
Customer Self-Service program within the (12 permits now
permitting application system, Energov, to available)
increase the number of applications
available online.
1.2.3. Increase the ability for customers to track High In Progress 25%
the status of their projects on line. (Building permits now
available)
1.2.4. Promote the pre-application program to High In Progress Ongoing
help identify major issues early in the (information included in
entitlement process. discussions with
Dec. 18,2023 Item #4 Page 3 of 6
developers and new
companies)
1.2.5. Enhance the Welcome to Carlsbad Program Medium Complete 100%
for new businesses by providing (Available on the city's
information and resources on the pre-business page)
application program, permitting process,
and business resources.
1.2.10 Utilizing Energov, track turnaround times Medium In Progress Ongoing
for planning applications and permits to (CD staff tracks
identify areas to increase efficiency. turnaround times,
enabled streamlined
signage application)
1.3.1. Create Small Business and Entrepreneur Medium In Progress 33%
Symposium on basic and critical issues for (Partnership with SBDC
small business owners. Topics could include and Carlsbad Libraries)
marketing, social media, finance, human
resources, access to capital, technology,
and more.
1.3.2. Partner with business organizations to Low In Progress 75%
develop a shop local initiative to encourage (in conjunction with
patronage at Carlsbad businesses. Chamber, CVA and Visit
Carlsbad)
1.4.1. Evaluate signage requirements for Low Not started 0%
businesses.
Goal 2: Develop and Attract Workers & Talent
Strategy Action Priority Status Progress
2.1.1. Enhance Life in Action tools to assist in High In Progress 90%
talent attraction for Carlsbad businesses in (new interface is
key industries -transitioning Life in Action complete. Due to launch
Recruiter tool from a pilot to an ongoing in January)
resource for Carlsbad businesses. Pilot
connected 40 companies with 400
employees. Funding proposal would go
from pilot to long-term and 2x
participation.
2.2.2. Promote the City's existing digital tools to High Complete 100%
connect residents, businesses, and tourists (via newsletter and
to resources the city offers. social media)
2.1.3. Enhance and promote educational Medium In Progress 75%
workshops provided by the Library, Parks (Several workshops
and Recreation and other resources that taken place)
provide skill development to Carlsbad's
workforce.
Dec. 18,2023 Item #4 Page 4 of 6
2.2.1. Conduct an initial study for outdoor Wi-Fi Medium In Progress 50%
at city facilities and other critical areas for (data gathering,
the public. research, and cost
estimation have been
completed)
Goal 3: Grow and Support Key Industries
Strategy Action Priority Status Progress
3.1.1. Evaluate micro-mobility options in the High In Progress 75%
Village and coastline to make Carlsbad (Potential collaboration
more connected and accessible. with the City of
Encinitas)
3.4.1. Continue to support Carlsbad business High In Progress Ongoing
organizations that maintain the tourism (regular meetings with
economy in Carlsbad. Visit Carlsbad and
hoteliers)
3.2.1. Use business data and recent business Medium In Progress (2024 50%
surveys to assess and engage with industry business survey is live)
clusters to develop support for their
expansion, attraction, and
retention. (Biennial Business Survey)
3.2.2. Utilize partnership with Innovate 78 to Medium In Progress Ongoing
connect Carlsbad businesses with regional (regional collaboration
resources. pivoting in 2024 to be
more resource-driven)
•3.3.1.Promote the city's business locator website Medium Complete 100%
to businesses looking to move to Carlsbad, (via newsletter and
developers, brokers, and investors. social media)
3.3.2. Host industry advisory groups with leaders Medium Complete 10%
in key business clusters, with a specific (roundtable series
emphasis on the innovation economy. captures all key
industries)
Goal 4: Connection, Engagement & Placemaking
Strategy Action Priority Status Progress
4.2.1. Partner with local business organizations to High Complete 100%
implement placemaking strategies such as (contracted with CVA on
holiday lighting and a banner program to successful
enhance the sense of place and implementation of the
community. banner program and
holiday lighting)
4.1.2. Incorporate business and economic High In Progress Ongoing
development activities into the weekly City (14 business related
Manager newsletter, city calendar, and items featured in the
social media to foster a sense of pride in city managers update
Dec. 18,2023 Item #4 Page 5 of 6
local businesses. 11 articles published, 11
newsletters distributed)
4.2.3. Utilize the city's social media platforms to High In Progress Ongoing
showcase Carlsbad's sense of place and (918 posts, 132,000
community. engaged)
4.1.6. Develop a business spotlight program to Medium Complete (Small 100%
highlight local businesses. business spotlight in
newsletter and social
media)
Next Steps
With feedback from the Economic Development Subcommittee, staff will continue to execute
strategies and tactics included in the economic development strategic actions, in conformance with
the Economic Development Strategic Plan approved by City Council.
Public Notification
Public notice of this item was posted in keeping with the Ralph M. Brown Act and was available for
public viewing and review at least 72 hours before the scheduled meeting date.
Exhibits
None.
Dec. 18,2023 Item #4 Page 6 of 6
UPDATE ON ECONOMIC DEVELOPMENT
STRATEGIC PLAN PROGRESS
Recommendation: Receive an informational report regarding progress
on strategies and tactics contained within the Economic Development
Strategic Plan, discuss and provide a recommendation.
It
e
m
4
INNOVATION & ECONOMIC DEVELOPMENT
Economic Development
Strategic Plan
•Supports Strategic Plan Goal -Economic Vitality
•Four Key Goals:
o Support Small Businesses, Startups &
Entrepreneurs
o Develop Workforce and Attract Talent
o Grow and Support Key Industries
o Encourage Placemaking and Engagement
INNOVATION & ECONOMIC DEVELOPMENT
Economic Development
Strategic Actions
•Proposed tactics that can be deployed to
achieve EDSP goals
•Flexible to current and future market
conditions
•Updated on an annual basis
•Annual review of the plan and funding
recommendation for the annual budget
INNOVATION & ECONOMIC DEVELOPMENT
INNOVATION & ECONOMIC DEVELOPMENT
Active Economic Development Programs
Dashboard
INNOVATION & ECONOMIC DEVELOPMENT
EDSP Program
Dashboard
•17 current economic development programs underway
•3 Projects are behind schedule but are still set to be
completed on time
INNOVATION & ECONOMIC DEVELOPMENT
Summary of Activity
•Holiday Banners are displayed throughout the city
•Holiday lighting is now displayed in the Village
•Contract updated to reduce funding needed to
maintain the program
•“Evergreen” banners will be displayed beginning
in early January
EDSP Program Updates
INNOVATION & ECONOMIC DEVELOPMENT
Summary of Activity
•Survey Design has been completed
•Survey has been launched and will remain open
through January 2024
•Analysis will be conducted upon survey
completion
EDSP Program Updates
INNOVATION & ECONOMIC DEVELOPMENT
Summary of Activity
•Completed 4 tours in FY23-24
•Establishing schedule for 2024
•The next tour will take place on January 23 and
will feature small businesses in the village area
•6 additional tours will take place this fiscal year
EDSP Program Updates
INNOVATION & ECONOMIC DEVELOPMENT
Summary of Activity
•All ‘89 Act funds have been expended
•Visit Carlsbad is utilizing the remaining funds for
services
•When all services are rendered, the CTBID
Advisory Board will provide a recommendation to
the City Council to disestablish the district
EDSP Program Updates
INNOVATION & ECONOMIC DEVELOPMENT
Summary of Activity
•Building a new dashboard to display economic
metrics and data as it becomes available
•Updating the “Doing Business” page to ensure
relevant content for businesses
•Q1 economic scan presented to the City Council
EDSP Program Updates
INNOVATION & ECONOMIC DEVELOPMENT
Summary of Activity
•Hosted Carlsbad industry roundtables for
o Tech
o Life Sciences
o Cleantech
o Sports and Active Lifestyle
•Each industry will be convened three times
per year
EDSP Program Updates
INNOVATION & ECONOMIC DEVELOPMENT
Summary of Activity
•Joint Promotion of North County as a place to do
business
•Mutual support and economic collaboration
•Pivoting to a more direct-service model through a
partnership with Connect and San Diego
North EDC
EDSP Program Updates
INNOVATION & ECONOMIC DEVELOPMENT
Summary of Activity
•Partnering with Chamber to help identify
businesses in need
•Redesigned the program to support businesses
that are hiring
•Offers rapid skills training for new hires to
become more productive and better qualified
EDSP Program Updates
INNOVATION & ECONOMIC DEVELOPMENT
Summary of Activity
•Hosted “Meet the Buyers” program, resulting in
o 2 New Business Starts
o An increase in sales of over $3.3 million
o 10 new jobs
o Over $2.9 million in government contracts
awarded
•Partnered with SBDC for a “Concept to Creation”
series in March
EDSP Program Updates
INNOVATION & ECONOMIC DEVELOPMENT
Summary of Activity
•More than 400 individuals submitted information
to be connected with Carlsbad employers
•Enhancements being made to make the platform
more usable and efficient for businesses
•Improvements to better track throughput and
better market the program to both businesses
and job-seekers
EDSP Program Updates
INNOVATION & ECONOMIC DEVELOPMENT
Summary of Activity
•More than 450 individuals attended the opening
night of San Diego Startup Week in Carlsbad
•The top three most-attended sessions were all in
Carlsbad
•Sentiment of the organizers is that Carlsbad is an
essential venue for the event
EDSP Program Updates
GOAL 1: SUPPORT SMALL BUSINESS, STARTUPS & ENTREPRENEURS
INNOVATION & ECONOMIC DEVELOPMENT
Strategy Action Priority Status Progress
1.1.1.Celebrate staff’s role in economic development and
continue to educate them on how their work can lead to
success and economic health in the city.
High In Progress
(Working internally with other
departments that interface with
businesses)
Ongoing
1.1.2.Continually review the planning application and permitting
procedures to identify process improvements.
High In Progress
(ADU by right process,
comprehensive form updates)
Ongoing
1.2.1.Continue the implementation of the Customer Self-Service
program within the permitting application system,
Energov, to increase the number of applications available
online.
High In Progress
(12 permits now available, goal
to have 200 permits eventually
available online)
10%
1.2.3.Increase the ability for customers to track the status of
their projects online.
High In Progress
(Building permits now available)
25%
1.2.4.Promote the pre-application program to help identify
major issues early in the entitlement process.
High In Progress
(Information included in
discussions with developers and
new companies)
Ongoing
INNOVATION & ECONOMIC DEVELOPMENT
GOAL 1: SUPPORT SMALL BUSINESS, STARTUPS & ENTREPRENEURS
Strategy Action Priority Status Progress
1.2.5.Enhance the Welcome to Carlsbad Program for new
businesses by providing information and resources on the
pre-application program, permitting process, and business
resources.
Medium Complete
(Available on the city website’s
business page)
100%
1.2.10 Utilizing Energov, track turnaround times for planning
applications and permits to identify areas to increase
efficiency.
Medium In Progress
(CD staff tracks turnaround times
to look for potential
improvement areas, has enabled
streamlined signage application)
Ongoing
1.3.1.Create Small Business and Entrepreneur Symposium on
basic and critical issues for small business owners. Topics
could include marketing, social media, finance, human
resources, access to capital, technology, and more.
Medium In Progress
(Partnership with SBDC and
Carlsbad Libraries, held “Meet
the Buyers” program in October)
33%
1.3.2.Partner with business organizations to develop a shop local
initiative to encourage patronage at Carlsbad businesses.
Low In Progress
(In conjunction with Chamber,
CVA and Visit Carlsbad)
75%
1.4.1.Evaluate signage requirements for businesses.Low Not started 0%
INNOVATION & ECONOMIC DEVELOPMENT
GOAL 2: DEVELOP AND ATTRACT WORKERS AND TALENT
Strategy Action Priority Status Progress
2.1.1.Enhance Life in Action tools to assist in talent attraction
for Carlsbad businesses in key industries - transitioning
Life in Action Recruiter tool from a pilot to an ongoing
resource for Carlsbad businesses. Pilot connected 40
companies with 400 employees. Funding proposal would
go from pilot to long-term and 2x participation.
High In Progress
(Platform improvements are
complete and now being tested.
Due to launch in January)
90%
2.2.2.Promote the City’s existing digital tools to connect
residents, businesses, and tourists to resources the city
offers.
High Complete
(Via newsletter and social
media)
100%
2.1.3.Enhance and promote educational workshops provided
by the Library, Parks and Recreation and other resources
that provide skill development to Carlsbad’s workforce.
Medium In Progress
(Several workshops have taken
place, Job-readiness room)
75%
2.2.1.Conduct an initial study for outdoor Wi-Fi at city facilities
and other critical areas for the public.
Medium In Progress
(Data gathering, research, and
cost estimation have been
completed)
50%
INNOVATION & ECONOMIC DEVELOPMENT
GOAL 3: GROW AND SUPPORT KEY INDUSTRIES
Strategy Action Priority Status Progress
3.1.1.Evaluate micro-mobility options in the Village and coastline
to make Carlsbad more connected and accessible.
High In Progress
(Potential collaboration with the
City of Encinitas being evaluated)
75%
3.4.1.Continue to support Carlsbad business organizations that
maintain the tourism economy in Carlsbad.
High In Progress
(Regular meetings with Visit
Carlsbad and hoteliers, CTBID
Transition)
Ongoing
3.2.1.Use business data and recent business surveys to assess and
engage with industry clusters to develop support for their
expansion, attraction, and retention.(Biennial Business
Survey)
Medium In Progress
(2024 business survey is currently
live and open for responses)
50%
3.2.2.Utilize partnership with Innovate 78 to connect Carlsbad
businesses with regional resources.
Medium In Progress
(Regional collaboration pivoting in
2024 to be more resource-driven)
Ongoing
3.3.1.Promote the city’s business locator website to businesses
looking to move to Carlsbad, developers, brokers, and
investors.
Medium Complete
(Via newsletter and social media,
and connections with brokers)
100%
3.3.2.Host industry advisory groups with leaders in key business
clusters, with a specific emphasis on the innovation
economy.
Medium Complete
(Roundtable series captures
Carlsbad key industries)
10%
INNOVATION & ECONOMIC DEVELOPMENT
GOAL 4: CONNECTION, ENGAGEMENT & PLACEMAKING
Strategy Action Priority Status Progress
4.2.1.Partner with local business organizations to implement
placemaking strategies such as holiday lighting and a
banner program to enhance the sense of place and
community.
High Complete
(Contracted with CVA on
successful implementation of
the banner program and holiday
lighting)
100%
4.1.2.Incorporate business and economic development
activities into the weekly City Manager newsletter, city
calendar, and social media to foster a sense of pride in
local businesses.
High In Progress
(14 business-related items
featured in the city managers
update, 11 articles published, 11
newsletters distributed)
Ongoing
4.2.3.Utilize the city’s social media platforms to showcase
Carlsbad’s sense of place and community.
High In Progress
(918 posts, 132,000 engaged)
Ongoing
4.1.6.Develop a business spotlight program to highlight local
businesses.
Medium Complete
(Small business spotlight in the
newsletter and social media)
100%
SUMMARY & NEXT STEPS
17 Economic Development programs
“In Progress”
On track to achieve goals specified
Staff will return in March with
recommendations for year-2 priorities
INNOVATION & ECONOMIC DEVELOPMENT