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HomeMy WebLinkAbout2008-12-02; City Council; Resolution 2008-3141 RESOLUTION NO. 2008-314 2 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, APPROVING THE 3 AGREEMENT FOR THE PURCHASE, INSTALLATION AND 4 MAINTENANCE OF A COMPELLENT STORAGE AREA NETWORK SYSTEM WITH LANSOLUTIONS, LLC. 5 - 6 WHEREAS, the City of Carlsbad has determined the need to implement 7 additional Storage Area Network (SAN) systems; and 8 WHEREAS, in 2006 the City of Carlsbad implemented two Compellent Storage 9 Area Network systems at the Faraday and Dove data centers; and 10 WHEREAS, the City of Carlsbad determined that a Compellent Storage Area 11 Network system was necessary for the Safety Center data center; and 12 WHEREAS, the City of Carlsbad released a Request for Proposals and received vendors' responses that were evaluated by the selection team; and 15 WHEREAS, after careful review and evaluation of the responses, the selection 16 team now recommends LANSolutions, LLC for the purchase, installation and 17 maintenance of the Compellent Storage Area Network system for the Safety center; and 18 WHEREAS, LANSolutions, LLC is an authorized reseller and installer of the 19 Compellent Storage Area Network systems and possesses the necessary skills and 20 qualifications to provide services required by the City; and 21 NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of 22 Carlsbad, California, as follows: 23 24 1. That the above recitations are true and correct. 25 2. That the Agreement with LANSolutions LLC, a copy of which is attached 26 hereto, is hereby approved and the Mayor is authorized to execute the 27 agreement on behalf of the City. 28 1 3. That the fees and compensation for the purchase, installation and three 2 years of maintenance for the Safety Center Compellent Storage Area Network system and related services shall not exceed $151,371 as further 4 described in the Agreement between the City of Carlsbad and LANSolutions 5 LLC. 6" 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 2— day of December. 2008, by the following vote to wit: AYES: Council Members Lewis, Hall, Packard and Nygaard. NOES: None. ABSENT: Council Member Kulchin. A LEWIS, Mayor ATTEST: LORRAINE M. WOOD, City Clerk (SEAL) AGREEMENT FOR STORAGE AREA NETWORK SERVICES LANSOLUTIONS LLC O THIS AGREEMENT is made and entered into as of the // _ day of 20fl%. by and between the CITY OF CARLSBAD, a municipal corporation, ("City"), and LANSolutions LLC, a Limited Liability Company, ("Contractor"). RECITALS A. City requires the professional services of an authorized Compellent Storage Center contractor that is experienced in providing the necessary services for the purchase, installation and maintenance of a Compellent Storage Center system; and B. City issued a Request for Proposals and Contractor, an authorized Compellent Storage Center provider, submitted a proposal to City and has affirmed its willingness and ability to perform such work; and C. City carefully reviewed and evaluated the RFP responses and recommended LANSolutions, LLC for the purchase, installation and providing other professional services related to the Compellent Storage Area Network system for the Safety Center; and D. Selection of Contractor is expected to achieve the desired results as defined in the City's Request for Proposal, the Contractors proposal and the attached Exhibit "A;" and NOW, THEREFORE, in consideration of these recitals and the mutual covenants contained herein, City and Contractor agree as follows: 1. SCOPE OF WORK City retains Contractor to perform, and Contractor agrees to render, those services (the "Services") that are defined in attached Exhibit "A", which is incorporated herein by this reference and in accordance with this Agreement's terms and conditions. Contractor will secure third-party hardware and software manufacturers' standard warranties, and other such warranties, as may be available, from the hardware, software or both hardware and software manufacturers' at no additional charge to City. If required by said manufacturer, Contractor shall assign or pass through, to the extent legally assignable, manufacturer warranties to City. In the event such manufacturer's warranties are not legally assignable, Contractor agrees to enforce, on City's benefit, such manufacturer's warranties. Any and all warranties, maintenance, and hardware will be passed through to City or enforced by Contractor on City's behalf. Contractor does not warrant third-party software code or that the functions contained in the software will meet City's requirements or that the operation of the software will be City Attorney Approved Version #05.06.08 uninterrupted or error free. Notwithstanding any warrant assigned or pass through, Contractor is obligated to act as a liaison between City and the software publisher or hardware manufacturer. 2. STANDARD OF PERFORMANCE While performing the Services, Contractor will exercise the reasonable professional care and skill customarily exercised by reputable members of Contractor's profession practicing in the Metropolitan Southern California Area, and will use reasonable diligence and best judgment while exercising its professional skill and expertise. 3. TERM The term of this Agreement will be effective for a period of ninety (90) days from the date first above written. 3.1 FORCE MAJEURE Any delay in the performance of any the duties or obligations of either Party under this Agreement caused by an event outside the affected Parties' reasonable control shall not be considered a breach of this Agreement, and the time required for performance shall be extended for a period equal to the period of such delay. Contractor shall not be entitled to damages or additional payment due to such delays. Such events shall include, without limitation: war, government regulation instituted or revised after the date of this Agreement, labor disputes (including without limitation strikes, lockouts, job actions or boycotts), fires, floods, earth quakes, adverse weather necessitating succession of work or similar actions of the elements, civil unrest, or such other unforeseeable causes beyond the reasonable control and without the fault or negligence of the Party so affected. The Party so affect shall give prompt notice to the other Party of such cause and shall take whatever reasonable steps are necessary to relieve the affects of such cause as rapidly as possible. 4. TIME IS OF THE ESSENCE Time is of the essence for each and every provision of this Agreement. 5. COMPENSATION The total fee payable for the Services to be performed during the initial Agreement term will be one hundred and fifty one thousand, three hundred and seventy-one dollars ($151,371). No other compensation for the Services will be allowed except for items covered by subsequent amendments to this Agreement. The City reserves the right to withhold a ten percent (10%) retention until City has accepted the work and/or Services specified in Exhibit "A". Incremental payments, if applicable, should be made as outlined in attached Exhibit "A". 6. STATUS OF CONTRACTOR Contractor will perform the Services in Contractor's own way as an independent contractor and in pursuit of Contractor's independent calling, and not as an employee of City. Contractor will be under control of City only as to the result to be accomplished, City Attorney Approved Version #05.06.08 but will consult with City as necessary. The persons used by Contractor to provide services under this Agreement will not be considered employees of City for any purposes. The payment made to Contractor pursuant to the Agreement will be the full and complete compensation to which Contractor is entitled. City will not make any federal or state tax withholdings on behalf of Contractor or its agents, employees or subcontractors. City will not be required to pay any workers' compensation insurance or unemployment contributions on behalf of Contractor or its employees or subcontractors. Contractor agrees to indemnify City within thirty (30) days for any tax, retirement contribution, social security, overtime payment, unemployment payment or workers' compensation payment which City may be required to make on behalf of Contractor or any agent, employee, or subcontractor of Contractor for work done under this Agreement. At the City's election, City may deduct the indemnification amount from any balance owing to Contractor. 7. SUBCONTRACTING Contractor will not subcontract any portion of the Services without prior written approval of City. If Contractor subcontracts any of the Services, Contractor will be fully responsible to City for the acts and omissions of Contractor's subcontractor and of the persons either directly or indirectly employed by the subcontractor, as Contractor is for the acts and omissions of persons directly employed by Contractor. Nothing contained in this Agreement will create any contractual relationship between any subcontractor of Contractor and City. Contractor will be responsible for payment of subcontractors. Contractor will bind every subcontractor and every subcontractor of a subcontractor by the terms of this Agreement applicable to Contractor's work unless specifically noted to the contrary in the subcontract and approved in writing by City. 8. OTHER CONTRACTORS The City reserves the right to employ other Contractors in connection with the Services. 9. INDEMNIFICATION Contractor agrees to indemnify and hold harmless the City and its officers, officials, employees and volunteers from and against all claims, damages, losses and expenses including attorneys fees arising out of the performance of the work described herein caused by any negligence, recklessness, or willful misconduct of the Contractor, any subcontractor, anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable. The parties expressly agree that any payment, attorney's fee, costs or expense City incurs or makes to or on behalf of an injured employee under the City's self- administered workers' compensation is included as a loss, expense or cost for the purposes of this section, and that this section will survive the expiration or early termination of this Agreement. City Attorney Approved Version #05.06.08 10. INSURANCE Contractor will obtain and maintain for the duration of the Agreement and any and all amendments, insurance against claims for injuries to persons or damage to property which may arise out of or in connection with performance of the services by Contractor or Contractor's agents, representatives, employees or subcontractors. The insurance will be obtained from an insurance carrier admitted and authorized to do business in the State of California. The insurance carrier is required to have a current Best's Key Rating of not less than "A-:VM". OR with a surplus line insurer on the State of California's List of Eligible Surplus Line Insurers (LESLI) with a rating in the latest Best's Key Rating Guide of at least "A:X". 10.1 Coverages and Limits. Contractor will maintain the types of coverages and minimum limits indicated below, unless City Attorney or City Manager approves a lower amount. These minimum amounts of coverage will not constitute any limitations or cap on Contractor's indemnification obligations under this Agreement. City, its officers, agents and employees make no representation that the limits of the insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at Contractor's sole expense. 10.1.1 Commercial General Liability Insurance. $1.000.000 combined single-limit per occurrence for bodily injury, personal injury and property damage. If the submitted policies contain aggregate limits, general aggregate limits will apply separately to the work under this Agreement or the general aggregate will be twice the required per occurrence limit. 10.1.2 Automobile Liability (if the use of an automobile is involved for Contractor's work for City). $1,000,000 combined single-limit per accident for bodily injury and property damage. 10.1.3 Workers' Compensation and Employer's Liability. Workers' Compensation limits as required by the California Labor Code. Workers' Compensation will not be required if Contractor has no employees and provides, to City's satisfaction, a declaration stating this. 10.1.4 Professional Liability. Errors and omissions liability appropriate to Contractor's profession with limits of not less than $1,000,000 per claim. Coverage must be maintained for a period of five years following the date of completion of the work. 10.2. Additional Provisions. Contractor will ensure that the policies of insurance required under this Agreement contain, or are endorsed to contain, the following provisions: City Attorney Approved Version #05.06.08 10.2.1 The City will be named as an additional insured on General Liability. 10.2.2 Contractor will obtain occurrence coverage, excluding Professional Liability, which will be written as claims-made coverage. 10.2.3 This insurance will be in force during the life of the Agreement and any extensions of it and will not be canceled without thirty (30) days prior written notice to City sent by certified mail pursuant to the Notice provisions of this Agreement. 10.3 Providing Certificates of Insurance and Endorsements. Prior to City's execution of this Agreement, Contractor will furnish certificates of insurance and endorsements to City. 10.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance coverages, then City will have the option to declare Contractor in breach, or may purchase replacement insurance or pay the premiums that are due on existing policies in order to maintain the required coverages. Contractor is responsible for any payments made by City to obtain or maintain insurance and City may collect these payments from Contractor or deduct the amount paid from any sums due Contractor under this Agreement. 10.5 Submission of Insurance Policies. City reserves the right to require, at anytime, complete and certified copies of any or all required insurance policies and endorsements. 11. BUSINESS LICENSE Contractor will obtain and maintain a City of Carlsbad Business License for the term of the Agreement, as may be amended from time-to-time. 12. ACCOUNTING RECORDS Contractor will maintain complete and accurate records with respect to costs incurred under this Agreement. All records will be clearly identifiable. Contractor will allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of records and any other documents created pursuant to this Agreement. Contractor will allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement. 13. OWNERSHIP OF DOCUMENTS All work product produced by Contractor or its agents, employees, and subcontractors pursuant to this Agreement is the property of City. In the event this Agreement is terminated, all work product produced by Contractor or its agents, employees and subcontractors pursuant to this Agreement will be delivered at once to City. Contractor will have the right to make one (1) copy of the work product for Contractor's records. City Attorney Approved Version #05.06.08 14. COPYRIGHTS Contractor agrees that all copyrights that arise from the services will be vested in City and Contractor relinquishes all claims to the copyrights in favor of City. 15. NOTICES The name of the persons who are authorized to give written notices or to receive written notice on behalf of City and on behalf of Contractor under this Agreement. For City: For Contractor: Name Maria Callander Name Oliver Goellnitz Title Public Safety Technology Manager Title President Department Police Department Address 6359 Nancy Ridge Drive City of Carlsbad San Diego. CA92121 Address 2560 Orion Way Phone No. 858-587-8000 Carlsbad. CA 92010 Phone No. 760-931-2176 Each party will notify the other immediately of any changes of address that would require any notice or delivery to be directed to another address. 16. CONFLICT OF INTEREST City will evaluate Contractor's duties pursuant to this Agreement to determine whether disclosure under the Political Reform Act and City's Conflict of Interest Code is required of Contractor or any of Contractor's employees, agents, or subcontractors. Should it be determined that disclosure is required, Contractor or Contractor's affected employees, agents, or subcontractors will complete and file with the City Clerk those schedules specified by City and contained in the Statement of Economic Interests Form 700. Contractor, for Contractor and on behalf of Contractor's agents, employees, subcontractors and consultants warrants that by execution of this Agreement, that they have no interest, present or contemplated, in the projects affected by this Agreement. Contractor further warrants that neither Contractor, nor Contractor's agents, employees, subcontractors and consultants have any ancillary real property, business interests or income that will be affected by this Agreement or, alternatively, that Contractor will file with the City an affidavit disclosing this interest. 17. GENERAL COMPLIANCE WITH LAWS Contractor will keep fully informed of federal, state and local laws and ordinances and regulations which in any manner affect those employed by Contractor, or in any way affect the performance of the Services by Contractor. Contractor will at all times observe City Attorney Approved Version #05.06.08 and comply with these laws, ordinances, and regulations and will be responsible for the compliance of Contractor's services with all applicable laws, ordinances and regulations. Contractor will be aware of the requirements of the Immigration Reform and Control Act of 1986 and will comply with those requirements, including, but not limited to, verifying the eligibility for employment of all agents, employees, subcontractors and consultants that the services required by this Agreement. 18. DISCRIMINATION AND HARASSMENT PROHIBITED Contractor will comply with all applicable local, state and federal laws and regulations prohibiting discrimination and harassment. 19. DISPUTE RESOLUTION If a dispute should arise regarding the performance of the Services the following procedure will be used to resolve any questions of fact or interpretation not otherwise settled by agreement between the parties. Representatives of Contractor or City will reduce such questions, and their respective views, to writing. A copy of such documented dispute will be forwarded to both parties involved along with recommended methods of resolution, which would be of benefit to both parties. The representative receiving the letter will reply to the letter along with a recommended method of resolution within ten (10) business days. If the resolution thus obtained is unsatisfactory to the aggrieved party, a letter outlining the disputes will be forwarded to the City Manager. The City Manager will consider the facts and solutions recommended by each party and may then opt to direct a solution to the problem. In such cases, the action of the City Manager will be binding upon the parties involved, although nothing in this procedure will prohibit the parties from seeking remedies available to them at law. 20. TERMINATION In the event of the Contractor's failure to prosecute, deliver, or perform the Services, City may terminate this Agreement for nonperformance by notifying Contractor by certified mail of the termination. If City decides to abandon or indefinitely postpone the work or services contemplated by this Agreement, City may terminate this Agreement upon written notice to Contractor. Upon notification of termination, Contractor has five (5) business days to deliver any documents owned by City and all work in progress to City address contained in this Agreement. City will make a determination of fact based upon the work product delivered to City and of the percentage of work that Contractor has performed which is usable and of worth to City in having the Agreement completed. Based upon that finding City will determine the final payment of the Agreement. Either party upon tendering thirty (30) days written notice to the other party may terminate this Agreement. In this event and upon request of City, Contractor will assemble the work product and put it in order for proper filing and closing and deliver it to City. Contractor will be paid for work performed to the termination date; however, the total will not exceed the lump sum fee payable under this Agreement. City will make the final determination as to the portions of tasks completed and the compensation to be made. City Attorney Approved Version #05.06.08 21. COVENANTS AGAINST CONTINGENT FEES Contractor warrants that Contractor has not employed or retained any company or person, other than a bona fide employee working for Contractor, to solicit or secure this Agreement, and that Contractor has not paid or agreed to pay any company or person, other than a bona fide employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration contingent upon, or resulting from, the award or making of this Agreement. For breach or violation of this warranty, City will have the right to annul this Agreement without liability, or, in its discretion, to deduct from the Agreement price or consideration, or otherwise recover, the full amount of the fee, commission, percentage, brokerage fees, gift, or contingent fee. 22. CLAIMS AND LAWSUITS By signing this Agreement, Contractor agrees that any Agreement claim submitted to City must be asserted as part of the Agreement process as set forth in this Agreement and not in anticipation of litigation or in conjunction with litigation. Contractor acknowledges that if a false claim is submitted to City, it may be considered fraud and Contractor may be subject to criminal prosecution. Contractor acknowledges that California Government Code sections 12650 et sea., the False Claims Act applies to this Agreement and, provides for civil penalties where a person knowingly submits a false claim to a public entity. These provisions include false claims made with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of information. If City seeks to recover penalties pursuant to the False Claims Act, it is entitled to recover its litigation costs, including attorney's fees. Contractor acknowledges that the filing of a false claim may subject Contractor to an administrative debarment proceeding as the result of which Contractor may be prevented to act as a Contractor on any public work or improvement for a period of up to five (5) years. Contractor acknowledges debarment by another jurisdiction is grounds for City to terminate this Agreement. 23. JURISDICTIONS AND VENUE Any action at law or in equity brought by either of the parties for the purpose of enforcing a right or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the County of San Diego, State of California, and the parties waive all provisions of law providing for a change of venue in these proceedings to any other county. 24. SUCCESSORS AND ASSIGNS It is mutually understood and agreed that this Agreement will be binding upon City and Contractor and their respective successors. Neither this Agreement nor any part of it nor any monies due or to become due under it may be assigned by Contractor without the prior consent of City, which shall not be unreasonably withheld. 25. ENTIRE AGREEMENT This Agreement, together with any other written document referred to or contemplated by it, along with the purchase order for this Agreement and its provisions, embody the City Attorney Approved Version #05.06.08 8 entire Agreement and understanding between the parties relating to the subject matter of it. In case of conflict, the terms of the Agreement supersede the purchase order. Neither this Agreement nor any of its provisions may be amended, modified, waived or discharged except in a writing signed by both parties. 26. BACKGROUND CHECKS OF CONTRACTOR EMPLOYEES Prior to being allowed to perform any work on this project and at City's expense, all non- city personnel assigned to the project must submit to and pass a background check by the Carlsbad Police Department. City will not release any information about the individual whose background was checked without the express written consent of said individual. City will inform Contractor that said individual shall not be assigned to this project and Contractor agrees not to assign and to deny access to all information associated with this project from said individual. In addition, if, at any time, the City determines an individual is not able to effectively perform the services required by this Agreement, the City will notify and discuss the matter with the Contractor in an attempt to reach a mutual resolution. However, at City's sole request, the Contractor will immediately remove the individual from the project. Failure to remove the individual shall be grounds for immediate termination of this Agreement. 27. AUTHORITY The individuals executing this Agreement and the instruments referenced in it on behalf of Contractor each represent and warrant that they have the legal power, right and actual authority to bind Contractor to the terms and conditions of this Agreement. (Remainder of Page Intentionally Left Blank) City Attorney Approved Version #05.06.08 9 CONTRACTO CITY corpon L or Mayor ATTEST: T (e-mail address) *By: (sign here).ORRAINE M. WOOD City Clerk (print name/title) (e-mail address) If required by City, proper notarial acknowledgment of execution must be attached. If a Corporation. Agreement must be signed by one corporate officer from each of the following two groups. *Group A. Chairman, President, or Vice-President **Group B. Secretary, Assistant Secretary, CFO or Assistant Treasurer Otherwise, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the officer(s) signing to bind the corporation. APPROVED AS TO FORM: R^fJAj^^LBKLL, City Attorney t Deputy City Attorney 10 City Attorney Approved Version #05.06.08 EXHIBIT "A" SCOPE OF SERVICES SAN Implementation Project Plan This project plan will incorporate all aspects of the installation of the equipment listed in Appendix "A", including site planning, scheduling, installation, documentation, and training. A team from LANSolutions will work in conjunction with the Carlsbad Police Department (PD) IT personnel to complete this installation. A central point of contact at LANSolutions, the project manager, will coordinate all activities and resources with a designated person at the Carlsbad PD. The timing of the installation and configuration of the SAN will meet the City's requirements, as specified herein: The implementation of the Compellent Storage Center (Storage Center) will occur at the Safety Center but may involve modification of one or both of the two Compellent Storage Centers located at the City's Faraday building and the Dove Library. A site preparation plan identifying the necessary rack space and electrical requirements must be presented to the City in advance of the installation. Due to the 24-hour nature of public safety, some work may have to be performed outside of normal business hours. The implementation must meet Compellent's recommended installation standards and at a minimum will include the following: Safety Center Data Center 1. Rack, configure and attach the Storage Center to the Safety Center network. 2. Configure two Microsoft servers and two VMware servers to attach to the SAN via NBAs. 3. Create the necessary volume structure on the Storage Center. 4. Migrate data from the HP MSA to the SAN. 5. Verify availability of network drives in the Microsoft cluster environment. 6. Setup zones on the fiber switch and configure multi-path technologies. Test and ensure the ability to failover. 7. Ensure available storage is visible through the administrative interface. 8. Configure backup and restore processes with the Storage Center and the City's existing Tivoli Storage Manager System (StorServer) - validate these processes are functioning properly. 9. Integrate new storage enclosure into current Dove SAN. 10. Setup replication between the Dove and Safety Center Storage centers. 11. Document the installed configuration. 12.Train a minimum of two IT staff members on the use of the system. City Attorney Approved Version #05.06.08 11 LANSolutions will approach the installation with a four phase process. Each phase is described below: Phase 1 - Planning LANSolutions will meet with the appropriate Carlsbad PD IT personnel for a planning meeting and site visit. During this meeting, the specific steps of the installation will be discussed and placed on an initial timeline. Resources from both LANSolutions and the City will be identified and initial tasks will be assigned. Specifications for rack space, power, networking, terminal connectivity, and environmental requirements will be presented. A site visit to each data center will be conducted to ensure that adequate resources will be available. Fiber cable lengths will also be determined to ensure connectivity to the required servers. A listing of each of the servers and the initial SAN volume configuration will be developed. Also a listing of what data to migrate to the SAN volumes will result in a list of the expected data migration to be performed as part of this project. Replication data will also be determined during this process. A description of how the SAN software organizes and classifies the volumes will be given before and during this process. This list will be the starting point for volume/server definitions and may change slightly during the actual installation. A lead LANSolutions engineer will be present during this visit and during most, if not all, of the remaining installation. If not already completed, the Compellent pre-order document will be finalized and delivered to Compellent for final ordering. This document will include network and host information as well as a system drawing. The result of this phase will be the written results of this visit including any tasks and/or products needed to meet the installation requirements. Also, a written schedule will be prepared and presented to the Carlsbad PD. Phase 2 - Installation The installation phase will take place at the Police Department Computer Room. Once the SAN has been configured, the replication process will be configured to the existing Dove SAN. The installation steps will specify that LANSolutions will perform the work. However, it is possible that Carlsbad PD IT can participate in the installation for purposes of familiarization and training. While some of the details may change slightly after the planning meeting, the installation process will proceed as follows: City Attorney Approved Version #05.06.08 12 n 1. Carlsbad PD IT will have made any changes to the data center that were identified during the planning process. 2. LANSolutions will install the SAN hardware (Enclosures, controllers, switches) and associated cables with direction and/or assistance from Carlsbad PD IT. 3. LANSolutions will ensure that the latest firmware revision and code are installed on all SAN controllers and devices. 4. LANSolutions will configure or provide settings for all SAN Host Bus Adapters (HBA's) before they are installed in the server hardware. 5. LANSolutions will configure the Fiber Channel switches with the appropriate zoning and IP addressing. Any iSCSI subnets will be configured if specified in the installation. 6. LANSolutions will install the HBA's in the designated servers and ensure that they are recognized by the Windows or Netware operating systems. This may include the installation of software drivers. 7. LANSolutions will configure the Storage Center software will be for the appropriate network settings and controller configuration (initial setup). 8. The servers will be configured in the Storage Center Software 9. The volumes will be configured according to the volume configuration document. 10. Verify that the volumes are recognized from the associated servers. 11. Prepare the volumes (format) and migrate the data according to the data migration document. The data migration will include the actual copying of data, verification that the copies are successful. 12. LANSolutions will work with Carlsbad PD IT to configure any additional backup and restore processes that relate to the SAN. This may include scripting of volume snapshots, mounts and dismounts. LANSolutions has a good understanding of how backups operate, but the ultimate configuration of the Tivoli Storage Manager will be done by the Carlsbad Carlsbad PD IT staff. LANSolutions will assist in the configuration and validation of the backup process with respect to the new SAN volumes. 13. LANSolutions will install and integrate the additional enclosure and storage into the Dove SAN. 14. LANSolutions will configure replication between the Storage Centers at Dove, Faraday and the Safety Center according to the planning documents. This will include joining the new controllers to the existing Enterprise Management console view/topology. 15. LANSolutions will verify that Compellent can access the system via Phone Home and Secure console. Phase 3 - Training While not specifically its own phase, training will occur before, during and after the actual installation. At least 2 designated IT personnel will be trained during this process. Once the personnel are designated, they will need to participate in the initial configuration and volume setup processes. In addition to the initial City Attorney Approved Version #05.06.08 13 configuration, the designated personnel will be able to participate in a hands-on training session following each of the site installations. LANSolutions training is not intended to replace formal vendor training which is available on-line or at the vendor's site. It should be sufficient to enable the Carlsbad PD to perform additional server and volume creation, replay (snapshot) management, system status monitoring and other basic operations. Phase 4 - Documentation The system will be fully documented and will include a system drawing (in Visio format) and server/volume setup. The documentation will be provided in electronic format for easy modification by the Carlsbad PD. (Remainder of Page Intentionally Left Blank) City Attorney Approved Version #05.06.08 14 Appendix A Compellent SAN with Data Progression $ 135,696.00 Tax and Shipping $ 12,100.44 Installation (estimate 2-3 days) $ 2.800.00 Total $ 139,736.44 Compellent with Data Progression Configuration QuickStart SC020 - 2Cb ILM Base Bundle (4Gb Ready) 1 Storage Controller, 3U 8 400GB, FC, 4Gb, IOKRPMHDD 8 500GB SA TA 7K RPM HDD 1 Compellent Enclosure, SA TA, 2Gb, 16 bay 1 Compellent Enclosure, SBOD, FC, 16 bay, 2Gb Configurable 4 Enclosure SFP 1 IO, FC, 4Gb, 2 port, Std Profile, PCI-X 1 IO, FC, 4Gb, 4 port, Std Profile, PCI-E 4 Optical Cable, LC/LC, 1 meter, Orange Quick Start ILM Bundle, SW 1 SW, Data Progression Base License 1 SW, Data Instant Replay Base License 1 SW, Dynamic Capacity Base License 1 SW, Storage Center Core Base License QuickStart ILM Clustered Controller Upgrade 1 Storage Controller, 3U 1 IO, FC, 4Gb, 2 port, Std Profile, PCI-X 1 IO, FC, 4Gb, 4 port, Std Profile, PCI-E 4 Optical Cable, LC/LC, I meter, Orange 4 Enclosure SFP QuickStart Clustered Controller Upgrade Software 1 SW, Dynamic Controllers Base License 2 IO, FC, 4Gb, 2 port, Std Profile, PCI-X 2 IO, iSCSI, 1Gb, 2 port, Std Profile, PCI-X 4 Optical Cable, LC/LC, 3 meter, Orange 1 SW, Enterprise Manager Foundation License, Unlimited 1 SW, Remote Instant Replay Asynchronous _JaseJJcense 1 SW, Remote Instant Replay Asynchronous I Base y«nse_ _ _ _ 2 Cisco MDS91 24 Base Kit, 8 active ports Includes 3 years of Compellent Software and \ Hardware maintenance City Attorney Approved Version #05.06.08 15 Appendix A Addendum for Dove Site Compellent Enclosure for Dove $ 13,780.00 Hardware Discount $ (4,600.00) Tax and Shipping $ 1,054.92 Installation (estimate 1 day) $ 1.400.00 Total $ 11,634.92 Enclosure, SATA, 2Gb, 16-bay, Upgrade 1 Compellent Enclosure, SATA, 2Gb, 16 bay 4 Enclosure SFP 4 Optical Cable, LC/LC, I meter, Orange 5 500CB SATA 7K RPM HDD 1 IO, FC, 4Gb, 2 port, Std Profile, PCI-X Includes Compellent Hardware Maintenance co- termed with City's existing contract. Summary Safety SAN $ 139,736.44 Additional storage for Dove SAN $ 11,634.92 Total $ 151,371.36 City Attorney Approved Version #05.06.08 16