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HomeMy WebLinkAbout2019-04-09; City Council; Resolution 2019-048RESOLUTION NO. 2019-048 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, AUTHORIZING THE AGREEMENT WITH ECS IMAGING, INC. FOR DOCUMENT SCANNING SERVICES AND THE ACQUISITION OF LASERFICHE AVANTE SOFTWARE IN AN AMOUNT NOT TO EXCEED $186,325. Exhibit 1 WHEREAS, the City Council of the City of Carlsbad, California has determined that it is in the public interest to authorize the Police Department to enter into a contract with ECS Imaging, Inc. for document scanning services and the acquisition of LaserFiche Avante software; and WHEREAS, the total cost of the contract includes scanning services, software, training, and annual maintenance and licensing fees; and WHEREAS, the city will exercise the right to use the piggy-back clause of the competitively bid solicitation made available by the National Cooperative Purchasing Alliance (NCPA); and WHEREAS, the Police Department has enough funds in its operating budget for the purchase not to exceed $186,325. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1. That the above recitations are true and correct. 2. That the Mayor is hereby authorized to execute the Agreement with ECS Imaging for document scanning services (Attachment A). 3. The amount of the purchase will not exceed $186,325. The Police Department will use available funds from its operating budget to make the purchase. PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 9th day of April 2019, by the following vote to wit: AYES: NOES: ABSENT: Blackburn, Bhat-Patel, Schumacher, Hamilton. None. Hall. ,,,,,,1111111111,,,,,,,//11, ~''o~ CAR~ '10 ,$1 •'"•'·n~ ~~ ... ·• .. U'd\~ !"/~'• .. ~ \o(~vf~J J ~ ~-.. ~"' .......... ~ ~ "·•. ' .... ~ ¾ '";q'l..·· .......... •~,'y ~ '11,,1, IFOf( ,,,,,,, 11,,,,,,,,,111111111 April 9, 2019 Item #5 Page 4 of 27 AGREEMENT FOR LASERFISCHE AVANTE AND DOCUMENT SCANNING SERVICES ECS IMAGING, INC. HIS AGREEMENT is made and entered into as of the / 0 tr. day of . , 20.J:}_, by and between the CITY OF CARLSBAD, a municipal corporati n, ("City"), and ECS Imaging Inc., a document scanning service and Laserfiche Avante software company, ("Contractor"). RECITALS A. City requires the professional services of a documenting scanning service that is experienced in scanning and uploading police reports into Laserfiche Avante software. B. Contractor has the necessary experience in providing professional services and advice related to scanning police reports into a Laserfiche software. C. Contractor has submitted a proposal to City and has affirmed its willingness and ability to perform such work. NOW, THEREFORE, in consideration of these recitals and the mutual covenants contained herein, City and Contractor agree as follows: 1. SCOPE OF WORK City retains Contractor to perform, and Contractor agrees to render, those services (the "Services") that are defined in attached Exhibit "A", which is incorporated by this reference in accordance with this Agreement's terms and conditions. 2. STANDARD OF PERFORMANCE While performing the Services, Contractor will exercise the reasonable professional care and skill customarily exercised by reputable members of Contractor's profession practicing in the Metropolitan Southern California Area, and will use reasonable diligence and best judgment while exercising its professional skill and expertise. 3. TERM The term of this Agreement will be effective for a period of one year from the date first above written. The City Manager may amend the Agreement to extend it for three additional one year periods or parts thereof. Extensions will be based upon a satisfactory review of Contractor's performance, City needs, and appropriation of funds by the City Council. The parties will prepare a written amendment indicating the effective date and length of the extended Agreement. 4. TIME IS OF THE ESSENCE Time is of the essence for each and every provision of this Agreement. 5. COMPENSATION The total fee payable for the Services to be performed during the initial Agreement term will be one-hundred twenty-seven three-hundred thirty dollars eighty cents ($127,330.80) for a one-time scanning service and a one-time fee of fifty-eight thousand nine hundred ninety-four dollars ($58,994) for the software, annual maintenance and licensing, and service fee. Payment distribution shall be made pursuant to the Payment Milestone schedule included in Exhibit "A." No other compensation for the Services will be allowed except for items covered by subsequent amendments to this Agreement. If the City elects to extend the Agreement, the amount shall not exceed eleven-thousand four-hundred seventy dollars ($11,470) per Agreement year. The City reserves the right to withhold a ten percent (10%) retention until City has accepted the work and/or Services specified in Exhibit "A". City Attorney Approved Version 6/12/18 April 9, 2019 Item #5 Page 5 of 27 Incremental payments, if applicable, should be made as outlined in attached Exhibit "A". 6. STATUS OF CONTRACTOR Contractor will perform the Services in Contractor's own way as an independent contractor and in pursuit of Contractor's independent calling, and not as an employee of City. Contractor will be under control of City only as to the result to be accomplished, but will consult with City as necessary. The persons used by Contractor to provide services under this Agreement will not be considered employees of City for any purposes. The payment made to Contractor pursuant to the Agreement will be the full and complete compensation to which Contractor is entitled. City will not make any federal or state tax withholdings on behalf of Contractor or its agents, employees or subcontractors. City will not be required to pay any workers' compensation insurance or unemployment contributions on behalf of Contractor or its employees or subcontractors. Contractor agrees to indemnify City within thirty (30) days for any tax, retirement contribution, social security, overtime payment, unemployment payment or workers' compensation payment which City may be required to make on behalf of Contractor or any agent, employee, or subcontractor of Contractor for work done under this Agreement. At the City's election, City may deduct the indemnification amount from any balance owing to Contractor. 7. SUBCONTRACTING Contractor will not subcontract any portion of the Services without prior written approval of City. If Contractor subcontracts any of the Services, Contractor will be fully responsible to City for the acts and omissions of Contractor's subcontractor and of the persons either directly or indirectly employed by the subcontractor, as Contractor is for the acts and omissions of persons directly employed by Contractor. Nothing contained in this Agreement will create any contractual relationship between any subcontractor of Contractor and City. Contractor will be responsible for payment of subcontractors. Contractor will bind every subcontractor and every subcontractor of a subcontractor by the terms of this Agreement applicable to Contractor's work unless specifically noted to the contrary in the subcontract and approved in writing by City. 8. OTHER CONTRACTORS The City reserves the right to employ other Contractors in connection with the Services. 9. INDEMNIFICATION Contractor agrees to indemnify and hold harmless the City and its officers, officials, employees and volunteers from and against all claims , damages, losses and expenses including attorneys fees arising out of the performance of the work described herein caused by any negligence, recklessness, or willful misconduct of the Contractor, any subcontractor, anyone directly or indirectly employed by any of them or anyone for whose acts any of them may be liable. The parties expressly agree that any payment, attorney's fee, costs or expense City incurs or makes to or on behalf of an injured employee under the City's self-administered workers' compensation is included as a loss, expense or cost for the purposes of this section, and that this section will survive the expiration or early termination of this Agreement. 10. INSURANCE Contractor will obtain and maintain for the duration of the Agreement and any and all amendments, insurance against claims for injuries to persons or damage to property which may arise out of or in connection with performance of the services by Contractor or Contractor's agents, representatives, employees or subcontractors. The insurance will be obtained from an City Attorney Approved Version 6/12/18 2 April 9, 2019 Item #5 Page 6 of 27 insurance carrier admitted and authorized to do business in the State of California. The insurance carrier is required to have a current Best's Key Rating of not less than "A-:VII"; OR with a surplus line insurer on the State of California's List of Approved Surplus Line Insurers (LASLI) with a rating in the latest Best's Key Rating Guide of at least "AX"; OR an alien non- admitted insurer listed by the National Association of Insurance Commissioners (NAIC) latest quarterly listings report. 10.1 Coverage and Limits. Contractor will main_tain the types of coverage and minimum limits indicated below, unless the Risk Manager or City Manager approves a lower amount. These minimum amounts of coverage will not constitute any limitations or cap on Contractor's indemnification obligations under this Agreement. City, its officers, agents and employees make no representation that the limits of the insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage, as Contractor deems adequate, at Contractor's sole expense. The full limits available to the named insured shall also be available and applicable to the City as an additional insured. 10.1.1 Commercial General Liability (CGL) Insurance: Insurance written on an "occurrence" basis, including personal & advertising injury, with limits no less than $2,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location or the general aggregate limit shall be twice the required occurrence limit. 10.1.2 Automobile Liability. (if the use of an automobile is involved for Contractor's work for City). $2,000,000 combined single-limit per accident for bodily injury and property damage. 10.1 .3 Workers' Compensation and Employer's Liability. Workers' Compensation limits as required by the California Labor Code. Workers' Compensation will not be required if Contractor has no employees and provides, to City's satisfaction, a declaration stating this. 10.1.4 Professional Liability. Errors and omissions liability appropriate to Contractor's profession with limits of not less than $1,000,000 per claim. Coverage must be maintained for a period of five years following the date of completion of the work. 10.2 Additional Provisions. Contractor will ensure that the policies of insurance required under this Agreement contain , or are endorsed to contain, the following provisions: 10.2.1 The City will be named as an additional insured on Commercial General Liability which shall provide primary coverage to the City. 10.2.2 Contractor will obtain occurrence coverage, excluding Professional Liability, which will be written as claims-made coverage. 10.2.3 This insurance will be in force during the life of the Agreement and any extensions of it and will not be canceled without thirty (30) days prior written notice to City sent by certified mail pursuant to the Notice provisions of this Agreement. 10.3 Providing Certificates of Insurance and Endorsements. Prior to City's execution of this Agreement, Contractor will furnish certificates of insurance and endorsements to City. 10.4 Failure to Maintain Coverage. If Contractor fails to maintain any of these insurance coverages, then City will have the option to declare Contractor in breach, or may purchase City Attorney Approved Version 6/12/18 3 April 9, 2019 Item #5 Page 7 of 27 replacement insurance or pay the premiums that are due on existing policies in order to maintain the required coverages. Contractor is responsible for any payments made by City to obtain or maintain insurance and City may collect these payments from Contractor or deduct the amount paid from any sums due Contractor under this Agreement. 10.5 Submission of Insurance Policies. City reserves the right to require , at any time, complete and certified copies of any or all required insurance policies and endorsements. 11. BUSINESS LICENSF Contractor maintain a Business License for the term of the Agreement, as may be amended from time-to-time. 12. ACCOUNTING RECORDS Contractor will maintain complete and accurate records with respect to costs incurred under this Agreement. All records will be clearly identifiable. Contractor will allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of records and any other documents created pursuant to this Agreement. Contractor will allow inspection of all work, data, documents, proceedings , and activities related to the Agreement for a period of three (3) years from the date of final payment under th is Agreement. 13. OWNERSHIP OF DOCUMENTS All work product produced by Contractor or its agents, employees, and subcontractors pursuant to this Agreement is the property of City. In the event this Agreement is terminated , all work product produced by Contractor or its agents, employees and subcontractors pursuant to this Agreement will be delivered at once to City. Contractor will have the right to make one (1) copy of the work product for Contractor's records. 14. COPYRIGHTS Contractor agrees that all copyrights that arise from the services will be vested in City and Contractor relinquishes all claims to the copyrights in favor of City. 15. NOTICES The name of the persons who are authorized to give written notice or to receive written notice on behalf of City and on behalf of Contractor under this Agreement. For City Name Javier Ruiz Title IT Manager Department Police ---------- City of Carlsbad Address 2560 Orion Way Carlsbad, CA 92010 Phone No. 760-931-2176 For Contractor Name Jamie Dunn Title Account Manager Address 5905 Brockton Ave, Suite C Riverside, CA 92506 Phone No. . 760-419-3446 Email jamie@ecsimaging.com Each party will notify the other immediately of any changes of address that would require any notice or delivery to be directed to another address. City Attorney Approved Version 6/12/18 4 April 9, 2019 Item #5 Page 8 of 27 16. CONFLICT OF INTEREST Contractor shall file a Conflict of Interest Statement with the City Clerk in accordance with the requirements of the City of Carlsbad Conflict of Interest Code. The Contractor shall report investments or interests in all categories. YesD No~ 17. GENERAL COMPLIANCE WITH LAWS Contractor will keep fully informed of federal, state and local laws and ordinances and regulations which in any manner affect those employed by Contractor, or in any way affect the performance of the Services by Contractor. Contractor will at all times observe and comply with these laws, ordinances, and regulations and will be responsible for the compliance of Contractor's services with all applicable laws, ordinances and regulations. Contractor will be aware of the requirements of the Immigration Reform and Control Act of 1986 and will comply with those requirements, including, but not limited to, verifying the eligibility for employment of all agents, employees, subcontractors and consultants whose services are required by this Agreement. 18. DISCRIMINATION AND HARASSMENT PROHIBITED Contractor will comply with all applicable local, state and federal laws and regulations prohibiting discrimination and harassment. 19. DISPUTE RESOLUTION If a dispute should arise regarding the performance of the Services the following procedure will be used to resolve any questions of fact or interpretation not otherwise settled by agreement between the parties. Representatives of Contractor or City will reduce such questions, and their respective views, to writing. A copy of such documented dispute will be forwarded to both parties involved along with recommended methods of resolution, which would be of benefit to both parties. The representative receiving the letter will reply to the letter along with a recommended method of resolution within ten ( 10) business days. If the resolution thus obtained is unsatisfactory to the aggrieved party, a letter outlining the disputes will be forwarded to the City Manager. The City Manager will consider the facts and solutions recommended by each party and may then opt to direct a solution to the problem. In such cases, the action of the City Manager will be binding upon the parties involved, although nothing in this procedure will prohibit the parties from seeking remedies available to them at law. 20. TERMINATION In the event of the Contractor's failure to prosecute, deliver, or perform the Services, City may terminate this Agreement for nonperformance by notifying Contractor by certified mail of the termination. If City decides to abandon or indefinitely postpone the work or services contemplated by this Agreement, City may terminate this Agreement upon written notice to Contractor. Upon notification of termination, Contractor has five (5) business days to deliver any documents owned by City and all work in progress to City address contained in this Agreement. City will make a determination of fact based upon the work product delivered to City and of the percentage of work that Contractor has performed which is usable and of worth to City in having the Agreement completed. Based upon that finding City will determine the final payment of the Agreement. Either party upon tendering thirty (30) days written notice to the other party may terminate this Agreement. In this event and upon request of City, Contractor will assemble the work product and put it in order for proper filing and closing and deliver it to City. Contractor will be paid for work performed to the termination date; however, the total will not exceed the lump sum fee payable City Attorney Approved Version 6/12/18 5 April 9, 2019 Item #5 Page 9 of 27 work performed to the termination date; however, the total will not exceed the lump sum fee payable under this Agreement. City will make the final determination as to the portions of tasks completed and the compensation to be made. 21. COVENANTS AGAINST CONTINGENT FEES Contractor warrants that Contractor has not employed or retained any company or person, other than a bona fide employee working for Contractor, to solicit or secure this Agreement, and that Contractor has not paid or agreed to pay any company or person, other than a bona fide employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration contingent upon, or resulting from, the award or making of this Agreement. For breach or violation of this warranty, City will have the right to annul this Agreement without liability, or, in its discretion, to deduct from the Agreement price or consideration, or otherwise recover, the full amount of the fee, commission , percentage, brokerage fees, gift, or contingent fee. 22. CLAIMS AND LAWSUITS By signing this Agreement, Contractor agrees that any Agreement claim submitted to City must be asserted as part of the Agreement process as set forth in this Agreement and not in anticipation of litigation or in conjunction with litigation. Contractor acknowledges that if a false claim is submitted to City, it may be considered fraud and Contractor may be subject to criminal prosecution. Contractor acknowledges that California Government Code sections 12650 et seq., the False Claims Act applies to this Agreement and, provides for civil penalties where a person knowing ly submits a false claim to a public entity. These provisions include false claims made with deliberate ignorance of the false information or in reckless disregard of the truth or falsity of information. If City seeks to recover penalties pursuant to the False Claims Act, it is entitled to recover its litigation costs, including attorney's fees. Contractor acknowledges that the filing of a false claim may subject Contractor to an administrative debarment proceeding as the result of which Contractor may be prevented to act as a Contractor on any public work or improvement for a period of up to five (5) years. Contractor acknowledges debarment by another jurisdiction is grounds for City to terminate this Agreement. 23. JURISDICTION AND VENUE Any action at law or in equity brought by either of the parties for the purpose of enforcing a right or rights provided for by this Agreement will be tried in a court of competent jurisdiction in the County of San Diego, State of California, and the parties waive all provisions of law providing for a change of venue in these proceedings to any other county. 24. SUCCESSORS AND ASSIGNS It is mutually understood and agreed that this Agreement will be binding upon City and Contractor and their respective successors. Neither this Agreement nor any part of it nor any monies due or to become due under it may be assigned by Contractor without the prior consent of City, which s~all not be unreasonably withheld. 25. ENTIRE AGREEMENT This Agreement, together with any other written document referred to or contemplated by it , along with the purchase order for this Agreement and its provisions, embody the. entire Agreement and understanding betw_een the parties relating to the subject matter of it. In case of conflict, the terms of the Agreement supersede the purchase order. Neither this Agreement nor any of its provisions may be amended, modified , waived or discharged except in a writing signed by both parties. City Attorney Approved Version 6/12/18 6 April 9, 2019 Item #5 Page 10 of 27 26. AUTHORITY The individuals executing this Agreement and the instruments referenced in it on behalf of Contractor each represent and warrant that they have the legal power, right and actual authority to bind Contractor to the terms and conditions of this Agreement. CONTRACTOR By: -~~~-(sign here) /Jefibi [!dJEM ;v l@P/ffcrerao; (print name/title) By: (sign here) (print name/title) CITY OF CARLSBAD, a municipal corporation of the State of California Mayor fR.o 1"~M ATTEST: If required by City, proper notarial acknowledgment of execution by contractor must be attached. If a corporation, Agreement must be signed by one corporate officer from each of the following two groups. Group A Chairman, President, or Vice-President Group B Secretary, Assistant Secretary, CFO or Assistant Treasurer Otherwise, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering the officer(s) signing to bind the corporation. APPROVED AS TO FORM: CELIA A. BREWER, City Attorney BY:-'~---------:-'£[.__,..,_ Assistant City Attorney City Attorney Approved Version 6/12/18 7 April 9, 2019 Item #5 Page 11 of 27 EXHIBIT "A" SCOPE OF SERVICES Description of Product and Services Police files to be scanned in at 300 dpi and full OCR Files win be upoaded rerrotely into Laserfiche repository with assigned ten-plate. Boxes will be returned with files in fron~ and folders in back. Certified shredding is con-plimentary if client would like. Scanning Services SKU Description Unit Price Quantity Line Total ECSS-REG-B&W ECSS-UPLOAD ECS Black & White Document Scanning Services up to legal size ECS Upload Fee • Per Volume $ $ 0.12 1843200.00 $ SO.OD 3.00 $ 219,340.80 150.00 Scanning Discount Special Terms $ (92,160.00) Scanning Subtotal $ 127,330.80 Pick up will oonsisit of 3 trips of an estimated 400 boxes each. Ries should be in Bankers Boxes ready to be picked up. If files are needed while in our possession, we will scan and email requested files to ~'Ou right .may. Discount reflects S0.05 per image off the CMAS contract pricing CMAS #3-16-36- 0073C .. CMAS pricing states $0.119 per image and ECS is offering d·scount to bring per image cost down to S.069 per irm e. Subtotal $ 127,330.80 Tax Rate Software Only (Download Only) 0.00% Tax $ Terms & CDnditions, o PaymentTen115: Net 20 alter each batch returned. o lasemche Tiffs in portable volumes to be attached to your l,,sedkhe sysltem o ECS will !rain customer on how to load data onto LF Server during first iieli•,ery, if rneeded o Consulting of folder template and volume set ups included in project set i,p fe,e o Items •11ill be placed back into original carrier (folder, sleeve, etc.I o Items will be delivered free of charge alter being scanned o Items are scanned in order received. Arry additional requ,,sts ares ·ect to a charge o Scanning in Tiff images is 200-300dpi depending oo need o Paper/Plans: Indexing included is 2 fields, up to 20 characteis and Uniq,,e OocU111ent Name up to 20 characters each o Microfiche: Indexing included is the name on the Sleeve o Microfilm: lndexirng inrluded is the name on the Cartrid.;;e o Images thal have been fiched/filmed reverse have additional charge oAII prices listed abm,e are for estimating purposes only. Actual prices may~-ary o Any upload fee is for'SGB per volume maximum o Pick up/ Delivery charges (pricing varies, based on locatioo,a□d qc'ilntity -------- Tot a I $ 127,330.80 o Change onlers alter files have been returned are subject to restructuring/reindexing fee o OCRing can be done during scan process at no charge. Any verificatic,n time is $30.00 Pier Hour o DVD Set = 1 Data DVD, 1 Plus Viewer DVD · Plus DVD has retrieval engine on DVD. egular size documents fit approximately 90,000 images o CD Set = 1 Data CD, 1 Plus Viewer CO· Plus CD has retrieval engine on CO. Regular size rolls fit approximately lD,000 images o Boxes may be destroyed at the custome(s request at a cost of $16.00 a box. AO.Structicm Certificate will be provided o 1,\/hile documents are at ECS, we can provide an electronic co.py for up to 4 per batch at no charge. Additional special handling requests are subject to charge of $30/per hour o IMPORTANT: Once the imaged data has been delivered you will have 90 days to re•·.,., all images. Alter 90 days all original documents will be destroyed or a storage box fee will ,apply o ECS may choose to utilize a scanning partner to !l<'rlonm these services as quotedaml E(S would remain the billing agent. City Attorney Approved Version 6/12/18 8 April 9, 2019 Item #5 Page 12 of 27 Software Avante indudes Workflow and Fo.-ms Essentials SKU Description Unit Price Quantity Line Total MSE30 laserfld,e Avante Server for M S SQL with Workflow $ 5,000.00 1 $ 5,000.00 MNF16 Laserfiche Named Full User w/Web Access, Snapshot, and Ema II $ 600.00 10 $ 6,000.00 MATX16 laserflche Advanced Audit Trail with Watermark $ 100.00 10 $ 1,000.00 MCA01 laserflche Import Agent $ 1,495.00 1 $ 1,495.00 MCQOl laserflche Quick Fie Ids iS 595.00 1 $ 595.00 MCQC3 Laserfiche Quick Fie Ids Zone OCR and Validation Package $ 2,795.00 l. $ 2,795.00 MPf>S laserflche Standard Public Portal (25 retrieval user licenses) $ 25,000.00 l. $ 25,000.00 Software Subtotal $ 41,885 .00 Annual l'v1aintenance and Licensing SKU De&crlptioo Unit Price Quantity Line Total MSE30B laserfiche Avante Server for MS SQL with Worl<flow LSAP $ 1,000.00 1 $ 1,000.00 MNF16B Laserfiche Named Full User w/Web Access, Snapshot, & Emal! LSAP $ 120.(10 10 $ 1,200.00 MATX168 laserfiche Advanced Audit Trail with Watermark LSAP $ 20.00 10 $ 200.00 MCA01B laserflche Import Agent LSAP $ 390.00 1 $ 390.00 M CQOlB Laserflche QI.Jlck Fields LSAP $ 120.00 1 $ 120.00 M CQC3B laserfiche Zone OCR and Validation Package LSAP $ 560.00 1 $ 560,00 M PPSB laserflche Standard Public Portal (25 retrieval user licenses) LSAP $ 5,000.00 1 $ 5,000,00 ECS20 •,ECS Priority Support • 20 Hours $ 3,000.00 1 $ 3,000.00 Annual Maintenance Subtotal $ 11,470.00 Hardware SKD Deacnption Unit Price Qq.antity Line Total Hardware Subtotal $ Professional Services SKO Description Rate Quantity Line Total ECSCI ECST Special Terms ECS Install. Configuration, Consulting, & Project Management Services $ ECS Traln1ng S@rvioes $ 1,800.00 1,800.00 3.00 LOO $ $ Professional Services Subtotal $ '5,400.00 1,800.00 7,200.00 ECS • .,,iiJI went Mth c~ed kl C011U1e tip 'l/1.ith fulde.-strucdue and templates to store in Laseriiche_ ECS will come onsite and show staff stte;:i by step how So get documents iAO Laserfiche and ge1 ,combrta!:-le vii th !!Ire. S}stem. BHIJn:g Terms: Subtotal $ 60,555.00 Tax 'Rate Software Only (Download Only} 0.000% Tax $ Softw.30! l.s only avsllable via download and Is not subject to CA sales tax Shipping $ -------Discount $ Total $ (1,561.00) 58,994.00 ECS Imaging, Inc. -LF Installation Scope of Services Scope Description The scope of this project consists of the insta llation of Laserfiche Avante. The installation will include 10 named full users, Workflow, Advanced Audit Trail , Import Agent, Quick Fields with Zone and OC R Validation Package , an d the Standard Public Portal (25 retrieval users). Con fig uration se rvi ces in clu de install ation and configu ration of the La serfiche software , consultation and configuration of the re pository structure and design based on the Cli ent's business requirements, and training on the Lase rfiche software. City Attorney Approved Version 6/12/18 9 April 9, 2019 Item #5 Page 13 of 27 Scope Definition The following scope of the project includes: Total Professional Services -4 Days Initial Project Planning -¼ Day • Review of project requirements, project plan creation, timeline development, and resource allocation Software Installation -1 Day s Laserfiche server, client, import and scanning, and business process components Repository Design Consultation and Configuration -1 Day • Folder Structure • Naming Convention • Template and Field Design • User license allocation and security • Storage Volumes Training -1 Day • Import and Capture Training o Laserfiche Scanning, Import Agent and Quick Fields • Search and Retrieval Training o Laserfiche Client, Web Access, Plus e Workflow Automation Training o Laserfiche Workflow • Laserfiche Administrator Training o Security o . User configuration o Volume configuration o IT Project Management -½ Day • Professional project management services from ECS o Project plan development o Kick off meeting o Project status meetings o Project status updates e Documentation o Solution documentation o Trai ning documentation Project Contingency -¼ Day • Additional project time to account for unforeseen tasks or time necessary to complete in scope requirements City Attorney Approved Version 6/12/18 10 April 9, 2019 Item #5 Page 14 of 27 April 9, 2019 Item #5 Page 15 of 27 Laserfiche Avante Proposal Submitted to: City of Carlsbad Police Department Date of Proposal: 12/28/2018 Effective through: 3/31/2018 E(S lri1~~i~g. Inc Your World Class Laserfiche Provider Pro osal Contact Jamie Dunn Account Manager 760-419-3446 Jamie@Ecsimaging.com Delivering Paperless Solutions Since 1990 Laserfiche Support Document Scanning Records Management Project Management Data Migration Integration Largest Provider of Laserfiche in Western United States Corporate Headquarters Southern California 5905 Brockton Ave., Suite C Riverside, CA 92506 Phone: (951) 787-8768 Fax: (951) 787-0831 Toll Free : (877) 790-1600 Northern California 5052 Forni Drive, Suite A Concord, CA 94520 Phone: (877) 790-1600 Colorado 403 15th Street, Suite 301 Denver, CO 80202 Phone: (720) 598-9176 www.ecsimaging.com sales@ecsimaging.com Laserf iche® Authorized Reseller April 9, 2019 Item #5 Page 16 of 27 .,··· ' LASERFICHE AVANTE PROPOSAL Lies 1 , · _-: ~-:'" 1,. c::J mag1ng. nc. Your World Class Laserfiche Provider ECS Company Background ECS Imaging has been in business for 28 years and has maintained the same Executive Management since its inception. With a strong leadership team delivering a consistent vision, ECS is able to provide our customers with the highest quality service possible. ECS became a Laserfiche Value Added Reseller (VAR) in 1995 and has achieved top performance recognition consistently every year since. The company continues to expand with implementations across the US (18 states) and Canada from our offices in Riverside, Concord, Tucson, and Denver. ECS Imaging is a Gold Certified Laserfiche provider and has continuously been ranked as the top value added reseller in the Western United States for 23 consecutive years, achieving the status of 3rd largest Laserfiche provider in the world in 2017. Our efforts are focused on helping organizations become more efficient by eliminating paper-based business processes. We specialize in providing government and commercial organizations innovative turn-key document management solutions with the award winning Laserfiche Enterprise Content M anagement Systems . ECS has over 28 years of industry experience and 23 years with Laserfiche. ECS Imaging is a full service document management solutions provider and currently employs over 50 full time staff providing the following range of services: • Project Management • Laserfiche Software Installation 11 Systems Integration • Cloud Migration Services " Business Process Automation and Consulting Services ■ Data Conversion Services • On-going Support of Software and Hardw are • Remote and On-Site Training and Support ■ Out-of-the-box Integrations with 3rd Party Applications o PlanetPress o GeoDocs o CMA Email Management o Docusign Digital Signatures o Psigen Ad vanced Capture Solutions o MS Office and SharePoint • Custom Integrations with 3rd Party Applications • Custom Documentation • Scanning Services (including Large Maps, Microfilm, Microfiche conversion) • Complimentary Quarterly User Group Workshops with Training • Two Annual Complimentary Client Conferences with Training (16 consecutive years) 2 April 9, 2019 Item #5 Page 17 of 27 LASERFICHE AVANTE PROPOSAL Lies I ',-_-.:..:·,:,. ..___I'> ' C mag1ng. nc Your World Class L aserfiche Provider Project Summary and Scope of Work Q4 2018 V3 Quotation For Name: Company: Phone: E-mail: Javier Ruiz City of Carlsbad PO 760-931-2176 Javier.Ruiz@carlsbadca.gov Quote Type Quote Info Date: Quote Number: Valid Through Terms: 12/28/2018 122820181 3/31/2019 Net20 AcC?unt Manager: Jamie Dunn Phone: 760-419-3446 Avante E-mail: Jamie@ecsimaaina.com Description of Product and Services NCPA Competitive Government Contract Pricing with di count shown below which is a flat 3.1 % discount on all software and LSAP. NCPA Contract Number is 11-25. Software Avante includes Workflow and Forms Essentials SKU Descriptio n Unit Price Quantity Line Total MSE30 Laserfiche Avante Server for MS SQL with Workflow $ 5,000.00 1 $ 5,000.00 MNF16 Laserfiche Named Full User w/Web Access, Snapshot, and Email $ 600.00 10 $ 6,000.00 MATX16 Laserfiche Advanced Audit Trail with Watermark $ 100.00 10 $ 1,000.00 MCAOl Laserfiche Import Agent $ 1,495.00 1 $ 1,495.00 MCQOl Laserfiche Quick Fields $ 595.00 1 $ 595.00 MCQC3 Laserfiche Quick Fields Zone.OCR and Validation Package $ 2,795.00 1 $ 2,795.00 MPPS Laserfiche Standard Public Portal (25 retrieval user licenses) $ 25,000.00 1 $ 25,000.00 Software Su btota I $ 41,885.00 Annual Maintenance and Licensing SKU Description Unit P rice Quantity Line Total MSE30B Laserfiche Avante Server fo r MS SQL with Workflow LSAP $ 1,000.00 1 $ 1,000.00 MNF16B Laserfiche Named Full User w/Web Access, Snapshot, & Email LSAP $ 120.00 10 $ 1,200.00 MATX16B Laserfiche Advanced Audit Trail with Watermark LSAP $ 20.00 10 $ 200.00 MCAOlB Laserfiche Import Agent LSAP $ 390.00 1 $ 390.00 MCQOlB Laserfiche Quick Fields LSAP $ 120.00 1 $ 120.00 MCQC3B Laserfiche Zone OCR and Validation Package LSAP $ 560.00 1 $ 560.00 MPPSB Laserfiche Standard Public Portal {25 retrieval user licenses) LSAP $ 5,000.00 1 $ 5,000.00 ECS20 *ECS Priority Support -20 Hours $ 3,000.00 1 $ 3,000.00 Annual Maintenance Subtotal $ 11,470.00 Hardware SKU Description Unit: Price Q uantity Line Tot:al Hardware Subtotal $ Professional Services SKU Descriptio n Rate Quantity Line Tot:al ECSCI ECST Special Terms ECS l_nstall, Configuration, Consulting, & Project Management Services ECS Training Services $ $ 1,800.00 1,800.00 3.00 1.00 $ $ Professional Services Subtotal $ 5,400.00 1,800.00 7,200.00 ECS will work with client to come up with folder structure and templates to store in Laserfiche. ECS will come onsite and show staff step by step how to get documents into Laserfiche and get comfortable with the system. Tax Rate Software Only (Download Only) 0.000% Software is only available via download and is not subject to CA sales tax Billing Terms: Subtotal Tax Shipping Discount Total $ $ $ $ $ 60,555.00 (1,561.00) 58,994.00 3 April 9, 2019 Item #5 Page 18 of 27 LASERFICHE AVANTE PROPOSAL cjcs I l --:-;:,··:;,~'" '- 1 --, CJ mag1ng. nc Your World Class Laserf1che Provider 04 2018 V1 Quotation For Name: Company Phone: E-mail: Ja1<er Ruiz City of Carlsbad PD 760-931-2176 Ja1<er.nuiz@carlsbadca.gov Description of Product and Services Qu ote Type Scanning Quote Info Date: Quote Number: Valid Through Tenms: 12/28/2018 122820181 3/31/2019 Net20 Account Manager: Jamie Dunn Phone: 760-419-3446 E-mail: Jamie@ecsimaoino.com Police files to be scanned in at 300 dpi and full OCR. Files will be upoaded remotely into Laserfiche repository with assigned template. Boxes will be returned with files in front, and folders in back. Certified shredding is complimentary if client would like. Scanning Services SKU Description Unit Price Quantity Line Total ECSS-REG-B&W ECSS-U PLOAD ECS Black & White Document Scanning Services up to legal size ECS Upload Fee -Per Volume $ $ 0.12 1843200.00 $ 50.00 3.00 $ 219,340.80 150.00 Scanning Discount Special Terms $ (92,160.00) Scanning Subtotal $ 127,330.80 Pick up will consisit of 3 trips of an estimated 400 boxes each. Files should be in Bankers Boxes ready to be picked up. If files are needed while in our possession, we will scan and email requested files to you right away. Discount reflects $0.05 per image off the CMAS contract pricing CMAS #3-1 6-36- 0073C .. CMAS ricin states $0.119 er ima e and ECS is offerin discount to brin er ima e cost down to $.069 er ima e. 127,330.80 Tax Rate Software Only (Download On ly) 0.00% Subtotal $ Tax $ Terms & Conditions: o Payment Terms: Net 20 after each batch returned. o Laserfiche Tiffs in portable volumes to be attached to your Laserfiche system o ECS will train customer on how to load data onto LF Server during first delivery, if needed o Consulting of folder template and volume set ups included in project set up fee o Items will be placed back into original carrier (folder, sleeve, etc.) -------- Tot a I $ 127,330.80 o Change orders after files have been returned a re subject ta restructuring/reindexing fee o OCRing can be done during scan process at no charge. Any verification time is $30.00 Per Hour o DVD Set= 1 Data DVD, 1 Plus Viewer DVD -Plus OVD has retrieval engine on DVD. Regular size documents fit approximately 90,000 images o Items will be delivered free of charge after being scanned o CD Set= 1 Data CD, 1 Plus Viewer CD -Plus CD has retrieval engine on CD. Regular size o Items are scanned in order received. Any additional requests are subject to a charge rolls fit approximately 10,000 images o Scanning in Tiff images is 200-300dpi depending on need o Boxes may be destroyed at the customer's request at a cost of $16.00 a box. A Destruction o Paper/Plans: Indexing included is 2 fields, up to 20 characters and Unique Document Name Certificate will be provided up to 20 characters each o Microfiche: Indexing included is the name on the Sleeve o Microfilm: Indexing included is the name on the Cartridge o Images that have been fiched/filmed reverse have additional charge o All prices listed above are for estimating purposes only. Actual prices may vary o Any upload fee is for 5GB per volume maximum o Pick up/ Delivery charges (pricing varies, based on location and quantity o While documents are at ECS, we can provide an electronic copy for up to 4 per batch at no charge. Additional special handling requests are subject to charge of $30/per hour o IMPORTANT: Once the imaged data has been delivered you will have 90 days to review all images. After 90 days all original documents will be destroyed or a storage box fee will apply o ECS may choose to utilize a scanning partner to perform these services as quoted and ECS would remain the billing agent. 4 April 9, 2019 Item #5 Page 19 of 27 ~. -· ' LASERFICHE AVANTE PROPOSAL Llcs I ! ,-_---: ?:'" ,'' CJ maging, nc Your World Class Laserf1che Provider Software Product Descriptions What You Get With Laserfiche Avante Laserfiche Avante utilizes Named User Licensing that follows a slightly more al-la-cart approach than other Laserfiche licensing models, For implementation of 1 to 100 users Avante can be great choice, The following features are standard with the Laserfiche Avante System installation; you may already be using several of the software modules listed below, l , Web Access Client 2, Workflow 3, Mobile 4, Forms Essentials 5, Emai!, Snapshot, and PhotoDocs 6, MS Office and SharePoint Integration 7, Web Administration Console 1. Las erfiche Client -Laserfiche offers both a web client and a desktop client, With the Web Access Client, staff can search, retrieve, and work on documents within the Laserfiche repository through their web browser (intra net or internet), 2. Laserfiche Workflow -Workflow is a powerful business process automation tool that improves productivity, provides rule-based routing, email notifications, activity monitoring and built-in reporting, 3. Laserfiche Mobile -The Laserfiche mobile app allows you to capture, upload, and securely access and work with documents in and outside your Laserfiche repository, Users can download the Mobile app from Google Play, iTunes App Store, or Windows, 4. Laserfiche Forms Essentials -Forms Essentials offers the core features including mapping out processes, designing forms, and basic reporting capabilities, ■ Build Forms and business processes ■ View an operational dashboard to quickly and easily view information on a process • View reports on process instances, tasks, and process data ■ Organize and route tasks to other users ■ Direct approval through email 5. Laserfiche Email -Allows users to send documents stored in the Laserfiche repository to internal and external recipients, Laserfiche Snapshot -Converts electronic documents into TIFF images and imports them into your digital repository, Laserfiche PhotoDocs -Laserfiche PhotoDocs is a tool that enables you to use a digital camera to capture printed text documents and transform them into a digital, searchable format in Laserfiche, You can use PhotoDocs in situations where a scanner might be unavailable or difficult to use, 5 April 9, 2019 Item #5 Page 20 of 27 -;· "'-- LASERFICHE AVANTE PROPOSAL cjcs I I -_-'. ,,:'" ,, , r:::J mag1ng, nc. Your World Class Laserf,che Provider 6. MS Office Integration -Office Integration is a Laserfiche component that allows users to take advantage of Laserfiche features when working with Microsoft Word documents, Excel spreadsheets, PowerPoint presentations, and Outlook messages in their native Microsoft Office applications. With Office Integration, you can quickly save files to Laserfiche directly from Office applications, update Office documents already in your repository. SharePoint Integration -With the Laserfiche and SharePoint Integration components included with Laserfiche Web Access, documents can be easily accessed from Microsoft® SharePoint®. List any part of your Laserfiche repository on a Share Point page. Scan directly to a Laserfiche folder, right from your SharePoint site. Retrieve Laserfiche documents or folders using the SharePoint search box. 7. Laserfich e W eb Administration Console -The Laserfiche Web Administration Console is an administrative tool that provides secure access to your Laserfiche repository for authorized users via an Internet browser. Administrators can work in their repositories from anywhere, including remote sites, client computers, and even mobile devices, easily and securely. Additional Proposed Laserfiche Software Modules D Laserfich e Forms Professional -Provides full access to all functionality within Forms for all the Rio named users. Build web forms in minutes. Laserfiche Forms allows you to easily and quickly create electronic fillable forms with simple drag and drop that can be published on intranets or public websites with no coding or scripting required . Capture information and process it quickly to ensure information is accessible to authorized employees throughout your organization. Laserfiche Forms Professional provides: Database lookups, Performance Dashboard, Enhanced Reporting including charts and graphs, Payment Gateway, and Geotagging. D Forms Participant Users -Participant users have both read-only repository access and the ability to submit forms. D Laserfiche Forms Portal -Extends the functionality of your Laserfiche Forms application to publicly available forms that can be completed and submitted online anonymously, meaning users do not need to login in order to complete and submit a form. 181 Lase rfiche Aud it Trail -Audit Trail enables you to track all activities performed in a Laserfiche repository. Track all actions in the system from Log-in to Log-off. The tracked information is stored in log files that Audit Trail uses to generate reports. Combined with other aspects of the Laserfiche system, auditing not only helps to show compliance with legal regulations, but also contributes to the security of the Laserfiche repository. Laserfiche Audit Trail Reporting is a Web application that enables you to view, filter, and export audit data stored in binary log files. You can create reports to analyze audit data, view the information as a chart, filter it to include only the information relevant to you, and export the data for use in spreadsheet programs such as Microsoft Excel. You can also save reports for future use. Laserfiche offers three versions of Audit Trail: 6 April 9, 2019 Item #5 Page 21 of 27 LASERFICHE AVANTE PROPOSAL cjcs I I -?---,.,~'" -- 1 ')-, CJ mag1ng, nc Your World Class Laserf1che Provider D Starter Edition is geared towards basic regulatory compliance for tracking the modification of data stored in the repository, D Standard E_dition includes all the features of the Starter edition, and also has the ability to log more events, provide more flexibility in determining how events are logged, and log unsuccessful attempts to perform actions, !ZI Advanced Edition includes all the features of the Standard edition and also allows you to log security changes and the searches that are performed on a repository, An additional advantage of the Advanced edition is that it allows the tracking of why users performed certain actions, Finally, the Advanced edition supports watermarks, which is another form of client-side auditing, Watermarks require that a user select a watermark that will be imprinted on each page printed from Laserfiche. Client-side auditing helps your organization keep track of why a user performed a particular action, !ZI Laserfi che W eblink Public Portal -Weblink is a user-friendly public portal site for providing customizable external access to Laserfiche documents in read-only format. The Laserfiche Weblink Designer allows you to customize the look and feel of pages, configure navigation elements, and add links to custom searches or folders. 181 Lase rfiche Quick Fields -Quick Fields is highiy customizable data capture solution that automatically captures your critical information from paper, electronic documents, and databases then organizes it for fast retrieval. By automatically capturing the data you need, Quick Fields can reduce or eliminate the need for manual data entry, which is labor-intensive and error-prone. Quick Fields options: □ Real-Time Lookup and Validation Package - populates template fields and validates metadata by retrieving data stored in client databases and other applications. D Barcode an d Validation Package -reads a variety of industry standard bar codes horizontally and vertically. 1:8:1 Zone OCR and Validation Package -automatically extracts text from specific form areas for rapid data capture and index field population. D Forms Combo -Includes Forms Extractor, Forms Identification, and Forms Alignment D Forms Extractor -removes form outlines, isolating data for more accurate capture. D Forms Identification -automatically recognizes the form or document based on its overall structure, even in the absence of barcodes, form data or other distinguishing information. D Forms Alignment -The Form Alignment image enhancement repositions an image so it is aligned with a master form, which can improve the results of data extraction processes that are tied to a specific zone on the image. □ Optical Mark Recognition -detects marks on surveys, tests and ballots. OMR can determine whether check boxes have been filled in. D Document Classification -eliminates the need for sorting prior to forms processing by recognizing multiple types of forms in a single session. D Auto Stamp/Redaction/Bates Num. - Automatically apply stamped text, annotation, and redaction to a specified region of a document, and unique identifiers for evidentiary documents. D Scripting Kit -Extends the functionality of Quick Fields with scripting to create custom processes. D Laserfiche Quick Fields Agent -Quick Fields Agent allows you to schedule Quick Fields sessions and have them run unattended. By scheduling when document processing occurs, your organization can use network resources at non-peak hours. Quick Fields Agent keeps track of all scheduled sessions and reports on the results of schedules that have run, 7 April 9, 2019 Item #5 Page 22 of 27 .-· ' LASERFICHE AVANTE PROPOSAL LJCS I ' _-h-. --~-I) C mag1ng. nc. Your World Class Laserf1che Provider 181 Laserfiche Import Agent -Import Agent can automatically retrieve files stored in a Windows folder and import them into a Laserfiche repository allowing numerous image capture devices (multi-function copier/scanners, network fa x server, etc.) to work with Laserfiche. Automatically assign user-defined document templates, auto-populate index fields and create unique document names. You can also schedule Import Agent to import documents during off-peak hours. D Laserfiche Records Management -Laserfiche Records Management simplifies the life cycle management of business records and supports the automatic enforcement of consistent, organization- wide records policies and reduces the cost of regulatory compliance. Records Management is DoD 5012.2 compliant D Laserfiche Connector -Integrate Laserfiche with third party software applications in minutes without programming. Laserfiche Connector provides a streamlined experience for integrating Laserfiche with line of business applications such as CRM and ERP systems. La serfiche Connector integrates easily through user-defined hotkeys and embedded icons. D Laserfiche Toolkit (SDK) -The SDK (Software Development Kit) allows your organization to more effectively put content to use by integrating La serfiche with third party applications. Custom solutions can be created using any language with COM support, whi'ch means Web sites, scripts, Windows applications, or anything else compatible with COM libraries, including all .NET languages, can easily communicate w ith the Laserfiche Server. The SDK comes w ith detailed documentation that includes tutorials and sample source code in C# and Visual Basic .NET. D Laserfiche Digital Signatures -Digital Signatures gives users the ability to automatically sign and validate documents as they are created, reviewed and archived without leaving the Laserfiche environment. Digital signatures are a form of electronic signatures that act like a digital notary to your electronic assets, allowing you to verify the condition of your documents for the duration of their lifecycle. D Laserfich e Scan Connect -ScanConnect enables you to use !SIS scanning drivers . A collection of !SIS drivers are included w ith ScanConnect, enabling you to scan using supported scanners. A list of supported scanners can be found on the Laserfiche Support Site. If your scanner is not listed, you can manually install an y !SIS drivers your scanner's manufacturer has provided. D Laserfiche Plus -Laserfiche Plus is a publishing tool that allows for a selection of documents, their metadata, and folder structure to be published in an independent package onto a CD or DVD. Laserfiche Plus is fully equipped with a powerful search engine that allows you to search and retrieve documents. The Plus CDs/DVDs can be used for disaster recovery measures by providing access to critical documents at all times, even if your network is off-line. D Additional Avante Repository -Your repository allows information to be organized and accessible from a central location. Information stored in your repository includes your documents and their 8 April 9, 2019 Item #5 Page 23 of 27 LASERFICHE AVANTE PROPOSAL t:""Jcs I , _<:"~-"1·· · CJ mag1ng, nc Your World C lass Laserf1che Provider contents, as well as folders and shortcuts. It also includes annotations, metadata, the folder structure itse lf, and additional information such as security settings, users and groups, and so on , This allows organizations to establish multiple environments such as Test, Development, and Production. D Integrated Solution - 9 April 9, 2019 Item #5 Page 24 of 27 ~--· . ""'-- LASE RFI CHE AVANTE PROPOSAL LJCS I ' -_-~·--•~"" -,,, ' C mag1ng.nc You r W orld Class Laserf 1ch e Provider Training Training can be provided onsite or remote by ECS trainers using the installed system, and can be scheduled for indivi duals or groups according to their role, Training sessions are developed and tailored specifically to our customer's requirements, On-Site End-User Training This hands-on or group training is for users who have never used Laserfiche before, Some of the topics covered in this training are: Annotations, Customizing the Document Viewer, Document Metadata, Using the Folder Browser, Working with Electronic Documents, Searching, Importing Documents, Exporting and Printing Documents, Snapshot On-Site Administrator Training System Administrator Training begins with. a comprehensive overview of the Laserfiche System , As a Training Outline, they w ill be learning: Template Creation and modification, folder design concepts, Laserfiche security setup and administration, database backup, other miscellaneous tips and tricks for the Laserfiche System Administrator, volume management, other Laserfiche products/plug-ins, most common laserfiche problems and how to resolve them, On-Site Power-User Training • Laserfiche Workflow Adm in Training • La serfiche Audit Trail Training • Laserfiche Forms Training • Laserfiche Records Management Training " Laserfiche Quick Fields Training " Integration Training SOK/ LF Connector Support and Maintenance 181 Lase rfiche Support Assurance Plan (LSAP) is an integral part of keeping your software up to date and ensuring that you have access to all of the latest features and functionality the software has to offer, The Laserfiche Software Assurance Basic Plan includes the following: • Unlimited telephone support through your authorized reseller 11 Free copies of Software Version Updates. • All the latest hotfixes, updates and patches to keep your system running at peak efficiency. • 24/7 access to the Laserfiche Support Site and Laserfiche Answers. • Comprehensive training opportunities are available including quarterly Regional Training and the annual Laserfiche Institute Conference B 100% of the purchase price of your current Laserfiche software can be credited to any new product purchase, 181 ECS Priority Support is an optional support plan to the basic Laserfiche Software Assurance Plan (LSAP). Where LSAP offers a response time w ithin 24 hours, ECS Priority Support responds promptly to our client's needs and concerns, Our experienced tech team will respond within 4 hours of our client's call. Most calls are answered immediately and resolved within the same business day, Also_ includes complimentary quarterly user group workshops and the ECS Annual Customer Conference. Priority Support is offered for on-site and remote technical assistance. We have included 20 Hours of ECS Priority Support with our proposal pricing. Priority Support Hours can be used for remedial support, additional consulting requirements, or for version upgrades/releases of the software. 10 April 9, 2019 Item #5 Page 25 of 27 LASERFICHE AVANTE PROPOSAL cjcs 1 . ·:-:.-,-.,,,~,, ' 1 ,. C mag1ng, nc. Laserfiche Avante Price List Servers Laserfiche Avante Server for SQL Express with Workflow Laserfiche Avante Server for MS SQL with Workflow Laserfiche Avante Server for Oracle with Workflow Laserfiche Avante Records Management Edition Server for MS SQL with Workflow Laserfiche Avante Records Management Edition Server for Oracle with Workflow Laserfiche Records Management Edition Laserfiche Avante Additional Repository for SQL Express Laserfiche Avante Additional Repository for MS SQL Laserfiche Avante Additional Repository for Oracle User Licenses Laserfiche Named Full User with Web Access, Mobile, Snapshot and Email Laserfiche Forms Authenticated Participants (1-49 users) Laserfiche Forms Authenticated Participants (50-199 users) Laserfiche Forms Authenticated Participants (200-499 users) Laserfiche Forms Authenticated Participants (500-999 users) Laserfiche Forms Authenticated Participants (1,000-1,999 users) Laserfiche Forms Authenticated Participants (2,000-2,999 users) Laserfiche Forms Authenticated Participants (3,000-4,999 users) Laserfiche Forms Authenticated Participants (5,000+ users) Auditing Tools Laserfiche Starter Audit Trail Laserfiche Standard Audit Trail Laserfiche Advanced Audit Trail with Watermark Digital Signatures Laserfiche Digital Signatures Integration Tools Laserfiche Connector Forms Tools Laserfiche Forms -Allows form creation and submission and the ability to participate in routing for all licensed users. Your World Class Laserf1che Provider $1,500 $300 $5,000 $1,000 $10,000 $2,000 $11,000 $2,200 $16,000 $3,200 $6,000 $1,200 $1,000 $200 $1,000 $200 $2,000 $400 $600 $120 $200 $40 $140 $28 $99 $20 $70 $14 $56 $11 $38 $8 $32 $6 $26 $5 $50 $10 $75 $15 $100 $20 $25 $5 $25 $5 $50 $10 11 April 9, 2019 Item #5 Page 26 of 27 LASERFICHE AVANTE PROPOSAL ECS 1m:;i~g~1~c. Your World C lass Laserfiche Provider Desktop-Based Applications These applications are licensed per desktop; you will need one copy of the software for each computer on which it will be installed. Image Capture Tools Laserfiche Import Agent Laserfiche Quick Fields Laserfiche Quick Fields Agent Laserfiche Quick Fields Scripting Kit Laserfiche Auto Stamp/Redaction/Bates Num. Laserfiche Document Classification Laserfiche Forms Alignment Laserfiche Optical Mark Recognition Laserfiche Forms Identification Laserfiche Forms Extractor Laserfiche Forms Combo -Includes Zone OCR and Validation, Document Classification, OMR, Forms Alignment, Form Extractor, Forms Identification. Laserfiche Zone OCR and Validation Package Laserfiche Barcode and Validation Package Laserfiche Real Time Look Up and Validation Package Laserfiche ScanConnect Laserfiche ScanConnect 5 Pack Laserfiche ScanConnect 10 Pack Digital Archiving and Publishing Tools Laserfiche Plus Plug-in These applications are installed on a server and are available to some or all users, client-side. server on which you wish to install it. Web Portals and Distribution Tools Laserfiche Starter Public Portal Laserfiche Standard Public Portal Laserfiche Midsized Public Portal Laserfiche Unlimited Public Portal -Unlimited retrieval connections per processor Laserfiche Unlimited Public Portal for dual processor machine Laserfiche Web Distribution Portal Image Capture Tools Laserfiche Forms Portal Add-on -Allows form submission from unlicensed (public) users. Integration Tools Laserfiche SDK Laserfiche Integration Express for HTE $1,495 $390 $595 $120 $9,995 $2,000 $595 $120 $495 $100 $4,995 $1,000 $2,495 $500 $2,495 $500 $2,495 $500 $2,495 $500 $9,995 $2,000 $2,795 $560 $1,695 $340 $595 $120 $165 $33 $660 $132 $915 $183 $3,795 $1,950 $15,000 $3,000 $25,000 $5,000 $35,000 $7,000 $45,000 $9,000 $50,000 $10,000 $7,995 $1,600 $7,995 $1,600 $2,500 $750 $2,495 $500 12 April 9, 2019 Item #5 Page 27 of 27