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HomeMy WebLinkAbout1991-05-21; Housing & Redevelopment Commission; 184; Amendments to Section 8 Housing Admin. PlanHOUSING AND *-‘EDEVELOPMENT COMMIS~-‘)N - AGENDA BILL AB# j8q JITLE~AMENDMENTS TO THE SECTION 8 HOUSING MT& 5-2\-qI ADMINISTRATIVE PLAN DEPT. RD. RECOMMENDED ACTION: Adopt Resolution No. lqo approving amendments to the Section 8 Housing Program Administrative Plan. ITEM EXPLANATION: As part of the administration of the Section 8 Housing Program, the City of Carlsbad Housing and Redevelopment Commission is required to have a U.S. Department of Housing and Urban Development approved Administrative Plan. On September 18, 1990, the Commission passed an updated administrative plan which was submitted to HUD. HUD reviewed the plan and in February 1991 recommended the following changes: 1. 2. 3. 4. 5. 6. 7. 9. 3. 10. 11. Involuntary displacement - Page 6, (c) eliminated second sentence. Payment standard - Page 12, Paragraph 6, added phrase after “Fair Market Rent” Certificate/voucher issuance - Page 13, Paragraph 1, added sentence four. Extensions - Page 14, clarified time limit on extensions. Quality control of inspections - Page 15, quality control inspections are conducted by “supervisor”. Overpayment - Page 20, changed number 1 to read lump sum payment instead of deducting amount from the following month’s HAP. Terminations and damage claims - Page 22, 25, changes were made to clarify that tenants cannot be terminated from the program for lack of payment to CHA for claims owed. Total tenant payment exceeds gross rent - Page 26, Paragraph N, changed first sentence to clarify. Portability of certificates - Page 26, clarified that certificate portability rules apply to vouchers moving within same or contiguous Metropolitan Statistical Areas. Program performance - Page 27, added three additi reports. onal Appendix B, Requests and Notices to Move was revi sed. COMMISSION AGENDA BILL NO. 184 PAGE 2 In addition, HUD recently required amendments which would address new regulations on drug related criminal activity or violent criminal activity as well as establishing a threshold for the Operating Reserve. EXHIBITS 1. Resolution No. \cic approving the Administrative Plan. 2. Copy of the Administrative Plan with changes. 3. Proposed amendments to the Administrative Plan. 1 2 3 4 5 6 7 a 9 10 11 12 13 14 15 16 17 ia 19 20 21 22 23 24 25 26 27 - 28 HOUSING AND REDEVELOPMENT COMMISSION RESOLUTION NO. 190 A RESOLUTION OF THE HOUSING AND REDEVELOPMENT COMMISSION OF THE CITY OF CARLSBAD, CALIFORNIA, AMENDING THE ADMINISTRATIVE PLAN OF THE CARLSBAD HOUSING AUTHORITY. WHEREAS, the City of Carlsbad is required by the Department of Housing and Urban Development to have an Administrative Plan for the Section 8 Housing Program; and WHEREAS, the U.S. Department of Housing and Urban Development reviewed the Administrative Plan and directed the city to make several changes as well as amendments in order to comply with federal regulations; and WHEREAS, the-Housing and Redevelopment Advisory Committee recommended approval of the proposed amendments at their March 27, 1991, meeting. NOW, THEREFORE BE IT HEREBY RESOLVED, by the Housing and Redevelopment Commission that the proposed amendments and changes to the Administrative Plan shall become a part , of the Section 8 Administrative Plan. PASSED, APPROVED AND ADOPTED at a regular meeting of the Housing and Redevelopment Commission held on 2lst day of May, 1991, by the following vote, to wit: AYES: NOES : ABSENT : CommisGimers Lewis, Kulchin, Larson, Nygaard and Stanton None None ai rperson 4 SECTION 8 EXISTING HOUSING ADMINISTRATIVE PLAN CITY OF CARLSBAD HOUSING AUTHORITY 2965 ROOSEVELT STREET, SUITE B CARLSBAD, CALIFORNIA 92008 EXHIBIT 2 (619) 434-2810 TABLE OF CONTENTS Section I Program Functions..........................................2 Section II Outreach to Families.......................................3. Outreach to Landlords ................................... ...3 Landlord eligibility .................................... ...3 Application intake ...................................... ...4 Federal preference ...................................... ...5 Local preference ........................................ ...8 Veteran preference ........................................ . Verifications.....................................Appendi x F Waiting list ............................................ ...8 Income verification........................................ll Social security numbers....................................1 2 Total tenant payment.......................................1 2 Certificate/voucher issuance...............................1 3 Briefing...................................................l3 Extensions.................................................l4 Housing Quality Standards...................Appendi x E and 14 Occupancy..................................................l5 Hard to house..............................................l7 Rent reasonableness........................................l7 Request for lease approval.................................1 7 Payments to owners.........................................1 8 Recertification............................................l8 Interim recertification....................................l9 Fraud or violate program obligation........................2 0 Overpayment................................................2 0 Rent adjustments...........................................2 0 Terminations...............................................2 1 Termination by tenant......................................2 1 Termination by CHA.........................................2 2 Moves.......................................Appendi x B and 23 Special Claims..............................Appendi x D and 24 Re-admittance to program...................................2 6 Portability................................................2 6 Complaints.................................................2 7 Appeals.....................................Appendi x C and 27 Program monitoring and reports requirements................2 7 Section III Budgeting..................................................28 Staffing...................................................28 SECTION I: PROGRAM FUNCTIONS A. STATEMENT OF OVERALL APPROACH The Carlsbad Housing Authority is committed to providing rental assistance to very-low income families, the elderly, the handicapped and disabled, in order that they may obtain affordable, decent, safe and sanitary housing in the City of Carl sbad. The Carlsbad Housing Authority (CHA) is guided by the Housing Assistance Plan of the City of Carlsbad. The CHA operates as an agency within the structure of the municipal government of the City of Carlsbad. The govern i ng body of the CHA is the Carlsbad Housing and Redevelopment Commission (CHRC), and community input is received through the Housing and Redevelopment Advisory Committee. B. STATEMENT OF OBJECTIVES The CHRC through the efforts of the CHA has the following objectives: 1. Provide rental assistance to eligible households by adhering to this Administrative Plan and the governing Federal/State laws and regulations. 2. Improve Carlsbad’s housing stock by using as a base the HUD Housing Quality Standards (HQS) to promote more safe, decent and sanitary housing opportunities. 3. Promote the goals of Equal Housing Opportunity. 4. Maintain at least a 95 percent lease-up rate. 5. In a city, whose population is in a state of flux, promote household stability for Section 8 participants. C. HOUSING STOCK Historically, the housing stock in the City of Carlsbad has been predominantly single-famiJy residences. Multi-family rental units have been confined to limited areas within the city. There exists a shortage of affordable and accessible housing for low and very-low income families and senior citizens. Presently there is a surge of activity to con- struct senior housing which will temporarily relieve the 1 atter shortage. Also, the city is undertaking various projects, some with Federal assistance or municipal bond funding, which may increase the availability of housing for low-income households. The scarcity of three and four bedroom rental units in the city which rent at or below the Fair Market Rent (FMR’s) requires that the CHA work closely with owners and landlords in an attempt to maintain the availability of such housing. This includes advising eligible property owners of residential rehabilitation programs and other funding as it becomes available. Included in the city’s housing stock are several mobilehome parks which are mostly occupied by senior citizens. - SECTION II: PLANS FOR ADMINISTRATION OF PROGRAM FUNCTIONS The Housing Authority will administer the program with Housing Authority staff and will comply with the Equal Opportunity Housing Plan (EOHP) with regard to equal opportunity in housing and in the employment of staff, as detailed in the EOHP. The Housing Authority will attempt to comply with all applicable state and federal laws and regulations and administrative directives promulgated thereunder, in administering the Section 8 Rental Assistance Payments Program, and the Housing Voucher program. The Housing Authority is committed to providing rental assistance to very-low income families in compliance with current U. S. Department of Housing and Urban Development (HUD) regulations and administrative practices. A. OUTREACH TO FAMILIES In order to meet our outreach goal the CHA shall inform the public of the availability and nature of the Section 8 Housing program with news releases and advertisements in the local newspapers and information releases to the local radio and television stations. We will also distribute information to all appropriate community organizations. Enrollment by acceptance of preliminary applications normally exceeds the program’s capacity to assist eligible households. In addition, special outreach programs are activated as community housing needs are identified. B. OUTREACH TO LANDLORDS AND OWNERS In order to promote participation by owners of rental units within all the geographic areas of Carlsbad, the CHA will make general announcements through the local press regarding the availability of Section 8 Program assistance, will make available informational brochures, accept unit listings from 1 and 1 ords , and refer eligible families to landlords. Efforts will be made to ensure that landlord or owner inquiries receive an immediate response from the CHA. To keep the supply of rental units as large as possible, a continuing effort will be made to reach owners, realtors, and managers of units outside areas of low income or minority concentration. C. LANDLORD ELIGIBILITJ Landlords are ineligible to participate in the Section 8 Certificate/Voucher program if they have units constructed under the HUD 202 funding program, or if the landlord is 3 guilty of fraud in the Section 8 Program, as defined in the PHA contract. D. INTAKE AND SELECTION OF APPLICANTS 1. Pre-application Intake: Acceptance of Preliminary Applications will be open at all times unless a decision is made to suspend intake. The CHA will make every effort to receive and process preliminary applications in a manner which treats all applicants consistently. Preliminary applications may be requested by telephone or in person, completed at the office or other intake site, or returned by mail or in person later. All applications will be time stamped and dated as received and incorporated into the waiting list in chronological order by federal preference, local preference, and veterans preference. 2. Suspension of Intake of Preliminary Applications: Application intake may be suspended if the waiting list, in the judgement of the CHA, is so long that additional applicants would not be able to receive a certificate during the following year. Notice of suspension will be placed in local newspapers . The Carlsbad Housing Authority will monitor the outreach activities to assure that the applicant pool per bedroom size is adequate to issue unused Certificates, including those given up by participants leaving the program and that outreach activities are reaching targeted groups such as the elderly or low-income and minority families in a cost effective way. When the intake reopens a news release and legal notice will be issued to local newspapers. 3. Eligibility Determinations a. Income eligible - Applicant must meet HUD income limits. An applicant not meeting the criteria will be sent a letter allowing them ten (10) days to furnish the CHA proof that they do meet the above mentioned requirements for participation in the program. If proof is not submitted within ten days, then the preliminary application will be placed in the “Ineligible” file. b. CHA will determine whether applicants meet the definition of a household which meets Section 8 requi rements. Any household is permitted to 4 submit a preliminary application for the Section 8 programs. In order to be accepted for the waiting list, a household must meet the following require- ments: FAMILY-two or more persons sharing residency whose income and resources are available to meet the family’s needs and who are related by blood, marriage or operation of law (or who give evidence of a stable relationship which has existed over a period of time). Elderly household, persons age 62 or over, dis- abled/handicapped by definition of the Social Security Administration. Non-related elderly, handi capped, or disabled persons may be considered an elderly household. Single persons-only single persons who are elderly (including disabled or handicapped), displaced, or a remaining member of an assisted family are eligible. 4. Apolicant preference is determined a. Federal Preferences. The Carlsbad Housing Authority shall give federal preference in selecting applicants to eligible (meet family definition and are income eligible) if the family meets the federal preference definition. Using the 10% exception rule, 10% of the certificates and vouchers initially issued in any one year period will be given to applicants who are Carlsbad residents and do not have a federal preference. The definition of the federal preferences are: Involuntary DisDlacement (A Federal Preference) The applicant has vacated the housing unit due to: (a) A disaster. For example, a flood or a fire. (b) State, Federal or local activity carried out in connection with code enforcement or public improvement/development. Enforcement activities involving illegal acts such as trespassing do not qualify under this preference. 5 _- (c) Action by housing owner if the reason for the owner’s action is beyond the applicant’s control or ability to prevent. An adult with a child living with parents could be considered involuntarily displaced if the parents want the unit for their personal use. A displacement because of a rent increase is not considered involuntarily displaced. An applicant family who is terminated from tenancy simply because the landlord decided not to renew the lease is considered displaced. (d) Actual or threatened physical violence directed against applicant by household member. Victims of domestic violence are those (a). Who have vacated due to actual or threatened physical violence directed against the applicant or the applicants family by a spouse or other household member. (b). Live in housing with an individual who engages in such violence. (e) To be qualified to be involuntarily displaced, the family cannot have been rehoused in standard replacement housing which is defined as housing that is decent, safe, and sanitary, that is adequate for family size and that the family is occupying pursuant to a lease agreement. Transient facilities, hotels, motels and temporary shelters are not standard replacement housing. Substandard Housing (A Federal Preference) a. b. C. d. e. f. 9. h. is dilapidated (does not provide safe, adequate she1 ter; has one or more critical defects or a combination of defects requiring considerable repair; endangers the health, safety, and well- being of family). does not have operable indoor plumbing does not have a usable flush toilet in the unit does not have usable bathtub or shower in unit. does not have adequate, safe electrical service. does not have adequate, safe source of heat. should, but does not, have a kitchen. has been declared unfit for habitation, by a government agency. 6 Single Room Occupancy (SRO) Housing is not substandard solely because it does not contain sanitary and/or food preparation facilities. The definition of substandard housing is not restricted to units that have been condemned. Section 8 Housing Quality Standards are not appropriate indicators of substandard housing. Homeless families fall under this preference. “Fami 1 ies” are eligible families meeting definition of D.3.b. A homeless family is one that: Lacks a fixed regular and adequate nighttime residence, and, has a primary night time residence that is supervised publicly or privately operated shelter; or an institution that provides a temporary residence for individuals intended to be institutionalized; or, a public or private place not designed for, or ordinarily used for sleeping. “Homeless family” does not include any individual imprisoned or detained pursuant to state law or an act of Congress. Paying More than 50% of Income for Rent: (A Federal Preference) (Weighted more in ranking) The family pays more than 50% of gross monthly income for rent and utilities. The Carlsbad Housing Authority will use its utility allowance schedule to determine utility costs, however, the family can provide evidence of actual utility expenses. This applies only to utilities on the utility schedule. The family chooses which method is used to determine utility allowances. “Rent” is defined as the actual amount due under a lease or occupancy agreement for a unit of reasonable size for the family. An applicant paying more than 50% of income for rent because their housing assistance for that unit was terminated as a result of their refusal to comply with 7 program policies regarding occupancy of “under” or “over” occupied units, is not qualified for this preference. b. Local Preference Applications will be sorted into two local preference categories: 1. City residents and applicants with jobs or employment agreements in the City of Carlsbad; and 2. Non-resident applicants. In order to establish residency, an applicant must reside within the boundaries of the city of Carlsbad. Non-residents who are employed within the boundaries of the city of Carlsbad will be placed on the Resident Waiting list. C. Veteran Preference After federal and local preferences, eligible applicants will be placed on the waiting list by veteran preference. Eligibility for veteran preference is based on the following: 1) Gold Star parents or spouse 2) Service-connected Disabled Veterans or their widows. 3) All other Veterans/Service(men) (women) with Honorable Discharges and active duty in excess of 90 days. 4) Spouse of service person with honorable discharge or active duty in excess of 90 days. 5. WAITING LIST Applicants will be determined eligible by income and household definition. Applicants are ranked based on (1) FEDERAL preference (2) LOCAL preference (residency) and (3) VETERAN preference. The Carlsbad Housing Authority will rank for placement on the waiting list by the following priority: 1. Applicant has a federal preference, has a Carlsbad residence preference and a veteran preference. 8 2. 3. 4. 5. 6. Applicant has a federal preference, is a non-resident and has veteran status. Applicant has a federal preference, is a non-resident, and has no veteran status. Applicant has no federal preference, has Carlsbad residency preference and has veteran preference. Applicant has no federal preference, is a non-resident and has veteran preference. Applicant has no preferences. The CHA has developed verification forms used with applicants seeking a federal preference. The certification and verification steps are two-level: A. The applicant may request eligibility for Federal Preference status by completing a REQUEST FOR PREFERENCE STATUS form. The REQUEST FOR PREFERENCE STATUS is a self-declaration and is executed by the applicant. B. The VERIFICATION of the federal preference will be performed by the housing authority by use of SAMPLE VERIFICATION forms: 1. VERIFICATION OF INVOLUNTARY DISPLACEMENT; and 2. VERIFICATION OF SUBSTANDARD HOUSING 3. For families who ask Federal Preference for RENT PAYMENTS that exceed 50% of the FAMILY’S MONTHLY INCOME, a verification will be performed by rent receipts and/or verifications evidenced by rental agreements, letters of verification from owner or agent. 9 The PHA will perform computation: A. Family’s Monthly Gross (Unadjusted) $ x 50% = $ B. PHA Utility Allowance for Family Bedroom Size (Or actual utility bills furnished by family) C. Family’s Monthly Rent $ D. Family’s Total Monthly Rent: Add Lines B & C = $ E. Greater of Lines D or A = $ F. Fami ly ( > does ( ) does not qualify for federal rent burden preference. G. Date Staff Member This verification will be conducted just prior to offering assistance. Families whose request for Federal Preference is rejected by PHA will be provided the standard steps of INFORMAL REVIEW to appeal the PHA decision. An applicant may claim qualification for a federal preference at any time while on the waiting list. All applicants will be sorted by bedroom size, and if apparently qualified, then placed on the waiting lists by bedroom size in chronological order by date and time of application. If the non-resident applicant establishes residency, the application will be moved to the resident list according to its date and time stamp. new residents must provide proof of residency such as rent receipts, driver’s license, medi-cal cards, lease agreements, or official social security letters. Applicants who have changes in household structure, which affect which bedroom size list the applicant is on, will also be placed on that list by using the date and time stamp. Applications will be reviewed by the CHA at least semi- annually to determine if the applicant is still interested 10 in the Section 8 Programs. Applicants should advise the office of changes in address, telephone, family structure, or income sources. All applicants will receive a letter acknowledging their application and giving them their category and priority within 10 working days. When applicant reaches the top five on the Waiting list, an interview will be scheduled by the CHA staff. The applicant will be asked to provide proof of household composition and to sign third-party income verification forms. The CHA will strictly adhere to the third-party procedures to verify i ncome, assets, and medical/unusual expenses. No certificate or voucher will be issued until u third party verifications have been received and reviewed by the CHA, or one of the exceptions provided in Section 1I.E is used. When an applicant is found to be eligible for the Section 8 Program they will be promptly notified. Those found ineligible will be notified by letter, including an explanation of the reason for their ineligibility, and informed of their right to a review within ten (IO) days of the notification. Applicants placed on the “Inactive” or “Ineligible” list have the right to an informal review. E. VERIFICATION OF INCOME AND DETERMINATION OF TOTAL TENANT PAYMENT All income, assets, and medical/unusual expenses will be verified by the use of third-party verifications. The applicant will be notified of their eligibility by letter and an interview for certification will be scheduled. The applicant will be required to sign an “Authorization to Release Information” form which will be forwarded to the providing agency with a self-addressed (CHA) stamped envelope. The only exception to this third party verific- ation procedure will be when there is: 1) Non-response by the provider, or 2) when information is unobtainable due to circumstances beyond the participants or CHA’s control (fire, flood, etc...). In those instances, the CHA will verify the information by viewing check stubs, bank statements, or other pertinent information provided by the applicant, or the CHA will contact third parties by telephone or letter in an attempt to verify the information. The least desirable method of verification (except for imputed assets) will be by self- declaration. This last form of verification will be used only when all other options have been exhausted. 11 Social security numbers with documentation are required for all family members over 6 years of age. Documentation is a social security card issued by the social security administration, a driver’s license that displays the SSN of the individual, medi-cal card with number displayed, or other federal agency documents which display the SSN. Copies of the above documents are acceptable. Any family members without social security numbers must sign CHA certification that they have no social security number. At any time they are issued a number the CHA must be notified and documentation supplied. The CHA counts all the income of every family member who is on the lease including those who are temporarily absent. The CHA defines temporarily absent as any one who leaves the family for a reason which would indicate they plan to return such as an extended trip. A permanent absence would be one where the family member does not plan to return. The CHA counts as income regular contributions and gifts from persons outside the household. The value of in kind gifts are considered if the cash value is over $50 per month. Family assets are determined in accord with HUD regulations. Assets disposed of for less than fair market value during the two years preceding examination or re-examination are counted if over $1,000. Once al 1 income, assets, and medical/unusual expenses have been verified and the applicant is found to be eligible, the proper calculations will be completed to determine the Total Tenant Payment (TTP). For Certificates, the Total Tenant Payment will be the greater of 30% of the monthly adjusted income or 10% of the Unadjusted Monthly Income. For Vou- chers, the Total Tenant Payment will be the greater of 10% of the Unadjusted Monthly Income, or 30% of the Adjusted Monthly Income plus-the amount of rent in excess of the applicable Payment Standard for Vouchers. The subsidy amount for certificates is the difference between 30% of the family’s adjusted income and the gross rent of the unit which cannot exceed HUD determined Fair Market Rents. The subsidy amount for vouchers is the difference between 30% of the family’s adjusted income and the payment standard. The payment standard is broken down by unit size. The payment standard amount may not be less than 80% of the Fair Market Rent in effect when payment standard amount is adopted for the unit size. 12 For mobilehome space rental assistance, a special work-sheet will be used following HUD formulas to determine the owners payment. All calculations will be verified by another member of the staff for accuracy. F. CERTIFICATE OR VOUCHER ISSUANCE Certificate or Vouchers that are available will be issued to the next applicant on the appropriate waiting list by bedroom si ze. Neither Certificates nor Vouchers will be ’ issued to an applicant until they have been found eligible and the Total Tenant Payment has been calculated. A certificate is not issued if TTP exceeds Fair Market Rent. A voucher is not issued if 30% of applicant’s monthly adjusted income equals or exceeds the applicable payment standard. If an eligible applicant is offered a certificate due to the lack of an available alternative (a Voucher) and declines the certificate, the applicant will still retain their position on the Waiting List. When an appropriate Voucher becomes available that applicant will be offered the Voucher. If the Voucher is declined, then the Applicant will be placed on the Inactive list. The CHA may deny admission to the program to past section 8 existing housing, moderate rehabilitation or public housing program participants if: They currently owe rent or other amounts to the cha or another PHA or they fail to repay CHA for special claims made to the owner on the tenant’s behalf for unpaid rent, damages or vacancy losses. Whenever possible, Certificates or Vouchers will be issued on an individual basis and the applicants briefed personally by a CHA staff member. The applicant will be given an information packet including: 1 . Housing Discrimination Complaint Form 2. Fair Housing USA and Lead Base Paint Warning Procedures 3. Landlord Contact Sheet 4. Certificate/Voucher Instructions 5. Sample Lease and Contract 6. Request for Lease Approval (RLA) 7. Housing Quality Inspection (HQS) requirements 8. Landlord Information Brochure 9. Business Card of CHA staff member IO. Informal Hearing Procedures The applicants will be briefed in detail on the Certificate/ Voucher requirements and limitations. The applicant will be 13 informed in writing as to any applicable deadlines for submitting documents and how to obtain an extension on time on the Certificate/Voucher if they are unable to obtain housing during the initial 60 day life of the Certificate/- Voucher. EXTENSIONS In order for the applicant to receive an extension of time on their Certificate/ Voucher they must submit a request for extension one week prior to the expiration date. This must be done by submitting a completed Landlord Contact Sheet which was provided to the applicant in the Certificate/Voucher packet at his/her briefing. This document must be presented to the CHA a minimum of seven (7) days or five (5) working days prior to the expiration date of the Certificate/Voucher along with the aforementioned request for an extension. Approval of extensions are not guaranteed and are based primarily with hard to house families. Extensions are given in one or more increments and will not exceed an additional 60 day period. If a certificate or voucher expires a family may reapply thereby beginning the application process again. G. HOUSING QUALITY STANDARDS AND INSPECTIONS When an applicant finds a potential rental unit, the land- lord/owner will be asked to submit the Request for Lease Approval (RLA) form which was provided in the information packet given to the applicant. Upon receipt of the RLA, the CHA will conduct an initial inspection of the rental unit. In the case of the applicant, this unit may be either their current place of residence or an entirely different unit. A Housing Assistance Payments Contract or Lease Agreement may not be executed or renewed unless the rental unit passes the HQS inspection (HUD Form 52580). If the rental unit fails the HQS inspection, the property owner will be notified and given up to thirty (30) days to correct all the deficiencies. If the owner refuses to make the necessary repairs the applicant or tenant will be sent written notification that the unit is not acceptable for the applicant or that rental assistance will terminate within thirty (30) days for an existing Section 8 Tenant. In the latter case, the property owner will be given written notification that the Housing Assistance Payments contract will be terminated and rent payments will cease at the end of thirty (30) days. The tenant will be issued a current Certificate/Voucher in order to locate suitable housing. 14 A tenant may relinquish, in writing to the CHA, their Certificate/Voucher and pay the total rent if they chose not to move from a unit which did not pass the HQS inspection. Annual re-inspection of units will be conducted approximately sixty (60) days prior to the recertification date of the Section 8 tenant. The CHA will assure that there are working smoke alarms in accordance with California State law. CHA quality standards which exceed HQS will apply. Appendix E. Quality Control of Inspections - Random quality control inspections will be conducted on 5% of all inspections. Quarterly quality control inspections will be scheduled to review inspections conducted in the previous three (3) weeks. The inspections will be conducted by the Section 8 supervisor. H. OCCUPANCY During this initial contact period between the newly Certificated applicant and the potential landlord, the CHA encourages the landlord to screen the applicant in the same manner as any other applicant the landlord would consider. The CHA considers the voluntary participation of the landlord to be basic to the Section 8 program. 1 . Occupancy Standards: The CHA will apply the current occupancy standards for units of the following indicated bedroom size: BEDROOM SIZE MINIMUM PERSONS MAXIMUM PERSONS O-BR 1 1 1 -BR 1 4 2-BR 2 6 3-BR 3 8 4-BR 5 IO NOTE : HQS standards allow two (2) persons per living/ sleeping room and would permit the above maximum occupancies, assuming a living room is used as a living/sleeping area. In issuing the certificate/voucher, the CHA will determine the appropriate size unit by applying the following criteria: a. The bedroom size assigned should not require more than two persons to occupy the same bedroom. 15 C b. C. d. e. f. The The bedroom size assigned should not require persons of the opposite sex, other than spouses and very young children, to occupy the same bed room. At age 5 children of the opposite sex should be assigned separate bedrooms. A family expecting a child will be given the appropriate bedroom size as if there is no child. The fact that they are expecting should be noted in the file with the expected delivery date. The family should then report the family composition change and the certificate size should be adjusted accordingly. Children should not share a bedroom with their parents. However, a single parent and a child could share a bedroom if the same sex or until the child of the opposite sex reaches age 5. The choice is left to the single parent if there is difficulty in finding a larger unit. Unrelated adults living as a family should be treated as a family with all the same occupancy standards applying. A maximum of ten (10) persons are allowed to have 4-bedroom certificate based on HUD standards allowing not more than two persons per living/ sleeping rooms and assuming the living room of the unit to be used as such. Single room occupancy housing will not be considered by CHA unless a significant demand has been determined by HUD. foregoing guidelines are set forth solely for determining the bedroom size to be designated on the Certificates of Eligibility. The regulations provide that the family may rent a larger dwelling unit provided the rent to the owner plus any allowances for utilities and other services does not exceed the Fair Market Rent (FMR) for the bedroom size designated on the Certificate of Eligibility. The family may rent a smaller bedroom size unit provided the unit meets the standards of acceptability regarding living/sleeping rooms. The CHA will grant exceptions from the occupancy standard and assign a larger unit if the CHA determines the exception is justified on the basis of health. Medical documentation must be provided. 16 C I. A request for waiver along with documentation should be submitted in writing to the CHA. The CHA will notify the family that the exception has been granted. Hard to House The CHA receives a hard to house fee from HUD to cover the cost of special assistance given to a family of three (3) or more minors in finding suitable housing. The CHA will make every effort to provide this assistance as needed. The CHA will maintain a list of large owners, conduct special outreach to realtors, and send a housing specialist to the large family’s home to mitigate problems of child care and transportation. LEASE APPROVAL, VOUCHER AND HOUSING ASSISTANCE PAYMENTS, HAP CONTRACT EXECUTION Reasonableness of contract rent on existing units shall be determined from data maintained by the CHA. Such data shall be based on survey information obtained by the CHA to determine that the contract rent for each unit for which a lease has been approved is reasonable in relation to rents currently being charged for comparable units in the private sector, and not in excess of rents currently being charged by the owner for comparable unassisted units. The CHA may disapprove a lease for rent that is not reasonable. Staff will certify Rent Reasonableness for each individual lease applicable to Section 8 (Existing) Housing Assistance Program and Voucher Program. Prospective landlords may be briefed on the Lease and Contract by telephone or in person. A follow-up letter is sent. If requested, a sample of the Lease, Contract, and related documents are also sent. All documents are annotated for easy reference. In summary, once a prospective landlord submits a Request for Lease Approval, the unit is reviewed for Rent Reasonableness. An HQS inspection is scheduled. If the unit meets HQS, and lease and contract are completed, the tenant is given a complete review of the lease provisions. The tenant is told of his/her financial responsibility to the property for any prorated rent amounts. All leases and contracts will be signed before a housing assistance payment is made. 17 PAYMENTS TO OWNERS A high priority for the CHA is the issuance of the HAP portion on time and in an accurate manner. The control for HAP payments is the HAP Register. The register is updated as needed and all changes are batched for entry into the computer. Each month the updated Request for Warrants are generated .and the City of Carlsbad Finance Department prepares the HAP checks and Financial Reports (as scheduled). All tenant files that are changed are routed through the HAP Register system prior to the execution of the change. All monetary changes are noted on a Request for Warrant and forwarded to the Finance Department for check issuance. Normal HAP payments are mailed on or before the first day of the month. MISCELLANEOUS PAYMENTS CAN BE ISSUED THROUGHOUT THE MONTH. The Finance department is responsible to indepen- dently review and audit all HAP payments on a periodic basis. K. REVIEW OF FAMILY CIRCUMSTANCES, RENTS, UTILITIES, AND HOUSING QUALITY Tenant Recertification Al 1 tenants are recertified annual ly. Interim recertifica- tions are made when there are family composition or income changes which may affect Certificate/Voucher bedroom size or Gross Family Contribution. An annual recertification list is prepared 16 weeks in advance of the contract renewal date. The tenant is scheduled for an initial recer- tification interview, the case is reviewed, the appropriate Information Release forms are signed by the tenant, and they are advised of the recertification interview when all the Information Release forms are returned to the CHA by the ap- propriate agencies. An HQS inspection will be conducted prior to the Amendment of the Contract. The landlord and tenant are notified immediately if there are any deficiencies in the HQS inspection. The owner has up to thirty (30) days to correct a deficiency except for an emergency situation which impacts immediate health and safety of the family. In that case the owner has twenty- four (24) hours to repair. (Also see G.) The landlord is reminded of the impending recertification by mail and of the procedures for requesting an annual increase of rent. HQS deficiencies must be corrected in order for recertification to be completed. Participants will receive notice of any changes in tenant rent 30 days before the effective date of the change. A decrease in tenant rent requires notification 18 the following month from the date information is reported, therefore, the notification may be shorter than 30 days. Establishing Rents Between Regularly Scheduled Reexaminations Interim Reexamination System. The TTP and Tenant Rent will remain in effect for the period between regularly scheduled reexaminations except: (1) The tenant must report all changes in the household composition. (2) The tenant _may report any of the following changes which would result in a decrease in the tenant’s rent: Decrease in income; Increase in allowances or deductions. Decreases in the tenant portion of the rent will be effective the first day of the month following the month in which the change is reported and processed. (3) The tenant must report any of the following factors which could result in an increase in rent: An increase in gross household income of $100 or more per month; Change in family composition (which could either provide additional income to the household or reduce the deductions and allowances which the families qualifies); Receipt of a deferred payment in a lump sum which represents the delayed start of a periodic payment such as unemployment or social security benefits. Unemployed and becomes employed. (4) Any other changes reported by tenants other than those listed in (l), (2) and (3) above will not be processed between regularly scheduled annual reexaminations. If the possibility of tenant fraud or failure to complete program obligations is encountered, the tenant will be given the opportunity to request and complete an informal hearing. If the hearing determination is that fraud or program abuse was committed, assistance to the tenant wi 11 terminate immediately. No change in assistance will take place until 19 a final decision by a hearing officer has been rendered. Simultaneously, a notice will be issued to the landlord/own- er. If the CHA has overpaid HAP payments due to a failure of the tenant to report a change in circumstances in a timely manner, the amount of the overpayment will be recovered by the CHA in one of the following ways: 1 . 2. Lump sum payment. or If the overpayment exceeds one month’s HAP payment, the tenant may make monthly payments until the overpayment is recovered. If the tenant is to make payments, a record of the payments will be kept in the tenant file and by the Finance office who will administer the accounts receivable program. The tenant will be asked to sign a promissory note. No payment schedule will exceed twenty-four (24) months. No interest will be charged on the overpayment amount. The tenant has the right to appeal the overpayment recovery action. Rent and Affordability Adjustments Owners may request rent adjustments on certificates annually to offset increase in housing costs as a result of inflation. Four months prior to date CHA will advise the owner. Affordability adjustments on vouchers may be made to increase the amount of the housing assistance payment to assure continued affordability. Owners must give sixty (60) days notice of a rent increase to tenant and CHA. Increase cannot take place during first year of lease. The annual adjustment factor (per HUD publication) will be used for annual rent increases. Increases will be effective on or after the anniversary date of HAP contract. No increase will be approved unless requested, in writing, by owner SIXTY (60) days prior to effective date. Before a contract rent adjustment is approved, the unit must be found safe, decent and sanitary (meets HQS). The owner must be in compliance with the terms of the HAP contract and 1 ease ; and the unit must pass the rent reasonableness test. 20 L. TERMINATION AND FAMILY MOVES 1. Termination of Tenancy is governed by the following requirements for the Section 8 Existing Certificate/Voucher Housing Program: a. Termination of tenancy by owners in accordance with state and local laws for the following reasons: 1 . Serious or repeated violations of the terms and conditions of the lease by the tenants, 2. Violations of Federal, State, or local laws which directly relate to the occupancy or use of the unit or common areas, or 3. Other good cause. Other good cause includes: 1) Not accepting an offer of a new lease, 2) A tenant history of disturbance to neighbors, destruction of property or habitat which results in damage to the unit, 3) Criminal activity by tenants involving crimes of physical violence, 4) The owner desires to use the unit for personal use (after the 1st year of the lease), or 5) A business or economic reason such as a sale of the property, renovation, or the request for a rent higher than the CHA can approve (after the 1st year of the lease). To terminate the lease the owner must give the tenant and the CHA written notice of the intent to terminate the lease, and comply with state and local laws. b. Termination of Tenancy by the Tenant The tenant may terminate the tenancy after the first year of the lease. Terminations during the first year of the lease are allowed only if the owner agrees to release the tenant from the lease, or if the lease provides for such termination with notice. The tenant must give the owner notice in compliance with the lease 21 terms. The owner’s lease may not require more than sixty (60) days notice. The tenant must notify the CHA of its intention to terminate and whether or not the tenant desires assistance in another location. When a tenant vacates its unit in violation of the lease, the owner retains the housing assistance payment for the month minus the amount of the security deposit (Certificate Program) or the owner retains the housing assistance payment for the month the vacancy occurs (Voucher Program). C. HAP Contract Terminations HAP contracts may end automatically or be terminated by the CHA. Once a HAP contract is terminated no HAP payments may be made and the CHA does not earn an administrative fee. A HAP contract ends automatically if the tenant moves from the unit or the owner evicts the tenant. HAP Contracts may be terminated by the CHA for the following reasons: a. The owner is not in compliance with the terms of the HAP contact (before terminating tenancy for this reason the owner will be given an opportunity to take corrective actions), b. The owner has committed fraud, C. The CHA terminates assistance to the tenant, or d. The tenant is required to move from a unit which is either under occupied or over-crowded according to HUD occupancy standards. If the CHA terminates the HAP contract, the CHA will give the owner and the tenant at least 30 days notice, and state in the notice the reason for the termination, the effective date, the deadline for submitting special claims, and the tenants responsibi 1 ity to pay the full amount of the rent, if staying in the unit. d. The CHA may terminate assistance to the tenant for reasons including: 1 . The tenant is guilty of program abuse or fraud, 2. The tenant violates their family obligations under the program, 3. Tenants who are in default of an executed Repayment Agreement by missing two consecutive 22 payments must pay their outstanding balance prior to the issuance of a certificate or voucher or execution of a HAP contract. They will be able to stay in their current unit under their same contract. 4. The tenant’s TTP is sufficient to pay the full gross rent and one year has elapsed since the CHA’s last HAP payment was made. (The unit remains under HAP contract for a full year unless the tenant moves). Termination of assistance does not automatically affect the tenant’s right to remain in occupancy without Section 8 assistance. The owner may offer a new lease to the tenant or continue the current lease. In cases where no subsidy is being paid because the tenant’s TTP covers the gross rent and the HAP contract has not been terminated, the CHA will restart HAP payments if less than one year has elapsed since the date of the last HAP payment and the tenant notifies the housing office that their income has been reduced (or gross rent increased) to the point that the tenant’s TTP no longer covers the gross rent. The CHA may issue a new Certificate/Voucher to a current participant for whom no HAP payment is being made if the tenant meets the criteria described in the preceding paragraph, and the tenant qualifies as a very low income family (or the CHA receives HUD approval to issue a new Certificate/Voucher to a lower income family). If more than one year has elapsed since the last HAP payment, the family must reapply to receive further assistance. 2. The CHA must give the owner and the tenant a 30-day written notice of termination which states the reasons for the termination, the effective date of the termination, the tenant’s right to request an informal hear i ng, and the tenants responsibility to pay the full rent to the owner if they remain in the units. 3. Fami 1 y Moves At briefings, participants will be provided information regarding their responsibility to give the landlord and the CHA advance notice of any moves. The rental agreement includes a statement to that affect and information given to the tenant after the lease is 23 executed reiterates this obligation. The CHA requires a notice in advance by the tenant or the landlord of anticipated change in terms of the lease, or a signed statement by the landlord /tenant as to receipt of such notice. In order to request a move, tenants must follow the procedures outlined in the “Policy Regarding Request for Move Within Jurisdiction”. During the first 12 months of the term of the Lease and Contract, the tenant may only request to move for good cause (i.e., health reasons, substandard conditions, discrimination, etc...). After the initial 12 months of the lease, the tenant may terminate the lease by giving notice. Owners participating in Section 8 Programs are not required to collect a security deposit, but are encouraged to do so. The maximum security deposit the owner may collect is the greater of tenant’s TTP or $50 dollars (Certificate) or greater of $50 or 30% of family’s monthly adjusted income (Voucher). The owner may retain the security deposit collected previously for a tenant who leases in place, even if the deposit is greater than the amount permitted by the Section 8 regulations. If the owner does not collect a security deposit, the CHA’s liability for special claims is reduced by the amount the owner could have collected. M. SPECIAL CLAIMS BY OWNER The HAP contract permits the owner to bill the CHA for tenant damages and unpaid rent not covered by the tenant’s security deposit. When the tenant vacates the unit the owner must first apply the security deposit, plus any interest accrued, to the unpaid rent and damages. If the amount of the tenant’s security deposit exceeds the charges, the owner must return the balance of the security deposit to the tenant in accordance with state and/or local law. If the security deposit is insufficient to cover the charges, the owner must attempt to collect any additional monies from the tenant. If the tenant fails to reimburse the owner for unpaid rent and/or damages, the owner may claim reimbursement from the CHA. The maximum CHA liability is the lesser of the amount owed to the owner or two month’s contract rent minus (Certificate) or one month contract rent (Voucher) minus the security deposit the owner actually collected or could have collected. If, after the owner receives a payment from the CHA, amounts are collected from the tenant which would reduce the CHA’s payment, the owner must repay the CHA. 24 Vacancy Loss Payments, as provided in the HAP contract, allows the owner to bill the CHA for vacancy losses when the family vacates in violation of the lease. An owner who evicts a tenant is also entitled to receive vacancy loss payments if the owner complies with the terminations pro- visions of the HAP contract and state and local laws. If the family vacates in accordance with the lease (i.e. gives proper notice), no vacancy loss claim can be made. To be eligible for a vacancy loss claim the owner must immediately notify the CHA of the vacancy, take all feasible actions to fill the vacancy, not reject eligible applicants except for good cause, and not be eligible for payments for the vacated unit from some other source (i.e. the tenant’s security deposit, insurance, etc...). Processing Claims for Damages, Unpaid Rent and Vacancy Losses Once a unit is vacated by the tenant and a move-out inspec- tion has been conducted, an owner may submit a claim for unpaid rent, payment for a vacated unit, and/or tenant- caused damages. A claim by the owner will be reviewed for compliance with the HAP contract by at least two CHA staff members. The tenant will be given the opportunity to respond as to the validity of the claim. Documentation from the owner which should accompany the claim includes: Vacancy loss-official notification to the CHA of the vacancy and proof that the owner has taken reasonable action to fill the vacancy and has not rejected eligible applicants except for good cause. Unpaid rent and/or damages - should include proof that a security deposit was collected plus any interest accrued as required by state and/or local law. Invoices or other documentation should be presented to support the costs of repairing tenants damages. A Rent Ledger or court judgement may be used to document unpaid rent. Non-payment by the tenant may be documented with evidence of billing and non- payment. If it is found that the claim by the owner is valid, the CHA will calculate the amount due using the Owner’s Claim From, and forward for payment processing the following month. The tenant is responsible for reimbursing the CHA for any amounts paid on a special claim. The family may enter into and pay on a Repayment Agreement as long as s/he remains in the same unit. If s/he wants a Certificate or Voucher to move to another unit, s/he must repay the debt owed in full. 25 Special claims by the owner under the HAP Contract must be submitted to the CHA in writing within 60 days of the date the vacancy occurred. Industry standards will be used to determine reasonable repair/replacement costs. CLAIMS PROCEDURES AND GUIDELINES ARE IN APPENDIX D N. RE-ADMITTANCE TO THE HOUSING PROGRAM BY FORMERLY ASSISTED TENANTS When a tenant is found ineligible for the program because the Total Tenant Payment (TTP) exceeds the gross rent and twelve (12) months have elapsed without any HAP payment being made on behalf of the family, the tenant will be removed from the program. The tenant may request a re- evaluation within twelve months of being removed from the program. If the tenant circumstances change within twelve months of being removed from the program, and they are found to be eligible for assistance, the next available Certificate/Voucher of the correct bedroom size will be issued to them. If a tenant requested termination of assistance and then requests re-admittance to the programs when less than sixty (60) days have elapsed, then the former tenant will be placed at the bottom of the Waiting List in the appropriate category. 0. PORTABILITY OF CERTIFICATES/VOUCHERS A key element of the Section 8 Existing Housing Programs is that the subsidy is tied to the family not to the particular unit. The intent of both Certificates and Vouchers is to give the tenant access to the widest range of housing resources. Voucher portability will be explained in the briefing session for the Voucher holders. The CHA will allow up to 15% of its Housing Voucher holders to move to other jurisdictions. There is no cap on the number of portable voucher holders within the same state or the same or contiguous Metropolitan Statistical Areas. Tenants who chose to move to other jurisdictions will be restricted to one (1) move in a twelve month period. If a Housing Voucher holder from another jurisdiction moves within the jurisdiction of the CHA, the housing authority will either issue a Housing Voucher (if available) to the prospective tenant, or bill the PHA in the other jurisdiction for the applicable administrative fees, the HAP payments, and preliminary fees. 26 Certificates are portable within the same state, or the same or contiguous Metropolitan Statistical Area. There is no cap of the number of certificates which are portable. P. COMPLAINTS AND APPEALS Complaints by tenants or owners will be directed to senior staff members of the CHA for resolution. Such staff will either advise complainant or refer them to the other resour- ces or agencies as appropriate. In accordance with HUD regulations, applicants shall be given written notice of CHA decision or actions which result in the denial of listing on the CHA Waiting List, issuance of a Certificate/Voucher, or participation in the programs. Such notice shall also state the applicant may request an informal review/hearing of the decision/ action and will instruct applicant on the procedure to obtain the review. Informal reviews/hearings shall be in conformance with procedures established by the CHA. (See Appendix C> All complaints that can be resolved without termination of assistance or adverse impact on the tenant will be resolved informally. All complaints will be verified by staff. The tenant or owner will be advised of the complaint in writing and a response requested within ten (10) days. If the complaint cannot be resolved informally, formal procedures will be used and the tenant given the opportunity to respond and/or appeal the action. (See appendix C for Appeals Procedure) Q. MONITORING AND PROGRAM PERFORMANCE Program monitoring will be done by the Housing Program Manager of the CHA staff. Records will be kept on the following: 1 . Total Number of leases compared to Total Allocation per month, 2. Number of Certificates/Vouchers available per month, 3. Number of Lease/Contracts which are 10% over FMR per month, 4. Average gross rent, average TTP, Average HAP, and Average monthly income (Vouchers). 5. Exceptions to the Federal Preference Rule, 27 6. Vouchers administered outside of the PHA’s jurisdiction excluding those within the same, or a contiguous MSA. 7. Families issued certificates/vouchers who are not very low income. Staff will also maintain any other statistical data which may be needed to evaluate program performance for the City of Carlsbad or HUD. SECTION III: BUDGETING AND STAFFING The CHA budget is incorporated within the budget for the City of Carlsbad. Budgetary requests are prepared within the guidelines determined by the City of Carlsbad. The City of Carlsbad hires employees who are then assigned to the CHA. The present personnel assignment is as follows: 1. Housing and Redevelopment Director, 5% FTE 2. Housing Program Manager, 100% FTE 3. Housing Management Analyst 100% FTE 4. Housing Specialist I, 100% FTE 5. Clerk Typist I, 100% FTE 6. Inspector 20% FTE (Building Department) 7. Accountant 10% FTE (Finance Dept.) Staffing will be adjusted as needs increase or decrease. The CHA will negotiate service agreements with the City of Carlsbad to provide services to the CHA as needed. The agreement includes expenses incurred by the City for processing HAP pay- ments, professional services provided the CHA, legal services, payment of utilities, rent, and costs incurred by the City to aid in the administration of the Section 8 programs. 28 APPENDIX A Housing and RQdQvQloprmt COHIlUNlIY DE’JELOPIKIIT DIRECTOR 1 I HOUSING ~tW~~~fjV’LOPHEH1 I ! . 1 HOUSING Senior Hanagerent Analyst I I flanaqcrmt Analyst Housing Specialist I _.-..- J -5 Ckk Typist I [...:r:fa;_.l --- f -“..---I. Secretary II 1 e..-_---.-w-v-. -I ’ . APPENDIX B CARLSBAD HOUSING AUTHORITY POLICY REGARDING REQUESTS TO MOVE; AND NOTICES TO MOVE 1. The family must notify the Landlord and the Housing Authority IN WRITING of any intention to move, regardless of cause. If the family desires to move (or has a notice to quit) the family will notify the Housing Authority in writing of its intention. The written notification should contain a moving date, new address if known, the reasons for the move and must be signed by the tenant. In NO situation will a phone call satisfy the requi rement. 2. A briefing will be scheduled and a new certificate/voucher issued. Tenant will submit an Request for Lease Approval. The Housing Authority will contact the tenant in writing whether the request for lease approval is approved, the date the new HAP contract will be effective and will schedule a HQS inspection. The CHA will make it clear to the family that the family is financially responsible for the move. 3. The owner will be sent a termination of lease and contract form and letter outlining responsibilities in regard to damage claims. 4. The tenant and owner sign lease and the new owner signs the HAP Contract. Effective date is after it has been determined the unit meets HQS standards. 5. The CHA cannot pay Housing Assistance Payments on two units. Tenants may be responsible for any overlapping rent payments. APPENDIX C APPEALS PROCEDURES A. RIGHT TO A REVIEW/HEARING Applicants, Certificate/Voucher holders, owners, assisted fami 1 ies, or similar persons may file a request for an informal review/hearing on any CHA action having a direct and adverse effect upon them. Reviews are for applicants and hearings for participants. B. ADVERSE ACTION CHA determination which adversely and directly affect applicants, Certificate/Voucher holders, assisted families, or similar persons include, but are not limited to, the following: 1. Written notice of applicant ineligibility. 2. Denial of a request for extension of a Certificate. 3. Disapproval of a Request for Lease Approval. 4. Increase in family’ contribution towards rent. 5. Termination of assistance due to failure to comply with conditions of the Certificate. 6. Payment of a Damage Claim. 7. Request by CHA for reimbursement of HAP over-payment. Informal reviews are not required for established policies and procedures. Informal hearings are not required for failed inspections, denial of Certificate extension, or other actions following CHA discretionary administrative procedures or HUD policies or procedures. C. INFORMAL HEARING RIGHTS The tenant family has the following rights: 1. To bring legal counsel at his/her own expense or any other party to hearing. 2. to review pertinent documents in the file that can be reviewed without legally infringing on any other party’s right; 3. To submit any documents that will support his/her case. 4. Authorized legal counsel can review pertinent information in tenant file. Other inferred rights are: 1 . To be heard by an impartial Hearing Officer; 2. To be treated in a courteous and reasonable manner; 3. To clearly understand the decision leading to the adverse action. 4. To receive all notifications of decisions in writing. D. PROCEDURE TO REQUEST AN INFORMAL HEARING 1. A request for an informal hearing must be in writing, must specify the reasons for such a request, and must be presented to the CHA within fifteen (15) days of the CHA’s notice of adverse action taken by the CHA. Written notification of the time, place and date of the hearing will be forwarded to all parties concerned within fifteen (15) working days from receipt of a request for an informal hearing. 2. An impartial Hearing Officer will conduct the informal hearing in the presence of the person requesting the hearing, legal counsel (optional), CHA staff, and any other person(s) who are requested to be present. The Hearing Officer sha 11 not be a CHA staff member. 3. The Hearing Off icer will issue a written determination within fourteen (14) days from the date of the hearing to all parties concerned. 4. The decision of the Hearing Officer is final at the local level, however the person requesting the hearing does not waive his/her right to appeal to the HUD district office or seek judicial relief. . APPENDIX D .- CIAIMB PROCEDURES * TBEAMOUNTOFTIIECLAIMWILLBEREWJCEDBYTHEAEIOUNTOF SECURITY DEPOSIT THE OWNER COULD HAVE COLLECTED FROM TENANT, WHETHERORNOT ITWAS ACTUALLY COLLECTED. Move-out Claims Procedures OWNER- must call the Housing Specialist within (2) days after tenant vacates unit to set up a move-out inspection. Without a move-out inspection, no claim for tenant-caused damages will be processed. The Housing Specialist will schedule the move-out inspection within seven (7) days of owner notification. The inspector will determine if the tenant is responsible for damages beyond normal wear and tear. Pictures may be taken to fully document the unit condition at move-out time. TENANT - If the tenant wishes to attend the move-out inspection, they should call the Housing Specialist within 2 days after vacating the unit. / WITHIN 14 DAYS after the tenant moves out, the OWNER must send itemized billing to tenant's last known address (California Civil Code 1950.5). A CODY of the itemized billina must be sent simultaneously to the Housing Specialist. OWNER must submit the claim and all documentation within 60 days after the move-out inspection. The Claim will be denied if the forms, documentation and inspections are not completed and submitted within the 60 day limit. The *'Claim for Payment of HUD Security Deposit, Damages, and Compensation for Vacancy LOSSES form must be signed, dated and returned to the Section 8 Office with ALL itemized receipts and/or vouchers attached (not cash register tapes) for all work done. The Housing Specialist will schedule a claims settlement meeting, and will review the length of tenancy, as well as inspection reports and documentation of repair costs to determine the amount allowed. If the Housing Specialist settles the dispute, the tenant will be asked to sign a promissory note for the agreed amount. All owner's claims for payment of security deposit guarantees, and compensation for vacancy losses, will be processed on the Worksheet for Computing Claims in the Existing Section 8 Program. AFTER REPAIRS AHE MADE, the OWNHB must request a verification of repairs inspection from the Housing Specialist. If the Housing Authority is liable for a damage or vacancy loss claim, the tenant will be responsible to pay back the amounts owed. DAMAGE CLAIMS The Move-out inspection reports will be documented as follows: OK NORMAL WEAR AND TEAR OR NOT TENANT CHARGE SLIGHTLY DIRTY MINOR CLEANING NEEDED DIRTY CLEANING AND PAINTING NEEDED VERY DIRTY HEAVY CLEANING AND REPAINTING NEEDED (CARPET) EXTREMELY DIRTY CARPET REPLACEMENT NOT QUESTIONED (WORST POSSIBLE CONDITION) Landlords will be reimbursed reasonable charges for repairs. When determining a "reasonable charge" for a repair, the Housing Specialist will consider the extent of work needed and the market rate cost of such work. On an annual basis, the Housing Specialists wiY1 perform a survey of the costs of repairs, painting, carpet replacement and other services. The data collected from the survey will be used to establish a list of reasonable charges for repairs. Damage claims will only be paid for the "remaining life" of a damaged item. The following proration schedule will be utilized: nE!!l LIFE EXPECTANCY PAINTING 3 YEARS LINO/TILE FLOORS 4 YEARS DRAPES/BLINDS/SHADES l- 3 YEARS REFRIGERATOR 7-10 YEARS CARPET 4 -7 YEARS (7 years for Seniors) _- CARLSRAD HOUSING ADTHORITY GUIDELINES FOR SECTION 8 CLAIMS MOVE OUT INSPECTION TERMS OK - Normal wear and tear or not tenant charge SLIGHTLY DIRTY - Minor cleaning needed DIRTY - Cleaning and painting needed VERY DIRTY - Heavy cleaning and painting needed (carpet replacement can be allowed with documentation) EXTREMELY DIRTY - Carpet replacement not questioned (worst possible condition) ETERMINE REASONABLE CO To HE LPD STS : / A JT Painting $ 300 Cleaning (very dirty) 150 Carpet Cleaning (dirty) Drape Cleaning (dirty) 65 40 ITEM COSTS Stoves Refrigerators Drapes/shades/blinds Carpets Line/Tile Screens (Damaged, Bent) (ripped) li - 15 per sq. yard 16 - 20 per sq. yard 15 ea. new 5- 10 ea. repairable Hauling (small truck) 40 Extra dumpster 15 $ 279 - 379 (Apartment or House) 349 - 599 Three estimates required if cost exceed $50. ea. truck approx. 1 Owner labor allowance Towel Bars Holes in dry-wall Cabinet doors Price depends on type of If price exceeds $50 wood, # of sq. inches, requires 3 estimates finish and detail. Cabinet drawers 25 ea. plus finish Nail holes 0 normal wear and tear for one year or more. Not allowed unless excessive. Molding - Door Jambs Doors 5- 10 per hour with a signed written receipt 4- 5 for std. 24" bars w/brackets. * 50 - 75 for one inc. service call up to 3 for $125 approx. 25 materials plus 2-3 hours labor. If exceeds $50 reguirk three estimates. 70 - 125 Inside or outside door, jamb, & casing w/pre-hung door HOLES IN DRYWALL CAUSED BY DOOR KNOBS NOT COVERED UNLESS DOOR STOPS ARE IN PLACE. CLAIWS FOR WILDEW ON INSIDE WALLS WILL NOT BE HONORED. PA-WILLBEMADE FORREPLACEMENT OFTHE SAME GRADE THAT WAS DAMAGED: NOT UPGRADE. HEATERS, FORCED-AIR FURNACES, DISHWASHERS AND GARBAGE DISPOSAIS - NO RESPONSIBILITY UNLESS DEEMED TENANT CAUSED DAMAGES. FILTERS FOR FORCED-AIR FURNACES ARE TO BE CHANGED BY PROPERTY OWRERSEACR6MORTES. NO EXCEPTIONS WILL BE WADE EXCEPT IN CASES WRERE HOUSING NEGGTIATORHAS ALREADYSETPARAWETERS. THE AWOUWT OF TRE CLAIM WILL BE REDUCED BY THE AMOUNT OF SECURITY DEPOSIT TRE OWNER COULD RAVE COLLECTED FROM TENANT, WHETHER OR NOT IT WAS ACTUALLY COLLECTED. THIS AGENCYWILLREVIEWTHE CLAIMWITHTHE TENANT - AFFIRWING OR DISPUTING IT. 2 Painting 3 years Line/tile floors 4 years Drapes/shades/blinds l- 3 years Refrigerator/stove 7-10 years (Seniors - 10 years) Carpet 4- 7 years (7 years for house and elderly units) 3 0 .- I APPENOIX E CARLSBAO HOUSING AUTHORITY HOUSINQ QUALITY STANOARDS The CHA follows HUD Housing Quality Standards for housing inspections with the following additions: 1. Units must have a working smoke alarm in accordance with California State law. 2. Floors Tile in bedrooms, living rooms and hallways must be complete. Pieces or portion of tile which is missing can cause a trip hazard and does not meet standard. Tile in kitchens or bathrooms must be complete with no. missing tile pieces or portions which could cause a trip hazard or cause water damage to the sub floor. 3. Carpets Carpets cannot be ripped, torn or loose from tack strip or severely wrinkled enough to cause a possible trip hazard. 4. Walls and ceilings Holes larger than nail or screw holes are not allowed. No mold or mildew is allowed where it may cause damage to sheetrock. No moisture in walls or ceilings is allowed where it might cause paint bubbling or sheetrock flaking. 5. Windows Windows cannot be broken or cracked where in the inspectors opinion it could become a tiazard in opening or closing tha window. . 6. Faucets must not be’leaking or dripping. 7. Toilets,cannot have water running constantly. 9 rec;ervw . . ..a . 3 -_ be 1 - APPENDIX F - . HOUSING AUTHORITY OF THE CITY OF CARLSBAD VERIFICtATION OF INVOLUNTARY DISPLACEMENT PFIRT I - jTo Be Siqned by Tenant/Rpplicant) I hereby authorire the verification and release of the following information to the Housing Authority of the City of Carlsbad. Applicant Signature Date (Print Your Name) This information is confidential and required by federal housing regulations to determine preference status in the selection of tenant participants assisted in housing authority services. Thank you for your assistance in completina this form. PART II - (To Be Completed by Carlsbad Housina Authority): (Applicant Name) requests preference. rin housing services and states that he/she has been or will be involuntarily displaced and has vacated or will have to vacate his/her housing unit for one of the following reasons: (Address of Dwelling Unit) A Fire, earthquake or other disaster resulted in extensive damage or has destroyed the unit. The tenant has/must vacate due to activity conducted by governmental agency such as code enforcement, public improvements, redevelopment. An action by the landlord has resulted in the tenant having to vacate his/her unit, where: . the reason for the owner’s action is beyond the tenants ability to control or prevent. . the action occurred despite the tenant meeting all previously imposed conditions and obligations of the tenancy. . the action taken is other than rent increase or “just cause” eviction. Actually threatened physical violence directed against the y tenant by one or more members of the tenant’s family by a spouse or other member of the tenant’s household; or, the tenant lives in a housing unit with such an individual who engages in such violence. Page 1 of 2 VERIFICATION OF INVOLUNTARY DISPLACEMENT (CONT'D) PART III - (To Be Completed bv Landlord: Government Asencv: Social Service Aaencv: Police or Peace Officer: Shelter as Appropriate) I certify that ( ) is ( ) is not involuntarily displaced for the reasons and definitions described above. BY: (Signature) (Title and Name of Agency) (Telephone) (Date) RETURN TO: Carlsbad Housing Authority, 2965 Roosevelt Street, Suite B, Carlsbad, Ca. 92008. Your prompt attention in this request is appreciated. 2 of 2 Pages HOUSdG AUTHORITY OF THE CITY Or CARLSBAD VERIFICATION OF SUBSTANDARD HOUSING PART I - (To Be Sianed bv TenanWAnnlicant) I hereby authorize the verification and release of the following information to the Housing Authority of the City of Carlsbad. Applicant Signature Date (Print Your Name) This information is confidential and required by federal housing regulations to determine preference status in the selection of tenant participants assisted in housing authority services. Thank YOU for your assistance in comnletina this form. PART II - (To Be Completed bv Carlsbad Housins Authoritv) (Applicant) requests preference in housing services for the following reason(s): He/She is living in substandard housing at the following ; address: city Due to the following conditions: He/She does not have a fixed, regular, and adequate nishttime residence (homeless). PART III - (To Be Comnleted bv Landlord: Agent for Landlord: Shelter or Desisnated Aaencv/Comnanv). I certify that - ( ) is ( ) is not living in substandard housing for the reasons and definitions described above. BY: (Signature) (Title and Company/Agency) (Telephone) (Date) RETURN TO: Carlsbad Housing Authority, 2965 Roosevelt St. Ste. B Carlsbad, Ca. 92008. Your prompt attention this request is appreciated. EXHIBIT l . -8 TO SECTIOM 8 ADMIIYISTRATIVB PLAN 1. Amendment to L.l.d.2. (page 23) Family must not engage in drug-related criminal activity or violent criminal activity, including criminal activity by any Family member. 2. Amendment to Section III, Budget and Staffing Operating Reserve The Operating Reserve must be used to pay Section 8 administrative costs that exceed earned administrative fees. The CHA will maintain an amount equal to 5% of the grant in the account for this purpose. The Operating Reserve may be expended for other housing purposes consistent with PHA authority under State and local law. An amount equivalent to 10% of the grant may be maintained in the account for other housing purposes. This may be expended without prior approval of the Board of Commissioners. Any Operating Reserve expenditures which exceed this threshold must be approved by the Board of Commissioners. The Commission must make an affirmative determination that the expenditures are necessary,and reasonable for other housing purposes consistent with PHA authority under State and local law. March 1991