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HomeMy WebLinkAbout1994-11-15; Housing & Redevelopment Commission; 264; Administer the Family Self-Sufficiency Program/:““r -/p&3 HOUSING ANf-TEDEVELOPMENT COMMIS,-JN - AGENDA SILL,& .Y3\ v vc/N~ AB# %id-f TITLE: AUTHORIZATION TO AWARD CONTRACTUAL SERVICES TO ADMINISTER THE FAMILY DEPT. ih FA- MTG. +i+?~ SELF-SUFFICIENCY (FSS) PROGRAM TO LIFELINE ClTYAlW DEPT H/RED COMMUNITY SERVICES OF NORTH SAN DIEGO COUNTl' . AND EXECUTE THE CONTRACT CITY MGR~- J. -- Iz!E RECOMMENDED ACTION: ADOPT Housing and Redevelopment Commission Resolution No. z&I , awarding the contract to administer the Family Self-Sufficiency (FSS) Program to Lifeline Community Services of North San Diego County. ITEM EXPLANATION On July 26, 1994, the Housing and Redevelopment Commission authorized Staff to appropriate $30,000.00 from the operating reserve account of the Section 8 Rental Assistance Program in order to distribute a Request for Proposals for contractual services to administer the Family Self-Sufficiency (FSS) Program. The contract awarded is for a two-year period. The FSS Program is a mandate of the Department of Housing and Urban Development (HUD) to be administered by the Carlsbad Housing Authority. The FSS Program is designed to enable unemployed, underemployed or undereducated very low-income families to achieve economic independence from welfare assistance. Participants receive assistance in removing barriers that prevent them from engaging in job-training programs, educational programs and/or employment opportunities. The catalyst of the FSS program is the case management involved in assisting participants to overcome barriers that prevent them from becoming self-sufficient. A Case Manager is assigned to each FSS program participant in order to: (1) Identify career goals; (2) Identify the barriers which prevent achievement of those goals; (3) Identify the steps they must take to become successful; (4) Access the needed supportive services; and, (5) Provide moral support. The case manager meets regularly with each participant to monitor his/her progress and resolve problems that prevent the achievement of goals. The case manager also networks within the community to form a collaborative effort with other social service providers. On September 4, 1994, the public was notified of the Request for Proposals for.contractual services to administer the FSS Program. The deadline to submit proposals was September 23, 1994. Two respondents submitted proposals within the established deadline; Lifeline Community Services of North San Diego County and The Salvation Army. While both proposals have merit, Lifeline presented a more detailed proposal, currently provides many of the required services and appears ready to implement the program immediately. Lifeline also scored higher in the pre-established criteria for evaluating proposals as outlined on the attached evaluation forms. - PAGE 2 OF AGENDA BILL NO. bwf . On October 13, 1994, the Housing Commission approved a recommendation to award the contractual services to administer the FSS Program to Lifeline Community Services of North San Diego County. The Commission did raise two questions about the Lifeline proposal: (1) The accessibility of Lifeline to the clients and (2) The ability to provide the required services within the budget provided for. Staff's evaluation of Lifeline's proposal found it to be satisfactory regarding both questions. Additional clarity and confirmation was provided by Lifeline through the attached letter. FISCAL IMPACT: Funds for the administration of the FSS program for a two-year period have been appropriated from the operating reserve account of the Section 8 Rental Assistance Program. Additionally, HUD recently made funds available for the administration of the FSS Program for a one-year period. In accordance with the provisions of the HUD application, staff applied for $24,180 to fund the cost of contractual services for the FSS program in future years. EXHIBITS: 1. Housing & Redevelopment Commission Resolution No. Ah/ APPROVING the award for contractual services for the administration of the FSS program to Lifeline Community Services and executing said contract. 2. Evaluation of Request for Proposal 3. Letter from Lifeline Community Services of North San Diego County dated, October 18, 1994 4. Agreement between the Carlsbad Housing & Redevelopment Commission and Lifeline Community Services of North County - HOUSING AND REDEVELOPMENT COMMISSION RESOLUTION NO. 761 A RESOLUTION OF THE HOUSING AND REDEVELOPMENT COMMISSION OF THE CITY OF CARLSBAD, CALIFORNIA, APPROVING THE AWARD FOR CONTRACTUAL SERVICES OF THE ADMINISTRATION OF THE FAMILY SELF-SUFFICIENCY PROGRAM AND AUTHORIZING THE EXECUTION OF THE CONTRACT WHEREAS, The Housing and Redevelopment Commission has previously recommended that staff distribute a Request for Proposals for contractual services for the administration of the Family Self-Sufficiency Program; and WHEREAS, the proposal submitted by Lifeline Community Services of North San Diego County, 200 Jefferson Street Vista, California, 92084 to administer the Family Self- Sufficiency Program is acceptable; NOW, THEREFORE, BE IT HEREBY RESOLVED, By the Housing and Redevelopment Commission of the City of Carlsbad, California, as follows: 1. That the above recitations are true and correct. 2. That the Housing and Redevelopment Commission hereby approves the award of contractual services for the administration of Family Self-Sufficiency Program to Lifeline Community Services of North San Diego County. 3. That the Chairperson of the Housing and Redevelopment Commission is hereby authorized and directed to execute the contract, a copy of which isattached. . . . . . . , 1 PASSED, APPROVED AND ADOPTED at a special meeting of the. 2 Housing and Redevelopment Commission of the City of Carlsbad, 3 California, held on the 15th day of NOVEMBER , 1994, by 4 the following vote, to wit: 5 AYES: Commissioners Lewis, Stanton, Kulchin, Nygaard, Finnila 6 NOES: None 7 ABSENT: None 8 ABSTAIN: None 13 (1 ATTEST: 17 . 18 19 20 21 22 23 24 25 (SEAL) 26 27 28 -2- AGREEMENT FOR CONSULTANT SERVICES TO PROVIDE CASE MANAGEMENT FOR THE FAMILY SELF-SUFFICIENCY PROGRAM. THIS AGREEMENT, made and entered into as of the 5th day of DECEMBER 19 94 , by and between the CARLSBAD HOUSING AND REDEVELOPMENT COMMISSION, a public body corporate and politic, hereinafter referred to as “Commission”, and Lifeline Community Services of North San Diego County, hereinafter referred to as “Consultant”. RECITALS WHEREAS, the Carlsbad Housing and Redevelopment Commission requires the services of a Consultant to provide the necessary case management services for the administration of the Family Self-Sufficiency (FSS) Program; and Consultant possesses the necessary skills and qualifications to provide the services required by the Commission; NOW, THEREFORE, in consideration of these recitals and the mutual covenants contained herein, Commission and Consultant agree as follows: 1. CONSULTANT’S OBLIGATIONS The consultant shall work under the contract monitoring of the Commission which is staffed by the City’s Housing and Redevelopment Department (Director). The scope of services for the case management of the Family Self-Sufficiency Program for a two-year period is as follows: A. Coordination: 1. byg!op anddjstrjbte outreach material, recruit and select 30 paxtjcjpatj~g farni!ies: To be eligible, families must be participants in the Housing Rev. a/24fx 2. Authority’s Section 8 Rental Assistance Program. The Director has developed some outreach materials and will assist in the development of others. All outreach material developed by the consultant must be reviewed by the Director prior to distribution. The consultant will meet on a quarterly basis with the Consortium of Family Self-Sufficiency Coordinators. Establish boards and committees as required: A Program Coordinating Committee (PCC) consisting of representatives from counseling services, educational programs, occupational training programs, employment 3. 4. assessment and ,placement specialists, child care providers, single parent and displaced homemaker programs, and tenant representatives has been established and meets on a quarterly basis. The consultant will meet on a quarterly basis with the PCC. Other boards may include the formation of a participant board to assist in the development of the program. Provide access to existinq social service providers: Consultants must provide a process for program participants to gain admission to the programs/services rendered by various social service providers, including vocational and educational institutions. The case manager acts as an advocate for the participant in obtaining services. Provide all necessarv timelines, monthlv reports, and monitorino svstems: The consultant will establish timelines and monitor the progress of all participants in meeting their goals to become self-sufficient. Statistical data must be maintained to record outreach efforts, numbers of families which achieved their goals and numbers of families which began the program, but 2 Rev. 8/24/W+ did not achieve their goals. The consultant will comply with all established timelines and report schedules. All records must be maintained in strict confidentiality. Provide Case Management: B. 1. Conduct orientation workshops and onqoinq monthlv informational workshops: Group orientation and assessment workshops may be conducted. Social service providers from other agencies may provide informational workshops, e.g. credit counselors, career counselors. Every effort should be made by the case manager to conduct group workshops and case management sessions when needed at the offices of the 2. 3. 4. Commission. Provide individual counselino sessions with participants as needed: Case managers provide both Technical Counselinq - Who, what, when and how to access services, as well as Supportive Counselinq - Provide feedback, advice and motivation. ldentifv barriers and needs of participants to become self-sufficient: Barriers to self sufficiency may include: (1) Personal barriers - Lack of goals, poor language and communication skills, lack of basic reading, writing or mathematic skills, poor decision making skills or lack of support (transportation, child care etc.). (2) Agency Barriers - Lack of knowledge of social service providers, inability to access providers, and, lack of cooperation between agencies. Execute an FSS Contract of Participation for each familv: The Contract of Participation (COP) documents the goals of the family to obtain self- . 3 Rev. 8/24/94 sufficiency. The initial term of the contract is five years (maybe extended for 2 years). The case manager may set milestones for employment and other activities leading to self-sufficiency early in the five year contract term in accordance with the family’s abilities. Three pieces of information that must be included in the COP are: (1) Gross annual income, (2) The amount of earned income in the gross annual income; and (3) Family’s contribution toward the rent or 30% of monthly adjusted income for Voucher holders. Participants who achieve their goals as outlined in the Contract receive funds deposited into an “Escrow Account” during the contract period. Those funds, deposited by the Commission, represent the monthly increase in earned income from the beginning of the contract to the end of the contract period. Develop an lndividualized Trainino and Service Plan to achieve self- sufficiencv for all families: An Individual Training and Service Plan (TSP) must be completed for the FSS head of household. Family members 18 years of age or older will be encouraged to execute an individual TSP. The TSP organizes the COP into attainable steps. The resources and services to be provided are contained in the TSP. It also contains interim and final goals to be achieved. A mandatory interim goal for families receiving “welfare assistance” is that all family members must be free of such assistance within one year prior to the expiration of the contract. Provide dav-to-dav follow-up and assessment of proqress made toward the achievement of the qoals of the Training and Services Plan and the Contract of Participation: Even though the COP is a legal agreement and 5. 6. Rev. a/24/94 I \i appears rigid in terms of specificity, it must be viewed as fluid and flexible. Reevaluation or renegotiation by mutual consent as changes occur, or at periodic intervals, is viewed as an integral part of case management. Case files documenting the progress of participants must be maintained 7. Provide required documentation and documents as requested bv the Commission or the Department of Housinn and Urban Development: The success of the FSS program will be measured by the following criteria: (1) The number of families previously unemployed who obtain employment, (2) The number of families who obtain better paying jobs, (3) The number of families who obtain high school equivalency diplomas, or higher education; and (4) The number of families who increase their income levels enough to exceed the need for housing subsidies and/or “welfare assistance”. The status of those monitored criteria are to be reported on a quarterly basis to the Commission. C. Reporting Requirements: 1. On a quarterly basis the consultant shall provide a report that includes: . A description of outreach activities carried out under the FSS program. l A description of the effectiveness of the program in helping families to achieve independence and self-sufficiency, measured by reports of specific progress toward COP goals. l A description of the effectiveness of the program in coordinating resources in the community to help families achieve self- sufficiency. l Recommendations by the consultant for legislative and administrative improvements which would improve the effectiveness of the program. 5 Rev. 8/24/94 On a quarterly basis the consultant shall provide a report on following monitored criteria: l The number of families previously unemployed who obtain employment. l The number of families who obtain higher paying jobs. l The number of families who obtain high school equivalency .diplomas, or higher education. l The number of families who increase their income levels enough to exceed the need for housing subsidies and/or “welfare assistance”. 3. The consultant shall maintain racial and ethnic data with respect to families who: . Responded to outreach efforts but declined to participate. l Elected to participate but did not execute a contract. l Executed a contract and voluntarily left the program. l Executed a contract and completed the program. D. Program start-up and Timelines: 1. The work under this contract will begin within ten (10) days after receipt of notification to proceed by the Director. 2. The two-year schedule for participants to enter into a Contract of Participation is as follows: First Year Second Year 1st Quarter - 5 1st Quarter - 30 2nd Quarter - 10 2nd Quarter - 30 3rd Quarter - 20 3rd Quarter - 30 4th Quarter - 30 4th Quarter - 30 2. COMM!SSlON OBLIGATIONS The Commission shall provide the consultant with reasonable and appropriate staff guidance, assistance and access to related materials in order to provide case management for the FSS program. Staff will make their time available and cooperate 6 Rev. B/24/94 management for the FSS program. Staff will make their time available and cooperate with the consultant to ensure case management is provided in a timely manner. Upon reasonable notice, the Director will make office space available to conduct group presentations and case management. The Commission shall make all arrangements for the notification of participants of consultant sponsored workshops/presentations. 3. FEES TO BE PAID TO CONSULTANT The total shall not exceed the fee payable according to Paragraph 6, “Payment of Fees,” and shall be $30,000.00. No other compensation for services will be allowed except those items covered by supplemental agreements per Paragraph 8, “Changes in Work.” The City reserves the right to withhold ten percent (10%) of the total fee until the project has been accepted by the Commission. 4. DURAl-1-N OF CONTRA= This agreement shall extend for a period of two (2) years from Januarv 3, 1995 to &-r!!a-y 3. 199z. The contract may be extended by the Director for one (1) additional one (1) year period(s) or parts thereof, based upon a review of satisfactory performance and the Commission’s needs. The parties shall prepare extensions in writing indicating effective date and length of the extended contract. 5. PAYMENT OF FEES Payment of fees shall be upon a quarterly basis as work progresses and according to billing which includes a brief description of work completed during the quarter. 6. CHANGES !!w!O!?K If, in the course of the contract, changes seem merited by the Consultant or the Commission, and informal consultations with the other party indicate that a change in the 7 Dar, II 17,. 101. .4 a change in contract. Such changes shall be processed by the Commission in the following manner: A letter outlining the required changes shall be forwarded to the Director by Consultant to inform him of the proposed changes along with a statement of estimated changes in charges or time schedule. A supplemental agreement shall be prepared by the Director and approved by the Commission according to the procedures described in Carlsbad Municipal Code Section 3.28.172. Such supplemental agreement shall not render ineffective or invalidate unaffected portions of the agreement. 7. -- _------ COVENANTS AGA!+JST CONTINGENT FEES The Consultant warrants that their firm has not employed or retained any company or person, other than a bona fide employee working for the Consultant, to solicit or secure this agreement, and that Consultant has not paid or agreed to pay any company or person, other than a bona fide employee, any fee, commission, percentage, brokerage fee, gift, or any other consideration contingent upon, or resulting from, the award or making of this agreement. For breach or violation of this warranty, the Commission shall have the right to annul this agreement without liability, or, in its discretion, to deduct from the agreement price or consideration, or otherwise recover, the full amount of such fee, commission, percentage, brokerage fees, gift, or contingent fee. 8. IjONDlSCRlMlNATlON CLAUSE The Consultant shall comply with all state and federal laws regarding nondiscrimination in the provisions of services and the Equal Opportunity Employment of Personnel. 9. -jElZ_M_!NATION OF CONTRACT In the event of the Consultant’s failure to prosecute, deliver, or perform the work 8 Rev. a/24f94 as provided for in this contract, the Commission may terminate this contract for nonperformance by notifying the Consultant by certified mail of the termination of the Consultant. The Consultant, thereupon, has five (5) working days to deliver said documents owned by the Commission and all work in progress to the Housing & Redevelopment Director. The Housing & Redevelopment Director shall make a determination of fact based upon the documents delivered to Commission of the percentage of work which the Consultant has performed which is usable and of worth to the Commission in having the contract completed. Based upon that finding as reported to the City Manager, the Manager shall determine the final payment of the contract. 10. DISPUTE3 If a dispute should arise regarding the performance of work under this agreement, the following procedure shall be used to resolve any question of fact or interpretation not otherwise settled by agreement between parties. Such questions, if they become identified as a part of a dispute among persons operating under the provisions of this contract, shall be reduced to writing by the principal of the Consultant or the Director. A copy of such documented dispute shall be forwarded to both parties involved along with recommended methods of resolution which would be of benefit to both parties. The Director or principal receiving the letter shall reply to the letter along with a recommended method of resolution within ten (10) days. If the resolution thus obtained is rrnsatisfactory to the aggrieved party, a letter outlining the dispute shall be forwarded to the Commission for their resolution through the Office of the City Manager. The Commission may then opt to consider the directed solution to the problem. In such cases, the action of the Commission shall be binding upon the parties involved, although 9 Rev. 8124194 nothing in this procedure shall prohibit the parties seeking remedies available to them at law. 11. SUSPENSION OR TERlbljNATlON OF SERVICES This agreement may be terminated by either party upon tendering thirty (30) days written notice to the other party. In the event of such suspension or termination, upon request of the Commission, the Consultant shall assemble the work product and put same in order for proper filing and closing and deliver said product to Commission. In the event of termination, the Consultant shall be paid for work performed to the termination date; however, the total shall not exceed the lump sum fee payable under paragraph 4. The Commission shall make the final determination as to the portions of tasks completed and the compensation to be made. 12. sTA-!IJS OF THE CObjSULTANI The Consultant shall perform the services provided for herein in Consultant’s own way as an independent contractor and in pursuit of Consultant’s independent calling, and not as an employee of the City. Consultant shall be under control of the Commission only as to the result to be accomplished, but shall consult with the Commission as provided for in the request for proposal. The persons used by the Consultant to provide services under this agreement shall not be considered employees of the Commission for any purposes whatsoever. The Consultant is an independent contractor of the Commission. The payment made to the Consultant pursuant to the contract shall be the full and complete compensation to which the Consultant is entitled. The Commission shall not make any federal or state tax withholdings on behalf of the Consultant or his/her employees or slrbcontractors. The Commission shall not be required to pay any workers’ 10 RCV. a/24/94 compensation insurance or unemployment contributions on behalf of the Consultant or his/her employees or subcontractors. The Consultant agrees to indemnify the Commission for any tax, retirement contribution, social security, overtime payment, unemployment payment or workers’ compensation payment which the Commission may be required to make on behalf of the Consultant or any employee or subcontractor of the Consultant for work done under this agreement. The Consultant shall be aware of the requirements of the Immigration Reform and Control Act of 1986 and shall comply with those requirements, including, but not limited to, verifying the eligibility for employment of all agents, employees, subcontractors and consultants that are included in this agreement. 13. CONFORMITY TO LEGAL REQUIREMENTS -------- The Consultant shall cause all drawings and specifications to conform to all applicable requirements of law: federal, state and local. Consultant shall provide all necessary supporting documents, to be filed with any agencies whose approval is necessary. The Commission will provide copies of the approved plans to any other agencies. 14. OWNERSHIP OF DOCUMENTS ---_--_--- All plans, studies, sketches, drawings, reports, and specifications as herein required are the property of the Commission, whether the work for which they are made be executed or not. In the event this contract is terminated, all documents, plans, specifications,’ drawings, reports, and studies shall be delivered forthwith to the Commission. Consultant shall have the right to make one (1) copy of the plans for 11 Rev. a/24/94 his/her records. 15. REPRODlJCTION RIGHTS _____ ------------ The Consultant agrees that all copyrights which arise from creation of the work pursuant to this contract shall be vested in Commission and hereby agrees to relinquish all claims to such copyrights in favor of Commission. 16. HOLD HARMLESS AGREEMENT The Commission, its officers, and employees shall not be liable for any claims, liabilities, penalties, fines, or any damage to goods, properties, or effects of any person whatever, nor for personal injuries or death caused by, or resulting from, any intentional or negligent acts, errors or omissions of Consultant or Consultant’s agents, employees, or representatives. Consultant agrees to defend, indemnify, and save free and harmless the Commission and its officers and employees against any of the foregoing claims, liabilities, penalties or fines, including liabilities or claims by reason of alleged defects in any plans and specifications, and any cost, expense or attorney’s fees which are incurred by the Commission on account of any of the foregoing. 17. ASS!GNM_ENT OF CONTRACT The Consultant shall not assign this contract or any part thereof or any monies due thereunder without the prior written consent of the Commission. 18. SUBCONTRACTlNG If the Consultant shall subcontract any of the work to be performed under this contract by the Consultant, Consultant shall be fully responsible to the Commission for the acts and omissions of Consultant’s subcontractor and of the persons either directly or indirectly employed by the subcontractor, as Consultant is for the acts and omissions of persons directly employed by Consultant. Nothing contained in this contract shall 12 REV. a/24/94 create any contractual relationship between any subcontractor of Consultant and the Commission. The Consultant shall bind every subcontractor and every subcontractor of a subcontractor by the terms of this contract applicable to Consultant’s work unless specifically noted to the contrary in the subcontract in question approved in writing by the Director. 19. pW?!BlTED INTEREST No official of the Commission who is authorized in such capacity on behalf of the Commission to negotiate, make, accept, or approve, or take part in negotiating, making, accepting, or approving of this agreement, shall become directly or indirectly interested personally in this contract or in any part thereof. No officer or employee of the Commission who is authorized in such capacity and on behalf of the Commission to exercise any executive, supervisory, or similar functions in connection with the performance of this contract shall become directly or indirectly interested personally in this contract or any part thereof. 20. !/tJ’jBAL AGREEMENT OR CONVERSATB No verbal agreement or conversation with any officer, agent, or employee of the Commission, either before, during or after the execution of this contract, shall affect or modify any of the terms or obligations herein contained nor entitle the Consultant to any additional payment whatsoever under the terms of this contract. 21. ---------- SUCCESSORS OR ASSIGNS Subject to the provisions of Paragraph 18, “Hold Harmless Agreement,” all terms, conditions, and provisions hereof shall inure to and shall bind each of the parties hereto, and each of their respective heirs, executors, administrators, successors, and assigns. 13 Rev. af24m 22. --_--- -- EFFECTIVE DATE This agreement shall be effective on and from the day and year first written above. 23. INTEREST CONEWjCT OF The Commission has determined, using the guidelines of the Political Reform Act and the Commission’s conflict of interest code, that the Consultant will not be required to file a conflict of interest statement as a requirement of this agreement. However, Consultant hereby acknowledges that Consultant has the legal responsibility for complying with the Political Reform Act and nothing in this agreement releases Consultant from this responsibility. 24. !NSI_IMNCE The Consultant shall obtain and maintain policies of general liability insurance, automobile liability insurance, and a combined policy of worker’s compensation and employers liability insurance from an insurance company authorized to do business in the State of California which meets the requirements of City Council Resolution No. 9l- 403 in an insurable amount of not less than one million dollars ($1 ,OOO,OOO) each, unless a lower amount is approved by the City Attorney or the City Manager. This insurance shall be in force during the life of this agreement and shall not be canceled without thirty (30) days prior written notice to the Commission sent by certified mail. . . . 14 Rev. af24m The Commission shall be named as an additional insured on these policies. The Consultant shall furnish certificates of insurance to the Commission before commencement of work. 9- Executed by Consultant this ‘521, day of fijQm\X.( _ , ,gqcj -- CONSULTANT: CARLSBAD HOUSING AND REDEVELOPMENT COMMISSION, a public body corporate and politic of the State of California (sign here) (print name here) ATTEST: (Proper notarial acknowledgment of execution by CONSULTANT must be attached.) (President or vice-president and secretary or assistant secretary must sign for _-___ sfimnratinns. If onlv onP=fi=z- ~~a~crr~ioamLLfitlf~~~~fitLPfQEfifi~------ STATE OF CALIFORNIA - COUNTY OF% 6Q1 c”?o > ss.: On~~~tl*~~ ;‘;\\,\c\?j- before me, ~@-cL\ me\62 -- _--- --. --_ , a notary public, %\k\ bl(z A ---\ _ personally appeared c --- .__ personally known to me (or proved to me on the basis of satisfactory evidence) to be the person@jwhose named isjaresubscribed to the within instrument and acknowledged to me that be/she/they.exe- cuted the same inti/her/their authorized capacityjies), and that by his/her/their signature ) on the instrument the person(s), or the entity upon behalf o which the person($) acted, executed the instrument. Not;lrial Seal ._-.___ ___-. ._ The Commission shall be named as an additional insured on these policies. The Consultant shall furnish certificates of insurance to the Commission before commencement of work. Executed by Consultant this 212 dayoffi\Ji!dx/ . , 1gqq . CONSULTANT: CARLSBAD HOUSING AND REDEVELOPMENT COMMISSION, a public body corporate and politic of the State of California By: (sign here) (print name here) ATTEST: (Proper notarial acknowledgment of execution by CONSULTANT must be attached.) (President or vice-president and secretary or assistant secretary must sign for corporations. If only one officer signs, the corporation must attach a resolution certified by the secretary or assistant secretary under corporate seal empowering that officer to bind the corporation.) APPROVED AS TO FORM: using ‘& Redevelopment Commission -Reptr+C/o -nisqSio#(CAttorney /” a 15 Rev. a/24/94 EXHIBIT 2 EVALUATION CRITERIA 1. Quality of Proposal, including comprehensiveness and responsiveness to the requirements of this Request for Proposals: LIFELINE - A comprehensive proposal. Conveyed a clear understanding of the program requirements and objectives. Detailed specific programs and schedule. SALVATION ARMY - Proposal was somewhat brief but indicated a grasp of the program. Did not provide detailed information on program design and implementation. 2. Experience of the consultant with the preparation and execution of similar or related programs for other social service agencies: Both respondents have a high degree of experience in delivery of similar or related services, particularly related to housing and ethnically diverse clientele. 3. Experience in providing case management services: LIFELINE - Currently provides many of the required services, computerized access to resources. Provided documentation of case management services provided to five (5) North County Agencies. SALVATION ARMY - Large agency capacity and budget to provide services; staff has background in delivery of services. Some documentation of actual delivery of case management services by the agency. 4. Likely effectiveness of program/methodology: LIFELINE - Presented clear methodology and goals as well as desired results for program participants. Included a schedule of workshop topics to be covered over a twelve month period. SALVATION ARMY - Basic description of methodology; willing to locate an office in Carlsbad. 5. OVERALL IMPRESSION: LIFELINE - Appears ready and able to implement program immediately. Well documented experience in delivery of case management services in North County. Presented a step by step picture of how a participant would progress through the program. SALVATION ARMY - Large, credible organization: Could provide easier access for participants. Presentation of overall program methodology somewhat general. z 0 8’ K e K 0 I& .- EXHIBIT 3 . _ ._ _ _, . _ . _ . . _-_-’ -- - . . .-. _.- .__ -. -1 _: _. I __._,__;. ;. 1T-- .,.-. ,-,.-, 7 da... .-‘-J-A :.-’ J - -- ..- *‘- ,: I ! -_ _- ,- :, A,‘- / - d2.L 1 5 ^‘,‘;; “‘Z 2 -A-? 1 1. ---,c7 ,z c ,CYJf J-pf - -_ _ - &.d A Litrted W’uy Member Agency i Funded by the Counry of tin Diego &hancin9 lhe pmilivc palily oj commrrnily l$c October 18, 1994 Carlsbad Housing Commission 1200 Carlsbad Village Drive Carlsbad 92008 Attention: Chairman Scarpelli Regarding: Family Self-Suffciency Program : On behalf of Lifeline, I look forward to the opportunity of providing case management services for Carlsbad’s Family Self-Sufficiency Program. I feel that this program is a perfect fit with Lifeline Community Services’ philosophy. Lifeline has been providing case management services for over ten years, with many of our programs attempting to eliminate the family’s dependence on public aid. I invite any of you to tour Lifeline or to give me a call at (619) 7266396 if you have any specific questions that I may answer for you. It is important for me to hear any reservations so that I may address your concerns. Lifeline takes its contracts very seriously, and I expect to continue our track record of full compliance with all contracts. I would like to address the two concerns I heard expressed at your meeting. The first is in-kind contributions. Lifeline has proposed the use of $15,000 entirely for the direct service of case management. The expense for administration, supervision, clerical, fiscal, phone, utilities, insurance, mileage, auditing, etc. is all in-kind. Lifeline also expects to use the United Way Information and Resource computer system for working with FSS clients. This monthly cost will also be absorbed into our budget. Other direct assistance that the families may need includes emergency assistance with food, gas, transportation, prescription, clothing. This will also be absorbed through Lifeline’s other programs. For the monthly workshop, Lifeline hopes to use many of our staff and volunteers with expertise in those areas, such as an attorney for the immigration clinic. Lifeline may approach local clubs and corporations to assist with the paying of any other direct service supplies as needed in the program. 17 MAIN OFFICE: 200 Jefferson Street l Vista, CA 92084 (619) 726-6396 l FAX (619) 726-6102 - 7 LIFELME COASTAL COMMUNITY SERVICES: 707 Mission Avenue l Oceanside. CA 92054 l (619) 757-0118 l FAX (619) 757-0196 - I October 18, 1994 Page Two The second concern had to do with establishing an office in Carlsbad. This program is not a drop-in service but is specific to 30 families, who will have appointments arranged in advance. The Carlsbad council chambers are four miles from our Oceanside office and 8.5 miles from our Vista office. If clients are experiencing transportation problems, Lifeline can make arrangements for service closest to their home and provide them with bus transportation, gas vouchers, etc. This kind of problem solving is essential to develop with clients for long-term self-sufficiency. Part of the process is for clients to learn how to access services. The average working person has to travel each day over 10 miles from their home. If we are expecting clients to work, regardless of whether or not they have transportation, they will have to learn to be dependable and make best use of what resources they do have. Lifeline will expect to refer families to use many resources within the Tri-City area. Client independence includes being able to get where you need to go to acquire a service. : I hope this helps to clarify these areas. Again, if I can be of any service to you, please feel free to give me a call. I look forward to giving you continual progress reports. Very truly yours, SHIRLEY J. CO !f . Executive Direct r Lifeline Community Services SJC: ba