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HomeMy WebLinkAbout2021-08-16; Economic Development Subcommittee; ; Economic Development Subcommittee WorkplanEconomic Development Subcommittee Meeting Date: To: From: ltem#l: Recommendation: August 16, 2021 City Council Economic Development Subcommittee David Graham, Chief Innovation Officer Economic Development Subcommittee Workplan {cityof Carlsbad Receive an informational report regarding city economic development activities and discuss and make recommendations regarding the anticipated work of the subcommittee. Discussion: In response to the economic impacts of the COVID-19 pandemic, the City Council established an ad hoc economic revitalization subcommittee that was tasked with engaging with businesses, coordinating with business organizations, and providing recommendations to the City Council on ways to address the economic impacts of the pandemic. The work of the subcommittee and actions by the City Council had a notable impact in addressing the economic toll ofthe pandemic. The ad hoc economic revitalization subcommittee held 36 meetings and guided the development and implementation ofthe city's Econ.omic Recovery and Revitalization Initiative. As a part of that initiative, an Inclusive Recovery Assessment and Implications Report (Exhibit 1) was developed to proactively guide the move from economic response to the pandemic to economic recovery. Given the extended nature of economic recovery and development the City Council approved the creation of the standing Economic Development Subcommittee to replace the ad hoc subcommittee. The duties of the new standing subcommittee are to guide the following: • Creation of a long-term, inclusive economic recovery and development strategy • Coordination with Carlsbad business organizations • Development of workforce and talent programs and initiatives • Evaluation of the economic impacts of citywide policy • Other programs and initiatives as approved by the City Council. This item allows for subcommittee member discussion and potential recommendations regarding the anticipated work of the committee. Exhibits: 1. COVID-19 Inclusive Recovery Assessment and Implications Aug.16,2021 Item #1 Page 1 of 11 Exhibit 1 Aug. 16,2021 Although Carlsbad was not immune to the virus and its economic contagion, it fared better than the San Diego region as a whole. Unemployment in the city reached 13.8% in spring 2020 --a significant increase from the pre-pandemic level of 2.9%; nonetheless, this trailed the region's peak of 15.9%.i Throughout the pandemic, unemployment in Carlsbad remained lower than the region and North County neighbors (see Figure 1). The city's Findings industry mix -with a disproportionately large share of the region's manufacturing, innovation and professional firms alongside hard-hit hospitality, retail and wholesale, and small businesses -buffered the overall blow despite still concentrating impact in low-wage sectors (see Figure 2). Leisure and hospitality-oriented toward segments including resorts, group travel and overflow from downtown San Diego -saw the most severe impacts from the crisis, following regional and national trends. Hotel occupancy declined precipitously, hollowing out at 30% in April 2020; as of December 2020, occupancy was down nearly 50% year-over-year, while as of March 2021 it had improved to roughly 20% less than pre-pandemic March 2019.H While some hospitality companies shifted marketing toward overnight and drive travel, the overall decline in business conferences and tourism, and occupancy caps have constrained a full rebound. Accordingly, many larger companies furloughed significant numbers of workers and very recently ramped up efforts to re-staff. Figure 1: Unemployment Impacts of COVID-19 in the San Diego Region Unemployment Impacts of COVID-19 Crisis (March 2020-March 2021) 20.00% 18.00% 16.00% 14.00% 12.00% 10.00% 8.00% 6.00% 4.00% 2.00% 0.00% Mar-20 Apr-20 May-20 Jun-20 Ju!-20 hlg-20 Sep-20 Oct-20 Nov-20 Oec-20 Jan-21 Feb-21 Mar-21 -Carlsbad -Escondido -Oceanside -San Marcos -Vista -San Diego County Source: California Employment Development Department data Aug. 16,2021 Item #1 3 Page 4 of 11 Despite the overall strength of the city's approach, local stakeholder feedback and review of national practices identified potential areas for improvement: Streamlining of city processes: Stakeholders praised the flexibilities created in reaction to the pandemic (e.g. outdoor dining), while also contrasting against historical challenges navigating city permitting and other regulatory processes. Specific issues included processing time and gaps in the communication loop among businesses and city offices, which could be addressed as lessons from COVID-19 response. City communications and information-sharing: Small business stakeholders noted gaps in learning about available resources, while also acknowledging efforts like the City Manager updates. Despite the fact that the city provided regular joint communications emails with the Chamber and Village Association and leveraged other platforms, such as social media and webinars, businesses expressed interest in more "eye-catching" messages to break through. Aug.16,2021 6 Access to technical assistance and navigation for available resources: Small businesses reported that they had difficulty identifying and navigating the array of supports across the region, as well as gaps meeting demand for technical assistance on emerging topics like pivoting to e-commerce. Intermediary service providers also recognized that COVID-19 highlighted their own challenges in reaching businesses and different types of firms. These findings reflect on fragmentation rather than quality. Access to capital: While the establishment of the city's own well-capitalized loan fund was a benefit, the fact that the city offered low-interest loans --versus the grants or no-interest loans supplied by the majority of comparable cities --meant that businesses needed to start repaying funds before the crisis fully abated. Like many businesses around the country, stakeholders reported difficulty navigating and securing financial assistance from sources such as federal, state and county funds Carlsbad also did not target its loan program to specific sectors or demographic groups, expecting that the size of the program would allow the city to serve a wide array of recipients. These program design decisions were made at the outset of the pandemic, moving ahead of peer examples and without full knowledge of the duration; they may nonetheless have affected the fund's initial reach and impact. In April 2021, the city adjusted the loan term for small business loans to 60 months and microloans to 30 months, responding to ongoing recovery needs. Item #1 Page 7 of 11 The following are examples of near-term and long- term ideas drawn from this initial response and recovery assessment. 0 Continue to improve and build capacity of city economic development operations: COVID-19 reinforced the imperative of a high- capacity, customer-friendly approach to economic development equipped to quickly identify and respond to business needs. Moving forward, the city should institutionalize and expand modern practices and flexibilities adopted for communicating with and serving businesses. Near-term actions Bolster data and research capacity: Building on the Economic Scan, online "story map," and other products, continue investing in data and resea rch capacity for finely grained business and market intelligence to proactively identify issues and inform interventions. For example, adding demographics to business license applications and other city processes could offer further insights on trends by race and gender. Aug. 16,2021 7 Strengthen communications with businesses: Conduct a review of city communications with businesses, including digital analytics, to identify any ways to better design and target these products. Longer-term actions Improve business interface with the city: Responding to business feedback, reform the business license application process, permitting and other areas of business interaction with the city to provide clearer, customer-friendly service such as: single interface and simplified processes, clearer communication and shorter wait times. Pursue ongoing regulatory flexibilities: Consider ongoing or permanent adjustments to regulatory measures eased during the COVID-19 pandemic, such as outdoor dining. Item #1 Page 8 of 11 A Expand availability and access to business V supports at city and regional levels: While business supports were fundamental to C~VID-19 res ponse, the crisis illustrated unevenness In coverage and access. Closing these gaps can help promote long-term growth during recovery and revital ization. Near-term actions Advance longer-term capital access: Building on the city's business loan program, consider tools like a revolving loan fund to continue servicing local business capital needs during recovery and revitalization. Potentially weigh how such a resource could target sectors or groups particularly impacted by the crisis and/or lagging in recovery. Promote local businesses: Maintain "Shop Local" marketing efforts to promote local businesses capturing renewed consumer spending. Longer-term actions Improve connections to regional services: Through tighter coordination -or even a concierge function -work with partners across the North County sub- region to ensure full awareness of and easier access to ava ilable supports. Expand technical assistance: Identify and resource additional common areas of need, such as workforce or business operations, either by emerging issue area or type of firm, worki ng through int ermediaries and service providers. Create supports for inclusive growth: Promote expansion of minority chambers to the area and/ or seed diverse business advisory groups to ensure representative assistance reaching all businesses and entrepreneurs. Strengthen sub-regional collaboration on marketing: Consider flexi bilities for a shared North County tourism promotion effort to gain scale and more efficiently market the distinctive assets of the sub-region. Aug. 16,2021 8 Improve access to and upward mobility of talent base: The disparate impacts of COVID-19 on different groups of workers and the challenges employers report facing in rebuilding their workforces reflect gaps in supports for both talent development and recruitment. More ambitious. action to address these cha llenges could benefit businesses, workers and the city alike. Near-term actions Organize industry to strengthen talent pipeline: Consider industry-specific business alliances, mid-size firm coalitions and new models of technical assistance for human resources needs to achieve economies of scale in addressing talent sourcing challenges, including from outside the city. Longer-term actions Foster pathways to good jobs: Promote upskilling of incumbent workers, particularly in lower-wage industries, to ensure pathways from "promising" to "good" jobs, even across sectors. Advance job quality: Provide thought-leadership and support interventions that provide incentives to businesses to improve job quality (such as the San Diego Workforce Partnership's High Road Kitchens initiative) and address non-talent barriers to workforce participation like childcare. Item #1 Page 9 of 11 Prepare for future disruptions: Recovery and revitalization must acknowledge the likelihood of future challenges highlighted by COVID-19. Strategic planning should consider how to improve long-term resiliency to prepare. Longer-term actions Support small businesses for a changing economy: Work to improve small business resil iency, including through adoption of digital technology. Enhance broadband coverage and access: Work with internet service providers to improve broadband service to both enable potential expansion of remote work and support businesses. Aug. 16,2021 9 Plan for future industry shifts: Consider impact of macro shifts underscored and accelerated by COVID-19 on major city industries like hospitality and manufacturing, such as automation and digitalization. Endnotes 'City of Carlsbad, Economic Scan, Second Quarter FY 2020-2021, Janua,y 20, 2021. 'City of Carlsbad, Economic Scan, Second Quarter FY 2020-2021, Janua,y 20, 2021; Gty of Carfsbad, Economic Scan, Third Quarter FY 2020-2021, April 2021. ' "The Future of Manufacturing in North County. An Economic Impact Analysis & Workforce Study," lnnovate78 / San Diego Regional EDC, Februa,y 2021, https://sd-regional-edc.maps.arcgis.com/apps/Cascade/inde.x. html?appid~ 7 ce 1e49f99fc43e9bcceb647421 7f67 c#&preview "Ibid, Innovate 78 / San Diego Regional EDC. •City of Carlsbad, Economic Scan, Second Quarter FY 2020-2021, Janua,y 20, 2021. • City of Carlsbad, Economic Scan, Third Quarter FY 2020-2021, April 2021. Item #1 Page 10 of 11 Acknowledgments Thank you to the more than 200 Carlsbad businesses and stakeholders that contributed to the development of this report through stakeho lder forums, survey responses, and community conversations. Special thanks to the following organizations and individuals for contributing data and input that informed this process. Carlsbad Chamber of Commerce Bret Schanzenbach, CEO Carlsbad Village Association Christine Davis, Executive Director Visit Carlsbad Mark Rudyk, Interim Executive Director San Diego Association of Governments Ray Major, Chief Economist Stephanie Guichard, Senior Economist San Diego North Economic Development Council Erik Bruvold, CEO San Diego Regional Economic Development Corporation Bree Burris, Director of Communications Eduardo Velasquez, Director of Research Firm Overview Cities GPS LLC is an advisory group that brings together diverse topical experts and peer practitioners to help business, government, and civic stakeholders collaborate on finding and implementing solutions for competitiveness, growth, vitality, and inclusion, anchored in the shared economic assets of city-regions. Cities GPS focuses on traded sectors, talent, innovation, infrastructure, and governance, combining advanced research techniques, practical experience, and international networks. Cities GPS organizes multidisciplinary teams tailored to each effort, drawing from a pool with local, national, and global experience. Collectively, Cities GPS advisors have worked with public and private sector partners in more than 80 cities, 20 states, and 10 countries. The analysis, conclusions, and recomrnendations presented in this report are solely those of Cities GPS, and do not reflect the views of any organizations or individuals that sponsored or contributed to the work, or with whom the authors are otherwise affiliated. The authors recognize that the value they provide are based on an absolute commitment to objective, candid, high-quality research and practical problem-solving for policymakers and the public All activities or work products reflect this dedication to independence and impact. Principal Authors Serving as Cities GPS Managing Principal, Mr. Goolman brings 30 years of experience focused on private-public action around city-regions and economic opportunity At the Brookings Institution, he currently is a nonresident Senior Fellow, following nine years as Fellow and Director of Strategic Partnerships & Global Initiatives with the Metropolitan Policy Program, where he advanced application of ideas through research, demonstration projects, policy promotion, and learning networks. Previously, he was a partner at Patton Boggs LLP where he counseled local governments and public agencies on policy, programs, and federal advocacy, including seven of the 10 largest US cities. Among other prior positions, he served in various roles with federal agencies, a bi-state metropolitan planning organization, and the UK government working on economic development, urban revitalization, cross-sector partnerships, and program delivery reforms. Mr. Gootman earned a law degree at Georgetown University; Master of Government Administration at the Fels Institute, University of Pennsylvania; and business degree from the Wharton School, University of Pennsylvania. A strategist, analyst, and storyteller focused on building more innovative, inclusive cities, Ms. Barker has worked witfi national and local stakeholders to identify and advance solutions that support economic growth and mobility. Her experience encompasses program developrnent and assessment, application of evidence and data, and codification of practices with multiple organizations, ranging frorn Results for Arnerica to the Pritzker Traubert Foundation. Previously, Ms. Barker served as an impact manager, policy analyst, and engagement strategist at the Brookings Institution, addressing issues like inclusive economic development, global competitiveness, and evaluation. Across these roles, she has coordinated and contributed to a broad array of applied projects and peer learning cohorts, undertook research, and produced dozens of reports, biogs, and podcasts Ms. Barker graduated magna cum laude / Phi Beta Kappa from the Elliott School of International Affairs at George Washington University Aug.16,2021 10 Item #1 Page 11 of 11