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HomeMy WebLinkAbout; ; 2019-2020 Operating Budget & Capital Improvement Program; 2019-06-30City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget Conrad Avila, Accountant Aaron Beanan, Finance Manager Erika Benitez, Management Analyst Bridget Desmarais, Administrative Secretary Jill Moya, Senior Accountant Roxanne Muhlmeister, Finance Manager Scott Chadwick, City Manager Celia Brewer, City Attorney Elaine Lukey, Chief Operations Officer Gary Barberio, Deputy City Manager, Community Services Paz Gomez, Deputy City Manager, Public Works Laura Rocha, Deputy City Manager, Administrative Services Kevin Branca, Director, Finance Mike Calderwood, Chief, Fire Department Maria Callander, Director, Information Technology Judy Von Kalinowski, Director, Human Resources Sheila Cobian, Clerk Services Manager, Office of the City Clerk Debbie Fountain, Director, Community & Economic Development Morgen Fry, Secretary to City Manager, Office of the City Manager Neil Gallucci, Chief, Police Department David Graham, Chief Innovation Officer, Office of the City Manager Jason Haber, Assistant to the City Manager, Office of the City Manager Kyle Lancaster, Interim Director, Parks & Recreation John Maashoff, Manager, Public Works General Services Heather Pizzuto, Director, Library & Cultural Arts Marshall Plantz, Director, Public Works Transportation Vicki Quiram, Director, Public Works Utilities Kristina Ray, Manager, Community Outreach & Engagement James Wood, Jr., Manager, Public Works Environmental Services Cindy Anderson, Senior Management Analyst, Police Department Brianne Daley, Management Analyst, Fire Department Pat Downie, Records Supervisor, City Clerk Services Bonnie Elliott, Senior Management Analyst, Parks & Recreation Fiona Everett, Senior Management Analyst, Library & Cultural Arts Fred Gaines Jr, Management Analyst, Public Works Transportation Ed Garbo, Finance Manager, Risk Management Shawn Gaskari, Management Analyst, Public Works General Services Brent Gerber, Senior Management Analyst, Information Technology Ligeia Heagy, Management Analyst, Public Works Utilities Jennie Marinov, Management Analyst, Parks & Recreation Debbie Jo McCool, Associate Analyst, Library & Cultural Arts Robyn Nuschy, Secretary to City Attorney, City Attorney’s Office Debbie Porter, Senior Management Analyst, Human Resources Megan Powers, Management Analyst, Environmental Services Terie Rowley, Risk Technician, Risk Management Laureen Ryan, Senior Management Analyst, Community & Economic Development Joe Stewart, Management Analyst, Community & Economic Development Craddock Stropes, Senior Management Analyst, Public Works Administration THANK YOU to the many staff from throughout our organization who have worked together to create this budgetTEAM CARLSBAD City of Carlsbad 2019­20 Operating Budget TABLE OF CONTENTS INTRODUCTION City Manager’s Transmittal Letter................................................................................................A­1 Reader’s Guide.............................................................................................................................A­4 Budget Process.............................................................................................................................A­5 About the City of Carlsbad ...........................................................................................................A­7 Organization Chart.......................................................................................................................A­21 Public Input ..................................................................................................................................A­23 Economic and Fiscal Issues...........................................................................................................A­34 Financial and Debt Management Policies....................................................................................A­37 Basis of Budgeting and Budgetary Fund Structure.......................................................................A­41 OPERATING BUDGET Overview......................................................................................................................................B­1 Revenue Summary .......................................................................................................................B­2 Expenditure Summary..................................................................................................................B­12 Schedule of Projected Fund Balances..........................................................................................B­20 Schedule of Revenue Estimates...................................................................................................B­22 Schedule of Budget Expenditures ................................................................................................B­28 PUBLIC SAFETY Summary......................................................................................................................................C­1 Organization Chart.......................................................................................................................C­2 Key Changes.................................................................................................................................C­3 Fire Department...........................................................................................................................C­8 Police Department .......................................................................................................................C­11 PUBLIC WORKS Summary......................................................................................................................................D­1 Organization Chart.......................................................................................................................D­2 Key Changes.................................................................................................................................D­3 Public Works Administration........................................................................................................D­7 Environmental Management .......................................................................................................D­9 General Services...........................................................................................................................D­19 Transportation .............................................................................................................................D­23 Utilities.........................................................................................................................................D­28 COMMUNITY SERVICES Summary......................................................................................................................................E­1 Organization Chart.......................................................................................................................E­2 Key Changes.................................................................................................................................E­3 City Clerk Services ........................................................................................................................E­7 Community & Economic Development........................................................................................E­ 9 Library & Cultural Arts..................................................................................................................E­32 Parks & Recreation.......................................................................................................................E­50 City of Carlsbad 2019­20 Operating Budget ADMINISTRATIVE SERVICES Summary......................................................................................................................................F­1 Organization Chart.......................................................................................................................F­2 Key Changes.................................................................................................................................F­3 Finance.........................................................................................................................................F­7 Risk Management.........................................................................................................................F­10 Human Resources ........................................................................................................................F­12 Information Technology...............................................................................................................F­18 Miscellaneous Non­Departmental...............................................................................................F­20 POLICY & LEADERSHIP Summary......................................................................................................................................G­1 Organization Chart.......................................................................................................................G­2 Key Changes.................................................................................................................................G­3 Office of the City Council..............................................................................................................G­5 Office of the City Treasurer..........................................................................................................G­7 Office of the City Manager...........................................................................................................G­9 Office of the City Attorney...........................................................................................................G­11 Community Outreach & Engagement..........................................................................................G­13 CAPITAL IMPROVEMENT PROGRAM Overview......................................................................................................................................H­1 Project Evaluation........................................................................................................................H­2 FY 2019­20 Appropriations ..........................................................................................................H­3 New Capital Improvement Projects.............................................................................................H­4 Future Projects.............................................................................................................................H­19 Revenues......................................................................................................................................H­20 Future Growth and Development................................................................................................H­21 Calculation of Future Fees............................................................................................................H­22 Projected Fund Balances for FY 2018­19......................................................................................H­24 Projected Fund Balances for FY 2019­20......................................................................................H­25 Revenue Projections Schedule.....................................................................................................H­26 Budget Expenditure Schedule......................................................................................................H­27 Detail Schedule of Capital Projects by Category ..........................................................................H­29 Capital Improvement Program Summary by Fund.......................................................................H­37 Glossary of Capital Project Funding Sources................................................................................H­48 APPENDICES Planned Major Capital Outlay Items FY 2019­20 .........................................................................I­1 Out of State Travel Budget FY 2019­20........................................................................................I­2 Adopted Budget Staffing Changes ...............................................................................................I­8 Glossary........................................................................................................................................I­9 Resolutions Adopting the Budget ................................................................................................I­11 Acronyms .....................................................................................................................................I­40 A­1 City of Carlsbad 2019­20 Operating Budget LETTER FROM THE CITY MANAGER Dear City Council: On behalf of the entire City of Carlsbad leadership team, it is my pleasure to present the Fiscal Year 2019­20 city budget, my first as your new city manager. I have always believed a city’s budget document to be the single most important expression of a municipality’s core mission, City Council policy priorities and, ultimately, the community’s vision. With this in mind, I have challenged the entire City of Carlsbad team to look at our budget process, guiding policies and spending priorities with fresh eyes. The result is a budget that reflects where the City of Carlsbad is today and where we are headed in the years to come. Connected Carlsbad The concept of “connection” was top of mind as this budget was developed. First and foremost, we want to stay connected to what has always made Carlsbad special, as an organization and a place, while turning our gaze firmly to the future. With your leadership, we are forging an even greater connection to the community. This year’s spending priorities have been directly influenced by input from our residents. You will see a number of technology initiatives and new staffing to help us establish and utilize digital connections that have the power to improve the service we provide while gaining efficiencies in the use of taxpayer money.Most of all, this year’s budget strengthens the city’s connection to its core mission and the sound business practices needed to thrive in today’s complex environment. Budget Process The process used to develop the Fiscal Year 2019­20 city budget centered around three core principles: A Strong and Lasting Foundation Every decision reflected in this year’s spending priorities returned to the foundational purpose of our organization, as defined first in the California Constitution: to protect the public’s health, safety and welfare.From there, we looked to the California government code, applicable federal law, the City of Carlsbad’s charter, our municipal code and the policies put forth by the City Council for direction. By investing in these core responsibilities and duties of municipal government, coupled with a renewed focus on data­driven decision making, we are ensuring the City of Carlsbad is operating from a solid and enduring foundation. Built on Meaningful Community Engagement In 2019, members of the Carlsbad community were engaged in budget priority setting like never before. Prior to putting pen to paper (or fingers to keyboard), we asked those we serve to tell us what they love most about their city, how we could make it even better and where specifically they see a need for increased resources. More than 1,700 people contributed over 8,000 comments, and this input is directly addressed in the pages that follow. A­2 City of Carlsbad 2019­20 Operating Budget Demonstrating Today’s Best Professional Standards The City of Carlsbad has long enjoyed a well­earned reputation for fiscal responsibility. New management at the top, as well as a new team handling the annual budget this year, provided an opportunity to innovate: “to make changes in something established, especially by introducing new methods and ideas.” The “bones” of the budget remain the same. The process to get there reflects the principles of transparency, sound financial policies built around today’s municipal environment, and an increased reliance on data and analytics. Carlsbad: A Brief Financial History Before looking forward, we look to the past. Since its founding in 1952, the City of Carlsbad has been known for its stability. Generally speaking, the city pays in cash to avoid interest charges; maintains a healthy savings account to cover unforeseen expenses, and thinks long and hard before committing to new ongoing expenses. Careful planning and firm standards have helped protect Carlsbad’s enviable quality of life as the city grew up. An award­winning approach to growth management, coupled with strategic land use policies, have left Carlsbad well­funded, well­maintained and well positioned for the coming transition to what city planners call “build out.” As Carlsbad approaches a time when most of the major planned residential development is complete, the focus turns from building a high­quality community to maintaining and enhancing what has been created. Much of the infrastructure in Carlsbad, as well as parks, libraries and other public amenities, received initial funding from fees paid by developers to offset the impact of an increased population. This one­time revenue stream is naturally decreasing, making property tax, sales tax, hotel room tax and other funding sources more important than ever. Recession Impacts (Still) Although more economically stable than many government agencies, the City of Carlsbad is not immune to the effects of market conditions. In 2009, as the nation experienced the most significant recession since the Great Depression, the City of Carlsbad implemented a series of policies to contain costs and maximize revenue, including: •A “managed” hiring freeze for all non­safety personnel. •A reduction in pension benefits and a voter­approved charter amendment to prevent future increases without a public vote. •Elimination of programs and services not core to the city mission. •Reduction of spending in areas not directly affecting the public. •An increased emphasis on contractors, consultants, part time staff and other resources not subject to pension liability. Notably, even during the height of the recession, spending cuts were borne primarily by city staff, not the public. City offices remained open Monday through Friday, libraries and community centers were open seven days a week, and the community experienced no significant decrease in service. City workers redoubled their efforts, taking on additional duties and making do with unfilled positions and less funding for ongoing work. Returning to a New Normal As in previous years, the City of Carlsbad experienced fewer effects from the economic downturn and recovered more quickly than many others. By 2014, the city was ready to begin considering adding back resources, although cautiously. But pension costs continued to be a top concern, having caused other cities and counties to forego critical public health and safety services or, in some cases, declare bankruptcy. A­3 City of Carlsbad 2019­20 Operating Budget The recession’s psychological effects on the organization have long outlasted the economic ones. Recent City Councils have urged staff to come forward with resource requests, including staffing, so the organization and its departments could return to leadership roles in their respective service areas. Staff have nonetheless been reluctant to ask the City Council for more. Instead, they have continued to operate under the mantra of “no new FTE (which stands for full time­equivalent positions)” long after the hiring freeze was lifted. Today, the use of contractors and, most commonly, limited term and part time staff, has interfered with long term workforce and resource planning. We have become in some respects penny wise and pound foolish. As a result, a decade after the start of the recession, the city organization has fallen behind in some key areas. Recent budget requests have begun to restore positions, although not to the pre­ recession level, nor to a level needed to meet all of today’s needs. Focus on the Future The Fiscal Year 2019­20 budget is an opportunity to leave behind past practices that no longer support the city we are today and the city we want to become. This budget looks different because it is different. Each department is starting from the ground up, ensuring compliance with legal requirements and regulations, focusing on its core mission, and supporting the community’s top values and priorities. New full­time positions have been added where most needed. New and expanded programs reflect City Council priorities. The entire budgeting process has been redefined from noun to verb. No longer a document created once a year, the city budget is a critical management tool, a channel for transparency, and, yes, the single greatest expression of who we are as a city. As your city manager, I have the honor of presenting you with this budget, but please know this budget represents the work of dozens of city staff in all departments. Their subject matter expertise, hard work and creativity are what made this budget possible. Finally, I would like to thank the City Council for your leadership and vision. With your ongoing guidance and support, the City of Carlsbad will remain not just the best run municipality, but a place where people can live their very best lives, every day secure in the knowledge that their safety and well­being are the City of Carlsbad’s highest priority. Scott Chadwick City Manager A­4 City of Carlsbad 2019­20 Operating Budget INTRODUCTION The annual budget is the most significant expression of how City Council policies are translated into daily operations. In this document, you will see where the city gets the money it uses to carry out its mission and how that money will be spent during the fiscal year that begins July 1, 2019. More than a spending plan, the annual budget is also intended to provide a window into the complex and dynamic economic environment within which your local government operates. As such, this document reviews local, state and national trends affecting city finances, as well as demographic information, regulations and policies that affect how, when and where the city invests resources. READERS GUIDE Some of the information included in this budget document is required by state law. Other details are provided for context and transparency. More than anything, city staff have prepared this budget to serve as a practical guide and tool for ensuring the City of Carlsbad lives up to our standard of being the best run government, period. The following information is included in the three main sections of the budget: INTRODUCTION •Information about our city, its size, demographics, city government structure and other background. •How the budget is prepared and approved. •Input we received from the public and how it has been incorporated into city spending priorities. •The economic and fiscal issues facing the city. •Financial management policies. OPERATING BUDGET •An overview of where the city gets the money (“revenue”) to fund daily operations. •A big picture summary of city staffing levels, spending broken out into different categories and other aggregate information. •Detailed budgets for all city functional areas. CAPITAL IMPROVEMENT PROGRAM •Major city construction projects (roads, water and wastewater system, parks, etc.) included in this year’s budget. •How projects are identified and prioritized. •Sources of funding. •Long term plan. A­5 City of Carlsbad 2019­20 Operating Budget BUDGET PROCESS The City Council sets the overall policy direction for Carlsbad and helps staff prioritize programs, projects and services to support that direction. Public input plays a critical role in setting both the long­range policy direction of the city and decisions about day to day spending. BUDGET BASICS The city operates on a fiscal year that begins July 1. City staff in all departments prepare individual budgets for their functional areas. These budgets are then combined into an overall city budget that is presented to the City Council each spring for review and input. The City Council has the authority to approve the annual budget and may amend it during the year if needed. The legal level of budgetary control is at the fund level, which means spending in each different type of fund may not exceed the budgeted amount without City Council approval. A-6 City of Carlsbad 2019-20 Operating Budget A-7 City of Carlsbad 2019-20 Operating Budget A­8 City of Carlsbad 2019­20 Operating Budget CARLSBAD, CALIFORNIA The City of Carlsbad is situated in north beautiful beaches and lagoons, and abundant natural open space, combine with world class resorts, family attractions, well­planned neighborhoods, a diverse business sector and a charming village atmosphere to create the ideal California experience. A­9 City of Carlsbad 2019­20 Operating Budget CITY GOVERNMENT The City of Carlsbad is a municipal corporation following the council­manager form of government. The City Council, the city’s legislative body, defines the policy direction of the city. The city manager oversees the day to day operations of the city. The City of Carlsbad also has an elected City Clerk and City Treasurer. DISTRICTS The City Council consists of an elected mayor and four elected council members. Each serves a four­year term. The city recently switched to a system where City Council members are elected by district instead of at large or citywide. CHARTER CITY There are two types of cities in California –charter and general law. Charter cities follow the laws set forth in the state’s constitution along with their own adopted “charter” document. General law cities follow the laws set forth by the state legislature. In 2008, City of Carlsbad residents voted to approve the charter city measure, Proposition D, by 82 percent. The charter gives Carlsbad more flexibility on such issues as purchasing and contracting, because the process mandated by the state can be expensive and cumbersome, causing project delays. Certain affairs, such as traffic and vehicle regulation, open and public meetings laws, certain planning and environmental laws, and eminent domain, remain matters of state authority even as a charter city. A-10 City of Carlsbad 2019-20 Operating Budget A-11 City of Carlsbad 2019-20 Operating Budget A-12 City of Carlsbad 2019-20 Operating Budget 2018 summer season North Beach A-13 City of Carlsbad 2019-20 Operating Budget RESIDENT AGE DISTRIBUTION 15% 17% 19% 21% 23% 25% 27% 29% 31% 33% 35% 0-19 20-39 40-59 60+ Population Age Distribution Carlsbad California US A­14 City of Carlsbad 2019­20 Operating Budget RESIDENT INCOME $­ $20,000 $40,000 $60,000 $80,000 $100,000 $120,000 $140,000 $160,000 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Mean Household Income Comparison Carlsbad San Diego County National A­15 City of Carlsbad 2019­20 Operating Budget EDUCATION 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% Less than high school High school graduate Some college, no degree Associate's degree Bachelor's degree Graduate or professional degree Educational Attainment Comparison Percent of Population Over 25 Years Old National California San Diego County Carlsbad A­16 City of Carlsbad 2019­20 Operating Budget RACE AND HISPANIC ORIGIN White alone 84.7% Black or African American alone (a)1.0% American Indian and Alaska Native alone (a)0.2% Asian alone (a)7.6% Native Hawaiian and other Pacific Islander alone (a)0.2% Two or more races 4.4% Hispanic or Latino (b)14.1% US Census July 2018 a. Includes persons reporting just one race b. Hispanic people may be of any race, so they are also included in applicable race categories HOUSEHOLDS TECHNOLOGY A­17 City of Carlsbad 2019­20 Operating Budget TAX BASE TOP SALES TAX GENERATORS* Apple Stores Hoehn Buick GMC Cadillac North County Hyundai Bob Baker Chrysler Dodge Hyundai Hoehn Motors Omni La Costa Bob Baker Mazda Invitrogen Park Hyatt Aviara Resort Bob Baker Subaru Jaguar Land Rover Carlsbad Shell Service Stations Chevron Service Stations Legoland California Toyota Lease Trust Coach Lexus Carlsbad Toyota Scion Costco Wholesale Lowe's Home Centers Vons Grocery Company Dixon Ford Macy's Department Store Weseloh Chevrolet / Kia *alphabetical order TOP PROPERTY TAX CONTRIBUTORS Taxpayer 2018 Taxable Assessed Value % of Total City Net Assessed Value Poseidon Resources $561,306,814 1.87% La Costa Glen $253,391,490 0.84% Omni La Costa Resort & Spa $237,126,463 0.79% Legoland California, LLC $196,899,962 0.66% The Forum $194,668,021 0.65% The Shoppes at Carlsbad $167,971,540 0.56% La Costa Town Center, LLC $140,668,434 0.47% Carlsbad Premium Outlets $124,388,248 0.41% The Reserve at Carlsbad Apartments $114,240,000 0.38% Pacific View Apartments $112,282,022 0.37% A­18 City of Carlsbad 2019­20 Operating Budget HIGH­TECH INDUSTRIAL CLUSTERS EMPLOYEES BY CLUSTER Hospitality/Tourism 13,360 Information/Communication Technology 8,777 Life Sciences 5,415 Action Sports 1,969 Clean Technology 523 A­19 City of Carlsbad 2019­20 Operating Budget TOP EMPLOYERS Name Industry Employees Legoland California Hospitality and Tourism 2,300 ViaSat Information Technology 2,153 Life Technologies Life Sciences 1,982 Omni La Costa Resort & Spa Hospitality and Tourism 1,300 Carlsbad Unified School District Education 1,013 Gemological Institute of America Research and Education 856 City of Carlsbad Government 698 Nortex Security Control Information Technology 637 HM Electronics Information Technology 571 Taylor Made Golf Company Action Sports 570 TOURISM ECONOMY A-20 City of Carlsbad 2019-20 Operating Budget ACCOLADES A-21 City of Carlsbad 2019-20 Operating Budget A-22 City of Carlsbad 2019-20 Operating Budget A-23 City of Carlsbad 2019-20 Operating Budget A­24 City of Carlsbad 2019­20 Operating Budget PUBLIC INPUT to how it engaged the development of the city budget. Different than in previous years, when the public’s main opportunity to review the budget occurred in May, the 2019 engagement started in early March. This allowed the community to provide input on their ne priorities recommended by city staff. for commu most convenient to them. The public input process consisted of two main opportunities: Public Workshop Community members were invited to participate in roundtable discussions facilitated by department directors and city budget analysts. City staff showed a short video about the budget process, followed by an overview of some of the considerations that will go into prioritizing spending in Fiscal Year 2019­20. Following the introduction, questions were posed for small group discussions designed to identify the values and needs behind the community’s budget priorities. Monday March 4, 2019 Faraday Administration Center 5:30 to 7:30 p.m. Attendance: 38 Online Survey The Fiscal Year 2019­20 budget online survey provided an opportunity for members of the public to weigh in on budget priorities at a time convenient to them. Topic areas identified at the public workshop helped inform the questions on the online survey. March 5 –22, 2019 1,710 respondents 1,330 from Carlsbad 8,602 individual responses 927 comments A­25 City of Carlsbad 2019­20 Operating Budget About the Findings By providing multiple ways for the public to provide input, decision makers can hear from a larger and more diverse Carlsbad Respondents were asked to disclose where they live, and the system prevented they are not foolproof. For these reasons, the input in this report should be considered with a similar weight as other qualitative forms of feedback that have always been part of the city’s decision­making process. It reflects the opinions of those who care about the issues mentioned, were aware of the opportunity to participate and were able to take the time to weigh in. Main Themes The following themes were a high priority overall: y Neighborhood quality of life y Access to nature, trails and open space y Environmental sustainability y Traffic and mobility Most Important Services The following services were listed as the most important: y Neighborhood quality of life y Parks and recreation y Law enforcement y Fire and paramedic services y Environmental sustainability Specific Areas for Budget Enhancement When asked which services they would like to see enhanced in next year’s budget, the top five responses were: y Neighborhood quality of life y Parks and recreation y Environmental sustainability y Mobility/transportation y Arts and culture A­26 City of Carlsbad 2019­20 Operating Budget BUDGET SPENDING BY THEME City staff used the community’s input to help shape spending priorities in this year’s budget. The following pages provide brief examples in each of the public’s main areas of interest. More detailed information about city spending is included in subsequent sections of this budget document. Safety Under the California Constitution, the core obligation of a city is to ensure the general safety and welfare of the community. Public safety therefore typically represents the most significant area of spending in a city budget. The City of Carlsbad is known for providing a very high level of safety services. Police and fire personnel are well trained and well equipped. The crime rate is consistently in the lowest third in the region. Emergency preparedness efforts are routinely lauded. Although public safety was not identified as top priority for increased spending during the public input process for the budget, police and fire services were consistently chosen as among the top three most important services to residents. And, public safety services play a key role in other community priorities, including traffic management and the city’s response to increasing homelessness in the region. The Fiscal Year 2019­20 City of Carlsbad budget invests $68 million in public safety services, a 12% increase over the previous year. Among the new investments are: •11 new full­time police positions total, including two additional officers and one sergeant dedicated to homeless outreach and two additional traffic patrol officers. •6 new full­time fire positions. •New police and fire vehicles. •Increased training and technology. •$605,264 in annual spending on the city’s North Beach Lifeguard program. “For me it is important to feel safe. Having the Carlsbad Police Department and state of the art paramedic services close by certainly helps.” 2019 survey respondent Public Safety, 40% A­27 City of Carlsbad 2019­20 Operating Budget Neighborhood Quality of Life The city helps protect and enhance neighborhood quality of life through a wide variety of services and programs, all of which were reviewed for potential enhancement opportunities in this year’s budget. Examples include: •A total of $700,000 in additional resources are dedicated to the city’s Homeless Response Plan, including staffing that will enable specially trained police officers to be available seven days a week and an increase in the city’s focus on community partnerships and services for residents seeking affordable housing and other support. •Two new code enforcement employees to ensure complaints and violations affecting neighborhood quality of life are addressed promptly. •A new construction contract administrator position to help ensure construction projects do not experience delays due to contract­related processing. •$150,000 for new street lights citywide. “Control the homeless population better so the streets and parks are cleaner and safer for kids.” 2019 survey respondent $­ $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000 $1,400,000 $1,600,000 FY 2018­19 FY 2019­20 Homeless Response Plan Budget A­28 City of Carlsbad 2019­20 Operating Budget Environmental Sustainability Caring for the environment was a priority shared by many who participated in the public input process for the budget. Similar to quality of life issues, environmental sustainability is supported through efforts citywide, not just one department or even one branch of the city organization. Some examples of spending to support environmental sustainability include: •Two new positions and $2.9 million in drainage projects to keep lagoon and ocean water clean and healthy. •One new position to oversee enhanced recycling programs. •Investing over $1 million in a new system to monitor and operate the city’s water and wastewater systems. •$6,000 for a new home energy savings program. •$330,000 in new spending for Lake Calavera maintenance and operations. •A full­time biologist and $526,000 in funding for the city’s Habitat Management Program. •$1.4 million in new spending for the city’s recycled water system. •Purchase of 25 additional plug­in and standard hybrid vehicles, adding to the 32 hybrid vehicles currently in the city fleet. “Our beaches and lagoons are a gift to this city. We need to make sure that they are clean and uncontaminated. 2019 survey respondent A­29 City of Carlsbad 2019­20 Operating Budget Parks, Recreation, Trails and Open Space The services and programs related to parks, recreation, trails and open space remain a top community priority. New spending in these areas includes: •$3.2 million for a project to connect the trail at the west end of Agua Hedionda Lagoon to Tamarack Beach. •$2.5 million in new spending for parks. •An expanded Opportunity Grant program that makes city recreational programs available to residents who cannot otherwise afford to participate. •Increased level of recycling, trash and restroom maintenance along the Sea Wall. •Reclassification of a full­time position to focus on senior services and intergenerational programs at the Pine Avenue Community Center. •$85,000 to maintain newly acquired open space and trails at Village H in northwest Carlsbad. •Adding $759,000 to a project to put a new restroom and tot lot at Hosp Grove Park. This project now represents a total investment of $2.2 million. •Adding $175,000 to a project that will create a new recreation area on a previously unused part of Calavera Hills Community Park, bringing the total investment to $1 million. •$900,000 to renovate the Senior Center. •Adding $770,000 to a project to renovate the Monroe Street Pool, bringing the total project funding for the renovation to date to $6.2 million. “The senior center really needs updating.” 2019 survey respondent A­30 City of Carlsbad 2019­20 Operating Budget Mobility Mobility issues discussed during this year’s public input process ranges from traffic safety and traffic congestion to creating more opportunities for safe walking and biking on city streets. Some of the spending in these categories includes: •$200,000 for a plan to develop more alternatives to people driving alone in their cars, something called “Transportation Demand Management.” •2 new traffic patrol officers in the Police Department. •$75,000 to improve pedestrian access on Avenida Encinas north of Palomar Airport Road. •$50,000 to upgrade traffic control devices, such as school flashing beacons and speed feedback signs, so that they can be programmed remotely and monitored from the city’s Traffic Management Center. •$1.1 million for the Poinsettia Lane connection. •$240,000 for Village Intelligent Parking Implementation. •$300,000 for the Residential Traffic Improvement Program, to work with neighborhoods on solutions to speeding. Cultural Arts Many community members expressed a love for the arts and a desire to see more investment in this area. The City of Carlsbad has an active Cultural Arts program that recently completed an Arts & Culture Master Plan. Some ways this budget supports the arts includes: •$75,000 in funding for new public art projects. •$45,000 for a STEAM (Science, Technology, Engineering, Arts and Math) pilot program that will seek contracts with local artists and technical personnel to create either in­school or afterschool programming in partnership with local schools. •Continuing the popular TIGF Concerts in the Park series with nine events planned in 2020. •$35,000 in on­going annual spending to fund maintenances of the city’s public art collection. •$50,000 for a new guest residency program that enables Carlsbad to host artists and provide connections and arts experiences to the community. •An $8,000 (10%) increase in community arts grant funding to support community­based arts programs and events, to bring the annual funding to $88,000. The City of Carlsbad would like to thank everyone who provided input on spending priorities for this year’s budget. A full summary of the 2019 public input process is available on the city website at www.carlsbadca.gov, keyword search city budget. “Enforce traffic laws on Carlsbad roads again. 1) It is rare to see cars stop properly at stop signs, red lights. 2) It is commonplace for drivers to exceed posted speed.” 2019 survey respondent A­31 City of Carlsbad 2019­20 Operating Budget YEAR­ROUND FEEDBACK The City of Carlsbad provides opportunities for the public to become engaged in city decision­making throughout the year, not just during the budget preparation process. Input received during workshops about specific projects, comments made at City Council meetings and other forms of feedback are all considered when setting spending priorities. A-32 City of Carlsbad 2019-20 Operating Budget A­33 City of Carlsbad 2019­20 Operating Budget FISCAL ISSUES & FINANCIAL MANAGEMENT A­34 City of Carlsbad 2019­20 Operating Budget ECONOMIC AND FISCAL ISSUES FACING THE CITY Maintaining good fiscal health remains a significant priority. Meeting this objective preserves the city’s ability to continue providing important programs and services to the community. Through the past decade of economic challenges, solutions were developed to address lost revenues while preserving vital services. This was combined with expenditure reductions that reduced the City of Carlsbad workforce and required shifting of priorities to maintain service levels. These combined efforts provided a needed measure of stability to offset the decline in economic activity. Although revenues have improved considerably since then, disciplined spending and long­term financial planning remain critical to ensuring the future sustainability of important city programs and services. Unemployment The unemployment rate is an important economic statistic indicating the state of the economy in general. It has shown that the state and local region continue to register historically low levels of unemployment, which has helped boost the economy. As of March 2019, the state seasonally adjusted unemployment rate was 4.3%, the same as the prior year. For San Diego County, the March unadjusted rate was 3.7%, a slight increase from last year’s rate of 3.4%. Carlsbad historically has trended similar to the county in its unemployment rate. In fact, as of March 2019, Carlsbad’s unemployment rate was 3.7%, unadjusted, up slightly from 3.4% in the prior year. While unemployment statistics represent only one measurement of the total economic landscape, they do provide a comparative indicator of how each area is doing relative to the prior year and over time. Consistent with an unemployment rate that has been low on a sustained basis, paychecks have been on the rise. According to Beacon Economics, average hourly earnings in California continue to rise with job gains across a wide array of sectors, including external income­generating industries such as technology, transportation, manufacturing, and tourism. Home Prices With rising home prices and amid an affordability crisis in California, the California Association of Realtors is predicting a weaker housing market in the later part of 2019. The association also added that the surge in home prices due to supply shortages is finally taking a toll on the market. Adding more uncertainty is outmigration, which is the result of the state’s affordability crisis, predicted to be a concern for the California housing market in 2019, should interest rates continue to rise. Meanwhile, home prices in San Diego County hit an all­time high in April 2019 in coastal North County, homes are selling at prices even higher than during the housing bubble of the mid­2000s, especially in Carlsbad. The median sales prices in all four zip codes in Carlsbad from this time last year has increased 12.25%, according to data taken from Market Watch report for North San Diego Association of Realtors. A­35 City of Carlsbad 2019­20 Operating Budget Looking beyond the near­term performance of the housing market, California’s newly elected governor, Gavin Newsom, and the state legislature have focused directly on the state’s chronic housing shortage, a problem that has been growing in magnitude for many years. California’s economic future, which is increasingly jeopardized by the high cost of housing, is at stake according to economists. As Sacramento searches for solutions, it is up against the reality that land use decisions, such as those related to new housing, have historically been under the purview of local officials and local zoning regulations. Growth and Development Growth and new development within the city pose both opportunities as well as challenges. Carlsbad is approaching “built out”, meaning that areas of undeveloped land in the city limits available for improvement are limited. The challenge is to focus on “in­fill” projects, consisting of smaller individual parcels of land dispersed throughout the city, or rebuilding of existing parcels whose current use may be enhanced by new development. The city’s goal is to preserve the quality of life for Carlsbad residents and provide a variety of balanced land uses via established standards for residential, commercial and industrial development. The city continues to address the overall impacts on the community of future development projects so that they remain manageable and environmentally balanced. The city’s Growth Management Plan was adopted by the residents to ensure that all necessary public facilities are constructed along with development. It also ensures that a financing plan is in place to pay for the facilities prior to the development of the property. Long­Term Financial Planning In addition to the Growth Management Plan, the city also prepares a long­term financial model for both capital and operating needs. With a growing city such as Carlsbad, it is imperative that the city plan for the impacts of development, constructing and operating new public facilities, and planning resources needed to build them. The city prepares a ten­year operating forecast for the General Fund, and a 15­year Capital Improvement Program. As part of the Capital Improvement Program, the city annually calculates the amounts needed to pay for the various projects, and calculates the anticipated operating budget impacts. In this way, the city can anticipate the effects of development from both a capital and an operating perspective. One important initiative the city has undertaken to ensure its financial health is the development of an Infrastructure Replacement Fund. With this fund, the city sets aside a portion of General Fund revenues on an annual basis for major maintenance and replacement of its infrastructure. Much of the city’s infrastructure is relatively new; thus, the city is just now experiencing the impact of maintenance requirements. By setting aside funds now, the residents of Carlsbad can be assured that the proper maintenance and replacement, as needed, will be performed on streets, parks, and many facilities for which the city is responsible. Employee retirement costs continue to require ongoing prudent fiscal management. Overall, levels of funding of the city’s plans and the CalPERS system have improved from higher than expected investment returns over the last two fiscal years. While this boosts the funding position, risks remain in the system. Required employer contributions will continue to increase over the next few years and actual contribution increases could exceed expectations if future experience is unfavorable. A­36 City of Carlsbad 2019­20 Operating Budget accumulated in a systematic and disciplined manner to fund the long­term cost of benefits to the plan participants and annuitants. With continued demand for enhancing services for the community, keeping up with technology demands and replacement of aging infrastructure remains an issue. To maintain the city’s current and proposed standards of performance, and to protect computer systems from ever increasing outside attacks, viruses and new vulnerabilities, additional resources are continually needed to ensure systems remain stable and reliable for all users and protected against data intrusion or loss. Additional funding in this budget has been made for needed replacements, upgrades, and security. Connected Carlsbad As the adoption of new technology expands, expectations from the public and what they demand from government is changing too. Carlsbad is quickly becoming a leader in deploying advanced technological and data tools to provide better services for the community. Connected Carlsbad: An Inclusive Smart Community Roadmap, recently presented to City Council, is designed to provide a high­level, organized guide to the work the city will do in using data and technology. This customized strategic roadmap is based on City Council approved projects, existing city documents, previous IT assessments, and interviews with departments, combined with a global scan of other cities and best practices that have emerged from leading smart city thinkers and Carlsbad­specific community engagement. The roadmap is organized into five primary goal areas to: x Modernize and Strengthen IT Infrastructure x Build Capacity for Data­Driven Government x Foster a Vibrant Civic Engagement Culture x Enhance Accessibility and Transparency x Promote Safety and Sustainability Through Connectivity The city will continue to stay abreast of the economic climate and variables effecting the national, state, and local levels. Updated financial forecasts and maintaining a structurally balanced budget for the long term will allow City Council and decision makers to adjust for potential pitfalls and to ensure fiscal challenges are identified and resolved. The appropriations limitation (otherwise known as the Gann Limit) imposed by the state creates a restriction on the amount of revenue which can be appropriated in any fiscal year. Carlsbad’s appropriation limit is currently in excess of three times its annual appropriations. With such a large margin it is unlikely that the city will reach the appropriation limit in the foreseeable future. A­37 City of Carlsbad 2019­20 Operating Budget FINANCIAL MANAGEMENT POLICIES Revenue Policies The development and maintenance of balanced and reliable revenue streams will be the primary revenue objective of the city. Efforts will be directed to optimize existing revenue sources while periodically reviewing potential new revenue sources. The need to promote a healthy business climate is recognized as one method to maximize existing revenue sources. Revenue estimates will be prepared on an annual basis during the preparation of the budget, and major revenue categories will be projected on a ten­year basis. Revenues will be estimated conservatively using accepted standards and estimates provided by the state and other governmental agencies. Alternative revenue sources will be periodically evaluated to determine their applicability to meet identified city needs. Sources of revenue will be evaluated and modified as necessary to assure a diversified and growing revenue base that improves the city’s ability to handle fluctuations in individual sources. Revenues from “one­time” or limited duration revenue sources will not be used for ongoing operating expenses. Fees and charges for services will be evaluated and, if necessary, adjusted annually to ensure that they generate sufficient revenues to meet service delivery costs. The city will establish user charges at a level generally related to the full cost (operating, direct, indirect, and capital costs) of providing the service, unless City Council determines that a subsidy from the General Fund is in the public interest. The city will also consider market rates and charges levied by other municipalities of similar size for like services in establishing rates, fees, and charges. Enterprise and Internal Service Funds will be self­supporting. Expenditure and Budget Policies Major expenditure categories will be projected on a ten­year basis. The city will operate on a current funding basis. Expenditures will be budgeted and controlled so as not to exceed current revenues plus the planned use of any accumulated fund balances. Annual budgeted operating expenditures shall not exceed annual operating revenues, including budgeted use of reserves. The city manager shall prepare and submit to the City Council annually a proposed operating and capital budget by June 1st of each year, and the budget will be adopted by June 30th of each year. Budget status reports are prepared monthly, distributed to all departments, and posted on the city’s website. Because the budget is based on estimates, from time to time, it is necessary to make adjustments to finetune the line­items within it. Various levels of administrative control are utilized to maintain the budget’s integrity. Program managers are accountable for the line­item level of control of their individual program budgets. Department heads are accountable for the fund level of control for funds within their departments. Finance oversees the general level of accountability related to budgetary integrity through systems checks and balances and various internal controls. The city’s General Fund Surplus Policy outlines the use of surplus funds resulting from unrestricted General Fund actual revenues exceeding total actual expenditures, encumbrances, and commitments for a given fiscal year. It is the intent of the city to use all surplus funds generated to meet reserve policies, and the reduction or avoidance of long term liabilities. A­38 City of Carlsbad 2019­20 Operating Budget The city manager is authorized to approve the carryforward of any unencumbered and unspent budget for a particular item equal to or less than $100,000 into the following year. These items will be one­time expenditures and not for on­going services, programs or personnel. Any remaining surplus funds in excess of reserve and pension liability deficiencies and items equal to or greater than $100,000 will be brought forward for City Council approval. The city adheres to long­range financial planning which forecasts revenues and expenditures over a long­term period, using assumptions about economic conditions, future spending scenarios, and other salient variables. Financial planning allows the city to execute overall strategies to support the process of aligning financial capacity with long­term service objectives. Financial forecasts are updated at least once a year, or more often, if unexpected changes in economic conditions or other unforeseen circumstances exist. Any significant changes will be reported to the city manager and City Council. Otherwise, these financial forecasts will be used as a tool during the development of the annual budget process and to set utility rates as needed. Reserve Policies The city formally mandates the levels at which reserves shall be maintained for the General Fund and informally sets minimum target levels for the Enterprise and Internal Service Funds. The General Fund Reserve­Council Policy No. 74 was most recently updated and approved by the City Council in June 2019. The purpose of the policy is to establish a target minimum level of designated reserves in the General Fund to: x Reduce the risk of financial impacts resulting from a natural disaster or other catastrophic events; x Respond to the challenges of a changing economic environment, including prolonged downturns in the local, state or national economy; and x Demonstrate continued prudent fiscal management and creditworthiness. The city commits to maintaining General Fund reserves (the term reserve refers to any unassigned fund balance) at a target of 40% of General Fund annual operating expenditures. The total reserve level will be calculated using the prior years adopted General Fund budgeted expenditures. At the discretion of the City Council, reserve levels in excess of the 40% target requirement, may be used for one­time opportunity cost purposes. Reserve funds will not be spent for any function other than the specific direction in the annual budget; or by a separate City Council action. As a general budget principle concerning the use of reserves, the City Council decides whether or not to appropriate funds from reserves. Reserve funds will not be spent for any function other than the specific purpose of the reserve account from which they are drawn without specific direction in the annual budget; or by a separate City Council action. The Wastewater and Water Operating Fund Reserves will target a reserve funding level of 40%. The reserve amount is calculated by dividing unassigned fund balance by total budgeted operating expenses plus replacement transfers plus budgeted debt service payments. The annual budget A­39 City of Carlsbad 2019­20 Operating Budget process and setting utility user rates and charges will be used to achieve and maintain the target reserve level. The city’s Workers’ Compensation Fund will maintain a minimum reserve equal to the estimated outstanding claims as calculated by a third­party administrator. Additional reserve amounts may be set aside as deemed appropriate based on a third­party actuarial study completed at two year intervals. During the annual budget process, the target confidence level will be compared with the projected fund balance, and, if the projected fund balance is greater than or lesser than the target, a plan to adjust the fund balance will be considered, using either or both increasing revenues through interdepartmental charges and one­time cash contributions from those funds contributing to the shortfall. The Risk Management Fund (General Liability)will maintain a minimum reserve equal to the estimated outstanding claims as calculated by a third­party administrator. Additional reserve amounts may be set aside as deemed appropriate based on a third­party actuarial study completed at two year intervals. During the annual budget process, the reserve level will be compared with the projected fund balance, and, if the projected fund balance is greater than or lesser than the target, a plan to adjust the fund balance will be considered, using either or both increasing revenues through interdepartmental charges and one­time cash contributions from those funds contributing to the shortfall. The Information Technology Asset Replacement Fund shall maintain a minimum reserve level defined as the amount of accumulated depreciation of capitalized assets based on the original cost of each capitalized asset, and up to a maximum reserve level defined as the accumulated depreciation based on the estimated replacement cost of each capitalized asset. The Vehicle Asset Replacement Fund shall maintain a minimum reserve level defined as the amount of accumulated depreciation of capitalized Fleet assets based on the original cost of each capitalized asset, and up to a maximum reserve level defined as the accumulated depreciation based on the estimated replacement cost of each capitalized asset. Investment Policy The city has established a formal Investment Policy. It is the policy of the City of Carlsbad to invest public funds not required for immediate day to day operations in safe, liquid and medium­term investments that shall yield an acceptable return while conforming to all California statutes. It is intended that the policy cover the investment activities of all contingency reserves and inactive cash under the direct authority of the city. Investments of the city and its component units will be made on a pooled basis; however, investments of bond proceeds will be held separately if required. Pension Funding Policy The city’s formal pension funding policy embodies funding and accounting principles to ensure that resources will be available to fulfill the city’s contractual promises to its employees. The policy objectives include using actuarially determined contributions (ADC) provided by CalPERS, funding the full amount of the ADC each year, maintaining no less than a combined minimum of 80% funded ratio, and demonstrating accountability and transparency by communicating all information necessary for assessing the city’s progress toward meeting its pension funding objectives. A­40 City of Carlsbad 2019­20 Operating Budget DEBT MANAGEMENT The use of debt has always been a primary issue in the development of the Capital Improvement Program and the policies to implement the city’s Growth Management Program. Over the years, the city has issued millions of dollars of bonds and Certificates of Participation (COPs) to fund streets, buildings, sewer and water facilities, open space acquisitions, and other infrastructure projects. The city is continually evaluating its outstanding debt as well as potential future issues to ensure that interest costs are kept at a minimum and the use of the bond funds is appropriate. The Government Code of the State of California has established maximum general obligation debt limits for local governments within the State. As of June 30, 2018, the city’s calculated debt limit for general obligation debt was $1.1 billion. The city currently has approximately $73.8 million of debt outstanding. Of that $73.8 million, $378,296 is considered general obligation debt, $4.5 million is Redevelopment Tax Allocation Bonds, $16.8 million is water construction loans and the remainder is debt of financing districts. Outstanding debt obligations of financing districts (special districts and/or assessment districts) within the city do not obligate the City of Carlsbad and are not paid from the city’s General Fund. No new debt is anticipated to be issued for the General Fund in the upcoming year. A­41 City of Carlsbad 2019­20 Operating Budget BASIS OF BUDGETING The city budgets on a modified accrual basis for all funds except for its enterprise and internal service funds, which are budgeted on a full accrual basis. This is consistent with the city’s basis of accounting as reported in its Comprehensive Annual Financial Report or “CAFR.” The city's Governmental Funds consist of: •The General Fund •Special revenue funds •Debt service funds •Capital project funds To summarize, under this basis, revenues are estimated for the fiscal year if they are susceptible to accrual, e.g. amounts can be determined and will be collected within the current period. Principal and interest on general long­term debt are budgeted as expenditures when due, whereas other expenditures are budgeted for liabilities expected to be incurred during the current period or shortly thereafter to pay current liabilities. Proprietary Fund Budgets Proprietary fund budgets are adopted using the full accrual basis of accounting whereby revenue projections are developed recognizing revenues expected to be earned in the period, and expenditure estimates are developed for all expenses anticipated to be incurred during the fiscal year. The city's proprietary fund types consist of enterprise and internal service funds because the city has municipally owned utilities or other enterprise activities. Budgetary Control The legal level of budgetary control is the fund level, and expenditures should not exceed budgeted amounts at the fund level. Budgetary control is maintained through the city’s accounting system, as well as through monthly reporting on all revenue and expenditure accounts and other special reports summarizing the financial position of the city. The City Council adopts the formal budget for all funds prior to the beginning of each fiscal year and may amend the budget, as necessary, throughout the year. All unencumbered, unspent appropriations expire at year­end unless specifically carried into the new fiscal year by City Council actions. Internal Controls Internal controls exist with the accounting system to ensure safety of assets from misappropriation, unauthorized use or disposition, and to maintain the accuracy of financial record keeping. These internal controls must be established consistent with the sound management practices based on the cost/benefit of the controls imposed. The cost of a control should not be excessive in relation to its benefit as viewed by city management. The internal controls in existence within the city’s system are sufficient to ensure, in all material aspects, both the safety of the city’s assets and the accuracy of the financial record keeping system. Controls on the use and transfers of budget funds are outlined in the adopted budget resolution in the appendix of this document. A­42 City of Carlsbad 2019­20 Operating Budget BUDGETARY FUND STRUCTURE GOVERNMENTAL FUNDS General Fund Special Revenue Funds x Affordable Housing x Agricultural Mitigation Fee x Buena Vista Channel Maintenance District x Citizen’s Option for Public Safety x Community Activity Grants x Community Development Block Grant x Cultural Arts Donations x Flower Fields Grant Program x Habitat Mitigation Fee x Library and Arts Endowments x Library Gifts and Bequests x Lighting and Landscaping District No. 2 x Local Cable Infrastructure x Median Maintenance District x Parking in Lieu Fee x Police Asset Forfeiture x Public Safety Grants x Recreation Donations x Rental Assistance x Senior Donations x Street Lighting Maintenance District x Street Tree Maintenance District PROPRIETARY FUNDS Internal Service Funds x Worker’s Compensation x Risk Management x Self­Insured Benefits x Vehicle Maintenance x Vehicle Replacement x Information Technology Enterprise Funds x Water Operations x Recycled Water Operations x Wastewater Operations x Solid Waste Management x Golf Course A­43 City of Carlsbad 2019­20 Operating Budget PROPRIETARY FUNDS, CONTINUED Capital Project Funds x BTD #2 ­­Poinsettia Lane/Aviara Pkwy. x BTD #3 ­ Cannon Road West x Community Facilities District No. 1 x Gas Tax x Gas Tax­Road Maintenance and Rehabilitation x General Capital Construction x Grants –Federal x Infrastructure Replacement x Park Fee Zones 5, 13, 16, 17, 18 x Park in Lieu Fees­Northeast Quadrant x Park in Lieu Fees­Northwest Quadrant x Park in Lieu Fees­Southeast Quadrant x Park in Lieu Fees­Southwest Quadrant x Planned Local Drainage Area Fees x Public Facilities Fees x Sewer Connection x Sewer Replacement x Transportation Development Act (TDA) x Traffic Impact Fee x TransNet x Water Connection ­ Potable x Water Connection ­ Recycled x Water Replacement ­ Potable x Water Replacement ­ Recycled FIDUCIARY FUND Private Purpose Trust Fund x Successor Agency to the Redevelopment Agency A­44 City of Carlsbad 2019­20 Operating Budget The California Society of Municipal Finance Officers (CSMFO) recognizes those entities with highly professional budget documents with two levels of certificates. The first level is the “Meritorious Budget Award,” which requires the entity to meet a very specific list of criteria defined by CSMFO. The second level is the “Operating Budget Excellence Award,” which requires that the organization meet even higher criteria which effectively enhances the usability of the document. In preparing the budget for Fiscal Year 2019­20, the city has once again followed CSMFO’s award criteria. This budget document will be submitted to CSMFO for the Fiscal Year 2019­20 budget award program. A­45 City of Carlsbad 2019­20 Operating Budget Government Finance Officers Association of the United States and Canada (GFOA) presented a Distinguished Budget Presentation Award to City of Carlsbad, California, for its Annual Budget for the fiscal year beginning July 1, 2018. In order to receive this award, a governmental unit must publish a budget document that meets program criteria as a policy document, as a financial plan, as an operations guide and as a communications device. This award is valid for a period of one year only. In preparing the budget for Fiscal Year 2019­20, the city has once again followed GFOA’s award criteria. This budget document will be submitted to GFOA for the Fiscal Year 2019­20 budget award program. A-46 City of Carlsbad 2019-20 Operating Budget B­1 City of Carlsbad 2019­20 Operating Budget OPERATING BUDGET OVERVIEW This section includes a summary of the revenues and expenditures included in the Fiscal Year 2019­20 operating budget. Spending is presented by funding source, department and type, such as personnel or maintenance and operations. For context, previous years’ spending levels are often presented alongside this information. To see how spending in this year’s budget aligns with community values and priorities, see the Public Input section of this budget document. Detailed summaries of department services and expenditures are included within the five main sections of the operating budget following this overview. The five city branches include: •Public Safety •Public Works •Community Services •Policy & Leadership •Administrative Services Also within each branch section is a discussion of significant changes in spending, including full time positions. Information about capital projects, such as construction of roads and pipelines and maintenance of city facilities, is included in the Capital Improvement Program section. B­2 City of Carlsbad 2019­20 Operating Budget OPERATING BUDGET REVENUE SUMMARY The Operating Budget for FY 2019­20 totals $297.0 million, with revenues for the year estimated at $291.8 million. General Fund revenues are estimated at $170.5 million and General Fund budgeted operating expenditures are $167.1 million. Revenue estimates for the Operating Budget indicate that the city will receive a total of $291.8 million in FY 2019­20, a change of about $1.9 million under the estimated FY 2018­19 revenues. General Fund revenues are expected to increase by $3.0 million, compared to the prior year. Most all other sources of revenue indicated in the table (below) decrease. Special Revenue funds are projected to fall by 13%, or $2.0 million, due to expected decreases in affordable housing revenues and library donations. Enterprise Fund revenues are projected to decrease by 3.6% or $3.0 million in the upcoming fiscal year. More detailed information on the city’s revenue sources is provided in the following discussion. The following table shows the total operating revenues anticipated to be received by the city for FY 2018­19, as well as those budgeted for FY 2019­20. B­3 City of Carlsbad 2019­20 Operating Budget General Fund General Fund revenues provide a representative picture of the local economy. These revenues are of particular interest as they fund basic city services, such as Police, Fire, Library and Cultural Arts, Street and Park Maintenance, and Recreation programs. The table below provides a summarized outlook for the major General Fund revenues. General Fund revenues continue to indicate a healthy local economy, as growth continues to be positive, although signs point to a slowing in revenue growth. Just over 80% of General Fund revenues are derived from three sources –property tax, sales tax, and transient occupancy tax (TOT). Sales tax receipts and TOT revenues tend to be much more sensitive to changes in economic conditions, unlike property tax revenues, which remain relatively stable because of the mitigating effect of Proposition 13, which limits annual growth in assessed values. Property tax, the largest source of General Fund revenues, is expected to grow by 3.8% in FY 2019­ 20, as assessed values continue to improve. The median price of a single family residence (SFR), based on resale data from Zillow, is up by 2.2% year over year in February 2019. All zip codes, or quadrants, in Carlsbad have seen increases for the year. In addition, according to Zillow estimates, home prices are projected to increase between 0.9% and 2.30% over the next 12 months, depending on the zip code. Increased fixed rate mortgage interest rates caused ripples across the housing market in 2018, causing home sales volumes to fall back and prices followed by year’s end. Further, residential construction has yet to gain any momentum in San Diego, falling back considerably in 2018. Thus far, multi­family construction has experienced a quicker recovery than single­family residential construction. In addition, the Federal Reserve is expected to keep the discount rate flat for the remainder of calendar year 2019, which could help the housing market as a stabilization in interest B­4 City of Carlsbad 2019­20 Operating Budget rates could lower the pressure on mortgage rates. It would be expected that this, coupled with the recent changes in the federal income tax code which reduces itemized deductions for property taxes, would create a flattening in price increases in housing. Changes in property taxes revenues lag behind changes in the housing market, as the tax revenue for the upcoming fiscal year is based on assessed values from January 2019. Thus, the taxes to be received for FY 2019­20 are based on assessed values as of January 1, 2019. Proposition 13, adopted in 1978, limits the annual increase in assessed values for property. Under this proposition, assessed values (and the related property tax) can grow by no more than two percent per year. The value upon which the tax is based is only increased to the full market value upon the sale of a property. Thus, property taxes tend to grow slowly unless there is a significant amount of housing activity. In past decades, the city has seen robust growth in property tax revenue due to new development, high turnover of existing homes, and double­digit growth in housing prices. However, as the city approaches buildout, development has slowed. This, combined with rising interest rates and tax reform, has caused a slowing in property tax growth in the city. 26 29 29 31 33 35 35 35 36 37 48 48 51 50 54 57 62 65 68 71 Fiscal Year Property and Sales Tax Revenues Property Sales Tax B­5 City of Carlsbad 2019­20 Operating Budget Sales Tax revenues generally move in step with economic conditions and have improved markedly over the past years. Sales tax revenue for FY 2019­20 is expected to increase by 3.6% to $37.3 million. The most recent UCLA Anderson forecast predicts that taxable sales in California will continue to show positive year­over­year growth, hovering between 0.5% and 2.0% through year 2020. Through the first ten months of FY 2018­19, sales tax revenues have increased by almost six percent. Much of this increase is due to timing differences created by the State of California transitioning to a new sales tax reporting and remittance system. These revenues will level out as these timing differences are resolved. As indicated in the chart above, the city’s sales tax base is heavily weighted in the transportation (comprised heavily of new auto sales) and general retail sectors, both of which account for over three­quarters of taxable sales in Carlsbad. New auto sales are highly elastic in comparison to economic trends, and tax revenues from new auto sales fell precipitously during the recession, from $6.7 million in 2007 to $4.4 million in 2009. Since that dip, revenues hit a high of $8.1 million in 2016 and, for the year ending in the fourth quarter of 2018, revenues from auto sales were close to $8.4 million. General retail sales, although down slightly in the fourth quarter, remain strong. Revenues received under Proposition 72, a 0.5 cent increase in California sales tax for the funding of local public safety services, is included in sales tax revenues. Transportation, 31.1% Construction, 1.6% Services, 6.5% General Retail, 44.6% Miscellaneous, 0.5% Restaurants, 9.9%Business to Business, 5.8% Sales Tax by Category Fourth Quarter 2018 B­6 City of Carlsbad 2019­20 Operating Budget The third highest General Fund revenue source is Transient OccupancyTax (TOT, or hotel tax). TOT is forecasted to increase by 3.5% in FY 2019­20, stabilizing at a record high just over $28.5 million. As seen in the above graph, TOT has increased by over 140% since FY 2010­11, as new hotels, such as the two hotels at the Legoland California Resort, Cape Rey Carlsbad Beach Resort, and the Westin Hotel have opened in the past years. According to a report from Tourism Economics, San Diego tourism will see modest growth in visitation of around two percent for the next few years, as an increase in available rooms will impact occupancy rates in the city. However, expenditures and average daily room rates will remain relatively stable in the coming years, according to the report. Carlsbad currently has approximately 4,760 hotel rooms, over 660 vacation rentals, and over 230 registered vacation rentals. Franchise Tax revenue has stabilized over the past years and is projected at $5.6 million in FY 2019­20. Franchise taxes are paid by certain industries that use the city’s right­of­way to conduct their business. The city currently has franchise agreements for cable TV service, solid waste services, cell sites, fiber optic antenna systems and gas and electric services. The solid waste franchise experienced minor revenue increases that mirror growth in population and changes in rate structures. Cable TV franchise revenue is expected to decrease by 5% from $1.5 million to $1.4 million over the next fiscal year due to decreases in the number of paid subscription services. This trend will most likely continue in future years as more subscribers cut cable services and move to online streaming services. San Diego Gas & Electric (SDG&E) pays franchise taxes for the use of the public land over which they transport gas and electricity. The city also receives an “in­lieu” franchise tax based on the value of 0 5 10 15 20 25 30 35 2011 2012 2013 2014 2015 2016 2017 2018 2019e 2020e Fiscal Year Transient Occupancy Taxes 0 1 2 3 4 5 6 7 2011 2014 2017 2020e $ Millions Fiscal Year Franchise Taxes SDG&E Franchise Other Franchise B­7 City of Carlsbad 2019­20 Operating Budget gas and electricity transported on SDG&E lines, but purchased from another source. The “in­lieu” tax captures the franchise taxes on gas and electricity that is transported using public lands, which would not otherwise be included in the calculations for franchise taxes, due to deregulation of the power industry. The majority of the “in­lieu” taxes received is attributable to Cabrillo Power, the operator of the Encina power plant, and is based on the gas used in the generation of electricity. This revenue source is expected to drop slightly in FY 2019­20 due to a spike in electric sales in FY 2018­19, and then flatten out over the next several years. Development­related revenues are derived from fees for planning, engineering and building permits, and fees paid by developers to cover the cost of reviewing and monitoring development activities, such as plan checks and inspections. These revenues are difficult to predict, as many of the planning and engineering activities occur months or years before any actual development. During FY 2009­10, development­ related revenues began to turn around from historic lows experienced in FY 2008­09. Since then, development­ related revenues have fluctuated in line with increases and decreases in residential, commercial and industrial development. In FY 2019­20, the city expects a 35% decrease in development related revenues, to approximately $2.4 million, following higher than anticipated development activity occurring in FY 2018­19. The projected decrease in development­ related revenues is tied to the volume and type of development projected to be permitted, multi­ family versus single­family, and the drop in the revenues derived from the early stages of development (plan checks, engineering plan checks, and building fees). Business license taxes are closely tied to the health of the local economy, and are projected to increase by 2.5% to an estimated $4.6 million in FY 2019­20. There are currently about 9,750 licensed businesses in Carlsbad, with 2,380 of them home­based. All other revenues include transfer taxes, interest earnings, ambulance fees, recreation fees, and other charges and fees. The estimate for FY 2019­20 totals $21.1 million, a $270,000 decrease from the previous year, primarily due to one­time grant revenues received in FY 2018­19 and a reduction in interest earnings based on a lower forecasted cash balance in the General Fund due to an additional CalPERS payment anticipated to be made in FY 2018­19. Transfer taxes are those taxes paid to the county upon the transfer of interests in real estate. The tax is $1.10 per $1,000 of property value, split equally between the county and the city. Carlsbad expects to receive approximately $1.2 million in transfer taxes for FY 2019­20, which is a two percent increase from FY 2018­19. Housing prices are continuing to slowly increase in Carlsbad and inventories remain solid. Although economists are not predicting any more Fed discount rate B­8 City of Carlsbad 2019­20 Operating Budget increases through the end of calendar year 2019, they are predicting multiple increases in the Fed discount rate in 2020 and, coupled with a change in the income tax code in 2019, this could continue to hamper home price appreciation. Income from investments and property includes interest earnings, as well as rental income from city­owned land and facilities. The city is expected to earn about $2.8 million in interest on its General Fund investments for Fiscal Year 2019­20, as the yield on the city’s portfolio is expected to remain stable around 2.0% and cash balances are expected to decrease due to the additional CalPERS payment forecasted to be made in June 2019. Interdepartmental charges are generated through engineering services charged to capital projects, reimbursed work from other funds and miscellaneous interdepartmental expenses charged to funds outside the General Fund for services performed by departments within the General Fund. Through more engineers in the city charging to capital projects and a modest increase in miscellaneous interdepartmental charges due to small cost increases, total interdepartmental charges are expected to increase by 5.5%. Ambulance fee revenues are estimated to remain flat due to California Senate Bill 523 which was partially implemented in FY 2018­19 requiring the city to remit to the state a portion of their ambulance fee revenues as part of a quality assurance program related to Medi­Cal transports. Overall, as reflected in the above bar chart, General Fund revenues are expected to be up 1.8% from FY 2018­19, as the city experiences steady growth in most revenues, except development­related fees, franchise taxes, interest earnings and miscellaneous intergovernmental revenues, which are projected to decrease. Although the city experienced revenue growth between 9% and 17% in the late 1990’s, it was not sustainable. Much of those increases were due to the opening of new hotels, restaurants, retail centers, and new home development. As new development slows, it will be increasingly more difficult to produce double­digit growth in revenues. An improving economy is ­0.9%6.7%3.3% 11.9%3.1% ­0.4% ­ 20 40 60 80 100 120 140 160 180 FY 2011 FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019e FY 2020e Fiscal Year General Fund Revenues$ Millions 4.3%1.8% 4.1%4.5% B­9 City of Carlsbad 2019­20 Operating Budget certainly driving General Fund revenues higher, but revenue growth should stabilize at around 2% to 3% in the coming years. Other Funds Revenues from Special Revenue funds are expected to total $13.6 million in FY 2019­20, a decrease of 13% from FY 2018­19. The types of programs supported within Special Revenue funds are those funded by specific revenue streams such as: x Federal Grants (Rental Assistance and Community Development Block Grants) x Special fees and assessments (Affordable Housing and Maintenance Assessment Districts) x Donations (Library, Cultural Arts, Recreation and Senior Donations) The most noteworthy changes in the Special Revenue funds occurred in the Affordable Housing Fee Fund, a decrease of $671,000 and the Library Gifts and Bequests Fund, which shows a decrease of $900,000. Affordable housing fees are related to development and can fluctuate significantly from year­to­year. The decrease in Library Gifts and Bequests is a result of a large one­time donation that was received from an individual donor during FY 2018­19. Revenues from grants and donations are generally one­time revenues and tend to fluctuate from year­to year. Rental Assistance $7.8M, 57% Affordable Housing $0.8M, 5% CDBG $0.5M, 4% Maintenance Districts $3.5M, 26% Donations and Grants $0.6M, 5% All Others $0.4M, 3% Special Revenue Funds FY 2019­20 Budgeted Revenues $13.6 million B­10 City of Carlsbad 2019­20 Operating Budget Enterprise fund revenues for FY 2019­20 are projected at $79.8 million, a decrease of 3% over the current year estimates. The revenue breakdown by activity is shown in the graph below. Enterprise funds are similar to a business, in that rates are charged to support the operations that supply the service. Carlsbad Enterprise funds include water and recycled water delivery, wastewater services, solid waste management, and operation of a municipal golf course. In addition to paying for the wholesale and fixed water costs, the FY 2019­20 Operating Budget includes funding for replacement of Carlsbad’s water infrastructure, a critical valve replacement project, and maintaining sufficient operating reserves. The Water Enterprise Fund revenue is estimated at $45.3 million, which is a decrease over the current year estimate of $46.9 million. Recycled Water revenues at $8.3 million are expected to decrease 12.3%. These decreased estimates are a combination of customer demand hardening, weather expectations and the expiration of the recycled water credit program through Metropolitan Water District and the San Diego County Water Authority. Estimated revenues for Wastewater are $14.1 million, a 2.6% decrease over the current year estimate. This decreased estimate is largely driven by demand hardening and weather expectations for wastewater’s volumetric customers. Estimated revenues from operations of the Golf Course are expected to increase by 2.1% next year to $7.9 million. Increased revenues are a result of business growth and new rates and charges set to cover increasing operational costs. Water Operations $45.3M, 57% Recycled Water $8.4M, 10% Wastewater Operations $14.1M, 18% Solid Waste Management $4.1M, 5% Golf Course Operations, $7.9M, 10% Enterprise Funds FY 2019­20 Budgeted Revenues $79.8 million B­11 City of Carlsbad 2019­20 Operating Budget Solid Waste Management revenues remain relatively flat at $4.1M when compared to current year estimates. Internal Service funds show estimated revenues of $24.8 million for FY 2019­20, a 2.7% increase over FY 2018­19 projections. Internal Service funds account for services provided within the city itself, from one department to another, on a cost reimbursement basis. These include programs such as the self­insurance funds for Workers’ Compensation and General Liability (Risk Management), as well as Vehicle Maintenance and Replacement, and Information Technology. Departments pay for these services; therefore, the rates charged are based on the cost to provide the service. The goal of an Internal Service fund is to match budgeted expenses with charges to the departments. A recent actuarial review of the Workers’ Compensation fund determined that the city should continue to set aside cash reserves in anticipation of future workers’compensation claims. In order to achieve this, charges to city departments will increase by 15% in the coming fiscal year to build up the necessary reserve balances in the Workers’ Compensation fund. There are also increases in Vehicle Maintenance and Replacement charges of 11% and 4%, respectively. Anticipated increases in gasoline costs are anticipated in Vehicle Maintenance and Vehicle Replacement costs rise when the number of vehicles and the price of new vehicles increases; for example, many older generation sedans at the end of their useful life are now being replaced with hybrid and plug­in hybrids at a higher per unit cost. There have also been significant cost increases over the last several years in specialized vehicles, such as fire trucks and ambulances. Information Technology (IT)charges to departments have increased by 17%, as the division continues to modernize and strengthen IT infrastructure and continue to leverage technology to increase proficiencies citywide. The Successor Agency Housing Trust Fund revenues are budgeted at $3.0 million, a 14.3% decrease over FY 2018­19 estimates. Although the Carlsbad Redevelopment Agency has been dissolved, the California Department of Finance has approved the repayment of the approximately $8.1 million (plus accrued interest) loaned to both the city’s former redevelopment areas by the General Fund as well as debt service payments remaining on the former agency’s 1993 Tax Allocation Refunding Bonds. Payments are distributed annually from available property tax revenues allocated by the state to the successor agency. B­12 City of Carlsbad 2019­20 Operating Budget OPERATING BUDGET EXPENDITURE SUMMARY The city’s Operating Budget for FY 2019­20 totals $297.0 million, which represents an increase of about $20.9 million, or 7.6%, as compared to the adopted FY 2018­19 budget. A summary of the changes in each of the city’s programs will be discussed below. Further information about each program can be found in the individual program summary pages. The General Fund contains most of the discretionary revenues that support basic core city services. However, this should not diminish the importance of the other operating funds, as they also contribute to the array of services available within Carlsbad. The remainder of this section will provide more information about the budgeted expenditures by fund and program. General Fund The total Operating Budget for the General Fund for FY 2019­20 is $167.1 million, which is $11.3 million, or 7.3% greater than the previous year’s Adopted Budget of $155.8 million. The total increase is attributable to an $8.5 million, or 9.1% increase in personnel, and a $4.2 million, or 8.6% increase in maintenance & operations costs. Capital outlay, which can vary from year to year has an increase of $0.3 million and transfers to other funds decreased $1.7 million, or 13% over the previous year. These changes are discussed in more detail on the following pages. B­13 City of Carlsbad 2019­20 Operating Budget Personnel Personnel costs make up approximately 60% of the General Fund budget. The total personnel budget for FY 2019­20 is $101.4 million, which is $8.5 million, or 9.1%greater than the previous year’s total personnel budget of $92.9 million. The table above shows the breakdown of personnel costs for the General Fund. General Fund salaries include full and part­time staff costs and are expected to increase in FY 2019­20 by $6.0 million, or 9.6%. The increase is due to the addition of 34 new full­time positions and a net increase of 11.37 part­time staff in the General Fund as well as anticipated wage increases for current employees scheduled in FY 2019­20. Departments with part­time hourly employees were given a 3.0% increase, in addition to adjustments for minimum wage increases. A summary by program of the new positions added can be found on the Personnel Allocations schedule at the end of this section. Detailed information on the new positions can be found in the Key Changes section at the beginning of each departmental program section later in the document. A detailed listing of all requested and approved positions can be found in the appendix section of this document. Retirement Benefits Cost CalPERS administers the city’s defined benefit pension plan, and costs have been increasing in past years as CalPERS addresses a structural shortfall in plan assets to cover unfunded liabilities.As part of CalPERS’ strategy to ensure the plan’s sustainability, CalPERS deliberately raised participating agencies’ contributions over several years to improve the plan’s long­term funded status. The pension system continues to pursue tactics in support of its strategy to ensure plan sustainability, such as investing in less risky assets, even though these tactics will increase near­term pension costs. While pension costs are increasing, there is some downward pressure on costs, as new employees receive lower pension benefits. CalPERS has taken significant steps to ensuring plan sustainability. In support of CalPERS strategies for plan sustainability, and as part of the city’s strategic, long­term approach to financial management, the city actively manages its unfunded pension liability. B­14 City of Carlsbad 2019­20 Operating Budget In support of CalPERS strategies for plan sustainability, and as part of the city’s strategic, long­term approach to financial management, the city actively manages its unfunded pension liability. This active management helps ensure that resources are available to fulfill the city’s contractual promises to its employees and minimizes the chance that funding these pension benefits will interfere with the city’s ability to provide essential public services. long­term pension costs are stabilizing, the retirement costs for FY 2019­20 is predominately the city’s core mission, City Council policy priorities, and the community’s vision. Insurance Health insurance costs are increasing by $900,000 or 11.9% over the prior year. Most of this increase is due to the addition of the new positions; the increase in health insurance for current employees is just under 3%. Other personnel costs include workers’ compensation expense such as Medicare, unemployment and disability. compensation is projected to increasing liability estimates and settlement payments. Miscellaneous other personnel costs, Medicare, unemployment and disability, are projected to increase by 12.4% in FY 2019­20. Maintenance and Operations Maintenance and operations costs represent about 32% of the total General Fund budget, and include the budgets for all program expenses other than personnel, capital outlay and transfers. Overall, total maintenance and operations costs are projected at $53.8 million, an increase of about $4.2 million, or 8.6%, for FY 2019­20 as compared to FY 2018­19. Maintenance and operations costs are discussed more fully by program later in this section as well as in the Key Changes section at the beginning of each departmental program section later in the document. Capital Outlay Capital Outlay includes budgeted equipment purchases over $1,000. Capital outlay purchases of $600,000 are budgeted in the General Fund for FY 2019­20. The complete list of proposed major capital purchases (over $10,000) is shown on a schedule in the appendices section. Operating Costs Associated with Capital Investments As the city completes major capital projects, the costs of maintaining and operating the facilities and improvements, including additional personnel if necessary, are added to departmental operating budgets. There are no anticipated operating increases included in the upcoming budget related to new capital projects. B­15 City of Carlsbad 2019­20 Operating Budget Transfers Transfers are amounts anticipated to be transferred from the General Fund to another city fund. The transfers included in the adopted budget are as follows: y $10.2 million, split evenly between the Infrastructure Replacement Fund and General Capital Construction Fund for major new construction, maintenance and/or replacement of city infrastructure and facilities. This represents 6.0% of the General Fund Revenues. y $300,000 to the Storm Water Program for reimbursement for the General Fund portion of Storm Water expenses. y $950,000 to the Median Maintenance and Street Tree Maintenance Special Revenue Funds to cover cash shortfalls, as annual assessments collected from property owners do not cover annual operating expenditures. Annual assessments can only be increased with a majority vote of the property owners. Advances Advances and repayments of prior advances are amounts anticipated to be transferred from the General Fund to other city funds and are expected to be repaid to the General Fund in future years. No General Fund advances are included in this year’s Operating Budget. It is anticipated that the Successor Agency Trust Fund will repay $2,098,000 in the upcoming fiscal year towards the outstanding loan between the city and the former Redevelopment Agency. This advance is expected to be fully repaid around the year 2023. B­16 City of Carlsbad 2019­20 Operating Budget Program Expenditures Another way of looking at the General Fund budget is by program. The chart below compares the total FY 2019­20 budget to those amounts adopted in the previous year. A detailed description of each department, its services, summary of significant key department budget changes for FY 2019­20 and department accomplishments and priorities can be found in the department program summary pages. As reflected in the graph on the following page, the city’s General Fund expenditures were reduced with the budget in FY 2010­11, and expenditure increases were minimal through FY 2012­13. FY 2013­14 expenditures reflected a 10.8% increase due to labor costs and one­time expense for the Poinsettia Fires. The following year, FY 2014­15, expenditures remained relatively flat. The FY 2015­ 16 budget reflected an 8.1% increase in expenditures due primarily to increased personnel costs, and the FY 2016­17 expenditures included $25.3 million in one­time costs ($10.5 million for a transfer to the Capital Improvement Program for Fire Station No. 2 replacement, and $14.8 million to pay of the golf course construction bonds). A detailed description of each department’s budget can be found in the department program summaries. B­17 City of Carlsbad 2019­20 Operating Budget The expenditures for FY 2017­18 reflect a substantial decrease due to the one­time costs reflected in FY 2016­17 for the defeasance of the golf course bonds of $14.8 million and the transfer of $10.5 million to the General Capital Construction Fund for the reconstruction of Fire Station No. 2. These cost reductions were partially offset by an additional one­time payment to CalPERS to address the city’s unfunded pension liability, the addition of nine staff members, additional legal and expert costs associated with the county airport expansion and the Safety Training Center lawsuit, higher personnel costs due to normal salary and benefit increases, higher mutual aid costs, and the filling of prior year vacancies. Note: The spike in FY 2016­17 reflects a one­time payment to pay off the golf course construction bonds and a transfer to the General Capital Construction Fund for replacement of Fire Station No. 2. Summary The Operating Budget for FY 2019­20 provides a balanced General Fund budget for the coming fiscal year with General Fund revenue estimates exceeding General Fund budgeted expenditures by $3.4 million. This projected surplus will be added to city reserves to be used in accordance with the city’s reserve policy as described in the Financial Management Policies section of this document. General Fund FY 2019­20 Revenue Estimates $170.5 million General Fund FY 2019­20 Adopted Expenditures $167.1 million Projected Surplus for FY 2019­20 $3.4 million Carlsbad continues to benefit from a strong and diverse economic base, and has maintained financial policies that continue to protect the city from the fluctuations of the business cycle, increasing costs and unfunded mandates. The city continues to evaluate opportunities to strengthen financial policies, identify opportunities to improve business practices and provide the greatest service level to the community. $115.2 $107.9 $112.6 $111.2 $123.3 $125.1 $135.3 $174.2 $151.3 $158.0 $167.1 $­ $20.0 $40.0 $60.0 $80.0 $100.0 $120.0 $140.0 $160.0 $180.0 $200.0 History of General Fund Expenditures B­18 City of Carlsbad 2019­20 Operating Budget Changes in Other Funds Special Revenue funds, at $14.9 million, show a FY 2018­19. The most significant increase is in affordable housing which has an increase of $800,000. Two new full­time positions were added to this fund to aid in affordable housing and homeless response programs. The homeless response program funding was also added as an on­going budget in FY 2019­20. Increases were also seen in the federal rental assistance program, which anticipates a $640,000 increase in housing assi the senior donation program with a $135,000 Enterprise funds total $87.5 million, an increase of $8.4 million, or 10.6%, over the FY 2018­19 adopted budget. The increase is predominantly driven by increased depreciation replacement transfers to fund the enterprise’s new comprehensive asset management program and SCADA program. The asset management program will provide proactive rehabilitation and maintenance for the enterprise’s $2 billion in assets. The SCADA program, which includes the addition of one new full­time position will modernize the enterprises’ monitoring and operations technology helping ensure the protection of human health, property, and the environment while also helping maintain affordable rates for consumers. Two new full­time positions were also added for the upcoming fiscal year, one for the solid waste program and one for the storm water program. The Internal Service funds total $26.1 million, with an overall decrease of $1.5 million, or 1.5% percent, over FY 2018­19. Four new full­time positions were added, three for Information Technology and one in the Fleet Management division. These new additions are offset by the budget reduction seen in the Self­Insured Benefit Fund, which was the result of the city moving away from self­insurance to set premiums for employee dental benefits. The budget for the Successor Agency Housing Trust Fund has remained the same at $1.5 million. The Recognized Obligation Payments Schedule (ROPS) identifies financial commitments of the former Redevelopment Agency, including the remaining scheduled debt service payments on the Redevelopment Agency bond issue, the outstanding loan from the city’s General Fund and minor allowable administrative costs. These obligations are to be paid from semi­annual property tax increment revenue received by the Successor Agency. B­19 City of Carlsbad 2019­20 Operating Budget B­20 City of Carlsbad 2019­20 Operating Budget SCHEDULE OF PROJECTED FUND BALANCES B­21 City of Carlsbad 2019­20 Operating Budget SCHEDULE OF PROJECTED FUND BALANCES B­22 City of Carlsbad 2019­20 Operating Budget SCHEDULE OF REVENUE ESTIMATES B­23 City of Carlsbad 2019­20 Operating Budget SCHEDULE OF REVENUE ESTIMATES B­24 City of Carlsbad 2019­20 Operating Budget SCHEDULE OF REVENUE ESTIMATES B­25 City of Carlsbad 2019­20 Operating Budget SCHEDULE OF REVENUE ESTIMATES B­26 City of Carlsbad 2019­20 Operating Budget SCHEDULE OF REVENUE ESTIMATES B­27 City of Carlsbad 2019­20 Operating Budget SCHEDULE OF REVENUE ESTIMATES B­28 City of Carlsbad 2019­20 Operating Budget SCHEDULE OF BUDGET EXPENDITURES B­29 City of Carlsbad 2019­20 Operating Budget SCHEDULE OF BUDGET EXPENDITURES B­30 City of Carlsbad 2019­20 Operating Budget SCHEDULE OF BUDGET EXPENDITURES C­1 City of Carlsbad 2019­20 Operating Budget PUBLIC SAFETY The City of Carlsbad’s public safety services create and maintain a safe community for all who live, work and play in our city. This important work is carried out by the dedicated men and women of the Police and Fire departments. Highly specialized divisions cover all aspects of modern law enforcement, fire prevention, response and recovery, emergency medical services, and emergency preparedness and operations. We are proud to serve the Carlsbad community, working in partnership to deliver on the city mission at the highest possible level, every day. Michael Calderwood Fire Chief 760­931­2141 michael.calderwood@carlsbadca.gov Neil Gallucci Chief of Police 760 931­2100 police@carlsbadca.gov C­3 City of Carlsbad 2019­20 Operating Budget KEY CHANGES –PUBLIC SAFETY FIRE PREVENTION New legislation, SB 1205, requires cities to provide an annual report of various fire inspection activities, including schools, hotels, motels and apartments. In Carlsbad, this includes more 3,500 individual inspection reports be completed. Current staffing levels are insufficient to complete the inspections and the new reporting requirement without greatly reducing resources for inspection of building and remodeling projects in Carlsbad. Such a reallocation of resources would cause delays in the final stages of approved developments as well as a reduction in responsive customer service. The city’s Fire Prevention Division has not had an increase in permanent full time staffing for more than 10 years. Increases in annual inspections, new construction inspections and reporting needs have been handled by hiring part time and temporary staff. Ensuring the safety of existing buildings and the timely inspection of new buildings is an important part of proactive fire prevention. 2 Fire Prevention Specialist II The addition of two Fire Prevention Specialist II positions will enable the Fire Department to complete required inspections through a coordinated program with dedicated resources, resulting in a more efficient implementation and better consistency in operations. Without these positions, resources would have to be reallocated from vital fire department activities or inspection of new construction leading to a reduced level of service overall. Fire Prevention Specialist Carlsbad’s ample natural open space presents hazards that must be managed to ensure public safety. The Hazard Reduction Program is currently managed by a part­time employee. Due to increased needs over the past five years, this level of effort is no longer adequate to meet the demand for the city’s weed abatement program, fuel modification review and inspection program, and responding to resident complaints related to vegetation, open burning and general fire code complaints. Senior Office Specialist The Senior Office Specialist in Fire Prevention will provide administrative support to the new construction and annual inspection divisions, scheduling individual inspections and coordinating the required reporting documentation. Working with the Finance Department, this position will also assist with cost recovery fee programs. This position will also manage the digitization of historical and current plans and records. SAFETY TRAINING Ensuring personnel receive the very best training and preparation available has long been a focus of the Carlsbad Fire Department. Training needs are significant, with over than 7,000 hours of training completed in the first quarter of 2019 alone. Managing an effective and efficient training program requires ongoing planning and coordination. This role has been handled by a part time employee for the past two years, and the workload is now exceeding this capacity. C­4 City of Carlsbad 2019­20 Operating Budget Fire Captain Specialist This position will play a role in supporting, managing, and coordination within the Training Division. They will support training, battalion chiefs, EMS, public education, and paramedic students. They will manage the training calendar, regional training plans, Target Solutions, and state mandated training requirements. Lastly, they will coordinate conferences and travel, and reimbursement programs (Fire 98, UASI, and CalJAC). The addition of a fire training captain will also alleviate some of the work that is currently completed either on overtime or while on­duty (taking units out of service). This includes acting as an instructor for the New Hire Academy, as well as other assignments line personnel perform. They would also add a level of depth to training conducted at the Safety Training Center, where a certified instructor and safety officer are required when following NFPA 1403. BUSINESS SYSTEMS AND TECHNOLOGY Modern Fire Departments are increasingly moving from a reactive to a predictive state, thanks to advances in technology and data systems. Just as other city operating departments have added staff with expertise in business systems, the Fire Department is need of a professional to manage current and future work in this area. The Fire Department currently has over 37 applications or device platforms and more than a dozen applications used in the city’s Emergency Operations Center that need to be managed on an ongoing basis. Additionally, there is emerging technology that could allow for more dynamic deployment of resources and better analysis of department response needs. Traditionally, staffing and response time analysis is done on a historic basis with the assistance of a consultant often costing $100,000 or more. The department is exploring new technology that could provide more real­time analytics based on type and location of call that would allow for on­going needs analysis and a more targeted approach to protecting public safety. This will require in house technical expertise and working cross­departmentally Business Systems Specialist This new position will collect, analyze and communicate data across multiple platforms to fire management to aid in decision making. This position will also assist in the deployment of current, new and emerging technologies, coordinate maintenance, and provide user technical support. Lastly, the Business Systems Specialist will act as a liaison between inter­department and outside agencies (IT, North County Dispatch JPA, County of San Diego, regional technology partnership, and emergency alerting technologies). LIFEGUARD PROGRAM On October 23, 2018 the City Council directed the fire department staff to implement an on­going program to provide lifeguard services on the stretch of beach from Oak Avenue to the city’s northern border with Oceanside. Unlike the beach to the south, this area is not managed by the California State Parks. Funding for communications, rescue equipment, uniforms and various associated costs with the program has been included in this budget. This program is important to providing for the safety of residents and visitors who visit this stretch of coastline. C­5 City of Carlsbad 2019­20 Operating Budget INCREASED PATROL OFFICERS To meet the city’s growing needs, the Police Department has in recent years made changes to its organizational structure and staffing levels. New technology has enabled the department to redeploy officers to meet new and emerging community needs, and the department’s crime analysis program helps ensure patrol priorities are aligned with trends in data. As Carlsbad’s population continues to increase –including residents, the daytime workforce and visitors –the Police Department must also increase staff to maintain the high level of service expected by the Carlsbad community. •Dispatched calls have increased 30 percent since 2006. •Changes in state law have created additional law enforcement needs that require new resources. 4 Police Officers The Carlsbad Police Department currently has 1.05 officers per 1,000 residents, which is the second lowest for budgeted officers and third lowest for actual sworn strength. Recent staffing study also shows additional staffing is needed. Agency Budgeted Actual Vacancies Population Budgeted Ratio Actual Ratio Carlsbad 120 119 1 113,725 1.06 1.05 Chula Vista 242 235 7 267,917 0.90 0.87 Coronado 45 42 3 24,543 1.83 1.70 El Cajon 124 ­­­­ 102,803 1.21 ­­ Escondido 161 157 4 151,492 1.06 1.04 La Mesa 69 68 1 60,286 1.14 1.13 National City 86 85 1 61,210 1.40 1.39 Oceanside 225 211 14 176,461 1.28 1.20 San Diego 2,040 1,809 231 1,406,318 1.45 1.29 Sheriffs (all) 1,424 1,365 59 911,394 1.56 1.50 County Average 4,536 4,091*321*3,276,149 1.38 1.29* *excludes El Cajon due to non-participation in survey The department has effectively managed to meet the community’s most critical needs, but response times for other calls for service have steadily increased. Year Dispatch Proactive Total Dispatched Calls Per Resident 2014 50,614 40,700 91,314 0.45 2015 53,424 38,637 92,061 0.47 2016 51,759 33,099 84,858 0.46 2017 55,093 35,666 90,759 0.48 2018 60,508 39,054 99,562 0.52 C­6 City of Carlsbad 2019­20 Operating Budget HOMELESS OUTREACH TEAM The Police Department’s Homeless Outreach Team (HOT) plays a critical role in addressing local effects of the regionwide increase in homelessness, as part of the citywide Homeless Response Plan. Currently, two full time officers are assigned to the team, along with a sergeant that splits his time between the HOT team and the Crime Suppression Team. Neighborhood quality of life and public safety were top concerns identified by the public during the budget public input process. 1 Police Sergeant Currently one sergeant supervises three Crime Suppression Team detectives and two Homeless Outreach Team officers. The detectives focus on crime prevention strategies, often involving dangerous criminals, within Carlsbad and outside the area, who pose a threat to Carlsbad’s safety. Adding a dedicated sergeant for the Homeless Outreach Team will result in both teams having full time supervision. It will also enable the Police Department to more effectively coordinate with community partners and other agencies, which is an important part of the city’s overall homeless response effort. 2 Police Officers Additional HOT officers are needed to address increasing transient­related issues in the city and to provide a full seven­day a week coverage by specially trained officers. In 2018, there were approximately 4,500 transient­related calls for service. Homeless Outreach Team officers responded to 1,275, leaving patrol officers to handle the remaining 75 percent. 2018 Homeless­Related Calls for Service Month Total Calls Specialized Response (HOT) Jan 412 135 Feb 340 99 Mar 417 100 Apr 437 109 May 398 95 Jun 407 106 Jul 480 101 Aug 527 155 Sep 315 62 Oct 384 92 Nov 364 109 Dec 401 112 YEAR TOTAL 4,482 1,275 C­7 City of Carlsbad 2019­20 Operating Budget In 2019, the number of monthly calls continues to be high exceeding the number of calls for most of the months in 2018. If this pace continues, the total number of HOT team calls in 2019 will be nearly double the number of calls in 2018. 2019 Homeless­Related Calls for Service Month Total Calls Specialized Response (HOT) Jan 360 113 Feb 492 183 Mar 561 175 Apr 1­26 451 114 YTD Total 1,864 585 Proactively providing resources dedicated to homeless response will not only provide specialized expertise but may avoid the diversion of other law enforcement resources. TRAFFIC SAFETY Increased enforcement of traffic laws will help improve public safety and reduce concerns about speeding in neighborhoods and school zones. The city has added 11 miles of roadway in recent years. Speeding is the primary factor in collisions, and speed enforcement can reduce the collision rate. 2 Police Officers With the additional two motor officers, traffic officers will be on duty seven days a week, solely focused on traffic enforcement and responding to concerns. PUBLIC RECORDS COMPLIANCE AND TRANSPARENCY Population increases, recent legislative changes and new programs have increased the needs in the Police Records Department, which has not had a staffing increase over the last 20 years. Failure to comply with state and federal records laws, including audits and public records requests, could subject the city to liability and fines, while falling short of the public’s expectation for transparency and customer service. 2 Records Technicians In addition to handling the increased records workload, the new records technicians will provide customer service assistance from a new detached lobby area currently planned at the Safety Center. This will enable members of the public to more easily obtain records, get their questions answered and conduct other business with the Police Department. Agency Number Sworn Annual Reports Records Staffing Carlsbad 120 8,700 5.5 Chula Vista 242 15,500 14.5 La Mesa 69 7,800 8 Oceanside 214 19,000 19 National City 84 7,000 7.5 C­8 City of Carlsbad 2019­20 Operating Budget FIRE DEPARTMENT | Account: 0012210-0012260 Fund: General ABOUT The Fire Department is separated into three main bureaus; Emergency Operations, Emergency Preparedness, and Fire Prevention. Each bureau is a vital component to the overall success of the department and follows the direction of prevention, preparation, response, and recovery. SERVICES Emergency Operations provides a high level of cooperation with our community and neighboring jurisdictions. The operations bureau is committed to delivering high­quality service in the most effective and efficient manner possible. •Prevention –seize every opportunity to educate our customers about safety risks and keep an experienced eye on the community to track health and safety issues they face currently, and to predict potential issues they may face in the future. •Preparation –maintain a constant commitment to train and equip our personnel at the levels needed to keep our firefighters and community safe. •Response –ensure that the staffing and resources required to respond to emergencies are adequate to perform the task of keeping our community safe, and constantly monitor trends and changes in the community. •Recovery –assist the community after an emergency and apply lessons learned from past events to better support the community in the future. C­9 City of Carlsbad 2019­20 Operating Budget Emergency Preparedness coordinates the highest quality of emergency preparedness planning and training for city staff and the Carlsbad community. A focus on cross­department and multi­agency planning for large­scale incidents distinguishes the Emergency Preparedness Division from the day­to­ day emergency response planning by other Fire Department divisions. •Prevention –coordinate and execute the City of Carlsbad’s prevention and mitigation goals, objectives, and actions articulated in the County of San Diego Multi­Jurisdictional Hazard Mitigation Plan. •Preparation –lead the Carlsbad Emergency Management Administration Team (CEMAT), conduct disaster preparedness training and exercises, and develop and update emergency operations plans to maintain city staff, Community Emergency Response Team (CERT) volunteers, and other community organizations at the optimal state of disaster preparedness. •Response –maintain the capacity to manage large­scale incident response efforts through the city’s Emergency Operations Center (EOC), and maintain the ability to conduct emergency notifications (AlertSanDiego) and direct emergency care and shelter operations. •Recovery –maintain a close professional relationship with the San Diego County Unified Disaster Council (UDC) to maximize mutual aid support to city disaster recovery efforts and ensure compliance with state and federal disaster assistance and recovery requirements. This bureau will also coordinate the establishment and operation of a Local Assistance Center (LAC) to assist the Carlsbad community in recovering from a disaster. Fire Prevention safeguards Carlsbad residents and businesses from unnecessary risk by reducing safety hazards and enforcing state of California and Carlsbad Fire and Life Safety Codes. This bureau also manages the Hazard Reduction Program through the identification and abatement of potential grass and brush fire hazards on unimproved property. •Prevention –maintain a fire safety public education program to prevent emergencies in homes and businesses and promote fire and life safety behavior. This bureau will also assure buildings in our community meet industry safety standards through the adoption, education, and enforcement of fire and life safety codes. •Preparation –seek continuing educational opportunities to ensure outstanding customer service, correctly enforce safety codes, keep current with industry changes, and learn new investigative techniques. •Response –support all emergency responses as directed by the Incident Commander and will assist with the operation of the Fire Department Operations Center and the city’s EOC during large­scale emergencies. This bureau will investigate the origin and cause of fires within our city and report product defects or the possibility of arson to the proper authorities to safeguard our community. •Recovery –promptly and accurately process an emergency scene after an incident to enable residents and businesses to reoccupy their premises as soon as possible, minimizing the interruption to their daily lives. RECENT ACCOMPLISHMENTS •Approval and development of a permanent lifeguard program. •Development of an annual inspection program for the state mandated inspections of hotels, motels, all public and private schools, and all multi­family dwellings. •Approval of a multi­jurisdictional Hazard Mitigation Plan. C­10 City of Carlsbad 2019­20 Operating Budget •Approval of the City of Carlsbad Emergency Operations Plan. •Executed Wireless Emergency Alert MOU with San Diego County OES. •Ready Carlsbad Business Alliance Symposiums focusing on Stop­the­Bleed training and Wildfire Preparedness. •Execution of the multi­jurisdictional Mutual Threat Zone agreement. •Continue to promote firefighter health and wellness through the installation of Chemical Detox Units at nearly all fire stations. GOALS | OBJECTIVES | PRIORITIES •Enhance the Carlsbad Fire Department Inspection Program. •Full implementation of a permanent lifeguard program. •Addition of a Regional Medical Director through the North Comm JPA. •Implementation of a Regional Technical Rescue Program. •Process improvement for data collection, analysis, and communication. •Enhancement of department performance measures for internal assessment. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET •The addition of 2.0 full­time Fire Prevention Specialist II positions and associated vehicles. •The addition of 1.0 full­time Senior Office Specialist. •The conversion of a 0.50 part­time employee in Fire Prevention to a 0.75 full­time Fire Prevention Specialist. •The addition of 1.0 full­time Business Systems Specialist. •The addition of 1.0 full­time Fire Captain Specialist and associated new vehicle. •The addition of 0.5 full­time equivalent in part­time staff for Fire Prevention. •The addition of a permanent lifeguard program to service the north beach area. C­11 City of Carlsbad 2019­20 Operating Budget POLICE DEPARTMENT | SUMMARY C­12 City of Carlsbad 2019­20 Operating Budget POLICE DEPARTMENT | ADMINISTRATION Account: 0012110, 0012122 Fund: General ABOUT The Administration Division includes command staff personnel, administrative specialists, and station volunteers. The division develops and administers functions and programs that support the city’s and the Police Department’s statement of values, provides leadership and support to department divisions, and establishes policies and long­range plans to meet department goals and city needs. SERVICES x Develop and manage programs that reduce crime, encourage citizen participation, and improve community safety. x Assist staff with individual and group development. x Provide support to divisions to assist with meeting goals. x Develop and manage programs that reduce crime, encourage citizen participation, and improve community safety. C­13 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x The position of an Assistant Chief was created during FY 2018­19 to assist with planning, organizing, and directing. GOALS | OBJECTIVES | PRIORITIES x Training and professional development. x Enhancing information technology to improve service levels and increase efficiency. x Collaboration with other departments, cities, agencies, and community groups. x Innovation using technology to provide the most efficient and effective service. x Engagement using social media to engage the community. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x Structural financial reporting changes were made throughout the division to accurately reflect the department’s expenses, in an effort to increase transparency. x Budget increases for employee training and conferences have been added to most divisions. C­14 City of Carlsbad 2019­20 Operating Budget POLICE DEPARTMENT | FIELD OPERATIONS Account: 0012118­2121, 0012123­2125 Fund: General ABOUT The field operations division includes Patrol, Traffic, Canines, Lagoon Patrol, and Police Rangers. The Police Department compares its average response time to different priority calls to the national average. SERVICES x Respond to calls for emergency and non­emergency services. x Provide emergency services, preventative patrol, traffic enforcement, and special enforcement in the community. x Take reports including crime, arrest, collisions, incident, citation, and field interview. x Enforce laws and ordinances, preserve the peace, and provide for the protection of life and property through proactive programs of enforcement and prevention. C­15 City of Carlsbad 2019­20 Operating Budget CY2014 CY2015 CY2016 CY2017 CY2018 Police Activities/Calls for Service 91,314 92,061 84,858 90,760 99,562 Cases 8,349 9,253 8,884 8,643 8,705 9­1­1 Calls 28,864 29,765 27,410 29,144 32,509 Total Phone Calls 148,400 151,406 145,944 149,715 156,488 RECENT ACCOMPLISHMENTS x Response time for Priority 1 calls reduced from 5.82 to 5.72 in 2018. x All police canines were trained for narcotics detections in 2018. GOALS | OBJECTIVES | PRIORITIES x Increase staffing in the Patrol Division to accommodate the growing city. x Increase staffing in the Traffic Division to address traffic issues and complaints. x Continue to work on department’s technology foundation to be more effective and efficient, acquire more timely and accurate data, and to support a data driven approach to policing. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 4.0 full­time police officers for patrol. x The addition of 2.0 full­time police officers for traffic. x The addition of two new patrol vehicles for the new patrol officers. x The addition of two new motorcycles for the new traffic officers. 5.72 19.12 29.48 0 5 10 15 20 25 30 35 Priority 1 Priority 2 Priority 3 Average Response Time (Minutes) C­16 City of Carlsbad 2019­20 Operating Budget POLICE DEPARTMENT | SUPPORT OPERATIONS Account: 0012126-2137 0012142-2145 Fund: General ABOUT The support operations division includes the Crime Suppression Team (CST), the Homeless Outreach Team (HOT), SWAT Team, Crisis Negotiation Team, Investigations Division, Family Services, Communications, and Records. SERVICES x Provide public safety communication including answering 9­1­1 and other calls and dispatching appropriate emergency personnel. x Provides follow­up investigations leading to the identification and apprehension of persons responsible for the commission of crimes. x Collect and process evidence collected in the field by police employees x Provide support to divisions to assist with meeting goals. x Assist in the preservation of all life and ensure a safe resolution to critical incidents. x Investigate and follow up on crime and incident reports as they relate to all phases of the family. x Assist in the coordination of diversion, prevention, and education activities. C­17 City of Carlsbad 2019­20 Operating Budget CY2014 CY2015 CY2016 CY2017 CY2018 Violent Crime Clearance Rate 92%70%55%48%46% Property Crime Clearance Rate 21% 29% 15% 10% 11% RECENT ACCOMPLISHMENTS x Solved an 11­year cold homicide case using DNA. x Solved several high­profile cases. x A webpage was created to inform residents of the Homeless Response Plan and update residents on monthly encampment clean­ups and the Homeless Outreach Team’s (HOT) Statistics. An email address was also created to provide residents with a means to directly contact HOT. GOALS | OBJECTIVES | PRIORITIES x Continue training and professional development for succession planning. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 2.0 full­time Police Officers to the Homeless Outreach Team. x The addition of 1.0 full­time Police Sergeant to the Homeless Outreach Team. x The addition of 2.0 full­time Police Record Specialist II positions. x The addition of three vehicles for the Homeless Outreach Team. C­18 City of Carlsbad 2019­20 Operating Budget POLICE DEPARTMENT | PROFESSIONAL SERVICES Account: 0012140 Fund: General ABOUT The Professional Services Division provides support to the Police Department in the form of training, internal affairs, professional standards, and personnel recruitment and hiring. SERVICES x Coordinate all department training. x Recruit new employees. x Organize testing programs and conduct Police Officer Standards and Training (POST) and mandated pre­employment investigations. x Establish, maintain and enforce department professional standards. x Investigate citizen complaints. x Provide information to the media to inform the public regarding crime activity in the city. x Help improve the quality of life for Carlsbad citizens through crime prevention awareness and education, and help reduce the fear of crime through the dissemination of information. C­19 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x Adopted a new training management program, Managing Employee Training Records GOALS | OBJECTIVES | PRIORITIES x Training and professional development. x Engagement using social media to engage the community. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. C­20 City of Carlsbad 2019­20 Operating Budget POLICE DEPARTMENT | INFORMATION TECHNOLOGY Account: 0012147 Fund: General ABOUT Provide information technology support to the Police Department. This activity and budget was transferred and incorporated into the city’s Information Technology Department beginning in Fiscal Year 2018­19. C­21 City of Carlsbad 2019­20 Operating Budget POLICE DEPARTMENT | POLICE GRANTS AND ASSET FORFEITURE Account: 121-122 123 124 Fund: Special Revenue-Asset Forfeiture Special Revenue-COPS Fund Special Revenue-Public Safety Grants ABOUT Police grants include federal and state asset forfeiture, the Citizens Option for Public Safety (COPS), the Justice Assistance Grant (JAG), and the Urban Areas Security Initiatives (UASI) Program. SERVICES x Purchases include thermal cameras, safety and forensic equipment and mobile shields. x The COPS grant is used to fund 1.0 full­time sworn officer position. RECENT ACCOMPLISHMENTS x The Police Department was awarded $478,000 by the UASI Program to replace six dispatch consoles. The grant was part of a countywide initiative. GOALS | OBJECTIVES | PRIORITIES x The Police Department will continue to seek grant funding for necessary equipment. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. C-22 City of Carlsbad 2019-20 Operating Budget D­1 City of Carlsbad 2019­20 Operating Budget water supplies and more — Public Works oversees r variety of city assets. Paz Gomez Deputy City Manager, Public Works 760­602­2751 paz.gomez@carlsbadca.gov D­3 City of Carlsbad 2019­20 Operating Budget KEY CHANGES –PUBLIC WORKS ENVIRONMENTAL QUALITY & SUSTAINABILITY Dedication to the natural environment, addressing climate change and providing a healthy place for everyone to live are ideas the city has long supported. At the same time, recent mandates from the state require new monitoring, public education, enforcement and reporting, which places more responsibility on the city. One of the top issues during the budget prioritization public input was environmental sustainability. Rising to the challenge and consistent with long­time environmental leadership, this budget continues to enhance investment in the environment and regulatory compliance. Environmental Specialist II New solid waste regulations, SB 1383 and AB 1826, require that the City of Carlsbad develop and implement a program to recycle organic waste, which includes food waste, green waste and other plant­ and animal­based biodegradable materials, to help meet the state’s recycling and greenhouse gas emission goals. By complying with these new regulations, Carlsbad residents and businesses will have access to services that enable convenient and cost­effective organics recycling. Senior Environmental Specialist State­mandated storm water pollution prevention regulations help prevent trash and other contaminants from entering Carlsbad’s lagoons and the ocean, where they could harm the environment as well as public health. This position is critical to support compliance with new and existing regulations, including an Amendment to the Water Quality Control Plan for Ocean Waters of California to Control Trash and Part I Trash Provision of the Water Quality Control Plan for Inland Surface Waters, Enclosed Bays, and Estuaries (Trash Amendments). This position will also assist with contracts, customer service, special projects and studies that are requirements of the San Diego Regional Water Quality Control Board storm water permit. Senior Engineer A well­maintained storm drain system helps protect water quality in Carlsbad’s lagoons and the ocean, safeguard public health and prevent property from flooding. The city has a Drainage Master Plan that identifies priority projects to keep the system working effectively and address parts of the city in need of new or improved infrastructure. One engineer is currently assigned to handle drainage projects, which is not sufficient to meet current and future needs. There are currently 20 active drainage projects and 16 future projects that have no staff resources assigned. The older Village and Barrio areas of the city have the most significant needs in this area. This new position can address these needs as well as other projects identified in the Village and Barrio Master Plan. D­4 City of Carlsbad 2019­20 Operating Budget WATER QUALITY AND UTILITIES RESILIENCY Dedication to the public health and safety of our community and protection of the natural environment are ideas the city has long supported. At the same time, recent mandates from the state require new monitoring, public education, enforcement and reporting, which places more responsibility on the city. One of the top issues during the budget prioritization public input was environmental sustainability. Rising to the challenge and consistent with long­time environmental leadership including protection of public health and safety of the drinking water and wastewater collection, this budget continues to enhance investment in the environment, community well­being and regulatory compliance. SCADA Supervisor A properly maintained water and wastewater system is critical to protecting human health, property and the environment, as well as maintaining affordable rates for consumers. The city currently maintains and operates over $2 billion in water and wastewater system assets. Monitoring and operations technology is outdated and, in some cases, nonfunctioning, providing just minimal emergency notification features. A new, integrated Supervisory Control and Data Acquisition or “SCADA” system was identified as part of a comprehensive master planning process for the city’s water and wastewater systems, and the city is now ready to proceed with its implementation. A SCADA Supervisor will oversee the new monitoring and control system for drinking water, recycled water and wastewater, starting with overseeing implementation of the new system. Once developed, the supervisor will manage it on a daily basis, including enhanced automation of monitoring and reporting, optimizing maintenance schedules, early detection of potential system problems, and remote operation of the system. Without this position, an asset manager in the Utilities Department would take on this new work, leaving other duties under­resourced and the system vulnerable to operational failures and costly repairs. CONSTRUCTION PROJECT OVERSIGHT & EFFICIENCY The City of Carlsbad utilizes construction contractors for public and private projects, such as road widenings, new drainage systems and water pipeline replacements. In addition to an increase in project activity in recent years, procedural changes in private development right­of­way (ROW) permitting mean the city is on track to quadruple the annual number of ROW permits processed. To avoid delays that could inconvenience the public and result in delays, the city must be vigilant in the way it manages construction and the contractors that deliver projects. Associate Contract Administrator Currently, one staff person oversees contract administration. When this staff person is unavailable for unforeseen reasons, time­sensitive tasks cannot be completed, causing significant project delays. These tasks include contract change orders, permits tracking, notices of completion, bonds and securities, cash reductions/releases, payments to contractors, warranty punch lists, records management and project close­outs. This budget proposes a position to increase capacity and ensure projects are delivered in a timely manner that meets public expectations. D­5 City of Carlsbad 2019­20 Operating Budget FLEET SAFETY AND MANAGEMENT The City of Carlsbad’s Fleet Division manages over $30 million in assets, including police cars, fire engines, construction equipment and other public works vehicles. Maintaining these assets in safe, optimal condition not only helps ensure public and worker safety, it reduces city liability, overall repair expenses and long­term replacement costs. Fleet Superintendent & Technology Upgrades To comply with the provisions of Administrative Order No. 3, a fleet superintendent is needed to perform the following key functions: •Comprehensive oversight of fleet vehicles including their usage, operator safety, technology updates, driver training, data integrity, shop/staff safety, vehicle assignments and fleet right­ sizing. •Compliance with the Climate Action Plan and other sustainability goals. •Developing and overseeing common vehicle specifications and procurement best practices. •Development and enforcement of guidelines and policies for the use of city fleet vehicles to protect staff and fleet assets. Additionally, to support approved goals of the city and to address potential risk this budget proposes to invest in global positioning system (GPS) technology that will improve safety and compliance with city policies. D­6 City of Carlsbad 2019­20 Operating Budget PUBLIC WORKS | SUMMARY D­7 City of Carlsbad 2019­20 Operating Budget PUBLIC WORKS | ADMINISTRATION Account: 0018310 Fund: General ABOUT Public Works Administration provides leadership and strategic vision for the entire Public Works Branch, and administrative support services with a focus on strategic alignment to the Community Vision and City Council goals. SERVICES Functional areas include department management, budget oversight, business systems and technology support, outreach and community engagement, contract administration and records management. RECENT ACCOMPLISHMENTS •Updated Administrative Order 50, Capital Improvement Program –Project Initiation, Prioritization, Budgeting and Adoption Procedure. •Achieved a 90% reduction in paper records storage for the Construction Management & Inspection division by digitizing records according to city policies and procedures. •Application of business intelligence tools such as Tableau and Alteryx to generate analytics for divisions to better manage workload, assets and costs. •Successful use of online engagement tool to enhance community engagement efforts for road design improvement and sustainable mobility projects. D­8 City of Carlsbad 2019­20 Operating Budget •Reduced contract execution time by 60% through implementation of Docusign electronic signature and Exigis insurance compliance tracking systems. •Received awards from the American Public Works Association, San Diego Chapter in recognition of several projects including Advanced Metering Infrastructure, Drainage Master Plan, and an individual award for Outstanding Service in the Public Sector. GOALS | OBJECTIVES | PRIORITIES •Engage in the planning and design of an Enterprise Asset Management system in partnership with Information Technology. •Engage in the planning, design and implementation of a Capital Improvement Program project management system. •Update the city’s Engineering Manual and other relevant standards. •Continue implementing a strategy to digitize all Public Works records per the city’s records retention schedule. •Develop the next generation of Public Works professionals by participating in the American Public Works Association summer internship program. •Continue to focus on employee coaching, development and training for staff at all levels throughout the department. •Continue to focus on employee coaching, development and training for staff at all levels throughout the department. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET •Budget increases for staff training and one­time funding for an Engineering Manual & Standards update. D­9 City of Carlsbad 2019­20 Operating Budget PUBLIC WORKS | ENVIRONMENTAL MANAGEMENT Account: 0015110, 0015130 Fund: General ABOUT The Environmental Management Division oversees the Climate Action Plan (CAP) Program, Habitat Management Plan (HMP) Program, and provides coordination of the municipal component of the National Pollutant Discharge Elimination System Municipal Storm Water Permit (SW Permit). These programs support the community vision areas of open space and the natural environment, sustainability, and access to recreation and active, healthy lifestyles. SERVICES Habitat Management Plan x Provide leadership and citywide coordination related to compliance with HMP regulations. x Protect threatened and endangered species, such as the coastal California gnatcatcher, least Bell’s vireo and vernal pool species, by providing targeted monitoring and management. x Coordinate with Planning Division to ensure that projects are implemented in a manner consistent with the HMP. x Assist with capital improvement plan related mitigation sites, vegetation maintenance areas and vegetation monitoring sites including administration of associated contracts. x Support city departments with HMP compliance and mitigation issues. x Oversee Preserve Steward contract. D­10 City of Carlsbad 2019­20 Operating Budget x Oversee preserve managers to ensure proper biological management, monitoring, and reporting for privately owned habitat preserves. x Coordinate with Parks Department to ensure proper biological management, monitoring, and reporting for city­owned habitat preserves. x Participate regionally in SANDAG’s Environmental Mitigation Program Working Group and San Diego Management and Monitoring Program. x Participate in public outreach opportunities to provide information about the importance of land stewardship. Storm Water Permit –Municipal x Support municipal compliance activities related to the municipal facilities including inventory, contract administration for inspections, training and Storm Water Pollution Prevention Plans. Sustainability Initiatives x Assist the city in implementing the Sustainability Guiding Principles as resources allow. x Coordinate and participate in climate adaptation projects. Climate Action Plan x Coordinate and oversee implementation of the CAP through an interdepartmental team. x Collect CAP implementation monitoring data and prepare an annual report. x Coordinate the preparation of a community wide GHG inventory and forecast on a biannual basis. x Perform outreach and education related to CAP activities and respond to public inquiries. x Participate in regional groups such as SANDAG Regional Energy Working Group, San Diego Regional Climate Collaborative, and the North Coast Energy Action Collaborative. x Coordinate and promote commercial and residential Property Assessed Clean Energy programs. x Research and monitor upcoming regulations and activities related to energy initiatives. x Monitor regional climate change preparedness activities. x Coordinate and provide training opportunities. RECENT ACCOMPLISHMENTS x Conducted Year 4 quantitative habitat recovery monitoring in the Poinsettia Fire burn area. x Participated in regional efforts to implement efficient and scientifically based species and habitat monitoring and management. x Coordinated with land managers and private landowners to ensure protection of the city’s 6,187­acre preserve system. x Reviewed and coordinated HMP compliance for approximately 25 private projects and 15 city projects. x Established long­term management fund for Poinsettia Station Vernal Pool Preserve. x Trained municipal staff from various departments and divisions related to SW Permit. x Facilitated the data collection from city departments to complete the Jurisdictional Runoff Management Plan Annual Report. x Coordinated with California Department of Fish and Wildlife, Batiquitos Lagoon Foundation and Climate Science Alliance –South Coast to complete the stakeholder kickoff and science review meetings for the Batiquitos Lagoon Resiliency Plan. D­11 City of Carlsbad 2019­20 Operating Budget x Served on SANDAG stakeholder group for development of a regional framework for Climate Action Planning x Drafted energy efficiency ordinances; made presentations to Building Industry Association, Carlsbad Chamber of Commerce Green Business Committee, Carlsbad Sustainability Coalition; and completed adoption at city council. x Received authorization to participate in the Electrify America program, which financed the installation of 20 electric vehicle charging stations at city facilities. x Partnered with Scripps Institute of Oceanography’s Center for Climate Change Impacts and Adaptation for submittal of a Senate Bill 1 Caltrans Adaptation Planning Grant. x Participated in and contributed to local meetings, collaborations, conferences and symposia regarding best practices of Energy Efficiency, Renewable Energy, Climate mitigation and climate resiliency (e.g. SANDAG Energy Working Group, SANDAG regional Energy Action Collaboratives, Climate Collaborative and Climate Science Alliance). x Educational presentations at Carlsbad Planning Commission, SANDAG North County, Inland, and East County Energy Action Collaboratives and Southwest Carlsbad Homeowners Association Coalition. x Completed CAP Annual Report and presented report to City Council. x Partnered with Carlsbad Chamber of Commerce Green Business Committee to hold business­oriented panel discussions and the Green Business Expo highlighting rebates, incentives and programs available for energy efficiency, renewable energy, electric vehicles and commuting. GOALS | OBJECTIVES | PRIORITIES x Coordinate with local and regional working groups to monitor, manage, and conduct outreach for shot hole borer and Ward’s weed, which are the highest priority threats to the HMP preserve system. x Develop volunteer program to address habitat management concerns to protect high priority species and habitats in unmanaged areas. x Participate in regional collaborations, such as the San Diego Management and Monitoring Program, Climate Science Alliance, and SANDAG’s Environmental Mitigation Program maximize opportunities for grant funding, stay informed of best management practices, and foster effective conservation. x Maintain collaborative relationships with U.S. Fish and Wildlife Service, California Department of Fish and Wildlife, and California Coastal Commission staff to ensure solutions­oriented HMP implementation. x Identify strategy to incorporate “climate­smart” conservation standards into HMP preserve management plans. x Improve implementation of municipal storm water activities citywide with assistance from Storm Water Permit­Municipal contractor. x Work with Municipal Facility Inspection contractor to complete all required inspections at municipal facilities. x Continue coordination with California Department of Fish and Wildlife, Batiquitos Lagoon Foundation and Climate Science Alliance –South Coast on preparation the Batiquitos Lagoon Resiliency Plan. x Conduct a Home Energy Score Assessment pilot program for major renovations of residential buildings. D­12 City of Carlsbad 2019­20 Operating Budget x Develop a CAP monitoring and reporting web portal. x Complete 2016 community greenhouse gas emissions inventory and present results to city council. x Prepare CAP Annual Report and present findings to City Council. x Continue to administer CAP Interdepartmental Implementation Team and provide assistance to their respective CAP implementation responsibilities. x Continue to participate in and contribute to local meetings, collaborations, conferences and symposia regarding best practices of Energy Efficiency, Renewable Energy, Climate mitigation and climate resiliency. x Continue to partner with industry organizations in CAP implementation. x Continue to research grant funding opportunities. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. D­13 City of Carlsbad 2019­20 Operating Budget PUBLIC WORKS | ENVIRONMENTAL MANAGEMENT: RECYCLING PROGRAM Account: 5206375 Fund: Enterprise ABOUT The Environmental Management: Recycling Program provides oversight and coordination of the city’s recycling program consistent with the General Plan, and helps the city maintain compliance with state regulations related to diversion and disposal of solid waste. Staff oversee the Coast Waste Management contract for recycling and trash services, the Palomar Transfer Station agreement, composting service contract, waste reduction and diversion education contracts, and household hazardous waste service contracts. SERVICES x Represent the city at meetings with the State of California regulatory agency, CalRecycle, businesses, residents, regional partners and other stakeholders. x Oversee contract management for residential and commercial recycling and trash services, composting programs, and household hazardous waste program. x Work with city facilities, custodial, library, and parks staff to improve the city’s municipal waste reduction, recycling and waste diversion programs. x Prepare state and county grant applications with Council approval, appropriate funds, implement grant activities, track expenses, and submit reports. x Coordinate outreach and education targeted to increase recycling for residents, businesses, municipal employees and the general public. D­14 City of Carlsbad 2019­20 Operating Budget x Coordinate the annual Earth Month events that promote waste diversion and recycling among residents including Household Hazardous Waste and Earth Day Celebration. x Conduct annual rate analysis to determine cost effective practices and adhere to contract requirements. x Prepare and submit required annual recycling, composting, and disposal reports to CalRecycle as required by SB1016. x Participate in regional activities with SANDAG Solid Waste Technical Advisory Committee. x Research innovative environmental stewardship best practices to recycle more. x Actively promote innovative methods to engage businesses and residents to decrease waste and increase recycling. RECENT ACCOMPLISHMENTS x Coordinated third annual Earth Month activity events for the City of Carlsbad. x Developed and executed a pilot green waste compost program for two routes of residential green waste to divert organic material from the landfill. x Worked collaboratively with Carlsbad Unified School District to assess and improve waste diversion and recycling practices at all elementary schools. x Developed effective contract management monitoring measures with new contractors, ensuring accountability and best value for contracted services. x Held the twelfth annual grant­funded Household Hazardous Waste event to encourage residents to properly dispose of hazardous waste. x Participated in food recovery and organics recycling conferences to learn about best practices for successful program implementation. x Increased outreach and education by developing a multi­family guide, commercial organic and recycling brochures and other outreach materials including social media. x Coordinated with Palomar Transfer Station and Waste Management to improve construction and demolition recycling at Palomar Transfer Station. x Continued to collaborate with city departments to enhance municipal recycling by labeling all recycling bins. x Responded to CalRecycle’s compliance questions related to previous year’s annual report of existing programs activities and statistics. x Reviewed special event applications for compliance with recycling and trash best practices. x Hosted CalRecycle Informal Rulemaking Stakeholder Workshop for SB1383 –Short­Lived Climate Pollutants. GOALS | OBJECTIVES | PRIORITIES x Coordinate Earth Month activities and events across several city departments. x Increase waste diversion in the commercial sector by implementing outreach to targeted high trash generating businesses with low diversion rates. x Coordinate outreach efforts to businesses to prevent and reduce food waste based on waste audits and onsite assistance. x Continue outreach and education of residents to increase recycling rates encouraging composting to divert food waste. D­15 City of Carlsbad 2019­20 Operating Budget x Work with the Building Department, Palomar Transfer Station and Waste Management to increase outreach to construction companies to improve diversion levels of construction and demolition material. x Review, prioritize, and implement improvements needed based on feedback from CalRecycle in the mandatory commercial recycling and construction/demolition recycling programs. x Continue monitoring and evaluating outcomes of the trash services contract agreement with Waste Management. x Continue tracking disposal rate (pounds per person per day) to verify accuracy and/or adjustments needed. x Increase awareness and participation in household hazardous waste recycling program. x Ensure grant funds are appropriated and utilized to maximum effectiveness. x Attend conferences that will provide information about SB1383 and AB1826 and apply best practices to outreach and education provided. x Research organic recycling opportunities to provide solutions for city’s businesses and residents. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time Environmental Specialist II. x Additional funding was approved to support compliance activities related to the new mandatory organics recycling state regulation. D­16 City of Carlsbad 2019­20 Operating Budget PUBLIC WORKS | ENVIRONMENTAL MANAGEMENT: WATERSHED PROTECTION Account: 5215110 Fund: Enterprise ABOUT The Environmental Management: Watershed Protection program provides leadership and stewardship of the city’s resources, specifically protecting our creeks, lagoons and ocean. This division coordinates the citywide Watershed Protection Program and helps the city maintain compliance with the National Pollutant Discharge Elimination System Municipal Storm Water Permit (SW Permit) issued by the San Diego Regional Water Quality Control Board (Regional Board). SERVICES x Watershed Principal and Participation –Act as the Principal Copermittee and participate in watershed activities with neighboring cities in the Carlsbad Watershed. x Water Quality Monitoring –Monitor and evaluate Municipal Separate Storm Sewer (MS4) discharges. Required monitoring programs include Receiving Water monitoring, MS4 outfall discharge monitoring, Sediment Quality monitoring and various Special Studies. x Education/Outreach and Public Participation –Conduct a public outreach and educational program to promote and encourage behavior changes that reduce the discharge of pollutants into the MS4 and protect water quality in our receiving waters. Outreach to municipal staff is conducted to inform and educate employees and city contractors on the requirements for municipal facilities and operations. D­17 City of Carlsbad 2019­20 Operating Budget x Business Program –Businesses are assessed using either a property­based method or as a single entity to ensure the use of proper Best Management Practices and Pollution Prevention activities, to prevent discharges into the MS4 and protect receiving waters. Follow­up visits, targeted education, or enforcement may be required. x Illicit Discharge Detection and Elimination (IDDE) –Response to, and investigation of, potential illicit discharges in the city, field screening at major outfalls and the management of a public hotline. The SW Permit requires an IDDE program to detect and eliminate illicit discharges into the MS4. x Total Maximum Daily Load (TMDL) Regulation Management –In the past few years, the Regional Board has issued several draft and final TMDL orders that affect the City of Carlsbad. Watershed Protection Program has proactively spent resources to track pending regulations, review drafts, comment, coordinate watershed or Hydrologic Area (HA) communication and meetings, gather water quality information, and submit formal de­listing applications. To date, the program has successfully processed three de­listings: a) the Pacific Ocean from the Buena Vista Lagoon mouth south to Pine Street for bacteria, b) Agua Hedionda Lagoon for sediment, and c) Agua Hedionda Lagoon for bacteria. The program is currently analyzing other 303(d) impaired water bodies for availability and accuracy of water quality data. x Statewide Trash Amendments –Act as the lead division for planning and implementation of the statewide trash amendments. Currently, in the planning phase it is anticipated that multiple divisions will implement the program over time. RECENT ACCOMPLISHMENTS x Worked inter­departmentally to implement the SW Permit. x Managed the contract for a Watershed Coordinator to assist the watershed agencies with implementing the WQIP and report to optimize the watershed’s compliance with the SW Permit. x Submitted the Carlsbad Watershed Management Area WQIP and the Jurisdictional Urban Runoff Management Plan Annual Reports (JURMP) to the Regional Board. x Worked inter­departmentally with staff and consultants to complete the Track 2 Trash Implementation Plan and submitted to the Regional Board. Executing the implementation plan will require substantial future resources to achieve compliance. x Participated in regional and watershed efforts to complete the Report of Waste Discharge for the reissuance of the SW Permit x Continued San Marcos HA participation in the Beaches and Creeks Bacteria TMDL. x Revised and updated divisional procedures plans to better define and monitor program performance and costs. x Worked inter­departmentally to update the JRMP to direct the implementation of strategies developed in the WQIP. x Participated in Creek to Bay Cleanup, Coastal Cleanup Day, Earth Day pop­up event, and other outreach and education activities within the City of Carlsbad and regionally. D­18 City of Carlsbad 2019­20 Operating Budget GOALS | OBJECTIVES | PRIORITIES x Continue to support the City of Carlsbad’s quality of life by responsibly managing environmental resources. x Continue serving as the Principal Copermittee for the Carlsbad Watershed Management Area. x Implement 100% of required WQIP strategies and meet WQIP interim and final numeric goals in the WQIP. x Prepare and submit WQIP Annual Report to the Regional Board as required. x Incorporate innovative methods to implement the city’s JRMP in conjunction with the Carlsbad Watershed WQIP. Prepare and submit JRMP to Regional Board as required. x Plan for implementation of the revised SW Permit which is expected to include new requirements to control trash. This is expected late in 2019. x Conduct 100% of Existing Development Inspections required by the SW Permit. Prepare and submit 100% of plans, studies, or other documents as required by the SW Permit or other regulatory order. x Conduct 100% of Water Quality Monitoring required by the SW Permit. x Proactively submit TMDL de­listing applications for 303(d) listed impaired water bodies where complete and accurate water quality data are available. x Continue to improve business processes within the Energov system and create streamlined reporting tools to allow more efficient access to data. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time Senior Environmental Specialist. D­19 City of Carlsbad 2019­20 Operating Budget PUBLIC WORKS | GENERAL SERVICES Account: 0015310 0015320 0018410 1626357 5216310 Fund: General General General Special Revenue­Street Light Maint. Enterprise­Storm Drain Maint. ABOUT General Services maintains streets, storm drains, street lighting, city facilities and the Safety Training Center. Activities include maintenance and posting of street signs, street legends, striping, graffiti and trash removal, street sweeping and pot hole and sidewalk repairs. Other services include maintaining storm drains, city facilities and the operation of the Safety Training Center for public safety organizations including the Carlsbad Police and Fire departments. D­20 City of Carlsbad 2019­20 Operating Budget SERVICES •Streets and Storm Drain Maintenance –roadside maintenance of more than 900 lane miles, including street signs, street legends, striping, graffiti and trash removal, street sweeping, pot hole and sidewalk repairs, and inspection and maintenance of the storm drain system. •Lighting ­ street lamps and decorative lighting maintenance and repair. •Facilities Maintenance ­ building improvements, renovations, repairs and relocations, and manages custodial services at all facilities. •Safety Training Center ­ provide safe, high quality facilities for public safety personnel training including Carlsbad police and fire, and rentals to other regional organizations. RECENT ACCOMPLISHMENTS •Saved $75,000 by completing an electrical meter split at Stagecoach and Calavera Parks. •Implemented new secured access system at several city facilities. •Improved safety and computer network security by completing fire suppression system installation in the Faraday server room. •Completed partial LED lighting conversion and ventilation duct cleaning at Dove Library. •Completed refurbishment of the Senior Center’s paint and flooring. •Supported 172 days of leases with 13 outside agencies at the Safety Training Center. •Completed audio­visual system upgrades to Safety Training Center classrooms. •Continued safety committee training initiatives including implementation of online training programs and drafting of city­wide Injury and Illness Prevention Plan. •Completed upgrades to firearms range exhaust systems. •Replaced 185 signs that were knocked down in vehicle incidents. •Inspected 100% of high priority storm drain inlets. •Hosted or supported over 400 separate training events at the Safety Training Center. •Onboarded new facility attendant position to maximize facility operational efficiency. GOALS | OBJECTIVES | PRIORITIES •Update Job Hazard Analysis forms for all work activities identified in the Hansen system. •Complete installation of the citywide street light replacement program, Phase 1. •Develop plans and specifications for citywide regulatory and warning sign replacement. •Begin conversion of the city facility/parking lot light pole and fixture replacement project. •Continue implementation of ADA upgrades at city maintained facilities. •Implement next phase of secured access system improvement at several city facilities. •Develop a road map for “smart building” conversion. •CIP projects: roof and exterior improvements to New Village Arts building, replacement of Dove Library fire alarm system and improvements to Calavera Hills Community Center. •Upgrade Stormwater Best Management Practices inside the Safety Training Center. •Upgrade rappelling tower to support technical rescue and rope operator courses. •Replace fire suppression and standpipe training props in the commercial training tower. •Continue lease agreement negotiations for use of the facility. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET •Increase overtime salaries to deploy special event barricade security devices. •One new vehicle for a facilities maintenance position. D­21 City of Carlsbad 2019­20 Operating Budget PUBLIC WORKS | GENERAL SERVICES: FLEET MAINTENANCE & REPLACEMENT Account: 6205460 6215461 Fund: Internal Service ABOUT The Fleet Maintenance program funds labor, parts, services, fuel and oil necessary to maintain the city’s fleet of vehicles and equipment. This program funds asset replacement and vehicle outfitting. Cost­effective vehicle procurement is achieved through cooperative purchasing agreements, and formal and informal bidding processes. Fleet assets enable client departments to achieve their operational mission in a safe, efficient manner. The Fleet Vehicle Replacement program is funded through a replacement charge for each vehicle or piece of equipment in service, based on the actual costs of vehicle procurement divided by the expected life of the vehicle. Additional revenue is collected from the sale of retired city fleet assets at auction. SERVICES •Provide safe and appropriately maintained vehicles for use by city staff; inspect vehicles per requirements of the Biannual Inspection of Terminals and smog programs. •Perform timely repairs to city vehicles, and maintain 24/7 road call services for emergency vehicles. •Comply with relevant regulations. D­22 City of Carlsbad 2019­20 Operating Budget •Provide reliable, cost­effective fuel management by maintaining sufficient fuel supplies for emergencies and monitoring fuel tanks in accordance with state and county regulations. •Maintain critical records related to fleet asset inventory and work order history through management of the AssetWorks fleet maintenance database. •Improve data integrity of AssetWorks fleet maintenance database to more accurately report labor time, cost and work order information. •Evaluate the city fleet on an annual basis to identify units eligible for replacement in accordance with Administrative Order No. 3 and calculate estimated acquisition costs. •Manage the Fleet Replacement Committee, comprised of city staff from various client departments, to make recommendations for unit replacement, retention or disposal. •Establish the replacement charge for each vehicle or piece of equipment in service and charge back departments on a monthly basis. •Advise on development of specifications for the purchase of replacement units that satisfy client department performance requirements while optimizing life cycle return on investment in alignment with the CAP. •In partnership with the Finance Department, purchase replacement units through the public bid process or in cooperation with other public agencies through cooperative purchasing programs. •Arrange for the public auction of replaced units or sell them to other interested public agencies or special districts. RECENT ACCOMPLISHMENTS •Replaced two half­ton pickup trucks, four compact pickup trucks, three SUVs and two older generation hybrid sedans with 11 new plug­in hybrid vehicles in support of the CAP. GOALS | OBJECTIVES | PRIORITIES •Annually assess vehicles for conversion to hybrid and plug­in hybrid in support of CAP goal L­ 7 to increase the proportion of fleet low and zero­emissions vehicle miles traveled to 25% of all city­related vehicle miles traveled by 2035. •Develop a fleet master plan to contribute to more efficient management of fleet resources. •Assess and improve fleet database and data management systems and techniques. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET •The addition of 1.0 full­time Fleet Superintendent. •Increase in fuel budget to accommodate anticipated rise in gasoline costs. D­23 City of Carlsbad 2019­20 Operating Budget PUBLIC WORKS | TRANSPORTATION Account: 0016310 00185xx 00186xx 00187xx 163 164 Fund: General General General General Special Revenue-Buena Vista Channel Special Revenue-LLD #2 ABOUT The Transportation Department cares for road infrastructure and projects, keeps people and traffic moving, and supports the construction of city and private development projects. It is responsible for enhancing mobility and safety citywide through ongoing transportation planning, traffic engineering, and signal operations activities. The department also provides oversight of the Buena Vista Creek Channel Maintenance Assessment District and Lighting and Landscape District No. 2. SERVICES •Transportation and storm drain engineering. •Asset management of transportation, drainage and other city infrastructure. •Construction Management & Inspection (CM&I)–manages capital improvement projects and public works contracts for all city departments, inspection and oversight of private D­24 City of Carlsbad 2019­20 Operating Budget development grading, storm water and improvements, inspection and oversight of all activity in the public right of way, and provides project management and development services for civic projects. •Traffic & Mobility –planning, engineering, and signals operations, and liaison with the Traffic Safety Commission. •Buena Vista Creek Channel Maintenance Assessment District –ensures adequate funds are collected to administer and maintain the Buena Vista Creek Channel from Jefferson Street easterly to South Vista Way bridge. •Lighting and Landscape District No. 2 –this maintenance and assessment district funds the costs of streetlights, street trees and medians within the district boundaries covering newer developments in the city. RECENT ACCOMPLISHMENTS Transportation Engineering and Storm Drain Engineering: Projects Constructed •2018 and 2017 Slurry Seal Projects. •2018 Concrete Replacement Project. •Parking Lot Maintenance Program. •Bridge Preventive Maintenance Program. •ADA Improvement Program in Village area. •Drainage Master Plan Project: BCA –Tamarack Avenue, Park Drive and Monroe Street •La Costa Storm Drain Improvement Program (Piraeus Street). •Kelly Channel 2018 Emergency Repair. •CMP Replacement Program –Carlsbad Boulevard Median Grading. Transportation Engineering and Storm Drain Engineering: Design and Initiatives Completed •2018 and 2017 Slurry Seal Projects. •City Hall Exterior Safety and Accessibility Improvements. •Kelly Channel 2018 Emergency Repair. •CMP Replacement Program –Romeria at La Costa Avenue. •Parking Lot Maintenance Program. •2018 Pavement Overlay Project (re­design). •2019 Bridge Preventive Maintenance Program. •2019 Slurry Seal Project. •Sidewalk Construction on La Costa Avenue. •Terramar Area Coastal Improvement Project –City Council selected project alternative. •Initiated the process to update the 2008 Drainage Master Plan. Asset Management and Capital Improvement Program Administration: Activities Completed •Transitioned the facilitation of the annual update to the city’s Capital Improvement Program to the Public Works Administration Division. •Managed the preparation and update of the annual Capital Improvement Program for transportation and storm drain projects. •Prepared and processed a variety of annual reports to various transportation agencies including SANDAG, Caltrans, and California Transportation Commission to secure funding for transportation Capital Improvement Program projects. •Created, edited and added asset inventory data associated with Transportation, drainage, General Services, and Parks and Recreation assets. D­25 City of Carlsbad 2019­20 Operating Budget •Conducted a gap analysis and produced maps to identify city streets that do not have a legal speed limit. •Produced a variety of atlas books, mapping products and data analysis for use by design, maintenance and operations staff. •Completed the second phase of the storm drain condition assessment program. Construction Management and Storm Water Inspection Services x Implemented process improvements with Community and Economic Development department, including a new Annual Right­of­Way Permit. x Updated the CM&I Inspection Manual to capture current procedures. x Implemented new Energov modules and continued the refinement of existing Energov modules. x Storm Water o Maintained storm water compliance through training, education, outreach, and enforcement actions resulting in zero construction related Notices of Violations through March 2019. o Hosted a storm water prevention workshop for homeowners, property managers, HOAs and maintenance companies responsible for maintaining and inspect6ing privately owned treatment control best management practices (TCBMPs). o Hosted a storm water prevention workshop for private industry contractors, developers and those responsible for implementing best management practices at construction sites in Carlsbad. o Completed a comprehensive review of backlogged SWMPs/SWQMP resulting in an increase of approximately 400 new TCBMP structure raising the total TCBMP inventory to 1,487. Traffic & Mobility •Received an award from the Institute of Transportation Engineers (ITE) for Technical Document of the Year for the Traffic Impact Analysis Guidelines. •Advanced the development of the Transportation Demand Management Program, the Trolley Feasibility Study and the Sustainable Mobility Plan. •Completed design for traffic calming projects on Cadencia Street, Corintia Street, Daisy Avenue and Harbor Drive. •Implemented a road diet on Avenida Encinas between Cannon Road and Palomar Airport Road and provided new buffered bicycle lanes as part of the Vista/Carlsbad Interceptor Sewer project. •Completed design of projects to implement permanent speed feedback signs and rectangular rapid flashing beacons on various signs in response to speeding and pedestrian access concerns. •Implemented wider bicycle lanes and/or buffers on Melrose Drive, Paseo Del Norte, Rancho Santa Fe Road and Tamarack Avenue as part of the pavement management program. •Installed upgraded hardware for the automated traffic monitoring system (BlueTOAD), installed 45 traffic signal controllers in the southeast quadrant of the city, completed the Adaptive Traffic Signal pilot project, and documented results. •Completed the Transportation Facility Growth Management Plan Monitoring and Analysis. •Managed the signal maintenance contract including the resolution of service requests and 390 mark­outs for the Dig Alert System. D­26 City of Carlsbad 2019­20 Operating Budget Buena Vista Creek Channel Maintenance •Completed a channel geometry survey to provide the foundation for analysis and permitting activities. •Complete a drainage analysis of Buena Vista Creek through the project site to reflect current day flood conditions in supporting the term extension of current discretionary permits. •Submitted permit amendment and extension applications to California Department of Fish and Wildlife and Coastal Commission. •Coordinated with the Community and Economic Development Department of Oceanside and private developer, regarding the proposed Inns at Buena Vista Creek. •Coordinated with the Carlsbad Police Department Homeless Outreach Team. •Maintained compliance with California Environmental Quality Act (CEQA) and issued environmental permits. •Maintained the drainage outfalls entering the channel from Oceanside. •Removed exotic plants and trash. •Prepared and submitted monitoring reports as required by agency permits. GOALS | OBJECTIVES | PRIORITIES Transportation and Storm Drain Engineering •Complete various ongoing transportation engineering and drainage system Capital Improvement Program projects. •Update the 2018 Drainage Master Plan. •Continue conducting special and technical studies and investigations on various public infrastructure systems. •Continue managing the preparation and update of the annual Capital Improvement Program for transportation and storm drain projects. •Continue preparing and processing a variety of engineering and environmental reports to various local/regional/state/federal agencies including: SANDAG, Caltrans, and the California Transportation Commission to secure funding for Capital Improvement Program projects. •Continue managing the ongoing implementation of the financing districts and assist developers with the formation of additional financing districts and reimbursement agreements. Asset Management and Capital Improvement Programs Administration •Continue work that supports the formation of Finance Districts as needed to facilitate the construction of public infrastructure throughout the city. •Continue efforts to implement the General Plan and the CAP. •Continue creating, updating and refining the inventory of the city’s public works assets and implementation of the data reviewer tool in concert with the creation of the inventory. •Continue preparing and delivering mapping products and complete analyses of the public works asset inventory data for various customers. •Continue facilitating the utilization of the asset inventory data in coordination with the city’s business systems staff and Geographic Information System Division. •Review existing CIP inventory and analyze consistency with General Plan update, CAP, Commission and Council goals, and prioritize as appropriate. D­27 City of Carlsbad 2019­20 Operating Budget Construction Management and Stormwater Inspection Services •Complete construction of the Agua Hedionda Vista­Carlsbad interceptor and other high visibility sewer projects. •Initiate design­build process for Safety Center improvements project. •Continue progress on key civic facility projects, including the Orion Center, Fire Stations 2 and 4, Monroe Street Pool renovation and others. •Continue focus on TCMP related efforts, including data management. •Complete update of the Inspection Manual. •Develop a Private Development Project Close­Out flow chart to provide to owners upon submission of permit application to aid in the understanding of the project close­out and bond release process. •Leverage project management software specific to CM&I to improve efficiency and effectiveness. •Implement process improvements to support innovation efforts, where possible. Traffic & Mobility •Complete the Sustainable Mobility Plan. •Complete the Trolley Feasibility Study. •Evaluate and implement micromobility options. •Prepare the traffic study associated with the Poinsettia 61 development and identify proposed improvements. •Continue updating the Engineering Standards in accordance with the General Plan Mobility Element. •Continue the implementation of the traffic calming improvements on residential streets per the Carlsbad Residential Traffic Management Program. •Implement the new Growth Management monitoring program for transportation facilities in conjunction with the General Plan Mobility Element. •Develop the Traffic Signal Master Plan. •Continue the implementation and development of the Adaptive Traffic Signal Program. Buena Vista Creek Channel Maintenance •Continue compliance with California Environmental Quality Act (CEQA) and environmental permitting. •Receive permit extensions from California Department of Fish and Wildlife and California Coastal Commission to extend the term an additional 5 years. •Continue monitoring and reporting as required by agency permits. •Continue coordination with the Carlsbad Police Department Homeless Outreach Team. •Continue coordination with Community and Economic Development Department, City of Oceanside, and private developer regarding the proposed Inns at Buena Vista Creek. •Maintain the drainage outfalls entering the channel from Oceanside. •Continue exotic plant and trash removal. •Solicit a Request for Proposals in late 2019 for maintenance and monitoring through the end of 2024. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET •The addition of 1.0 full­time Associate Contract Administrator. •The addition 1.0 full­time Senior Engineer. D­28 City of Carlsbad 2019­20 Operating Budget PUBLIC WORKS | UTILITIES: POTABLE WATER OPERATIONS Account: 5016310 Fund: Enterprise ABOUT The Utilities Department is responsible for providing reliable drinking water that meets all federal and state health standards to approximately 88,000 customers within the Carlsbad Municipal Water District (CMWD). CMWD is a wholly owned subsidiary of the city. CMWD owns and maintains drinking water system assets valued at $1.285 billion dollars. SERVICES •Operation and maintenance of infrastructure (reservoirs, pressure regulating stations, pump stations, pipelines, valves, meters, etc.). •Delivery of drinking water. •Water quality and cross­contamination (between drinking water and recycled water) testing. •Regulatory reporting. •Water conservation education and outreach. RECENT ACCOMPLISHMENTS •Added Advanced Metering Infrastructure technology which allows staff to quickly alert customers to high water usage and potential leaks. •Completion of the Potable Water and SCADA Master Plans. D­29 City of Carlsbad 2019­20 Operating Budget GOALS | OBJECTIVES | PRIORITIES •Meet all federal and state water quality objectives. •Meet or exceed the American Water Works Association (AWWA) benchmark for pipeline breaks (1.4 to 12.6 breaks per 100 miles of pipeline). CMWD’s break rate is 0 for FY 2017­18. •Meet or exceed the AWWA benchmark for pipeline leaks (1.5 to 11 leaks per 100 miles of pipeline).CMWD’s leak rate is .22 for FY 2017­18. •Continue to meet or exceed operational requirements and benchmarks. •Establish program compliance with SB 998 in calendar year 2020. •Complete the installation of the Maerkle Reservoir cover replacement project which is required to meet regulatory requirements. •Complete the design phase of a critical valve replacement project that includes replacement of valves throughout the District. •Complete design and agreements for Flow Control Facility No. 5, which will provide CMWD with a direct connection to the Poseidon Water LLC desalinated water pipeline. •Begin implementation of the new Supervisory Control and Data Acquisition (SCADA) Master Plan. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time SCADA Manager, shared with recycled water and wastewater budgets. x Additional one­time funding included for an Urban Water Management Plan which is required every five years. x An addition of a hydro excavator (funding to be split with Recycled Water). D­30 City of Carlsbad 2019­20 Operating Budget PUBLIC WORKS | UTILITIES: RECYCLED WATER OPERATIONS Account: 5026310 Fund: Enterprise ABOUT The Utilities Department is responsible for providing reliable recycled water that meets federal and state health standards to customers within the Carlsbad Municipal Water District (CMWD), for use on landscaping and certain industrial processes. CMWD is a wholly owned subsidiary of the city. CMWD owns and maintains recycled water system assets valued at almost $300 million dollars. In FY 2019­ 20, CMWD celebrates its thirtieth year producing and delivering recycled water. The Carlsbad Water Recycling Facility treatment plant is located next to the Encina Wastewater Authority (EWA) Treatment Plant. CMWD takes wastewater from Encina Wastewater Authority, and treats it to the state’s Title 22 recycled water quality standards, and then delivers that water to customers for irrigation and certain industrial uses. This effort reduces the amount of wastewater that would normally be released by EWA into the ocean outfall, reduces dependence on imported drinking water, and provides customers with a reliable local supply of recycled water. Recycled water is not subject to state water conservation requirements. SERVICES •Operation of infrastructure (Carlsbad Water Recycling Facility plant, reservoirs, pressure regulating stations, pump stations, pipelines, valves, meters, etc.). •Treatment of wastewater to meet California Title 22 recycled water requirements. D­31 City of Carlsbad 2019­20 Operating Budget •Maintenance of infrastructure. •Delivery of recycled water. •Water quality testing. •Backflow testing (cross­contamination). •Recycled Water conversion program. RECENT ACCOMPLISHMENTS •Added Advanced Metering Infrastructure technology to existing meters which allows staff to quickly alert customers to high water usage and potential leaks. •Completion of the Recycled Water Master Plan. •Completion of the SCADA Master Plan. GOALS | OBJECTIVES | PRIORITIES •Complete the design of a 1.5 million gallon storage tank. •Meet all federal and state water quality objectives. •Meet or exceed the American Water Works Association (AWWA) benchmark for pipeline breaks (1.4 to 12.6 breaks per 100 miles of pipeline).CMWD’s break rate is 0 for FY 2017­18. •Meet or exceed the AWWA benchmark for pipeline leaks (1.5 to 11 leaks per 100 miles of pipeline).CMWD’s leaks rate is 0 for FY 2017­18. •Continue to meet or exceed operational requirements and benchmarks. •Complete the design of a 1.5 million gallon storage tank. •Complete installation of recycled water services project, which will provide an opportunity to connect more customers to the system. •Rebuild several pumps and motors at two pump stations to ensure the reliability of the delivery system. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time SCADA Manager, shared with potable water and wastewater budgets. x An addition of a hydro excavator (funding to be split with Potable Water). D­32 City of Carlsbad 2019­20 Operating Budget PUBLIC WORKS | UTILITIES: WASTEWATER OPERATIONS Account: 5116310 Fund: Enterprise ABOUT The Utilities Department is responsible for providing wastewater services to approximately 85,000 customers in the City of Carlsbad municipal boundary. Wastewater services are supported by cost of service rates, the budget belongs to a separate Enterprise fund. The Wastewater Division provides reliable wastewater collection services and delivers that wastewater to the Encina Wastewater Authority (EWA) treatment plant. The Carlsbad wastewater system is valued at $535 million dollars. SERVICES •Operation of infrastructure (lift stations, wet wells, pipelines, manholes, etc.). •CCTV camera review of pipelines to determine pipeline integrity. •Maintenance of infrastructure. •Collection of wastewater. •Delivery of wastewater to the Encina Wastewater Authority treatment plant. •Prevention of wastewater spills. •Fats, Oils, and Grease program. •Public outreach regarding “Dos and Don’ts” of what can go into a pipeline. D­33 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS •Complete construction of the $45 million Agua Hedionda Pump Station that will replace the 1964 pump station at the same location. The new pump station is in the commissioning process to ensure that it functions as designed. •Completion of the Wastewater Master Plan. •Completion of the SCADA Master Plan. GOALS | OBJECTIVES | PRIORITIES •Meet or exceed the American Water Works Association (AWWA) benchmark rate for wastewater system reliability (0.6 to 3.7 overflows per 100 miles of pipeline). The city’s overflow rate is approximately 1.0 for FY 2017­18. •Continue to meet or exceed operational requirements and benchmarks. •Complete the generator replacement project at two lift stations where the existing generators have met their useful lifespan, and new generators are needed to ensure system reliability. •Complete CCTV inspections of several large diameter interceptor sewers, to determine the existing integrity of these pipelines that convey wastewater from collector pipelines to the Encina Wastewater Authority treatment facility. •Begin implementation of the new Supervisory Control and Data Acquisition (SCADA) Master Plan. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time SCADA Manager, shared with potable and recycled water budgets. D-34 City of Carlsbad 2019-20 Operating Budget E­1 City of Carlsbad 2019­20 Operating Budget COMMUNITY SERVICES quality of life. The branch includes the key areas of focus: •City Clerk Services •Community & Economic Development •Library & Cultural Arts •Parks & Recreation These city service areas ensure the city’s planning and building policies are carried out, promote a strong local economy, foster lifelong learning, support transparency in government. Gary Barberio 760­434­2822 gary.barberio@carlsbadca.gov E­3 City of Carlsbad 2019­20 Operating Budget KEY CHANGES –COMMUNITY SERVICES HOMELESS RESPONSE PLAN In 2016 the City Council approved a Homeless Response Plan, which included 26 individual programs aimed at reducing homelessness in Carlsbad and the effects of homelessness on the local community. To date, implementation of this plan has been coordinated primarily by a manager who has a number of other ongoing responsibilities. A dedicated resource is needed to make significant progress on the plan’s implementation, which is a high priority for the local community. The plan has seen signs of early success: With the assistance of two and a half contracted social workers, the city has achieved the following: •Engaged 84 homeless individuals; and provided 46 provided with two or more case management sessions. •25 of the 84 are currently receiving weekly or bi­weekly case management sessions. •Nearly 100 homeless residents are in a stage of pre­engagement, which means they are not yet working with a social worker and relationships need to be further cultivated to move them toward development of a life action plan to help move them out of homelessness. Program Manager This position will carry out the efforts and strategies contained in the city’s Homeless Response Plan and work directly with people experiencing homelessness in Carlsbad. This position will coordinate the homeless response among city departments and will oversee contractors hired to implement various parts of the homeless response plan, including licensed social workers. This program manager position will be funded through the Housing Trust Fund and therefore not affect resources available for day­to­day city services. Housing Assistant With a vacancy rate of less than 1% in Carlsbad for rental properties, it is difficult for residents to find available housing. This position will help identify housing opportunities for those who qualify such as homeless, voucher holders and low­income residents. This position will be funded through the Housing Trust Fund and will provide dedicated housing assistance and navigator support which will in turn also allow for the reallocation of time from various city staff who currently provide some level of service to this population. NEIGHBORHOOD QUALITY OF LIFE Protecting neighborhood quality of life was identified as a key priority during the public input into the fiscal year 2019­20 budget. Recently, new programs have been added for code enforcement which include increased hours of service, active enforcement of signs in the public right of way, a new sidewalk vendor program and regulation of short­term vacation rentals. During fiscal year 2017­18, the city code enforcement program had 6,033 general code actions and 4,115 business license code actions. Businesses, short­term vacation rentals and other operations found to be not in compliance with the city’s municipal code often will seek to remedy their warnings or enforcement actions by seeking the proper permits and licenses. With recent increased code enforcement activity comes an increase in these licensing and permitting needs. E­4 City of Carlsbad 2019­20 Operating Budget Code Enforcement Program Manager The number of code enforcement staff has increased in recent years to enable coverage seven days a week from 7 a.m. to 6 p.m. Current staffing includes three full time and seven part time employees. This new position will provide daily management of the code enforcement program, which will help ensure its effective and efficient implementation, while enabling the current supervisor to focus on other priority needs in the department. Code Enforcement Officer II For the past year, an employee in the city’s Finance Department has served in this position in a temporary capacity. As a result of staffing this need, the city has processed a 13 percent increase in business license code cases from fiscal years 2017 to 2018 and 27 percent more general code cases. This staff position also enabled additional compliance and inspection services, back up cashiering services and a significant increase in collection of license fees and transient occupancy tax for short term vacation rentals. To maintain current levels of service, this position is being added on a permanent basis. CUSTOMER SERVICE AT PUBLIC SERVICE COUNTER Since 2005, the city has utilized three full­time technicians in each of the three service areas (building, planning, and land development engineering) to staff the public counter at the city’s Faraday Administration Center. Functions carried out by these technicians include: •Processing permits. •Assisting with research for internal and external customers. •Performing site surveys and inspections. •Managing information systems. •Providing general customer service. Engineering Technician II The Community & Economic Development (CED) customer service team at the front counter for development services performs permit processing, research assistance, internal and external customer service, site surveys and inspections and manages information systems. Adding this position will allow for timely customer service and the reallocation of a senior position that will lead to improved performance overall. LIBRARIES WITH AN EYE TO THE FUTURE Libraries have become education and cultural hubs introducing people to new ideas, equipping them with advanced tools and inspiring connections to the past, present and future. Adopting technology in its operations and introducing the public to technology that can shape hobbies, passions, careers and deep learning has been a journey the city has been on for some time. At the Dove Library there is a center for innovation and creativity with the Exploration HUB –equipped with advanced technology for multi­media, video and music production, 3D printers, electronics and coding, photo archiving and mini­manufacturing. Library operations has advanced analytics supporting circulation, self­service kiosks for easy check­out and a variety of electronic resources. Continuing to provide offerings that are relevant to the public and exciting requires consistent investment with an eye towards the future. In Carlsbad, libraries continue to be a place of learning, human connection and inspiration E­5 City of Carlsbad 2019­20 Operating Budget Library Technology Vision & Strategic Staffing Funding in this budget is proposed to develop a vision and roadmap for technology adoption for library operations, offerings and programming. Ensuring well­trained staff are equipped to adapt to new technology and have clear milestones for embracing the future is as important as a clear roadmap. Taking a strategic approach to technology and people will enable the city to continue to be a leader in library services. Library Assistant The new position of Library Assistant at the Library Learning Center will support the programs and services of the Library Learning Center, with a primary focus on literacy services. This position will also support the Library’s desire to open the Learning Center on Saturdays. Adding Saturday hours will also provide the resources and space necessary to pursue new state grant funding for family literacy programming. The additional service hours and the additional programs made possible by this position will increase the visibility of the Learning Center and further develop it as a destination that addresses the diverse learning aspirations of our community. ARTS & CULTURE MASTER PLAN Adopted June 26, 2018, the Arts & Culture Master Plan presents a vision for how the city will: y Continue work to enhance its reputation for vibrant, creative community expression and gathering. y Develop new solutions for business, government, education and philanthropic sectors. y Work toward access and inclusion to arts and culture for all residents. y Contribute to the creation of dynamic neighborhoods, vibrant market areas and an engaging city center known for its high quality of life and robust histories. Implementation of the plan is furthered though this year’s budget. Guest Artist Residency Program Supporting the goal of lifelong learning, creating opportunities for guest artist residencies for master classes or other engagement events is one of the elements of the Arts & Culture Master Plan. Connecting working artists with the public, city programming and those interested in the arts as a hobby or career is furthered by forging partnerships with working artists and integrating them into city programming. Although unfunded in 2018, the Cultural Arts Office launched the first guest artist residency with local artist and author Janell Cannon in July 2018. In the coming fiscal year, based on current research of available options and current level of performance fees, Cultural Arts would like to attract six artistic residencies. This may include visual arts, performing arts and arts education. STEAM Pilot Program The Cultural Arts Office will launch a STEAM pilot program with local partners. The focus will be to identify the most impactful opportunities in K­12 that will inspire interest, learning and attract youth to a career path that will be rewarding and support the innovation ecosystem. Community Arts Coordinator This new position will manage the city’s public art program. The Cultural Arts Office has maintained the same level of full­time staffing since 2001; thus staff struggles with the capacity to meet the specific demands and technical knowledge required to bring forth new public art projects. A public E­6 City of Carlsbad 2019­20 Operating Budget art coordinator would bring an in­depth knowledge of national trends in public art and how best to bring them to Carlsbad. In addition to managing new projects, this position would also handle the ongoing maintenance of the current and future public art collection city­wide. PROVIDING RECREATION AND OPEN SPACE Providing 33 parks, nearly 50 miles of trails and 9,500 acres of open space, the City is dedicated to the wellness of people and our environment. Approaching 40%, open space Carlsbad continues to bring new parks and open space into service and ensure their quality maintenance. With new parks and open spaces on the way, like Veterans Park and Village H, it is important to commit resources to the ongoing maintenance and care of our public spaces. And we can’t forget about our coastline. Through an innovative partnership with the State of California, Carlsbad residents and visitors alike enjoy well maintained spaces along the bluffs as they experience the spectacular beaches and views of the Pacific Ocean. It is also important to connect the youth to nature and recreation, which is why the city provides welcoming spaces and programs that encourage youth to experience all that the outdoors have to offer. Calavera Hills Village H and Seawall Trash and Portable Restroom Maintenance In January of 2019 the City Council accepted a grant deed for Calavera Hills Village H property from Presidio Cornerstone, and the city has assumed the ongoing management and maintenance of this new property. The city has also continued to pursue a long­term agreement with California State Parks to replace the annual agreement that allows the city to provide ongoing maintenance of trash and portable restrooms along the upper and lower seawall. One­time funds are being proposed to continue to implement and extend area covered by the agreement with the state for this fiscal year while discussions continue on a long­term agreement. Opportunity Grant Scholarship Program For over 20 years the Opportunity Grants Program has offered scholarships to Carlsbad youth to participate in city recreation programs. In 2018 the City Council expanded the program to include residents of all ages and adjusted the scholarship amounts. Coupled with support from the community, this program offers an inclusive opportunity for everyone to experience what Carlsbad has to offer. To meet the needs of an expanded program, funding is proposed in this budget. E­7 City of Carlsbad 2019­20 Operating Budget COMMUNITY SERVICES | CITY CLERK SERVICES Account: 0011010 0011610 Fund: General ABOUT City Clerk Services serves as a vital link between city government and those it serves, providing access to public records, publishing City Council agendas, preparing minutes and serving as the city’s election official. SERVICES x City Council Agenda preparation. x Minutes preparation. x Legal noticing and publishing. x Maintain Fair Political Practices Commission (FPPC) filings. x Maintain Carlsbad Municipal Code. x Ensure public records are archived, preserved and accessible to the public. x Respond to Public Records Act Requests. x Process subpoenas, summons and claims. x Administer local elections. x Develop and implement citywide records management and document management programs. x Process recorded documents and bond releases. E­8 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x Implemented a new Public Records Act Request portal that allows members of the public to search for information requested by others. x Began comprehensive update of Carlsbad Municipal Code. x Updated all Board, Commission and Committee agenda material templates. x Conducted Board, Commission and Committee member training. x Created a Staff Report Preparation Manual to assist staff in preparing clear, concise staff reports. x Performed back­file conversion digitizing over 500 boxes of records previously held in off­ site storage. x Added over 18,500 records to the city’s document management system to allow for online searching for residents and staff. x Completed Records Retention Schedule update. x Began records audits of various departments. GOALS | OBJECTIVES | PRIORITIES x Implement a new City Council inquiry platform to allow City Council Members to efficiently obtain information for constituents. x Research and recommend a replacement program for the city’s document management system. x Automate the staff report routing process. x Evaluate feasibility of offering passport application acceptance services. x Continue to systematically update the Carlsbad Municipal Code. x Continue to conduct departmental records audits. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E­9 City of Carlsbad 2019­20 Operating Budget COMMUNITY & ECONOMIC DEVELOPMENT | SUMMARY E­10 City of Carlsbad 2019­20 Operating Budget COMMUNITY & ECONOMIC DEVELOPMENT | ADMINISTRATION Account: 0013010 Fund: General ABOUT The Community & Economic Development Department (CED) administration assists divisions within the department in accomplishing goals by liaising with city hall, removing roadblocks, coordinating between divisions, managing budgets, resource allocation and training budgets, and other support efforts. Community & Economic Development Administration supports the building, engineering, planning and economic development divisions and coordinates with other departments. SERVICES x Supports key economic development initiatives including the award­winning Bio, Tech and Beyond life sciences incubator, Life in Action™ talent attraction website, Mira Costa Technology Career Institute and the Innovate 78 regional collaboration model. x Devoted significant staff resources to improving the customer usability of major IT strategic projects, specifically Enterprise Content Management (ECM). x Continue to modernize and streamline operations, including scanning building plan prints and project files, to make them available in digital form making documents readily available for staff and the public. E­11 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x In August of 2018, CED successfully implemented testing user acceptance as an update to the enterprise software system, Energov, was introduced. The city typically performs updates as the Energov software offers improved functionality for the departments day to day business. Updates require staff commitments from several other city departments such as Information Technology, Public Works and Finance. x Updated the Development Fees via the Energov system. Updating the fee templates allows staff to calculate fees automatically by selecting items on a permit or plan case. x Continued efforts to enhance staff engagement and customer service with providing events such as Staff Development day that promotes team building and highlights success stories. GOALS | OBJECTIVES | PRIORITIES x Contribute resources to the inter­departmental team implementing the Climate Action Plan, and positively engage to make the compliance understandable and less onerous for new businesses. x Continue to digitize historical documents for ease of customers and internal users. x Continue implementation of the EnerGov permitting system, including upgrades and documentation, and start implementation of the next phase. x Continue staff training and development. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 2.5 full­time equivalent in part­time staff. E­12 City of Carlsbad 2019­20 Operating Budget COMMUNITY & ECONOMIC DEVELOPMENT | ECONOMIC DEVELOPMENT Account: 0013020 Fund: General ABOUT Economic Development works to strengthen the city’s robust and diverse economy, support businesses, enhance the vitality of Carlsbad Village, attract new businesses in targeted industries, partner with regional economic developers and solidify the city’s position as a key employment hub. SERVICES x Administer the city’s economic development activities relative to the City Council’s goal of supporting the expansion and retention of businesses. x Implement programs of talent attraction, expanding, attracting and retaining businesses, and leveraging regional partnerships. x Develop and maintain robust business­supporting programs, implement promotional and marketing materials, provide economic and demographic information, and act as the city’s liaison to the business community to remove barriers to business growth and vitality. RECENT ACCOMPLISHMENTS x Launched the 2019 Carlsbad Biennial Business Survey to find out how Carlsbad is as a place to do business, to know their expectations for the future and to identify any barriers to growth. E‐13 City of Carlsbad 2019‐20 Operating Budget x Began work on new Transportation Demand Management (TDM) ordinance programs including a pilot program of first mile/last mile transportation services from the Poinsettia Train Station to the business parks that will help determine if there is a long‐term market for sustained service. x Executed the Transit Area Commuter Market Analysis to help inform the city’s TDM efforts. x Began work with a consultant to redesign the www.CarlsbadLifeInAction.com website to improve design with a message that speaks to talent rather than general economic development info. x Managed the Life in Action® Active Ambassadors program showcasing employees in our major industry clusters taking advantage of the amazing work culture in Carlsbad. x Enhanced social media presence with the adoption of a new Social Media Strategy document. x Sponsored the 2019 City Launch Conference in San Diego on behalf of the City of Carlsbad, which allowed 11 city management staff to attend. x Assisted two Carlsbad companies on California Competes Tax Credit applications that were awarded $5,750,000 in state income tax credits with anticipated creation of 192 new jobs. x Monitored performance and supported achievement of goals for Bio, Tech and Beyond. x Worked with north county cities to implement the Innovate78 campaign including continued engagement with the Startup78 initiative and support for North County Manufacturing Day where five Carlsbad companies exhibited to nearly 1,000 students. x Maintained effective communication materials for business and citizen awareness including electronic newsletters, web posts, and economic indicator and industry cluster infographics. x Supported Village programs, working with the Carlsbad Village Association and New Village Arts. x Completed multiple Village, Barrio and Beach parking data collection efforts and began work on the Village Decorative Lighting Study and Village Retail Study. x Supported through presentations and participation in key technology groups such as the Carlsbad Tech Talks and San Diego Tech Hub. x Organized city meetings on implementation of Climate Action Plan ordinances to prepare staff and ensure business processes align to serve development applicants with the new regulations. x Amended the citywide Entertainment ordinance that expands eligibility criteria and enhances the application routing process. x Worked with Cultural Arts to identify art projects to enrich the vitality of the Village & Barrio. x Conducted a costing analysis and developed project evaluation metrics to inform the development of a three‐year work plan for Village & Barrio Master Plan Implementation projects. x Developed an Eating Establishment guide outlining city/county guidelines for businesses to help make it easier for businesses to know what it takes to open an eating establishment in the city. GOALS | OBJECTIVES | PRIORITIES x Continue to grow the talent attraction presence online with a strengthening of economic development‐focused social media driving connections and visitors to the Life in Action® website and implementing an expansion of the Active Ambassadors initiative as part of this program. E­14 City of Carlsbad 2019­20 Operating Budget x Ensure the division is a leader in the adoption of new smart city technologies which can assist internally but also help our business community thrive. x Launch a newly redesign and more useful www.CarlsbadLifeInAction.com website. x Continue to provide excellent data and information to existing Carlsbad businesses and those looking to relocate to Carlsbad through direct communication, as well as through the website, online news posts, presentations and involvement in local business organizations. x Continue to implement the 78 Corridor economic development plan for North County promoting regional prosperity and economic growth and administer the contract on behalf of the five cities. x Create a placemaking brand for Carlsbad Village that will enhance the area’s visibility as an attractive place to shop, dine and enjoy the Southern California Coastal lifestyle. x Work with departments to ensure that the city’s Climate Action Plan implementation and TDM programs are clear and easily implemented as possible with the least amount of impacts or restrictions to continued growth of our business community. x Be a leader in the StartUp78 initiative and ensuring Carlsbad hosts North County Startup Day. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x Anticipated administration of a Transportation Demand Management consultant contract. x The addition of 0.5 full­time equivalent in part­time staff. E­15 City of Carlsbad 2019­20 Operating Budget COMMUNITY & ECONOMIC DEVELOPMENT | LAND DEVELOPMENT ENGINEERING Account: 0013110 0013120 Fund: General ABOUT The Land Development Engineering (LDE) Division ensures that all construction for new development projects and work in the public right­of­way complies with adopted codes and engineering standards. LDE is responsible for subdivision and other land development engineering activities, including encroachments within the city rights­of­way, project conditioning, plan checking, issuing permits for construction, flood plain administration, transportation/traffic review for developments and maintenance of maps and records of improvements. SERVICES x Subdivision map review and processing. x Discretionary review and project conditioning. x Grading, public improvement and right­of­way plan checking and permitting. x Flood plain administration and residential assistance. x Traffic review and analysis for development projects. x Transportation Demand Management (TDM) plan review and assistance. x Maintaining engineering section of the public counter. x Customer service/public information. x Maintenance of Engineering Standards. E­16 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x Developed and implemented the region’s first Transportation Demand Management (TDM) ordinance. x Collaborated with Economic Development to develop the citywide TDM plan and program. x Issued 1,200 engineering permits. x Reviewed 640 building permit applications. x Reviewed and conditioned 135 discretionary permits. x Coordinated with SANDAG to pass California legislation that allows local agencies in the region to develop Neighborhood Electric Vehicle (NEV) plans to allow them on higher speed roads. GOALS | OBJECTIVES | PRIORITIES x Fully implement the citywide TDM program in partnership with Economic Development to meet Climate Action Plan goals for greenhouse gas reduction. x Develop a policy for evaluating Vehicle Miles Traveled in accordance with CEQA requirement, presentation of the policy to City Council for adoption and implementation of the policy. x Continue to refine procedures and adapt new technology to enhance the customer experience. x Update the BMP design manual in accordance with the new MS4 permit. x Work with FEMA on training staff and refining procedures for administration of the flood plain. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time Engineering Technician II. x Budget increases in employee training and conference travel. E­17 City of Carlsbad 2019­20 Operating Budget COMMUNITY & ECONOMIC DEVELOPMENT | PLANNING Account: 00132XX 170 171 172 Fund: General Special Revenue­Flower Fields Grants Special Revenue­Ag. Mitigation Fees Special Revenue­Habitat Mitigation Fees ABOUT The Planning Division guides the physical development of the city in a manner that preserves the quality of life for its residents, by ensuring that all new planning programs and development projects comply with the General Plan, Local Coastal Program, Zoning Ordinance and the performance standards of the Growth Management Plan. SERVICES x Technical support to the Planning Commission and City Council. x Prepare and update plans for the long­range development of the city such as the General Plan, Local Coastal Plan, Growth Management Plan as well as master and specific plans. x Prepare and update ordinances and policies regulating development. x Complete special studies. x Ensure the consistency of all development proposals with the city’s General Plan, Local Coastal Program, Zoning, Subdivision, and Environmental Ordinances. E­18 City of Carlsbad 2019­20 Operating Budget x Environmental review of all private and public projects for compliance with the California Environmental Quality Act and the city’s Environmental Protection Procedures. x Process city permits for capital improvement projects. x Provide Planning and Zoning information. x Plan check grading plans, subdivision maps, and building permits for compliance with city requirements and conditions of approval. x Plan check landscape plans for conformance with the Landscape Manual. RECENT ACCOMPLISHMENTS x Held local hearings on the Village & Barrio Master Plan Update resulting in approval of the plan and submitted a Local Coastal Program Amendment to the Coastal Commission. x Completed the administrative draft of the updated Local Coastal Program (LCP) Land Use Plan in accordance with the grant agreements. x Completed the administrative draft of the updated Zoning Ordinance which is also the LCP Implementation Plan in accordance with the grant agreements. x Prepared the implementing ordinances for the Climate Action Plan which were adopted by the City Council. x Processed development permits requiring approval by either the City Planner, Planning Commission or City Council. GOALS | OBJECTIVES | PRIORITIES x Bring any Coastal Commission Suggested Modifications on the Village & Barrio Master Plan to the City Council for final action. x Finalize the draft of the Local Coastal Program Land Use Plan, complete public outreach and review, and conduct local hearings before the Planning Commission and City Council. x Finalize the draft of the Zoning Ordinance and complete public outreach and review. x Begin the Housing Element and Growth Management Program Updates. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x Budget increases for consultant services to support public outreach, public review and adoption of an updated Local Coastal Program Land Use Plan and Zoning Ordinance. x Budget increases in employee training and conference travel. x The addition of 0.5 full­time equivalent in part­time staff. E­19 City of Carlsbad 2019­20 Operating Budget COMMUNITY & ECONOMIC DEVELOPMENT | BUILDING Account: 0013610 Fund: General ABOUT The Building Division serves to protect those who live and work in Carlsbad by enforcing building and safety standards contained in the State of California Building Codes and various municipal codes and policies. Building Division staff are the main point of contact for an applicant during the building plan check process and during construction. Once a project has been approved and a permit is issued, a building inspector will be the applicant’s educated advocate evaluating the contractor’s work. SERVICES x Plan check, fee assessment, permit issuance and inspection for compliance with adopted state and local codes including recycling, storm water, energy generation and conservation. x Building Division staff are available to the city’s residents and business partners for questions and to provide historical documents related to construction. x Information related to ongoing construction projects. x Receive and process requests for construction plans for existing buildings. x Maintain records during construction and prepare files for electronic conversion when completed. E­20 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x Plan checked and issued over 4,500 building permits valued at over $240,571,071. x Implemented local Climate Action Plan. x Provided continuing training, education and development opportunities for all staff. x Implemented educational outreach program to work with residence and business partners to improve construction and demolition recycling. x Continued migration with metadata of historical files into HPRM for future public access. GOALS | OBJECTIVES | PRIORITIES x Implement a pilot program providing home energy audits for our residents applying for certain types of building permits. x Continuing to provide additional training and employee development opportunities. x Additional outreach and education on the city’s Climate Action Plan and recycling. x Maintain our high level of service while inspecting/monitoring new mandated processes and procedures. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E­21 City of Carlsbad 2019­20 Operating Budget COMMUNITY & ECONOMIC DEVELOPMENT | NEIGHBORHOOD SERVICES Account: 00125XX 0012910 1502810 Fund: General General Special Revenue-Community Grants ABOUT Neighborhood Services provides for various programs, activities and services that assist in the effort to sustain and build community through code enforcement, the provision of grants for various community events, winning teams, and other activities that provide benefit to the community members of Carlsbad, provides oversight for the Employment Hiring Center for day and migrant workers, and provides engagement resources for the community as well as community service programs including volunteer services, community education programs and mediation for neighbor to neighbor disputes. SERVICES Code Enforcement x Assist residents by providing enforcement of city codes and policies, and provide expertise to respond to inquiries regarding zoning, housing, building, general property maintenance and miscellaneous municipal code inquiries; ensure compliance with inclusionary housing requirements. E­22 City of Carlsbad 2019­20 Operating Budget Community Funding Program x Provide financial assistance community organizations, winning teams and special events that benefit the residents of Carlsbad in compliance with city council policies. Employment Hiring Center x Administer contract and provide general management oversight for the city’s hiring center that assists day laborers in obtaining employment and providing related job training programs/services. Community Education Programs x Carlsbad Student Leader Academy (high school students). x City Stuff (third grade students). Community Services Programs x Homeless Response Team. x Recruit and coordinate volunteer services for various services and projects. x Encourage and promote an environment of community service. x Provide for Mediated Solutions program; free mediation services provided by well­trained volunteer mediators for all types of disputes. RECENT ACCOMPLISHMENTS x In partnership with the YouSchool and Servant Leadership Institute, the city successfully completed two additional Carlsbad Student Leader Academies, and provided leadership certifications to an additional 40 high school aged residents. To date, this program has provided leadership training to 100+ Carlsbad residents of high school age. x Through implementation of the Homeless Response Plan, the team’s social workers have been able to engage nearly 80 homeless residents to date, and have approximately 30 homeless residents actively engaged or working with the social workers to develop plans for rehousing or to remain successfully housed. GOALS | OBJECTIVES | PRIORITIES x Continue to modernize and expand Code Enforcement efforts to meet the needs of the community, sustain and extraordinary built community, and comply with new state regulations; a new team will form to handle complaints and enforcement activities for sidewalk vendors. x Enhance efforts and continue to implement the Homeless Response Plan, and develop additional programs and/or services either through the city or through private/public partnerships to address the needs of the homeless residents in Carlsbad to move them towards rehousing. x Implement the community grant program, and process applications for assistance that are consistent with the city council policies. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time Code Enforcement Program Manager. x The addition of 1.0 full­time Code Enforcement Officer II. x The addition of 1.0 full­time Housing Assistant. x The addition of 1.0 full­time Program Manager for Homeless Response. x The addition of 3.66 full­time equivalent in part­time staff. E­23 City of Carlsbad 2019­20 Operating Budget COMMUNITY & ECONOMIC DEVELOPMENT | AFFORDABLE HOUSING TRUST FUND Account: 133, 134 Fund: Special Revenue ABOUT The Affordable Housing Trust Fund Program is the city’s primary source of affordable housing funding for low income households. The Housing Trust Fund collects fees generated from the Inclusionary Housing In­Lieu Fee and the sale of affordable housing credits that satisfy a developer’s inclusionary housing obligation as well as loan repayments from existing developments. With these funds the city provides affordable housing programs and financial assistance for low income households. SERVICES Affordable Housing Programs x Provide support to implement affordable housing programs. x Provide staff support to the Housing Commission. x Research and develop new opportunities for affordable housing for low income households through alternative product types and/or programs. x Administer the Minor Home Repair Program. x Ensure regulatory compliance for affordable housing developments for low income households. x Partner with a non­profit legal advisor to provide Fair Housing and Tenant­Landlord Dispute Counseling and Education program(s). E­24 City of Carlsbad 2019­20 Operating Budget Affordable Housing Financial Assistance x Negotiate and prepare financial assistance and loan documents for the construction of single­family and multi­family low income affordable housing developments. Inclusionary Housing x Continue to implement the Inclusionary Housing Ordinance by providing information to developers, the public, and city staff on the requirements of the ordinance. x Negotiate and prepare affordable housing agreements and density bonus agreements. x Monitor the development and operation of low income affordable housing developments. x Assist with the development of low income affordable housing developments from concept to construction. RECENT ACCOMPLISHMENTS x Partnered with municipalities throughout San Diego County to successfully support furthering fair housing choices for all residents. x Juniper at the Preserve opened in early 2018, expanding the number of affordable units to low income residents by an additional 60 rental homes. Construction was initiated on 25 additional ownership homes at Uptown Bressi, and construction was completed on 101 senior only, low income affordable rental homes and 56 moderate income affordable rental homes at Robertson Ranch. x The lawsuit on the Pacific Wind affordable housing development was settled by the private developer, and the development is moving forward on obtaining the remaining financing to proceed with the construction of 87 low income affordable rental homes in the historic Barrio neighborhood. GOALS | OBJECTIVES | PRIORITIES x Continue to work with residential developers with inclusionary housing requirements to produce additional homes affordable to low­income households. x Research and develop other programs and/or development opportunities to increase the supply of affordable housing for low income households. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The permanent addition of funding for the Homeless Response Program. x The addition of 0.50 full­time equivalent in part­time staff. E­25 City of Carlsbad 2019­20 Operating Budget COMMUNITY & ECONOMIC DEVELOPMENT | RENTAL ASSISTANCE Account: 190 Fund: Special Revenue ABOUT The federally funded Section 8 rental assistance program provides rental subsidies to very low­ income households and processes new participants in the program as additional funds are available. SERVICES Section 8 Tenant­Based Rental Assistance x Provide federal funding to subsidize rents for eligible extremely low­income and very low­ income households. x Assist low­income households in the community to access rental housing that is decent, safe, and sanitary. x Ensure program is being administered in compliance with federal regulations, federal guidelines, the Carlsbad Administrative Plan, and the Public Housing Agency (PHA) Plan. x Achieve and maintain a lease rate that effectively and fully utilizes funding allocation. Family Self­Sufficiency x Enable unemployed, under­employed or under­educated low­income families achieve economic independence from welfare. x Assist families to identify barriers to becoming self­sufficient. x Provide guidance to families for establishing a five­year goal and plan. x Coordinate needed support services and act as an advocate on behalf of the client. E­26 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x Provided monthly rental assistance to approximately 550 very low and extremely low­ income households. x Received “High Performer” ranking under the Section Eight Management Assessment Program (SEMAP) for the eighth consecutive year, due to outstanding job performance. GOALS | OBJECTIVES | PRIORITIES x Train staff and fully implement a new software program to improve operational efficiency and reduce the need for paper file storage and increase the ability for electronic file storage. x Complete lease up rental assistance vouchers for 25 additional non­elderly, disabled participants. x Continue to assist with implementation of Homeless Response Plan by working with social workers and other team members to move the city’s homeless residents towards rehousing. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E­27 City of Carlsbad 2019­20 Operating Budget COMMUNITY & ECONOMIC DEVELOPMENT | COMMUNITY DEVELOPMENT BLOCK GRANT (CDBG) Account: 391 Fund: Special Revenue ABOUT The Community Development Block Grant (CDBG) program represents federal funds provided to the city to develop viable urban communities through the provision of decent housing, a suitable living environment and by expanding economic opportunities for lower income persons. This program in the City of Carlsbad is focused on providing specific benefit to low income residents, and serving the city’s homeless population SERVICES x Provide staff support to the CDBG Funding Advisory Committee and City Council in the selection process for identifying activities to be included in the consolidated funding plan for the CDBG Program. x Prepare a consolidated funding plan for submittal to U.S. Department of Housing and Urban Development (HUD). x Ensure that documentation is maintained to meet guidelines established by HUD for continued CDBG funding. x Monitor activities of grant sub­recipients to ensure that HUD and city requirements are met. x Prepare Annual Performance and Evaluation Report for review and approval by City Council and HUD. E­28 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x Provided funding assistance to five non­profit, non­city organizations to provide services to low income households with a focus on homeless residents of Carlsbad, and authorized staff to expend CDBG funds to purchase resales of affordable ownership units to be resold to low and/or very low­income buyers (two homes purchased to date). x Successful submission and HUD approval of the Annual CDBG Action Plan for FY 2018­19. GOALS | OBJECTIVES | PRIORITIES x Successful completion and submission of the FY 2018­19 Consolidated Annual Plan Evaluation Report (CAPER). x Project identification and related expenditure plan for CDBG funds to provide for additional affordable housing opportunities for low income households, with specific focus on those experiencing homelessness. x Identification of additional programs that can be funded through the CDBG program to assist the homeless residents of Carlsbad. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 0.5 full­time equivalent in part­time staff. E­29 City of Carlsbad 2019­20 Operating Budget COMMUNITY & ECONOMIC DEVELOPMENT | SUCCESSOR AGENCY HOUSING FUND Account: 801 Fund: Trust Fund ABOUT The Successor Agency is responsible for preparing a Recognized Obligation Payments Schedule in a manner provided by the State of California’s Department of Finance, listing the enforceable obligations of the former Redevelopment Agency and their source of payment. This payment schedule is subject to the approval of the new countywide Oversight Board. SERVICES x Various activities associated with the dissolution of the Redevelopment Agency. x Ensure payment of all debt obligations as approved by the Oversight Board. x Coordinate activities and complete related reports. RECENT ACCOMPLISHMENTS x Successfully processed Recognized Obligations Payment Schedule for FY 2019­20 for approval by the countywide Oversight Board. x City received loan repayment from the Successor Agency, and funding to allow for payment on redevelopment bond. E­30 City of Carlsbad 2019­20 Operating Budget GOALS | OBJECTIVES | PRIORITIES x Housing and Neighborhood Services staff will continue to take appropriate actions to continue to dissolve the former redevelopment agency in a timely manner and ensure repayment of all approved debt obligations. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E­31 City of Carlsbad 2019­20 Operating Budget LIBRARY & CULTURAL ARTS | SUMMARY E­32 City of Carlsbad 2019­20 Operating Budget LIBRARY & CULTURAL ARTS | ADMINISTRATION Account: 0014010 Fund: General ABOUT Library & Cultural Arts Administration provides management and leadership for the delivery of library and cultural arts programs and services; plans for the efficient use of resources and facilities; coordinates relations with local, state and federal government agencies; and provides liaison services, resource assistance and technical guidance to Library Board of Trustees, Arts Commission, Historic Preservation Commission, the Friends of the Library, the Carlsbad Library & Arts Foundation, the Carlsbad Friends of the Arts and the Serra Cooperative Library System. SERVICES x Conduct strategic planning, set programs and services, monitor and respond to industry trends. x Manage all personnel and volunteer recruitment activities; develop and maintain policies and procedures; provide centralized training services for all staffing and volunteer services. x Develop and monitor budgets, contract and grant administration, and purchasing and accounting processes. x Develop and plan technology solutions to effectively deliver library and cultural arts services. x Participate in and promote public education pertaining to the general history of Carlsbad, historic areas and sites. E­33 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x Completed the first year of two­year talent development and succession planning effort. x Worked with The Centre for Organization Effectiveness to advance talent development and succession planning, focusing on transferring knowledge to new staff and strengthening staff talents in support of service directions and professional development interests. x Worked with café tenant to complete construction of, and open the Carlsbad City Library café, “Chapters.” x Articulated needs and provided direction on the adoption of a new web­based venue booking and class registration software application. x Developed the framework for integrating the library’s system with the city’s system for accepting payments to improve accuracy and efficiency. x Upgraded rental venue and meeting room AV systems to provide consistent, state­of­the­art features. x Supported three boards and commissions in the development of work plans for presentation to the City Council. GOALS | OBJECTIVES | PRIORITIES x Continue talent development and succession planning efforts, including additional investment in the training and development of the part­time workforce, which is vital to continue high­quality service delivery and to foster a strong future workforce. x Complete a Technology Vision & Strategic Staffing effort to evaluate, select and provide the equipment and staffing necessary to meet the technology needs of the community x Conduct a biennial survey to receive community feedback on programs and services. x Support implementation of Arts & Culture Master Plan initiatives including procurement of mobile arts vehicle, contract administration for new programs and services, and additional public art and maintenance. x Upgrade the self­check kiosks and operating system to offer new features and comply with industry standards for secure processing of credit card transactions. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x One­time funding for a Technology Vision & Strategic Staffing effort. E­34 City of Carlsbad 2019­20 Operating Budget LIBRARY & CULTURAL ARTS | CIRCULATION SERVICES Account: 0014015 Fund: General ABOUT Circulation Services maintains library patrons’ accounts and manages the shelving and circulation of all library print and audio­visual materials. SERVICES x Issue new and replacement library cards to borrowers and Internet users. x Circulate print and audio­visual materials. x Track reserved and overdue items; sort, organize and shelve all library materials. x Collect fines and fees; reconcile daily money transactions, and oversee collection agency accounts. x Coordinate Carlsbad’s participation in county­wide delivery and return of Serra Cooperative member library materials. x Collect retired flags from deposit boxes; bundle and deliver to the Fire Department for proper disposal. x Conduct an annual inventory of the collection. x Maintain accuracy of user records through reports. x Explain policy and procedures. x Answer basic collection related questions. E­35 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x Expanded collection of staff training videos to simplify onboarding of new circulation staff and equip staff throughout the organization to perform patron registration and check out activities. x Increased use of text messaging and email to notify patrons of activities such as pending account expiration and new services. GOALS | OBJECTIVES | PRIORITIES x Explore digital library card applications, mobile checkout devices and other efficiencies to improve the customer experience. x Contribute to the visioning and deployment of a mobile makerspace to promote digital literacy and creative collaboration in outreach efforts. x Examine placement of service desks and staffing models to better address patron usage patterns. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E­36 City of Carlsbad 2019­20 Operating Budget LIBRARY & CULTURAL ARTS | REFERENCE, GENEALOGY & CARLSBAD HISTORY SERVICES Account: 0014016 Fund: General ABOUT Reference Services staff assists the public with information needs; locates library materials for patrons; provides instruction on resource use; performs research for the public, local business and government; and provides readers’advisory assistance. The Genealogy & Carlsbad History staff provides reference and instructional assistance to patrons researching their ancestry and preserves Carlsbad history materials for public research. The division works closely with the North San Diego County Genealogical Society, a partner organization of the Carlsbad City Library, to provide educational genealogy programs for the community. Both areas support patrons’ increasing use of technology through digital literacy training and access to emerging technologies. SERVICES x Respond to in­person, telephone, email and text reference questions; provide instruction, classes and tours; assist the public with access to digital resources; administer services to homebound patrons. E­37 City of Carlsbad 2019­20 Operating Budget x Support a collaborative learning environment where community members can express their creativity through digital photography and editing, 3D printing and design, coding and electronics, digital crafting and media conversion. x Contribute to the management and selection of books, digital resources, audiovisual materials, magazines, newspapers and other library materials. x Facilitate instructional programs, assist users in the library’s computer labs and lead book clubs. x Plan and execute community outreach activities such as visits to schools, senior centers, farmers’ markets, and other community groups. x Manage the selection and organization of print and digital genealogy and Carlsbad history resources, preserve archival collections and provide instruction and assistance to patrons of all ages researching genealogy or local history. x Coordinate with the North San Diego County Genealogical Society to schedule and provide free educational genealogy programs. RECENT ACCOMPLISHMENTS x Restructured reference roles and responsibilities following three retirements and the recruitment of new staff members. x Transitioned the management of teen services at the Georgina Cole Library from Children’s Services to Reference Services. x Incorporated the book bike “Books to Go” into regular outreach services and expanded partnerships with local organizations including senior centers, farmers’markets and schools. x Converted residents’ oral histories from audio cassette format to a digital format searchable within the online Carlsbad History Collection. x Delivered virtual reality programming utilizing grant­funded 360­degree video cameras and equipment, providing instructional classes and hosting video recording excursions. GOALS | OBJECTIVES | PRIORITIES x Use the results of the Technology Vision & Strategic Staffing effort to identify and address digital literacy needs in the community. x Introduce creative digital and technology­related programs and services to northern Carlsbad, including digital crafting and the ability to convert photos, slides and negatives to digital formats. x Assess existing programs and services to determine how they should change in relation to library resources and respond to community needs. x Increase access to digitized archival materials located in the Carlsbad History Collection through the selection and population of an improved digital asset management system. x Upgrade and modify computer systems in the Exploration HUB to enhance the learning experience, address emerging community learning interests and support new program offerings. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E­38 City of Carlsbad 2019­20 Operating Budget LIBRARY & CULTURAL ARTS | CHILDREN’S SERVICES Account: 0014035 Fund: General ABOUT The Children’s Services Division supports the educational, literacy, informational, cultural and recreational needs of young patrons from babies through middle school­aged children. Youth­related reference and readers’ advisory services are also offered to parents, caregivers and teachers. SERVICES x Develop and present educational programs for children year­round, including weekly early literacy and educational programs, as well as special reading programs such as the annual Summer Reading Adventure. x Promote literacy and the enjoyment of reading by connecting children with books through interactions, programs and development of an age­appropriate collection. x Support digital literacy for children by providing computers with early literacy programs, internet access and educational games as well as remote access to digital databases for homework assistance. x Answer reference questions and assist in using the collection and internet computers for research and homework. x Manage the Homework Zone program which offers children in grades 1­12 personalized homework assistance provided by volunteers. E­39 City of Carlsbad 2019­20 Operating Budget x Provide library instruction and tours for children and youth­related groups. x Build community connections through story times, book talks and instructional sessions at local schools and special events throughout the city. x Provide leadership opportunities and community service hours for teens. RECENT ACCOMPLISHMENTS x Launched a web­based reading program tracker (Beanstack) to manage the annual Summer Reading Adventure to offer a more convenient, online method for parents to track their child’s reading. x Reinvented programming to emphasize a focus on STEAM (Science, Technology, Engineering, Arts and Math). x Developed department­wide story time curriculum standards to ensure the quality of early literacy programs and ease of training for new staff. x Introduced data collection, analysis tools and research methods to evaluate the Summer Reading Adventure and the new Tween Scene program at the Georgina Cole Library. x Transitioned teen services from Children’s Services Division to Reference Services Division at the Georgina Cole Library. GOALS | OBJECTIVES | PRIORITIES x Strengthen early literacy efforts by initiating “Baby’s First Visit to the Library” promotion in conjunction with Library Card Sign­up Month and launching “1,000 Books Before Kindergarten” program. x Establish a thematic, systemwide STEAM program for youth in Kindergarten through 8th grade. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E­40 City of Carlsbad 2019­20 Operating Budget LIBRARY & CULTURAL ARTS | COLLECTIONS & TECHNICAL SERVICES Account: 0014040 1454010 1454011 Fund: General Special Revenue-Gifts/Bequests Special Revenue-Friends of the Library ABOUT Collections & Technical Services coordinates the selection of materials and manages collection development for all library facilities. Staff oversee selection, ordering, invoicing and acquisition of library materials for the public, in both physical and electronic formats. Staff also catalog and prepare library materials for public use, evaluate new content formats and devise new cataloging and processing procedures as new formats are added. SERVICES x Manage the selection of library materials in accordance with collection development policies and industry practices to continue to meet the educational, life­long learning and entertainment needs of the community. x Source and purchase library materials, in physical and electronic format. x Track the ordering and invoicing of materials, working with department and city staff to ensure timely payment to vendors. E­41 City of Carlsbad 2019­20 Operating Budget x Create and maintain database records and label materials to allow patrons to discover and locate items of interest. x Manage and reorganize physical shelving and location of materials as required to assist patrons in finding materials of interest. x Perform Inter­Library Loans to provide patron access to materials outside the Carlsbad collection. x Coordinate the removal of out­of­date or damaged materials to maintain a current and desirable collection. RECENT ACCOMPLISHMENTS x Modified labeling, shelving locations and database indexing to improve access and findability. x Enhanced catalog records for children’s, young adult and literacy materials to help parents, students, adult learners and teachers locate items that match specific reading levels and learning needs. x Identified and assisted with the launch of streaming music and movie services in response to patron demand for online access to popular digital content. x Documented procedures and conducted staff cross­training to build skills and ensure continuity of services during staff absences and for succession planning. GOALS | OBJECTIVES | PRIORITIES x Further explore available streaming and downloadable media options and expand eBook collections to meet patron demand for convenient online access to popular digital content. x Improve work process documentation and methods to support cross­training and knowledge transfer to new staff. x Leverage less frequently used features of cataloging software applications to increase cataloging efficiency and streamline labor­intensive processes. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E­42 City of Carlsbad 2019­20 Operating Budget LIBRARY & CULTURAL ARTS | BILINGUAL, LITERACY & LIFELONG LEARNING SERVICES Account: 001405X Fund: General ABOUT The Library Learning Center serves as a resource to foster lifelong learning through its support of early literacy, family literacy, and adult literacy programs, collections and activities. In addition to offering general library programs and services, the Learning Center provides two user­focused programs, Bilingual Services and Literacy Services. Bilingual Services offers a welcoming and culturally sensitive environment for Spanish­speaking patrons and individuals previously unfamiliar with public libraries. Literacy Services provides one­to­one assistance using volunteer tutors to English­speaking adults who want to improve their reading, writing and computer skills. SERVICES x Provide access to Spanish, English, bilingual and literacy materials for all ages. x Offer reading and writing help for English­speaking adults. x Provide English as a Second Language (ESL) classes through a partnership with MiraCosta College. x Provide children’s programs in English and Spanish. x Manage the Homework Zone program which offers children in grades 1­12 English and bilingual personalized homework assistance provided by volunteers. x Coordinate early childhood literacy tutoring program for students in grades 1­4. E­43 City of Carlsbad 2019­20 Operating Budget x Facilitate an accredited Career Online High School diploma program and provide on­ground support to students. x Provide teen programs, concerts and family events. x Collaborate with external partners to provide tax preparation help. x Coordinate Spanish­language book club. x Provide learning assistance in reading, writing, comprehension, math, technology and life skills to students in a partnership with Carlsbad High School. RECENT ACCOMPLISHMENTS x Continued to grow the Early Childhood Literacy tutoring program, where students in first through fourth grade and their parents meet weekly with a volunteer tutor. x Raised awareness of Learning Center services through outreach programs. x Assessed challenges with access to bilingual and literacy services, and community interest for extended hours of service at the Learning Center. x Created and distributed new marketing materials for the Learning Center. GOALS | OBJECTIVES | PRIORITIES x Develop a new digital literacy/technology tutoring program that will serve Literacy Services learners while also meeting the learning needs of other adult community members. x Launch family literacy programming supported with new California Library Literacy Services grant funding. x Expand English as a Second Language class offerings through a partnership with MiraCosta College to include additional conversation skills classes. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time Library Assistant in the Library Learning Center. E­44 City of Carlsbad 2019­20 Operating Budget LIBRARY & CULTURAL ARTS | COMMUNITY RELATIONS Account: 0014060 1454013 1454014 Fund: General Special Revenue-Gartner Donation Special Revenue-Benson Donation ABOUT The Community Relations Division coordinates the development, delivery and assessment of programs for the community, performs outreach to promote departmental services and identify community needs, advances partnerships and provides a wide range of event management services and related activities in support of programs staged in the Ruby G. Schulman Auditorium, George and Patricia Gowland Meeting Room and other library venues. In addition, the Community Relations Division assists with internal communications and external publicity for the department through print and electronic publications, social media, digital signage and website and intranet management. SERVICES x Coordinate with the city’s Communications Office on marketing and publicity for library and cultural arts programs and services. Activity includes website communications, e­ newsletters, social media initiatives and video productions. E­45 City of Carlsbad 2019­20 Operating Budget x Plan, execute and evaluate programs for adults including special events, author lectures, play readings, film series, poetry reading and writing workshops and concert series. x Manage the public rental use of three facilities including reservations, billing, room set up and technical support. x Provide technical and event support for library and cultural arts programs. RECENT ACCOMPLISHMENTS x In partnership with Parks & Recreation Department, implemented a new web­based venue booking and class registration software application, which is more user­friendly, improving the experience of community members. x Analyzed and updated rental procedures and policies, including a rental fee schedule that reflects current market rates and simplifies the rental process. x In partnership with the City of Carlsbad IT Department, completed upgrades to audio­visual capabilities in the Gowland Meeting Room to improve community program experiences. GOALS | OBJECTIVES | PRIORITIES x Execute audio­visual upgrade in Cole Library Community Room to improve community program experiences. x Execute audio infrastructure upgrade in Ruby G. Schulman Auditorium to address existing technical issues and improve the event experience for community members. x Develop and implement a community outreach tool kit to increase effectiveness in assessing community needs, respond to community interests and deliver messages related to library and cultural arts services. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 0.58 full­time equivalent in part­time technical staff for the Ruby G. Schulman Auditorium. x The addition of 0.40 full­time equivalent in part­time library staff for the Library Learning Center. E­46 City of Carlsbad 2019­20 Operating Budget LIBRARY & CULTURAL ARTS | CULTURAL ARTS Account: 001406X 148 175 Fund: General Special Revenue-Special Events Special Revenue-Schulman Endowment ABOUT The Cultural Arts Office plans, promotes and carries out visual and performing arts programs, arts education activities and other cultural offerings to make connections among artists, cultural organizations, community groups, businesses, visitors and residents that sustain and promote a thriving, diverse and creative city. SERVICES x Produce nine TGIF Concerts in the Parks with pre­shows showcasing local talent. x Present visual arts exhibitions, performing arts and film programming at the Ruby G. Schulman Auditorium, the William D. Cannon Art Gallery and other Carlsbad locations. x Administer the Community Arts Grant program with the Carlsbad Arts Commission and community arts stakeholders. E­47 City of Carlsbad 2019­20 Operating Budget x Offer educational programs for youth and adults, including Three­Part Art, Family Open Studios, arts camps and partnering with Parks & Recreation Department at Leo Carrillo Ranch Historic Park. x Work closely with Carlsbad Friends of the Arts on building their leadership and fundraising capacity. x Create a diversified array of experiences in the visual and performing arts that foster interaction with artists, while also promoting a more profound connection for residents as both participants and audience members. RECENT ACCOMPLISHMENTS x Following approval of the Arts & Culture Master Plan in June 2018, advanced two of the top ten initiatives reflecting input from the community, the Carlsbad Arts Commission, stakeholders and the City Council. x Initiated a Venue Feasibility Study and Market Survey exploring the potential for a performing and visual arts venue. x Launched the mobile delivery of arts programming utilizing the TGIF stage and Family Open Studios with community partnerships at Art in the Village, ArtWalk and Jefferson Elementary School. x Hosted two guest artist residencies, offering community members an opportunity to observe and interact with artists onsite. x Installed new public art at Carlsbad City Library and Aviara Community Park. x Reimagined performing arts series (now Front Row Fridays) featuring music, theater and dance, reflecting trends and interests of an expanding audience. x Collaborated with local arts and educational organizations to showcase local talent at TGIF Concerts in the Parks including a pre­show at each concert and the Turn It Up Band Competition. GOALS | OBJECTIVES | PRIORITIES x Continue to address priority initiatives from the Arts & Culture Master Plan. x Complete design and purchase of a mobile arts vehicle to further extend arts experiences throughout Carlsbad. x Create opportunities for residents to serve on arts committees alongside Arts Commissioners, to increase community feedback on arts topics. x Launch a pilot STEAM (Science, Technology, Engineering, Arts and Mathematics) initiative focusing on Carlsbad’s three Title One schools to coordinate with each school’s curriculum by providing interaction with artists with a STEAM focus, with a future goal of replication to other schools. x Expand guest artist residencies in visual, performing and arts education to reach an inter­ generational audience through classes, performances, workshops and collaboration with community partners. x Research and develop a plan for improvements and upgrades to the William D. Cannon Gallery. x Add new public art installations to respond to community interest including a mural at Cole Library and an iconic beach chair in the Village. x Implement a web­based grants management application to improve the grants process and provide greater efficiency in managing additional grant funding. E­48 City of Carlsbad 2019­20 Operating Budget SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x Fund ongoing initiatives in the Arts & Culture Master Plan including mobile outreach, guest artist residencies, STEAM programs in schools and an annual increase in Community Arts Grants. x The addition of 1.0 full­time Community Arts Coordinator for the Public Art Program. x The addition of 0.85 full­time equivalent in part­time staff. E­49 City of Carlsbad 2019­20 Operating Budget PARKS & RECREATION | SUMMARY E­50 City of Carlsbad 2019­20 Operating Budget PARKS & RECREATION | ADMINISTRATION Account: 001451X, 0014545 0014635 140 149 Fund: General General General Special Revenue­Scholarships Special Revenue­Donations ABOUT The Parks & Recreation Department is nationally accredited by the Commission for the Accreditation of Park and Recreation Agencies for excellence in operation and service. Parks & Recreation Administration provides department leadership, planning, and administrative services to help develop and sustain quality parks and recreation programs. SERVICES x Evaluate and monitor business processes to improve operations and performance. x Develop and monitor operating budget and annual Capital Improvement Program. x Process and issue city special event permits. x Enhance citywide trail system through land acquisition, construction, and maintenance. x Oversee management agreement for The Crossings Golf Course. E­51 City of Carlsbad 2019­20 Operating Budget x Monitor recreation programs with participant surveys and community outreach. x Administer recreation program scholarships to low­income Carlsbad residents. x Design, produce and distribute Community Services Guides. x Update and implement master and strategic planning. x Provide liaison services with Parks & Recreation and Senior Commissions and Beach Preservation Committee. RECENT ACCOMPLISHMENTS x Maintained national accreditation from the Commission for the Accreditation of Park and Recreation Agencies. x Revised Administrative Order 71 Park and Facility Use Policies and Procedures. x Implemented Administrative Order 80 Athletic Field Allocation Procedures and Policies. x Implemented new enterprise activity software solution program. x Expanded Opportunity Grants Program to Carlsbad residents of all ages. x Attained four additional staff certifications through the Certified Park & Recreation Professional Program. x Monitored construction of: the Aviara Community Park Phase II Improvement Project and the Poinsettia Community Park Phase III Improvements Project. x Monitored permitting of the Buena Vista Reservoir Site Park Development Project and the Poinsettia Community Park Phase IV Improvements Project. x Completed Leo Carrillo Ranch Historic Park Structure Maintenance and Repair Project. x Implemented Leo Carrillo Ranch Historic Park Phase I Outdoor Interpretive Program and New Visitor Guide. x Hired design consulting firm and initiated public outreach program for master planning of Veterans Memorial Park. GOALS | OBJECTIVES | PRIORITIES x Complete RFP process to update Parks & Recreation Master Plan, and commence outreach. x Monitor and consult on permitting and plan/specification refinement phases of Poinsettia Community Park Phase IV Improvements Project. x Monitor and consult on permitting and plan/specification refinement phases of Buena Vista Reservoir Site Park Development Project. x Commence interpretive exhibit planning for newly restored stable bunkhouse at Leo Carrillo Ranch Historic Park, and install based on findings and community input. x Implement Leo Carrillo Ranch Historic Park Phase II Outdoor Interpretive Program and Wayfinding Signs. x Progress with public outreach program and conceptual design phase for master planning of Veterans Memorial Park. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E­52 City of Carlsbad 2019­20 Operating Budget PARKS & RECREATION | RECREATION Account: 0014520­44, 0014546­73 143 Fund: General General Special Revenue­Senior Program Donations ABOUT The Parks & Recreation Department offers a wide range of programs and services for youth and adult sports, instructional classes, camps, aquatics, preschool, teens, and special events. The department also operates 4 community centers, 1 senior center, 2 aquatic centers, 2 historic sites, 6 community parks, 2 dog parks, 2 skate parks, and 15 other unique parks. SERVICES x Provide information, enrollment, and registration services for programs and facilities. x Collect and account for revenue to ensure efficient and cost­effective programming. x Supervise operations and programs at community centers, parks, and other city facilities. x Process applications and issue permits for use of facilities. x Promote fair and efficient use of athletic facilities for resident nonprofit sports organizations. x Issue Agua Hedionda Lagoon use permits and distribute information regarding regulations. x Conduct cultural and historic park educational and interpretive programming. E­53 City of Carlsbad 2019­20 Operating Budget x Instill values of good sportsmanship and respect in all recreation activities. x Coordinate youth and adult competitive swim instruction and coaching. x Schedule use of pools for school and club swim, water polo, and diving teams. x Educate the public and city employees in first aid, CPR, AED, and water rescue skills. x Serve as a certification site for aquatics training programs through the American Red Cross. x Provide parent participation preschool and toddler programs. x Provide teen programs incorporating fun and healthy activities in a supervised environment. x Arrange classes, seminars, professional services, and other learning opportunities for seniors. x Offer senior transportation services between community locations. x Provide home meals to seniors at little or no cost. x Manage volunteers which support the Senior Center, Leo Carrillo Ranch, and special events x Create and offer a variety of special events for the community. RECENT ACCOMPLISHMENTS x Implemented intergenerational programs offering new classes between teens and seniors. x Implemented innovative educational class programming at the newly restored stable within Leo Carrillo Ranch Historic Park. x Increased youth basketball program participation by 25%. x Completed RFP process for Senior Center meal services. x Completed RFP process for professional race management for the Carlsbad Triathlon. x Implemented and improved California History & Art 4th grade program fundraising event. x Established centralized reservation operations for program, park, and facility registrations. x Placed mobile kiosks offering iPads for registration at community centers. x Added new event featuring an old­fashioned carnival and classic car show. x Earned California Parks and Recreation Society Innovative Programming Award for Pirate Plunge event. GOALS | OBJECTIVES | PRIORITIES x Expand intergenerational programs offering new classes between teens and seniors. x Implement new youth basketball spring league expanding program by 250 kids. x Implement and expand afterschool programs and camps. x Prepare and implement program plans for new amenities at Aviara and Poinsettia Community Parks. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x Reclassify a 1.0 full­time vacant Office Specialist II to a 1.0 full­time Recreation Specialist to expand intergenerational programming. E­54 City of Carlsbad 2019­20 Operating Budget PARKS & RECREATION | PARKS AND TRAIL MAINTENANCE Account: 00146XX Fund: General ABOUT The Parks & Recreation Department maintains approximately 336 acres of developed community parks and special use areas, 51 miles of trails, and 685 acres of habitat preserves, urban forests and undeveloped land. SERVICES x Manage turf, irrigation, and landscaping at parks, civic facilities, beach accesses, and school athletic fields. x Inspect and maintain restroom facilities and picnic areas. x Inspect and maintain tennis and basketball courts, soccer, softball/baseball and multi­ purpose fields, and tot lots. x Repair park structures, athletic field lighting, play equipment, and other park fixtures. x Prune all trees on a 4 to 4.5­year cycle and a 2 to 2.25­year supplemental cycle for high maintenance trees. x Maintain existing citywide trails and coordinate development of new trails. x Manage trail volunteer program. x Oversee management and maintenance of preserves, urban forests, and undeveloped lands. E­55 City of Carlsbad 2019­20 Operating Budget x Coordinate coastal activities with the State of California Parks & Recreation Department and lagoon foundations. RECENT ACCOMPLISHMENTS x Extended parks maintenance services agreement for passive parks, facilities landscapes, streetscapes, medians, parkways, undeveloped park sites, urban forests, and trails. x Assumed landscape maintenance of Pine Avenue Community Center and Gardens Projects. x Assumed maintenance of Ocean Street Beach Access Improvements Project. x Assumed maintenance of Leo Carrillo Ranch Stable Restoration and Restroom Construction Project. x Assumed maintenance of Robertson Ranch East Trail from the Toll Brothers Development Project. x Implemented updated Integrated Pest Management Plan. x Revised draft update to the Trails Master Plan and corresponding environmental documents. x Replace selective concrete walkways at Laguna Riviera Park. x Resurfaced basketball courts at Laguna Riviera, La Costa Canyon, Poinsettia and Aviara Community Parks. x Resurfaced restroom floors at Holiday, Hidden Canyon and Poinsettia Community Parks. x Installed water bottle filling stations at Holiday, Hidden Canyon, Laguna Riviera, La Costa and Calavera Hills Community Parks. x Developed plans/specifications for replacement of rubberized surfacing at Hidden Canyon and Aviara Community Parks. x Developed plans/specifications for retrofit to LED fixtures of pathway lights and parking lot lights at Calavera Hills, Stagecoach, and Poinsettia Community Parks. GOALS | OBJECTIVES | PRIORITIES x Progress through new parks maintenance services agreement for community parks and school athletic fields. x Assume ongoing maintenance of: Aviara Community Park Phase II Improvement, Poinsettia Community Park Phase II Improvements, Calavera Hills Community Park Gateway Improvements, and Calavera Hills Village H property. x Assume service of trash receptacles and portable restrooms along selective segments of the seawall from State of California Parks & Recreation Department. x Implement update to Trails Master Plan. x Update Community Forest Management Plan. x Determine City Council direction on replacement of two synthetic turf fields at Stagecoach Community Park. x Bid, award, and administer contract for replacement of rubberized surfacing at Hidden Canyon and Aviara Community Parks. x Bid, award, and administer contract for retrofit to LED fixtures on pathway lights and parking lot lights at Stagecoach, Calavera Hills, and Poinsettia Community Parks. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x Funding included for ongoing Calavera Hills Village H maintenance costs and increased trash and restroom maintenance levels at the seawall. E­56 City of Carlsbad 2019­20 Operating Budget PARKS & RECREATION | STREET TREE MAINTENANCE Account: 160 Fund: Special Revenue ABOUT The street tree maintenance assessment district provides maintenance to all city accepted street trees within the public right­of­way, including specialized maintenance for street trees in the Downtown Village. SERVICES x Inspect and prune city street trees on a 4 to 4.5­year cycle, and a 2 to 2.25­year supplemental cycle for high maintenance trees. x Respond to approximately 600 street tree service requests and provide storm and emergency assistance as necessary. x Refine, support, administer, and inspect canopy maintenance block pruning program. x Replant street trees within vacancies created by prior removals in accordance with the Community Forest Management Plan. x Assume maintenance responsibility of new street trees within approved developments. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E­57 City of Carlsbad 2019­20 Operating Budget PARKS & RECREATION | MEDIAN MAINTENANCE Account: 161 Fund: Special Revenue ABOUT The median maintenance assessment district provides landscape and irrigation maintenance for approximately 68 acres of median planters and 9 acres of developed parkways, including the Downtown Village. SERVICES x Administer and oversee landscape and irrigation maintenance for all city median planters and developed parkways including litter control, weed abatement, pruning, shrub/tree refurbishment, and irrigation repairs. x Inspect and prune median trees on a 4 to 4.5­year cycle, and a 2 to 2.25­year supplemental cycle for high maintenance trees. x Perform plan checks, conduct inspections, and assume maintenance responsibility for new median planters and developed parkways constructed from city capital improvement projects and private development. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E­58 City of Carlsbad 2019­20 Operating Budget PARKS & RECREATION | THE CROSSINGS GOLF COURSE Account: 572 Fund: Enterprise ABOUT The Crossings at Carlsbad is an 18­hole municipal golf course and event facility. Amenities for public use and enjoyment include a 6,835­yard championship golf course, a clubhouse complete with a golf shop, players’ lounge, banquet facilities, spacious fireplace lit dining room, full­service kitchen, outdoor deck with ocean views and a three mile stretch of beautiful hiking trails which connect to Veterans Memorial Park. JC Management, Inc. manages this facility via an agreement with the Carlsbad Public Financing Authority. SERVICES x Administer management and operations agreement with JC Management, Inc. x Maintain and renovate turf, landscaping, and irrigation systems. x Maintain and repair clubhouse, snack bar, restrooms, and picnic areas available for patrons. x Oversee food & beverage services at the Players’ Lounge, Canyons Restaurant, and snack bar. x Manage sales and marketing for golf and non­golf activities, special events, and gatherings. x Train and oversee marshals, greeters, and assistants servicing the course and clubhouse. E­59 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x Installed beautification landscaping around wedding ceremony area and within several parking lot islands. x Repaired multiple cracks in concrete cart paths leading to Hole #9. x Repaired and replaced mainline irrigation at various locations. x Completed irrigation coverage analysis and implemented adjustments to improve course. x Continued water conservation and turf replacement plan for areas out of play along Palomar Airport Road. x Tilled and replenished sand in selective bunkers near the greens. x Completed plans/specifications and publicly bid the Lake Liner Refurbishment Project. x Procured and installed an audio­visual system for The Canyons Restaurant. x Repaired interior damages from a fire between The Canyons Restaurant bar and kitchen. x Obtained an updated liquor license for the full property, from the California Department of Alcohol & Beverage Control. GOALS | OBJECTIVES | PRIORITIES x Continue to repair cracks in concrete cart paths within segments of greatest need. x Continue to till and replenish sand in selective bunkers, extending to the fairways. x Execute and manage contract for the Lake Liner Refurbishment Project. x Design and install an additional phase of beautification landscape along Palomar Airport Road and College Boulevard. x Improve drainage, install decorative walkway, and remove/replace grass within the wedding ceremony area. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. E-60 City of Carlsbad 2019-20 Operating Budget F­1 City of Carlsbad 2019­20 Operating Budget ADMINISTRATIVE SERVICES human resources and information technology related services to city staff and the public. By supporting the city organization in maintaining efficient and effective operations, the departments within the Administrative Services Branch play a key role in ensuring prudent use of taxpayer resources as well as attracting and retaining a talented and engaged city workforce. Laura Rocha Deputy City Manager, Administrative Services 760­602­2430 laura.rocha@carlsbadca.gov F­3 City of Carlsbad 2019­20 Operating Budget KEY CHANGES –ADMINISTRATIVE SERVICES CYBERSECURITY Federal, state and local governments are experiencing a sharp uptick in the number and complexity of cybersecurity attacks. National Association of Chief Information Officers (NAISCO) conducts an annual survey of state CIOs to identify and prioritize top policy and technology issues facing state government and security and risk management topped the list for 2019. Ensuring the city is following best practices and vigilant in addressing emerging cyber threats are critical to protecting the city’s digital assets and those the public has entrusted to us. The city’s computer network is subjected to thousands of attempted attacks each week, putting the city at risk of service interruptions to core functions, compromising public safety and incurring significant liability. It’s not a question of if the city’s system will be breached, but rather when ­­ and, has the city developed the backup systems and recovery capabilities to ensure continuity of service. IT security is currently one of several duties of a senior network engineer. The time has come to dedicate a full­time professional resource to protecting the city’s digital assets. Operations IT Security Manager This position would create, implement and manage an updated IT security program and provide the framework for ensuring the security of future “Connected Carlsbad” initiatives.This position will be coupled with high level, 24 hour a day network monitoring provided by an external service with cybersecurity expertise. Having a position dedicated to security and supported by the proper resources is key to a successful cybersecurity strategy. TECHNOLOGY BACKBONE As the public increasingly adopts technology and technology continues to evolve at a rapid pace the city and its systems must be able to adapt. The city’s technical support team services nearly 1,000 staff computers and approximately 164 computers available to the public at libraries and the senior center. The increasing reliance on computers for all job functions at the city has made the provision of technical support a critical business need. On average in 2018, the city’s technical services team responded to an average or 442 calls for service a month. The current average to date in 2019 has been 530. Requests for the deployment and support of mobile devices has increased 50% from last year. The staffing mix on the service desk today requires that many requests be elevated to a more senior member of the IT staff. When more experienced staff are pulled away from their other duties, progress is slowed on higher­level projects, such as expanding the city’s fiber network and deploying updated business systems. Client Systems Administrator The Information Technology Service Desk is currently staffed with three junior level Client System Associates. The addition of a Client Systems Administrator will add capacity and technical expertise to handle troubleshooting and resolution of complex issues and general oversight for all incidents, device replacements and software installation. This position will also develop and manage a knowledge base to assist staff in finding answers to their technical problems and helping them learn new technology. F­4 City of Carlsbad 2019­20 Operating Budget DATA INFRASTRUCTURE Capturing, managing and analyzing the vast amounts of data available can lead to improved decision­ making by the city and the public. The city continues to invest in geographic information system (GIS) to support departmental needs and provide relevant information to the public. Currently, the city’s GIS provides an eZoning Map and customized geographic related information upon request. Enhancing the capability and availability of GIS information provides value to the people of Carlsbad from enhanced city services to greater public transparency. Associate GIS Administrator Although the city’s use of geographic information system applications has expanded greatly, the department has not added staff in the past 12 years. Today, GIS is the primary application for: •Police and fire dispatch •Permitting and land management •Asset management and public works work orders •Water and wastewater asset management •Pavement management •Requests for public works service from the community •Parks and recreation class registration and space reservations •Sewer, tree, storm drain and other inspections The Associate GIS Administrator will support the GIS Division in managing complex, server­based GIS technology; assist with system integration efforts, scripting data automation and performing system performance monitoring and tuning; and provide backup capabilities to the lead GIS Administrator and will significantly enhance business continuity. This position will also create additional capacity to deploy the city’s first Web GIS platform, which will host a new suite of intranet applications, a spatial business intelligence capability as well as advanced capabilities such as cloud­based GIS collaboration, community engagement and an open data portal. All these services directly align with the “Connected Carlsbad”plan and will greatly enhance the city’s data­driven decision­making capabilities. FINANCIAL MANAGEMENT AND REPORTING Proper financial reporting and accounting is needed to ensure timely compliance with regulations, improve business decisions, and ensure proper internal controls and oversight. The number of accounting standards has increased 70% since fiscal year 2007­08. During this time, staff resources dedicated to these responsibilities has been reduced from five to three. Added complexity in new revenue sources, such as SB1 Gas Tax and SWRCB Prop 1 grants, further taxes existing resources. Without additional staffing in this area, the city could risk negative audits that, in turn, could affect federal funding levels and the city’s credit rating. Accountant The accountant position will improve the Finance Department’s ability to produce timely reports that comply with regulations and support daily management decision making citywide. This position will also enable the city to identify potential new revenue streams, develop an automated end to end accounts payable system and improve the transparency of the city’s financial information. F­5 City of Carlsbad 2019­20 Operating Budget EFFECTIVE HUMAN RESOURCE MANAGEMENT Properly managing and supporting the city’s workforce is critical to providing the high level of service expected by the Carlsbad community and operating the city in the most efficient and effective manner possible. The city requires additional staff resources in the following three areas to support this goal: Compliance:Recent changes in legislation have placed stricter requirements on employee training related to sexual harassment prevention and ethics and testing for drugs and alcohol. These changes require additional resources to ensure proper implementation and reporting. There is also an increased need to track the approximately 1,200 employee training records to comply with the law and reduce exposure when responding to complaints and litigation. Employee Engagement:Recruiting and retaining the very best possible employees is critical to the city’s mission of setting the standard for high quality municipal services. Employee engagement is the single highest determinant of employee retention and performance. The city has successfully increased overall employee engagement from 61 percent in 2015 to 73 percent in 2018. Sustained effort in this area will be needed to maintain engagement levels above the government benchmark of 64 percent, reduce costly employee turnover, and continue to serve the community with the most qualified employees available. Workforce Development:Employee training and development programs are needed for compliance and to help ensure the city’s workforce continues to perform at the highest levels. There are approximately 40+ employee learning and development trainings (including supervisor and leadership training) currently being managed primarily by part time staff in the Human Resources Department. Management Analyst The Management Analyst will ensure the city is in compliance with the DOT program, DMV program, Department of Justice (DOJ) and I­9 compliance as well as participate in labor negotiations and assist with employee relations and training and development. Specific duties will include: x Develop and update administrative and Human Resources related policies and procedures. x Assist with reviewing, analyzing, identifying and recommending appropriate training and development programs, including assisting with the development of an in­house supervisor academy. x Develop an HR template library for city supervisors and managers as reference for discipline and performance management. x Assist with employee relations, including all levels of disciplinary action. x Assist with fact­finding investigations, prepare report of findings, make recommendations, advise and assist departments in resulting personnel actions. x Assist with representing the city in contract negotiations with represented employee groups and meet and confers. x Assist HR Manager as the city's representative in liaison to federal/state regulatory agencies as it relates to compliance and legal issues. x Provide professional staff support to departments, including interpretations of laws, rules, regulations and policies related to human resource programs. F­6 City of Carlsbad 2019­20 Operating Budget Human Resources Technician This position would manage compliance training programs and support trainings for employee engagement and workforce development. This includes research, development, coordination and implementation of new or existing trainings. Senior Office Specialist This position will play a lead role in the areas of 1) Safety and Security 2) Compliance 3) Records Retention and 4) Customer Service. x Create/maintain ID badges and building access control for all hew hires, contractors, volunteers. x Maintain Livescan results from Department of Justice (DOJ) (criminal records) for potential new and current employees. x Respond to background checks for other police agencies. x Audit I­9 forms and conduct E­Verify (to begin 7/1/19) for all new hires. x Manage DMV pull notice program for all employees (approx. 1,300). x Maintain employee records (personnel files, worker’s compensation files etc.). x 2nd floor receptionist for all walk­ups and appointments serving multiple departments (HR, Public Works, IT, Office of the Treasurer and Finance). x Assist with DOT compliance program, including random drug testing. x Assist with new hire orientation and onboarding. x Manage incoming mail/inquiries from the public. Learning Management System To help the city meet its compliance and ongoing employee education goals a new electronic learning management system (LMS) is needed. An LMS would allow for efficient enrollment, scheduling, management, progress tracking and reporting of mandatory and voluntary training. Used by all employees and their supervisors, system would provide a user­friendly way of delivering citywide training and ensuring mandated training regulations are met. F­7 City of Carlsbad 2019­20 Operating Budget ADMINISTRATIVE SERVICES | FINANCE Account: 0011310 Fund: General ABOUT The Finance Department’s mission is to ensure that the City of Carlsbad makes sound financial decisions by setting and implementing a strategic financial management plan. The department takes pride in accomplishing this mission by maintaining individual and departmental credibility; working together as a team; and consistently striving to go above and beyond expectations. SERVICES x Long­range financial planning and budget management. x General accounting and reporting. x Debt management. x Purchasing. x Payroll and human capital management system administration. x Receiving, messenger, and mail services. F­8 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS The Finance Department is responsible for assisting in the stewardship of the city’s assets and liabilities, helping to ensure that information is provided in an effective and timely manner so that the best financial decisions can be made. This was accomplished through the completion of the following tasks: x Closely monitored the economy and provided updates to the City Council on the city’s Ten­ Year Financial Forecast to ensure the General Fund remained in balance throughout the year and into the future. x Worked with the Information Technology and Human Resources Departments to upgrade the Lawson HR/Payroll system and move it to a more sustainable platform. x Worked with the Housing and Neighborhood Services Department to help address unlicensed short­term vacation rentals. x Initiated a citywide Amazon Business Program to help streamline purchasing processes. x Started a citywide cost of service study that utilizes a new approach to costing city services. x Maintained a balanced budget without using city reserves. x Implemented a new accounting standard (GASB 75) to address the accounting for other post­retirement benefits (OPEB) of the city. x Began implementing California Senate Bill 523 dealing with ambulance billing. x Began implementing an upgrade to the city’s cashiering system to a PC compliant platform. x Completed the first year of a new Finance internship program. x Conducted department­wide customer service training providing front­line employees with additional tools for top quality customer service. x Collaborated with code enforcement to share employee resources to create better coordination between the business license division and code enforcement. x Completed a review of the city’s telecom expenses. GOALS | OBJECTIVES | PRIORITIES x Continue to monitor the economy and its impact to the Ten­Year Forecast to ensure the General Fund remains in balance. x Continue to audit internal operations of the city, as well as external vendors/customers as appropriate. x Complete the upgrade of the city’s timekeeping system (SumTotal). x Complete a business process redesign of the city’s current financial information system (IFAS). x Begin an upgrade of the city’s current financial information system to the latest platform (ONESolution). x Adopt a local debt policy in accordance with State Assembly Bill 1029. x Perform a close­out analysis for Bridge & Thoroughfare District No. 3 (Canon Road West). x Work with the Information Technology Department to develop a strategic plan for a future Enterprise Resource Planning (ERP) system. x Continue the roll out of the city’s new accounts payable electronic funds transfer (EFT) program. x Continue to work with Construction Management and Inspection (CM&I) on the refunding of outstanding developer deposits. x Complete the upgrade of the city’s cashiering system to a PC compliant platform. F­9 City of Carlsbad 2019­20 Operating Budget x Research a new transient occupancy tax (TOT) tracking system. x Implement a new false alarm system. x Upgrade the city’s utility billing system to a new, modern version. This will allow for greater flexibility to meet changing demands, align with current utility technology, and increased citizen visibility to utility data. x Complete the Fiscal Year 2019­20 Master Fee Schedule update, and Cost of Service Study. x Implement a new Selectron IVR Solution to help address incoming utility billing calls. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time Accountant. x The addition of 0.5 full­time equivalent in part­time staff in the Mailroom. x The addition of 1.0 full­time equivalent in part­time staff in the Financial Reporting and Accounting Group. x Budget increase for the funding of an external auditing program to conduct transient occupancy tax, franchise fee and business license audits. F­10 City of Carlsbad 2019­20 Operating Budget ADMINISTRATIVE SERVICES | RISK MANAGEMENT Account: 6121930 Fund: Internal Service ABOUT Risk Management administers funding of the self­insured and insured portions of the city’s liability insurance program which helps protect the city’s financial interests. Risk Management works closely with the city attorney’s office, along with outside legal counsel, to monitor, control, and resolve litigated claims. Risk Management also works to recover monetary losses to city property caused by the negligence of third parties, and oversees the city’s safety program. The risk manager serves as the city’s Americans with Disabilities Act (ADA) Coordinator and assists with ongoing efforts of the city to comply with Title II of the ADA. Risk management is an internal service fund that is charged to departments based on the five­year average claims by department, total percentage of organization headcount, and number of vehicles in the city fleet. F­11 City of Carlsbad 2019­20 Operating Budget SERVICES x Handle all liability claims received by the city. x Litigation management. x Loss prevention. x Purchase of insurance products. x Subrogation. x Insurance review for contracts. x Safety program oversight. RECENT ACCOMPLISHMENTS x Retained the services of a safety consultant to assist with enhancing the city’s safety program. x Took the lead in initiating a law suit against the developer of the safety training center for construction defects which resulted in a $1.7 million settlement to the city. x Worked with the contractor for Alga Norte Park to correct ADA deficiencies made during initial construction. GOALS | OBJECTIVES | PRIORITIES x Move to another liability insurance excess pool for expanded coverage at a more competitive cost. x Enhancement of the city’s safety program to ensure better safety training of employees and fewer accidents. x Continue aggressive follow­up on subrogation efforts to increase city loss recoveries. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x Modest increase in professional services to fund safety and loss control consultant costs. x Modest increase to cover higher liability insurance premiums for the coming year. F­12 City of Carlsbad 2019­20 Operating Budget ADMINISTRATIVE SERVICES | HUMAN RESOURCES Account: 00115XX Fund: General ABOUT The Human Resources Department provides services for the employees of the city so they, in turn, can provide the highest level of service to the public we serve. Many of the responsibilities of the department serve to support the creation of a high­performance work culture that is able to carry out the vision for the organization as defined by the City Council and the City Manager. SERVICES x Recruitment and onboarding. x Employment compliance. x Workforce planning. x Employee training and development. x Employee engagement. x Employee relations. x Labor relations. x Classification and compensation. F­13 City of Carlsbad 2019­20 Operating Budget x Human Resources technology and automation. x Employee benefits. x Managing employee leaves of absence. x Payroll data entry. RECENT ACCOMPLISHMENTS The FY 2018­19 began the first year of a three­year effort to enhance employee engagement across all city departments. This was designed to increase levels of employee satisfaction, while at the same time increase the level of contribution employees were providing toward the accomplishment of the city’s goals. Some of the key accomplishments include: x Introduced new training and other resources to support the employee development/employee engagement­focused culture. Highlights included training on “Engaging Your Employees,” “Creating an Individual Development Plan,” “Coaching Conversations” and the addition of 24 videos on how to give feedback and develop employees. x Enhanced the employee onboarding experience such that newly hired employees are exposed to a process that is well organized, welcoming, and designed to acclimate them to working for the city more quickly and efficiently. x Implemented new employee recognition and appreciation programs, including several wellness related offerings. x Coordinated an onsite education program for city staff to obtain a Master’s in Public Administration (MPA) degree. x Updated the recruiting strategy for safety positions. x Created a branding strategy on social media for citywide recruitments. x Conducted an employee engagement survey to assess the impact of employee engagement efforts. Realized a 12% increase in citywide employee engagement over a three­year period. x Assisted in the creation of a building access policy; created a process for employee identification badges to add security to city facilities. Recruitments (full and part-time)FY 13-14 FY 14-15 FY 15-16 FY 16-17 FY 17-18 Number of applicants processed 9527 8551 8037 9544 9455 Number of new hires 284 299 260 292 309 Number of promotions (full­time only)47 41 31 58 53 GOALS | OBJECTIVES | PRIORITIES x Continue to provide training and support to the organization during year two of the employee engagement effort by maintaining existing efforts and introducing additional courses. x Enhance the onboarding experience to include a robust introduction to city culture. x Provide all state and federally mandated training to all employees so that the city is in compliance with state and federal law. x Acquire software and successfully implement a Learning Management System (LMS) to increase our ability to track training compliance; track goals, success metrics and development plans; provide data analytics on the education/skills/training of the workforce and increase efficiency with training enrollment, calendaring and reminders. F­14 City of Carlsbad 2019­20 Operating Budget x Successfully negotiate labor contracts with the Carlsbad Police Officers’ Association (CPOA), the Carlsbad Police Management Association (CPMA) and the Carlsbad Firefighters’ Association (CFA). SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The primary budget objectives for the Human Resources Department in this year’s budget center around achieving compliance with federal and state mandates, improving data analytics through the purchase of a Learning Management System, making process improvements to increase efficiency and effectiveness, and increasing customer service to the city’s employee population. x The addition of 1.0 full­time Human Resources Technician. x The addition of 1.0 full­time Management Analyst. x The addition of 1.0 full­time Senior Office Specialist. x The addition of 1.5 full­time equivalent in part­time staff to aid recruiting efforts. x Increases in budget for city­wide employee engagement and training. F­15 City of Carlsbad 2019­20 Operating Budget ADMINISTRATIVE SERVICES | HUMAN RESOURCES: WORKERS’ COMPENSATION Account:611 Fund: Internal Service ABOUT Workers’Compensation is an internal service fund that is charged to departments based on the five­ year average claims by department and total percentage of organization headcount. This fund is used to pay for all city expenses associated with work­related injuries and illnesses. SERVICES x Working with injured employees and their physicians to ensure timely medical treatment is obtained. x Coordinating employees’ return to work (including light duty assignments). x Working directly with injured employees to settle their outstanding claims without litigation. x Striving to reduce the number of lost days of work due to work­related injuries and illnesses. F­16 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS Workers’ Compensation FY 13-14 FY 14-15 FY 15-16 FY 16-17 FY 17-18 Average lost days per claim 23.1 18.1 10.6 34.2 23.8 Number of litigated claims 13 12 9 9 1 GOALS | OBJECTIVES | PRIORITIES x Continuing to improve systems to monitor lost days of work. x Sharing workers’ compensation data with management to effect change, especially in key departments. x Make recommendations to reduce the number of days an employee is out of the workplace due to a work­related cause. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. F­17 City of Carlsbad 2019­20 Operating Budget ADMINISTRATIVE SERVICES | HUMAN RESOURCES: SELF­INSURED BENEFITS Account: 613 Fund: Internal Service ABOUT The Self­Insured Benefits Fund is used to pay dental insurance administration fees and claim expenses for all employees as well as a portion of retiree post­employment health benefits. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET As of July 2018, the city moved from being self­insured for dental to paying a set monthly insurance premium for all employees. Dental insurance premium payments are now made through the city’s payroll trust funds consistent with health insurance premiums and other employee benefits. F­18 City of Carlsbad 2019­20 Operating Budget ADMINISTRATIVE SERVICES | INFORMATION TECHNOLOGY Account: 640, 641 Fund: Internal Service ABOUT The Information Technology Department supports the technology needs of all city departments. There are seven specific divisions within Information Technology each with specific responsibilities to help the other city departments meet their goals. Information technology is an internal service fund that is charged to departments based the number of employees, IT assets, and specialized software and applications, and collects money for both maintenance and replacement of IT assets. SERVICES x Administration – oversite of the department’s use of resources and formation of priorities. x Operations –implementation and support of citywide technology infrastructure and security. x Applications –implementation and support of citywide software applications and systems. x GIS –implementation and support of citywide spatial and geographical data systems. x Project Management –ensures all technology implementations and system upgrades are performed in a standardized methodology. x Client Services –citywide service desk and PC support. x Public Safety –technology implementation and support specifically designed for the Police and Fire Departments unique requirements. F­19 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x Security patching and policy. x Migration to government cloud services. x Completed migration to Windows 10. x Application software systems implementations and upgrades–including GovQA, Utility billing, Lawson, Voyager, Ecitations, Ipayment, and citywide managed access. x Audio and visual hardware and software in the council chamber and meeting rooms. x Completed over 5,300 service desk tickets. x Replaced over 700 PCs and installed over 100 monitors. x Completed implementation of asset management module in ServiceNow. x Began implementation of change management module in ServiceNow. x Replacement of 911 phone system and call recorder. GOALS | OBJECTIVES | PRIORITIES x Continue to modernize and strengthen IT infrastructure. x Develop and implement a plan to upgrade, replace or sunset software applications. x Build capacity of data­driven government. x Continue to leverage technology to increase proficiencies citywide. x Develop plan for device obsolescence, upgrade and replacement policies. x Complete implementation of a unified communications platform that includes voice, video and digital capabilities. x Complete the design and implementation of a fiber network to connect city facilities. x Upgrade of: utility billing and cashiering systems, financial system, Public Works work order software, and utilities mobile work order software. x Complete implementation of: new false alarm billing system, council inquiries system, learning management system, a project portfolio management system, and a staff report management system. x Begin enterprise content management system upgrade or implementation. x Implementation of inbound interactive voice response software. x Begin procurement of a new computer aided dispatch/mobile system. x Replace crime scene investigation technology. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time IT Security Analyst. x The addition of 1.0 full­time Client Systems Administrator. x The addition of 1.0 full­time GIS Associate Administrator. x The addition of 1.5 full­time equivalent in part­time staff. x Increased budget for expanding the maintenance, licensing and bandwidth citywide. x Establishment of security services and security operations center. x Continue implementation of the police department one computer per officer program. x Increased budget for expanding the license plate reader program. x Modernize and strengthen IT infrastructure, focusing on upgrading key applications. x Support Connected Carlsbad initiative. x Develop and implement a citywide network master plan. x Transition to a unified communications platform. F­20 City of Carlsbad 2019­20 Operating Budget ADMINISTRATIVE SERVICES | MISCELLANEOUS NON­DEPARTMENTAL Account: 0019xxxx Fund: General ABOUT The Miscellaneous Non­Departmental accounts for all General Fund transfers to other funds, City Council Contingencies and other miscellaneous General Fund expenses, such as outside legal counsel, property tax administration fees, city­wide dues and subscriptions and Innovation Fund expenditures. G­1 City of Carlsbad 2019­20 Operating Budget POLICY & LEADERSHIP The City of Carlsbad follows a council­ manager form of government, where elected City Council members provide direction on the policies and regulations that govern the operations of the city. The Policy & Leadership branch includes the following areas: •Office of the City Council •City Treasurer (elected) •Office of the City Manager •Office of the City Attorney •Community Outre •Office of City Clerk (elected) members of the city’s boards, commissions and committees. The Office of the City Manager handles administration and oversight of the city organization, including hiring the city workforce, supervising city departments and ensuring the City Council’s policy priorities are met. Scott Chadwick City Manager 760­434­2820 manager@carlsbadca.gov G­3 City of Carlsbad 2019­20 Operating Budget KEY CHANGES –POLICY AND LEADERSHIP LEGISLATION AFFECTING CARLSBAD The regulatory environment for cities today is more complex than ever before. In recent years new laws have emerged affecting: •Housing •Water conservation •Greenhouse gas emissions •Local jails •Storm water pollution •Fire prevention In many cases, these new rules are decided without input from cities, yet carry with them mandatory actions requiring significant resources. In other cases, the laws take control away from local decision makers. The Carlsbad City Council has not completed a comprehensive update of its legislative platform since 1988. In October 2018, the City Council directed staff to complete this update as well as an overarching strategy to increase engagement in legislative affairs. Intergovernmental Relations Manager (Working Title) The Intergovernmental Affairs Manager will maintain an updated legislative platform reflecting the City Council’s policy priorities and oversee the city’s government relations and public affairs initiatives. This includes managing the city’s lobbyists, coordinating communication with legislative offices, and arranging testimony and other engagement on proposed legislation. This position will also serve as a single point of contact for other government agencies in the region to ensure close coordination of activities affecting the Carlsbad community. Assistant City Attorney The Assistant City Attorney will help support city’s legislative platform and other legislative initiatives requested by the City Council.Without this position, the City Attorney’s Office will not have the necessary resources to meet City Council expectations surrounding legislative engagement. BUSINESS INTELLIGENCE AND MANAGEMENT The city currently lacks comprehensive citywide data collection, quality control, management, governance or distribution policies, protocols or standards for its more than 100 digital applications. As a result, the city is not harnessing the business intelligence available to assist in data­driven decision making, something increasingly important in today’s fast paced, complex environment. The city previously had a staff person dedicated to this role in the IT Department. That position was reclassified in 2016 to meet urgent IT system needs. Business Intelligence & Analytics Manager The Business Intelligence & Analytics Manager would serve as a technical expert in the development and implementation of citywide data analytics and business intelligence projects, systems and management. The role includes developing decision support systems solutions, supporting departments on special projects, developing data policies, governance and management, and ensuring data collection, quality control, management and governance meet or exceed best practices. This manager will also oversee compliance with state, federal and international data standards. For G­4 City of Carlsbad 2019­20 Operating Budget example, the California Consumer Privacy Act was passed in 2018 and goes into full effect on January 1, 2020. This position would help ensure that companies that contract with the city are compliant with this law and other data related laws. This position will also provide expert support to the city’s legislative affairs efforts to ensure state rules regarding data collection, governance, privacy and disclosure are followed and the interests of the city are represented when new legislation is considered. Administrative Secretary The Administrative Secretary will support the newly created Deputy City Manager, Community Services, position. Duties will include managing legal documents for review and signature, coordinating the review of staff reports from departments in the branch, preparing and proof­reading memos, providing general administrative support and assisting with Citizens Academy and other special programs and events. Digital Engagement and Analytics Plan Funding has been added to the budget to develop and begin implementation of a citywide strategy to better engage with community members through digital communication channels. This includes assessing the city’s existing tools, programs and contacts and then evaluating all existing analytics (website, social media, email campaigns, online public engagement, app usage, etc.). The end result will be an efficient and measurable approach that enables the city to reach the right people at the right time through the channels they prefer. This communication and engagement will be organized around interests rather than city departments and individual programs, providing a better community member experience. G­5 City of Carlsbad 2019­20 Operating Budget POLICY AND LEADERSHIP | OFFICE OF THE CITY COUNCIL Account: 0011010 Fund: General ABOUT As the legislative body of the city, the City Council establishes the policies and regulations under which the city operates. SERVICES The City Council provides approved direction, policies and regulations that govern the operations of the city. The City Council appoints residents to serve on various Boards and Commissions and may serve as city representatives on external boards consistent with city rules. As public officials, they are also a conduit for public inquiries that are managed by the Office of the City Manager. GOALS | OBJECTIVES | PRIORITIES Beginning in the fall of 2019, the City Council will transition to a biennial Strategic Goals setting process. The City Council’s current Strategic Goals, approved in 2018, are to: x Work with state legislators and California State Parks to execute a long­term coastline management agreement. G­6 City of Carlsbad 2019­20 Operating Budget x Amend the duties of the Traffic Safety Commission to include advising the City Council on mobility and safety matters related to pedestrian, bicycle and vehicular modes of travel through and within Carlsbad. x Enhance the health and vitality of the Village and Barrio by obtaining all outside agency approvals needed to implement a Village and Barrio Master Plan by 2020. x Break ground on a new city hall at a site designated for a future civic center complex by 2023. x Break ground on lowering the railroad tracks in a trench through the Village to improve safety, community connectivity, quality of life and economic value by 2023. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET None. G­7 City of Carlsbad 2019­20 Operating Budget POLICY AND LEADERSHIP | OFFICE OF THE CITY TREASURER Account: 0010310 Fund: General ABOUT The Office of the City Treasurer provides cash and investment management services which adhere to the city’s Statement of Investment Policy and meet the changing investment needs of the city to optimize investment returns, consistent with maintaining safety of principal, and ensuring sufficient liquidity and total return. SERVICES x Cash and investment management. x Reporting and oversight. RECENT ACCOMPLISHMENTS x Worked with the City Council to address investment strategies as they pertain to corporate notes. x Held quarterly Investment Committee meetings to assist in compliance with the Investment Policy. x Assisted with planning of the upcoming utility billing software upgrade. x Assisted with the Parks and Recreation implementation of their new CivicRec registration software system. x Actively participated in the city’s semi­annual Citizens Academy. G­8 City of Carlsbad 2019­20 Operating Budget GOALS | OBJECTIVES | PRIORITIES x Anticipate and meet the changing investment needs of the city in order to optimize investment returns, consistent with maintaining safety of principal, and ensuring sufficient liquidity. x Work with the Finance Department on the upgrade of the city’s cashiering and financial information system. x Work with the Utilities and Finance Departments on the utility billing upgrade. x Further develop the Treasury page of the city’s website, informing the community of the mission of the Office of the Treasury, the city’s Investment Policy, and investment activities. Use the website as a forum to receive and respond community comments and questions. x Continue to participate in the city’s Citizens Academy. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x Increase the Assistant to the City Treasurer’s position from a 0.75 full­time position to a 1.0 full­time position. G­9 City of Carlsbad 2019­20 Operating Budget POLICY AND LEADERSHIP | OFFICE OF THE CITY MANAGER Account: 0011010 Fund: General ABOUT The City Manager’s office is dedicated to continuous improvement that fosters the well­being of a high performing organization that delivers impactful results to further the public good. SERVICES The City Manager’s office provides City Council support, administrative leadership, policy development management, innovation, data­driven decision­making resources, and general management of public communication. RECENT ACCOMPLISHMENTS x Realigned city organizational structure to empower decision­making at the right levels of management and deliver excellent service to the public. x Recommended and City Council approved transitioning from an annual to biennial City Council Strategic Goal Setting to allow for more robust community engagement and data­ informed dialogue. x Proposed and City Council approved resources to meet increasing public inquiries, including providing a digital correspondence system that will improve responsiveness and provide data insights. G­10 City of Carlsbad 2019­20 Operating Budget x Updated city policy to ensure internal communication and external communication with the public is consistent, professional and effective across all departments, functions and services. x Revised the community input process for public participation in budget prioritization to ensure timely and relevant input in addition to increasing participation using a digital platform. x Guided departments in evaluating outdated policies and procedures with the goal of ensuring they are relevant, modernized, efficient and optimized to inform organizational activity. x Revised the internal budget process to improve transparency and ensure the accountable use of city resources. x Oversaw the development of a cross­departmental infrastructure prioritization process for the Capital Improvement Program that will lead to more efficient evaluation and deployment of projects. x Launched an internal innovation thinking and prioritization service for city departments, provided by the Chief Innovation Officer, in addition to training city budget analysts in program evaluation and data­informed budget development. GOALS | OBJECTIVES | PRIORITIES x Grow the community engagement and transparency efforts to foster authentic civic engagement with residents, organizations and businesses. x Increase intergovernmental collaboration and legislative advocacy with local, state and federal governments to further the City Council adopted legislative platform and support as­ needed special projects. x Build capacity for citywide data governance, collection, and management in addition to cross­departmental development of associated policies and protocols. x Further train employees in process improvement, program evaluation, key performance indicator development, and analytics skills. x Equip employees with innovation aptitude, cultivate a future­ready reputation, and drive the cross­departmental implementation of the Connected Carlsbad strategy. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time Business Intelligence and Analytics Manager. x The addition of 1.0 Administrative Secretary. x The addition of 1.0 full­time Intergovernmental Affairs Manager. x The addition of 0.5 full­time equivalent in part­time staff. G­11 City of Carlsbad 2019­20 Operating Budget POLICY AND LEADERSHIP | OFFICE OF THE CITY ATTORNEY Account: 0011210 Fund: General ABOUT The Office of the City Attorney consists of the city attorney, two assistant city attorneys, two deputy city attorneys and support staff. The city attorney is appointed by the Mayor and City Council. SERVICES x Advise City Council, committees, boards and commissions. x Prepare and review ordinances and resolutions. x Provide opinions on legal questions submitted by the City Council, City Manager or other city officer. x Attend City Council meetings as well as meetings of other boards and commissions as deemed necessary. x Negotiate and prepare all contracts. x Represent the city in court proceedings and report to the City Council on litigation. x Enforce city laws and regulations. x Prepare contracts, forms, and instruments for approval or execution. x Appear on behalf of the city before regulatory and legislative agencies. G­12 City of Carlsbad 2019­20 Operating Budget RECENT ACCOMPLISHMENTS x Obtained defense verdicts or dismissals in several lawsuits seeking over $7 million in damages. x Negotiated settlements in city­initiated construction defect lawsuits resulting in recouping approximately $1,333,000 in damages to the city. x Implemented city prosecution program for criminal complaints for misdemeanor violations of the Carlsbad Municipal Code. (Previously these prosecutions were handled by the District Attorney’s office.) x Drafted comprehensive updates to existing ordinances as well as new ordinances regulating street vendors, micromobility, expressive activity, and electric vehicle charging stations for City Council consideration. GOALS | OBJECTIVES | PRIORITIES x To provide quality and timely legal advice to all elected and appointed city officials and all major service areas, assisting them in making sound legal decisions to carry out the goals of the City Council. x Complete comprehensive update of Municipal Code, City Council policies and administrative orders. x Support City Manager in strategic operations related to ongoing and significant capital projects. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x The addition of 1.0 full­time Assistant City Attorney, offset by a 0.50 part­time reduction. G­13 City of Carlsbad 2019­20 Operating Budget POLICY AND LEADERSHIP | COMMUNITY OUTREACH & ENGAGEMENT Account: 0011012 1381010 Fund: General Local Cable Infrastructure Fund ABOUT The goal of the city’s community outreach and engagement program is to ensure mutually beneficial, two­way communication with internal and external audiences about city issues and services, leading to a more responsive and transparent government. This program is carried out by communicating about issues of interest to the community; developing meaningful public involvement programs for city issues that engage the community in city decision making; increasing government transparency and service by providing timely, accurate and easy to understand information about city programs and services; promoting participation in library, cultural arts, parks and recreation programs and services; helping city staff be aware of and understand city issues; providing ongoing communication skills training for city staff; and providing communication support during activation of the city’s Emergency Operations Center. G­14 City of Carlsbad 2019­20 Operating Budget SERVICES Informational materials x Develop fact sheets, fliers, newsletters, Q&A documents, videos and other communication pieces that further understanding of city issues, news, services and events. Online communication x Manage the city’s website, social media, email communication and other digital communication channels. Cable channel x Enable the community to watch City Council meetings and find out about city issues, news, services and events on a 24/7 channel stream. Community outreach and involvement x Develop programs that enhance public involvement in city government decision making. Media relations x Provide accurate, timely information to the media. Training x Provide communication skills training to city staff. Internal communication x Provide easy access, through a variety of channels, to information of interest to and affecting city employees. Emergency communication x Maintain a trained team of city staff and updated action plan to ensure the community has access to important information during an emergency. RECENT ACCOMPLISHMENTS x Developed a new approach to community engagement, including staff training, planning principles, and a public involvement tool kit. Conducted public involvement processes on issues including a new city hall and civic center, Buena Vista and Veterans Memorial park planning, expressive activities, airport issues and the city budget. x Continued to build the city’s social media presence, with an approximate monthly Facebook reach of 150,000 and 8,000 post engagements. x Increased Instagram followers to 6,800, an increase of 37% over 2018, and Twitter followers to 17,000, an increase of 23% over 2018. x Maintained an email database of 50,100 contacts and distributed a total of 411 targeted emails regarding city issues, programs and events. x Produced and distributed more than 250 news releases, columns and articles about city services, issues and programs. x Produced 130 videos and generated a total of 254,000 total YouTube channel views. x Launched a new employee intranet blog and produced an average of three articles and blog posts a week. Launched an employee YouTube channel and produced more than 40 employee videos, with a total of 6,500 views. G­15 City of Carlsbad 2019­20 Operating Budget GOALS | OBJECTIVES | PRIORITIES x Develop a new process to centralize writing staff reports, responses to resident inquiries and other materials so they are clear and accessible to a general audience. x Continue to increase the city’s capacity to involve community members in city decision making, including an update of the Carlsbad Community Vision and the initiation of the Housing Element update, among other issues. x Transition to new digital communication channels to reduce printing and paper usage and make access to city information convenient for those who prefer these channels. x Continue to update communication methods to provide more information online, through its website and social media sites, in addition to traditional communication channels. SIGNIFICANT CHANGES IN THIS YEAR’S BUDGET x Funding has been added to the budget to develop and begin implementation of a citywide strategy to better engage with community members through digital communication channels. G-16 City of Carlsbad 2019-20 Operating Budget H­1 City of Carlsbad 2019­20 Operating Budget CAPITAL IMPROVEMENT PROGRAM The City of Carlsbad Capital Improvement Program (CIP)reflects the city’s ongoing commitment to maintaining the highest standards of quality facilities for our community today and in the future. It is a planning document, not a commitment for spending. The 15­year program outlines the expenditure plan for future capital projects and the corresponding revenues to pay for those expenditures. Projects that are shown in the Capital Improvement Program are generally defined as any construction, rehabilitation or replacement of major infrastructure such as streets, libraries, parks, fire stations and administrative facilities, water, sewer and drainage facilities, and other facilities that are located on or in the ground. In most cases, the total construction cost of each of these assets is recorded and tracked as part of the city’s inventory of capital infrastructure assets and other city­ owned property. Once the Council adopts the proposed annual Capital Improvement Program budget, projects receive an appropriation that authorizes spending in the amount specified for the adopted fiscal year only. Estimated budget information is shown for a 15­year period to provide the most comprehensive information about known future projects. Spending authority in future years is not granted until adoption of the annual proposed Capital Improvement Program budget associated with each year. Carlsbad’s philosophy is to take a proactive, long­range planning approach to building high quality facilities and infrastructure that support the needs and priorities of the community. INVESTING IN OUR QUALITY OF LIFE As the city continues to grow and develop, there is a corresponding increase in the demand for development­related services and new facilities. To ensure that the necessary infrastructure and facilities are built on a schedule that meets or exceeds this demand, the citizens of Carlsbad adopted a Growth Management Plan in 1986. The plan was established to manage development within the city by linking residential, commercial, and industrial development directly to standards for availability of public services and facilities. The Growth Management Plan states that unless a standard level of facilities is available to meet new demands resulting from the city’s growth, development cannot proceed.The detailed level of planning required by Growth Management has allowed Carlsbad’s Capital Improvement Program to anticipate the funding needed for capital improvements in the next 15 years. Facilities such as community centers, parks, and fire stations have been constructed and opened to the public under this program. The Capital Improvement Program has been designed to specifically address areas where new or expanded facilities will be needed to maintain compliance with the adopted performance standards. With the adoption of the FY 2019­20 CIP, compliance with the Growth Management Plan is continued. H­2 City of Carlsbad 2019­20 Operating Budget In recent years, there has also been an increased demand for resources to modernize, repair, and replace existing infrastructure. Prudent financial planning has ensured ongoing funding for these projects as well, for many years into the future. About half of Carlsbad’s comprehensive capital plan encompasses numerous asset management programs, which ensure adequate inspection, maintenance, and replacement of buildings and parks, water, sewer and drainage systems, bridges, and roadways systems. PROJECT EVALUATION Development of the Capital Improvement Program is a team effort involving all operational departments, the city manager’s office, City Council, and the community.A number of factors are considered when putting together projects for the 15­year program. As the Capital Improvement Program is implemented throughout the year, staff continually re­ evaluate projects’ scopes, costs and schedules to responsibly and cost­effectively manage infrastructure assets at the required levels of service throughout their lifecycle. Project charters are updated to include project description, location, summary of need, justification including any legislative or policy citations, cost estimates and project scores. Community feedback on infrastructure needs is considered and incorporated as appropriate. The Capital Improvement Program is then fully vetted at multiple levels of the city organization by appropriate staff using an inclusive and transparent process, and reviewed on a quarterly basis. Capital Improvement Program Public Health and Safety City mission, vision and organizational values Community values City Council Goals Governing and Policy Documents Funding availability Environmental Review H­3 City of Carlsbad 2019­20 Operating Budget FISCAL YEAR 2019­20 APPROPRIATIONS In the FY 2019­20 CIP, there are approximately 261 continuing and new projects planned over the next 15 years. The FY 2019­20 Capital Improvement Program outlines approximately $53.6 million in new appropriations to provide additional funding for the continuation of existing projects as well as funding for new projects. Projected revenues during the same fiscal year are estimated at $51.4 million. Civic Buildings and Facility Maintenance $10.4 million This category includes a variety of facilities such as fire stations, libraries and the new City Hall. Costs include repair, maintenance, and replacement of civic buildings. Parks $1.1 million Projects include improvements and enhancements to existing parks, such as playground resurfacing, picnic areas and other needs identified by the community and in recently updated parks master plans. Drainage $2.5 million The city’s drainage infrastructure plays an important role in handling storm water runoff flows, as well as maintaining the water quality of the city’s creeks, lagoons and ocean. As the city continues to age, it is increasingly necessary to balance repairing and replacing the existing lines with enhancing the current infrastructure to accommodate future needs. Sewer $11.3 million The city’s sewer, or wastewater, projects include numerous pipeline construction and rehabilitation projects, as well as improvements to the Encina Wastewater Treatment facility. Most new lines are built and paid for with impact fees collected with new development. Water and Recycled Water $10.6 million Future water and recycled water projects include construction of new pipe lines, replacement of existing waterlines and reservoir improvements. In FY 2019­20, Carlsbad Municipal Water District celebrates its thirtieth year producing and delivering recycled water. Streets and Circulation System $17.0 million People of all ages and abilities want to go places safely and conveniently in Carlsbad, whether they drive, walk, bike, or ride a bus or train. Carlsbad continues to invest in modernizing roads, leveraging technology to improve traffic systems, and making timely repairs and rehabilitation of the roadways, bridges, sidewalks and other assets in public rights of way throughout the city. H­4 City of Carlsbad 2019­20 Operating Budget NEW CIP PROJECTS Avenida Encinas Pedestrian Access Improvements Category: Circulation system Funding Source:Gas Tax Managing Department: Transportation Funding Design $ 8,000 Construction $ 67,000 TOTAL $ 75,000 About This Project To connect area businesses and restaurants, a new crosswalk featuring rapid rectangular flashing beacons will be installed. The project will also create pedestrian access at the intersection of Palomar Airport Road and Avenida Encinas by modifying the traffic signal and restriping the road. Project Need The General Plan Mobility Element seeks to increase transportation options and improve connectivity within the city for all modes of travel. These improvements will enhance safe pedestrian access to area businesses and restaurants. Location Avenida Encinas north of Palomar Airport Road H­5 City of Carlsbad 2019­20 Operating Budget Aviara and Hidden Canyon Parks Playground Safety Resurfacing Category: Park Development Funding Source: Infrastructure Replacement Managing Department: Parks & Recreation Funding Study $ 10,000 Design $ 35,000 Construction $ 555,000 TOTAL $ 600,000 About This Project The existing poured­in­place safety surfacing at both playgrounds will be removed and replaced with new poured­in­place surfacing. Project Need The existing playground surfacing is deteriorating and requiring increased amounts of patching and maintenance. It is also getting toward the end of its life span and if replacement is delayed, it may no longer provide the shock absorption necessary to meet safety specifications. Location Aviara Park: 6435 Ambrosia Lane | Hidden Canyon Park: 2685 Vancouver Street Hidden Canyon Park Aviara Community Park H­6 City of Carlsbad 2019­20 Operating Budget Calavera Hills Community Center Refurbishment Category: Facilities Funding Source: Infrastructure Replacement Managing Department: General Services Funding Design $ 45,000 Construction $ 640,000 TOTAL $ 685,000 About This Project The 18,000 square foot Calavera Hills Community Center is in need of a roof replacement as well as the replacement of exterior siding and painting. Project Need A facilities condition assessment was performed in 2018 that identified these maintenance needs. By keeping up with building maintenance, the city prolongs the useful life of its facilities and helps ensure attractive and safe amenities are available for the community. Location Calavera Hills Community Park, 2997 Glasgow Drive H­7 City of Carlsbad 2019­20 Operating Budget Cannon Road at Sage Creek Rehabilitation Category: Circulation system Funding Source:Gas Tax Managing Department: Transportation Funding Study $ 25,000 Environmental $ 15,000 Design $ 115,000 Construction $ 520,000 TOTAL $ 675,000 About This Project The road has settled in this area requiring the city to investigate the cause and repair the damaged area. Project Need Maintaining city streets and addressing potential problem areas quickly helps ensure safety and prevents more costly and significant repairs in the future. Location Cannon Road east of College Boulevard H­8 City of Carlsbad 2019­20 Operating Budget Citywide Street Lighting Program Category: Circulation system Funding Source:Gas Tax Managing Department: Transportation Funding Design $ 30,000 Construction $ 120,000 TOTAL $ 150,000 About This Project The city maintains and operates more than 7,000 streetlights throughout Carlsbad. From time to time, new streetlights are needed. Project Need This program sets aside funding so the city can provide a timely response when new needs are identified. Location Citywide H­9 City of Carlsbad 2019­20 Operating Budget Citywide Thermoplastic Pavement Marking Program Category: Circulation system Funding Source:Gas Tax Managing Department: Transportation Funding Construction $ 100,000 TOTAL $ 100,000 About This Project This project will design and install a special type of pavement marking on city streets throughout the city. The thermoplastic materials increase reflectivity and visibility of pavement markings like crosswalks and street legends. Need Better visibility of pavement markings improves safety for drivers, bicyclists and pedestrians, supporting the city’s goal of facilitating all modes of travel. Location Citywide H­10 City of Carlsbad 2019­20 Operating Budget Dove Library Parking Lot Accessibility Category: Facilities Funding Source: General Capital Construction Managing Department: General Services Funding Design $ 50,000 TOTAL $ 50,000 About This Project Design and cost estimates will be developed to relocate accessibility parking closer to the library entrance. Project Need Patrons have requested the city examine relocating existing accessibility parking to enhance convenience and safety. Location Carlsbad City Library, 1775 Dove Lane H­11 City of Carlsbad 2019­20 Operating Budget Fleet Service Center Fuel Island Evaluation Category: Facilities Funding Source: Infrastructure Replacement Managing Department: General Services Funding Environmental $ 140,000 Design $ 10,000 TOTAL $ 150,000 About This Project This condition assessment of the existing fuel island will include an examination of underground conditions and recommendations for possible modifications that will modernize systems and equipment. Project Need The fuel island is located between the existing Fleet Maintenance facility and the proposed Orion Center. Evaluation of the fuel island ensures the entire property is comprehensively examined prior to construction of planned improvements to the Fleet Maintenance facility and the future Orion Center. Location Fleet Maintenance facility, 2480 Impala Street H­12 City of Carlsbad 2019­20 Operating Budget Intelligent Traffic Control Devices Category: Circulation system Funding Source:Gas Tax Managing Department: Transportation Funding Construction $ 200,000 TOTAL $ 200,000 About This Project Traffic control devices, such as school flashing beacons and speed feedback signs, will be upgraded so that they can be programmed remotely, monitored from the city’s Traffic Management Center and have historical data stored. Project Need The ability to control traffic control devices remotely will improve efficiency and save money on maintenance activities. It will also allow the city to collect data on the effectiveness of various traffic control measures and be more responsive to community feedback. Location Citywide H­13 City of Carlsbad 2019­20 Operating Budget Leo Carrillo Ranch Roof Repairs Category: Facilities Funding Source: Infrastructure Replacement Fund Managing Department: Parks & Recreation Funding Study $ 225,000 Environmental $ 25,000 TOTAL $ 250,000 About This Project Roof conditions on these historic buildings will be assessed, and a cost estimate will be developed for recommended roof replacements throughout the park. Project Need Through the course of routine maintenance and repair work, a need was identified to take a more comprehensive, efficient approach to addressing roof conditions and replacements at this historic park. Location Leo Carrillo Ranch Historic Park, 6200 Flying Leo Carrillo Way H­14 City of Carlsbad 2019­20 Operating Budget Recycled Water Cathodic Protection Program Category: Recycled Water Funding Source: Recycled Water Replacement Managing Department: Utilities Funding Study $ 20,000 Design $ 20,000 Construction $ 120,000 TOTAL $ 160,000 About This Project The city has an extensive network of recycled water pipelines throughout Carlsbad. Recycled water is wastewater that has been treated to a level suitable for irrigation and other non­drinking uses. Because recycled water is kept separate from the drinking water system, it is delivered through its own set of pipes, which are purple to distinguish them from other water and wastewater infrastructure. The system is in need of corrosion control improvements. Project Need Maintaining recycled water pipelines and other infrastructure in good working order helps prevent more costly repairs later and potential interruptions in service. Location Citywide H­15 City of Carlsbad 2019­20 Operating Budget Sewer Line Capacity Improvements Category: Sewer Funding Source:Sewer Replacement Managing Department: Utilities Funding Design $ 100,000 Construction $ 870,000 TOTAL $ 970,000 About This Project Various sections of sewer pipeline throughout the city that have existing or buildout capacity issues will be demolished and upsized. Project Need The Sewer Master Plan identifies sections of sewer pipelines that need to be upsized to increase capacity and avoid sewer spills. Location Citywide H­16 City of Carlsbad 2019­20 Operating Budget Sewer Modeling Category: Sewer Funding Source:Sewer Connection Managing Department: Utilities Funding Study $ 2,400,000 TOTAL $ 2,400,000 About This Project This project sets aside funding for as­needed contracted professional services to review hydraulic sewer modeling requests from private developments Project Need Private developers are required to submit plans to the city for review to determine if adequate, legal and safe sewer systems are included in the design. Location Citywide H­17 City of Carlsbad 2019­20 Operating Budget Vallecitos Interceptor Sewer Cleaning and Monitoring Category: Sewer Funding Source: Sewer Replacement Managing Department: Utilities Funding Environmental $ 35,000 Design $ 15,000 Construction $ 200,000 TOTAL $ 250,000 About This Project The project sets aside funding for sewer cleaning and closed­circuit TV monitoring activities for a portion of sewer interceptor pipe line shared with the Vallecitos Water District. Project Need The City of Carlsbad shares ownership of the pipe line with Vallecitos Water District and is responsible for a portion of the maintenance and operations costs. Location Palomar Airport Road from El Camino Real to the Encina Wastewater Treatment Facility on Avenida Encinas H­18 City of Carlsbad 2019­20 Operating Budget Water Modeling Category: Water Funding Source: Water Connection Managing Department: Utilities Funding Study $ 2,400,000 TOTAL $ 2,400,000 About This Project This project sets aside funding for as­needed contracted professional services to review hydraulic water modeling requests from private developments. Project Need Private developers are required to submit plans to the city for review to determine if adequate, legal and safe water and fire sewer systems are included in the design. Location Citywide H­19 City of Carlsbad 2019­20 Operating Budget FUTURE PROJECTS The Capital Improvement Program for FY 2019­20 to FY 2033­34 outlines approximately 261 projects at a cost of $615.1 million. Long­range planning and responsible asset management play key roles in the development of future capital projects. Using data from various infrastructure master plans, ongoing asset condition assessments, technical modelling, field inspections as well as community feedback, the information provided for future years reflects the most comprehensive snapshot of known or anticipated future projects as well as associated estimated costs. Unfunded Projects There are six projects identified in the Capital Improvement Program for which there is no identifiable funding source and, in some cases, where only partial funding has been identified. The city will investigate obtaining possible external funding, such as federal and state grants, loans, or other financing sources. Once funding is identified for these projects, the project costs will have to be reviewed and updated to reflect actual cost estimates. The unfunded projects do not receive annual inflationary increases. Two projects are partially funded by the Traffic Impact Fee (TIF) Program approved by the City Council on May 12, 2009. The program was planned to generate enough revenue to pay for 20% of the total costs of these projects, leaving the remaining 80% unfunded. Streets/Circulation 20% Civic Projects 14% Wastewater 26% Parks 7% Water 27% Drainage 3% Other (loans) 3% Future Project Costs by Type FY 2019­20 to FY 2033­34 $615.1 million H­20 City of Carlsbad 2019­20 Operating Budget REVENUES Over the next 15 years, revenues for Capital Projects are estimated at $725.9 million and are segregated into six major funding sources: (1) fees generated by development in Carlsbad, (2) special district fees and taxes (Community Facilities Districts and Bridge and Thoroughfare Benefit Districts), (3) water and wastewater replacement funds, (4) infrastructure replacement funds (other than wastewater and water), (5) general capital construction funds, and (5) other sources, including grants, sales taxes, and contributions from other agencies. Approximately 19% of all capital revenue is received as a result of development (Developer Fees and Financing Districts in the chart above), and is dependent upon assumptions made about the city's annual growth in dwelling units and commercial/industrial square feet. These revenues include Public Facilities Fees (PFF), Traffic Impact Fees (TIF), Park­In­Lieu Fees (PIL), Planned Local Drainage (PLD) Fees, Water Connection Fees (MFF), and Sewer Connection charges, Community Facilities Districts (CFD) and Bridge and Thoroughfare Benefit Districts (BTD). Water and wastewater replacement revenues generated by user fees equal approximately 34% of total revenues, and are used to pay for replacement of existing water and sewer facilities. Infrastructure replacement and General Capital Construction revenues, equal to 25%, are transfers from the city’s General Fund, which are being set aside to pay for replacement of major capital facilities other than wastewater and water facilities and the construction of various municipal projects. The remaining 22% consists of revenues from other agencies and include federal and state grants, the county sales tax program (TransNet), gas taxes, and contributions or reimbursements from cities, developers, and other agencies. Developer Fees, 13.1% Financing Districts, 5.7% Utility Replacement Transfers, 34.4% Infrastructure Replacement Transfers, 12.3% General Capital Construction Transfers, 12.3% Other Agencies, 22.2% Capital Improvement Program Projected Revenues FY 2019­20 to FY 2033­34 $725.9 million H­21 City of Carlsbad 2019­20 Operating Budget FUTURE GROWTH AND DEVELOPMENT As shown on the graph on the previous page, there are a variety of revenues that are used to fund the capital projects. In order to estimate revenues to be received from development, several assumptions about the rate and type of future development are made. These assumptions can change from year to year and tend to correlate with the current economic climate. Every year, city staff evaluates all existing and future private development projects and compares this information to the capacity of the city using the most current adopted general plans. Information about existing development activity combined with estimates of how remaining net developable land might develop is then summarized to prepare future projections about when and where residential and non­residential development may occur. The following table shows the number of residential units and non­residential square feet of development that was used in calculating estimated revenues for FY 2019­20 and subsequent years to build out. Projected Future Development Financial forecasting schedules are prepared to ensure that funding will be sufficient and available for construction of capital projects as planned in the CIP. In addition to evaluating whether or not capital funds are sufficient, significant operating cost impacts and availability of staff resources are also considered in evaluating the timing of projects. Where funding discrepancies occur, alternative financing methods and project timing are evaluated and recommendations are made to resolve the discrepancies. Conservatively, about 3,100 residential units are anticipated for future development, and it is currently estimated that the city is more than 90% built out. Residential development for FY 2019­20 is projected at 332 units, and, over the next five years, should average 270 units per year. The amount of non­residential development is projected at about 735,000 square feet over the next five years, a decrease of 3.1 million square feet from the prior five year period. Projects include several multi­family residential developments, commercial industrial, office and other mixed­use projects. Development estimates provide data for estimating future fee revenues, which are calculated by multiplying each applicable development fee by the estimated number of dwelling units and/or square feet of construction expected during each year. H­22 City of Carlsbad 2019­20 Operating Budget CALCULATION OF FUTURE FEES The revenue projections in the CIP reflect the growth assumptions identified in the previous section. The following information delineates how those assumptions were applied to estimate future development revenues. The mix of future multi­family and single­family residential units is assumed to be 80% and 20%, respectively, and reflects the anticipated mix of residential development for each Local Facilities Management Zone. The building permit valuation used for computing Public Facilities Fees is $198,400 per multi­family dwelling unit, and $366,800 per single­family dwelling unit. A building permit valuation of $51 per square foot of construction is used to calculate non­residential Public Facilities Fees. In order to calculate estimated revenues for Traffic Impact Fees, the number of average daily trips was computed for each type of development use. An attached multi­family residential dwelling unit is assigned either eight or six trips and a detached single­family unit is assigned 10 trips per day. The trips­per­day value for commercial and industrial buildings are 40 and eight trips per 1,000 square feet of development, respectively, although the actual volume of trips generated by commercial and industrial buildings can vary widely depending on the ultimate land use. Community Facilities District (CFD) No. 1 is a citywide district established to finance various civic facilities required under the city’s Growth Management Plan.CFD No. 3 was established for the Faraday Avenue and Melrose Drive Extensions east of El Camino Real, as well as the extension of El Fuerte. Park­in­Lieu Fees are collected for the purchase and development of parkland within each quadrant of the city, and the fees are based on the acquisition cost of parkland. Projects in the CIP funded with Park­in­Lieu Fees include future park site acquisition, development and restoration. Bridge and Thoroughfare Fee Districts (BTD) are formed by property owners to finance specific road construction projects located within the district boundaries. Poinsettia Lane –Aviara Parkway (BTD No. 2) was formed to finance the construction of Poinsettia Lane between Aviara Parkway and El Camino Real and Aviara Parkway between Palomar Airport Road and Poinsettia Lane. H-23 City of Carlsbad 2019-20 Operating Budget H­24 City of Carlsbad 2019­20 Operating Budget PROJECTED FUND BALANCES FOR FY 2018­19 H­25 City of Carlsbad 2019­20 Operating Budget PROJECTED FUND BALANCES FOR FY 2019­20 H­26 City of Carlsbad 2019­20 Operating Budget REVENUE PROJECTIONS SCHEDULE H­27 City of Carlsbad 2019­20 Operating Budget BUDGET EXPENDITURE SCHEDULE H-28 City of Carlsbad 2019-20 Operating Budget FY 2019­20 TO FY 2033­34 CAPITAL IMPROVEMENT PROGRAM H­29 City of Carlsbad 2019­20 Operating Budget FY 2019­20 TO FY 2033­34 CAPITAL IMPROVEMENT PROGRAM H­30 City of Carlsbad 2019­20 Operating Budget FY 2019­20 TO FY 2033­34 CAPITAL IMPROVEMENT PROGRAM H­31 City of Carlsbad 2019­20 Operating Budget FY 2019­20 TO FY 2033­34 CAPITAL IMPROVEMENT PROGRAM H­32 City of Carlsbad 2019­20 Operating Budget FY 2019­20 TO FY 2033­34 CAPITAL IMPROVEMENT PROGRAM H­33 City of Carlsbad 2019­20 Operating Budget FY 2019­20 TO FY 2033­34 CAPITAL IMPROVEMENT PROGRAM H­34 City of Carlsbad 2019­20 Operating Budget FY 2019­20 TO FY 2033­34 CAPITAL IMPROVEMENT PROGRAM H­35 City of Carlsbad 2019­20 Operating Budget FY 2019­20 TO FY 2033­34 CAPITAL IMPROVEMENT PROGRAM H­36 City of Carlsbad 2019­20 Operating Budget H­37 City of Carlsbad 2019­20 Operating Budget CAPITAL IMPROVEMENT PROGRAM SUMMARY BY FUND H­38 City of Carlsbad 2019­20 Operating Budget H­39 City of Carlsbad 2019­20 Operating Budget H­40 City of Carlsbad 2019­20 Operating Budget H­41 City of Carlsbad 2019­20 Operating Budget H­42 City of Carlsbad 2019­20 Operating Budget H­43 City of Carlsbad 2019­20 Operating Budget H­44 City of Carlsbad 2019­20 Operating Budget H­45 City of Carlsbad 2019­20 Operating Budget H­46 City of Carlsbad 2019­20 Operating Budget H­47 City of Carlsbad 2019­20 Operating Budget H­48 City of Carlsbad 2019­20 Operating Budget GLOSSARY OF CAPITAL PROJECT FUNDING SOURCES BTD#2 –Bridge and Thoroughfare District No. 2 developer fees are paid to partially fund the Poinsettia Lane and Aviara Parkway street construction project. BTD#3 –Bridge and Thoroughfare District No. 3 developer fees are paid to partially fund Cannon Road improvements. CDBG –Community Development Block Grants are allocated by the federal government to help develop viable urban communities for low and moderate income households. CFD#1 –The City of Carlsbad Community Facilities District No. 1 (Mello­Roos) funds civic projects, I­5 interchange projects, and road segments. Federal Grants (FED GRNT)–Federal Grants such as Highway Bridge Program funding. Gas Tax –Gas Tax revenues for street projects are received under the Streets & Highways Code of the State of California. Gas Tax 1B –Gas Tax revenues for street projects specifically for road maintenance and rehabilitation are received under the Streets & Highways Code of the State of California. General Capital Construction (GCC)–General Capital Construction funds, created through fund transfers from the city's General Fund, are used to fund various municipal and other capital projects. Infrastructure Replacement Fund (IRF)–Annual transfers from the General fund pay for major maintenance and replacement of the city’s infrastructure. Other –Sources include revenues related to pending financing districts, property owner contributions, and contributions from other agencies. Park­in­Lieu (PIL)–Park­in­Lieu Fees are charged to developers for park acquisition and development. PIL fees are segregated by quadrant to fund park projects in those quadrants. Planned Local Drainage (PLD)–Drainage facilities necessitated by growth are paid from developer Planned Local Drainage Fees. PLD fees are segregated by drainage area. Public Facilities Fees (PFF)–Public Facilities Fees are charged to developers to fund civic facilities, park development, streets, traffic signals, and other facilities. Sewer Connection (SEWER CONN)–Development fees include Sewer Connection charges for expansion of sewer lines and facilities. Sewer Replacement (SEWER REPL)–Sewer Replacement is part of sewer user fees and pays for repair and replacement of the city's existing sewer system. TDA –City street and bicycle projects can receive funding from Transportation Development Act sales tax receipts. H­49 City of Carlsbad 2019­20 Operating Budget Traffic Impact Fees (TIF)–Developer Traffic Impact Fees are used for various street construction and improvement projects. TransNet (TRNSNT­BIKE, ­HWY, ­LOCAL, ­STP)–Receipts of County Sales Taxes allocated by the San Diego Regional Transportation Commission finance various bicycle, freeway interchange and local road improvement projects. Water Connection (WATER CONN)–Development fees include Major Facility Fees used to fund expansion of water lines and ancillary water facilities. Water Replacement (WATER REPL)–Water Replacement funds are included in water utility rates and pay for the repair and replacement of existing potable water lines and facilities. Water Recycled (RECL WATER)–Revenues used to fund new Recycled Water projects; revenues for Phase III expansion includes grant and loan funds. Water Recycled Replacement (RECL REPL)–Recycled Water Replacement funds are included in utility rates and pay for the repair and replacement of existing recycled water lines and facilities. Zone 5, 13, 16, 17, 18Park Fee (ZONE 5)–Fees paid by development in Local Facilities Management Zones 5, 13, 16, 17 and 18 to fund a Business Park Recreational Facility in the city's industrial corridor. H-50 City of Carlsbad 2019-20 Operating Budget I­1 City of Carlsbad 2019­20 Operating Budget I­2 City of Carlsbad 2019­20 Operating Budget OUT OF STATE TRAVEL BUDGET FY 2019­20 I­3 City of Carlsbad 2019­20 Operating Budget OUT OF STATE TRAVEL BUDGET FY 2019­20 I­4 City of Carlsbad 2019­20 Operating Budget OUT OF STATE TRAVEL BUDGET FY 2019­20 I­5 City of Carlsbad 2019­20 Operating Budget OUT OF STATE TRAVEL BUDGET FY 2019­20 I­6 City of Carlsbad 2019­20 Operating Budget OUT OF STATE TRAVEL BUDGET FY 2019­20 I­7 City of Carlsbad 2019­20 Operating Budget OUT OF STATE TRAVEL BUDGET FY 2019­20 I­8 City of Carlsbad 2019­20 Operating Budget I­9 City of Carlsbad 2019­20 Operating Budget GLOSSARY Appropriation –A specific amount of money authorized by the City Council for an approved work program or individual project. Assessed Valuation –A dollar value placed on real estate or other property by the County of San Diego as a basis for levying property taxes. Balanced Budget –A budget in which planned expenditures do not exceed planned funds available. Beginning/Ending Fund Balance –Unencumbered resources available in a fund from the prior/current year after payment of the prior/current year expenses. Bond –A certificate of debt issued by an entity, guaranteeing payment of the original investment, plus interest, by a specified future date. Budget –An annual financial plan that identifies revenues, types and levels of services to be provided, and the amount of funds that can be spent. Carlsbad's Operating Budget encompasses one fiscal year, as does the Capital Improvement Program appropriation. Capital Improvement Program –A multi­year financial plan containing proposed construction of physical assets such as park, street, sewerage, and recreation facilities. This program has identified all projects which are the responsibility of the city between the present to buildout. Capital Outlay –Equipment (fixed assets) with a value $1,000 or more and an estimated useful life of more than one year, such as automobiles and office furniture, which appear in the Operating budget. Cost Allocation –A method used to charge General Fund overhead costs to other funds, such as Enterprise funds and Internal Service funds. Debt Service –The payment of principal and interest on borrowed funds such as bonds. Department –An organizational unit comprised of programs or divisions. Examples include the Police Department, Library Department, and Human Resources Department. Encumbrance –A legal obligation to pay funds, an expenditure of which has not yet occurred. Enterprise Fund –A fund type established to account for the total costs of selected governmental facilities and services that are operated similar to private enterprises. These programs are entirely self­ supported. Expenditure –The actual spending of funds set aside by appropriation for identified goods and services. Fee –A general term used for any charge levied by government for providing a service or permitting an activity. Fiscal Year –12­month period designated as the budget year. Carlsbad's fiscal year is July 1 to June 30. Full­time Equivalent (FTE)–The hours worked by one employee on a full­time basis, used to convert the hours worked by several part­time employees into the hours worked by full­time employees. Two employees each working 1,000 hours equals 1.0 full­time equivalent employee. Fund –A set of interrelated accounts to record revenues and expenditures associated with a specific purpose. Fund Balance –The amount of financial resources available for use. General Fund –The primary fund used by the city for which revenues and expenditures are not legally restricted for use. Examples of departments operating within the General Fund include Fire, Library, and the City Manager's Office. I­10 City of Carlsbad 2019­20 Operating Budget Grant –Contributions of cash or other assets from another governmental agency to be used or expended for a specified purpose, activity, or facility. Growth Management Plan –A comprehensive approach to land­use planning ensuring controlled and managed growth within the city, while providing designated public facilities. Growth Management Standards –Acceptable service levels that have been established for 11 public facility categories. Interfund Transfers –Payments from one fund to another fund, primarily for work or services provided. Internal Service Fund –A fund that provides services to all city departments, and bills the various other funds for services rendered. Examples are Fleet Maintenance, Information Systems, and Workers’ Compensation. Maintenance and Operations –A general category used for classifying expenditures for materials, supplies, and services that are normally used within the fiscal year. Operating Budget –The annual appropriation of funds for ongoing program costs, which include salaries, benefits, maintenance, operation, and capital outlay items. Operating Costs –Estimated expenses that can be expected to occur following the construction of a Capital Improvement Project. Personnel –Costs associated with providing the staff necessary to provide the desired levels of services. Included are both salary and benefit costs. Revenues –Amount of funds received from the collection of taxes, fees, permits, licenses, interest, and grants during the fiscal year. Special Revenue Funds –A fund that collects revenues that are restricted by the City, State, or federal government as the method by which they may be spent. A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, ADOPTING THE FINAL OPERATING BUDGET AND CAPITAL IMPROVEMENT PROGRAM FOR FISCAL YEAR 2019­20 FOR THE CITY OF CARLSBAD AND ESTABLISHING CONTROLS ON CHANGES IN APPROPRIATIONS FOR THE VARIOUS FUNDS. WHEREAS, the City Council of the City of Carlsbad, California has reviewed the proposed final Operating Budget and Capital Improvement Program for FY 2019­20 and has held such public hearings as are necessary prior to adoption of the final budgets. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1. That the above recitations are true and correct. 2. That certain documents now on file in the office of the City Clerk of the City of Carlsbad entitled,“City of Carlsbad, FY 2019­20 Preliminary Operating Budget and FY 2019­20 to FY 2033­34 Capital Improvement Program – Preliminary” as amended, if necessary, in accordance with Exhibits 3A through 3C attached hereto and incorporated by reference herein, is hereby adopted as the Operating and Capital Improvement Budgets for the City of Carlsbad for FY 2019­20 along with the Program Options and/or adjustments, if any, determined by the City Council as set forth in the minutes of the Council meeting of Tuesday, June 18, 2019. 3. That the amounts reflected as estimated revenues for FY 2019­20as shown in Exhibits 3A and 3B are hereby adopted as the budgeted revenues for FY 2019­20. 4. That the amounts designated as the FY 2019­20 Budget request in Exhibits 3A and 3B are hereby appropriated to the department or fund for which they are designated and such appropriation shall not be increased except as provided herein. 5. That total appropriations for each fund may only be increased or decreased by the City Council by passage of a resolution amending the budget except as provided herein. RESOLUTION NO. 2019­092 City of Carlsbad 2019-20 Operating Budget 6. That the following controls are hereby placed on the use and transfers of budget funds: A. No expenditure of funds shall be authorized unless sufficient funds have been appropriated by the City Council or City Manager as described below. i. The City Manager may authorize all transfers of funds from account to account within any department. ii. The City Manager may authorize transfers of funds between departments within the same fund in an amount up to $100,000 per transfer. iii. The City Manager may delegate any of the authority given to him/her under this resolution. iv. The City Manager may authorize budget adjustments involving offsetting revenues and expenditures; the City Manager may authorize increases in an appropriation for a specific purpose where the appropriation is offset by unbudgeted revenue, which is designated for said specific purpose. v. The City Manager may authorize the transfer of appropriations between accounts and/or capital projects up to $1,000,000 for the costs associated with the Encina Wastewater Facility (Encina) as authorized by the Encina Wastewater Authority’s staff and/or Board. Any increase to the total appropriations for Encina’s operating budget and capital program must be approved by the City Council. vi. The City Manager may authorize budget adjustments to increase the appropriations for the Workers Compensation and Risk Management Funds operating budgets in an amount equal to the increases in costs of estimated claims expenses. vii. The City Manager may authorize budget adjustments to increase the appropriations for the Workers Compensation and Risk Management Funds for estimated IBNR (incurred but not reported) losses. viii.The City Manager may authorize budget adjustments to increase the appropriations for Mutual Aid Overtime in an amount equal to the increases in amounts to be reimbursed by other agencies. City of Carlsbad 2019-20 Operating Budget ix.The City Council must authorize all transfers of funds from the Council’s Contingency Account. B. The City Manager may authorize emergency out of state travel for public safety or emergency services purposes. C. The City Council must authorize any increase in the number of authorized permanent personnel positions above the level identified in Exhibit 3C. D. The City Manager may authorize the hiring of temporary or part­time staff as necessary, within the limits imposed by the controls listed above. 7. That the legal level of budgetary control is the fund level. Budgets may not legally be exceeded at the fund level without appropriate authorization by the City Council. 8. That interest earned on grants may be appropriated during the year for the purpose for which the grant was received. 9. That all appropriations in the Capital Improvement Program and grants in the Operating Budget remaining unexpended at June 30, 2019, are hereby appropriated to FY 2019­20. 10. That all appropriations for outstanding encumbrances as of June 30, 2019, are hereby continued into FY 2019­20 for such contracts or obligations. /// /// /// /// /// /// /// /// /// /// City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget RESOLUTION NO. 1617 A RESOLUTION OF THE BOARD OF DIRECTORS OF CARLSBAD MUNICIPAL WATER DISTRICT, CALIFORNIA (CMWD), ADOPTING THE WATER DISTRICT FINAL OPERATING BUDGET AND CAPITAL IMPROVEMENT PROGRAM FOR FISCAL YEAR 2019­20. WHEREAS, the Board of Directors of the Carlsbad Municipal Water District, California, has reviewed the proposed final Operating Budget and Capital Improvement Program for Fiscal Year 2019­20 and has held such public hearings as are necessary prior to the adoption of the final budgets. NOW, THEREFORE, BE IT RESOLVED by the Board of Directors of the Carlsbad Municipal Water District as follows: 1. That the above recitations are true and correct. 2. That certain documents now on file in the office of the Secretary entitled "City of Carlsbad, FY 2019­20 Preliminary Operating Budget and FY 2019­20 to FY 2033­34 Capital Improvement Program ­ Preliminary,", as amended, if necessary, in accordance with Exhibits 4­A and 4­B attached hereto and incorporated by reference herein, is hereby adopted as the Operating and Capital Improvement Budgets for the Carlsbad Municipal Water District for the Fiscal Year 2019­20 along with any Program Options and/or adjustments determined by the City Council as set forth in the minutes of the Council’s meeting of Tuesday, June 18, 2019. 3. That the amounts reflected as estimated revenues for FY 2019­20 are hereby adopted as the budgeted revenues for FY 2019­20. 4. That the amounts designated as FY 2019­20 Budget in Exhibits 4­A and 4­B is hereby appropriated to the fund for which it is designated and such appropriation shall not be increased except as provided herein. 5. That total appropriations may only be increased or decreased by the Board of Directors by passage of a resolution amending the budget except as provided herein. City of Carlsbad 2019-20 Operating Budget 6. That the following controls are hereby placed on the use and transfers of budget funds: A. No expenditure of funds shall be authorized unless sufficient funds have been appropriated by the Water Board or Executive Manager as described below. i. The Executive Manager may authorize all transfers of funds from account to account within the same fund in an amount up to $100,000 per transfer. ii. The Executive Manager may delegate the authority to make budget transfers. iii. The Executive Manager may authorize budget adjustments involving offsetting revenues and expenditures; the Executive Manager may authorize increases in an appropriation for a specific purpose where the appropriation is offset by unbudgeted revenue which is designated for said specific purpose. iv. The Executive Manager may authorize increases in purchased water appropriations in an amount equal to the same percent that water sales exceed the amount of the original revenue estimate. B. The Board of Directors must authorize any increase in the number of authorized permanent personnel positions above the level identified in the final Budget. The Executive Manager may authorize the hiring of temporary or part time staff as necessary, within the limits imposed by the controls listed above. 7. That all outstanding encumbrances as of June 30, 2019 are hereby continued into FY 2019­20 for such contracts and obligations. 8. All appropriations for Capital Improvement Projects remaining unexpended at June 30, 2019, are hereby appropriated for such capital projects for Fiscal Year 2019­20. /// /// City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget A RESOLUTION OF THE COMMUNITY DEVELOPMENT COMMISSION OF THE CITY OF CARLSBAD, CALIFORNIA, ADOPTING THE OPERATING BUDGET OF THE CARLSBAD HOUSING AUTHORITY FOR FISCAL YEAR 2019­20. WHEREAS, the Community Development Commission of the City of Carlsbad, California (the Commission) has reviewed the Operating Budget for the Carlsbad Housing Authority Section 8 Programs, for FY 2019­20; and WHEREAS, public hearings have been held as necessary prior to the adoption of the final operating budgets. NOW, THEREFORE, BE IT RESOLVED by the Community Development Commission of the City of Carlsbad, California as follows: 1. That the above recitations are true and correct. 2. That certain documents now on file in the office of the City Clerk entitled "City of Carlsbad, FY 2019­20 Preliminary Operating Budget and FY 2019­20 to FY 2033­34 Capital Improvement Program –Preliminary," as amended, if necessary, in accordance with Exhibit 5A attached hereto and incorporated by reference herein, is hereby adopted as the Operating Budget for the Carlsbad Housing Authority Section 8 Programs for FY 2019­20, along with any Program Options and/or adjustments, if any, determined by the City Council as set forth in the minutes of the Council’s meeting of Tuesday, June 18, 2019, and that all funding for planning and administrative expenses has been determined to be necessary and appropriate for implementation of the Carlsbad Housing Authority activities in FY 2019­20. 3. That the amounts reflected as estimated revenues for FY 2019­20 are hereby adopted as the budgeted revenues for FY 2019­20. 4. That the amount designated as FY 2019­20 Budget request in Exhibit 5A is hereby appropriated to the fund for which it is designated, and such appropriation shall not be RESOLUTION NO.545 City of Carlsbad 2019-20 Operating Budget increased except as provided herein. 5. That the following controls are hereby placed on the use and transfers of budget funds: A. No expenditure of funds shall be authorized unless sufficient funds have been appropriated by the Commission or Executive Director as described below. i. The Executive Director may authorize all transfers of funds from account to account within the same fund in an amount up to $100,000 per transfer. ii. The Executive Director may delegate the Carlsbad Housing Authority to make budget transfers and adjustments. iii. The Executive Director may authorize budget adjustments involving offsetting revenues and expenditures; the Executive Director is authorized to increase an appropriation for a specific purpose where said appropriation is offset by unbudgeted revenue which is designated for said specific purpose. B. The Commission must authorize any increase in the number of authorized permanent personnel positions above the level identified in the final Budget. The Executive Director may authorize the hiring of temporary or part­time staff as necessary, within the limits imposed by the controls listed above. 6. That all outstanding encumbrances as of June 30, 2019, are hereby continued into FY 2019­20 for such contracts and obligations. City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget RESOLUTION NO. 79 A RESOLUTION OF THE BOARD OF DIRECTORS OF THE CARLSBAD PUBLIC FINANCING AUTHORITY ADOPTING THE OPERATING BUDGET OF THE CROSSINGS AT CARLSBAD MUNICIPAL GOLF COURSE FOR FISCAL YEAR 2019­20. WHEREAS, the Board of Directors of the Carlsbad Public Financing Authority has reviewed the proposed final Operating Budget and Capital Improvement Program for Fiscal Year 2019­ 20; and WHEREAS, public hearings have been held as necessary prior to the adoptionof the final budgets. NOW, THEREFORE, BE IT RESOLVED by the Public Financing Authority Board of the City of Carlsbad, California as follows: 1. That the above recitations are true and correct. 2. That certain documents now on file in the office of the Carlsbad City Clerk entitled "City of Carlsbad, FY 2019­20 Preliminary Operating Budget and FY 2019­20to 2033­34 Capital Improvement Program –Preliminary," as amended, if necessary, in accordance with Exhibit 6A attached hereto and incorporated by reference herein, is hereby adopted as the Operating and Capital Improvement Budgets for the Crossings at Carlsbad Municipal Golf Course for FY 2019­20, along with any Program Options and/or adjustments, if any, determined by the Board of Directors as set forth in the minutes of the Board of Director’s meeting of Tuesday, June 18, 2019. 3. That the amounts reflected as estimated revenues for FY 2019­20 are hereby adopted as the budgeted revenues for FY 2019­20. 4. That the amount designated as FY 2019­20Budgetrequestin Exhibit 6A ishereby appropriated to the fund for which it is designated, and such appropriation shall not be increased except as provided herein. City of Carlsbad 2019-20 Operating Budget 5. That the following controls are hereby placed on the use and transfers of budget funds: A. No expenditure of funds shall be authorized unless sufficient funds have been appropriated by the Board of Directors or designee, as described below. i. The City Manager, as Executive Director of the Carlsbad Public Financing Authority, may authorize all transfers of funds from account to account within the same fund in an amount up to $100,000 per transfer. ii. The City Manager, as Executive Director of the Carlsbad Public Financing Authority, may delegate the authority to make budget transfers and adjustments. iii. The City Manager, as Executive Director of the Carlsbad Public Financing Authority, may authorize budget adjustments involving offsetting revenues and expenditures; the City Manager, as Executive Director of the Carlsbad Public Financing Authority, is authorized to increase an appropriation for a specific purpose where said appropriation is offset by unbudgeted revenue which is designated for said specific purpose. 6. That all outstanding encumbrances as of June 30, 2019, are hereby continued into FY 2019­20 for such contracts and obligations. /// /// /// /// /// /// /// City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget RESOLUTION NO. 2019­093 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA ACTING AS SUCCESSOR AGENCY FOR THE CARLSBAD REDEVELOPMENT AGENCY, ADOPTING THE OPERATING BUDGET OF THE SUCCESSOR AGENCY AND ENFORCEABLE OBLIGATIONS OF THE CITY OF CARLSBAD’S REDEVELOPMENT OBLIGATION RETIREMENT FUND FOR FISCAL YEAR 2019­20. WHEREAS, the City Council of the City of Carlsbad, California has been designated as the Successor Agency for the Carlsbad Redevelopment Agency and, as such, is responsible for the administrative responsibilities required to complete the work of the former Carlsbad Redevelopment Agency and repay all enforceable obligations; and WHEREAS, the City Council as the Successor Agency for the Carlsbad Redevelopment Agency and the appointed Oversight Board have reviewed the proposed Operating Budget for the Agency and previously approved the Enforceable Debt Obligations to be repaid from the Redevelopment Obligation Retirement Fund for FY 2019­20; and WHEREAS, the Successor Agency finds that the proposed Operating Budget for the Agency and the Oversight Board approved debt obligations of the Redevelopment Obligation Retirement Fund is consistent with the Recognized Obligation Payment Schedule prepared by the Successor Agency and approved by the Oversight Board; and WHEREAS, public hearings have been held as necessary prior to the adoption of the final operating budgets. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California acting as Successor Agency for the Carlsbad Redevelopment Agency as follows: 1. That the above recitations are true and correct. 2. That certain documents now on file in the office of the Carlsbad City Clerk entitled "City of Carlsbad, FY 2019­20 Preliminary Operating Budget and FY 2019­20to 2033­34 Capital City of Carlsbad 2019-20 Operating Budget Improvement Program –Preliminary," as amended, if necessary, in accordance with Exhibit 7­A attached hereto and incorporated by reference herein, is hereby adopted as the Operating Budget for the Carlsbad Redevelopment Obligation Retirement Fund for FY 2019­20, along with any Program Options and/or adjustments, if any, determined by the City Council as set forth in the minutes of the Council’s meeting of Tuesday, June 18, 2019. 3. That the amounts reflected as estimated revenues for FY 2019­20 are hereby adopted as the budgeted revenues for FY 2019­20. 4. That the amount designated as FY 2019­20 Budget request in Exhibit 7­A is hereby appropriated to the fund for which it is designated, and such appropriation shall not be increased except as provided herein. 5. That the following controls are hereby placed on the use and transfers of budget funds: A. No expenditure of funds shall be authorized unless sufficient funds have been appropriated by the Successor Agency or designee, as described below. i. The City Manager, as Executive Director for the Successor Agency, may authorize all transfers of funds from account to account within the same fund in an amount up to $100,000 per transfer. ii. The City Manager, as Executive Director of the Successor Agency, may delegate the authority to make budget transfers and adjustments. iii. The City Manager, as Executive Director of the Successor Agency, may authorize budget adjustments involving offsetting revenues and expenditures; the City Manager, as Executive Director of the Successor Agency, is authorized to increase an appropriation for a specific purpose where said appropriation is offset by unbudgeted revenue which is designated for said specific City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, ESTABLISHING THE FISCAL YEAR 2019­20 APPROPRIATION LIMIT AS REQUIRED BY ARTICLE XIIIB OF THE CALIFORNIA STATE CONSTITUTION AND STATE LAW. WHEREAS, Article XIIIB of the California State Constitution requires that governments annually establish a limit on the appropriation of proceeds of taxes commonly known as the “Gann Limit”; and WHEREAS, State law requires that this limit be presented to the governing body of each entity each fiscal year; and WHEREAS, the Gann Limit is based on a combination of a population factor and an inflation factor as outlined in Exhibit 8­A attached hereto; and WHEREAS, the City Council desires at this time and deems it to be in the best public interest to adopt the annual Gann Limit for Fiscal Year 2019­20 as listed in Exhibit 8­A, attached to this resolution and incorporated by this reference: NOW, THEREFORE, BE IT RESOLVEDby the City Council of the City of Carlsbad, California, as follows: 1. That the above recitations are true and correct. 2. That the City Council of the City of Carlsbad, California, does hereby establish and adopt the Fiscal Year 2019­20 appropriation limit of four hundred and seventy­eight million, eight hundred and forty­twothousand, and threehundred seventy­ninedollars($478,842,379)as computed in Exhibit 8­A attached hereto. PASSED, APPROVED AND ADOPTED at a Joint Special Meeting of the Carlsbad City Council, Carlsbad Municipal Water District Board of Directors, Carlsbad Public Financing Authority RESOLUTION NO. 2019­094 City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget RESOLUTION NO. 2019­095 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, ADOPTING CHANGES TO THE MASTER FEE SCHEDULE. WHEREAS, the City Council of the City of Carlsbad has the authority to establish fees for city services; and WHEREAS, from time­to­time said fees are reviewed and evaluated to maintain an adequate fee structure recovering costs for city services; and WHEREAS, the City Council has determined the cost of providing general and development­related services; and WHEREAS, the City Council believes it is necessary for the City Manager to have the authority to adjust the parks and recreation and library and arts program and classes fees from time to time to remain competitive and within the market pricing for like programs and classes; and WHEREAS, the City Council finds it necessary to recover the costs for city services; and WHEREAS, the City Council has held the necessary public hearing and allowed for public comment on the establishment of said fees. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1. That the above recitations are true and correct. 2. That the changes to the Master Fee Schedule are for the fees shown in Exhibit 9­A and attached hereto, and as amended by determinations of the City Council at its meeting of Tuesday, June 18, 2019, as set forth in the minutes of that meeting, and as memorialized by subsequent resolution of the City Council. 3. The City Council hereby authorizes the City Manager or his/her designee to set parks and recreation and library and cultural arts program, rental, and class fees that are included in City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, APPROVING THE FY 2019­20 OPERATING AND CAPITAL BUDGETS OF THE ENCINA WASTEWATER AUTHORITY. WHEREAS, the City of Carlsbad is a member agency to the Encina Joint Powers Agreement (the Encina Agreement) entered into on July 13, 1961, for the acquisition, construction, ownership, operation and maintenance of the Encina Joint Sewer System; and WHEREAS, the Encina Agreement requires approval for the budget of the Encina Wastewater Authority (EWA) by the Member Agencies following the recommendation of the Joint Advisory Committee (JAC); and WHEREAS, the City Council of the City of Carlsbad desires to approve said budget and provide for the payment of its share of such expenses in accordance with the allocation provided in the Encina Agreement; and WHEREAS, the wastewater fund is projected to have sufficient funds for the payments as they become due. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1. That the above recitations are true and correct. 2.That the City of Carlsbad’s estimated share of the FY 2019­20 Operating Budget of the EWA as approved by JAC on April 24, 2019, in the amount of $4,101,976 for Wastewater Plant Operations, $953,505 for Wastewater Plant Operations pension pay­down (year one of three), $1,370,486 for the Carlsbad Water Recycling Facility Operations, and $256,601 for Carlsbad Water Recycling Facility Operations pension pay­down (year one of three) is hereby approved. 3. That the City of Carlsbad’s estimated share of the FY 2019­20 Capital Budget of the EWA as approved by JAC on April 24, 2019, in the amount of $5,290,711 for Wastewater Plant RESOLUTION NO. 2019­096 City of Carlsbad 2019-20 Operating Budget Capital and $202,800 for Carlsbad Water Recycling Facility Capital is hereby approved. 4. That the City Manager, or his/her designee, is hereby authorized to approve appropriations to the EWA estimated budgets listed above based on the City of Carlsbad’s actual share of the EWA budget. 5. That all outstanding operating encumbrances as of June 30, 2019 are hereby continued into FY 2019­20 for such contracts and obligations. 6. That all capital improvement program budget appropriations and outstanding encumbrances as of June 30, 2019 are hereby continued into FY 2019­20 for such contracts and obligations. 7. That the City Manager, or his/her designee, is hereby authorized to make payment on behalf of the City of Carlsbad to EWA in accordance with the budget as approved by JAC pursuant to the Encina Agreement. /// /// /// /// /// /// /// /// /// /// /// City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget RESOLUTION NO. 2019­097. A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, DETERMINING THAT THE FY 2019­2020 CAPITAL IMPROVEMENT PROGRAM BUDGET IS CONSISTENT WITH THE GENERAL PLAN AND APPLICABLE CLIMATE ACTION PLAN MEASURES AND ACTIONS. WHEREAS, the City Council of the City of Carlsbad, California has reviewed the Capital Improvement Program for FY 2019­20 and has held such public hearings as are necessary prior to adoption of the Capital Improvement Program Budget; and WHEREAS, on June 18, 2019 the City Council reviewed for consistency with the General Plan goals and policies for all Capital projects receiving an allocation of funds for FY 2019­20 pursuant to Carlsbad Municipal Code Section 2.24.065 (b); and WHEREAS, theCity Council also reviewed the FY 2019­20 Capital projects for consistency with applicable Climate Action Plan measures and actions; and WHEREAS, at said hearing, upon hearing and considering all testimony and arguments, if any, of all persons desiring to be heard, said Council considered all factors relating to the City Council Determination. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1. That the above recitations are true and correct. 2. That based on the evidence presented at the hearing, the City Council determines that the Capital Improvement Program for FY 2019­20 is consistent with the General Plan based on the following findings: a) The projects are consistent with the goals and policies of the city’s General Plan in that the projects are required to ensure the provision of adequate public facilities and services concurrent with or prior to need. City of Carlsbad 2019-20 Operating Budget b) The projects are consistent with applicable goals and policies of the Land Use and Community Design, Mobility, Public Safety, and Arts, History, Culture, and Education Elements of the General Plan, as described in Attachment 11A. c) Specific projects are consistent with, and support Climate Action Plan greenhouse gas reduction measures and actions, as described in Attachment 11A. d) As required by the General Plan, the proposed improvements are consistent with the city’s Growth Management Plan in that the projects ensure that the necessary improvements are provided for facilities maintenance, park development, sewer and water projects, and circulation systems, in accordance with the performance standards contained in the city’s Growth Management regulations. 3. This action is final as of the date this resolution is adopted by the City Council. The Provisions of Chapter 1.16 of the Carlsbad Municipal Code, “Time Limits for Judicial Review” shall apply: “NOTICE” The time within which judicial review of this decision must be sought is governed by Code of Civil Procedure, Section 1094.6, which has been made applicable in the City of Carlsbad by Carlsbad Municipal Code Chapter 1.16. Any petition or other action seeking review must be filed in the appropriate court not later than the ninetieth day following the date on which this decision becomes final; however, if within ten days after the decision becomes final a request for the record is filed with a deposit in an amount sufficient to cover the estimated cost or preparation of such record, the time within which such petition may be filed in court is extended to not later than the thirtieth day following the date on which the record is either personally delivered or mailed to the party, or his attorney of record, if he has one. A written request for the preparation of the record of the proceedings shall be filed with the City Clerk, City of Carlsbad, 1200 Carlsbad Village Drive, Carlsbad, CA 92008. /// /// /// /// City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, APPROVING ADJUSTMENTS TO THE FY 2018­19 OPERATING BUDGET AND CAPITAL IMPROVEMENT PROGRAM. WHEREAS, an operating transfer of $55,000 from the Affordable Housing Special Revenue Fund to the Rental Assistance Special Revenue Fund, to cover the city’s administrative expenses for the federal Section 8 Rental Assistance Program in excess of the amount of federal funding received for FY 2018­19, is recommended; and WHEREAS, a budget increase of $75,000 in the Street Tree Maintenance Special Revenue Fund, for increased tree maintenance costs incurred during FY 2018­19 is recommended; and WHEREAS, a budget increase of $3,141,012 to the Wastewater Fund and $845,288 to the Recycled Water Fund to record Carlsbad’s share of Encina Wastewater Authority’s pension payoff approved via Encina Wastewater Authority’s’ budget adoption on April 24, 2019 is recommended; and NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1. That the above recitations are true and correct. 2. That the City Council of the City of Carlsbad, California, does hereby authorize an operating transfer of $55,000 from the Affordable Housing Special Revenue Fund to the Rental Assistance Special Revenue Fund, to cover the city’s administrative expenses for the federal Section 8 Rental Assistance Program in excess of the amount of federal funding received for FY 2018­19. RESOLUTION NO. 2019­098 City of Carlsbad 2019-20 Operating Budget City of Carlsbad 2019-20 Operating Budget I­40 City of Carlsbad 2019­20 Operating Budget I­41 City of Carlsbad 2019­20 Operating Budget I­42 City of Carlsbad 2019­20 Operating Budget