HomeMy WebLinkAbout2023-10-12; Housing Commission; ; Homelessness Action Plan Annual Report and Fiscal Year 2024-25 Funding PlanMeeting Date: Oct. 12, 2023
To: Housing Commissioners
From: Chris Shilling, Homeless Services Manager
Staff Contact: Chris Shilling, Homeless Services Manager
chris.shilling@carlsbadca.gov, 442-339-2284
Subject: Homelessness Action Plan Annual Report and Fiscal Year 2024-25 Funding
Plan
Recommended Actions
1.Adopt a resolution recommending approval of the Fiscal Year 2024-25 Homelessness
Action Plan Funding Plan and the Housing Trust Fund expenditures therein.
2.Receive a report on the annual Homelessness Action Plan data.
Executive Summary
This report provides an update on the City of Carlsbad’s ongoing efforts to reduce
homelessness and its effects on the community, which are top priorities for the City Council.
The city continues to make steady progress toward the City Council’s homelessness goal,
implementing the actions in the City Council approved Homelessness Action Plan.
Staff are also presenting the Fiscal Year 2024-25 Homelessness Action Plan Funding Plan, which
identifies the most appropriate funding sources for each of the city’s initiatives and directs
resources to where they will have the biggest impact. The Housing Trust Fund is recommended
for a portion of expenditures in the funding plan. The Housing Commission makes
recommendations to the City Council on housing and homeless related matters and Housing
Trust Fund allocations.
Discussion
Background
The City Council has prioritized homelessness as one of its top city goals. In March 2021, the
City Council established a priority goal for fiscal year 2021-22 of reducing the unsheltered
homeless population in Carlsbad. The City Council then included an updated goal to reduce
homelessness and its impacts on the community in the city’s five-year Strategic Plan. More
recently, the City Council approved an updated Homelessness Action Plan on Feb. 7, 2023, that
includes a comprehensive package of strategies and initiatives that the city plans to carry out
over the next five years to support this effort.
Oct. 12, 2023 Item #1 Page 1 of 28
City staff present reports to keep the Housing Commission, City Council and the community
updated on the city’s efforts to reach the city’s goal, using multiple measurements to evaluate
effectiveness. In these updates staff provide information on the number of individuals
experiencing homelessness in Carlsbad, performance metrics and outcomes, and updates on
the Homelessness Action Plan and current program expenses. These updates are intended to
provide the Housing Commission, City Council and the community with an opportunity to
monitor and evaluate the effectiveness of the city’s homelessness initiatives and discuss any
potential concerns and potential adjustments.
2023 Point-In-Time Count data
The annual Point-in-Time Count data is one data point that is tracked for year-over-year trends.
The Point-in-Time Count is conducted annually to collect an unduplicated count of sheltered
and unsheltered individuals and families experiencing homelessness across the United States.
This count is a requirement of the Department of Housing and Urban Development for all
continuums of care that receive federal funding. It is one of the tools used nationally to assess
the scope of homelessness and is often used for funding decisions. (A continuum of care is a
regional or local planning body that coordinates housing and services funding for homeless
families and individuals. In San Diego County, the continuum of care is managed by the Regional
Task Force on Homelessness, which oversees the annual count.)
The count is conducted over a four-hour period in the early morning to collect data on
homelessness in the region. This year the count was conducted on Jan. 26, 2023. The annual
count is one data source to gauge the year-over-year trends and approximate the number of
people experiencing homelessness in Carlsbad. While it cannot provide a complete picture on
how many people experience homelessness in Carlsbad throughout the year, it does provide a
snapshot of the minimum number of homeless persons there are in Carlsbad on a given day.
The following chart displays pertinent information for Carlsbad from the 2023 count. (There is
no data for 2021 because the count was not conducted due to the COVID-19 pandemic.)
2023 Point-in-Time Count
Data 2020 2022 2023 Change
from 2022
Carlsbad sheltered 54 43 43 0%
Carlsbad unsheltered 94 75 60 -20%
Carlsbad total 148 118 103 -12.70%
North County Coastal sheltered 238 276 360 30%
North County Coastal unsheltered 383 469 423 -10%
North County coastal total 621 745 783 5%
Oct. 12, 2023 Item #1 Page 2 of 28
Annual Report
The full report, attached as Exhibit 2, provides the annual data for July 1-June 30, 2023.
Report highlights:
•City programs have seen a 25% reduction in the number of unduplicated individuals
experiencing homelessness when compared to the previous fiscal year. Programs
funded by the city interacted with 565 unduplicated persons during Fiscal Year 2022-23,
compared to 749 unduplicated persons during the previous fiscal year.
•During Fiscal Year 2022-23 city-funded programs helped transition 105 households into
permanent housing compared to 62 during the last fiscal year. Housing placement data
from the La Posada de Guadalupe emergency shelter is now included, so there is an
expected increase when adding another service provider. Even when you compare the
same data sources, without La Posada, to last year there is an increase of 3% in housing
placements.
•The city has had a focused effort on connecting veterans experiencing homelessness to
the permanent housing options available to them. The data indicates that Carlsbad had
a significant reduction — 73% — in the number of veteran households experiencing
homelessness from June 2022 to June 2023, from 15 households to 4 households. The 4
veterans still experiencing homelessness remain sheltered.
•The data also show improvements in reducing the impacts of homelessness on the
community when comparing the last two fiscal years. The Police Department has seen a
23% decline in dispatched calls for service relating to homelessness between Fiscal Year
2021-22 and Fiscal Year 2022-23. There were 3,754 dispatched calls for service during
Fiscal Year 2022-23 compared to 4,851 calls for service for the previous fiscal year.
•The Employment & Benefits Specialist program was new in the reporting year and began
enrolling clients in October 2022. In the first nine months of the program they served
36 individuals, with 15 employment placements and 16 individuals with benefits
enrollment.
By-Name List Data
The city also maintains a comprehensive By-Name List (BNL) of all households enrolled in
homeless services programs operating within the city. This list includes all homeless-dedicated
programs and is not limited to programs funded by the city. The list is used during case
conferencing to help the city better coordinate the efforts of all partners. Data from the list also
provides additional insight into the scope of homelessness in Carlsbad. FY 2022-23 is the first
full year of data from the BNL and will be used as a baseline for year over year comparisons in
future reports.
•All programs operating in Carlsbad interacted with 683 unduplicated individuals
experiencing homelessness over the course of the year. This is higher than the 565
unduplicated clients served by Carlsbad funded programs because in addition to the city
Oct. 12, 2023 Item #1 Page 3 of 28
funded homelessness programs, this total includes services funded by other sources
such as the Carlsbad Service Center, the County of San Diego social worker in Carlsbad,
the Carlsbad PATH behavioral health outreach worker and the YMCA transitional age
youth program.
•There was a 5% reduction in unsheltered homelessness from July 1, 2022 to June 30,
2023. On July 1, 2022 there were 204 individuals experiencing unsheltered
homelessness on the BNL. On June 30, 2023, there were 193 individuals experiencing
unsheltered homelessness on the BNL.
•The sheltered numbers from La Posada de Guadalupe had a slight 2% increase from 237
individuals on July 1, 2022, to 241 individuals on June 30, 2023.
•424 unduplicated individuals exited the list during the year. Of those, 128 or 18.7%
exited to a permanent housing destination with the support of one or more programs in
Carlsbad.
•On June 30, 2023, there were 241 unduplicated individuals on the BNL.
o 34% (83) of these individuals were seniors over the age of 55 with an average
monthly income of $794.23.
o This includes 18 families that included 37 children with an average monthly
income of $1,933.13. 15% of the people on the BNL were under the age of 18.
o 42% or 102 people were considered chronically homeless meaning they reported
experiencing homelessness for a year or longer with a qualifying disability.
Homelessness Action Plan Funding Plan
The city’s Homelessness Action Plan includes high-level policy direction and strategies, with the
annual resource needs being identified each year in a funding plan. The funding plan
determines the most appropriate funding source for each activity to ensure the most effective
use of funding and maximize the impact of the activities within the Homelessness Action Plan.
Identifying all services in one consolidated funding plan allows city staff to more easily identify
gaps, duplication or alternate funding resources.
City staff analyzed the strategies and activities identified in the Homelessness Action Plan
against resources available and individual grant requirements to identify an appropriate
funding plan for FY 2024-25 (Attachment A). Staff are recommending a total of $5,776,050 in
funding to implement the Homelessness Action Plan, with the funding to be considered as part
of the city’s annual budgeting process. This includes funding for a wide range of services and
programs that support the three key areas of focus in the action plan:
•Shelter and housing
•Outreach and access to services
•Public safety
Oct. 12, 2023 Item #1 Page 4 of 28
The funding plan identifies an increase in funding for services as staff have secured two new
grant funding sources--state Encampment Resolution Funding (ERF) and a federal supportive
services grant—which will provide an additional $1,221,186 for homeless outreach, rapid
rehousing, and services provided at Carlsbad’s La Posada de Guadalupe shelter. This funding
will also support new street medicine, peer support, and supportive housing programs. This
new funding will allow the city to expand direct services to combat homelessness in Carlsbad at
less cost to the city. In fact, these grants provide $158,935 in administrative revenue which will
offset city General Funds. The ERF grant is a three-year grant so the General Fund reduction in
the funding plan will be realized through FY 2025-26.
Additionally, the police Homeless Outreach Team (HOT) has reassigned one sergeant to a pilot
training program. The team is now one sergeant and six officers providing 7 days per week
coverage. As a result, the funding plan shows a reduction from the General Fund for Fiscal Year
2024-25 as well as a reduction in the current fiscal year.
Funding sources
The city funds its efforts to reduce homelessness through the following funding sources:
General Fund - The city’s General Fund operating budget covers a wide range of day-to-
day city services. It is used for activities not eligible for other funding sources or when
service needs exceed available grant funding.
Community Development Block Grant (CDBG) Program - This federal program provides
annual grants to states, cities and counties to help provide decent housing and a
suitable living environment, principally for low- and moderate-income people. There is a
cap on public services and the proposal is to utilize the maximum amount of CDBG for
public services.
Housing Trust Fund - This fund receives fees that all residential developments greater
than six units must pay the city to satisfy their obligation to provide affordable housing.
It also receives revenue from other sources, including interest from loans, housing
impact fees and interest earned on the fund balance. The funds are designated to
support the affordable housing needs of lower-income households. Because these funds
are intended to permanently expand the city’s affordable housing supply, city staff relies
on this fund very sparingly for services that are ongoing in nature.
Permanent Local Housing Allocation Program (PLHA) - This state program was
established in 2017 to provide funding for affordable housing. It is funded by a $75 fee
levied on certain real-estate transactions and is expected to generate an ongoing
revenue source for jurisdictions throughout the state. Since it is expected to be a
permanent ongoing source of revenue city staff recommends utilizing it to support the
funding plan.
HUD Rapid Re-housing Grant – This federal grant provides funds for limited-term rental
assistance and supportive services to households experiencing homelessness. This grant
is expected to be renewed annually.
Oct. 12, 2023 Item #1 Page 5 of 28
Encampment Resolution Funding (ERF) – This competitive grant program assists local
jurisdictions in ensuring the wellness and safety of people experiencing homelessness in
encampments by providing services and supports that address their immediate physical
and mental wellness and result in meaningful paths to safe and stable housing. This is a
three-year grant, so the associated services are expected to receive funding through FY
2025-26.
HUD Supportive Housing Grant – This federal grant provides funds for supportive
services to households experiencing homelessness with a Carlsbad housing choice
voucher. This grant is expected to be renewed annually.
How funding sources are being used
General Fund - $3,533,789
Most of this allocation is for city staff dedicated to reducing homelessness and addressing the
impacts of homelessness on the community, specifically the Police Department’s Homeless
Outreach Team and the city’s Homeless Services staff. This is a $442,057 decrease from what
was originally budgeted in the current fiscal year, and a reduction of $565,535 from what was
budgeted two years ago (FY 2022-23).
The amount available and recommended from other eligible funding sources is $2,242,261, as
described below.
Community Development Block Grant - $81,823
This federal grant funding for public services is limited and heavily regulated with high reporting
and monitoring requirements. The city’s annual entitlement grant for FY 2024-25 is expected to
allow for $81,823 to be spent on public service activities, such as those provided under the
Homelessness Action Plan. The five-year plan for CDBG funds identified homeless services as
the highest priority for CDBG service funding. Since the CDBG funding available for public
services is such a low amount, but requires a high administrative burden, city staff recommend
that CDBG funding continue to be used to fund fewer service contracts, but in higher amounts.
City staff recommend allocating funding for two contracts for emergency rental assistance
which are essential prevention components of the city’s Homelessness Action Plan.
Housing Trust Fund - $101,000
City Council Policy No. 90 for Administration of the Housing Trust Fund identifies six affordable
housing priorities in descending order. The fourth priority is homelessness programs. This
includes but is not limited to programs and services that provide short-term rental assistance or
short-term shelters. Since this fund is intended to increase the supply of housing, city staff
recommends using this funding source sparingly for ongoing operations so the fund can be
reserved for capital needs. The recommended Homelessness Action Plan Funding Plan includes
a limited amount from the Housing Trust Fund, which is consistent with historical allocation and
strategic priorities as identified by the City Council.
Oct. 12, 2023 Item #1 Page 6 of 28
Permanent Local Housing Allocation - $375,000
The City Council approved the Permanent Local Housing Allocation Program Funding Plan and
Application for Funds in October 2022. This program provides funding to help people who are
experiencing homelessness or at-risk of becoming homeless. The Homelessness Action Plan
Funding Plan would continue to use this funding source for shelter services and rapid re-
housing staffing and operational costs. This is the second fiscal year this ongoing funding source
will be available.
HUD Rapid Re-housing Grant - $468,252
This HUD grant provides additional funding for short-term rental assistance and supportive
services and cannot replace state or local funding sources. It provides a small amount of
administrative revenue to reduce any impacts on the general fund for administering the
program. This is the second fiscal year this ongoing funding source will be available.
HUD Supportive Housing Grant – $435,050
This HUD grant is anticipated to be awarded for FY2024-25 and would provide supportive
services to people experiencing homelessness in Carlsbad who also have a housing choice
voucher. The funding will help people with high service needs transition out of homelessness
and maintain long-term housing. The grant includes revenue for a small portion of city positions
including part of the Housing Navigator’s salary. This will result in an ongoing reduction in
General Funds for said program.
Encampment Resolution Funding – $786,136
This state grant provides 3-years of funding to address homelessness in the Village area
including Pine Park, Holiday Park, and the Cole Library. The funding allows the city to expand on
its multi-disciplinary approach to addressing homelessness through the implementation of an
additional social worker and peer support specialist, expand shelter and housing options, and
develop a street medicine program to increase the health and safety of those living on
unsheltered and reduce the burden on emergency services. The grant also includes funding for
part of city positions including part of the Homeless Services Division’s Senior Program Manager
and Program Manager’s salaries through FY 2025-26.
Services provided
The city coordinates and collaborates with many other agencies supporting the needs of people
experiencing homelessness. Services such as health care, food assistance, behavioral health and
substance abuse services are important in serving the needs of people experiencing
homelessness and are funded through other governmental and philanthropic sources.
The city contracts for direct services including prevention, outreach and case management,
shelter, benefits and employment, street medicine, housing assistance, and other critical
services to reduce homelessness in our community. The Homelessness Action Plan Funding Plan
Oct. 12, 2023 Item #1 Page 7 of 28
identifies appropriate funding sources and amounts for these services with 52% of all funding
going to direct services. The graph below details the funds spent on direct services:
City staff
Most of the recommended allocation from the city’s General Fund is for the Police
Department’s Homeless Outreach Team and the city’s Homeless Services staff because most
social service and benefit programs are funded through the federal, state and county
governments.
Funding for city staff dedicated to reducing homelessness and addressing the impacts of
homelessness on the community is included in the city’s baseline operating budget. City staff
costs include public safety, contract administration, data collection and reporting and
coordination of service delivery. The largest portion of this category is allocated to the
Homeless Outreach Team, which operates seven days per week and is staffed with one police
sergeant and six officers.
City services infrastructure
A small percentage of funding is allocated to city services infrastructure, which includes
encampment and abandoned trash clean up and portable restrooms. A total of $125,000 from
the General Fund is included in the city’s FY 2024-25 baseline operating budget for these
services.
19%
20%
11%
50%
Direct services
Outreach & Case Management
Shelter
Benefits & Employment
Housing Assistance
Oct. 12, 2023 Item #1 Page 8 of 28
Activities and funding overview
Activity Approximate budget Percentage of total funding
Housing assistance $1,496,504 26%
Shelter $586,345 10%
Benefits and employment $320,000 6%
Outreach and case management $564,445 10%
Direct Services Subtotal $2,967,294 52%
Police Homeless Outreach Team $1,963,406 34%
Homeless Services $664,317 12%
City services infrastructure $125,000 2%
Indirect Services Subtotal $2,752,723 48%
Total resources $5,720,016 100%
Environmental Evaluation (CEQA)
Pursuant to Public Resources Code Section 21065, this action does not constitute a “project”
within the meaning of the California Environmental Quality Act (CEQA) in that it has no
potential to cause either a direct physical change in the environment, or a reasonably
foreseeable indirect physical change in the environment, and therefore does not require
environmental review.
Exhibits
1.Housing Commission Resolution
2.Fiscal Year 2023-24 Annual Report
Oct. 12, 2023 Item #1 Page 9 of 28
Oct. 12, 2023 Item #1 Page 10 of 28
CITY OF CARLSBAD
HOMELESSNESS ACTION PLAN
FY 2024-25 FUNDING PLAN
Activity Provider GF CDBG HTF PLHA HUD¹ ERF² FY 24-25
TOTAL
FY 23-24³
TOTAL
Ou
t
r
e
a
c
h
&
C
a
s
e
Mg
m
t
.
Homeless
outreach and
case
management
Interfaith
Community
Services
$315,000 $294,445 $564,445 $315,000
Street
Medicine
Southern
California
Care
Community
$56,034 $56,034 $0
Outreach & Case
Management $315,000 $0 $0 $0 $0 $305,479 $620,479 $315,000
Sh
e
l
t
e
r
La Posada de
Guadalupe
Catholic
Charities
Diocese of
San Diego
$200,000 $174,020 $374,020 $200,000
Bridge to
Housing
Shelter
Network
Alliance for
Regional
Solutions
$40,000 $40,000 $40,000
Women’s
Resource
Center
Women’s
Resource
Center
$10,000 $10,000 $10,000
Emergency
pet boarding
Humane
Society $29,825 $29,825 $29,825
Motel voucher City of
Carlsbad HHS $70,000 $32,500 $102,500 $70,000
Motel voucher City of
Carlsbad PD $30,000 $30,000 $30,000
Shelter $139,825 $0 $40,000 $200,000 $0 $206,520 $586,345 $379,825
Attachment A
Oct. 12, 2023 Item #1 Page 11 of 28
CITY OF CARLSBAD
HOMELESSNESS ACTION PLAN
FY 2024-25 FUNDING PLAN
Activity Provider GF CDBG HTF PLHA HUD¹ ERF² FY 24-25
TOTAL
FY 23-24³
TOTAL
Ho
u
s
i
n
g
A
s
s
i
s
t
a
n
c
e
Housing
navigation
City of
Carlsbad $36,000 $40,560 $76,560 $72,000
Carlsbad
Service Center
Interfaith
Community
Services
$25,000 $25,000 $25,000
Emergency
rental
assistance
Interfaith
Community
Services
$58,823 $58,823 $58,823
Emergency
rental
assistance
Community
Resource
Center
$23,000 $23,000 $23,000
Rapid re-
housing
Community
Resource
Center
$175,000 $175,000 $134,978 $484,978 $350,000
Rental
assistance
Brother
Benno’s $10,000 $10,000 $10,000
Rapid re-
housing
Community
Resource
Center
$448,428 $448,428 $468,252
Supportive
Housing TBD $369,715 $369,715 $0
Housing Assistance $185,000 $81,823 $61,000 $175,000 $858,703 $134,978 $1,496,504 $1,007,075
Oct. 12, 2023 Item #1 Page 12 of 28
CITY OF CARLSBAD
HOMELESSNESS ACTION PLAN
FY 2024-25 FUNDING PLAN
Activity Provider GF CDBG HTF PLHA HUD1 ERF2 FY 24-25
TOTAL
FY 23-243
TOTAL
Be
n
e
f
i
t
s
&
Em
p
l
o
y
m
e
n
t
Carlsbad
Service
Center
Interfaith
Community
Services
$180,000 $180,000 $180,000
Employment
& Benefits
Specialist
Community
Resource
Center
$140,000 $140,000 $140,000
Benefits & Employment $320,000 $0 $0 $0 $0 $0 $320,000 $320,000
Ci
t
y
S
e
r
v
i
c
e
In
f
r
a
s
t
r
u
c
t
u
r
e
Encampment
and
abandoned
trash clean
up
Urban Corps $100,000 $100,000 $100,000
Portable
restrooms Rocket Johns $25,000 $25,000 $25,000
City service Infrastructure $125,000 $0 $0 $0 $0 $0 $125,000 $125,000
Ci
t
y
S
t
a
f
f
Homeless
Outreach
Team
City of
Carlsbad PD $1,963,406 $1,963,406 $1,971,2913
Homeless
Services
City of
Carlsbad HHS $485,558 $39,599 $139,160 $664,317 $661,021
City Staff $2,488,964 $0 $0 $0 $39,599 $139,160 $2,627,723 $2,632,312
Total $3,533,789 $81,823 $101,000 $375,000 $898,302 $786,136 $5,776,050 $4,779,212
¹ HUD estimates include two grants, one application for supportive housing and housing navigation has not yet been formally awarded, but is
anticipated
² ERF is a 3-year $2,358,408.94 grant. Costs are based on one-year estimates of spending for FY 2024-25
³ Amended from original estimates to reflect most current numbers
⁴ Temporary general fund decrease due to ERF grant 3-year term
GENERAL NOTE: These are estimates as of the date of this report. There may be minor changes made to the budget scheduled to be
presented for City Council consideration in May, 2024.
Oct. 12, 2023 Item #1 Page 13 of 28
Exhibit 2
REDUCING HOMELESSNESS ANNUAL PROGRESS REPORT July 1, 2022 – June 30, 2023
During FY 2022-23, the City of Carlsbad achieved
several important milestones towards its goal of
reducing homelessness and its impacts on the
community, which are detailed in this report.
City Council Goal
Enhance the quality of life for everyone in Carlsbad by adopting and implementing an updated Homelessness
Response Plan that addresses the complex needs of
individuals experiencing or at risk of experiencing
homelessness in a compassionate and effective
manner and reduces the impacts of homelessness on
the community.
Oct. 12, 2023 Item #1 Page 14 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
2
FY 2021-22 to FY 2022-23
By Name List
Oct. 12, 2023 Item #1 Page 15 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
3
The table below shows how data compare between each quarter, along with cumulative data since July 2022.
The same individual may have received more than one service and is reflected under each service category
that applies to them (for example, the same individual may have received both a motel voucher and later
placed into permanent housing).
Fiscal
Year Q1 Q2 Q3 Q4 YTD
Households transitioned
to permanent housing1
2021-22 23 15 12 12 62
2022-23 35 31 19 20 105
Unduplicated contacts2
2021-22 253 269 309 324 749
2022-23 247 184 236 183 565
Police calls for service3
2021-22 1,542 2,169 2,585 2,701 8,997
2022-23 2,548 1,857 1,953 1,964 8,322
Shelter placements
2021-22 28 29 39 14 110
2022-23 21 17 21 7 66
Shopping carts collected
2021-22 N/A 37 48 17 102
2022-23 31 13 3 35 82
Motel voucher stays 2022-23 31 13 3 35 44
2022-23 10 13 10 15 454
1This year’s data includes exits from La Posada de Guadalupe emergency shelter that were not available for
the previous year’s data
2Unduplicated contacts include enrollments in city funded programs
3In FY 2022-23, Carlsbad Police officers went into the field for 8,322 homeless-related calls for service, of
which 3,754 calls were in response to a specific request or complaint and 4,568 were proactive department-
initiated calls for service to help carry out city homelessness goals and enforce applicable laws.
4This number indicates unduplicated households served as some stays overlapped fiscal quarters.
Data by Quarter
Oct. 12, 2023 Item #1 Page 16 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
4
The City Council approved $4,376,496 in general funds to support the homeless goal during fiscal year 2022-
23. This number includes carried forward encumbrances from fiscal year 2021-22 and two mid-year
allocations. A portion of the Police Homeless Outreach Team was redeployed to respond to the Traffic Safety
Emergency. The expenditures remained in the original budget source for those employees.
TOTAL BUDGET EXPENDITURES FY 2022-23
SPENDING
$431,469.57
$158,750.00 $140,000.00 $186,974.32
$2,203,445.53 $641,241.62
$107,447.54
Category
Housing Assistance
Shelter
Benefits and
employmentOutreach and Case
ManagementPolice Homeless
OutreachHomeless Services
City Services
Infrastructure
Expenditures
Oct. 12, 2023 Item #1 Page 17 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
5
Point-in-Time Count Unsheltered data
*The Point-in-Time Count did not take place in 2021 due to COVID-19 precautions.
Carlsbad’s Homeless Population*
Oct. 12, 2023 Item #1 Page 18 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
6
Homeless-Related Calls for Service
During FY 2022-23, Carlsbad Police went into the field for 8,322 homeless-related calls for service, which
made up 7.5% of all calls for service between July 1, 2022 and June 30, 2023. Of those, 3,754 calls were in
response to a specific request or complaint and 4,568 were proactive department-initiated calls for service to
help carry out city homelessness goals and enforce applicable law. Changes to the city’s municipal code went
into effect during November 2021, since then officers have been proactive to educate and enforce
restrictions such as camping in public, trespassing and drinking in public parks.
PERCENTAGE OF CALLS FOR HOMELESS-RELATED SERVICES
HOMELESS-RELATED STATISTICS BY CATEGORY
*These are the statistics related to the homeless population compared to the general population in Carlsbad.
Mental health holds refer to when an individual experiencing a mental health crisis is hospitalized for 72-hour
psychiatric care when they are evaluated to be a danger to themselves or others.
Percentage of all calls for services Q1 Q2 Q3 Q4
Homeless-related calls for services 10% 7% 7% 6%
Homeless-related arrests 16% 16% 14% 16%
Homeless-related citations 5% 5% 3% 5%
Homeless-related mental health holds 3% 3% 5% 2%
Public Safety
Oct. 12, 2023 Item #1 Page 19 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
7
SERVICES
During 2022-23 fiscal year, 93% of homeless persons contacted accepted some form of clinical intervention.
This includes case management, assessment, care coordination, crisis intervention, program information,
diversion and treatment planning. The Homeless Outreach Team officers and contract social workers provide
a wide array of services in addition to clinical services.
Services accepted Q1 Q2 Q3 Q4 YTD
Information only 226 45 49 52 372
Emergency shelter referral 37 71 91 37 236
Mail delivery 8 3 18 7 36
Transportation to services 10 7 0 11 28
Police transportation 28 9 22 15 74
Substance abuse treatment 5 30 28 18 81
ID assistance 7 4 23 9 43
Permanent or bridge housing referral 1 25 43 50 119
Benefits access (medical insurance,
CalFresh, employment, VA benefits,
etc.) 9 38 101 19 167
Other (appointment coordination, case
management, blankets, etc.) 11 104 115 172 402
Food assistance 3 9 7 22 41
Hospital transport 3 1 0 0 4
Referrals to mental & physical health
care 5 32 81 17 135
Personal needs assistance (clothing,
phone, prescriptions, etc.) 5 4 8 10 27
Reunification travel assistance 1 8 6 3 18
TOTAL 359 390 592 442 1,783
Oct. 12, 2023 Item #1 Page 20 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
8
In late Sept. 2021 the City Council approved amendments to the city’s municipal code to address public
safety and quality-of-life concerns related to homelessness and public spaces. These new laws became
effective Nov. 11, 2021. Changes addressed camping on public, private and open space property; obstruction
of property, trespassing and disorderly conduct; and expanded the areas where open containers of alcohol
are prohibited.
These amendments, along with other existing laws, provide police officers with adequate enforcement tools
to ensure public safety and a decent quality of life for all people in Carlsbad. Police officers will continue to
use their discretion to issue warnings and citations and make misdemeanor arrests for violations of the law.
City staff will track data to gauge how the team balances the need to build rapport with the homeless
community while holding them accountable and enforcing applicable laws.
Limited-Term Stay Motel Voucher Program
During FY 2022-23, 45 households were issued hotel vouchers with a total expenditure of $63,666.93. Of the
45 households assisted, 25 were able to move on to other shelter or housing following their hotel stay and at
the close of the fiscal year 3 households were staying in the motel voucher program in the process of
securing housing.
The City of Carlsbad believes in addressing homelessness with compassion and fairness. Here is a current list
of services created to help those experiencing homelessness as well as to improve the quality of life of the
community collectively.
San Diego Humane Society
The purpose of the San Diego Humane Society contract is to provide individuals experiencing homelessness
with a safe place to temporarily board their animals when they are not able to bring them to treatment
facilities or services. Staff have found this has been a primary barrier preventing people from accessing
services. The contract provides short-term emergency boarding and emergency medical care for
approximately 25 animals of persons experiencing homelessness – free of charge – so homeless individuals
can access care and resources.
Regional Partnerships
Quality of Life
Oct. 12, 2023 Item #1 Page 21 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
9
Rocket John Portable Restrooms and Handwashing Stations
The Rocket John contract provides four portable restrooms and handwashing stations and routine cleaning
and maintenance in the downtown Village. The city first added these public bathrooms back in 2017 to
combat the Hepatitis A Crisis in the homeless community. With COVID-19, the city added more restrooms
and handwashing stations to promote health, sanitation and 24/7 access to clean water to individuals living
unsheltered. One portable restroom has been removed based on community concern, so three portable
restrooms are currently being provided.
Community Resource Center
The city continues to partner with the Community Resource Center to operate its rapid rehousing and
employment and benefits contracts. The contracts provide case management, security deposit support,
rental assistance, landlord advocacy, financial education, stabilization support, referrals to higher levels of
care, benefits enrollment, job readiness support, resume building and employment connection. The
Community Resource Center had 162 enrollments in its rapid rehousing and employment and benefit
programs in FY 2022-23. The center placed 47 households comprised of 64 individuals in housing during this
time.
Interfaith Community Services
Interfaith Community Services is the current outreach and case management contractor for the City of
Carlsbad’s Homeless Outreach Team. Interfaith Community Services provides two licensed or master’s level
clinicians and one part-time licensed program manager. They provide coverage throughout the week offering
outreach and case management in the field to individuals experiencing homelessness in Carlsbad. The
clinicians engage, assess, plan and refer individuals to resources like housing, medical care, public benefits,
mental health, substance use treatment and basic needs. During FY 2022-23, Interfaith Community Services
and the Homeless Outreach Team engaged with 314 unduplicated clients experiencing homelessness.
Non-City Funded Homeless Outreach
The County of San Diego and People Assisting the Homeless (PATH) each have a dedicated outreach worker
in Carlsbad full-time. The outreach worker from PATH is specially trained in working with individuals or
households with behavioral health needs. In addition, the county is providing benefits enrollment at Harding
Community Center (bi-weekly) and Interfaith Service Center (weekly) to assist people enrolling in MediCal,
CalFresh and General Relief programs.
Catholic Charities
The Catholic Charities Diocese of San Diego operates the La Posada de Guadalupe emergency shelter in
Carlsbad. The shelter has the capacity to serve 50 single men experiencing homelessness. The city provides
funding for staff, operations, training and technical assistance.
Urban Corps
The city contracts with Urban Corps of San Diego for trash abatement, litter and encampment cleanup
related to persons experiencing homelessness. Urban Corps works very closely with the city’s Public Works
Department and the Homeless Outreach Team, and they are responsible for responding and triaging any
incoming cleanup requests based on health and safety for homelessness on city property. This contract
provides clean-up services 3 days per week, 52 weeks a year, often including encampment clean-ups. When
encampment clean-ups are not needed, the team provides regular cleaning services to areas commonly
known to have abandoned trash and a high prevalence of homelessness related debris.
Oct. 12, 2023 Item #1 Page 22 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
10
Case Collaboration/Case Conferencing
City staff work closely with staff from city funded programs and other partners working in homeless services.
Staff facilitate a monthly case conferencing meeting to ensure all outreach efforts are effectively
administered and coordinated, so that the most complex cases are prioritized and served. This collaboration
also provides training and resource coordination. Trainings and coordination have included: affordable
housing training, mental health resources, senior housing options, CalAim programs, homelessness specific
housing resources, San Diego Humane Society programs and Showers of Blessings. Community partners
report gratitude for the level of cohesion and collaboration that exists within the agencies working on
homelessness issues in Carlsbad.
Veteran Focus
City staff have been working closely with community partners to specifically support our veteran community
in accessing resources and finding places to live. From June 2022 through June 2023, veteran homelessness
decreased by 73% in our community. The city is partnering with the county to reduce veteran homelessness.
Oct. 12, 2023 Item #1 Page 23 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
11
Additional Collaboration
The city collaborates with many stakeholders in the community to reduce homelessness. Homelessness
impacts all aspects of a community, so it truly takes a village to solve it.
Oct. 12, 2023 Item #1 Page 24 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
12
For each reporting period, staff will include one or more success stories of real people who were connected
to community services as a result of the city’s homeless response efforts. These are their stories, which they
have given the city permission to share. Their names have been changed to protect their confidentiality.
Meet Doris
Female: 61
Permanently housed: June 2023
Doris grew up in Carlsbad and graduated from Carlsbad High School. She raised her family here and her kids
are now adults. About 6 years ago she ended up in a DV situation and had to flee her housing. She was
staying outside since then. In a collaborative effort between the City of Carlsbad Housing Navigation,
Community Resource Center’s Rapid Re-Housing Program and the Interfaith Community Services Social
Workers she was able to find an apartment and end her time living outside. She’s enrolled with the Benefits
Specialist at Community Resource Center and is working on securing long term disability benefits for her
disabling condition. She’s working on her physical health and giving back to her community as she is able.
What worked
• The City of Carlsbad Housing Navigator worked with Doris to help her locate a unit and transition
inside
• The Community Resource Center helped Doris with deposit and move-in support
• The Interfaith Community Services social workers engaged Doris and helped her access furniture for
her new unit.
• The Community Resource Center continues to support her with its Employment & Benefits Program
to secure her permanent benefits.
Success Stories
Oct. 12, 2023 Item #1 Page 25 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
13
Meet Beth
Female: 43
Permanently housed: March 2023
Beth came to the Community Resource Center – Employment & Benefits Program (EBS) as a referral from
Interfaith Community Services looking for employment. At the time Beth was sleeping outside and working
part-time at a local fast-food restaurant. She was struggling to find a home she could afford with limited part-
time hours, and had nowhere to stay. Beth came to EBS looking for something with higher pay and more
hours to be able to afford a place to live. The Employment & Benefits Specialist helped Beth update her
resume, connected her to numerous job leads and prepared her for an interview with a full-time position.
After securing a new job, EBS provided Beth with motel vouchers so she could be in a better position while
starting her new job. After a few weeks in a motel, Beth had saved up enough to move into a room for rent.
Since moving into the room for rent Beth has now been promoted on two different occasions and is a shift
leader.
What worked
• The Interfaith Community Services social workers engaged Beth and helped her connect with the
Community Resource Center Employment & Benefits Program
• Beth worked diligently with the Employment & Benefits Specialist to obtain a better job with more
hours and higher pay
• The Community Resource Center provided Beth with motel vouchers to have a place to stay while
she began a new job and saved money for housing
• The Community Resource Center helped Beth find a place to live within her budget of her new
income
Oct. 12, 2023 Item #1 Page 26 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
14
Staff have experienced some challenges around the implementation of the City Council’s goal to reduce
homelessness. Some of these include:
Limited Housing Resources
There is limited emergency shelter, permanent supportive housing, available affordable housing and general
housing options in North County and San Diego.
Windsor Pointe
Staff have been working with the owners and management to resolve security and resident support
concerns.
Limited Shelter for Women and Seniors
Outreach workers, police homeless outreach officers and city staff have experienced an influx in single
females over the age of 60 experiencing homelessness for the first time. Staff are collaborating to identify
accessible shelter and housing options for this population. General communal shelters are not always an
option due to extremely limited availability, health risks and mobility needs. Haven House shelter in
Escondido has merged with its recuperative care program reducing shelter beds in the region by 49 including
the majority of the available beds for single women. Staff across multiple agencies report difficulty securing
shelter options for single women.
Overcoming Challenges
Oct. 12, 2023 Item #1 Page 27 of 28
Reducing Homelessness
Annual Progress Report: July 2022 – June 2023_______________________________________________________
15
City staff have several projects on the horizon:
• The Department of Housing and Homeless Services is continuing to provide support and monitor the
progress on the La Posada de Guadalupe shelter expansion.
• Community Resource Center is launching the new Continuum of Care Rapid Re-Housing program and is
anticipated to begin receiving referrals in September or October 2023.
• With the approval of the City Council’s FY 2024-25 funding plan staff will work to execute new contracts
for the Employment & Benefits Specialist and the San Diego Humane Society Pet Shelter Program.
• A partnership is being developed with the Regional Task Force on Homelessness to increase training
opportunities for Carlsbad service providers.
• Staff are working diligently across departments to implement a data dashboard for homeless services
within the city.
Upcoming Work
Oct. 12, 2023 Item #1 Page 28 of 28
Oct. 12, 2023
Chris Shilling, Homeless Services Manager
Housing & Homeless Services
Jessica Klein, Senior Program Manager
Housing & Homeless ServicesREDUCING HOMELESSNESSANNUAL REPORTJuly 1, 2022 – June 30, 2023
HOMELESSNESS ANNUAL REPORT
2
TONIGHT’S TOPICS
Presentation
Annual Homelessness Report
Annual Funding Plan
WHERE WE STARTED
2017
Carlsbad is one of first cities in region to adopt Homeless
Response Plan
Homeless Outreach Team formed in the Police Department
2018
First contract with licensed social workers, case managers
2019
First Homeless Program Manager hired
3
KEY MILESTONES
2021
City Council adopts goal to reduce homelessness and implements
first work plan
Housing & Homeless Services Department created
City Council adopts a quality-of-life ordinance package to address
camping in public spaces and other safety concerns
Launched short term motel voucher program
4
2022
New City Council Strategic Plan
5
CITY COUNCIL GOAL
Enhance the quality of life for everyone in
Carlsbad by adopting and implementing an
updated Homeless Response Plan that addresses
the complex needs of individuals experiencing or
at risk of experiencing homelessness in a
compassionate and effective manner and reduces
the impacts of homelessness on the community.
HOMELESSNESS ANNUAL REPORT
6
2023
New Homelessness Action Plan
7
HOMELESSNESS ANNUAL REPORT
Plan Structure
Key strategies for how the
city will make impacts within
the main areas of focus.
Initiatives that support each
strategy.
Strategies Initiatives
HOMELESSNESS ANNUAL REPORT
AREAS OF FOCUS
Shelter and
housing
Outreach and
access to services Public safety
HOMELESSNESS ANNUAL REPORT
STRATEGIES
1. Develop and maintain the city’s capacity to prevent and reduce homelessness and its
impacts on the community.
2. Coordinate, collaborate, and support local efforts and organizations working to
address homelessness in Carlsbad.
3. Be active in external policy issues to influence strategies and impacts to the city and
region.
4. Retain, protect and increase the supply of housing and other affordable living
options in Carlsbad.
Homelessness
Action Plan
HOMELESSNESS ANNUAL REPORT
11
Shelter & Housing
•La Posada de Guadalupe Shelter
•Short term motel vouchers
•ARS
•Rapid re-housing (local & CoC)
•Carlsbad housing navigator
•Homelessness prevention
HOMELESSNESS ANNUAL REPORT
12
Outreach & Access to Services
•Outreach Social Workers
•Employment & Benefits Specialist
•Carlsbad Service Center
•San Diego Humane Society
•Non city-funded: County Social Worker, PATH
Behavioral Health Outreach Worker, YMCA TAY
Outreach
HOMELESSNESS ANNUAL REPORT
13
Public Safety
•Carlsbad PD Homeless Outreach Team (HOT)
•Abandoned trash clean up
•Portable restrooms
HOMELESSNESS ANNUAL REPORT
14
Report Highlights
HOMELESSNESS ANNUAL REPORT
15
AT
A
G
L
A
N
C
E
HOMELESSNESS ANNUAL REPORT
16
Police Calls for Service
8,322 calls
4,568 officer initiated
3,754 dispatched
7.5%Related to homelessness
HOMELESSNESS ANNUAL REPORT
17
Homelessness Prevention
HOMELESSNESS ANNUAL REPORT
18
75
Households provided with prevention services
2023 Point-in-Time Count
•Unduplicated count of sheltered and unsheltered
•Required by federal housing department
•2021 count did not take place due to COVID-19
•Held this year in January 2023
•Included Caltrans locations counted for the first time
HOMELESSNESS ANNUAL REPORT
19
HOMELESSNESS ANNUAL REPORT
Data 2020 2022 2023 Change from
2022
Carlsbad sheltered 54 43 43 0%
Carlsbad unsheltered 94 75 60 -20%
Carlsbad total 148 118 103 -12.70%
North County Coastal sheltered 238 276 360 30%
North County Coastal unsheltered 383 469 423 -10%
North County Coastal total 621 745 783 5%
20
2023 Point-in-Time Count
21
HOMELESSNESS ANNUAL REPORT
Year over year unsheltered count data
Point-in-Time Count
End of Year Status Update
HOMELESSNESS ANNUAL REPORT
22
Meet Beth Beth came to the Community Resource Center – Employment &
Benefits Program (EBS) as a referral from Interfaith Community
Services looking for employment. At the time Beth was sleeping
outside and working part-time at a local fast-food restaurant. She
was struggling to find a home she could afford with limited part-
time hours, and had nowhere to stay. Beth came to EBS looking
for something with higher pay and more hours to be able to afford
a place to live. The Employment & Benefits Specialist helped Beth
update her resume, connected her to numerous job leads and
prepared her for an interview with a full-time position. After
securing a new job, EBS provided Beth with motel vouchers so she
could be in a better position while starting her new job. After a
few weeks in a motel, Beth had saved up enough to move into a
room for rent. Since moving into the room for rent Beth has now
been promoted on two different occasions and is a shift leader.
HOMELESSNESS ANNUAL REPORT
23
•The Interfaith Community Services social workers engaged Beth and helped her connect with the Community Resource Center Employment & Benefits Program•Beth worked diligently with the Employment & Benefits Specialist to obtain a better job with more hours and higher pay•The Community Resource Center provided Beth with motel vouchers to have
a place to stay while she began a new job and saved money for housing
•The Community Resource Center helped Beth find a place to live within her
budget of her new income
What Worked
HOMELESSNESS ANNUAL REPORT
24
HOMELESSNESS ANNUAL REPORT
Activities and Funding Overview FY 2024-25
Activities and funding overview
Activity Approximate budget Percentage of total funding
Housing assistance $1,496,504 26%
Shelter $586,345 10%
Benefits and employment $320,000 6%
Outreach and case management $620,479 10%
Direct Services Subtotal $3,023,328 52%
Police Homeless Outreach Team $1,963,406 34%
Homeless Services $664,317 12%
City services infrastructure $125,000 2%
Indirect Services Subtotal $2,752,723 48%
Total resources $5,776,050 100%
$1,929,790 $1,971,291 $1,963,406
$714,317 $661,021 $664,317
$477,073 $1,007,075 $1,496,504 $358,825
$379,825
$586,345
$344,217
$320,000 $320,000
$315,000
$315,000
$620,479
$125,000
$125,000
$125,000
$-
$1,000,000
$2,000,000
$3,000,000
$4,000,000
$5,000,000
$6,000,000
$7,000,000
FY 2022-23 FY 2023-24 FY 2024-25
Police Department Homeless Outreach Team Housing & Homeless Services staff
Housing Assistance Shelter
Benefits & Employment Outreach & Case Management
Infrastructure
FUNDING BY ACTIVITY
FUNDING SOURCES
FY 2022-23
$4,264,222 Total budget
$4,099,324
$74,073 $61,000 $29,825
General Fund
CDBG
Housing Trust Fund
Carryforward
$3,753,137
$81,823
$101,000
$468,252
$375,000
General Fund
CDBG Grants
Housing Trust Fund
HUD Grant (NEW)
PLHA Grant (NEW)
Carryforward
FUNDING SOURCES
FY 2023-24
$4,779,212 Total budget
$3,533,789
$81,823
$101,000
$898,302
$375,000
General Fund
CDBG Grants
Housing Trust Fund
HUD Grant
PLHA Grant
ERF
FUNDING SOURCES
FY 2024-25
$5,776,050 Total budget
$786,136
HOMELESSNESS ANNUAL REPORT
Housing Trust Fund
Activity Amount Organization
Bridge to Housing Shelter Network $40,000 ARS
Housing Navigation $36,000 City of Carlsbad
Carlsbad Service Center $25,000 Interfaith Community
Services
TOTAL $101,000
HOMELESSNESS ANNUAL REPORT
New Funding for FY 2024-25
Grant Amount Funding Source
Encampment Resolution Grant $786,136*Cal ICH
HUD Permanent Supportive Housing $435,050 HUD/CoC
TOTAL NEW RESOURCES $1,216,186
*Amount awarded for a term of three years, funding
represents the first year
Adopt a resolution recommending the approval of the Fiscal Year 2024-25 Homelessness Action Plan Funding Plan and
the Housing Trust Fund expenditures therein.
HOMELESSNESS ANNUAL REPORT
Request
Questions
HOMELESSNESS ANNUAL REPORT
33
Meet DorisDoris grew up in Carlsbad and graduated
from Carlsbad High School. She raised her
family here and her kids are now adults.
About 6 years ago she ended up in a DV
situation and had to flee her housing. She was
staying outside since then.
In a collaborative effort between the City of
Carlsbad Housing Navigation, Community
Resource Center’s Rapid Re-Housing Program
and the Interfaith Community Services Social
Workers she was able to find an apartment
and end her time living outside. She’s enrolled
with the Benefits Specialist at Community
Resource Center and is working on securing
long term disability benefits for her disabling
condition. She’s working on her physical
health and giving back to her community as
she is able.
HOMELESSNESS ANNUAL REPORT
34
•The City of Carlsbad Housing Navigator worked with Doris to help her locate a unit and transition inside
•The Community Resource Center helped Doris with deposit and move-in support •The Interfaith Community Services social workers engaged Doris and helped her access furniture for her new unit. •The Community Resource Center continues to support her with its Employment & Benefits Program to secure her permanent
benefits.
What Worked
HOMELESSNESS ANNUAL REPORT
35
Police Calls for Service
HOMELESSNESS ANNUAL REPORT
36
Percentage of all calls for services Q1 Q2 Q3 Q4
Homeless-related calls for services 10% 7% 7% 6%
Homeless-related arrests 16% 16% 14% 16%
Homeless-related citations 5% 5% 3% 5%
Homeless-related mental health holds 3% 3% 5% 2%
Spending by Category FY 2022-23
HOMELESSNESS ANNUAL REPORT
37
$431,469.57
$158,750.00
$140,000.00 $186,974.32
$2,203,445.53 $641,241.62
$107,447.54
Category
Housing Assistance
Shelter
Benefits and employment
Outreach and Case Management
Police Homeless Outreach
Homeless Services
City Services Infrastructure
HOMELESSNESS SEMI-ANNUAL REPORT
Data 2022 2023 Change from
2022
North County Coastal with Caltrans count 469 423 -10%
North County Coastal without Caltrans count 469 352 -25%
38
2023 Point-in-Time Count
Caltrans unsheltered data comparison