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HomeMy WebLinkAbout2012-10-17; Carlsbad Tourism Business Improvement District; 10-23-83; Approve Appointments VisitCarlsbad BoardCARLSBAD TOURISM BUSINESS IMPROVEMENT DISTRICT AGENDA BILL AB# 10-23-83 Approve Appointments to CTBID STAFF MTG. 10-17-12 Approve Appointments to GENERAL 10-17-12 Visit Carisbad Board COUNSEL DEPT. City Mgr RECOMMENDED ACTION: Approve the recommendation by the Visit Carisbad Board to appoint Ms. Kimberly Foo and Mr. George Allen to its Board. ITEM EXPLANATION: At its 5-23-12 meeting, the Carisbad Tourism Business Improvement District (CTBID) Board entered into an agreement with the Carisbad Convention and Visitors Bureau (dba Visit Carisbad) to provide tourism promotion services for the CTBID for the period July 1, 2012 through June 30, 2013. A provision in this contract was that the CTBID Board had to approve any changes to the Visit Carisbad Board. In a letter from Visit Carisbad Board Chair, Bob Moore, to CTBID Board Chair, Tim Stripe, the Visit Carisbad Board is recommending that the CTBID Board approve the appointment of Ms. Kimberly Foo, General Manager of Homewood Suites and Mr. George Allen, Director of Sales and marketing for the Sheraton Carisbad Resort and Spa, to fill the vacancies on the VisitCarisbad Board. (See letter and Bios at attached Exhibits ) FISCAL IMPACT: None. ENVIRONMENTAL IMPACT: This action does not approve any projects that will have a physical adverse affect on the environment so it falls within the general rule under CEQA that this is not a project (CEQA Regulation 153789(b)). EXHIBITS: A. Letter dated October 5, 2012, from Visit Carisbad Board Chair, Bob Moore, to CTBID Board Chair, Tim Stripe, recommending Kimberly Foo and George Allen fill the vacancies on Visit Carisbad Board. B. George Allen Bio C. Kimberly Foo Bio DEPARTMENT CONTACT: Cheryl Gerhardt, 760-602-2753, chervl.qerhardt@carisbadca.aov FOR CITY CLERKS USE ONL Y. BOARDACTION: APPROVED ^-^-a— CONTINUED TO DATE SPECIFIC • DENIED CONTINUED TO DATE UNKNOWN • EXHIBIT A . i/fS/r 'carisbad Octobers, 2012 Mr. Tim Stripe Vice Chairman Carisbad Tourism Business Improvement District City of Carisbad 1635 Faraday Ave. Carisbad, CA 92008 Dear Tim, The Board of Directors of Visit Carisbad, Carisbad's Destination Mariceting Organization would like to put forth the following individuals, Ms. Kimberly Foo, General Manager of Homewood Suites, and Mr. George Allen, Director of Sales and Marketing, Sheraton Carisbad Resort & Spa, as the replacements forthe seats vacated by Mr. Jason Durbin and Mr. Drew Allison on the Visit Carisbad Board of Directors. Per the agreement between the CTBID and Visit Carisbad we ask that the CTBID board approve Ms. Foo and Mr. Allen at the next CTBID meeting to be held on October 17, 2012. Thank you. Sincerely, Bob Moore Chairman Visit Carisbad 400 Carisbad Viliage Drive CarSsbad, CaiifonTa 9200S visitcartsbad.com George Allen Bio EXHIBIT B George is currently the Director of Sales and Marketing for both The Sheraton Carisbad Resort and Spa, and Grand Pacific Palisades Resort. Responsibilities include the Group Sales, Catering, Conference Services, Marketing, and Corporate Individual Business Travel efforts. George most recently came from Destination Hotels and Resorts, where he directed the Group Sales efforts and lead a sales team for two 4 Diamond resorts, Estancia La Jolla and L'Auberge Del Mar. During his tenure, he gained many accolades- including nomination of, and runner up for. Destination Hotels and Resorts Sales Team ofthe Year, and completing 2010 as the second most productive Sales Office within the organization. Prior to Destination Hotels and Resorts, George worked with La Quinta Resort and Club in Palm Springs, CA. As the Director of Sales, he was responsible for directing the Group Sales, Golf Sales, Social and Corporate Catering, Conference Services and Travel Industry Sales efforts for the 796-room, four Diamond resort. During the seven years previous to La Quinta Resort 8i Club, George directed the group sales team and efforts at La Costa Resort and Spa, a 611-room luxury golf resort and spa. Over his six-year tenure and amongst his many successful initiatives as Director of Sales, George successfully lead the group sales effort through a complete resort renovation, re-launch and re-branding effort ofthe property. In addition to the notable properties aforementioned, George has employed similar roles at the following highly regarded properties: • Miraval, Life in Balance Resort and Spa, Tucson • Four Seasons Resort Aviara, Carisbad, CA • The Pierre, a Four Seasons Hotel, New York, New York • The Ritz Cariton Rancho Mirage, Rancho Mirage, CA, • The Ritz Carlton Marina Del Rey, Los Angeles, CA George is an alumnus of California State University, Long Beach, graduating with a Bachelor of Arts degree in psychology, and emphasis in marketing. On a personal note, George and his wife of almost 9 years, Susie, have two daughters- Julia, 7, and Katie, 4. They keep busy with their home in Bonsall, complete with 50 avocado trees and 15 lime trees, and plan to add to their already large fruit tree collection! His girls love singing, dancing, and playing princess dress up. The family loves the outdoors activities, including mountain biking, camping, and gardening. George is an avid rock and roll concert-goer, a self-taught drummer, and has played in several bands. George is a big baseball fan, having played baseball his entire youth, throughout High School, New York Mets Scout league, and playing Shortstop in college forthe Southern California College Vanguards (now Vanguard University). George is very passionate about Charger football, tool He enjoys the occasional round of golf in his spare time. While on vacation, the Allen family may be sighted swimming, snorkeling, and relaxing on the Big Island of Hawaii. 5 Kimberly R. Foo EXHIBIT C EMPLOYMENT OVERVIEW ISLAND HOSPITALITY. INC HOMEWOOD SUITES BY HILTON, CARLSBAD, CA General Manager, August 2012 - Present COURTYARD BY MARRIOTT, PASO ROBLES, CA Opening General Manager, June 2007 - August 2012 Managed pre-opening and ongoing operations of the first Marriott product within the community. 130 room hotel with restaurant and bar. Strong focus on community relations and guest satisfaction. Established pre-opening budgets to manage overhead and costs, developed recruitment and training strategy, created a positive work environment in line with company's values, vision and mission to produce a dynamic, driven, motivated and results-orientated workforce, Managed all financial, budgetary and P&L responsibilities through effective forecasting and contingency planning to maximize revenue, Developed and maintained a capable and cohesive Executive Team through effective leadership and mentoring. RESIDENCE INN BY MARRIOTT, FREMONT, CA General Manager, December 2005 - June 2007 Oversee operations, sales & marketing, and administration of this 80-suite hotel. Achieved Quality Assurance score of 86%, intemal audit score of 85.6% and increased overall Guest Satisfaction by 5%. Strong focus on customer service and employee relations including hiring, training, and motivating staff of approximately 25 employees to meet and exceed guest expectations. Responsible for achieving annual revenue goals, managing P&L statement, and compliance with Island HospitaUty and Marriott Int'l standards. Lead the sales efforts by setting goals, conducting sales meetings, joint appointments and cold calling, and owning top accounts. Exceeded budgeted RevPAR in 2006 by 12% with a year-over-year increase of 19%. PACIFICA HOTEL COMPANY COTTAGE INN BY THE SEA, PISMO BEACH, CA General Manager, June 2005 - December 2005 Report directly to the Area General Manager of this 80-room hotel. Oversee operations, revenue management, and ensure total guest and employee satisfaction. Ensure adequate processing of accounts payable and receivables. Manage staff of 25 employees including a front office manager, housekeeping supervisor, and a maintenance supervisor. WESTERN INTERNATIONAL SPRINGHILL SUITES BY MARRIOTT, ARLINGTON, TX General Manager, July 2004 - June 2005 Oversaw operations, sales and marketing, and administration of this 121-suite hotel. Managed a staff of 30 employees including an assistant general manager, two sales managers, housekeeping supervisor, maintenance supervisor, and front desk supervisor. Serve as employee outlet for human resources information, training and team leadership. Respond to and resolve guest issues. Responsible for achieving annual revenue goal of $2.2 Million dollars, manage P&L statement, inventory control and compliance with all applicable laws and/or ordinances, as well as Marriot Intemational standards. Achieved Quality Assurance score of 91%. Oversaw million-dollar property renovation. Kimberly R. Foo, Page 2 TOWNEPLACE SUITES BY MARRIOTT, TEMPE, AZ Operations/General Manager, December 2002 - July 2004 Reported directly to the Area General Manager as the Operations Manager/Acting General Manager. Promoted to General Manager in July 2003. Oversaw all aspects of this 118-suite extended stay hotel. Began $1M full renovation before being requested to relocate. • Increased occupancy by 34.1 %and RevPAR by 29.9% from 2002 to 2003. • Hotel awarded Most Improved Occupancy. Most Improved Extended Stay Occupancy, and Most Improved RevPAR for 2003 by Marriott Intemational, Inc. • Achieved QA scores of 92% MARRIOTT INTERNATIONAL. INC. TOWNEPLACE SUITES BY MARRIOTT, MANHATTAN BEACH, CA Sales Coordinator, April 2002 - November 2002 Assisted the TownePlace Suites and the SpringHill Suites Director of Sales and Sales Managers with proposals, contracts and correspondence. Coordinated sales blitzes and advertisements for promotional and special events. Generated client leads. Developed new client relationships while maintaining existing client relationships. Performed desk clerk functions when called upon. AWARDS COURTYARD BY MARRIOTT, PASO ROBLES, CA DIAMOND GENERAL MANAGER OF THE YEAR 2011 AWARDED BYMATTIOTTINT'L HOTEL & MOTEL MANAGEMENT MAGAZINE, JULY 2012 UPCOMING GENERAL MANAGER GOLD HOTEL GUEST SATISFACTION 2008, 2010, 2011 SILVER HOTEL GUEST SATISFACTION 2009 TOWNEPLACE SUITES & SPRINGHILL SUITES BY MARRIOTT, MANHATTAN BEACH, CA SALES PERSON OF THE QUARTER, Quarter 3 2002 TOWNEPLACE SUITES BY MARRIOTT, TEMPE, AZ GM OF THE PERIOD, Period 5,6, 7 8, & 9 2003 Western International GM OF THE QUARTER, Quarter 2 2003 Western International SPRINGHILL SUITES BY MARRIOTT, ARLINGTON, TX GM OF THE PERIOD, Period 8 2004 Western International COMMUNITY RELATIONS Travel Paso Robles Alliance, October 2008 - September 2012 Served as Co-Chairman of the Board, October 2008-2010 Paso Robles Cliamber of Commerce, Board of Directors December 2010-August 2012 Annual Gala Committee, Vice Chair 2010 & 2011 Business Expo Committee, 2010 & 2011 7