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HomeMy WebLinkAbout2022-07-14; Republic Services Transition and Sustainable Materials Management Implementation Plan Updates (Districts - All); Gomez, PazTo the members of the: CITY COUNC!,l. / Date l/ 1'-H22.cA V CC V . CM_~ ✓ocM (3) ✓ Council Memorandum July 14, 2022 To: Honorable Mayor Hall and Members of the City Council From: Paz Gomez, Deputy City Manager, Public Works Via: Geoff Patnoe, Assistant City Manager @- {city of Carlsbad Memo ID# 2022079 Re: Republic Services Transition and Sustainable Materials Management Implementation Plan Updates (Districts -All) This memorandum provides an update to the Council Memorandum dated Sept. 30, 2021, (Attachment A) regarding the transition activities with Allied Waste Systems, Inc. dba Republic Services of San Diego (Republic). Republic is the new franchise waste hauler that recently began providing trash, recycling and organics services in the city. Additionally, this memorandum provides an update on the Sustainable Materials Management Implementation Plan (SMMIP). The SMMIP outlines the city's approach to comply with new statewide environmental regulations as well as build upon and adopt additional city laws or ordinances that increase sustainable habits across the city. Background On April 6, 2021, the City Council adopted Resolution No. 2021-075, approving the city's new waste hauling agreement with Republic. This new franchise agreement, which started on July 1, 2022, was developed to ensure compliance with recent solid waste legislation including organics recycling. On Dec. 14, 2021, the City Council adopted Resolution No. 2021-291, accepting the SMMIP, which outlines the city's approach to reduce plastic pollution and hard-to-recycle waste from the landfill. The SMMIP calls for the city to go above and beyond state law requirements with new ordinances to reduce single-use plastics and improve our local environment. Discussion City staff are working closely with Republic staff to ensure the transition from the former waste hauler, Waste Management, to Republic, is properly completed and new services to residents and businesses are being provided, as required, by Republic's franchise agreement. The following summary provides some of the transition activities to date: ► Republic Transition Plan Public Works Branch Environmental Sustainability Department 1635 Faraday Avenue I Carlsbad, CA 92008 I 442-339-2646 t Council Memo -Republic Services Transition and SMMIP Updates (Districts -All) July 14, 2022 Page 2 o City staff held monthly meetings with Republic's leadership team to review the transition plan and discuss progress. Items of concern include: ■ Republic's Municipal Administrator changed three times during the transition period resulting in a delay in continuity and follow-up on items in the transition plan. ■ Republic opted to solely rely on Waste Management's residential data instead of performing route audits to accurately identify residents' number and size of bins. • Republic started to exchange residential bins during the week of March 28, 2022, with an estimated 13-week exchange timeline. However, because of incorrect data, this process experienced a one-week delay. ■ Republic had difficulty exchanging the three types of residential carts: green for organics, blue for recycling and gray for landfill, due in part to the lack of a documented cart exchange plan that city staff requested but was not provided. ■ Few businesses had existing green bins prior to the transition but all businesses are now required to have green bins or carts to comply with regulations. Though Republic did not provide technical assistance to businesses before the delivery of green bins or carts as outlined in their proposal, there was no reported delay in the delivery of landfill and recycling bins to businesses. ■ Republic's inventory of carts and bins in different sizes became insufficient to meet customer demand because of supply chain shortages and incorrect residential data of number and size of bins. o City staff held bi-weekly meetings with Republic's Municipal Administrator to share updates and progress reports. o Though Republic previously provided options of where they plan to process recyclable materials, they informed city staff that they will use the EDCO Materials Recovery Facility in Escondido to process all recyclable materials collected throughout the city. o Republic initially informed city staff that they would use their Otay Organics Composting Facility to process all organic material collected throughout the city. However, because of the lack of pre-processing capacity at the Otay facility, Republic will now process all commercial organic material at their Anaheim facility, which is preferable due to their new facility for treatment and processing at that location. The Anaheim facility is approximately 10 miles further from the Palomar Transfer Station compared to the Otay facility so there is not a significant difference regarding vehicle miles traveled. Residential organic material will be processed at the Otay facility. Council Memo -Republic Services Transition and SMMIP Updates (Districts -All) July 14, 2022 Page 3 ► Republic Drivers o Republic hired a majority of former Waste Management drivers who drove Carlsbad collection routes. Sixteen of 18 residential drivers and 11 of 14 commercial drivers remained on their existing Carlsbad routes. ► Republic Outreach o Republic and city staff worked on outreach and education material, such as fliers, guides and newsletters, about the transition to Republic's services. These items can be accessed by residents and businesses at: https:ljwww.republicservices.com/municipa lity/carlsbad-ca. o Republic mailed a newsletter to city residents and businesses about the transition to Republic's services during the week of June 20-24, 2022. o On June 26, 2022, Republic started providing residential kitchen caddies for pick- up by residents at various locations. o Republic plans to mail the Residential Guide to residents the week of July 18-22, 2022. o Republic plans to begin delivering multi-family outreach kits, which include a bag for recyclables, a kitchen caddy and outreach materials, the week of July 25, 2022. o Republic is developing a Commercial Guide to be distributed to businesses once completed. ► Republic Customer Service o Republic's customer service was available to assist city residents as soon as the cart exchange process began on March 28, 2022. o Republic's customer service quickly became overwhelmed with calls and was unable to properly assist residents because of the numerous calls they received from residents experiencing a cart exchange problem. o Since the residential cart transition has now been completed, Republic's customer service provides a minimum of two local representatives to assist customers. Sustainable Materials Management Implementation Plan: ► In Spring 2022, the City Council approved and adopted the following ordinances: o CS-420: requiring food service providers to offer only reusable or other eco- friendly food packaging and accessories, such as certified compostable or marine degradable packaging o CS-422: prohibiting distribution of plastic bottled beverages at city-affiliated events, regardless of whether the event is private or public o CS-424: prohibiting retail stores and restaurants from using disposable plastic bags o CS-426: prohibiting the intentional release of any balloon or balloons filled with a gas lighter than air Council Memo -Republic Services Transition and SMMIP Updates (Districts -All) July 14, 2022 Page 4 ► Environmental Sustainability and Communications staff have collaborated to create various outreach material for businesses to comply with the SMMIP and the newly adopted ordinances. ► Environmental Sustainability and Special Events staff have collaborated to update the Special Events application form and Memorandums and Special Events reference book to comply with the SMMIP and the newly adopted ordinances. ► Environmental Sustainability staff have started visiting food service establishments on July 11, 2022, to inform these establishments of the new regulations. During these visits, staff will provide businesses the Business Sustainability Checklist flier (Attachment B) to inform businesses about these new regulations and answer any questions. o Staff will also use these visits to confirm that businesses have received all correct solid waste services from Republic. ► Environmental Sustainability staff have started rolling out a new Municipal Sustainability Program to implement all new City Council Policies and required organics recycling across city departments and facilities. Next Steps Staff will continue working collaboratively with Republic on this transition of solid waste services and will monitor contract requirements and assess penalties, if necessary, for failure to meet performance measures under the new agreement. Additionally, staff will continue to implement the outreach associated with the new SMMIP ordinances. Attachments: A. Council Memorandum dated Sept. 30, 2021 B. Business Sustainability Checklist Flier cc: Scott Chadwick, City Manager Celia Brewer, City Attorney Gary Barberio, Deputy City Manager, Community Services Laura Rocha, Deputy City Manager, Administrative Services Robby Contreras, Assistant City Attorney David Graham, Chief Innovation Officer Zach Korach, Finance Director Kyle Lancaster, Parks & Recreation Director Kristina Ray, Communication & Engagement Director James Wood, Environmental Sustainability Director Avecita Jones, Senior Program Manager Matt Sanford, Economic Development Manager To the members of the: CITY COUNCIL / Date ~ l¾l?t CA -✓ CC ✓ cM -1L'.'. ~-✓ocM (3)✓ Sept. 30, 2021 ATTACHMENT A Council Memorandum To: From: Honorable Mayor Hall and Members of the City Council Paz Gomez, Deputy City Manager, Public Works Geoff Patnoe, Assistant City Manager/G? Via: Re: Republic Services Transition Update {Oistricts -All) {city of Carlsbad Memo ID #2021185 This memorandum provides an update on the transition activities with Allied Waste Systems, Inc. dba Republic Services of San Diego (Republic) to provide trash, recycling and organics services to the city's residential and commercial customers. Background On June 30, 2022, the city's solid waste management franchise agreement with Coast Waste Management, Inc. (Waste Management) for collection and recycling processing will expire. On April 6, 2021, the City Council adopted Resolution No. 2021-075, approving the city's new hauling agreement with Republic, which will go into effect on July 1, 2022. This new franchise agreement was developed to ensure compliance with recent solid waste legislation from the State of California. One new service to be provided includes food waste recycling. Commercial customers and multi-family complexes will receive bundled waste service for trash, recycling and organics. This is much like the existing residential service, in which separate trash, recycling and organics containers will be provided to customers. Also, kitchen caddies will be provided to all residential customers to collect and transfer food scraps from the kitchen to the organics bin. Discussion City staff are working closely with Republic staff to ensure transition from Waste Management to Republic is as smooth as possible and with minimal disruption of services to the community. Below are some of the transition activities that have been completed to date or are ongoing: • . Transition kick-off meeting with Waste Management, Republic and city staff • Development of a Republic Transition Plan with action items and target dates • Monthly meetings with the Republic leadership team and city staff to review the transition plan and discuss any progress • Bi-weekly meetings with the Republic Municipal Administrator and city staff with updates and progress report-outs such as: Public Works Branch Environmental Management Department 1635 Faraday Avenue I Carlsbad, CA 92008 I 760-602-4646 t Council Memo -Republic Services Transition Update (Districts -All) Sept. 30, 2021 Page 2 o Procurement of trucks by Republic o Samples of residential carts in new colors for the entire container: blue for recycling, gray for trash and green for organics waste o Hiring of recycling coordinators by Republic to provide outreach to city businesses o Customer service by Republic will include a new phone number and website for city services • Transition stakeholder meetings included: Next Steps o Kick-off meeting with the city's Communications Department to discuss development of a citywide communications plan and city staff roles o Kick-off meeting with the city's Finance Department's Billing Division to discuss transfer of city billing responsibilities to Republic o Waste Management Operations' review of current service routes to transition to Republic o Waste Management Municipal Relations' review of customer data and billing information and development of frequently asked questions and answers Staff will continue.to work collaboratively with Republic to ensure a smooth transition of solid waste services. Staff will continue to provide updates to the City Council during the transition period, including an update from Republic in January 2022. cc: Scott Chadwick, City Manager Celia Brewer, City Attorney Gary Barberio, Deputy City Manager, Community Services Laura Rocha, Deputy City Manager, Administrative Services Robby Contreras, Assistant City Attorney David Graham, Chief Innovation Officer Ryan Green, Finance Director Kristina Ray, Communication & Engagement Director James Wood, Environmental Management Director Matt Sanford, Economic Development Manager Avecita Jones, Senior Program Manager New state and local environmental laws Organic waste recycling □ □ □ Jan. 1, 2022 Donate edible food waste to identified food recovery organizations (Tier 1 businesses) Jan. 1, 2022 Food scraps, other organic materials must be composted Jan. 1, 2024 Donate edible food waste to identified food recovery organizations (Tier 2 businesses) Single-use foodware □ □ June 1, 2022 Single-use plastic utensils, straws and condiment packets upon request only July 1, 2023 No plastic or styrofoam food ware Plastic bag ban □ □ July 1, 2023 Retail stores may not offer plastic bags to customers July 1, 2024 Restaurants may not offer plastic bags to customers ATTACHMENT B How is your business affected? New state and local laws covering organic waste recycling, edible food recovery and single-use plastic products are coming, and the City of Carlsbad is here to help! Resource and toolkit materials are available on our website. You can also always reach out to our team for assistance. The City of Carlsbad is here to help. reducereuserecycle@carlsbadca.gov 442-339-2646 carlsbadca.gov/reducereuserecycle Organic waste recycling 5B1383 SB1383 is a State of California law that builds on the state's commitment to reduce greenhouse gas emissions and air pollution. The law requires all businesses and residents to divert organic materials, like food waste, yard waste and food soiled paper, from the landfill. This law also requires the state to increase edible food recovery by 20% by 2025. Single-use foodware AB 1276 / CS-420 AB 1276 expands the plastic straws upon request law to include other single-use food items like utensils, containers and condiment packets. \ J I CS-420 is the city's ordinance requiring food service providers to only offer REUSABLE reusable or other eco-friendly food packaging and accessories, such as IS BEST certified compostable or marine degradable packaging. Plastic bag ban CS-424 CS-424 is the city's plastic bag ban prohibiting retail stores and restaurants from using disposable plastic bags. Enforcement will be phased in, beginning July 1, 2023, for retail establishments, and July 1, 2024, for food-service providers. Business visited: ----------- City staff: ------------- Learn more