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HomeMy WebLinkAbout2022-03-08; City Council; Resolution 2022-058RESOLUTION NO. 2022-058 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARLSBAD, CALIFORNIA, APPROVING CITY COUNCIL POLICY NO. 93 -CITYWIDE DATA GOVERNANCE AND MANAGEMENT EXHIBIT 1 WHEREAS, on October 29, 2021, the City Council authorized the City Manager to implement a citywide data policy and directed staff to return with a City Council policy statement regarding citywide data management and governance; and WHEREAS, the city has over 1,000 operational datasets, approximately 275 unique structured databases, and the amount of data and number of databases continue to grow; and WHEREAS, the city has been implementing a citywide data policy to address the fragmentation and the lack of consistent coordination in data collection,· management, governance and distribution; and WHEREAS, the citywide data policy identified the role of Chief Data Officer to coordinate the implementation and operational oversight of the policy; and WHEREAS, a Data Governance Committee has been convened to set goals and priorities for citywide data governance consistent with the City Council authorized policy; and WHEREAS, the adoption of a City Council policy statement provides critical guidance for the execution of a citywide data policy and program; and WHEREAS, the proposed City Council policy statement and implementing administrative order are designed to be the foundational guide for the city's coordinated data collection, management, governance, and distribution activities; and WHEREAS, a coordinated, data-informed approach to city operations supports meeting community needs. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Carlsbad, California, as follows: 1. The above recitations are true and correct. 2. City Council Policy No. 93 -Citywide Data Collection and Governance (Attachment A) is approved. EXHIBIT 1 3. Consistent with the authority provided in City Council Policy No. 1, the City Manager is authorized to issue and keep updated an administrative order detailing procedures necessary to implement City Council Policy No. 93. 4. The City Manager is directed to notify the City Council of significant updates to the implementat ion efforts. PASSED, APPROVED AND ADOPTED at a Regular Meeting of the City Council of the City of Carlsbad on the 8th day of March. 2022, by the following vote, to w it: AYES: NAYS: ABSENT: Hall, Blackburn, Bhat-Patel, Acosta, Norby None None MATT HALL, Mayor ~ t1Jf FAVIOLA MEDINA, City Clerk Services Manager (SEAL} City Council POLICY STATEMENT Subject: Citywide Data Governance and Management. Purpose Policy No. Date Issued 93 March 8, 2022 Resolution No . 2022-058 The citywide data governance and management policy provides a framework for the collection, management, governance, and distribution city data. The policy outlines protocols to aggregate city information, classify data, and secure sensitive data. Background The City of Carlsbad has established core organizational values that focus on character, innovation, stewardship, excellence, empowerment and communication. An environment with openness, continuous improvement, high standards, engagement and collaboration requires the effective use of existing resources to make informed decisions and deliver quality community services. This policy will establish methods and processes to best utilize organizational data and information as a strategic and public good to support these values. The city has established connected community goals to strategically use data and technology for the public good including: Pursue Communitywide Digital Transformation -Focuses on the foundational elements, including connectivity, up-to-date hardware and software, and a robust security strategy. Build Capacity for Data-Driven Government -Focuses on the policies, procedures and staffing necessary for the city to fully capture the value of emerging models of data analytics. Foster a Vibrant Civic Engagement Culture -A human-centered perspective that an engaged city that uses data and technology in a way that will support a vibrant culture where residents, organizations and businesses are invested in their community and its future. Enhance Accessibility and Transparency-Recognizes that open government and approaching problem-solving from an accessibility perspective leads to better outcomes for all. Promote Safety and Sustainability Through Connectivity-Leads to understanding the interconnected nature of our communities that can achieve environmental, mobility and sustainability goals when approached in a cross-departmental and community informed manner. Pursuing these goals requires a strategic approach to data governance and management. This policy establishes a tiered framework that appropriately designates approval and implementation authority. Statement of policy City Council Policy Statement March 8, 2022 Page 2 This policy establishes the framework for action on these high-level goals including the governance and processes for the stewardship of the city's enterprise data for data-driven decision making, increased engagement and greater transparency of city operations. As it specifically relates to the collection, management, governance, and distribution of data, the city has the following objectives: • Community and Government o Build upon the values and goals ofthe city and community o Appropriately safeguard sensitive information o Foster trust between government, residents, visitors, and businesses • Governance and Management o Establish governance and oversight o Use data to guide decision making o Use data to increase accountability • Connection and Organizational Value o Inspire an organizational culture that values data and understands its use in city operations o Connect data across departmental functions to achieve city and community goals o Leverage information as a strategic resource for superior community services • Security o Establish approaches to securing digital information o Periodic reviews of access controls and risk assessments • Transparency and Resiliency o Create a framework for sharing operational data with the community o Enable community-based rich data insights and policy making o Ensure data assets are available and accessible for data-rich insights There are four pillars that provide a framework for addressing the management of data as an asset across the city which includes: • The scope and classification of data • Data protection and security • Data quality standards and management • Data publication and engagement City Council Policy Statement March 8, 2022 Page 3 Classiflcatlon Protection Quality • Scope • Acee~ • Standards • categorlzation • Audits • Censm • Prioritization • Backups • Systems • Retention • Redundancy • Analytics • Training Govemance • Oversight • Implementation • Audit Pubfication • Framework • Platform • Open data • Maintenance • Engagement The City Manager shall establish a committee of city staff to set goals and priorities for citywide data governance. The committee will also participate in the process of acquiring products and services to facilitate a data-driven infrastructure and culture. This committee will meet regularly to review data strategies, identify and report on progress towards goals and amend policies.