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HomeMy WebLinkAbout2003-05-06; City Council; Resolution 2003-1211 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESOLUTION NO. 2003-121 RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, APPROVING THE CONTRACT FOR HELP DESK SERVICES WITH ACS STATE AND LOCAL SOLUTIONS, INC. WHEREAS, for the past four years the City has offered technology help desk services to its employees; and WHEREAS, the help desk services offered to City staff have been provided by an out sourced help desk agency; and WHEREAS, the city received proposals from seven vendors to provide help desk service and ACS State and Local Solutions, Inc. is the vendor best able to provide the service required; and WHEREAS, sufficient funds have been budgeted and are available for use in the Information Technology Department budget. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California as follows: 1. That the above recitations are true and correct. 2. That the Mayor is hereby authorized to execute a contract between the City of Carlsbad and ACS State and Local Solutions, Inc. for help desk services, a copy of which is attached as Exhibit A. Ill Ill Ill Ill Ill Ill 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PASSED, APPROVED AND ADOPTED at a regular meeting of the City Council on the 6th day of MAY , 2003, by the following vote, to wit: AYES: Council Members Lewis, Finnila, Kulchin, Hall, Packard NOES: None ABSENT: None ATTEST: Page 2 of Resolution No. 2003-12I