HomeMy WebLinkAbout2022-03-08; Council Policy No. 93 - Citywide Data Governance and ManagementCity Council
POLICY STATEMENT
Subject: Citywide Data Governance and Management.
Purpose
Policy No.
Date Issued
93
March 8, 2022
Resolution No . 2022-058
The citywide data governance and management policy provides a framework for the collection,
management, governance, and distribution city data. The policy outlines protocols to
aggregate city information, classify data, and secure sensitive data.
Background
The City of Carlsbad has established core organizational values that focus on character,
innovation, stewardship, excellence, empowerment and communication. An environment with
openness, continuous improvement, high standards, engagement and collaboration requires
the effective use of existing resources to make informed decisions and deliver quality
community services. This policy will establish methods and processes to best utilize
organizational data and information as a strategic and public good to support these values.
The city has established connected community goals to strategically use data and technology
for the public good including:
Pursue Communitywide Digital Transformation -Focuses on the foundational elements,
including connectivity, up-to-date hardware and software, and a robust security strategy.
Build Capacity for Data-Driven Government -Focuses on the policies, procedures and staffing
necessary for the city to fully capture the value of emerging models of data analytics.
Foster a Vibrant Civic Engagement Culture -A human-centered perspective that an engaged
city that uses data and technology in a way that will support a vibrant culture where residents,
organizations and businesses are invested in their community and its future.
Enhance Accessibility and Transparency-Recognizes that open government and approaching
problem-solving from an accessibility perspective leads to better outcomes for all.
Promote Safety and Sustainability Through Connectivity-Leads to understanding the
interconnected nature of our communities that can achieve environmental, mobility and
sustainability goals when approached in a cross-departmental and community informed
manner.
Pursuing these goals requires a strategic approach to data governance and management. This
policy establishes a tiered framework that appropriately designates approval and
implementation authority.
Statement of policy
City Council Policy Statement
March 8, 2022
Page 2
This policy establishes the framework for action on these high-level goals including the governance and
processes for the stewardship of the city's enterprise data for data-driven decision making, increased
engagement and greater transparency of city operations.
As it specifically relates to the collection, management, governance, and distribution of data, the city has
the following objectives:
• Community and Government
o Build upon the values and goals ofthe city and community
o Appropriately safeguard sensitive information
o Foster trust between government, residents, visitors, and businesses
• Governance and Management
o Establish governance and oversight
o Use data to guide decision making
o Use data to increase accountability
• Connection and Organizational Value
o Inspire an organizational culture that values data and understands its use in city
operations
o Connect data across departmental functions to achieve city and community goals
o Leverage information as a strategic resource for superior community services
• Security
o Establish approaches to securing digital information
o Periodic reviews of access controls and risk assessments
• Transparency and Resiliency
o Create a framework for sharing operational data with the community
o Enable community-based rich data insights and policy making
o Ensure data assets are available and accessible for data-rich insights
There are four pillars that provide a framework for addressing the management of data as an asset
across the city which includes:
• The scope and classification of data
• Data protection and security
• Data quality standards and management
• Data publication and engagement
City Council Policy Statement
March 8, 2022
Page 3
Classiflcatlon Protection Quality
• Scope • Acee~ • Standards
• categorlzation • Audits • Censm
• Prioritization • Backups • Systems
• Retention • Redundancy • Analytics
• Training
Govemance
• Oversight
• Implementation
• Audit
Pubfication
• Framework
• Platform
• Open data
• Maintenance
• Engagement
The City Manager shall establish a committee of city staff to set goals and priorities for citywide
data governance. The committee will also participate in the process of acquiring products and
services to facilitate a data-driven infrastructure and culture. This committee will meet
regularly to review data strategies, identify and report on progress towards goals and amend
policies.