HomeMy WebLinkAbout2024-04-22; Community-Police Engagement Commission; ; Presentation of the Police Department’s Complaint ProcessMeeting Date: April 22, 2024
To: Community-Police Engagement Commission
From: Sheila Cobian, Legislative & Constituent Services Director
Staff Contact: Reid Shipley, Assistant Chief of Police
Reid.Shipley@carlsbadca.gov, 442-339-2257
Subject: Presentation of the Police Department’s Complaint Process
District: All
Recommended Action
Receive a presentation regarding an overview of the Police Department’s Complaint system and
overall process.
Executive Summary
Staff will provide the presentation and respond to Commissioner questions and feedback.
Fiscal Analysis
This action has no fiscal impact.
Environmental Evaluation
This action does not require environmental review because it does not constitute a project
within the meaning of the California Environmental Quality Act under California Public
Resources Code Section 21065 in that it has no potential to cause either a direct physical
change in the environment or a reasonably foreseeable indirect physical change in the
environment.
Exhibits
None
Community-Police Engagement Commission
April 22, 2024 Item #2 Page 1 of 1
Staff Report
Community-Police Engagement
Commission
Reid Shipley, Assistant Chief of Police
April 22, 2024
1
( City of
Carlsbad
OVERVIEW
•Complaint procedures
•Type I and Type II complaints
•Disposition of complaints
•SB2 (2021) reporting requirements
•2023 complaint summary
COMPLAINT PROCESS
r l'l•lowdby
'\u1 1V1V41tff1W1IIJ;Uon, Chltl
lnll'f1,1_i,.ra, .tlld IPN IJ~rd of PoMct
COll\lnlu,Oflttt
DPO DtKlplinar; AdmJnJn~don
• DPD lu~u OisdpljM blitd on
OCl't rttommcnd1uon, "flrd•r.c
s1,11t1 ned u1.n and OPO provkfu
rh, reMJfts to IOPC
80PC OCJ Complafnb .,. 1ko uMtd In
cMI fltrr1tfont, rh• mt.n1,.m1nt ind
olhtr ci\ltl-.n 0Yt-rt,,11h1 ind pubHc
uf1tym1a1vm
( City of
Carlsbad
COMPLAINT PROCESS
FILING A COMPLAINT
3
•Online via the department website
•Directly reporting to a supervisor
•Via telephone
•May be anonymous
Resources
File a com P-laint
Sha re a comP-liment
ReP-ort a crime
Oversized veh icle ord inance
Alarm P-erm its
Bike/E-Bike Safety Course Reg istra tion
Bike reg istry
Parking enforcement
ExP-ressive activity event P-erm it
MuniciP-al Code
Homeless Ou treach Team
Traffic comP-laint reP-ort
Sa fety Training Cen ter Facilit')!
2022 Annua l RIPA ReP-or
Police Department Complaint Form
( City of
Carlsbad
The Police Department understands that a relationship of confidence and trust with the public is
essential to effective community policing.
Officers are trained to exercise their best judgment while initiating law enforcement action in a
reasonable, lawful and impartial manner, without fear of reprisal. Yet, enforcers of the law also have an
( City of
Carlsbad
INVESTIGATION
COMPLAINT PROCESS
4
•Type I – Complaints handled by direct
supervision
•Type II – More serious complaints investigated by
PSSB Bureau
o Determination of findings by Bureau
Commander
o Discipline by Assistant Chief
{ City of
Carlsbad
COMPLAINT RESOLUTION
COMPLAINT PROCESS
5
•Gather evidence to inform an objective finding
o Sustained: Allegation was not within policy
o Exonerated: Allegation was within policy
o Not Sustained: Insufficient evidence to support a finding
o Unfounded: Allegation did not occur
•Notice of resolution to complainant within 30 days.
{city of
Carlsbad
SB2 REPORTING REQUIREMENTS
COMPLAINT PROCESS
6
Any Allegation of Serious Misconduct:
•Dishonesty
•Abuse of power
•Physical abuse
•Sexual assault
•Bias
•Participation in a “Law Enforcement Gang”
•Failure to cooperate in an investigation
•Failure to intercede during excessive force
•Egregious acts { City of
Carlsbad
COMPLAINTS: 2023
COMPLAINT PROCESS
7
31 Complaints Total
•24 External
o 3 Sustained
o 7 Exonerated
o 6 Not Sustained
o 7 Unfounded
o 1 Withdrawn
Sustained
Exonerated
Not Sustaind
Unfounded
Withdrawn
External Complaints
{ City of
Carlsbad
COMPLAINTS: 2023
COMPLAINT PROCESS
8
31 Complaints Total
•7 Internal
o 3 Sustained
o 2 Not sustained
o 2 Pending (OIS)Sustained
Not Sustaind
Pending
Internal Complaints
{ City of
Carlsbad
QUESTIONS or
FEEDBACK?
POLICE DEPARTMENT
9
( City of
Carlsbad